2002 Jeep Laredo complaints

DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE INTERIOR LIGHTS ILLUMINATED ON AND OFF INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS INSPECTED BY A DEALER NUMEROUS TIMES, WHO WAS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS ALERTED.

ELECTRIC FAN BLADE CAME APART AND CUT INTO BOTH THE FAN SHROUD AND RADIATOR. *NM

DRIVERS SEAT FRAME HAS BROKEN 4 TIMES AND SEAT ROCKS BACK AND FORTH. I HAVE HAD THE SEAT REPLACED 3 TIMES, THE LAST TIME I WAS TOLD A NEW PART NUMBER WOULD BE INSTALLED, WHEN I CLAIMED THE VEHICLE, I FOUND THE SAME PART NUMBER WAS PUT IN AND THAT ONE FAILED. TWICE IN THE PAST 7 MONTHS I REQUESTED THEY ORDER THE NEW PART, THEY AGREED AND EACH TIME I WENT IN TO INQUIRE ABOUT THE STATUS OF MY REQUEST, THEY SAID THEY HAVE NO RECORD OF MY REQUESTING THE PART. AT THIS TIME THE MILEAGE IS NOW OUT OF WARRANTY. *JB

DT*: THE CONTACT STATED WHILE PLACING THE VEHICLE IN REVERSE WITH BRAKE PRESSURE APPLIED, THE VEHICLE LURCHED BACKWARDS. THE CONTACT SHUT OFF THE IGNITION WHICH STOPPED THE VEHICLE. THE VEHICLE STRUCK A TREE WITH EXTENSIVE DAMAGE TO THE REAR OF THE VEHICLE. NO INJURIES WERE SUSTAINED. THE POLICE WERE CONTACTED, BUT A REPORT WAS NOT TAKEN. THE VEHICLE WAS TOWED TO A DEALER FOR INSPECTION, BUT WAS UNABLE TO DETERMINE THE CAUSE OF THE SUDDEN ACCELERATION.

FOR NO SPECIFIC REASON THE WINDOWS ON THE JEEP CHEROKEE GRAND LAREDO SUDDENLY DROP IN THEIR CHANNELS AND WILL NOT COME BACK UP. I HAD A SIMILAR FAILURE ON A 2000 MODEL PREVIOUSLY OWNED, AND NOW WITH MY 2002 I HAD THE SAME ISSUE ON DECEMBER 31 2005 WITH THE REAR DRIVER SIDE WINDOW, AND YESTERDAY WITH THE PASSENGER FRONT WINDOW. THIS MORNING I CALLED JEEP CUSTOMER SERVICE AND WAS GIVEN THE TYPICAL RUNAROUND. I HAVE EXTENDED WARRANTY AND TRIED TO GET THE DEDUCTIBLE ($100 PER OCCURRENCE) WAIVED AND THAT DIDN'T WORK EITHER. I WAS INFORMED BY MY SERVICING DEAL THAT THIS IS A KNOWN ISSUE THAT WAS SUPPOSED TO HAVE BEEN CORRECTED IN MODELS STARTING IN 2005 WHERE THEY SWITCHED THE PLASTIC REGULATOR FOR A METAL ONE. I INFORMED CUSTOMER RELATIONS THAT THIS IS NOT AN ISOLATED ISSUE AS TWO OTHER COWORKERS HAVE HAD THE SAME ISSUE ON THREE WINDOWS IN THE SAME MODEL TRUCKS/YEAR. WHO KNOWS HOW MANY OTHERS THERE ARE OUT THERE!. DAIMLER CHRYSLER OBVIOUSLY DOESN'T REALIZE THAT THIS IS A VERY DANGEROUS SITUATION THAN CAN EXPOSE DRIVERS TO ACCIDENTS WHILE DRIVING IF THEY HAVE TO PAY ATTENTION TO A SUDDEN DROPPING WINDOW, OR A POTENTIAL PERSONAL SAFETY ISSUE IF DRIVING IN A POTENTIALLY DANGEROUS AREA. PLEASE INVESTIGATE WHAT CAN BE DONE ABOUT IT. *JB

1. PURCHASED CAR USED IN FEBRUARY 2005. FAN BROKE OFF IN JULY 2005. RAN AIR DAILY IN SUMMER, NO PROBLEMS, THEN ONE DAY IT JUST MADE A POPPING NOISE. THERE WERE PIECES OF THE PLASTIC FAN ON THE GROUND, AND A PIECE STILL UNDER THE HOOD. 2. I HAVE A WARRANTY, BUT IT DOES NOT COVER THIS VEHICLE. IT OVERHEATS IF I IDLE TOO LONG BECAUSE THERE IS NO FAN. TO PURCHASE A FAN SHROUD FROM A JEEP DEALER COSTS $370-400, NOT INCLUDING LABOR. 3. HAVE NOT REPLACED FAN/FAN SHROUD YET.*AK

MY JEEP LIBERTY '02 REAR WHEEL DRIVE. I WAS ATTEMPTING TO CHANGE LANES AT ABOUT 50-55 MPH ON A WINDY DAY(50 MPH WINDS) WHEN THE WIND THREW MY BACK END INTO THE GUARD RAIL WHEN APPROACHING AN OVERPASS.THE JEEP HIT THE BACK END ON RAIL FOLLOWED BY THE FRONT END THEN ROLLED UPSIDE DOWN CROSSED THE OVERPASS BEFORE ROLLING OVER ONE COMPLETE TIME THEN FINALLY LANDED RIGHT SIDE UP ON TOP OF THE RAIL ON THE OPPOSITE SIDE OF THE OVERPASS. MY JEEP WAS HIT ON EVERY SECTION OF PANELS ON EVERY SIDE PLUS LOST MANY SECTIONS FROM THE FRONT AND SIDE ENDS. NOT ONE OF MY AIR BAGS WENT OFF AND MY KEYS WOULD NOT COME. THE JEEP NO LONGER LOOKS LIKE AN SUV, MORE LIKE A KIA RIO OR SOMETHING. I SHOULD OF HIT AT LEAST ONE OF THE SENSORS FOR THE AIR BAG. *JB

LOWER BALL JOINT FAILURE ON 2002 JEEP LIBERTY SPORT. ORIGINAL LOWER BALL JOINT RECALL WAS NOV 03. AT THAT TIME MY VEHICLES BALL JOINTS WERE INSPECTED AND THE ALUMINUM HEAT SHIELD WAS INSTALLED. MY BALL JOINT WAS NOT REPLACED BECAUSE THEY WERE ALREADY REPLACED UNDER WARRANTY AT 23911 MILES ON 29 JUL 03. I NOW HAVE 42665 MILES TODAY 25 OCT 05, AND THE LEFT FRONT BALL JOINT HAS FAILED. IT HAS EXCESSIVE BUMP (UP AND DOWN MOTION IN THE SOCKET) AND VIBRATION IN STEERING WHEEL AND ON FLOORBOARD. VEHICLE IS NOT SAFE TO DRIVE, AND IS PARKED WAITING FOR NEW PARTS, BASED ON OTHER FAILURES I HAVE SEEN OR HEARD ABOUT. JEEP HAS USED AN UNDER RATED PART FOR THIS APPLICATION. I HAVE NEVER SEEN A BALL JOINT ONLY LAST 20,000 MILES AND BE CONSIDERED "NORMAL FOR THE VEHICLE" AS D/C WOULD CLAIM. SUMMARY: 2002 JEEP LIBERTY BUILD DATE:08/01 LOWER BALL JOINT FAILURES AT: 23911 MILES ON 29 JUL 03 AND 42665 MILES ON 25 OCT 05. ON ORDER ARE HEAVY DUTY SERVICEABLE REPLACEMENT BALL JOINTS FROM MOOG PART # K3199, WILL REPLACE ALL 4 BALL JOINTS WITH STRONGER SERVICEABLE MOOG JOINTS. I WILL BE KEEPING ALL 4 OLD JOINTS, INCLUDING THE FAILED LEFT FRONT LOWER BALL JOINT. *NM

DT: THE CONTACT OWNS A 2002 JEEP LAREDO. THE FRONT AND BACK BRAKE PADS AND ROTORS WERE REPLACED FOUR TIMES DUE TO THE APPLICATION OF CHEAP ROTORS TO THE VEHICLE. THE CONTACT STATED THE VEHICLE PULSATED WHILE DRIVING 40 MPH, BUT DID NOT HAVE ANY PROBLEMS WITH STOPPING. OTHER THAN THE PULSATION THERE WAS NO INDICATION THAT THERE WERE ANY PROBLEMS WITH THE BRAKING SYSTEM. THE PULSATION OCCURRED UNDER NORMAL DRIVING AND ROAD CONDITIONS. THE REPLACEMENTS HAD TO BE DONE EVERY 9,000 MILES AT THE CONSUMER'S EXPENSE WITH THE EXCEPTION OF ONE TIME. THE CONTACT STATED THAT THE TORQUE CONVERTER FAILED. THE CONSUMER REPLACED THE TORQUE CONVERTER WITH THE MANUFACTURER COVERING HALF OF THE COST. *AK

DT: THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE LAREDO. THE CONTACT HAS 37,000 MILES ON THE VEHICLE. HE STATES THAT CHRYSLER HAS REPLACED THE ROTORS SIX TIMES AND CUT THEM DOWN TWICE. THEY WERE DOING THIS REPAIR UNDER WARRANTY, AND NOW HIS EXPERIENCING THIS PROBLEM AGAIN. WARRANTY EXPIRED, AND THEY WILL NOT DO IT ANYMORE THEY TOLD HIM IT WOULD COST HIM 235.00 TO REPLACE. CHRYSLER TOLD HIM THAT THEY HAD GONE ABOVE AND BEYOND AND THAT WAS ALL THEY WERE GOING TO DO WITH THE VEHICLE. TALKED TO SEVERAL OTHER PEOPLE WITH THE JEEP VEHICLES AND THEY ALL HAVE BEEN HAVING THE SAME PROBLEM. THE CONTACT STATED THAT AFTER 3000 MILES OF DRIVING THE VEHICLE BEGAN TO HAVE THIS PROBLEM. BETWEEN 3000 MILES-5000 MILES MILES THE ROTORS WARPED AND NEEDED TO BE REPLACED. *AK

I HAD WARPED ROTORS ON MY CAR 3 TIMES NOW. THIS LAST TIME, I ONLY WENT LESS THAN 10,000 MILES. THEY KEEP USING THE SAME PART, SO THE PROBLEM IS CONSISTENT. I JUST GOT THIS PROBLEM FIXED AND LATER THAT NIGHT MY BRAKES WERE SQUEAKING. I HAVE A CONSTANT RUBBING NOISE WHEN I TURN MY CAR (NOT SHARPLY, JUST NORMAL TURNING). THEY CHECK IT EVERY TIME I'M IN FOR SERVICE AND STATE THEY CAN'T FIND ANYTHING. I HAD FLUIDS LEAK IN MY CAR THAT CAUSE A WIRE TO BURN (WITHIN 3000 MILES) AND OTHER OIL LEAKS THAT REQUIRED NEW SPARKS. I FEEL LIKE I'M CONSTANTLY IN THE SHOP WITH THIS CAR. *NM

I HAVE A 2002 JEEP GRAND CHEROKEE AND HAVE RECENTLY BEEN TOLD THE ROTORS ARE WARPED. I HAD THE SAME PROBLEM WITH MY PREVIOUS 2004 JEEP GRAND CHEROKEE AFTER A FEW MONTHS OF LEASING IT BRAND NEW. IN SPEAKING WITH THE JEEP SERVICE REPRESENTATIVES AT MY LOCAL DEALERSHIP AND LOCAL INDEPENDENT MECHANICS, I HAVE LEARNED THAT THIS WARPING IS A SPECIFIC PROBLEM WITH JEEP GRAND CHEROKEE BRAKING SYSTEMS. IN SPEAKING WITH THEIR CORPORATE OFFICE, THEY ARE UNWILLING TO ACKNOWLEDGE THIS IS A PROBLEM. *JB

DT: CONTACT STATES SINCE THE TIME THE VEHICLE WAS LEASED THERE WAS A HOLE IN THE WHEEL WELL. HAD THE ROTORS RESURFACED OR REPLACED 4 TIMES SINCE 2002. THE ROTORS NEEDED TO BE REPLACED AGAIN. WHILE DRIVING THE BATTERY DIED. THE SERVICE DEALER SAID THE BATTERY WAS COMPLETELY DRAINED BECAUSE THE VEHICLE WAS NOT DRIVEN ENOUGH. THE SERVICE DEALER STATED THE FIRST AND SECOND SET OF ROTORS WERE DEFECTIVE. THE THIRD TIME CONSUMER WAS NOT OFFERED AN EXPLANATION AS TO WHY THE ROTORS WERE WARPED. *AK

IN MARCH 2004 AT APPROXIMATLY 11,800 MILES I HAD THE BRAKES ON MY 2002 JEEP REPLACED DUE TO WARPED ROTORS. THE BRAKES WERE REPLACED IN ACORDANCE WITH TSB 05-003-02 AND TSB LON 05-81-01-92. IN JUNE 2005 AT APPROXIMATLY 21,000 MILES THE ROTORS WERE WARPED AGAIN AND THE JEEP DEALER RECOMMENDED REPLACING THE ROTORS AGAIN BUT IT WOULD NOT BE COVERED UNDER WARRANTY. EVEN IF THEY HAD REPLACED THEM UNDER WARRANTY I WOULD STILL BE CONCERNED ABOUT THE SAFETY OF THESE BRAKES IF THE ROTORS NEED TO BE REPLACED EVERY 10,000 MILES. AFTER A SEARCH ON THE INTERNET I HAVE DISCOVERED THAT THIS DOES NOT APPEAR TO BE AN ISOLATED PROBLEM. I HAVE ALSO SUBMITTED A REQUEST FOR ASSIATANCE FROM CHRYSLER BUT AFTER WHAT I HAVE READ I DON'T EXPECT MUCH HELP FROM THEM.

CAR, JEEP LAREDO 2002 W18000 MILES. NEEDED NEW FRT BRAKE ROTORS AND PADS.

DT: 04-29-04 WHILE DRIVING THROUGH A PARKING LOT,PRIOR TO THAT HAD BEEN TO A FLOWER NURSEY WHERE A LOT OF DIRT AND GRAVEL WERE ON GROUND AND THEN TO A SHOPPING CENTER. DRIVING A SLOW SPEED APPROACHING STOP SIGN, REGULAR WEIGHT IN VEHICLE. APPLIED BRAKE PRESSURE WHICH SEEMED TO GRIP AND THEN STARTED TO SLOW AND THEN LOST FUNCTION ON BRAKES. APPLIED STEADY PRESSURE TO TRY TO STOP BEFORE THE INTERSECTION, APPROXIMATELY 15 FEET FROM THE INTERESECTION TOOK FOOT OFF BRAKE WHICH WAS PRESSED TO FLOOR WHICH SEEMED AS IF THEY WERE RESPONDING BUT ONLY FOR A FEW SECONDS WHICH CEASED TO WORK DESPITE CONTINOUS PRESSURE. NO BRAKES WHATSOEVER. REMOVED FOOT IMMEDIATELY AND THEN PUSHED DOWN HARD TO ENGAGE ABS. FELT OR HEARD NOTHING. AT THAT POINT, STEERING WAS UNDER CONTROL BUT CAR WAS NOT STOPING. WAS IN STRAIGHTWAY STRUCK ANOTHER VEHICLE WHICH WAS SPEEDING THROUGH. HIT THE SIDE OF THE PASSENGER PART OF THE OTHER VEHICLE IN THE REAR, TOTALED SUV WITH FULL FRONTAL IMPACT. AIR BAGS DEPLOYED IN A SOFT MANNER. FEELS AS THOUGH SENSORS ALONG WITH OTHER SYSTEMS WERE NOT OPERATING NORMALLY. SUFFERED HEAD AND CHEST INJURIES. SELT BAGS DID NOT LOCK ALONG WITH BRAKES. AGAIN AIR BAGS WERE SOFT, DRIVER WENT THROUGH AIR BAG STRIKING THE STEERING WHEEL WITH HEAD AND CHEST. *AK

BRAKE ROTORS ON 2002 JEEP GRAND CHEROKEE NEEDED TO BE RESURFACED DUE TO WARPING, VEHICLE HAS 18000 MILES ON IT. WOULD NOT HAVE MADE COMPLAINT BUT APPARENTLY THESE COMPLAINTS ARE NUMEROUS,, AND CHRYSLER NEED TO MAKE GOOD. THIS DEFINITELY IS A MANUFACTURER DEFECT, WITH SO MANY COMPLAINTS. NO WAY SHOULD BRAKE ROTORS WARPED SO MUCH.. AND OF COURSE ITS NOT PAID FOR,

BRAKES/ ROTOR/CALIPER REPLACED @ 6257 MILES DUE TO VIBRATION WHEN APPLYING BRAKES AT ANY SPEED. BRAKE LIGHT ON @ 16992 MILES DUE TO LOW BRAKE, CAUSE OF THIS WAS RIGHT FRONT CALIPER BAJO BOLT LOOSE. @ 19353 MILES AFTER OIL CHANGE AND TIRE ROTATION BRAKES BEGAN TO SURGE WHEN APPLIED, FOUND LUGNUTS TORQUED DOWN TO TIGHT. INSTEAD OF REPLACE DAMAGED ROTORS THEY TURNED ROTORS. @ 40405 MILES BRAKES AGAIN STRATED TO VIBRATES AND SURGE WHEN APLLYING BRAKES AT ANY SPEED. WARRENTY HAS SINCE EXPIRED ON THE BRAKES. *AK

WHILE APPLYING THE BRAKE PEDAL VEHICLE JERKED AND FAILED TO STOP COMPLETELY. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT THE ROTORS NEEDED TO BE REPLACED, AND REPLACED THEM THREE TIMES. HOWEVER, THE PROBLEM RECURRED. *AK

I'VE HAD TWO INCIDENTS WHERE I HAD PROBLEMS WITH THE ROTORS ON THIS CAR. 1ST INCIDENT WAS 8/02 AT 8,700 MILE & NOW 11/04 AT 17,242 MILES. EACH TIME AS DRIVING I WOULD APPLY THE BRAKE A STEERING WHEEL WOULD SHAKE. I BROUGHT THE CAR TO THE DEALER AND EACH TIME THEY INFORMED ME THAT THERE WAS NOT A PROBLEM WITH ROTORS BEING A DEFECTIVE, BUT THEY WARPED DUE TO MY DRIVING HABITS. HOW WOULD THEY KNOW MY DRIVING HABITS. I'VE HAD SEVERAL CARS IN MY LIFETIME AND NEVER HAD THESE PROBLEMS. I ALSO HAD A PROBLEM WITH THE FUEL INJECTION. IT WAS ALSO REPAIRED BY THE DEALERSHIP. I CONTACTED CHRYSLER CUSTOMER SERVICE AND THEY WERE NOT HELPFUL. CLAIMS THAT IT'S NOT A DEFECT AND HE SAID THAT THE ROTORS CAN WARP AFTER JUST ONE TRIP. I REALLY DOUBT THAT. HE WAS EXTREMELY RUDE. I GUESS WITH THIS TYPE OF VEHICLE IT'S GOING TO BE CUSTOMARY TO HAVE THESE REPAIRS DONE AFTER 8,700 MILES.*AK

SINCE I BOUGHT THE VEHICLE, THE BRAKES HAVE NOT BEEN "RIGHT". I TOOK IT IN A FEW TIMES TO BE TOLD NOTHING WAS WRONG. I WAS IN 2 ACCIDENTS, WHERE THE VEHICLE WOULD NOT STOP, AND REAR ENDED EACH VEHICLE. WHEN I BRAKED AT SPEEDS OVER 50 MPH, THE FRONT OF THE VEHICLE SHOOK. IN AUG. 04, I CALLED THE DEALER AGAIN TO COMPLAIN, AND WAS TOLD THE BRAKES ARE NOT UNDER WARRANTY (2002 GRAND CHEROKEE LAREDO - 26000 MI) I FINALLY TOOK IT TO MY PRIVATE MECHANIC, WHO TOLD ME THAT HE HAS REPLACED NUMEROUS BRAKES ON THIS MODEL - THEY SEEM TO BE OUT OF ALIGNMENT FROM THE START. MY INSURANCE COMPANY DROPPED ME - TOO MANY OF THE SAME ACCIDENTS IN THE LAST 2 YEARS, AND AM NOW PAYING HIGH RATES, AS A RESULT. *JB

THE FRONT BRAKES WORE OUT PREMATURELY AT 13,000 MILES. THE MANUFACTURER WAS CONTACTED, AND TO THIS DATE THE COMPLAINT HAD NOT BEEN RESOLVED. AN INDEPENDENT SHOP INDICATED THAT THIS WAS A VERY FREQUENT PROBLEM. THE VEHICLE WAS NOT FIXED. *AK THE VEHICLE HAD WARPED ROTORS. THE SITUATION DETERIORATED OVER A PERIOD OF TIME TO THE POINT WHERE THE BRAKES WOULD CONSTANTLY VIBRATE AND SHAKE AT ANY SPEED. *SC *JB

WHILE DRIVING AT 25 MPH, AND WHEN THE BRAKES WERE DEPRESSED THERE WAS SEVERE VIBRATION IN THE ENTIRE VEHICLE. THIS PROBLEM HAPPENED ON NUMEROUS OCCASIONS. ALSO, THIS PROBLEM WAS PROGRESSIVELY GETTING WORSE, TO THE POINT WERE THE STEERING WHEEL WOULD SHAKE IN CONSUMER'S HANDS. DEALER FOUND THAT THE PROBLEM PERTAINED TO THE BRAKE ROTORS. *AK

MY SUV HAS BEEN HAVING THE SAME PROBLEMS AND I HAVE TAKEN IT TO THE DEALERSHIP MANY TIMES; THAT TRUCK HAS A SERIOUS ELECTRICAL PROBLEM IN ADDITION TO THE SAME PROBLEMS LIKE THE ENGINE SMOKING, ENGINE LIGHT ON AND FAILURE OF RADIO AND ALL BRAKE LIGHTS.*AK

CONSUMER HAD TO REPLACE THE BRAKE PADS, DRUMS, AND ROTORS AFTER 9880 MILES. BRAKE PADS, DRUMS, AND ROTORS WERE REPLACED THREE TIMES WITH LESS THAN 20,000 MILES. *AK

WHILE DRIVING IN THE RAIN OR SNOW AND WHEN BRAKES WERE DEPRESSED VEHICLE WENT OUT OF CONTROL. VEHICLE WAS TAKEN TO THE DEALER FIVE TIMES BEFORE THE PROBLEM WAS REPAIRED. THE PADS/ROTORS AND THE DRUMS WERE REPLACED DURING THE LAST VISIT. MANUFACTURER HAD NOT BEEN INFORMED OF THE PROBLEM.*AK

LEFT REAR TIRE BLOW OUT WHILE DRIVING AT 70 MPH. TIRE SIDEWALL WAS SHATTERED. *AK

WHILE DRIVING AT 45 MPH THE VEHICLE WILL VIBRATE. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. MR

WHILE TRAVELING ON THE HIGHWAY WHEN SHE APPLIED HER BRAKES THE VEHICLE STARTTO SHAKE AND VIBRATES. THE DEALERSHIP IS AWARE OF THE PROBLEM. MR

RECALL NUMBER A02/ORVR SYSTEM NEEDS TO BE REPLACED. THERE ARE NO PARTS AVAILABLE/VALLEY BUICK WILLIAM PENN HIGHWAY MONROEVIILE PA 15145 412 373 3000. *AK CONSUMER STATES TWO RECALL NOTICES HAVE BEEN RECEIVED, HOWEVER PARTS ARE STILL NOT AVAILABLE. *SLC