2004 JEEP LIBERTY COLUMBIA 4X4 3.7 ENGINE. THE KEY WILL NOT TURN IN THE IGNITION TO START THE CAR. SAW NO STEERING COLUMN CHOICE ON THE COMPONENTS LIST SO I CHOSE OTHER. I HAVE SEEN ON THE INTERNET THAT THERE ARE 100'S IF NOT THOUSANDS OF PEOPLE WITH THE SAME PROBLEM. *TR
2004 Jeep Liberty complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →
I WAS DRIVING NOTICING I HAD LOST CONTROL OF THE CAR. I THOUGHT IT MIGHT BE A BLOWN TIRE OR ALIGNMENT ISSUE. I GOT OUT TO CHECK AFTER DRIVING AWHILE ON A 30 MPH ROAD. I NOTICED THE REAR CONTROL ARM ON THE DRIVERS SIDE WAS RUSTED AND BROKEN APART. I THEN HAD NO REAR CONTROL OF VEHICLE. *TR
THE CAR DID NOT FEEL RIGHT WHEN I WAS DRIVING HOME ONE EVENING AND THE WHOLE BACK END JUMPED TO THE RIGHT WHEN GOING OVER BUMPS OR TRAFFIC PASSED MY CAR. I GOT OFF THE FREEWAY AND AS I TURNED A CORNER THE WHOLE BACK END JUST SLID AND THE VEHICLE WAS HARD TO KEEP CONTROL OF. I HAD TO DRIVE 10 MPH ON CITY STREETS TO GET HOME AND THE CAR WAS DIFFICULT TO CONTROL, IT WANTED TO KEEP SLIDING TO ONE SIDE OR THE OTHER. I FOUND, ON GETTING HOME, THE REAR LOWER CONTROL ARM HAD ROTTED OUT AND FAILED. IT LOOKED AS THOUGH IT HAD BEEN IN SALT WATER FOR 25 YEARS. IF I HAD BEEN AT FREEWAY SPEEDS WHEN IT FAILED THERE IS NO DOUBT IN MY MIND IT WOULD HAVE CAUSED AN ACCIDENT AND VERY LIKELY A FATAL ACCIDENT TO ME. I HAVE SEEN 20 YEAR OLD CARS THAT DO NOT HAVE THIS KIND OF ROT ON CRITICAL PARTS LIKE THIS AND FEEL THERE IS NO WAY THIS SHOULD OF HAPPENED ON A 7 YEAR OLD CAR. I HAVE SPOKEN TO CHRYSLER AND THEY WILL NOT HELP ME ON THE REPAIR AS IT IS OUT OF WARRANTY BUT THE REAL CONCERN IS TO THE PRE-MATURE FAILURE OF THIS CRITICAL PART. I HAVE KEPT THE PART THEY REMOVED IF ANYONE WOULD CARE TO INSPECT IT. I HOPE THIS MAY HELP OTHER OWNERS INSPECT THIS PART AND PREVENT A SERIOUS ACCIDENT. I HOPE SOMEONE FROM THE NHTSA CONTACTS ME SO I CAN FURTHER EXPRESS MY CONCERNS. UPDATED 05/12/11 *BF UPDATED 1/5/12 *CN
2004 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO VEHICLE BALL JOINTS *TGW THE CONSUMER STATED THE LOWER BALL JOINTS WERE REPLACED. THE CONSUMER IS SEEKING REIMBURSEMENT, SINCE A RECALL WAS ISSUED. *JB
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 30 MPH IN SNOW AND ICY WEATHER, THE VEHICLE BEGAN TO SLIDE AND THE CONTACT WAS UNABLE TO CONTROL THE VEHICLE. THE CONTACT DROVE OVER AN EMBANKMENT AND CRASHED INTO A TREE. THE CONTACT SUSTAINED INJURIES TO THE LEFT LEG, KNEE, LEFT SHOULDER AND RIGHT BREAST. A PASSENGER SUSTAINED INJURIES TO THE NECK AND STOMACH. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE ENTIRE FRONT END OF THE VEHICLE WAS MODERATELY DAMAGED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,000. UPDATED 03/29/11 *BF
THE FIRST TIME THIS HAPPENED, I WAS DRIVING HOME FROM WORK, AND THE PASSENGER SIDE, FRONT WINDOW FELL INTO THE DOOR. AT FIRST, I DID NOT KNOW WHAT HAD HAPPENED, I JUST HEARD A LOUD "BANG" FROM THE SIDE OF MY CAR - I THOUGHT THAT SOMETHING MAY HAVE HIT THE CAR. FORTUNATELY, I WAS ONLY GOING ABOUT 35 MPH WHEN THIS OCCURRED, AND I WAS LEVEL HEADED ENOUGH TO KEEP DRIVING THE CAR IN MY LANE. THIS WAS ON ROUTE 35 IN EATONTOWN, NJ, WHICH IS A BUSY HIGHWAY DURING RUSH HOUR WHEN THIS INCIDENT OCCURRED. THE 2ND TIME THIS HAPPENED, THE REAR PASSENGER SIDE WINDOW FELL INTO THE DOOR. THIS WAS IN JUNE 2010, 47,000 MILES. THE THIRD TIME THIS HAPPENED, THE DRIVER SIDE FRONT WINDOW FELL INTO THE DOOR. THIS WAS FEBRUARY 14, 2011, 50,000 MILES. THANK GOD I WAS NOT DRIVING ON THE GARDEN STATE PARKWAY WHEN THESE INCIDENTS OCCURRED. I HAVE RECEIPTS FOR THE REPAIRS. I JUST GOT OFF THE PHONE WITH CHRYSLER, AND THEY ISSUED AN EXTENDED WARRANTY FOR THE 2006 AND 2007 MODELS, BUT NOT FOR THE 2004 JEEP LIBERTY MODELS. THE REAR WINDOW PASSENGER SIDE HAS NOT FALLEN INTO THE DOOR YET. MY GRANDSON'S CAR SEAT IS NEXT TO THAT WINDOW. I KNOW THAT IT IS UNSAFE, BUT I AM LOSING MY JOB THIS YEAR BECAUSE OF FORT MONMOUTH CLOSING. I AM NOW SERIOUSLY THINKING ABOUT GETTING A NEW CAR WHEN I FIND A NEW JOB. THE COMPONENT THAT FAILS IS THE WINDOW REGULATOR. IT HOLDS THE WINDOW IN PLACE, AND WHEN IT FAILS, THE WINDOW FALLS INTO THE DOOR.
WHILE DRIVING MY 2004 JEEP LIBERTY I LOST POWER STEERING. I WAS ABLE TO PULL OVER AND STOP WITHOUT INCIDENT. MY STEERING RACK AND A POWER STEERING PRESSURE LINE STARTED LEAKING A LOT OF FLUID RESULTING IN LOSS OF STEERING. I HAVE SINCE LEARNED THAT THIS IS A FAMILIAR PROBLEM TO CHRYSLER/JEEP BUT THERE IS NO RECALL. SUDDEN LOSS OF STEERING IS A SERIOUS PROBLEM AND A RECALL SHOULD BE CONSIDERED. *LN
NORMAL USE OF THE VEHICLE. NORMAL USE OF THE POWER WINDOWS. NO BUMPS, ACCIDENTS, ROUGH DRIVING, INCLEMENT CONDITIONS, ROUGH TERRAIN, UNUSUAL EXTERNAL FORCE APPLIED OR ANYTHING THAT WOULD CONSTITUTE REPLACING THE THIRD POWER WINDOW REGULATOR IN APPROXIMATELY 2.5 YEARS. I'VE FORTUNATELY ONLY HAD TO REPLACE THE RIGHT SIDE OF THE VEHICLE'S WINDOW REGULATORS. BOTH THE FRONT AND THE REAR HAVE GONE OUT, THE REAR TWICE IN THE PAST 2.5 YEARS. JEEP HAS APPARENTLY ONLY ACKNOWLEDGED THE ISSUE BECAUSE OF THE PART NUMBER REVISION OF THE PART 6 TIMES SINCE 2004. IT WOULD BE GREAT TO HAVE THIS PROBLEM FIXED ONCE AND FOR ALL AND TO HAVE ALL THE REGULATORS REPLACE BY AN AUTHORIZED DEALER WITH A PART THAT CAN BE GUARANTEED FOR THE LIFE OF THE VEHICLE. I DON'T WANT MONEY SINCE THIS HASN'T CAUSE AND PERSONAL OR PROPERTY DAMAGE BUT I WOULD NOT LIKE TO PAY HUNDREDS OF DOLLARS EVERY 6-9 MONTHS TO REPLACE A PART THAT TECHNICALLY SHOULD LAST 5 TIMES AS LONG AS IT DOES. *TR
MY SPOUSE WAS DRIVING ON THE HIGHWAY WHEN THE LEFT WINDOW FELL INTO THE DOOR OF OUR 2004 JEEP LIBERTY. ON FURTHER RESEARCH I BECAME SURPRISED TO FIND HUNDREDS OF COMPLAINTS ABOUT THE SAME PROBLEM. THE COSTS FOR REPAIR ARE NUTS AND UNWARRANTED BECAUSE OF POOR DESIGN BY CHRYSLER. HOW IS IT THAT THE ONES TO PAY FOR ALL THE MISTAKES CREATED BY MANUFACTURES ENDS UP BEING THE CONSUMER. WE HAVE DONE ENOUGH FOR THE BIG CORPORATIONS IT IS TIME TO DO SOMETHING FOR THE PEOPLE. I'M GOING TO RECOMMEND TO ALL THAT I KNOW NOT TO PURCHASE CHRYSLER PRODUCTS. *TR
I WAS DRIVING UP TO KIDS SCHOOL TO PARK AND PARKED AND TRIED TO TAKE THE SEAT BELT OFF AND IT WAS STUCK. THE RED RELEASE BUTTON WAS STUCK DOWN. I WAS ABLE TO GET IT RELEASED, BUT THE RED RELEASE BUTTON WAS STILL STUCK DOWN. I TRIED TO RE-BUCKLE AND NOTHING WORKED. I WENT TO THE DEALERSHIP "NAPLETONS" AND THEY SAID THAT THE PART WAS ON NATIONAL BACK ORDER. I AM STILL WAITING.
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 65 MPH THE REAR PASSENGER WINDOW ROLLED DOWN ON ITS OWN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE WINDOW REGULATOR UNIT NEEDED TO BE REPLACED ON ALL FOUR WINDOWS. THE FAILURE OCCURRED NINE TIMES ON ALL FOUR WINDOWS INTERMITTENTLY. THE REPAIRS WERE MADE TO THE WINDOW REGULATOR UNIT EIGHT TIMES. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD PAY FOR THE PARTS. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
I HAVE HAD REPEATED PROBLEMS WITH MY 2004 LIBERTY POWER STEERING. IT APPEARS THAT IN VERY COLD CONDITIONS THE FLUID LEAKS, MAYBE A SHRINKING GASKET OR SEAL? A SEEPING POWER STEERING LINE? THE LEAK IS AT THE FITTING WHERE IT GOES INTO THE PUMP. IT APPEARS THAT THE PRESSURE FROM THE PUMP IS OVERPOWERING THE O-RING IN THIS FITTING. UNFORTUNATELY THE LEAK WENT UNNOTICED UNTIL THE SYSTEM WENT DRY. *LN
MY 2004 JEEP LIBERTY HAS AN EMERGENCY BRAKE THAT DOES NOT HOLD. IT IS A SAFETY HAZARD. I TOOK IT IN AND HAD COMPLETE NEW BRAKES, INCL ROTORS, CALIPERS, NEW BRAKES AND NEW EMERGENCY INSTALLED. STILL ROLLS ON SLIGHT INCLINE WITH EMERGENCY ENGAGED. I KNOW OTHERS WITH THE SAME VEHICLE WHO NOW TELL ME THERE'S IS DOING THE SAME THING. THIS IS AN OBVIOUS DANGEROUS DEFECT OF THIS EMERGENCY/PARKING BRAKE. I HAD MY JEEP ROLL DOWN MY DRIVEWAY ALMOST INJURING MY CAT AND CRASHING INTO MY GARAGE. I HAD TO RUN TO GET INTO IT TO APPLY THE BRAKE BEFORE DISASTER. *TR
I AM A 2004 JEEP LIBERTY OWNER. WHILE DRIVING MY VEHICLE, I ATTEMPTED TO LOWER MY PASSENGER WINDOW ON A CLEAR SUNNY DAY. MY PASSENGER SIDE WINDOW MADE A LOUD POP AND THEN MY WINDOW FELL DOWN. IT WOULD NOT GO BACK UP. I FINALLY PULLED OVER AND TUGGED IT UP IN TO POSITION AND GOT IT TO CLOSE. IT NOW WILL NOT RAISE OR CLOSE PROPERLY. I CALLED THE DEALERSHIP SERVICE DEPARTMENT AND THEY TELL ME IT IS THE WINDOW REGULATOR HAS FAILED. THIS SUDDEN COLLAPSE OF THE WINDOW CAUSED ME TO LOOK IMMEDIATELY RIGHT TO SEE WHAT I THOUGHT WAS SOMETHING HITTING MY VEHICLE. THEN THE SURPRISE OF MY WINDOW DROPPING WHILE DRIVING IN TRAFFIC. THIS COULD HAVE CAUSED ME TO MAKE A SUDDEN DRIVING ERROR CAUSING AN ACCIDENT AS IT SCARED ME WHEN IT HAPPENED. IT WAS A VERY LOUD POP SOUND ! I CALLED THE DEALERSHIP SERVICE DEPARTMENT AND I WAS TOLD IT WOULD BE ABOUT $500.00 TO FIX. AFTER RESEARCHING THIS ON THE WEB, I SEE I AM ONE OF THOUSANDS WITH DEFECTIVE WINDOWS THAT DROP FOR NO REASON IN THESE DOORS OF THE JEEP LIBERTY. SOME 6-7 TIMES. WE AS CONSUMERS DESERVE BETTER FROM CHRYSLER. IF YOU CHECK THE SERVICE RECORDS FOR THIS PROBLEM IT SHOULD STAND OUT LIKE A SORE THUMB. WE DESPERATELY NEED A RECALL OF FOR THIS PART OF THE VEHICLE THAT THE DEALERSHIPS ARE WILLING TO REPLACE WHILE UNDER WARRANTY AND ACKNOWLEDGE THERE IS A PROBLEM AND REPLACE THE DEFECTIVE ONES BUT ONCE THE WARRANTY EXPIRES THEN WE ARE ON OUR OWN. THE PROBLEM IS IN THE DESIGN ITSELF. THE WINDOW REGULATOR IS CAUSING PROBLEMS THAT ARE A SAFETY CO
HEADLIGHTS SPONTANEOUSLY SWITCH OFF THEN BACK ON, SOMETIMES SEVERAL TIMES IN SUCCESSION. THIS OCCURS NEARLY EVERY TIME THE VEHICLE IS OPERATED WITH LIGHTS ON. INDIVIDUAL EPISODES LAST ANYWHERE FROM 1-5 SEC, OCCUR MULTIPLE TIMES DURING ONE DRIVE INTERVAL. SIGNIFICANT SAFETY RISK FOR "BLIND" DRIVING (NO HEADLIGHTS) AND INCORRECT INTERPRETATION OF SIGNALS TO OTHER DRIVERS.
WITHIN MONTHS I HAVE HAD ALL FOUR OF MY WINDOW REGULATORS BREAK IN MY VEHICLE AND ALL FOUR WINDOWS FELL COMPLETELY INTO DOOR. TWO OF THE TIMES I WAS DRIVING DOWN THE ROAD WHEN WINDOW FELL. VERY EXPENSIVE TO REPAIR ALREADY REPAIRED ONE, NOW ALL FOUR BROKE. CANNOT GET WINDOW TO GO BACK UP. MY EXTENDED WARRANTY WHICH I PAID ALOT OF MONEY FOR DOES NOT COVER THESE EXPENSIVE PARTS. HOW MANY COMPLAINTS DOES IT TAKE BEFORE MAKING THIS A RECALL. *TR
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY 4X4. THE CONTACT STATED THAT WHEN FILLING THE TANK, THE ENGINE CAUGHT FIRE. THE VEHICLE WAS INSPECTED BY A DEALER THAT INFORMED THE CONTACT THAT THE PROTECTIVE CAPS TO THE VALVE STARTED THE FIRE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 122,000.
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE WINDOWS FELL DOWN ON THEIR OWN. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT THE REGULATOR HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 160,000.
2004 JEEP LIBERTY. CONSUMER STATES REGULATORS FOR THE REAR POWER-WINDOWS REGULARLY FAIL, CAUSING THE WINDOWS TO FALL INTO THE DOOR PANELS AT WHICH TIME THEY CANNOT BE CLOSED. *TGW THE CONSUMER STATED SINCE 2006 HE AND HIS WIFE HAVE EXPERIENCED THE PROBLEM A TOTAL SIX TIMES, THREE FOR EACH REAR WINDOW. *JB THE CONSUMER STATED THE DRIVER SIDE WINDOW FELL INTO THE DOOR PANEL WHILE HIS WIFE WAS DRIVING ON THE FREEWAY. THE IS NOW THE SEVENTH INCIDENT. UPDATED 10/20/11.*JB
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE LEFT REAR LOWER CONTROL ARM BROKE WHILE THE VEHICLE WAS TRAVELING 30 MPH. THE FAILURE OCCURRED BECAUSE THE CONTROL ARM WAS RUSTED. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE REAR RIGHT CONTROL ARM WAS ABOUT TO ALSO BREAK DUE TO RUST. THE DEALER STATED THAT THE BROKEN CONTROL ARM NEEDED TO BE REPLACED. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 76,000.
PASSENGER SIDE, BACK WINDOW IS STUCK IN THE DOWN POSITION ON MY 2004 JEEP LIBERTY. *TR
2004 JEEP LIBERTY- THE HEADLIGHTS WILL TURN OFF AND THEN BACK ON WHILE DRIVING AND THERE IS AN AUDIBLE CLICKING SOUND WHEN THIS HAPPENS. IT STARTED HAPPENING ABOUT TWO YEARS AGO. THE VEHICLE NOW HAS ABOUT 60,000 MILES ON IT. WE HAVE HAD THE CAR TO THE DEALER AND AN INDEPENDENT MECHANIC AND THEY BOTH SAY THEY CAN NOT DETERMINE INTERMITTENT PROBLEMS. I JUST GOOGLED ABOUT THIS PROBLEM AND IT IS AMAZING HOW MANY JEEP OWNERS HAVE EXPERIENCED THIS SAME PROBLEM. *TR
2004 JEEP LIBERTY, REAR DRIVER SIDE ELECTRIC WINDOW DROPS DOWN INTO DOOR, JAMS DOOR LOCK, RUNS DOWN BATTERY-ALL DUE TO A TINY PLASTIC PART BREAKING REPEATEDLY. I PAID TO HAVE THIS FIXED IN 10/15/08 ($205),READ ON INTERNET ALL JEEP OWNERS ALL MODELS WITH ELECTRIC WINDOWS HAVING SAME PROBLEM. SO, DID NOT USE WINDOW OR DOOR EVER SINCE. SAME CLIP BROKE AND WAS REPLACED UNDER WARRANTY 9/18/09. STILL DON'T USE DOOR OR WINDOW. SAME CLIP BROKE AGAIN 10/25/10. NO LONGER UNDER WARRANTY SO DEALER WON'T REPAIR. CALLED JEEP CORPORATE. THEY REFUSE TO EVEN CONSIDER WORKING WITH ME OR EXPLAINING WHAT THEY WILL DO UNTIL I GET "AN OFFICIAL DIAGNOSIS" FROM A JEEP DEALER WHICH WILL COST ME $94.50 TO GET. ONLY THEN WILL THEY EVEN TALK TO ME ABOUT THIS PROBLEM. EVERYONE IS HAVING THIS PROBLEM.A TINY PLASTIC CLIP INTO WHICH THE FUZZY CABLE CONNECTS GETS WORN OVER TIME AND BREAKS. NO ROCKET SCIENCE THERE, TAKE A THIN PIECE OF PLASTIC AND PUT METAL AGAINST IT AND EVEN IF NOT USED WILL VIBRATE IF YOU DRIVE THE CAR AND IT WILL BREAK. COSTING JEEP OWNERS BIG TIME.FIRST TIME IT STRANDED MY DAUGHTER IN THE MIDDLE OF THE NIGHT,JAMMING THE DOOR AND RUNNING DOWN THE BATTERY AS ELECTRIC WINDOW KEPT TRYING TO ENGAGE. NOW IT IS SITTING IN MY YARD,CANNOT SECURE MY CAR AS WINDOWS IS DOWN INSIDE DOOR,AND HAVE PLASTIC OVER WINDOW TO KEEP OUT THE RAIN. THIS IS RIDICULOUS. CASE # NOW WITH JEEP IS [XXX],CASE MANAGER CASEY, 1-800-763-8422 BUT LIKE I SAID,UNTIL I'M WILLING TO PAY $94.50 FOR "OFFICIAL DIAGNOSIS" OF A BRO
2004 JEEP LIBERTY. PLASTIC BRACKET ON WINDOW REGULATOR BREAKS. HAVE REPLACED BOTH FRONT AND BACK DOOR REGULATORS. FROM INTERNET POSTINGS - APPEARS I AM ONE OF SEVERAL THOUSANDS WITH THIS PROBLEM. CHRYSLER DEALERSHIPS WANT TO REPLACE ENTIRE PIECE ALONG WITH WINDOW. $500 REPAIR OVER $4 PLASTIC BRACKET. *TR
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN FRONT PASSENGER WINDOW FELL INTO THE DOOR PANEL ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE WINDOW REGULATOR WOULD NEED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED FRO THE EXACT SAME FAILURE SEVEN TIMES. THE VEHICLE WAS NOT FURTHER REPAIRED FOR THE MOST RECENT WINDOW FAILURE. THE FAILURE MILEAGE WAS 49,000 AND THE CURRENT MILEAGE WAS 69,000.
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE VIOLENTLY PULLED TO THE RIGHT. THE CONTACT PULLED OVER AND UPON EXAMINATION, HE NOTICED THE REAR LOWER CONTROL ARM WAS RUSTED AND BROKEN. THE VEHICLE TOWED TO AN AUTHORIZED DEALER WHERE IT WAS BEING EXAMINED FOR THE CAUSE OF FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 56,000. UPDATED EVOQ 02/01/11*JB
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE FRONT PASSENGER WINDOW REGULATOR FAILED AND THE WINDOW DROPPED INSIDE THE DOOR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE REGULATOR NEEDED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT SOMEONE WOULD CALL HIM BACK; HE WAS CURRENTLY AWAITING THE CALL. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 47,000.
MY 2004 JEEP LIBERTY CONTINUES TO HAVE PROBLEMS WITH THE DOOR REGULATOR. THIS IS THE FOURTH TIME IT HAS HAPPENED AND CHRYSLER WILL NOT RECALL THE DEFECTIVE PART. THE GLASS ON THE DOOR WILL SLIDE DOWN, AND THE WINDOW WILL NOT OPERATE. THIS HAS HAPPENED TWICE ON THE HIGHWAY AND IT IS VERY DANGEROUS. THE REPAIR COST IS APPROX $500 EACH TIME THIS HAS HAPPENED. IT KEEPS HAPPENING TO THE WINDOWS THAT I HAVE EVEN GOTTEN REPAIRED ALREADY. THE DEALER STATED THAT IT WAS A DEFECTIVE PART, THEY CHANGED THE PART AND NOW THEY ARE GOING BACK TO THE ORIGINAL AS THAT ONE WAS NO BETTER. SO EVEN THOUGH I AM GETTING THE WINDOWS REPAIRED, IT CONTINUES TO HAPPEN TO ALL THREE OF THE WINDOWS. THERE IS ONLY ONE THAT IT HASN'T HAPPEN TO. *TR
MY 2004 JEEP LIBERTY HAD ALL 4 WINDOW REGULATORS SNAP WITHIN A WEEK OF EACH OTHER. THE WINDOWS FALL INTO THE DOOR, AND I AM WORRIED ABOUT THEFT. *TR
2004 JEEP LIBERTY IN GOOD REPAIR, DRIVERS SIDE WINDOW FELL INTO THE DOOR AND COULD NOT BE RAISED. MOTOR MAKES A GRINDING SOUND. THERE WAS NO CRASH, THE WINDOW WORKED THE DAY PRIOR. *TR
WAS DRIVING DOWN THE INTERSTATE AND NOTICED THE BACK WINDOW CAME DOWN ABOUT 4 INCHES. TRIED TO RAISE THE WINDOW USING THE POWER BUTTON AND HEARD A LOUD POP. TRIED AGAIN AND HEARD ANOTHER POP. THE WINDOW DOES NOT ROLL UP. I CAN RAISE IT BY HAND BUT IT DOES NOT STAY UP. *TR
LEFT REAR WINDOW REGULATOR KEEPS BREAKING. HAS BEEN REPLACED TWICE. NOW THE DRIVER'S WINDOW IS STARTING THE SAME THING. VERY COSTLY. CHRYSLER DEALER WON'T HELP WITH THE COST. *TR
I HAVE OWNED MY 2004 JEEP LIBERTY FOR SINCE NOVEMBER OF 2003. SINCE THAT TIME I HAVE REPLACED THE REAR WINDOW REGULATORS 6 TIMES. NOW THAT MY EXTENDED SERVICE CONTRACT IS RUNNING OUT, I CONTACT JEEP AND WAS TOLD THAT THEY WOULD CONSIDER HELPING ME ON AN INCIDENT BY INCIDENT BASIS. I DON'T UNDERSTAND WHY THIS ISN'T A MANUFACTURING PROBLEM AND SHOULD NOT BE ADDRESSED BY THE COMPANY. I HAVE $600 INVESTED IN THIS PROBLEM AND DON'T FEEL THAT I SHOULD HAVE TO INVEST MORE OF MY HARD EARNED MONEY FOR A MANUFACTURING DEFECT. *TR
MY 2004 JEEP LIBERTY DRIVER'S SIDE REAR WINDOW OPENED ON ITS OWN WHILE DRIVING ON HIGHWAY. I NEVER OPEN THIS WINDOW. IT SEEMS TO BE A WELL-KNOWN ISSUE TO JEEP BUT BECAUSE NO ONE SEEMS TO HAVE DIED AS A RESULT (YET), THEY REFUSE TO ISSUE A RECALL. *TR
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THE REAR WINDOWS SUDDENLY FELL DOWN DUE TO A BROKEN REGULATOR. THIS OCCURED WHILE THE VEHICLE WAS PARKED IN A PARKING LOT. THE CONTACT STATED THIS HAS HAPPENED SIX TIMES. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO HAVE THEM REPLACE THE REGULATOR. THE MANUFACTURER HAD ASSISTED THE CONTACT WITH THE COST OF THE REPAIRS BUT THE CONTACT STATED THE REPAIR IS NOT REMEDYING THE PROBLEM. THE DEALER INFORMED THE CONTACT THE REGULATOR IS MADE OF PLASTIC AND IT MELTS DUE TO THE HEAT AND THAT'S WHAT CAUSES THE REGULATOR TO MALFUNCTION. THE FAILURE MILEAGE WAS 110,000.
WHILE DRIVING THROUGH CONGESTED TRAFFIC ON THE HIGHWAY, THE REAR WINDOW OF MY 2004 JEEP LIBERTY MADE A GRINDING NOISE AND UNEXPECTEDLY FELL DOWN INSIDE OF THE DOOR, MY DOG NEARLY FELL OUT AND I NEARLY CAUSED AN ACCIDENT WHILE PULLING OVER TO SAFETY. MY FAMILY AND I HAD TO DRIVE 45 MINUTES IN THE RAIN WITH NO REAR WINDOW. I HAVE SINCE LEARNED THIS IS A VERY COMMON PROBLEM WITH POWER WINDOWS IN THE JEEP LIBERTY YEARS 2002-2006 AND THERE IS EVEN A COMPANY THAT STAYS IN BUSINESS SELLING REPLACEMENT PARTS SPECIFICALLY FOR THIS PROBLEM (HTTP://WWW.STEIGERPERFORMANCE.COM/PRODUCTS/SP13001.HTML)., *TR
I BOUGHT A 04 JEEP LIBERTY FOR MY SON. THE DRIVER'S WINDOW WENT OUT IMMEDIATELY AFTER BUYING IT. RESEARCH SHOWED THOUSANDS OF OCCURRENCES OF THIS HAPPENING TO PEOPLE EVERYWHERE. THE NYLON SUPPORT BRACKET IS NOT STRONG ENOUGH TO PERFORM ITS DESIGNED FUNCTION AND BREAKS OVER AND OVER AGAIN WITH NO RECALL FROM CHRYSLER. THIS IS A SAFETY ISSUE AND FOR THAT REASON CHRYSLER SHOULD ISSUE A RECALL AND FIX THIS PROBLEM. CHRYSLER SEEMS TO BE JUST GETTING RICH OFF OF FIXING THEIR BADLY ENGINEERED WINDOW REGULATOR AT THE CONSUMERS EXPENSE. I AM SURE GLAD THE GOVERNMENT GAVE THEM BAIL OUT MONEY BUT WHEN WILL THEY ACCEPT RESPONSIBILITY FOR THEIR POOR DESIGN AND RECALL THIS WINDOW REGULATOR BRACKET. IN MY CASE, ONLY THE NYLON SUPPORT BRACKET THAT SUPPORTS THE WINDOW TO MOVE UP/DOWN THE TRACK IS BROKEN. THIS IS A SHAMEFUL WAY FOR A CAR MAKER TO HANDLE A PROBLEM THAT IS OBVIOUSLY A DESIGN FLAW. SOME AGENCY NEEDS TO FORCE CHRYSLER TO OWN UP TO THIS AND HELP THE CONSUMER GET WHAT HE PAID FOR - A VEHICLE WITH POWER WINDOWS THAT WORK AS DESIGNED. *TR
OWNER OF A 2004 JEEP LIBERTY. LEAVING PARKING LOT AT SLOW SPEED HEAR CRACK , STOP FOUND LEFT REAR LOWER CONTROL ARM BROKEN. IF CAR WAS DRIVEN AT NORMAL HIGHWAY SPEED CRASH MAY HAVE OCCURRED AND PEOPLE INJURED. AFTER CLOSER INSPECTION FOUND THAT CONTROL ARM HAS RUSTED THROUGH CAUSING ARM TO BRAKE. THE CONTROL ARM WAS REPLACED AND THE RIGHT SIDE INSPECTED AND FOUND IN VERY RUSTED CONDITION, IT WAS ALSO REPLACED AND BOTH OLD PARTS ARE AVAILABLE. *TR UPDATED IVOQ 02/01/11
HEADLIGHTS GO OFF INTERMITTENTLY, FOR 1 - 2 SECONDS. THIS SEEMS TO HAPPEN REPEATEDLY ON CERTAIN HIGHWAYS, WHILE DRIVING PAST THE SAME LOCATION. THE HEADLIGHT RELAY CAN BE HEARD TO CLICK OFF AND ON WHEN THIS HAPPENS. THE DEALER CHECKED THE CAR FOR THIS PROBLEM 2 YEARS AGO BUT THEY COULD NOT DUPLICATE IT OR FIND ANY FAULT IN THE ELECTRICAL SYSTEM. *TR
11 MONTHS AGO MY DRIVER SIDE REAR WINDOW REGULATOR BROKE AND I HAD TO HAVE IT FIXED. THEY SAID IT HAPPENS BECAUSE OF THE HEAT. FINE, I FORKED OUT A FEW HUNDRED DOLLARS AND A FEW HOURS OF MY TIME. THEN YESTERDAY I GOT INTO MY CAR AND SURE ENOUGH THE WINDOW WAS DOWN, WHEN I TRIED TO ROLL IT UP AND NOTHING HAPPENED I IMMEDIATELY CALLED THE DEALERSHIP. THEY SET ME UP WITH AN APPOINTMENT FOR THIS MORNING. THEY SAID IT HAPPENS ALL THE TIME AND CHRYSLER IS AWARE OF THE PROBLEM, BUT IS NOT DOING ANYTHING ABOUT IT, RATHER THEY ARE MAKING MORE MONEY OFF OF THE CUSTOMERS IN THE REPAIRS. THERE ARE THOUSANDS OF COMPLAINTS ABOUT THIS ONLINE, AND NOW THIS IS THE THIRD REGULATOR MY CAR HAS HAD, WITH NO GUARANTEE I WON'T BE BACK AGAIN NEXT YEAR FOR ANOTHER. *TR
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE THREE DOORS LATCHES, EXCLUDING THE DRIVER SIDE DOOR, NO LONGER WORKED. THE CONTACT COULD NOT LOCK THEM MANUALLY OR WITH THE REMOTE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE LATCHES NEEDED TO BE REPLACED. SHE WAS ALSO INFORMED THAT HER VEHICLE WAS NOT INCLUDED IN RECALL 04V111000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH). THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS 67,455. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. UPDATED 09/27/10 *BF UPDATED 10/01/10*JB
THE HEADLIGHTS OF MY 2004 JEEP LIBERTY SPORADICALLY BLINK ON AND OFF WHILE I'M DRIVING. THIS FIRST OCCURRED OVER A YEAR AGO, WHICH I HAD BROUGHT MY CAR TO THE DEALER'S SERVICE CENTER AND WAS TOLD THEY COULD NOT DUPLICATE THE ISSUE. THE ISSUE SEEMED TO HAVE BEEN RESOLVED AFTER HAVING TO REPLACE THE LAMPS OF THE HEADLIGHTS A FEW WEEKS AFTER; HOWEVER, HAS RECURRED OVER THE PAST FEW MONTHS. IN RESEARCH I'VE FOUND ON-LINE DISCUSSIONS OF JEEP DRIVERS WITH THE SAME ISSUE, AN ISSUES SOME COMMUNICATE THEY'VE REPORTED AS FAR BACK AS TWO YEARS AGO. I FIND IT VERY DISTURBING THE DEALER SERVICE CENTER WAS UNABLE TO PIN POINT THE ISSUE AND NOW VERY FRUSTRATED TO LEARN OTHERS HAVE THE SAME CONCERNS AND THERE HASN'T BEEN A RECALL. PLEASE TAKE CONSIDERATION INTO THIS MATTER TO HELP RESOLVE THIS VERY DANGEROUS ISSUE. *TR
THERE IS A CONSTANT PROBLEM WITH THE REAR CALIPERS ON THE 2004 JEEP LIBERTY THE HAVE BEEN REPLACED 3 TIMES IN THE MATTER OF 2 YEARS. THE DEALER SAYS THEY OVERHEAT AND NEED TO BE REPLACED. *TR
I HAVE A 2004 JEEP LIBERTY AND ON 4 SEPARATE OCCASIONS HAVE HAD THE DRIVER'S FRONT AND REAR WINDOWS FALL INTO THE DOOR UNEXPECTEDLY DUE TO A FAILED WINDOW REGULATOR. ON TWO OF THESE OCCASIONS THE WINDOW FAILURE OCCURRED WHILE THE VEHICLE WAS IN OPERATION. ON ALL FOUR OCCASIONS, THE DEALERSHIP CHARGED ME $325 TO FIX THE WINDOW EVEN THOUGH THEY ADMITTED THAT IT WAS DUE TO A FAULTY PART BECAUSE I WAS NO LONGER UNDER WARRANTY. THE REAR DRIVER WINDOW HAS FAILED ON 3 SEPARATE OCCASIONS, EACH TIME, WITHIN LESS THAN A YEAR OF HAVING THE REGULATOR REPLACED AT A JEEP AUTHORIZED DEALERSHIP. THE SERVICE MANAGER AT MY JEEP DEALERSHIP HAS ADMITTED TO ME THAT IT IS A FAULTY PART AND THAT THE RIGHT THING WOULD BE IF CHRYSLER WERE TO ISSUE A RECALL FOR THE PARTS. *TR
I HAVE A 2004 JEEP LIBERTY THAT I HAVE OWNED SINCE 8/21/07. ABOUT 1 MONTH AGO I STARTED HAVING PROBLEMS WITH MY TAILGATE NOT OPENING, BUT THE GLASS DOES WILL OPEN. IT REMAINS LOCKED, BUT I HEAR THE ACTUATOR WORKING AND I KNOW THE RECALL ON THIS VEHICLE HAS BEEN COMPLETED IN 12/2006. *TR
2004 JEEP LIBERTY-CAN NOT REMOVE KEY FROM IGNITION-APPEARS TO BE A VERY COMMON PROBLEM WITH THESE CARS-DEALER WANTS $500.00 TO REPLACE IGNITION SWITCH AND SHIFTER INTERLOCK-I DO NOT KNOW HOW MANY JEEP OWNERS HAVE REPORTED THIS PROBLEM, BUT IF YOU SEARCH ON LINE, IT IS OBVIOUS THAT THIS A FACTORY DEFECTIVE SYSTEM AND SHOULD BE RECALLED AND MFG SHOULD BE RESPONSIBLE FOR REPAIRING . *TR
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT NOTICED THAT THE FRONT PASSENGER SIDE DOOR AND BOTH REAR DOORS WERE UNLOCKED. THE SWITCH WAS STUCK IN THE UNLOCKED POSITION AND COULD NOT BE LOCKED BY REMOTE OR MANUALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS A RELATED RECALL. THE MANUFACTURER AND AN AUTHORIZED DEALER WERE NOTIFIED AND INFORMED THE CONTACT HIS VEHICLE WAS NOT INCLUDED IN NHTSA RECALL CAMPAIGN ID NUMBER 04V111000, LATCHES, LOCKS, LINKAGES, DOORS LATCH. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 34,262.
MY 2004 JEEP LIBERTY HAS HAD THE SAME BROKEN WINDOW THREE SEPARATE TIMES. THE REGULATOR INSIDE THE WINDOW MOTOR IS POORLY DESIGNED AND SNAPS. I HAVE JUST READ HUNDREDS OF COMPLAINTS ON THE INTERNET ABOUT THIS AND SEVERAL OTHER PEOPLE SAID THEY FILED A COMPLAINT AS WELL. THE WINDOW BASICALLY FALLS DOWN, AND IT COULD HAVE EASILY SHATTERED ALL OVER MY THREE YEAR OLD WHO WAS SITTING BESIDE THIS WINDOW. NOW IT IS 100+ DEGREES HERE AND I HAVE TO TRY TO UNSAFELY RIG THIS WINDOW SO IT DOESN'T FALL AND BREAK. CHRYSLER WILL GIVE AN ESTIMATE OF OVER $500 TO FIX THIS. THIS IS THE THIRD TIME. SOMETHING NEEDS TO BE DONE TO FIX THIS ISSUE AND NOW. *TR
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH, THE ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND SUDDENLY THE ENGINE STALLED. ALSO, THE SPEED ODOMETER DISPLAYED AN INACCURATE READING WHICH FLUCTUATED WHEN TRAVELING. THE ENGINE RESTARTED AND THE VEHICLE WAS ABLE TO RESUME NORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THERE WERE REPLACEMENTS OF THE CRUISE CONTROL SENSOR, SPEED CONTROL AND COMPUTER MODULE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON SEVEN SEPARATE OCCASIONS FOR THE IDENTICAL FAILURES. THE CONTACT HAD CONCERN OF THE SAFETY HAZARD INVOLVED. THE FAILURE CONTINUED TO OCCUR AFTER THE SERVICE REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000.
I HAVE A 2004 JEEP LIBERTY. THE PASSENGER SIDE WINDOW FELL INTO THE DOOR. TOOK IT TO A REPAIR SHOP AND WAS TOLD THE REGULATOR HAD FAILED. I HAVE READ SEVERAL INSTANCES OF THIS TYPE OF FAILURE ON THIS MODEL VEHICLE. WHY ISN'T THE NHTSA DOING ANYTHING ABOUT THIS? *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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