2015 Jeep Grand Cherokee complaints

WE HAD JUST LEFT HOME ON A FAMILY TRIP, TRAVELING AT HIGHWAY SPEEDS. THE PASSENGER HEADREST VIOLENTLY SPRANG OPEN, STRIKING MYSELF IN THE HEAD. WE WERE A LIE TO GET THE VEHICLE STOPED, LOOKED THE WHOLE VEHICLE OVER TO MAKE SURE NOTHING COULD HAVE CAUSE THE HEADREST TO RELEASE LIKE THAT. THE HEADREST PLASTIC THAT LOCKS INTO THE SAFETY RELEASE HAD BROKEN DUE TO DETERIORATION OF THE PLASTIC. LUCKILY IT WASN'T THE DRIVER SIDE BECAUSE IT POSSIBLY COULD HAVE CAUSED A WREAK/LOSS OF LIFE. STILL WAITING ON MANUFACTURE TO RESOLVE THE ISSUE.

UPON ENTERING THE CITY STREET A LOUD BANG WAS HEARD FROM THE HOOD OF THE VEHICLE AND CAR STOPPED IN THE MIDDLE OF THE ROAD. POWER WAS IN THE VEHICLE BUT ABILITY TO SHIFT IN GEAR WAS GONE. AFTER TURNING OFF AND BACK ON I WAS ABLE TO PUT THE JEEP IN DRIVE IN ORDER TO CLEAR THE ROAD AS TO AVOID A TRAFFIC BUILD UP. IT SEEMS THE TRANSMISSION IS GONE BECAUSE THE VEHICLE WILL NOT CHANGE INTO GEAR NOR REVERSE. A WRECKER COMPANY WAS CONTACTED TO BRING JEEP TO DEALER.

MY 6.4 HEMI HAD A LIFTER FAILURE. IT HAS BEEN VERY WELL MAINTAIN OIL CHANGES EVERY 3/5700 MILES. 1000 MILES AGO HAD THE OIL CHANGE. AS IT GOT WARMER THE ENGINE HAD A 'TICK' NOISE. TOOK IT INTO THE DEALERSHIP TO FIND OUT A VERY COMMON LIFTER ISSUE HAS HAPPEN. I AM SHY 3 MONTHS POST WARRANTY. TEAM SRT CLAIMED IT CAN BE NORMAL MAINTENANCE FOR THE LIFTERS TO FAIL AND WIPE OUT THE CAM. THEY WILL NOT COVER IT. GOOGLE SEARCH HEMI LIFTER ISSUE. YOU'LL SEE TONS OF CASES.

LEATHER INSTRUMENT PANEL (IP) COVER DELAMINATING- MY WHOLE LEATHER DASHBOARD IS BUBBLING UP AND COMING OFF. JEEP SAID THEY WONT DO ANYTHING ABOUT IT BECAUSE THE X81 RECALL WAS ONLY FOR CARS 2011-2014. MY CAR IS 2015 SUMMIT WITH THE SAME EXACT PROBLEM.

ACTIVE HEADREST DEPLOYED SPONTANEOUSLY

WHILE DRIVING MY VEHICLE ON AN ACTIVE CITY STREET ROADWAY, THE PASSENGER SIDE HEADREST ON THE FRONT SEAT DEPLOYED. MY HUSBAND WAS IN THE SEAT AT THE TIME AND CAUSED HIM TO JOLT FORWARD CAUSING A SLIGHT NECK PAIN. THE UNEXPECTED POP OF THE HEADREST DEPLOYING CAUSED ME, THE DRIVER, TO SWERVE DURING RUSH HOUR TRAFFIC.

AFTER A STOP AT A STOP SIGN OR RED LIGHT, WHEN TURNING INTO TRAFFIC (RIGHT OR LEFT), I BEGIN TO LOSE ALL ACCELERATION AND MY CAR GOES DEAD! I HAVE TO TRY VERY HARD TO STEER MY CAR OFF ROAD IF I CAN AND THEN PUT THE CAR IN PARK AND START MY CAR UP ALL OVER AGAIN! SCARES ME!!! ALMOST BEEN HIT!! THIS HAS HAPPENED TO ME ABOUT 6 TIMES SINCE I PURCHASED MY CAR IN OCTOBER OF 2014! LAST TIME WAS A FEW WEEKS AGO! THIS IS A SAFETY ISSUE!!! I HAVE TAKEN MY CAR IN TO BE INSPECTED BUT THEY CAN'T FIND WHAT CAUSES THE PROBLEM! I NEVER KNOW WHEN THIS MAY HAPPEN AGAIN!! I WON'T DRIVE ON EXPRESSWAYS BECAUSE OF THIS PROBLEM! I DID SOME RESEARCH AND FOUND THAT A LOT OF PEOPLE ARE HAVING THIS SAME PROBLEM WITH THEIR JEEPS!! THIS NEEDS TO BE ADDRESSED! PLEASE LOOK INTO THIS BEFORE SOMEONE DIES BECAUSE IF IT.

WHILE DRIVING ON THE HIGHWAY, THE PASSENGER HEADREST DEPLOYED. RETAINING CLIPS ARE BROKEN AND THE ENTIRE HEADREST REQUIRES REPLACEMENT. THE VEHICLE HAS NOT BEEN IN ANY ACCIDENTS AND THERE WAS NO JARRING MOTION OF ANY KIND WHEN THE DEPLOYMENT OCCURRED.

WHILE I WAS DRIVING AT A RATE OF 25 MPH ON A RESIDENTIAL ROAD MY DRIVER SIDE AHR BRACKET HAD BROKEN AND DEPLOYED THE HEADREST SAFETY SYSTEM IN TO THE REAR OF MY HEAD CAUSING ME TO MOMENTARILY SWERVE INTO THE INCOMING TRAFFIC LANE. THANKFULLY THERE WERE NO VEHICLES. IT WAS A VERY DISTURBING INCIDENT AND I AM EXPERIENCING MINOR NECK PAIN AND THE VEHICLE IS UNABLE TO BE DRIVEN IN THIS POSITION.

PASSENGER ACTIVE HEADREST DEPLOYED WHILE VEHICLE PARKED, WILL NOT RESET. THESE VEHICLES HAVE AN ACTIVE HEADREST SYSTEM THAT IS DESIGNED TO DEPLOY FORWARD IN THE EVENT OF A CRASH BUT THE PLASTIC HOUSING THAT KEEPS IT IN PLACE HAS CRUMBLED AND MADE THE HEADREST LEAP FORWARD IN THE DEPLOYED STATE AND WILL NOT GO BACK INTO POSITION AND HOLD.

DRIVERS HEADREST DEPLOYED (POPPED) WHILE STATIONARY IN A PARKING LOT. NO OTHER VEHICLES INVOLVED, THE CAR WAS NOT STRUCK. DEALER STATES NOT UNDER WARRANTY

THE HEADREST OF THE FRONT PASSENGER UNEXPECTEDLY BURST OPEN WITHOUT ANY CRASH WHILE DRIVING.*DT PASSENGER DID NOT RECEIVE ANY INJURIES. HEADREST HAS NOT BEEN REPLACED.*JB

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE FRONT PASSENGER'S HEAD REST INADVERTENTLY DEPLOYED WITHOUT A CRASH. THERE WAS NO WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO ELMWOOD CHRYSLER DODGE JEEP RAM LOCATED AT 625 TAUNTON AVE, EAST PROVIDENCE, RI 02914, (401) 438-0400, WHERE THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE HEAD REST NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.

THE ACTIVE HEADREST DEPLOYED WITH WHILE DRIVING NORMALLY ON A PAVED COUNTY ROAD. THERE WAS NOTHING OUT OF THE ORDINARY THAT WOULD HAVE CAUSED IT TO DEPLOY. LUCKILY MY WIFE WASN'T HURT.

THE DRIVER'S SIDE HEAD REST EXPLODED OPEN WHILE I WAS DRIVING ON THE STREET AFTER MAKING A RIGHT TURN. GAVE ME SEVERE NECK PAIN. I FIRST THOUGHT SOMEONE REAR ENDED ME CAUSE THE NOISE WAS SO LOUD. SO I PULLED INTO A PARKING LOT AND FOUND NO ONE HIT ME LOOKS LIKE THE HEADREST MALFUNCTIONED AND EXPLODED OPEN.

ACTIVE HEAD RESTRAINT DEPLOYED WITHOUT A CRASH OR REAR IMPACT. IT DEPLOYED WHILE DRIVING 65MPH ON THE HIGHWAY.

SINCE THE RECALL A YEAR AGO (SPRING 2019) THE VEHICLE HAS A SERIOUS HESITATION IN THE THROTTLE RESPONSE UNTIL THE ECODIESEL ENGINE REACHES FULL OPERATING TEMPERATURE. THIS CREATES A SERIOUS SAFETY HAZARD. THE FUEL MILEAGE HAS DROPPED A MINIMUM OF 4 MPG. I RECEIVED A SECOND NOTICE (12/10) REGARDING AN "APPROVED EMISSIONS MODIFICATION DISCLOSURE 3.0L DIESEL" THE LOCAL DEALER WAS UNAWARE AND STATED IT WAS THE PREVIOUS RECALL. I CALLED "FCA" (JEEP) AND WAS INFORMED THAT THIS WAS THE PRECURSER TO ANOTHER RECALL. THE ONLY IDENTIFYING NUMBERS I HAVE ARE "FC106038" AND "****AUTO**ALL FOR AADC 030 7/1/2" MARKED ON THE NOTICE. THIS IS A SERIOUS PROBLEM THAT NEEDS A FIX OF SOME SORT. THE CURE FOR THE ORIGINAL RECALL SEEMS TO BE WORSE THAN THE ORIGINAL PROBLEM. THE ORIGINAL RECALL REPAIR WAS PERFORMED 9/17/19.

THE PASSENGER SIDE HEADREST POPPED FORWARD ABOUT 4 IN WHILE MY CAR WAS PARKED IN FRONT OF MY APARTMENT. THE PLASTIC PIECES HOLDING THE STEEL PIN ARE BROKEN, SO IT IS UNREPAIRABLE WITHOUT REPLACING THE ENTIRE HEADREST. I'M VERY THANKFUL THIS DID NOT OCCUR WHILE I WAS DRIVING, BUT CONCERNS ME THAT IT COULD HAPPEN ON THE DRIVER'S SIDE WHILE I AM DRIVING.

WHILE PARKED THE DRIVERS SIDE ACTIVE HEADREST DEPLOYED. COULD HAVE SERIOUSLY HURT SOMEONE. THE PLASTIC TABS THAT HOLD THE RELEASE PIN BROKE. IT WAS NOT DEPLOYED BECAUSE OF AN ACCIDENT THAT WOULD RELEASE THE PIN.

WHILE DRIVING IN A STRAIGHT LINE AT ABOUT 35 MPH THROUGH A CITY PARK, THE DRIVER HEAD REST BLEW OPEN AND HIT ME IN THE BACK OF THE HEAD. THERE WAS NO ACCIDENT OF ANY KIND OR POTENTIAL REASON FOR IT TO BLOW OPEN. IT WAS A LOUD POPPING SOUND AND STRONG BLOW TO THE BACK OF MY HEAD. I STOPPED TO ACCESS THE SITUATION AND SAW THAT THE DRIVER HEAD REST HAD POPPED OPEN. I CALLED FIAT CHRYSLER THE NEXT DAY TO FILE A CLAIM. THEY ARE IN THE PROCESS OF HAVING THE VEHICLE REPAIRED AT THEIR COST. I AM STILL EXPERIENCING WIP LASH PAIN 3+ WEEKS LATER AND PLAN OF SEEING A DOCTOR ASAP.

FRONT LEFT STRUT LEAKING AND HAD TO BE REPLACED. BACKING PLATE BY ROTORS HAD TO BE ADJUSTED BECAUSE OF RATTLING NOISE. ONLY 37,000 MILES AND 4.5 YEARS OLD.

WHILE MY 2015 JEEP GRAND CHEROKEE WAS PARKED IN MY DRIVEWAY OVERNIGHT, THE DRIVER'S SEAT HEADREST DEPLOYED. THERE WAS NO INCIDENT DURING THE NIGHT THAT WOULD'VE CAUSED THE HEADREST TO DEPLOY, IT SIMPLY DEPLOYED FOR NO REASON. THIS SEEMS LIKE A SAFETY CONCERN TO ME, SINCE IT COULD HAVE HAPPENED WHILE SOMEONE WAS IN THE DRIVER'S SEAT.

AS I WAS DRIVING THE HEAD REST EXPLODED HIT THE BACK OF MY HEAD AND NECK. CAR WAS NOT BREAKING OR DRIVING OVER ANY BUMPS AT THAT TIME

MY 2015 JEEP GRAND CHEROKEE SRT DRIVER SIDE AHR HEADREST DEPLOYED ON ITS OWN WHILE THE VEHICLE WAS PARKED. THERE WAS NO COLLISION AT ALL AND THE VEHICLE HAS NEVER BEEN IN A COLLISION. IT MADE A VERY LOUD POP SOUND AND YOU COULD HEAR THE PLASTIC PARTS IN SIDE THE HEADREST BREAK. YOU CAN NOT ENGAGE THE HEADREST BACK INTO ITS NORMAL LOCKED POSITION SO THAT IT IS NOT DEPLOYED OUT. I WENT TO MY DEALERSHIP AND THEY TOLD ME TO CONTACT FIAT @800-247-9753. I CALLED THEM AND EXPLAINED MY SAFETY ISSUE WITH THIS HEADREST AND TOLD THEM I WANTED THEM TO COVER THIS UNDER WARRANTY. THE PERSON I SPOKE WITH GAVE ME A CASE NUMBER AND SAID A SERVICE SPECIALIST WOULD HAVE TO CONTACT ME BACK IN 24-48 HOURS TO DISCUSS THEM COVERING THE SAFETY ISSUE.

DRIVING OVER IMPERFECTIONS IN THE ROAD CAUSES THE STEERING WHEEL TO SHAKE. THE FASTER WE TRAVEL THE FASTER & MORE SEVERE THE SHAKING. I HAVE HAD THE VEHICLE CHECKED BY NUMEROUS SHOPS & ALL STEERING & SUSPENSION COMPONENTS ARE IN GOOD CONDITION.

TRANSMISSION DOES NOT SHIFT PROPERLY FROM 2ND TO 3RD. WHILE IN MOTION IT WILL REV UP AND THEN SOMETIMES DECIDE TO SHIFT PROPERLY. IT HAS SHIFTED INTO NEUTRAL WHILE DRIVING AND JERKED. I HAVE TAKEN IT TO 2 DIFFERENT DEALERSHIPS AND ONE STATES BECAUSE THERE ARE NO ERROR MESSAGES AND SUPPOSEDLY IT DOESN'T DO IT FOR THEM THERE IS NOTHING THEY CAN DO. THE OTHER DEALERSHIP STATED THAT'S HOW THE TRANSMISSION IS SUPPOSED TO WORK. I HAVE ALSO BEEN TOLD THE VEHICLE NEEDS TO WARM UP FIRST. EXCUSE ME? THEY TELL ME IT'S A NON SERVICEABLE VEHICLE UNLESS THERE ARE ANY ERROR CODES. ONE DEALERSHIP STATED THEY CLEARED THEY COMPUTER AND UPDATED THE PROGRAMMING. THIS HAS HAPPENED SEVERAL TIMES. MOST RECENT ISSUE, JULY 9TH, STARTED TO DRIVE AND VEHICLE SELF SHIFTED BACK INTO NEUTRAL. VEHICLE IS BECOMING MORE UNRELIABLE EACH DAY.

PASSENGER HEADREST DEPLOYED

UNDER NORMAL DRIVING CONDITIONS ON CITY STREETS WITH NO COLLISION THE FRONT PASSENGER SIDE ACTIVE HEADREST RESTRAINT (AHR) DEPLOYED. AFTER LOOKING AT IT THE PLASTIC CLIP THAT HOLDS IT TOGETHER HAD BROKEN, ALLOWING IT TO DEPLOY. THE HEADREST HAS NEVER BEEN DEPLOYED BEFORE OR RESET.

TIPM, SHIFT MODULE AND TICM CAUSES THE JEEP TO SERIOUS MALFUNCTION. ALL ALERT LIGHTS ON THE DASHBOARD AND SHIFTER LIGHT UP , WIPERS COME ON, VEHICLE WILL STOP AND IS UNABLE TO DRIVE ,MOTOR ACCELERATES , COOLING FANS ARE ACTIVATED ON HIGH ALL AT ONE TIME AND VEHICLE WILL NOT SHUT OFF. WHEN THE VEHICLE DOES SHUT OFF THEN IT WILL NOT RESTART , WHILE DRIVING AT ANY TIME. VEHICLE ACTS AS IF POSSESED.!!!!!!!!! THIS VEHICLE IS NOT SAFE. EVERYONE KNOWS THIS INCLUDING FCA.

TWO PEOPLE WERE IN THE VEHICLE, THE DRIVER AND A PASSENGER IN THE FRONT SEAT. THE VEHICLE WAS RUNNING BUT IN PARK AT A DRIVE THROUGH WINDOW AT ARBY'S. WHILE TAKING FOOD FROM THE EMPLOYEE THE PASSENGER HEADREST EXPLODED PUSHING THE 85 YEAR OLD PASSENGERS HEAD FORWARD. IT SOUNDED LIKE A GUN SHOT AND THE FORCE MADE THE CAR WIGGLE. AFTER THE INITIAL SHOCK AND SURPRISE IT WAS DISCOVERED THE HEADREST EXPLODED FOR NO REASON, JUST ON ITS OWN.

I PURCHASED A PRE OWNED 2015 JEEP GRAND CHEROKEE ALTITUDE FROM TITAN AUTO SALES IN WORTH IL ON JUNE13,2020. AT THE TIME OF PURCHASE I WAS GIVEN THE 2 SETS OF KEYS IN WHICH I CARRIED ONLY ONE KEY WITH ME WHEN I USE THE TRUCK. ON JUNE 28, 2020 MY PARKED AND LOCKED JEEP WAS STOLEN FROM A MALL PARKING LOT BY A CROOK/S WHO USED A LAPTOP TO UNLOCK AND START MY VEHICLE. I AM NOT ONLY HURT AND UPSET BUT I AM FERIOUS AND UTTERLY CONFUSED ON HOW A WELL DEVELOPED PUSH START VEHICLE WITH SUPPOSEDLY HIGH RANKING VEHICLE WAS STOLEN BY A LAPTOP. THIS VEHICLE WAS VALUED AT $18,000 AND A INDIVIDUAL WAS ABLE TO STEAL MY VEHICLE WITHOUT A KEY. I HAVE BOTH OF MY KEYS TO MY VEHICLE BUT I HAVE NO VEHICLE. I JUST DON'T UNDERSTAND HOW CAN JEEP CREATE A VEHICLE AND SELL IT FOR $40,000 BUT THE VEHICLE IS NOT PROPERLY SECURED OR PROTECTED FROM CYBER AUTO THIEVES. I DIDNT GET A CHANCE TO ENJOY MY NEW VEHICLE BECAUSE IT WAS STOLEN 15 DAYS LATER AFTER I PURCHASED IT FROM A DEALERSHIP BY A CYBER AUTO THIEF. I AM GLAD THAT I HAVE INSURANCE BUT MY TRUST IN JEEP VEHICLES HAVE BEEN RUINED FROM THIS EXPERIENCE AND I CAN NOT RECOMMEND A VEHICLE LIKE THIS TO ANYONE WHOSE INTERESTED IN JEEP VEHICLES BECAUSE OBVIOUSLY IT'S NOT WORTH IT. I JUST WANT TO KNOW HOW CAN JEEP PREVENT THIS FROM HAPPENING OR IF THEY EVEN KNOW THAT THEIR VEHICLES CAN BE HACKED BY A LAPTOP.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED AT LINWOOD MOTORS PADUCAH (3345 PARK AVE, PADUCAH, KY 42001) UNDER AN UNKNOWN RECALL CAMPAIGN. THE CONTACT STATED THAT THE FUEL ECONOMY WAS GREATLY REDUCED AFTER THE REPAIR WAS PERFORMED. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED WHILE ATTEMPTING TO MOVE FROM A STOPPED POSITION. ADDITIONALLY, THE THROTTLE VALVE CONTROL, REGENERATION, AND EXHAUST FILTER FULL MESSAGES DISPLAYED ON THE INSTRUMENT PANEL. THE EXHAUST FILTER WAS REPLACED HOWEVER, THE FAILURES RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000.

IN PREVIOUS MODEL YEARS THIS HAS BEEN A PROBLEM OF A LONG START. IT HAPPENS JUST ABOUT EVERY DAY THE VEHICLE IS SITTING OVER NIGHT, WAKE UP IN THE MORNING TO GO TO WORK AND IT TAKE A BIT LONGER THAN IT SHOULD TO START UP.

PASSENGER HEADREST DEPLOYED ON ITS OWN AND NOW IT IS UNABLE TO BE RESET, THANKFULLY IT HAPPENED WHILE SITTING IN THE DRIVEWAY NOT DRIVING DOWN THE HIGHWAY. *TR

I PURCHASED MY GRAND CHEROKEE WITH 30K MILES. BEFORE I EVEN MADE MY FIRST PAYMENT, THE TRANSMISSION WAS REPLACED THROUGH MANUFACTURERS WARRANTY. DAYS AFTER DRIVING IT OFF THE LOT, IT WOULD SLAM DOWN THROUGH GEARS DURING DECELERATION AND JUMP/JERK WHEN SHIFTING UP. A LOUD METAL THUD ACCOMPANIED THESE JOLTS BETWEEN GEARS EVERY TIME. FAST FORWARD TO TODAY, AND 25K MILES LATER (JEEP HAS 55K TOTAL) AND THIS PROBLEM APPEARS TO BE RETURNING. RANDOM JOLTS AND JERKY SHIFTS DURING ACCELERATION AND DECELERATION, SPECIFICALLY WHEN GOING UP OR DOWN A SLOPE OR WHEN GETTING BACK ON THE GAS TO ACCELERATE WHEN DRIVING. THE DECELERATION AND DOWNSHIFT BETWEEN GEARS IS SO JARRING SOMETIMES WHEN SLOWING DOWN THAT MYSELF AND PASSENGERS WILL HAVE OUR HEADS BANG FORWARD AND SEATBELT CATCH THE WEIGHT OF OUR BODIES. THE THUD NOISE IS COMING BACK RANDOMLY AS WELL WHEN THIS HAPPENS. WITH ONLY 5K MILES LEFT ON MANUFACTURER POWER TRAIN WARRANTY, I'M NERVOUS THAT HAVING IT'S 3RD TRANSMISSION IN LESS THAN 60K MILES IS GOING TO BE A FUTURE PROBLEM AGAIN NOT COVERED BY WARRANTY. I FEEL VERY UNSAFE WHEN DRIVING WHAT WAS SUPPOSED TO BE MY DREAM VEHICLE AND THE LARGEST LOAN IN MY LIFE OTHER THAN PURCHASE OF HOUSE. SINCE THE DAY I LEFT THE LOT IT HAS FELT UNCOMFORTABLE DRIVING AND CAUSES ME ANXIETY BECAUSE OF THE WAY IT SHIFTS AND MAKES NOISES. THE HARD JERKS AND SLAMMING DOWNSHIFTS HAVE ALMOST CAUSED MULTIPLE ACCIDENTS AND I HONESTLY HATE HAVING TO DRIVE THIS VEHICLE. (I HAVE ONLY OWNED IT FOR 16 MONTHS.) THE DA

TIPM HAS FAILED RESULTING IN BATTERY DRAIN DUE TO FUEL PUMP RELAY CONSTANTLY POWERED ON, WIPER FUNCTION, LOSS OF BACKUP CAMERA, AIR SYSTEM AND ABILITY TO TURN THE CAR OFF OR SECURE DOOR LOCKS PROPERLY EVEN WHEN BATTERY IS DISCONNECTED. *TR

AT A REGULAR OIL CHANGE SERVICE, IT WAS DISCOVERED THAT THERE WAS AN ENGINE OIL COOLER LEAK FOR A 2015 JEEP GRAND CHEROKEE WITH LESS THAN 58000 MILES ON IT. NO WARNING INDICATORS WERE ILLUMINATED. DEAL REQUESTED TO HAVE IT REPLACED BECAUSE IT'S DANGEROUS DRIVE. *TR

DISCOVERED OIL LEAK IN MY GARAGE. DEALER CHECKED AND DISCOVER BOTH RADIATOR LEAK AND POWER STEERING LEAK. NO WARNING INDICATORS WERE ILLUMINATED. DEAL REQUESTED TO HAVE IT REPLACED BECAUSE IT'S DANGEROUS DRIVE. JEEP HAS LESS THAN 58500 MILES ON IT. *TR

WHILE DRIVING ON A CITY STREET ON SUNDAY, JUNE 21, 2020, THE FRONT PASSENGER HEADREST POPPED OPEN HITTING THE PASSENGER IN THE BACK OF THE HEAD. *TR

THE CAR WAS TURNED OFF, PARKED IN MY DRIVE WAY. MY SISTER AND I WERE TALKING (I WAS OUTSIDE OF THE CAR- SHE WAS SITTING IN THE PASSENGER SEAT) WITH THE CAR DOOR OPEN. ALL OF A SUDDEN THE HEADREST FLEW OUT AND HIT HER IN THE HEAD.*DT*JB*TR

WHILE IN MOTION, DURING A ROUTINE SMOOTH DRIVE THE DRIVER SIDE VEHICLE HEADREST SUDDENLY DEPLOYED. THERE WAS NO ACCIDENT OR IMPACT. UPON INSPECTION THE PLASTIC INSIDE HAS FATIGUED. THE VEHICLE HAS 33,000 MILES ON IT. IT CREATED A SAFETY ISSUE WHILE DRIVING AND REMAINS A SAFETY ISSUE UNTIL THE HEADREST CAN BE REPLACED. *TR

THE HEAD REST POPPED OUT WITHOUT ANY COLLISION. IT JUST HAPPENED UNEXPECTEDLY. AND IS NOT BROKE. *TR

THE AHR ON THE DRIVERS SIDE JUST WENT OFF WHILE DRIVING HIGHWAY SPEED. THERE WAS NO ACCIDENT OR HARD BRAKING JUST DRIVING. *TR

WHILE DRIVING ON THE HIGHWAY, THE PASSENGER ACTIVE HEADREST DEPLOYED. THERE WAS NO ACCIDENT. PASSENGER WAS HIT IN BACK OF THE HEAD AND SCARED BY THE NOISE AND IMPACT OF THE HEADREST. AFTER ARRIVING AT DESTINATION, WAS ABLE TO INSPECT THE HEADREST AND CAN SEE THAT A PIECE HAD BROKEN WITHIN THE HEADREST. *TR

WHILE STOPPED AT A STOP LIGHT, MY HEAD REST DEPLOYED. I WAS STOPPED AND ON A CITY/TOWN ROAD. THE TEMPERATURE WAS ABOUT 85 DEGREES AND HUMID THAT DAY SO I'M NOT SURE IF THAT HAD ANYTHING TO DO WITH IT BUT IT HAPPENED OUT OF NOWHERE!

THE ACTIVE HEADREST ON THE PASSENGER SEAT SPONTANEOUSLY DEPLOYED WHILE I WAS DRIVING TO WORK. THERE WAS NO REAR END COLLISION TO CAUSE THE DEPLOYMENT. I WAS THE ONLY OCCUPANT IN THE CAR WHEN IT HAPPENED. IT STARTLED ME SO MUCH THAT I ALMOST RAN OFF THE ROAD WHEN IT HAPPENED. I WAS DRIVING ABOUT 35 MPH ON A CITY STREET ABOUT 8:00 AM. *TR

THE PASSENGER SEAT HEADREST DEPLOYED WHILE DRIVING AT HIGHWAY SPEEDS. THERE WAS NO ACCIDENT OR BRAKING AT THE TIME OF SPONTANEOUS DEPLOYMENT. *TR

AT 70000 MILES, MY AIR CONDITIONING SYSTEM BEGAN TO HISS AND NOT OPERATE FULLY. I AM TOLD IT HAS A LEAK IN THE SYSTEM BUT AS I LOOK ONLINE, THIS IS A COMMON JEEP PROBLEM FOR 2015 MODELS. THEY ARE RECOMMENDING A SYSTEM REPLACEMENT ON A 4 YR OLD VEHICLE (AT THE TIME OF FIRST OCCURRENCE). NORMAL WEAR AND TEAR. NO OFF ROAD USE. IT'S NOT ISOLATED. *TR

WHILE THE JEEP WAS STATIONARY, IN PARK AND WITH NO OTHER STIMULUS (NO CONTACT ON THE CAR OR THE HEADREST ITSELF), THE PASSENGER SIDE HEADREST SNAPPED FORWARD. I PERFORMED A VISUAL INSPECTION AND SAW THAT THE DEVICE HAD NOT ACTIVATED, INSTEAD THE PLASTIC STRUT THAT HELD THE METAL RETAINING BEAM HAD BROKEN, ALLOWING THE HEADREST TO SNAP FORWARD WITHOUT BEING ACTIVATED. THE PASSENGER SEAT WAS OCCUPIED WHEN THIS OCCURRED, BUT LUCKILY THE PASSENGER DID NOT HAVE HER HEAD RESTING AGAINST THE HEADREST. I CONSIDER THIS TO BE A GRAVE SAFETY ISSUE, AKIN TO AN AIRBAG DEPLOYING WITH NO WARNING AND WITH NO STIMULUS. IF THE PASSENGER HAD HER HEAD AGAINST THE HEADREST, I BELIEVE THE HEADREST COULD HAVE HURT HER. *TR

WHILE DRIVING HOME FROM WORK 06/03/20 MY PASSENGER SIDE HEADREST SPONTANEOUSLY POPPED OFF/EXPLODED ALMOST WRECKED BECAUSE IT SOUNDED LIKE A GUN SHOT OR SOMETHING HIT MY VEHICLE. *TR