2014 Jeep Grand Cherokee complaints

WHILE SEATING IN THE DRIVER SEAT THE BACK PART OF THE SEAT WHERE THE SEAM IS WILL MAKE A LOUD POPPING NOISE LIKE WHEN YOU BEND A THICK PIECE OF CARD BOARD. YOU DO NOT HAVE TO PUT PRESSURE ON THE SEAT. *TR

WHEN GETTING OUT OF THE VEHICLE I LOCK THE DOOR FROM THE INSIDE , WHEN WALKING AWAY THE CAR WILL UNLOCK. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V392000 (SUSPENSION). THE DEALER STATED THAT BOTH REAR SHOCKS NEEDED TO BE REPLACED, BUT THE PARTS WERE UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 200.

I TOOK MY 2014 JEEP GRAND CHEROKEE INTO THE DEALERSHIP TO HAVE TWO RECALLS ADDRESSED, BOTH REGARDING THE BRAKES, I BELIEVE. UPON WORKING ON THE VEHICLE, THE MASTER CYLINDER "FELL APART," ACCORDION TO THE SERVICE ADVISOR. THE MASTER CYLINDER IS ON NATIONWIDE BACKORDER, AND I WILL BE IN A RENTAL UNTIL "MID-NOVEMBER 2014." REALLY? THIS IS UNACCEPTABLE. HOW DOES A MASTER CYLINDER "FALL APART"? *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING UP AN INCLINE AT APPROXIMATELY 30 MPH, THE VEHICLE SUDDENLY ACCELERATED TO ABOUT 77 MPH. THE CONTACT DEPRESSED THE BRAKE PEDAL NUMEROUS TIMES, BUT THE VEHICLE CONTINUED TO ACCELERATE. THE CODE SERVICE ELECTRONIC THROTTLE WAS DISPLAYED. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 850...UPDATED 11/03/14 *BF UPDATED 7/9/2015 *JS

ON 9/12/14, WHILE DRIVING HOME FROM THE GROCERY STORE, MY POWER STEERING WENT OUT MID-TURN. THIS IS THE 7TH TIME MY POWER STEERING HAS GONE OUT. IN PREVIOUS INCIDENTS IT WOULD SAY "SERVICE POWER STEERING" AS SOON AS I TURNED ON THE CAR THEN THE LIGHT WOULD GO OUT AFTER A PERIOD OF FEW MINUTES TO AN HOUR AND THE DRIVING WOULD BE FINE. THIS IS THE POWER STEERING HAS GONE OUT WHILE DRIVING. I HAVE PREVIOUSLY TAKEN IT TO THE DEALERSHIP (ORCHARD) A FEW MONTHS AGO FOR THIS PROBLEM AND WAS TOLD THERE WAS NOTHING WRONG AND THERE WERE "NO ALERTS IN THE SYSTEM". THIS TIME I TOOK PICTURES OF THE "SERVICE POWER STEERING" ALERTS. I HOPE THAT THEY WILL ADDRESS THIS ISSUE. IN ADDITION TO THIS, MY VEHICLE HAS HAD MORE THAN 5 SAFETY RECALLS IN THE LAST YEAR AND 2 OF THEM HAVE NOT BEEN ADDRESSED BY (ORCHARD) DUE TO LACK OF PARTS. THIS IS UNACCEPTABLE! *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 14V391000 (VISIBILITY) AND 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/22/14*CN

RECALL P/14/NHTSA 14V-154 - BRAKE BOOSTER, CALLED IMMEDIATELY AFTER RECEIVING NOTIFICATION (06/05/2014). TOLD PARTS NOT AVAILABLE, ONLY RECEIVING ABOUT 5 PER WEEK. PLACED ON LIST. AS OF 09/11/2014, STILL ON LIST AS PARTS NOT AVAILABLE IN SUFFICIENT QUANTITIES. *TR RECALL P36/NHTSA 14V-391 - SUN VISOR WIRING, SAME AS OTHER RECALL, PARTS NOT AVAILABLE. WHY ARE RECALLS ISSUED IF THERE ARE NO PARTS AVAILABLE? JEEP IS PUTTING OWNERS AT RISK BY NOT HAVING PARTS AVAILABLE. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 14V391000 (VISIBILITY) AND 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/24/2014*LJ

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I HAD DRIVEN APPROXIMATELY 520 MILES ENROUTE TO MY VACATION HOME AND WAS DRIVING WITH THE CRUISE CONTROL ACTIVATED AND SEATBELTS WERE IN USE BY BOTH MYSELF AND PASSENGER. SUDDENLY AND AT THE SAME TIME THE SEATBELT AND AIRBAG WARNING LIGHTS CAME ON AND WITHIN A FEW SECONDS THE CRUISE CONTROL DISENGAGED AND THE MESSAGE "ACC/FCW UNAVAILABLE SERVICE REQUIRED" POPPED UP ON THE DASHBOARD. FOR THE DURATION OF MY VACATION THE VEHICLE WAS OPERATIONAL HOWEVER I HAD NO CRUISE CONTROL. CONTACTED TWO JEEP DEALERS IN THE AREA AND THEY WERE TOO BOOKED UP TO SERVICE MY VEHICLE. UPON MY RETURN HOME I TOOK IT IN TO MY JEEP DEALER. HERE IS THE EXACT QUOTE FROM THEIR SERVICE INVOICE AS TO WHAT WAS DISCOVERED: "FOUND MANY MODULES WITH LOSS OF COMMUNICATIONS WITH THE ORC MODULE (AIRBAG MODULE) WITH CODES IN THEM. FOUND ORC TO HAVE AN INTERNAL FAULT, REPLACED AND SET UP ORC MODULE". *TR

NOTICED VEHICLE HAS CREAKING NOISE FROM THE REAR PORTION OF THE CAR. ESPECIALLY WHEN DRIVING AT LOW SPEED. SUSPECTED WAS THE REAR SUSPENSION BUSING. MADE AN APPOINTMENT AT THE DEALERSHIP TO CHECK UP. *TR

OUR 2014 JEEP GRAND CHEROKEE WAS ISSUED A RECALL FOR BRAKE BOOSTER. THE NEEDED REPAIR WAS NOTED BY DEALER WHEN THE VEHICLE WAS IN FOR ROUTINE VEHICLE MAINTENANCE ON JUNE 4, 2014 AND WE ALSO RECEIVED A RECALL NOTICE. WE WERE TOLD ON 6/4/14 THAT THERE WERE NO PARTS AVAILABLE TO MAKE REPAIRS AND WE WOULD BE NOTIFIED WHEN THE PARTS CAME IN. TO DATE 9/11/14, THE REPAIRS HAVE NOT BEEN COMPLETED. WE HAVE CALLED THE DEALER, 4 TIMES INCLUDING THE SERVICE MANAGER, AND CHRYSLER (GROUP RECALL ASSISTANCE CENTER) TWICE. THE REPAIRS HAVE STILL HAS NOT BEEN MADE AND NO APPOINTMENTS HAVE BEEN SET UP. *TR

I HAVE A 2014 JEEP GRAND CHEROKEE SRT. I WAS AT A STOP LIGHT IN THE TURN LEFT LANE. ONCE THE LIGHT CHANGED GREEN I PRESSED ACCELERATOR AND WHILE TURNING ALL POWER CUT OUT ON THE VEHICLE. WHILE IN TRAFFIC I COASTED TO THE SIDE OF THE ROAD. THE VEHICLE RESTARTED AFTER I CAN TO A FULL STOP POWER APPEARED TO COME BACK ON AND I PUSHED THE START BUTTON WITH FOOT ON BRAKE. SECOND EVENT HAPPENED 9/10/14 AGAIN I WAS IN THE LEFT HAND TURN LANE (DIFFERENT STREET) AND WHEN LIGHT CHANGED I PRESSED ACCELERATOR AND WHILE STARTING THE TURN ALL POWER INSTANTLY WENT OUT RENDERING THE VEHICLE TOTALLY DISABLED IN TRAFFIC. ONCE I GOT IT INTO A SAFE SPOT I CALLED AND TRIED TO HAVE IT JUMP STARTED. THIS DID NOT WORK AT ALL. TOTAL POWER FAILURE NO RESPONSE AND HAD TO BE TOWED TO DEALER. VERY DANGEROUS SITUATIONS. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART NEEDED FOR THE RECALL REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

I WAS DRIVING THE VEHICLE AND SUDDENLY THE CAR TOLD ME TO SERVICE THE AIR BAG SYSTEM. I DROVE TO THE DEALER THE NEXT DAY AND WAS TOLD THAT THE VEHICLE REQUIRES A NEW OCCUPANT RESTRAINT CONTROL MODULE. I HAVE BEEN WAITING SINCE MID-JUNE FOR THIS PART TO ARRIVE. I HAVE ALSO LEARNED THAT THE AIRBAGS WILL FAIL IN A COLLISION. THIS IS A SERIOUS SAFETY CONCERN FOR EVERYONE, NOT JUST ME. *TR

WHILE ENTERING A BUSY INTERSTATE AND ACCELERATING FROM A STOP TO 65 MPH ON THE ONRAMP, THE JEEP GRAND CHEROKEE DRIVE TRAIN BEGAN SHUDDERING VIOLENTLY AND WOULD NOT STOP. IT FELT LIKE THE VEHICLE WAS RUNNING OVER SEVERE BUMPS IN THE ROAD YET THE SURFACE WAS FREE OF DEFECTS. I WAS DISORIENTED BY THE SHAKING SENSATION WHICH WOULD STOP IF I DECELERATE BUT RETURNED IMMEDIATELY WHEN ACCELERATING TO MERGE. I WAS FORCED OFF THE ROAD BY FASTER TRAFFIC AND MY INABILITY TO SPEED UP. I HAD TO STOP ON THE ROADSIDE AND ATTEMPT TO MERGE AGAIN WHEN TRAFFIC CLEARED. MY RE-ATTEMPT TO ACCELERATE CAUSED SHUDDERING AGAIN AT 45 MPH. I PULLED OVER AGAIN AND SHUT THE VEHICLE OFF. I RESTARTED AND, ON MY THIRD ATTEMPT, ACCELERATED VERY AGGRESSIVELY WITH THE VEHICLE SHUDDERING AT 45 MPH UP TO 65 MPH. WHEN I QUITE ACCELERATING TH E SHUDDER QUIT. THIS VIOLENT DRIVE TRAIN SHUDDER HAS OCCURRED OFTEN SINCE THEN. I HAVE LEARNED THAT THIS OCCURS MOST OFTEN IN THE FIRST 10 MILES OF OPERATION AND I CAN MINIMIZE THE SHUDDER WHEN IT OCCURS BY ACCELERATING AT FULL THROTTLE WHICH IS UNSAFE. MY ONLINE RESEARCH INDICATES OTHERS ARE COMPLAINING OF THIS SAME ISSUE IN VARIOUS AUTO FORUMS. I HAVE HAD MY JEEP DEALER APPLY SERVICE UPDATES AND TEST DRIVE THE VEHICLE BUT JEEP HAS YET TO FIX THIS ISSUE. IN MY OPINION, THIS IS RIDICULOUS IN A NEW CAR AND IS A DRIVE ABILITY AND SAFETY CONCERN. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND 14V391000 (ELECTRICAL SYSTEM). THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR AND HAD BEEN WAITING APPROXIMATELY FIVE MONTHS TO HAVE THE VEHICLE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS NOT AVAILABLE. THE CONTACT STATED THAT THREE MONTHS WAS NOT A REASONABLE AMOUNT OF TIME FOR A RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/07/14*LJ UPDATED 3/12/15 *JS

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM). THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE AS TO WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

BRAKES FAILED AT STOP LIGHT, CAR ROLLED FORWARD, HITTING THE CAR IN FRONT OF ME. GOING LESS THAN 5 MPH. *TR

TRANSMISSION WILL SHUDDER WHILE ACCELERATING MAKING THE VEHICLE DANGEROUS AND DIFFICULT TO CONTROL. VEHICLE HAS BEEN TO THE DEALER MULTIPLE TIMES AND THEY HAVE YET TO FIX IT. RESEARCH HAS LED ME TO BELIEVE THAT THIS IS IMPACTING MANY OTHER JEEP'S ON THE ROAD TODAY. I DO NOT BELIEVE THEY ARE SAFE TO BE ON THE ROAD UNTIL THE PROBLEM IS REMEDIED. *TR

2014 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO TRANSMISSION ISSUES. *SMD THE CONSUMER STATED TWICE, HE ENCOUNTERED A SERIOUS PROBLEM. WHEN HE ATTEMPTED TO MAKE A TURN, THE VEHICLE ALMOST STALLED. HE TRIED PUMPING THE ACCELERATOR, BUT THE VEHICLE WOULD ONLY MOVE AT A CRAWL. THE SECOND INCIDENT OCCURRED ON JULY 31, 2014, THE CONSUMER WAS ATTEMPTING TO MAKE A TURN, WHEN THE VEHICLE ALMOST STALLED. THE CONSUMER WAS INFORMED THERE WERE SOME WIRES THAT RUBBED AGAINST SOMETHING THAT CAUSED THE ENGINE TO STALL. *JB

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND 14V391000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN AS TO WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TRANSMISSION LOCKS UP AFTER STARTING, UNABLE TO SHIFT INTO ANY GEAR, AND MALFUNCTION INDICATOR LIGHT "MIL" IS ILLUMINATED. IN ORDER TO GET THE VEHICLE TO MOVE IT MUST BE SHUT OFF AND ON, SOMETIMES MORE THAN ONE TIME. AFTER 4 INCIDENTS, JEEP GC WAS BROUGHT TO LOCAL SERVICE DEPT. WHERE SEVERAL FLASH UPDATES WERE PERFORMED TO VEHICLES COMPUTER AND VALVE BODY PUMP BOX WAS ORDERED. JEEP WAS RETURNED FOR SERVICE 3 WEEKS LATER WHERE TRANSMISSION PUMP BOX WAS REPLACED AND TRANSMISSION RE-TRAINED. SINCE THEN THE ISSUE HAS CONTINUED TO OCCUR ON 3 SEPARATE OCCASIONS. ADDITIONALLY, NOW THE DIESEL EXHAUST REGENERATION COMES ON EVERY 30-40 MILES WHERE THE CAR MUST CONTINUE TO BE RUN UNTIL REGEN HAS COMPLETED, NO CHANGES HAD BEEN MADE TO DRIVING HABITS AND PRIOR TO TRANSMISSION WORK REGEN HAD NEVER NEEDED TO COME ON. IT IS UNKNOWN IF THE JEEP GC CAN MOVE WHEN THE MIL AND LOCKED SHIFTER OCCUR AS THE ISSUE HAS OCCURRED ONLY IN FLAT AREAS (MOSTLY HOME GARAGE), HOWEVER THIS COULD BE A DEADLY ISSUE IF PARKED ON HILL AND IF VEHICLE TRANSMISSION IS NOT LOCKING GEARS AND CAN MOVE FORWARD OR BACK. IT DOES NOT APPEAR THAT THIS IS THE CASE BUT CAN NOT BE RULED OUT. VEHICLE IS GOING BACK IN FOR SERVICE AND TRANSMISSION REPLACEMENT. BASED ON RESEARCH ONLINE IT WOULD APPEAR TRANSMISSION ISSUES WITH THE 2014 JEEP GC ARE WIDESPREAD AND EVEN AFTER REPAIRS ARE PERFORMED THE VEHICLE NEVER DRIVES PROPERLY OR AS IT DID PREVIOUSLY AND USUALLY HESITATES, SHIFTS HARD OR JERKS FORWARD WHICH IS ALSO VERY DANGEROUS A

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) ALONG WITH 14V391000 (ELECTRICAL) AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART WAS UNAVAILABLE. THE DEALER WAS UNCERTAIN OF WHEN THE PART WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND STATED THAT THEY WERE ONLY DISTRIBUTING TWO PARTS PER SHIPMENT. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 59 MPH, THE CONTACT CRASHED INTO A GUARD RAIL. THE VEHICLE WENT AIRBORNE AND LANDED IN A DITCH OF WATER. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED AN INJURED BACK, THE FRONT PASSENGER HAD TO GET STITCHES FROM THE IMPACT OF THE WINDOW GLASS, AND THE REAR SEAT PASSENGER HAD WATER IN THE LUNGS AND CONTUSIONS TO HIS HEAD, WHICH ALL REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000..UPDATED 09-15-14 *BF

I HAVE HAD THIS SUV FOR ALMOST ONE YEAR. ON MULTIPLY INSTANCES I HAVE THOUGHT TO HAVE PUT THIS TRUCK IN PARK, BUT IT HAS EITHER GONE INTO NEUTRAL OR REVERSE. IT COMES WITH AN ELECTRONIC SHIFTER. BECAUSE IT IS ELECTRONIC IT HAS THE SAME POSITION IN ANY AND ALL OF THE FOUR DESIRED GEARS. FURTHER COMPLICATING THE PROCESS OF MAKING SURE THE TRUCK IS IN THE DESIRED GEAR IS THAT THE ONLY WAY TO TELL WHAT GEAR YOU ARE IN IS BY AN ILLUMINATED SHIFTER WITH LETTERS P R N D/S ... WHEN IT VERY SUNNY OR YOU HAVE THE SUNROOF SHADE OPEN IT IS EVEN MORE DIFFICULT. HAVING THE SUNROOF OPEN ON A SUNNY DAY(DIFFERENT THAN JUST THE SHADE OPEN) IT IS ALMOST IMPOSSIBLE!! I BELIEVE SOMETHING TRAGIC WILL OCCUR EVENTUALLY IF THIS NOT CORRECTED. IT WONT WITH ME BECAUSE I AM VERY AWARE OF THE SITUATION. BUT SOMEONE SOMEWHERE WILL NOT BE AS AWARE OF IT AS I AM! I HAVE THE SAME TRUCK IN 2009 AND IT DOES NOT OPERATE IN THAT METHOD. I DO NOT KNOW HOW MANY OTHER VEHICLES OPERATE MANNER BUT I WILL NOT BE BUYING ANOTHER ONE AND THOUGHT OTHERS DESERVED THIS INFORMATION. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

?APPROXIMATELY TWENTY NINE (29) DAYS AFTER PURCHASING THE VEHICLE I BEGAN TO HAVE TROUBLE WITH THE 911 BUTTON ON THE REARVIEW MIRROR FLASHING RED WHICH WOULD LEAD TO A MESSAGE ON THE NAVIGATION SCREEN WHICH READ ?VEHICLE PHONE REQUIRES SERVICE CONTACT DEALER?. ?THE VEHICLE HAS BEEN RETURNED TO THE DEALER FOR SERVICE ON 12/21/13, 5/17/14, 7/21/14 AND 7/29/14 FOR THIS 911 BUTTON ISSUE ON 5/17/14 SAID VEHICLE WAS RETURNED TO THE CROWLEY SERVICE DEPT. FOR THE SAME PROBLEM OF THE 911 BUTTON FLASHING AND THE MESSAGE ON THE NAVIGATION SCREEN READING ?VEHICLE PHONE REQUIRES SERVICE CONTACT DEALER.? ON 7/21/14 SAID VEHICLE WAS AGAIN BROUGHT TO THE CROWLEY SERVICE DEPT. FOR A MULTITUDE OF ISSUES: ?AGAIN THE 911 LIGHT ON THE REARVIEW MIRROR WAS FLASHING AND THE NAVIGATION SCREEN READ ?VEHICLE PHONE REQUIRES SERVICE CONTACT DEALER?. ?THE AIRBAG LIGHT ON THE DASHBOARD WAS ILLUMINATED: ?THE SEATBELT INDICATORS FOR BOTH DRIVER AND PASSENGER WERE LIT UP AND WOULD NOT STOP ?DINGING? REGARDLESS OF PROPER USE OR THERE NOT BEING A PASSENGER IN THE SEAT ?THE RPMS WOULD SUDDENLY SKYROCKET AND THE VEHICLE WOULD MAKE A ?VROOM? NOISE WHILE THE DIGITAL SCREEN READ ?SERVICE SHIFTER?: ?THE AIR CONDITIONING SYSTEM WAS BLOWING WARM AIR. ON 7/29/14 SAID VEHICLE WAS RETURNED TO THE CROWLEY SERVICE DEPT. FOR A COMPLETELY NON-FUNCTIONAL A/C SYSTEM. ON 7/31/14, AFTER HAVING THE VEHICLE BACK FROM THE CROWLEY SERVICE DEPT FOR LESS THAN 24 HOURS, I ATTEMPTED TO ANSWER A PHONE CALL USING THE BLUETOOTH SOFTWARE IN

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), NHTSA CAMPAIGN NUMBER: 14V293000 (VEHICLE SPEED CONTROL) AND NHTSA CAMPAIGN NUMBER: 14V391000. HOWEVER, THE PARTS WERE NOT AVAILABLE FOR EACH RECALL. THE DEALER WAS UNAWARE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS UNABLE TO PROVIDE AN ESTIMATED TIME FRAME WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART THAT WAS NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE OF AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I RECEIVED A NOTICE FROM CHRYSLER REGARDING THEIR RECALL P-16 INVOLVING THE CORROSION OF THE BRAKE BOOSTER HOUSING. IN LATE JUNE I CONTACTED THE DEALERSHIP WHERE I PURCHASED MY VEHICLE AND WAS ADVISED THAT CHRYSLER WAS ONLY PROVIDING BETWEEN 1 AND 5 REPAIR KITS PER WEEK AND THAT THERE WERE 30 VEHICLES AHEAD OF MINE TO BE REPAIRED. I CONTACTED THE DEALER TODAY (SEPT 3RD) AND QUESTIONED WHEN I COULD BRING MY VEHICLE IN AND WAS TOLD A DATE COULD NOT BE GIVEN DUE TO A LACK OF PARTS FROM CHRYSLER. I THEN CONTACTED CHRYSLER AND WAS GIVEN THE SAME INFORMATION, DUE TO THE MILLIONS OF VEHICLES INVOLVED THEIR SUPPLIER COULD ONLY PROVIDE A LIMITED NUMBER OF PARTS EACH WEEK TO FIX THIS RECALL. CLEARLY CHRYSLER HAS ISSUED THE RECALL TO USE IN THEIR DEFENSE IN FUTURE LAW SUITS BUT ARE DRAGGING THEIR CORPORATE FEET DELIVERING THE REQUIRED REPLACEMENT PARTS. *TR

1. WHEN ADAPTIVE CRUISE CONTROL IS SET AND VEHICLE HAS TO ADJUST SPEED, THERE IS A STATIC NOISE COMING FROM UNDER THE STEERING COLUMN. 2. WHEN ADAPTIVE CRUISE CONTROL IS SET, VEHICLE WILL ACCELERATE WHEN APPROACHING VEHICLES INSTEAD OF SLOWING DOWN. 3. VEHICLE BRAKES ON IT'S OWN AND DISPLAYS "BRAKE" IN DISPLAY WHEN MORE THAN 3 CAR LENGTHS AWAY. THIS HAPPENED WITH AND WITHOUT VEHICLE ADAPTIVE CRUISE CONTROL SET. AS A SIDE NOTE, CHRYSLER/JEEP HAS NOT BEEN RESPONDING TO OUR DEALER TO RECTIFY THESE PROBLEMS. *TR

PURCHASED 2014 JEEP GRAND CHEROKEE OVERLAND ON JANUARY 1, 2014. ENGINE MALFUNCTION INDICATOR LIGHT ("MIL") ENGAGED ON MULTIPLE OCCASIONS IN 1ST 6 MONTHS OF LEASE. CODES ARE P035 KNOCK SENSOR (3 TIMES- 4/4/14, 4/11/14, 5/2/14) CODE P0520 OIL SENSOR (5/19/14) AND CAR HAS BEEN AT DEALERSHIP SINCE 8/26 FOR NEW UNIDENTIFIED ISSUE ALSO RELATED TO MIL. CAR IS ALSO SUBJECT TO MOST RECENT SAFETY RECALL (VANITY LIGHT/FIRE). CAR IS UNSUITABLE FOR DRIVING WITH SMALL CHILDREN. CONCERNED THAT MULTIPLE RELATED ISSUES ARE PART OF A LARGER SAFETY ISSUE. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE DEALER COULD NOT REPAIR THE VEHICLE FOR FOUR MONTHS BECAUSE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE HAD NOT EXPERIENCE THE FAILURE.

AUTOMATIC HEADLIGHT DIMMER SYSTEM - HIGH-BEAM TO LOW-BEAM NON-OPERABLE. I BELIEVE THE SENSOR DEVICE BEHIND THE REARVIEW MIRROR IS FAULTY. *TR

I GOT A RECALL NOTICE ON JUNE 2, 2014 FOR A POSSIBLE BRAKE BOOSTER ISSUE. I CALLED SOUTHERN MAINE MOTORS (WHERE I PURCHASED THE JEEP BAND NEW) ON JUNE 2, 2014, JUNE 20, 2014 AND JULY 15, 2014 AND ALL OF THOSE TIMES I CALLED THEY SAY THEY DID NOT HAVE THE PARTS IN. SO I CALLED THE NHTSA THE FIRST PART OF JULY, 2014 AND COMPLAINED AND THEY SENT ME A FOLLOW-UP LETTER - THIS HAS STILL NOT BEEN TAKEN CARE OF. ON JULY 15, 2014 I WAS PLACED ON THE WAITING LIST AND THEY SAID THEY WOULD CALL ME WHEN THE PARTS CAME IN. THIS IS UNACCEPTABLE, I HAVE HAD NOTHING BUT RECALL AFTER RECALL ON THIS BRAND NEW VEHICLE. I CALLED ANN ARBOR, MI OFFICE AND THEY STATED THAT THERE WERE INFACT PARTS SENT TO SOUTHERN MAINE MOTORS AND I STILL HAVE YET TO BE IN TO GET THIS FIXED, NOW WINTER IS COMING. WHAT IS WRONG WITH CHRYSLER? YOU WOULD THINK THAT IF YOU ARE GOING TO RECALL YOUR PRODUCT, THEY WOULD HAVE THE PARTS IN TO TAKE CARE OF US. I WANT THIS RESOLVED ASAP. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER AND WAS INFORMED THAT THE RECALL PART WAS UNAVAILABLE. THE DEALER INFORMED THAT ONE PART WAS BEING RECEIVED PER WEEK. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I HAVE BEEN LEASING A 2014 JEEP GRAND CHEROKEE FOR ROUGHLY TEN MONTHS. THROUGHOUT THAT TIME, I HAVE BEEN NOTIFIED AT LEAST THREE TIMES OF ACTIVE SAFETY RECALL NOTICES FOR MY VEHICLE. MY VEHICLE SHOWS COMPUTER MODULES BROKEN WHICH AS A RESULT HAS DISABLED MY AIR BAGS. IN ADDITION, MY VEHICLE HAS A SAFETY RECALL FOR A BRAKE BOOSTER AND NOW AN INOPERATIVE VANITY LAMP WHICH MAY CAUSE A FIRE. MY VEHICLE IS ENTIRELY AND COMPLETELY UNSAFE TO DRIVE AND CHRYSLER JEEP IS NOT TAKING THE APPROPRIATE IMMEDIATE ACTION TO RECTIFY THIS EVENT. I AM BEING FORCED TO DRIVE A VEHICLE WITH POSSIBLY DETERIORATED BRAKES, AND DISABLED AIR BAGS. *TR

4 CAR PILEUP ON I684 PUTNAM COUNTY NY, IN WHICH OUR VEHICLE WAS 3RD IN LINE, THIS IS HORRIBLE SECTION OF HIGHWAY WERE CONNECTICUT DRIVERS NEED TO MERGE TO THE FAR RIGHT LANE (3 LANE HWY) TO EXIT TOWARDS CONNECTICUT. AS THE TROOPER AND TOW TRUCK DRIVER TOLD ME "THEY PULL VEHICLES OFF THAT SECTION EVERY DAY." THE INCIDENT TOOK PLACE IN THE FAR LEFT LANE (PASSING) THE FIRST VEHICLE (CONNECTICUT LICENSE PLATES) SLAMMED BRAKES TO ATTEMPT TO MERGE TO THE CENTER LANE, 2ND VEHICLE IN LINE ALSO SLAMMED BRAKES TO ATTEMPT TO MISS CAR 1 AND CARS 3 (OUR VEHICLE ) SLAMS INTO CAR 2. THE VEHICLE BEHIND US 4TH IN LINE ALSO MADE CONTACT WITH US WITH VERY VERY LIGHT DAMAGE. VEHICLE 4 WAS THE ONLY VEHICLE THAT DIDN'T NEED TO BE TOWED FROM THE SCENE. OUR JEEP WAS ALMOST AS DIRECT AS A FRONT HIT AS YOU CAN GET JUST SLIGHT MORE TOWARDS THE PASSENGER SIDE. RADIATOR SUPPORT IS PUSHED ALL THE WAY TO THE ENGINE BLOCK, BOTH FRONT FENDERS BUCKLED INTO THE DRIVER AND PASSENGER DOORS WHICH MADE THE FIRE DEPARTS HAVE TO PRY THE DRIVERS DOOR OPEN. WINDSHIELDS IS ALSO CRACKED UNTOP OF MUCH MORE DAMAGE, NO AIR BAGS DEPLOYED AND MY FIANCE (THE DRIVER) WAS BROUGHT BY AMBULANCE TO THE ER AND SUFFERED A BROKEN NOSE BY THE IMPACT CAUSING HER TO SLAM FACE AGAINST THE STEERING WHEEL , AND SOME OTHER BRUISES AND PAIN IN NECK AND BACK AREA. *TR

SUDDEN SHUTDOWN OF ECO-DIESEL WITH FUEL STILL PRESENT IN TANK, DEALER IDENTIFIED FAULTY FUEL TANK PUMP. NO REPLACEMENT PART AVAILABLE, NO ESTIMATED TIME FRAME FOR AVAILABLE REPLACEMENT. LESS THAN 3000 MILES ON CAR. JEEP TECH IN DETROIT KNEW OF PROBLEM INDICATING THAT OTHERS HAVE REPORTED SIMILAR EVENTS. JEEP RECOMMENDATION IS KEEP FUEL LEVEL ABOVE 1/2 TANK WITH NO PERMANENT SOLUTION OR FIX AVAILABLE AT THIS TIME. *TR

AT APPROXIMATELY 12:50PM, WHILE DRIVING IN SPORT MODE, GOING UP A HILL, I WAS ACCELERATING NORMALLY AT A REASONABLE PACE AFTER MAKING A RIGHT-HAND TURN. THE ACCELERATION PEDAL AROUND 30 MPH DISENGAGED FROM MY FOOT AND FLOORED ITSELF, AND CONTINUED ACCELERATING. DESPITE PUSHING ON THE BREAK PEDAL REPEATEDLY. I COULD NOT INITIALLY UN-STICK THE ACCELERATOR PEDAL USING MY FOOT. THE ENGINE MADE SOME NOISE AND A WARNING WITH A RED LIGHT APPEARED ON THE INSTRUMENT PANEL: "SERVICE ELECTRONIC THROTTLE". BECAUSE THE BREAKS WERE NOT WORKING I ENGAGED THE GEAR SHIFT TO TURN TO THE VEHICLE FROM S/SPORT MODE BACK TO D/DRIVE MODE. I PRESSED THE BREAK PEDAL AGAIN AND AGAIN, STILL NOTHING. THE JEEP REACHED ABOVE 72-77 MPH+ ON THAT STREET HIGHWAY. I WAS WELL BEYOND CONCERNED FOR MY OWN SAFETY BUT FOR THE SAFETY OF THE INTERSECTION IN WHICH I WAS ABOUT TO APPROACH. FINALLY, I WEDGED MY SHOE IN BETWEEN THE FLOOR AND THE ACCELERATOR PEDAL (WHICH WAS DIFFICULT B/C IT WOULD NOT BUDGE), THE PEDAL FINALLY RELEASED, BUT THERE WAS STILL NO IMMEDIATE REACTION FROM THE ENGINE UNTIL 1-2 COMPLETE SECONDS LATER. I COULD HAVE BEEN SERIOUSLY INJURED, SERIOUSLY HURT OTHERS, OR DIED. *TR

IN ACCORDANCE WITH A SAFETY RECALL NOTICE I RECEIVED (P14/NHTSA 14V-154), I CONTACTED MY JEEP DEALER, CARL BURGER DODGE CHRYSLER JEEP RAM WORLD, LA MESA, CA, TO SCHEDULE AN APPOINTMENT TO HAVE MY BRAKE BOOSTER EVALUATED AND REPLACED. THE SERVICE DEPARTMENT REPRESENTATIVE CONFIRMED OVER THE PHONE THAT MY VEHICLE WAS AFFECTED BY THE RECALL AND THAT MY VEHICLE'S BRAKE BOOSTER WOULD NEED TO BE REPLACED. SHE TOLD ME THAT MY NAME WOULD BE ADDED TO A WAITING LIST, AND THAT I WOULD BE NOTIFIED WHEN THE DEALERSHIP HAD RECEIVED THE REPLACEMENT PART. I ASKED HER TO ESTIMATE THE WAITING TIME PERIOD. SHE INFORMED ME (1) THAT THERE WERE MORE THAN 260 CUSTOMERS AHEAD OF ME ON THIS WAITING LIST, (2) THAT THE DEALERSHIP HAD ONLY RECEIVED 45 PARTS SO FAR, AND (3) THAT THE DEALERSHIP WAS RECEIVING NEW PARTS AT A RATE OF ONLY FIVE PER WEEK. BY MY ROUGH CALCULATIONS, THIS MEANS THAT I (AND OTHER CUSTOMERS) COULD EXPECT TO WAIT 43+ WEEKS (VIZ., NEARLY ONE YEAR) BEFORE RECEIVING THE REPLACEMENT PART. GIVEN THE GRAVE RISKS ASSOCIATED WITH UNTIMELY REPLACEMENT OF THE BRAKE BOOSTER, AS EXPRESSED IN THE RECALL NOTICE, I FIND THIS TIMEFRAME TO BE ENTIRELY UNACCEPTABLE AND UNREASONABLE. I URGE THE NHTSA TO LOOK INTO THIS MATTER FURTHER. THANK YOU FOR YOUR TIME AND CONSIDERATION. *TR