2014 Jeep Grand Cherokee complaints

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE WOULD AUTOMATICALLY SHIFT GEARS AND THE CHECK ENGINE WARNING LIGHT WOULD ILLUMINATE INTERMITTENTLY. THE VEHICLE WAS TOWED TO A DEALER WHERE UNKNOWN REPAIRS WERE MADE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 500 AND THE CURRENT MILEAGE WAS 5,000.

WHEN I DROVE THE CAR AT AROUND 60 MPH THE STEERING WHEEL SHAKES SIDE TO SIDE AGGRESSIVELY. THE DEALERSHIP CHANGED TWO DRIVE SHAFTS AND CHECKED THE BALANCE OF THE TIRES. AFTER ALL THAT IT STILL SHAKES THE DEALERSHIP SAID IT JUST HOW THE JEEP RIDES NO CAR OR TRUCK I'VE DROVE EVER DID THAT. I THINK ITS A SAFETY DEFECT IN THE STEERING AT HIGH SPEEDS AND ALL I DRIVE IS EXPRESSWAY DRIVING. A NEW VEHICLE SHOULDN'T DRIVE LIKE THIS. *TR

SIMILAR TO NHTSA IDS#: 10533622 AND 10533524. OCCURRENCE: 5 TIMES TO DATE FREQUENCY: RANDOMLY SPEED: LESS THAN OR EQUAL TO 50 MPH EACH TIME ADAPTIVE CRUISE CONTROL: ALWAYS OFF, NEVER ON VEHICLE MILEAGE: ~ 3,200 THE CAR RANDOMLY APPLIES THE BRAKES EVEN THOUGH THERE ARE NO OBJECTS IN THE ROAD (FRONT, REAR OR SIDES) AND NO PENDING ACCIDENT. OUT OF THE FIVE TIMES, TWO OF THOSE TIMES SO HARD THAT THE ANTI-LOCK BRAKES ACTIVATED. THIS IS VERY DANGEROUS AND CAN CAUSE AN ACCIDENT. TO DATE NO ACCIDENTS, BECAUSE NO CARS HAVE BEEN AROUND WHEN THIS HAPPENS. I HAVE A FAMILY AND AM AFRAID TO CONTINUE TO DRIVE OR LET THEM DRIVE THIS VEHICLE. IT HAS BEEN TO THE DEALER ONCE FOR THIS ISSUE AND WILL NOW GO IN A SECOND TIME BECAUSE THE ISSUE WAS NOT RESOLVED. THE NTSB SHOULD REALLY LOOK INTO THIS ISSUE WITH CHRYSLER AND EITHER ISSUE A RECALL OR AT A MINIMUM ISSUE A TSB. *TR

THE VEHICLE HAS BEEN GIVING ME TROUBLE WITH LOTS OF NECESSITIES LIKE AIR CONDITIONING SHUTTING OFF AND FRONTS LIGHT TURN OFF ON THEIR OWN. ON FRIDAY, SEPTEMBER 6TH 2013, I WAS DRIVING TO THE DEALERSHIP TO GET THINGS FIXED BUT WHILE I WAS ON MY WAY THERE DRIVING, THE STEERING WHEEL JUST LOCKED AND THE VEHICLE WONT RESPOND AND IT WAS RUNNING, IT SWITCHED TO NEUTRO THEN PARK ON ITS OWN AND STEERING WHEEL LOCKED AND BRAKES ARE HEAVY! MIRACULOUSLY AND THANKS GOD, I WAS NOT INJURED AND THE VEHICLE NOT DAMAGED! I WAS IN BIG SHOCK AND STRESS! I HAVE NEVER EXPERIENCED SOMETHING LIKE THAT, IT NEARLY COULD HAVE BEEN KILLED ME OR HIT SOMETHING OR SOMEBODY OR CAUSING DAMAGE! I WENT TO THE DEALERSHIP AND SPOKE TO ONE OF THE SERVICE CENTER MANAGER AND EXPLAINED WHAT HAPPENED, THEY TESTED THE VEHICLE AND IT THE MANAGER TOLD ME, THIS VEHICLE HAS LOTS OF ISSUES NEED TO BE FIXED! I TOLD THEM, THIS VEHICLE NEARLY GOT ME KILLED OR INJURED OR SOME DAMAGE COULD HAVE BEEN HAPPENED! THEY GAVE ME A CHEAP RENTAL CAR AND REFER ME TO TALK DIRECTLY TO THE COMPANY PRODUCED THE VEHICLE! I CALLED ON FRIDAY AND THEY GAVE ME A CASE NUMBER AND TOLD ME YOUR CASE WILL BE ASSIGNED TO A MANAGER WHOM WILL CONTACT YOU! I HAVE TRYING SINCE THEN TO GET A HOLD OF ANYBODY TO HELP! BUT SEEMS NOBODY SEEMS TO BE TAKING THIS SERIOUSLY! AND I WOULD JUST WONDER, WHAT IF YOU ARE IN THE VEHICLE WITH KIDS OR SOMEBODY OF YOUR FAMILY MEMBERS OR FRIENDS! WOULD YOU GUYS TAKE IT SERIOUSLY IF SOMETHING BAD COULD HAVE BEEN HAPPENED TO M

UPON STARTING MY 2014 JEEP GRAND CHEROKEE OVERLAND, ALL OF THE WARNING LIGHTS CAME ON AND REMAINED ON. THIS INCLUDED, BUT WAS NOT LIMITED TO: AIRBAGS, ELECTRONIC STABILITY CONTROL, ABS BRAKE SYSTEM,CHECK ENGINE LIGHT, AND OTHERS. THE MESSAGES IN THE DASHBOARD INFORMATION SCREEN INDICATED VARIOUS FAILURES AND THE NEED TO SERVICE IMMEDIATELY. THE REAR BACKUP CAMERA ALSO BECAME NON FUNCTIONING. AFTER SHUTTING DOWN THE VEHICLE, WAITING SEVERAL MINUTES AND THEN RESTARTING, THE PROBLEMS CONTINUED. OUT OF SAFETY CONCERNS, I CALLED THE NEAREST JEEP DEALER AND WAS ADVISED THEY "HAD NEVER HEARD OF THIS" AND IF I WANTED SERVICE THAT I WOULD HAVE TO LEAVE THE VEHICLE THERE SINCE THEY DO NOT MAKE APPOINTMENTS. THE LIGHTS WENT OUT UPON RESTARTING AGAIN, HOWEVER I AM VERY TENTATIVE ABOUT DRIVING IT, AS I DO NOT KNOW IF THESE IMPORTANT SAFETY SYSTEMS AND/OR WARNINGS HAVE FAILED. THIS IS POTENTIALLY EXTREMELY DANGEROUS AND TOTALLY INEXCUSABLE IN A $47,000 VEHICLE WHICH IS LESS THAN 6 MONTHS OLD. THE NAVIGATION SYSTEM AND RADIO HAVE NOT WORKED PROPERLY SINCE I PURCHASED THE JEEP. UPON CALLING JEEP, AND PROVIDING MY VIN #, I WAS ADVISED THAT IT NEEDED A "RADIO ENHANCEMENT". LOOKING ONLINE, THERE ARE MANY COMPLAINTS OF THIS ELECTRICAL SAFETY ISSUE, AND YET TWO LOCAL DEALERS HAVE NEVER HEARD OF IT ? THERE ALSO DOESN'T APPEAR TO BE ANY APPARENT "FIX" AT THIS TIME. HOPEFULLY THE NHTSA CAN LOOK INTO THIS POTENTIALLY DANGEROUS PROBLEM. *TR

FIRST INSTANCE: AT VEHICLE STARTUP, ELECTRONIC GAUGE CLUSTER IMMEDIATELY POSTED "SERVICE IMMEDIATELY" WARNINGS FOR ABS, AIR BAGS, 4X4 SUSPENSION, PARKSENSE, AMONG OTHERS. SPEEDOMETER WAS NOT OPERATIONAL. UNSURE IF BLIND SPOT MONITORING WAS OPERATIONAL. CHECK ENGINE LIGHT REMAINED ON. TURNING OFF IGNITION, OPENING DOORS, AND WAITING SEVERAL MINUTES DID NOT CLEAR THE ISSUE. AFTER WAITING OVERNIGHT, EVERYTHING WAS OPERABLE. AT FIRST SERVICE VISIT, DEALER RECONFIGURED PCM PER CHRYSLER AND RETURNED VEHICLE. SECOND INSTANCE: APPROXIMATELY TWO WEEKS LATER, THE ABOVE ISSUE RECURRED. WE COULD NOT MAKE IT TO THE DEALER AND HAD TO DRIVE THE VEHICLE IN THIS CONDITION. A FEW DAYS LATER, THE ISSUE RECURRED ONCE MORE. THIS TIME, WE WERE ABLE TO DRIVE IT TO DEALER. WHILE SERVICE WAS CLOSED, WE ASKED SOMEONE TO VERIFY THE CONDITION AND DOWNLOAD CODES. WE CONTACTED JEEP CUSTOMER CARE AND WAS ASSIGNED A CASE MANAGER. AT SERVICE VISIT, THE DEALER STATED THEY WERE UNAWARE OF THIS EVER HAPPENING, AND I TOLD THEM I HAD SEEN SEVERAL CASES ON JEEP INTERNET FORUMS OF AN ABS MODULE BEING REPLACED. AFTER SPEAKING WITH JEEP, DEALER INSTALLED NEW ABS MODULE. ALSO, WE WERE GIVEN A RENTAL CHRYSLER 300C FOR ONE DAY DURING THIS VISIT, AND IT FAILED TO START THE MORNING WE HAD IT DUE TO AN APPARENT ELECTRICAL ISSUE AND HAD TO BE TOWED FROM OUR GARAGE. JUST TWO WEEKS AFTER THE JEEP HAD THE ABS MODULE REPLACED, WE HAVE YET TO SEE RECURRENCE. HOWEVER, WHEN I ASKED CHRYSLER CASE MANAGER IF ALL SYSTEMS DISPLAYED AS

WHEN I TURNED MY VEHICLE ON THIS MORNING THE INSTRUMENT CLUSTER SHOWED WARNING LIGHTS FOR THE ENGINE, EMERGENCY BRAKE, AIRBAGS, ABS AND ELECTRONIC STABILITY CONTROL. I ALSO GOT SEPARATE MESSAGES SAYING TO HAVE THE AIRBAGS, ABS AND ELECTRONIC STABILITY CONTROL CHECKED. THE SPEEDOMETER WOULD NOT WORK WHEN I STARTED DRIVING NOR WOULD THE ODOMETER. ALTHOUGH IT DOESN'T APPEAR THAT THERE IS ANYTHING ACTUALLY WRONG WITH THE CAR, THIS IS OBVIOUSLY A SAFETY HAZARD SINCE I CANNOT TELL WHAT SPEED I AM DRIVING AT. WILL BE BRINGING THE CAR IN TO THE DEALER TO GET THE ISSUE SORTED, BUT WANTED TO FILE A COMPLAINT IN THE HOPES THAT A RECALL OCCURS (IT APPEARS AS THOUGH I AM NOT THE FIRST PERSON THIS HAS HAPPENED TO). *TR

VEHICLE HAS AN OSCILLATING VIBRATION AT ANYTIME WITH NO REASON. IT HAPPENS AT ALL DIFFERENT SPEEDS AND ROAD CONDITIONS. *TT

VEHICLE IS SLOW WHEN SHIFTING IN LOW GEARS; PULLING AWAY FROM STOP LIGHTS/SIGNS FEELS AS IF THE CAR IS NOT IN DRIVE AND GOING TO STALL. THIS COULD RESULT IN BEING REAR ENDED SINCE SO MANY DRIVERS SPEED AWAY WHEN LIGHT TURNS GREEN. IT SEEMS LIKE IT STUTTERS DURING SHIFTING. HAVING IT IN ECO-MODE HIGHLIGHTS THE ISSUE FURTHER. THE DOWN SHIFTING AT HIGHER SPEEDS FEELS LIKE A STICK SHIFT CAR, NOT NORMAL OR COMFORTABLE. EVEN ON THE HIGHWAY ACCELERATION IS OFTEN NOT VERY RESPONSIVE DURING ENTRANCE AND PASSING. THE GAS PEDAL IS VERY TOUCHY, NO WAY TO PULL AWAY SLOWLY, JUST TAKES OFF; THIS MIGHT BE PART OF THE ISSUE, CONFUSING THE SENSORS DURING SHIFTING. I CONTACTED MY SALES PERSON WHO SAID HE'D HAVE A SERVICE TECH CONTACT ME, NO CALLS YET. I WISH I HAD CHECKED THIS SITE AND EDMUNDS BEFORE BUYING, AS I WOULD HAVE CHOSE A DIFFERENT MANUFACTURER. THIS IS MY 4TH JEEP GR CHEROKEE, UNFORTUNATELY THE LEAST DESIRABLE, MY '09 HAD ZERO ISSUES AND ORIGINAL BRAKES AT TRADE IN WITH OVER 105,000 MILES; '14 IS LIKELY MY LAST. *TR

WHEN USING THE REMOTE START... THE CAR DOES TURN ON. HOWEVER, IT DOESN'T REMEMBER SETTINGS OR ADJUST INSIDE OPTIONS (HEATED SEATS, STEERING WHEEL, DEFROSTERS) IN THE SUMMER THE A/C DOESN'T TRN ON. WHEN I OPEN THE DOOR THAT'S WHEN THE SETTINGS TURN ON. SYSTEM IS NOT RUNNING AS DESIGNED. *TR

I PURCHASED A 2014 JEEP GRAND CHEROKEE LIMITED FOR $46,000 FROM DOTHAN CHRYSLER DODGE JEEP RAM ON SATURDAY, AUGUST 17TH, 2013. WE DROVE OFF THE AT 8:30 P.M. THAT EVENING. ON MONDAY, AUGUST 19TH, AT APPROXIMATELY 4:00 P.M. AS I WAS DRIVING DOWN THE HIGHWAY AFTER HAVING JUST LEFT MY JOB AT THE WASHINGTON COUNTY SHERIFF' OFFICE, WHERE I AM THE PUBLIC INFORMATION OFFICER, MY VEHICLE'S SCREEN FLASHED A WARNING THAT READ: VEHICLE GEAR SHIFT MALFUNCTION. THE SCREEN WENT COMPLETELY BLACK FOR APPROXIMATELY 1 MINUTE. WHEN IT CAME BACK ON THE SCREEN READ: PLEASE SERVICE TRANSMISSION FOLLOWED BY TURN OFF IGNITION TO ENGAGE PARK. I TRIED TO TURN OFF IGNITION, IN THE MIDDLE OF THE HIGHWAY, AND THE WARNING THEN READ: VEHICLE MUST BE IN PARK TO TURN OFF IGNITION. THIS ENDLESS CIRCLE CONTINUED AS I WAS ABLE TO STOP THE CAR AT A GAS STATION PARKING LOT. I SAT IN THE PARKING LOT OF THE GAS STATION FOR APPROXIMATELY 5-7 MINUTES WHERE I DOCUMENTED (VIA CELLPHONE CAMERA) THE REPEATED MESSAGES AND ATTEMPTED TO TURN MY ENGINE OFF AND SIMULTANEOUSLY ATTEMPTED TO PUT THE VEHICLE IN PARK. THE GEARS WOULD NOT DISPLAY. THERE WAS NO WAY TO SEE IF THE VEHICLE WAS IN PARK, OR WHAT GEAR IT WAS IN AT ALL. AFTER STRUGGLING WITH THE VEHICLE FOR CLOSE TO 7 MINUTES, I WAS FINALLY ABLE TO TURN THE IGNITION OFF. WHEN I RESTARTED THE VEHICLE, THE TRANSMISSION SERVICE LIGHT WAS ON. I CONTACTED THE DEALERSHIP (AS NOTED ABOVE) IMMEDIATELY. I WAS ASSURED BY THE SALESMAN THAT THIS "HAPPENS ALL THE TIME TO JEEPS". THIS WA

I WAS REAR ENDED BY A CAR TRAVELING +65 MPH WHILE I WAS TRAVELING 15 MPH. THE CAR SUSTAINED OVER $15,000 IN DAMAGE, HOWEVER MY CONCERN IS OVER THE DRIVERS SEAT WHICH CAME OF TRACK AND WAS BADLY MISALIGNED. FURTHERMORE, MY CAR HAS BEEN IN THE SHOP FOR OVER 56 DAYS NOW, AND THE PARTS REQUIRED TO FIX THE SEAT ARE NOT AVAILABLE. I HAVE BEEN GIVEN NO APPROXIMATE DATE OF HAVING THE SEAT FIXED AND AM WITHOUT A CAR INDEFINITELY. I HAVE ALSO BEEN TOLD THAT MANY OTHER S ARE WAITING FOR THIS PART, AT LEAST 57 CASES OF SPECIAL ORDER, LEADING ME TO BELIEVE THAT PRODUCTION HAS STOPPED DUE TO A DEFECT. *TR

VEHICLE STALLED AT A STOP LIGHT. THE INSTRUMENT PANEL REGISTERED NEUTRAL, BUT THE GEAR SHIFT WAS IN DRIVE, WITH THE ENGINE OFF. THE GEAR SHIFT WAS UNABLE TO SHIFT. CAR STALLED T RED LIGHT. ..UPDATED 08/19/13 *BF THE VEHICLE STARTED 15-20 MINUTES LATER. THE VEHICLE STALLED AGAIN SIX DAYS LATER. THE VEHICLE WAS UNABLE TO DIAGNOSE THE PROBLEM. UPDATED 08/27/13

AFTER TAKING MY NEW JEEP INTO DEALER BECAUSE THE "CHECK ENGINE" LIGHT CAME ON, I WAS TOLD THAT THERE WERE 16 STORED CODES BUT THEY COULD FIND NO PROBLEM AND THE COMPUTER WAS RESET. TWO DAYS LATER THE CHECK ENGINE LIGHT AGAIN CAME ON. I TOOK BACK TO THE DEALERSHIP AND WAS TOLD "THERE IS A LEAK IN THE FUEL TUBE" WE HAVE TO REPLACE IT BUT WE WILL HAVE TO ORDER THE PART; WE DON'T HAVE IT IN STOCK. I WAS TOLD "IT IS SAFE TO DRIVE"...A LEAK IN THE FUEL TUBE-WHAT THE HECK IS LEAKING-IS SAFE. OK, BUT TWO TRIPS TO THE DEALER WITH LESS THAN 2,500 MILES IS A BIT MUCH. I HAVE A 2006 JEEP, SAME MAKE/MODEL THAT HAD 1ST MAJOR REPAIR (WATER PUMP) AT 145,000 MILES....SO MUCH FOR IMPROVED MODELS. I AM VERY CONCERNED THAT THIS IS A HARBINGER OF FUTURE ISSUES. *TR

SHIFTER SERVICE

ON 8-1-2013 OUR 2 WEEK OLD NEW 2014 JEEP GRAND CHEROKEE WHEN STARTED THE INSTRUMENT CLUSTER WOULD NOT COME ON AND STAYED BLACK. I RESTARTED THE JEEP AND THE CLUSTER CAME ON. THEN ON 8-8-2013 THE SAME THING HAPPENED AGAIN THE INSTRUMENT CLUSTER WENT BLACK AND STAYED OFF FOR OVER FIFTEEN MINUTES. THIS IS A MAJOR SAFETY ISSUE AND I AM CONCERNED FOR MY WIFE AND DAUGHTERS SAFETY. I FILED A COMPLAINT WITH CHRYSLER YESTERDAY AND AM CALLING THE DEALERSHIP TODAY TO SEE WHAT CAN BE DONE. I JUST WANTED TO MAKE A RECORD OF THIS WITH YOU AS I SEE ONLINE THAT THIS IS A GROWING PROBLEM . *TR

THE BETTER BUSINESS BUREAU HAS POINTED ME TO YOU ALL AS YOU CAN SEE IN THE RESPONSE BELOW: THIS MESSAGE IS IN REGARD TO YOUR COMPLAINT SUBMITTED ON 6/17/2013 6:08:54 PM AGAINST CHRYSLER GROUP, LLC. YOUR COMPLAINT WAS ASSIGNED ID [XXX]. "ALTHOUGH YOU HAVE NOT EXPRESSED SATISFACTION IN THE RESOLUTION OF YOUR COMPLAINT, BASED ON THE INFORMATION PROVIDED BY BOTH YOU AND THE BUSINESS, THE BBB HAS DETERMINED THAT WE HAVE NO DOCUMENTED BASIS TO REQUIRE FURTHER ACTION OR RESPONSE FROM THE BUSINESS. THEREFORE, THE BBB WILL CLOSE THIS COMPLAINT AND NOT PURSUE IT FURTHER. FOR NEXT STEPS, PLEASE CONTACT THE NHTSA AT WWW.NHTSA.GOV FOR MORE INFORMATION." TO SUM UP THE ISSUE, I HAVE THE AUTOBRAKING FUNCTIONALITY TURNED OFF AND THE VEHICLE WILL SPORADICALLY BRAKE ON ITS OWN WHEN APPROACHING ANOTHER CAR/OBJECT AS PART OF THE ANTI-COLLISION WARNING SYSTEM. CHRYSLER GIVE THE OPTION OF TURNING THE BRAKING OFF OR ON, AND I HAVE IT SET TO "OFF" BUT THERE IS NO SOLUTION AS THEY CANNOT NOW DUPLICATE THE PROBLEM (IT'S SPORADIC). I USED TO BE ABLE TO REPLICATE THE PROBLEM WITH OTHER TECHNOLOGY ERRORS I WAS RECEIVING AND THEY FIXED THE ISSUE INITIALLY, BUT IT'S NOW SPORADIC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

HUGE ISSUE ? FIVE TIMES NOW, AS I'M DRIVING DOWN THE ROAD, THE DASHBOARD HAS LIT UP "BRAKE" IN RED AND THE VEHICLE WILL START BRAKING FOR NO REASON. I WILL NOT HAVE THE CRUISE CONTROL ON AND TWO OF THE FOUR TIMES, THERE WERE NO CARS AROUND ME. THIS WOULD SEEM TO BE A HUGE SAFETY HAZARD FOR MYSELF AND OTHER DRIVERS ON THE ROAD. THIS VEHICLE HAD LESS THAN 3500 MILES ON IT WHEN THE FIRST OCCURRENCE HAPPENED. *TR

CAR STALLED DURING A RIGHT TURN. THE INSTRUMENT PANEL REGISTERED NEUTRAL, BUT THE GEAR SHIFT WAS IN DRIVE, WITH THE ENGINE OFF. THE DEALER WAS UNABLE TO FIND A PROBLEM. ..UPDATED 08/19/13 *BF

THIS VEHICLE HAS ALLEGEDLY BEEN REPAIRED BY THE DEALERSHIP ON FRIDAY FOR THE SAME ISSUE I HAD TODAY. VEHICLE KEEPS JUMPING OUT OF DRIVE AND GOES INTO NEUTRAL. THIS IS A BIG SAFETY ISSUE. WHILE I WAS TRYING TO TURN LEFT THE VEHICLE JUMPED INTO NEUTRAL LEAVING ME TO FACE TRAFFIC COMING TOWARDS ME. I HAD TO PRESS THE BRAKE PEDAL THEN PUT THE VEHICLE BACK INTO DRIVE TO PULL AWAY. THANK GOD I WAS ONLY TRAVELING AT A LOW SPEED AND THE OTHER VEHICLES HAD TIME TO SLOW DOWN BEFORE HITTING ME. EITHER JEEP /CHRYSLER OR MY DEALERSHIP IS LYING WHEN THEY SAY THE VEHICLE HAD BEEN FIXED! *TR

ISSUES TO DATE: THESE ISSUES ARE NOT DEPENDENT ON WHICH KEY FOB IS PRESENT OR WHICH MEMORY SETTING IS PUSHED. IT HAPPENS ON ALL MEMORY AND PERSONALIZATION SETTINGS. --THE COLLISION WARNING AND ADAPTIVE CRUISE RANDOMLY SAY THEY ARE ACTIVE OR INACTIVE.. SOMETIMES THEY DON'T DO ANYTHING. WHEN CLICKING THE CHECK BOX FOR NEAR OR FAR, SOMETIMES IT WILL "UNCHECK" WHILE YOU ARE WATCHING IT. SOMETIMES YOU CAN CLICK FAR, THEN IT MOVES TO NEAR ALL ON ITS OWN. --RANDOMLY THE CHECK MARKS FOR OTHER VARIOUS CUSTOMIZATIONS DISAPPEAR. RANDOMLY THEY REAPPEAR. --NAV/RADIO RANDOMLY REBOOTS. THIS OCCURS IN PARK, AND WHILE DRIVING AT ALL SPEEDS --NAV HAS COMPLETELY LOST ME AND PUT ME IN THE MIDDLE OF A LARGE BODY OF WATER (HAVE PICTURE) --AC DOESN'T COME ON WHEN VEHICLE IS REMOTELY STARTED. IT WAS SET TO AUTO AND 74 WHEN THE VEHICLE WAS SHUT OFF. --RADIO SETTINGS DON'T CHANGE WHEN YOU PUSH FOR OCCUPANT ONE OR TWO-- THEN AGAIN SOMETIMES IT CHANGES JUST BECAUSE --XM SERVICE SOMETIMES TAKES 30 SECONDS OR MORE TO LOAD.. EVEN WHEN SITTING IN A WAL-MART PARKING LOT. WHILES IT'S LOADING THE REVERSE CAMERA DOESN'T ACTIVATE. -- GOTTEN TWO VEHICLE NEEDS SERVICE 911 MESSAGES. ONE JUST FOR SERVICE THE SECOND TIME FOR PHONE NOT WORKING (HAVE PICTURE OF THIS SCREEN) --ON SECOND MESSAGE I HAD THE VEHICLE CALL UCONNECT ASSIST. THE VEHICLE CALLED... MY PHONE WAS NOT LINKED TO IT. THE GIRL ON THE OTHER END HUNG UP ON ME AFTER I REFUSED TO PROVIDE MY VIN WHICH THE VEHICLES CENTER CONSOLE SAYS IT SENT. I HAVE BEEN WO

WHILE TRAVELING AT HIGH SPEED OR LOW SPEED FOR NO REASON VEHICLES GEAR SHIFTER SELECTS NEUTRAL ON ITS OWN. ALSO PROBLEMS WITH VEHICLE INSTRUMENTS DISPLAY, DISPLAYING VARIOUS FAULTS WITH VEHICLE. AFTER VEHICLE COMES TO A STOP AND VEHICLE RESTARTED PROBLEM DISAPPEARS THEN REAPPEARS A SHORT TIME LATER. NOW TAKEN BACK TO DEALER FOR THEM TO REPAIR VEHICLE. STILL WAITING AFTER TWO WEEKS FOR CHRYSLER TO REPAIR/SUPPLY NEW PARTS. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE MANUAL FOR THE VEHICLE STATED THAT THE ENGINE SHOULD SHUT OFF WHEN THE KEY FOB WAS REMOVED FROM THE VEHICLE. THE CONTACT PARKED THE VEHICLE IN A RESIDENTIAL GARAGE OVERNIGHT AND THE FOLLOWING DAY, HE FOUND THAT THE VEHICLE WAS STILL POWERED ON. THE VEHICLE WAS TAKEN TO THE DEALER BECAUSE THE FAILURE CAUSED THE CATALYTIC CONVERTER AND FUEL PUMP TO FAIL. THE ENGINE BECAME EXTREMELY HOT AND REMAINED ON EVEN AFTER THERE WAS NO MORE FUEL IN THE VEHICLE. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THAT THEY WOULD NOT ASSIST DUE TO USER ERROR. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 1,093. *TR

JERKING , CLUNKING ZF TRANSMISSION . BEEN TO DEAL 4 TIMES AND NOT FIXED . DANGEROUS AND TRY TO AVOID FREEWAYS AS IT COULD LOCK UP AND BREAK WHICH COULD CAUSE AN ACCIDENT. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND WAGONEER. THE CONTACT STATED THAT WHEN HE STARTED THE VEHICLE THE RADIO AUTOMATICALLY CAME ON. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS DESIGNED TO DO JUST THAT. THE MANUFACTURER WAS NOTIFIED AND ALSO STATED THE VEHICLE WAS DESIGNED TO FUNCTION IN THAT CAPACITY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 15 AND THE CURRENT MILEAGE WAS 300.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH THE SPEED ODOMETER FAILED TO FUNCTION. IN ADDITION, THE ENTIRE INSTRUMENT PANEL WARNING INDICATORS ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS MANEUVERED ONTO THE EMERGENCY LANE AND TURNED OFF. AFTER WAITING TEN MINUTES, THE VEHICLE WAS TURNED ON AND THE FAILURE RECURRED. THE VEHICLE WAS CURRENTLY AT THE DEALER FOR DIAGNOSIS. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 2,345.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL GEAR AND THEN IT STALLED. THE VEHICLE WAS RESTARTED WITHIN A FEW MINUTES. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACTS RESIDENCE. THE CONTACT ALSO MENTIONED THAT THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 300.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE MAKING A TURN AT UNKNOWN SPEEDS, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL THEN STALLED. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S RESIDENCE AFTER BEING RESTARTED SEVERAL MINUTES LATER. THE CONTACT ALSO MENTIONED THAT THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1500.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THE TAILLIGHT ON THE REAR LIFT GATE WOULD NOT ILLUMINATE WHEN THE BRAKE PEDAL WAS DEPRESSED; HOWEVER, A SECTION OF THE TAILLIGHT THAT EXTENDED TO THE PASSENGER AND DRIVER SIDE OF THE VEHICLE SECTION WOULD ILLUMINATE. THE DEALER WAS MADE AWARE OF THE FAILURE AND STATED THE VEHICLE WAS WORKING AS DESIGNED. THE CONTACT WAS CONCERNED BECAUSE THERE WAS NOT SUFFICIENT ILLUMINATION TO NOTIFY OTHER DRIVER'S WHENEVER THE BRAKE WAS APPLIED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CURRENT MILEAGE WAS 4,000. *TR

VEHICLE HAS MORE THAN 6 LIGHTS IN ILLUMINATION ON THE FRONT AT THE SAME TIME. MICHIGAN STATE LAW, AND OTHERS, SAYS NO MORE THAN 4 LIGHTS ALLOWED ON OVER 300 C.P. AT ONE TIME. THAT MANY LIGHTS IN ILLUMINATION AT ONE TIME IS BLINDING TO ONCOMING TRAFFIC. I HAVE AN ILLUSTRATIVE PICTURE SHOWING THE LIGHTS BUT COULD NOT FIND A WAY TO UPLOAD IT. IF YOU DESIRE PICTURE PLEASE E-MAIL ME AND I WILL BE HAPPY TO SEND. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE INSTRUMENT PANEL WOULD SPORADICALLY POWER OFF AND REBOOT INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REMOVED THE BATTERY CABLE FOR 10 MINUTES BEFORE RECONNECTING. THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE EXACT CAUSE OF THE FAILURE WAS UNKNOWN HOWEVER, THE FAILURE RECURRED. THE FAILURE WAS NOT REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 29. THE CURRENT MILEAGE WAS 233.

INSTRUMENT CLUSTER WENT OUT WHILE DRIVING. THIS INCLUDED THE SPEEDOMETER, FUEL GAUGE, RPM. AND ENGINE TEMPERATURE GAUGE. I HAD NO IDEA THE SPEED IN WHICH I WAS DRIVING. I HAVE HAD THE CAR FOR 10 DAYS. I WAS HEADING IN THE SAME DIRECTION AS THE DEALERSHIP WHEN THIS OCCURRED. DROVE IT RIGHT THERE AND MADE SURE THEY SAW IT WAS NOT WORKING BEFORE TAKING AND TURNING THE VEHICLE OFF AND ON. THE DEALERSHIP SAID IT NEEDED A NEW INSTRUMENT CLUSTER AND IT WOULD BE 3 TO 5 DAYS TO GET THE PART. THE DEALER TRIED TO GET ME TO TAKE THE VEHICLE AND BRING IT BACK WHEN THE PART CAME IN SINCE THE INSTRUMENT CLUSTER CAME BACK ON. I TOLD THEM I DID NOT FEEL SAFE DOING THAT. THE DEALERSHIP ENDING UP GIVING ME A RENTAL CAR. *TR

THE VEHICLE STALLED FOR NO REASON. IT TOOK MULTIPLE ATTEMPTS (APPROX 10 TIMES) TO RESTART THE VEHICLE. IT WOULD START AND I COULD DRIVE 40-50 YARDS AND WOULD STALL AGAIN. MULTIPLE LIGHTS CAME ON SUCH AS VEHICLE IN GEAR (IT WASN'T), ETC. ONCE IT DID RESTART AND I WAS ABLE TO DRIVE TO THE DEALER THE CHECK ENGINE LIGHT STAYED ON. THE VEHICLE HAS DONE THIS TWICE NOW WITHOUT CAUSE (I HAVE ONLY HAD THE VEHICLE FOR 4 WEEKS). THE JEEP DEALERSHIP KEPT THE VEHICLE FOR A COUPLE DAYS. THEY WERE FINALLY ABLE TO RESET THE CODES AND DID A SOFTWARE UPDATE. I FOUND OUT A CRANK SENSOR HAD BEEN REPLACED BEFORE I PURCHASED THE VEHICLE.THEY SAID THEY COULD NOT GUARANTY IT WOULD NOT HAPPEN AGAIN AND TO CHECK BACK IN THE NEAR FUTURE AS ADDITIONAL SOFTWARE UPDATES MAY BECOME AVAILABLE. *TR

WHEN OPERATING THE VEHICLE AT 52 MPH AND 1,200 RPM A HIGH PITCH GRINDING NOISE OF A METAL-TO-METAL TYPE APPEARS ON THE FRONT DRIVER SIDE. REPORTED TO THE DEALER AND TO CHRYSLER WITH NO RESOLUTION. ON-LINE FORUMS CONFIRM THIS PROBLEM OCCURS WITH MANY OTHER VEHICLES OF THE SAME MAKE AND YEAR. THIS IS A RECORDING OF THE PROBLEM: HTTP://WWW.YOUTUBE.COM/WATCH?V=JU1LSZLIEFO. *TR