2015 Jeep Grand Cherokee complaints

JEEP WAS PARKED IN OUR DRIVEWAY WHICH HAS A SLIGHT INCLINE. LOOKED OUT OF THE WINDOW A FEW MINUTES AFTER IT WAS PARKED AND IT WAS OUT IN THE STREET. DROVE IT BACK UP THE DRIVEWAY 6 OR 7 TIMES AND PUT IT IN PARK. EACH TIME THE WHEELS ROLLED AND IT ROLLED DOWN THE DRIVEWAY INTO THE STREET. JUST BEFORE THIS HAPPENED, I HAD REMOVED A WHEELCHAIR FROM THE BACK. IF THIS HAD OCCURRED SOONER, I WOULD HAVE BEEN RUN OVER BY THE CAR. IF THIS HAD HAPPENED WHEN TRANSFERRING FROM THE CAR TO THE WHEELCHAIR, BOTH OF US WOULD HAVE BEEN HIT BY THE DOOR, KNOCKED OVER AND THEN RUN OVER.

I HAVE HAD TWO INCIDENTS INVOLVING Y 2015 JEEP GRAND CHEROKEE WHEREAS I PUT THE GEAR SHIFTER INTO PARK AND BOTH TIMES THE VEHICLE MOVED IN GEAR. THE FIRST INCIDENT I WAS LOADING MY BOAT AND TRAILER INTO LAKE POWELL AND PLACED THE SHIFTER INTO PARK AND THE VEHICLE KEEP ROLLING BACK. THE ONLY THING THAT SAVED ANYONE FROM GETTING HURT WAS I PLACED THE PARKING BRAKE ON IMMEDIATE. THE SECOND INSTANCE WAS I WAS BACKING INTO MY GARAGE WHEN I PLACED THE SHIFTER INTO PARK AND THE VEHICLE KEPT DRIVING BACKWARDS IN REVERSE GEAR. THIS CAUSES MY VEHICLE TO CRASH INTO OVERHEAD STORAGE AND CAUSE APPROXIMATELY $1500 IN DAMAGE TO VEHICLE. I CALLED CHRYSLER AND THEY DID NOTHING TO HELP BUT GAVE ME THE RUN AROUND. I AM CONCERNED WITH MY PERSONAL SAFETY NOW DUE TO THIS ISSUE.

OUR DAUGHTER BOUGHT A 2015 JEEP GRAND CHEROKEE APPROXIMATELY SIX MONTHS AGO. HER "DREAM CAR". TWO WEEKS AGO, WHILE DRIVING HOME FROM LOS ANGELES, HER REAR TIRE BLEW OUT, CAUSING HER TO SPIN OUT ON THE FREEWAY, GETTING CLIPPED BY A BIG RIG AND TOSSED INTO THE CARPOOL LANE, FACING ONCOMING TRAFFIC. SHE WAS SOMEHOW ABLE TO GET TO THE SHOULDER OF THE ROAD WITHOUT INVOLVING OTHER VEHICLES. SHE WAS BY ONLY A MIRACLE, MOSTLY UNHARMED. THIS IS A NEW CAR. THE TIRES ARE MICHELIN. WE ARE EXTREMELY UNHAPPY WITH WHAT HAPPENED, BUT OBVIOUSLY, EXTREMELY GRATEFUL SHE IS ALIVE!

AFTER PUTTING THE VEHICLE IN WHAT I THOUGHT WAS PARK IN MY CIRCULAR DRIVE, I HIT THE POWER BUTTON AND EXITED THE VEHICLE. IT MUST HAVE BEEN IN NEUTRAL BECAUSE WHEN I TURNED AROUND TO GO BACK TO THE CAR TO FIGURE OUT WHAT WAS GOING ON WITH THE NOISE, I SAW MY 10 YEAR OLD PULL THE TRANSMISSION INTO DRIVE FROM THE BACK SEAT. THE CAR STARTED MOVING FORWARD AT AN ANGLE (THE WHEELS WERE TURNED DUE TO CIRCLE DRIVE) AND I HAD TO RUN TO GET IT. AFTER I GOT IN THE CAR AND BEFORE I COULD GET MY FOOT ON THE BREAK, MY LEFT LEG THAT WAS STILL OUTSIDE THE DOOR WAS SMASHED WHEN THE CAR SWIPED A TREE AND THE RIGHT SIDE OF THE CAR HIT A ROCK. I WAS TOLD THE DAMAGE WAS OVER $1300 TO REPAIR. I DID NOT SEEK MEDICAL TREATMENT FOR MY LEG.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHEN PLACING THE VEHICLE IN PARK, IT ROLLED AWAY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.

OUR 2015 JEEP GRAND CHEROKEE ROLLED DOWN A RAMP IN A VALET PARKING AREA. VALET ATTENDANT LEFT VEHICLE IN PARK AND VEHICLE TOOK OFF. CAUSED FRONT END TO RECEIVE MAJOR DAMAGE.

3/7/16 CAR WAS PARKED AT WALMART PARKING LOT, ENGINE WAS LEFT RUNNING WITH MY WIFE IN PASSINGER SEAT. AFTER APPROX. 20 MIN. THE CAR BEGAN TO REVERSE. CAR WENT APPOX. 60 FT AND HIT ANOTHER PARKED CAR, MOVING IT APPROX. 1 1/2 FT SIDEWAYS. THE OTHER CAR WAS HIT ON DRIVER SIDE BETWEEN THE DOORS. MY WIFE ATTEMPTED TO STOP THE JEEP AFTER IT HIT THE OTHER CAR WHILE SHE WAS STILL IN THE PASSINGER SEAT, AND THE CAR WENT FORWARD TO THE SAME PARKING SPOT, JUMPED 12 IN CURB,WENT UP A THREE BERM AND STOPPED WHEN IT HIT A CONCRETE BASE FOR A LIGHT POLE. I'M 81 YEARS OLD AND I'VE OWNED MANY CARS AND THIS IS THE WORST SHIFTING SYSTEM I'VE EVER HAD. I HAVE ALSO RENTED MANY CARS IN MANY COUNTRIES AND NEVER HAD A SHIFTER AS BAD AS THIS JEEP. THIS JEEP IS NOT SAFE!!! FOR PICTURES AND INCIDENT REPORT #16-14797, CALL POLICE OFFICER JENNIFER HINES #134 CITY OF LOVELAND,CO, PHONE:970-962-2502 EXT. 1134

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS IDLING AT A DRIVE-THRU, THE TRANSMISSION WAS SHIFTED INTO PARK. ONCE THE BRAKE PEDAL WAS RELEASED, THE VEHICLE LUNGED FORWARD. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPROGRAMMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,600. UPDATED 05/18/16*LJ *TR

GEAR SELECTOR LEVER IS VERY DIFFICULT TO ENSURE THAT THE OPERATOR HAS SELECTED THE PROPER GEAR. WHAT WAS AN INTUITIVE FUNCTION IN ALMOST ALL VEHICLES IS IN THE VEHICLE NOW REQUIRES TOO MUCH TIME TO MAKE VISUAL CHECKS THAT PROPER GEAR SELECTION IS MADE. ITS POSSIBLE TO SHIFT UP INTO WHAT YOU THINK IS PARK, ONLY TO FIND THE VEHICLE STILL IN REVERSE. INADVERTENT BUMPS OF THE SHIFT LEVER CAN TAKE THE TRANSMISSION OUT OF "D" DRIVE SELECTION AND PLACE THE VEHICLE INTO "S" SPORT SHIFT MODE WITHOUT THE DRIVER BEING AWARE. THE OPERATOR OVER TIME WILL ADAPT, BUT OCCASIONALLY STILL ERROR AT TIMES. AN OVERLY COMPLEX DEVICE FOR WHAT IS AND SHOULD BE A SIMPLE FUNCTION. IT IS ENTIRELY POSSIBLE TO GET OUT OF THIS VEHICLE THINKING YOUR CAR IS IN PARK, WHEN ITS IN REVERSE.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS BACKING UP, THE SHIFTER BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8. UPDATED 06/15/16*LJ THE CONSUMER STATED IT TOOK MULTIPLE TRIES TO GET THE E-SHIFTER INTO THE DESIRED POSITION. THE SHIFTER THEN RETURNED TO NEUTRAL MAKING IT DIFFICULT TO SEE WHEN THE SHIFTER WAS IN THE DESIRED POSITION. UPDATED 06/20/16.*JB

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, IT ROLLED BACKWARDS, JUMPED A CURB, AND CRASHED INTO A TREE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. ON NUMEROUS OCCASIONS, THE GEAR LEVER FAILED TO SHIFT INTO THE SELECTED GEAR. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE PULLING INTO A PARKING SPACE, THE VEHICLE WAS SHIFTED INTO PARK AND THE VEHICLE ROLLED BACK IN REVERSE. THE CONTACT DID NOT REALIZE THAT THE VEHICLE WAS MOVING BACKWARDS UNTIL ANOTHER VEHICLE BLEW THEIR HORN. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE OCCURRED EVER SINCE THE VEHICLE WAS PURCHASED. THE DEALER STATED THAT THIS WAS NORMAL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

GEAR SELECTOR UNPREDICTABLE. SOMETIMES HARD TO PLACE IN PARK AND KNOW IT'S IN PARK. I HAVE EXITED CAR THINKING IT WAS PLACED IN PARK AND IGNITION OFF ONLY TO EXIT CAR WITH PASSENGERS STILL ABOARD AND CAR CONTINUE TO TRAVEL UNDER POWER FORWARD. YOU DO NOT WANT TO PARK THIS CAR NEAR ANY EMBANKMENTS OR SLOPES.

THE HALOGEN HEADLIGHT GRAND CHEROKEE LIMITED(WITHOUT LUXURY GROUP II, WHICH THE HID HEADLIGHT COMES WITH) IS TOO DIM DURING THE NIGHT ESPECIALLY RAINING NIGHT. HARDLY TO SEE LINES OR OBJECTS. I WENT TO A DEALERSHIP ASKED THEM IF I CAN UPGRADE IT TO HID HEADLIGHT WITH MY OWN COST, THEY SAID NO. AND THE 2016 GRAND CHEROKEE ALSO USE THE SAME HALOGEN HEADLIGHT.

GPS SYSTEM TENDS TO PROVIDE DIRECTIONS TURNING ONTO PRIVATE DRIVES AND BARELY PASSIBLE NON PUBLIC ROADS. WILL PREFORM ROUTE CALCULATION, BEFORE COMPLETING START ANOTHER, AS MANY AS TEN IN A ROW. SYSTEM PROVIDES FALSE LOCATIONS FOR ADDRESSES ENTERED. ADDRESSES ENTERED ARE PLOTTED AND DIRECTIONS ARE PROVIDED, UPON NEARING LOCATION SYSTEM CAN NO LONGER FIND LOCATION. IN ORDER TO DETERMINE THERE IS A PROBLEM WITH INFORMATION PROVIDED HAS ISSUES VEHICLE MUST BE PUT INTO MOTION. THE GPS/NAVIGATION IS PART OF THE UCONNECT SYSTEM WHICH HAS A WIDE VARIETY OF OPERATIONAL ISSUES INVOLVING ITS OTHER COMPONENTS. SAFETY HAZARD IS GETTING DRIVE LOST, ARRIVING IN UNSAFE AREAS AS WELL AS SENDING YOU ONTO UNSAFE ROADS/NOT OPEN TO THE PUBLIC. MEMORY SEAT DOES NOT REPOSITION SEAT AND MIRRORS INTO THE PROGRAMED POSITIONS, EVEN WITH MEMORY SEAT MODULAR REPLACED WITH REDESIGNED MODULAR ISSUE REMAINS. WHEN ATTEMPTING TO EXCELERATE ON AN UPHILL GRADE, SUCH AS ENTERING A HIGHWAY, TRANSMISSION FEELS LIKE IT IS SLIPPING AND SPEED DROPS. AFTER NUMEROUS REPAIR ATTEMPTS CHRYSLER FACTOR SERVICE REPRESENTATIVE SIMPLY TELLS DEALERSHIP NOT TO MAKE ANY FURTHER ATTEMPTS THAT THEY EXPECT TO BE COMPENSATED FOR.

THE ELECTRONIC GEAR SHIFTER IS DIFFICULT TO USE AND OFTEN SHIFTS INTO AN UNINTENDED GEAR DURING USE. FOR INSTANCE, WHEN PULLING INTO A DRIVEWAY AND THEN REVERSING, I OFTEN GET DELAYED IN THE MANEUVER AS THE SHIFTER WILL SHIFT TO N INSTEAD OF R FROM D, OR WHILE TRYING TO REVERSE FROM P, IT WILL SHIFT TO N INSTEAD OF R. IN TIMES OF TRAFFIC, THIS SHIFTER REQUIRES ME TO TAKE MY EYES OFF OF THE ROAD AND ONTO THE SHIFTER ITSELF TO MAKE SURE IT IS SHIFTING INTO THE EXACTLY THE RIGHT GEAR, WHICH CAN BE HAZARDOUS. ALSO, WHEN ATTEMPTING TO PLACE THE VEHICLE IN P, IT WILL SHIFT INTO R JUST AS EASILY AS IT WILL SHIFT INTO P. I HAVE LEFT MY VEHICLE BEFORE WHEN IT IS IN R THINKING IT WAS IN P.

WITH A COLD TRANSMISSION (USUALLY) THE VEHICLE HAS A HARD TIME GOING FROM 1ST GEAR TO 2ND. THERE IS LAG/DELAY AND THEN WHEN IT SHIFTS THERE IS A LURCH FORWARD MOVEMENT. THIS IS HAPPENING WHEN SHIFTING FROM PARK TO DRIVE AND THEN MOVING...I.E. OUT OF A PARKING SPACE OR OUT OF THE DRIVEWAY ENTERING THE STREET. THIS HAPPENS DAILY.

TL* THE CONTACT OWNED A 2015 JEEP GRAND CHEROKEE. WHILE PARKED ON THE STREET, THE VEHICLE CAUGHT FIRE WITHOUT WARNING. THE CONTACT WAS HOME IN BED AND WAS AWAKENED BY THE POLICE WHO INFORMED THE CONTACT THAT THE VEHICLE WAS ON FIRE. THE FIRE CAUSED DAMAGE TO ANOTHER VEHICLE ALSO. A POLICE REPORT WAS FILED. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS DESTROYED AND TOWED. THE INSURANCE DETERMINED THAT THE FIRE WAS DUE TO ELECTRICAL FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.

TRANSMISSION FREQUENTLY STUCK BETWEEN GEARS WHEN STARTING FROM A NEAR STOP. DEALER IS ABLE TO REPRODUCE ISSUE AND COMPUTER REPORTS THAT "DOG CLUTCH" IS CONFUSED ON WHICH GEAR TO BE IN. WHEN APPLYING THROTTLE, CAR WILL NOT MOVE UNTIL CLUTCH DISENGAGES CAUSING A STRONG SURGE. CHRYSLER ENGINEERING IS REFUSING TO ADDRESS THE ISSUE. I FEEL IT IS A SAFETY CONCERN AS THE CAR DOESN'T MOVE WHEN PRESSING THROTTLE UNTIL THE TRANSMISSION DECIDES WHICH GEAR TO ENGAGE.

SEAT BELT DIDNT CLICK ALL THE WAY, THE SEATBELT FOR THE DRIVERS SIDE WAS INDICATED AS NOT ON AS WELL AS THE AIRBAG LIGHT. THIS IS A 2015 JEEP GRAND CHEROKEE - THE BELT ON THE DRIVERS SIDE IS FAULTY -

HEADLIGHTS RANDOMLY BLINK AT NORMAL OR HIGHWAY SPEEDS WHILE IN MOTION, SOMETIMES DURING PARK MODE.

ELECTRONIC GEAR SHIFTER IS EXTREMELY DANGEROUS, IT TAKES ME TWO OR THREE TRIES TO GET THE JEEP INTO THE CORRECT GEAR EVERY TIME I START THE VEHICLE. FIAT CHRYSLER NEEDS TO RECALL THESE AND FIX THEM IMMEDIATELY.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING 25 MPH, THE DRIVER CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT WAS SEATED IN THE REAR PASSENGER SEAT AND SUSTAINED MINOR INJURIES TO THE KNEE, ARM, AND HEAD. MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE IDLING, THE VEHICLE INDEPEDENTLY SHIFTED OUT OF PARK AND ROLLED BACKWARDS. AS A RESULT, THE VEHICLE STRUCK A POLE AND KEPT ROLLING UNTIL IT CRASHED INTO A FENCE ON THE TOP OF A BOULDER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND DEALER, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.

VEHICLE WAS STATIONARY IN PARK AFTER EXITING VEHICLE WHILE ENGINE WAS RUNNING WITH DRIVERS DOOR OPEN VEHICLE STARTED MOVING IN REVERSE. I HAD TO CHASE VEHICLE AND JUMP IN TO STOP VEHICLE. THANKFULLY THERE WAS NOTHING BEHIND VEHICLE

AUTOMATIC TRANSMISSION CONTROL DOES NOT MOVE INTO PARK WHEN SELECTED WITHOUT MULTIPLE ATTEMPTS. OTHERWISE THE TRANSMISSION IS LEFT IN REVERSE. THE SHIFTER NEEDS TO BE REDESIGNED!

I PUT CAR IN PARK AND GOT OUT OF VEHICLE. A FEW MOMENTS LATER I NOTICED THAT VEHICLE WAS ROLLING IN REVERSE DOWN MY STREET. I WAS UNABLE TO STOP IT. IT CONTINUED TO ROLL UNTIL CRASHING INTO A TREE. THERE IS BUMPER DAMAGE AND SCRATCHES AND DENTS TO THE BODY OF THE CAR.

CAR GOING FORWARD SLOWLY ....ATTEMPTING TO PARK CAR.... PLACED SHIFT LEVER TOWARDS PARK ,ALL THE WAY FORWARD...PUSHED THE IGNITION BUTTON.(TO SHUT OFF IGNITION). OPENED DRIVERS DOOR TO GET OUT & FOUND CAR MOVING BACKWARDS ,ENGINE STILL RUNNING .....APPLIED BRAKE, STOPPED CAR, NO DAMAGE....FOUND SHIFT LEVER INDICATOR TO BE IN REVERSE & ENGINE STILL RUNNING .... THINKING BACK I HAVE HAD OTHER TIMES WHEN I HAD THOUGHT CAR IGN. WAS OFF BUT WAS NOT........I HAVE DUPLICATED THIS CONDITION,ON PURPOSE, SEVERAL TIMES ,SENSE THEN ,IN AN EMPTY PARKING LOT ........ENGINE WILL NOT SHUT OFF UNLESS CAR IS IN PARK......TRANSMISSION WILL NOT GO INTO PARK,,, BUT REVERSE,,,,IF CAR IS MOVING VERY SLIGHTLY FORWARD MAKING IGNITION BUTTON USELESS. NO SOLID FEELING FROM SHIFT LEVER THAT THE CAR IS IN PARK...........THIS IS MY 4TH JEEP GRAND CHER. ALL WITH CONSULE SHIFT, & OVER 150,000 ON EACH WITH NO SUCH PROBLEMS.

AFTER PLACING MY VEHICLE IN PARK, I EXITED THE VEHICLE WITH IT STILL RUNNING AND ENTERED MY HOUSE FOR 3-4 MINUTES. WHEN I CAME OUT OF THE HOUSE, THE CAR HAD BACKED DOWN MY DRIVEWAY AND DONE A U-TURN AND BACKED INTO A SNOW BANK. THE CAR WAS IN NEUTRAL, THEN.

I FEEL THE 8 SPEED AUTOMATIC SHIFT LEVER IS DANGEROUS AT BEST AND COULD RESULT IN A DEADLY ACCIDENT. ON SEVERAL OCCASIONS I HAVE THOUGHT I WAS IN PARK , PRESSED THE OFF BUTTON AND WENT TO EXIT THE VEHICLE ONLY TO FIND THE ENGINE WAS STILL RUNNING AND I WAS IN REVERSE. SINCE THE SHIFTER ALWAYS RETURNS TO THE CENTER POSITION, THERE IS NO POSITIVE "FEEL" THAT THE LEVER IS INDEED IN PARK. I KNOW YOU CAN SAY I SHOULD HAVE LOOKED DOWN TO BE SURE THE ENGINE WAS ACTUALLY OFF, AND YOU ARE CORRECT, BUT AFTER SOME 50 YEARS OF DRIVING I KNOW WHEN I THINK I HAVE SHIFTED INTO PARK AND TURNED THE ENGINE OFF, AND WITH THIS CAR YOU JUST CAN'T TELL. ON ONE OCCASION I EVEN EXITED THE CAR, AND WHEN I WENT TO OPEN THE TRUNK NOTICED THE FOB WOULD NOT OPEN THE TRUNK. SUSPECTING THE FOB SWITCH WAS FAILING, I OPENED THE CAR DOOR AND FOUND THE ENGINE WAS RUNNING AND THE CAR WAS STILL IN DRIVE. THANKFULLY, I HAD PARKED IN A SMALL POTHOLE IN AN OTHERWISE FLAT PARKING LOT AND IDLE SPEED WAS NOT ENOUGH FOR THE CAT TO DRIVE ITSELF OUT OF THE HOLE. ADDITIONALLY, IF YOU ACCIDENTLY BUMP THE SHIFTER OUT OF DRIVE WHILE IN MOTION AND INTO NEUTRAL, WHEN YOU REALIZE WHAT YOU HAVE DONE AND BUMP BACK INTO DRIVE, THERE IS A SEVERAL SECOND LAG BEFORE DRIVE PICKS BACK UP. NOT HORRIBLE ON LOW TRAFFIC ROADS, BUT COULD BE A REAL HAZARD ON AN EXPRESSWAY IN HEAVY TRAFFIC. GENERAL SAFETY OF THIS ENTIRE SHIFTER ASSEMBLY NEEDS TO BE REVIEWED.

SUBJECT: 2014 JEEP GRAND CHEROKEE GEAR SHIFTER COMMENTS: I'VE BEEN READING ABOUT PROBLEMS WITH THE POOR DESIGN OF THE GEAR SHIFTER ON THE 2014 & 2015 JEEP GRAND CHEROKEES. I OWN ONE OF THESE VEHICLES. THE DESIGN OF THE SHIFTER IS TERRIBLE! AFTER SEVERAL 'MISS-SHIFTS', (I STEPPED OUT OF THE VEHICLE, THINKING IT WAS IN PARK, IT WASNT!!) I KNOW WHAT TO LOOK FOR NOW (VERIFYING GEAR POSITION ON INSTRUMENT PANEL) AND I ALWAYS SET MY PARKING BRAKE. I HIGHLY RECOMMEND THAT THIS VEHICLE BE RECALLED AND A FIX BE IMPLEMENTED. JEEP REALIZED THERE WAS A PROBLEM AS THERE WAS A REDESIGN FOR 2016.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT DUE TO POOR DESIGN OF THE VEHICLE, THE SHIFTER WOULD EASILY SHIFT INTO REVERSE INSTEAD OF PARK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT, WHO WAS A MECHANIC, STATED THAT THE DESIGN PRESENTED A SAFETY ISSUE BUT THE VEHICLE WAS WORKING UP TO SPECIFICATIONS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,500.

WE BOUGHT OUR GRAND CHEROKEE AT FALLS MOTOR CITY AND THEY OFFERED US A FREE FIRST OIL CHANGE. AT 7000 MILES WE TOOK IT IN HAD THE OIL CHANGE. DEALER NEVER RESET OIL LIGHT DROVE IT HOME NEXT DAY ENGINE LIGHT IS ON. FOUND OIL IN EVERYTHING. TOOK TO ANOTHER JEEP DEALER THEY DID A SOFTWARE UPDATE SAYING THAT WAS ISSUE. THAT DIDNT FIX IT. SECOND TIME THEY CHANGED CRANKCASE SENSOR SINCE IT HAD OIL IN IT. STILL DIDNT FIX IT. 3RD TIME THEY REPLACED THE CRANKCASE COVER FOR OIL CAP SINCE IT WAS LEAKING. AFTER 7000 MILES THEY FOUND THAT THE JEEP HAD 11 QUARTS OF OIL IN IT AND IT WAS SUPPOSED TO ONLY HAVE 8 IN IT. THE OWNERS MANUAL SAYS 8 QUARTS BUT I HAVE FOUND ONLINE OTHER PEOPLE HAVE HAS MORE THEN 8 QUARTS IN THEIR ECO DIESEL. DUE TO THIS WE HAD LOST 5MPG AND USED EXCESSIVE AMOUNT OF DEF. FALLS MOTOR CITY SAID THAT THERE WONT BE ANY ISSUE NOW THAT THE OTHER DEALER PUT THE CORRECT AMOUNT OF OIL IN IT. THERE IS STILL OIL IN EVERYTHING. THE MILEAGE HAS GONE BACK UP SOME BUT STILL NOT GETTING WHAT IT USED TO BE. IM WORRIED NOW THAT LATER ON DOWN THE ROAD THE MOTOR WILL FAIL OR SOMETHING ON THE MOTOR WILL FAIL DUE TO OIL BEING PUSHED EVERYWHERE ELSE SINCE IT WAS OVERFILLED. THIS ALL HAPPENED BACK IN OCTOBER 2015 AND JUST THE END OF JAN IS WHEN EVERYTHING WAS FIGURED OUT TOO MUCH OIL WAS PUT IN. ONLY THING I CAN THINK OF IS CHRYSLER MESSED UP AND HAD IN THEIR SYSTEMS THAT THE ECO DIESEL WAS SUPPOSED TO TAKE 11 QUARTS AND NOT 8 SINCE OTHER VEHICLES HAVE HAD THAT MUCH PUT IN ALSO AT THE DEALE

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE WINDSHIELD SUDDENLY DEVELOPED A CRACK LOCATED ON THE PASSENGER SIDE. THE CRACK EXTENDED APPROXIMATELY 7 INCHES FROM THE BOTTOM OF THE WINDSHIELD AND OVER THE HEATING ELEMENT. DURING THE INCIDENT, THE HEATING ELEMENT WAS TURNED TO THE ON POSITION. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 12,500.

I LEFT MY CAR IDLING , ON A FLAT SURFACE IN A PARKING LOT TO RUN INTO A BANK ATM. THE GEAR SHIFTER DID NOT LOCK INTO PARK EVEN THOUGH I PUSHED IT ALL THE WAY FORWARD TO THE PARK POSITION. THE VEHICLE ROLLED INTO A PARKED CAR. THE TOTAL DAMAGE SUSTAINED BY THE OTHER CAR WAS $2100, AND $1000 ON MY JEEP GC. THIS SHIFTER IS NOT VERY INTUITIVE, IT IS A NEWER ELECTRONIC SHIFTER AND IS NOT GATED AS MOST ARE. IT DOES NOT GIVE THE DRIVER GOOD FEEL OR FEEDBACK THAT THE CAR IS IN THE APPROPRIATE GEAR. THIS HAS BEEN A PROBLEM FROM DAY ONE. IF I HAD BEEN POINTED TO THE STREET THIS COULD HAVE CAUSED A MAJOR ACCIDENT. THIS IS A VERY DANGEROUS SITUATION! I BROUGHT IT TO THE DEALER TO LOOK AT AND THEY SAID THERE WAS NO ISSUE. CLEARLY THERE IS AN ISSUE. I NOW SEE THE NHSTA IS LOOKING INTO MORE THAN 300 INCIDENTS OF THIS ROLLAWAY ISSUE. THERE ARE PROBABLY MANY MANY MORE SINCE MOST PEOPLE HAVE NOT REPORTED IT. I HAVE A BIG MONETARY ISSUE THIS HAS COST, MY INSURANCE HAS GONE UP 70% AS THEY THINK I WAS NEGLIGENT AND IT NEEDS TO BE ADDRESSED BY JEEP/CHRYSLER/FIAT. PLEASE FEEL FREE TO CALL ME TO INQUIRE FURTHER INTO THE ISSUE I AM HAVING. I HAVE NOTIFIED JEEP CUSTOMER SERVICE AND AM TAKING THE CAR IN AGAIN ON 2/22 FOR THEM TO INSPECT. THANKS, [XXX] 'INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *BF

AFTER THE PURCHASE OF THIS VEHICLE, ON TWO OCCASIONS THE CAR WAS IN THE PARK POSITION [P], BUT, MOVED FORWARD. DURING THE FIRST INCIDENT, MY WIFE HAD PARKED THE CAR AT LOCAL STORE. WHEN SHE WENT TO LEAVE THE VEHICLE THE CAR ROLLED INTO A NEARBY FENCE. DURING THE SECOND INCIDENT, THE GRAND CHEROKEE AFTER BEING PLACED INTO PARK ROLLED INTO OUR YARD. THE PROBLEM WITH THE CAR'S PARK POSITION DOES NEED TO BE LOOKED AT; FOR MY WIFE OR MYSELF COULD HAVE BEEN INJURED IF WE HAD STARTED TO LEAVE THE CAR. IN THE FIRST INCIDENT THERE WAS $1,000 IN DAMAGE TO THE CAR. IN THE SECOND INCIDENT THERE WAS NO DAMAGE TO THE VEHICLE. THANK YOU FOR YOUR HELP. *TR

THREE TIMES I HAVE EXITED FROM THE VEHICLE AFTER I HAD PUT THE JEEP INTO WHAT I THOUGHT WAS PARK AND THEN HIT THE BUTTON TO SHUT IT OFF, WHEN REALLY IT WAS ONLY IN REVERSE AND THE ENGINE WAS STILL RUNNING WHEN I EXITED THE VEHICLE. SEVERAL OTHER TIMES I HAVE PULLED INTO A PARKING SPOT, PUT IT INTO WHAT I THOUGHT WAS PARK AND THE VEHICLE STARTED MOVING IN REVERSE. WHEN IN A HURRY, IT IS VERY EASY TO PUT THE VEHICLE INTO PARK, THOUGH THE ELECTRONIC SHIFTER ACTUALLY STOPS IN REVERSE. WHEN I HIT THE POWER BUTTON (AND IT IS REALLY IN REVERSE) YOU GET A SINGLE DING, WHICH AGAIN WHEN IN A HURRY I THOUGHT WAS THE CAR TURNED OFF. THE FIRST TIME IT HAPPENED I WAS IN MY GARAGE, WHEN MY FEET HIT THE FLOOR THE VEHICLE STARTED GOING BACKWARDS, THE DRIVER DOOR HIT ME, THOUGH FORTUNATELY DID NOT KNOCK ME DOWN. I WAS ABLE TO JUMP INTO THE SEAT AND STOP THE VEHICLE A SPLIT SECOND BEFORE THE OPEN DRIVER DOOR HIT THE GARAGE DOOR OPENING AND A VEHICLE PARKED IN MY DRIVEWAY. THE OTHER TWO TIMES I EXITED THE VEHICLE WITH IT IN REVERSE AND STILL RUNNING WERE THE SAME EXPERIENCE, BUT THE VEHICLE DID NOT COME NEAR TO HITTING ANYTHING BEFORE I JUMPED INTO THE VEHICLE AND APPLIED THE BRAKES. I DRIVE A LOT OF RENTAL CARS AND SUV'S, I HAVE NEVER HAD AN EXPERIENCE LIKE I HAVE HAD WITH THIS JEEP. I WILL NOT LET MY WIFE DRIVE THE VEHICLE DUE TO SEVERAL TIMES IT HAS NOT GONE INTO PARK.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. ALTHOUGH THE ELECTRICAL SHIFTER INDICATED THAT THE GEAR SHIFTER WAS PLACED IN THE CORRECT GEAR, THE VEHICLE STILL MOVED INDEPENDENTLY AS IF IT WERE PLACED IN REVERSE OR NEUTRAL. THE TECHNICIAN STATED THAT THE FAILURE WAS WITH THE ELECTRICAL SHIFTER; HOWEVER, THE FAILURE WAS INHERENT TO THE CONTACT'S MODEL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.

MY WIFE AND I HAVE BEEN CONFUSED WITH THE ELECTRONIC SHIFTER ON OUR 2015 GRAND CHEROKEE. THIS ISSUE HAS HAPPENED AT LEAST 7 TIMES WHEN WE THOUGHT THE CAR WAS IN PARK BUT WAS ACTUALLY IN REVERSE OR DRIVE AND ALMOST HAD AN ACCIDENT HITTING OTHER PARKED CARS WHEN LEAVING A PARKING LOT AT A STORE. IT HAS ALSO HAPPENED TO ME IN MY GARAGE MORE THAN A FEW TIMES WHERE I THOUGHT THE CAR WAS IN REVERSE BUT WAS IN DRIVE AND AGAIN ALMOST HIT THE GARAGE WALL. THANK GOD WE NEVER HIT ANYTHING BUT WE ARE VERY NERVOUS ABOUT DRIVING THIS CAR NOW. I HOPE THIS DOESN'T HAPPEN TO ANYONE ELSE AS IT IS VERY NERVE RACKING. THE LAST TIME IT HAPPENED WAS ON 1/14/2016.

THE ELECTRONIC GEAR SHIFT IS POORLY DESIGNED AND UNSAFE. YOU NEVER KNOW WHEN OPERATING THE SHIFT GEAR IF YOU ARE IN PARK, NEUTRAL, DRIVE OR REVERSE. IT IS CONFUSING AND DANGEROUS. I FOUND MYSELF ON MANY OCCASIONS, THINKING THAT THE LEVER WAS IN PARK, WHEN IN REALITY I WAS STILL IN REVERSE OR DRIVE. I OPEN THE DOOR TO GET OUT OF THE VEHICLE AND THE VEHICLE STARTS MOVING. I AM IN MY 60'S AND HAVE SLIPPED COUPLE TIMES, WHEN THESE INCIDENTS OCCURRED. I MENTIONED THESE INCIDENTS TO MY LOCAL DEALERSHIP AND THEY FOUND THE POWER TRAIN FUNCTIONING AS DESIGNED.

SAW ARTICLES THIS WEEK REGARDING NHTSA INVESTIGATION OF TRANSMISSION SHIFTER IN 2015 JEEP GRAND CHEROKEE. WHILE I AM NOT CONCERNED FOR MY SAFETY (AS I HAVE LEARNED TO KEEP FOOT ON BREAK UNTIL I LOCATE ONE OF THE INDICATORS THAT SHOWS PARK WHILE I KEEP PUSHING THE SHIFTER FORWARD) I AM CONCERNED EVERY TIME BOCA CAR WASH PARKS MY VEHICLE NEXT TO FEDERAL HIGHWAY IN DOWNTOWN BOCA RATON AFTER GOING THROUGH THEIR WASH; OR WHEN A RESTAURANT VALET PARKS MY VEHICLE. UNLESS YOU KNOW THIS SHIFTER, YOU EVENTUALLY WILL STEP OUT WHEN IT IS IN REVERSE. JUST A MATTER OF TIME. MAYBE THE OWNER COULD BE DEEMED RESPONSIBLE TO MAKE MULTIPLE ATTEMPTS TO GET HIS VEHICLE INTO PARK WITH THIS QUIRKY SHIFTER, BUT NOT THE VALETS OR OTHER PEOPLE WHO MAY DRIVE THE CAR.

TWO HOURS AFTER ARRIVING HOME, I WAS AWAKEN TO FIND MY BRAND NEW 2015 JEEP GRAND CHEROKEE ON FIRE, WHILE STATIONARY AND PARKED NEAR MY HOME. A FIREMAN STATED THAT IT APPEARS TO BE RELATED TO THE ENGINE. I RECENTLY PURCHASED THE VEHICLE IN OCTOBER 2015, REPLACING MY 2005 GRAND CHEROKEE. LESS THAN FOUR MONTHS OLD, THE CAR HAS LESS THAN 4,000 MILES AND HAS NOT HAD ANY PROBLEMS. AFTER GOOGLING POTENTIAL CAUSES, I DISCOVERED OTHERS HAVE HAD THIS PROBLEM WITH THI SAME MODEL, AS RECENT AS JANUARY 2016! THIS IS GRAVELY CONCERNING AND SHOULD RESULT IN FURTHER INVESTIGATION.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHEN THE CONTACT PARKED THE VEHICLE, THE VEHICLE SUDDENLY ROLLED FORWARD AND CRASHED INTO A STORAGE UNIT. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000. UPDATED 03/08/16*LJ THE CONSUMER STATED AFTER PUTTING THE VEHICLE IN PARK, AND PUSHED THE BUTTON TO TURN OFF THE VEHICLE, IT CONTINUED TO MOVE FORWARD AND CRASHED THROUGH A STORAGE ROOM. UPDATED 03/14/16.*JB

THE GEAR SHIFT DOES NOT LOCK INTO PLACE. MORE THAN ONCE HAVE I ASSUMED I WAS IN PARK AND WAS NOT. THIS CAUSED THE VEHICLE TO ROLL SLIGHTLY. MY DAUGHTER PURCHASED THE SAME VEHICLE AND HAS HAD THE SAME PROBLEM WITH THE GEAR SHIFT. I HAVE OWNED JEEPS SINCE 1995 AND LOVE THEM. HOWEVER, THIS IS OBVIOUSLY AND ENGINEERING ERROR THAT NEEDS TO BE CORRECTED.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, IT INDEPENDENTLY SHIFTED TO REVERSE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 19,000. UPDATED 04/29/16*LJ UPDATED 6/19/18*JB

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V676000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE VEHICLE WAS EQUIPPED WITH THE PUSH TO START KEYLESS IGNITION. THE GEAR LEVER WAS SHIFTED INTO PARK AND THE PUSH START IGNITION WAS ENGAGED. THE CONTACT EXITED THE VEHICLE. AFTER RETURNING, THE CONTACT DISCOVERED THAT THE ENGINE REMAINED IN OPERATION. THE FAILURE RECURRED ON FIVE SEPARATE OCCASSIONS. IN ADDITION, THE VEHICLE INDEPENDENTLY SHIFTED INTO REVERSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

THE SHIFTER IS CONFUSING AND FUNCTIONS TERRIBLY. IN SEVERAL INSTANCES I ENDED UP IN REVERSE INSTEAD OF PARK WHEN ATTEMPTING TO PARK THE VEHICLE AND NEARLY RAN INTO OTHER VEHICLES AND/OR PEDESTRIANS AS A RESULT.

ON 9/4/15 I WAS BACKING A BOAT INTO THE LAKE USING THIS VEHICLE. I PUT THE VEHICLE INTO PARK, OR THOUGHT I DID, AND OPENED THE DRIVER DOOR. AS I EXITED THE VEHICLE ROLLED BACKWARDS, KNOCKED ME DOWN, AND THE ENTIRE VEHICLE, WITH BOAT AND TRAILER, WENT INTO THE LAKE. I HAVE NOTICED SINCE THEN THAT THE SHIFTER REQUIRES YOU TO HOLD IT IN PARK FOR A SECOND BEFORE THE PARK GEAR WILL ENGAGE. SLAMMING THE SHIFTER TOWARDS PARK, EVEN WITH THE BUTTON DEPRESSED AND FOOT ON THE BRAKE, WILL NOT ALWAYS ENGAGE THE PARKING GEAR. YOU MUST WAIT UNTIL THE PARKING GEAR LIGHT ON THE DASH IS ILLUMINATED. THIS IS NOT USER FRIENDLY. I WOULD SUGGEST A SENSOR BEING INSTALLED ON THE TRANSMISSION THAT AUTOMATICALLY SHIFTS INTO PARK WHEN THE DRIVER DOOR IS OPENED, MUCH LIKE THE MERCEDES GL450.

THE AUTOMATIC TRANSMISSION SHIFTER DOES NOT HAVE A POSITIVE FEEL AND IS DIFFICULT TO FIND THE CORRECT GEAR. SHIFT GATES ARE MINIMAL. IT IS VERY EASY TO UNINTENTIONALLY LEAVE THE CAR IN "REVERSE" WHEN YOU INTEND TO PUT IT IN "PARK". ON ONE OCCASION I STEPPED OUT OF THE CAR WHILE IT WAS IN "REVERSE" AFTER I THOUGHT THE CAR WAS IN "PARK". YOU REALLY HAVE TO APPLY FORCE AND DOUBLE CHECK THE DASH DISPLAY TO MAKE SURE THE CAR IS IN "PARK". AFTER MY INCIDENT, I ALWAYS FIND I HAVE TO DOUBLE CHECK TO MAKE SURE THE CAR IS IN "PARK". SHOULDN'T BE THAT WAY - POOR ENGINEERING. WE HAVE NOT HAD AN INCIDENT IN SOME TIME BUT IT TAKES A LOT OF PRACTICE TO "MASTER" THE ELECTRONIC SHIFTER. I HAVE NOTICED JEEP HAS GONE TO A GATED SHIFT FOR THE 2016 MODEL YEAR. THIS WOULD BE THE SAFEST AND MOST APPROPRIATE FIX. THIS ELECTRONIC SHIFT COULD BE VERY DANGEROUS TO SOMEONE WHO ISN'T FAMILIAR WITH THE CAR.