2014 Jeep Grand Cherokee complaints

I HAD A RECALL ON MY BRAKE BOOSTER..WHICH HAVE BEEN CLOSE TO THREE MONTHS AGO. EACH TIME I GET THE ANSWER __YOUR NAME IS STILL ON THE LIST. I DON'T KNOW WHAT THE HOLD-UP IS , BUT IF ITS A HAZARD TO ME OR MY FAMILY I NEED IT FIX... *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

MESSAGE ON NAV SCREEN SAYS "VEHICLE PHONE REQUIRES SERVICE" DEALER DOES NOT UNDERSTAND THE PROBLEM AND CANNOT REPAIR. IMAGE ON REAR VIEW CAMERA FLICKERS (DEALER CANNOT UNDERSTAND). *TR

I WAS DRIVING ON THE HIGHWAY WHERE I SPEND MOST OF MY TIME WHILE IN MY VEHICLE PUTTING OVER 30K MILES ON MY CAR IN ONE YEAR TO GET BACK AND FORTH TO WORK AND WHILE JUMPING ON A MAJOR ROUTE 101A IN NH WHERE CARS DRIVE VERY FAST MY ENGINE SHUTS DOWN AND I CAN NOT DO ANYTHING BUT PUT ON MY HAZARD LIGHTS AND HOPE THE CARS PASSING AT 65MPH DONT HIT ME. THIS HAPPENED AT LEAST 3 - 5 TIMES AFTERWARD AND EVEN A COUPLE OF TIMES AFTER HAVING THE DEALER LOOKING INTO THE VEHICLE AND I HAVE BEEN TOLD IT WAS A SOFTWARE UPDATE BUT THEY ARE UNABLE TO PROVIDE ME WITH THE DETAILS OF WHAT THE SOFTWARE UPDATE IS AND WHAT IT RESOLVES. I HAVE SINCE HAD THE ISSUE AND BROUGHT IT IN FOR SERVICE NUMEROUS TIMES AND I TOLD THE SAME THING OVER AND OVER AND THEY KEEP REINSTALLING MY SOFTWARE AND TELL ME THAT IT'S ALL SET AND I AM NO LONGER SATISFIED NOR FEEL SAFE IN MY VEHICLE THAT I PUT A LOT OF HIGHWAY MILES TO GET BACK AND FORTH TO WORK. PLEASE HELP SINCE NOBODY IS ABLE TO HELP ME AND SINCE I PUT ON SO MANY MILES I AM UNABLE TO BE COVERED BY THE LEMON LAW WITHIN A SHORT PERIOD OF OWNING THE VEHICLE AND ITS VERY FRUSTRATING. *TR

TRYING TO SET CRUISE CONTROL ON 2014 JEEP GRAND CHEROKEE LAREDO, PUSHED THE SET + BUTTON TO SET CRUISE SPEED, BUT WOULD NOT SET. ALSO TRIED TO JUST ACCELERATE USING THE SET + BUTTON AND THIS WOULD ALSO NOT INCREASE CRUISE SPEED. AFTER NUMEROUS TIMES OF PUSHING SET + THE VEHICLE WOULD SPEED UP AT A HIGHER RATE OF SPEED THAN THE ONE OR TWO CLICKS. HAD TO EVENTUALLY QUIT USING CRUISE CONTROL AND IT IS WAS UNREALIABLE. HAVE USED IN PAST W/O INCIDENT. HAD VEHICLE IN FOR ROUTINE MAINTENANCE ON 8/13/2014 AND THIS WAS NOT AN ISSUE ADDRESSED IN ANY RECALLS OR PROGRAM UPDATES.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE DEALER DID NOT KNOW WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

PRESSED ON GAS PEDAL TO GO ACROSS INTERSECTION AND CAR DID NOT GO, THEN ALL OF A SUDDEN THE CAR LUNGED OUT INTO TRAFFIC AND HIT TWO OTHER CARS IN THE INTERSECTION.

THIS IS THE SECOND TIME WHERE WE HAVE COMPLETE LOSS OF POWER, STEERING, BRAKES ETC AFFECTED AND IS A SERIOUS SAFETY DEFECT. BOTH INCIDENTS REPORTED TO THE NHTSA SITE AND BOTH INCIDENTS OCCURRED AFTER APPROXIMATELY 90 MILES OR 1.5 HOURS OF TRAVEL. THIS IS A SERIOUS SAFETY DEFECT AND OWNERS NEED TO BE NOTIFIED AND A RECALL REMEDY INITIATED. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN RECALL NUMBER: 14V154000 (SERVICE BRAKES AND SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BE AVAILABLE. THE MANUFACTURER WAS ALSO NOTIFIED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE RECALL REPAIR WOULD BE PERFORMED. THERE WERE NO FAILURES AT THIS TIME.

RECEIVED NOTIFICATION OF SAFETY RECALL P14/NHTSA 14V-154 IN MAY, 2014. CALLED THE DEALER. THEY PUT THE VEHICLE ON LIST AND PROMISED TO CALL WHEN THEY RECEIVED PARTS. MULTIPLE CALLS TO DEALER HAVE YIELDED NO RESULTS. I AM TOLD REPEATEDLY THAT I AM ON LIST AND THEY WILL CALL WHEN THE PARTS COME IN. RECEIVED 2ND RECALL NOTICE FOR SAME RECALL: P14/NHTSA 14V-154 AUGUST 12, 2014. AGAIN I CALLED THE DEALER WITH NO RESULTS. I AM CONTINUALLY TOLD I AM ON LIST AND THEY WILL BE IN TOUCH. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT STATED THAT THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE.

AT RANDOM TIMES, TRANSMISSION STICKS BETWEEN DRIVE AND SPORT...AND WON'T SHIFT AND CAR SLOWS DOWN. HAVE TO PULL OUT OF TRAFFIC AND STOP TO GET TRANSMISSION BACK IN GEAR. VEHICLE BROUGHT IN FOR SERVICE JULY 2014 TO DEALERSHIP, WITHIN A MONTH....SAME PROBLEM. THIS VEHICLE IS UNSAFE AND DANGEROUS TO DRIVE. PRIOR TO THIS...I HAD THE CHECK ENGINE LIGHT COME ON 4 TIMES. *TR

TL * THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE AND STALLED. THERE WERE TWO MESSAGES THAT APPEARED ON THE INSTRUMENT PANEL: EXHAUST FILTER NEARING FLOW AND DRIVE AT HIGHWAY SPEED TO REMEDY. THE VEHICLE WAS DIAGNOSED BY THE DEALER, BUT THE RESULTS WERE UNKNOWN. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 4,294.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DJR

OUR VEHICLE COMPLETELY LOST ALL POWER WHILE TRAVELING IN HEAVY TRAFFIC IN THE LEFT HAND LANE OF A MAJOR FOUR LANE HIGHWAY AT ~75 MILES PER HOUR PUTTING US IN A VERY DANGEROUS SITUATION DUE TO THE DIFFICULTY MANEUVERING (LOSS OF STEERING AND BRAKES) THE VEHICLE ACROSS THREE LANES TO THE RIGHT SIDE EMERGENCY LANE. SEVERAL DIFFERENT TOW TRUCKS HAD TO BE CALLED CAUSING US TO BE LEFT SITTING FOR HOURS ON A HAZARDOUS INTERSTATE. THE VEHICLE WAS NEVER ABLE TO BE RESTARTED UNTIL IT HAD BEEN AT THE DEALERSHIP SEVERAL HOURS. THE CONSUMER EXPERIENCED AN IDENTICAL FAILURE ON AUGUST 16,2014 UPDATED 09/10/14

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC ) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE DEALER WAS UNCERTAIN OF WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE DEALER STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE CONTACT WAS PLACED ON A WAITING LIST. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I HAVE NO HAD AN INCIDENT YET BUT NONE OF THE DEALERSHIPS ARE CLAIMING TO HAVE THE PART AVAILABLE AND SAY IT IS ON BACK ORDER. THIS IS RIDICULOUS THAT A SAFETY RECALL IS IN EFFECT AND THEY DO NOT MAKE EVERY ATTEMPT TO REMEDY THE PROBLEM FOR A CUSTOMER WHO JUST SPENT 50,000.00. *JS

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 14V154000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC). THE CONTACT MENTIONED THAT HE WAS CONCERNED ABOUT HIS SAFETY SINCE THE PART WAS NOT AVAILABLE IN ORDER TO PERFORM THE REPAIRS. THE DEALER WAS CONTACTED, WHO MADE HIM AWARE THAT THERE WAS A WAITING LIST IN ORDER TO GET THE REPAIR COMPLETED. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT DID NOT EXPERIENCE THE FAILURE. THE VEHICLE CURRENT MILEAGE WAS 27,000.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC). THE CONTACT EXPRESSED THAT THREE MONTHS WAS AN UNREASONABLE AMOUNT OF TIME FOR THE REPAIRS. THE CONTACT STATED THAT SHE DOES NOT THINK THAT CHRYSLER WAS NOT PUTTING SAFETY FIRST. THE CONTACT WANTED TO KNOW WHEN PARTS WOULD BE AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAS NOT EXPERIENCED A FAILURE.

1) DRIVING ~ 45 MPH. 2) PARKING/CRASH DETECTION SENSOR ON THE FRONT DRIVER SIDE MAKES AUDIBLE NOISE FOR 2 SECONDS, THEN NOISE CEASES - THIS PARKING/CRASH DETECTION ISSUE WAS REPORTED TO THE DEALERSHIP 3 DAYS PRIOR. 3) ALL CONSOLES GO BLANK, TO INCLUDE SPEEDOMETER (WHICH IS DIGITAL), TEMPERATURE, NAVIGATION, ETC. (DRIVER & CENTER CONSOLES) - HANDS FREE PHONE CALL LINKED WITHIN THE VEHICLE DISCONNECTS MIDWAY THROUGH CALL AT THIS TIME AS WELL. 4) ENGINE APPEARS OPERATIONAL, BUT SEEMS TO BE IN A LOWER GEAR AND ACCELERATION IS PROBLEMATIC, BRAKES ARE SLUGGISH. 5) ELECTRICAL SYSTEM IN THE VEHICLE REBOOTS WHILE DRIVING ~10 SECONDS LATER, DISPLAYING MULTIPLE WARNING MESSAGES (CHECK ENGINE LIGHT, LOW BATTERY VOLTAGE, NO ABS, SUSPENSION SYSTEM, ETC.). 6) PULLED THE CAR OVER AT THE FIRST SAFE LOCATION ~1/4 MILE. 7) VEHICLE WOULD NOT GO INTO PARK, APPLIED EMERGENCY BRAKE AND TURNED VEHICLE OFF. 8) RESTARTED VEHICLE, CHECK ENGINE AND LOW BATTERY VOLTAGE LIGHT REMAINS ON, BUT VEHICLE APPEARS STABLE ENOUGH TO DRIVE ~2 MILES HOME. *TR

THE DEF INJECTOR FOR THE 2014 JEEP GRAND CHEROKEE ECODIESEL IS LOCATED UNDERNEATH THE VEHICLE BEHIND THE REAR WHEELS. IT IS VERY BRITTLE AND SENSITIVE AND IF A ROCK OR SPLASHING WATER FROM THE TIRE HITS THE INJECTOR IT WILL BREAK. THE JEEP WILL THEN GIVE ONLY 200 MILES TO THE DRIVER AND THEN WON'T START. THIS SEVERELY AFFECTS THE CONFIDENCE OF LONG DISTANCE TRAVEL OF THE DRIVER. THERE IS NO SKID PLATE OR PROTECTIVE PANEL TO MITIGATE THIS ISSUE EXCEPT IT BREAKING AND GETTING IT FIXED UNDER WARRANTY. EVEN WITH THE OPTIONAL OFF ROAD PACKAGES DOES IT NOT GET A PROTECTIVE PANEL. *TR

INCIDENT: WHILE OPERATING VEHICLE, VISUAL DISPLAY SCREEN WENT BLACK (NO DATA). COMPUTER ATTEMPTED REBOOT AND DISPLAYED A VEHICLE PHONE REQUIRES SERVICE MESSAGE. SIMULTANEOUSLY, A SERVICE AIR BAG AND DRIVER SEATBELT UNBUCKLED WARNING VISUAL AND AUDIBLE DISPLAYED ON THE INSTRUMENT PANEL AND WOULD NOT SHUT OFF. COMPUTER CONTINUED TO ATTEMPT REBOOTING. HISTORY: THE REPEATED REBOOTING OF THE COMPUTER HAS BEEN OCCURRING SEVERAL TIMES A MONTH SINCE IT WAS PURCHASED IN JUNE 2013. THREE DEALER ATTEMPTS TO REPAIR HAVE FAILED TO CORRECT THE REBOOTING. DEALER HAS NOT REPLACED ANY HARDWARE, REPORTEDLY ONLY RELOADED SOFTWARE. A SEARCH OF THE INTERNET REGARDING THESE ISSUES DISPLAY PAGE AFTER PAGE OF RELATED PROBLEMS WITH THIS VEHICLE. *TR

TO WHOM IT MAY CONCERN TOOK MY 2014 JEEP GRAND CHEROKEE IN FOR RECALL WORK ON THE CLUSTER PANEL AND BRAKES. WHEN I GOT IT BACK THE BRAKES YOU HAD TO PRESS HALFWAY TO THE FLOOR TO STOP THE VEHICLE AND ALSO HAS A SMALL VIBRATION AS SOON AS YOU STEP ON THEM. I BROUGHT THIS TO THE DEALERSHIPS ATTENTION AND HE SAID HE NEEDED TO ORDER A BRAKE BOOSTER AND IT MAY TAKE AWHILE. HE SAID HE HAS A BACKLOG OF ORDERS THAT ARE OVER A MONTH AND A HALF OLD. I'M CONCERNED ABOUT DRIVING THIS VEHICLE AS IT IS TODAY BECAUSE OF THE BRAKE ISSUE. THAT'S WHY I'M WRITING YOU TODAY TO SEE IF YOU CAN GIVE ME ANY ASSISTANCE IN GETTING THIS MATTER RESOLVED. THANK YOU, *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PART WAS UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DID NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THERE WAS WAITING LIST AND THAT THE MANUFACTURER WAS ONLY SENDING 1 REPAIR KIT PER WEEK. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THAT FAILURE. UPDATED 08/27/14*LJ UPDATED 09/16/2014 *JS

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER WAS NOT ABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/28/14*CN UPDATED 09/17/2014*JS

WHILE DRIVING UP A GRADE AT 50 MPH, VEHICLE BEGAN TO SHAKE/SHUDDER/VIBRATE. I HAD TO TRAMP THE ACCELERATOR TO ENGAGE THE TRANSMISSION TO WORK THROUGH THE SITUATION. THIS HAS HAPPENED AT LEAST A DOZEN TIMES. DEALER HAS NOT BEEN ABLE TO REPLICATE THE CONDITION. THE CATALYTIC CONVERTER IS BEING REPLACED ON 7/16. I DO NOT KNOW IF THIS IS THE CAUSE OF THE PROBLEM. *TR

I RECEIVED A SAFETY RECALL NOTICE FOR A BRAKE DEFECT ON MY 2014 JEEP GRAND CHEROKEE. NOTICE INFORMED ME TO MAKE AN APPOINTMENT FOR REPAIR WITH MY DEALER. I MADE THE APPOINTMENT ASSUMING IT WAS FOR REPAIR AS THE NOTICE STATED. WHEN I TOOK MY JEEP IN I WAS INFORMED THE APPOINTMENT WAS FOR INSPECTION ONLY THAT THE PART WAS NOT AVAILABLE FOR REPAIR AND DID NOT HAVE AN ESTIMATE ON WHEN THE PART WOULD BE AVAILABLE. A SAFETY RECALL MEANS THERE IS A DEFECTIVE PART ON THE VEHICLE THAT IF NOT REPAIRED COULD CASE AN ACCIDENT AND POSSIBLE DEATH. SO EVERYONE WHO DRIVES A VEHICLE COVERED BY THE RECALL PUTS THEIR LIFE IN DANGER EVERYTIME THEY GET BEHIND THE WHEEL. THE ONLY PURPOSE THIS RECALL HAS SERVED IS TO WARN PEOPLE THAT THEY ARE OPERATING A VEHICLE THAT THEY MAY LOSE THEIR LIFE IN. GOOD JOB CHRYSLER !!! *TR

PURCHASED MY 2014 JEEP GRAND CHEROKEE IN FEBRUARY OF 2014. VEHICLE RANDOMLY DISPLAYS "PARKING BRAKE ENGAGED" AND THE BRAKE LIGHT KEEPS FLASHING. EVEN WHEN THE MESSAGE DOES NOT DISPLAY THE BRAKE LIGHT WILL RANDOMLY START FLASHING AND DOESN'T STOP. TOOK IT TO THE DEALER IN JUNE. THEY TELL ME THIS ISSUE IS NOT PART OF THE RECALL ISSUE WITH THE BRAKES BUT THEY DON'T KNOW WHAT'S WRONG WITH IT. *TR

ONE HEAD LIGHT IN MY 2014 JEEP GRAND CHEROKEE IS OBVIOUSLY BRIGHTER THAN THE OTHER. UPON INSPECTION OF THE HEADLIGHTS THEY ARE NOTICEABLY DIFFERENT. ONE ISSUE AFTER ANOTHER WITH THIS VEHICLE ! *TR

I SAW GREASE LEAKING OUT OF BOTH HALF SHAFT BOOTS ON FRONT WHEELS AND BRAKES CAR IS IN SHOP TO HAVE HALF SHAFTS REPLACE HOE EVER DON'T NO WHEN MY CAR WILL BE FIXED. *TR

AFTER PURCHASING THE VEHICLE I STARTED THE FIRST LEG OF A 2000 MILE ROAD TRIP COMPRISING OF HIGHWAY AND WINDING RURAL ROADS. DURING A WINDING MOUNTAINOUS SECTION OF THE JOURNEY I STARTED TO SMELL SOMETHING I THOUGHT TO BE POSSIBLY A FBRUSH FIRE OR SOMETHING BURNING IN THE LOCALE I WAS DRIVING THROUGH. LATER DURING ANOTHER SECTION OF STOP AND GO DRIVING I STARTED TO SMELL IT AGAIN, AND NOTICED SOME BRAKE FADE AS WELL. FOR THE REMAINDER OF THIS LEG OF THE TRIP I USED THE PADDLE SHIFTERS TO REDUCE MY BRAKE USE. UPON A FUEL STOP BEFORE ENDING THE DAY'S TRAVEL, I NOTICED A THICK LAYER OF GREASE COATING THE INSIDE OF THE FRONT LEFT WHEEL. I DID A INTERNET SEARCH TO SEE IF THIS WAS A KNOWN ISSUE TO FIND SEVERAL OTHER OWNERS HAVE HAD THE SAME ISSUE. I HAVE SCHEDULED AN APPOINTMENT AT A JEEP DEALER FOR SERVICE. HOPEFULLY JEEP CAN REMEDY THIS SEEMINGLY COMMON PROBLEM. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE DEALER WAS NOT ABLE TO INDICATE WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL, IT TRAVELED TO THE FLOORBOARD AND THERE WAS AN ABNORMAL NOISE COMING FROM THE BRAKES. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,621. UPDATED 09/05/14*LJ UPDATED 09/15/2014 *JS

I WAS DRIVING APPROX 30MPH ON A SURFACE STREET AND ATTEMPTED TO BRAKE AS A MOVED INTO A LEFT TURN LANE. THE BRAKES DID NOT RESPOND TO TOUCH AND MY FOOT NEARLY WENT TO THE FLOOR. THE JEEP DECELERATED TO ALMOST A STOP UNTIL I BRIEFLY REACCELERATED TO APPROX 5MPH (BECAUSE I WAS STUNNED AND THOUGHT THERE WAS NO WAY THAT THE BRAKES HAD FAILED ON A BRAND NEW VEHICLE) AND ATTEMPTED TO BRAKE AGAIN BUT MY FOOT NEARLY WENT TO THE FLOOR AGAIN WITHOUT A BRAKE RESPONSE. THE POWER BRAKES WERE DEFINITELY NOT WORKING, AND THE BRAKING POWER WITH MY FOOT NEARLY TO THE FLOOR WAS INCREDIBLY UNRESPONSIVE. I COASTED INTO A PARKING LOT, HIT THE ROADSIDE ASSISTANCE BUTTON IN MY JEEP, AND THE VEHICLE WAS TOWED TO THE NEAREST DEALERSHIP FOR REPAIR. EVEN THE TOW DRIVER NOTED HOW UNRESPONSIVE THE BRAKES WERE AS HE LOADED THE VEHICLE ON THE TRUCK. THE SERVICE ADVISOR AT THE DEALERSHIP CALLED A FEW HOURS LATER TO TELL ME THAT THIS INCIDENT HAPPENED BECAUSE THE JEEP'S "MASTER CYLINDER FAILED" AND THAT "THE PARTS ARE ON NATIONAL BACKORDER" AND "THE PARTS ARE BEING BUILT." HE SAID MY JEEP IS THE FIRST 2014 THAT THIS HAS HAPPENED TO AND ADVISED THAT I WOULD BE IN THE LOANER RENTAL CAR FOR A MINIMUM OF ONE WEEK WHILE THEY AWAIT THE PARTS TO REPAIR THE JEEP. *TR

MAY 30, 2014 I RECEIVED "IMPORTANT SAFETY RECALL" P14/NHTSA 14V-154 (BRAKE BOOSTER) AND IMMEDIATELY CALLED TWO LOCAL DEALERSHIPS, ARMORY GARAGE (ALBANY NY) AND LIA MOTORS (COLONIE NY) WHOM EACH PLACED ME ON A "WAITING" LIST BECAUSE NEITHER HAD THE REQUIRED PARTS FROM THE MANUFACTURER. I RECEIVED A FOLLOW-UP CALL FROM "LIA" FOR AN APT ON JUNE 30 BUT SERVICE HOURS NOT CONDUCIVE FOR MY WORKING SCHEDULE....SO I PHONED "ARMORY" BUT THE SERVICE DEPT STATES THEY HAVE NOT RECEIVED ANY PARTS FROM THE MANUFACTURER YET. HOW CAN ONE LOCAL DEALERSHIP RECEIVE PARTS FOR A NATIONAL RECALL AND ANOTHER DOESN'T ??? "ARMORY" HAS BETTER SERVICE HOURS SO I DON'T HAVE TO LOSE WORK PAY. *JS

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT HE HAD CONTACTED THE DEALER AND THE MANUFACTURER NUMEROUS TIMES AND WERE UNABLE TO PROVIDE AN ESTIMATED DATE FOR WHEN THE PARTS WILL BE AVAILABLE FOR THE REPAIRS. THE CONTACT FELT THAT THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE.

BOTH CV AXLE BOOTS LEAKED ALL THE GREASE OUT. HAD THE AXLES REPLACED WITH NEW PARTS FROM THE MFG, AND BOTH BOOTS LEAKED AGAIN AFTER ONLY 475 MILES OR LESS. APPEARS THAT THE BANDS ON THE BOOTS ARE NOT TIGHT ENOUGH, OR THE BOOTS MAY BE TOO SHORT. THEY SEEM TO PULL APART IF WHEELS ARE STEERED CLOSE TO MAXIMUM RADIUS. THE ISSUE IS THAT THE GREASE IS SLUNG ALL OVER THE WHEELS AND ONTO THE FRONT DISC BRAKE ASSEMBLIES. THIS CAN CAUSE LOSS OF BRAKES OR SEVERE BRAKING ISSUES THAT CAN LEAD TO A SERIOUS ACCIDENT. I CALLED JEEP CUSTOMER SERVICE AND THEY ARE AWARE OF THE ISSUE BUT TOLD ME NO RECALL IS CURRENT. THEY CALLED MY DEALER IN WILMINGTON NC, AND I HAVE ANOTHER APPOINTMENT TO REPLACE. THESE WILL BE THE THIRD SET OF CV AXLES. THE JEEP FORUMS ONLINE ARE FULL OF THIS ISSUE. SEEMS TO BE A PROBLEM WITH VEHICLES BUILT AROUND MARCH/APRIL 2014. THIS SHOULD BE A RECALL WITH A RECOGNIZED APPROVED FIX. THERE ARE PROBABLY SEVERAL VEHICLES THAT ARE AFFECTED BY THIS AND THE OWNERS ARE COMPLETELY UNAWARE OF THE PROBLEM AS IT REQUIRES YOU TO LOOK FOR IT. DANGEROUS. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT WAS CONCERNED FOR HIS SAFETY SINCE THE PARTS WERE STILL UNAVAILABLE TO REPAIR THE VEHICLE ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

AS I WAS DRIVING THE CAR THE SEAT BELT AND AIR BAG WARNING LIGHTS CAME ON, BUT THE SEAT BELT WAS BUCKLED. THE WARNING SAID DRIVER SEAT BEAT WAS UNBUCKLED AND THE AIR BAG SYSTEM WARNING LIGHT CAME ON WITH A WARNING MESSAGE. BROUGHT CAR TO DEALER, WHO INFORMED ME THAT THE PARTS ARE BACK ORDERED FOR A MONTH - WHAT DOES THAT SAY ABOUT THE PART. *TR

VEHICLE LOST ALL FORWARDED SPEED (ENGINE WAS STILL RUNNING), TRANSMISSION WAS NOT ALLOWING THE VEHICLE TO CONTINUE TO MOVE FORWARDED. MY JEEP WAS ALMOST HIT SEVERAL TIMES BY DIFFERENT EIGHTEEN WHEELERS, CARS, AND PICKUPS WHILE TRYING TO GET THE JEEP OFF THE HIGHWAY TO A MORE SAFE SPOT. MY FAMILY AND I WHERE PUT IN GREAT DANGER BECAUSE OF THIS INCIDENT. THE SECOND OCCURRENCE WAS WHEN I LEFT THE JEEP IN PARK AND WALKED IN FRONT OF IT, AT WHICH TIME THE JEEP BEGAN TO MOVE FORWARDED HITTING ME, IF IT WERE NOT FOR MY WIFE SITTING IN THE PASSENGER SEAT AND PUSHING THE SHIFTER UP, I WOULD HAVE BEEN RAN OVER. THE SHIFTER IS NOT SUPPOSED TO MOVE WITHOUT APPLYING THE BRAKE (A MAJOR PROBLEM EXISTS SOMEWHERE). THE THIRD OCCURRENCE WAS WHEN WE ENTERED THE HIGHWAY WITH THE POSTED SPEED LIMIT OF 70 MPH, THE JEEP WOULD NOT ACCELERATE FASTER THAN 38 MPH. AGAIN MY FAMILY WAS IN IMMEDIATE DANGER BECAUSE OF THE HILLY TERRAIN AND THE TRAFFIC RUNNING UP ON US AT 70 MPH. WE FOUND OURSELVES HAVING TO PARK ON THE SIDE OF THE ROAD PLACING OURSELVES IN ANOTHER DANGEROUS ENVIRONMENT. THE TRANSMISSION FINALLY ENGAGE PROPERLY AND WE WERE ABLE TO GET THE JEEP TO THE REPAIR SHOP. THE JEEP HAD ALREADY BEEN IN THE SHOP TWICE FOR THE FRONT DRIVE AXLE. THE SECOND TIME IT WAS IN THE SHOP, THEY WERE SUPPOSE TO CHECK OUT THE TRANSMISSION TO CORRECT WHAT HAD HAPPENED THE FIRST TIME THE JEEP STOPPED RUNNING DOWN THE HIGHWAY. MY FAMILY WAS LUCKY THAT WE DID NOT HAVE A MAJOR ACCIDENT BECAUSE OF THESE PROBLEMS. I FEEL

DURING A VACATION TRIP, WE PARKED THE VEHICLE IN A REMOTE MOUNTAIN ROAD TURN-OUT AREA TO TAKE A SCENIC PHOTO. RETURNED TO VEHICLE, STARTED THE VEHICLE; HOWEVER, NO MATTER HOW MANY TIMES AND WHAT METHODS WERE USED, THE TRANSMISSION WOULD ONLY POP-BACK INTO PARK. ON SAFECAR.GOV, I NOTED PREVIOUS 2014 JEEP CHEROKEE COMPLAINTS CONCERNED WITH THE TRANSMISSION POPPING ONLY INTO NEUTRAL; BUT, FOR US IT WAS POPPING ONLY INTO PARK. THE TOWING COMPANY DID OVER $3,000 WORTH OF FRONT-END DAMAGE TO VEHICLE IN ATTEMPTING TO TOW IT WHILE THE TRANSMISSION WAS FROZEN IN PARK. ON THE SAME TRIP, THE DASHBOARD CONTROLS WOULD GO COMPLETELY DARK ON AN APPARENT INFREQUENT RANDOM BASIS. WE ALSO NOTED CRUISE CONTROL ACCELERATION PROBLEM WITH UNEXPECTED AND OR APPARENTLY RANDOM UNCONTROLLED ACCELERATIONS BEYOND DRIVER'S EXPECTATIONS OR IMMEDIATE CONTROL. BOTH OF THESE WHICH FRIGHTENED US. ANOTHER STRANGE THING WE NOTED WAS WHEN THE TRANSMISSION CHANGED GEAR (PRIMARILY IN LOWER GEARS), THE VEHICLE JERKED IN A ROUGH MANNER BEYOND WHAT WE HAVE EXPERIENCED IN ANY OTHER MODERN VEHICLES. *TR

DRIVING DOWN INTERSTATE WHEN ON VACATION AWAY FROM HOME, AND MESSAGE ABOUT EXHAUST FILTER FULL CAME ON. MESSAGE INSTRUCTED TO DRIVE AT HIGHWAY SPEEDS WHICH I HAD ALREADY BEEN DOING FOR HOURS. SUDDENLY A RED LIGHTENING BOLT SYMBOL APPEARS ON DASH WITH MESSAGE STATING TO SERVICE THROTTLE BODY. VEHICLE SUDDENLY DROPPED INTO 3RD GEAR AND DECELERATED SUDDENLY WITH NO WARNING. LIMITED CONTROL OF VEHICLE SPEED TO UNDER 20MPH IN TRAFFIC FLOW THAT WAS GREATER THAN 70MPH. VEHICLE TOWED TO DEALERSHIP FOR REPAIR. VEHICLE RETURNED ONLY TO HAVE SAME INCIDENT OCCUR AGAIN AROUND JUNE 9TH. THIS TIME IT WAS TAKEN TO LOCAL DEALERSHIP WHO INSIST THE ERROR MESSAGE WAS DUE TO THE WRONG OIL INSTALLED WHILE THE VEHICLE WAS IN THE SHOP FOR THIS SAME PROBLEM A WEEK EARLIER. DEALERSHIP SAYS IT WON'T HAPPEN AGAIN. NOW ON JULY 1, THE SAME PROBLEM HAPPENED AGAIN. NO WARNING. THE ELECTRONIC THROTTLE CONTROL LIGHT CAME ON, AND THE VEHICLE DECELERATED SUDDENLY FROM 50MPH TO 5MPH IN HEAVY TRAFFIC. WILL SCHEDULE TO HAVE VEHICLE TOWED TO DEALERSHIP AS IT IS NOT SAFE TO DRIVE. *TR

I WAS DRIVING ON THE HIGHWAY IN RUSH HOUR TRAFFIC WHEN THE CAR SUDDENLY ACCELERATED AND SIDE SWIPED A SCHOOL BUS. THE CAR WENT OUT OF CONTROL AND WAS UNABLE TO BE STOPPED, CRASHING INTO A CONCRETE MEDIA ON THE LEFT SIDE OF THE HIGHWAY BEFORE SPINNING ACROSS THREE LANES OF TRAFFIC AND CRASHING INTO THE CONCRETE BARRIER ON THE RIGHT SIDE OF THE HIGHWAY AND FINALLY STOPPING. THE CAR WAS TOTALED - THE ENTIRE FRAME WAS TWISTED, ALL FOUR TIRES WERE DESTROYED, THE BUMPER WAS HANGING OFF. THERE WAS SEVERE DAMAGE TO THE ENTIRE CAR - NOT ONE CORNER OR AREA OF THE CAR WAS NOT DENTED, DINGED OR SCRAPED. NONE OF THE AIR BAGS DEPLOYED (DESPITE THE VIOLENT NATURE OF THE CRASH). I WALKED AWAY FROM THE ACCIDENT BUT HAD A HERNIATED DISC IN MY BACK AND AN INJURY TO THE ROTATOR CUFF IN MY RIGHT ARM AND MISSED A SIGNIFICANT AMOUNT OF TIME FROM WORK WHILE RECOVERING. *TR