2014 Jeep Grand Cherokee complaints

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT DEALER AND MANUFACTURER WERE CONTACTED NUMEROUS TIMES AND THEY WERE UNABLE TO PROVIDE AN ESTIMATED TIME FRAME OF WHEN THE PARTS WOULD BECOME AVAILABLE FOR THE REPAIRS. THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER HAS NOT BEEN CONTACTED.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES AND SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER PROVIDED A TIME FRAME OF 41 WEEKS FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE VEHICLE DOES NOT RELIABLY SELECT THE PARK POSITION AND IN GENERAL IT IS VERY AWKWARD TO SELECT ANY GEAR WITHOUT PUTTING INTO THE WRONG GEAR, REVERSE FOR FORWARD, NEUTRAL FOR REVERSE, ETC , . ON MULTIPLE OCCASIONS AFTER THE VEHICLE WAS APPARENTLY PUT IN PARK IT SUDDENLY ROLLED AWAY IN REVERSE GEAR. IT WAS THEN VERY DIFFICULT TO SELECT THE PARK POSITION TO STOP THE VEHICLE . THE SUDDEN MOVEMENT IN REVERSE ALMOST CAUSED THE VEHICLE TO HIT ANOTHER CAR. PROBLEM HAS OCCURRED ON AT LEAST FIVE OCCASIONS. *TR

DURING A TRIP OF APPROX 250 MILES, AFTER 4 HOURS OF DRIVING THE VEHICLE EXHIBITED NUMEROUS ALARMS AS FOLLOWS; "AIR BAG SYSTEM REQUIRES SERVICE", "DRIVERS SEATBELT DISCONNECTED", "FRONT PASSENGER SEATBELT DISCONNECTED", AND "VEHICLE PHONE REQUIRES SERVICE". AT ALL TIMES BOTH DRIVER AND PASSENGER HAD THEIR SEATBELT ON, POSITIVELY CONNECTED. THE VEHICLE WOULD RANDOMLY REPEAT THE CHIMES AS IF THE ALARMS WERE COMING IN REPEATEDLY. AFTER APPROX. 1/2 HOUR, ALL ALARMS RESET. 2 DAYS LATER ON THE RETURN TRIP, ABOUT 1 HOUR INTO THE TRIP THE SAME PROBLEMS AS LISTED ABOVE REPEATED ITSELF, EXCEPT IT WILL NO LONGER RESET. PRESENTLY VEHICLE, UPON STARTUP GOES THROUGH THE ABOVE MENTIONED ALARMS WITH THE SEATBELT LIGHT, AND AIRBAG LIGHT CONSTANTLY ON. AFTER RESEARCHING THIS PROBLEM ON JEEP FORUMS FOR THE WK2 MODEL, THEIR APPEARS TO BE NUMBER FAILURES OF THE ORC MODULE FOR THIS VEHICLE. MY VEHICLE HAS NOT BEEN ANALYZED BY CHRYSLER AT THIS TIME, BUT A SERVICE DATE IS SCHEDULED. CURRENTLY AS STATED BY A CHRYSLER EMPLOYEE, THERE ARE 400 ORC MODULES BACKORDERD FOR THIS YEAR VEHICLE. *TR

WHOLE PANEL GOES BLANK LOSE ALL INFO FOR DRIVING BRAKES SEEM ABNORMAL DOES NOT BRAKE EASY. NAVIGATION INSTRUMENT PANELS GO BLANK AND FREEZE ALSO CAR SHIFTER FROM AUTO DRIVE TO SUPER WHILE DRIVING. 3RD ATTEMPT TO FIX REPLACED WHOLE CLUSTER BUT STILL HAVE THE SAME PROBLEM MY WIFE WILL NOT DRIVE CAR ANYMORE DUE TO FEAR OF SAFETY AND HAVE CHILDREN ONLY 5000 MILES ON IT AND WE CANNOT DRIVE ANYMORE VERY UNSAFE. LEMON LAW SHOULD GO INTO EFFECT ASAP. *TR

FRONT CV AXLE BOOT IS EXPLODED. THE RETAINING CLIP HAS FALLEN OFF, GREASE IS EVERYWHERE. THE VEHICLE DID NOT EVEN MAKE THE TRIP BACK FROM THE DEALERSHIP WHEN NEW, CAR HAS LESS THAN 150 MILES. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER 14V154000 (SERVICE BRAKE , SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER INFORMED THAT ONE PART PER WEEK WAS BEING MAILED BY THE MANUFACTURER. THE CONTACT WAS PLACED ON A MASSIVE WAITING LIST. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

VEHICLE TRAVELING AT 5 MPH, A/C ON MAX, FAN SPEED AT HIGHEST SETTING. A LOUD "POP", FOLLOWED BY A RUSH OF REFRIGERANT THROUGH THE VENTS. THE VENTS HAD BEEN POINTED DIRECTLY AT MY FACE AND I IMMEDIATELY STARTED CHOKING. WITHIN 3 SECONDS, THE ENTIRE INTERIOR HAD BEEN FLOODED WITH THIS DENSE FOG OF REFRIGERANT. I COULD NOT SEE, I COULD NOT BREATHE, I THOUGHT MY JEEP WAS TRYING TO KILL ME. I MANAGED TO STOP THE VEHICLE, OPEN THE DOOR AND EXIT BEFORE I CHOKED TO DEATH. I OPENED ALL OF THE DOORS AND LET THE VEHICLE "AIR OUT" BEFORE GETTING BACK IN TO DRIVE HOME. THE VEHICLE IS BEING SERVICED AT THE DEALER RIGHT NOW. THE FAILURE IS A LEAK IN THE EVAPORATOR COIL. *TR

DRIVER'S SIDE FRONT OUTER CV JOINT BOOT SLIPPED DUE TO AN IMPROPERLY-INSTALLED BOOT CLAMP AND THE GREASE FROM THE JOINT MIGRATED TO THE BRAKE SPLASH GUARD, SUSPENSION COMPONENTS, AND INSIDE OF THE WHEEL ON THAT SIDE. NO GREASE APPARENT ON THE BRAKE ROTOR AT THIS TIME, HOWEVER THE DEALER, GRAPEVINE DODGE CHRYSLER JEEP, IN GRAPEVINE, TX, HAS INSTRUCTED ME TO DRIVE THE VEHICLE TO THEM FOR SERVICE IN A FEW DAYS. ANY GREASE ON THE BRAKE ROTOR COULD CAUSE A BRAKE FAILURE ON THAT SIDE (LEADING TO LOSS OF CONTROL) AND WOULD REQUIRE SOME PARTS TO BE REPLACED. I UNDERSTAND THAT THIS IS A COMMON PROBLEM WITH JEEP GRAND CHEROKEES MANUFACTURED IN MARCH AND APRIL OF 2014, HOWEVER THE DEALER'S SERVICE ADVISOR WHOM I SPOKE WITH APPEARS TO BE UNAWARE OF THE TREND AND LARGELY IGNORANT OF THE DANGER THAT IT PRESENTS. *TR

FRONT CV BOOT CLAMP FAILURE: NOTED GREASE ON LEFT FRONT WHEEL, LOOKED UNDERNEATH TO FIND AXLE GREASE SPLATTERED ALL OVER INSIDE OF THE RIM, BRAKE CALIPER, AND MOST FRONT LEFT AXLE COMPONENTS. CLAMP WHICH HOLDS THE CV JOINT BOOT IN PLACE AT THE WHEEL WAS MISSING AND CV BOOT WAS OFF, ALLOWING GREASE TO ESCAPE FROM CV JOINT. THE SAME PROBLEM HAS BEEN REPORTED NUMEROUS TIMES ON THIS SITE, AS WELL AS ON THE JEEP OWNER FORUMS, AND SEEMS TO AFFECT 2014 JEEP GRAND CHEROKEES BUILT BETWEEN EARLY MARCH AND MID-APRIL. MANY OWNERS HAVE REPORTED BOTH CV BOOT CLAMPS FAILING (BOTH FRONT AXLES), AT DIFFERENT TIMES. AT THIS POINT JEEP HAS NOT ISSUED ANY TYPE OF RECALL FOR THE ISSUE. THE AFFECTED AXLE HAS BEEN SINCE REPLACED, AFTER A 6 DAY WAIT FOR THE PART. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC), HOWEVER, THE PART WAS UNAVAILABLE TO DO THE REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/16/2015 *JS

I WAS DRIVING THROUGH TOWN AND STARTED GETTING WARNING SAYING THAT THE DRIVERS SIDE AIRBAG NEEDED SERVICED AND DRIVES SIDE SEAT BELT NOT BEING DETECTED. I IMMEDIATELY CONTACTED THE CHRYSLER DEALERSHIP AND SCHEDULED AN APPT., TOOK JEEP IN ON FIRST AVAILABLE DATE AND MECHANIC TOLD ME IT WAS A MODULE THAT HAD TO BE ORDERED AND THEIR WERE ONLY 24 OF THEM IN THE COUNTRY, I ASKED IF I HAVE AN ACCIDENT, WILL THE AIR BAD DEPLOY AND HE SAID HE DIDN'T KNOW, (THAT BEING MY MAIN CONCERN). HE ALSO TOLD ME THERE WAS A RECALL ON THE BRAKE BOOSTER AND HAS TO ORDER PART FOR THAT ALSO. IT HAS BEEN ALMOST A MONTH SINCE THEY ORDERED PARTS AND THEY ARE NOT IN YET. OBVIOUSLY THE DEALERSHIP ISN'T CONCERNED ENOUGH TO EXPEDITE THE ORDER OR GIVE ME ANOTHER VEHICLE TO DRIVE WHILE WAITING ON PARTS. I'M WONDERING, HAVE THERE BEEN ANY OTHER REPORTS FOR 2014 JEEPS WITH THESE ISSUES? *TR

THERE WAS NOT AN ACCIDENT (THE FORM ABOVE MADE ME FILL IN A DATE) I RECEIVED A RECALL NOTICE FOR MY JEEP, I CALLED MY LOCAL DODGE/JEEP DEALER AND TOLD THEM THERE WAS A RECALL AND ASKED IF I COULD BRING IT IN. I WAS TOLD THERE WAS A 26 WEEK, NOT 26 DAYS, BUT A 26 WEEK WAIT FOR REPAIR DUE TO THIS PARTICULAR RECALL (NOTIFICATION CODE: P14). I READ IN THE RECALL NOTICE THAT MY BRAKES COULD BE COMPROMISED AND MAY CAUSE A CRASH. SO I HAVE TO WAIT 26 WEEKS BEFORE THIS CAN BE FIXED? I WAS TOLD BY MY LOCAL DEALER, I WOULD BE PUT ON A WAITING LIST. WHY? *TR

ALERT CAME UP STATING AIRBAGS NEED TO BE SERVICED. THEN ALERT CAME ON SAYING DRIVERS SEATBELT NOT FASTENED (IT WAS BUCKLED). I PULLED OVER AND PUT THE CAR IN PARK. TURNED THE ENGINE OFF AND RESTARTED. ALERTS CAME BACK ON. ALSO CAME UP WITH ALERT THAT ONBOARD SERVICE/EMERGENCY PHONE NEEDED TO BE SERVICED. TOOK TO DEALERSHIP AND THEY SAID IT IS THE ORC MODULE. THE PART IS BACK ORDERED AND I AM CONCERNED ABOUT DRIVING THE CAR FOR SEVERAL WEEKS WITHOUT FUNCTIONING AIRBAGS. ALSO, NOT SURE IF THERE IS AN ISSUE WITH SEATBELTS GIVEN THE ALERT. *JS

THE VEHICLE SLIPPED INTO "MANUAL SHIFT MODE" SEEMINGLY ON IT'S OWN NOT ALLOWING THE TRANSMISSION TO SHIFT AFTER I PULLED OUT OF MY DRIVEWAY. IT WAS THEN STUCK IN 2ND GEAR (8 SPEED TRANSMISSION) AND THE TACHOMETER WENT TO REDLINE (OVER 6500 RPM)AS I WAS EXPECTING TO INCREASE TO NORMAL DRIVING SPEED. THERE WAS NO ONCOMING TRAFFIC OR IT COULD HAVE LEFT ME IN THE ONCOMING LANE TOO LONG. THIS HAS HAPPENED MULTIPLE TIMES. I REPORTED TO THE DEALER AND I AM TOLD THIS IS MANUAL MODE AND NORMAL BEHAVIOR. THE PLACEMENT OF THE MANUAL SHIFT PADDLES ON THE STEERING WHEEL MAKE IT CONVENIENT TO EXTEND A FINGER AND SHIFT UP OR DOWN. THIS PLACEMENT ALSO MEANS YOU REPEATEDLY GO INTO MANUAL SHIFT MODE WHEN YOU DO NOT WANT TO. WHEN TURNING LEFT ACROSS A FEW LANES OF ONCOMING TRAFFIC IT CAN BE DANGEROUS. THERE IS NO WAY TO PREVENT THIS AS THE SHIFT PADDLES ARE ACTIVE ALL OF THE TIME AND ANY TOUCH PUTS YOU IN MANUAL AND THE ONLY WAY OUT IS TO PULL BACK ON THE CONSOLE SHIFT LEVER AND SWITCH TO SPORT MODE THEN AGAIN TO DRIVE MODE WHICH IS WHERE I STARTED OR CONTINUE MANUALLY SHIFTING. WHILE MANUAL SHIFTING IS AN OPTION THAT MAY BE NEEDED WHEN "4 WHEELING" OVER ROCK OR IN MUD ETC., THERE SHOULD BE A WAY TO SELECT IT WHEN WANTED AND NOT HAVE IT POP IN AT RANDOM. ALL IT WOULD TAKE IS SOME PROGRAMMING OF THE TRANSMISSION TO REQUIRE THAT BOTH SHIFT PADDLES BE HELD DOWN FOR A FEW SECOND UNTIL THE DISPLAY SAYS "MANUAL SHIFT MODE ON" BEFORE THE TRANSMISSION IS ALLOWED TO SHIFT USING THE PADDLES. IT COULD BE

INSPECTED FRONT WHEELS NOTICING GREASE ON THE INSIDE OF RIMS. UPON FURTHER INSPECTION, FOUND DEFECTIVE CV JOINT BOOTS CAUSING GREASE TO BE SPREAD ALL OVER INSIDE OF BOTH FRONT WHEELS. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE DEALER STATED THAT THEY ONLY RECEIVED ONE PART PER WEEK FOR REPAIRS; THEREFORE, THE REPAIR WOULD NOT BE PERFORMED FOR SEVERAL WEEKS. THE CONTACT WAS PLACED ON A WAITING LIST. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

PURCHASED BRAND NEW JEEP GRAND CHEROKEE OVERLAND 4X4 WITH A 03/14 BUILD DATE ON MAY 26, 2014. ON MAY 30TH, 2014.....5 DAYS LATER......NOTICED AN EXCESSIVE AMOUNT OF GREASE ON THE INSIDE OF BOTH FRONT RIMS. AFTER RESEARCHING THE ISSUE, CAME ACROSS A BLOG ON JEEPFORUM.COM THAT DESCRIBED AND PROVIDED PICTURES OF OTHERS WITH SAME BUILD DATE THAT HAD EXPERIENCED THE SAME PROBLEM. NOTIFIED JEEP CUSTOMER CARE HOTLINE OF THE ISSUE AND THEY CLAIMED TO HAVE NO KNOWLEDGE OF ISSUE. TOOK VEHICLE TO DEALERSHIP IT WAS PURCHASED FROM AND THEY DIAGNOSED THE ISSUE AS A LOOSE CLAMP ON THE FRONT CV DRIVESHAFT AXLES. BOTH SIDES HAD TO BE REPLACED. DEALERSHIP CLAIMED TO BE UNAWARE OF THE ISSUE AFFECTING A LARGER NUMBER OF JEEP AND DODGE OWNERS. HOW MANY INDIVIDUALS NEED TO DIE/BE HURT FOR A RECALL TO BE ISSUED FOR THIS FACTORY DEFECT? HTTP://WWW.JEEPFORUM.COM/FORUM/F309/FACTORY-DEFECT-WARNING-GREASE-FRONT-WHEELS-3-14-BUILD-DATE-2352729/INDEX18.HTML. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE.THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER 14V15400 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART WAS UNAVAILABLE TO DO THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE.THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER 14V15400 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART WAS UNAVAILABLE TO DO THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

PURCHASED A 2014 JEEP GRAND CHEROKEE LAREDO IN JUNE OF 2013. HAVE EXPERIENCED NO PROBLEMS WITH OPERATION THROUGHOUT FIRST 10031 MILES DRIVEN. DEPARTED ON EXTENDED VACATION TRIP AT END OF MAY. AFTER TRAVELING 824 MILES, AIR BAG LIGHT CAME ON WITH ALARM AND DASHBOARD NOTIFICATION ADVISING TO HAVE AIR BAGS SERVICED IMMEDIATELY. SHORTLY THEREAFTER, THE SEAT BELT ALARM ACTIVATED WITH THE BELL WARNING, ADVISING THAT THE DRIVER SIDE BELT WAS NOT ENGAGED, WHEN IT WAS SECURELY SET. THIS CONDITION WOULD CONTINUE THROUGHOUT EACH DRIVING DAY. I HAVE NOW TRAVELED OVER 3400 MILES, EXPERIENCING THE SAME ANNOYING, AND UNSAFE CONDITION, INCLUDING THE CRUISE CONTROL NOW TURNING OFF WITHOUT WARNING. I HAVE CHECKED WITH SEVERAL DEALERSHIPS, ONLY TO BE TOLD THAT THIS PROBLEM COULD NOT BE IDENTIFIED. THERE REMAINS 3000 MILES TO BE TRAVELED TO RETURN TO MY HOME. I DO INTEND ON MEETING THIS SITUATION HEAD ON THROUGH MY DEALER WITH JEEP. *TR

I PURCHASED MY CAR ON 4/5/14 AND TOOK IT TO THE DEALER ON 5/24/14 TO HAVE A HITCH INSTALLED. I RECEIVED A CALL FROM SERVICE STATING THAT AS SOON AS THEY RAISED MY CAR THEY NOTICED THAT BOTH FRONT AXLES WERE "SHOT". I WAS TOLD THAT MY CAR WAS "UNDRIVABLE" AND BY NO MEANS COULD THEY ALLOW ME TO TAKE IT UNTIL THE PROBLEM WAS RESOLVED. THEY GAVE ME A RENTAL. THEY WERE UNSURE AS TO THE REASON WHY UNTIL JUNE 2ND WHEN THEY TOLD ME THAT THERE WAS A BATCH OF FRONT AXLE CLAMPS THAT WERE DEFECTIVE, ALLOWING FRONT AXLE PETROLEUM FLUID TO LEAK OUT. MY MECHANIC TOLD ME THAT HAD ALL OF THE FLUID LEAKED OUT, MY CAR WOULD SPONTANEOUSLY STOP, POTENTIALLY CAUSING A CRASH. ALL CARS MANUFACTURED FROM AROUND MARCH-APRIL 20014 HAVE THIS PROBLEM. TO MY KNOWLEDGE, NEW OWNERS ARE NOT BEING NOTIFIED. I WAS FORTUNATE ENOUGH TO HAVE BROUGHT IT IN BEFORE AN ACCIDENT. *TR

RECEIVED SAFETY RECALL FOR BRAKE BOOSTER (P14/NHTSA 14V-154). TRIED TO SCHEDULE APPOINTMENT WITH DEALERSHIP FOR SAFETY RECALL SERVICE AND WAS TOLD THAT NEXT AVAILABLE APPOINTMENT IS NOT UNTIL SEPTEMBER 2014. AS PER SAFETY RECALL NOTICE: "IF YOUR DEALER FAILS OR IS UNABLE TO REMEDY THIS DEFECT WITHOUT CHARGE AND WITHIN A REASONABLE TIME, YOU MAY SUBMIT A WRITTEN COMPLAINT...OR GO TO HTTP://WWW.SAFERCAR.GOV..." IS THERE ANY WAY POSSIBLE TO RESOLVE THIS SAFETY RECALL SOONER? THE DEALERSHIP MENTIONED THAT THEY HAVE TO WAIT FOR THE PARTS NEEDED FOR THE SAFETY RECALL AND IT WILL TAKE MONTHS. *TR

LOCAL DEALERSHIP HAS NO REMEDY OR PARTS FROM MANUFACTURER ON RECALL # P14/NHTSA 14V-154 WAS TOLD ON JUNE 3, 2014 TO CHECK BACK IN A MONTH OR SO! *TR

THE VEHICLE RANDOMLY ACTIVATES THE FORWARD COLLISION AVOIDANCE SYSTEM. SOMETIMES IT ENGAGES THE BRAKES, SOMETIMES IT JUST FLASHES THE BRAKE WARNING ON THE DASHBOARD. WE HAVE HAD SEVERAL CLOSE CALLS WHERE WE WERE ALMOST REAR ENDED DUE TO THE SUDDEN UNEXPECTED HARD APPLICATION OF THE BRAKES. AT NO TIME DURING THESE EVENTS WERE THERE ANY OBSTACLES, VEHICLES OR OTHER OBJECTS ANYWHERE NEAR THE FRONT OF THE CAR!!! I AM NOT SURE IF THE SYSTEM IS STILL FUNCTIONING IF IT IS ACTUALLY NEEDED. JEEP FOR THEIR PART HAS BEEN COMPLETELY UNHELPFUL, IT HAS TAKEN OVER A MONTH TO GET THE PART AFTER SEVERAL ATTEMPTS TO DIAGNOSE THE PROBLEM UNSUCCESSFULLY. THEY REFUSED TO EVEN GIVE ME A RENTAL CAR UNTIL THE OTHER DAY, SAYING IT WASN'T REALLY A BIG DEAL NOR UNDRIVEABLE. *TR

I PURCHASED MY 2014 JEEP GRAND CHEROKEE LIMITED 4X4 ON JUNE 2ND 2013. SINCE I HAVE HAD THIS VEHICLE I HAVE EXPERIENCED MULTIPLE PROBLEMS WHICH ARE A CONCERN TO MY SAFETY AND OTHER JEEP DRIVERS.. I HAVE RECENTLY RECEIVED THE RECALL DUE TO THE BRAKES AND WAS TOLD BY MY JEEP DEALER AND ANOTHER JEEP DEALER THAT THE PARTS ARE NOT AVAILABLE TO FIX THIS SAFETY CONCERN. I AM FORCED TO DRIVE AN UNSAFE VEHICLE AT HIS TIME. THIS CONCERNS ME GREATLY. I HAVE ALSO BEEN EXPERIENCING PROBLEMS WITH THE INSTRUMENT PANEL WHICH INTERMITTENTLY BLACKS OUT WHEN DRIVING. THIS PREVENTS ME FROM SEEING THE SPEED IN WHICH MY VEHICLE TRAVELS AND OTHER INDICATOR LIGHTS. THIS IS ALSO A CONCERN TO MY SAFETY AND OTHER DRIVERS ON THE ROAD. LAST WEEK, I EXPERIENCED MY AIRBAG LIGHT COMING ON AND REMAINING ON. I MADE AN APPOINTMENT WITH THE DEALER AND THEY HAVE NOW ADVISED ME THEY ARE HAVING A PROBLEM DIAGNOSING THE ISSUE. THEY HAVE HAD TO REMOVE THE SEAT AND STILL STRUGGLE TO DIAGNOSE THE ISSUE. THEY DID ADVISE ME THAT MY VEHICLE IS A MAJOR SAFETY CONCERN AND NOT SAFE FOR DRIVING ON THE ROAD. I WAS ADVISED TODAY THAT THEY DIAGNOSED THE AIRBAG SITUATION BUT WILL NOT HAVE THE PARTS UNTIL JUNE 13TH. I HAVE DRIVEN MY VEHICLE 21,000 MILES IN ONE YEAR AND BELIEVE THIS VEHICLE IS A SAFETY ISSUE. I DO NOT FEEL SAFE DRIVING THIS VEHICLE WITH ALL THESE ELECTRICAL ISSUES I AM EXPERIENCING. I WOULD LIKE ANSWERS FROM JEEP AS TO WHY I AMY EXPERIENCING THESE SAFETY ISSUES WITH SUCH A NEW VEHICLE AND WHY PARTS ARE NOT AVAILABL

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE OVERLAND. THE CONTACT STATED THAT THE NAVIGATIONAL SYSTEM AND SATELLITE RADIO SYSTEM FAILED INTERMITTENTLY. ALSO, THE CONTACT STATED THAT THE SYSTEM WAS RELEASING RADIATION AND INTERFERING WITH THE INSTRUMENT PANEL COMMANDING SYSTEM AND CAUSING IT TO DARKEN. THE DEALER UPDATED THE SOFTWARE SEVERAL TIMES HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER INSPECTED THE VEHICLE AND CONCLUDED THAT THE ELECTRONIC SYSTEM WAS OPERATING NORMALLY. THE FAILURE MILEAGE WAS 6,000 AND THE CURRENT MILEAGE WAS 10,000.

I RECEIVED A RECALL NOTICE ON MY 2014 JEEP GRAND CHEROKEE STATING THE BRAKE BOOSTER ON MY CAR MAY PREMATURELY CORRODE AND INSTRUCTED TO ME TO REPORT TO MY LOCAL DEALERSHIP AS SOON AS POSSIBLE. I MADE THE APPOINTMENT THE DAY AFTER RECEIVING THE LETTER IN THE MAIL, HOWEVER WHEN I SHOWED UP TO THE APPOINTMENT THE DEALERSHIP INFORMED THAT THEY WERE INSTRUCTED BY JEEP TO NOT INSPECT ANY CARS UNTIL THE PARTS CAME IN. I ASKED WHEN THAT WOULD BE AND HE WAS UNSURE, AND SAID COULD BE "MORE THAN A MONTH" WHEN I ASKED IS THIS CAR SAFE TO DRIVE, HE TOLD ME "JUST PRESS HARDER DOWN ON THE BRAKES". I WAS SHOCKED TO HEAR THIS WHEN IN THE LETTER IT SAYS THEY ARE "SINCERELY CONCERNED ABOUT YOUR SAFETY", YET SOMETHING AS CRUCIAL AS THE BRAKES COULD MALFUNCTION AND CAUSE A CRASH. AS SOMEONE THAT COMMUTES DAILY ON BUSY I-95, THIS IS EXTREMELY UNSETTLING TO ME, AND I AM HESITANT TO CONTINUE DRIVING, ESPECIALLY WHEN THE DEALERSHIP INFORMS ME TO CALL BACK IN A MONTH TO FIND AN UPDATE. *TR

CHRYSLER HAS BEEN FORCED TO ISSUE A RECALL NOTICE ON THE BRAKE BOOSTER OF OUR 2014 JEEP GRAND CHEROKEE. THIS RECALL HAS BEEN IN THE NEWS FOR ABOUT SIX MONTHS. WE FINALLY GET AN OFFICIAL RECALL FROM CHRYSLER AND CALL OUR DEALER FOR REPAIRS. THE SERVICE DEPARTMENT OF OUR DEALER TELLS US THAT THERE ARE NO PARTS TO REPAIR OR REPLACE THE BRAKE BOOSTER, AND THEY DON'T KNOW WHEN THEY WILL GET THE PARTS. CHRYSLER'S RECALL NOTICE STATES THAT OUR BRAKES MAY FAIL DUE TO THIS ISSUE. IT IS UNREASONABLE THAT CHRYSLER' SENDS RECALL NOTICES WITHOUT HAVING THE PARTS AVAILABLE TO FIX THE ISSUES. OUR CAR IS APPROXIMATELY ONE YEAR OLD, AND WE HAVE HAD NUMEROUS RECALLS. *TR

ON MAY 9, 2014 MY HUSBAND & I WERE DRIVING ON THE FREEWAY WHEN ALL OF THE SUDDEN THE SEAT BELT & AIRBAG LIGHTS STARTED ALARMING. I IMMEDIATELY REFERENCED OUR VEHICLE GUIDE AND FOLLOWED THE INSTRUCTIONS, CONTACTING THE DEALERSHIP RIGHT AWAY. MY CAR WAS EVALUATED 3 DAYS LATER AND I WAS INFORMED THAT MY ENTIRE AIRBAG MODULE WAS NON-FUNCTIONAL AND NEEDED TO BE REPLACED. IT HAS NOW BEEN A MONTH THAT I HAVE BEEN DRIVING WITHOUT FUNCTIONAL AIRBAGS BECAUSE THE PART IS APPARENTLY ON BACK ORDER AT CHRYSLER. NOT TO MENTION THE FACT THAT I WAS TOLD THAT THERE IS NO WAY TO DISABLE THE ALARMS WHILE AWAITING THE FIX, SO I HAVE TO DRIVE WITH THE DISTRACTION OF CONSTANT "DINGING" EVERYWHERE I GO. THIS IS A SERIOUS SAFETY CONCERN! IN GENERAL, THIS VEHICLE HAS BEEN A PAIN SINCE I PURCHASED IT!! THREE RECALLS IN ONE YEAR, A TIRE THAT NEEDED TO BE REPLACED JUST AFTER PURCHASE (PRETTY SURE IT HAD A HOLE WHEN WE DROVE IT OFF THE LOT), AND NOW THIS. I DEFINITELY WOULD NOT PURCHASE THIS VEHICLE AGAIN. *TR

TO WHOM IT MAY CONCERN, I CONTACTED MY DEALER REGARDING THE RECALL P14 AND ACCORDING TO THE DEALER THE WAITING TIME FOR THE NEEDED PARTS FROM CHRYSLER IS ABOUT TWO MONTHS WHICH I DON'T FIND REASONABLE. PLEASE ADVICE IF THERE'S A WAY TO SPEED UP THE PROCESS? *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE OC MODULE NEEDED TO BE REPLACED HOWEVER, THE PART WAS NOT AVAILABLE. THE CONTACT INDICATED THAT HE WOULD BE TRAVELING AND ATTEMPTED TO GET THE LOCAL AUTHORIZED DEALER TO SHIP THE PART TO ANOTHER AUTHORIZED DEALER AND WAS WAITING FOR A RESPONSE FROM A CASE MANAGER. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) AND WAS ALSO WAITING FOR PARTS FOR THE RECALL REPAIR. THE AUTHORIZED DEALER HAD NEITHER A SPECIFIC DATE NOR A TIMEFRAME TO LET THE CONTACT KNOW WHEN THE PARTS WOULD BECOME AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,168.

AS OF YESTERDAY I HAVE HAD MY 2014 GRAND CHEROKEE FOR 1 YEAR. I BOUGHT IT WITH 6 MILES ON IT BRAND NEW. SINCE THEN I HAVE BEEN BACK TO THE DEALER 16 TIMES FOR NUMEROUS ISSUES. 4 OF WHICH WAS RELATED TO THE FAULTY TRANSMISSION. THERE WERE 3 FLASH UPDATES FOR THE TRANSMISSION AND NONE OF THE ADDRESSED HE PROBLEM. THE ROUGH SHIFTING, JERKING OF THE VEHICLE AND EXTREMELY HIGH RUNNING RPM'S MUST BE DOING FURTHER DAMAGE TO THE POWER TRAIN. THERE IS NO SMOOTH SHIFTING FROM 1-2-3 NOR IS THERE FROM 3-2-1. GETTING ON AND OFF THE HIGHWAY IS ALWAYS INTERESTING. TRYING TO GET ON THE HIGHWAY THE VEHICLE FEELS BOGGED DOWN AND TAKES SOME TIME TO SHIFT TO THE NEXT GEAR. YOU ARE GIVING IT GAS AND IT JUST IS STUCK IN 3-4 OR 5TH GEAR AND YOU ARE PUTTING ON THE HIGHWAY TRYING TO GET ON AND THEN OUT OF NO WHERE THE TRANSMISSION UNLEASHES AND THE CAR JUST TAKES OFF. GETTING OFF THE HIGHWAY ON AN EXIT RAMP ANY TIME OF SLOW DOWN (FAST OR GRADUALLY) THE CAR JUST WHINES AND THE RPM'S ARE WAY IN THE RED, SINCE THE TRANSMISSION WILL NOT DOWNSHIFT PROPERLY. AGAIN BROUGHT IT TO THE DEALER THAT SOLD IT TO ME FOR ALL THE FLASH UPDATES AND ANOTHER VISIT TO SAY IT IS STILL NOT OPERATING PROPERLY AND THEY TOLD ME TO RUN IT IN SPORT MODE OR TURN OFF THE ECO BUTTON. WELL WHAT GOOD IS GIVING YOU THE OPTION FOR A ECO BUTTON AND CAN'T EVEN USE IT....NOT TO MENTION IT REALLY DOESN'T ADDRESS THE UNDERLINING PROBLEM WITH THE FAULTY TRANSMISSION. VERY FRUSTRATED WITH HE CAR, JEEP AND THE DEALER DUE TO THEIR LACK OF SUPP

WE RECEIVED A NOTIFICATION THAT THE BRAKES COULD BE FAULTY ON MY VEHICLE LISTED ABOVE. I HAVE ALREADY HAD ISSUES WITH THE BRAKES LOCKING UP AND NOT WORKING CORRECTLY IN A THUNDER STORM.I WENT TO THE DEALERSHIP TODAY TO REQUEST THE REPAIR LIKE THE MAILER SENT TO ME ABOUT A CURRENT RECALL ADVISED ME TO DO. THEY TOLD ME THAT THEY ARE UNABLE TO GET IT FIXED UNTIL AUGUST. I HAVE TO GO TO FLORIDA LATER IN THE YEAR AND AM AFRAID MY CAR WILL FAIL IN TRANSIT. THE RECALL STATES THAT THERE ARE ISSUES WHEN DRIVING IN RAIN AND OTHER BAD WEATHER CONDITIONS. I CAN NOT CONTROL DRIVING IN BAD WEATHER WHEN OUT OF THE STATE. I NEED IMMEDIATE ATTENTION TO THIS ISSUE AS THE CAR HAS ALREADY SHOWN SIGNS OF BEING AFFECTED. NOT GETTING THIS FIXED IS PUTTING ME, MY FAMILY, AND EVERYONE ELSE ON THE ROAD AT RISK OF A FATAL CAR ACCIDENT. I CALLED CHRYSLER AND WAS TOLD THAT THEY SIMPLY DON'T HAVE THE PARTS READY. I DON'T UNDERSTAND HOW THERE COULD BE A FACTORY ISSUE THAT PUTS SO MANY PEOPLE AT RISK AND NO ONE IS WILLING TO FIX IT. *TR

HI-- REGARDING BRAKE BOOSTER RECALL ON JEEP GRAND CHEROKEE... ONE DAY AFTER RECEIVING RECALL FROM CHRYSLER--DEALER ADVISES PARTS ARE NOT AVAILABLE AND WILL NOTIFY WHEN THEY ARE. IT APPEARS MANUFACTURER IS "GOING THRU THE MOTIONS" TO SATISFY NHTSA....AND REDUCE POSSIBILITY OF LITIGATION. SOME INCENTIVE NEEDS TO ADDED TO THE PROCESS I.E MANUFACTURER IS NOT MOTIVATED CURRENTLY TO EXPEDITE THE PROCESS...ESPECIALLY FOR SOMETHING THAT IS AN EXPENSE TO THEM. THUS, IN THIS CASE,THE VEHICLE OWNER IS "FORCED" TO DRIVE A VEHICLE IN WHICH THE BRAKES MAY NOT FUNCTION IN RAINY WEATHER. THATS JUST GREAT!! *TR

AIRBAGS SYSTEM FAILED AND RENDERED CAR UNSAFE TO DRIVE. PASSENGER AIRBAG DISABLED EVEN WHEN PASSENGER WAS IN THE PASSENGER SEAT. AT THE SAME TIME ADAPTIVE CRUISE CONTROL FAILED WHILE BEING IN USE WHICH POTENTIALLY COULD RESULT IN A CRASH. DROVE 5H HOURS HOME AND THEN DROPPED THE CAR AT THE DEALER. ISSUE CONNECTED WITH FAILED ORC MODULE. NUMEROUS SIMILAR INCIDENTS REPORTED BY OTHER DRIVERS ON INTERNET FORUM. FAILURE ALWAYS RESULTS IN LOSS OF AIRBAGS, SEAT BELTS PRETENSION, ADAPTIVE HEAD RESTRAIN AND ADAPTIVE CRUISE CONTROL, FORWARD COLLISION WARNING SYSTEM. *TR

1. ALLEGEDLY REPAIRED TWO WEEKS EARLIER, THE "OCR," AN AIRBAG SENSOR, FAILED. THIS PART APPARENTLY IS LOCATED UNDER THE FRONT PASSENGER SEAT. "SERVICE AIRBAG SYSTEM" WAS DISPLAYED. 2. ON MONDAY, MAY 26, 2014 A SEAT BELT WARNING APPEARED ON THE ELECTRONIC DISPLAY AND A CHIME RANG FOR 10 MINUTES OR SO. BOTH THE DRIVER AND THE PASSENGER IN THE FRONT SEAT WERE BELTED IN. 3. ON MONDAY, MAY 26, 2014 THE CRUISE CONTROL BECAME INOPERATIVE. THE ELECTRONIC DISPLAY SHOWED "CRUISE CONTROL UNAVAILABLE." IN THE PAST THE FORWARD COLLISION WARNING (FCW) HAS SHOWN PHANTOM ALERTS, TELLING ME TO "BRAKE! BRAKE! BRAKE!" EVEN THOUGH THERE NO VEHICLES OR OBJECTS IN FRONT OF THE JEEP. AT OTHER TIMES, THE FCW SHOWED NO ALERT EVEN THOUGH ANOTHER VEHICLE SUDDENLY APPEARED IN FRONT OF THE JEEP. *TR

RECEIVED A RECALL NOTICE P14 / NHTSA 14V-154 WHEN ARRIVED AT DEALER WAS TOLD UNABLE TO REPAIR DUE TO CHRYSLER HAD DEALER RETURN REPAIR PARTS? TOLD TO TRY CALLING IN AUG. 2014. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE DEALER WAS CONTACTED WHO MADE THE CONTACT AWARE THAT THERE WAS ONLY A LIMITED AMOUNT OF PARTS BEING MADE AVAILABLE TO REPAIR THE DEFECT. THE MANUFACTURER WAS MADE AWARE OF THE PROLONGED WAIT TIME. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE HAD NOT EXHIBITED THE FAILURE.

I LEASED MY CAR FROM MAY 9 2013. I HAVE PROBLEMS WITH TAIL GATE (TRUNK ) AND REAR VIEW CAMERA TALL GATE UNEXPECTEDLY OPENING ON THE ROAD AND IMPOSSIBLE TO CLOSE IT. SOME TIMES IMPOSSIBLE TO OPEN TALL GATE. THIS PROBLEM OCCURRED ALREADY FEW TIMES ON ROAD AND ALL MY STAFF FROM TRUNK WAS ON THE ROAD. REAR VIEW CAMERA DOESN'T WORK. SCREEN TURNS BLUE I WAS IN SERVICE 7 TIMES SINCE NOV 07 2013, BUT THEY STILL DID NOT FIX. CHRYSLER OPENED CASE #[XXX] BUT THEY DO NOTHING, ONLY ARE SUGGESTING ME TO GO IN SERVICE AGAIN. USING CAR BECOMES UNSAFE BECAUSE THE TRUNK CAN BE OPENED AT ANY TIME ON ROAD I PAY REGULARLY LEASE AND ALREADY IN DESPAIR THEY DON'T NOT ANSWER TO MY REQUESTS. THANK YOU FOR YOUR HELP INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED WAS UNABLE TO PERFORM THE REPAIR. THE DEALER INFORMED THAT THE REMEDY PART WOULD NOT BE AVAILABLE UNTIL JULY OF 2014. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WE PURCHASED JEEP ON APRIL 27TH, WE LOVE IT THEN FEW DAYS LATER, THE DRIVER CV AXLE WENT OFF AND SPILLED THE GREASE OVER WHEEL... TOOK IT TO DEALERSHIP AND WAITED FOR WHOLE ONE WEEK TO REPLACE THE DRIVER'S... SO, I ASKED THEM TO REPLACE BOTH FOR ONCE BUT THEY SAID NO. SO OTHER ONE WEEK LATER, PASSENGER SIDE WENT OUT... TOOK 2 DAYS. ONLY 650 MILES THAT TIME. SO, AT 950 MILES, WE SAW SOME SMOKE COMING OUT FROM INTERIOR TRUNK. IT TURNED OUT THAT THE BULB TOUCHES THE INTERIOR TRUNK COVER AND IT CURRENT GOT A HOLE WITH PLASTIC BURNT. ALL UNDER 1K MILE?!? SO, WE CONTACTED CHRYSLER CARE LAST FRIDAY AND HEAR NOTHING FROM THEM.... *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER AND THE MANUFACTURER WERE BOTH MADE AWARE OF THE DELAY. THE DEALER STATED THE PARTS WOULD NOT BE AVAILABLE UNTIL JULY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I RECEIVED A MANUFACTURE RECALL LETTER, WHEN I CONTACTED THE DEALERSHIP TO SCHEDULE THE APPOINTMENT, THE JEEP DEALERSHIP TOLD ME THEY HAD NOT HEARD OF ANY RECALL AND HAD NO REPAIR PARTS FOR THE BRAKES. HE THEN SUGGESTED I TRY BACK IN THREE WEEKS AND SEE IF THEY HEAR ANYTHING BY THAT TIME, BUT HE ADDED, WITH ALL THE PHONE CALLS HE'S HAD TODAY, HE DID NOT KNOW IF THE COMPANY HAD ENOUGH PARTS TO COVER ALL THE VEHICLES. WHAT AM I SUPPOSE TO DO WITH MY VEHICLE? I ATTEMPTED TO CONTACT THE NUMBER FOR THE JEEP RECALL LISTED ON THE RECALL LETTER, BUT ALL I GET IS A RECORDING STATING ALL LINES ARE BUSY. *TR

ON A RECENT LONG TRIP (500 MILES EACH WAY) A COMPUTER MALFUNCTION POPPED UP WHILE DRIVING. THE VEHICLE'S PHONE CALLED FOR SERVICE, FOLLOWED BY THE AIRBAG LIGHT AND SEAT BELT INDICATOR WENT OFF. I PULLED INTO A JEEP DEALER RIGHT BEFORE CLOSING AND THE TOLD ME THE ISSUE WAS IN THE AIRBAG CONTROL MODULE SOMEWHERE BUT IT COULDN'T BE FIXED EASILY AND THAT THE PARTS WERE ON BACK-ORDER. THE CAR IS DRIVE-ABLE BUT THE AIRBAG SYSTEM IS INOPERATIVE. I HAVE SINCE SPOKEN TO THE DEALER IN MY HOME-STATE AND CONFIRMED THIS IS A COMMON PROBLEM POPPING UP ON THE 2014 MODEL YEAR GRAND CHEROKEE AND THAT EVEN REPLACING THE MODULE WAS A GUESS AT BEST AS TO WHAT THE PROBLEM WAS. SO LONG STORY SHORT I HAVE A BRAND NEW VEHICLE WITH LESS THAN 10,000 MILES WITH A MALFUNCTIONING/INOPERATIVE AIRBAG SYSTEM THAT THE DEALERSHIP SAYS MAY OR MAY NOT BE FIXABLE. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE BECAME INVOLVED IN A CRASH WITH A DEER. THE VEHICLE WAS DESTROYED AND A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE CONTACT HAD RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE BRAKE FAILURE THAT WAS DESCRIBED IN THE RECALL WAS THE FAILURE THAT SHE EXPERIENCED, WHICH SHE BELIEVED WAS THE CAUSE OF THE CRASH. THE VEHICLE WAS NOT INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

AFTER DRIVING VEHICLE FOR FIRST WEEK OF PURCHASE, WHILE CLEANING VEHICLE I NOTICED AN INCREDIBLE AMOUNT OF GREASE ON THE INSIDE OF THE FRONT RIMS. LOOKED UNDER THE VEHICLE THE RIGHT DRIVERS BOOT WAS SPLIT AND THE CLAMP WAS HANGING AROUND THE AXLE. WHEN I RETURNED VEHICLE TO DEALER THEY LOOKED AT IT AND SAID IT WAS SAFE TO DRIVE UNTIL THEY ORDERED THE REPLACEMENT PARTS WHICH WAS ON BACKORDER. IT HAS BEEN TWO WEEKS SINCE THEN AND STILL NO PARTS HAVE COME IN. I AM CONCERNED ABOUT DRIVING THE VEHICLE BECAUSE THE GREASE IS ALL OVER THE DISC BRAKE PADS AND COULD CAUSE AND ACCIDENT DUE TO BRAKE FAILURE FROM THE GREASE. *TR

AS OF YESTERDAY I HAVE HAD MY 2014 GRAND CHEROKEE FOR 1 YEAR. I BOUGHT IT WITH 6 MILES ON IT BRAND NEW. SINCE THEN I HAVE BEEN BACK TO THE DEALER 16 TIMES FOR NUMEROUS ISSUES. 4 OF WHICH WAS RELATED TO THE FAULTY TRANSMISSION. THERE WERE 3 FLASH UPDATES FOR THE TRANSMISSION AND NONE OF THE ADDRESSED HE PROBLEM. THE ROUGH SHIFTING, JERKING OF THE VEHICLE AND EXTREMELY HIGH RUNNING RPM'S MUST BE DOING FURTHER DAMAGE TO THE POWER TRAIN. THERE IS NO SMOOTH SHIFTING FROM 1-2-3 NOR IS THERE FROM 3-2-1. GETTING ON AND OFF THE HIGHWAY IS ALWAYS INTERESTING. TRYING TO GET ON THE HIGHWAY THE VEHICLE FEELS BOGGED DOWN AND TAKES SOME TIME TO SHIFT TO THE NEXT GEAR. YOU ARE GIVING IT GAS AND IT JUST IS STUCK IN 3-4 OR 5TH GEAR AND YOU ARE PUTTING ON THE HIGHWAY TRYING TO GET ON AND THEN OUT OF NO WHERE THE TRANSMISSION UNLEASHES AND THE CAR JUST TAKES OFF. GETTING OFF THE HIGHWAY ON AN EXIT RAMP ANY TIME OF SLOW DOWN (FAST OR GRADUALLY) THE CAR JUST WHINES AND THE RPM'S ARE WAY IN THE RED, SINCE THE TRANSMISSION WILL NOT DOWNSHIFT PROPERLY. AGAIN BROUGHT IT TO THE DEALER THAT SOLD IT TO ME FOR ALL THE FLASH UPDATES AND ANOTHER VISIT TO SAY IT IS STILL NOT OPERATING PROPERLY AND THEY TOLD ME TO RUN IT IN SPORT MODE OR TURN OFF THE ECO BUTTON. WELL WHAT GOOD IS GIVING YOU THE OPTION FOR A ECO BUTTON AND CAN'T EVEN USE IT....NOT TO MENTION IT REALLY DOESN'T ADDRESS THE UNDERLINING PROBLEM WITH THE FAULTY TRANSMISSION. VERY FRUSTRATED WITH HE CAR, JEEP AND THE DEALER DUE TO THEIR LACK OF SUPP

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THERE WAS GREASE LEAKING FROM UNDERNEATH THE VEHICLE. THE CONTACT DISCOVERED THAT THE CLAMPS OF THE CV JOINT WERE NOT CONNECTED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE CV JOINT HOUSING WAS NOT CONNECTED. THE CLAMPS ON BOTH SIDES WERE HANGING LOOSE AND THE RUBBER HOUSING WAS CUT OPEN ALLOWING THE GREASE TO LEAK. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE VEHICLE HAD NOT BEEN REPAIRED BECAUSE THE PART WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 2,400.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHEN DEPRESSING THE ACCELERATOR PEDAL, THERE WAS A STRONG ODOR FROM THE VEHICLE. THE CONTACT STATED THAT HE PLACED TWO CARBON MONOXIDE DETECTORS IN THE VEHICLE AND THEY BOTH REGISTERED AT THE HIGHEST LEVEL OF 173 PARTS PER MILLION. THE CONTACT RECEIVED MEDICAL ATTENTION FOR CARBON MONOXIDE EXPOSURE. THE VEHICLE WAS TAKEN TO THE DEALER ON NUMEROUS OCCASIONS WHERE THE FAILURE WAS UNABLE TO BE RECTIFIED. ON ONE OCCASION, A TECHNICIAN DROVE THE VEHICLE AND STATED THAT THE FAILURE OCCURRED DUE TO THE WAY THE CONTACT DROVE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100 AND THE CURRENT MILEAGE 11,000.