2004 Jeep Liberty complaints

ALL LIGHTS, (INCLUDING HEADLAMPS), INTERMITTENTLY TURN OFF. THIS HAS HAPPENED 3 TIMES ALREADY, ALL AT NIGHT WHILE DRIVING 65-70 MPH ON THE HIGHWAY. THE FIRST OCCURRENCE WAS AROUND JULY, 2009. THE LAST OCCURRENCE WAS LAST NIGHT, JUNE 7, 2010. NOTHING BUT PITCH BLACKNESS WHEN THEY WENT OFF. HAD TO TRY TO STEER CAR TO SIDE OF ROAD. IF YOU TURN THE HEADLAMP ON/OFF A FEW TIMES OR JIGGLE THE CONTROL IT WILL TURN ON/OFF AND THEN STAY ON. THIS IS PRETTY DANGEROUS. THIS IS MY DAUGHTER'S CAR AND I WILL NOT LET HER DRIVE IT ANYMORE AS A RESULT. *TR

PURCHASED VEHICLE USED, LOW MILES 32,764, JANUARY, 2009. AROUND EARLY AUGUST, 2009, THE PASSENGER WINDOW FELL DOWN AND WOULDN'T GO BACK UP. YOU COULD HEAR MOTOR RUNNING WHEN WINDOW SWITCH WAS PRESSED. CALLED CHRYSLER ON 8/10/09. THEY ADVISED WINDOW REGULATOR WAS KNOWN ISSUE WITH CHRYSLER (THEY ASSIGNED CASE NUMBER). ADVISED ME TO CALL DEALER. I DID. OUT OF STOCK. TOO, THEY WOULD HAVE TO OPEN DOOR PANEL AND CHARGE ME $59.95 JUST TO TAKE PANEL OFF. HE WOULD THEN HAVE TO CALL CHRYSLER ONCE THE PANEL WAS OFF TO SEE IF THEY WOULD AGREE TO FIX IT. RIDICULOUS. TOLD HIM TO CALL BACK WHEN IN STOCK. WHEN I DIDN'T HEAR BACK, I PHONED A COUPLE MORE TIMES AND THEN GAVE UP. WENT AHEAD AND HAD IT FIXED BY A REPAIR MAN 9/2/09 AT A COST OF $230. THE THIRD WEEK OF OCTOBER, 2009, THE REAR DRIVER SIDE WINDOW FELL DOWN A FEW INCHES AND WOULDN'T GO UP OR DOWN. THE REAR PASSENGER SIDE WINDOW WOULD NOT GO UP OR DOWN. YOU COULD AGAIN HEAR THE MOTOR RUNNING WHEN THE WINDOW SWITCHES WERE PUSHED. THE TWO REAR WINDOWS COST ME $400 TO HAVE FIXED WITH MY REPAIR MAN. I HAD GIVEN UP ON THE DEALER. IN ALL THREE INSTANCES, I WAS SHOWN THE BROKEN PART THAT WAS TAKEN OUT OF THE DOOR PANEL. THE CABLES ARE BREAKING FREE IN THE WINDOW REGULATORS. *TR

JEEP LIBERTY WINDOW REGULATOR BREAKS ALLOWING WINDOW TO FALL DOWN INTO DOOR AND REMAIN INOPERATIVE UNTIL FIXED. WE OWN A 2004 LIBERTY AND HAVE NOW HAD 12 REGULATORS REPAIRED/REPLACED OVER 6 YEARS BECAUSE OF SOME EXECUTIVE DECISION TO CUT COST WITH A PLASTIC PART VS STEEL. BEEN CAUGHT IN MONSOON WITH BROKEN WINDOW, 100+ DEGREE TEMPERATURES WITH BROKEN WINDOW. THIS CAN HAPPEN AT ANY TIME/MILEAGE, MOVING OR STATIONARY, USING OR NOT USING WINDOWS. *TR

THE DRIVER'S SIDE WINDOW REGULATOR FAILED AND THE WINDOW WAS INOPERABLE. THE REGULATOR WAS REPLACED BY A MECHANIC. *TR

I HAVE A 2004 JEEP LIBERTY THAT I HAVE HAD FOR ABOUT 3 YEARS. WITHIN THE LAST YEAR I HAVE NOW HAD TWO OF THE WINDOWS SUDDENLY STOP WORKING WITH NO WARNING. THE FIRST ONE WAS THE DRIVER'S SIDE BACKSEAT WINDOW. LAST YEAR I WAS PUTTING IT DOWN DUE TO THE HEAT. WHEN I WENT TO PUT IT UP, I COULD HEAR THE MOTOR TRYING TO WORK BUT TO NO AVAIL. AFTER CHECKING IT OUT, I COULD ACTUALLY SEE A LONG, METAL CORD OR CABLE STICKING OUT OF THE SMALL HOLE IN THE DOOR. AT THE TIME I TOOK IT TO THE LOCAL JEEP DEALERSHIP AND THEY SAID IT WOULD BE ABOUT $500 TO FIX! UNFORTUNATELY, THIS IS TOO MUCH FOR ME SO I HAVE BEEN USING DOORSTOPS TO KEEP THE WINDOW UP. TODAY, I HAD A SIMILAR EXPERIENCE WITH THE DRIVER'S SIDE WINDOW. THIS TIME THE WINDOW WOULD NOT GO BACK UP. I JUST SPENT THE LAST HOUR DISSECTING THE DOOR AND PRYING THE WINDOW BACK UP. AFTER LOOKING ONLINE, THIS SEEMS TO BE A VERY BIG PROBLEM FOR THIS CAR. I DO FEEL SOMETHING SHOULD BE DONE BY CHRYSLER. *TR

HEADLIGHTS INTERMITTENTLY FLASH ON/OFF SEVERAL TIMES. I HEAR THE RELAY CLICKING. THIS OCCURS ONE OR TWO TIMES EVERY OTHER DAY OR SO. *TR

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED WHILE DRIVING AT UNKNOWN SPEEDS, THE CHECK ENGINE LIGHT WOULD ILLUMINATE AND OVER TIME, THE VEHICLE WOULD OVERHEAT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR FACILITY WHERE SHE WAS ADVISED THE WATER PUMP HAD FAILED. THE MECHANIC REPLACED THE WATER PUMP ACCORDINGLY HOWEVER, THE FAILURE CONTINUED TO RECUR. THE WATER PUMP WAS REPLACED TWO ADDITIONAL TIMES DUE TO THE RECURRING FAILURES. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 94,000.

TWO WINDOW REGULATORS IN MY JEEP LIBERTY FAILED AND THE WINDOWS DROPPED. IT HAPPENED DURING A RAINSTORM AND I NEARLY DROVE OFF THE ROAD INTO A DITCH BECAUSE OF IT. SOMEONE IS GOING TO DIE BECAUSE OF THIS. THE WINDOWS JUST DROPPED. I HAD TO PUT A PERMANENT SUPPORT IN PLACE TO PREVENT THE WINDOW FROM FALLING. IT'S A COMMON PROBLEM AND CHRYSLER WILL NOT ADDRESS IT. SAFETY IS BEING COMPROMISED FOR PROFIT. *TR

2004 JEEP LIBERTY WINDOWS FALL DOWN. REGULATORS ARE JUNK!!! THIS IS MY 5TH REPLACEMENT!!! *TR

WHILE DRIVING, THE FRONT PASSENGER WINDOW DROPPED INTO THE DOOR AND WOULD NOT RESPOND USING THE WINDOW SWITCH. WINDOW HAD TO BE TAPED TO THE DOOR FRAME UNTIL WE COULD GET IT TO A REPAIR FACILITY. THE REGULATOR FAILED AND BOTH THE REGULATOR AND MOTOR HAD TO BE REPLACED. *TR

WINDOW IN MY 2004 JEEP LIBERTY WILL SUDDENLY DROP DOWN AND WILL NOT GO BACK UP EVEN THOUGH THEY ARE POWER. I THEN HAVE TO HAVE THEM REPLACED. I HAVE HAD 3 OF THE 4 WINDOWS REPLACED AND AM NOW WORKING ON THE LAST. THIS TIME, MY DOG WAS IN THE BACK. HAD MY MOTHER NOT BEEN IN THE BACK SEAT HE WOULD OF JUMPED THROUGH NOT KNOWING WHAT WAS GOING ON. THERE I AM DRIVING DOWN THE HIGHWAY AND MY WINDOW SLIPS DOWN. THIS IS EXPENSIVE TO COST AND CAN BE VERY DANGEROUS... CAN YOU IMAGINE IF YOUR CHILD WAS BACK THERE. *TR

WINDOW REGULATOR IN THREE OF THE WINDOWS FAILED WHILE DRIVING. NO WAY TO PUT UP THE WINDOW WHILE DRIVING. NO WAY TO SECURE THE VEHICLE WHEN PARKED. NO WAY TO KEEP RAIN AND SNOW FROM COMING IN THE WINDOW UNTIL IT WAS REPAIRED. WE REPLACED THE WINDOW REGULATORS WITH ONES FROM A SALVAGE YARD. WE KEPT OLD PARTS.

04 JEEP LIBERTY: LEFT SIDE DRIVER & REAR PASSENGER WINDOWS FELL DOWN INTO THE DOORS. UNABLE TO FIX IT WITHOUT SPENDING APPROX. $300 PER DOOR. THE WINDOWS ARE NOW HELD UP BY SCOTCH TAPE. *TR

WHILE RECENTLY DRIVING MY 2004 JEEP LIBERTY, MY 10-YEAR OLD DAUGHTER IN THE BACKSEAT BEGAN TO LOWER THE REAR WINDOW USING THE POWER WINDOW BUTTON. AT A CERTAIN POINT, I HEARD A LOUD GRINDING NOISE. UPON STOPPING, I NOTED THAT THE WINDOW HAD FAILED IN THE LOWERED POSITION AND WOULD NOT MOVE WITH FURTHER MANIPULATION OF THE POWER WINDOW BUTTON. HOWEVER, I ALSO NOTED THAT THE REAR PASSENGER DOOR WOULD NOT OPEN AND WAS JAMMED SHUT. I WAS UNABLE TO OPEN THE DOOR FROM EITHER THE INSIDE OR OUTSIDE OF THE VEHICLE. UPON TAKING THE VEHICLE HOME AND REMOVING THE DOOR PANEL, I NOTED THAT THE WINDOW REGULATOR ' A PLASTIC PIECE ' HAD FAILED. AT THIS POINT, I WAS STILL UNABLE TO OPEN THE DOOR. I THEN REMOVED THE POWER WINDOW MOTOR AND ACCOMPANYING ASSEMBLY. WITH THIS ACTION, I NOTED THAT THE SCREW CABLE, IN ABSENCE OF THE PLASTIC REGULATOR PIECE, HAD RUN ITS ENTIRE LENGTH UP INTO THE REAR PORTION OF THE DOOR BEHIND THE LOCKING MECHANISM. WITH THE SCREW CABLE LODGED BEHIND THE LOCKING MECHANISM, THE DOOR WAS JAMMED AND WOULD NOT OPEN WITH ANY NORMAL FORCE. A SIMPLE SEARCH ON THE INTERNET RESULTS IN NUMEROUS DISCUSSIONS OF PROBLEMS WITH THE WINDOW REGULATOR FAILING DUE TO THE PLASTIC DESIGN. IT IS IN MY OPINION THAT SUCH A FAILURE IS HAZARDOUS AS IT MAY RENDER THE OCCUPANT UNABLE TO EGRESS THE VEHICLE IN AN EMERGENCY. ALTHOUGH THE PROBABILITY OF A CRASH COUPLED WITH A REGULATOR FAILURE IS LOW, A SIMPLE FIX IS INEXPENSIVE IN COMPARISON SUCH AS OFFERING A REPLACEMENT REGULATOR PIECE MADE OF A M

2004 JEEP LIBERTY PARKED IN PARKING GARAGE. PUT KEY IN IGNITION AND HAD FOOT ON BRAKE. TURNED KEY ON, PUT IT IN REVERSE AND CAR ACCELERATED OUT OF CONTROL. PUT SECOND FOOT ON BRAKE AND TRIED TO STOP CAR. CONTINUED TO ACCELERATE. FRONT DRIVERS SIDE TIRE CAUGHT A PILLAR AND BETWEEN THAT AND PRACTICALLY STANDING ON BRAKE FINALLY STOPPED CAR. TOOK CAR TO DEALER IN WEST VALLEY UT. THEY COULD NOT REPEAT A DIAGNOSTIC PROBLEM BUT DID STATE THE THROTTLE BODY WAS DIRTY AND CLEANED IT, ALONG WITH $1575.95 WORTH OF PARTS AND LABOR. THEY REPLACED A BENT STEERING GEAR. I HAD THE CAR FOR 5 YEARS AND IT NEVER HAPPENED BEFORE. I WROTE TO CHRYSLER AND THEY SENT ME A CHECK FOR HALF OF THE $1575.95 DAMAGE. THEY DID NOT INCLUDE ANY OTHER PAPERWORK. I CALLED THEM AND THEY AGAIN WOULD NOT PUT ANYTHING IN WRITING AS TO WHY THEY DID NOT PAY THE ENTIRE AMOUNT. I STRONGLY FEEL THAT IT WAS A PROBLEM WITH THE ACCELERATION SYSTEM AND I SHOULD BE REIMBURSED FOR THE REST OF THE MONEY. *TR

I WAS AT A COMPLETE STOP WITH MY FOOT FIRMLY ON THE BRAKE WAITING TO EXIT A PARKING LOT TO ENTER TRAFFIC, WHEN THE JEEP STARTED TO ACCELERATE INTO ONCOMING TRAFFIC. I WAS HOLDING THE BRAKE DOWN AND I COULD HEAR A GRINDING NOISE AS THE CAR CONTINUED TO ADVANCE INTO TRAFFIC. I TOOK MY FOOT FROM THE BRAKE AND PUT ON THE ACCELERATOR TO NARROWLY MISS BEING HIT BROADSIDE BY A PICKUP TRUCK. I CALLED CHRYSLER AND WAS TOLD THAT SHE HAD NEVER HEARD OF THIS HAPPENING, BUT I HAVE FOUND MANY OTHER PEOPLES' STORIES ONLINE OF THE SAME PROBLEM. *TR

DRIVERS SIDE DEFECTIVE WINDOW REGULATOR, CABLE BRAKES, WINDOW WILL NOT OPERATE. THE CONSUMER STATED THAT A THIN NYLON PART HAD BROKEN FROM THE LIFT COMPONENT THAT THE WINDOW ATTACHED TO, THAT COULD BE REPAIRED/REPLACED FOR $5.00, HOWEVER CHRYSLER DID NOT MAKE THE CABLE AVAILABLE AND INSTEAD CONSUMERS WERE BEING FORCED TO BUY THE ENTIRE MOTOR ASSEMBLY FOR $180.00 AND LABOR AT $350.00 EVEN IF THE MOTOR AND/OR REGULATOR WERE NOT DEFECTIVE. THE REASON WHY THE WINDOW FAILED, WAS BECAUSE OF THE FAILURE OF THE POOR NYLON PART COMPONENT OR CABLE INSTALLED. ONCE THE SMALL NYLON PIECE BROKE OFF, THE NYLON PART WAS NO LONGER ATTACHED TO THE ACTUAL CABLE THAT MOVED UP AND DOWN VIA THE WINDOW MOTOR, OR THE CABLE WOULD BREAK ITSELF. THE WINDOW MOTOR CONTINUED TO WORK. *JB

REAR DRIVER SIDE WINDOW FELL, CABLE REGULATORS DEFECTIVE VEHICLE DESCRIPTION: JEEP LIBERTY SPORT 4X2 SPORT UTILITY 4-DR MODEL YEAR: 2004. *TR

MY 2004 JEEP LIBERTY WITH 46,253 MILES HAS BLOWN A HEAD GASKET FOR NO REASON. THE AUTO SHOP STATED THAT THE JEEP LIBERTY ARE ALL BLOWING HEAD GASKETS FOR NO REASON. I FOUND OUT ABOUT IT WHEN I GOT AN OIL CHANGE AND THEY TOLD ME I HAVE ANTI FREEZE IN MY OIL. I SAID WHAT DOES THAT MEAN AND THEY TOLD ME THAT I HAVE A BLOWN HEAD GASKET AND THAT IS HOW ANTI FREEZE IS GETTING INTO THE OIL. THE AUTO SHOP THAT FIXED IT CHARGED ME $1,395.34 TO FIX IT AND THEY TOLD ME THAT JEEP LIBERTY'S HAVE BEEN BLOWING HEAD GASKETS. HE ALREADY FIXED A LOT OF JEEP LIBERTY'S HEAD GASKETS. I ASKED HIM WHAT WOULD OF HAPPENED IF I DIDN'T GET AN OIL CHANGE AND KEPT DRIVING WITH THE ANTI FREEZE IN THE OIL. HE TOLD ME THAT I WOULD HAVE BLOWN THE ENGINE. HE ALSO STATED THAT JEEP IS LOOKING INTO THE PROBLEM AND FOR ME TO KEEP THE RECEIPT IN CASE THEY DO HAVE A RECALL ON THERE HEAD GASKETS. I WOULD LIKE TO FILE A COMPLAINT ABOUT JEEP LIBERTY'S HEAD GASKET PROBLEMS. *TR

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. INTERMITTENTLY THE HEAD-LIGHTS FLICKER OFF AND THEN BACK ON. HE ATTEMPTED TO DETERMINE THE CAUSE OF THE FAILURE, BUT WAS UNSUCCESSFUL. HE DID NOT CONTACT THE DEALER OR THE MANUFACTURER. THE CURRENT MILEAGE WAS APPROXIMATELY 82,000. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE.

MY HUSBAND IS A MECHANIC. HE AND HIS EMPLOYER WERE TRYING TO MANEUVER A 2004 JEEP LIBERTY INTO THE WORK STALL FROM THE PARKING LOT. THE JEEP HAD A BROKEN BALL JOINT (A CONDITION THAT THEY LATER FOUND WAS UNDER RECALL NOTICE) AND WOULD NOT STEER, SO MY HUSBAND WAS GUIDING IT WITH A FLOOR JACK WHILE HIS BOSS WAS BEHIND THE WHEEL, BRAKING WHEN NECESSARY TO HELP CONTROL FORWARD MOMENTUM. THE VEHICLE WAS IDLING. THIS IS STANDARD PROCEDURE, ONE CARRIED OUT MANY TIMES BY BOTH MEN. BOTH MEN HAVE AT LEAST 25 YEARS OF EXPERIENCE EACH AS AUTO MECHANICS. THERE IS A LIP JUST AT THE DOOR OF THE SHOP TO PREVENT WATER FROM COMING IN, AND WHEN THE JEEP CAME TO THIS LIP, THE VEHICLE TIPPED SLIGHTLY, AND THE RIGHT FRONT TIRE TOUCHED THE GROUND. INSTANTLY, THE ENGINE REVVED AND THE VEHICLE JUMPED FORWARD AT FULL POWER. THE BOSS LITERALLY STOOD AS HARD AS HE COULD ON THE BRAKE BUT TO NO EFFECT. THE VEHICLE LEFT A LONG BLACK SKID LINE BEHIND IT WHERE THE BACK TIRES WERE TRYING TO BRAKE, BUT THE FRONT TIRES WERE CONTINUING TO ACCELERATE. MY HUSBAND WAS HIT AND DRAGGED FIFTEEN FEET THEN CRUSHED AGAINST AN UPRIGHT SUPPORT. ACCORDING TO BOTH MECHANICS, THE FRONT WHEELS SHOULD NOT HAVE HAD POWER TO THEM, SINCE THE VEHICLE WAS NOT IN FOUR-WHEEL DRIVE AND CANNOT PUT ITSELF INTO FOUR-WHEEL DRIVE: A LEVER MUST BE RAISED MANUALLY. MY HUSBAND HAD TO BE LIFE FLIGHTED TO EMMANUEL HOSPITAL WHERE HE WAS DIAGNOSED WITH A COLLAPSED LUNG, BROKEN NOSE, BROKEN COLLARBONE, NINE BROKEN RIBS, AND A BROKEN ANKLE. HE ALSO

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. WHEN HE ATTEMPTED TO EXIT HIS DRIVEWAY, THE RIGHT FRONT BALL JOINT FAILED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY AND THE AXLE WAS REPLACED AT AN EXPENSE OF $280.00. THE MANUFACTURER WAS NOTIFIED; HOWEVER, A REPRESENTATIVE STATED THAT THE LOWER BALL JOINT WAS REPAIRED IN 2007 UNDER RECALL 06V288000 (SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT). THE FAILURE MILEAGE WAS 49,800. THE CURRENT MILEAGE WAS 50,200.

JEEP LIBERTY 2004 IGNITION SWITCH FAILED VEHICLE TOWED TO DEALERSHIP - PART ON BACK-ORDER STILL

2004 JEEP LIBERTY UNINTENDED ACCELERATION. *NJ THE CONSUMERS HUSBAND IS A MECHANIC. HER HUSBAND AND HIS EMPLOYER WERE TRYING TO MANEUVER THE VEHICLE INTO THE WORK BAY, DUE TO A BROKEN BALL JOINT THE VEHICLE COULD NOT BE STEERED. THE CONSUMERS HUSBAND WAS GUIDING THE VEHICLE WITH A FLOOR JACK, WHILE THE OTHER MECHANIC WAS GENTLY GIVING IT GAS TO SLOWLY MOVE FORWARD, WHEN ALL OF A SUDDEN, THE VEHICLE SHOT FORWARD AT FULL SPEED ON ITS OWN. THE CONSUMERS HUSBAND WAS DRAGGED 15 FEET THEN CRUSHED AGAINST IN AN UPRIGHT POSITION. THE CONSUMERS HUSBAND WAS SERIOUSLY. INJURED. *JB

MY 4 YR OLD SON AND I WERE DRIVING DOWN 199 AT ABOUT 45 MPH ABOUT 5:30 AM JULY 13, 2009 WHEN MY 2004 JEEP LIBERTY JUST SHUT OFF, THE ENGINE AND ELECTRIC. I COASTED OVER TO THE SHOULDER, I WAS UNABLE TO TURN ON MY EMERGENCY LIGHTS, I WAS ALSO UNABLE TO UNLOCK THE DOORS, SO I REACHED OVER BEHIND ME AND UNLOCKED MY SONS DOOR, AND GOT OUT OF THE JEEP AND WENT AROUND TO GET MY SON OUT. I WAS A FEW FEET BEHIND MY JEEP AND I CALLED MY BOYFRIEND TO LET HIM KNOW WE WERE STRANDED. WHILE ON THE PHONE I NOTICED FIRE AND SPARKS FALLING UNDERNEATH THE JEEP,I IMMEDIATELY CALLED 911. WHILE ON THE PHONE WITH THE OPERATOR I HEARD A LOUD BANG LIKE A GUNSHOT AND LOOKED AND SAW SMOKE AND FLAMES FROM UNDER THE HOOD, THE 911 OPERATOR TOLD ME TO RUN FROM THE JEEP AND GET AS FAR AS I COULD, I LOOKED BACK AND THE FIRE WAS HUGE . THE FIRETRUCK AND POLICE CAME AND PUT OUT THE FIRE, EVERYTHING FROM THE FRONT SEAT TO THE FRONT BUMPER WAS MELTED. THE WHOLE INSIDE WAS FILLED WITH SOOT AND WATER, THE WINDSHIELD WAS BROKEN. THE FIRE MARSHAL SAID NOT TO EVEN SEND IT TO A SHOP, IT WENT STRAIGHT TO THE JUNKYARD. I HAVE OWNED THIS CAR SINCE BRAND NEW OF MAY 2004, I BOUGHT IT FROM HAYNES JEEP IN RICHMOND. THE ONLY THING THAT HAD EVER BEEN REPAIRED WAS THE STARTER, AND THE FIRE MARSHAL INSPECTED IT AND REASSURED ME THAT THE STARTER HAD NOTHING TO DO WITH THE FIRE.AFTER THE FIRE I DID LOOK UP RECALLS, THERE WAS ONE THAT CAUSED UNDER THE HOOD FIRES, YOUR CAMPAIGN NUMBER FOR IT IS 04V337000, THE ENGINE AND COOLING JUL

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE EXHIBITED A NO-START CONDITION. UPON FURTHER INSPECTION SHE SAW WHITE SMOKE UNDER THE HOOD AND THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND CONCLUDED THAT IT WAS CAUSED BY THE FUEL INJECTOR. THE INSURANCE COMPANY TOWED THE VEHICLE. SHE WAS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE CURRENT AND FAILURE MILEAGES WERE 66,000.

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING 25 MPH SHE ATTEMPTED TO APPLY BRAKES AND THE VEHICLE WOULD NOT STOP AND CRASHED INTO A FENCE. UPON FURTHER INSPECTION OF THE VEHICLE THE CONTACT WAS ABLE TO DETERMINE THAT THE BRAKE LINE HAD A HOLE IN IT FROM RUBBING AGAINST THE STEERING COLUMN. THE CONTACT WILL MAKE THE REPAIRS TO THE VEHICLE. THE MANUFACTURER WILL BE NOTIFIED. THE FAILURE MILEAGE WAS 81,519.

POWER WINDOW REGULATORS...BREAK AND WINDOWS FALL . 2004 JEEP LIBERTY.. TOMORROW WILL BE 5 TIMES TO HAVE NEW WINDOW REGULATORS. MINE IS NOT THE ONLY ONE THERE IS SUCH A PROBLEM THAT CHRYSLER HAS A BACK-ORDER ON THE REGULATORS. NOW MY CHRYSLER DEALER JUST CHARGES $100 TO REPAIR. HAD ONE FAIL LAST WEEK AND THIS WEEK THE OTHER SIDE FAILED. *TR

1. NORMAL USAGE UNDER NORMAL CONDITIONS. VEHICLE IS DRIVEN DAILY ON HIGHWAY AND SIDE STREETS; NEVER OFF ROAD OR IN AREAS OF CONSTRUCTION. 2 THREE SEPARATE INCIDENTS THERE HAS BEEN TIRE FLATS FROM FOREIGN OBJECTS ON THE ROAD. FIRST INCIDENT 12/22/2008 IN SIDEWALL CAUSING REPLACEMENT 2ND INCIDENT 6/1/2009 IN TREAD REQUIRING REPAIR; THIRD INCIDENT 8/19/2009 ON SIDEWALL CAUSING REPLACEMENT. 3. FIRST INCIDENT REQUIRED TIRE REPLACEMENT, 2ND INCIDENT TIRE REPAIR, 3RD INCIDENT TIRE REPLACEMENT. OLD TIRES ARE KEPT BY SUPPLIER. TWO REPLACEMENTS REQUIRED IN LESS THAN TWO YEARS. *TR

2004 JEEP LIBERTY SPORT. ON MARCH 20, 2009 WHILE DRIVING, THE AUTO TRANSMISSION SLIPPED OUT OF GEAR, WOULD NOT SHIFT OUT OF 1ST GEAR. ON MARCH 24TH, LIBERTY RETURNED TO US. DEALER CHARGED $500 TO REPLACE WIRING ATTACHED TO PCM, STATING THEY WERE WORN OUT AND NOT COVERED UNDER WARRANTY. ON APRIL 24TH THE SAME PROBLEM OCCURRED WHILE DRIVING ON THE INTERSTATE IN CONNECTICUT, THE LIBERTY ABRUPTLY DOWNSHIFTED FROM 4TH TO 1ST GEAR NEARLY CAUSING US TO BE STRUCK BY TRAILING VEHICLES, AND WOULD NOT GO INTO ANY OTHER DRIVING GEAR. JEEP DEALER IN GREENWICH, CT SAID THEY SUSPECTED THE TRANNY WAS WORN BUT COULD NOT UNDERTAKE THE REPAIR. WE CANCELLED OUR TRIP AND BROUGHT IT TO A LOCAL DEALER ON APRIL 25TH, BAD PCM DIAGNOSED, REPLACED. WARRANTY COVERED. RECEIVED JEEP BACK ON 5/1/09. LATER THE SAME DAY THE PROBLEM OCCURRED AGAIN WHILE DRIVING ON HIGHWAY. BROUGHT IT BACK TO SAME DEALER. PCM REPLACED AGAIN WE'RE TOLD. LIBERTY RETURNED TO US ON 5/6/09. ON 6/9/09 WHILE DRIVING ON THE HIGHWAY THE JEEP SHUT DOWN COMPLETELY ONCE AGAIN AN ACCIDENT WAS NARROWLY AVOIDED. TOWED TO A DIFFERENT LOCAL DEALER. BAD PCM AGAIN DIAGNOSED. PART HAD TO BE ORDERED. LIBERTY FINALLY RETURNED TO US ON 7/2/09. ON 7/9/09 WHILE DRIVING ON LOCAL ROAD, THE TRANSMISSION SLIPPED AGAIN AND WOULD NOT SHIFT OUT OF 1ST GEAR. WE BROUGHT IT BACK TO THE DEALER WHO DID LAST REPAIR. AS OF TODAY IT REMAINS THERE. THE CHECK ENGINE LIGHT CAME ON IN EACH INSTANCE AT THE EXACT MOMENT THE PROBLEM OCCURRED. *TR

SINCE PURCHASE OF 2004 JEEP LIBERTY IN SEPT 08, I'VE HAD A "HICCUP" WHEN IDLING. IT'S ALSO STALLED A FEW TIMES AND NOT STARTED TWICE. FOUR GARAGES AND TWO JEEP DEALERS LATER I WAS ADVISED THERE IS A SLIGHT MISS IN THE CYLINDER. AFTER SPENDING OVER $300 IN PRE MAINTENANCE(NEW PLUGS WHICH I HAD JUST REPLACED IN DEC AND A DE-CARB) THE ENGINE IS NOW HESITATING AND THE PROBLEM IS STILL THERE. ADVISED THAT I WOULD HAVE TO PAY AGAIN TO HAVE IT LOOKED AT. I'VE SPENT $1700 IN 10 MONTHS ALREADY. I'M TIRED OF THE LACK OF CUSTOMER SERVICE - TRADED IT IN FOR A PONTIAC. *TR

UPPER BALL JOINT ON PASSENGER SIDE UPPER CONTROL ARM SEPARATED. BALL SHOWS EXTREME PITTING AND NO SIGNS OF LUBRICATION. *TR

WE ARE HAVING PROBLEMS WITH THE COOLING AND ENGINE. JEEP HAS A RECALL ON THIS PROBLEM FOR 2004 3.7V JEEP LIBERTY. RECALL #04V337000 THEY ARE TELLING US THAT IT DOESN'T NOT EFFECT THIS JEEP, HOW COULD THAT BE? *TR

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT NOTICED THAT THE ENGINE WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT DUE TO AN ENGINE FIRE UNDER THE HOOD, THE WIRING HARNESS NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT HIS VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 04V337000 (ENGINE AND ENGINE COOLING). THE REPAIR WOULD COST APPROXIMATELY $1,800. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 55,000.

PASSENGER SIDE "AIRBAG LIGHT AND DASH AIRBAG MALFUNCTION" ARE LIGHTED CONTINUOUSLY. THE PARTS (2) HAVE BEEN ON ORDER FOR 3.5 MONTHS. THE DEALER CANNOT GET AN ESTIMATED TIME OF ARRIVAL FROM CHRYSLER OR THE PARTS VENDOR. CHRYSLER HAS PROVIDED A RENTAL CAR AND THE DEALER HAS MY 2004 JEEP LIBERTY SPORT WITH 9712 MILES. ON THE ODOMETER. THE CHRYSLER BANKRUPTCY HAS LEFT ME IN LIMBO. I AND THE DEALER ARE VERY CONCERNED ABOUT THE SAFETY OF THIS VEHICLE. *TR

2004 JEEP LIBERTY WINDOW REGULATOR FAULTY PART. I JUST HAD IT BREAK ON ME WITHOUT ANY REASON. NO STRESS OR NORMAL USAGE. WAS ON REAR DRIVERS SIDE WINDOW TAT HARDLY EVER GETS USED. *TR

LETTER FROM FTC FORWARDING CORRESPONDENCE FROM CONGRESSMAN MCHUGH ON BEHALF OF CONSTITUENT CONCERNING HIS COMPLAINT WITH CHRYSLER CORPORATION REGARDING HIS JEEP LIBERTY. *NJ THE CONSUMER STATED THE CHECK ENGINE LIGHT ILLUMINATED DUE TO A FAULTY OXYGEN SENSOR AND A CRUNCHING SOUND WAS HEARD WHENEVER THE CONSUMER MADE A RIGHT TURN. THE DEALER INFORMED THE CONSUMER THE CRUNCHING SOUND WAS A RESULT OF POWER STEERING FLUID LEAKING AND THE REPAIR WOULD COST $825.00. A NEW RACK AND PINION GEAR AND PRESSURE LINES WERE NEEDED. THE CONSUMER STATED THE VEHICLE ONLY HAD 40,000 MILES, HOWEVER THE DEALER ADVISED THAT THE VEHICLE WOULD STILL BE SAFE TO DRIVE. HOWEVER, WHILE DRIVING, THERE WAS A NOISE COMING FROM THE FRONT DRIVERS SIDE WHEEL WELL. JUST BEFORE THE CONSUMER COULD EXIT THE HIGHWAY, THE LEFT FRONT WHEEL FELL OFF THE VEHICLE. THE PLASTIC FENDER ABOVE THE DISLODGED WHEEL WAS RIPPED AWAY. *JB

NEAR COLLISION DUE TO TORQUE PROBLEM, VEHICLE MOVES SLIGHTLY LEFT WITH ACCELERATION AND MOVES SUBSTANTIALLY RIGHT WITH DECELERATION. IF YOU RELEASE GAS PEDAL IN A CURVE VEHICLE MOVES RIGHT ABOUT 1.5 FEET. DEALER TEST DROVE FOUND VEHICLE SHIFTING TO LEFT AND RIGHT BASED ON ACCELERATION AND INSPECTED VEHICLE INITIALLY COULD NOT FIND FAULT. ONLY THROUGH LOST JEEP FORUMS WITH OTHER OWNERS OF JEEP LIBERTY COMPLAINTS OF SAME PROBLEMS FOUND AND THE FIX WAS THAT ALL OF THE REAR BUSHINGS ARE WORN ON THE LOWER CONTROL ARMS AND POSSIBLE THE UPPER TRI-LINK ARM/BUSHING NEED REPLACEMENT WITH THE REAR UPPER BALL JOINT IF MOVEMENT PRESENT. REAL PROBLEM IS THAT DUE TO THE LOWER CONTROL ARMS BUSHINGS WORN OUT THAT THE REAR DIFFERENTIAL IS SHIFTING SLIGHTLY CAUSING THE VEHICLE TORQUE PROBLEM. *TR

2004 JEEP LIBERTY SPORT :SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT. 63431, DEALER STATES THAT BOTH LOWER CONTROL ARM NEED TO BE REPLACED.

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT NOTICED THAT THE VEHICLE WAS PULLING TO THE RIGHT. THE FAILURE OCCURRED EACH TIME THE VEHICLE WAS DRIVEN. HE WAS INFORMED OF NHTSA CAMPAIGN ID NUMBER 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT) AND TOOK THE VEHICLE TO A MECHANIC TO HAVE THE FRONT END ALIGNED. THE MECHANIC STATED THAT THEY COULD NOT ALIGN THE FRONT END BECAUSE THE BALL JOINTS WERE DEFECTIVE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY REPAIRED THE VEHICLE ACCORDING TO THE RECALL, BUT DID NOT ALIGN THE VEHICLE. THE CONTACT FELT THAT AFTER SUCH A REPAIR, THE ALIGNMENT WAS NECESSARY AND SHOULD HAVE BEEN INCLUDED IN THE RECALL REPAIR. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 93,000. UPDATED 03/09/09. *JB

OUR HONDA CIVIC WAS IN MOTION WHEN STRUCK FROM BEHIND BY AN OUT-OF-CONTROL 2004 JEEP LIBERTY. THE JEEP PUSHED OUR CAR FOR 1 1/2 BLOCKS BEFORE VEERING TO THE RIGHT, TAKING OUT A UTILITY POLE AND HITTING 3 CARS IN A USED CAR LOT BEFORE COMING TO A STOP. THE DRIVER OF THE JEEP STATED THE BRAKES WOULD NOT WORK AND THE CAR WAS CLEARLY ACCELERATING THROUGHOUT THE ACCIDENT. *TR

I WAS DRIVING TO WORK AND MY CAR STARTED SMOKING UNDER THE HOOD AND THE EXHAUST WAS COMING INTO THE CABIN. WHEN I LOOKED UNDER THE CAR, OIL WAS POURING OUT OF IT. I TOOK IT TO THE SHOP AND THEY HAD TO REPLACE BOTH VALVE COVER GASKETS. TWO WEEKS LATER MY OIL LIGHT CAME ON AND NOW MY HEAD GASKET IS LEAKING. THIS CAR IS A 2004 AND HAS 56,000 MILES ON IT. THE REPAIRMAN SAID THAT HE HAS NEVER SEEN THE VALVE COVER GASKETS GO BAD UNDER 100,000 MILES. *TR

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING 5 MPH IN SNOWY CONDITIONS, THE VEHICLE WAS SUPPOSED TO BE IN 4 WHEEL DRIVE AND BEGAN TO SKID. THE VEHICLE FAILED TO SHIFT INTO 4 WHEEL DRIVE, ALTHOUGH THE INDICATOR WAS ILLUMINATED, WHICH MEANT IT WAS ACTIVATED. THE CONTACT ALSO HEARD A CLUNKING SOUND. SHE TOOK THE VEHICLE TO A REPAIR SHOP AND WAS INFORMED THAT THE LINK IN THE DRIVESHAFT FAILED, WHICH CAUSED THE FAILURE. THE MANUFACTURER INFORMED HER TO SEND A RECEIPT FOR THE REPAIR AND THEY WOULD CONSIDER REIMBURSEMENT. THE CURRENT MILEAGE WAS 42,156 AND FAILURE MILEAGE WAS APPROXIMATELY 42,150. UPDATED 3/5/09 * CN THE WATER PUMP WAS REPLACED UPDATED 03/13/09. *JB

I OWN A 2004 LIBERTY AND HAD THE FRONT LOWER BALL JOINTS REPLACED DUE TO A RECALL. I STARTED HEARING AN AWFUL SOUND AND TOOK IT TO MY JEEP DEALER TO FIND OUT THE FRONT UPPER BALL JOINTS ARE BAD. THE LEFT IS SEVERELY SEPARATED AND COULD GO AT ANY TIME. I DON'T HAVE $400 TO REPAIR WHAT I WOULD CONSIDER A DEFECT. THIS VEHICLE IS BARELY 5 YEARS OLD AND I HAVE HAD SOME PRETTY MAJOR PROBLEMS WITH IT. IN THE SHORT TIME THAT I HAVE OWNED IT I OWNED A 1996 JEEP CHEROKEE FOR 8 YEARS AND NEVER HAD MORE THAN AN O2 SENSOR PROBLEM. I WOULD APPRECIATE A RESPONSE AT YOUR EARLIEST CONVENIENCE. *TR

CHRYSLER DENIED 70,000 MILE POWERTRAIN WARRANTY. ENGINE SEIZED, AND FAILED TO FUNCTION. DEALERSHIP DIAGNOSED AS SLUDGE. REGULAR MAINTENANCE WAS DONE AND REGULAR OIL CHANGES WERE MADE. AS MANY RECEIPTS AND DATES PROVIDED AS POSSIBLE. CHRYSLER DENIED WARRANTY, WILL NOT PUT IN WRITING, AND WILL NOT COVER VEHICLE. *TR

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE KEYLESS ENTRY FAILED. HE WAS ABLE TO LOCK THE DOORS MANUALLY. THE DEALER REPLACED A FUSE TO REMEDY THE FAILURE; HOWEVER, THE KEYLESS ENTRY FAILED AGAIN. THREE OUT OF THE FOUR DOORS COULD NOT BE LOCKED OR UNLOCKED WITH THE KEYLESS ENTRY NOR BY HAND. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V111000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH). THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 28,000.

ENGINE DAMAGED BY SLUDGE, ENGINE STOPPED WORKING WHILE DRIVING ON HIGHWAY AT 60MPH. ENGINE IS COVERED UNDER 70K MILE POWERTRAIN WARRANTY. NUMEROUS CONVERSATIONS WITH CHRYSLER WHO REFUSED TO COVER ENGINE UNDER WARRANTY. CHRYSLER WILL NOT IMPOSE THE WARRANTY, REFUSES RECEIPT FOR MAINTENANCE, AND REFUSES TO PUT DENIAL IN WRITING. ENGINE SHOULD BE COVERED UNDER POWERTRAIN WARRANTY, CHRYSLER REFUSES TO HONOR WARRANTY. *TR

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 15 MPH UPHILL IN RAINY WEATHER CONDITIONS, THE VEHICLE PULLED EXCESSIVELY TO THE RIGHT WITHOUT ASSISTANCE. THE VEHICLE THEN FISHTAILED UNCONTROLLABLY ACROSS THE ROAD INTO A DITCH. THERE WERE NO WARNINGS OR INJURIES. THE VEHICLE SUSTAINED DAMAGES. THE FAILURE RECURRED ON A SEPARATE OCCASION. THE REAR PASSENGER SIDE TIRE WAS DAMAGED AND REPLACED. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 35,000 AND CURRENT MILEAGE WAS 42,000.

THE VEHICLE IN QUESTION IS A 2004 JEEP LIBERTY COLUMBIA EDITION. AS NOTED IN EARLIER COMPLAINT REPORTS, THE DRIVER SIDE SEAT BELT LATCH BECOMES STUCK IN THE OPEN POSITION AND HAS TO BE PRIED OPEN. *TR

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE THE VEHICLE WAS PARKED FOR 15 MINUTES WITH THE EMERGENCY BRAKE APPLIED, IT SPONTANEOUSLY ROLLED THIRTY FEET AND CRASHED INTO ANOTHER VEHICLE. THERE WERE NO OCCUPANTS IN THE VEHICLE AT THE TIME. SHE IS IN THE PROCESS OF HAVING THE VEHICLE INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT HAS A COPY OF THE POLICE REPORT AND PICTURES OF THE FAILED INCIDENT. THE FAILURE AND CURRENT MILEAGES WERE 80,000.