2015 Jeep Grand Cherokee complaints

I'VE WAITED 9 MONTHS FOR THE SO CALLED FIX FOR THE GEAR SHIFT LEVER THAT HAS CAUSED MULTIPLE PROBLEMS AND NEAR MISS CATASTROPHES AND I BROUGHT IT TO THE DEALER WHO INSTALLED THE SOFTWARE "FIX" AND NOW THE CAR WON'T START- DASHBOARD SAYS" IT DOES NOT RECOGNIZE THE KEY FOB AND IT WILL NOT START IN GEAR" HEADLIGHTS ALSO START BLINKING WHEN TRYING TO START AND DOOR LOCKS DON'T WORK. I WANT ANOTHER CAR.

I THOUGHT THE CAR WAS SAFELY PARKED AS I OPENED THE ELECTRIC HOUSE GATE AND EXITED THE CAR. I WANTED TO ENTER THE GATE FIRST, SO THAT I COULD SECURE THE DOGS. ALL OF A SUDDEN, THE CAR STARTS ROLLING DOWN THE DRIVEWAY. I TRY TO JUMP INTO THE CAR TO TRY TO STOP THE CAR, ONLY TO BE PINNED AGAINST THE DOOR AND THE CLOSING ELECTRIC GATE, I FALL. I GET BACK UP AGAIN TO TRY TO STOP THE CAR, AND I FALL AGAIN. THE CAR ENDS UP ROLLING DOWN THE DRIVEWAY AND ALMOST FULLY TIPPING OVER THE DRIVEWAY WALL. THE DRIVEWAY IS AN ELEVATED DRIVEWAY, THE CAR JUMPED OVER THE 4FT WALL. AS YOU CAN IMAGINE, TWO WRECKERS WERE NEEDED TO SHIMMY THE CAR OFF THE DRIVEWAY WALL. ACCIDENT FREE RECORD FOR +20 YEARS. THE SHIFTER IS NOT TO BE TRUSTED, IN THIS CASE, IT LEFT A WORLD OF DAMAGE.

TWO WEEKS AGO, THE JEEP DEALER COMPLETED THE AUTOMATIC TRANSMISSION RECALL WHICH INSURES THE TRANSMISSION IS IN PARK WHEN A DRIVER DOOR IS OPENED. HOWEVER, THE PROBLEM OF KNOWING WHAT GEAR THE JEEP IS IN REMAINS.. SINCE THE RECALL WAS INSTALLED, THERE HAVE BEEN TWO INSTANCES WHERE I THOUGHT THE JEEP WAS PLACED IN ONE GEAR BUT ACTUALLY WAS IN A DIFFERENT GEAR. ONCE, I THOUGHT I HAD SHIFTED THE JEEP INTO PARK BUT IT WAS IN REVERSE. A 2ND TIME I THOUGHT I WAS IN DRIVE BUT ACTUALLY WAS IN NEUTRAL. THE SAFETY ISSUE REMAINS THAT IF A DRIVER IS MILDLY DISTRACTED AFTER THINKING HE/SHE HAS SWITCHED THE TRANSMISSION INTO PARK; BUT ACTUALLY THE TRANSMISSION IS IN REVERSE, THE JEEP COULD BACK OVER A PERSON OR HIT SOMETHING BEHIND IT.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS BEING PARKED, THE VEHICLE BEGAN TO ROLL FORWARD AND CRASHED INTO A BIG BOULDER AND SHRUB. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. IN ADDITION, THE VEHICLE WAS TOWED TO A TOW YARD AND BEGAN TO ROLL FORWARD OFF THE TOW TRUCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.

TL* THE CONTACT RENTED A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE CRASHED INTO THE CURB, FLIPPED THREE TIMES, AND LANDED ON THE HOOD. THE FRONT PASSENGER SIDE CURTAIN AIR BAG DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED A BROKEN NOSE AND A BROKEN TOE ON THE RIGHT FOOT, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A BODY SHOP, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 16,890.

HAD S27 TRANSMISSION SHIFTER SOFTWARE FIX APPLIED. ASKED DEALER WHAT HAPPENS WHEN DRIVER'S DOOR IS OPENED AT CRUISING SPEED (OR DOOR CLOSED SWITCH FAILS WHILE DRIVING). WILL TRANSMISSION AUTOMATICALLY SHIFT TO PARK - DESTROYING THE TRANSMISSION AND POSSIBLY INJURING SOMEONE? WHAT SPECIFIC CONDITIONS MUST BE MET FOR TRANSMISSION TO AUTOMATICALLY SHIFT TO PARK? DEALER DOES NOT KNOW. CALLED CHRYSLER - THEY DON'T KNOW. DEALER DID NOT PROVIDE NEW USER MANUAL PAGES AS INDICATED BY THE RECALL LETTER - PERHAPS THIS INFORMATION IS IN THESE PAGES.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING FROM A COMPLETE STOP, THE TRANSMISSION INDEPENDENTLY SHIFTED INTO THE PARK POSITION. THE VEHICLE WAS RESTARTED AND IT FUNCTIONED AS NORMAL. THE FAILURE OCCURRED ONLY AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE CONTACT MENTIONED THAT THE RECALL REMEDY WAS INSUFFICIENT AND SCHEDULED AN APPOINTMENT WITH THE DEALER FOR THE VEHICLE TO BE DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,200.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE STOPPED OR IN PARK, THE VEHICLE'S GEAR JUMPED INTO REVERSE AND ROLLED INTO THE WATER. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE FAILURE MILEAGE WAS 14,000.

JEEP SENT OUT A SAFETY RECALL MONTHS AGO ABOUT THE TRANSMISSION STICKING IN FIRST GEAR. VERY DANGEROUS WHEN PULLING INTO TRAFFIC. TWO DIFFERENT DEALERS SAY NO PARTS AVAILABLE TO REPAIR. I WOULD SELL IT BECAUSE OF THIS PROBLEM, BUT CAN'T HONESTLY SELL IT WITH PROBLEM. TWICE THEY CLAIM TO HAVE FIXED IT WITH "SOFTWARE". BOTH TIMES CARE WAS STILL UNDER MANUFACTURER'S WARRANTY I HAVE OWNED OVER 40 VEHICLES, AND THIS IS THE WORST SERVICE I HAVE EVER SEEN BAR NONE. I DON'T THINK JEEP HAS EVEN DESIGNED A FIX YET.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE THE VEHICLE WAS PARKED, THE CONTACT BELIEVED THAT THE VEHICLE ACCELERATED FORWARD WITHOUT WARNING. THE CONTACT LOST CONSCIOUSNESS TEMPORARILY. WHEN THE CONTACT REGAINED CONSCIOUSNESS, HE WAS OUTSIDE THE VEHICLE AND HIS LEFT FOOT WAS UNDER THE FRONT DRIVER SIDE TIRE. THE CONTACT WAS UNSURE OF THE EVENTS THAT OCCURRED. THE CONTACT RECEIVED INJURIES TO THE RIBS, LEG, FOOT, ANKLE, AND KNEE, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 900. PARTS DISTRIBUTION DISCONNECT. UPDATED 09/22/16*LJ *CN

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 18 MPH, THE VEHICLE HESITATED AND THE ENGINE REVVED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO DIAGNOSED AND REPLACED THE TRANSMISSION AND COMPUTER. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE TECHNICIAN DIAGNOSED AND REPLACED THE VALVE BODY. THE FAILURE RECURRED FOUR TIMES THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ASSURED THE CONTACT THAT THE FAILURE WAS COVERED BY THE WARRANTY. THE MANUFACTURER REFERRED THE CONTACT BACK TO THE DEALER FOR MORE DETAILED DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,055. ..UPDATED 11/21/16 *BF *CN

THE PROBLEM IS WITH THE TRANSMISSION ELECTRONIC SHIFT LEVER ON THE JEEP GRAND CHEROKEE 2015. CHRYSLER JEEP KNOW ABOUT THE PROBLEM AND THERE IS A RECALL. THIS IS THE SAME VEHICLE THAT RECENTLY MADE WORLD PRESS WHEN THE 2015 JEEP ROLLED BACK AND KILLED THE FAMOUS MOVIE ACTOR IN CALIFORNIA. ON TWO SEPARATE TIMES, WHEN WE PUT THE CAR INTO PARK, THE SHIFTER SLIPS OUT OF PARK AND GOES INTO NEUTRAL AND ROLLS. DURING ONE OF THE OCCASIONS THE JEEP CAME OUT OF PARK AND ROLLED AND HIT OUR GARAGE. THERE WAS NO MAJOR DAMAGE AND FORTUNATELY NO ONE WAS INJURED OR KILLED, BUT IT DID CRACK THE BUMPER AND PUSHED IT UP. AND ALTHOUGH JEEP STATED IN THEIR RECALL NOTICE THAT THEY INTEND TO REPAIR THE VEHICLE FREE OF CHARGE, THEY HAVE REFUSED TO ASSUME ANY RESPONSIBILITY FOR THE ACCIDENT AND YET THEY HAVE CONTACTED ME A NUMBER OF TIMES TO MAKE SURE I TAKE MY VEHICLE IN TO GET THE RECALL REPAIRED. FIAT CHRYSLER AUTOMOBILES HAS BEEN INCOMPETENT AND UNETHICAL IN HANDLING THIS PROBLEM. IN MY OPINION, FCA IS MORE CONCERNED WITH COVERING UP THE PROBLEM AND THE ACCIDENTS THAT HAVE OCCURRED THEN TAKING RESPONSIBILITY FOR THEIR FAULTY PARTS AND CONSTRUCTION.

AIRBAGS DID NOT DEPLOY DURING CAR ACCIDENT. OTHER VEHICLE AT LEFT LANE IMPACTED TO FRONT DRIVER SIDE OF MY VEHICLE ON A CITY STREET AND THE AIRBAG DID NOT DEPLOY.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE TECHNICIAN STATED THAT THE VEHICLE WAS NOT REPAIRED DUE TO A TECHNICAL ISSUE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I'VE CONTACTED MY DEALER AT RAY BRANDT CHRYSLER DODGE JEEP LOCATED AT 1660 WESTBANK EXPY, HARVEY, LA 70058 IN REFERENCE TO THE IMPORTANT SAFETY RECALL OF THE "AUTO PARK" FEATURE. I EXPLAINED TO THEM THAT MY VEHICLE MAY ROLL AWAY, STRIKING AND INJURING ME, MY WIFE, OR BABY EVEN THOUGH THE VEHICLE INDICATES IT IS IN PARK. THE EMPLOYEE ADVISED THAT THERE IS NOTHING THAT HE CAN DO. I THEN STATED, "SO, I'M AM JUST SUPPOSE TO HOPE THAT MY VEHICLE DOES NOT SLIP OUT OF GEAR?" I FELT THAT THIS WAS A BIT RIDICULOUS AND EXTREMELY UNPROFESSIONAL. I AM UNPLEASED WITH THE WAY I WAS TREATED AND THE OUTCOME OF MY SERVICE REQUEST. THIS NEEDS TO GET RECTIFIED IMMEDIATELY OR I WILL HAVE TO TAKE FURTHER ACTION. THANK YOU FOR YOUR ASSISTANCE IN ADVANCE. *TR

I BACKED UP TO A PARKING STALL AND SHIFTED TRANSMISSION IN WHAT I THOUGHT WAS PARK. BUT THE TRANSMISSION WAS STILL IN REVERSE. WHEN I WAS EXITING THE CAR, IT STARTED TO MOVE BACKWARDS. I HIT THE BRAKE PEDAL, BUT THE CAR HIT A POST. THERE WAS SOME DAMAGE TO THE REAR BUMPER.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

MINOR LEAK IN EVAPORATIVE EMISSION SYSTEM. DEALER DIAGNOSED AS LEAKING FUEL FILLER NECK (CAP LESS STYLE) PART ORDERED AND HAS BEEN ON NATIONAL BACK ORDER WITH NO RELEASE DATE SINCE ORDERED. DEALER HAS UPGRADED ORDER SEVERAL TIME AND EACH TIME PART NUMBER IS SUPERSEDED BUT STILL NO RELEASE DATE. CHECK ENGINE LIGHT HAS BEEN ON 3-4 MONTHS NOW DUE TO THIS. EXPRESSED CONCERN IF ANYTHING ELSE GOES WRONG WILL NOT BE ABLE TO TELL AS CHECK ENGINE LIGHT IS ALWAYS ON.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, THE VEHICLE INDEPENDENTLY ENGAGED THE SPORT FEATURE AND REVVED RAPIDLY. THE VEHICLE ACCELERATED RAPIDLY AS IF IT WERE IN OVERDRIVE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT COULD NOT BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70. ....UPDATED 08/29/16 *BF UPDATED 08/30/16.*JB

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, IT ROLLED BACKWARDS. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,290. PARTS DISTRIBUTION DISCONNECT.

IN ADDITION TO THE UNSAFE ELECTRONIC GEAR SHIFTER, WHICH HAS NO ACTUAL FIX, THIS CARE HAS HAD REPEATED PROBLEMS WITH STAGNATION IN SHIFTING GEARS AND IS VERY ROUGH AND UNPREDICTABLE IN ITS SHIFT PATTERN AND ENGINE RPM. WE HAD THIS CAR IN ONCE ALREADY FOR THIS ISSUE AND AFTER A "SOFTWARE" UPDATE THE SHIFTING PROBLEMS HAVE WORSENED. VERY UNHAPPY WITH THE SAFETY IMPLICATIONS OF THIS ENTIRE TRANSMISSION AND SHIFTING SYSTEM.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING AT ANY SPEED, THE GEAR SHIFTER DOWNSHIFTED BY ITSELF WITHOUT WARNING. THE VEHICLE WAS PULLED OVER AND THE ENGINE WAS RESTARTED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

VEHICLE OFTEN DOES NOT ENGAGE IN GEAR. EVENTUALLY WHEN IT CATCHES GEAR, THE VEHICLE LUNGES CONSIDERABLY IN GEAR FORCING THE CAR TO JERK FORWARD. IT HAPPENS MORE OFTEN WHEN GOING SLOW IN TRAFFIC OR GOING UP AND DOWN HILLS. VERY UNSTABLE IN THESE SITUATIONS. IN ONE SPECIFIC SITUATION IN TRAFFIC, CAR DID NOT CATCH GEAR AND THEN WHEN IT ENGAGED, JERKED FORWARD INTO CAR IN FRONT OF ME.

SHIFT LEVER DESIGN DOES NOT PROPERLY ALLOW SELECTION OF GEARS, I.E. PARK VS. REVERSE VS. DRIVE. HAVE EXPERIENCED SITUATIONS WHERE IMPROPER GEAR WAS SELECTED, LEADING TO UNANTICIPATED VEHICLE MOVEMENT. VEHICLE HAS BEEN INADVERTENTLY IN REVERSE, WHEN THOUGHT TO BE IN PARK, BUTTON WAS PUSHED TO STOP ENGINE, BUT KEPT ON RUNNING; STARTED TO EXIT AND VEHICLE ALMOST CRASHED INTO GARAGE DOOR. INDICATOR LIGHTS ARE NOT ALWAYS VISIBLE DUE TO STEERING WHEEL, BLOCKING VIEW OF DASH, AND/OR BRIGHT AMBIENT LIGHT. PROBLEM OF GEAR SELECTION IS ESPECIALLY CRITICAL WHEN MANEUVERING A TRAVEL TRAILER, AS THIS VEHICLE IS OCCASIONALLY USED FOR TOWING, AND HITCHING AND/OR PARKING OF TRAILER IS A BACK AND FORTH PROCESS. HAVE RECALL NOTICE (NO. 16V-240), BUT SUPPOSEDLY THE FIX IS NOT YET AVAILABLE. NEWS REPORTS INDICATE THAT SOLUTION WILL BE TO ADD AUDIBLE WARNINGS? THAT DOESN'T FIX THE PROBLEM; BETTER BE LOUD AND DISTINCTIVE, LIKE "HEY STUPID, YOU'RE NOT IN PARK!". SOLUTION SHOULD BE TO RETURN TO A TRADITIONAL MECHANICAL SHIFTER WITH DEFINITE POSITIONS FOR EACH GEAR. CURRENT ARRANGEMENT IS TOO MUCH LIKE PUSH BUTTONS OR TOUCH SCREEN.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE GEAR SHIFTER STICK WAS PLACED IN THE PARK POSITION, THE VEHICLE ROLLED AWAY. THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN) HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 17,000. PARTS DISTRIBUTION DISCONNECT.

DROVE CAR TO SHOPPING CENTER NOTICED A OIL SMELL WHEN PARKING. WHEN I RETURNED TO CAR TO LEAVE SHOPPING CENTER I HAD EXTREME DIFFICULTY TURNING STEERING WHEEL. I LIVE VERY CLOSE FROM SHOPPING CENTER AND VERY CAREFULLY WITH EXTREME DIFFICULTY DROVE CAR HOME. I OPENED THE HOOD A NOTICED POWER STEERING FLUID ALL OVER THE ENGINE COMPARTMENT. I HAD THE CAR TOWED TO THE DEALER. CAR HAS 13,000 MILES. I FEEL VERY LUCKY THAT THE OIL DIDN'T CAUSE A FIRE OR THAT THE STEERING LOSE OCCURED WHEN I WAS NOT MOVING DOWN THE HIGHWAY.

I HAVE HAD 2 INCIDENTS RELATING TO THE VEHICLE NOT PROPERLY ENGAGING IN PARK, DUE TO THE ELECTRONIC SHIFT MECHANISM. IN ONE INSTANCE I EXITED THE VEHICLE ASSUMING IT WAS IN PARK AND THE VEHICLE WAS STILL IN GEAR. THE VEHICLE WAS IN MY DRIVEWAY, ROLLED FORWARD UNTIL STRIKING THE SIDE OF MY HOUSE. THIS CAUSED DAMAGE TO MY HOUSE AS WELL AS THE LEFT FRONT OF THE VEHICLE. IT WAS FORTUNATE THE VEHICLE WAS ANGLED TOWARDS THE HOUSE, OTHERWISE THE VEHICLE WOULD HAVE GONE THROUGH MY BACK YARD INTO ANOTHER PART OF OUR NEIGHBORHOOD. IN THE SECOND INSTANCE THE VEHICLE WAS JUST OUT OF MY GARAGE. AGAIN, I EXITED THE VEHICLE, THINKING IT WAS IN PARK. THE VEHICLE WAS ACTUALLY IN REVERSE. I EXITED THE VEHICLE AND IT STARTED TO ROLL BACK INTO MY GARAGE WITH THE DRIVER SIDE DOOR OPENED. I WAS ABLE TO QUICKLY JUMP BACK INTO THE MOVING VEHICLE AND APPLY THE BRAKES IN TIME TO STOP THE VEHICLE. IF I HAD NOT BEEN ABLE TO DO SO THE VEHICLE WOULD HAVE STRUCK THE SIDE OF MY GARAGE WITH AN OPEN DOOR.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS IN PARK, IT BEGAN TO REVERSE WITHOUT WARNING. THE FAILURE RECURRED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 523.

THE DESIGN OF THE AUTOMATIC TRANSMISSION GEAR SHIFTER CAN LEAD TO INCORRECT GEAR SELECTION. MANY TIMES I HAVE SWITCHED FROM D TO R ONLY TO BE STUCK IN NEUTRAL OR GONE ALL THE WAY TO P. VICE VERSA, ON SWITCHING FROM P TO D THE CAR MAY GO TO N BECAUSE THE JOYSTICK WAS NOT HELD QUITE LONG ENOUGH. THE "NOTCHES" THAT INDICATE THE GEAR SELECTION VIA TACTILE FEEDBACK TO THE DRIVER ARE VERY SUBTLE AND CAN BE EASILY MISINTERPRETED OR MISCOUNTED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 10/06/16*LJ *AS

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHEN THE CONTACT PARKED AND EXITED THE VEHICLE, IT ROLLED FORWARD OVER THE CONTACT'S LEFT FOOT. THE CONTACT WAS DRIVEN TO THE HOSPITAL WITH A FRACTURED FOOT AND STAYED THERE OVERNIGHT. THE CONTACT RECEIVED A RECALL NOTICE REGARDING THE SHIFTER NOT ENGAGING IN GEAR AND TO BE CAREFUL WHILE PARKING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 6,200.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING 10 MPH, THE VEHICLE SHIFTED INTO A LOWER GEAR INDEPENDENTLY. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO BE DIAGNOSED, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,600. UPDATED 09/22/16*LJ

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN IN FOR RECALL REPAIRS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN); HOWEVER, THE SAFETY REMEDY WAS NOT COMPLETED. THE CONTACT WAS INFORMED BY THE DEALER THAT THE COMPONENT FOR THE RECALL WAS NOT GOING TO BE REPAIRED, AND THEY WOULD REPAIR THE VEHICLE TO DISABLE STARTING IF THERE WERE ANY DOORS AJAR. THE CONTACT DID NOT FEEL SAFE DRIVING THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND NO FURTHER REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 21,434.

WHEN PLACING THE CAR INTO PARK, THOUGHT IT HAD GONE INTO PARK WHEN IN FACT THE CAR WAS IN NEUTRAL. AS I WENT TO LEAVE THE CAR, IT STARTED TO ROLL A BIT. LUCKILY, I WAS ABLE TO JUMP BACK IN THE SEAT AND STOP THE CAR. THE DISPLAY LIGHT ON THE SHIFTER, DEPENDING ON THE LIGHT IS DIFFICULT TO SEE AS WELL AS THE SHIFTER ITSELF BEING HARD TO TELL WHAT GEAR YOU ARE IN BECAUSE OF ITS POSITION. THIS IS A MAJOR SAFETY ISSUE. I AM SOON TO HAVE A BABY AND I AM VERY CONCERNED ABOUT THIS AND WANT TO TURN THIS CAR BACK IN BEFORE SOMETHING SERIOUS HAPPENS! CHRYSLER NEEDS TO LET FOLKS TURN CARS BACK IN AND WALK AWAY BEFORE MORE INJURIES OCCUR. I DO NOT WANT TO CONTINUE MY LEASE ON THIS CAR. I MAKE MY PAYMENTS EVERY MONTH ON A CAR I THOUGHT WAS SAFE AND THIS ONE SURELY IS NOT!

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE GEAR SHIFT BUTTON FAILED TO PLACE THE VEHICLE COMPLETELY INTO THE PARK POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN), BUT THE PART WAS UNAVAILABLE FOR A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

I ALSO HAD PROBLEMS WITH THE MONOSTABLE ELECTRONIC (E-SHIFT) GEARSHIFT. AS I CAME TO A STOP TO GET MY MAIL, I SHIFTED MY GEARSHIFT TO PARK. HOWEVER IT JUMPED BACK TO REVERSE, AND AS I OPENED THE DOOR AND STEPPED OUT, IT WAS ALREADY ROLLING BACKWARDS ONTO THE STREET. THE DOOR SLAMMED ME DOWN AND THE FRONT LEFT TIRE ROLLED OVER MY KNEES CAUSING A DISLOCATED SHOULDER AND SOME KNEE ABRASIONS. MY NIECE AND DAUGHTER WERE IN THE CAR AS IT ROLLED AWAY ONTO THE STREET. THANKFULLY THERE WERE NO CARS ON THE STREET, BUT MY DAUGHTER HAD TO JUMP INTO THE DRIVER SEAT TO STOP THE CAR. MY NEIGHBOR CALLED 911 AND THE AMBULANCE, PARAMEDICS, FIREFIGHTERS, AND POLICE CAME. I WAS SENT TO THE ER BECAUSE OF THESE INJURIES. I ALSO HAVE ALL OF THIS CAPTURED THROUGH MY DASHBOARD CAMERA AND HAVE A POLICE REPORT. I WAS WELL AWARE OF THE RECALL NOTICE I RECEIVED IN THE MAIL, BUT BECAUSE THE DESIGN OF THIS GEARSHIFT, IT IS INEVITABLE THAT MORE AND MORE INJURIES ARE OCCURRING. JUST ONE WEEK LATER WHEN THIS INCIDENT OCCURRED, ANTON YELCHIN DIED BECAUSE OF THIS DEFECT. THERE NEEDS TO BE A LAWSUIT AND PROPER COMPENSATION FOR THESE INJURIES.

DRIVER SEAT BELT DOES NOT RETRACT. THE DEALER WILL REPLACE THE SEAT BELT UNDER WARRANTY AS SOON AS THE NEW PARTS ARRIVE. I WILL AVOID DRIVING THE VEHICLE WITH A NON-FUNCTIONING SEAT BELT BECAUSE IT IS UNSAFE AND MAY BE ILLEGAL IN MY STATE.

AUTOMATIC TRANSMISSION GEAR SELECTOR IS CONFUSING AND SLOW. SEVERAL TIMES WHEN MAKING A "K" U TURN WHICH REQUIRES QUICKLY SELECTING AND SHIFTING BETWEEN DRIVE AND REVERSE, I WAS MISTAKENLY IN NEUTRAL AND THE TIME DELAY CAUSED MY CAR TO BE SITTING IN TRAFFIC FOR TOO LONG A PERIOD WHILE I FUSSED WITH THE SHIFTER TO GET THE CAR INTO THE PROPER GEAR IN ORDER TO MOVE. CARS WERE FAST APPROACHING BUT NARROWLY AVOIDED A COLLISION.

AFTER PLACING MY VEHICLE IN PARK ON A FLAT SURFACE PARKING LOT AND GOT OUT OF MY VEHICLE IT STARTED TO ROLL BACK STRIKING ANOTHER CAR. IT CAUSED MINIMAL DAMAGE TO THE REAR BUMPER WHICH COSTED ME $200.00 TO REPLACE. I NOTIFIED THE DEALT WHO STATED ITS WAS USER ERROR AT THE TIME. NOW I'M STARTING TO SEE AND HEAR ABOUT OTHER CUSTOMERS COMPLAINING ABOUT THE SAME PROBLEM, SO I KNOW FOR SURE IT WASN'T USER ERROR. THIS ISSUE CONTINUES TO HAPPEN AS I HAVE TO DOUBLE CLUTCH IT TWICE FOR IT TO READ PARKED. I PAY TO MUCH A MONTH FOR A VEHICLE THAT COULD CAUSE DEATH, INJURY OR ADDITION DAMAGES THAT'S UNACCEPTABLE.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE SHIFTER WOULD ERRONEOUSLY SHIFT OUT OF GEAR AND A HUM WAS PRESENT COMING FROM THE TRANSMISSION. ALSO, THE DISPLAY PANEL CHANGED FROM DRIVE AND DISPLAYED A STRAIGHT LINE. THE VEHICLE BEGAN TO HESITATE AND REDUCE SPEED. AFTER STOPPING AND SWITCHING THE SHIFTER BACK TO DRIVE, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS ERRATIC TRANSMISSION FAILURE. THE PCM, TCM, REH, AND IPC WERE ALL REPROGRAMMED. AFTER RETRIEVING THE VEHICLE AND DRIVING, THE VEHICLE WOULD NOT ACCELERATE ON DEMAND. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 700. UPDATED 08/10/16*LJ CONSUMER STATED INFORMATION STATED IS TRUE INCIDENT OCCURRED APPROXIMATELY 5 TIMES AFTER ATTEMPT WAS REPAIRED UPDATED 6/12/18*JB

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY STARTED WHILE THE KEY WAS IN HIS POCKET. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,800.

THIS SAFETY COMPLAINT IS RELATED TO THE MONOSTABLE GEAR SHIFTER ON MY 2015 JEEP GRAND CHEROKEE. I HAD A MINOR ACCIDENT A COUPLE MONTHS AGO THAT I INITIALLY ATTRIBUTED TO MY OWN ERROR, ALTHOUGH I HAD A HARD TIME BELIEVING I JUST GOT OUT OF THE CAR WITH IT STILL IN GEAR. WHEN I SAW THE NATIONAL NEWS COVERAGE AFTER THE TRAGIC DEATH OF ACTOR A. YELCHIN AND THE SAFETY RECALL, I QUICKLY REALIZED THAT MY INCIDENT MAY HAVE BEEN RELATED TO THE SAME PROBLEM. ....UPDATED 0711/16 *BF HERE'S WHAT HAPPENED: I STARTED BACKING OUT OF MY DRIVEWAY ON MY WAY TO A MEETING, THEN REALIZED I LEFT MY WATER BOTTLE IN THE FRIDGE ' SO I PULLED BACK INTO THE DRIVEWAY, PUT THE CAR IN PARK, AND WALKED THROUGH MY GARAGE INTO THE HOUSE. I WALKED TO THE FRIDGE, GRABBED THE WATER, SAID A FEW WORDS TO MY WIFE AND KIDS, AND HEADED FOR THE DOOR. WHEN I OPENED THE DOOR, I WAS SURPRISED TO SEE MY CAR ROLLING TOWARD ME. IT HAD BEEN APPROXIMATELY 30 SECONDS SINCE I GOT OUT OF THE CAR. LUCKILY, MY CAR ROLLED INTO MY WIFE'S 2008 JEEP PATRIOT, WHICH WAS PARKED IN THE GARAGE. THIS RESULTED IN MINOR BODY DAMAGE TO BOTH OF OUR VEHICLES (SEE ATTACHED PICTURES OF THE DAMAGE. I'VE SINCE APPLIED TOUCH-UP PAINT ON MY CAR TO PREVENT RUST, ETC). HAD MY CAR BEEN SIX INCHES TO THE RIGHT, IT WOULD HAVE MISSED MY WIFE'S CAR AND ROLLED DIRECTLY AT THE DOOR I WAS WALKING OUT OF. WHILE THE DRIVEWAY HAS A LITTLE SLOPE TO IT, THE GARAGE IS FLAT, SO THE CAR WOULD HAVE PICKED UP ADDITIONAL SPEED BEFORE HITTING THE HOUSE, AND MY WIFE AND TW

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS IN REVERSE, THE GEAR SHIFTER INDEPENDENTLY SWITCHED INTO THE NEUTRAL POSITION. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). ON SEVERAL OCCASIONS, THE FRONT DRIVER SEAT READJUSTED INDEPENDENTLY. THE CONTACT STATED THAT THE SEAT ADJUSTMENT WARNING INDICATOR ILLUMINATED ONLY WHEN THE VEHICLE WAS IN PARK. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT PARKED THE VEHICLE AND THOUGHT HE TURNED OFF THE ENGINE. WHEN THE CONTACT RE-ENTERED THE VEHICLE, THE ENGINE WAS ON. THE CONTACT ACTIVATED THE OFF BUTTON AND HAD NO INDICATION THAT THE ENGINE WAS STILL ON. THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AT TIMES, WHEN THE GEAR SHIFT WAS PLACED IN PARK, THE VEHICLE REVERSED WITHOUT WARNING. IN ORDER TO STOP THE VEHICLE, THE BRAKE PEDAL HAD TO BE DEPRESSED AND THE VEHICLE PLACED IN PARK OR EVEN TURNED OFF COMPLETELY. THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 30,000. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. PARTS DISTRIBUTION DISCONNECT.

JEEP WAS IN THE DRIVEWAY AND HAD REMAINED THERE OVERNIGHT. MY HUSBAND AUTOSTARTED THE CAR USING THE KEYFOB FROM INSIDE THE HOUSE. MY SISTER WAS BEHIND THE CAR AS SHE WAS GOING TO GET HER BAG OUT OF THE TRUNK. THE CAR BEGAN TO MOVE IN REVERSE (ON OUR FLAT DRIVEWAY) AND PINNED HER BETWEEN THE JEEP AND THE CAR BEHIND HER. THE JEEP DID NOT STOP MOVING UNTIL SOMEONE JUMPED IN THE CAR AND HIT THE BRAKES. THE DRIVER OF THE VEHICLE BEHIND THE JEEP WAS IN HIS CAR. HE WAS ABLE TO BACK UP BUT THE JEEP WAS MOVING FAST ENOUGH TO CAUSE DAMAGE TO HIS CAR. THE CAR APPEARED TO BE IN REVERSE, NOT JUST IN NEUTRAL. MY SISTER'S PATELLA WAS FRACTURED. A RECALL HAS BEEN ISSUED FOR THE VEHICLE STATING THAT PEOPLE ARE NOT AWARE THAT THE CAR IS NOT IN PARK WHEN THE VEHICLE IS EXITED. HOWEVER, THE JEEP WAS CLEARLY IN PARK BECAUSE WE WERE ABLE TO AUTOSTART THE VEHICLE USING THE KEYFOB.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. AFTER SHIFTING INTO THE PARK POSITION AND ATTEMPTING TO EXIT THE VEHICLE, IT BEGAN TO ROLL AWAY INDEPENDENTLY WITHOUT WARNING. THE CONTACT WAS ABLE TO STOP THE VEHICLE. THE CONTACT MENTIONED THAT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED DUE TO PARTS BEING UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

THE ELECTRONIC SHIFTER IS DANGEROUS, I NEVER KNOW WHEN I AM IN PARK, DRIVE, NEUTRAL. IT IS EXTREMELY DIFFICULT TO OPERATE. I HAVE ASKED CHRYSLER TO INSTALL THE REDESIGNED 2016 MODEL IN MY 2015. THE REDESIGNED MODEL OPERATE WELL. I AM NOW CONCERNED FOR THE SAFETY OF MYSELF AND FAMILY MEMBERS. IT WAS PREDICTABLE THAT SOMEONE DIED BECAUSE OF THIS EXTREMELY DIFFICULT AND POORLY DESIGNED ELECTRONIC SHIFTER. NHTSA SHOULD FORCE JEEP/CHRYSLER TO INSTALL THE 2016 REDESIGNED SHIFTER IN ALL 2015 JEEP GRAND CHEROKEES. PLEASE INVESTIGATE THE ANTON YELCHIN DEATH IN LOS ANGELES. I DRIVE ONE OF THESE ELECTRONIC SHIFTERS AND I AM CONFIDENT THAT YOU WILL THAT THIS 2015 ELECTRONIC SHIFTER CAUSED HIS DEATH. IT IS FREIGHTNING TO DRIVE THIS 2015 GRAND CHEROKEE BECAUSE YOU THINK YOU PUT IT IN PARK BUT IT IS REALLY SITTING IN NEUTRAL.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, IT BEGAN TO ROLL AWAY AND CRASHED INTO A METAL POLE AND METAL DUMPSTER. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED; HOWEVER, THE SHIFTER WAS REPAIRED. THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200.