2015 Jeep Grand Cherokee complaints

THE FRONT TWO SEAT BELTS IN MY VEHICLE DO NOT RETRACT BACK TO THEIR ORIGINAL POSITION. THIS IS AT ALL TIMES, ONLY SOLUTION IS TO FEED THE BELT BACK INTO THE RETRACTOR BY HAND TO LET IT REEL IN. DEALER SAID THERE IS NO RECALL FOR THIS ISSUE.

ONE MORNING AS I GOT INTO MY JEEP TO DRIVE TO WORK, I NOTICED THE PASSENGER SIDE HEADREST HAD POPPED OPEN, SEEMINGLY OVERNIGHT. I DID NOT WITNESS THIS HAPPENING - I JUST NOTICED THE END RESULT. I HAVE TRIED TO "CLOSE" IT BUT I AM UNABLE TO DO SO.

MY WIFE PARKED JEEP IN DRIVEWAY PUT VEHICLE INTO PARK AND IT ROLLED AWAY 2 MINUTES LATER.

THE PASSENGER ACTIVE HEAD RESTRAINT ACTIVATED JUNE 2019 ON MY JEEP GC DUE TO THE PLASTIC TABS ON THE HEADREST THAT HOLD THE METAL PIN IN PLACE BREAKING. THE PIN WAS STILL HELD BY THE SOLENOID AS IT NEVER ACTIVATED. THE DESIGN OF THIS HAS CONSTANT SPRING TENSION ON THE PIN AND SMALL PLASTIC TABS FASTENING IT TO THE HEADREST. BOTH SIDES BROKE ACTIVATING THE HEADREST. I FIXED THAT ONE NOW TODAY THE DRIVERS SIDE HEADREST FAILED THE SAME WAY. LUCKILY IT BROKE WHILE THE CAR WAS SITTING IN THE PARKING LOT NOT WHILE I WAS DRIVING IT. THERE ARE NUMEROUS COMPLAINTS ABOUT THIS ON ONLINE JEEP FORUMS. I AM NOT EXPECTING ANYTHING TO COME FROM THIS BUT WANT TO FORMALLY DOCUMENT THIS IN HOPE OF PREVENTING A SERIOUS ACCIDENT. THE HEADREST DESIGN IS SIMPLE IN FORM; HOWEVER, THE MATERIALS USED LACK THE STRENGTH TO RETAIN THE CONSTANT SPRING TENSION LONG TERM. A SIMPLE METAL BRACKET WOULD ALLEVIATE THE STRAIN ON THE PLASTIC TABS. I HAVE PHOTOS IF ANYONE WOULD LIKE TO SEE THEM.

MY VEHICLE HAS A KNOCKING IN THE ENGINE MY VEHICLE ONLY HAS 26, 000 MILES THAT SHOULD NOT BE HAPPENING. I HAVE MY OIL CHANGES EVERY THREE THOUSAND MILES..

MY 2015 JEEP GRAND CHEROKEE HAS 85,820 MILES & THE RADIATOR WAS FOUND LEAKING WHEN BROUGHT IN FOR A ENGINE CODE INDICATING THE THERMOSTAT WAS BAD. THE THERMOSTAT WAS REPLACED ($130.00 PART) AND THEN THE CHRYSLER DEALER TOLD ME THE RADIATOR NEEDED TO BE REPLACED. MY DEALER MENTIONED THIS HAS BEEN MORE COMMON WITH JEEPS AND THEY NOW KEEP THE RADIATOR IN STOCK. IT COST JUST UNDER AN ADDITIONAL $900.00 TO HAVE THE RADIATOR REPLACED. IF SO MANY JEEP'S ARE HAVING THE SAME ISSUE WHY HAS A RECALL NOT BEEN ISSUED. I HAVE NEVER HAD A RADIATOR FAIL IN ANY OF MY VEHICLES SO SOON. IS THIS NOT JUSTIFICATION FOR A RECALL? I WOULD THINK OWNERS SHOULD BE NOTIFIED (AHEAD OF TIME) OF THIS POTENTIAL FAILURE IF INDEED IT IS THIS COMMON AN OCCURRENCE.

PARKED THE CAR ON A RAINY NIGHT POST A 6 HOUR DRIVE. 2.5 HOURS AFTER THE CAR WAS TURNED OFF, THE ALARM SYSTEM AND OTHER ELECTRICAL COMPONENTS BEGAN TO GO OFF INTERMITTENTLY, NOT IN THE TYPICAL ALARM PATTERN. KEY FOB AND LOCK WOULD NOT RESPOND. CAR WOULD NOT START BUT SOME ELECTRONIC COMPONENTS CONTINUED TO WORK, INCLUDING UCONNECT. FINALLY STOPPED AFTER 20 MINUTES. THE CAR THEN SHUT DOWN COMPLETELY AND WOULD NOT START. CALLED AAA AND THEY SENT OUT THE BATTERY TRUCK. AAA BATTERY VOLTMETER CHECK REVEALED AN INITIAL READ OF 10.9 VOLTS; THEN WENT TO 0.9. JUMP START WOULD NOT TAKE. CAR COMPLETELY DEAD EXCEPT FOR POWER SEATS, WHICH CONTINUED TO WORK. HAD TO TOW VEHICLE TO DEALERSHIP WHO ULTIMATELY DETERMINED THAT BODY CONTROL MODULE HAD MALFUNCTIONED. SIMILAR REPORTS AND A RECALL FOR THIS BODY CONTROL MODULE SAME MALFUNCTION DUE TO WIPER BLADES ON DRY GLASS IN 2011-2014 MODELS.

I TOOK THE VEHICLE TO TOWBIN DODGE IN NORTH LAS VEGAS FOR A CHECK ENGINE LIGHT. ARE USED AN EXTENDED WARRANTY SERVICE TO GET THE CAR LOOKED AT AND REPAIRED. THE MAINTENANCE REPRESENTATIVE ADVISED ME THAT THERE WAS AN OPEN RECALL FOR THE OMISSIONS ON THE DIESEL ENGINE. I WAS AWARE OF THE ECO-DIESEL RECALL AND HAD DECIDED NOT TO TAKE ADVANTAGE OF THIS RECALL. I WAS PREPARED NOT TO RECEIVE THE $3000 THAT DIAMOND CHRYSLER FIAT WAS OFFERING FOR CUSTOMERS TO GET THIS DONE. I ADVISE MATT THE MAINTENANCE REPRESENTATIVE NOT TO ACCOMPLISH THE RECALL.WHEN MY WIFE WENT TO GO PICK UP THE VEHICLE TO OUR SURPRISE THE RECALL WAS PERFORMED. MATT AND THE SERVICE MANAGER JESUS ADMITTED TO THEIR MISTAKE OF ACCOMPLISHING THE RECALL WITHOUT OUR AUTHORIZATION. I HAVE ASKED HIM TO REVERT THE SOFTWARE TO THE MANUFACTURE DEFAULT AND THEY ARE NOT ABLE TO ACCOMPLISH IT. I HAVE SPOKEN TO THE DISTRICT SERVICE MANAGER ROBERT. I ASKED ROBERT TO BUY THE VEHICLE BACK FOR ME BECAUSE I DO NOT WANT ITANYMORE. HE SAID HE WOULD COORDINATE WITH DAMIAN CHRYSLER FIAT TO SEE WHAT COULD BE DONE ABOUT THIS. I WOULD LIKE SOME ASSISTANCE IN COORDINATING WITH THE MANUFACTURE OF THE VEHICLE TO GET IT BOUGHT BACK.

WHILE DRIVING ON A PUBLIC ROADWAY AT APPROXIMATELY 15 MPH AND TURNING INTO A FUELING STATION, I WAS STRUCK IN THE BACK OF THE HEAD BY THE DRIVER SEAT HEADREST PROPULSION SYSTEM. THE HEADREST IS NOW IN A DEPLOYED POSITION. I AM UNABLE TO COLLAPSE IT BACK. IT CAUSED ME TO HAVE TO STOP OPERATING THE VEHICLE AT A FUEL STATION FOR SAFETY.

ECODIESEL TURBO LAG CAN BE HAZARDOUS, 2-3 SECOND DELAY. I WILL NOT LET ANYONE ELSE DRIVE IT DUE TO CONCERNS OF GETTING HIT OR HITTING SOMEONE.

MY FRONT SEAT BELTS DO NOT RETRACT AT I HAD TO REPLACE MY DRIVER SIDE SEAT BELT FOR NOW WHICH IS OVER $500.00 DOLLARS AND MY PASSENGER SIDE SOON..

PASSENGER HEADREST SAFETY FEATURE DEPLOYED OVERNIGHT WHILE THE VEHICLE WAS PARKED INSIDE OUR GARAGE. THE PLASTIC ON THE INSIDE OF THE HEADREST IS BROKEN AND THE HEADREST CAN NOT BE RESET.

I WAS EASING OUR 2015 JEEP GRAND CHEROKEE INTO A PARKING SPOT AT A TRAIL HEAD PARKING LOT WITH MY FOOT ON THE BRAKE PEDAL. I FULLY ENGAGED THE BRAKE PEDAL TO STOP THE VEHICLE, AND THE VEHICLE ACCELERATED AT FULL THROTTLE OVER THE TOP OF A 2.5 FT BY 2.5 FT CEMENT BLOCK PARKING BARRIER. IT DRAGGED THE CEMENT BLOCK ABOUT 20-25 FT. I CONTINUED TO PRESS THE BRAKE AND AFTER ABOUT 40 FT, THE VEHICLE CAME TO A STOP. I IMMEDIATELY TURNED THE VEHICLE OFF. IT WAS TERRIFYING NOT TO BE IN CONTROL OF THE VEHICLE. FORTUNATELY, NO ONE WAS INJURED. DAMAGE TO THE VEHICLE IS YET TO BE DETERMINED, BUT EVEN IF IT IS REPAIRED, THERE IS NO WAY I WOULD FEEL COMFORTABLE DRIVING IT AGAIN. THIS VEHICLE SHOULD BE TOTALED AND NOT RESOLD TO ANYONE ELSE. I HAVE BEEN A LOYAL JEEP OWNER FOR OVER 20 YEARS, BUT I AM NOT SURE I WOULD PURCHASE ANOTHER ONE, ESPECIALLY NOW THAT I HAVE RESEARCHED THE ISSUE AND REALIZE THAT THIS IS A RARE BUT REOCCURRING PROBLEM WITH THE JEEP GRAND CHEROKEE FOR 20+ YEARS.

AT APPROXIMATELY 60,000 MILES THE VEHICLE HAD JUST BEEN SERVICED AND NEW TIRES WERE INSTALLED. WE LEFT THE NEXT MORNING FOR A VACATION. ABOUT 100 MILES DOWN THE LIMITED ACCESS HIGHWAY AND TRAVELING AT 65 TO 70 MILES PER HOUR THE DASH AND INFORMATION TOUCH SCREEN BEGAN FLASHING AND A CHIME BEGAN REPEATING. THE WINDSHIELD WIPERS BEGAN OPERATING AT HIGH SPEED. (IT WAS CLEAR, CALM AND ABOUT 65˚ F. DIFFERENT MESSAGES BEGAN FLASHING: ONE SAID TO STOP AND PLACE THE VEHICLE IN PARK, ANOTHER SAID TO KEEP DRIVING AND NOT TURN THE ENGINE OFF. WHEN ABLE TO EXIT THE HIGHWAY THE JEEP WOULD ONLY ALLOW SELECTION OF DRIVE OR NEUTRAL. IT WOULD NOT ALLOW REVERSE, WHICH MADE IT DIFFICULT TO TURN AROUND. THE VEHICLE DID MAKE IT BACK 100 MILES TO THE DEALERSHIP BUT WOULD NOT SHIFT AND LIGHTS FLASHED AND CHIMES DINGED THE ENTIRE WAY. THE DEALER INFORMED ME THAT AN ELECTRONIC SYSTEM ASSOCIATED WITH THE TRANSMISSION HAS FAILED AND WILL COST APPROXIMATELY $1,000 TO REPLACE.

MY 2015 JEEP GRAND CHEROKEE HAS 70,000 & THE RADIATOR IS LEAKING. MY DEALER & LOCAL MECHANIC TOLD ME THE RADIATOR NEEDED TO BE REPLACED. MY DEALER TOLD ME THAT THEY HAVE HAD SO MANY JEEP'S IN WITH THE SAME RADIATOR ISSUES THAT THEY NOW KEEP THE RADIATOR IN STOCK. IT IS GOING TO COST $1100 TO HAVE THE RADIATOR REPLACED. IF SO MANY JEEP'S ARE HAVING THE SAME ISSUE WHY HAS A RECALL NOT BEEN ISSUED. I HAVE NEVER HAD A RADIATOR FAIL IN ANY OF MY VEHICLES BEFORE 100,000. JEEP SHOULD AT LEAST COVER PART OF THE COST.

PASSENGER SEAT HEAD REST AIRBAG DEPLOYED WHILE VEHICLE WAS STOPPED AT A LIGHT

PASSENGER SEAT HEAD REST AIR BAG DEPLOYED WHILE SITTING IN GARAGE

THERE IS A WIND NOISE COMING INTO THE CAR THAT IS EXTREMELY LOUD AND DISTRACTING WHEN DRIVING ON THE TURNPIKE WHICH IS WHEN IT MOSTLY OCCURS. I TOOK MY JEEP TO THE DEALERSHIP AND THEY SAID THE PASSENGER SIDE OF WINDSHIELD WIPER COWLING NEEDED TO BE REPLACED. THE DEALER WANTED TO CHARGE ALMOST $500 TO REPLACE. I WENT TO SAFELITE AND THE REPRESENTATIVE STATED THAT THIS IS A COMMON ISSUE FOR JEEP. I AM NOT HAPPY ABOUT HAVING TO TAKE CARE OF THIS PROBLEM OUT OF MY OWN EXPENSES WHEN THIS IS A COMMON ISSUE OF JEEP.

I WAS DRIVING AND ALL OF A SUDDEN, MY HEADREST SMACKS ME IN THE BACK OF MY HEAD. AFTER LOOKING AT IT AFTER I PARKED, I FOUND OUT THE HEADREST IS A RESTRAINT SYSTEM THAT DEPLOYED. THE PLASTIC TABS THAT HOLD THE HEADREST TOGETHER WERE BROKEN. SO, AFTER DRIVING BACK HOME, I AM PULLING UP TO MY GARAGE AND THEN THE PASSENGER HEADREST BREAKS TOO.

I HAVE A 2015 JEEP GRAND CHEROKEE WITH 49,000 MILES. IN A THREE DAY PERIOD THE TRANSMISSIONS STARTED TO HAVE PROBLEMS SHIFTING A TOTAL OF FIVE TIMES. IT WOULD VIOLENTLY START TO SHUDDER WHILE IN MOTION AT HIGHWAY SPEEDS AND NEARLY CAUSED A TERRIBLE ACCIDENT. I HAD TO BRING VEHICLE TO COMPLETE STOP ON HIGHWAY AND RESTART. I TOOK THE VEHICLE TO PLANET JEEP IN FLAGSTAFF, AZ FOR CHECK AS IT IS STILL UNDER WARRANTY. I WAS TOLD THAT THEY CANNOT RE CREATE THE ISSUE AND IF THEY HAVE TO REMOVE TRANSMISSION PAN TO INSPECT I WILL BE LIABLE FOR COST OF REPAIR. I CALLED FCA CUSTOMER SERVICE TWO TIMES AND THEY DO NOT RETURN MY CALLS. I FEEL THIS IS A DANGEROUS PROBLEM THAT HAS POTENTIAL FOR DEATH OR SERIOUS BODILY INJURY AND AM NOT SURE WHO TO TURN TO AT THIS POINT.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE UNDERWENT AND UNKNOWN RECALL REPAIR REGARDING THE EMISSIONS THAT INCLUDED A REFLASH OF THE VEHICLE'S COMPUTER. DUE TO THE REFLASH, THERE WAS A LAG IN ACCELERATION OF 4 TO 6 SECONDS, WHICH PREVENTED THE VEHICLE FROM SAFELY MERGING INTO TRAFFIC. THE CONTACT FELT THAT THE REFLASH REPAIR WAS A SAFETY RISK FOR HIMSELF AND OTHERS. LARRY H. MILLER CHRYSLER JEEP DODGE RAM ALBUQUERQUE (8528 LOMAS BLVD NE, ALBUQUERQUE, NM 87110, (505) 404-0108) PERFORMED THE REPAIR. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 38,000.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ENGINE FAILED TO START. THE ONLY INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL WAS THE "SERVICE ELECTRIC BRAKE SYSTEM". THE CONTACT ALSO STATED THAT THE PASSENGER SIDE HEADLIGHT BLINKER FAILED TO OPERATE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO REPLACED THE FUEL PUMP, BODY CONTROL MODULE, AND COMPUTER. THE REPAIR DID NOT CORRECT THE FAILURE. THE VEHICLE WAS TOWED TO CHRYSLER DODGE JEEP RAM FIAT OF BAY RIDGE (8825 5TH AVE, BROOKLYN, NY 11209-5901) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP CONNECTOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 114,000.

FRONT PASSENGER HEADREST DEPLOYED AND BURST OPEN ON ITS OWN WHILE VEHICLE WAS PARKED.

WHEN FIRST STARTING THE CAR IT WOULD STUMBLE & STALL & STOP. AFTER A NUMBER OF STARTS IT WOULD KEEP RUNNING IF I KEPT MY FOOT ON THE GAS PEDAL. FINALLY IT WAS RUNNING SO IT COULD BE DRIVEN HOME, BUT AT TIMES IT WOULD STUMBLE & STALL, AT AT TIME ALMOST NO ACCELERATION. I HAD TO KEEP 1 FOOT ON THE GAS PEDAL TO KEEP THE CAR RUNNING. THE CAR WAS TAKEN TO A REPAIR SHOP, WHERE IT REMAINS. THE TROUBLE WAS DIAGNOSED A FUEL PUMP FAILURE. PREVIOUS MODEL JEEPS HAVE HAD THE SAME PROBLEM AND WERE RECALLED

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE'S HORN WAS NOT WORKING. THE VEHICLE WAS TAKEN TO WILDE CHRYSLER JEEP (1710 HWY 164 S, WAUKESHA, WI 53186) WHERE IT WAS DETERMINED THAT THE TIPM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

THE VEHICLE HANGS IN PARK. IT WILL LET YOU MOVE THE SHIFTER BUT IT STAYS IN PARK. ON THE DASH IT SHOWS VEHICLE IN DESIRED GEAR. THERE IS A BOX IN THE REAR OF THE CONSOLE THAT YOU CAN OPEN AND USING A KEY PUSH IN A BAR AND SOMETIMES IT WILL COME OUT OF PARK AND LET YOU SHIFT TO REVERSE OR DRIVE. IT HAS HUNG 6-7 TIMES AND HAS COST ME $75 EACH TIME TO HAVE IT TOWED TO THE DEALERSHIP. EACH TIME THEY HAVE TOLD ME THEY COULDN'T FIND ANYTHING WRONG WITH IT AND THEY DONT CHECK ANYTHING. THERE HAS TO .BE SOMETHING IN THE SHIFTER OR TRANSMISSION. I HAVE DRIVEN JEEPS SINCE 1993 AND THIS IS THE BIGGEST PROBLEM I'VE HAD. I'M AFRAID TO DRIVE THE JEEP EXCEPT LOCALLY. I DONT KNOW IF IT RESETS OR WHATEVER WHEN THEY LOAD IT ON THE TOW TRUCK BUT THE MAN THAT DRIVES THE TRUCK SAW EXACTLY WHAT IT WAS DOING. I BOUGHT THIS VEHICLE NEW AND I WANT IT FIXED. PLEASE TAKE CARE OF MY PROBLEM.

YESTERDAY (11/24/2019) WHEN MY ADULT DAUGHTER ENTERED MY 2015 JEEP GRAND CHEROKEE LIMITED, JUST AFTER CLOSING THE DOOR AND FASTENING HER SEAT BELT, THE HEADREST BURST AND HIT HER IN THE BACK OF HER HEAD/NECK. SHE HAD COMPLAINED OF DISCOMFORT AFTER THE INCIDENT, SO WE WILL BE KEEPING AN EYE ON HER TO CONFIRM SHE DIDN'T SUFFER A CONCUSSION. THE CAR WAS NOT MOVING AND NOTHING HAD OCCURRED TO CAUSE THE HEADREST TO REACT.

THE AIRBAG LIGHT CAME ON FOR NO REASON. IT IS A SAFETY ISSUE BECAUSE AIRBAGS MAY NOT DEPLOY IN CRASH

MY CHECK ENGINE LIGHT CAME ON IN MY VEHICLE ON MORNING WHILE I WAS PULLING OUT OF MY GARAGE. SO, I CALLED THE DEALERSHIP AND THEY SAID THAT I COULD GET A FREE DIAGNOSTIC TEST FROM ONE OF THE AUTO STORES. I WENT TO O'REILLY'S, WHICH IS A STORE THAT SELL AUTO SUPPLIES & PARTS, AND THEY DIAGNOSED A PROBLEM WITH THE FUEL SYSTEM. I TOOK THE VEHICLE TO THE DEALERSHIP AND WAS TOLD THAT IT WAS THE FUEL RELAY. THE DEALERSHIP KEPT THE VEHICLE FOR A FEW DAYS TO DO THE REPAIR. I WOULD LIKE TO GO ON RECORD IN CASE THIS VEHICLE'S MANUFACTURED YEAR NEEDS TO BE INCLUDED IN THE CURRENT RECALL.

I HAVE THE 2015 JEEP GRAND CHEROKEE ECODIESEL THAT RECEIVED THE EMISSIONS UPDATE REQUIRED BY THE EPA DIESEL SETTLEMENT WHICH CHRYSLER FCA. I NOTICED SUBSTANTIAL LAG PROBLEMS THE INSTANT I PULLED OUT ONTO THE OPEN ROAD AFTER THE UPDATE FROM BONNEVILLE JEEP IN MANCHESTER NH. THE VEHICLE IS DEAD OFF THE LINE AND THERE IS A 2-3 SECOND TURBO LAG AT ALL SPEEDS. YOU END UP GIVING MORE THROTTLE THAN YOU WANT BECAUSE THE RESPONSE IS SO DELAYED, AND THEN YOU GET A MASSIVE SURGE OF FULL THROTTLE WHICH CAN BE UNSETTLING AND MAKE THE VEHICLE UNSTABLE IN A TURN. VERY SCARY TO RIDE WHEN MY WIFE OR KIDS ARE DRIVING WHO AREN'T USED TO THE ISSUE. PULLING OUT INTO BUSY INTERSECTIONS, EVEN WITH A WARMED UP ENGINE IS A DANGEROUS, WHITE KNUCKLE EXPERIENCE AS THE VEHICLE CRAWLS LIKE A TORTOISE INTO THE MIDDLE OF INTERSECTIONS BEFORE THE POWER FINALLY COMES AFTER 2-3 SECONDS.. THE SERVICE DEPARTMENT IS SYMPATHETIC BUT SAYS CORPORATE HAS TURNED ITS BACK ON THEIR REPORTS OF COMPLAINTS. I BELIEVE THE SO-CALLED SETTLEMENT DOCUMENTS SHOULD BE VOIDED BY A NEW CLASS ACTION SUIT - THE TERMS OF THE SETTLEMENT AND THEIR AD MATERIALS AND EVEN THEIR CUSTOMER SERVICE VOICE RESPONSE RECORDING SAY THAT THERE WILL BE NO LOSS OF POWER, NO IMPACT ON DRIVABILITY OR SMOOTHNESS, AND NO CHANGE IN MILEAGE. ALL OF THESE ARE UNTRUE. THEY HAVE DESTROYED THE DRIVABILITY AND JOY OF OWNING THESE VEHICLES. MORE THAN THAT - THEY HAVE MADE THESE VEHICLES EXTREMELY DANGEROUS TO DRIVE. WE'VE BEEN SCAMMED. CHRYSLER SHOULD BE FORCED T

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING, THE HEADREST ON THE DRIVER'S SIDE POPPED OPEN. THE CONTACT CALLED TOM O'BRIEN CHRYSLER JEEP DODGE RAM INDIANAPOLIS (4630 E 96TH ST, INDIANAPOLIS, IN 46240, (317) 805-4400) AND WAS INFORMED THAT THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 34,781.

AS I WAS DRIVING ON THE INTERSTATE, THE DRIVER HEADREST POPPED OUT OF PLACE AND HIT ME IN THE HEAD. THIS CAUSED ME TO SWERVE WHILE GOING 70+ MPH. THIS COULD HAVE RESULTED IN SERIOUS INJURIES TO MYSELF AND/OR OTHERS. WHEN I TOOK MY VEHICLE TO A JEEP DEALERSHIP I WAS INSTRUCTED A PART HAD 'BROKE OFF' AND SINCE I WAS OUT OF MY WARRANTY PERIOD IT WOULD NOT BE COVERED TO REPAIR.

WHILE PARKED IN MY DRIVEWAY, UNOCCUPIED, AND ENGINE NOT RUNNING, THE ACTIVE HEADREST RESTRAINT SYSTEM ON THE DRIVERS SIDE DEPLOYED. THERE WAS NO COLLISION OR CONTACT WITH ANYTHING TO CAUSE DEPLOYMENT. THE MECHANIZE INTERNAL PARTS THE KEEP THE HEADREST TOGETHER BROKE CAUSING DEPLOYMENT AND NOT ALLOWING THE HEADREST TO BE RESET OR PUT BACK IN PLACE. I HAD TO PUT A BUNGIE CORD AROUND THE HEADREST TO HOLD IT BACK IN PLACE SO I CAN DRIVE THE VEHICLE WITHOUT THE DEPLOYED HEADREST PUSHING AGAINST THE BACK ON MY HEAD, WHICH IS VERY UNCOMFORTABLE. THIS OCCURRED AT APPROXIMATELY 61800 MILES. MY FACTORY EXTENDED WARRANTY EXPIRED AT 60000. EVEN THOUGHT THE DEALER IS FAMILIAR WITH THIS PROBLEM FCA WILL NOT COVER THIS REPAIR WHICH WAS QUOTED AT $900. I WAS ALSO TOLD THE PARTS ARE BACK ORDERED WITH NO DATE AS WHEN THEY WILL BE AVAILABLE. THIS IS A DEFECTIVE SAFETY PART PROBLEM WHICH FCA SHOULD BE REQUIRED ISSUE A RECALL.*DT*JB

POWER STEERING RACK LOSES FLUID BETWEEN THE RACK AND THE BOOT. THE RACK HAS BEEN REPLACED TWICE FOR THE SAME ISSUE AND NOW NEEDS A 3RD REPLACEMENT RACK. LOSS OF POWER STEERING FLUID CAN LEAD TO LOSS OF STEERING ABILITY AND POSES A SAFETY RISK.

THE FRONT PASSENGER SEATBELT WILL NOT RETRACT, THEREFORE IT WILL NOT LOCK INTO PLACE. WE ARE UNABLE TO HAVE A FRONT PASSENGER BECAUSE OF THIS SAFETY ISSUE. WE HAVE TRIED TO GET IT TO RETRACT WHILE IN PARK OR DRIVE, ALSO WITH THE JEEP TURNED OFF.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE BACKUP CAMERA WAS MALFUNCTIONING. THE CONTACT HAD BEEN TO TWO UNKNOWN DEALERS, BUT THE FAILURE COULD NOT BE REPAIRED. THE DEALERS PREDICTED THAT THERE MAY BE A RECALL ISSUED IN DECEMBER OF 2019. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 34,000.

THE PASSENGER SIDE ACTIVE HEADREST RESTRAINT ON MY 2015 JEEP GRAND CHEROKEE DEPLOYED WHILE PARKED IN MY GARAGE UNOCCUPIED. I TOOK THE VEHICLE TO A LOCAL CHRYSLER DEALER - THEY CHECKED THE COMPUTER AND HEADREST AND DETERMINED THAT THE VEHICLE WAS NOT IN AN ACCIDENT AND A FAILED LOCKING MECHANISM IS WHAT CAUSED IT TO DEPLOY. THE DEALER AGREED TO CONTACT CHRYSLER ON MY BEHALF FOR A RESOLUTION. I WAS TOLD BY THE DEALER THAT CHRYSLER AGREED TO PAY FOR HALF THE COST OF THE REPAIR - APPROXIMATELY $350. I AGREED TO PAY THE $350 ONLY IF THEY REPLACED BOTH HEADRESTS WHICH THEY DECLINED. I AM CURRENTLY DRIVING MY VEHICLE WITH A DEFECTIVE HEADREST - HOPING THE SECOND HEADREST DOES NOT FAIL ALSO.

THE "SERVICE SHIFTER" WARNING FLASHES ON MY DASHBOARD RANDOMLY BUT DOES NOT AFFECT THE PERFORMANCE OF THE VEHICLE. THE DEALER READ THE DIAGNOSTIC CODES AND SAID NO TROUBLE FOUND. "BRING IT IN WHEN IT HAPPENS AGAIN" WAS THEIR BEST ADVICE. THEY SAID THEY WERE NOT AWARE OF ANY RECALLS - WHICH I DON'T BELIEVE. I HAVE READ ENOUGH ON-LINE COMMENTS TO KNOW THIS ISSUE IS HAPPENING WITH MANY OTHER JEEP OWNERS. WE NEED YOUR HELP IN HAVING JEEP ISSUE A RECALL TO HAVE THIS COMMON PROBLEM RESOLVED.

WHILE DRIVING DONW A MAIN ROAD THE GAS PEDAL SUDDENLY STOPPED WORKING AND WOULD NOT ENGAGE. I COULD NOT GET THE CAR TO MOVE FORWARD BUT IT WAS STILL RUNNING. I PULLED THE VEHICLE OVER TO STOP AND TURN THE CAR OFF. TURNED THE VEHICLE BACK ON TO SEE IF THE GAS PEDAL WOULD RE-ENGAGE, I WAS ABLE TO DRIVE 100FT AND IT HAPPENED AGAIN. I THEN "ROLLED" INTO AN EMPTY LOT ON THE SIDE OF THE ROAD WHERE SMOKE WAS NOTICED COMING OUT OF THE HOOD. I POPPED THE HOOD BUT DID NOT OPEN IT AND CALLED 911. WHILE ON THE PHONE WITH 911, A LOUD POP WAS HEARD UNDER THE HOOD, SPARKS WERE SEEN AND THE CAR CAUGHT FIRE.*DT*JB

MEMORY SEATS NO LONGER WORK, THEREFORE CAUSING MY SEAT TO BE OUT OF WHACK AND I CAN NOT SIT RIGHT. MY ENGINE BEGAN TO MAKE A TICKING NOISE OUT OF NOWHERE, MEANING SOMETHING IS WRONG. ONE HEADLIGHT IS OUT BUT ISN'T AND CAUSES MY BRIGHT TO BE ON AT ALL TIMES. WHEN USING MY LIGHT I NOW CANNOT USE MY ACTUAL BRIGHTS. *PM

MY PASSENGER SIDE ACTIVE HEADREST POPPED OPEN ALL OF A SUDDEN WHILE PARKED. LUCKILY, THERE WAS NO ONE SITTING THERE AT THE TIME. I'VE READ STORIES FROM A LOT OF OTHER JEEP AND CHRYSLER OWNERS THAT EXPERIENCED THE SAME ISSUE AND THERE IS A CLASS ACTION SUIT TO FORCE A RECALL. AT BEST, THIS IS AN EXPENSIVE FIX WHICH REALLY SHOULD BE THE MANUFACTURER'S RESPONSIBILITY. AT WORST, IT CAN KNOCK SOMEONE OUT WHILE DRIVING AND CAUSE AN ACCIDENT. PLEASE LOOK INTO IT.

WE HAD OUR 2015 JEEP GRAND CHEROKEE WORKED ON TO REPAIR THE ISSUES PER NHTSA RECALL # 16V-240. RECENTLY, THE JEEP ALERTED ME AS I WAS DRIVING AT A SPEED OF APPROX. 35 MPH THAT THE "AUTOPARK HAS BEEN DISABLED." MY DEALER IS UNABLE TO FIGURE OUT WHY THIS RECALL/SOFTWARE UPDATE HAS FAILED AND RENDERED THE "ADDITIONAL MECHANISM TO MITIGATE THE EFFECT OF OPERATOR ERROR IN FAILING TO SHIFT THE MONOSTABLE GEAR SELECTOR INTO PARK PRIOR TO EXITING THE VEHICLE" CURRENTLY USELESS.

COMING OUT OF A TUNNEL, WET SURFACE, SLIGHT TURN, AND THE AUTOMATIC BRAKING SYSTEM KNOWN AS TRACTION CONTROL LOCKED BRAKES AND STEERING UP ON IT'S OWN CAUSING CAR TO HYDRO PLANE INTO A CURB AND A WALL. I HAD NO CONTROL BUT IF I DID I COULD HAVE CONTROLLED THE CAR AND PREVENT THE CRASH.

THE POWER STEERING RACK HAS A SLIGHT LEAK, WHICH WAS DISCOVERED SHORTLY AFTER THE WARRANTY HAD EXPIRED.

I TOOK MY CAR IN FOR A ROUTINE OIL CHANGE AND WAS INFORMED THAT THE RACK AND PINION STEERING ASSEMBLY WAS LEAKING POWER STEERING FLUID AND THAT MY POWER STEERING FLUID RESERVOIR WAS NEARLY EMPTY. MY CAR HAS 80K MILES ON IT. THIS APPEARS TO BE A COMMON COMPLAIN AMONGST OWNERS OF MY MAKE AND MODEL VEHICLE.

THE FRONT SEAT DRIVER SIDE HEADREST HAS PROTRUDED FORWARD. I JUST NOTICED IT YESTERDAY WHEN I DROVE THE JEEP HOME FROM WORK. IT WAS PARKED IN OUR COMPANY PARKING LOT ALL DAY WHILE I WAS AT WORK WHEN THIS HAPPENED. WENT TO SCHICKER AUTOMOTIVE GROUP (JEEP DEALER) IN WASHINGTON MISSOURI. THEY TOLD ME I NEED A WHOLE NEW HEADREST. TOTAL COST, PARTS AND LABOR. $771.00

PASSENGER HEADREST COMPLETELY CAME APART. THE BACK IS NOT ATTACHED TO THE FRONT AND YOU SEE ALL OF THE INNER COMPONENTS. NO INCIDENT OR SHOCK TO THE VEHICLE TO CAUSE THIS. ONE DAY IT WAS FINE, NEXT DAY IT WASN'T.

2015 JEEP GRAND CHEROKEE WITH 66,500 MILES SUDDENLY HAD SERVICE SHIFTER MESSAGE IN CONJUNCTION WITH CHECK ENGINE LIGHT. I HAD TROUBLE SHIFTING CAR INTO GEAR. ALMOST SEEMED LIKE IT WAS LOCKED UP. THE MESSAGE DISAPPEARED AND WENT INTO GEAR WITH NO MORE PROBLEMS FOR A FEW DAYS. THEN THE SAME THING HAPPENED AGAIN. I CALLED THE LOCAL DEALERSHIP TO MAKE AN APPOINTMENT. I TOOK MY JEEP IN AND NOTHING SHOWED ON THE DIAGNOSTIC TEST CONCERNING SHIFTER, BUT THEY DID FIND PROBLEMS WITH THE STEERING SYSTEM. ISSUE WAS COVERED UNDER EXTENDED WARRANTY. THEY RE-EXAMINED IT AGAIN AND STILL COULD T FIND ANY ISSUES WITH THE SHIFTER. THE DEALERSHIP HAD MY JEEP FOR 6 DAYS. I PICKED UP MY JEEP TODAY AND AFTER DRIVING ABOUT 60-70 MILES THE MESSAGE SERVICE SHIFTER APPEARED FOR ABOUT 3 SECONDS AS I WAS DRIVING AND THEN DISAPPEARED. I AM EXTREMELY IRRITATED ABOUT THIS ISSUE. I INTEND TO CONTACT THE DEALERSHIP TOMORROW. I HAVE READ MANY OTHER COMMENTS ONLINE ABOUT THIS SAME PROBLEM WITH 2015, 2016, 2017 AND 2018 MODELS. THIS ISSUE NEEDS TO BE INVESTIGATED FOR RECALL. THIS SHOULD BE COVERED AND FIXED PER MANUFACTURER.

DRIVING THE VEHICLE SPEED OVER 60 MILES IT SHAKES AND IT TREMBLES, AND THE SENSOR DRIVING BEERS OUT OF CONTROL

HEAD REST BLEW APART WITH NO ACCIDENT INVOLVED. PARKED IN DRIVEWAY. NO RECALL FOUND RELATED. RESEARCH FOUND THAT THIS IS A COMMON ISSUE.