THE DEALERSHIP WILL NOT HAVE THE PARTS OR TOOLS AVAILABLE TO PERFORM THE RECALL ON THE LOWER CONTROL ARM (03V460000) UNTIL APRIL. *NM
2002 Jeep Liberty complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
WHILE DRIVING THE TRANSMISSION FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER. *NM
RIGHT FRONT SUSPENSION CONTROL ARM LOWER BALL JOINT SEPARATED FROM THE STEERING KNUCKLE WITHOUT WARNING WHILE TURNING AROUND IN A DRIVEWAY, CAUSING DAMAGE TO THE CV JOINT, FRONT AXLE, TIRE, WINDSHIELD WIPER RESERVOIR AND FRONT RIGHT FOG LIGHT.
WHILE BACKING OUT OF THE DRIVEWAY, THE CONSUMER HEARD A LOUD BOOMING SOUND AND THE VEHICLE LURCHED TO THE LEFT. THE CONSUMER WALKED TO THE FRONT OF THE VEHICLE AND DISCOVERED THE UPPER BALL JOINT LAYING ON THE GROUND. THE WEIGHT OF THE LEFT SIDE OF THE VEHICLE WAS RESTING ON THE AFFECTED WHEEL. *AK THE CONSUMER ALSO STATED THAT THERE HAD BEEN A RECALL ISSUED FOR SIMILAR PROBLEM WITH HER JEEP AND HAS FILED COMPLAINTS TO CHRYSLER. *CB *JB
RE: NHTSA CAMPAIGN ID #03V460000 (DAIMLER CHRYSLER # C36 I PURCHASED MY JEEP LIBERTY SPORT VIN # [XXX] ON 4/24/2002 AND BUY VIRTUE OF THE PURCHASED DATE IT WAS BUILT BEFORE 10/4/2002.THE RECALL STATES LOSS OF CONTROL OF THE VEHICLE CAN OCCUR WITH MINIMAL WARNING.I FREQUENTLY TRAVEL HIGHWAYS AT HIGHWAY SPEEDS,ACCORDING TO THIS RECALL MYSELF,MY FAMILY AND ANYONE ELSE RIDING IN MY VEHICLE IS AT RISK.....WITH THAT SAID ....I HAVE CONTACTED DAIMLERCHRYSLER ON TWO (2) OCCASIONS, 11/12/2003 REF.#11814774 AND 12/8/2003 REF.# 11880586 ABOUT THIS RECALL. THEIR RESPONSE ON BOTH CALL WERE ; THE RECALL HAS NOT BEEN "PUBLISHED". YOUR SIGHT DATES THE RECALL AS 11/04/2003, THAT'S BEFORE EITHER OF MY CALLS TO THEM. I FEEL DAIMLERCHRYSLER IS NOT RESPONDING TO THEIR OBLIGATION TO ME IN A TIMELY MANOR. YOUR HELP WILL BE APPRECIATED.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
ON 11/29, MY TRANSMISSION ON MY 2002 JEEP LIBERTY WAS NOT SHIFTING AFTER SECOND GEAR. TOOK THE CAR TO THE DEALERSHIP AND WAS TOLD THAT THERE WAS A "BAD PART" ON THE TRANMISSION, THAT THE PISTON RETAINER INSIDE OF THE VALVE BODY WAS BROKEN AND IT NEEDED TO BE REPLACED. THE CAR WAS PURCHASED NEW IN 2001 AND MILEAGE WAS PAST THE 36,000 BUMPER TO BUMPER WARRANTY; HOWEVER, ANY JEEP VEHICLE PURCHASED AFTER 11/1/01 HAS THE 7 YEAR, 70,000 MILE POWERTRAIN WARRANTY. THE PART IS BAD AND OTHERS MIGHT BE EXPERIENCING THE SAME THING. I ENDED UP PAYING HALF WHEN I SHOULD NOT HAVE HAD TO PAY ANYTHING. VERY DISAPPOINTED IN A VEHICLE THAT INITIALLY I LOVED!*AK
WHILE DRIVING AT 45 MPH RIGHT PASSENGER WHEEL FELL OFF. CONSUMER WAS ABLE TO PULL OVER TO THE SHOULDER. THE DRIVER SUFFERED NECK INJURIES, AND WAS TRANSPORTED BY AMBULANCE TO THE HOSPITAL. THE VEHICLE WAS TOWED TO THE DEALER. MECHANIC NOTICED THAT UPPER BALL JOINT WAS CORRODED AND NEEDED TO BE REPLACED. *AK CONSUMER WAS UPSET THAT CHRYSLER WOULD ONLY WAIVE THE COST OF THE PARTS SINCE THE VEHICLE WAS OUT OF WARRANTY. HIS WIFE BELIEVED THAT SINCE THE INCIDENT OCCURRED AS A RESULT OF A DEFECTIVE UPPER BALL JOINT, THEN CHRYSLER SHOULD ASSUME FULL RESPONSIBILITY. THE GENERAL MANAGER STATED THEY SHOULD BE GLAD THAT'S THE ONLY PROBLEM THEY HAD SO FAR. *PH
THE ANTI-GLARE COATING ON THE DASHBOARD IS PEELING OFF AND DRAMATICALLY INCREASING THE GLARE TO THE DRIVER. *LA
WHILE DRIVING AT 35 MPH, THE CONSUMER LOST POWER STEERING. THE VEHICLE ROLLED OVER THREE TIMES. THE JEEP WAS TAKEN TO THE DEALERSHIP BUT THE PROBLEM HAD NOT BEEN RESOLVED. THE CONSUMER SUFFERED INJURIES AND WAS HOSPITALIZED. *AK S. KVARAITIS WAS THE DRIVER. *SCC *JB
WHILE DRIVING AT 45 MPH, THE VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. DURING THE AIR BAG DEPLOYMENT, THE DRIVER'S SHIRT CAUGHT ON FIRE. THE CONSUMER REPORTED TO BE A NON SMOKER. *AK *SCC *JB
REAR END DIFFERENTIAL/SUSPENSION AND OR BRAKES/WHEELS MAKES GRINDING NOISE WHEN FRONT WHEELS ARE TURNED, PUTING REAR WHEELS IN A SITUATION OF DIFFERENT TIRE ROTATION AT LOW SPEEDS, SOUNDING LIKE REAR BRAKES ARE DRAGGING. DEALER HAS ALREADY REPLACED REAR BRAKES AND TURNED DOWN DRUMS. NOISE STILL EXIST. DEALER STATED IN WRITING THAT THEY WERE AWAITING A SERVICE BULLETIN TO CORRECT DEFECT.*AK
THE CENTER CAP OF JEEP LIBERTY ALLOY WHEELS ALLOWS WATER TO ENTER THE SPACE BETWEEN THE WHEEL AND HUB. THE WHEEL DOES NOT ALLOW THE WATER TO ESCAPE. THIS RESULTS IN CORROSION OF THE AXLES, AXLE RETAINING NUTS, WHEELS MOUNTING STUDS AND LUG NUTS. *LA
DRIVERS SEAT BELT LATCH BROKEN. THE CAR IS LESS THAN TWO YEARS OLD AND CHRYSLER/JEEP WILL NOT REPAIR IT. I FEEL THAT THIS IS A MAJOR SAFETY PROBLEM. WE MUST PAY TO HAVE THIS LATCH REPLACED. WOULD YOU LIKE ME TO SEND THE BROKEN LATCH ASSEMBLY TO YOU? IF SO,WHERE DO I SEND IT? A PLASTIC PIECE BROKE OFF INSIDE THE BUCKLE. THE BUCKLE WILL NOT LATCH. *LA
THE LEFT BALL JOINT ON MY 2002 JEEP LIBERTY FAILED WHILE I WAS TRAVELING IN CANADA. REPAIRS WERE DELAYED BECAUSE, ACCORDING TO THE DEALER, CHRYSLER-DAIMLER "ENGINEERING" CANCELED THE ORDER FOR REPLACEMENT PARTS BECAUSE THERE HAD BEEN A RASH OF BALL JOINT FAILURES ON THE JEEP LIBERTY (AND ENGINEERING WANTED TO DETERMINE THE UNDERLYING CAUSE BEFORE CONTINUING TO USE EXISTING PARTS). CONCERNED THAT WE MAY EXPERIENCE ADDITIONAL BALL JOINT FAILURES, I WROTE DAIMLER-CHRYSLER TO INQUIRE REGARDING MY EXPERIENCES AND THE FREQUENCY OF BALL JOINT FAILURES ON THE JEEP LIBERTY. DAIMLER-CHRYSLER HAS REFUSED TO PROVIDE THE REQUESTED INFORMATION, CLAIMING THAT THE DATA IS EITHER UNAVAILABLE OR CONSIDERED PROPRIETARY. THEY SUGGESTED I GO TO MY LOCAL LIBRARY! I WOULD LIKE TO KNOW IF THERE HAVE BEEN OTHER SIMILAR PROBLEMS WITH THE JEEP LIBERTY. *LA
WHILE DRIVING, THE DRIVER HEARD A LOUD KING NOISE COMING FROM THE REAR OF THE VEHICLE. TOOK VEHICLE TO DEALERSHIP AND THE MECHANIC INDICATED THE PROBLEM WAS THE REAR AXLE WHICH NEEDED TO BE REPAIRED OR REPLACED DEPENDING ON THE DAMAGE THAT HAD BEEN DONE.*AK *JB *NM
WHILE DRIVING AT 35 MPH VEHICLE STALLED, CAUSING THE CONSUMER TO PULL OFF THE ROAD. CONSUMER HAD VEHICLE TOWED TO A DEALERSHIP. MECHANIC TOLD THE CONSUMER THAT TRANSMISSION FAILED. *AK
FUEL VAPOR HOSES SPLIT IN TWO ON MY 2002 JEEP LIBERTY. DEALER REPLACED THE HOSES "DOING ME A FAVOR BY PUTTING IT UNDER WARRANTY." *LA
2002 JEEP LIBERTY : MY WIFE BACKED LIBERTY OUT OF DRIVEWAY & AS SHE WAS TURNING STEERING WHEEL DRIVER SIDE FRONT WHEEL COLLAPSED CAUSING EXTENSIVE DAMAGE TO LIBERTY . LIBERTY HAS BEEN AT DEALER WAITING TO BE INSPECTED BY CHRYSLER/JEEP. *AK
I HAVE A 2002 JEEP LIBERTY AND ON OCT. 7, 2003, I HAD AN INCIDENT IN WHICH MY STEERING WHEEL AND TIRES LOCKED UP DURING A LEFT TURN CAUSING ME TO TURN IN A FULL 360 FACING THE CAR THAT WAS BEHIND ME. THIS WAS ON A TUESDAY. ON FRIDAY, OCT. 10, 2003, I WAS MAKING A RIGHT TURN INTO A GAS STATION AND MY CAR SKIDDED CAUSING ME TO LOSE BRIEF CONTROL OF MY CAR AGAIN. I WAS ABLE TO STRAIGHTEN UP THE CAR AND AVOID ANOTHER 360 AND POSSIBLE COLLISION WITH GAS PUMPS. LUCKILY, NO ONE WAS HURT AND THERE WAS NOT ANY PROPERTY DAMAGE IN EITHER SITUATION. AT THIS POINT, I CONTACTED THE DEALERSHIP ([XXX]) WHO TOLD ME IT WAS MY TIRES. I WENT TO GOODYEAR AND THEY SAID MY TIRES WERE FINE AND I SHOULD GO TO THE DEALERSHIP. I CALLED THE DEALERSHIP BACK AND THEY TOLD ME TO BRING IT IN AND THEY WOULD CHECK IT OVER BUT THEY HAD NOT HEARD OF THIS PROBLEM BEFORE. THEY WERE UNABLE TO FIND ANYTHING WRONG WITH MY CAR AND I REALLY DIDN'T FEEL LIKE I RECEIVED GOOD CUSTOMER SERVICE. MY REASON FOR SUBMITTING THIS NOW IS BECAUSE I HAVE SEEN ARTICLES AND MY MOTHER HEARD IT ON THE NEWS THAT THERE HAS BEEN A RECENT RECALL ON 2002 JEEP LIBERTIES THAT MIGHT EXPLAIN WHAT HAPPENED. I CONTACTED THE DEALERSHIP TONIGHT AND ASKED THEM ABOUT A RECALL AND THEY DENIED THAT THERE IS ONE. I AM ALSO UNABLE TO FIND IT ON YOUR SIGHT ALTHOUGH THE ARTICLE I READ STATED IT AS BEING RELEASED BY YOU. I HAVE BEEN LUCKY THAT IT HAS NOT HAPPENED AGAIN BUT I DO NOT FEEL AS SAFE IN MY CAR AS I DID BEFORE THE INCIDENTS. PLEASE CONTACT ME AND
FRONT BRAKES MAKING A SCRAPING NOISE, ROTORS VERY HOT, FRONT PADS SQUEAKING CONSTANTLY WITH OUT FOOT ON BRAKE PEDAL, STICKING FRONT CALIPERS HANGING UP, ROTORS HAD HOT SPOTS VISIBLE, GRINDING NOISE FROM REAR, BROKEN SPRING FROM REAR SHOE AT 11,068 MILES. I HAVE GRAVE CONCERNS REGARDING MY SAFETY IN THIS VEHICLE. CONTINUE TO HAVE PROBLEMS WITH BRAKES. REAR BRAKE DRUMS REPLACED AT 11,927 MILES. PROBLEM WITH BRAKES STARTED AROUND 6,000 MILES. *LA
RADIO/CD PLAYER QUIT WORKING AND THE DISPLAY BLINKS ON AND OFF WITH RADIO TURNED ON OR OFF AND NOTICED A CLICKING SOUND FROM WITHIN THE DASH. ALSO FROM TIME TO TIME THE DOME LIGHT WOULD COME ON WITHOUT INTERVENTION. *LA
THE AIR CONDITION (A/C) HOSE BROKE AND SQUIRTED OIL ON THE SERPENTINE BELT, CAUSING IT TO DETERIORATE AND BREAK. THE HOSE APPEARED TO BE CUT, WHICH LEADS ME TO BELIEVE THAT A STRAND OF THE BELT HAD BROKEN AND, BY CONSTANTLY WHIPPING THE HOSE, WHICH IS MUCH TOO CLOSE TO THE BELT, EVENTUALLY WORE THROUGH THE HOSE. I LOST BOTH POWER STEERING AND POWER BRAKES IN THE MIDDLE OF THE FREEWAY AT 60MPH. *LA
AS WITH MANY OTHERS ON THIS SITE, I HAVE BEEN HAVING DRIVE LINE VIBRATIONS AT AROUND 45-55 MPH; ALSO, PULLING TO THE RIGHT (AFTER 3 ALIGNMENTS!) WHICH CAUSE TIRES TO WEAR PREMATURELY. JEEP REALLY SHOULD FIX THIS STUFF FOR ALL OF US! *LA
WHILE DRIVING ELECTRICAL SYSTEM STOPPED FUNCTIONING ,CAUSING THE VEHICLE TO LOSE BRAKE POWER/POWER STEERING/LIGHTS, AND ENGINE STALLING. DEALER HAS NOT DETERMINED THE CAUSE OF PROBLEM. *AK
WHILE DRIVING AT 55 MPH CONSUMER WAS INVOLVED IN A FRONTAL COLLISION. UPON IMPACT, NEITHER OF THE AIR BAGS DEPLOYED. DEALER AND MANUFACTURER WERE NOTIFIED. *AK
VEHICLE ROLLED OVER WHEN BLACK ICE WAS HIT, DESIGN OF VEHICLE BEING REASON FOR ROLLOVER. *MR THE VEHICLE WAS ON CRUISE CONTROL, WHEN THE VEHICLE A PATCH OF BLACK ICE AND CAUSED THE CONSUMER TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE THEN WENT INTO A DITCH (SIDEWAYS & BACKWARDS), THEN HAD COME TO REST ON IT'S WHEELS. THE CONSUMER FELT THIS OCCURRED DUE TO THE VEHICLE BEING BUILT TOO HIGH AND WAS HARD TO CONTROL IN EXTREME WEATHER CONDITIONS. REFER TO 10884096. *SCC *JB
MY WIFE WAS TURNING AROUND IN THE DRIVEWAY AND THE FRONT DRIVER SIDE LOWER BALL JOINT FELL OUT TO THE GROUND AND THE WHEEL WELL WAS RESTING ON TOP OF THE TIRE. *JB
THIS VEHICLE HAS A RECURRING BRAKING CONDITION. THE FRONT BRAKES LOCK-UP WHEN NORMAL TO MODERATE BRAKE PRESSURE IS APPLIED WHILE DRIVING ON WET PAVEMENT. THE RESULT IS THAT IT SENDS THE VEHICLE INTO A SLIDE. THE LOCK-UP IS MORE LIKELY TO HAPPEN ON ASPHALT THAN CONCRETE, AND HAS NOT BEEN NOTED, YET, ON DRY SURFACES. THE VEHICLE'S BRAKE SYSTEM HAS BEEN TESTED BY THE SELLING DEALERSHIP AND REPORTED TO BE WORKING CORRECTLY AND SAFE. AFTER THIS LATEST INCIDENT, I TOOK THE JEEP TO AN EMPTY PARKING LOT WHERE I WOULD NOT HIT ANYTHING. I CHECKED IT AT SEVERAL DIFFERENT SPEEDS, AND AT JUST 15 MPH AND WITH NORMAL TO MODERATE BRAKE PRESSURES, THE BRAKES WOULD LOCKUP; RENDERING NO CONTROL UNTIL THE BRAKE WAS RELEASED. WHEN I RELEASED THE BRAKE, THE JEEP WOULD IMMEDIATELY CONTINUE IN THE DIRECTION THE WHEELS WERE POINTED. I AM 60, DRIVEN ALL TYPES OF VEHICLES AND IN MANY DIFFERENT LOCATION OVER THE WORLD, AND TO DATE, HAVE NEVER SEEN A VEHICLE RESPOND THIS WAY. THERE IS DEFINITELY SOMETHING WRONG AND I FEEL THAT AN EXAMINATION, MORE IN DEPTH THAN THE DEALERSHIP CAN PERFORM, IS NEEDED TO ISOLATE THE CAUSE. I AM FEARFUL FOR MY WIFE AND GRANDCHILDREN SAFETY, AND BESIDES REPORTING THE CONDITION, WOULD LIKE TO KNOW IF NHTSA HAS A FACILITY IN THIS AREA THAT COULD CONDUCT ADDITIONAL TESTING OF THIS NATURE. AND IF SO, WHAT WOULD BE THE COST? *PH
CONSUMER NOTICED WHILE TRAVELING ON WET PAVEMENT AND DEPRESSING BRAKES THERE WAS EXTENDED STOPPING DISTANCE.*AK
2002 JEEP LIBERTY DEFECTIVE FRONT BRAKES, HEAVY PULSATION COMING FROM BRAKE PEDAL LOSS OF CONTROL OF THER CAR. DEALER REPAIRS WITH KNOWN DEFECTIVE FACTORY PARTS.*AK
WHILE TRAVELING AT 30 MPH VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AND AIR BAGS DID NOT DEPLOY.*MR *TS
I HAVE HAD MY JEEP AT THE DEALERS 3 TIMES REGARDING AN INSANELY LOUD "FEEDBACK" THAT COMES FROM MY STEREO AND SPEAKERS WITH NO WARNING. THE RADIO HAS BEEN REPLACED TWICE AND IT STILL HAPPENS. THE DEALERSHIP SEEMS DUMBFOUNDED. IT WILL HAPPEN WITH NO WARNING AND IS INCREDIBLY STARTLING. IT ABOUT CAUSED ME TO WRECK THE FIRST TIME IT HAPPENED. IT IS SPARATIC BUT ONCE IT HAPPENS IT WILL CONTINUE TO HAPPEN FFOR AN UNDETERMINED AMOUNT OF TIME AFTER THAT. ONCE THE RADIO IS TURNED OFF, YOU MAY THEN COME BACK AN HOUR LATER AN IT MAY BE FINE FOR A FEW DAYS, BUT THEN ALL OF A SUDDEN IT HAPPENS AGAIN. MAY BE A GROUND ELECTRICAL PROBLEM BUT DEALERSHIP CAN'T FIND IT! STILL HAPPENING...SOMEONE HELP!!!!! ALSO CORROSION ON MY WHEELS. ONLY HAS 20K MILES. NOT GOOD...OTHER THAN THESE PROBLEMS...I TRULY ENJOY THE VEHICLE.*AK
WE WERE TRAVELING AT 30 MPH AND VEHICLE THAT HIT US WAS GOING 35-40. IT RAN A RED LIGHT AND WE T-BONED THE OTHE RVEHICLE, SMASHING THE FRONT OF MY 2002 JEEP LIBERTY. NO AIRBAGS DEPLOYED. WE WERE BOTH TAKEN TO THE HOSPITAL ,AND SUFFERED SUBSTANTIAL INJURIES, INCLUDING HAIRLINE FRACTURES TO THE COLLARBONE AND RIB/BONE CHIP AND HEMATOMA TO THE SHIN/ NECK AND BACK PAIN/BUMPS AND BRUISES. I JUST SENT CHRYSLER A LETTER WITH PICTURES OF THE CAR AND POLICE REPORT, ASKING THEM TO COMPENSATE US FOR THEIR FAULTY EQUIPMENT. *AK
CLEAR COAT PEELING FROM CENTER OF WHEELS. *AK
WHEN THE BRAKES WERE APPLIED, ABS LIGHT ILLUMINATED ON THE DASHBOARD. *AK *JB
THE VEHICLE EXPERIENCED PROBLEMS WITH THE PASSENGER WINDOW, THERE WERE NOISES COMING FROM THE DASH AND DOOR AREA. ALSO THE STARTER FAILED, AND THE VEHICLE WAS GETTING POOR GAS MILEAGE. *AK *JB
WHEN THE CONSUMER PLACED THE KEY IN THE IGNITION, THE VEHICLE FAILED TO TURN OVER, IT WAS DISCOVERED THE STARTED HAD FAILED. *AK THE BRAKES MADE A NOISE WHEN THEY WERE APPLIED. THE DASH MADE A RATTLE NOISE WHEN THE WEATHER WAS COLD. *JB
THERE IS A HUMMING NOISE IN THE 2 FRONT TIRES AND THEY ARE UNEVEN. THE DEALERSHIP INDICATED THAT THIS IS CAUSED BY 'FEATHER WEAR'. DEALERSHIP HAS REPLACED THE SHOCKS, TIRES ,AND ALIGNED THE VEHICLE, BUT THE PROBLEM STILL EXISTS. UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM *AK
WHILE TRAVELING 45 MPH AND AS A RESULT OF A FRONTAL IMPACT AIR BAGS DID NOT DEPLOY AT ANY TIME. *AK
WHILE TRAVELING 45 MPH AND AS A RESULT OF A FRONTAL IMPACT FRONT SEAT BELTS DID NOT LOCK IN PLACE, CAUSING CONSUMER TO HIT STEERING WHEEL WITH CHEST.*AK
WHILE TRAVELING ON THE HIGHWAY AND TURNING VEHICLE STEERING WHEEL HAS A SQUEAKING NOISE COMING FROM UNDERNEATH. *AK *TS
THE POWER WINDOWS SQUEAKED WHEN THE CONSUMER ROLLED THEM UP OR DOWN. *AK ALSO THE AIR CONDITION WAS NOT WORKING PROPERLY. *JB
WHILE DRIVING VEHICLE AT 35MPH THE VEHICLE REAR ENED ANOTHER VEHICLE. BOTH FRONT AIR BAGS DID NOT DEPLOY. *AK
I HAD BEEN DRIVING FOR LESS THAN 5 MINUTES AFTER LEAVING AN APPOINTMENT. I WAS STOPPED IN A LEFT TURN POCKET ON TORRANCE BLVD @ HAWTHORNE BLVD WHEN I SAW THE OIL PRESSURE LIGHT, HEAR A CHIRP AND THE ENGINE STALLED. I WAS ABLE TO RESTART THE ENGINE AND DRIVE TO THE UNOCAL STATION, GET GASOLINE AND I CALLED THE LONG BEACH CHRYSLER JEEP, THE DEALERSHIP WHERE THE SOLENOID PACK WAS REPLACED THE WEEK BEFORE. I WAS TOLD TO GET MY VEHICLE TO THE CLOSEST DEALERSHIP. I DELIVERED THE VEHICLE TO SOUTH BAY CHRYSLER & JEEP ABOUT 4:00 P.M. ON 8/8/03. THEY TEST DROVE THE VEHICLE, PERFORMED SOME DIAGNOSTIC TESTS, HOWEVER, COULD NOT EXPLAIN THE PROPBLEM AND RETURNED MY VEHICLE TO ME. WENT TO THE WEEK BEFORE BECAUSE THEY REPLACED A SOLENOID PACK TATION AT THE CORNER OF HAWTHORNE BLVD @ TORRANCE BLVD,*AK
SPEED SENSOR WIRE AT REAR DIFFERENTIAL WAS CHAFED DUE TO CLOSE PROXIMITY TO BRAKE LINE TO LEFT REAR WHEEL. THE BRAEK LINE CONTACTS AT THE BASE OF THE CONENCTOR WHERE NOT PLASTIC ARMOR PROTECTS THE WIRE. *AK CONDUCTORS ARE EXPOSED AND GROUND ON THE THE BRAKE LINE, CAUSING SPEEDOMETER TO GIVE ERRATIC OR NO READINGS. MOST EVIDENT WITH PASSENGERS OR A LOAD IN THE REAR, CAOUSING THE WIRE TO CONTACT THE BRAKE LINE. ERRACTICE SPEED DATA ALSO EFFECTS AUTOMATIC TRANSMISSION SHIFTING, CAUSING SHARP AND ABBRUPT SHIFTS TO LOWER GEARS AT SPEED.
INTERMITTENTLY AN ONGOING PROBLEM WHEN APPLYING BRAKES. PEDAL WOULD GO TO THE FLOOR, CAUSES PULSATION AND EXTENDED STOPPING DISTANCE. DEALER NOTIFIED. *AK
CONSUMER STATES THAT VEHICLE WAS IN A HEAD ON COLLISION AND BOTH FRONT AIR BAGS DID NOT DEPLOY.*AK
UPPER AND LOWER BALL JOINTS FAILED WITH LESS THEN 25000 MILES ON 2002 JEEP LIBERTY. [XXX]. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
WHILE DRIVING AT ANY SPEED AND WITH NO WARNING, THE TRANSMISSION LOCKED UP, AND THE VEHICLE BECAME HARD TO CONTROL. THE CONSUMER WAS FORCED TO PULL OVER. THE DEALER WAS NOTIFIED. *AK THE MANUAL TRANSMISSION LOCKED UP IN THE 2ND OR 3RD GEAR AND BECAME DIFFICULT TO DISENGAGE. ONCE YOU GET IT GOING AGAIN, AFTER 5-10 SECONDS LATER FOR THE NEXT 3-4 SHIFTS, THE SECOND GEAR WAS TOUGH TO GET OUT OF. THE CONSUMER WAS ALMOST REAR ENDED TWICE. *SCC *AK *JB
CONSUMER ALLEGES THAT THERE IS A LOUD NOISE IS COMING FROM UNDER THE VEHICLE DURING OPERATION (HIGHWAY SPEEDS). THE LOCAL DEALERSHIP EXAMINED THE VEHICLE AND DIAGNOSED THAT THE STRUT MOUNT HOUSING BROKE. CAUSE UNKNOWN. *AK PLEASE PROVIDE ANY ADDITIONAL INFORMATION (COPY OF INVOICE FROM DEALERSHIP, ETC.). *MJJ
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2002 Jeep Liberty → · Every Liberty year → · How the figures are calculated →