2004 Jeep Liberty complaints

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE DOOR MOTOR MAKES GRINDING NOISES. THE CAUSE OF THE NOISES COULD NOT BE DETERMINED. HE DISCOVERED A METAL-RIBBED PIECE PROTRUDING FROM THE INTERIOR DOOR THAT HOUSED A CABLE. THE CONTACT TOOK THE DOOR APART AND DISCOVERED THAT THE CABLE SNAPPED FROM ITS HOUSING. THE WINDOW WAS ALSO MALFUNCTIONING. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 60,000.

FOR A MONTH OR SO THE KEY HAD BEEN GETTING STUCK IN THE IGNITION AND YOU WOULD HAVE TO START THE CAR AND TURN IT BACK OFF TO GET THE KEY OUT. ONE NIGHT WE WERE SITTING IN CAR TRYING TO GET IT TO START. THE JEEP WOULDN'T START AND WITHIN SECONDS SMOKE WAS COMING OUT FROM THE TOP OF THE HOOD. THERE WAS 3 ADULTS IN THE JEEP AND 2 CHILDREN. WE ALL GOT OUT AND WITHIN A MINUTE THERE WAS FLAMES DROPPING FROM THE BOTTOM, THEN WITHIN THE NEXT FEW SECONDS FLAMES WERE COMING UP OVER THE HOOD. THE FIRE DEPARTMENT WAS CALLED AND THE FIRE WAS PUT OUT. WE WERE ALL SAFE BUT THE JEEP ENDED UP BEING TOTALED. I WAS TOLD THAT THE WIRES TO THE BATTERY OVERHEATED AND CAUGHT FIRE. I BELIEVE THIS WAS A RESULT OF SOMETHING TO DO WITH THE KEY GETTING STUCK IN THE IGNITION. *TR

SHORTLY AFTER PURCHASING MY JEEP LIBERTY 4X4 WITH 6 CYL. ENGINE AND 4-SPEED AUTOMATIC TRANSMISSION NEW, IT WOULD OCCASIONALLY EXHIBIT AN ABRUPT THUNK WHEN DOWNSHIFTING INTO FIRST GEAR AS IN COMING TO A STOP. THE LOCAL JEEP DEALER SAID IT WAS COMMON TO THE VEHICLE AND A "QUIRK." IT CONTINUED TO DO THIS OFF AND ON UNTIL I REACHED APPROXIMATELY 43,000 MILES AT WHICH TIME THE CONDITION WORSENED. NOW, IT WILL ALSO DISPLAY A LOUD THUNK AND JERK IN THE REAR FEELING AS IF YOU HAVE BEEN HIT FROM BEHIND WHEN STARTING TO MOVE FORWARD FROM A STOP IN 1ST GEAR. I KNOW I WAS NOT HIT AS THERE WAS NO ONE BEHIND ME ONE TIME AND I PULLED OVER TO CHECK ON A SECOND TIME TO BE SURE THERE WAS NO EVIDENCE OF BEING HIT. THIS HAPPENS APPROXIMATELY 2 TIMES PER WEEK, DEPENDING ON HOW OFTEN THE VEHICLE IS DRIVEN. THE FEELING IS VERY ALARMING. I CALLED ONE JEEP DEALER WHO SAID THERE WAS NOTHING THEY COULD DO UNLESS THEY CAN REPRODUCE THE SYMPTOM OR IF A WARNING LIGHT WAS ON TO READ THE ERROR CODES (NO WARNING LIGHT HAS EVER GONE ON). THE SECOND DEALER SAID THEY WOULD LOOK AT IT FOR $100, BUT COULD NOT GUARANTEE ANYTHING. *TR

MULTIPLE PROBLEMS - VEHICLE PULLS TO THE RIGHT - BAD TIRE - BALL JOINT FAILURE - FUEL MILEAGE NOT AS STATED ON DEALER STICKER - BACK WINDOW OPEN BY ITSELF - PASSENGER WINDOW REGULATOR BROKE / JUST PLASTIC TUBE / DEALER WANTS $300+ - UPPER ARMS FAILURE - MAJOR TRANSFER CASE NOISE - DEALER KONA AUTO CENTER HA ITS OWN PROBLEMS AND CANNOT TAKE CARE OF MINE/ REPLACED DEFECTIVE CLUTCH MASTER/NEVER REPLACED FIREWALL RUBBER SEAL - NOW ELECTRICAL ISSUE IN FIREWALL. BOUGHT NEW FROM KONA AUTO CENTER 2004. *TR

RIGHT TIRE FELL COMPLETELY OFF WHILE DRIVING DUE TO BALL JOINT FAILURE. HAD CAR REPAIRED AND FOUND REMAINING BALL JOINTS WERE ON VERGE OF FAILURE. DAIMLER CHRYSLER COVERED LESS THAN 1/2 OF COST TO REPAIR. *TR

NOTICED THAT ONE POWER STEERING HOSE WAS PRESSING UP AGAINST THE PLASTIC FAN SHROUD. INSPECTED THE HOSE AND FOUND THAT SHARP EDGE OF THE FAN SHROUD WAS CUTTING INTO THE HOSE. THE HOSE DEVELOPED A SMALL LEAK OF POWER STEERING FLUID. HAD CAR INTO DEALER FOR AN OIL CHANGE AND ASKED THE TECHNICIAN TO INSPECT THE HOSE. HE CONFIRMED THAT THE SHROUD HAD CUT INTO THE HOSE. THE HOSE WAS REPLACED AND CORRECTLY LOCATED AWAY FROM THE SHROUD. THIS WAS A FACTORY ERROR IN THAT THE HOSE SHOULD NOT HAD BEEN INSTALLED UP AGAINST THE PLASTIC FAN SHROUD. UNDETECTED THE END RESULT WOULD HAVE BEEN AN UNEXPECTED RUPTURE OF THE HOSE AND LOSS OF POWER STEERING FLUID,AND STEERING ABILITY. *TR

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE'S DOORS CONTINUOUSLY LOCKED AUTOMATICALLY. THE DEALER INSTALLED TWO NEW FUSES, BUT THEY BLEW OUT IMMEDIATELY. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V111000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH), ALTHOUGH THE FAILURES WERE IDENTICAL. A COUPLE OF DAYS LATER, THE REAR HATCH FAILED TO LOCK; THEREFORE, THE VEHICLE CANNOT BE DRIVEN. THE CURRENT MILEAGE WAS 66,000 AND FAILURE MILEAGE WAS 58,000.

TL*THE CONTACT OWNS A 2002 2004 JEEP LIBERTY. WHILE DRIVING 45 MPH, HE CRASHED INTO A LARGE ROCK, WHICH CAUSED THE VEHICLE TO FLIP OVER TWICE. THE CONTACT STATED THAT THE AIRBAGS DID NOT DEPLOY. AS OF JUNE 6, 2008, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE DRIVER SUSTAINED AN INJURED NECK AND BROKEN RIBS. IN ADDITION, THE PASSENGER RECEIVED A CUT ON HER FOREHEAD. THE FAILURE AND CURRENT MILEAGES WERE 94,000

UPPER BALL JOINT FAILURE, JEEP LIBERTY SPORT 4X4. FEBRUARY 2007, DRIVING A COUNTRY ROAD AT APPROX 40MPH, THE RIGHT FRONT OF THE VEHICLE COLLAPSED. WITH BRAKES, I STOPPED THE VEHICLE PRIOR TO COLLIDING WITH A TREE. BOTH UPPER BALL JOINTS WERE REPLACED BY JOE JACOBY JEEP IN WARRENTON, VA. BASED ON THEIR CONVERSATION WITH HIGHER HEADQUARTERS, COST TO REPAIR WAS MINE ALONE. $1600. *TR

WINDOW REGULATORS ARE FAULTY. WITHIN THE PAST YEAR THE DRIVER-SIDE AND BACK PASSENGER WINDOWS HAVE SIMPLY DROPPED INTO THE DOOR WITHOUT WARNING. THE LAST TIME THIS OCCURRED I WAS ON THE INTERSTATE IN THUNDERSTORM AND THE WINDOW SUDDENLY DROPPED WITHOUT WARNING. I THINK THIS IS A SAFETY HAZARD. *TR

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE TURNING LEFT AT 5 MPH, THE VEHICLE BEGAN SWERVING FROM LEFT TO RIGHT. THE CONTACT LOST CONTROL OF THE VEHICLE FOR FIFTEEN SECONDS, BUT THEN IT BEGAN TO DRIVE NORMALLY. THE VEHICLE WAS NOT DIAGNOSED BY THE DEALER. THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 40,446 AND FAILURE MILEAGE WAS 35,000.

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE HEADLIGHTS ILLUMINATED AND DIMMED AUTOMATICALLY WHILE DRIVING VARIOUS SPEEDS. SHE TOOK THE VEHICLE TO THE DEALER FOR REPAIR AND WAS INFORMED THAT SHE WOULD BE RESPONSIBLE FOR THE REPAIR BECAUSE THERE WERE NO RECALLS AVAILABLE. THE MANUFACTURER AGREED WITH THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 56,000. UPDATED 5/5/08 *CN UPDATED. 05/05/08*JB

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE IDLING, THE VEHICLE SKIPS AS IF IT IS NOT RECEIVING ENOUGH FUEL TO THE ENGINE. THE FAILURE HAS BEEN OCCURRING SINCE THE VEHICLE WAS PURCHASED. THE ENGINE LIGHT ILLUMINATED AND HAS REMAINED LIT EVER SINCE. THE VEHICLE HAS STALLED ONCE. THE DEALER DIAGNOSED MISSING OR SKIPPING ON THE 5TH CYLINDER AND STATED THAT THE ENGINE HEADS FAILED. THE PURCHASE DATE AND POWERTRAIN WERE UNKNOWN. THE CURRENT MILEAGE WAS 70,000 AND FAILURE MILEAGE WAS 60,000.

BOTH LEFT AND RIGHT UPPER BALL JOINTS HAVE FAILED AND REQUIRE REPLACEMENT. THE CONDITION WAS ORIGINALLY EVIDENT BY FRONT END SUSPENSION NOISE AND LOOSE STEERING. THE JOINTS EXHIBIT SEVERE WEAR AND CORROSION. *TR

JEEP LIBERTY 04 3.7L 4X4 ENGINE OVERHEATED ON EXPRESS WAY TOWARD PITTSBURGH. THE ENGINE COOLANT FAILED. I ATTACHED EARLIER RECALL NOTICE THAT MAY BE RELATED TO MY INCIDENT. THE ENGINE WAS NEARLY ON FIRE WHEN I PULLED OFF THE ROAD. BLACK SMOKE CAME FROM ENGINE ETC... MAKE : JEEP MODEL : LIBERTY YEAR : 2004 MANUFACTURER : DAIMLERCHRYSLER CORPORATION MFR'S REPORT DATE : JUL 02, 2004 NHTSA CAMPAIGN ID NUMBER : 04V337000 N/A NHTSA ACTION NUMBER: N/A COMPONENT: ENGINE AND ENGINE COOLING POTENTIAL NUMBER OF UNITS AFFECTED : 1600 SUMMARY: ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES ONLY, TWO VALVE COVER STUDS MAY INTERFERE WITH THE FUEL INJECTOR AND ALTERNATOR WIRING HARNESSES. CONSEQUENCE: DAMAGE TO THE ALTERNATOR WIRING HARNESS COULD RESULT IN AN UNDER HOOD FIRE. REMEDY: DEALERS WILL ADD PROTECTIVE CAPS TO THE VALVE COVER STUDS AND RE-ROUTE THE AFFECTED WIRING HARNESS TO PROVIDE CLEARANCE. OWNER NOTIFICATION BEGAN ON JULY 19, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403. NOTES: DAIMLERCHRYSLER RECALL NO. D33. CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH 2-DOT (1-888-327-4236). *TR

THERE ARE NO EVENTS LEADING UP TO THE PROBLEM. THAT IS THE PROBLEM. MY 2004 JEEP LIBERTY HAS A PROBLEM WITH THE WINDOWS JUST FALLING DOWN. I CAME OUT FROM WORK AND MY PASSENGER SIDE WINDOW WAS DOWN. THANK GOODNESS NO ONE STOLE ANYTHING OUT OF THE VEHICLE. WITHIN A WEEK, THE DRIVER SIDE HAS NOW FALLEN DOWN, DURING MY DRIVE TO WORK. I PURCHASED THE REPLACEMENT PARTS FROM A DEALER AND REPAIRED IT MYSELF. THE PARTS ALONE WERE ALMOST $400 FOR A PLASTIC PIECE THAT IS TEMPORARILY FIXING IT. BY THAT I MEAN, THEY HAVE NOT TRIED TO IMPROVE THE PROBLEM JUST MERELY CHARGING US TO FIX IT. I HAVE READ WHERE PEOPLE HAVE HAD THE SAME WINDOW GO OUT IN LESS THAN A WEEK, OR WALK OUT OF THEIR HOUSE AND ALL FOUR BE DOWN. THIS MAY NOT BE THE KIND OF SAFETY THAT YOU USUALLY DEAL WITH, BUT THERE HAS TO BE A REASON THIS IS HAPPENING. *TR

THE BLOWER THAT CONTROLS THE HEAT AND AIR CONDITIONER BROKE DUE TO DEFECTIVE RELAY BLOCK AND BODY COMPUTER JUNCTION BLOCK. *TR

BRAKES ON 2004 JEEP LIBERTY LOCK UP AFTER APPROXIMATELY 15 TO 20 MILES OF TRAVEL. THIS FAILURE OF THE BRAKES HAS CAUSED THIS VEHICLE TO SLIDE ON ICY OR WET ROADWAYS POTENTIALLY CAUSING A MAJOR ACCIDENT WITH POTENTIAL INJURIES. ADDITIONALLY, THE BRAKES WILL BECOME HOT AND BEGIN TO SMOKE. THIS IS A POTENTIAL FIRE HAZARD. PROBLEM WAS CORRECTED BY DEALER REPLACING THE BRAKE MASTER CYLINDER. THE VEHICLE IN QUESTION HAD ONLY 37,111 MILES AND WAS JUST OUT OF WARRANTY. *TR

I WOULD LIKE TO TAKE THIS OPPORTUNITY TO EXPRESS MY CONCERNS REGARDING A MALFUNCTION WITH THE WINDOW REGULATOR ON THE 2004 JEEP LIBERTY THAT I OWN. MY INITIAL COMPLAINT STARTED ON OCTOBER 29, 2007. I NOTICED WHILE I WAS DRIVING, FOR NO REASON AT ALL, THE BACK DRIVER SIDE WINDOW SLID DOWN. THERE WAS NO RECOVERY, SO I VISITED THE CHRYSLER DEALER, DARNER CHRYSLER-JEEP IN MESA, ARIZONA. I ALSO CONTACTED THE CHRYSLER CUSTOMER SERVICE AND THEY AGREED TO COMPENSATE HALF OF THE TOTAL BILL OF $304.57. THEY COMPENSATED $154.57. ABOUT A MONTH LATER, NOVEMBER 23, 2007 I HAD THE EXACT EVENT HAPPEN ONLY IT WAS THE DRIVER WINDOW THAT HAD SLID DOWN. I REPEATED MY VISIT TO THE DEALER AND CALLED CHRYSLER TO ASK FOR THEIR ASSISTANCE. THEY AGREED THIS TIME TO PAY FOR THE LABOR OF $147.00. I WAS RESPONSIBLE FOR $162.89. I NOW HAVE A THIRD WINDOW WITH THE SAME EXACT PROBLEM THAT I DISCOVERED YESTERDAY, JANUARY 31, 2008. I CALLED CHRYSLER AND EXPRESSED MY CONCERNS WITH THESE NUMEROUS EVENTS AND THEY TOLD ME THAT THEY COULD NOT ASSIST ME THIS TIME AS THIS IS THE THIRD EVENT. ALTHOUGH THE CHRYSLER CORPORATION AND THE DEALER ARE BOTH AWARE OF THE NUMEROUS REPLACEMENTS THAT HAVE BEEN DONE FOR NOT ONLY ME BUT FOR MANY PEOPLE WHO OWN THE 2004 JEEP LIBERTY, THEY ARE NOT WILLING TO ASSIST ME IN ANY COMPENSATION FOR THE THIRD INSTANCE OR SEEM TO HAVE CONCERN FOR THE SAFETY OF THEIR CUSTOMERS. I HAVE RESEARCHED THIS PROBLEM AND FOUND OUT THAT THERE ARE MANY PEOPLE ACROSS THE U.S. THAT HAVE EXPERIENCED THEIR

I HAVE A 2004 JEEP LIBERTY AND I HAVE HAD THIS FRONT END SHAKING WHEN YOU GET UP TO 40 PLUS MPH AND THE FRONT TIRES SEEMS TO DRAG. I HAVE TAKEN MY CAR TO A CHRYSLER DEALER SHIP BUT THE PROBLEM WAS NOT REPAIRED BUT THE FLUSHED THE RADIATOR, CHANGED THE OIL AND CHARGED ME $372.00 AND I HAVE NOT FOUND OUT WHAT THE PROBLEM IS WITH THIS 2004 JEEP LIBERTY. *TR

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT) IN MARCH OF 2007. HE HAS CALLED THE DEALER AND MANUFACTURER ON SEVERAL OCCASIONS TO HAVE THE RECALL REPAIR PERFORMED; HOWEVER, THE DEALER HAS YET TO CALL HIM BACK REGARDING AN APPOINTMENT. DAIMLER CHRYSLER STATED THAT NOTHING COULD BE DONE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 43,000. UPDATED 02-14-08. *KB

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING BETWEEN 15-30 MPH, THE PIVOT BUSHINGS ON THE SUSPENSION CONTROL ARMS BEGAN MAKING KNOCKING SOUNDS. THE SOUND WOULD OCCUR WHEN THE STEERING WHEEL WAS TURNED LEFT OR RIGHT, DURING ACCELERATION IN A STRAIGHT LINE, DEPRESSING THE BRAKE PEDAL, AND WHEN DRIVING OVER A BUMP IN THE ROAD. A MECHANIC STATED THAT THE PIVOT BUSHING LOCATED ON THE FRONT AND REAR CONTROL ARMS FAILED. THE FAILURE BEGAN WHEN THE VEHICLE WAS FIRST PURCHASED AND HAS BECOME PROGRESSIVELY WORSE. THE CONTACT SCHEDULED A REPAIR APPOINTMENT. THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 40,435 AND FAILURE MILEAGE WAS 39,122.

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR THE LOWER BALL JOINTS (NHTSA CAMPAIGN ID 06V288000). AS OF JANUARY 16, 2008, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE CURRENT MILEAGE WAS 42,000 AND THERE HAD BEEN NO FAILURE TO DATE.

CONTACTED THIS WEBSITE 8/7/07 REGARDING DEALER REFUSAL TO COMPLY WITH RECALL NOTICE SENT TO ME REGARDING 2004 JEEP LIBERTY (ODI NUMBER) 10198796. WOULD APPRECIATE ANY INFORMATION ABOUT WHAT HAS BEEN DONE OR IS BEING DONE TO RECTIFY THIS SITUATION. THANK YOU. *TR

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE IDLING AT A STOP LIGHT IN 4 WHEEL DRIVE, APPROXIMATELY 6 FEET BEHIND ANOTHER VEHICLE, THE VEHICLE DRAMATICALLY JERKED FORWARD WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO THE OTHER VEHICLE. SHE HAD TO PLACE THE VEHICLE IN PARK TO PREVENT MOVEMENT OF THE VEHICLE. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE CONTACT NOTICED THAT WHEN SWITCHING FROM 4 WHEEL TO TWO WHEEL DRIVE, THE VEHICLE OPERATED AWKWARDLY AS IF IT WAS NOT IN THE PROPER GEAR. THE VEHICLE STALLED ONCE WHILE DRIVING AND THEN RESTARTED ITSELF MOMENTS LATER. THE CONTACT FILED A FORMAL COMPLAINT WITH THE MANUFACTURER. THE CURRENT AND FAILURE MILEAGES WERE 60,000.

2004 JEEP LIBERTY WITH RECALL ON THE BALL JOINTS. CONSUMER STATES THAT THE DEALER SAID THEY WOULD CALL HIM IN 6 -8 WEEKS WHEN THE PARTS ARRIVED. HE STATES HE HAS NOT HEARD FROM THEM AND HAS TRIED TO CONTACT THEM BUT NO ONE WILL HELP HIM. *KB THE CONSUMER STATED ON SEPT 11, 2007 WHILE MAKING A LEFT TURN, THE VEHICLE SUDDENLY MADE A 180 DEGREE TURN FOR NO APPARENT REASON. *JB

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT (NHTSA CAMPAIGN ID NUMBER 06V288000) IN NOVEMBER OF 2006. THE DEALER STATED THAT THEY WOULD PUT HER NAME ON THE WAITING LIST. AS OF JANUARY 2, 2008, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE CONTACT FELT THAT THE WAIT TIME FOR THE RECALL REPAIR WAS EXCESSIVE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 64,000.

I TOOK MY VEHICLE IN FOR A SAFETY INSPECTION AND FOUND THAT THE RIGHT UPPER BALL JOINT WAS 'VERY LOOSE' AND THE LEFT UPPER BALL JOINT WAS 'LOOSE'. MY 2004 JEEP LIBERTY ONLY HAS 51,761 MILES AND THERE SHOULD NOT BE SUCH A SERIOUS PROBLEM SUCH AS THIS GIVEN THE AGE AND MILEAGE OF THIS VEHICLE. THIS VEHICLE WAS ALREADY RECALLED IN THE SPRING OF 2007 FOR THE LOWER BALL JOINTS. CHRYSLER REFUSED TO PAY FOR MY UPPER BALL JOINT REPAIR. *TR

TRANSMISSION HAD LONG DELAY BETWEEN REVERSE AND DRIVE. EVENTUALLY GOT WORSE AND WOULD NOT GO INTO GEAR. DEALER SAID TRANSMISSION NEEDED TO BE REPLACED. ALSO TRANSFER CASE BROKEN AND JAMMED, NOT ALLOWING VEHICLE TO MOVE. HAD LIBERTY INTO SEE DEALER WEEK PRIOR TO CASE FAILING. DEALER SAID NOTHING WRONG AFTER I STATED TO THEM THE LIBERTY FELT LIKE IT WAS STUCK IN 4 WHEEL DRIVE. COST WAS $ 4200.00 FOR REPLACEMENT OF TRANS AND TRANSFER CASE. *TR

I OWN A 2004 JEEP LIBERTY, 46,000 MILES. I PREEMPTED AN INCIDENT. BUT, I TOOK MY CAR IN FOR REALIGNMENT AND DISCOVERED THAT THE UPPER RIGHT BALL JOINT IS EXTREMELY UNSAFE. RECEIVED TWO OPINIONS. BOTH DID NOT WANT TO GIVE THE CAR BACK TO ME AS I PRESENTED A SAFETY HAZARD ON THE ROAD. I JUST BROUGHT MY CAR IN FOR THE RECALL AND HAD THE LOWER BALL JOINTS REPAIRED ABOUT 7 MONTHS AGO. RIGHT UPPER IS CURRENTLY BEING FIXED BY A JEEP DEALER. *TR

THE SPEEDOMETER / MILEAGE ODOMETER HAVE INTERMITTENTLY STOPPED WORKING ON SEVERAL OCCASIONS. I BROUGHT THIS UP TO THE DEALERSHIP SINCE PRIOR TO THE VEHICLE GOING OUT OF THE 36MO/36000 MILE WARRANTY AND WAS TOLD THERE WAS NOTHING WRONG WITH IT, THERE OBVIOUSLY IS. THE FINAL TIME THEY WENT OUT WAS ON NOV 10TH WHILE WE WERE GOING THROUGH THE MOUNTAINS OF TENNESSEE ON OUR WAY TO NC. IT HAS NOT WORKED SINCE. AFTER MUCH LOOKING ON THE INTERNET I HAVE DISCOVERED THERE ARE A LOT OF OTHER CONSUMERS WITH THE IDENTICAL COMPLAINT ON THE 2001 THROUGH 2006 JEEP LIBERTY'S. I THEN CALLED THE CHRYSLER CONSUMER HOTLINE AND THE FIRST PERSON I SPOKE WITH WAS VERY UNDERSTANDING AND SAID THAT CHRYSLER WOULD BE ABLE TAKE CARE OF IT, HE THEN TRANSFERRED ME TO A SUPERVISOR TO HAVE THE REPAIRS AUTHORIZED AND THE SUPERVISOR WAS VERY RUDE AND SAID "CHRYSLER DIDN'T OWE ME ANYTHING, AND THEY WOULD NOT PROVIDE ANY ASSISTANCE". THIS IS UNACCEPTABLE TO ME AS A CONSUMER. *TR

WINDOW REGULATORS FAILING. HAVE HAD TWO REPLACED IN THE PAST TWO YEARS. BOTH ARE BROKEN AGAIN, ALONG WITH A THIRD. THERE SEEMS TO BE NO APPARENT CAUSE FOR THE FAILURE. INTERNET SEARCH SHOWS THAT THIS IS A MAJOR PROBLEM AMONG JEEP LIBERTY AND JEEP CHEROKEE OWNERS, YET CHRYSLER DENIES THAT THERE IS A PROBLEM AND WILL NOT FIX. DEALER WANTS TO CHARGE OVER $300 APIECE TO REPAIR. *TR

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING BETWEEN 30-40 MPH, THE LOWER BALL JOINTS MADE A THUMPING SOUND AND FELL FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. HER HUSBAND PLACED THE LOWER BALL JOINT BACK ON THE VEHICLE. THE CONTACT CALLED THE DEALER AND WAS INFORMED THAT THERE WAS A SAFETY RECALL ON THE LOWER BALL JOINTS. SHE SCHEDULED AN APPOINTMENT AND TOOK HER VEHICLE IN ON THE APPOINTED DATE AND TIME. SHE WAITED FOR ONE AND A HALF HOURS AND WAS ADVISED TO SCHEDULE ANOTHER APPOINTMENT FOR A TIME WHEN SHE COULD LEAVE THE VEHICLE AT THE DEALER. SHE WAS INFORMED THAT IT WAS FINE FOR HER TO DRIVE HER VEHICLE. WHILE DRIVING HOME, SHE HEARD A SPLASH AGAINST THE TIRE WHEEL. THE BOOT THAT HOLDS THE GREASE BUSTED. THE VEHICLE IS CURRENTLY PARKED IN FRONT OF HER HOME. THE PURCHASE DATE AND RECALL NUMBER WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 82,000.

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE REMOTE KEY WOULD NOT LOCK OR UNLOCK THE DOORS. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR LOCK FAILED COMPLETELY. THE OTHER DOORS WERE ABLE TO BE MANUALLY LOCKED AND UNLOCKED. THE DEALER STATED THAT THE SOLENOIDS FOR EACH DOOR NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V111000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH). THE CURRENT AND FAILURE MILEAGES WERE 23,000.

REPLACED HEAD GASKET, HAD TO HAVE CAR TOWED ON 9/4/07. TOOK UNTIL 10/1/07 TO GET MY CAR REPAIRED. MY MECHANIC CALLED FOR PARTS AND WERE TOLD THEY WERE BACK ORDERED. WELL, WHEN I PICKED VEHICLE UP ON 10/2/07 I WAS TOLD THE PARTS WERE BEING SNATCHED UP DUE TO DEMAND ON THE JEEP LIBERTY (MINE'S AN '04) HAVING PROBLEMS WITH SOME OF THE HEAD GASKETS. MY CAR ONLY HAD 43,000 WHEN I PURCHASED USED/NEW 6/1/07. WHEN I PUT IN SHOP IT HAD 49,575 MILES. MY MECHANIC STATED THAT THE GASKET SHOULD HAVE BEEN GOOD FOR AT LEAST 100,000 MILES. *JB

I FOUND BACK WINDOW DROPPED INTO DOOR TWICE ON ITS OWN AND WOULD NOT GO UP. FRONT PASSENGER SIDE WINDOW DROPPED INTO DOOR ONCE ON ITS OWN AND WOULD NOT GO UP. FIRST TIME WAS JUNE 8, 2006. SECOND TIME WAS JUNE 20, 2007. THIRD TIME WAS SEPTEMBER 4, 2007. *JB

2004 JEEP LIBERTY RECALL REPAIR FOR LOWER BALL JOINTS. CUSTOMER STATES THAT THEY WERE PLACED ON A WAITING LIST IN JANUARY OF 2007. IN JULY CUSTOMER RECEIVED ANOTHER NOTICE. DEALER SAID THEY WERE NOW #500 ON THE WAITING LIST. *KB

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE FRONT AND REAR PASSENGER DOORS REFUSED TO LOCK, REGARDLESS OF MANUAL AND REMOTE ATTEMPTS. THE DEALER STATED THAT THE DOOR LOCKS FAILED, HOWEVER, THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V111000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH). THE CURRENT MILEAGE WAS 99,000 AND FAILURE MILEAGE WAS 50,000. UPDATED 07/29/08.*LJ UPDATED 08/06/08

2004 JEEP LIBERTY RECALL FOR LOWER BALL JOINT REPAIR. CUSTOMER STATED THAT THE DEALERSHIP PLACED HER ON A WAITING LIST. CUSTOMER ALSO STATES THAT THEY HAVE BEEN ON THIS WAITING LIST SINCE MARCH 30, 2007. *KB THE CONSUMER STATED RECEIVED A RECALL ON THE LOWER BALL JOINT FOR HER SPECIFIC VEHICLE BUT THE RECALL HAS NOT BEEN PERFORMED AS OF YET DUE TO THE FACT THE DEALER DOES NOT HAVE THE PARTS TO PERFORM THE RECALL. THE CONSUMER STATED PURCHASED A NEW TIRE AND HAVE THE TIRES ROTATED TO FIX THE PROBLEM BUT THE NEW TIRE DID NOT HELP. THE CONSUMER STATED CONTACTED DEALER WHO INFORMED HER THEY HAVE NOT RECEIVED THE PART AS OF YET. THE CONSUMER FURTHER STATED CONTACTED DAIMLER CHRYSLER WHO WOULD CONTACT THE DEALER TO UPGRADE THE CONSUMERS ORDER. THE CONSUMER STATED WAS INFORMED TO CONTACT ANOTHER LOCAL DEALER TO NO AVAIL. THE CONSUMER IS REQUESTING HELP WITH THE RECALL FOR THIS VEHICLE. *TR

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING 10 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE BUT WAS ABLE TO CONTROL THE STEERING WHEEL AND PULL OVER. SHE HEARD A LOUD THUMPING NOISE COMING FROM THE DRIVER SIDE OF THE VEHICLE. TRIPLE A REMOVED THE TIRE AND STATED THAT THE FAILURE WAS CAUSED BY THE LOWER BALL JOINTS. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 68,000.

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT HE CAN ONLY PURCHASE P215\75\R16 SIZED TIRES BECAUSE THERE ARE NO SNOW TIRES AVAILABLE FOR HIS VEHICLE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 40,000. THE CONSUMER STATED TRIED SEVERAL DIFFERENT DEPARTMENTS TO OBTAIN THE SNOW TIRES TO NO AVAIL WAS INFORMED BY DEALER IF ANY ALTERATIONS WERE MADE TO THE SIZE OF THE TIRE THE WARRANTY WILL BE NULL AND VOID. UPDATED 09/10/07 *TR UPDATED 09/10/07 *TR

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE CATALYTIC CONVERTER LIGHT ILLUMINATED AND THE VEHICLE BECAME DIFFICULT TO DRIVE AFTER IT HAD BEEN REPAIRED BY THE DEALER. THE CONTACT TOOK THE VEHICLE TO A MECHANIC, WHO STATED THAT THE VEHICLE SHOULD HAVE BEEN DEEMED AS DESTROYED AND WOULD NOT PERFORM ANY REPAIRS. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT IT ONLY NEEDED AN ALIGNMENT. HOWEVER, THE VEHICLE REMAINED DIFFICULT TO DRIVE AND MADE A THUD NOISE. THE SPEED WAS UNKNOWN. THE CURRENT MILEAGE WAS 53,000 AND FAILURE MILEAGE WAS 52,917.

2004 JEEP LIBERTY SPORT HAS LOSS OF POWER AND IS QUITTING CUSTOMER STATES THAT HE HAS HAD MULTIPLE PARTS FIXED AND REPLACED AND NOW THE VEHICLE HAS THE SAME FAILURE PROBLEMS AS LAST YEAR. **NAR**KB THE CONSUMER HAS HAD 2 FUEL PUMPS REPLACED, A WIRING HARNESS IN THE FIREWALL, CRUISE CONTROL SENSOR REPLACED, THE ENTIRE MODULE REPLACED, BALL JOINT REPLACED AND NOW THE VEHICLE IS LOSING POWER AND QUITTING AGAIN. THE CONSUMER FURTHER STATED THAT THE SPEEDOMETER AND TACHOMETER BOTH ARE GOING CRAZY. *TR

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE PULLED TO THE RIGHT AND THE STEERING BEGAN TO FAIL. THE CONTACT ATTEMPTED TO HAVE THE LOWER BALL JOINT RECALL REPAIRED IN MARCH OF 2007. SHE ALSO RECEIVED AN F23 RECALL LETTER ON JULY 24, 2007. THE JEEP DEALER STATED THAT THEY DID NOT HAVE ANY PARTS AVAILABLE. THE CONTACT IS AWARE OF THE RISK INVOLVED WHILE DRIVING THE VEHICLE. THE FAILURE MILEAGE WAS 41,000 AND CURRENT MILEAGE WAS 42,000.

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT HIS VEHICLE IS UNDER SAFETY RECALL NUMBER 06V288000 (SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT). SINCE JANUARY OF 2007, HE HAS ATTEMPTED TO SCHEDULE AN APPOINTMENT AT TWO DIFFERENT DEALERS, BUT HAS NOT RECEIVED A RESPONSE. HIS NAME HAS BEEN PLACED ON A WAITING LIST. THE CURRENT MILEAGE WAS 13,800 AND FAILURE MILEAGE WAS 12,000.

I PURCHASED MY 2004 JEEP LIBERTY 3 MONTHS AGO FROM THE JEEP DEALERSHIP IN ROCKVILLE, MD. THIS WEEK I GOT A LETTER IN THE MAIL SAYING THAT THERE WAS A SAFETY RECALL ON THE LOWER BALL JOINTS, IMMEDIATELY AFTER READING THIS I CALLED MY DEALERSHIP TO MAKE AN APPOINTMENT TO GET THIS FIXED. THE DEALERSHIP TELLS ME THAT THE PARTS ARE ON BACKUP AND WONT BE IN THE SHOP FOR A FEW MONTHS! THIS IS A HUGE CONCERN AND PROBLEM, I SHARE THIS VEHICLE WITH MY 21 YEAR OLD SISTER AND AM AFRAID OF OUR POWER STEERING GOING OUT ON US AND CAUSING A DANGEROUS ACCIDENT. A FEW MONTHS IS WAY TOO LONG TO WAIT ON A RECALL AS SERIOUS AS THIS! I WOULD APPRECIATE HELP WITH THIS VERY SERIOUS ISSUE. THANK YOU. *JB

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED SAFETY RECALL NOTICE NUMBER 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT) TWO DAYS AGO. SHE CALLED NUMEROUS DEALERS, BUT HAS BEEN UNABLE TO SCHEDULE AN APPOINTMENT. THE RECALL NOTICE STATED THAT THE REPAIR WOULD TAKE 30 MINUTES TO COMPLETE, HOWEVER, WHEN SHE CONTACTED THE LOCAL DEALER, THEY STATED THAT IT WOULD TAKE A 1/2 DAY TO A FULL DAY. THE DEALER ALSO STATED THAT THEY WERE NOT RESPONSIBLE FOR PROVIDING A RENTAL OR LOANER VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 52,000.

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. BEGINNING ON DECEMBER 20, 2006, THE CONTACT HAS RECEIVED TWO NOTICES FOR RECALL NUMBER 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). HE HAS ATTEMPTED TO SCHEDULE APPOINTMENTS FOR THE RECALL REPAIR, BUT THE DEALER CONTINUES TO INFORM HIM THAT THE PARTS ARE UNAVAILABLE AND THEY DO NOT HAVE TIME TO MAKE THE REPAIR. THE MANUFACTURER PLACES HIM ON HOLD EACH TIME HE CALLS. THE VIN WAS INVALID. THE CURRENT AND FAILURE MILEAGES WERE 30,000.

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING 38 MPH, THE VEHICLE PULLED TO THE RIGHT AND DROVE INTO A DITCH. SHE TURNED THE STEERING WHEEL TO THE LEFT AND CRASHED INTO A DRAIN PIPE, WHICH CAUSED THE VEHICLE TO ROLL OVER. THE TOW TRUCK DRIVER BELIEVED THAT A FAILED AXLE CAUSED THE CRASH. THE INSURANCE COMPANY STATED THAT THE VEHICLE ROLLED OVER DUE TO CRASHING INTO THE DRAIN PIPE. THE DRIVER SUSTAINED A BROKEN WRIST. THE CONTACT RECEIVED A RECALL NOTICE FOR THE LOWER BALL JOINT (NHTSA CAMPAIGN ID # 06V288000) ONE MONTH AFTER THE CRASH. THE DEALER HAS NOT INSPECTED THE VEHICLE. THE VEHICLE WAS DESTROYED. THE CURRENT AND FAILURE MILEAGES WERE 99,800.

MY DEALERSHIP HAS FAILED TO ADDRESS A SAFETY RECALL WITHIN A REASONABLE PERIOD OF TIME. THE RECALL WAS ISSUED BY DAIMLER CHRYSLER OVER 12 MONTHS AGO, AND I'VE REGISTERED MY VEHICLE WITH BOTH THE MANUFACTURER AND THE DEALERSHIP. HOWEVER, I'VE NOT RECEIVED ANY FOLLOW-UP SINCE THE REGISTRATION. THIS IS UNACCEPTABLE. *JB