2015 Jeep Grand Cherokee complaints

PASSENGER ACTIVE HEADREST DEPLOYED WHILE VEHICLE WAS PARKED IN THE OWNERS DRIVEWAY. NO ONE WAS IN THE VEHICLE AT THE TIME. *TR

THE SAFETY FEATURE THAT CAUSES THE HEAD REST TO SEPARATE AND SHOVE THE HEAD FORWARD IN THE EVENT OF A COLLISION WENT OFF WITHOUT WARNING WHILE I WAS DRIVING. IT NEARLY CAUSED AN ACCIDENT RATHER THAN DEPLOYING BECAUSE OF ONE. I'M LUCKY I WASN'T KNOCKED UNCONSCIOUS WHILE DRIVING. THE PLASTIC MECHANISM THAT HOLDS THE LITTLE METAL BAR IS BUSTED NOW, SO I CAN'T POP IT BACK TOGETHER TO DRIVE NORMALLY. *TR

TO START, 2 YEARS AGO THE PASSENGER HEAD RESTRAINT DEPLOYED WITHOUT ME BEING IN AN ACCIDENT. TONIGHT (FRIDAY, MAY 29TH, 2020), WHILE DRIVING ON A CITY STREET AND WITHOUT BEING IN AN ACCIDENT OR HAVING ANY DAMAGE TO MY VEHICLE THE DRIVER SIDE HEAD RESTRAINT DEPLOYED. THIS IS VERY DANGEROUS AND NEEDS TO BE TAKEN CARE OF. FROM ALL OF THE INCIDENT REPORTS THAT HAVE BEEN COMING IN ABOUT THIS MANUFACTURING DEFECT OVER THE LAST FEW YEARS THIS SHOULD HAVE BEEN TAKEN CARE OF AND MADE AS A RECALL. I'M HIGHLY DISAPPOINTED IN THE WAY THINGS ARE BEING HANDLED AND HOW LIGHTLY THEY ARE BEING TAKEN. LUCKILY I WAS NOT HARMED. *TR

SERVICE SHIFTER MESSAGE APPEARED AT 62,000 MILES UPON STARTING ENGINE AND SHIFTING INTO ANY GEAR OR TURNING ON CRUISE CONTROL. WILL GO AWAY AFTER APPROX. 5 SECONDS BUT OCCURS EVERY TIME THE CAR OPERATES. IS NOT SHOWING ANY ERROR CODES AND APPEARS TO BE A RECURRING ISSUE FOR MANY OWNERS AND RELATED TO WIRING HARNESS AND SHIFTER. *TR

THE JEEP GRAND CHEROKEE RAN OFF. *TR

I HAVE BEEN AWARE THAT MY MODEL OF JEEP HAS A HISTORY OF PROBLEMS AND LEGAL SUITS CONCERNING THE GEAR SHIFT. MY JEEP IS AN AUTOMATIC TRANSMISSION AS DECODED BY THE VIN. THE SHIFT SELECTOR HAS ALL OF A SUDDEN BEEN SAYING SERVICE SHIFTER. AND AS THE DAYS HAVE GONE BY THE PROBLEM IS GETTING WORSE. NOW IF I PUT THE VEHICLE IN PARK IT INDICATES THAT IT IS IN PARK ON THE DASH, WHEN I LET GO OF THE BRAKE WITHOUT TOUCHING ANYTHING IT THEN GOES INTO NEUTRAL ON ITS OWN. THIS HAS CAUSED MULTIPLE TIMES NOW WHERE I HAVE STEPPED OUT OF THE CAR OR TURNED IT ALL THE WAY OFF WHILE IT INDICATED IT WAS IN PARK BUT IN FACT IT HAD SWITCHED ITSELF TO NEUTRAL CAUSING THE CAR TO ROLL. LUCKILY IT HAS NOT CAUSE ANY HARM TO PERSONS OR PROPERTY. THIS IS A SERIOUS CONCERN/DEFECT IN THE WAY IT IS OPERATING AND IT IS PUTTING THE PUBLIC SAFETY IN JEOPARDY. I HAVE SEARCH AND IT SAYS THERE ARE NO ACTIVE RECALLS FOR THIS PROBLEM OR IN FACT ANY FOR MY CAR. I FEEL THAT THIS IS A SERIOUS ELECTRONIC MALFUNCTION AND SHOULD NOT BE A RESPONSIBILITY OF MINE TO FIX. IN THE DAYS OF MANUAL (LEVER ACTION) GEAR SHIFTERS THIS WOULD NOT BE POSSIBLE. THIS SEEMS TO BE AN ELECTRONIC ISSUE AS THE COMPUTER IS SOMEHOW CHANGING THE GEAR FROM PARK TO NEUTRAL ON ITS OWN. IN A CONVENTIONAL GEAR SELECTOR YOU WOULD HAVE TO PHYSICALLY GO THROUGH REVERSE TO GET TO NEUTRAL FROM PARK. WITH ELECTRONICS THESE DAYS THERE IS NO HUMAN ERROR OF ACCIDENTALLY MOVING DOWN TO NEUTRAL. IT IS DOING THIS ALL ON ITS OWN AND IF YOU ARE NOT CAREFUL OR PAYI

WHEN DRIVING ON THE HIGHWAY, THERE IS AN EXTREMELY LOUD BUZZING NOISE FROM THE FRONT OF THE WINDSHIELD WIPER AREA. THE ENCASING BEING LOOSE AND DRY ROTTING. THIS WILL EVENTUALLY FALL APART AND CAUSE ISSUES WITH THE WIPER MODULE.

I PURCHASED A 2015 JEEP GRAND CHEROKEE-VIN#[XXX], FROM FELDMAN CHEVROLET OF NEW HUDSON ON 05-25-2019. WHEN I REGISTERED THE VEHICLE ON JEEP.COM, I WAS NOTIFIED THAT TWO CRITICAL SAFETY RECALLS WERE AWAITING ATTENTION FROM 2017. THE BRIGHTON JEEP DEALER NOT ONLY CONFIRMED THIS BUT QUESTIONED HOW FELDMAN CHEVROLET SOLD THE VEHICLE WITHOUT ADDRESSING THOSE SAFETY RECALLS AND THAT IT WAS ILLEGAL TO DO SO. AS OF 06-20-2019 BOTH ISSUES HAVE BEEN ADDRESSED WITH BRIGHTON JEEP/CHRYSLER. I PERHAPS FEAR NOT REALLY FOR MYSELF, BUT OTHERS WHO PURCHASED WHAT THEY BELIEVED TO BE A SAFE VEHICLE FROM FELDMAN CHEVROLET AND THEIR LIFE(S) MAY BE IN DANGER FROM NOT PERFORMING A THROUGH SAFETY INSPECTION. I HAVE SINCE LOST ALL RESPECT FOR THAT DEALER. I WAS ADVISED TO SEEK LEGAL CONSULTATION/ADVICE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE DRIVER SIDE ACTIVE HEADREST DEPLOYED SPONTANEOUSLY WHILE THE CAR WAS PARKED. THE CAR HAS NOT BEEN IN AN ACCIDENT. THE HEADREST POPPED FORWARD AND THE PLASTIC PIECES THAT HELD IT IN PLACE WERE BROKEN. *TR

I WAS DRIVING ON THE HIGHWAY WHEN MY HEADREST AIRBAG DEPLOYED FOR NO REASON. IT SMACKED ME IN THE BACK OF THE HEAD. THERE WAS NO IMPACT FROM MY VEHICLE HITTING ANYTHING & NO SUDDEN BRAKING. IT POPPED AND SMACKED ME IN THE BACK OF MY HEAD. I WAS ON MY CELL PHONE AT THE TIME BUT IT WAS SITTING IN MY CUP HOLDER & I WAS USING MY AIRPODS. *TR*DT CONSUMER STATED HE HAS A STIFF NECK AND MAYBE A CONCUSSION BUT DID NOT SEE A DOCTOR. VEHICLE HAS BEEN REPAIRED.*JB

HEADREST JUST POPPED OUT ON DRIVERS SIDE. 2015 JEEP GRAND CHEROKEE. *TR

HEADREST SAFETY (AHR) DEPLOYED WHILE I WAS DRIVING ON A CITY STREET AND HIT MY PASSENGER'S HEAD WITH VIOLENCE. I ALMOST CAUSED A SERIOUS ACCIDENT BECAUSE THE NOISE OF THE HEADREST DEPLOYMENT WAS LOUD AND I THOUGHT THAT SOMEONE HIT MY CAR ON THE PASSENGER SIDE. AS A CONSEQUENCE I MOVED TO THE OPPOSITE LANE AND ALMOST HIT AN UPCOMING VEHICLE. AFTER A GOOGLE SEARCH I DISCOVERED THAT THIS IS NOT UNUSUAL AND MANY OTHER JEEP OWNERS HAD THE SAME ISSUE. THIS IS AN EXTREMELY DANGEROUS SAFETY ISSUE AND FCA SHOULD RECALL ALL VEHICLES EQUIPPED WITH THIS DEFECTIVE SYSTEM.

2015 GRAND CHEROKEE ALTITUDE- 3.6L. JUST HIT 95000 MILES AND SUDDENLY CAR CONTINUES TO UP SHIFT TO 8TH GEAR EVEN AT LOWER SPEEDS. WHEN ACCELERATOR IS DEPRESSED, CAR WILL DOWNSHIFT BUT WITH NO ACCELERATION DEPRESSED, CAR WILL MOVE ALL THE WAY TO 8TH. DOWNHILL, TRANS WON'T SHIFT BEYOND 3RD GEAR LIKELY TO ENGINE BRAKING ONLY. THIS IS MY 5TH JEEP AND MY 4TH TIME DEALING WITH THIS ISSUE ACROSS MY JEEPS.

THE DRIVER SEAT BELT WILL NOT RETRACT, IT STOPPED WORKING FOR NO REASON.. TOOK IT TO THE DEALERSHIP AND WAS TOLD IT WILL COST OVER $500.00 TO REPAIR. I DO NOT HAVE THAT KIND OF MONEY TO REPAIR IT, THE CAR IS NOT SAFE TO DRIVE, THIS CAR IS ONLY 5 YEARS OLD. I HAVE READ NUMEROUS OTHER COMPLAINTS ABOUT THIS SAME PROBLEM. *TR

I WAS SITTING IN THE CAR IN THE PARKING LOT AND WAS ABOUT TO START THE CAR AND ALL OF SUDDEN THE DRIVER HEADREST SUDDENLY POPPED OPEN. IT SMACKED ME IN THE HEAD. THERE WAS NO ACCIDENT OR NOTHING UNUSUAL TO CAUSE IT TO HAPPEN. I AM HOPING THERE IS A RECALL ON THIS PROBLEM AND IT GETS FIXED, IT WAS NOT MY FAULT AT ALL. THANK YOU. *TR

AT ALL TIMES, THE DRIVERS SIDE SEAT BELT WILL NOT RETRACT. VERY UNSAFE! THE BELT HAS TO MUCH SLACK AFTER I HAVE CLICKED IT IN PLACE. I HAVE TRIED WASHING/CLEANING THE BELT WITH NO IMPROVEMENT. DEALERSHIP STATES IT WILL COST ME $500-$750, AND THAT MY WARRANTY WILL NOT COVER THE COST! *TR

WHILE DRIVING ON THE HIGHWAY AT 55MPH THE ACTIVE SAFETY HEAD RESTRAINT DEPLOYED, SLAMMING THE BACK OF MY HEAD. I WAS ABLE TO PULL OVER BUT STUNNED AND THIS COULD HAVE RESULTED IN A HIGH-SPEED COLLISION. THERE WAS NO IMPACT OR NO TRIGGERING EVENT TO THIS. A PRELIMINARY CALL TO A DEALERSHIP INDICATES THIS IS "SOMEWHAT COMMON" AND IS NOT UNDER WARRANTY AT OVER $700 FOR REPAIR. I BELIEVE THIS IS AN CLEAR MANUFACTURING DEFECT ON A FEATURE THAT CAN DIRECTLY CAUSE INJURY OR RESULT IN AN ACCIDENT. LIKE AN AIRBAG, THIS DEVICE SHOULD BE UNDER RECALL FOR RANDOM DEPLOYMENTS. *TR

THE ACTIVE HEAD REST WENT OFF WITHOUT BEING IN AN ACCIDENT (PARKED IN MY DRIVEWAY). THE PASSENGER SEAT HEAD REST POPPED OUT IN 2019 AND HAD TO BE FIXED (WAS NOT COVERED UNDER MY EXTENDED WARRANTY AND JEEP WOULD NOT REIMBURSE ME DUE TO THE 4 YEAR OLD CAR BEING "TOO OLD") AND THE DRIVER'S SIDE POPPED OUT THIS WEEKEND (APRIL 11, 2020). WE CANNOT RESET IT AS THERE IS A TINY PLASTIC PIECE THAT BROKE OFF AND WILL NEED TO BE REPLACED AGAIN (APPROXIMATELY A $600 REPAIR AT THE DEALERSHIP).

OUR 2015 JEEP GRAND CHEROKEE HAS BEEN EXPERIENCING STALLING ISSUES SINCE OCTOBER 2019. WE HAVE NOW HAD THE VEHICLE IN TO EARNHARDT CHRYSLER JEEP DODGE RAM IN GILBERT, ARIZONA FOR A TOTAL OF 10 TIME AND 70 DAYS FOR THE SAME ISSUE. THE JEEP STALLS WHEN BRAKING AND SLOWING DOWN WHICH MEANS YOU LOOSE POWER STEERING AND POWER BRAKES. THE DRIVER MUST BRING THE VEHICLE TO A COMPLETE STOP, SHIFT INTO "PARK", AND THEN TRY TO START THE VEHICLE. WHILE THIS HAS ONLY HAPPENED ON SURFACE ROADS, THE STALLING POSES A SEVERE SAFETY ISSUE. WE NEED TO HAVE THIS PROBLEM RESOLVED.

OUR 2015 JEEP GRAND CHEROKEE ECO DIESEL STALLS WHEN SLOWING. WE HAVE TAKEN OUR JEEP EARNHARDT CHRYSLER DODGE JEEP RAM SERVICE CENTER 10 TIMES AND THEY HAVE BEEN UNABLE TO SOLVE THE PROBLEM WHEN THE VEHICLE STALLS IT CREATES A SEVERE SAFETY SITUATION. WHEN THE JEEP STALLS YOU LOOSE POWER STEERING AND POWER BRAKES AND THE ENGINE IS DEAD. ONE MUST BRAKE, SHIFT INTO PARK, AND TRY TO START THE ENGINE WHILE PUTTING ON YOUR EMERGENCY FLASHERS. SOMETIMES THE ENGINE DOES NOT START THE FIRST TIME. THIS HAS ONLY HAPPED ON SURFACE STREETS SO FAR. THE JEEP WARRANTY CASE NUMBER IS 76048098. ALL OF THE SERVICE VISITS HAVE BEEN DOCUMENTED. SEE ATTACHMENT FOR MORE DETAILS.

THE DASH BOARD UPPER LEATHER IP IS DE-LAMINATING OR SEPARATING, RESULTING IN REDUCED DRIVER VISIBILITY.

MY TRUCK HAS 57,000 MILES ON IT AND THE RACK AND PINION SYSTEM IS LEAKING FLUID FROM BOTH BOOTS AND NEEDS REPLACING

CANT BELIEVE THIS HAPPENED TO ME IN MY 2015 JEEP SRT ALSO TODAY! WHY DOES THIS DEFECT GO WITHOUT A RECALL FOR ALL JEEP OWNERS? WHILE DRIVING TO DROP MY DAUGHTER OFF TO HER MOMS, MY PREGNANT GIRLFRIEND GETS SMACKED I THE BACK OF HER HEAD! STARTLED HER FOR A SECOND AND SAYS SHES STILL FEELS LIKE SHES GOT A HEADACHE FROM IT. THANKFULLY THIS DIDNT HAPPEN WHILE SHE WAS DRIVING BECAUSE THAT DEFINITELY COULD HAVE RESULTED IN AN MAJOR ACCIDENT CAUSING INJURY OR DEATH! I AM THE SECOND OWNER ON THIS JEEP SO I HAVE NO WARRANTY! I INSPECTED THE HEADREST WHEN I GOT HOME TO FIND THE PLASTIC TABS THAT HOLD THE METAL ROD FROM DEPLOYING THE HEADREST ARE BROKEN WITH THE ROD STILL IN PLACE LIKE IT NEVER WENT OFF. READING ALL THESE COMMENTS I CERTAINLY HOPE JEEP WILL ACCOMMODATE REPAIR WITHOUT CHARGE BECAUSE THIS SEEMS TO HAVE HAPPENED TO MANY JEEP/CHRYSLER VEHICLES!

WHEN SHIFTING FROM PARK TO DRIVE IT WILL JUMP BACK TO PARK AND WILL NOT ENGAGE DRIVE TELLS ME TO PRESS BRAKE AND SHIFT TO DRIVE THIS WILL NOT WORK, I HAVE TO PUT CAR INTO FOUR WHEEL DRIVE TO ENGAGE DRIVE, HAS HAPPENED 6 TIMES TWICE THIS WEEK,DEALER SAYS COULD NOT FIND PROBLEM, I SINCE FOUND OUT THAT TOW TRUCK DRIVERS KNOW TO PUT IT IN FOUR WHEEL DRIVE MODE, ALSO A LOCAL AUTOMATIC CARWASH WILL NOT ACCEPT THIS MODEL OF JEEP I WONDER WHY, THIS HAPPENS WHEN VEHICLE IS PARKED AND ONE TIME THE CAR WAS BEING MOVED AND WAS RUNNING AND IN PARK

DRIVER'S SIDE HEADREST ACTIVATED FOR NO REASON - NO ONE WAS IN THE CAR AND IT WAS PARKED IN MY DRIVEWAY. WOULD HAVE BEEN EXTREMELY DANGEROUS IF HAD HAPPENED WHILE DRIVING. MAY HAPPEN TO THE OTHER HEADREST WHILE A PASSENGER IS IN THAT SEAT. IT CANNOT BE PUT BACK TOGETHER AS THE LATCH BROKE EITHER BEFORE (CAUSING IT) OR DURING ACTIVATION AND THE HEADREST MUST BE REPLACED AT THE COST OF THE OWNER (MORE THAN $700). DEALER SAID A STANDARD HEADREST WITHOUT THIS FUNCTION IS NOT AVAILABLE.

PASSENGER HEADREST EXPLODED WHILE DRIVING ON THE HIGHWAY, LUCKILY NO ONE WAS IN THE PASSENGER SEAT. THE VEHICLE WAS NOT IMPACTED BY ANY OTHER VEHICLE NOR HAS IT BEEN IN ANY CRASH. SAFETY MALFUNCTION THAT NEEDS TO BE ADDRESSED. TOOK THE VEHICLE TO DEALER AND THEY ARE UNABLE TO PUT RESET THE HEADREST, REP IS STATING THAT I NEED TO BUY A NEW HEAD REST EVEN THOUGH ITS A MALFUNCTION. PLEASE ADVISE WHAT CAN BE DONE TO RECTIFY THIS ISSUE

THE HEADREST OF THE DRIVER'S EXPLODED AND SHOT FORWARD WHILE SLOWLY DRIVING FORWARD AND INJURING THE NECK OF THE DRIVER. THE VEHICLE WAS NOT IMPACTED BY ANY OTHER VEHICLE, BUT THE HEADREST SAFETY FEATURE MALFUNCTION CAUSING INJURING.

CYLINDER 3 MISFIRE KEEPS POPPING UP. WENT TO 2 MECHANICS TO GET IT FIXED. REPLACED THE COIL AND SPARK PLUGS. GOT IT CHECKED AGAIN SAID IT'S FINE AND NOTHINGS WRONG BUT IT KEEPS MISFIRING.

HEARD TICKING COMING FROM ENGINE SHORTLY AFTER ROUTINE OIL CHANGE. BROUGHT THE CAR IN, AND WAS TOLD I HAD TO HAVE INTAKE & EXHAUST CAMSHAFT & LIFTERS REPLACED. HAD REPAIRED, A WEEK LATER CHECK ENGINE LIGHT CAME ON. GOT A P0456 CODE, BROUGHT IT IN AND AT THIS POINT THEY SAID I NEEDED TO REPLACE EVAPORATIVE PURGE VALVE. DID THAT, A WEEK LATER, CHECK ENGINE LIGHT IS ON AGAIN. NOTHING CHANGED IN THE CAR WHEN THE LIGHT GOES ON, IT JUST COME ON AND STAYS A SOLID YELLOW UPON STARTUP

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE OVERLAND. THE CONTACT STATED WHILE THE VEHICLE WAS AT A STAND STILL, WHEN THE FRONT PASSENGER SIDE HEADREST AIR BAG DEPLOYED INDEPENDENTLY. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT SUSTAINED HEAD, NECK AND BACK INJURIES. THE CONTACT STATED SHE DID SEEK MEDICAL ATTENTION AND HAD SEEN A CHIROPRACTOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.

JEEP SHIFTS DOWN TO FIRST GEAR AUTOMATICALLY FROM HIGHER SPEEDS 30 TO 50 MPH WITHOUT WARNING,RACING ENGINE ERRATICALLY @ HIGH RPMS THIS HAS HAPPENED 10 TIMES IN THE YEAR WE HAVE OWNED IT. 2 DIFFERENT DEALERS HAVE TRIED TO FIND ROOT CAUSE WITH NO ANSWER WE ARE AFRAID TO DRIVE IT FILED A STAR CASE WITH CHRYSLER STARTED BETWEEN 10K MILES TO CURRENT 33K

I WENT IN TO HAVE A ROUTINE OIL CHANGE AND FOUND OUT THAT I NEEDED TO REPLACE MY RACK AND PINION. MY JEEP IS A 2015 GRAND CHEROKEE WITH LESS THAN 45,000 MILES. THE PRIMARY USE OF THE VEHICLE IS JUST GETTING BACK AND FORTH TO WORK AND IT HAS NEVER BEEN DRIVEN OFF OF A PAVED ROAD. THIS IS NOT A FAILURE THAT SHOULD BE INCURRED THIS EARLY ON IN THE JEEPS LIFE WITH AN OWNER THAT IS ONLY DRIVING IT CASUALLY.

THE CARBON FIBER TRIM INSIDE ARE PEELING AND THEY ARE SHARP.

MY CHECK ENGINE LIGHT COMES ON AND IT WILL NOT START WITH REMOTE

SERVICE SHIFTER LIGHT COMES ON WHILE THE VEHICLE IS IN MOTION ON THE HIGHWAY. HAS OCCURRED MULTIPLE TIMES AND HAS BEEN CHECKED OUT BY JEEP SERVICE CENTERS TWICE. THEY CAN NOT FIND THE PROBLEM. DURING ONE DRIVE, THE SERVICE SHIFTER LIGHT CAME ON BUT ALSO, THE COMPLETE DASHBOARD, INCLUDING SPEEDOMETER AND ENGINE INDICATORS ALL WHEN BLACK AND ENGINE STARTED TO SLOW. WITHIN ABOUT 20 SEC, IT WOULD RECOVER. THIS OCCURRED SEVERAL TIMES OVER A ONE HOUR DRIVE.

THE VEHICLE ENGINE HAD A CLICKING/TICKING NOISE FOR WELL OVER A YEAR. WE BROUGHT THIS ISSUE UP WITH THE SERVICE DEPT AND WERE TOLD IT WAS NOTHING TO WORRY ABOUT. WHILE DRIVING HOME 1 NIGHT ON THE HIGHWAY THE VEHICLE STARTED TO HESITATE/STUTTER AND WE HAD A PROBLEM ACCELERATING WHILE DRIVING. WE DROVE THE VEHICLE FOR 20 MILES AT 40 MPH WITH THE HAZARDS ON I95. WE FOUND OUT FROM SERVICE THE NEXT DAY THAT THE ISSUE WAS A DAMAGED CAMSHAFT DUE TO A FAILED ROCKER ARM. ALL ROCKERS AND LIFTERS NEEDED TO BE REPLACED ALONG WITH THE VALVE COVER GASKETS AND INTAKE SEALS. SINCE THE ISSUE OCCURED OUT OF WARRANTY I WAS STUCK WITH FOOTING THE WHOLE 1961.49 BILL EVEN THOUGH I BROUGHT THE ISSUE UP WITH SERVICE WHILE UNDER WARRANTY.

MY CAR GOES FROM DRIVE, TO PARK, TO NEUTRAL OR REVERSE WITH LITTLE TO NO TOUCH OF THE GEAR SHIFTER. THIS IS A HUGE SAFETY ISSUE, AS RECENTLY ASSUMING I WAS STILL IN DRIVE MODE, NOTED THAT THE GEAR HAD ACTUALLY SHIFTED TO NEUTRAL. HAD IT SHIFTED TO REVERSE INSTEAD, MY CHILDREN AND I COULD HAVE BEEN BADLY HURT, LIKELY FOUND TO BE AT FAULT, CONSEQUENTLY ALSO FACING FINANCIAL ANGUISH. ALSO, THE GEAR SHIFTS WHILE IN MOTION, WHICH IS EVEN ADDITIONALLY DANGEROUS BEING THAT I LIVE IN A CITY WHERE THE HIGHWAY IS MY PRIMARY METHOD OF TRAVELING.

PASSENGER SIDE HEADREST SAFETY FEATURE DEPLOYED AT LOW SPEED. I WAS BACKING UP IN FRONT OF NEIGHBOR HOME ON CUL DE SAC.NOT INVOLVED IN ANY COLLISION OR IMPACT. THIS IS ON A 2015 JEEP GRAND CHEROKEE

CONTINUAL ENGINE PROBLEM LIGHT DUE TO EGR SENSOR FOULED. HAVE HAD IT SERVICED NUMEROUS TIMES. CAUSES ACCELERATION ISSUES AND SHIFTING ISSUES. VEHICLE ACCELERATION CAUSES A SAFETY ISSUE IN TRAFFIC WHILE MOVING AND WHEN TRYING TO ENTER TRAFFIC FROM A STOP. WAS TOLD BY DEALER THERE WAS A RECALL COMING IN FEBRUARY, BUT NOW THEY SAY THEY NEVER HEARD OF A RECALL. I AM HESITANT TO TRAVEL AND HAVE THE VEHICLE BREAK DOWN. I AM ATTACHING 5 OF THE REPAIRS THAT I CAN FIND, BUT THERE HAVE BEEN MORE FOR THE SAME REASON, AND 1 ADDITIONAL SINCE I HAVE AN APPT ON 2/18/2020 TO FIX IT IN PREPARATION FOR A TRIP FROM NY TO FL.

MY WIFE WAS DRIVING DOWN THE ROAD WHEN ALL OF A SUDDEN THE DRIVER SIDE HEADREST DEPLOYED HITTING HER IN THE BACK OF THE HEAD. LUCKILY THERE WAS NO ACCIDENT BUT SHE HAD TO PULL OFF THE ROAD TO FIGURE OUT WHAT HAD HIT HER IN THE HEAD.

WE TRIED TO ENTER HWY 65 NORTH IN MO . FROM A SIDE HWY . HWY 65 IS A 4 LANE HWY , 2 LANES NORTH AND 2 LANES SOUTH . WE CROSSED THE 2 SOUTH LANES AND WAITED TILL WE COULD ENTER THE NORTH BOUND LANES . WHEN IT WAS SAFE TO GO I STEPPED ON THE THROTTLE AND THE MOTOR STAYED AT IDLE . IT PUT US IN THE MIDDLE OF THE 2 NORH LANES AND STOPPED . I KEPT PRESSING ON THE THROTTLE UNTIL WE KREPT ACCROSS THE LANES AND OUT OF TRAFFIC COMING AT US AT 65 MPH . THIS HAS HAPPENED SEVERAL TIMES . IT HAS HAPPENED IN TOWN WHERE WE LIVE IN AZ . WE ALSO HAD TROUBLE WHEN WE ENTERED THE ROAD BY OUR HOTEL . THIS IS GOING TO CAUSE SOME ONE TO BE KILLED . THIS PROBLEM STARTED AFTER AN EMISSIONS RECALL WAS INSTALLED . RECALL / CSN 1 V08 - 3.0 DIESEL

ARRIVED HOME 10:15PM DRY ROADS AND WEATHER. BACKING JEEP INTO DRIVEWAY AND WENT TO FULL THROTTLE BACK TO HIT THE GARAGE STRUCTURE AND DOOR. SHIFTED TWO DRIVE TO MOVE OUT INTO THE DRIVEWAY AND WENT TO FULL THROTTLE FORWARD, ACROSS THE STREET, THROUGH THE SWALE INTO A VACANT LOT AND HIT THE AVISTA POWER TRANSFORMER BOX KNOCKING ITS OFF THE BASE AND PULLING THE 7,000 VOLT POWER CABLES OUT. JEEP THEN STOPPED AND I BACKED IT BACK INTO THE DRIVEWAY AND STOPPED. AVISTA CREW ARRIVED AND SAFED THE TRANSFORMER. RESULTING DAMAGE WAS $3,007 TO HOUSE AND GARAGE DOOR, $16,275 DAMAGE TO FRONT/BACK/UNDERCARRIAGE ON JEEP AND ABOUT $4,880 TO REPLACE THE AVISTA TRANSFORMER. CAR RENTAL NOW 60 DAYS AT $42.00 PER DAY. ESTIMATED TOTAL IS NOW $26,682.

THE FAN FOR HEAT AND AIR CONDITIONING SUDDENLY QUITS WORKING. THE FAN MOTOR MAKES A ROARING NOISE. THE WIPERS WILL ONLY WORK ON HIGH. OUR JEEP ONLY HAS 60K. WE HAVE ALREADY HAD AN OIL LEAK AND HAD TO REPLACE THE WATER PUMP. ALSO THE CHECK ENGINE LIGHT IS ON CODE SAYS IT'S AN EXHAUST LEAK. WE ARE VERY DISAPPOINTED IN THE OVER ALL QUALITY.

MY JEEP IS EQUIPPED WITH A PANORAMIC SUNROOF. UNDERNEATH THE HEADLINER, YOU CAN HEAR A TAPPING NOICE WHILE DRIVING ON UNEVEN SURFACES. THIS NOISE IS PRESENT EVEN WHEN DRIVING ON PAVED ROADS THAT HAVE SMALL BUMPS OR ROCKS. THE NOISE SOUNDS LIKE A PIECE OF THE PLASTIC OR METAL TRACK IS LOOSE, CAUSING IT TO TAP THE METAL BODY OR THE GLASS OF THE ROOF. I HAVE SEEN SEVERAL CONCERNS THAT MATCH THIS DESCRIPTION WHEN RESEARCHING THIS PROBLEM ON JEEP THREADS AND BLOGS. IN ADDING, AFTER I CALLED THE LOCAL JEEP DEALERSHIP ABOUT THIS ISSUE, THEY SAID THAT IT WAS A COMMON COMPLAINT REGARDING THE PANORAMIC SUNROOF.

WHILE DRIVING THE HEADREST HIT ME IN THE BACK OF THE HEAD. I WAS DRIVING IN TOWN THEREFORE WAS QUICKLY ABLE TO STOP MY VEHICLE TO SEE WHAT HAD HAPPENED. THE HEADREST WAS DEPLOYED. I DROVE IT HOME TO SHOW MY HUSBAND & HE SAID THERE WAS AN AIR BAG THAT HAD DEPLOYED. HAD I BEEN DRIVING ANY FASTER I COULD HAVE VERY WELL WRECKED MY CAR, AS I THOUGHT AT 1ST SOMEONE WAS IN MY BACK SEAT. I HAVE BEEN UNABLE TO FIND A RECALL ON THE HEADREST BUT HAVE SEEN RECALLS ON EARLIER YEARS. PLEASE ADVICE ME WHAT TO DO ABOUT THIS. THE JEEP DEALERSHIP SURELY WILL REPLACE THE HEADREST? THANK YOU

ENGINE COOLANT LEAK. HAD TO REPLACE THE TURBO WATER FEED TUBE LOCATED UNDER THE INTAKE MANIFOLD. THE TUBE HAS APPROXIMATE 3" RUBBER LINE WHICH IS EXPOSED TO HIGH TEMPERATURES AND OVER TIME FAILS, REQUIRING REPLACEMENT. REPAIR COST OF $1101.72. AFTER REPLACING THE HOSE AND COMPLETING THE REPAIR, I STILL HAD A COOLANT LEAK. THIS TIME IT APPEARED TO BE THE WATER PUMP. I WENT TO THE DEALER TO GET THE PURCHASE THE PUMP AND THERE WAS A MECHANIC NOTE STATING TO CHECK THE WATER PUMP SEALS AS IT IS KNOWN TO HAVE A PINCHED SEAL WHICH CAUSES LEAKAGE. TO REPLACE THE SEALS, THE MECHANIC HAS TO REMOVE THE INTAKE MANIFOLD AND THE COVERS IN FRONT OF THE WATER PUMP BEFORE THE PUMP CAN BE REMOVED (LABOR INTENSIVE). UP UNTIL I HAD THE VO8 RECALL I DID NOT EXPERIENCE ANY PROBLEMS. I ALSO RECENTLY HAD A SERVICE DEF SYSTEM ALERT. WHEN I SPOKE WITH THE MECHANIC HE STATED ARE YOU HAVING COOLANT LEAKAGE AND I SAID YES. THE MECHANIC SAID IT SOUNDS LIKE YOUR TURBO IS ABOUT TO FAIL. THIS IS WHEN I IDENTIFIED THERE IS A VO1 RECALL.

THE ACTIVE HEAD REST ON THE PASSENGER CARE DEPLOYED WITHOUT WARNING OR COLLISION AS THE VEHICLE WAS PARKED WITH THE ENGINE TURNED OFF. THE VEHICLE WAS NEVER INVOLVED IN ANY COLLISIONS OR REPAIR. WENT TO THE LOCAL CHRYSLER DEALERSHIP THAT HAS A REPAIR CENTER AND I WAS TOLD THAT THIS ITEM IS NOT COVERED UNDER THE MANUFACTURER EXTENDED LIMITED WARRANTY WHICH I PURCHASED AND WILL EXPIRE IN MARCH 2020. MY VEHICLE HAS 45K MILES AND IS A 2015 MODEL YEAR. LOOKING AT FORUMS THE ACTIVE HEAD REST ON SIMILAR VINTAGE VEHICLES ARE HAVING SIMILAR PROBLEMS AND ARE INDICATED TO BE A DESIGN DEFECT WHEN A PLASTIC BRACKET FAILS COMPROMISING THE FUNCTION OF THE ACTIVE HEAD REST. CURRENTLY THE HEAD REST REMAINS DEPLOYED AND I AVOID SITTING ANYBODY ON THE PASSENGER SEAT. THE LINK BELOW IS NOT FROM MY VEHICLE BUT THE DEPLOYED HEAD REST ON MY VEHICLE LOOKS THE SAME.

ACTIVE HEADREST RESTRAINT DEPLOYED WHILE DRIVING ON THE INTERSTATE. NO REAR COLLISION OR OTHER ACCIDENT OCCURRED. DEALERSHIP INDICATES THE "TABS" BROKE OFF AND THEREFORE CANNOT BE RESET. QUOTED ME $816 TO REPLACE THE HEADREST. SEEMS EXORBITANT. AND SOMETHING THAT, AS A SAFETY COMPONENT, SHOULD BE THE SUBJECT OF A RECALL (VOLUNTARY OR OTHERWISE) TO BE FIXED.*DT CONSUMER STATED VEHICLE HAS BEEN REPAIRED.*JB

CRACKED CYLINDER #6 HEAD.

GOOD MORNING, I WAS DRIVING ONE DAY WHEN SUDDENLY I WAS STRUCK EXTREMELY HARD ON THE BACK OF MY HEAD. SO HARD THAT I THOUGHT I GOT INTO AN ACCIDENT, ALTHOUGH I DIDN'T I ALMOST CAUSED AN ACCIDENT. MY HEAD AND NECK WERE HURTING FOR A WHILE, WHEN I PARKED MY VEHICLE I REALIZED THAT MY HEADREST HAD POPPED OUT. NOT SURE WHY THIS HAPPENED BUT WHEN I WENT TO RESEARCH THIS PROBLEM I NOTICED THAT A LOT OF PEOPLE HAVE BEEN COMPLAINING ABOUT AHR RANDOMLY BREAKING AND DUE TO THE FACT THAT IT ALMOST CAUSED AN ACCIDENT AND HOW HARD I GOT HIT I BELIEVE THAT THIS IS A CAUSE FOR CONCERNS AND AN UNSAFE CONDITION. I TOOK MY CAR BACK TO THE DEALERSHIP AND THEY TOLD ME THE WARRANTY WOULDN'T COVER THIS NOR WAS THEIR ANY RECALL ON MY VEHICLE. I DUG A LITTLE DEEPER INTO THIS MATTER AS I SAW HOW MANY COMPLAINTS THERE WERE AND SAW THAT THIS ISN'T THE FIRST TIME THIS VEHICLE HAS HAD THIS PROBLEM AND THE FACT THAT THERE IS A HISTORY SHOULD AT LEAST CAUSE AN INVESTIGATION. WITH ALL THAT BEING SAID, THANK YOU IN ADVANCE FOR YOUR ATTENTION TO THIS MATTER AND HAVE A NICE DAY.