HAS NEVER BEEN SUBJECTED TO AIR BAG RECALL. AIR BAG WARNING LIGHT ON DASH BOARD IS ON. I AM CONSIDERING BUYING THIS JEEP, LAREDO, 2002, TODAY!
2002 Jeep Laredo
Owners filed 80 complaints about this vehicle with federal regulators, most often about the brakes. No safety recall has been issued.
Not among the Jeep Laredo years to avoid. Which Jeep Laredo years to avoid →
49 complaints record an odometer reading. Failures cluster around 60,000–75,000 miles.
Most common 2002 Jeep Laredo problems
21 of the 80 complaints (26%) are about the brakes.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Service Brakes, Hydraulic › Foundation Components › Disc › Rotor · brakes | 12 | 0 | 0 | 0 | |
| Air Bags · airbags | 9 | 1 | 0 | 1 | |
| Visibility › Power Window Devices and Controls | 6 | 0 | 0 | 0 | |
| Visibility › Defroster/Defogger/Hvac System | 5 | 0 | 0 | 0 | |
| Seats | 5 | 1 | 0 | 0 | |
| Engine and Engine Cooling › Cooling System › Fan · engine | 5 | 0 | 0 | 0 | |
| Visibility › Defroster/Defogger/Hvac System › Fan/Motor | 4 | 0 | 0 | 0 | |
| Service Brakes, Hydraulic › Foundation Components › Disc › Pads · brakes | 3 | 0 | 0 | 0 | |
| Exterior Lighting · headlights | 3 | 0 | 0 | 0 | |
| Electrical System | 3 | 0 | 1 | 0 |
What owners reported
Newest filingsTHE ALERT FOR THE TURN SIGNAL STAYS ON WHEN I TURN MY HEADLIGHTS ON. THE TAIL LIGHTS DON'T WORK PROPERLY, AND THE REVERSE LIGHTS DO NOT WORK AT ALL. I HAVE SEEN THIS ON THE SAME MODEL JEEP GRAND CHEROKEE LAREDO'S ON THE ROAD AT NIGHT.
TL* THE CONTACT OWNS A 2002 JEEP LAREDO. WHILE DRIVING 20 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO A SHOULDER LANE WHERE THE VEHICLE WAS ABLE TO RESTART. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT SEVERAL COMPONENTS OF THE ENGINE HAD BEEN REPLACED, BUT THE FAILURE PERSISTED. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE CONTACT DID NOT FILE A COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 94,946.
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 JEEP LAREDO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2002 JEEP LAREDO. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY SHIFTED GEARS WITHOUT WARNING. THE CONTACT SECURED THE VEHICLE IN PARK WHILE EXITING, BUT IT BEGAN TO ROLL AWAY. THE CONTACT WAS ABLE TO RE-ENTER THE VEHICLE AND SECURE THE TRANSMISSION IN PARK, BUT THE VEHICLE KEPT ROLLING. THE CONTACT HAD TO UTILIZE THE EMERGENCY BRAKE AND GET HELP FROM SOMEONE TO PUSH THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 182,378.
TL* THE CONTACT OWNS A 2002 JEEP LAREDO. WHILE DRIVING AT 30 MPH, THE PASSENGER SIDE AIR BAG ERUPTED. THERE WERE NO INJURIES. THE IMPACT CRACKED THE WINDSHIELD AND THE DASHBOARD WAS FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2002 JEEP LAREDO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY INFORMED THERE WOULD BE A CHARGE TO INSPECT THE VEHICLE EVEN THOUGH THERE WAS A RECALL. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
AIR BAG LIGHT AND SIGNAL GOES ON EVERY THIRTY SECONDS. CONCERNED THAT EITHER THE AIRBAG WILL DEPLOY WITHOUT IMPACT OR MAY NOT DEPLOY WHEN REQUIRED. I BROUGHT INTO DEALER ND THEY INDICATED A PRT CLOCK SPRING ' NEEDED REPLACEMENT TO MAKE SURE AIR BAG WAS FUNCTIONING CORRECTLY. THIS IS A SAFETY ISSUE NOTICED ON SOME OTHER CHRYSLER PRODUCTS. THERE IS NO RECALL NOTICE ON THIS MODEL ALTHOUGH THERE IS ON OTHER CHRYSLER VANS. *TR
I RECEIVED SAFETY RECALL NOTICE M35/NHTSA 12V-527. UPON CONTACTING DEALER I LEARNED THEY WILL REQUIRE MY CAR FOR 4 TO 6 HOURS, AND THEY DO NOT OFFER LOANER CARS, WHICH WILL REQUIRE MY RENTING A CAR. I AM ON LIMITED INCOME AND CANNOT RENT A CAR FOR 6 HOURS. DO I HAVE ANY OTHER OPTIONS, BUT TO DO NOTHING? *TR
TL* THE CONTACT OWNS A 2002 JEEP LAREDO. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT AIR BAG WARNING LIGHT WAS ILLUMINATED AND THE DEALER ADVISED THE CONTACT THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE.
MY AIRBAG LIGHT CAME ON AFTER A SERIES OF BEEPS WHILE DRIVING IN MY 2002 JEEP CHEROKEE LAREDO. I TOOK IT TO MY MECHANIC THAT HOOKED IT UP TO A MACHINE AND IT WAS DETERMINED MY AIRBAGS ARE NOT FUNCTIONING. I RECEIVED A RECALL NOTICE SHORTLY AFTER IN THE MAIL STATING THERE WAS AN AIRBAG RECALL ON MY JEEP. THE AIRBAGS HAVE A POTENTIAL TO HAVE AN INADVERTENT AIRBAG DEPLOYMENT. I TOOK IT TO THE JEEP DEALER AND THEY INSPECTED THE PROBLEM AND STATED THAT IT WAS A PROBLEM UNDER THE RECALL, STATED MY AIRBAGS ARE NOT FUNCTIONING AND UNPLUGGED MY AIRBAG SO THAT THERE WOULD BE NO CHANCE OF A INADVERTENT DEPLOYMENT ON ME WHILE DRIVING. THIS WAS SAFER THAN DRIVING WITHOUT AIRBAG PROTECTION, I WAS INSURED I WOULD GET THE AIRBAGS TAKEN CARE OF AS SOON AS PARTS WERE AVAILABLE. I HAVE CALLED THE JEEP RECALL DEPARTMENT AND HAVE BEEN TOLD TWICE I WAS MOVED TO THE TOP OF THE LIST AND WOULD GET A CALL AS SOON AS PARTS ARE AVAILABLE. IT IS NOW 9 MONTHS LATER AND I AM STILL DRIVING AROUND WITHOUT AIRBAGS. I CANNOT SELL MY VEHICLE DUE TO IT NOT BEING IN SAFE CONDITION AND DO NOT LIKE DRIVING AROUND WITH MY CHILDREN IN THE CAR WITHOUT AIRBAG SAFETY. I ONLY DRIVE AROUND TOWN AND FEEL LIKE THIS IS NOT BEING TAKEN CARE OF IN A TIMELY MANNER. *TR
TL* THE CONTACT OWNS A 2002 JEEP LAREDO. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH AND NOTICED THAT THE ENTIRE INSTRUMENT WOULD NOT OPERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THERE WAS AN ELECTRICAL CIRCUIT SHORTAGE. THE BRAKE SENSOR WAS REPLACED AND AFTER THE REPAIR WAS PERFORMED, AN UNKNOWN WARNING INDICATOR BEGAN TO ILLUMINATE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.
DRIVER SEAT MADE SLIGHT BUMPING NOISE WHEN MOVING SEAT BACK AND FORTH ON A DAILY BASIS FOR ABOUT A MONTH. I WAS THEN INVOLVED IN A VERY LOW IMPACT ACCIDENT WHERE I WAS HIT IN THE RIGHT FRONT OF MY VEHICLE. AT IMPACT OF COLLISION THE DRIVERS SEAT COMPLETELY SHEARED OFF OF THE BRACKET. THIS SHOULD NEVER HAPPEN! I COULD HAVE BEEN SERIOUSLY INJURED. IM NOW FIGHTING WITH MY INSURANCE COMPANY TO FIX THIS SEAT. THEY ARE STATING THAT IT IS NOT NORMAL FOR A SEAT TO BREAK LIKE THIS FROM A LOW IMPACT COLLISION. APPARENTLY FROM EVERYTHING I HAVE READ ONLINE IT TAKES VERY LITTLE FOR THESE SEATS TO BREAK AND THEY SHOULD HAVE BEEN RECALLED FOR A MAJOR SAFETY ISSUE. *TR
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE WOULD CONSTANTLY OVERHEAT, CAUSING THE RADIATOR TO FAIL. THE VEHICLE WAS TAKEN THE TO THE DEALER NUMEROUS TIMES FOR THE FAILURE WHERE THE ENGINE WAS REPLACED, TRANSMISSION SEALS AND FLUID WERE REPLACED. THE RADIATOR WAS REPLACED TWICE YET THE REPAIRS DID NOT CORRECT THE FAILURE AND THE ENGINE CONTINUED TO OVERHEAT SPORADICALLY. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO ASSISTANCE TO THE CONTACT. THE FAILURE MILEAGE WAS 141,530 AND THE CURRENT MILEAGE WAS 179,705.
DRIVER SIDE FRONT SEAT OF MY 2002 JEEP GRAND CHEROKEE LAREDO STARTED OF MAKING A CLICKING NOISE WHEN APPLYING BRAKE OR GAS PEDAL. THEN THE LOWER METAL OF SEAT BOTTOM SNAPPED AND DETACHED CAUSED ME TO FALL INTO THE BACK SEAT WHILE DRIVING, ALMOST CAUSED AN ACCIDENT. LUCKY IM STILL ALIVE. I HAVE SINCE TRIED TO FIND A REPLACEMENT SEAT BUT AM HAVING NO LUCK AND I CANT AFFORD A $700+ BILL TO FIX IT. *TR
ON MY WAY TO WORK ON MONDAY MORNING AT AROUND 5:15 AM, SMOKE STARTED TO COME OUT FROM MY JEEP'S HOOD ON THE DRIVERS SIDE. I TURNED AROUND AND PROCEED TO HEAD BACK HOME. WITHIN FOUR TO FIVE MINUTES THE SMOKE TURNED INTO FLAMES AND THE FRONT OF THE CAR WAS ON FIRE (ON A LOCAL STREET). I JUMPED OUT FROM CAR AND THEN CALLED THE POLICE. ONCE FIREMEN CAME THEY PUT OUT THE FIRE. THE JEEP IS A TOTAL LOSS. *TR
2002 JEEP GRAND CHEROKEE WITH NO PROBLEMS SUDDENLY BURSTS INTO FLAMES AND BURNS. *TR
MY 2002 JEEP GRAND CHEROKEE LAREDO HAS POWER WINDOWS AND I HAVE HAD TO REPLACE ALL OF MY WINDOW MOTORS AND OR CABLES AND I AM NOT THE ONLY ONE WITH THE SAME PROBLEM. ONE OF THE WINDOWS I HAVE REPLACED TWICE. THIS IS RIDICULOUS. TODAY WAS THE MOST RECENT DATE BUT THIS HAS ALL HAPPENED IN THE LAST SIX MONTHS. *TR
MY DRIVERS SIDE FRONT SEAT CAME OFF AND FELL INTO THE BACK SEAT. IT IS HANGING LOOSE. I READ ON THE INTERNET CARSURVEY THAT JEEP GRAND CHEROKEE'S OF ALL YEARS ARE HAVING THIS PROBLEM AND WANT TO KNOW WHY THERE IS NO RECALL. *TR
TL*THE CONTACT OWNS A 2002 JEEP LAREDO. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE DRIVER'S SEAT SUDDENLY SNAPPED AND FELL BACKWARDS. THE CONTACT EXAMINED THE SEAT AND NOTICED THAT THE FRAME SEPARATED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE FAILURE OCCURRED WITHOUT WARNING. THE CURRENT AND FAILURE MILEAGES WERE 64,250.
TL*THE CONTACT OWNS A 2002 JEEP LAREDO. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED THAT THE HEADLIGHTS WERE DIM. SHE PULLED OVER AND INSPECTED THE HEADLIGHTS AND NOTICED A FILM ON THE LIGHT COVERS DUE TO CONDENSATION. SHE CALLED TWO DEALERS TO SEE WHAT COULD BE DONE TO REMEDY THE FAILURE. ONE DEALER STATED THAT THEY WERE AWARE OF THE DEFECT; HOWEVER, THEY BOTH STATED THAT THE HEADLIGHT HOUSING NEEDED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER AND THE DEALER FROM WHERE THE VEHICLE WAS PURCHASED AND THEY BOTH ADVISED HER TO REPLACE THE HEADLIGHT HOUSING BECAUSE NOTHING COULD BE DONE TO REMEDY THE FAILURE. THE FAILURE MILEAGE WAS 78,000 AND CURRENT MILEAGE WAS 90,000. UPDATED 09/17/08. *LJ UPDATED 09/25/08. *JB
STEERING COLUMN BROKE, STEERING BOX AND HOSE LEAK---SQUEAKING NOISE OCCUR WHEN TURNING STEERING WHEEL, WHEELS FEEL LIKE THEY ARE COMING FROM UNDER THE VEHICLE WHEN MAKING TURNS, AND VEHICLE STEERING WHEEL TIGHTENS WHEN TURNING---VEHICLE HAS NOT BEEN REPAIRED AS OF THIS DATE- CHRYSLER DEALER STATED THAT THIS IS NOT A RECALL ISSUE--- THIS IS A SOMETHING THAT HAS BEEN REPORTED AS A PROBLEM FOR SEVERAL VEHICLES OF THE SAME MODEL--NOTED BY EXPERIENCED MECHANICS. *TR
TRAVELING ON AN INTERSTATE AT 0600 HRS ON 03 JAN 2008 WITH A BELOW FREEZING TEMPERATURE (AROUND 8 DEGREES F) AND HAD SNOW FLURRIED THE NIGHT BEFORE (NO MORE THAN AN INCH ACCUMULATED). AN 18-WHEELER DRIVING CENTER LANE OF A 3-LANE WAS DRIVING AT A SLOW SPEED (65 MPH LIMIT, TRUCK DRIVER ~40 MPH). I WAS ALSO IN THIS LANE CRUISING AT 65 MPH AND ALL THOUGH IT VISIBILITY WAS ONLY LIMITED DUE TO DARKNESS (NO SNOW, ETC.), I DID NO NOTICE, NOR DID MY PASSENGER, THE SEMI IN FRONT OF US. DEPTH PERCEPTION CAME IN REALIZATION ~100 FEET AWAY FROM THE REAR-END OF THE SEMI. AT THAT MOMENT I MANEUVERED INTO THE LEFT LANE AND ATTEMPTED TO GAIN CONTROL OF THE FISHTAILING VEHICLE. OVER-CORRECTING CAUSED THE VEHICLE (AFTER FISHTAILING BACK AND FOURTH 5 TIMES) TO STRIKE THE LEFT REAR TIRE OF THE SEMI-TRUCK. ON IMPACT, THE AIRBAGS DID NO DEPLOY. THE VEHICLE WAS TOTALED ($10,000+ IN REPAIR COSTS); LUCKILY THE PASSENGER AND I HAD OUR SAFETY BELTS ON WHICH RESULTED IN NO SERIOUS INJURIES. NOTHING HAS YET BEEN DONE WITH THE VEHICLE, IT IS SITTING IN A SHOP RIGHT NOW WAITING FOR THE INSURANCE COMPANY TO PROGRESS THE CLAIM. POLICE REPORT STATED A 'NO FAULT' ON EITHER DRIVER DUE TO TEMPERATURE/WEATHER CONDITIONS. POINT ON CONTACT ON VEHICLE (JEEP) WAS RIGHT FRONT WHICH DESTROYED RIGHT SIDE OF ENGINE, COMPUTER, BATTERY, FUSES, RIGHT SHOCK COLLAPSED, FRAME IS BENT AND RIGHT FRONT SIDE SHEET METAL IS SHEARED BACK ALONG WITH HOOD DETACHMENT. AT A SPEED OF 50 MPH (AFTER BRAKING & MANEUVERING), WOULDN'T YOU OR
HELLO AND THANKS FOR LISTENING, I PURCHASED A 2002 JEEP GRAND CHEROKEE LIMITED WITH 47,000 MILES ABOUT 4 MONTHS AGO AND AT AROUND 55,000 MILES THE PASSENGER HEAT AND DEFROST QUIT WORKING WHILE THE DRIVER'S SIDE CONTINUED TO OPERATE PROPERLY. THAT WAS SO UNTIL I WENT TO A LOCAL DEALERSHIP TO FIND THAT THE PASSENGER "BLEND AIR DOOR" WAS SHOWING "TOO LARGE OF TRAVEL" BY THE DEALERSHIP COMPUTER. WHAT THIS MEANS IS THE DOOR THAT AIDS IN DIRECTING THE HEAT TO THE DESIGNATED VENTS ON THE PASSENGER SIDE IS BROKEN. ESTIMATED COST TO REPLACE WAS GIVEN TO BE $737 AND THAT WAS IF I SCHEDULED REPAIR WITHIN ONE MONTH. TWO WEEKS LATER THE DRIVER'S SIDE HEAT AND DEFROST QUIT WORKING ALONG WITH THE RECIRCULATION VENT THAT INHIBITS OUTSIDE AIR IN THE VENTILATION SYSTEM. I AM UNABLE TO DRIVE THIS CAR AT PRESENT TIME DUE TO THE INABILITY TO DEFROST THE WINDOWS. AFTER TRYING TO TROUBLESHOOT THE PROBLEM I FIND THIS TO BE A PROBLEM DUE TO POOR DESIGN IN THE GRAND CHEROKEE IN THE YEARS 1999-2004. IT IS ALSO MY UNDERSTANDING FAILURE OF THESE PARTS WAS SO COMMON THAT MANY MODELS WERE REPAIRED WITH THE SAME FACTORY PARTS AND FAILED AFTER BEING REPLACED BY THE DEALERSHIPS. THEN IN 2007 THE CHRYSLER CORPORATION ACKNOWLEDGED ONLY TO THE DEALERSHIPS THAT THESE PARTS WERE BEING REPLACED WITH NEWER DESIGNS DUE TO THE ORIGINAL DESIGNS WERE INSUFFICIENT FOR THIS TYPE VENTILATION SYSTEM. IN OTHER WORDS THE ENGINEERING OF THE SYSTEM WAS SURE TO BE A PROBLEM FOR OWNERS. PLEASE INVESTIGATE THIS PROBLEM AND MAKE CH
REAR WINDOW ON 2002 JEEP CHEROKEE DROPPED. BROKEN WINDOW REGULATOR. A SEARCH OF THE INTERNET DISCLOSED THAT THIS IS A VERY COMMON PROBLEM/DEFECT WITH JEEP CHEROKEES. *TR
DRIVER'S SIDE AUTOMATIC WINDOW FAILED FOR NO REASON, WHILE DRIVING DOWN THE INTERSTATE. THE WINDOW ALL OF THE SUDDEN FELL ABOUT 1/3 OF THE WAY. THIS WAS DONE UNDER NORMAL DRIVING CONDITIONS. SO FAR, NOTHING HAS BEEN DONE TO REPLACE THE PART. I HAVE BEEN TOLD IT IS THE WINDOW REGULATOR, AND THAT THIS IS A COMMON ISSUE IN MANY JEEPS. *TR
HEATER QUIT WORKING ONLY BLOWS COLD AIR, WILL NOT DEFROST WINDSHIELD ALWAYS FOGS AND FROSTS ON INTERIOR, MUST STOP ON HWYS TO AVOID CRASHES WITH OTHER CARS. *TR
2002 GRAND JEEP CHEROKEE WAS TAKEN IN FOR A SAFETY RECALL F25-ELECTRIC RADIATOR FAN WHICH HAD CAUSED THE JEEP TO OVERHEAT. DEALER IS STATING THAT THE FAN LOCKED UP CAUSING THE RADIATOR TO OVERHEAT. FURTHERMORE, STATING THAT THE ENGINE IS INOPERABLE WHICH HAD NOTHING TO DO WITH RECALL. DEALER ESTIMATED $8,000 CHARGE TO FIX ENGINE, BUT WILL ONLY COVER THE FAN BLADE UNDER THE SAFETY RECALL. *TR
VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER TOOK VEHICLE IN FOR CHECKUP AND TOLD THEM IT WAS MAKING A NOISE AND WE THOUGHT SOMETHING WAS WRONG WITH THE SYSTEM IN 2003. IN 2007 THE BLEND DOOR WAS BROKE - COST OVER A THOUSAND DOLLARS TO GET IT FIXED. *TR
POOR DESIGN OF POWER WINDOW REGULATOR/MOTOR ASSEMBLY HAS LED TO MY LF WINDOW TO BREAK. I HAVE REVIEWED MANY RESOURCES ONLINE, AND FOUND THAT THESE JEEPS ARE NOTORIOUS FOR THIS PROBLEM. THE FAILURE OF THIS DEVICE CAUSED A MAJOR DISTRACTION WHILE DRIVING AT HIGHWAY SPEEDS, LIKE MOST OTHER PEOPLE WITH THIS PROBLEM. JEEP/CHRYSLER NEEDS TO STOP PUTTING PEOPLE AT RISK FOR SUCH A RIDICULOUS PROBLEM. *TR
THE DUAL CLIMATE CONTROL NO LONGER WORKS IN MY GRAND CHEROKEE....WHEN THE HEAT IS ON THE PASSENGER SIDE STILL GETS COLD AIR. I HAVE NOT FIXED THE PROBLEM AND AM NOT LOOKING FORWARD TO IT....BUT I WILL HAVE TO SOON. *TR
IN FEB. MY DRIVERS SIDE WINDOW QUIT WORKING AND STARTED FALLING DOWN NOW MY DRIVERS SIDE BACK WINDOW IS DOING THE SAME. THE TRANS WENT OUT LAST MONTH AND I ONLY HAVE 80,000 MILES. ALSO THE DRIVERS SIDE MIRRORS ARE BROKEN. MY JEEP IS FALLING APART. WHAT CAN BE DONE ABOUT IT. IT WILL COST ME THREE THOUSAND DOLLARS TO FIX MY TRANS . MY WINDOWS ARE HELD IN PLACE WITH CARD BOARD PIECES AND MY MIRROR ALSO MY JEEP LOOKS LIKE JUNK. *TR
I BOUGHT A 2002 JEEP GRAND CHEROKEE AND 5 DAYS LATER THE PASSENGER SIDE WINDOW FELL INTO THE DOOR WHILE MY PREGNANT WIFE WAS DRIVING. HAD SHE BEEN DRIVING A LONG DISTANCE IN THE WINTER THIS COULD HAVE BEEN VERY DANGEROUS. I KNOW THAT MIGHT SOUND LIKE A LONG SHOT BUT IT COULD HAPPEN. *TR
MY RADIATOR FAN BROKE OFF THE MOTOR ON SUNDAY SEPTEMBER 9, 2007 AND I HAD IT TOWED TO TIRE KINGDOM SINCE THE DEALERSHIP WAS CLOSED. SO I CALLED GREENWAY CHRYSLER JEEPDODGE IN ORLANDO, FL ON SEPTEMBER 10, 2007 TO COMPARE PARTS PRICES FOR THE SHROWD ASSEMBLY AND RADIATOR FAN. THE DEALERSHIP PROCESS WERE MUCH LOWER SO I WAS GOING TO HAVE MY CAR TOWED THERE TO FIX BUT TIRE KINGDOM MATCHED THEIR PRICE. THE DEALERSHIP ASKED FOR MY MAKE, MODEL, YEAR AND VIN # TO ACCURATELY FIND THE PRICES. THE FOLLOWING DAY I RECEIVED THE RECALL NOTICE FOR THE EXACT PARTS I HAD FIXED AND PAID 839.00 FOR. I WAS EXTREMELY UPSET THAT I HAD SPECIFICALLY CALLED THE DEALERSHIP FOR PRICES FOR THOSE EXACT PARTS AND WAS NOT TOLD THAT IT WAS A RECALLED PART. I HAVE SINCE SUBMITTED MY BILL FOR REIMBURSEMENT BUT I AM EXTREMELY DISAPPOINTED IN THE CUSTOMER SERVICE THE JEEP DEALERSHIP GAVE ME. *TR
REAR SEAT BELT AND REAR FOLDING SEAT DID NOT LATCH PROPERLY. *AK
ONE COOL MORNING MY 2002 JEEP GRAND CHEROKEE LIMITED STOPPED BLOWING WARM AIR FROM PASSENGER SIDE VENTS. SEARCHING FOR A POSSIBLE SOLUTION TO MY PROBLEM, I COME TO THE CONCLUSION IT MIGHT BE MY BLEND DOOR ACTUATOR THAT HAS BROKEN. I AM UNABLE TO AFFORD THE REPAIRS ... DEALERSHIPS ARE QUOTING ME ALMOST $1300 TO FIX. I HAVE DONE NOTHING TO CAUSE THIS PROBLEM. AFTER READING ARTICLE FROM MANY GRAND CHEROKEE OWNERS, THEY HAVE HAD THE SAME PROBLEM. THIS NEEDS TO BE TAKEN CARE OF SOON. *TR
HEATING SYSTEM NO LONGER DEFROSTED THE FRONT WINDSHIELD PROPERLY. FROM WHAT I UNDERSTAND THIS WAS A COMMON PROBLEM ON JEEPS EQUIPPED WITH DUAL CLIMATE CONTROL. BLENDER DOORS IN THE HEATING/COOLING SYSTEM FAILED AND AS A RESULT. PROPER HEAT WAS NOT ATTAINABLE TO DEFROST FRONT WINDSHIELD. THIS WAS HAZERDOUS, AND COULD CAUSE A CRASH IF THE DRIVER'S VISION OF THE ROAD BWAS IMPAIRED. *AK
(1)HOT/COLD AIR BLOWING BLEND DOOR FROM VENTS IS NOT WORKING. (2)AIR CIRCULATION BUTTON IS NOT WORKING PROPERLY. (3)DASHBOARD HAVE A CREAKING SOUND COMING FROM ITS UNDERSIDE WHEN I TURN ON VENTILATION. (4)FRONT & REAR DIFFERENTIAL MAKE NOISES WHEN TURNING. *AK
I PURCHASED A 2002 JEEP GRAND CHEROKEE OVERLAND IN NOVEMBER 2005 AND BY MAY 2006 THE AIR CONDITIONING & HEAT STOPPED WORKING. DURING THE WINTER MONTHS I WAS UNABLE TO DRIVE THE VEHICLE BECAUSE OF RAPID FOGGING OF WINDOWS. I RECENTLY TOOK THE VEHICLE TO A JEEP DEALER TO HAVE SERVICE DONE, AND WAS INFORMED THAT THE BLEND DOORS NEEDED TO BE REPLACED AS WELL AS THE BLOWER. THIS WILL COST APPROXIMATELY $1300. THE CONSEQUENCES OF THIS HEATING AND AC FAILUREWERE MAINLY DUE TO FOGGING OF THE WINDOWS. WHILE DRIVING DURING CHANGING WEATHER CONDITIONS. THE WINDOWS WILL RAPIDLY FOG UP AND THE DEFROSTER WILL NOT WOR, K CAUSING A DANGER TO MYSELF AND THOSE AROUND ME. AS OF NOW I HAVE NOT REPAIRED THIS PROBLEM DUE TO THE HIGH COST.*AK
UPPER STEERING COLUMN BEARING FAILED. DRIVING BECAME DIFFICULT. LEFT BLINKER WOULD NOT SHUT OFF. ALMOST HAD AN ACCIDENT WHEN I TURNED INTO A RIGHT HAND EXIT LEAVING THE HIGHWAY. JEEP DEALER SAID THE WORN OUT BEARINGS GOT INTO THE TURN INDICATOR MECHANISM. *JB
NO HEAT OR DEFROSTER ON 2002 JEEP GRAND CHEROKEE WAS TOLD BY DEALER THAT THE BLEND MOTOR NEEDED TO BE REPLACED AT COST OF MORE THAN $900.00. *NM
1) WE WERE GOING ON A ROAD TRIP TO NE TENNESSEE WHEN THE WINDSHILED DEFROST FAILED. 2) THERE IS NO HOT AIR COMING OUT TO PROPERLY DEFROST THE WINDSHIELD WHICH AFFECTED OUR VISIBILITY IN THE MOUNTAINS. 3) TOOK IT TO THE DEALERSHIP TO GET AN ESTIMATE AND FOUND OUT THAT IT WAS GOING TO COST ~$900. I OPTED NOT TO GET IT DONE SINCE IT WAS SO MUCH. I WAS CHARGED $110 FOR THEM TO DIAGNOSE THE PROBLEM. *NM
1. ELECTRIC RADIATOR FAN FRACTURED 2. DAMAGED RADIATOR AND ENGINE 3. SPENT MORE THAN A THOUSAND DOLLARS ON REPAIR ON ALL THREE PARTS. *NM
HEATER BLEND DOORS BROKEN, HEATER BLOWS COLD AIR ALL THE TIME ON THE PASSENGERS SIDE OF THE VEHICLE. *NM
I HAVE A 02 JEEP GRAND CHEROKEE. CHRYSLER HAD A RECALL ON THE FRONT ROTORS IN 2004 AND WE HAD THEM REPLACED AT NO EXPENSES TO US. NOW TWO YEARS LATER THE SAME PROBLEM WITH THE ROTORS CAME BACK. WE CONTACTED CHRYSLER AND THEY WOULD NOT WARRANTY THE PROBLEM AGAIN. WE HAVE TO PAY FOR THE REPAIR COST OURSELVES. *NM
DT*: THE CONTACT STATED WHEN THE BRAKE WAS APPLIED, THE BRAKE PEDAL WENT TO THE FLOOR ABOUT TWO INCHES FROM THE FLOOR BEFORE THE BRAKE ACTIVATED. THE DEALERSHIP WAS AWARE AND REPLACED A MASTER CYLINDER AND BRAKE PADS, BUT THE PROBLEM PERSISTED. THE DEALERSHIP INFORMED THE CONTACT THIS WAS A NORMAL CHARACTERISTIC OF THE VEHICLE. THERE WERE NO LIGHTS ILLUMINATED ON THE VEHICLE PRIOR TO THE INCIDENT.
UPON IGNITION, RADIATOR FAN EXPLODED INTO PIECES RANDOMLY. FOUND MANY MANY OTHER INSTANCES OF THIS INCIDENT, AND ALL DEALERS AND REPRESENTATIVES OF CHRYSLER DENY ANY KNOWLEDGE OF THE INCIDENT. IT IS FOR A JEEP GRAND CHEROKEE. HERE IS YOUR REPORT: NHTSA CAMPAIGN ID NUMBER: 06V199000 - HIDE DETAILS RECALL DATE: 06/08/2006 COMPONENT: ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN UNITS AFFECTED: 146195 RECALL DATE: 06/08/2006 SUMMARY: ON CERTAIN SPORT UTILITY VEHICLES, THE PLASTIC BLADES OF THE ELECTRIC MOTOR DRIVEN COOLING FAN MAY SEPARATE AND PENETRATE THE SHROUD. CONSEQUENCE: IF THIS OCCURS WHILE THE HOOD IS OPEN, A PERSON IN THE VICINITY OF THE ENGINE COULD BE STRUCK BY THE BLADE AND INJURED. REMEDY: DEALERS WILL REPLACE THE ELECTRIC COOLING FAN MODULES FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING AUGUST 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403. POTENTIAL UNITS AFFECTED: 146195 NOTES: JEEP GRAND CHEROKEE F25 PLEASE HELP! CAR IS UNUSABLE UNTIL THIS IS RESOLVED!
ON 8/25/06 WE HEARD A LOUD POP UNDER THE HOOD AND THE JEEP STARTED TO OVERHEAT AND STOPPED THE CAR UNTIL IT COOLED DOWN, CHECKED THE WATER LEVELS. CALLED A MECHANIC TO CHECK IT OUT AND FOUND THAT THE BLADES FROM THE FAN WERE ALL GONE AND THE RADIATOR WAS DENTED AND THE FAN SHIELD WAS BROKEN. I CALLED THE DAIMLERCHRYSLER TOLL FREE NUMBER AND WAS ON HOLD 45 MINUTES EACH TIME I CALLED, FINALLY SPOKE TO SOMEONE AND WAS TOLD WE HAD TO TAKE IT TO A DEALERSHIP TO GET A DIAGNOSIS IN ORDER TO DO AN INVESTIGATION. *NM
BRAKES HAVE BEEN SQUEAKING CONSTANTLY. I BROUGHT MY 2002 JEEP CHEROKEE TO THE DEALER 3 TIMES AND THEY HAVE YET TO FIX THE PROBLEM. ALSO MY CHECK ENGINE LIGHT HAS APPEARED TWICE AND I HAVE HAD TO PAY FOR THEM TO SIMPLY TURN IT OFF WHEN THERE WAS NO PROBLEM. I HAVE PAID WELL OVER $600 FOR THESE PROBLEMS AND I HAVE ONLY 29,000 MILES ON THE CAR!!!!!!!! *JB
I WOULD LIKE TO KNOW WHY THE GOVERNMENT HAS NOT REQUIRED DAIMLER CHRYSLER TO HAVE A RECALL ON THIS PROBLEM, I HAVE READ MANY, MANY COMPLAINTS SENT TO YOU FOR THE SAME PROBLEM WHICH I NOW HAVE. I HAVE A 2002 GRAND JEEP LAREDO BOUGHT NEW IN 6/2002, I HAVE 26,300 MILES ON THE CAR AND I AM THE ONLY DRIVER. I TOOK IT IN FOR SERVICE ON 7/20/06. I HAVE BEEN HAVING SIGNIFICANT VIBRATIONS IN MY STEERING WHEEL WHEN GOING OVER 45 AND STEPPING ON THE BRAKE TO SLOW DOWN, I THOUGHT MY TIRES OR WHEELS WERE OUT OF BALANCE BUT THEY INFORMED ME I HAVE WARPED ROTORS WHICH NEED TO BE REPLACED AND ALSO THE BRAKE PADS AT A COST TO ME OF OVER FOUR HUNDRED DOLLARS. OBVIOUSLY IT IS A MANUFACTURING PROBLEM CAUSING THIS TO HAPPEN, AFTER ALL THE COMPLAINTS YOU HAVE RECEIVED ABOUT THIS I DON'T UNDERSTAND WHY THERE HAS NOT BEEN A RECALL TO CORRECT THIS, I HAVE NOT HAD THE WORK DONE AS YET. I HAVE HAD MANY, MANY NEW CARS AND NEVER HAD A PROBLEM LIKE THIS, THIS IS THE FIRST DAIMLER CHRYSLER CAR I HAVE EVER OWNED & FOR SURE THE LAST. WAITING TO HEAR FROM YOU IN REGARDS TO THIS MATTER. THANK YOU. *NM
Complaints 1-50 of 80, newest first, reproduced as filed.
Across model years
Worst on record: 2000Reading this record
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.