HEADLIGHTS OF 2002 JEEP LIBERTY SPORT HAVE BEEN BLINKING ON AND OFF AT RANDOM INTERVALS WHILE IN USE FOR APPROXIMATELY 3 WEEKS. A SOUND INSIDE SIMILAR TO THE SOUND HEARD WHEN DRIVER TURNS THE HEADLIGHTS ON OCCURS EACH TIME THE HEADLIGHTS BLINK. WHILE IN OPERATION, HEADLIGHTS WILL BLINK ON AND OFF 4 OR MORE TIMES DURING A 6 MILE DRIVE. WAS TOLD BY JEEP DEALERSHIP THAT THERE WAS NO RECALL AND THEY WERE UNABLE TO FIND THE ISSUE DURING A DIAGNOSTIC. *TR
2002 Jeep Liberty complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
I BOUGHT A 2002 JEEP LIBERTY SPORT IN AUGUST 2001. I STILL OWN IT AND OVER THE YEARS THERE HAS BEEN A CONSISTENTLY RECURRING PROBLEM WITH THE OPERATORS ON THE DOOR WINDOWS BREAKING OR FAILING CAUSING THE WINDOW GLASS TO FALL INSIDE THE DOOR. THIS HAS OCCURRED ON MY VEHICLE AT LEAST ONCE A YEAR (TO DIFFERENT WINDOWS) AND EACH TIME THE REPAIR IS TO REPLACE THE WINDOW OPERATOR AT A COST OF ALMOST $300 FOR THE PART AND EQUAL AMOUNT FOR LABOR, ETC. THE FAILURE IS APPARENTLY A PLASTIC CLIP THAT BREAKS OR LOSES ITS GRIP ON THE GLASS BUT THE DEALERS SAY THEY MUST REPLACE THE WHOLE OPERATOR. I NOTE FROM THE INTERNET THAT MANY OTHER JEEP LIBERTY OWNERS REPORT THE SAME DEFECT. WHY CAN'T CHRYSLER/JEEP COME UP WITH A PERMANENT FIX FOR THIS PROBLEM. IT IS A CHRONIC DEFECT AND A POTENTIAL SAFETY HAZARD IF THERE ARE CHILDREN IN THE VEHICLE. *TR
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE SITTING AT A RED LIGHT WITH VEHICLES IN FRONT OF HER THE VEHICLE BEGAN ACCELERATING FORWARD AND THE BACK WHEELS WERE SPINNING WITH SMOKE COMING FROM THE REAR END. THE CONTACT PUT BOTH FEET ON THE BRAKE PEDAL AND THE ACCELERATION STOPPED. SHE DROVE THE VEHICLE HOME AND CALLED CHRYSLER. THEY STATED THAT SINCE THERE WERE NO RECALLS THERE WAS NOTHING THEY COULD DO. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 62,000.
LUG NUTS SPLIT IN HALF WHEN REMOVED . IF TIRE GOES FLAT WILL NOT BE ABLE TO CHANGE TIRE & DRIVE TO SAFETY. 2002 JEEPO LIBERTY. *TR
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE REAR WINDOW REGULATORS FAILED AND WERE REPLACED TWICE. THE WINDOWS WOULD FALL INTO THE DOOR PANEL UPON THE FAILURE. THE CONTACT WAS UNABLE TO REMOVE THE GLASS WINDOWS FROM THE DOOR PANEL AND THE VEHICLE WAS TAKEN FOR REPAIRS. THE CURRENT AND FAILURE MILEAGE WAS 111,000.
BOTH REAR POWER WINDOWS ON MY 2002 JEEP LIBERTY HAVE FAILED TO OPERATE. THEY JUST FALL DOWN INTO THE DOOR AND I HAVE TO PROP THEM UP WITH DIFFERENT DEVICES. SO FAR WINDOWS HAVE FAILED 2 TIMES ON ONE SIDE AND 1 SIDE ON THE OTHER. THE SAFETY ISSUE TO ME IS SOMEONE GETTING INTO MY CAR WHEN THE WINDOW FALLS INTO THE INSIDE OF THE DOOR. *TR
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE HEADLIGHTS WOULD INTERMITTENTLY FLUCTUATE ON AND OFF WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A MECHANIC SHOP WHERE THEY RAN A DIAGNOSTIC TEST BUT COULD NOT DETERMINE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 80,000.
I AM EXPERIENCING A RATTLING SOUND WHEN DRIVING UPHILL OR DOWNHILL THROUGH DRIVEWAY, TRAVELING 5-20 MILES AN HOUR. I TOOK MY JEEP 2002 LIBERTY 2WD TO GET SERVICED AND RECEIVED RECOMMENDED REPAIRS: PROSTEER CONTROL ARM WITH BALL JOINT UPPER CENTER, REMOVE AND INSTALL PROPELLER SHAFT TO REPLACE UNIVERSAL JOINTS ON BOTH ENDS, REAR WHEEL BEARINGS, TAIL PIPE IS WELDED TO MUFFLER, MUFFLER DOES NOT MEET DESIGN SPECIFICATIONS AND SHOULD BE REPLACED DUE TO EXHAUST LEAK AS WELL, REMOVE RACK AND PINION, COMPLETE RACK AS DOES NOT MEET DESIGN SPECIFICATIONS AND IS LEAKING. I WAS DRIVING ABOUT 25 MPH AND MY REAR RIGHT SIDE TIRE WAS SMOKING PROFUSELY. I PULLED OVER AND NOTICED THE GRAY SMOKE FROM MY TIRE. I TOOK THE CAR TO CHECK THE REAR BREAKS. THEY WERE FINE BUT WAS TOLD THAT I HAD A LEAK FROM THE EXHAUST PIPE WHICH DRIPPED ON TO THAT AREA. THE CAR HAS 75,806 MILES. I WAS TOLD THAT I COULD LOOSE CONTROL OF VEHICLE AND ENTIRE AREA CAN COLLAPSE DURING TRAFFIC DUE TO THESE ISSUES. ASIDE FROM THESE ISSUES, I AM EXPERIENCING A WHISTLING SOUND, PROBLEMS WITH REAR DRIVERS SIDE PASSENGER POWER WINDOW REGULATOR WHICH PRODUCES GRIND-LIKE SOUND. THE WINDOW CAME OFF AND I WAS TOLD THAT I NEEDED A NEW REGULATOR FOR THE WINDOW. I'M ALSO EXPERIENCING A RED STAIN IN ENGINE OIL DRIPPAGE ON GROUND. FINALLY, STRANGE ODOR FROM CAR -ODOR CONTINUES TO BE PRESENT WHETHER I WASH THE CARPETS AND SEATS (SMELLS LIKE MOLD/MILDEW OR SKUNK). *TR
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED HE WAS INFORMED OF NHTSA INVESTIGATION ITEM NUMBER: PE10-031 (FUEL SYSTEM, GASOLINE: DELIVERY: HOSES, LINES/PIPING, AND FITTINGS) WHICH STATED THAT THE PLACEMENT OF THE FUEL TANK AND LACK OF ADEQUATE SHIELDING MADE THE FUEL TANK VULNERABLE TO RUPTURE OR LEAKAGE IF STRUCK FROM THE REAR. THE CONTACT STATED THAT THE PLACEMENT OF HIS FUEL TANK WAS ALSO INADEQUATE AND HE WAS CONCERNED OF A POTENTIAL FIRE ERUPTING IN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILEAGE WAS 103,000. UPDATING 12/7/10 *CN
I HAVE A 2002 JEEP LIBERTY AND I HAVE TO REPLACE A WINDOW REGULATOR FOR THE 5TH TIME. EVERY IN EVERY INSTANCE IT HAS BEEN THE REAR WINDOWS. IN ONE INSTANCE I WAS DRIVING DOWN THE HIGHWAY AND THE WINDOW CAME DOWN. I HAVE TWO CHILDREN IN CAR SEATS AND THE LAST THING I NEED IS FOR THEM TO THROW SOMETHING OUT OR FOR SOMETHING TO HAPPEN TO THEM B/C THE REGULATOR FAILED WHILE I'M DRIVING DOWN THE HWY. OTHER TIMES IT WAS PARKED IN THE DRIVEWAY AND WHEN I LOOKED OUT OF MY HOUSE THE REAR WINDOW WAS DOWN AGAIN. THE REGULATORS WERE JUST REPLACED ON 6-06-10 AND NOW IT IS 08-26-10. THE NEW REGULATOR DIDN'T LAST VERY LONG, HUH. AFTER ALL OF THE PROBLEMS THAT I 'VE HAD WITH THIS JEEP I WILL NEVER BUY ANOTHER ONE!! I HAVE NOTICED ON DIFFERENT ONLINE FORUMS THAT THIS SEEMS TO BE A VERY COMMON PROBLEM FOR THOUSANDS OF JEEP OWNERS. FOR SOME REASON NOBODY SEEMS TO BE ADDRESSING THIS SITUATION. WE SPEND LOTS OF MONEY ON VEHICLES AND FOR THEIR UPKEEP! THE LEAST JEEP CAN DO IS FIX THE PROBLEM OR THEY MAY HAVE A BIGGER PROBLEM AHEAD WHEN EVERYONE DECIDES TO STOP PURCHASING JEEPS. SINCE I HAVE ALREADY DECIDED TO DO THAT GUESS THAT'S ONE CONSUMER DOWN THE DRAIN FOR JEEP! OH, THE OTHER THING....I LIVE IN TX AND IT WAS 107 DEGREES THE OTHER DAY....WOULD YOU WANT TO HAVE A PROBLEM WITH YOUR WINDOW IN THIS HEAT....RENDERS THE AC VIRTUALLY USELESS! I DON'T NEED OR WANT MY CHILDREN SITTING IN A HOT VEHICLE AND RISK POTENTIAL HEAT ASSOCIATED PROBLEMS B/C OF A CRAPPY PRODUCT! IF IT OCCURS AT HOME THEN I DUCT
JEEP LIBERTY 2002, IGNITION PROBLEMS. KEY GOES INTO IGNITION BUT WILL NOT MOVE BACKWARDS OR FORWARD, STEERING IS LOCKED AS WELL. OCCURS A COUPLE TIMES A YEAR SO FAR, USUALLY BY FIDDLING WITH IT AFTER 15 MINUTES I CAN GET IT STARTED UP. NOT THIS TIME, THE KEY WON'T BUDGE EITHER WAY AND MY CAR WON'T START. *TR
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT WAS DRIVING 50 MPH WHEN THE VEHICLE EXHIBITED AN UNUSUAL CLICKING NOISE. THE DASHBOARD LIGHTS AND HEADLIGHTS WOULD SHUT OFF AND RE-ILLUMINATE SPORADICALLY. THE CONTACT HAD TO UTILIZE THE HIGH BEAMS IN ORDER TO SEE THE ROAD AHEAD. TWO YEARS LATER, THE EXACT SAME FAILURE OCCURRED WITH THE HIGH BEAM LIGHTS. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC AT LEAST THREE TIMES FOR THE FAILURE YET THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE ALTERNATOR WAS REPLACED BY AN INDEPENDENT MECHANIC. THE CONTACT STATED THAT THE CLICKING NOISE PERSISTED FOLLOWING REPAIRS. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 63,000 AND THE CURRENT MILEAGE WAS 64,000.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 10 MPH OVER A POTHOLE, THE DRIVER SIDE REAR WINDOW FELL INTO THE DOOR PANEL. THE CONTACT WAS UNABLE TO OPEN THE REAR DRIVER SIDE DOOR FROM BOTH THE INTERIOR AND EXTERIOR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE WINDOW REGULATOR MOTOR WAS REPLACED. THE FAILURE RECURRED NUMEROUS TIMES AFFECTED ALL EXCEPT THE FRONT DRIVER SIDE WINDOW. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AS WELL AS INDEPENDENT MECHANIC WHERE THE WINDOW REGULATOR MOTOR WAS REPLACED. THE DOORS OF THE FAILED WINDOW MOTORS WOULD NOT OPEN UNTIL THE MOTOR WAS REPLACED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 85,800.
MY 2002 JEEP LIBERTY LIMITED'S IGNITION WILL NOT TURN WITH THE KEY IN PLACE. FIRST OCCURRENCE, I WAS ABLE TO JIGGLE THE KEY AND GET IT TO FINALLY TURN TO START, 2ND TIME IT TOOK ME BOUT 10 MINS OF JIGGLING THE KEY AND IT FINALLY TURNED AND STARTED. 3RD TIME, SAME SITUATION. NOW THE 4TH TIME AND IT'S SITTING IN OUR GARAGE, WILL NOT TURN TO START. *TR
2002 JEEP LIBERTY RENEGADE RIGHT REAR WINDOW REGULATOR BROKE FOR THE 2ND TIME IN 3 YEARS. WINDOW STUCK DOWN AND REGULATOR WORM CABLE CAUSED DAMAGE TO DOOR LATCH PREVENTING DOOR FROM OPENING FROM THE INSIDE. *TR
HEADLIGHTS CLICK ON AND OFF INTERMITTENTLY WITHOUT WARNING. SOMETIMES RELATED TO SIGNAL USE. CONCERN OF SAFETY ISSUE AND ANNOYANCE TO OTHER DRIVERS. THIS IS AN ONGOING ISSUE THAT BEGAN WHEN ODOMETER REACHED APPROXIMATELY 99,000 MILES. *TR
IN 2002 JEEP LIBERTY COLLISION AT INTERSECTION OTHER VEHICLE PULLED IN FRONT OF US. DRIVER OF JEEP WITH SEAT BELT ON CRACKED WINDSHIELD, I, AS THE PASSENGER, MY FOREHEAD HIT THE DASH. GOING AT APPX. 30 MPH. *TR
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY LIMITED. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, THE PASSENGERS SIDE LOWER CONTROL ARM FRACTURED AND CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE CONTACT WAS UNABLE TO MANEUVER THE VEHICLE AS IT CRASHED INTO A GUARDRAIL. THE CONTACT SUSTAINED MODERATE INJURIES. A POLICE REPORT WAS AVAILABLE. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. ALTHOUGH THE CONTACT WAS ABLE TO LOCATE TWO RECALLS PERTAINING TO THE FAILURE (NHTSA CAMPAIGN ID NUMBERS: 06V288000 & 03V460000: SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT), THE CONTACTS VIN WAS NOT INCLUDED IN EITHER RECALL. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 140,000. UPDATED 11/11/10 *BF THE CONSUMER STATED ALL OF THE COMPLAINT INFORMATION WAS ACCURATE. UPDATED 11/17/10 UPDATED 11/19/10. *LJ UPDATED 12/02/10*JB
HEADLIGHTS SWITCH OFF WITHOUT INTERMITTENTLY, WITHOUT COMMAND, AT RANDOM INTERVALS WHEN DRIVING. APPEARS TO OCCUR IN CONJUNCTION WITH, OR SHORTLY AFTER, USING THE TURN SIGNAL. NOTHING HAS YET BEEN DONE TO CORRECT THE FAILURE, THOUGH I AM TOLD THE PROBLEM IS CAUSED BY A DEFECTIVE MULTIFUNCTION TURN STALK. *TR
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT SMELLED A BURNING ODOR OF COOLANT. THE TEMPERATURE GAUGE DISPLAYED A HIGH TEMPERATURE. THE VEHICLE WAS DRIVEN ONTO THE EMERGENCY LANE AND THE VEHICLE WAS TURNED OFF. THE CONTACT ALLOWED THE VEHICLE TO COOL DOWN FOR THIRTY MINUTES BEFORE RESTARTING IT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE RADIATOR, RADIATOR FAN, AND COOLING TEMPERATURE SENSOR WERE REPLACED. THE FAILURE CONTINUED TO OCCUR AFTER THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT REPAIRED WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 195,000.
02 JEEP LIBERTY WINDOW REGULATOR. THIS IS THE 2ND TIME THIS HAS HAPPENED TO MY VEHICLE AND BASED ON THE FORUMS I HAVE SEARCHED IT HAS HAPPENED TO 1000'S OF PEOPLE. THIS COULD BE A POTENTIAL SAFETY PROBLEM AS THE WINDOW JUST COMES DOWN ON IT'S OWN WHEN THE CHEAP PLASTIC PART BREAKS INSIDE. IF A CHILD WERE NEXT TO THE WINDOW, THEY COULD UNBUCKLE SEAT AND POSSIBLY GET OUTSIDE VEHICLE. IN WHICH CASE THEY COULD BE HIT OR THE PARENT COULD BE DISTRACTED AND WRECK WHILE TRYING TO GET CHILD BACK TO SAFETY. THERE IS NO WARNING THIS IS GOING TO HAPPEN AND ALL JEEP WOULD NEED TO DO IS REPLACE THE PART WITH A METAL PART AND NOT CHEAP PLASTIC. I DO NOT KNOW OF ANY CASES BUT WOULD IT NOT BE BETTER TO TRY AN FIX THIS PROBLEM BEFORE WE HAVE A TRAGEDY? *TR
2002 JEEP LIBERTY. KEY DIFFICULT TO TURN AND ENGAGE STARTER. ONCE STARTED KEY CAN EASILY FALL OUT OF IGNITION WITH CAR MOVING DOWN THE ROAD! BY SEARCHING THE INTERNET I SEE THIS IS A VERY COMMON PROBLEM WITH JEEP IGNITIONS. WHERE IS THE RECALL?? OBVIOUSLY A MANUFACTURING DEFECT AND DANGEROUS SAFETY ITEM! THIS OCCURS ALMOST ON A DAILY BASIS. AM WAITING FOR THE TIME WHEN EVEN FIDDLING WITH KEY 20 MINUTES AND IT STILL WON'T START OR TURN. *TR
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY SPORT EQUIPPED WITH GOODYEAR EAGLE RS-A TIRES. WHILE DRIVING APPROXIMATELY 77 MPH THE CONTACT COULD SEE DEBRIS FLYING FROM THE REAR PASSENGER SIDE WHEEL WELL. THE VEHICLE WAS DRIVEN ONTO THE EMERGENCY LANE AND THE ENTIRE REAR PASSENGER SIDE FENDER WAS MISSING AS WELL AS VARIOUS OTHER PIECES OF THE WHEEL WELL. AFTER DRIVING APPROXIMATELY 50 MPH FOR ANOTHER MILE MORE DEBRIS WAS COMING FROM THE SAME WHEEL WELL. WHEN THE CONTACT DROVE ONTO THE EMERGENCY LANE A SECOND TIME, HE OBSERVED THAT THE REAR QUARTER PANEL WAS TORN. UPON EXAMINING THE VEHICLE THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE TIRE WAS COMPLETELY SHREDDED OF ALL ITS RUBBER. THE TIRE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO STATED THAT THE FAILURE TREAD SEPARATION. THE FAILURE AND CURRENT MILEAGES WERE 42,000.
I HAVE BEEN TRYING TO RECEIVE A REIMBURSEMENT FROM MY '02 JEEP LIBERTY FOR RECALLED UPPER BALL JOINTS THAT WE HAD ALREADY REPLACED. I HAVE A RECEIPT FOR A "CASH SALE" BUT THEY WILL NOT ACCEPT IT. DEALERSHIP IS CLOSED. EVERY TIME I TRY TO CALL YOUR NUMBER TO FILE A COMPLAINT, I'M PUT ON HOLD FOR 5 MINUTES THEN THE CONNECTION IS BROKEN. I HAVE TRIED 3 TIMES TODAY. PLEASE ADVISE HOW I'M TO FILE THIS COMPLAINT. THANK YOU. *TR
THE SEAT BELT BUCKLE ON MY 2002 JEEP LIBERTY STARTED GETTING STUCK IN THE UNLATCH POSITION ABOUT THREE MONTHS AGO WHICH MEANS I HAVE TO DIG IT OUT IN ORDER TO BELT MYSELF IN, AND IT DOESN'T ALWAYS WORK. DUE TO MY UNEMPLOYMENT, WE TRIED TAKING A BELT FROM THE BACK SEAT AND USING IT IN FRONT BUT NOW MY AIR BAG LIGHT WON'T GO OFF. THIS SEEMS VERY UNSAFE TO ME. *TR
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THE REAR DRIVER SIDE POWER WINDOW FAILED. THE DEALER ADVISED HE WAS AWARE OF THE FAILURE AND THE WINDOW REGULATOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 97,000.
2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO SAFETY RECALL J17 FRONT SUSPENSION UPPER CONTROL ARM BALL JOINTS. CONSUMER EXPRESSES HE HAS MADE 3 APPOINTMENTS WITH DEALER AND THEY HAVE CANCELED ALL THREE *TGW
2002 JEEP LIBERTY. LETTER FROM CONGRESSMAN BISHOP ON BEHALF OF CONSTITUENT, RE HER WARRANTY WITH CHRYSLER *TGW THE CONSUMER STATED THE VEHICLE HAS A CASTING FLAW FOR THE CYLINDER HEAD IN THE ENGINE. ACCORDING TO THE MECHANICS FINDINGS; THE TWO INTAKE VALVE LIFTER HOUSINGS OF THE HEAD HAD BROKEN IN HALF. THE LIFTER CAME OUT OF THE HEAD AND THE CAM JOURNAL LOBE WAS SCORED AND GROOVED. THE CONSUMER IS REQUESTING THAT CHRYSLER PROVIDE COVERAGE FOR THE REPAIR. *JB
HEAD LIGHTS (2002 JEEP LIBERTY )BLINK ON AND OFF BY THEMSELVES. *TR
I RECEIVED SAFETY RECALL J17 FOR MY 2002 JEEP LIBERTY. I CONTACTED THE DEALER ON 4-16-10, BUT WAS TOLD THE DEALER HAD NO PARTS AND I SHOULD CALL BACK IN ONE WEEK. I CALLED 4-23-10 AND WAS TOLD ONLY ONE PART WAS BEING SHIPPED PER WEEK BY THE MANUFACTURER. THE DEALER TOOK NAME AND PHONE AND SAID THEY WOULD CALL. TO DATE, I HAVE NOT BEEN CALLED, BUT I NOTICED I HAVE A NOISE COMING FROM THE FRONT-END OF MY JEEP WHEN THE WHEEL IS TURNED. I DON'T KNOW IF THIS IS RELATED TO THE RECALL, BUT IN ANY EVENT, I CANNOT BELIEVE CHRYSLER IS SHIPPING PARTS FOR ONLY ONE VEHICLE PER WEEK TO THE DEALER. *TR
2002 JEEP LIBERTY WINDOW REAR DRIVER SIDE FALLING DOWN AND WILL NOT COME BACK UP. HAVE REPLACED THE REGULATOR IN 2007 AND 2009. NOW I WILL HAVE TO REPLACE AGAIN. THIS IS A DEFECT AND SAFETY ISSUE. SOMEONE CAN GET RIGHT INTO YOUR CAR IF YOU CAN NOT GET THIS FIXED RIGHT AWAY. I HAVE ALSO HAD TO REPLACE THE REAR PASSENGER WINDOW REGULATOR IN 2008. I HAVE SEEN NUMEROUS COMPLAINTS ABOUT THIS ON THE INTERNET. THIS HAS BEEN GOING ON FOR SEVERAL YEARS WITH THE LIBERTY. CHRYSLER SHOULD FIX THIS FOR FREE AND NOT MAKE THE CUSTOMER PAY FOR A DEFECT. DOES SOMEONE HAVE TO GET KILLED IN A ROBBERY OR SOMETHING BEFORE THIS ISSUE IS FIXED. *TR
2002 JEEP LIBERTY LIMITED EDITION VALVE SPRING PROBLEM. ALL OF SUDDEN LOOSING POWER STEERING AND WITH LUCK PULLED OVER. *TR
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 06V288000 (SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT) IN APRIL 2010. THE CONTACT SECURED AN APPOINTMENT WITH THE DEALER FOR APRIL 20, 2010. THE VEHICLE WAS TAKEN TO THE DEALER EARLY THE MORNING OF APRIL 20TH AND WHEN HE RETURNED TO TAKE POSSESSION OF THE VEHICLE, THE DEALER INFORMED HIM THAT THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE MANUFACTURER CONFIRMED THIS INFORMATION AND ADVISED THE CONTACT THAT HE WOULD BE NOTIFIED WHEN THE PARTS BECAME AVAILABLE. MOST RECENTLY, THE CONTACT STILL WAS NOT NOTIFIED AND WHEN CONTACTING THE MANUFACTURER A SECOND TIME, THEY WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WERE APPROXIMATELY 43,000.
UPDATE TO ODI 10135119, PREVIOUS ISSUE WAS DRIVERS FRONT SEAT BELT. CURRENT ISSUE IS FRONT PASSENGER SEATBELT. IT IS NOT WORKING. THE FEMALE END IS STUCK IN THE IN POSITION AND WILL NOT RELEASE.
I HAVE A SAFETY RECALL ON MY 2002 JEEP LIBERTY (SAFETY RECALL J17 FRONT SUSPENSION UPPER BALL JOINTS). WHEN I CALLED JEFF WYLER DODGE/JEEP IN FT. THOMAS KY, I WAS TOLD THAT THEY WERE RECEIVING ONLY ONE RECALL REPAIR KIT PER WEEK AND THAT I WOULD BE # 30 ON THE LIST. THAT MEANS THAT MY SON HAS TO DRIVE THE CAR FOR OVER FOUR MONTHS ON A RECALLED PART. *TR
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY LIMITED. WHILE DRIVING AT LOW SPEEDS OF 5 MPH INTO A PARKING LOT, THE DRIVERS SIDE UPPER CONTROL ARM FRACTURED FROM ITS SOCKET AND CAUSED THE TIRE TO COLLAPSE OUTWARD. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE THE MECHANIC REPLACED THE UPPER CONTROL ARM AND REALIGNED THE FRONT END. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 09V119000 (SUSPENSION: FRONT: CONTROL ARM) BUT WAS UNABLE TO CONFIRM IF HER VEHICLE WAS INCLUDED WITH THE RECALL. THE FAILURE MILEAGE WAS 95,676 AND THE CURRENT WAS 95,776.
CHRYSLER HAS TAKEN OVER A MONTH AND STILL DOES NOT HAVE MY RECALL PART THAT CAN CAUSE THE BALL JOINTS TO SEPARATE WHILE DRIVING. THE PARTS MAY BE AT THE DEALERSHIP BY MID JUNE. I AM 6 MONTHS PREGNANT AND AM VERY CONCERNED ABOUT DRIVING THIS VEHICLE. I CALLED CUSTOMER SERVICE AND THEY HAD NO ANSWER AND NO SYMPATHY. I ORIGINALLY TOOK MY CAR TO DEALER IN MID APRIL. I THINK AN EXPECTANT MOTHER SHOULD BE PRIORITY. *TR
RECEIVED SAFETY RECALL NOTICE ON APRIL 20, 2010, AND DEALER IS UNABLE TO GET PARTS TO FIX THE PROBLEM UNTIL JULY OR AUGUST. *TR
WHILE INSPECTING FRONT BRAKE PADS NOTICED RUBBER BOOTS ON LOWER AND UPPER BALL JOINTS WERE COMPLETELY DETERIORATED (DRY ROTTED). THIS IS A 2002 LIBERTY 4X4 RENEGADE WITH 37000 MILES HIGHWAY DRIVING ONLY. LOWER BALL JOINT WAS COVERED BY RECALL AT DEALER . UPPER CONTROL ARM /BALL JOINT (ASSEMBLY) IS COVERED IN SO CALLED SALT BELT STATES ,BUT NOT HERE IN TEXAS . THE RUBBER BOOTS (SEALS) APPEAR TO BE MADE WITH DEFECTIVE MATERIAL THAT CANNOT WITHSTAND ANY ENVIRONMENT. APR 09,2009/RECALL ID#65314 SHOULD COVER ALL JEEP LIBERTY VEHICLES IN ALL STATES. THIS IS TRULY A DANGEROUS LIFE THREATENING DEFECT THAT NEEDS TO BE FIXED BY JEEP DEALERS AT COMPANY COST IMMEDIATELY TO SAVE LIVES. *TR
JEEP LIBERTY 2002 / THERE WAS A RECALL ON THE BALL JOINTS. THE DEALERSHIP IS TELLING ME THE BALL JOINTS ARE BAD AFTER ONLY 25,000 MILES AFTER THE DEALERSHIP DID THE RECALL REPAIR. BALL JOINTS TYPICALLY LAST SOMEWHERE NEAR 100,000 MILES. THE CAR IS DRIVEN ON THE HIGHWAY IN FLORIDA ABOUT 8,000 MILES A YEAR (NO OFF ROAD AT ALL). I FEEL THE RECALL REPAIR WAS SUBPAR AND WANT THE BALL JOINTS REPAIRED BY JEEP. *TR
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR RECALL 09V119000 (SUSPENSION: FRONT: CONTROL ARM). THE CONTACT CALLED THE AUTHORIZED DEALERSHIP BUT THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 81,000.
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING AT 30 MPH, THE CONTACT NOTICED THAT THE FRONT END OF THE VEHICLE WAS SHAKING. THE CONTACT RECEIVED A RECALL NOTICE FOR RECALL 09V119000 (SUSPENSION: FRONT: CONTROL ARM) BUT THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE AND THEY WERE NOT SURE WHEN THEY WOULD BE AVAILABLE. THE CURRENT MILEAGE WAS 100,492.
ON MAY 2ND ,2010, MY WIFE AND SON HEARD AN EXPLOSION OUTSIDE IN OUR DRIVEWAY. WHEN THEY WENT OUT TO SEE WHAT IT WAS , THEY FOUND THE SPARE TIRE ON THE BACK OF OUR 2002 JEEP LIBERTY HAD BLOWN UP. IT IS A GOODYEAR WRANGLER TIRE MADE IN 2002. IT HAS ONLY BEEN USED ONCE FOR A COUPLE HUNDRED MILES WHICH BRINGS ME TO THE OTHER REASON FOR MY COMPLAINT. LAST FALL WHILE DRIVING TO A MARLINS GAME IN MIAMI AS I WAS ACCELERATING ON AN ON RAMP GETTING ON TO I 95 THE LEFT REAR TIRE EXPLODED THROUGH THE SIDEWALL AND RIPPED APART. THIS TIRE WAS LESS THAN A YEAR OLD AS WE HAD BOUGHT A COMPLETE SET OF 4. THIS TIRE AGAIN WAS A GOODYEAR WRANGLER. MY WIFE IS NOW AFRAID TO DRIVE THE CAR AND I HAVE A 15 YEAR OLD ABOUT TO GET HIS LICENSE. I REPORTED THIS TIRE FAILURE TO YOUR WEBSITE WHEN IT HAPPENED. OTHER THAN A NOTICE THAT IT WAS RECEIVED I REALLY DIDN'T LEARN ANYTHING ELSE. I WOULD LIKE TO KNOW IF THERE IS AN ON GOING PROBLEM WITH THESE TIRES AS I FEAR THEY SEEM TO EXPLODE AT WILL FOR NO GOOD REASON. COULD SOMEONE RESPOND. *TR
I RECEIVED A RECALL NOTICE FROM CHRYSLER (SAFETY RECALL J17) A FEW WEEKS AGO. I CALLED MY DEALER TO HAVE IT REPAIRED, AND HE TOLD ME THAT CHRYSLER WAS ONLY PERMITTING THEM TO HAVE ONE RECALL KIT INSTALLED PER WEEK, AND THAT THERE WAS A WAITING LIST. I AM STILL WAITING. WHY DID CHRYSLER ISSUE A RECALL IF THEY ARE NOT WILLING TO FIX IT IN A TIMELY MANNER? *TR
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR RECALL 09V119000 (SUSPENSION: FRONT: CONTROL ARM) ON APRIL 22, 2010 SO SHE CALLED THE DEALER. THE DEALER STATED THAT HE COULD NOT SCHEDULE AN APPOINTMENT BEFORE SIX MONTHS TO REPAIR THE VEHICLE. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT; THE MANUFACTURER STATED THAT THEY WERE ONLY SUPPLYING THE DEALERSHIPS WITH ONE PART PER WEEK AND SHE HAD TO WAIT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 103,000
TL*THE CONTACT OWNS A JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR RECALL 09V119000 (SUSPENSION: FRONT: CONTROL ARM). THE CONTACT CALLED AN AUTHORIZED DEALERSHIP ON 04/19/10 AND MADE AN APPOINTMENT FOR 04/26/10. WHEN SHE ARRIVED AT THE DEALERSHIP, SHE WAS INFORMED THAT THE PART FOR REPAIR HAD NOT ARRIVE AND THEY WERE NOT SURE WHEN THE PARTS WOULD ARRIVE. THE CONTACT STATED THAT HER HUSBAND TOLD THE DEALER THAT SHE WAS SPEAKING WITH NHTSA AND THE DEALER AGREED TO PERFORM THE REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 65,000.
RECALL J17. SAVAGE LB CHRYSLER SAYS THEY HAVE NO PARTS. CHRYSLER IS SENDING ONE REPAIR A WEEK TO EACH DEALERSHIP IN THE US. I MAY BE MONTHS BEFORE THEY CAN CHECK MY 2002 JEEP. SO I DRIVE A POSSIBLY UNSAFE JEEP FOR MONTHS. *TR
THE IGNITION KEY OF MY 2002 JEEP LIBERTY WILL NOT TURN. 8 TO 10 TIMES IN THE PAST 6 MONTHS. HAS CORRECTED ITSELF AFTER A FEW HOURS IN THE PAST. AS OF TODAY WE HAVE BEEN WITHOUT A CAR FOR 3 DAYS. *TR
JEEP LIBERTY. REAR WINDOWS REGULATORS CONTINUE TO FAIL. THE WINDOWS JUST FALL INTO THE DOOR WELL WHILE NOT IN USE. I RARELY OPEN THOSE WINDOWS AND THEY JUST FALL OUT. I HAVE NOW REPLACED THEM FOUR TIMES IN THE PAST THREE YEARS. THE DEALER STATES THERE IS NO RECALL ON THIS DEFECT. THERE IS CERTAINLY A DEFECTIVE PART AS I HAVE READ OVER AND OVER OF THIS SITUATION OCCURRING WITH ALL MAKES OF THE JEEP LIBERTY. *TR
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE SUDDENLY LOST POWER STEERING. THE CONTACT LOST CONTROL OF THE VEHICLE WHICH CRASHED INTO A CONCRETE BARRIER. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE BUMPERS, FRONT LAMP LIGHTS, FOG LIGHTS AND WHEEL FLARE WERE REPLACED. THE FAILURE MILEAGE WAS 29,372. THE CURRENT MILEAGE WAS 122,000.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2002 Jeep Liberty → · Every Liberty year → · How the figures are calculated →