2015 Jeep Grand Cherokee complaints

I BOUGHT MY VEHICLE NEW FROM A DEALERSHIP. IT HAD 3,600 MILES ON IT WHEN I FOUND THIS PROBLEM. THE NAVIGATION SCREEN CRACKED SPONTANEOUSLY WHICH MAKE SOME OF THE FUNCTION OF THE TOUCH SCREEN UNUSABLE, HEAT, DEFROSTER, NAVIGATION. THIS IS THE 8.4AN MODEL. CHRYSLER SAYS IT IS CAUSED BY DAMAGE AND WILL NOT COVER THE REPAIR. I DID NOT DAMAGE THIS UNIT. I DON'T KNOW WHEN THIS CRACK OCCURRED, YOU CAN ONLY SEE IT WHEN THE LIGHT HITS THE SCREEN JUST RIGHT AND YOU CAN NOT FEEL THE CRACK EVEN WITH A FINGERNAIL. I ONLY DISCOVERED IT BECAUSE SUDDENLY THE DEFROSTER FOR THE BACK WINDOW WOULD NOT TURN OFF USING THE SCREEN. I HAVE CALLED CHRYSLER CUSTOMER SERVICE AND THEY ARE GOING TO CALL THE DEALERSHIP AND TRY TO COME TO SOME SORT OF RESOLUTION.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, THE VEHICLE INDEPENDENTLY SHIFTED GEARS WITHOUT WARNING. IN ADDITION, THE VEHICLE SHUTTERED. THE CONTACT STATED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS TAKEN TO BE SERVICED PER NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,500. UPDATED 01/05/2017*CT UPDATED 01/17/17.*JB

THE FRONT SUSPENSION ON THE SUMMIT IS AN ADJUSTABLE AIR BAG SYSTEM. WHEN SET TO LEVEL TWO THERE IS A LOUD BANGING SOUND WHEN TRAVERSING EVEN THE SMALLEST BUMPS SUCH AS A SPEED BUMP OR A BUMPY GRAVEL ROAD CONSTRUCTION EXIT TO PARKING. COUNTRY TO WHAT THE DEALER SAYS, EXCESSIVE SPEED IS NOT INVOLVED. IF FACT THE SYSTEM LEVEL AUTO LOWERS ABOVE 20 MPH. THIS HAPPENS AT ONE TO FIVE MPH. IT SOUNDS LIKE A SLEDGE HAPPEN, LITERALLY METAL TO METAL. THIS IS NOT GOOD. DEALER SAYS" IT'S NORMAL". I WENT ON THE JEEP FORUM AND TWO RESPONSES TO MY POST ARE THAT THIS DOES NOT HAPPEN TO ON THEIR VEHICLES. JEEP GARAGE FORUM HAS A FEW SAYING OTHERWISE. BELOW IS ONE OF THOSE POSTS THAT I TRUST IS CORRECT. I'VE HAD MINE TO TWO DEALERS THREE TIMES. THE FIRST TIME THEY CHANGED THE RIGHT FRONT SHOCK ASSEMBLY. THE SECOND TWO TIMES IT'S NOW "NORMAL". LYLE S. 10-09-2015 JEEP GARAGE FORUM "YOU SHOULD TAKE IT TO THE DEALER'THEY WON'T DO ANYTHING AND TELL YOU IT'S NORMAL, BUT IT'S NOT. THE NOISE YOU HEAR IS THE SHOCK LIMITING OUT INTERNALLY, NOT THE AIRBAG REBOUNDING. IT CREATES A 'HAMMER' THAT WILL CAUSE PREMATURE MECHANICAL AND ELECTRICAL PROBLEMS AS WELL AS BODY RATTLES. IT WILL DEFINITELY CRACK OR BREAK SHOCK AND FRAME MOUNTS IF YOU USE THAT MODE VERY MUCH. AT ABOUT 10,000 MILES IT CAN CAUSE THE SUSPENSION CROSS ARM BOLTS TO LOOSEN AND ALLOW THE FRONT END OUT OF ALIGNMENT. THIS COULD HAVE RESULTED IN A DEADLY CRASH. THEIR SOLUTION WAS TO GREASE THE UNIT BOLTS SO THE IMPACT WOULD NOT CAUSE THE ATTACH BOLT

WHILE STOPPED AT A RED LIGHT THE JEEP WENT INTO NEUTRAL. I PUSHED IT BACK INTO DRIVE 3 TIMES BUT IT SWITCHES BACK TO NEUTRAL ON ITS OWN. THE CAR THEN SHUT COMPLETELY OFF AND WOULD NOT RESTART. HAD TO BE TOWED TO DEALER. DEALER SAID THERE IS NOTHING WRONG WITH VEHICLE. THEY CHECKED TRANSMISSION AND TEST DRIVE CAR.

AUTOMATIC HEADLIGHT DIMMER NOT SENSITIVE TO ONCOMING CARS. MUST NOW USE MANUAL DIMMER. NOT GOOD FOR MY OLDER WIFE.

I PURCHASED A 2015 JEEP GRAND CHEROKEE WITH THE 3.0 L ECODIESEL ENGINE IN SEPTEMBER OF 2015. IN LESS THAN A YEAR FROM THE DATE OF PURCHASE, THE VEHICLE HAD MAJOR REPAIRS INCLUDING A COMPLETE ENGINE REPLACEMENT AND AN EXHAUST SYSTEM REPLACEMENT. BASED ON MULTIPLE SERVICE ISSUES WITH VEHICLES WITH THIS DIESEL ENGINE, MY LOCAL JEEP DEALERSHIP DOES NOT STOCK OR SELL THE GRAND CHEROKEE WITH THIS ENGINE ANYMORE. FIAT CHRYSLER AMERICA HAS BEEN RELUCTANT TO ACKNOWLEDGE ANY PROBLEMS OR BE OF ANY ASSISTANCE IN THIS MATTER WITH THE EXCEPTION OF "STANDARD WARRANTY REPAIRS."

MAY 2016 OUR JEEP GC ROLLED DOWN THE DRIVEWAY AND SMASHED INTO OUR GARAGE. MY WIFE SWEARS SHE PUT IT IN PARK TO EXIT THE VEHICLE AT THE TOP OF THE DRIVEWAY BUT IT DIDN'T GO INTO PARK. SHE TRIED TO GET IN TO STOP IT AND WAS ALMOST PULLED UNDER THE JEEP AS IT ROLLED. NEIGHBOR SCREAMED TO HER TO LET IT GO AND SHE DID BEFORE SHE GOT HURT. CALLED THE POLICE, NOTIFIED MY INSURANCE AGENT AND MY JEEP DEALER' WHO IS A GOOD FRIEND. JEEP DEALER INFORMED ME OF A RECALL THAT WAS JUST ISSUED FOR THE ELECTRONIC SHIFTER NOT GOING INTO PARK. (S27) YOUR 16V240000. I NOTIFIED FCA AND ASKED WHY I WAS NOT NOTIFIED OF THE RECALL. TOOK THREE WEEKS TO GET A COPY OF RECALL. THE RECALL SAYS" YOUR VEHICLE MAY ROLL AWAY IF THE ENGINE IS RUNNING, THE PARKING BRAKE IS NOT ENGAGED AND THE VEHICLE IS NOT IN THE PARK POSITION BEFORE EXITING. DRIVERS MAY INADVERTENTLY FAIL TO ACHIEVE THE PARK POSITION BEFORE EXITING THE VEHICLE.THE ELECTRONIC SHIFT LEVER IN YOUR VEHICLE DOES NOT MOVE LIKE A CONVENTIONAL SHIFTER." I HAD THE JEEP REPAIRED AND THE DAMAGE TO OUR HOUSE GARAGE. HAD THE RECALL PREFORMED ON THE JEEP. THEY JUST FLASHED THE COMPUTER SO IF THE DOOR IS NOW OPEN THE TRANSMISSION AUTOMATICALLY GOES TO PARK. THE RECALL SAYS "FCA WILL REPAIR THE VEHICLE FREE OF CHARGE BUT A PERMANENT REMEDY IS UNDER DEVELOPMENT. IF YOU HAVE ALREADY EXPERIENCED THIS CONDITION AND HAVE PAID TO HAVE IT REPAIRED FCA WILL REIMBURSE YOU." I KNOW THE $1000 DEDUCTIBLE WE PAID TO OUR INSURANCE COMPANY TO HAVE THE JEEP REPAIRED WASN'T

FORWARD COLLISION WARNING SYSTEM WITH BRAKE MITIGATION CONTINUES TO ENGAGE INTERMITTENTLY ON ITS OWN. THIS IS NOT TO BE TAKEN LIGHTLY. THE FORWARD COLLISION WARNING WITH BRAKE MITIGATION ENGAGES INTERMITTENTLY, OUT OF THE BLUE, WHEN THERE IS NO NEED. MEANING; I'LL BE DRIVING ALONG . . . NO CARS OR OBJECTS IN FRONT OF ME, AND ALL OF A SUDDEN THE SYSTEM SLAMS ON THE BRAKES, JERKS VERY ABRUPTLY, AUDIBLE BELLS GO OFF AND THE SCREEN ILLUMINATES BRAKE BRAKE BRAKE! THERE HAVE BEEN 3 INSTANCES IN WHICH MY FAMILY AND I HAVE NEARLY BEEN REAR-ENDED DUE TO THIS ERRATIC BEHAVIOR THAT THE VEHICLE IS DEMONSTRATING. I'VE BEEN IN A COMPARABLY EQUIPPED LOANER CAR FOR THE PAST FIVE WEEKS AND IT HAS NOT DEMONSTRATED THIS TYPE OF INCONSISTENT, ERRATIC BEHAVIOR. THIS VEHICLE IS UNSAFE TO DRIVE, BE IN OR AROUND. THE JEEP WAS PURCHASED ON JULY 9, 2016. I HAVE TAKEN THE VEHICLE INTO THE SERVICE DEPARTMENT 4 TIMES SINCE JULY 21, 2016. AFTER EXAMINATION OF DAMAGE, ELECTRIC TECH REVIEW AND 2 TEST DRIVES (32 MILES AND 100 MILES) THE RESPONSE I GET IS, "THE SYSTEM IS WORKING AS DESIGNED." THE VEHICLE HAS BEEN IN SERVICE 51 OF THE 103 DAYS OF OWNERSHIP, 49.5%. THE SELLING/SERVICING DEALER AND MANUFACTURER HAS BEEN EXTREMELY NEGLIGENT IN PROVIDING TRANSPARENCY TO ANY SIMILAR ISSUES TO MINE. QUITE FRANKLY, THEY HAVEN'T COMMUNICATED MUCH OF ANYTHING TO ME. THE LAST TIME THE SERVICE ADVISOR REACHED OUT TO ME, VIA TEXT, WAS ON SEPTEMBER 23, 2016. MY CUSTOMER EXPERIENCE HAS BEEN AWFUL. I DO NOT FEEL SAFE IN AN F

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING 60 MPH, THE COFFEE CUP GRAZED THE SHIFTER. AS A RESULT, THE VEHICLE SHIFTED OUT OF DRIVE INTO NEUTRAL. ALSO, WHILE THE VEHICLE WAS IN PARK, REVERSE, OR SECOND AND THIRD GEARS, IT FAILED TO LOCK INTO GEAR. THE FAILURE RECURRED TWICE AFTER A PRIOR RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE RECALL DETAILS WERE NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

I HAD BEEN DRIVING THIS VEHICLE FOR SEVERAL DAYS , I NOTICE WHEN I BRAKE . IT WOULD NOT STOP . I NOTICE THIS 6 DIFFERENT TIMES . MY DAUGHTER CAME HONE ONE MORNING AND SAID TO ME . BE CAREFUL DRIVING TODAY , IT IS LIGHT RAIN AND YOU KNOW THOSE BRAKES DON'T ALWAYS WORK . BE CAREFUL , WELL I HAD A ACCIDENT . THE CAR IN FRONT OF ME STOPPED AND I WAS FAR ENOUGH TO STOP BUT THE CAR WOULD NOT STOP WHEN I HIT THE BRAKES . I RAN INTO THE CAR I FRONT OF ME . THERE WAS NO DAMAGE TO HER CAR , JUST A LITTLE HOT . MY CAR LOOKED LIKE I SLAMMED INTO A BRICK WALL . I WAS ON THE HIGHWAY , GOING 30 MILES A HOUR

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. AFTER SWITCHING TO THE PARK POSITION, THE VEHICLE SUDDENLY MOVED OR ROLLED BACKWARDS. ALSO, WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION WOULD SWITCH OUT OF GEAR AND WOULD NOT ACCELERATE. THE VEHICLE ALSO EXPERIENCED A CLUNKING NOISE WHEN SWITCHING FROM SECOND, THIRD, AND FOURTH GEARS. THE VEHICLE WAS TAKEN TO THE DEALER AND THE VALVE BODY WAS REPLACED. AFTER REPLACING THE VALVE BODY, A CLUNKING NOISE AND JERKING WERE PRESENT WHEN DOWNSHIFTING. WHILE ACCELERATING UP A HILL, THE VEHICLE WOULD VIBRATE WHEN SHIFTING GEARS. IN 2013, THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V24000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 5,000.

I BOUGHT A GRAND CHEROKEE LIMITED WITH MICHELIN LATITUDE TOUR TIRES ON IT. AT 24,900 MILES I NOTICED A BULGE IN ONE TIRE UPON INSPECTION OF THE OTHER TIRES I HAD ANOTHER TIRE WITH A BULGE IN IT. THE VIN OF THE VEHICLE IS [XXX] THE DOT OF THE TIRES ARE AP5E 00BX 3814. I CARRIED IT TO THE JEEP DEALER AND THEY SENT ME TO A MICHELIN DEALER. THE PERSON AT THE MICHELIN JUST LOOKED AT THE TIRE AND SAID IT WAS A IMPACT BULGE AND THAT MICHELIN WOULD NOT COVER THAT ON WARRANTY. I TOOK IT TO ANOTHER MICHELIN DEALER AND HE SAID HE WOULD HAVE TO TAKE THE TIRE OFF THE RIM TO DETERMINE THE PROBLEM. I CONTACTED MICHELIN AND THEY WERE WILLING TO HELP OUT ON THE TIRES WHETHER IT WAS UNDER WARRANTY OR NOT. THAT TELLS ME THEY KNOW THERE IS A PROBLEM WITH THE TIRES AND THEY WANT TO KEEP IT QUITE BY TRYING TO SATISFY THE CUSTOMER SO THEY DON'T REPORT THEM. I DO NOT FEEL SAFE DRIVING THE VEHICLE WITH THESE TIRES. I WILL NOT PUT MY LIFE OR MY WIFE'S LIFE IN DANGER BECAUSE OF THESE TIRES. THESE TIRES WILL BLOW IT IS JUST A MATTER OF TIME. I WORKED IN A TIRE FACTORY FOR 25 YEARS AND I HAVE NEVER SEEN AN IMPACT BULGE. I HAVE CUT UP AND ANALYZED THOUSANDS OF TIRES AND NO IMPACT CAUSED THESE BULGES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. ALL OF THE LIGHTS ON THE INSTRUMENT PANEL FLICKERED ON AND OFF. THE VEHICLE STALLED ON MORE THAN ONE OCCASION WITHIN THE SAME DAY. IN ADDITION, THE VEHICLE FAILED TO SHIFT INTO GEAR PROPERLY. THE VEHICLE WAS TOWED TO A JEEP DEALER TO BE REPAIRED. IT WAS DIAGNOSED THAT THE BCM MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.

2015 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO REFUSAL OF COMPENSATION FOR REPAIR DAMAGES TO VEHICLE TRANSMISSION DEFECT. NEW SOFTWARE HAS BEEN INSTALLED TO CREATE AN "AUTO PARK" FEATURE. *SMD THE CONSUMER STATED HE THOUGHT THE VEHICLE WAS IN PARK, BUT IN FACT IT WAS IN REVERSE AND THE ENGINE WAS RUNNING. THE VEHICLE HIT A MAILBOX, WHICH RESULTED IN BENDING AND DENTING THE DOOR AND FENDER. *JB

ENGINE STALL WHILE IN MOTION ON INTERSTATE HIGHWAY ENTRANCE RAMP. "SERVICE ELECTRONIC BRAKE SYSTEM" MALFUNCTION MESSAGE APPEARED. NO PRIOR INDICATION OF TROUBLE. TAKEN TO DEALER FOR WARRANTY REPAIR. AS OF 9/26/16 STILL AWAITING A POWER CONTROL MODULE PART (SIMILAR TO, IF NOT IDENTICAL TO, THE TIPM-7 PART THAT HAS CAUSED ISSUES IN THE PAST) THAT IS ON NATIONAL BACKORDER, WHICH IS THE 14TH DAY OUT OF SERVICE. IN ADDITION TO CONTROL MODUCLE, ELECTRICAL RELAY TO FUEL PUMP AND THE FUEL PUMP ITSELF WILL REQUIRE REPLACEMENT.

WOULD KEEP JUMPING INTO PARK WITH EACH ATTEMPT TO PUT IN DRIVE OR REVERSE SEVERAL TIMES- FINALLY WENT INTO DRIVE FIRST TIME HAPPENED.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. AFTER PRESSING THE PUSH BUTTON TO DEPOWER THE VEHICLE, THE BUTTON BECAME DETACHED FROM THE DASHBOARD. DUE TO THE FAILURE, THE VEHICLE COULD NOT BE TURNED OFF. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT THE RESULTS WERE NOT DISCLOSED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000.

I HAVE HAD TRANSMISSIONS ISSUES WITH MY 2015 JEEP CHEROKEE FROM THE FIRST WEEK I PURCHASED IT. I HAVE HAD MY JEEP INTO THE DEALERSHIP TO ADDRESS THIS ISSUES SEVERAL TIMES NOW. THEY HAVE REPLACED THE TRANSMISSIONS ONCE, UPDATED THE FIRMWARE A COUPLE OF TIMES, AND ARE NOW JUST TELLING ME "THAT'S THE WAY IT IS" AND THAT I WILL JUST HAVE TO LIVE WITH THE PROBLEMS. THE TRANSMISSIONS JERKS INTO GEAR A TIMES, ESPECIALLY WHEN ACCELERATING AFTER A NEAR STOP (SPINS THE TIRES SOMETIMES WHEN IT 'CLUNKS' INTO GEAR), SLIPS OUT OF GEAR AT TIMES AND 'CLUNKS' BACK IN (WHEN TRAVELING AROUND 40 MPH USUALLY), AND HAS ALSO JUST QUIT FUNCTIONING ALL TOGETHER WHILE TRYING TO ENTER A FREEWAY (HAD TO PULL OVER AND STOP/START CAR TO GET THE TRANSMISSION BACK). EVERY TIME I DRIVE THE CAR ONE OF THESE ISSUES CAN BE OBSERVED. I AM A VERY DISPLEASED LONG TIME JEEP OWNER..

I WAS IN A DRIVEWAY AND PUT THE CAR IN REVERSE AND ACCELERATED SINCE IT WAS A VERY SLIGHT INCLINE WHEN THE CAR AUTOMATICALLY WENT INTO AUTO PARK. THIS HAPPENED 4 TIMES. I SHUT THE CAR OFF, RESTARTED. THE SHIFTER WORKED. I DROVE TO THE DEALER, THEY LOOKED AT IT AND SAID NOTHING IS WRONG. SEEMS LIKE A SAFETY ISSUE TO ME

ONCE I HAD COMPLETED PARKING THE VEHICLE IN A PARKING LOT IN FRONT OF A SHOPPING CENTER PROPERLY SHIFTING THE GEAR INTO THE PARK POSITION. MY BOYFRIEND BEGAN TO EXIT THE PASSENGER SIDE TO HELP OUR TWO YEAR OLD SON FROM HIS CAR SEAT AS I HAD BEGAN TO RELEASE MY FOOT FROM THE BREAK PEDAL. IT WAS AT THAT MOMENT THAT THE VEHICLE BEGAN TO ROLL FORWARD I QUICKLY PLACED MY FOOT BACK ONTO THE BREAK PEDAL STOPPING THE VEHICLE WHICH STILL INDICATED IT WAS IN PARK. WITH MY FOOT REMAINING ON THE BREAK PEDAL I SHIFTED THE GEAR INTO DRIVE AND INTO PARK, AGAIN. TO ENSURE THE VEHICLE WAS NOW PARKED. THE VEHICLE DID NOT MOVE AND I PLACED THE EMERGENCY PARKING BREAK ON AND HAVE CONTINUED TO DO SO SINCE THE INCIDENT. AT NO POINT IN TIME DURING THE INCIDENT DID THE VEHICLE ALERT ME IN ANY WAY THAT THE VEHICLE WAS NOT IN THE PROPER GEAR POSITION. IT IN FACT READ THAT IT WAS IN THE CORRECT GEAR POSITION OF PARK.

2015 JEEP GRAND CHEROKEE SAGETY RECAL # S55/NHTSA 16V-529 TRANSAXLE WIRE HARNESS. I RECEIVED A SAFETY RECALL NOTICE WITH INSTRUCTIONS TO CALL MY LOCAL DEALERSHIP TO ARRANGE SERVICE. I CALLED THE DEALERSHIP AND WAS TOLD BY THE SERVICE DEPARTMENT THAT THE NECESSARY PARTS REQUIRED TO DO THE REPAIR WAS NOT MADE AVAILABLE TO ANY DEALERSHIP YET. I WAS TOLD BY THE SERVICE DEPARTMENT TO WAIT ANOTHER MONTH OR TWO FOR THE SECOND RECALL NOTICE TO ARRIVE BY MAIL TO CALL AND MAKE THE APPOINTMENT. I ASKED IF, IN THE MEANTIME, I WAS TO HOPE AND PRAY THAT AN ACCIDENT IS NOT CAUSED BY THIS RECALL ITEM IN THE INTERIM, AND THE SERVICE DEPARTMENT REPLIED , "YES." I THEN CALL THE FCA RECALL ASSISTANCE CENTER AT FCA AND WAS TOLD THE SAME THING. UNACCEPTABLE PRACTICES GIVEN THE FACT THAT THE RECALL NOTICE CLEARLY STATES THAT, " ...THE SYSTEM DEFAULTS THE TRANSAXLE TO NEUTRAL AND THE CUSTOMER EXPERIENCES A LOSS OF MOTIVE POWER. ....THE LOSS OF MOTIVE POWER COULD CAUSE A CRASH WITHOUT WARNING."

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, IT BEGAN TO ROLL AWAY. THE REAR PASSENGER SIDE WHEELS ROLLED OVER THE CONTACT'S LEGS. MEDICAL ATTENTION WAS REQUIRED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. AFTER SHIFTING THE GEAR TO REVERSE OR DRIVE, THE GEAR SHIFTED TO PARK INDEPENDENTLY. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

I BROUGHT MY VEHICLE TO MARK DODGE JEEP DEALER AT 3777 GERSTNER MEMORIAL BLVD, LAKE CHARLES, LA 70607, (337) 474-2640, ON 6/17/16 FOR THE LEFT FRONT BRAKE CALIPER RECALL. THEY CHECKED THE PART AND DETERMINED I NEEDED A REPLACEMENT. THEY TOLD ME THEY ORDERED IT, HOWEVER IT HAS STILL NOT COME IN YET, AND THAT WAS OVER 3 MONTHS AGO. I HAVE CALLED THEM SEVERAL TIMES DURING THIS 3 MONTH PERIOD. EACH TIME THEY REPORT A DIFFERENT STORY. ONCE THEY SAID IT WAS ON BACK ORDER AND THEY COULD ONLY ORDER ONE BRAKE CALIPER PER WEEK. ANOTHER TIME THEY SAID I WAS NEXT ON THE LIST TO GET ONE. THEY NEXT TIME THEY SAID IT WAS IN, BUT THEY CALLED BACK TO SAY IT WAS NOT IN. THEY HAVE TOLD ME A NUMBER OF EXCUSES THAT NEVER ADD UP. THEY CANNOT TELL ME WHEN THE PART WILL ARRIVE OR WHAT TO EXPECT. PLEASE INVESTIGATE THIS DEALER AND THE PROCESS THEY ARE USING TO FIX THESE RECALLS. I WOULD LIKE TO GET THIS ISSUE REPAIRED AND DONT FEEL THAT I SHOULD HAVE TO GO THROUGH THE EXPENSE AND TIME TO DRIVE TO ANOTHER CITY TO HAVE THIS RECALL REPAIRED.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. AFTER PULLING THE VEHICLE INTO A PARKING SPACE, THE VEHICLE INADVERTENTLY SHIFTED INTO DRIVE AND CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN), BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 13,200. THE VIN WAS NOT AVAILABLE.

TRANSMISSION JERKS BETWEEN GEARS 1 2 AND 3. ENGINE REVS WITHOUT DELIVERING POWER AT TIMES OF RAPID ACCELERATION. CAR MOVES 2 TO 3 INCHES WHEN PLACED IN PARK, THESE PROBLEMS ALL STILL PERSIST EVEN AFTER SOFTWARE PATCHES WERE INSTALLED ON RECALL

I PURCHASED 2015 JEEP GRAND CHEROKEE ALTITUDE WITH THE STANDARD HEADLIGHTS LAST YEAR. THESE HEADLIGHTS ARE VERY DIM AND SHOULD BE CONSIDERED DANGEROUS. THEY MIGHT BE FINE IN A CITY WITH STREET LIGHTS BUT ON COUNTRY ROADS THE LOW BEAMS BARELY LIGHT THE ROAD AND THE SPILL INTO THE DITCHES DO NOTHING BUT LIGHT THE EDGES. THE HIGH BEAMS SHOULD BE CONSIDERED THE LOW BEAMS IF THEY WEREN'T POINTED SO HIGH. THE DEALERSHIP I PURCHASED IT FROM WON'T DO ANYTHING ABOUT THE BRIGHTNESS BECAUSE THAT IS HOW THEY ARE FROM THE FACTORY, THEY DID SAY THEY WOULD ADJUST THEM IF I THOUGHT THEY WEREN'T POINTED CORRECTLY. MY PARENTS HAVE A 2016 JEEP CHEROKEE AND HAVE THE SAME ISSUE. MY MOTHER IF SHE HAD A CHOICE, WOULD REFUSE TO DRIVE IT AT DUSK OR LATER. THE WEAK HEADLIGHTS ARE A HUGE CONCERN THIS TIME OF THE YEAR BECAUSE DEER ARE A VERY REAL HAZARD IN MY AREA. I HAVE ATTACHED AN IMAGE OF THE LOW BEAMS WHILE VEHICLE WAS PARKED. THE TREE LINE IS ABOUT 10 YARDS AWAY. THE PICTURE DOESN'T DO JUSTICE TO HOW CRAPPY THESE LIGHTS ARE WHEN DRIVING. AT THIS POINT IN TIME I'M FORCED TO PURCHASE AFTERMARKET HEADLIGHTS FOR A NEW VEHICLE TO RECTIFY AN ISSUE THAT IS PUTTING MY FAMILY IN DANGER. BY DOING SO MAY VOID WARRANTY REPAIRS. THANK YOU FOR YOUR ASSISTANCE AND UNDERSTANDING. *TR

WHILE DRIVING AT A SPEED OF 15 MPH ON A CITY STREET THE FRONT PASSENGER SIDE CONTROL ARM FRACTURED, BROKE LOOSE, RIPPED APART THE WHEEL WELL AND CAUSED THE CAR TO PULL TO THE RIGHT AND BRUSH AGAINST A PARKED CAR CAUSING MINOR PAINT DAMAGE ON THE FRONT BUMPER.

I PURCHASED MY JEEP GRAND CHEROKEE IN JAN 2016 AND IT HAD RECALL FOR THE ELECTRONIC SHIFTER AND BRAKE CALIPER. FCA ISSUES THE RECALL WITHOUT HAVING PARTS TO FIX AND AFTER A MONTH OF WAITING I CANNOT GET THE DEALERSHIP, DICK HUVAERE IN RICHMOND, MI TO GET ME IN TO FINISH THE REPAIR ON THE RECALL. THE DEALER WAS NO CLEAR IF THE VEHICLE IS SAFE TO DRIVE AND THEY DID NOT OFFER A RENTAL WHILE THE PARTS ARE ON BACK ORDER.

I RECEIVED THE SAFETY RECALL FOR THE ELECTRONIC SHIFT LEVER NOT GOING TO PARK. I SCHEDULED AN APPOINTMENT WITH BOB BAKER JEEP IN CARLSBAD, CA TO HAVE THE RECALL DONE. I WENT TO DROP IT OFF. THE JEEP DEALER REFUSED TO DO THE WORK. I WAS TOLD JEEP IS NO LONGER DOING THE RECALL.

MY WIFE CAME HOME FROM STORE AND PUT HER IN PARK , SAT IN THE CAR WHILE MAKING A OIL CHANGE APPOINTMENT . EXITED CAR CAME IN THE CAR FOR 5 MINUTES , MY DAUGHTER HAD WENT OUTSIDE 6 MINUTES LATER AND OPENED HER OWN CAR DOOR MY WIFE'S CAR HAD BEGAN TO ROLL CRUSHING HER CAR DOOR BACKWARDS . MY DAUGHTER HAD TO CRAWL THROUGH HER OWN CAR TO GET INTO THE GRAND CHEROKEE TO RE PUT IT IN PARK , CAUSING 1000S IN DAMAGE.

NHTSA ID NUMBER: 10894308 THIS SAME ISSUE HAPPENED TO OUR 2015 GRAND CHEROKEE AFTER THE SOFTWARE SAFETY RECALL OF THE TRANSMISSION CONTROL LEVER. PROCEEDING IN DRIVE ON A HIGHWAY, THE LEVER WAS GENTLY BRUSHED - NOT HIT HARD - AND THE TRANSMISSION WENT INTO NEUTRAL. THE THUMB BUTTON WAS NOT DEPRESSED. THIS IS A SIGNIFICANT SAFETY ISSUE, AND WE DID NOT EXPERIENCE IT PRIOR TO THE SOFTWARE UPDATE. IT HAS NOW BEEN REPLICATED SEVERAL TIMES, AND A VIDEO CAN BE PROVIDED IF NECESSARY.

RECEIVED A RECALL FOR THE TRANSMISSION ON MY GRAND CHEROKEE TOOK IT TO THE DEALER FOR RECALL BUT WORK WAS NOT DONE CALLED DEALER AND JEEP CHYSLER TO COMPLAIN BUT ALL I GET IS A RUN AROUND I WILL NOT BRING IT BACK TO HERB CHAMBERS IN DANVERS MA THEY DON'T CARE IF THE CAR IS UNSAFE TO DRIVE THEY GOT YOU TO BUY THIS GARBAGE THEY GOT THERE MONEY WAS TOLD TO TAKE IT SOME WHERE ELSE THEY WOULD NO TAKE A LOOK AT THE CAR AND I CANT BRING IT BACK ANYWHERE ELSE TILL A REGIONAL MGT APPROVES IT. THE VEHICLE IS UNSAFE TO DRIVE

MY 2015 JEEP GRAND CHEROKEE IS EQUIPPED WITH SENSORS THAT CAN ACTIVATE THE BRAKING IF THE CAR DETECTS A COLLISION. IT SEEMS AS THOUGH THESE SENSORS ARE TOO SENSITIVE AND CAUSE THE CAR TO SLAM ON THE BRAKES WHEN THERE IS NO NEED FOR IT. I HAVE EXPERIENCED MY CAR SLAMMING AUTOMATICALLY SLAMMING ON MY BRAKES IN THE MIDDLE OF THE ROAD SEEMINGLY BECAUSE I WAS MAKING A LANE CHANGE AND THE VEHICLE IN FRONT OF ME WAS NOT MOVING. LUCKY THERE WERE NO VEHICLES BEHIND ME OTHERWISE IT WOULD HAVE SURELY CAUSED A SEVERE ACCIDENT! THIS WAS ON A BUSY STREET IN THE MIDDLE OF THE DAY... VERY DANGEROUS!

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES BEFORE THE DEALER COMPLETED A SOFTWARE UPDATE PER NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). WHILE THE VEHICLE WAS PARKED, THE GEAR SHIFTED OUT OF POSITION. THE VEHICLE LUNGED FORWARD AT A HIGH RATE OF SPEED AND CRASHED INTO A WOODEN STRUCTURE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CONTACT WAS ABLE TO RE-ENTER THE VEHICLE TO ENSURE THE VEHICLE WAS PLACED IN PARK. THE DEALER WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED, BUT THE STRUCTURAL DAMAGES WERE TO BE ADDRESSED BY THE INSURANCE COMPANY. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE CONTACT WAS UNABLE TO DETERMINE WHEN THE FAILURE WOULD RECUR. THE MANUFACTURER PROVIDED NO SOLUTION. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 11/17/16*LJ *TR

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE CONTACT'S VEHICLE WAS PARKED, IT INDEPENDENTLY SWITCHED INTO REVERSE AND CRASHED INTO ANOTHER VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS AT THE DEALER WHERE THE FAILURE OCCURRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN), BUT HAD NOT BEEN DIAGNOSED BECAUSE THE DEALER REFUSED TO REMEDY THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,245.

WE HAVE A 2015 JEEP GRAND CHEROKEE AND RECENTLY HAD THE SOFTWARE PATCH INSTALLED THAT WAS SUPPOSED TO PREVENT THE CAR FROM MOVING WHEN THE DRIVER'S DOOR IS OPEN. THIS WAS THE CONDITION THAT KILLED THE ACTOR RECENTLY. SINCE THE PATCH WAS INSTALLED THERE IS AN INTERMITTENT PROBLEM. WHEN ONE GETS IN THE VEHICLE AND YOU ATTEMPT TO OPEN THE HATCHBACK EITHER FROM THE DRIVER'S SEAT OR FROM THE TAILGATE IT WON'T OPEN. IN ADDITION ONCE YOU START THE VEHICLE THE CENTER CONSOLE SCREEN IS COMPLETELY BLACK, AND THE FRONT SIDE WINDOWS WON'T WORK (THE REAR SEAT ONES DO) NOR WILL THE BUTTONS ON THE DOOR WORK THAT ARE SUPPOSED TO REPOSITION THE DRIVERS SEAT FOR DIFFERENT DRIVERS. YOU HAVE TO PLACE THE CAR IN GEAR AND MOVE IT BEFORE ALL THESE FEATURES START WORKING. THE OTHER PROBLEM IS THE WHOLE PURPOSE OF THE SOFTWARE PATCH WAS PREVENT THE VEHICLE FROM MOVING IF THE DRIVER'S DOOR IS OPEN AND IT IS IN GEAR. THEY GOT THAT HALF RIGHT. THE CAR WON'T MOVE FORWARD WITH THE DOOR OPEN, BUT IT GOES IN REVERSE JUST FINE. JUST EXACTLY THE SITUATION THAT KILLED THE ACTOR. WE TOOK THE CAR INTO THE DEALERSHIP TWICE TO CORRECT THE PROBLEM WITH THE PATCH. THEY REINSTALLED THE SOFTWARE PATCH BUT NOTHING IS CHANGED AND REFLASHED THE BODY CONTROL MODULE, BUT THE PROBLEM REMAINS. THE PROBLEM IS INTERMITTENT, OCCURRING SEVERAL TIMES A WEEK, BUT HAS NOT REPRODUCED ITSELF IN THE DEALERSHIP. AS AN ENGINEER IT IS OBVIOUS TO ME THAT THE PROBLEM IS RELATED TO THE SOFTWARE PATCH THAT CHRYSLER RUSHED TO DISTRIBUTE AFTER

I CURRENTLY LEASE A 2015 JEEP GRAND CHEROKEE LTD. WHILE DRIVING AT 65MPH THE CAR DOWNSHIFTED WITHOUT ANY INPUT FROM DRIVER NEARLY CAUSING A COLLISION. IN A SEPARATE INCIDENT, CAR TRAVELING ABOUT 65MPH CAR UPSHIFTED INDEPENDENTLY WHILE IN DRIVE GEAR. CAR FINALLY STOPPED SAFELY, RESTARTED AND WAS NORMAL. ANOTHER INCIDENT, CAR HAD BEEN PARKED WITH ENGINE OFF FOR MORE THAN 20 MINUTES IN PARKING PLACE. VEHICLE PUT INTO REVERSE, SHOWING ON INSTRUMENT PANEL, GEAR SHIFT, AND BACKUP REMOTE CAMERA. WHEN ACCELERATOR PRESSED WHILE IN REVERSE, VEHICLE SHOT FORWARD NEARLY HITTING BRICK WALL. VEHICLE SHIFTING IS SLOW TO REACT WHEN STOPPED AND THEN PUT IN REVERSE AND THEN DRIVE WHEN PARKING, MERGING INTO TRAFFIC, ETC. RECALL 16V240000 WAS INSTALLED IMMEDIATELY UPON COMPLAINT TO DEALER. VEHICLE STILL SHIFTS ROUGHLY WHILE IN MOTION. CONTACTED CHRYSLER AND DEALER ABOUT DANGEROUS CONDITIONS TO NO AVAIL. DEALER CANNOT HELP WITHOUT APPROVAL OF CHRYSLER CAPITAL :LEASING TO CHANGE OUT VEHICLE! I COULD NOT LIVE WITH MYSELF IF VEHICLE SHOULD ACT ON ITS OWN AND KILL OR HURT SOMEONE ELSE! I HAVE NEVER HAD AN ACCIDENT IN MORE THAN 50 YEARS OF DRIVING AND HAVE DRIVEN AND OWNED MORE THAN 10 DIFFERENT MAKES OF VEHICLES, INCLUDING 5 JEEP GRAND CHEROKEES. JEEP'S BRAND HAS BEEN DAMAGED IRREPARABLY WHEN A VEHICLE'S MANUFACTURER REFUSES TO TAKE A DANGEROUS VEHICLE OFF THE ROAD AFTER MULTIPLE RECALLS FOR THE SAME MODEL AND OTHERS IN ITS MODEL LINE! IT IS ALSO NOTED THAT THE FIRST 11 DIGITS OF THE VIN (WITH SIMILA

DEC 30, 2015 I WAS BROADSIDED BY A VAN IN MY DRIVERS SIDE DOOR CAUSING MY VEHICLE TO ROLL OVER SEVERAL TIMES BEFORE CRASHING HEAD ON INTO A SOUND WALL. I WAS PINNED IN THE VEHICLE UPSIDE DOWN WITH MY RIGHT LEG PINNED UP UNDER THE DASH. THE SIDE CURTAIN AIRBAG DEPLOYED AT THE MOMENT OF IMPACT, HOW EVER MY DRIVERS AIRBAG AND KNEE BOLSTERS DID NOT DEPLOY CAUSING ME TO IMPACT THE STEERING WHEEL WITH MY STERNUM AND SMASHING BOTH KNEES INTO THE DASH WHICH CAUSED MY RIGHT LEG TO BE PINNED UP UNDERNEATH THE DASH. THE TERRIBLE PAIN I HAD TO SUFFER AND STILL TO THIS DAY EXPERIENCE WAS THE WORST PAIN I HAVE EVER FELT IN MY LIFE. WE COMPLIED WITH THE SAFETY RECALL WE RECEIVED REGARDING THE AIRBAGS, BUT ON 3 DIFFERENT OCCASTIONS OF TAKING THE JEEP INTO THE DEALERSHIP FOR WARRANTY REPAIRS THEY NEVER PERFORMED THE REQUIRED SAFETY RECALL REPAIR. I WAS TOLD THAT THEY WERE STILL WAITING ON THE SOFTWARE PROGRAM FROM CHRYSLER. THE DEALERSHIP IN WHICH THE JEEP WAS PURCHASED WAS: TURLOCK CHRYSLER DODGE/JEEP 1600 AUTO MALL DRIVE TURLOCK, CA 95380 209/ 250-5800 PURCHASE DATE: SEPTEMBER 20, 2014 I WAS TRAVELING WESTBOUND ON BRIGGSMORE AVENUE DOING 43 MPH WHEN I ENTERED THE INTERSECTION AT ROSE AVENUE I WAS BROADSIDED ON MY DRIVE RSIDE DOOR BY A LADY WHO RAN THE RED LIGHT DOING APPROXIMATELY 40 MPH CAUSING ME ROLL OVER A COUPLE OF TIMES AND SPIN OUT OF CONTROL UNTIL I CRASHED HEAD ON (UPSIDE DOWN) INTO A SOUND WALL, THEN BOUNCED OFF THE WALL AND CRASHED AGAIN THROUGH THE SOUND WALL WITH THE REAR END O

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING 60 MPH, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL WHEN THE GEAR SHIFTER STICK WAS IN DRIVE POSITION. IN ADDITION, THE VEHICLE DROPPED DOWN IN GEARS INDEPENDENTLY WITHOUT WARNING, WHICH CAUSED THE VEHICLE TO SLOW DOWN ABRUPTLY. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS OPERATED. THE CONTACT STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN) AND REFERENCED THE RECALL TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 300.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHEN THE CONTACT CLICKED THE FUNCTION BUTTON FOR THE HEAD LAMPS, THE FUEL LID OPENED WITHOUT WARNING. THE CONTACT CONSTANTLY HAD TO CHECK TO ENSURE THAT THE FUEL CAP DOOR WAS CLOSED DUE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. ...UPDATED 09/15/16 *BF UPDATED 09/20/16*LJ *TR

WHILE DRIVING, THE GEAR SHIFT CONTROL MECHANISM WILL SHIFT INTO NEUTRAL WHEN INADVERTENTLY BUMPED. THIS HAS OCCURRED ON A FEW OCCASIONS WHILE I WAS REACHING ACROSS TO THE GLOVE COMPARTMENT, PASSENGER SEAT, RADIO, OR PHONE CHARGER CONSOLE AREA. ALL OF THESE AREAS ARE NEAR, OR IN LINE WITH, THE GEAR SHIFT CONTROL WHICH IS LOCATED IN THE MIDDLE OF THE CAR BELOW THE ARM REST ON THE DRIVER'S RIGHT HAND SIDE. TWICE THIS HAS OCCURRED ON THE HIGHWAY WHEN I WAS REACHING FOR CHANGE FOR A TOLL. PER THE DESIGN (ACCORDING TO MY DEALER'S CUSTOMER SERVICE REPRESENTATIVE), THE GEAR SHIFT BUTTON DOESN'T REQUIRE IT TO BE PUSHED IN WHEN SHIFTING FROM DRIVE TO NEUTRAL. SO, WHEN/IF I LIGHTLY BUMP IT (AS I HAVE WITHOUT REALIZING IT), IT WILL SIMPLY & QUIETLY SHIFT FROM DRIVE INTO NEUTRAL. IT IS A DESIGN FLAW THAT IS VERY DANGEROUS. THE BUTTON ON THE GEAR SHIFT LEVER SHOULD REQUIRE THE DRIVER TO PRESS IT FOR ANY SHIFT CHANGES. THE CUSTOMER SERVICE AGENT AT THE DEALERSHIP TOLD ME ALL THE JEEP GEAR SHIFTS WERE DESIGNED THIS WAY. I ASKED HIM IF I SHOULD FILE A COMPLAINT WITH JEEP CHRYSLER AND HE TOLD ME IF I WANTED TO I COULD BUT ... THEN HE JUST SHRUGGED HIS SHOULDERS. SO, RATHER THAN TAKING THE CHANCE OF BEING IGNORED I FELT IT WAS IMPORTANT FILE A COMPLAINT WITH THE NHTSA BEFORE SOMEONE GETS INJURED OR KILLED.

JEEP WENT IN FOR SERVICE TO CORRECT THE RECALLED TRANSMISSION ELECTRONIC SHIFT LEVER ON SATURDAY, AUG. 6TH AT 12:30PM. PICKED UP CAR FROM FARRISH JEEP AT 5PM SAME DAY. AT 8PM ON THE SAME DAY, THE CAR WOULD NOT GO OUT OF PARK, THOUGH THE SHIFT LEVER WAS IN DRIVE WHILE IN MY DRIVEWAY. THE DASHBOARD DISPLAYED PARK, WHILE SHIFTER WAS IN DRIVE. EXACT THING HAPPENED WITH 2010 JEEP WRANGLER IN MAY, 2015 AND FARRISH CLAIMED TO FIX IT 3 TIMES IN 36 HOURS. IT HAD TO BE TOWED 3 TIMES BY THE DEALER, BECAUSE THE CAR ROLLED AWAY FROM MY TEENAGE DRIVER THE SAME DAY WE GOT IT BACK FROM FARRISH(IN A NEIGHBORHOOD) AFTER THEY CLAIMED TO HAVE FIXED IT. THIS HAPPENED 3 TIMES IN 36 HOURS.

2015 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO BACK UP CAMERA REPAIRS, RADIO/CD PLAYER, BLUETOOTH MALFUNCTIONS, HEATED SEATS INOPERABLE AND OTHER ELECTRICAL ISSUES. *SMD THE CONSUMER STATED THE VEHICLE HAS BEEN IN THE SHOP 12 TIMES IN THE LAST YEAR AND A HALF. THE VEHICLE WENT INTO OFF ROAD MODE WHILE DRIVING DOWN THE STREET, THE HEADLIGHTS STARTED FLASHING WHILE STOPPED BEHIND ANOTHER DRIVING FOR NO REASON. THE DEALER WORKED ON ELECTRICAL CONNECTIONS BEHIND THE MEDIA CENTER, AND REPLACED A WIRING HARNESS. THE PROBLEMS CONTINUED TO MULTIPLY AND THE VEHICLE HASN'T BEEN THE SAME, SINCE. THE CONSUMER WAS INFORMED A SOFTWARE UPDATE, WOULD NOT BE AVAILABLE UNTIL SEPTEMBER. *JB

VEHICLE WAS BEING PARKED IN MY GARAGE MOVING SLOWLY FORWARD WITH NO APPLICATION OF THROTTLE AND BEGAN TO SUDDENLY ACCELERATE. STANDING ON THE BRAKE WOULD NOT FULLY HOLD IT AND IT WENT INTO REAR WALL .

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHENEVER THE ENGINE WAS TURNED OFF OR IF THE DOORS WERE OPEN IN ANY GEAR SELECTION EXCEPT FOR PARK, THE GEAR SHIFTER WOULD SHIFT INDEPENDENTLY INTO THE PARK POSITION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE FAILURE MILEAGE WAS 8,500.

AFTER TWO MONTHS FROM PURCHASE THE VENTILATED SEATS STOP WORKING. I HAVE TAKEN TO THE JEEP DEALER A TOTAL OF FOUR TIMES NOW FOR REPAIR AND THEY HAVE NOT FIXED PROBLEM. DEALER ADMITS THEY CANNOT FIX AND SAID THEY OPENED A "STAR" CASE WITH THE JEEP ENGINEERS. THIS PROBLEM IS WITH VEHICLE IN MOTION AND NOT IN MOTION.

THE AUTONOMOUS BRAKING SYSTEM ON MY JEEP GRAND CHEROKEES CAME ON FOR NO REASON AT 70 MILES PER HOUR WITH AN EMPTY ROAD AHEAD OF ME. I WAS NEARLY HIT FROM THE REAR, VERY SCARY.

I WANTED TO LET YOU KNOW THAT THE RECALL FIX ON THE 2015 JEEP CHEROKEE FOR THE TRANSMISSION PROBLEM (DIFFICULTY GETTING THE CAR INTO PARK, GOING INTO REVERSE INSTEAD) IS STILL OCCURRING AFTER THE 'RECALL REPAIR' BY CHRYSLER. I HAVE OWNED A 2015 JEEP CHEROKEE SUMMIT SINCE DECEMBER 2014. THERE IS A CHANGE TO THE SHIFTING MECHANISM WITH THE RECALL REPAIR, HOWEVER, PROBLEMS STILL EXIST IN GETTING THE CAR INTO PARK. I STILL HAVE TO BE EXTREMELY CAREFUL AND DOUBLE CHECK TO MAKE SURE THAT THE CAR IS IN PARK AND NOT REVERSE WHEN I ATTEMPT TO EXIT THE CAR. THE SHIFT TO PARK SHOULD BE EASY AND THE CASUAL DRIVER (RENTER/ BORROWER/ YOUNG ADULT DRIVER) OF THIS TYPE OF VEHICLE IS IN DANGER OF A LIFE THREATENING INCIDENCE IF THEY ARE NOT ADEQUATELY TRAINED ON HOW TO EFFECTIVELY PLACE THE CAR IN PARK. IT JUST DOES NOT OPERATE SAFELY AND REQUIRES TOO MUCH ATTENTION TO EXECUTE, WHAT SHOULD BE, A SIMPLE DRIVER FUNCTION. AFTER THE RECALL REPAIR, I AM STILL EXPERIENCING INCIDENCES WHERE THE CAR WILL ROLL IN REVERSE WHEN I THINK IT SHOULD BE IN PARK. PLEASE, PLEASE, PLEASE ADDRESS THIS AGAIN WITH CHRYSLER AND REQUIRE THEM TO PROVIDE A PERMANENT FIX TO THIS SEVERE AND DANGEROUS ISSUE.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V168000 (SERVICE BRAKES, HYDRAULIC) AND 16V240000 (POWER TRAIN); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.