2002 Jeep Liberty complaints

WHILE DRIVING TURNED RIGHT AT A STOP SIGN AND HEARD A LOUD POP. CONSUMER LOST STEERING, AND CRASHED INTO A DITCH. VEHICLE CHECKED BY DEALER WHO ADVISED CONSUMER OF A BROKEN SPINDLE.*AK

EVERYDAY, THERE IS A CLUNK FROM THE FRONT DRIVER'S SIDE OF THE VEHICLE WHEN BACKING OUT OF A CAR PORT AND WHILE TURNING THE WHEEL TO STRAIGHTEN UP AT A LOW SPEED. SAME NOISE HAS ALSO BEEN HEARD WHEN GOING OVER BUMPS.*JB

AS WE WERE GOING DOWNHILL ON OUR STREET I APPLIED THE BRAKES TO COME TO A STOP AT THE END OF OUR ROAD. THE BRAKES WENT STRAIGHT TO THE FLOOR.WE ROLLED OUT ONTO HWY 61-67 WHERE WE COLLIDED WITH AN ONCOMING VAN.THANKFULLY THERE WERE NO INJURIES.WE HAVE RECIEVED NO ASSISTANCE FROM THE DEALER OR CHRYSLER.WE PURCHASED THE VEHICLE FOR THE SAFETY OF OUR YET TO BE BORN CHILD AND WERE NEARLY KILLED DUE TO FAULTY BRAKES IN A THREE MONTH OLD VEHICLE.MY WIFE IS FIVE MONTHS PREGNANT. THE AIRBAGS FAILED TO DEPLOY AS WELL. THIS IS A VERY DANGEROUS PROBLEM.*AK

AT 45MPH VEHICLE WAS INVOLVED IN A CRASH, AND FRONTAL AIRBAGS DID NOT DEPLOY. CAUSE UNKNOWN. DEALER NOTIFIED.*AK

DRIVER REARENDED A TRACTOR TRAILER THAT SUDDENLY STOPPED IN FRONT OF IT,AND NEITHER DRIVER'S SIDE NOR PASSENGER'S SIDE AIRBAG DEPLOYED. DRIVER SUFFERED A BRUISED ARMS. INSURANCE COMPANY INSPECTING VEHICLE.*AK

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

WHILE DRIVING AT 55 MPH CONSUMER T-BONED ANOTHER VEHICLE AND DRIVER'S SIDE AIR BAG DID NOT DEPLOY. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING.*AK

WHILE IN REVERSE VEHICLE ACCELERATED FORWARD, RESULTING IN A COLLISION. DEALER IS INSPECTING VEHICLE. PLEASE PROVIDE FURTHER INFORMATION. AK

WHILE COMING TO A STOP IN RAINY WEATHER VEHICLE STARTED TO SLIDE. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK TIRES (235-70-16)THERE IS ALSO A BANG IN THE TRANSMISSION WHEN COMING TO A STOP. THERE IS NO RECALL. *JG

CONSUMER STATED THE LEFT FRAME WELD WAS INADEQUATELY WELDED, DEALER HAS BEEN CONTACTED.*JB *YH

WHEN DRIVING ON WET PAVEMENT AND APPLYING BRAKES VEHICLE WILL SLIDE. CONSUMER HAD TO AVOID HITTING ANOTHER DRIVER. IT'S MOST LIKELY TO HAPPEN WHEN GOING DOWN HILL. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

CONSUMER STATES VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AT 50 MPH, HOWEVER ONLY THE PASSGENER AIR BAG DEPLOYED. THE MANUFACTURER WAS CONTACTED. *JB THERE WAS ONE INJURY IN THIS ACCIDENT. *SLC

BUG/AIR DEFLECTOR CREATES LOUD WIND WHISTLE NOISE WHEN INSTALLED TO FACTORY SPECS. MAY BE DUE TO RUBBER STOPPERS ON THE BACK OF THE DEFLECTOR.*AK

VEHICLE WOULD WANDER ACROSS THE ROAD WHEN DRIVING AT HIGHWAY SPEEDS OF 60-65 MPH, DEALER WAS NOT NOTIFIED AT THIS TIME. *AK *YD

CONSUMER STATES THAT THE SEATBELTS. PLEASE PROVIDE ADDITIONAL DETAILS. CONSUMER STATES THAT THE SEAT BELTS WERE DEFECTIVE.*JB CHRYSLER BOUGHT VEHICLE BACK. *AK *JB

VEHICLE WAS HIT ABOVE REAR PASSENGER TIRE AND ROLLED OVER, TOTAL LOSS. *AK

CONSUMER STATES THAT THE SUSPENSION ON THE VEHICLE IS NOT DESIGNED CORRECTLY AND THE CONSUMER ALMOST FLIPED THE VEHICLE. CONTACTED DEALER AND THE DEALER IS NOT WILLING TO DO ANYTHING. NLM

I HAD THE PLEASURE OF HAVING A FLAT. IN CHANGING THE FLAT I FOLLLOWED THE DIRECTIONS AND RAISE THE VEHICLE TO REMOVE THE FLAT. WHEN I ATTEMPTED TO RAISE THE VEHICLE HIGHER TO PUT ON THE SPARE, WHICH IS FULL SIZE, I COULD NOT RAISE THE LIBERTY HIGH ENOUGH. AS I LOOKED AT THE JACK AS I WAS TURNING THE HANDLE, I COULD SEE THAT THE POSITION WITHIN THE JACK STAND WAS NO MOVING HIGHER, I HAD REACHED THE MAXIMUM HEIGHT. THIS WAS A MOJOR PROBLEM. HOW TO RAISE THE VEHICLE HIGH ENOUGH TO GET THE NEW TIRE ON. THE ONLY CHOISE I HAD WAS TO FIND SOMETHING TO PUT UNDER THE JACK. I NEEDED AT LEAST 3 TO 4 INCHES TO RAISE THE JACK UP SO THE I COULD RAISE THE VEHICLE BY THE SAME AMOUNT. I WAS ABLE TO FIND A TREE BRANCH WHICH I PLACED UNDER THE JACK. THIS WAS HAPPENING ON A INTERSTATE HIGHWAY. AFTER PUTTING THE BRANCH UNDER THE JACK I WAS ABLE TO RAISE THE VEHICLE UP HIGH ENOUGH TO PUT ON THE SPARE. THE PROBLEM IS THAT THE PISTON WITHIN THE JACK WILL ONLY TO UP HIGH ENOUGH TO TAKE A FLAT TIRE OFF, BUT NOT HIGH ENOUGH TO PUT A SPARE TIRE ON. THE PISTON IS TO SHORT BY ABOUT 3 TO 4 INCHES. I FEEL THAT THERE IS A REAL SAFETY ISSUE HERE. PUTTING A TREE BRANCH UNDER THE JACK IS NOT HOW ONE CHANGES A TIRE. AS I WAS RAISING THE VEHICLE I THOUGHT IF THE WEIGHT IF THE LIBERTY CRUSHED THE BRANCH I WAS GOING TO HAVE A LOT MORE PROBLEMS. HOW I WAS NEVER GOING TO BE ABLE TO GET THE JACK IN THE RIGHT POSITION. OR EVEN WORSE WAS WHAT WOULD HAPPEN IF I HAVE MYSELF UNDER THE VEHICLE IN SOMEWAY AND THE BRANCH CAME

WHEN APPLYING BRAKES THEY LOCKED UP, CAUSING LOSS OF CONTROL. VEHICLE HIT A TREE. DEALER CONTACTED. *AK

I GOT RECALL FOR DASH BOARD UNDER STEERING COLUMN STATING IT NEEDED TO BE FIXED BECAUSE OF POSSIBLE PROBLEM OF FALLING OFF WHILE DRIVING CAUSING A MAJOR ACCIDENT.. TOOK VEHICLE IN FOR RECALL. ONE WEEK LATER WHILE DRIVING, THE DASH BOARD UNDER STEERING COLUMN FELL OFF AND LANDED ON MY FEET. I HAD TO STOP MY VEHICLE IN THE ROAD TO REMOVE DASH. RETURNED TO DEALERSHIP AND COMPLAINED. THEY PUT PIECE BACK ON. NOW, APPROXIMATELY TWO MONTHS LATER THE SAME PIECE FELL OFF AGAIN. IF THIS IS A RECALL, THE FIX IS WORSE THAN THE ORIGINAL !!!!!*AK

CONSUMER STATES WHILE SECURED IN THE DRIVER AND PASSENGER SEAT BELTS THE BUCKLES UNLOCK WITHOUT WARNING WITH THE SLIGHTEST RUFF MOVEMENT OFTHE PASSENGER. NLM

WHILE DRIVING 35 MPH AROUND A CURVE THE VEHICLE TIPPED OVER ON TWO WHEELS WITHOUT WARNING WHILE ON DRY PAVEMENT. NLM

RECALL 01V373000/ MANUFACTURER'S RECALL A07; GOT RECALL ABOUT 3 OR 4 WEEKS AGO. WHEN CALLED FOR AN APPOINTMENT DEALER INDICATED HAD NO PARTS. CALLED MANUFACTURER, AND WHICH MANUFACTURER CALLED DEALER. DEALER STATED TO MANUFACTURER HAD PARTS, BUT WHEN CONSUMER CALLED BACK DEALER DID NOT HAVE PARTS.*AK

CONSUMER READ ABOUT A RECALL OF AN AIRBAG DEFECT, CONSUMER CONTACTED DEALERSHIP BUT WAS INFORMED THAT VEHICLE WAS NOT INCLUDED IN RECALL DUE TO THE VEHICLE IDENTIFICATION NUMBER.*MJ

VEHICLE PULLS TO THE RIGHT CONSTANTLY AT ANY SPEED. DEALER HAS BEEN CONTACTED AND THERE WAS NO SOLUTION FOR THE PROBLEM. *AK *JG

UPON STARTING VEHICLE, GEAR AUTOMATICALLY WENT FROM PARK TO REVERSE, CAUSING AN ACCIDENT. VEHICLE KNOCKED DRIVER DOWN, ROLLING OVER BOTH LEGS. *AK VEHICLE EXPERIENCED A ROLLOVER. *JG

NO IMPACT TO FRONT DIFFERENTIAL NOTED. *AK

WHILE TRAVELING AT 35 MPH, ANOTHER DRIVER TRAVELING AT THE SAME SPEED CAME ACROSS IN FRONT OF CONSUMER'S LANE AND STRUCK FRONT OF CONSUMER'S VEHICLE HEAD-ON. UPON IMPACT, NONE OF AIRBAGS DEPLOYED.*AK *YD

WHEN BRAKING TO SLOWDOWN PEDAL BECOMES SPONGY. AFTER 5-8 SECONDS BRAKING ACTION STOPS. THIS DOES NOT HAPPEN WHEN BRAKING TO ATTEMPT A COMPLETE STOP. DEALER DETERMINED THAT MASTER CYLINDER NEEDED TO BE REPLACED, BUT PART WAS NOT AVAILABLE.*AK

VEHICLE WAS INVOLVED IN A FRONTAL COLLISION, SPEED WAS NOT DETERMINED, BUT BOTH AIR BAGS DID NOT DEPLOY FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

THERE WERE NO FAILURES. THE VEHICLE WAS SERVICED DUE TO RECALL NOTICE. *JG

THE CONSUMER STATES THAT THE KNEE BLOCKER (UNKNOWN-SPECIFIC BLOCKER) PLATE, IS SEPERATING FROM THE INSTRUMENT PANEL AND FALLING. *SCC

WHEEL OR AXLE ON THE FRONT RIGHT SIDE BROKE AND CAUSED THE CAR TO SWERVE AND ULTIMATELY ROLL OVER TWO OR THREE TIMES. THIS TYPE OF BREAKAGE DOES EVEN HAPPEN IN A ROLL OVER ACCIDENT. *AK

CHRYSLER HAS ISSUED A RECALL ON IMPROPER DEPLOYMENT OF AIR BAGS. THERE NO INFORMATION IN THE DEALERS COMPUTER INFORMING THEM THAY THE PARTS ARE NOT AVAILABLE AND THEY WILL NOT FORMALLY ISSUE A RECALL. DEALERSHIP SERVICE DEPARTMENT IS AWARE OF THE PROBLEM BUT HAVE NO INFO IN COMPUTERS, THEREFORE CANNOT DO REPAIRS.

THE CONSUMER RECEIVED A RECALL NOTICE (01V-311) FOR REPLACEMENT OF THE KNEE BLOCKER BACKING PLATE, BUT COULD NOT FIND CONVENIENT TIME TO SCHEDULE RECALL REPAIR. *YH

THE SUSPENSION IS SO LOW IN THE FRONT (ONLY MEASURES 5") THAT WHEN YOU DRIVE OFF ROAD THE ROCKS/SAND FILL UP THE SKID PLATE AND IF LEFT THERE COULD RUB HOLES IN THE OIL PAN/MESS UP THE BOOTS ON THE SUSPENSION AND POSSIBLY STOP THE SUSPENSION FROM FUNCTIONING. IF DRIVING ON SLUSHY/FROZEN ROADS THE VEHICLE WOULD BECME A SKI. IS THIS AN OFF-ROAD VEHICLE AS ADVERTIZED OR IS IT STRICKLY AN ASPHALT VEHICLE.*AK

THE VEHICLE EXHIBITS LOUD LOW FREQUENCY VIBRATIONS @ 53MPH. THE DRIVESHAFT HAS BEEN REPLACED AFTER BEING DECLARED OUT OF BALANCE. IT IS NOW AT THE DEALERSHIP FOR THE 5TH TIME FOR THIS REPAIR. DISCUSSIONS WITH OTHER LIBERTY OWNERS INDICATES THAT THIS IS NOT AN ISOLATED INCIDENT. A SUBSEQUENT TEST DRIVE OF ONE OTHER VEHICLE SHOWED THE SAME PROBLEM.*AK

OUR 2002 JEEP LIBERTY LIMITED WITH LESS THAN 1500 MILES CAUGHT FIRE ON THE RIGHT SIDE AND PROCEEDED TO BURN COMPLETELY. MY 5 YEAR OLD SON WAS IN THE PASSENGER SEAT. BY THE TIME WE SAW THE SMOKE AND FIRE, HE TRIED TO GET OUT BUT THE DOOR WAS TOO HOT TO OPEN. I GRABBED IM, OPENED THE DRIVERS DOOR AND RAN FOR SAFETY. WE WERE TURNING AROUND ON A GRAVEL ROAD AND HAD ENTERED SOME LITE MUD AND LITE, WET GRASS BESIDE THE GRAVEL ROAD AND WE WERE PULLING A BRAND NEW VERY LITE TRAILER WITH THREE SMALL DIRT BIKES ON IT. THE FIRE WAS SO HOT THAT THE NEW TRAILER HITCH MELTED AND WAS FUSED TO THE TRAILER NECK. MY 5 YEAR OLD SON'S BIKE WHICH WAS ON THE RIGHT SIDE OF THE TRAILER WAS BURNED AND MELTED TO THE FRAME. MY SON AND I WERE FORTUNATE TO GET OUT ALIVE.*AK

RECALL 01V31100; CONSUMER RECIEVED RECALL LETTER CONCERNING KNEE BLOCKER TRIM PANEL APPROXIMATELY FOUR MONTHS AGO, DEALER HAS BEEN CONTACTED, BUT HAD NO PARTS AVAILABLE TO CORRECT RECALL PROBLEM. *AK

HAVE EXPERIENCED HARMONIC NOISE AND VIBRATION IN THE FLOOR BOARD AND CENTER CONSOLE. THE VIBRATION AND NOISE ARE MOST APPARENT WHEN DECELERATING FROM A HIGHER SPEED DOWN THROUGH 50 TO 55 MPH. THE VIBRATION AND NOISE SOUND AS IF YOU HAVE KNOBBY ALL TERRAIN TIRES ON THE VEHICLE WHEN IN FACT YOU DO NOT. THE DEALER HAD THE VEHICLE FOR TWO DAYS AND MADE EVERY EFFORT TO IDENTIFY THE VIBRATION AND NOISE. THEY FOUND A SLIGHTLY OUT OF BALANCE WHEEL, BUT THE VIBRATION AND NOISE REMAIN. SINCE THEN, I HAVE DRIVEN TWO OTHER JEEP LIBERTY VEHICLES, BOTH OF THEM HAVING SIMILAR VIBRATION AND NOISE. PERHAPS I HAVE A DISCRIMINATING EAR BEING AN ENGINEER, BUT THAT DOES'T EXPLAIN WHY PASSENGERS ALSO FEEL THE VIBRATION AND HEAR THE NOISE. I GUESS I AM FORTUNATE TO HAVE THE 7 YEAR/ 100,000 MILE WARRANTY ON THE DRIVE TRAIN. *AK

VEHICLE WAS INVOLVED IN A DIRECT FRONTAL COLLISION AT 30MPH. UPON IMPACT AIR BAGS DID NOT DEPLOY CAUSING MINOR INJURIES TO THE DRIVER. VEHICLE HAS BEEN INSPECTED BY AN INVESTIGATOR FROM CHRYSLER. IT WAS DETERMINED THAT IMPACT WAS NOT HARD ENOUGH TO DEPLOY THE AIR BAGS. A RECALL HAS BEEN ISSUED ON THE VEHICLE MAKE AND MODEL; HOWEVER, OWNERS NOTIFICATION HAS NOT BEEN SENT. *AK *YD

ON THREE SEPARATE OCCASIONS VEHICLE FISHTAIL SEVERELY ON WET ROAD AT SLOW SPEED, RESULTING IN LOST OF CONTROL, CAUSING MODERATE DAMAGE TO THE VEHICLE.

CONSUMER WAS TRAVELING ABOUT 70MPH ON HIGHWAY AND WITHOUT PRIOR WARNING PART OF STEERING WHEEL FELL ON HIS FEET WHILE HE WAS DRIVING, AND PART OF IT WAS STUCK UNDER THE ACCELERATOR PEDAL. DEALERSHIP WAS AWARE OF PROBLEM.*AK

WHEN YOU ACTIVATE THE REAR WINDOW WASHER, THE FRONT WINDSHIELD GETS SPRAYED TOO! YOU MUST WIPE THE WINDSHIELD IMMEDIATELY SO YOU CAN SEE!!!. ALSO, THE SAME PROBLEM HAPPENS WHEN YOU USE THE WINDSHIELD WASHER; THE REAR WINDOW SPRAYER IS ACTIVATED. THIS SITUATION IS ONLY AN INCONVENIENCE AND WASTE OF WASHER FLUID. DEALER HAS ORDERED A NEW WASHER FLUID PUMP, UNDER WARRANTY.*ASK

SINCE DATE OF PURCHASE VEHICLE PULLS TO THE RIGHT WHILE DRIVING. HAVE TAKEN IT TO THE DEALER AND THEY CHECKED IT, BUT IT STILL PULLS TO THE RIGHT. *AK

BECAUSE THE SEAL ALONG THE HINGE OF THE REAR PASSENGER DOOR IS TOO SHORT RAIN SEEPS INSIDE VEHICLE, CAUSING THE DOOR TO RUST. A COMPLAINT WAS MADE TO THE DEALER AND MANUFACTURER. *AK *YH

IT ONLY HAS 3700 MILES ON IT AND HAVE ONLY DRIVEN IT 2 MONTHS AND WENT TO GET 1ST OIL CHANGE AND TOLD ME THAT THERE WAS A LEAK & TO TAKE IT BACK TO THE DEALERSHIP. AFTER TAKING IT TO THE DEALERSHIP THEY DETERMINED THAT BOTH THE FRONT AND REAR SEALS ON THE TRANSMISSION WERE BAD AND NEEDED TO BE REPLACED. IT WOULDN'T HAVE BEEN DETECTED IF I HADEN'T TAKEN IT TO GET AN OIL CHANGE. OR EVEN IF THEY WOULDN'T HAVE TOLD ME I WOULD HAVE NO WAY OF KNOWING THAT IT WAS ACTUALLY LEAKING. I JUST HAVE TO SAY THEY DON'T MAKE TRUSTWORTHY VEHICLES LIKE THEY USED TO.

WHILE INVOLVED IN A SIGNIFICANT ACCIDENT, THE AIR BAGS NEVER DEPLOYED WHEN THEY SHOULD HAVE. THE OTHER VEHICLE INVOLVED DID DEPLOY. THIS IS OBVIOUSLY A SAFETY PROBLEM. *AK

A BOLT WITH A BUILT ON WASHER DROPPED FROM DASH BETWEEN WINDSHIELD AND STEERING COLUMN. IT WAS A LARGE BOLT, AND DIDN'T KNOW WHAT IT WAS FOR. CONTACTED DEALER, AND DEALER STATED TO BRING IN VEHICLE. &*AK

WHILE VEHICLE IS TRAVELING ABOVE 25 MPH AND BRAKES ARE APPLIED, DRIVER'S POWER ADJUSTING SEAT AND FRONT PASSENGER'S POWER ADJUSTING SEAT SLIDE FORWARD INTO CONSOLE. DEALERSHIP HAS EXAMINED VEHICLE, AND MADE REPAIRS FOR THIS PROBLEM TWICE. REPAIRS HAVE FAILED TO SOLVE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK