2015 Jeep Grand Cherokee complaints

THIS HAS HAPPENED AT LEAST THREE TIME IN FIVE MONTHS. I THOUGHT THE ELECTRONIC GEAR SELECTOR WAS IN PARK BUT WAS IN SOME OTHER GEAR. IT IS DIFFICULT TO SEE WHAT GEAR THE SELECTOR IS IN. FORTUNALELY NOTHING SERIOUSLY HAS HAPPENED SO FAR. THE CAR HAS DRIFTED OR ROLLED BUT I HAVE BEEN ALBE TO STOP IT BEFORE IT HIT SOMETHING OR SOMEONE.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT AFTER THE GEAR SHIFTER WAS PLACED IN PARK, THE VEHICLE BEGAN TO ROLL BACKWARDS INDEPENDENTLY. AT TIMES, IT WAS DIFFICULT TO KNOW IF THE VEHICLE WAS IN PARK OR REVERSE DUE TO THE FAILURE OF THE GEAR SHIFTER. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200.

I HAVE OWNED A 2015 JEEP GRAND CHEROKEE FOR 6 MONTHS NOW. ON AT LEAST 3 DIFFERENT OCCASIONS I HAVE EXITED THE VEHICLE WITH THE ENGINE RUNNING THINKING IT WAS IN 'PARK' ONLY TO FIND LATER UPON RE-ENTERING THE VEHICLE THAT IT WAS ACTUALLY IN 'REVERSE'. THE ONLY THING THAT KEPT THE VEHICLE FROM ROLLING AWAY WAS THAT I HAD FIRMLY ENGAGED THE EMERGENCY BRAKE. LUCKILY, I HAVE A HABIT OF ALWAYS USING MY EMERGENCY BRAKE. IN TWO INSTANCES, WITH THE ENGINE RUNNING AND THINKING THE VEHICLE WAS IN 'PARK' I EXITED THE VEHICLE AND WENT BEHIND IT TO OPEN THE TAILGATE. WHEN THE TAILGATE WOULD NOT OPEN I WENT BACK TO THE DRIVER'S SIDE ONLY TO REALIZE THE VEHICLE WAS ACTUALLY IN 'REVERSE' (WHICH IS WHY THE TAILGATE WOULD NOT OPEN). AGAIN, THE ONLY THING THAT KEPT THE VEHICLE FROM ROLLING AWAY (OR ONTO ME) WAS THE FIRMLY ENGAGED EMERGENCY BRAKE. I THINK THE DESIGN OF THE GEAR SHIFT SELECTOR IS A SERIOUS SAFETY ISSUE THAT COULD EASILY RESULT IN INJURY, DEATH, AND/OR PROPERTY DAMAGE.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. AFTER SWITCHING TO THE PARK POSITION AND EXITING WITH THE ENGINE RUNNING, THE VEHICLE SUDDENLY DROVE FORWARD AND STRUCK A SECOND VEHICLE. THE CONTACT SUSTAINED AN INJURED RIGHT ARM. MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. ALSO, WHILE DRIVING AT VARIOUS SPEEDS, THE COLLISION AVOIDANCE SYSTEM RANDOMLY ACTIVATED AND CAUSED THE BRAKING SYSTEM TO ABRUPTLY STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 1,000.

ON NUMEROUS OCCASIONS THROUGHOUT 2015 THE VEHICLE HAS FAILED TO SHIFT INTO PARK, DRIVE AND OR REVERSE WHEN THE SHIFT LEVER WAS ACTUATED TO SELECT THOSE GEARS ! IF YOU DO NOT PAY PARTICULARLY CLOSE ATTENTION TO THE INDICATORS YOU DO NOT REALISE THAT THE VEHICLE IS NOT IN THE SELECTED GEAR AND WILL ROLL OFF OR MOVE IN AN UNINTENDED DIRECTION . NEEDLESS TO SAY MY WIFE AND I CONSIDER THIS DEFECT TO BE EXTREMELY DANGEROUS AND FEEL IT NEEDS IMMEDIATE REMEDY BY THE MANUFACTURER . I UNDERSTAND THE 2016 MODELS NO LONGER USE THIS SHIFTER MECHANISM AND I SUGGEST CHRYSLER SHOULD RECALL THE OLDER MODELS AND REPLACE THE SHIFTER MECHANISM WITH A SAFER VERSION !

I EXPERIENCED THE PROBLEM REPORTED IN THE NEWS ARTICLE REGARDING THE CONFUSING CHRYSLER JEEP ELECTRONIC SHIFTER. I LEFT MY CAR RUNNING AND THOUGHT I HAD PUT IT INTO PARK. I WALKED AROUND THE CAR AND WENT INTO MY HOUSE FOR 5 MINUTES. WHEN I CAME OUT THE CAR HAD ROLLED DOWN A DRIVEWAY INTO A NEIGHBORS YARD CAUSING NEARLY $10K IN DAMAGE.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, IT ROLLED AWAY INDEPENDENTLY AND STRUCK A TREE IN A PARKING LOT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A THIRD PARTY INVESTIGATOR ARRIVED TO DETERMINE THE CAUSE OF THE FAILURE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND REPAIRED BY THE INSURANCE COMPANY. THE APPROXIMATE FAILURE MILEAGE WAS 5,812.

ON SEVERAL OCCASIONS, THE TRANSMISSION WAS NOT FULL ENGAGED IN PARK, WHEN I STARTED TO EXIT THE VEHICLE AND THE UNIT BEGAN MOVING. WHILE I HAVE NOT BEEN INJURED, THE SYSTEM OF SHIFTING NEEDS TO BE IMPROVED, SO THAT IT IS CLEAR THE UNIT IS IN PARK. IT IS HARD TO SEE THE DASH INDICATOR REGARDING WHAT GEAR THE VEHICLE IS ENGAGED. THE SITUATION IS UNNERVING AT TIMES. THE VEHICLE OPERATES WELL IN OTHER ASPECTS.

ON MANY OCCASIONS, BOTH MY WIFE AND I HAVE EXPERIENCED THIS VEHICLE NOT PROPERLY GOING INTO PARK WHEN SHIFTED FROM EITHER DRIVE OR REVERSE. IF YOU DO NOT LOOK AT THE SHIFTER CONTROL AND ASSUME THAT IT IS IN PARK, IT WILL MOVE (IN REVERSE) UNLESS YOU STOP IT AND RE-SHIFT INTO PARK AND LOOK AT THE PANEL. I CALLED SEVERAL CHRYSLER/JEEP DEALERSHIP SERVICE DEPARTMENTS TO CHECK AND SEE IF THERE ARE ANY OTHER REPORTED ISSUES AND WAS TOLD THAT THEY DIDN'T KNOW ANYTHING ABOUT THE PROBLEM. THIS IS GOING TO CAUSE AN ACCIDENT.

2015 JEEP GRAND CHEROKEE SHIFTER IS UNSAFE. MANY TIMES OVER THE LAST YEAR I HAVE MISTAKENLY PUT THE CAR IN REVERSE INSTEAD OF PARK. THIS IS VERY EASY TO DO. THE AUTOMATIC SHIFTER HAS NO DETENTS, BUT IS AN ELECTRIC SWITCH. WHEN THE VEHICLE GOES INTO REVERSE, THE ENGINE REMAINS RUNNING, AND IT IS POSSIBLE TO EXIT THE VEHICLE THINKING IT IS IN PARK. WHEN THIS HAPPENS THE CAR WILL ROLL BACKWARD AT A VERY HIGH RATE OF SPEED. SOMETHING NEEDS TO BE DONE TO CORRECT THIS VERY UNSAFE CONDITION. IT IS VERY EASY TO THINK YOU HAVE IT IN PARK WHEN IT IS ACTUALLY IN REVERSE.

THE SHIFT UNIT FAILS TO POSITIVELY ENTER THE PARK POSITION WHEN SHIFTED TO THAT POSITION. IT HAS ENTER THE REVERSE MODE! THIS HAS HAPPENED SEVERAL TIMES. IF THE SHIFTER IS ACCIDENTALLY BUMPED TO THE NEUTRAL POSITION WHILE IN MOTION SUCH AS IF YOU ARM IS ON THE CONSOLE AND HARD BRAKING CAUSED YOUR HAND/ARM SLIDE FORWARD CONTACTING THE SHIFTER PUTTING THE UNIT IN NEUTRAL, THE BRAKE MUST BE APPLIED BEFORE THE UNIT CAN BE SHIFTED BACK INTO GEAR. THE VEHICLE WILL BE STILL IN MOTION! THE UNIT IS NOT USER FRIENDLY IN SELECTING A GEAR. YOU MUST VISUALLY ASSURE YOU ARE IN THE DESIRED GEAR. THE DIAL KNOB SYSTEM CHRYSLER HAD IN VEHICLES WITHOUT A CONSOLE WAS MUCH MORE USER FRIENDLY! THIS ISSUE SHOULD BE ADDRESSED! I BELIEVE SEVERAL YEARS BACK IN THE 70S FORD HAD A SIMILAR ISSUE WITH THE CAR MOVING FROM PARK TO REVERSE ON ITS OWN. I PERSONALLY KNOW OF ONE LADY WHO WAS DRAGGED BY THE CAR AFTER THE DOOR KNOCKED HER DOWN AS THE CAR WENT INTO REVERSE! THESE ISSUES WITH MY 2015 JEEP HAVE OCCURRED SEVERAL TIMES SINCE I HAVE OWNED THIS VEHICLE.

THE ELECTRONIC GEAR SHIFT CAN BE CONFUSING SINCE IT IS EASY TO LOSE TRACK OF THE NUMBER OF 'VIRTUAL' STEPS IT HAS MOVED IN EITHER DIRECTION. THE DASHBOARD DISPLAY CAN BE OBSCURED BY THE STEERING WHEEL SPOKES IF IN A TURNING POSITION SO ONE CAN THINK THE TRANSMISSION IS IN PARK WHILE THE ENGINE IS IDLING AND EXIT THE VEHICLE. BOTTOM LINE YOU HAVE TO BE VERY PROACTIVE ABOUT DETERMINING WHAT STATE THE TRANSMISSION IS IN SINCE THE FEEDBACK BY CLICK / FEEL IS SUBTLE AND THE DASH DISPLAY CAN BE OBSCURED. IN SHORT I AM NOT SURPRISED SOME HAVE BEEN SURPRISED BY THIS TRANSMISSION SHIFT MECHANISM AS I FIND MYSELF OFTEN MOVING THE SHIFT ARM TOO FAR OR NOT ENOUGH. ONE GOOD FEATURE IS NOT BEING ABLE TO SHUT OFF THE ENGINE IF THE TRANSMISSION IS NOT IN "PARK'. SO THAT IS A USEFUL CLUE. BUT THAT STILL ALLOWS THE DISTRACTED DRIVER TO EXIT THE VEHICLE, MOTOR IDLING, AND THE TRANSMISSION NOT IN PARK. I UNDERSTAND THE SHIFT MECHANISM HAS BEEN CHANGED FOR 2016 WHICH MAY BE AN IMPROVEMENT. PERSONALLY, IT SOUNDS TO ME LIKE THEY KNEW THEY HAD A POTENTIAL PROBLEM.

SHIFTING MECHANISM DOES NOT ALWAYS GO INTO PARK WHEN THE LEVER IS ACTIVATED AND DIRECTED TO THE PARKING INDICATOR.. ONE NEW SYMPTOM LAST COUPLE OF DAYS.. THE COMPUTER SCREEN DISPLAY INDICATES IT WILL NOT GO INTO PARK BECAUSE THE VEHICLE IS STILL MOVING - YET THE VEHICLE IS SETTING STILL.

THE TRANSMISSION SHIFT KNOB IS DIFFICULT TO USE AND DOES NOT GO INTO INTENDED GEAR OR PARK EASILY. OFTEN I WILL STOP THE CAR, SHIFT INTO PARK, AND FIND THAT THE CAR STILL MOVES AFTER I TAKE MY FOOT OFF THE BRAKE ... TURNS OUT ITS NOT ACTUALLY IN PARK. THERE IS NO INTUITIVE WAY TO FEEL THAT THE SHIFTER IS FIRMLY IN THE PARK POSITION. THIS CREATES A DANGEROUS SITUATION. SAME APPLIES WITH THE BUTTON/KNOB TO TURN THE CAR OFF. IF I AM STOPPED AND PUSH IT, IT SEEMS LIKE IT SHOULD PUT THE CAR IN PARK AND SHUT OFF IT DOES NOT. I HAVE PARKED THE CAR AND BEGUN TO EXIT ON AT LEAST 10 OCCASIONS WHEN THE CAR MOVED.OTHER DRIVERS THAT HAVE BORROWED MY CAR HAVE EXPERIENCED THE SAME THING. THIS IS MY 8TH JEEP GRAND CHEROKEE THAT I HAVE OWNED OR LEASED ... I HAVE NOT EXPERIENCED THIS PROBLEM WITH ANY OF THE PRIOR VEHICLES. IT IS DANGEROUS.

IT IS VERY DIFFICULT TO FIND PARK OR REVERSE WITH THE SHIFTER. HAVE LEFT IT IN REVERSE OR NUETRAL WITH ENGINE RUNNING AND EXITING THE CAR. FORTUNATELY THE PARKING BRAKE WAS ENGAGED WHICH PREVENTED THE CAR FROM MOVING. NEEDS TO BE FIXED.

THE SHIFTER IN THIS VEHICLE IS NOT INTUITIVE, STICKS IN GEARS AND HAS POOR TACTILE FEEDBACK FOR DESIRED GEAR. OFTEN THE VEHICLE STAYS IN REVERSE GEAR WHEN PUSHED ALL THE FORWARD WHEN PARKING FROM DRIVE. IN MULTIPLE INSTANCES I THOUGHT THE CAR WAS IN PARK AND EXITED THE VEHICLE WITH THE CAR RUNNING TO FIND IT WAS STILL IN REVERSE. THE CAR STARTED TO ROLL BACKWARDS AS I WAS GETTING OUT. ALSO, PADDLE SHIFTERS ARE ERRATIC AND DO NOT SHIFT WHEN UNDER HIGH RPM. I COMPLAINED TO THE DEALER A FEW TIMES ONLY TO BE TOLD "IT TAKES SOME GETTING USED TO". THIS IS A SERIOUS SAFETY ISSUE. I'VE OWNED 5 GRAND CHEROKEES INCLUDING THE 2011 YEAR WITH A PERFECTLY FUNCTIONAL AND SAFE GEAR SELECTOR.

THE CONSOLE SHIFTER IS NOT ATYPICAL OF A NORMAL AUTOMATIC TRANSMISSION SHIFTER. THE GATE DOES NOT HAVE A FEEL THAT ALLOWS THE DRIVER TO SENSE WHICH GEAR THEY ARE IN. I JUST RECENTLY LEFT THE CAR IN NEUTRAL WHILE STOPPING TO GO MAIL A LETTER AT HE MAILBOX. THE JEEP STARTED TO ROLL AND I WAS STRUCT BY THE MIRROR. I AM JUST GLAD I WAS ABLE TO GET BACK INTO THE VEHICLE AND APPLY THE BRAKES.

ON JANUARY 12 2016 AT 9AM I WAS PARKING IN AN OFFICE PARKING LOT. AFTER COMING TO A STOP IN THE PARKING SPACE BEHIND A CEMENT CURB AND 2 TO 3 FEET FROM AN OFFICE BUILDING I STARTED MOVE THE GEAR SHIFT FROM "DRIVE" TO "PARK." THE CAR SUDDENLY SURGED FORWARD AT FAST ACCELERATION OVER THE CURB AND INTO THE BUILDING. MY FOOT WAS ON THE BRAKE BUT THE CAR WAS ONLY STOPPED BY THE BRICK BUILDING. THERE WAS CONSIDERABLE DAMAGE TO THE CAR AND BUILDING. I CONTACTED CHRYSLER CORPORATION AND THE CAR WAS TOWED TO THE DEALERSHIP WHERE I HAD PURCHASED IT LESS THAT TWO MONTHS PREVIOUSLY. ON JANUARY 22, 2016 CHRYSLER RESPONDED THEY COMPLETED AN INVESTIGATION AND THAT THEY DID NOT BELIEVE THE ACCIDENT WAS DUE TO A MANUFACTURING RESPONSIBILITY. I REQUESTED A COPY OF THE INVESTIGATION BUT CHRYSLER HAS REFUSED SAYING IT IS CONFIDENTIAL AND THEY HAVE CLOSED THE CASE. THE CAR IS BEING REPAIRED AT THE DEALERSHIP BUT WE DO NOT FEEL IT IS SAFE TO DRIVE UNLESS CHANGES ARE MADE TO THE TRANSMISSION. I HAVE REQUESTED A LETTER FROM CHRYSLER THAT THEY FEEL THE VEHICLE IS SAFE TO DRIVE.

MY 2015 JEEP CHEROKEE HAS APPROXIMATELY 6,000 MILES ON IT. I'VE HAD IT IN 3 TIMES DUE TO THE TRANSMISSION SURGING, AND IS AT THE DEALER AGAIN NOW. THE CAR WAS SURGING BETWEEN 45 & 40 AND 25 & 20 MPH WHEN I SLOWED DOWN. I TOOK IT INTO THE DEALER AND THEY DID SOME SOFTWARE CHANGES. THE CAR STILL SURGED AT 30 TO 25 MPH, AND SOMETIMES WITH MY FOOT OFF OF THE GAS, IT JUST KEPT GOING AT 25 MPH. AFTER THE DEALER REPLACED THE TRANSMISSION, IT WAS STILL SURGING AT ABOUT 25 MPH. THEY MADE MORE ADJUSTMENTS ON IT. THE TECH TOLD ME THAT IT WASN'T RIGHT WHEN THE CAR WAS COLD, SO HE LET IT COOL AGAIN, DROVE IT COLD, AND HE SAID IT SEEMS FINE NOW. IT'S IN THE SHOP AGAIN AFTER I FOUND THAT IT WAS STILL SURGING AT 25 MPH AND NOW WHEN THE CAR IS COLD, WHEN YOU STEP ON THE GAS THE CAR HESITATES BEFORE MOVING FORWARD. THIS COULD BE A DANGEROUS PROBLEM WHEN PULLING OUT INTO TRAFFIC. AUTO BLOG ADVISED THAT THERE WERE NO COMPLAINTS ON THE 2015 CHEROKEES FOR THE TRANSMISSION PROBLEMS THAT WERE COMMON IN THE 2014 MODELS. MAYBE THERE HAVE BEEN OTHER COMPLAINTS SINCE THAT ARTICLE WAS LAST UPDATED. I BELIEVE THAT THERE IS STILL A PROBLEM WITH THE 9 SPEED TRANSMISSION.

ON NOVEMBER 1ST, 2015 MY JEEP WAS REAR ENDED WHILE STOPPED AT A RED LIGHT. THE OTHER DRIVER WHO HIT MY CAR ADMITTED FAULT AND IS SO DOCUMENTED IN THE POLICE REPORT. AS OF THIS DATE 2/3/16 THE CAR IS STILL AT THE REPAIR SHOP. ALL REPAIRS HAVE BEEN MADE EXCEPT...THE INSTALLATION OF A REAR WIRING HARNESS THAT JEEP/CHRYSLER CANNOT PROVIDE. THE ESTIMATED DELIVERY OF THE WIRING HARNESS FROM JEEP IS THE END OF MARCH 2016. CHRYSLER CUSTOMER CARE HAS REFUSED TO PROVIDE A RENTAL CAR/MAKE MY PAYMENTS/ OR TERMINATE THE LEASE. MY CASE # AT CHRYSLER CUSTOMER CARE IS 28515506. I NEED HELP11.

FORWARD COLLISION WARNING (FCW) WITH MITIGATION. 2015 JEEP GRAND CHEROKEE IS EQUIPPED FCW SYSTEM. IN SERVICE DATE OF 10/21/15 WITH CURRENT MILAGE JUST OF 5,000. SINCE DELIVERY THE FCW SYSTEM HAS NEVER FLASHED A BRAKE WARNING OR ATTEMPTED TO TO STOP VEHICLE IN WHAT WOULD BE CONSIDERED A PANIC STOP SITUATION. HAVE ADJUSTED TO FAR OR NEAR AND SYSTEM DOES NOTHING. TOOK VEHICLE TO JEEP DEALER ON 1/11/16 FOR DIAGNOSIS AND REPAIR. DEALER RAN COMPUTER DIAGNOSTICS . DEALER DIAGNOSED NO PROBLEM AND TOLD ME TO CALL JEEP BECAUSE THEY COULD NOT HELP ME. I OPENED A CASE WITH JEEP AS TOLD. JEEP HAS TAKEN THE STANCE SINCE THE DEALER FOUND NO COMPUTER ISSUES THEY ARE CORRECT AND THEREFORE THE SYSTEM MUST BE OPERATING PROPERLY. AT WITS END AT THIS POINT. IN TALKING TO OTHER JEEP OWNERS AND LOOKING AT JEEPS OWN PROMOTIONAL VIDEOS THIS SYSTEM SHOULD BE GIVING CONSTANT WARNINGS. NOT ONE WARNING IN 5000 MILES. I AM CONCERNED THAT THE SYSTEM DESIGNED TO HELP MITIGATE DAMAGE AND INJURY WILL NOT WORK IN THE EVENT OF AN ACCIDENT. THE SYSTEM IS DESIGNED TO NOT TO STOP ACCIDENTS OR TO ALLOW DRIVER TO BE CARELESS, IT IS SUPPOSED TO BACK UP THE DRIVER. I FEEL THAT I AM AT RISK FOR PERSONAL INJURY IF SYSTEM FAILS.

VEHICLE ROLLS BACKWARD WHILE SHIFTER IS IN THE PARK POSITION

STOCK HEADLIGHTS ARE VERY DIM, MAKING VISIBILITY POOR. THIS IS AN ACCIDENT WAITING TO HAPPEN. THIS CONDITION SHOULD PROMPT A RECALL. I HAVE NEVER DRIVEN A VEHICLE WHERE VISIBILITY WAS MADE SO POOR AT NIGHT. WHEN TURNING RIGHT, YOU COULD NEVER SEE A PEDESTRIAN IF THEY WERE TO YOUR RIGHT. NOT GOOD!

VEHICLE ROLLS FORWARD WHILE IN PARK. SHIFT SELECTOR IS IN PARK AND THE VEHICLE ROLLS. MARKED CRASH DUE TO ONE INSTANCE WHERE IT ROLLED IN TO THE HOUSE DECK. NO DAMAGE TO EITHER VEHICLE OR DECK OTHER THAN MINOR SCRATCHES. THIS HAS HAPPED SEVERAL TIMES AND I HAVE A VIDEO OF THE VEHICLE ROLLING WHILE SHIFT SELECTOR IS IN PARK.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING 20 MPH IN INCLEMENT WEATHER, THE DEFROSTER WAS ACTIVATED BUT FAILED TO COMPLETELY DEFROST THE ENTIRE WINDSHIELD. THE TOP OF THE WINDSHIELD REMAINED FROZEN. IN ADDITION, THE WINDSHIELD WIPER FROZE ON THE WINDSHIELD AND FAILED TO FUNCTION. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,100. UPDATED 03/10/16*LJ

SWITCHES OUT OF GEAR, CAR WILL BE IN PARK AND SWITCH OUT AND MOVE ON ITS OWN. THIS IS THE SECOND TIME THIS HAS HAPPENED, IT ALSO HAPPENED AT THE DEALER WHEN I PURCHASED THE CAR AND HIT ANOTHER CAR. THE DEALER SAID SOMEONE TRY TO STEAL IT, BUT NOW IT HAS HAPPENED AGAIN.

JEEP WAS PURCHASED END OF APRIL 2015, HERE IN THE MIDDLE OF JANUARY 2016 ATTEMPTED TO START THE VEHICLE PARKED IN MY HOME GARAGE AND THE VEHICLE WOULD NOT START. AFTER SEVERAL FAILED ATTEMPTS, I EXITED THE VEHICLE AND USED THE REMOTE START FEATURE, THE VEHICLE FINALLY STARTED. NO CLEAR EXPLANATION FOR WHY THE PUSH BUTTON START DID NOT WORK. AFTER MY INITIAL STOP ABOUT 20 MINUTES LATER, WHEN I ATTEMPTED THE PUSH BUTTON START, IT THEN WORKED AGAIN. 16,000 MILES ON THE VEHICLE. SERVICED THE SELLING DEALERSHIP.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. AFTER PARKING ON A SLIGHT INCLINE AND EXITING THE VEHICLE, IT SUDDENLY BEGAN TO ROLL BACKWARDS. THE CONTACT WAS ABLE TO GET BACK INTO THE VEHICLE AND APPLY THE BRAKES TO STOP. THE VEHICLE EXPERIENCED A SECOND INCIDENT WHILE PARKED ON AN INCLINE WHERE IT ROLLED FORWARD DOWN A SLIGHT INCLINE AND CRASHED INTO A BUILDING. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,500.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED IN THE GARAGE WITHOUT THE KEY IN THE IGNITION, IT WAS DISCOVERED THAT THE VEHICLE HAD INDEPENDENTLY STARTED. THE CONTACT ENTERED THE GARAGE ON TWO OCCASIONS WITHOUT THE KEY FOB IN HIS POCKET AND THE VEHICLE WAS NOT RUNNING. THE DOORS WERE LOCKED. THE CONTACT DEPRESSED THE DOOR OPEN BUTTON ON THE FOB, UNLOCKED THE VEHICLE, AND POWERED THE VEHICLE OFF. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,550.

I HAVE A 2015 JEEP GRAND CHEROKEE AND IT HAS ROLLED AWAY TWICE IN THE 7 MONTHS THAT I HAVE OWNED IT. THE FIRST TIME HAPPENED WHEN IT WAS DROVE UP ONTO A TOW TRUCK. AFTER GETTING THE VEHICLE ON THE TRUCK THE VEHICLE'S ENGINE WAS TURNED OFF AND PLACED IN PARK BUT THE EMERGENCY BRAKE WAS NOT SET. THE DRIVER GOT OUT OF THE VEHICLE AND WAS IN THE PROCESSES OF ATTACHING SAFETY STRAPS WHEN THE VEHICLE MANAGED TO ROLL OFF OF THE TOW TRUCK AND DOWN THE DRIVE WAY. IT SEEMED ODD THAT THIS OCCURRED (WITNESSED BY BOTH MY HUSBAND AND I) AND WE BLEW OFF THE ENTIRE INCIDENT THINKING THE TOW TRUCK DRIVER DID SOMETHING WRONG. THAT WAS UNTIL RECENTLY, WHEN THE SECOND OCCURRENCE HAPPENED. MY JEEP GRAND CHEROKEE WAS PARKED ON A SMALL AMOUNT OF ICE/SNOW IN THE DRIVEWAY. PRIOR TO LEAVING THE HOUSE, I WENT TO THE VEHICLE TO PLACE MY 3 MONTH OLD BABY INTO HIS CAR SEAT AND AS I WAS DOING SUCH THE VEHICLE JUST BEGAN TO ROLL. THE VEHICLE MANAGED TO ROLL ABOUT A FOOT AS THE DRIVEWAY HAS NO SLOPE TO IT. THERE WAS NO ONE ELSE IN THE VEHICLE, THE ENGINE WAS NOT ON, AND IT WAS PLACED IN PARK. THERE WERE TWO OTHER PEOPLE OUTSIDE OF THE VEHICLE WHOM ALSO WITNESS THIS EVENT (ONE BEING A MECHANIC) WHICH CAME OVER AND COULD NOT BELIEVE WHAT THEY JUST SAW. AFTER THIS OCCURRED I CONTACTED THE LOCAL JEEP DEALERSHIP'S SERVICE DEPARTMENT AND WAS TOLD THAT I NEEDED TO PLACE THE VEHICLE IN PARK AND IT WOULD NOT ROLL. I EXPLAINED THAT BOTH OCCURRENCES HAPPENED IN PARK THEN SHE INSTRUCTED ME TO GET AN APPOINTMENT AND THEY

MY JEEP IS ROLLING BACKWARDS WHEN IN PARK, WHEELS TURNED ALL THE WAY TO THE RIGHT AND EMERGENCY BRAKE ENGAGED. THIS HAS HAPPENED ABOUT 10 TIMES SINCE I PURCHASED MY JEEP IN JULY 2015. ON JAN 4TH 2016 IT ROLLED ABOUT 10 - 15 FEET DOWN A DRIVEWAY AND CAME TO A REST IN THE GUTTER. IT HAPPENED AGAIN ON JAN 7, 2015. THE JEEP WAS PARKED ON A SLIGHT INCLINE IN DRIVEWAYS WITH ABOUT 1/4 INCH ON SNOW/SLUSH. THE TIRES ARE STILL LOCKED IN THE RIGHT POSITION BOTH TIMES WHEN IT CAME TO A STOP IN THE GUTTERS. AFTER THE LAST INCIDENT I FOUND A LITTLE DRIVEWAY AND PARKED ON IT. I AGAIN TURNED THE TIRES ALL THE WAY TO THE RIGHT AND ENGAGED THE EMERGENCY BRAKE AND I SAT AND WAITED. 7 MINUTES LATER IT STARTED TO SLIDE DOWN THE DRIVEWAY IT SLED ABOUT FOR ABOUT 5 - 8 FEET BEFORE I APPLIED THE BRAKE. THIS INCLINED DRIVEWAYS HAVE BEEN ABOUT 05 -10 FEET INCLINES. I HAVE HAD A 1996 AND 2006 JEEP OVER THE PAST 25 YEARS AND HAVE NEVER HAD A VEHICLE SLIDE FROM A PARKED POSITION OR DOWN A SNOW PACKED HILL. I TOOK IT TO THE DEALER AND THEY TOLD ME TO GET NEW SNOW TIRES. THIS IS VERY SCARY TO ME. IF CHILDREN ARE WALKING TO SCHOOL OR JOGGERS OR A PASSING CAR SOMEONE COULD BE SERIOUSLY HURT OR WORSE. THIS SERIOUS MATTER NEEDS TO BE HANDLED PROMPTLY.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING 75 MPH, THE VEHICLE SHIFTED OUT OF GEAR INTO NEUTRAL. THE CONTACT STATED THAT THIS WAS A RECURRING ISSUE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 19,000.

I BOUGHT A NEW JEEP GRAND CHEROKEE AND THE TRANSMISSION WENT OUT ON THE CAR GOING DOWN A MOUNTAIN! THANK GOD FOR BRAKES AS THERE WAS NO CONTROL OF THE VEHICLE. THE DEALERSHIP REPLACED THE CAR WITH ONE THAT IS IDENTICAL. IT IS BRAND NEW AND I HAVE HAD IT FOR 3 WEEKS AND IT IS DOING THE EXACT SAME THING AS THE OTHER ONE. IT GETS STUCK IN GEARS. ENGINE STALLS AND REVS UP WHEN CHANGING GEARS! I FEAR FOR MY LIFE IN THIS VEHICLE. ALSO, WATER POURS FROM THE BASE OF THE EXHAUST PIPES. NOT FROM THE TIPS.. IT UNREAL HOW MUCH WATER POURS OUT OF THE BACK OF THE VEHICLE!! THIS IS A BAD SERIOUSLY GRAVE SITUATION! I CALLED FLETCHER DODGE JEEP IN SHERWOOD ARKANSAS WHERE I BOUGHT THE CAR AND THEY TOLD ME THAT I NEEDED TO DRIVE IT 2.5 HOURS TO THEM SO THEY CAN SEE IF A SHIFT RELEARN WOULD WORK OR IF THIS CAR WILL BE A LEMON TOO!! THEY SAID THE RELEARN ONLY WORKS ON SOME OF THE VEHICLES!!! PLEASE HALT CHRYSLER FROM THE PRODUCTION OF 8 SPEED AUTOMATIC TRANSMISSION AS THEY DO NOT KNOW HOW TO FIX THEM AND THEY ARE GOING TO START KILLING PEOPLE!

RIGHT REAR SHOCK ABSORBER COMPLETELY INEFFECTIVE AT CONTROLLING REAR AXLE HOP. REAR OF JEEP WOULD START TO ROTATE SIDEWAYS ON BUMPY ROADS. BUT VEHICLE NEW IN MARCH 2015 . CALLED AND ASKED SALESMAN IF YOU'D HEARD ANY PROBLEMS NONE REPORTED . CALL AND ASK SERVICE MANAGER IF YOU'VE HEARD OF ANY PROBLEMS NONE REPORTED . FINALLY TOOK VEHICLE IN AND TOOK MECHANIC FOR TEST DRIVE AND THEY SAID THE REAR SHOCK WAS LEAKING OIL AND THEY REPLACED IT . THIS HANDLING OCCURRED FROM THE DAY I PICK THE VEHICLE UP . I WAS WORRIED TO GO INTO WINTER FEARING THE VEHICLE WOULD LOSE CONTROL AND SPUN SIDEWAYS.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT AFTER THE GEAR SHIFT WAS SWITCHED INTO THE PARK POSITION AND THE VEHICLE WAS PARKED, THE VEHICLE ROLLED BACKWARDS INDEPENDENTLY. AS A RESULT, THE VEHICLE CRASHED INTO A BRICK WALL. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED AFTER EXITING THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 300.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE BACK-UP CAMERA IN THE VEHICLE FAILED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED AFTER THE ELECTRONIC THROTTLE CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE RESTARTED; HOWEVER, THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

SEVERAL ISSUES WITH AUTOMATIC GEAR SELECT SHIFTER: 1) I HAVE HAD 2 ROLL-AWAYS WHERE THE GEAR SHIFT WAS FIRMLY PLACED ALL THE WAY FORWARD, CAR LEFT RUNNING TO STEP OUT AND LOAD VEHICLE, CAR WAS NOT IN PARK. 2) TWICE WHILE DRIVING CAR INEXPLICABLY SHIFTS TO NEUTRAL. WILL NOT SHIFT BACK INTO GEAR UNTIL VEHICLE IS STOPPED, BUTTON ON GEAR SHIFTER IS PUSHED, AND THEN IT WILL GO INTO DRIVE AGAIN. 3) I WAS IN A CHALLENGING TRAFFIC SITUATION WHERE I NEEDED TO QUICKLY MOVE FROM DRIVE TO REVERSE, HOWEVER I WAS ABLE TO ENGAGE PARK, NEUTRAL, AND DRIVE, HOWEVER I COULD NOT EASILY FIND REVERSE. I ENDED UP CAUSING QUITE A TRAFFIC CONCERN, AND WAS FLASHED THE BLUE LIGHTS BY A POLICEMAN WHO ASKED IF I WAS HAVING PROBLEMS, THEN MOVED ME ALONG WITH A FROWN. I HAVE OWNED JEEP PRODUCTS FOR THE LAST 5 YEARS, AND HAVE HAD NO ISSUES UNTIL I BOUGHT THIS YEAR'S VEHICLE. THE SHIFT KNOB IS A REAL PROBLEM. I AM NOT A COMPLAINER, HOWEVER THIS IS A MAJOR SAFETY ISSUE. IT TERRIFIES ME TO DRIVE THIS VEHICLE. I HAVE GOTTEN JUST LIP SERVICE FROM THE DEALING, SAYING THEY CAN LOOK AT IT WHEN THEY GET A CHANCE, AND MAYBE SCHEDULE ME IN LATER THIS MONTH. THIS IS UNACCEPTABLE. PLEASE HELP.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V676000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

ON 10/22/2015, I PARKED MY JEEP GRAND CHEROKEE WITH ENGINE RUNNING AND EXITED THE VEHICLE.THE SHIFTER WAS PLACED IN PARK PRIOR TO MY EXIT. ABOUT 30 SECONDS LATER, I DISCOVERED MY JEEP CRASHED INTO AN OCCUPIED APARTMENT. THE JEEP HAD ROLLED BACKWARDS, UNATTENDED, ACROSS A PARKING LOT UNTIL IT STRUCK THE BUILDING CAUSING DAMAGE TO THE STRUCTURE. NO INJURIES. SEVIERILLE POLICE REPORT FILED 2015030090.

THE OPERATOR WAS ATTEMPTING TO ENTER THE VEHICLE WHILE IT WAS RUNNING AND IN PARK. AS THE OPERATOR ATTEMPTED TO ENTER THE VEHICLE HE PLACED HIS LEFT HAND ON THE TOP OF THE DRIVER'S SIDE DOOR AND HIS RIGHT HAND ON THE STEERING WHEEL. THE VEHICLE TRANSMISSION ENGAGED AND THE VEHICLE STARTED TO MOVE IN REVERSE. A WITNESS STATED THAT THE VEHICLE "TOOK OFF LIKE A ROCKET". THE WITNESS ESTIMATED THAT THE VEHICLE TRAVELED APPROXIMATELY 15 FEET IN A SECOND. THE OPERATOR WAS STRUCK BY THE VEHICLE AND SUFFERED SERIOUS INJURIES. THE VEHICLE TRAVERSED SEVERAL LANES OF TRAVEL, STRUCK A CURB, WHICH CHANGED ITS DIRECTION OF TRAVEL. THE VEHICLE THEN TRAVERSED SEVERAL MORE LANES OF TRAVEL AND STRUCK ANOTHER VEHICLE WITH SUFFICIENT FORCE TO CAUSE IT TO "JUMP" THE CURB...UPDATED 05/02/16 *BF; UPDATED 4/30/18*JB

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING 50 MPH, THE VEHICLE'S SENSOR STOPPED THE VEHICLE WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THE TRANSMISSION MADE A BANGING NOISE. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED, BUT THE ISSUE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 1,100.

TRANSMISSION SEEMS TO HESITATE WHEN I INITIALLY START DRIVING (AS IF IT IS STRUGGLING WITH THE GEAR) THEN IT JUMPS. GEAR ALSO APPEARS TO BE AT #5 WHEN I AM UNDER 40MPH. DOES NOT FEEL RIGHT AND JUST RECENTLY STARTED DOING THIS. ONLY HAS 5500 MILES ON IT. THEN IT SEEMS AT TIMES THAT THE FRONT HEADLIGHTS FLICKER WHILE DRIVING WHEN IT IS DARK OUT.

RANDOM "KEY FOB HAS LEFT THE VEHICLE" MESSAGE THIS HAPPENED THREE TIMES TODAY. ALL THREE WERE WITH THE FOB IN MY POCKET AS I SAT IN THE DRIVER'S SEAT, WITH THE SECOND FOB AT HOME ON MY DESK (MILES AWAY). FIRST INSTANCE, MY HUSBAND GOT OUT OF THE CAR AND WHEN THE DOOR CLOSED I GOT AN AUDIBLE WARNING AND THE "KEY FOB HAS LEFT THE VEHICLE" MESSAGE WITH A PICTURE OF THE FOB SHOWN IN THE EVIC. BEFORE SHOUTING TO BRING THE KEY BACK I CHECKED MY POCKET AND THE FOB WAS THERE. THE MESSAGE DISAPPEARED WHEN HE RETURNED TO THE VEHICLE, BUT WE CONFIRMED THAT HE DEFINITELY DID NOT HAVE A KEY FOB ON HIM. SECOND INSTANCE, THE SAME THING HAPPENED A FEW MINUTES LATER WHEN WE DROPPED MY DAUGHTER OFF AT SCHOOL. AS SHE EXITED THE VEHICLE, THE "KEY FOB HAS LEFT THE VEHICLE" AND CHIME BEGAN. WE ASKED HER TO RETURN TO THE VEHICLE ALTHOUGH SHE DEFINITELY DID NOT HAVE A KEY FOB, BUT THE CHIME WOULD NOT GO OFF. I ENDED UP TURNING OFF THE VEHICLE AND TURNING IT BACK ON AND THE MESSAGE AND CHIME DISAPPEARED. THE THIRD INSTANCE HAPPENED LATER IN THE MORNING WHEN MY HUSBAND LEFT THE CAR (AGAIN I WAS SITTING IN THE DRIVERS SEAT WITH THE FOB IN MY POCKET). TO SUMMARIZE, THE KEY HAS BEEN IN MY RIGHT JACKET POCKET ALL THREE TIMES AND YET THE VEHICLE BELIEVES IT HAS LEFT THE CAR. IN ALL THREE INSTANCES, THE SECOND FOB (WHICH IS THE ONLY OTHER FOB) WAS AT HOME IN MY KITCHEN.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER STEERING WHILE DRIVING 15 MPH. THE FAILURE OCCURRED WITHOUT WARNING. UPON INSPECTION OF THE VEHICLE, THE CONTACT NOTICED THAT STEERING FLUID LEAKED FROM THE VEHICLE. THE VEHICLE HAD TO BE TOWED TO THE DEALER WHERE IT WAS DIAGNOISED THAT THE POWER STEERING HOSE HAD A DEFECTIVE CLAMP THAT NEEDED TO BE REPLACED. THE MANUFCATURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 500. THE VIN WAS NOT PROVIDED.

RECALL R40/NHTSA 15V-461 I WAS TOLD I WOULD BE SENT A USB DRIVE TO COMPLETE THE RECALL MYSELF, NOW AFTER 2 MONTHS OF WAITING, I WAS TOLD THEY WERE SENT OUT TO EVERYONE (EXCEPT ME I GUESS) AND THEY ARE NOT SENDING ANYMORE OUT. I WOULD LIKE TO KNOW HOW THEY KNOW IF I RECEIVED THIS USB DRIVE OR NOT??? THIS IS THEIR PROBLEM, NOT MINE. HOW DO I GET MY USB DRIVE? THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V393000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

DRIVING AT 38 MPH ON LOCAL STREET WITH FOUR PEOPLE IN CAR ON A SUNNY DAY WHEN THE BACK WINDOW JUST EXPLODED. THE BACK HAD NOT BEEN OPENED IN A WEEK. THE CAR IS LESS THAN THREE MONTHS OLD WITH 1570 MILES ON IT.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE PROCEEDING THROUGH A FOUR WAY STOP AT APPROXIMATELY 25 MPH, A VEHICLE FAILED TO YIELD AND CRASHED INTO THE DRIVER SIDE OF THE CONTACT'S VEHICLE. THE REAR DOOR AND FRONTAL DRIVER AND PASSENGER SIDE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED LACERATIONS TO THE FACE AND INJURIES TO THE HIP, LEGS, AND NECK. THE FRONT PASSENGER SUFFERED INJURIES TO THE RIGHT SIDE. THE REAR PASSENGER SUSTAINED INJURIES TO THE LEFT SIDE AND FACE. MEDICAL ATTENTION WAS REQUIRED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 12,200.

AT 2:30 PM ON OCTOBER 30TH 2015 I PARKED IN A COMMERCIAL LOT. I LEFT THE VEHICLE TO GO INTO A STORE, WHEN I CAME OUT OF THE STORE I REALIZED THE CAR WAS "RUNNING". I OPENED THE DOOR AND REACHED AROUND THE STEERING WHEEL TO TURN THE CAR OFF BY PRESSING THE START/STOP BUTTON. I THINK PROCEEDED TO LEAVE THE VEHICLE TO GO TO ANOTHER STORE. WHEN I CAME OUT OF THE 2ND STORE I SAW MY CAR HAD ENGAGED INTO DRIVE AND MOVED OVER 50 FEET ACROSS THE PARTING LOT AND HIT ANOTHER VEHICLE. WHEN I GOT TO MY CAR I FOUND IT RUNNING AND IN "DRIVE". THIS ALL HAPPENED WITHOUT ANYONE IN THE CAR. THE CAR BASICALLY "RAN AWAY" WITHOUT ANYONE IN THE VEHICLE.