2014 Jeep Grand Cherokee complaints

RECEIVED 2ND NOTICE OF RECALL FOR SUN VISOR WIRING -P36/NHTSA 14V-391 CONTACTED THE JEEP DEALERSHIP 3 TIMES AND EACH TIME THEY STATED I'M ON "THE LIST" TO BE CALLED WHEN THE PARTS COME IN. ACCORDING TO MY LAST CONVERSATION WITH THEM, THEY STATED "THERE IS NO LIST"! WHY AM I GETTING TWO DIFFERENT STORIES AND WHY AM I WASTING MY TIME? DEALERSHIP DOES NOT KNOW HOW TO TREAT THEIR CUSTOMERS OR ARE NOT CORRECTLY INFORMED AS TO THE GUIDELINES OF HOW TO PROCESS RECALLS. I'M BEGINNING TO RETHINK MY NEXT PURCHASE! *TR

THE JEEP GRAND CHEROKEE OVERLAND (MAY BE OTHER MODELS) HAS A FEATURE IDENTIFIED AS ECO. IT IS ACTUALLY A DASH BUTTON THAT MUST BE MANUALLY OVERRIDDEN EACH TIME THE CAR IS STARTED. THE FUNCTION IS (I SUPPOSE) A FUEL SAVING MODE, HOWEVER MYSELF AND MANY OTHERS IN THE JEEP BLOGS HAVE A SERIOUS ISSUE IN THAT THE CAR REACTS IN A SLUGGISH MODE WHEN PULLING INTO TRAFFIC AND SHIFTS IN A MANNER NOT NORMALLY ASSOCIATED WITH SMOOTH DRIVING AS THE SHIFT POINTS ARE CHANGED FROM WHAT ONE WOULD CONSIDER NORMAL. IT APPEARS TO INJECT MORE AIR, LESS FUEL INTO THE FIRING PROCESS PRODUCING THE SLUGGISH DRIVING EXPERIENCE. I AND OTHERS HAVE SOUGHT RELIEF FROM THIS ( OPT OUT FUNCTION) FROM DEALERS, TO NO AVAIL. MANY DRIVERS, AS HAVE I, HAVE EXPRESS FEAR OF A POTENTIAL COLLISION WHEN THIS FEATURE IS ENGAGED. THERE APPEARS TO BE A DISCONNECT BETWEEN THE EPA, SEEKING IMPROVED ECONOMY AND THE HIGHWAY SAFETY BOARD SEEKING TO REDUCE ACCIDENTS. AT THE VERY LEAST THIS FEATURE SHOULD BE MODIFIED TO BE AN "OPT IN" FEATURE TO BE POSSIBLY UTILIZED IN HIGHWAY CONDITIONS NOT IN STOP AND GO AND MERGING TRAFFIC. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL*THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS) WAS RECEIVED IN JANUARY 2015. THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS WERE CONTACTED AND INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT DID NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WITHOUT WARNING, THE VEHICLE SURGED TO A SPEED OVER 100 MPH WHILE TRAVELING ON A MAJOR HIGHWAY. THE CONTACT WAS ABLE TO ENGAGE THE BRAKE PEDAL TO SLOW THE VEHICLE DOWN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V293000 (VEHICLE SPEED CONTROL). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

THE ENTIRE STEREO SCREEN ALL OF THE SUDDEN "BLACKED OUT" NOT ALLOWING ANY CONTROLS TO WORK. EVERY 20 SECONDS THE BLACKED OUT SCREEN GOES BLUE WITH A MESSAGE TO "PLEASE INSERT UPDATE USB". THE BILL LUKE DEALERSHIP STATES THAT THIS IS NOT COVERED UNDER THE WARRANTY AND NO RECALLS ON THIS. HOWEVER, STATES THIS PROBLEM IS COMMON REQUIRING THE ENTIRE HEAD/STEREO UNIT TO BE REPLACED. RECALL #P6/NHTSA 14V-634 STATES THAT DEPENDING ON THE ALTERNATOR FAILURE MODE AND TIMING THAT THE ESC (ELECTRONIC STABILITY CONTROL) OR ECM (ELECTRONIC CONTROL MODULE) CAN BE DISABLED. EVEN THOUGH THERE ARE NOT OTHER ISSUES WITH THIS JEEP AT THIS TIME, WHO IS TO SAY THAT THIS RECALL IS NOT AFFECTING THE STEREO/HEAD UNIT? IT IS A POSSIBILITY. I SHOULD NOT HAVE TO PAY TO REPLACE A STEREO/HEAD UNIT IN A NEW 2014 VEHICLE THAT STOPPED WORKING BY A DEFECT THAT IS NO FAULT OF MINE. *TR

IN LESS THAN A YEAR OF OWNERSHIP MY CAR STARTED WITH THE PROBLEMS. ON 8/19/14 THE CAR IDLES BUT IT WILL NOT START. TOWED IT TO MIDWAY JEEP AND CHRYSLER THE CAR WAS RETURNED TO ME RUNNING BUT WAS TOLD THEY WOULD BE ORDERING A TIPM PART WHICH IS PART OF A RECALL. ON 9/4/14 I CAME BACK AND THE TIPM WAS REPLACED. ON 12/17/14 THE SAME ISSUE OCCURRED AGAIN AND ANOTHER TIPM WAS REPLACED. IT IS NOW 2/27/15 AND I AM EXPERIENCING THE SAME PROBLEM. THE CAR HAS BEEN TOWED AGAIN. THIS IS A LEMON. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING AT 35 MPH, THE VEHICLE STALLED AND FAILED TO SWITCH GEARS. THE ENGINE RESTARTED AFTER NUMEROUS ATTEMPTS. THE CHECK ENGINE AND SERVICE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE PCM AND TCM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 7,800.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED TWO NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 14V643000 (AIR BAGS, SEAT BELTS) AND 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE REPAIRED BECAUSE THE PARTS NEEDED WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/30/15*LJ UPDATED 6/23/2015*JS

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE DECELERATED AND JERKED FORWARD. THE VEHICLE ACCELERATED INDEPENDENTLY AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO DEALER. THE TECHNICIAN INFORMED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 17,442.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THERE IS A LOUD BUMPING NOISE COMING FROM THE UNDER CARRIAGE AT START-UP

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE 5 RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 04/10/15*LJ UPDATED 11/5/2015*JS

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING WITH THE ADAPTIVE CRUISE CONTROL ACTIVATED AT 70 MPH, THE BRAKES ENGAGED INDEPENDENTLY. THE CONTACT HAD TO DEPRESS THE ACCELERATOR PEDAL IN ORDER TO OVERRIDE THE SYSTEM. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 17,200.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/24/15*LJ UPDATED 9/26/2017*CN

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 14V643000 (AIR BAGS, SEAT BELTS) HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL*THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER:14V643000 (AIR BAGS,SEAT BELTS) AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND THEY INFORMED THE CONTACT THAT THEY WERE UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

TL*THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE WARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

SINCE PURCHASING THIS VEHICLE IN APRIL OF 2013 THERE HAVE BEEN SIX SAFETY RELATED RECALLS ON THE VEHICLE. THE FIRST TWO WERE QUICKLY FIXED. SINCE THEN, AND OVER THE LAST YEAR WE HAD ACCUMULATED AN ADDITIONAL FOUR RECALLS. EACH COMES WITH A WARNING FROM CHRYSLER THAT THIS IS AN "IMPORTANT SAFETY RECALL NOTICE." THE RECALLS ARE AS FOLLOWS; SUN VISOR WIRING OCCUPANT RESTRAINT CONTROL MODULE BRAKE BOOSTER ALTERNATOR WE HAVE MADE AT LEAST FOUR TRIPS INTO AUTO NATION CHRYSLER DODGE JEEP IN AT 120 116TH AVE NE BELLEVUE, WA 98004 TO TRY AND GET THESE ITEMS FIXED. EACH TIME WE ARE TOLD THE PARTS ARE NOT AVAILABLE AND THEY HAVE NO ESTIMATE AS TO WHEN THE PARTS MAY BE AVAILABLE. THEY HAVE BEEN PRETTY DISMISSIVE AND DO NOT SEEM TO GIVE THE IMPRESSION THAT THEY UNDERSTAND THIS IS THEIR RESPONSIBILITY TO CORRECT. *TR

I WAS DRIVING AND STOPPED AT THE STOP SIGN AND WHEN I ACCELERATED AFTER MAKING THE STOP AND TOOK A LEFT TURN ON G STREET LOCATED ON KIRTLAND AIR FORCE BASE MY CAR ACCELERATED AND I LOST CONTROL AND WHEN I APPLIED THE BRAKES NOTHING HAPPENED AND MY CAR PROCEEDED TO HIT A PARKED VEHICLE AND STILL THE BRAKES DID NOT STOP THE CAR AND THE ONLY REASON THE CAR STOPPED WAS BECAUSE I HIT SOME REINFORCED STEEL CABLES HOLDING SOMETHING UP. FOUR OTHER VEHICLES WERE DAMAGES AS A RESULT OF MY BRAKES FAILING. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT WAS CONCERNED THAT THE AIR BAG WOULD DEPLOY IN HIS FACE. THE VEHICLE BURNED OIL CONTINUOUSLY AND THERE WAS BLUE FUMES COMING FROM THE REAR OF THE VEHICLE. IN ADDITION, THE HORN SOUNDED AND THE HOOD LATCH FAILED. THE DEALER REPAIRED THE VEHICLE. THE BRAKE MASTER CYLINDER PROTECTIVE PLATE WAS REPAIRED UNDER NHTSA CAMPAIGN NOTIFICATION P67. THE FUEL DOOR MECHANISM WAS FRACTURED AND THE DEALER REPAIRED THE VEHICLE. THE DIP STICK WAS NOT REPLACED. A GRINDER WAS MARKED FOR A NEW FACTORY DIP STICK. THE CONTACT ALSO STATED THAT THE DEALER PLACED TOO MUCH OIL IN THE VEHICLE. WHEN THE VEHICLE WAS NEW WITH LESS THAN 200 MILES, THE INSTRUMENT CLUSTER FAILED AND THE CONTACT COULD NOT SEE HOW FAST THE VEHICLE WAS DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED A SHORT CIRCUIT IN THE SUN VISOR WIRING. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT THE LOCKS UNLOCKED ON THEIR OWN. WHEN THE BUTTON WAS PUSHED ON THE KEY FOB TO OPEN THE REAR TAILGATE, IT WOULD NOT RESPOND. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 11,351.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE ESC WARNING LIGHT CAME ON WHILE TRAVELING DOWN THE HIGHWAY, AND I TRIED THE FIX, TO TURN THE VEHICLE ON AND OFF A COUPLE OF TIMES (IT HAD WORKED WHEN THE LIGHT CAME ON BEFORE) BUT IT DID NOT FIX THE ISSUE. *TR

ON SEPARATE OCCASIONS VEHICLE HAD ISSUE SHIFTING FROM 1ST TO 2ND GEAR LURCHING FORWARD EVEN WHEN AT A STOP AND MY FOOT WAS ON THE BREAK. THE VEHICLE ALSO HAD THREE ISSUES WITH THE DEF SENSORS WHICH WERE WORKED ON OR REPLACED THREE SEPARATE TIMES. SINCE THE LAST FIXED WAS JUST DONE ON OR APPROXIMATELY AROUND FEBRUARY 1ST , I WILL BE WAITING TO SEE IF THE ISSUE CONTINUES. THE LATEST ISSUE IS HAS SOMETHING TO DO WITH THE CATALYST. IT'S HAVING AN ISSUE SENSING THAT THE VEHICLE IS CREATING ENOUGH HEAT TO BURN OFF BY PRODUCT. IT IS SLATED TO BE REPLACED WITHIN TWO WEEKS. I HAVE BEEN NOTIFYING JEEP ABOUT ALL OF THESE PROBLEMS. I HAVE A CASE MANAGER WORKING ON THE PROBLEMS. I HAVE READ SEVERAL SITES THAT SHOW THERE IS AN ISSUE WITH AN EXPOSED DEF SENSOR WHICH JEEP IS NOT ACKNOWLEDGING. IT IS THE NEW ECO-DIESEL ENGINE. *TR

TL*THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V643000 (AIR BAGS, SEAT BELTS), 14V634000 (ELECTRICAL SYSTEM). THE DEALER WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIRS. THE CONTACT CALLED THE DEALER FOR WEEKS AND WAS NOT ABLE TO SCHEDULE AN APPOINTMENT FOR BOTH RECALLS. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO PROVIDE A REASONABLE TIMEFRAME OF WHEN THE RECALLS WOULD BE PERFORMED. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

TL*THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND 14V643000 (AIR BAGS, SEAT BELTS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V391000 (ELECTRICAL SYSTEM) AND 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE REVERSING THE VEHICLE, IT INDEPENDENTLY ACCELERATED AND CRASHED INTO A BOULDER. THE CONTACT HAD TO SHIFT THE VEHICLE INTO PARK IN ORDER FOR IT TO STOP. THE CONTACT DID NOT DISCLOSE IF A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.

TL* THE CONTACT OWNED A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING 25 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED A FRACTURED WRIST, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V392000 (SUSPENSION) HOWEVER, THE PART NEEDED TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

DEALER HAS FAILED TO REMEDY THIS DEFECT WITHIN A REASONABLE AMOUNT OF TIME. IT HAS BEEN OVER 2 MONTHS SINCE RECEIVING A SAFETY RECALL NOTICE (P67 / NHTSA 14V-643). *TR

TL*THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS , SEAT BELTS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

JANUARY 2ND. 2015 I PULL OUT OF THE FASHION SQUARE MALL AND TURN ON TO RIO ROAD INTO THE RIGHT LANE. THIS IS THE TURN LANE ON TO ROUTE 29 NORTH. I TRAVEL ABOUT 50 YDS. THE REPORTING OFFICER SAID MY VEHICLE WAS TRAVELING ABOUT 40 MILES AN HOUR WHEN I REAR ENDED A TRUCK I FELT THE IMPACT AND HEARD THE CRUNCHING METAL AND I VAGUELY REMEMBER SEEING THE TOP MY HOOD BEING SHOVE BACK. I WAS STUNNED I KNEW I WAS HURT AND I WAS HAVING TROUBLE BREATHING. SOMEONE CALL 911 AND THE MEDICS LOADED ME INTO THE AMBULANCE. I COULD HEAR WHAT THEY WERE SAYING BUT HAD TROUBLE FOCUSING. THE POLICE, AND FIREMAN WHERE DISCUSSING WHY THE AIR BAGS HAD NOT DEPLOYED FOR THE AMOUNT DAMAGE DONE I ALSO REMEMBER THE MEDICS ASKING WHY THE AIRS BAGS HAD NOT DEPLOYED. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (AIR BAGS, SEAT BELTS) AND 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/31/15*CN UPDATED 06/24/2015 *JS

AT 1:00AM IN THE MORNING OF APRIL 3RD, OUR JEEP GRAND CHEROKEE SLIPPED OUT OF PARK AND ROLLED BACKWARDS THRU OUR GARAGE. BROUGHT THE JEEP TO THE DEALER THE NEXT DAY. AFTER 5 DAYS THEY TALK TO CHRYSLER AND INFORMED US THEY HAD FOUND NO PROBLEMS. ON DECEMBER 25TH AT AROUND 9:00AM THE JEEP WAS AGAIN ON A HILL. WITH THE JEEP RUNNING AND IN PARK, IT CAME OUT OF PARK AGAIN. THIS TIME IT ROLLED ABOUT 50FT DOWN INTO A TREE, CAUSING OVER $ 3,000 IN DAMAGES. (NO AIR BAGS WENT OFF) ON DECEMBER 26TH THE JEEP WAS TOWED DOWN TO THE DEALERSHIP, TO THIS DAY IT STILL SITS. (JANUARY 28TH) CHRYSLER ORDERED AN INSPECTION OF THE JEEP, AND ON JANUARY 16TH SENT US A LETTER STATING "WE ARE NOT LED TO BELIEVE THAT THE INCIDENT WAS DO TO A MANUFACTURING RESPONSIBILITY". AT THIS TIME WE FEEL THE VEHICLE HAS A MAJOR SAFETY HAZARD WITH THE TRANSMISSION. *TR....UPDATED 04/25/16 *BF UPDATED 9/20/2017*CN

I RECEIVED A RECALL NOTICE # P60/NHTSA 14V-634 REGARDING THE ALTERNATOR DIODE, WHICH STATES THAT A FAILURE COULD RESULT IN VEHICLE SHUTDOWN/AND OR UNDERHOOD ELECTRICAL FIRE, CALLS TO CAR DEALER & CHRYSLER GROUP RECALL ASSISTANCE CENTER TODAY, BOTH STATE, PARTS NOT YET AVAILABLE, NO INFORMATION AS TO WHEN PARTS WILL BE AVAILABLE, BUT KEEP DRIVING & PAYING FOR THE CAR THIS IS NOT AN ACCEPTABLE RESPONSE, CHRYSLER NEEDS TO FIX THE PROBLEM OR REPURCHASE THE VEHICLE. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 14V643000 (AIR BAGS, SEAT BELTS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

TL*THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V643000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 800.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE IN PARK, THE VEHICLE ROLLED DOWN A HILL INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TEST BUT THERE WAS NO REPAIR OR DIAGNOSIS. THE CONTACT STATED THAT THE FAILURE RECURRED MULTIPLE TIMES. ALSO, THE CONTACT MENTIONED THAT PRIOR TO THE BRAKE FAILURE THE FOUR WHEEL DRIVE ALSO FAILED WHICH CAUSED THE VEHICLE TO SLIDE. THE CONTACT STATED THAT THE DEALER WAS UNABLE TO PROVIDE A DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE RAISING THE VEHICLE WITH THE JACK, THE JACK BECAME BENT. AS A RESULT, THE VEHICLE DROPPED TO THE GROUND AND THE CONTACT SUSTAINED A FRACTURED WRIST THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000. UPDATED 3/31/15*CN UPDATED 7/8/2015*JS

I HAVE A 2014 JEEP GRAND CHEROKEE DIESEL. CHECK ENGINE LIGHT CAME ON... TOOK TO DEALER. THEY FLASHED IT . CHECK ENGINE LIGHT CAME ON AGAIN. THIS TIME THE CAR GAVE ME A WARNING THAT IT WOULD GO INTO LIMP MODE IN 150 MILES. TOOK TO DEALER. IT IS PARKED THEY SAY ITS THE PRE-CATALYTIC CONVERTER AND IT NEEDS TO BE REPLACED. NO TIME LINE ON GETTING PART OR VEHICLE BACK. THIS LIMP MODE IS A MAJOR DANGER. THE SERVICE MANAGER SAID THERE WERE 46 "PARKED" JEEPS WAITING FOR THE PART. I REGULARLY TAKE MY JEEP INTO THE OUTDOORS I COULD BE STRANDED IF THE JEEP WENT INTO LIMP MODE PUTTING ME IN A DANGEROUS SITUATION. *TR

WHILE ACCELERATING ONTO CURVE OF FREEWAY ENTRANCE RAMP, FELT A SLIGHT JERK OR POP ON THE STEERING WHEEL THEN LOST ALL CONTROL OF STEERING WHEEL. STEERING WHEEL DID NOT CONTROL CAR, SO I VEERED STRAIGHT OFF RAMP AND INTO GRASS/PLANT AREA. I DID TAKE A VIDEO SHOWING HOW THE STEERING WHEEL WAS SPINNING FREELY AROUND IN CIRCLES. VERY FORTUNATE THIS DID NOT OCCUR 30 SECONDS LATER WHEN I WOULD HAVE BEEN ON THE FREEWAY AND LOSING CONTROL OF STEERING. I HAD THE CAR TOWED TO THE DEALERSHIP AND AFTER INSPECTION, WAS TOLD THAT THE LOWER STEERING COLUMN SHAFT BROKE LOOSE FROM UPPER SHAFT, CAUSING STEERING WHEEL TO SPIN FREELY. WHEN SHAFT BROKE LOOSE IT ALSO CAUSED DAMAGE TO THE CLOCKSPRING. THE CAR WAS REPAIRED BY THE DEALERSHIP, HOWEVER BASED ON THE SERIOUSNESS OF THIS DEFECT AND POTENTIALLY FATAL RESULTS, WANTED TO MAKE SURE THIS WAS COMMUNICATED AS THE CAR IS ONLY 14 MONTHS OLD WITH ONLY 18,200 MILES ON IT....UPDATED 01/23/15 *BF...... UPDATED 06/30/15 *BF *TR UPDATED 9/18/2017*CN ...VIDEO AVAILABLE

I'VE BEEN TO THE LOCAL DEALERSHIP WITH THE NOTICE THAT WAS SENT ME FROM CHRYSLER AND HAVE BEEN THEIR AT LEAST TWICE IN THE LAST FOUR MONTHS, AND HAVE BEEN TOLD THAT I'M ON A WAITING LIST. I WOULD THINK IF THIS WAS A SAFETY CONCERN THIS SHOULD BE REPAIRED IMMEDIATELY. NOT SURE WHERE TO GO HERE. *TR

WHEN STOPPING THE TRANSMISSION BANGS THRUSTING THE TRUCK FORWARD. I HAVE HAD THIS INTO DADELAND DODGE SEVERAL TIMES AND THEY HAVE BEEN UNABLE TO RESOLVE THE ISSUE. THE TRUCK IS AT THE DEALERSHIP AGAIN NOW. *TR

THERE ARE 3 RECALLS ON OUR VEHICLE, THE 1ST ONE 5/14, WE CALLED OUR DEALER TO HAVE FIXED, THEY SAID THEY DIDN'T HAVE PARTS, STILL DOESN'T HAVE THEM 9 MONTHS LATER, ANOTHER ONE 8/14 FOR A SUN VISOR LAMP WIRING, AND ANOTHER ONE FOR AN OCCUPANT RESTRAINT CONTROL MODULE. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000(SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000. UPDATED 3/12/15*CN UPDATED 03/26/15*JB

WHILE TRAVELING PERFECTLY FINE FOR 2 HOURS ON AN EXPRESSWAY, OUR VEHICLE BECAME COMPLETELY UNCONTROLLABLE AS THE ROAD BECAME SLIGHTLY SLIPPERY AND WE DECREASED OUR SPEED TO AROUND 45 MPH. THE STEERING WHEEL BEGAN SHAKING, THE VEHICLE FELT LIKE IT WAS DRIVING ITSELF, SHIMMYING LEFT AND RIGHT UNCONTROLLABLY. WE COULD NOT CORRECT THE VEHICLE FROM SLIGHTLY FISHTAILING EVEN AFTER REMOVING PRESSURE FROM ACCELERATOR AND REDUCING SPEED TO 5-10 MPH AND DRIVING ON THE SHOULDER WHERE THERE WAS MORE TRACTION. WE WERE TOTALLY UNABLE TO CONTROL THE VEHICLE. WE SWITCHED THE SELECT-TERRAIN KNOB TO "SNOW" TO SEE IF THAT HELPED, BUT IT CONTINUED TO BE VIRTUALLY UNCONTROLLABLE. WE WERE AFRAID TO COMPLETELY STOP THE VEHICLE DUE TO ALL OTHER TRAFFIC FLYING PAST US GOING NORMAL SPEEDS. THE VEHICLE MIRACULOUSLY MADE IT TO A GAS STATION RIGHT OFF THE HIGHWAY AND WAS TOWED TO THE NEAREST JEEP DEALER. THE SERVICE DEPARTMENT TOOK IT OUT FOR TWO DIFFERENT DRIVES AND COULD NOT REPLICATE THE PROBLEM. THEY HOOKED IT UP TO THEIR COMPUTER DIAGNOSTIC SYSTEM AND COULD FIND NO ERROR CODES. WE ALSO INQUIRED IF IT WAS PART OF THE P64 RECALL REGARDING THE ELECTRONIC CONTROL STABILITY AND WERE TOLD NO EVEN THOUGH IT SEEMS SIMILAR TO THE PROBLEM THAT THE RECALL ADDRESSES.THIS WAS THE MOST TERRIFYING EXPERIENCE WE HAVE EVER HAD IN A VEHICLE. IF THERE HAD BEEN ANY VEHICLES IN OUR IMMEDIATE VICINITY AT THE ONSET OF THE ISSUE, WE WOULD HAVE BEEN IN A HORRIFIC ACCIDENT. TWO OTHER SIMILAR, BUT LESS INTENSE SCENARIOS HAD H

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.