Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS, SEAT BELTS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 14V643000 (AIR BAGS). THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
UNDER MODERATE ACCELERATION CAR IS SUPPOSED TO DROP ONE GEAR AND ACCELERATE. ON 4 SEPARATE OCCASIONS CAR HAS INSTEAD DROPPED 4 GEARS AND GOT STUCK IN LOWER GEAR, UNABLE TO ACCELERATE. THEN CHECK ENGINE LIGHT COMES ON, JUST TO TURN BACK OFF BY ITSELF. SOMETIMES DEALER DOES MINOR PART REPLACEMENT AND CLEARS LIGHT, SAYING PROBLEM IS FIXED. HAS NEARLY LED TO TWO SEVERE CRASHES WHEN ENTERING HIGHWAY. CAR FEELS EXTREMELY UNSAFE, AND I NEVER KNOW WHEN PROBLEM IS GOING TO HAPPEN AGAIN. *TR
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
INFO ONLY BROUGHT VEHICLE IN FOR OIL CHANGE AND SAFETY RECALL P60/NHTSA 14V-634 WAS ALSO DONE. REPLACING ALTERNATOR TO PREVENT FAILURE, LOSS OF POWER, SHORT ....RESULTING IN VEHICLE SHUTDOWN. HAD TO TOW VEHICLE TO DEALER BECAUSE WHAT THE RECALL WAS TO PREVENT ACTUALLY HAPPENED AFTER THE RECALL REPAIR. ALTERNATOR BURNED UP EVENTUALLY CAUSING LOSS OF POWER TO VEHICLE, FORTUNATELY VEHICLE WAS PARKED AND COULD NOT BE STARTED WITHOUT CHARGING BATTERY. VEHICLE TOWED TO DEALER AND THEY AGAIN REPLACED THE ALTERNATOR. MY CONCERN IS CHRYSLER'S FIX DOES NOT FIX THE PROBLEM AS IT OCCURRED AFTER THE RECALL REPAIR WAS DONE. I WILL ASSUME THIS WAS AN ISOLATED INCIDENT AND THE DEALER ACCOMPLISHED THE REPAIR TO MY SATISFACTION. I DO WANT YOU TO HAVE THIS INFORMATION IN A DATA BASE SHOULD MORE VEHICLES CONTINUE TO FAIL IN THE SAME MODE AFTER THE RECALL REPAIR WAS MADE. *TR
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS, SEAT BELTS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 14V643000 (AIR BAGS, SEAT BELTS). THE CONTACT STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER WAS ALSO UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WA NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I HAVE BEEN TRYING TO GET THE P60 JEEP GRAND CHEROKEE RECALL (ALTERNATOR DIODE) REPAIRED SINCE EARLY NOVEMBER 2014. TWO DIFFERENT JEEP DEALERSHIPS HAVE BOTH SAID THERE ARE NO PARTS AVAILABLE TO MAKE THE REPAIRS AND NO ESTIMATE FOR WHEN PARTS MAY BECOME AVAILABLE. THERE IS NO WAITING LIST. THE DEALERSHIPS ADVISED TO JUST TRY CALLING BACK EVERY COUPLE OF MONTHS. THE FCA CUSTOMER ASSISTANCE HELPLINE PROVIDED THE SAME INFORMATION AND ADVICE. THE RECALL NOTIFIES THE DRIVER THAT "THE DRIVER WILL HAVE LIMITED OR NO DETECTION OF THE ALTERNATOR FAILING, WHICH CAN RESULT IN VEHICLE SHUTDOWN WHILE DRIVING AND/OR AN UNDERHOOD ELECTRICAL FIRE." THE FCA HELPLINE ADVISED TO NOT DRIVE THE VEHICLE IF POSSIBLE. HOW CAN YOU NOT DRIVE YOUR VEHICLE FOR OVER SEVEN MONTHS? THE DEALERSHIPS ADVISE IT COULD BE SEVERAL ADDITIONAL MONTHS UNTIL PARTS ARE AVAILABLE. HOW IS THIS AN ACCEPTABLE RESPONSE TO A CLEARLY DANGEROUS SITUATION? *TR
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), 14V391000 (ELECTRICAL SYSTEM), 14V634000 (ELECTRICAL SYSTEM) AND 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
THE NAVIGATION SYSTEM GOES BLANK MID TRIP SCREEN GOES ON AND OFF AND SWITCHES TO OTHER MEDIA. THE TRANSMISSION CLICKS FROM SWITCHING FROM PARK TO DRIVE OR REVERSE. THE TRUCK MAKES A WEIRD VIBRATION NOISE IT SOUNDS COARSE AND FEELS WEIRD AFTER 20MPH. ALL THESE PROBLEMS HAVE BEEN HAPPENING SINCE I TOOK THE JEEP OUT THE DEALERSHIP. I ALWAYS BRING IT BACK TO THE DEALER THEY SAY THEY FIX IT AND I ALWAYS BRING IT RIGHT BACK WITH THE SAME EXACT PROBLEMS. *TR
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), 14V634000 (ELECTRICAL SYSTEM), 14V643000 (ELECTRICAL SYSTEM), AND 14V391000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO PERFORM EACH REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS, SEAT BELT); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF THE TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
AS I WAS DRIVING DOWN THE ROAD AT APPROXIMATELY 50MPH THE FRONT RIGHT FENDER FLARE BLEW OFF OF MY CAR AND FLEW UP OVER THE WINDSHIELD. WAS VERY FRIGHTENING, LUCKILY NO ACCIDENT HAPPENED BUT VERY EASILY COULD HAVE. *TR
1) COLLISION AVOIDANCE SYSTEM ENGAGES FOR NO SAFETY REASON WHATSOEVER. THE 'BRAKE' WARNING ON THE DASH FLASHES, THE BRAKES CHARGE, AND THE BRAKES ENGAGE. I CAN BE THE ONLY VEHICLE ON THE ROAD AND THIS WILL OCCUR. HAS BEEN HAPPENING INTERMITTENTLY EACH AND EVERY DAY THE VEHICLE IS DRIVEN. CAUSES DISTRACTED DRIVING, SUDDEN UNEXPECTED STOPPING AND UNSAFE PERFORMANCE OF THE VEHICLE PUTTING VEHICLE OCCUPANTS AT GRAVE RISK. 2) AFTER A PERIOD OF DRIVING TIME WITH THE ADAPTIVE CRUISE CONTROL ENGAGED, THE SYSTEM DISENGAGES FOR NO APPARENT REASON. A MESSAGE ALERTING THE DRIVER TO CLEAN THE LENS IS DISPLAYED ON THE DASH. THE LENS IS NOT DIRTY OR OBSTRUCTED IN ANY WAY. THIS OCCURS EACH AND EVERY TIME THE ADAPTIVE CRUISE CONTROL IS ENGAGED. CAUSES UNANTICIPATED DECELERATION OF THE VEHICLE, DISTRACTED DRIVING, AND UNSAFE PERFORMANCE OF THE VEHICLE PUTTING VEHICLE OCCUPANTS AT GRAVE RISK. *TR
S10 APPROPRIATE HANDLING- LETTER TO THE SECRETARY FROM CONSTITUENT RE COPY OF A LETTER TO FIAT CHRYSLER CHIEF EXECUTIVE OFFICER SERGIO MARCHIONNE REGARDING A JEEP CHEROKEE SAFETY RECALL. *SMD FOR MONTHS THE PARTS WERE NOT AVAILABLE FOR RECALL #14V643000. IN NOVEMBER 2014, THE CONSUMER WAS ABLE TO GET ONE OF THE RECALLS RECTIFIED ONLY BECAUSE SOMEONE DID NOT SHOW UP FOR THE APPOINTMENT. ALSO, THE CONSUMER EXPERIENCED A CATASTROPHIC TRANSMISSION FAILURE. *JB UPDATED 08/03/15. *JB
THE RECALL (P67/NHTSA14V-643) PASSENGER SEAT BELT. CHRYSLER HAS ADVISED FOR MONTHS THAT PART IS NOT AVAILABLE. HOWEVER THEY CONTINUE TO PRODUCE 2015 MODELS WITH AN APPARENT RESOLUTION TO THE PROBLEM. THIS IS A DANGEROUS SITUATION....ONE IS RELUCTANT TO HAVE SOMEONE RIDE IN PASSENGER SEAT. SOME THREATENED PUNITIVE ACTION S/B TAKEN THE NHTSA TO EXPEDITE RESOLUTION, I.E. SUPPLY ME WITH COMPARABLE LOANER VEHICLE AT NO CHARGE UNTIL PART IS AVAILABLE. IN ANY CASE, YOU ARE THE EXPERTS HERE AND HOPEFULLY CAN GET SOME RESPONSE FROM CHRYSLER. THANKS FOR YOUR TIME... *TR
HVAC SYSTEM NOT WORKING CORRECTLY; SYSTEM CYCLES OFF/ON RAPIDLY AND UNABLE TO MAINTAIN DESIRE INTERNAL TEMPERATURE OF JEEP. HAS BEEN TAKEN TO JEEP DEALER TWICE IN 3 WEEKS WITHOUT HAVING SITUATION FIXED. JEEP SERVICE MANAGER STATES "WE KNOW OF ISSUE, HAVE NO REPAIR AT THIS TIME, BUT NOT CONSIDERED AN OFFICIAL PROBLEM BY CHRYSLER AT THIS TIME". I AM LEFT WITH A BRAND NEW JEEP THAT HAS A MALFUNCTIONING A/C AND HEATER WHICH CAN'T BE REPAIRED AND WILL NOT BE REPLACED BY DEALER. I AM IN A VERY DIFFICULT POSITION, PLEASE HELP. *TR
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/4/15*CN THE CONSUMER STATED THE RECALL REPAIR WAS COMPLETED ON MAY 8, 2015. UPDATED 06/09/15*JB
TL* THE CONTACT OWNS 2014 GRAND CHEROKEE. THE CONTACT STATED THAT THE KEY FOB SENSOR FAILED. THE KEYS CAME EQUIPPED WITH A SENSOR TO PREVENT THE VEHICLE FROM LOCKING IN THE EVENT THAT THE KEYS WERE LEFT IN THE VEHICLE AND TO ALERT THE DRIVER. THE CONTACT EXITED THE VEHICLE WITH THE KEYS STILL INSIDE WHEN THE DOORS INDEPENDENTLY LOCKED, TRAPPING HER PET INSIDE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A POLICE REPORT WAS FILED OF THE INCIDENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,079. UPDATED 6/8/15*CN UPDATED 06/17/15.*JB
OCCUPANT RESTRAINT CONTROL MODULE. DEALAER CLAIMS THIS PART IS NOT AVAILABLE. THIS IS A SAFETY ISSUE. *TR
APPLYING BRAKE CAR DID NOT STOP .CAR STOPPED 15 FEET AFTER APPLYING BRAKE.THIS IS THE SECOND TIME THIS HAPPENED. *TR
THE VEHICLE MAKES A LOUD POPPING/CLICKING SOUND WHEN STARTED. A JEEP SERVICING DEALERSHIP HAD THE VEHICLE FOR THREE WEEKS ATTEMPTING TO DIAGNOSE AND CORRECT THE PROBLEM WITH THE ASSISTANCE OF THEIR CORPORATE TECHNICIANS. IT WAS DEEMED A NORMAL FUNCTION AND THAT THE "VEHICLE PERFORMS AS DESIGNED". JEEP CORPORATE HAS BEEN TOTALLY UNRESPONSIVE TO SUBSEQUENT COMMUNICATION. CLEARLY, A VERY LOUD POPPING SOUND IS NOT NORMAL. PLEASE HELP AND PLEASE ADVISE BEST NEXT STEPS. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS, SEAT BELTS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
DROVE ONE BLOCK FROM HOME AND THE BATTERY VOLTAGE SPIKED TO 17V. WARNING SOUNDS AND MESSAGES POSTED ON THE ODOMETER. PARKING ASSIST OFF; ACC UNAVAILABLE-SERVICE REQUIRED; WIPERS ACTIVATED EVEN THOUGH TURNED OFF; TRANSMISSION LOCKED IN D; RADIO SCREEN BLACKED OUT/CAME BACK ON; MESSAGE READ TO STOP, PRESS THE BRAKE, TURN ENGINE OFF THEN PLACE IN PARK. RED BATTERY ICON, ANTI SKID ICON, ENGINE ICON LIT ON ODOMETER PLUS WARNING SOUNDS NON STOP. TOOK DIRECTLY TO THE DEALER WHERE THE TECH TRIED TO GET A READING ON ALL OF THE TROUBLE ICONS. NOTHING WAS POSTING ON THEIR EQUIPMENT. IT WAS DECIDED THE VEHICLE MAY NEED THE ALTERNATOR REPLACED. WAS TOLD TO CONTINUE DRIVING AND IF THIS HAPPENS AGAIN TO TURN THE ENGINE OFF AND RESTART THE VEHICLE AND KEEP DRIVING. *TR
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), 14V391000 (ELECTRICAL SYSTEM) AND 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
WHEN ACCELERATING, THE ENGINE ALWAYS HESITATES FOR SEVERAL SECONDS, THEN SURGES FORWARD. THIS CONDITION CREATES A SAFETY ISSUE DURING PASSING, MERGING INTO ONCOMING TRAFFIC, EVASIVE MANEUVERS, ETC. THIS PROBLEM HAS EXISTED SINCE NEW, AND HAS NOT IMPROVED. BERGEY CHRYSLER, JEEP SERVICE DEPT. HAS INFORMED ME THAT THE HESITATION WHILE ACCELERATING "OPERATES AS DESIGNED", AND CANNOT BE REPAIRED. *TR
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS, SEAT BELTS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER AND MANUFACTURER STATED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. ..UPDATED 05/19/15*BF UPDATED 11/10/2015*JS
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V643000 (SEAT BELTS) IN DECEMBER OF 2014. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
AFTER MAKING A RIGHT HAND TURN AT A FOUR WAY STOP, I BEGAN TRAVELING THROUGH A RESIDENTIAL AREA AT ABOUT 25 MPH. AFTER MAYBE 100 YARDS, THE CAR CAME TO A STOP AND THE ENGINE WAS REVVING, AS IF THE VEHICLE WERE IN NEUTRAL. THE SHIFT KNOB INDICATED THE VEHICLE WAS IN DRIVE, BUT IT WAS NO MOVING FORWARD. OBVIOUSLY THIS CAUGHT ME COMPLETELY OFF GUARD, AS SOMEONE AT THE FOUR WAY HAD WAVED ME TO GO BEFORE THEM, THE I UNEXPECTEDLY STOPPED IN THE MIDDLE OF THE ROAD AND WOULD NOT MOVE. I BEGAN APPLYING THE GAS MORE GENTLY, GOOD THING OR I WOULD HAVE JUMPED FORWARD, AND EVENTUALLY THE VEHICLE BEGAN TO DRIVE AGAIN. THE LOW NUMBER OF MILES ON THE CAR IS BECAUSE I AM SCARED TO DRIVE THE CAR UNTIL THE TWO BRAKE RECALLS ARE COMPLETED, AND NOW THIS. I SEE THIS HAS BEEN A BIG CONCERN IN OTHER YEARS FOR THE JEEP AND HAVE FOUND MANY SIMILAR COMPLAINTS ONLINE FOR THIS MODEL. WHEN WILL THIS ISSUE BE ADDRESSED? BIG SAFETY HAZARD! *TR
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS, SEAT BELTS). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
SUN VISOR WIRING P36/ NHTSA 14V-391 DEALER HAS FAIL TO PROVIDE NEW PART AND FIX THE PROBLEM. THEY CLAIM THAT THE PART IS OUT OF STOCK. DEALER: ALBERIC AUTO, SAN JUAN PR *TR
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING AT 15 MPH, THE VEHICLE JERKED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,100.
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT FUMES EMITTED INSIDE THE VEHICLE FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,300.
IT APPEAR DEF SYSTEM AND CAT CONVERTER NOT PROPERLY DESIGNED VEHICLE IN 3 TIMES FOR SAME FAILURE CODE P20EE ALL ISSUES RELATE TO EMISSIONS AND SENSORS THERE'S A PUMP AND A SCREEN OR TWO BUT CLOGS CRYSTALLIZATION ARE WHAT CASES VEHICLE TO INITIATE A COUNTDOWN TIMER TIL ENGINE STOPS MY VEHICLE IN FOR REPAIR NOW THIS IS ISSUE FOR DIESEL VEHICLES ONLY I AM ALSO ON JEEP WEBSITE OR MORE SO FORUMS EVERYONE SEEMS TO HAVE THIS PROBLEM. *TR
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE CONTACT MADE A SHARP RIGHT TURN INTO A SMALL DITCH WHICH CAUSED THE AIR BAGS TO DEPLOY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS NOT DIAGNOSED AS THE VEHICLE DID NOT PRESENT ANY SIGNS OF A CRASH. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V041000 (AIR BAGS). THE FAILURE MILEAGE WAS 2,000.
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE ORC MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,500.
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V643000 (AIR BAGS, SEAT BELTS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL*THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN: 15V041000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPORT WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCE A FAILURE. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V636000 (ELECTRONIC STABILITY CONTROL) AND 14V391000 (ELECTRICAL SYSTEM); HOWEVER, THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS STATED THAT THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, HYDRAULIC), 14V391000 (ELECTRICAL SYSTEM) AND 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V391000 (ELECTRICAL SYSTEM), 14V634000 (ELECTRICAL SYSTEM), AND 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PARTS WERE NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2014 Jeep Grand Cherokee → · Every Grand Cherokee year → · How the figures are calculated →