2015 Jeep Grand Cherokee complaints

WHILE THE CAR IS IN STATIONERY MOOD, AUTOMATIC TRANSMISSION LEVER IS TOO DIFFICULT TO MOVE TO DIFFERENT POSITIONS. WHILE TRIED TO MOVE LEVER TO PARK OR DRIVE POSITION, IT AUTOMATICALLY RETURNS TO A CENTER NEUTRAL POSITION AND IT HAPPENED FEW TIMES BUT NO DAMAGE AND INJURY BECAUSE OF PROMPT ACTION. IT SEEMS SCARY & DANGEROUS AT TIME.

ON FRIDAY MAY 20, 2016 I STOPPED AT THE SHELL GAS STATION TO GET A CUP OF COFFEE. I PLACED THE VEHICLE IN PARK (ENGINE RUNNING) AND EXITED THE VEHICLE. AS I WALKED TO THE STORE, OUT OF THE CORNER OF MY EYE I SAW MY GRAND CHEROKEE BACKING UP ACROSS THE LOT. I RAN TO THE VEHICLE, OPENED THE DRIVERS DOOR AND TRIED TO STEP ON THE BRAKE (FROM OUTSIDE THE VEHICLE), BUT THE DRIVERS DOOR KNOCKED ME DOWN, RUNNING OVER MY LEFT ANKLE. IN THE FALL, I BROKE THE LITTLE FINGER ON MY LEFT HAND. ANOTHER GAS STATION PATRON WAS ABLE TO JUMP IN MY JEEP AND APPLY THE BRAKES AS I LAY WRITHING ON THE GROUND. THE NEXT DAY MY ANKLE WAS QUITE SWOLLEN AND BLACK AND BLUE, SO I WENT TO THE URGENT CARE. X-RAYS SHOWED NO BROKEN BONES IN MY FOOT, BUT REVEALED MY BROKEN LITTLE FINGER. THE VEHICLE NEVER HIT ANYTHING. I THOUGHT I MUST HAVE FORGOTTEN TO PUT THE VEHICLE IN PARK THROUGH MY ERROR (I KNEW I HAD PUT THE VEHICLE IN PARK), BUT RECENT EVENTS AND DEATHS CONCERNING THIS ISSUE WITH THE JEEP GRAND CHEROKEE HAS MADE ME REALIZE THAT THERE IS AN ISSUE WITH THE SHIFTER.

I HAVE A 2015 GRAN CHEROKEE WHILE PARKED IN MY GARAGE THE JEEP ROLLED FORWARD HITTING THE GARAGE DOORS , CALLED CHYSLER WAS TOLD THERE IS A RECALL BUT I'M NOT DOING IT RIGHT ? I ASKED , WHAT PLACING THE CAR IN PARK? OR BUYING A CAR THAT IS A SAFETY HAZARD !!!, WE SHOULD HAVE BEEN WARNED THIS CAR WAS GOING TO KILL SOMEONE.!!!!

WE, TOO, HAVE HAD PROBLEMS WITH THE MONOSTABLE ELECTRONIC (E-SHIFT) GEARSHIFT IN OUR 2015 JEEP GRAND CHEROKEE. ONE OF THE CRITICAL MOVEMENTS IS WHEN YOU ARE IN A BUSY MALL, RESTAURANT OR OTHER VENUE'S PARKING AREAS. OFTEN, WHEN TRYING TO BACK OUT, WE SUDDENLY SEE A CAR APPROACHING AND TRY TO GET THE CAR BACK INTO FORWARD ('D'). THERE IS FREQUENTLY AN OVERSHOOT WITH THE SHIFTER AND WE WIND UP IN 'P' OR 'N' RATHER THAN THE DESIRED 'D' OR 'S.' SINCE WE ARE DISTRACTED WATCHING AND TRYING TO AVOID THE OTHER VEHICLE, THE INSTRUMENT ANNUNCIATOR INDICATOR LIGHTS ARE OF NO USE AND JUST BY FEEL, WE CAN'T TELL WHERE WE ARE IN THE DIRECTION MODES. ALSO, WHEN TRYING TO GET INTO ANY MODE, IT IS OFTEN ANOTHER OVERSHOOT IN WHICH WE WIND UP, MAKING FOR A POTENTIALLY DANGEROUS AND, AT BEST, A FRUSTRATING EVENT. THIS SYSTEM IS VERY IMPRECISE AND CONFUSING. THE DESIGN AND ENGINEERING OF THIS SYSTEM, IN MY OPINION, IS INITIALLY DEFECTIVE IN THE ERGONOMICS ALONE AND A MASSIVE FAIL IN ITS EXECUTION. WE HAVE PUT THE VEHICLE IN WHAT WE THOUGHT WAS 'P' AND, YET, WHEN RELEASING THE BRAKE, THE CAR ROLLED FORWARD BECAUSE IT WAS STILL IN 'D.' I MENTIONED THIS UNSETTLING SITUATIONS TO THE DEALER AT LEAST ONCE AND DEBRIEFED THIS SITUATION THREE TIMES DURING ANSWERING THE SURVEYS WE RECEIVED OVER A PERIOD OF TIME FOLLOWING OUR PURCHASE. APPARENTLY, OTHERS HAVE ALSO DONE SO. IT HAS TAKEN A HIGH VISIBILITY ACCIDENT TO GET THE FCA COMPANY TO ACKNOWLEDGE THE PROBLEM; WHILE THEY STILL MAINTAIN IT IS NOT THEIR DES

TL* THE CONTACT OWNED A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS IN THE PARK POSITION, IT VOLUNTARILY SHIFTED INTO REVERSE AND ROLLED INTO A LAKE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

EVERY TIME I DRIVE THE VEHICLE I HAVE PROBLEMS PROPERLY SHIFTING INTO THE CORRECT GEAR, ESPECIALLY REVERSE AND PARK. SOMETIMES THE SHIFTER DOESN'T MOVE AT ALL, SOMETIMES IT SHIFTS TOO FAR. THIS PROBLEM IS WELL KNOWN BY JEEP AND THEY HAVE DONE NOTHING EXCEPT RECOGNIZE THERE IS A PROBLEM AND SUGGEST I USE MY PARKING BRAKE AND OTHER UNNECESSARY PROCEDURES IN ORDER TO ENSURE I DON'T LEAVE THE VEHICLE WHEN IT IS NOT IN PARK AND KILL MYSELF LIKE ANTON YELCHIN DID. I DEMAND AN IMMEDIATE REFUND OF THE PURCHASE PRICE INCLUDING THE COST OF TAXES AND WARRANTY UPGRADES AND INTERIOR/EXTERIOR PROTECTION PACKAGES PURCHASED FOR THIS VEHICLE. IT IS ABSURDLY DIFFICULT TO OPERATE AND UNSAFE. I AM DRIVING CHILDREN AROUND IN A DEFECTIVE VEHICLE THAT IS KILLING PEOPLE.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE SHIFTING TO THE PARK POSITION, THE VEHICLE FAILED TO STOP AND CRASHED INTO A GARAGE DOOR. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

TL* THE CONTACT OWNED A 2015 JEEP GRAND CHEROKEE. WHILE PARKED IN A PARKING LOT, THE CONTACT'S VEHICLE ROLLED AWAY AND ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE VEHICLE WAS DESTROYED AND TOWED TO AN UNDISCLOSED LOCATION. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE FAILURE MILEAGE WAS APPROXIMATELY 6,000. UPDATED 08/30/16*LJ CONSUMER STATED VEHICLE HAD ROLLED OFF THE LOT AND WAS STRUCK BY A SEMI. DEALER STATED THAT THERE WAS NO EVIDENCE OF A MALFUNCTION WHICH WOULD CAUSE THE VEHICLE TO MOVE BY ITSELF. CONSUMER STATED DO NOT AGREE WITH UNDERLINED STATEMENT. THE POLICEMAN WHO DID THE REPORT WAS TOLD THAT THE VEHICLE WAS TURNED OFF IN PARK POSITION. UPDATED 6/11/18*JB

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE INDEPENDENTLY SHIFTED OUT OF GEAR WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHEN DRIVING MY VEHICLE LONG DISTANCES ON THE HIGHWAY THEN ENTERING THE CITY THE TRANSMISSION WILL SHIFT HARD BETWEEN THIRD AND SECOND GEAR. IT WILL STAY THAT WAY FOR A DAY AND THEN AFTER SITTING FOR OVER 12 HOURS IT WILL SLOWLY START TO GO AWAY. JEEP DID ON FLASH UPDATES AND WAS ON ABLE TO RESOLVE THE PROBLEM. THIS PROBLEM IS RAMPANT AMONG JEEPS TO INCLUDE THE CHEROKEE AND RENEGADE.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE ELECTRONIC SHIFTER WAS IN PARK, THE VEHICLE INDEPENDENTLY MOVED BACKWARDS AND STRUCK ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE MECHANIC WHO STATED THAT THE REAR PASSENGER SIDE BUMPER WAS DAMAGED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,823. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE JEEP'S ELECTRONIC TRANSMISSION DID NOT FULLY SHIFT IN TO THE "PARK" POSITION WHILE STILL RUNNING. MY WIFE EXITED THE VEHICLE TO TAKE OUR 3 YEAR OLD FROM THE BACK SEAT AND THE JEEP BEGAN TO ROLL AWAY. SHE RAN AND JUMPED IN TO THE DRIVER'S SEAT TO STOP IT AND IN THE PROCESS HER FOOT SLIPPED FROM THE BRAKE TO THE GAS PEDAL DRIVING THE CAR INTO/THROUGH A HOUSE. SIGNIFICANT DAMAGE WAS DONE TO THE VEHICLE AND THE HOME BUT NO ONE WAS INJURED.

I PURCHASED A BRAND NEW 2015 GRAND CHEROKEE LATE LAST YEAR, AND I'VE BEEN HAVING ISSUES WITH THE SHIFTER SINCE DAY ONE. I WAS DRIVING ON THE FREEWAY COMING HOME FROM WORK AND THE GEAR SLIPPED OUT OF PLACE. I'VE BEEN DOWN TO THE DEALERSHIP TO COMPLAIN ABOUT IT BUT OF COURSE THEY DON'T CARE. IT REALLY HURTS MY FEELINGS THAT WE PAID THIS MUCH MONEY ON A CARE I FEEL ABSOLUTELY UNSAFE IN. THE SHIFTER DOESN'T STAY INTO PARK, AND I WORK FROM MY VEHICLE AS A DELIVERY DRIVER. SO A LOT OF THE TIMES I HAVE TO BE QUICK AND SWIFT, AND IT'S BEEN TO MANY TIMES WHEN MY SHIFTER SLIPS OUT OF PLACE. MY SHIFTER DOESN'T LOCK AT ALL, WHEN I TRY AND PUT IT INTO GEAR. I'LL BE GETTING READY TO DRIVE OUT A GAS STATION AND MY SUV SHIFTER WON'T EVEN STAY IN DRIVE, IT'LL BE NEUTRAL . I'LL HAVE TO CLICK A FEW TIMES FOR IT TO TRY AND STAY IN PLACE.

VEHICLE WAS PUT IN PARK. I EXITED THE CAR. WIFE WAS SITTING IN CAR IN PASSENGER SEAT. CAR WAS NOT MOVING. WIFE EXITED CAR TO RETRIEVE ITEM FROM HOUSE. RETURNED TO FIND VEHICLE DOWN THE HILL AND IN THE WOODS.

I PUT THE CAR IN PARK (ENGINE STILL RUNNING) TO GO OUT OF THE VEHICLE TO TALK TO SOMEONE. I TURNED AROUND AND THE CAR WAS ROLLING BACKWARDS. IT GAINED SPEED AS IT APPROACHED A HILL, CROSSED OVER A SIDEWALK AND SLAMMED INTO A TREE. I HAD 2 BIKES ON A BIKE RACK ON THE BACK, WHICH TOOK THE BRUNT OF THE CRASH. THE BIKES, THE BIKE RACK AND THE REAR OF THE CAR WERE CRUSHED. THERE WAS NO WARNING NOISE OR OTHER INDICATION THAT MY CAR HAD NOT GONE INTO PARK.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (SERVICE BRAKES, ELECTRICAL SYSTEM). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 07/22/16*LJ *CN

THE VEHICLE LOCKED WHEN I WAS STOPPED IN TRAFFIC IN THE HIGHWAY, RENDERING THE VEHICLE DISABLED IN TRAFFIC WHILE IN DRIVE. I PRESSED ON THE GAS PEDAL BUT DID NOT MOVE. I HIT MY EMERGENCY LIGHTS PLACED THE CAR IN PARK AND THEN SHIFTED BACK TO DRIVE BUT GOT NO MOVEMENT. I THEN TURNED OFF THE VEHICLE AND RESTARTED THE VEHICLE AND WAS ABLE TO MOVE OFF THE HIGHWAY AND TOOK THE SURFACE STREETS TO GET HOME. I SAW ON THIS "SITE" THERE IS A RECALL FOR 2016 MODELS WHICH IS RECALL S28.

VEHICLE WAS STATIONARY, IN PARK WITH ENGINE IDLING. STANDING OUTSIDE OF VEHICLE, I OPENED DOOR TO REACH IN TO TURN IGNITION OFF. AS SOON AS I HIT IGNITION, CAR ACCELERATED FORWARD DRAGGING ME ABOUT 10 YARDS. I WAS NOT IN VEHICLE AND HELD ON TO STEERING WHEEL AND OPEN DOOR TO KEEP FROM GETTING RUN OVER. IT COLLIDED WITH VEHICLE PARKED IN FRONT OF ME, LUCKILY IN AN EMPTY PARKING LOT AND NO ONE WAS INJURED. THERE IS SURVEILLANCE CAMERA ON SITE AND THIS INCIDENT WAS CAPTURED ON VIDEO. WITNESSES WERE PRESENT AND CO-WORKERS VIEWING IT WERE FRIGHTENED BY IT...CAR SEEMED TO HAVE A MIND OF ITS OWN.

ON TWO OCCASIONS, THE FIRST TIME WAS WITHIN A COUPLE DAYS OF OWNING THE VEHICIE, I HAVE HAD THE JEEP START REMOTELY IN MY GARAGE DUE TO THE REMOTE KEY TRANSPONDER IN MY POCKET AND THE ATTACHED KEYS ON THE KEY RING DEPRESS THE REMOTE START BUTTON, WHICH REQUIRES TWO PRESSES TO ACTIVATE. I HAVE ALSO HAD THE PANIC BUTTON FEATURE ACTIVATE TWICE FROM THE BUTTONS BEING DEPRESSED IN MY POCKET. SEEMS TO BE A VERY DANGEROUS AND FAULTY KEY FOB DESIGN. HAVE READ ONLINE OTHERS HAVING SAME ISSUE AND DECIDED TO FILE A REPORT.

THE TRANSMISSION SEEMS TO SLIP WHEN I COME TO A STOP AND THEN TRY TO ACCELERATE AT INTERSECTIONS. I'LL DEPRESS THE GAS, NOTHING HAPPENS, AND THEN SUDDENLY IT JERKS FORWARD. IT DOES IT ALL THE TIME, BUT WORSE WHEN THE VEHICLE IS COLD/HADN'T BEEN DRIVEN. THE TRANSMISSION SEEMS TO CONSTANTLY STRUGGLE TO KNOW WHICH GEAR TO BE IN, ESPECIALLY AT LOWER SPEEDS AND ESPECIALLY BETWEEN GEARS 1 AND 2, AND STOPPING AND STARTING FROM INTERSECTIONS. THERE IS SUCH A DELAY WHILE THE TRANSMISSION TRIES TO DECIDE WHAT GEAR TO BE IN TO ACCELERATE AWAY FROM AN INTERSECTION STOP, THAT I'LL OFTEN HAVE PEOPLE STEAL MY TURN AT THE INTERSECTION BECAUSE THEY DON'T THINK I AM GOING TO TAKE MY TURN. I'M WAITING FOR THE TRANSMISSION TO LURCH AND HAVE SOMEONE PULL OUT IN FRONT OF ME AND HIT THEM OR BE HIT. THIS IS SUCH A DANGEROUS VEHICLE. I WILL BE HAVING THE DEALERSHIP LOOK AT IT THIS WEEK, BUT HAVE HEARD MULTIPLE REPORTS ONLINE THAT THE SOFTWARE "FIX" BEING APPLIED TO THE TRANSMISSIONS DOES NOT REMEDY THE SITUATION. THIS IS THE MOST DIFFICULT TO DRIVE AUTOMATIC TRANSMISSION I HAVE EVER EXPERIENCED IN LOW SPEED SITUATIONS. CHUGS AND LURCHES IN PARKING LOTS WHEN TAKING FOOT OFF GAS TO COAST. HAVE NEVER EXPERIENCED SUCH A HORRIBLE AND DANGEROUS TRANSMISSION.

ON TWO OCCASIONS WHILE STANDING IN MY GARAGE WITH THE JEEP PARKED AND NOT USED OR RUNNING FOR DAYS, THE INSTRUMENT PANEL SUDDENLY COMES ALIVE INSIDE THE VEHICLE WITHOUT OPENING THE DOOR, TOUCHING THE DOOR HANDLE, OR HAVING THE REMOTE KEY TRANSPONDER ANYWHERE NEAR THE VEHICLE (THEY WERE BOTH INSIDE THE HOUSE NOWHERE NEAR THE VEHICLE AT THE TIME AND I WAS MANY FEET AWAY FROM THE VEHICLE.) I CAN HEAR THE VEHICLE ELECTRICAL SYSTEM "BOOT UP" AND THEN SHUT BACK DOWN. I HAVE ON MANY OTHER OCCASIONS HEARD THE ELECTRICAL SYSTEM "BOOT UP" AND POWER BACK DOWN WITHOUT THE DASHBOARD DISPLAY COMING ALIVE. ONCE AGAIN, NO KEY FOB WAS NEAR THE VEHICLE NOR THE DOOR OPENED OR TOUCHED WHEN I HAVE BEEN OUT IN MY GARAGE TO WITNESS THIS AND THE VEHICLE HAS NOT BEEN DRIVEN FOR DAYS.

R ROLLED INTO TREE,DRIVERS DOOR WAS JAMMED. WALKED TO HOUSE GOT KEYS AND HUSBAND WHO CLIMBED OVER THE CONSOLE AND BACKED THE CAR OUT FROM BETWEEN TWO TREES DROVE TO OUR HOUSE.THE CAR WAS ORIGINALLY IN PARK STANDING STILL I WAS NOT IN THE CAR WHEN THIS HAPPENED, HOME IS LOCATED ON A RURAL ROAD. THE DAMAGE WAS EXTENSIVE.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED ON AN INCLINE, THE CONTACT STARTED THE VEHICLE AND IT ROLLED BACKWARDS IN REVERSE. THE CONTACT'S VEHICLE CRASHED INTO A PARKED VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.

ELECTRONIC SHIFTER DOES NOT ENGAGE IN TO PARK. ON NUMEROUS OCCASIONS THE CAR HAS STARTED TO ROLL WHEN I THOUGHT IT WAS IN PARK. THE SHIFTER IS TERRIBLY DANGERS AND CUMBERSOME TO USE CORRECTLY TO FIND GEARS. THIS IS ALWAYS WHEN PARKING OR WHEN STARTING UP. DANGEROUS.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE HESITATED TO SHIFT GEARS WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE FAILURE MILEAGE WAS 2,340. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE VEHICLE ACCELERATED WITHOUT WARNING AND CRASHED INTO THE CONTACT'S GARAGE WITH A PASSENGER IN THE VEHICLE. THE PASSENGER WAS NOT INJURED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED IN FRONT OF A STORE, IT ROLLED FORWARD INTO THE STORE AND A FENCE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED DUE TO LACK OF PARTS. THE APPROXIMATE FAILURE MILEAGE WAS 2,021.

VEHICLE RANDOMLY BRAKES UNINTENTIONALLY FOR 5 TO 10 SECONDS - ENGINE AND STEERING FAIL ALL AT THE SAME TIME. A LOUD COLLISION WARNING ALONG WITH RED ALERT BRAKING INDICATORS. I INFORMED A LOCAL DEALERSHIP SEVERAL MONTHS AFTER PURCHASE (SUMMER 2015). THEY REPORTED NO SPECIFIC CODES OR RECALLS. THE ISSUE HAS OCCURRED MULTIPLE TIMES. IN ALL OCCURRENCES THE VEHICLE WAS IN MOTION INCLUDING HIGHWAY AND CITY STREETS. FOR INCIDENTS I DIRECTLY RECALL THEY OCCURRED WHILE DRIVING IN A STRAIGHT LINE (MOSTLY).

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WITHIN THIRTY DAYS OF OWNING THE VEHICLE, THE GEARS INADVERTENTLY SHIFTED INTO REVERSE WHEN THE CONTACT PLACED THE VEHICLE IN PARK. THE ONLY INDICATORS THAT ALERTED THE CONTACT OF THE FAILURE WAS THE VEHICLE ROLLING IN REVERSE AND THE BACKUP CAMERA. THE DEALER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE PARTS WERE NOT AVAILABLE REGARDING NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 200. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

RECALL 16V-240: LAST NIGHT, I RECEIVED A CALL WHILE IN THE GROCERY STORE THAT MY CAR HAD BEEN INVOLVED IN AN ACCIDENT. WHEN I WENT OUTSIDE, MY CAR HAD RUN INTO THE CAR FRONT OF ME IN THE PARKING LOT. THE CAR WAS RUNNING, THE DOORS WERE LOCKED AND THE ENGINE WAS IN GEAR. THERE APPEAR TO BE SEVERAL FAILURES HERE. FIRST, THE GEAR SHIFTER DOES NOT MOVE INTO A GEAR, BUT INSTEAD SEEMS TO OPERATE AS A TOGGLE SWITCH. SO YOU NEVER KNOW FOR SURE IF YOU ARE IN OUT OF GEAR LIKE YOU DO IN EVERY OTHER AUTOMATIC TRANSMISSION CAR I'VE EVER OWNED. SECOND, WHEN I PUSHED THE ON/OFF BUTTON, THE CAR APPARENTLY REMAINED ON. SHOULDN'T I HAVE AT LEAST BEEN ALERTED THAT I HAD ATTEMPTED TO TURN OFF THE CAR WHILE IN GEAR. THIRD, I OPENED THE DOOR WITH THE CAR IN GEAR. SHOULDN'T I HAVE BEEN ALERTED AGAIN. FOURTH, I USED THE FOB TO LOCK THE CAR AND THEN WALKED AWAY WITH THE ROC, ALL WHILE IT WAS RUNNING AND IN GEAR. AGAIN, SHOULDN'T I HAVE BEEN ALERTED. I'M SURE THERE WERE SOME ELECTRONIC BEEPS WHEN I DID SOME OF THESE THINGS, BUT THAT'S CLEARLY NOT ENOUGH. MY WIFE'S CAR HAS THE HORN HONK WHEN YOU LEAVE THE CAR WITH THE FOB AND THE ENGINE IS JUST RUNNING. I THINK I SHOULD HAVE RECEIVED MUCH MORE ATTENTION-GRABBING WARNINGS THAN ANY I MAY HAVE RECEIVED GIVEN THE DANGER POSED BY MY CAR STILL RUNNING AND IN GEAR.

I AM PUTTING IN A COMPLAINT FOR MY 2015 JEEP GRAND CHEROKEE AND THE ELECTRONIC SHIFTER. ON MULTIPLE OCCASIONS, I HAVE BEEN IN A SITUATION WHERE QUICKLY SELECTING GEARS OR SWITCHING GEARS WAS NECESSARY IN ORDER TO AVOID A HAZARDOUS SITUATION. I HAVE ALSO EXPERIENCED INSTANCES WHERE I THOUGHT I HAD PUT THE CAR IN PARK WHEN I HAD ACTUALLY SELECTED REVERSE, BECAUSE THE TACTICAL FEEDBACK OF THE SHIFTER VARIES FROM TIME TO TIME, AND IS NOT CONSISTENT AT ALL. I AM EXTREMELY DISAPPOINTED IN THE CHOICE OF SHIFTER FOR THIS VEHICLE. I HAVE HAD ABOUT 15 CARS IN MY LIFE, BOTH MANUAL AND AUTOMATIC, AND THIS IS BY FAR THE WORST DESIGN I'VE EVER SEEN/USED. THIS IS A DANGEROUS SHIFTER AND SHOULD BE COMPLETELY SWITCHED OUT FOR ONE OF A DIFFERENT DESIGN. CARS SHOULD NEVER BE ALLOWED TO USE THE MONO-STABLE SHIFTER DESIGN. THEY ARE TERRIBLE. PLEASE HELP FIX THIS PROBLEM BEFORE SOMEONE ELSE GETS HURT!

THERE ARE A TOTAL OF THREE INCIDENTS THAT HAD OCCURRED, ALL WITHIN A COUPLE MONTHS OF EACH OTHER. THE FIRST INCIDENT HAPPENED LATE DECEMBER/ EARLY JANUARY. FINISHING UP WORK I LEAVE THE BUILDING AND START MY CAR UP. WHEN I PUT IT IN REVERSE, TO PULL OUT, THE JEEP LURCHED VIOLENTLY FORWARD COLLIDING WITH THE CEMENT BARRIER. I TOOK IT TO THE DEALERSHIP WHERE THEY HELD ON TO MY CAR FOR SEVERAL WEEKS, REFUSING TO DISCLOSE ANY INFORMATION TO ME ABOUT THE STATUS OF MY VEHICLE. ONCE THEY RETURNED MY JEEP TO ME THEY CONCLUDED NOTHING WAS WRONG, AND DECLINED ANY FINANCIAL ASSISTANCE. THE SECOND INCIDENT I WAS DRIVING ON THE HIGHWAY, LATE MARCH DURING THE EVENING. ADMITTEDLY SPEEDING SLIGHTLY, I WAS GOING ONLY FIVE-SEVEN OVER. AND JUST RANDOMLY MY JEEP STARTS ACCELERATING BY ITSELF. AT ITS PEAK I WAS GOING 80-85 MPH AND CONTINUED AT THAT SPEED FOR SEVERAL MINUTES BEFORE I WAS ABLE TO REGAIN CONTROL OF MY VEHICLE. THE THIRD INCIDENT OCCURRED ON MAY 14TH, WHERE I WAS COMING OFF THE RAMP ABOUT TO MERGE ON TO THE HIGHWAY, WHEN MY CAR INEXPLICABLY KICKED IN ITS FOUR-WHEEL DRIVE AND DROPPED GEARS IN TO LOW. THE CAR VIOLENTLY SHUDDERED TO AN ALMOST NEAR STOP WITH BUSY TRAFFIC COMING FROM BEHIND, RESULTING IN A VERY CLOSE COLLISION. HOW IT WAS ABLE TO CHANGE GEARS, AND WHY, I HAVE NO IDEA. BUT I DEFINITELY DO NOT FEEL SAFE IN MY VEHICLE ANYMORE.

VEHICLE STARTED TO JERK/HARD SHIFT AND SLIP WHEN SHIFTING FROM 1-2 AND 2-3 WHILE DRIVING ON A CITY STREET. I TOOK THE VEHICLE INTO THE DEALER WHO REPLACED THE VALVE BODY, RAN THE FLASH SOFTWARE UPDATE AND REPROGRAMMED THE PCM. THE DEALER TEST DROVE THE VEHICLE AND INDICATED THAT THE "TRANS SHIFTS VERY SMOOTH NOW". 20 MILES LATER WHILE I WAS DRIVING THE VEHICLE ON CITY STREETS IT BEGAN TO CLUNK AND JERK WHEN DECELERATION AT 30 MPH AND THEN AGAIN AT 8 MPH; MUCH WORSE THAN BEFORE DURING ACCELERATION. THE VEHICLE ALSO NOW LUNGES FORWARDS AND SHAKES WHEN YOU COME TO A STOP AT A LIGHT/STOP SIGNS WITH YOUR FOOT ON THE BRAKE. I TOOK THE VEHICLE RIGHT BACK TO THE DEALER WHO HAS ORDERED A NEW TRANSMISSION. THE VEHICLE ONLY HAS 6500 MILES ON IT. THIS VEHICLE IS VERY UNSAFE WITH ALL THE JERKING AND CLUNKING AND CONTROL ISSUES. IT APPEARS THESE VEHICLES HAVE TRANSMISSION ISSUES WITH NO "FIX" AVAILABLE; SO I ANTICIPATE THE SAME PROBLEM TO OCCUR WHEN I GET THE VEHICLE BACK FROM THE DEALERSHIP WITH THE NEW TRANSMISSION.

TRANSMISSION CANNOT BE PLACED FROM NEUTRAL INTO DRIVE IF THE VEHICLE IS MOVING. THE VEHICLE AND DRIVER WAS IN A CAR WASH (DELTA SONIC) BEING MOVED BY AN AUTOMATED CONVEYOR SYSTEM. AT THE END OF THE CAR WASH CYCLE, THE DRIVER IS INSTRUCTED BY CAR WASH LIGHTS TO MOVE THE CAR FORWARD OUT OF THE CAR WASH BAY. HOWEVER, THE CAR IS STILL IN MOTION AND THE TRANSMISSION CANNOT BE PLACED IN DRIVE. BRAKING THE CAR TO A FULL STOP ALLOWS THE TRANSMISSION TO BE PLACED INTO DRIVE, HOWEVER, THE CONVEYOR SYSTEM CONTINUES FORWARD CAUSING THE CAR TO JUMP OUT OF THE CONVEYOR ROLLERS. THIS PLACES THE CAR IN JEOPARDY OF BEING STRUCK BY THE FOLLOWING CAR STILL PROGRESSING IN THE CONVEYOR. ALSO, WHILE DRIVING FORWARD OUT OF THE CAR WASH BAY, THE VEHICLE MUST NOW PROGRESS OVER THE CONVEYOR ROLLERS AND HOPEFULLY NOT OFF THE SIDES OF THE CONVEYOR. TESTING THE CAR ON FLAT AND SLOPED PAVEMENTS SHOWS THAT WITH THE CAR IN NEUTRAL, STOPPED AND NOT MOVING, THE CAR CAN BE MOVED INTO DRIVE. WITH THE CAR IN NEUTRAL AND ROLLING DOWN A SLOPED PAVEMENT, THE TRANSMISSION CANNOT BE MOVED FROM NEUTRAL TO DRIVE. THERE IS NO MENTION TO THE OWNER THAT THIS CONDITION EXISTS AND COULD POTENTIALLY RESULT IN AN ACCIDENT.

THE SHIFTER IN THE VEHICLE IS DEFINITELY NOT A GOOD DESIGN. AFTER MONTHS OF OWNING THE JEEP, (DEC 2015) I STILL COULD NOT SAFELY ASSUME I HAD IT IN THE CORRECT GEAR. CAN NOT TRUST WITHOUT LOOKING, AND IN THE SUNLIGHT I'S EXTREMELY DIFFICULT. I THOUGHT SOME OF THE COMPLAINTS EARLY ON WERE PEOPLE WHO PROBABLY SHOULDN'T BE DRIVING BUT AFTER 5 MONTHS, I STILL CANNOT GOT TO A GEAR CORRECTLY 50% OF THE TIME. I CAN DRIVE A STRAIGHT 6 BUT THIS SHIFTER IS HORRIBLE. I'VE HIT REVERSE WHEN ATTEMPTING PARK, NEUTRAL OR BACK TO REVERSE WHEN ATTEMPTING DRIVE. MAKES ME FEEL PRETTY INCOMPETENT BUT MY HUSBAND WHO IS A TRUCK DRIVER HAS PROBLEMS AS WELL.

THE SHIFTER DOES NOT ALWAYS GO INTO PARK. I HAVE TO SOMETIMES MAKE MULTIPLE ATTEMPTS PUSHING UP ON THE SHIFTER FOR IT TO GO TO PARK. THIS HAS HAPPENED MORE THAN A DOZEN TIMES. FOR EXAMPLE, ONCE I WAS GOING INTO PARK I PUSHED THE LEVER UP ALL THE WAY UNTIL IT STOPPED. I BELIEVED I WAS IN PARK BECAUSE THE LEVER WOULD NOT GO UP ANYMORE, BUT I WAS IN REVERSE. WHEN I WOULD PUSH IT UP AGAIN IT WENT TO NEUTRAL AND STOPPED. THEN I WOULD REPEAT TO GO INTO PARK. THE LAST INCIDENT I WAS ACTUALLY IN REVERSE AND DID NOT KNOW AND THE KIDS WERE ATTEMPTING TO GET OUT OF THE CAR AND THE VEHICLE BEGAN MOVING BACKWARDS. ALTHOUGH I WAS NOT PHYSICALLY LOOKING AT THE GEAR I WAS IN...I FELT AS THOUGH I SHOULD HAVE BEEN IN PARK. I AM 36 YEARS OLD AND HAVE OWNED OVER 15 BRAND NEW VEHICLES (CHEVY, SUBARU, FORD, TOYOTA ETC.) I HAVE NEVER HAD THIS HAPPEN TO ME BEFORE AS I AM A VERY GOOD DRIVER WITH A CLEAN RECORD AND NEVER HAVE BEEN INVOLVED IN ANY TYPE OF ACCIDENT. THIS TELLS ME THAT BEYOND THE SHIFTER BEING TOTALLY DIFFERENT THAN WHAT PEOPLE ARE USED TO...IT SOMETIMES DOES NOT EVEN GO INTO PARK WHEN YOU ARE TRYING AND SOMETIMES NEEDS MULTIPLE ATTEMPTS.

ON NUMEROUS OCCASIONS AFTER WE BOUGHT OUT JEEP, AFTER SHIFTING THE GEAR LEVER THE JEEP WAS IN A GEAR OTHER THAN WHAT WAS SELECTED. ON SEVERAL OCCASIONS, WE WOULD SHIFT THE LEVER UPWARD TO PARK , PUSH THE OFF BUTTON, START TO EXIT THE VEHICLE AND IT WOULD BEGIN TO ROLL. ON APRIL 6, 2016, MY HUSBAND PULLED INTO OUR GARAGE PUSHED THE GEAR SHIFTER UP INTO WHAT HE THOUGHT WAS PARK, PUSHED THE OFF SWITCH, RAISED THE BACK HATCH AND BEGAN TO EXIT THE VEHICLE. AS HE EXITED, THE JEEP ROLLED BACKWARDS STRIKING THE CEILING OF THE GARAGE DOOR AND DAMAGING THE TAILGATE. WE CONTACTED THE DEALER TO OBTAIN A NUMBER FOR CHRYSLER CUSTOMER CARE. WE CALLED AND SPOKE TO SOMEONE THERE. THEY ASSIGNED US A CASE NUMBER #29033851. A THIRD PARTY MET US AT THE DEALER TO GO OVER THE SYSTEMS ON THE VEHICLE. THE ESTIMATED DAMAGED IS $1,693.30. WE ALSO SENT S LETTER TO THE CEO OF CHRYSLER REGARDING THIS ISSUE WITH THE SHIFTER WITH NO RESPONSE. SINCE THEN WE HAVE HEARD THAT CHRYSLER WILL BE RECALLING MILLIONS OF THE 2015 GRAND CHEROKEES DUE TO THIS ISSUE. WE FINALLY RECEIVED A LETTER FROM CHRYSLER STATING THEY ARE NOT LED TO BELIEVE THAT THE INCIDENT WE HAD WAS DUE TO A MANUFACTURING RESPONSIBILITY. WE DON'T UNDERSTAND HOW THEY CAN DO A MAJOR RECALL ON THE SAME ISSUE THAT CAUSED OUR INCIDENT.

I HAVE A 2015 JEEP GRAND CHEROKEE WITH A MONOSTABLE GEAR SHIFTER. NUMEROUS TIMES I HAVE HAD THE CAR GO INTO AN UNDESIRED GEAR. ON OCTOBER 20, 2015, I DROVE THE CAR INTO THE GARAGE TO PARK IT; I PLACED IT IN WHAT I THOUGHT TO BE PARK, EXITED THE VEHICLE, AND THEN THE VEHICLE (IN REVERSE) STARTED TO DRIVE OUT OF THE GARAGE. I WAS CAUGHT BETWEEN THE DOOR AND CAR AND UNABLE TO GET BACK IN DUE TO THE SPEED OF MOVEMENT. AS THE CAR BACKED OUT, THE DOOR CAUGHT ON THE MAIN SUPPORT COLUMN TO THE HOUSE AND BENT BACKWARDS; EVENTUALLY THE DOOR HINGE GAVE OUT AND THE CAR CLEARED THE GARAGE. ONCE IN THE DRIVEWAY AND WITH THE DOOR OUT OF THE WAY, I WAS ABLE TO RUN FAST ENOUGH TO GET INTO THE CAR AND STOP IT BEFORE IT DROVE INTO THE HOUSE ACROSS THE STREET. THE CAR HAD ENOUGH SPEED TO SCREECH WHEN THE BRAKES WERE APPLIED. MY SHOULDER AND ARM WERE BADLY BRUISED BUT I DID NOT SEEK MEDICAL ATTENTION. THE HOUSE DAMAGE WAS MOSTLY MINOR; WE ARE AWAITING AN INSPECTION TO VERIFY THE COLUMN'S INTEGRITY. THE CAR DAMAGE WAS SUBSTANTIAL, REQUIRING A NEW DOOR AND TWO NEW PANELS. MY INSURANCE COMPANY, USAA, COVERED THE DAMAGE (MINUS DEDUCTIBLE). MY BROTHER HAD A SIMILAR EXPERIENCE IN A CHRYSLER 300 WITH THE SAME SHIFTER, HE BACKED INTO ANOTHER CAR WHEN HE THOUGHT THE VEHICLE WAS IN PARK. MY WIFE HAS MADE THE MISTAKE ON OUR JEEP A NUMBER OF TIMES AS WELL, BUT SHE HAD NOT GOTTEN OUT OF THE VEHICLE COMPLETELY BEFORE NOTICING THE ERROR.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE RADIATOR LEAKED A REDDISH COLOR FLUID ONTO THE GROUND. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RADIATOR AND HOSE RUPTURED. THE RADIATOR WAS REPLACED. IN ADDITION, THE FRONT DRIVER AND PASSENGER SIDE BLACK WHEEL TRIM DETACHED WHILE THE VEHICLE WAS BEING DRIVEN. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

ON 11/3/2015, I PUT MY CAR IN PARK, ENGINE WAS STILL RUNNING, AND I EXITED VEHICLE. HOWEVER, CAR DID NOT GO INTO PARK, ROLLED FORWARD, KNOCKED ME DOWN AND ROLLED OVER MY LEFT FOOT WITH BACK REAR TIRE. THE PARKING GEAR DID NOT ENGAGE AND I WAS NOT ALERTED THAT IT WAS STILL IN DRIVE. THIS OCCURRED IN A PARKING LOT. SOMEHOW I GOT UP, WAS ABLE TO RUN AFTER CAR AND DIVE IN CAR AND HIT GEARSHIFT INTO NEUTRAL TO STOP IT. I ENDURED A CRUSHED FOOT AND FOUR MONTHS OF THERAPY. THERE WAS NOT DAMAGE TO THE CAR NOR DID I REPORT TO POLICE.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. AFTER PARKING AND EXITING THE VEHICLE, IT ROLLED AWAY WITHOUT WARNING AND CRASHED INTO A TREE. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 6,800. UPDATED 06/29/16*LJ *CN

MY JEEP CHEROKEE NUMEROUS TIMES HAS STARTED ROLLING AFTER STEPPING ON THE BRAKE AND SHIFTING THE JEEP INTO PARK.THE JEEP SOMETIMES GOES INTO PARK SOMETIMES GOES INTO NEUTRAL AND SOMETIMES GOES INTO REVERSE. I CALLED CHRYSLER ABOUT THE PROBLEM TO SEE IF THEIR WAS A RECALL ON MY VEHICLE AND THEY SAID NO. I SAW ONLINE ABOUT OTHER JEEP CHEROKEES BEING RECALLED FROM 2013-2015 WITH THE SAME PROBLEM WITH SOME GETTING INTO SEVERE ACCIDENTS.. THE SHIFTER IN THIS JEEP IS FAULTY AND I TOLD CHRYSLER THIS NOTHING IS BEING DONE.

SHIFTER DESIGN IS VERY POOR. CANNOT TELL WHEN IT IS IN PARK OR REVERSE. ALSO CANNOT SHIFT BETWEEN DRIVE AND REVERSE WITHOUT GOING INTO PARK FIRST. ON MORE THAN ONE OCCASION I HAD TO SHUT THE VEHICLE OFF AND RESTART BEFORE IT WOULD GO INTO REVERSE. THAT CREATED AN UNSAFE SITUATION. I WAS ON A BUSY CITY STREET AND PARALLEL PARKING.

ON MORE THAN ONE OCCASION I HAVE STARTED TO GET OUT OF MY JEEP TO FIND THAT IT WAS NOT IN PARK. ON ONE OCCASION IT WAS IN NEUTRAL RATHER THAN PARK AND THE CAR ROLLED DOWN THE DRIVEWAY UNOCCUPIED. IT ROLLED INTO A DITCH. IT IS ALSO VERY EASY TO LEAVE THE CAR WITH THE ENGINE RUNNING BY MISTAKE. SERIOUS DESIGN PROBLEM. KEY FOBS ARE ALSO LESS SAFE THAN A KEY WHAT MUST BE TURNED AND PULLED OUT BEFORE LEAVING.

VEHICLE DOES NOT GO INTO PARK AT FIRST ATTEMPT. GOES TO REVERSE AND IF NOT CAREFUL YOU THINK YOU HAVE PLACED IT IN PARKED AND IT WILL ROLL AWAY OR MOVE IN REVERSE. I NOTICED THEY CHANGED THE GEAR SHIFT CONTROL MECHANISM IN 2016, THEY NEED TO CORRECT THESE 2015 WITH THE SAME FIX THE MANUFACTURE FELT WAS NEEDED FOR THE 2016 MODELS, THEY MUST OF KNOWN OF THE ISSUE

THE VEHICLE RECENTLY ROLLED AWAY AFTER BEING PLACED INTO WHAT I BELIEVED WAS "P" PARK. THE ELECTRO IN TRANSMISSION SHIFTER DOES NOT SEEM TO FUNCTION PROPERLY AND FAILS TO PROVIDE CERTAINTY AS TO WHEN THE VEHICLE IS TRULY IN PARK. THE INCIDENT HAPPENED IN MY DRIVEWAY AND FORTUNATELY NOBODY WAS HURT IN THE INCIDENT. I HAVE HAD ELECTRONIC SHIFTING CARS BEFORE AND THIS HAS NEVER BEEN AN ISSUE. THE SALESPERSON DID MENTION THAT THE 2016 MODELS WERE GOING BACK TO A TRADITIONAL SHIFTING MECHANISM, SO HE OBVIOUSLY KNEW OF THE ISSUE. UNFORTUNATELY, I DID NOT PICK UP ON THIS DURING THE SALES PROCESS. THIS ISSUE ABSOLUTELY NEEDS TO BE REPAIRED.

TRANSMISSION SHIFTS HARD AND LUNGES FORWARD AND AND ALMOST HIT A PEDESTRIAN SOMETIMES WHEN SIFTING FROM REVERSE TO DRIVE IT TAKES 5 OR SO SECONDS TO RESPOND

I WAS DROPPING OFF A DVD RENTAL, I LEFT THE CAR RUNNING AND PUSHED THE 'RETURN TO CENTER' SHIFTER ALL THE WAY UP TO THE STOP LIMIT QUICKLY AND GOT OUT OF THE VEHICLE. MY 23 YEAR OLD SON WAS IN THE PASSENGER SEAT AND YELLED OUT "DAD THE CAR IS MOVING" I JUMPED BACK IN PUT MY FOOT ON THE BRAKE AND WATCHED THE SHIFT INDICATOR AS I SLOWLY MOVED THE SHIFTER UP SO IT INDICATED PARK. I HAVE TEST DRIVEN THE JEEP GRAND CHEROKEE 2016 AND WOULD LIKE THE REDESIGNED SHIFTER PUT IN MY CAR, IT HAS A MECHANICAL FEEL TO IT AND I WAS ABLE TO BE ASSURED THAT THE TRANSMISSION WAS IN THE INTENDED GEAR.

INTENDING TO BACK INTO MY DRIVEWAY, I SHIFTED INTO REVERSE. THE VEHICLE WAS NOT IN REVERSE AND CRASHED INTO THE VEHICLE THAT WAS PARKED ON THE CITY STREET ACROSS THE STREET DIRECTLY ACROSS FROM MY DRIVEWAY.