2014 Jeep Grand Cherokee complaints

HAVE HAD TROUBLE WITH THE LED DRIVING LIGHTS NOT WORKING PROPERLY. BEEN IN FOR SERVICE 4 TIMES SO FAR AND STILL NOT FIXED. I OBTAINED A LAWYER BECAUSE THE TRUCK IS UNDER THE OHIO STATE LEMON LAW. THE TRUCK IS STILL NOT FIXED AND SINCE I HAVE OBTAINED A LAWYER, THE DEALERSHIP HAS STOPPED TRYING TO FIX THE ELECTRICAL ISSUE. I HAVE BEEN DEALING WITH THIS SINCE THE DAY I BOUGHT THE TRUCK AND JEEP STILL HAS NOT RESPONDED TO MY LAWYER. STUCK WITH A JEEP FOR THE LAST 6 MONTHS THAT DOES NOT WORK PROPERLY AND CANNOT GET ANY WORK DONE ON THE TRUCK OR GET IT REPLACED. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 20 MPH AND ATTEMPTING TO MAKE A LEFT TURN, SHE LOST CONTROL OF THE VEHICLE. THE CONTACT CRASHED INTO MULTIPLE TREES AND ROLLED OVER. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED A CONCUSSION AND A POSSIBLE BACK SURGERY. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 1,000.

I HAVE OWNED A NEW 2014 GRAND CHEROKEE LIMITED V6 FOR SIX MONTHS AND HAVE EXPERIENCED ROUGH SHIFTING WITH MY TRANSMISSION FROM DAY 1. THE TRANSMISSION IS ESPECIALLY ROUGH WHEN COLD AND/OR SHIFTING FROM 1->2->3 AND 2->1 DOWNSHIFTS. I HAVE BROUGHT IT IN TO JEEP NUMEROUS TIMES FOR A FIX, THE DEALER RECOGNIZES THAT THE TRANSMISSION IS NOT SHIFTING SMOOTH OR CORRECT, BUT SAYS UNTIL THERE'S A FIX OR UPDATE FROM JEEP, THERE'S NOTHING THAT CAN BE DONE. IT IS VERY FRUSTRATING TO SPEND $45K ON A NEW VEHICLE THAT HAS "JERKY" TRANSMISSION SHIFTING, TO THE POINT WHERE I CANNOT USE MY VEHICLE WITH BUSINESS CLIENTS DUE TO THE HARSH RIDE. I'VE BEEN ON MULTIPLE JEEP FORUMS AND BASED ON THE NUMBER OF POSTINGS ABOUT THIS ISSUE, THE DISCONTENT IS WIDESPREAD AMONG JEEP OWNERS AND FANS. WITH THE ISSUE GETTING WORSE OVER TIME, I'M CONCERNED MY TRANSMISSION WILL FAIL AND BECOME A SERIOUS SAFETY ISSUE. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE REAR DRIVERS SIDE SEAT BELT LATCH WOULD NOT LOCK AND SECURE THE PASSENGER. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE SEAT BELT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 24.

BRAND NEW JEEP GRAND CHEROKEE (LESS THAN 1800 MILES). DISCOVERED OIL AND GREASE IN THE INSIDE OF THE FRONT RIMS. TOOK VEHICLE TO DEALERSHIP AND WAS TOLD THAT THE CV JOINTS ON BOTH OF THE FRONT AXLES HAD FAILED. ADVISED BY DEALERSHIP THAT IT WOULD NOT BE TOO SAFE TO DRIVE BECAUSE OF POSSIBLE FREEZE/SEIZURE OF THE AXLES. TURNED VEHICLE IN FOR WARRANTY REPAIR. FOUND ONLINE (INCLUDING THIS SITE) THAT THIS IS COMMON ON NEW VEHICLES FROM 2014 PRODUCTION DATES. VEHICLE IS NOW SCHEDULED TO GET REPLACEMENT PARTS APPROXIMATELY ON 5/30, BUT NO GUARANTEES. NOTIFIED JEEP (CHRYSLER LLC) OF THE ISSUE AND OPENED AN INTERNAL COMPLAINT CASE. *TR

THE CV BOOT ON BOTH FRONT WHEELS HAS COME OFF, SPREADING AXLE GREASE ALL OVER THE BRAKES AND OTHER PARTS OF THE AXLE. THE DEALER SERVICE DEPT NOTED THAT JEEP IS HAVING ISSUES WITH THESE. HE IS ORDERING PARTS. *TR

I NOTICED GREASE COATING INSIDE OF FRONT WHEEL WHILE WASHING CAR. UPON INSPECTION, THE CV BOOT APPEARED AJAR AND THE ASSEMBLY WAS EXPOSED. ONLY 170 MILES ON THE VEHICLE BEFORE FAILURE OF COMPONENT. WITH A LITTLE RESEARCH ON JEEP GARAGE FORUM, MANY CONSUMERS ARE COMPLAINING, SPECIFICALLY WITH BUILD DATES AROUND MARCH 2014, WHICH THIS CAR IS PRESUMED BUILT AROUND. UNKNOWN IF SECOND FAILURE OF PASSENGER SIDE CV BOOT IS IMMANENT.. CAR IS NOW IN THE DEALER LOT AWAITING ASSEMBLY COMPONENT. *TR

TRAVELING AT HIGHWAY SPEED NUMEROUS WARNING MESSAGES AND WARNING CHIMES STARTED TO GO OFF. CREATED DISTRACTIONS TO DRIVING AND IT APPEARS THAT AIR BAG AND SEAT BELTS STOPPED FUNCTIONING INTERMITTENTLY. CRUISE CONTROL ALSO FAILED. VEHICLE ALREADY SERVICED ON ALL PRIOR RECALLS TWO MONTHS AGO. THESE ISSUES ARE NEW STARTING ON 5/23/2014. DEALER APPT IS SCHEDULED FOR 5/26/2014. IN PAST, ALSO REPORTED ISSUES WITH TRANSMISSION SHIFTING AND HVAC. NOT A WELL TESTED VEHICLE. FAR TOO MANY DANGEROUS ISSUES WITH VEHICLE. HOPE NHTSA CAN INVESTIGATE ISSUES. *TR

FAILURE IN DRIVERS SIDE CV JOINT. GREASE SPLATTERED EVERYWHERE. UPON INVESTIGATION, THIS IS A COMMON ISSUE THAT JEEP WILL NOT ADDRESS PROACTIVELY. I ASKED SERVICE TO REPLACE BOTH HALVES AS ONE SIDE FAILURE IS A SURE SIGN THAT THEY BOTH WILL GO. THEY REFUSED INSISTING AGAIN THAT THE OTHER ONE WAS FINE. THAT'S WHAT THEY TOLD ME BEFORE I TOOK DELIVERY - THEY WERE BOTH FINE. NOW, I'LL HAVE TO GO THROUGH THIS PROCESS TWICE - ON A TRUCK THAT IS 9 DAYS OLD. *TR

ON MAY 17 ,2014 WHILE DRIVING MY DASHBOARD STARED TO FLASH SHOWING SEAT BELTS AND AIR BAGS NO WORKING. ON MAY 19,2014 WENT TO JEEP DEALER TO FIND OUT THAT THE INSTRUMENT AIR BAG MODULE NEEDS TO BE REPLACED. BUT THE PROBLEM IS THAT JEEP HAS NO AVAILABLE PARTS TO TAKE CARE THIS PROBLEM ,PARTS ARE ON BACK ORDER AND NO SURE WHEN THEY WILL BE AVAILABLE.DEEHICLEALER ADVICE ME TO TAKE THE TRUCK AND THEY WILL CONTACT ME WHEN THE PARTS WILL COME AVALAIBLE.I ASK THE DEALER TETEBORO CHRYSLER IN NEW JERSEY IF ITS SAFE TO DRIVE A VEHICLE AND IF THE SYSTEM IS WORKING? THEY TOLD ME THAT THEY ARE NOT SURE IF THIS SYSTEM IS IN WORKING ORDER.THIS TRUCK HAS BEEN IN THE SHOP FOR 5 DAYS JUST SITTING IN THE DEALERS LOT.I DO NOT KNOW IF I SHOULD BE DRIVING THIS VEHICLE NOT KNOWING THAT THE SEAT BELTS OR AIR BAGS WILL WORK IN CASE OF A CRASH.ALSO,I CONTACTED CHRYSLER JEEP HEADQUARTER AND THEY COULD NOT HELP ME EITHER.THE DEALERS WILL NOT GIVE YOU A COURTESY CAR TO DRIVE SO YOU ARE STOCK WITH NO VEHICLE AND MAKING YOUR MONTHLY PAYMENT,AS FAR THEY ARE CONCERN AND SO IS CRHYSLER YOUR SAFETY AND YOUR FAMILY SAFETY IS NOT IMPORTANT.SO.BEEN THAT I HAVE TO WORK AND HAVE NO WHEELS ,IWILL GO TOMORROW TO PICK UP MY JEEP AND HOPEFULLY I WILL STAY SAFE UNTIL THE REPLACEMENTS PARTS ARRIVE.THIS TRUCK HAS ALSO OTHER SAFETY PROBLEMS INCLUDING THE TRANSMISSION NOT RESPONDING AT LOW SPEED. THANK GOD ITS A LEASE I WILL NEVER BUY CHRYSLER PRODUCTS EVER AGAIN. *TR

WHILE STARTING UP MY JEEP GRAND CHEROKEE THE AIR BAG WARNING LIGHT CAME ON WITH A SYSTEM FAILURE AND THAT IT NEEDED SERVICE. ABOUT 2 MINUTES AFTER THAT MY DRIVERS SEAT BELT LIGHT CAME ON TELLING ME IT WAS NOT LATCHED (THOUGH IT WAS) AND IT NEEDED SERVICE. THEN ABOUT 30 SEC LATER THE ACC/FEC SYSTEM FAILED AND A WARNING CAME ON. WHEN I TOOK IT TO CHRYSLER FAIROAKS DODGE IN CHANTILLY THAT NIGHT THEY LOOKED AT IT THE NEXT DAY AND TOLD ME A MODULE WAS BAD (ORC FILTER?) THAT CONTROLLED THE AIRBAGS AND EVERYTHING ELSE WAS EFFECTED BECAUSE OF THAT. TROUBLE IS THERE IS NO PART IN STOCK FOR REPAIR AND THEY WANT TO KEEP MY CAR FOR WEEKS WHILE WAITING. )I BET JEEP IS STILL MAKING NEW CARS WITH THE PART SO WHY NO PART FOR MY CAR? ANYWAY, I WAS AT JEEP TO PICK UP A RENTAL SINCE IT WOULD BE SO LONG AND ANOTHER JEEP GRAND CHEROKEE 2014 PULLED IN WITH THE EXACT SAME PROBLEM. VERY ODD I THOUGHT AND WORTH REPORTING. MAYBE CHRYSLER IS HIDING SOMETHING HERE AND MORE IS WRONG WITH THEIR GRAND CHEROKEES THAT THEY OWN UP TO. (ESPECIALLY SINCE THE PART IS IN SUCH SHORT SUPPLY WHICH IS ODD) PERHAPS A RECALL MAY BE IN ORDER. *TR

AFTER ONLY A FEW DAYS OF OWNERSHIP, I NOTICED MY FRONT WHEELS WERE COVERED WITH GREASE ON THE INSIDE. I TOOK IT TO THE DEALER AND THE SERVICE MAN WAS SURPRISED WHEN HE NOTICED MY CV BOOTS WERE COMPLETELY MISSING ON BOTH THE LEFT AND RIGHT FRONT WHEELS. DEALER REPLACED BOTH SHAFT AXLES. THERE ARE MANY OTHER PEOPLE WHO HAVE EXPERIENCED THIS SAME ISSUE. YOU CAN READ ABOUT IT MORE AT THIS WEBSITE LINK: HTTP://WWW.JEEPGARAGE.ORG/F73/GREASE-IN-BOTH-FRONT-WHEELS-NORMAL-73976.HTML. *TR

AT AROUND 1200 MILES, I NOTICED GREASE ON THE DRIVER SIDE WHEEL. AFTER LOOKING UNDERNEATH THE VEHICLE I SAW THAT THE DRIVERS SIDE AXLE BOOT CLAMP HAS FAILED, RESULTING IN THE BOOT COMING OFF THE AXLE AND SPRAYING AXLE GREASE ALL OVER THE WHEEL, SUSPENSION AND BRAKES. *TR

THE FRONT RIGHT CV JOINT BOOT FAILED AND THE GREASE FLEW OUT ALL OVER THE FRONT WHEEL AND BRAKE COMPONENTS. *TR

FAILED CV BOOT ON FRONT DRIVERS SIDE WHEEL LEADING TO GREASE EXPULSION THROUGHOUT WHEEL...POSSIBLY IN BRAKE PAD AS WELL ON BRAND NEW JEEP GRAND CHEROKEE WITH 220 MILES. *TR

I PURCHASED A BRAND NEW JEEP GRAND CHEROKEE ON 4/29/14. ON 5/8/14 (694 MILES), I NOTICED BLACK GREASE ALL OVER THE INSIDE OF THE FRONT PASSENGER SIDE WHEEL. UPON CLOSER INSPECTION, I COULD SEE GREASE LEAKING FROM THE CV BOOT ALL OVER THE WHEEL, AXLE, SHOCK AND OTHER SUSPENSION COMPONENTS. I TOOK THE VEHICLE TO THE DEALER AND A REPLACEMENT HALF AXLE SHAFT WAS ORDERED TO REPLACE THE DEFECTIVE ONE. I RECEIVED THE VEHICLE BACK WITH THE NEW HALF AXLE SHAFT ON 5/13/14. TWO DAYS LATER, ON 5/15/14 (817 MILES), I NOTICED THE EXACT SAME PROBLEM ON THE FRONT DRIVER SIDE WHEEL. I TOOK THE VEHICLE BACK TO THE DEALER AND ANOTHER REPLACEMENT HALF AXLE SHAFT WAS ORDERED. HOWEVER, THE PART IS NOW ON BACK ORDER AND THERE IS NO ESTIMATE FROM THE DEALER ON WHEN IT WILL BE AVAILABLE. THE DEALER WILL NOT RELEASE THE VEHICLE BACK TO ME UNTIL THE DEFECTIVE HALF AXLE SHAFT IS REPLACED WITH A NEW ONE. THIS IS A MAJOR SAFETY ISSUE BECAUSE THE LEAKING GREASE COULD GET ON THE BRAKE DISCS WHICH WOULD RESULT IN PROBLEMS STOPPING THE VEHICLE AND COULD POTENTIALLY CAUSE ACCIDENTS AND/OR SERIOUS INJURIES. THIS IS A COMMON PROBLEM AMONG NEW JEEP GRAND CHEROKEE OWNERS. HUNDREDS OF AFFECTED OWNERS ARE DISCUSSING THE PROBLEM ON INTERNET FORUMS (SEE HTTP://WWW.JEEPGARAGE.ORG/F73/GREASE-IN-BOTH-FRONT-WHEELS-NORMAL-73976.HTML AND HTTP://WWW.JEEPFORUM.COM/FORUM/F309/FACTORY-DEFECT-WARNING-GREASE-FRONT-WHEELS-3-14-BUILD-DATE-2352729/). THE DODGE DURANGO USES THE SAME FRONT AXLE PARTS AS THE JEEP GRAND CHEROKEE SO BOTH

OBSERVED GREASE SPLATTERED ON THE INSIDE OF BOTH FRONT WHEELS. TOOK VEHICLE TO THE DEALERSHIP WHERE THEY DETERMINED THE CAR NEEDED TO HAVE ITS AXLES REPLACED. BELIEVE BOTH CV BOOTS FAILED SPILLING GREASE ONTO WHEELS AND AXLES. *TR

TWO DAYS AFTER PURCHASING MY BRAND NEW JEEP, I NOTICED A GREASE ALL OVER THE INSIDE OF THE FRONT PASSENGER SIDE WHEEL. THE OTHER THREE WHEELS WERE NORMAL. UPON CLOSER INSPECTION, I COULD SEE THAT THE CV BOOT HAD COME APART AND GREASE WAS LEAKING OUT OF IT AND ONTO THE WHEEL, AXLE, SHOCKS AND EVERY OTHER COMPONENT SURROUNDING THE LEAK. I AM SPECIFICALLY CONCERNED THAT THE GREASE COULD GET ON THE BRAKE DISCS, CAUSING FOR DIFFICULTY STOPPING THE VEHICLE. I TOOK IT TO THE NEAREST DEALER WHERE IT WAS CONFIRMED THAT THE PART WAS DEFECTIVE AND I WOULD NEED A NEW AXLE. THE PART UNFORTUNATELY IS BACKORDERED WITH NO ESTIMATION AS TO WHEN IT WILL BE AVAILABLE BECAUSE THIS PROBLEM IS A COMMON ONE AND THERE ARE NEW JEEP GRAND CHEROKEE AND DODGE DURANGO OWNERS ALL OVER THE COUNTRY WHO NEED THIS VERY SAME PART FOR THE SAME ISSUE. THERE ARE LIKELY THOUSANDS OF PEOPLE DRIVING THESE VEHICLES WITH NO IDEA THAT THEIR FRONT AXLES ARE MALFUNCTIONING AND IT IS ONLY A MATTER OF TIME BEFORE IT CAUSES AN ACCIDENT THAT COULD LEAVE SOMEONE SERIOUSLY INJURED. *JS

THE CV BOOT AT THE DRIVERS SIDE WHEEL FAILED. RETAINING RING HOLDING BOOT CAME OFF CAUSING GREASE TO SPILL ALL OVER INNER WHEEL HUB, BREAK CALIPER ETC. I ONLY REPORT IT AS IT COULD GET ON THE BREAKS CAUSING A CRASH. THIS ISSUE HAS APPEARED NUMEROUS TIMES ACROSS JEEP GRAND CHEROKEE OWNERS WITH 3/14 AND 4/14 BUILD DATES AS NOTED IN VARIOUS COMMUNITY FORUMS. *JS

CV BOOTS ARE NOT PROPERLY SECURED RESULTING IN THE EXPOSURE OF CV SHAFT TO THE ELEMENTS AND LOSS OF GREASE. NOTIFIED RICK HENDRICK JEEP IN CHARLESTON, SC. THE PART IS ON BACKORDER AND WAS INSTRUCTED TO CONTINUE TO DRIVE THE VEHICLE UNTIL REPLACEMENT SHAFT ARRIVED. *JS

MY HEATER/AIR CONDITIONER DOESN'T ADHERE TO THE SET TEMP. IT WILL FLUCTUATE 10-15 DEGREES ALL BY ITSELF. THE RADIO / COMPUTER SCREEN WILL CONSTANTLY JAM UP. THERE ARE OVER ONE THOUSAND OF PEOPLE WITH THE SAME ISSUES. (HTTP://WWW.JEEPGARAGE.ORG/F107/PROBLEM-WITH-2014-GRAND-CHEROKEE-HEATER-68973.HTML) I HAVE HAD MY CAR IN 3X, THEY STILL HAVE NO FIX. THE DEALER SAYS THEY RE-FLASH THE MAIN COMPUTER. THE PROBLEM IS THERE WHEN I DRIVE OFF. *JS

FAILED CV BOOTS RESULTED IN GREASE ON WHEEL AND BRAKES. *JS

VEHICLE WAS PURCHASED NEW. TOOK 3 MONTHS TO BUILD AND WAS DELIVERED ON APRIL 30, 2014 TO DUNN CHRYSLER JEEP IN LEBANON, KY. READ ON JEEPFORUM.COM THAT THE FRONT CV BOOTS ON JEEP GRAND CHEROKEES BUILT DURING MARCH AND APRIL 2014 WERE FAILING. THEY WERE COMING APART AND WERE SLINGING GREASE EVERYWHERE. SOMETIMES IT WAS THE RIGHT FRONT AXLE AND OTHER TIMES IT WAS THE LEFT FRONT AXLE. CRAWLED UNDER MY VEHICLE WHICH WAS BUILT APRIL 2014 AND BOTH FRONT AXLES HAD GREASE SLUNG ALL OVER BOTH FRONT WHEELS AND CV BOOTS WERE SHOT. VEHICLE IS BASICALLY UNSAFE TO DRIVE UNTIL FRONT AXLES ARE REPLACED. *JS

VEHICLE WAS TRAVELING AT APPROXIMATELY 50 MPH WHEN IT VIOLENTLY JERKED AND THE ENGINE LIGHT CAME ON. I STOPPED THE CAR AND NOTICED THAT THE NUMBER 6 REMAINED NEXT TO THE 'D' GEAR INDICATOR. WHEN I TRIED TO DRIVE AND PRESSED THE ACCELERATOR, THE ENGINE ROARED BUT THE CAR BARELY MOVED. THE NUMBER 6 REMAINED ON. THE CAR WAS TOWED TO THE DEALER, WHO TOLD ME THAT I NEED A NEW TRANSMISSION AT 1,900 MILES! *TR

HIT A PUDDLE AT APPROXIMATELY 50 MPH AND SHORTLY AFTER THE CHECK ENGINE LIGHT ILLUMINATED AND SERVICE DEF SYSTEM - SEE DEALER MESSAGE APPEARED ON DASH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND TOLD THE DEF (DIESEL EXHAUST FLUID) INJECTOR NEEDED TO BE REPLACED. THE VEHICLE COULD NOT BE DRIVEN UNTIL IT WAS REPAIRED. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT UPON INSPECTION, THE GAUGES ON THE INSTRUMENT PANEL INDEPENDENTLY RESET. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 13V483000 (ELECTRICAL SYSTEM , ELECTRONIC STABILITY CONTROL , SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS 4,800.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT MOVED OFF THE ROADWAY AND DISCOVERED AN UNKNOWN HOSE HANGING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A AUTHORIZED DEALER, WHO STATED THAT THE DIESEL EXHAUST FLUID INJECTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,500.

WHILE DRIVING AT APPROXIMATELY 45 MPH, WITHOUT WARNING, THE AIRBAG NEEDS SERVICE INDICATOR AS WELL AS THE DRIVER SEAT BUCKLE IS NOT FASTENED LIGHT CAME ON. IN ADDITION, THERE WAS ANOTHER FAILURE WITH THE ON BOARD PHONE REQUIRING SERVICE. I TOOK THE VEHICLE TO THE DEALER AND THEY SAID THE AIR BAG SENSOR WAS ON BACK ORDER AND DID NOT KNOW WHEN IT WOULD ARRIVE. I AM EXTREMELY CONCERNED THAT THIS PART IS NOT STOCKED. THE DRIVER SEAT BUCKLE IS NOT FASTENED BEEPS FOR SEVERAL MILES BEFORE IT ULTIMATELY STOPS. VERY ANNOYING. I WOULD THINK JEEP WOULD ENSURE THAT THIS PART WAS ALWAYS IN STOCK WITH ITS DEALERS SINCE IT IS AN INTEGRAL PART OF THE OVERALL SAFETY OF THE DRIVER IN THE VEHICLE. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE HEATED SEAT WOULD ACTIVATE INDEPENDENTLY AND WOULD ALSO OVERHEAT. THE CONTACT ALSO MENTIONED THAT WHENEVER THE ACCELERATOR PEDAL WAS DEPRESSED, A BURNING ODOR WAS EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 120.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 350 AND THE CURRENT MILEAGE WAS 5,300.

I HAVE A 5 DAY OLD CAR AND THE CV BOOT ON THE FRONT TIRE HAS COME OFF, SPREADING AXLE GREASE ALL OVER THE BRAKES AND OTHER PARTS OF THE AXLE. THE DEALER SERVICE REP SAYS IT IS UNSAFE. APPARENTLY, DOZENS OF PEOPLE WITH GRAND CHEROKEES BUILT IN MARCH AND APRIL OF THIS YEAR HAVE THIS SAME ISSUE AS EVIDENCED ON THE JEEP GARAGE FORUM (CONTAINS PICS AND DESCRIPTIONS): HTTP://WWW.JEEPGARAGE.ORG/F73/GREASE-IN-BOTH-FRONT-WHEELS-NORMAL-73976.HTML *JS

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE PARKING, THE VEHICLE SUDDENLY ACCELERATED. THE VEHICLE WAS TOWED TO THE DEALER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER SENT AN ENGINEER TO FURTHER INSPECT THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 1,200.

WHILE TRAVELING HOME FROM A FAMILY VACATION AT ABOUT 40 MPH MY SEAT BELT LIGHT STARTED FLASHING SAYING THAT THE DRIVER AND PASSENGER AIR SEAT BELT WAS NOT ENGAGED ALONG WITH THE LIGHTS AND DINGING ALARM SAYING THAT THE AIR BAG IS IN NEED OF SERVICE, THIS HAS NOT GONE OFF AND THE DINGING IS CONSTANT. I CALLED AND SET UP AN APPOINTMENT AT THE DEALERSHIP AND WAITED 4 HOURS FOR THEM TO TELL ME THAT THEY DID NOT HAVE PARTS NEEDED TO REPAIR THE ISSUE THAT IT WAS ON BACK ORDER (AT LEAST 1 1/2 WEEKS) BUT WOULD NOT BE PROVIDING A RENTAL CAR SINCE THE CAR WAS STILL DRIVE ABLE AND THAT THEY WOULD CALL WHEN THE PART WAS IN. I AM VERY UPSET BECAUSE I AM IN THE AUTOMOTIVE INDUSTRY AND KNOW THAT THIS IS A SAFETY CONCERN/ RISK. I HAVE ALSO BEEN EXPERIENCING ISSUES WITH MY TRANSMISSION. I REGRET MAKING THIS PURCHASE. *TR

JEEP GRAND CHEROKEES HAVE A INTEGRATED ROOF FLUSH RAIL. IT IS STANDARD EQUIPMENT ON THIS JEEP. RACKS AND RECREATIONAL OBJECTS SUCH AS KAYAKS, CANOES, SURF BOARDS AND BIKES ARE ATTACHED TO THE RACKS THAT ARE IN TURN ATTACHED TO THE FLUSH RAIL. THE FLUSH RAIL FAILED AND TWO KAYAKS WERE PULLED OFF THE ROOF DURING MILD TO MODERATE DESERT WINDS. THIS FAILURE RESULTED IN TWO KAYAKS AND THE THULE RACK EQUIPMENT BEING THROWN OFF THE ROOF ONTO THE HIGHWAY. THE ROOF RAILS ARE ONLY ATTACHED TO THE ROOF WITH COMPRESSION NUTS AND THE ROOF IS NOT REINFORCED IN THE AREA OF THE FLUSH RAILS. THIS DESIGN IS SERIOUSLY UNDER ENGINEERED AND EXTREMELY DANGEROUS. THE THULE RACKS AND STRAPS HELD THE KAYAKS TOGETHER WHICH RESULTED IN 100 POUNDS OF KAYAK, APPROXIMATE 17 FEET BY 4 FEET THROWN IN THE PATH OF ONCOMING VEHICLES. JEEP HAS BEEN INFORMED AND TAKES NO RESPONSIBILITY FOR THIS FAILURE. *TR

2014 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKING PROBLEMS. *SMD THE CONSUMER STATED WATER ENTERED THE BRAKE BOOSTER, WHICH CAUSED IT TO FREEZE AND REDUCED BRAKING PERFORMANCE. CHRYSLER STATED THERE WAS CORROSION PROBLEM WITH THE BRAKE BOOSTER, CAUSED BY A SMALL AMOUNT EXPOSED, UNCOATED SURFACE AT THE CRIMP JOINTS, THAT ALLOWED WATER TO ENTER THE BOOSTER AND FREEZE. CHRYSLER STATED IF WATER DID NOT ENTER THE BOOSTER, THERE COULD STILL BE A LOSS OF VACUUM THAT WOULD REQUIRE THE DRIVER TO PUSH HARDER THAN NORMAL TO SLOW DOWN THE VEHICLE. A FIX FOR THE PROBLEM WAS TO USE A SHIELD TO KEEP WATER FROM GETTING INTO THE UNIT. *JB UPDATED 06/11/14

I HAVE A LONG NARROW DRIVEWAY WITH A BIT OF A SLOPE TOWARD THE HOUSE. WHEN GOING OUT THE DRIVEWAY I SEEN A TRASH CONTAINER TIPPED OVER. I PUT THE VEHICLE IN PARK, LETTING IT IDLE, WHILE I EXITED THE VEHICLE TO REMOVE THE CONTAINER. LOOKING BACK I SEEN THE JEEP BACKING DOWN THE DRIVEWAY TOWARD THE HOUSE UNDER IT'S OWN POWER. I TRIED CATCH IT,BUT IT HIT THE SIDE OF THE HOME ON A GARAGE WALL. TOTAL DAMAGE TO THE VEHICLE IS AROUND $9400 I'VE YET TO GET THE HOUSE DAMAGE ESTIMATE BACK. I DIDN'T SEE IF THE VEHICLE WAS IN PARK OR REVERSE WHEN I EXITED. I PUSHED THE SHIFTER CLEAR FORWARD TILL IT STOPPED, THEN EXITED. THE SHIFTER HAS TO GO THRU REVERSE BEFORE IT GETS TO PARK. IN THE PAST I'VE NOTICED THAT IT DID NOT ALWAYS GO INTO PARK WHEN I HAD PUT IT THERE. I DRIVE LIKE NORMAL PEOPLE DRIVE. I HAVE 55+ YEARS OF DRIVING EXPERIENCE. WE SHIFT BY FEEL AND NOT ALWAYS LOOKING DOWN AT THE SHIFTER. WHEN A SHIFT LEVER GOES THRU THE MOTION FORWARD AND STOPS, WE EXPECT IT TO BE IN PARK, NOT REVERSE. THIS IS A MAJOR FLAW IN THE VEHICLE. I LOVE THE NEW 8 SPEED TRANSMISSION, BUT DON'T TRUST THE SHIFTING MECHANISM. MY WIFE IS VERY RELUCTANT TO DRIVE IT BECAUSE OF THIS ISSUE. I'VE CONTACTED CHRYSLER ABOUT THE ISSUE. THEY SEEM CONCERNED AND ARE WANTING TO LOOK AT THE VEHICLE WHEN REPAIRED. HOWEVER, I'M NOT CERTAIN, HEARING ABOUT OTHER ISSUES WITH VEHICLES, WHETHER THEY ARE JUST TRYING TO BLOW SMOKE UNTIL I QUITE DOWN. I DID OBTAIN A LEG INJURY WHEN ATTEMPTING TO STOP THE VEHICLE. NOT SERIOUS, BUT SUR

SINCE I BOUGHT THIS VEHICLE WHEN ONE TURNS A CORNER AND THE PADDLE SHIFTER IS IN ADVERTENTLY TOUCHED THE CAR CAN DROP INTO ANY GEAR AND CAN SLOW SO THAT ONE STANDS A RISK OF BEING REAR ENDED AS HAS NARROWLY HAPPENED TO ME . THERE IS A REAL NEED TO PREVENT THIS DANGEROUS BEHAVIOR TO HAVE A PREVENTER MECHANISM OF SOME SORT TO PREVENT THIS BY REPROGRAMMING THE SOFTWARE OR BY MECHANICAL MEANS BY INSTALLING A SWITCH OF SOME SORT THAT MUST BE SEPARATELY ENGAGED TO TRANSFER CONTROL OF GEAR TO THE PADDLE SHIFTER. *TT

TRANSMISSION WAS REPLACED AT APPROX. 16K MILES. OTHER JEEP OWNERS ARE EXPERIENCING ISSUES WITH THE TRANSMISSION. WAS TAKEN IN FOR SERVICE AT 10K, 11,658K AND NOW 16K FOR REPAIR WITH ULTIMATELY REPLACING TRANSMISSION; KEY FOB DOES NOT WORK DAILY - WILL NOT LOCK VEHICLE NOR WILL VEHICLE START FOR A PERIOD OF APPROX TEN TO 15 MINUTES AFTER BEING ABLE TO GET INTO VEHICLE - DEALERSHIP/SERVICE CONTINUES TO INDICATE THEY CAN'T DUPLICATE DESPITE MY HAVING THIS ISSUE EVERY DAY. *JS

I TOOK MY NEW JEEP TO THE CAR WASH AND THEN BROUGHT IT BACK TO MY SHOP. I WAS DRYING IT OFF WHEN I NOTICED A LOT OF CONDENSATION IN BOTH HEADLIGHTS. I IMMEDIATELY CONTACTED THE DEALERSHIP AND WAS TOLD THAT IT WAS A WELL KNOWN DEFECT, BUT THAT THERE WAS NOTHING THEY COULD DO. HE SUGGESTED THAT I LEAVE THE LIGHTS ON SO THAT THEY WOULD DRY OUT...UPDATED 04-10-14 *BF *TR UPDATED 8/17/17*CN

DRIVING ON AN INTERSTATE FREEWAY WITH ADAPTIVE CRUISE CONTROL ACTIVATED. CRUISE CONTROL DEACTIVATED ON ITS OWN, MIL ILLUMINATED AND THE TRANSMISSION BEGAN SLIPPING SEVERELY RESULTING IN DRASTIC LOSS OF POWER AND VEHICLE SPEED IN INTERSTATE TRAFFIC. ROLLED VEHICLE TO SHOULDER AND NOTICED TRANSMISSION FLUID COATING THE ENTIRE UNDERCARRIAGE OF THE VEHICLE AS WELL AS ALL OVER THE GROUND UNDER THE VEHICLE. DEALER DIAGNOSIS WAS AN IMPROPERLY ROUTED AT THE FACTORY TRANSMISSION COOLER LINE THAT WAS IN CONTACT WITH THE DRIVELINE CAUSING THE LINE TO WEAR THROUGH AND LEAK TRANSMISSION FLUID. WHILE THERE WASN'T A FIRE, ONE COULD EASILY HAVE STARTED WHEN THE TRANSMISSION OIL CONTACTED HOT EXHAUST SYSTEM COMPONENTS NEAR THE TRANSMISSION. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE VEHICLE DOWNSHIFTED INDEPENDENTLY AND WITHOUT WARNINGS. ADDITIONALLY, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSED THE FAILURE AND STATED THAT THE VEHICLE WAS WORKING UP TO STANDARDS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1000 AND THE CURRENT MILEAGE WAS 10,000.

ON 3/27/14, MY BRAND NEW 2014 JEEP GRAND CHEROKEE SPONTANEOUSLY BURST INTO FLAMES AND ALMOST GOT IN MY FACE. AFTER SMELLING AND SEEING SMOKE, I PULLED OVER INTO A DIRT PARKING LOT AT A BUSINESS AND THE DASHBOARD OF MY NEW VEHICLE BURST INTO FLAMES, AFTER I HEARD A "WOOSH." A LADY FROM THE LOCAL BUSINESS CAME RUNNING OUT OF THE BUSINESS WITH A FIRE EXTINGUISHER AND I WAS ABLE TO SHOOT IT INTO THE HOLES THAT WERE ONCE THE HEAT VENTS TO KILL THE FLAMES. THE DASH WAS BUCKLED, THE WINDSHIELD BLACKENED, THE GAUGES MELTED, THE ROOF LINING GONE, THE VISORS MELTED, AND THE INSIDE COVERED WITH CO2 AND SMOKE DAMAGE. I SUFFERED SMOKE AND CO2 INHALATION AND MY CLOTHES WERE RUINED, BUT I AM LUCKY TO BE ALIVE! THE DEALER REFUSES TO HELP ME....UPDATED 09-10-2014 *BF UPDATED 11/7/2014 *JS

WHEN DRIVING VEHICLE ON A COLD MORNING AFTER LEAVING HOUSE AND STOPPING ABOUT 1/2 MILE FROM HOME. THE TRANSMISSION FAILED TO DOWNSHIFT TO FIRST AND REMAINED IN 7TH GEAR. WHEN ATTEMPTED TO PROCEED FROM STOPLIGHT THE VEHICLE BOGGED AND WOULD HARDLY MOVE AND THE CHECK ENGINE LIGHT CAME ON. AT THIS POINT THE VEHICLE WAS PULLED TO THE SIDE OF THE ROAD TURNED OFF AND RESTARTED AND THE TRANSMISSION SHIFTED WITH THE CHECK ENGINE LIGHT REMAINING ON. THE VEHICLE WAS RETURNED HOME AND THREE HOURS LATER THE CHECK ENGINE LIGHT WAS OFF WHEN THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER SAID THERE WAS NO CODE FOR THE CHECK ENGINE LIGHT OR TRANSMISSION ISSUE WHEN IT WAS CHECKED AT 11:00 AM THAT DAY. *TR

WHILE DRIVING UPHILL, IN WET OR RAINY CONDITIONS, THE NEW JEEP DIESEL 3.0L ENGINE STARTS TO HESITATE, THIS CAUSES THE VEHICLE TO VIBRATE SEVERELY. THE FIRST OCCURRENCE WAS AT 40MPH, AFTER TAKING IT TO THE DEALERSHIP THEY REFLASHED THE TCM WHICH I BELIEVE CHANGED THE SHIFT POINTS IN THE TRANSMISSION, WHILE DRIVING HOME THE SAME PROBLEM OCCURRED, THIS TIME AT 45MPH. I TOOK THE JEEP BACK TO THE DEALERSHIP WHERE THEY REFLASHED THE PCM, WHEN DRIVING HOME THE SAME PROBLEM OCCURRED, THIS TIME AT 50MPH. THIS ENGINE HESITATION CAUSES SEVERE VIBRATION, I AM WORRIED THAT IF THE ENGINE CUTS OUT AT THIS SPEED, IT WILL CAUSE A SERIOUS ACCIDENT. I HAVE VIDEO FOOTAGE OF THIS OCCURRING. *TR

THE HEADLAMPS ON THE VEHICLE CONDENSATE WHEN IT RAINS. THE CONDENSATION REMAINS INSIDE OF THE HEADLAMP ASSEMBLY WHILE IT RAINS. THE CONDENSATION INSIDE OF THE HEADLAMPS MAKES THE ROAD HARD TO SEE AT NIGHT. *TR

I WAS AT A FULL STOP. I MADE A LEFT TURN AND THE VEHICLE JUST ACCELERATED MORE THAN EXPECTED AND RAN INTO A TREE. THE TREE WAS UNEARTHED, THE FRONT OF THE VEHICLE WAS COMPLETELY DESTROYED. IT WAS TOTALED BY THE INSURANCE COMPANY. *TR

EVTS INOPERATIVE, NO BLUE LIGHT. TOOK TO DEALERSHIP AND FOUND WIRE TO EVTS EMERGENCY BUTTON SEVERED, POSSIBLY SHORTED. REPAIRED WIRES, DID NOT CORRECT CONDITION. REPLACED WITH NEW EVTS, CONDITION REPAIRED SUCCESSFULLY. AT SAME TIME ALSO HAD RECALL N58 PERFORMED, REPROGRAM INSTRUMENT CLUSTER ABS / AL. THEN AT 4040 MILES OIL CHANGE DUE LIGHT CAME ON AND HAD THE FIRST OIL CHANGE DONE. THE CHECK ENGINE LIGHT CAME ON A VERY SHORT TIME AFTER THAT AND BACK TO THE DEALERSHIP AT 4654 MILES. SAID IT WAS A DEFECTIVE OIL PRESSURE SENSOR, SENSOR WAS REPLACED, CLEARED CODES AND FOUND NO ADDITIONAL PROBLEMS. NOW AT ABOUT 12000 MILES THE OIL CHANGE DUE LIGHT NEVER CAME ON, BUT TOOK THE CAR IN FOR AN OIL CHANGE ANYWAY. NOW THE CHECK ENGINE LIGHT ALONG WITH A LOW OIL PRESSURE LIGHT CAME ON, CAR DID NOT WANT TO SHIFT OR SPEED UP, GOT OFF THE ROAD AND HAD CAR TOWED TO DEALERSHIP WAITING TO BE REPAIRED AGAIN. *TR

OUR JEEP GRAND CHEROKEE HAS BEEN HAS BEEN HAVING ELECTRICAL PROBLEMS. SEVERAL DIFFERENT ELECTRICAL PROBLEMS OCCUR AFTER WHICH THE CHECK ENGINE LIGHT WILL ILLUMINATE. OF THESE ELECTRICAL PROBLEMS THE DANGEROUS ONES INCLUDE: HEADLIGHTS SHUTTING OFF, DASHBOARD COMPLETELY SHUTTING, AND VEHICLE SHUT OFF WHILE IN MOTION. WE HAVE HAD THE FOLLOWING REPLACE IN OUR VEHICLE: BURNT WIRES IN OUR ENGINE HARNESS, FAULTY SOLENOID, ALTERNATOR, PCM, AND ABS MODULE. THE ISSUE STILL OCCURS. PURCHASING THE VEHICLE IN DEC WE'VE BROUGHT THE VEHICLE BACK INTO THE DEALERSHIP FOR SERVICE 3-4 TIMES. WHILE WE HAVEN'T FILED FOR LEMON LAW YET, JEEP PROMISED US THAT THEY WOULD TAKE A LOOK AT REPLACING OUR VEHICLE AFTER A NUMBER OF PROBLEM. THEIR ANSWER TO US WAS TO WAIT TO SEE IF THE ISSUE OCCURRED AGAIN. WHILE WE MAY FILE FOR LEMON LAW, WE FEEL THAT IT WILL BE IMPORTANT THAT WE REPORT THESE ISSUES AS THEY ARE EXPERIENCED BY OTHER CONSUMERS ON FORUMS ACROSS THE INTERNET. *TR

PARKING VEHICLE AND PUTTING INTO PARK. EXITED THE VEHICLE AND CAR STARTED MOVING. SHIFTER WAS NOT IN PARK. VERY FUSSY SHIFTER. YOU CAN NOT TELL IT'S IN PARK UNLESS YOU LOOK EACH TIME. EVEN THOUGH YOU PUSH IT ALL THE WAY UP SOMETIMES IT IS NOT IN PARK. I HAD THE CAR START ROLLING SEVERAL TIMES AFTER EXITING THE CAR. *TR

ON 03/04/2014, THE VEHICLE, A 2014 JEEP GRAND CHEROKEE WAS OBSERVED TO HAVE EXTENSIVE RUST ON THE BRAKE ROTOR HUBS. THE RUST IS DETERIORATING THE PAINT EXPOSING THE METAL HUB TO SEVERE CORROSION. THIS MAY OVER TIME MINIMIZE THE SAFETY OF THE BRAKING SYSTEM. THE VEHICLE WAS TAKEN TO THE DEALER WHO SENT PHOTOS TO CHRYSLER DIGITAL IMAGING. CHRYSLER DENIED THE CLAIM UNDER WARRANTY STATING THAT THE CORROSION IS CONSIDERED NORMAL WEAR. THE VEHICLE HAD ONLY 6200 MILES AT THE TIME OF THE INCIDENT. *TR