2014 Jeep Grand Cherokee complaints

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM), 14V643000 (AIR BAGS, SEAT BELT), AND 15V461000 (EQUIPMENT); HOWEVER, THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART. WHEN THE GEAR WAS SHIFTED INTO PARK, THE GEAR JUMPED OUT OF THE PARK POSITION AND MOVED FORWARD A COUPLE FEET ON ITS OWN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

WHILE TRAVELLING ON OPEN HIGHWAY WITH NO VEHICLES IN FRONT OF ME, THE ADAPTIVE CRUISE CONTROL WILL DRAMATICALLY SLOW DOWN AS IF IT'S DETECTING A VEHICLE IN FRONT. THIS WAS REPORTED TO THE DEALER WHO RESPONDED THAT THEY WOULD NEED TO TAKE MY VEHICLE HOME ON A 20 MILE TRIP, IN RUSH HOUR, WITH CARS AROUND THEM. UNLESS I LET THEM TAKE MY VEHICLE ON A LONG HIGHWAY TRIP, IN THE EARLY MORNING HOURS, THIS WILL NOT BE RE-PRODUCED. I SAID NO FOR OBVIOUS REASONS. THIS IS NOW DOCUMENTED WITH THE DEALERSHIP AND CHRYSLER.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V636000 (ELECTRONIC STABILITY CONTROL) AND 15V461000 (EQUIPMENT); HOWEVER, THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE AND INDICATED THAT IT MAY TAKE LONGER THAN SIX WEEKS. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. ADDITIONALLY, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.

WHILE SITTING IN A LEFT TURN LANE, WAITING FOR THE LIGHT TO TURN GREEN, THE AUTOMATIC TRANSMISSION JUMPED FROM DRIVE TO NEUTRAL ALL ON ITS OWN. WHEN THE LIGHT TURNED GREEN THE VEHICLE WOULD NOT GO FORWARD . IT WAS DIFFICULT GETTING THE TRANSMISSION BACK INTO DRIVE AND THIS CREATED A TRAFFIC HAZARD.

I STARTED MY 2014 JEEP GRAND CHEROKEE AND STEPPED OUTSIDE TO ASSIST MY SON WHO WAS IN THE FRONT PASSENGER SEAT. BEFORE I COULD WALK AROUND, FROM BEHIND, THE JEEP STARTED ROLLING BACKWARDS, PICKING UP SPEED, AND HITTING ANOTHER PARKED SUV. I NEVER UNDERSTOOD WHAT ACTUALLY HAPPENED JUST "ASSUMED" MY SON, ACCIDENTALLY, TOUCHED THE GEARS, BUT WONDERED HOW/WHY WOULD THE JEEP MOVE WITHOUT THE BRAKE EVER BEING DEPRESSED. THEIR WAS REAR DAMAGE TO MY SUV AND REAR/FRONT DAMAGE TO THE OTHER PERSON'S CAR. IT IS NOW BEING PUBLISHED THAT BOTH THE 2014 AND 2015 JEEP GRAND CHEROKEE HAVE HAD NUMEROUS INCIDENTS OF ROLLING ON THEIR OWN--IT NOW EXPLAINS EVERYTHING--MY SUV DID IT. IT WAS NOT PARKED ON A SLOPE, HILL, OR ANY TYPE OF INCLINE--JUST A FLAT SURFACE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE GEAR WAS SHIFTED INTO PARK AND THE VEHICLE ROLLED APPROXIMATELY TEN FEET BACKWARDS. THE VEHICLE SHIFTED INTO REVERSE INDEPENDENTLY. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,960.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. UPON PARKING THE VEHICLE, IT ROLLED BACKWARDS AND THE GEAR WAS SHIFTED INTO DRIVE TO PREVENT A FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

AFTER ENTERING THE FREEWAY, THE CAR AUTONOMOUSLY SHIFTED ITSELF INTO NEUTRAL AND THE ENGINE SHUT OFF. THIS INCIDENT HAS REPEATED ITSELF DOZENS OF TIMES IN VARIOUS DRIVING SITUATIONS SINCE JUNE OF LAST YEAR (2014), JUST AFTER BEGINNING MY LEASE. SOMETIMES, AS IN THIS INSTANCE, I WAS ABLE TO PUSH THE START BUTTON AND THE ENGINE TURNED BACK ON, EVEN WHILE ROLLING IN NEUTRAL AT SPEED. IN MOST INSTANCES, THE CONDITION HAPPENS AS SLOWER SPEEDS (<30MPH) AND I AM UNABLE TO RESTART UNTIL COAST OFF THE ROADWAY, COME TO A COMPLETE STOP, DEPRESS THE BRAKE, SHIFT FROM NEUTRAL INTO PARK, AND THEN RESTART. WHEN THIS HAPPENS IN TRAFFIC I AM HELPLESS AS I ATTEMPT TO COAST TO SAFETY AS SPEEDING CARS RACE AROUND ME ON BOTH SIDES. I HAVE BROUGHT THE CAR TO THE DEALERSHIP(S) AT LEAST A HALF-DOZEN TIMES. ON THE VERY FIRST VISIT, I SAW THAT THE COMPUTER DIAGNOSTIC READOUT SAID, "IMPROBABLE TORQUE CONVERSION". SINCE THAT FIRST TIME, I HAVE NOT SEEN READOUTS AND THEY'VE NOT BEEN SHARED. TWO DIFFERENT DEALERSHIPS HAVE TEST-DRIVEN THE VEHICLE AND CLAIM THAT THEY ARE UNABLE TO RECREATE THE MALFUNCTION. WELL, NEITHER AM I. IT HAPPENS RANDOMLY AND I AM UNABLE TO DELIBERATELY CAUSE IT. NONETHELESS, IT HAPPENS. A CHIEF CONCERN OF MINE IS THE SEEMING LIMITATION OF THE SERVICE TECHNICIANS. UNLESS THE COMPUTER IDENTIFIES A PROBLEM, THEY SEEM TO BE SATISFIED THAT THERE IS NO PROBLEM; THEY HAVE APPARENTLY NO ABILITY TO CONSIDER ANY OTHER FORM OF DIAGNOSTIC CURIOSITY. THEY CLAIM THAT THEY'VE SEARCHED AND FIND NO

MY JEEP WAS EXPERIENCING INTERMITTENT ELECTRICAL ISSUES SIMILAR TO THOSE MANY HAVE ALREADY COMPLAINED ABOUT. THE DASHBOARD LIGHTS WOULD SHUT OFF OR ILLUMINATE, ETC. THE ONE DAY IT JUST WOULD NOT START. WE GOT IT JUMPED AND TOOK IT TO AN AUTO PARTS STORE WHERE I WAS TOLD THAT THE ALTERNATOR WAS NOT CHARGING THE BATTERY AT THE APPROPRIATE VOLTAGE AND TO TAKE IT TO THE DEALER. I TOOK IT TO THE DEALER WHO INSPECTED IT AND ENDED UP FIXING THE ALTERNATOR UNDER AN OPEN RECALL. LESS THAN 1 WEEK LATER, THE JEEP WOULD NOT START AGAIN. AFTER GETTING ANOTHER JUMP START AND TAKING IT BACK TO THE DEALER, I WAS TOLD THAT NOTHING WAS WRONG WITH IT. AFTER MY INSISTENCE THEY KEPT IT OVERNIGHT AND SURE ENOUGH THAT NEXT DAY THE CAR WOULD NOT START. THEY THEN TOLD ME IT WAS NOT THE BATTERY OR THE ALTERNATOR BUT REPLACED THE BATTERY ANYWAY, CHARGED ME $212 AS I AM JUST OVER THE WARRANTY PERIOD AND SENT ME ON MY WAY. 4 DAYS LATER, MY JEEP CAR WOULD NOT START AGAIN. I WAS ABLE TO JUMP START THE CAR, BUT IT WOULD DIE WHEN I PUT IT IN DRIVE. ROADSIDE ASSISTANCE TESTED IT FOR ME AND AGAIN TOLD ME THAT THE ALTERNATOR IS NOT CHARGING THE BATTERY TO THE CORRECT LEVEL. I THEN HAD TO HAVE IT TOWED BACK TO DEALER. IT'S AT THE DEALER NOW. FOR THE LAST TWO DAYS I WAS TOLD THAT THEY DON'T KNOW WHAT IS WRONG WITH IT, THEN THEY REPLACED THE ALTERNATOR AGAIN AND IT STILL HAD THE SAME PROBLEM. THEY ARE NOW LOOKING AT THE WIRING AND WANT TO CHARGE ME FOR IT AND THEY CLAIM IT ISN'T RELATED (ALTHOUGH THEY DON'T EVEN K

JEEP ROLLAWAY COMPLAINT: MY BRAND NEW 2014 JEEP CHEROKEE ROLLED AWAY FROM ME WHEN I PUT IT INTO PARK. I GOT OUT OF THE CAR TO GET THE MAIL AND FEW SECONDS LATER, I HEAR A CRASH. THE JEEP ROLLED OFF THE DRIVEWAY INTO A TREE. THANK GOD NO ONE WAS IN THE WAY AND MY DAUGHTER WAS NOT IN THE CAR. I GOT BACK INTO THE CAR AND FOUND THAT IT WAS IN REVERSE, NOT PARK! THE FONT BUMPER WAS DISLODGED AND SMASHED. I HAD BEEN HAVING A LOT OF TROUBLE GETTING THE ELECTRON GEAR SELECTOR TO CHOOSE THE CORRECT GEAR SINCE THE DAY I BOUGHT THE CAR. 50% OF THE TIME I WOULD DISCOVER THAT I WAS IN REVERSE WHEN I THOUGHT I WAS IN PARK. THERE IS VERY LITTLE CLEARANCE BETWEEN THE TWO GEARS, NOTHING DEFINITIVE LIKE THERE IS ON A SLIDE TRACK IN MOST CARS WITH A DEFINITIVE CLUNK WHEN YOU PUT IT INTO PARK. THE ONLY WAY TO BE ABSOLUTELY SURE WAS TO LOOK DOWN AT THE GEAR SHIFT TO SEE THE LIGHT INDICATOR. I'VE BEEN DRIVING ALL MY 59 YEAR OLD LIFE AND HAVE NEVER HAD AN ACCIDENT. I WAS SO UPSET AND FRUSTRATED WITH THE GEAR SHIFT THAT I TOOK IT BACK AND ORDERED A 2013 JEEP WITH THE OLD GEAR SHIFT ON A TRACK SYSTEM. I'D HAD IT! IF THEY DON'T CHANGE THE GEAR SYSTEM IN THE NEXT JEEP, I WILL HAVE TO BUY A DIFFERENT MAKE. THE PROBLEM, ALTHOUGH MAY HAVE BEEN SOME KIND OF DEFECT IN THE ELECTRONIC GEAR SHIFT, IS, IN MY OPINION, NOT A DEFECT, SO NATURALLY CHRYSLER WILL NOT FIND ANY DEFECTS. I THINK IT IS POOR DESIGN AND A HAZARD. IT IS A HUMAN INTERFACE PROBLEM. PARK SHOULD NOT BE SO CLOSE TO REVERSE. THE GEAR SHIFT ONLY M

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED ON A SLIGHT HILL WITH THE EMERGENCY BRAKE APPLIED, THE VEHICLE ROLLED BACKWARDS APPROXIMATELY 30 FEET AND STOPPED. THE VEHICLE WAS DRIVEN TO THE DEALER TO BE DIAGNOSED AND THE MECHANIC STATED THAT THERE WAS NO DETECTED FAILURE. THE CONTACT SHARED A VIDEO OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. ....UPDATED 04/25/16 *BF *CN

WHILE DRIVING AT 80 MPH, A VERY LARGE BUCK RAN IN FRONT OF THE CAR ON THE INTERSTATE. AFTER DRIVING BACK BY TO SEE THE DEER THE NEXT DAY IT WAS PROBABLY AROUND 300 LBS. THE ENTIRE FRONT PORTION OF MY VEHICLE WAS CAVED IN. NO AIRBAGS DEPLOYED WHATSOEVER. HITTING SOMETHING SO MASSIVE AT SUCH A HIGH RATE OF SPEED SHOULD HAVE DEPLOYED SOME SORT OF SAFETY MECHANISM I.E (AIRBAGS!!!!!)

VEHICLE WAS IN A LEVEL PARKING LOT WITH A BOAT AND TRAILER ATTACHED. VEHICLE WAS IN PARK CONFIGURATION WITH ENGINE RUNNING. VEHICLE WAS LEFT UNATTENDED FOR ABOUT 1 MINUTE AND IT ROLLED ABOUT 100 FEET, THROUGH THE PARKING LOT AND ACROSS A ROAD AND DOWN A LEVEE WHERE IT HIT A TREE ON THE LEFT FRONT SIDE. THE DRIVER WAS NOT IN THE VEHICLE WHEN IT HIT THE TREE. THE CALIFORNIA HIGHWAY PATROL ARRIVED AT THE SCENE AND THERE WAS NO CITATION ISSUED. THERE WAS NO OTHER PROPERTY DAMAGE OTHER THAN TO THE VEHICLE AND THE BOAT TRAILER. THE INSURANCE COMPANY PAID FOR THE DAMAGE TO THE VEHICLE LESS THE DEDUCTIBLE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE PARKED WITH THE KEY IN THE IGNITION, THE VEHICLE ROLLED FORWARD WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000. MA 10/16/15 THE CONSUMER STATE WEATHER WAS NOT A FACTOR. BEING ON AN INCLINE OR DECLINE WAS NOT A FACTOR, EITHER. THE VEHICLE MOVED ON ITS OWN, UNLESS HIS FOOT WAS ON THE BRAKE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE EQUIPPED WITH PIRELLI SCORPION ALL SEASON RUN FLAT TIRES (NA), SIZE 295/45/20R 110W (NA). THE CONTACT STATED THAT THE FRONT PASSENGER AND DRIVER SIDE TIRES EXPERIENCED EXCESSIVE WEAR, WHICH CAUSED DIPS TO DEVELOP ON THE TREAD. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE TIRES NEEDED TO BE ROTATED. THE TIRE ROTATION WAS PERFORMED; HOWEVER, THE TIRES CONTINUED TO WEAR EXCESSIVELY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, WHO AFTER AN INVESTIGATION DETERMINED THAT THE FAILURE WAS INHERENT TO THE VEHICLE. THE TIRES WERE REPLACED. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 6,000.

WHEN I APPLY THE BRAKES THE FRONT END SHAKES PRETTY BADLY. I ALSO HAVE AN ISSUE WHEN I EXCELLERATE MODERATELY THE VEHICLE SEEMS TO TAKE OFF LEAVING ME FEELING OUT OF CONTROL AND HAVING TO TAKE MY FOOT OFF THE GAS AND WATCHING THE RPM HIT 6000. I HAVE ALSO HAD ISSUES WITH THE TRANSMISSION AND A TOTAL OF 5 RECALLS. I HAVE HAD TIME IN COURT TRYING TO FIGHT IT USING THE LEMON LAW BUT LOST BECAUSE OF NOT HAVING AN ATTORNEY AND A TRANSMISSION SPECIALIST I COULDN'T AFFORD EITHER. I NOTICE MY PROBLEMS AT 1900 MILES BUT I LOST BECAUSE THEY SAID I USED IT FOR COMMERCIAL USE WHICH I DON'T BECAUSE I DON'T HAVE IT REGISTERED AS A COMMERCIAL VEHICLE I JUST DRIVE A LOT FOR WORK AT THE TIME. THIS VEHICLE HAS CAUSED ME LOADS OF STRESS SINCE I BOUGHT IT AND FEEL VERY UNSAFE DRIVING MY KIDS AROUND. ANY HELP YOU CAN GIVE ME WOULD BE GREATLY APPRECIATED I'M AT MY WITS END. I BOUGHT MY JEEP EARLY IN 2013 SO I FEEL ITS ONE OF THE FIRST JEEP OFF THE ASSEMBLY LINE WITH LOTS OF ISSUES. THANKS

OCTOBER 13, 2014 MY 2014 GR CHER HAS THE MOST DANGEROUS SHIFTER DESIGN I'VE EVER USED IN A MOTOR VEHICLE! THE IGNITION SWITCH DOES NOT KILL THE ENGINE IF THE VEHICLE IS IN GEAR EVEN IF THE VEHICLE IS STOPPED. THE SHIFTER DOES NOT ALWAYS ENTER PARK WHEN OPERATED WHICH CREATES THE POSSIBILITY THAT THE VEHICLE MAY DRIVE OFF WHEN THE DRIVER BELIEVES HE HAS STOPPED IT.. COMBINED WITH THE QUIETNESS OF THE MOTOR, AMBIENT NOISE MAY MAKE IT IMPOSSIBLE TO KNOW THAT THE VEHICLE IS IN GEAR WITH THE MOTOR RUNNING! AFTER PULLING INTO MY GARAGE WITH LANDSCAPERS WORKING IN THE YARD, I THOUGHT I HAD PLACED THE VEHICLE INTO PARK AND HIT THE IGNITION BUTTON TO TURN IT OFF. UNFORTUNATELY, THE SHIFTER KEPT THE CAR ENGAGED IN REVERSE. AND, THE MOTOR DIDN'T TURN OFF! NOT ONLY DID THE ENGINE NOT SHUT OFF, BUT THE VEHICLE BEGAN TO DRIVE BACKWARD AS I EXITED THE DRIVER'S SEAT. FORTUNATELY, I JUMPED BACK INTO THE VEHICLE AND AVOIDED BEING CRUSHED BETWEEN THE OPEN CAR DOOR AND THE GARAGE DOOR FRAME. UNFORTUNATELY, THE CAR BACKED OUT OF THE GARAGE WITH THE DOOR OPEN CAUSING $4,000 DAMAGE TO THE VEHICLE. THIS IS MY 8TH GRAND CHEROKEE (SINCE 1983) AND I AM VERY, VERY UNHAPPY WITH JEEP'S DESIGNERS. THIS NEEDS TO BE FIXED. AND I SHOULD BE MADE WHOLE FOR THE $4,000 BODY WORK!

ON MULTIPLE OCCASIONS OVER THE LIFE OF THE VEHICLE, WHICH IS CURRENTLY AT 21,000 MILES, CONFIDENCE IN KNOWING YOU HAVE SELECTED THE CORRECT GEAR IS VERY LOW. WHEN PUTTING THE CAR IN DRIVE, PARK OR REVERSE, YOU HAVE TO CHECK AT LEAST TWICE THAT YOU ARE IN THE CORRECT GEAR BEFORE TAKING THE FOOT OFF THE BRAKE. THE MOST RECENT INCIDENT WAS IN LATE JUNE 2015, WHEN I WAS TAKING MY DOG TO THE VET FOR AN EMERGENCY. I THOUGHT I PUT THE CAR IN PARK. INDICATIONS SHOWED IT WAS IN PARK. I GOT OUT OF THE CAR AND THE CAR BEGIN TO ROLL BACKWARDS. THE CAR WAS ACTUALLY IN REVERSE. FORTUNATELY, I WAS ABLE TO JUMP BACK IN AND STOP THE CAR BEFORE GETTING HIT BY THE OPEN DOOR, THIS TIME SETTING THE PARKING BRAKE ALSO. SIMILAR INCIDENTS HAVE HAPPENED TO MY SPOUSE AS SHE NOW HAS TO CHECK AT LEAST TWICE THAT THE VEHICLE IS IN ANY CORRECT GEAR. WE DID REPORT THIS TO DEALER BUT WITH LITTLE RESPONSE OTHER THAN LOOKING TO SEE IF THERE WAS A SERVICE BULLETIN. WE CURRENTLY HAVE THREE OUTSTANDING RECALL NOTICES BUT ARE UNABLE TO GET DEALER TO SATISFACTORILY RESPOND BECAUSE THEY DID NOT HAVE PARTS OR DID NOT CALL US BACK TO SET UP SERVICE APPOINTMENT.

THE VEHICLE ROLLED FORWARDVINTO ANOTHER VEHICLE AFTER BEING PUT IN PARK.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE CONTACT MENTIONED THAT THE FAILURE PROGRESSED TO THE POINT WHERE THE VEHICLE FAILED TO RESTART WHEN THE FAILURE OCCURRED. IN ADDITION, THE SERVICE ENGINE WARNING LIGHT ILLUMINATED EACH TIME THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER ON SEVERAL OCCASIONS, BUT THE FAILURE WAS UNABLE TO BE REPLICATED. THE VEHICLE WAS ALSO SHAKING VIOLENTLY AND THERE WAS A DELAY UPON SHIFTING GEARS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,500.

TWICE THIS HAS OCCURRED IN WHICH I PARKED THE VEHICLE, SHIFTED IT INTO PARK, LEFT THE VEHICLE THE AND IT ROLLED AWAY. FIRST TIME I WAS ALONE AT A HOTEL PARKING LOT, RAN IN INSIDE AND CAME OUT AND THE VEHICLE WAS GONE. IT HAD ROLLED AWAY ABOUT 150 FT, BUT SUSTAINED NO DAMAGE OR INJURIES. THE 2ND TIME, I WAS AT A GAS STATION, PUT THE JEEP IN PARK, JUMPED OUT AND MY FAMILY WAS WITH AND THE VEHICLE STARTED TO ROLL AWAY, BUT I WAS ABLE TO JUMP IN AND PLACE THE VEHICLE IN PARK A 2ND TIME. THOUGHT IT WAS JUST ME UNTIL I SEEN PREVIOUS COMPLAINTS FOR THE SAME ISSUE WITH THE ELECTRONIC SHIFTERS.

MOVE SHIFTER TO PARK ONLY IT DOESN'T GO INTO PARK WHEN YOU THINK IT DID. IT'S A DANGEROUS SHIFTER. MY BROTHER HAS THE SAME ISSUE WITH HIS. YOU MUST KEEP YOUR FOOT ON THE BRAKE AND MAKE SURE IT IS IN THE DESIRED GEAR. I THOUGHT IT WAS IN PARK, WHEN IT WAS STILL IN GEAR. I GOT OUT OF THE VEHICLE AND IT STARTED TO ROLL BACK ON ME. I QUICKLY JUMPED BACK INTO THE VEHICLE TO STOP IT WITHOUT ACCIDENT, THIS TIME.

ON FRI., 1/16/15 @ 6:20AM - I STOPPED AT THE END OF MY DRIVEWAY, PUT THE VEHICLE IN PARK AND OPENED THE DRIVERS SIDE DOOR AND STEPPED OUT, AS I PUT MY LEFT FOOT ON THE GROUND TO GET OUT THE VEHICLE STARTED TO ROLL BACKWARDS AND THE DOOR CAUGHT ME AND IT DRUG ME DOWN UNDER THE VEHICLE AND ROLLED OVER MY LEFT/RIGHT LEG AND PROCEEDED TO TRAVEL DOWN THE DRIVE AND CROSSED OVER MY NEIGHBORS LAND AND HIT THE SCHOOL BUS ENTRY DOOR/SIDE OF BUS. I WAS SHOUTING TO MY NEIGHBOR TO GET OUT OF THE WAY AS I FEEL INTO THE WOODS IN TREMENDOUS PAIN. MY NEIGHBORS CAME TO MY RESCUE AND CALLED 911 AS THEY THEN CALLED MY HUSBAND (HE WAS ON HIS WAY TO WORK) THE AMBULANCE CAME AND GAVE ME MEDICAL ATTENTION AND TOOK ME TO THE EMERGENCY ROOM. I WENT THROUGH NUMEROUS EXRAYS AND THEN FOLLOW-UP DOCTOR APPOINTMENTS. WOUND CARE WAS NEEDED FOR WEEKS ON MY LEFT HEAL AS THE TIRE BENT MY LEFT FOOT ALMOST IN....HALF.. TO THIS DAY I STILL NEED TO KEEP IT ELEVATED AND HAVE PROBLEMS WITH BOTH ANKLES/FEET/HEALS..

I PULLED IN TO MY BROTHERS DRIVEWAY THERE WAS SNOW ON THE GROUND. PUT THE CAR IN PARK TURNED IT OFF AND EXITED THE CAR. IT STARTED ROLLING FORWARD SO I JUMPED BACK IN THE CAR AND PUT ON THE BRAKE THEN MOVED IT BACKWARDS A LITTLE AND EXITED THE CAR AGAIN. AGAIN CAR IN PARK AND SHUT OFF. I WALKED IN FRONT OF THE CAR AND FOUND MY BROTHER. ASI WAS WALKING BACK TO THE CAR, IT ROLLED FORWARD AGAIN ABOUT 8 FEET AND HIT MY NEPHEW'S CAR SENDING IT THROUGH THE GARAGE DOOR. THE NEXT DAY I HAS THE CAR TOWED TO THE DEALERSHIP AS I WAS AFRAID TO DRIVE IT. RESULTS FROM THE DEALER WERE NOTHING WRONG. THEY TOLD THE THE CARE HAD WHAT'S CALLED AND OPEN DIFFERENTIAL AND IF THE ON WHEEL SKIDDED THE CAR WOULD ROLL FORWARD. I TOLD THEM I HAD NEVER HEARD OF ANYTHING SO ABSURD AND THEIR COMMENT WAS THAT I NEEDED TO READ THE OWNER'S MANUAL AND MAKE SURE I USE THE PARKING BRAKE. I TALKED WITH THE DEALERSHIP OWNER AND TOLD HIM ABOUT IT. HE ALSO TOLD ME THAT HE HAD NEVER HEARD OF ANYTHING LIKE THIS EITHER. I ASKED THAT HE TALK WITH HIS SALES PEOPLE AND HAVE THEM TELL THEIR BUYERS ANPBOUT THIS. I THEN TALKED WITH A CUSTOMER SERVICE AGENT AT CHRYSLER WHO TOLD ME SHE HAD NEVER HEARD OF SUCH A THING. AS A FOLLOW CHRYSLER SENT A SURVEY TO ME REGARDING THEIR CUSTOMER SERVICE . I RECOUNTED THIS SITUATION AND HAVE HEARD NOTHING. I WILL NEVER PURCHASE ANOTHER JEEP AND IF I COULD CANCEL THE LEASE RIGHT NOW I WOULD DO SO. THIS IS VERY DANGEROUS. I HAD BEEN STANDING IN FRONT OF MY CAR JUST BEFORE IT ROLLED FORWARD.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT AFTER SHIFTING INTO PARK, THE VEHICLE ROLLED AWAY IN REVERSE AND CRASHED INTO A MAILBOX. THE CONTACT SUSTAINED MINOR BRUISES THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A DEALER, WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,432.

I PULLED INTO MY DRIVEWAY AND PUT THE CAR IN PARK. WHEN STEPPING OUT OF MY CAR, IT STARTED ROLLING BACKWARDS, THE DOOR WAS OPEN SO IT KNOCKED ME TO THE GROUND AND I ROLLED TO GET OUT OF THE PATH OF THE WHEEL, ONLY GETTING MISSED BY SECONDS. I HAD PRETTY SEVERE BRUISING BUT I DID NOT SEE A DOCTOR. I ASSUME THE CAR WENT INTO REVERSE AS IT ROLLED BACKWARDS, BUT IT WAS A SLIGHT INCLINE SO IT MAY HAVE BEEN NEUTRAL. I WAS MOSTLY FOCUSED ON THE FACT MY CAR WAS ROLLING BACKWARDS AT A GOOD RATE WITH MY 4 AND 1 YEAR OLD STILL INSIDE. THE CAR STOPPED AFTER JUMPING THE CURB AND TAKING OUT THE NEIGHBORS MAILBOX. I HONESTLY DIDN'T LOOK AT WHAT GEAR IT WAS IN ONCE STOPPED, I CHECKED ON MY CHILDREN AND QUICKLY MOVED IT OUT OF THE MIDDLE OF THE ROAD, I OF COURSE WAS IN PANIC MODE. IT DID $6004.69 WORTH OF DAMAGE TO THE CAR, PLUS THE REPLACEMENT OF (2) CARSEATS AND A BRICK MAILBOX. I TOOK THE CAR IN A FEW MONTHS AGO FOR OTHER RECALLS AND LET THEM KNOW ABOUT THE SITUATION AND THEY SAID "NO PROBLEM FOUND" OF COURSE. AFTER SEEING A REPORT FROM YOU ALL TODAY ABOUT THIS VERY SAME PROBLEM IT PROMPTED ME TO FILE A COMPLAINT, AS I DIDN'T KNOW YOU EXISTED. THE CAR HAS SLIPPED OUT OF GEAR SEVERAL OTHER TIMES IN PARKING LOTS, BOTH WHILE I WAS DRIVING AND TO MY HUSBAND AS WELL, BUT I AM VERY CAREFUL TO USE MY PARKING BREAK EVERY TIME I PARK THE CAR AFTER THE ACCIDENT. ....UPDATED 04/25/16 *BF *CN

MY VEHICLE WAS IN PARK ON A BOAT RAMP WHILE PREPARING TO LOAD A JET SKI. I EXITED THE VEHICLE AND THE GEAR SHIFTED OUT OF PARK AND THE VEHICLE ROLLED INTO THE LAKE. THE INSURANCE COMPANY TOTALED THE VEHICLE AND I HAVE ALL OF THE DOCUMENTATION SUPPORTING THE CLAIM.

I HAD A ROLL AWAY INCIDENT BACK AROUND JULY 25TH 2015 AFTER PLACING MY TRUCK (2014 JEEP GRAND CHEROKEE LIMITED) IN PARK IN FRONT OF A GAS STATION LOCATED ON RT 23 SOUTH IN RIVERDALE NJ WITH MY CHILD IN THE CAR. I HAD JUST BOUGHT GAS AND REALIZED I NEEDED TO GET SOMETHING INSIDE THEIR STORE SO AFTER THE PUMP FINISHED I PULLED UP IN FRONT OF CONV. STORE, PLACED IT IN PARK AND RAN IN FOR NOT EVEN A MINUTE, COME BACK OUT AND MY TRUCK HAD ROLLED AWAY INTO A ONE WAY EXIT SIGN. THERE IS A NICE DENT IN MY RIGHT FRONT BUMPER. . I JUST PASSED THIS GAS STATION OVER THE WEEKEND AND THE SIGN IS STILL IN THE SAME BENT POSITION SINCE MY TRUCK ROLLED INTO IT. I KNOW I PLACED MY TRUCK IN PARK AND LOCKED THE DOOR ON TOP OF THAT BECAUSE MY 8YEAR OLD WAS WITH ME AND I WAS ONLY GOING IN FOR A MINUTE. THANKFULLY A SIGN AND A ROCK (IT DIDN'T HIT THE ROCK) WERE THERE OTHERWISE THE TRUCK MOST DEFINITELY WOULD HAVE ROLLED OUT ONTO THE HIGHWAY CAUSING DEATH OR INJURY TO MY DAUGHTER AND DEATH OR INJURY FOR WHOEVER HIT MY TRUCK. MY STOMACH WAS IN MY THROAT. A FRIEND OF MINE WHO KNEW ABOUT MY STORY SAW YOUR RECENT ARTICLE ABOUT THIS POTENTIALLY REALLY BAD PROBLEM AND SENT ME THE LINK. AFTER READING THIS I KNOW THIS IS EXACTLY WHAT HAPPENED TO ME. PLEASE, I'M A CONCERNED DRIVER AND PARENT AND NOT FEELING GOOD ABOUT THIS TRUCK AFTER READING YOUR STORY AND EXPERIENCING THIS FIRST HAND. AGAIN MY DAUGHTER WAS IN THERE AND THANKFULLY SHE WAS OK. WHEN I REALIZED IT HAD ROLLED I RAN TO HER, OPENED THE DOOR AND SH

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHEN OPENING THE LIFTGATE, IT FAILED TO LATCH INTERMITTENTLY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V393000 (STRUCTURE) EXCEEDED A THE REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 15,000.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE JERKED AND HESITATED BEFORE MOVING FORWARD. THE CONTACT NOTICED THAT THE FRONT END OF THE VEHICLE STARTED TO VIBRATED. IN ADDITION, THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE ACCELERATED IN EXCESS. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER MULTIPLE TIMES, WHO DIAGNOSED THAT THE DRIVESHAFT NEEDED TO BE REPLACED AND THE COMPUTER NEEDED TO BE UPGRADED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM), 14V636000 (ELECTRONIC STABILITY CONTROL), AND 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE 2014 GRAND CHEROKEE SUMMIT, WAS SERVICED ON 7/30/15. I HAD THE TIRES ROTATED AND AN OIL CHANGE. THE NEXT DAY, I GOT ON THE FREEWAY AND PROCEEDED TO DO 65MPH WHEN THE FRONT END AND OR THE STEERING WHEEL STARTED SHAKING VIOLENTLY. I AM GETTING THE TIRES BALANCED/SERVICED ON 8/19/15 TO SEE IF THAT WILL FIX THE PROBLEM.

LAST EVENING, WHILE PARKING THE VEHICLE ON THE STREET IN FRONT OF A HOTEL, THE STEERING LOCKED AND COULD NOT BE TURNED AT ALL. THE CAR WAS AT A 45 DEGREE ANGLE TO THE CURB, ABOUT 2 FEET FROM THE CURB, THERE WERE NO OBSTRUCTIONS. ALTHOUGH MOVING AT VERY SLOW SPEED, I HAD TO BRAKE ABRUPTLY AND AFTER ASSESING THE SITUATION, PUT THE TRANSMISSION IN PARK, SHUT THE ENGINE OFF AND RESTART THE VEHICLE WHERE IT IMMEDIATLEY FREED UP THE STEERING AND I WAS ABLE TO PARK IT. THIS MORNING THE STEERING SEEMED FINE AND I DROVE IT HOME. CALLING THE DEALER FIRST THING TOMORROW (TODAY IS SUNDAY).

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

MERGING VEHICLE INTO HIGHWAY TRAFFIC WHEN ELECTRONIC INSTRUMENT CONSOLE WENT BLANK, LOSING POWER. INSTRUMENT PANEL THEN LIT BACK UP AND ALL WARNING SIGNALS (CHECK ENGINE, BATTERY ETC.) WERE ILLUMINATED. ENGINE CONTINUED RUNNING, BUT VERY SLOWLY (AS IF STUCK IN 1ST GEAR). WHEN ABLE TO SAFELY EXIT THE HIGHWAY AND PULL OFF ROADWAY, WAS UNABLE TO SHIFT CAR OUT OF DRIVE INTO PARK. IT APPEARED ALL THE ELECTRONIC CONTROLS WERE NOT WORKING. BECAUSE THIS CAR HAS A PUSH BUTTON IGNITION (AND A FOB, RATHER THAN A KEY), THE PUSH BUTTON IGNITION COULD NOT BE TURNED OFF, BECAUSE THE CAR WAS NOT IN PARK. I HAD TO REMAIN AT THE WHEEL WITH THE BRAKE ON TO PREVENT THE CAR FROM MOVING. I WAS UNSUCCESSFUL AT CONTACTING JEEP TECHNICAL ASSISTANCE TO TRY TO IDENTIFY HOW TO CUT POWER TO THE ENGINE. ULTIMATELY, AFTER HOLDING IN THE IGNITION BUTTON FOR A PROLONGED PERIOD OF TIME, THE POWER RETURNED AND I WAS ABLE TO PUT CAR IN PARK. PLEASE NOTE, RECALL NOTICE 13V-483 HAD BEEN REPAIRED ON THIS VEHICLE PRIOR TO THIS EVENT.

I HAD THE KEYLESS BOB IN MY PURSE, WALKED UP TO THE CAR AND IT UNLOCKED. I OPENED THE REAR DOOR AND BUCKLED MY 3 YEAR OLD IN HER CARSEAT. I PLACED MY PURSE (WHICH CONTAINED THE FOB AND MY CELL PHONE) ON THE PASSENGER SEAT. I CLOSED THE REAR DOOR AND WENT AROUND TO THE DRIVERS SIDE AND ATTEMPTED TO ENTER THE VEHICLE. ALL THE DOORS WERE LOCKED. IT WAS 95 DEGREES OUTSIDE AND 110 DEGREES IN THE CAR. I HAD TO FIND A BYSTANDER TO CALL 911. IT TOOK EMERGENCY RESPONDERS OVER 20 MINUTES TO REMOVE HER FROM THE HOT CAR. MY CHILD ALMOST DIED BECAUSE OF THE FAULTY LOCKING SYSTEM. A KEY FOB SHOULD NEVER BE ABLE TO BE LOCKED INSIDE A VEHICLE. I HAVE BEEN ABLE TO RECREATE EXACTLY WHAT HAPPENED, AND THE CAR WILL LOCK ITSELF SHUT WITH THE FOB INSIDE. ADDITIONALLY, I HAVE FOUND TWO OTHER JEEP GRAND CHEROKEES THAT WILL REACT THE SAME WAY. THESE CARS ARE DEADLY!..UPDATED 08/13/15 *BF

UPON STARTING CAR BLUE/GRAY SMOKE COMES OUT OF EXHAUST. SMOKE BILLOWS FOR 30-40 SECONDS. RECURRING ISSUE SPECIFICALLY WHEN CAR IS PARKED ON INCLINE IN DRIVEWAY. BEEN TOLD BY DEALER THERE IS NO RECALL BUT IT IS A COMMON PROBLEM.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AUTOMATIC BRAKE WARNING SYSTEM WOULD AUTOMATICALLY ACTIVATE. THE FAILURE OCCURRED OVER TWENTY TIMES WHILE THE CRUISE CONTROL WAS NOT ENGAGED. THE CONTACT REACHED OUT TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO ENTER A HIGHWAY, SUDDENLY THE VEHICLE FAILED TO ACCELERATE OVER 35 MPH. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD, WHERE THE ENGINE WAS RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. SEVERAL WEEKS LATER, WHILE DRIVING 15 MPH THE VEHICLE STALLED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000(ELECTRICAL SYSTEM) AND 14V391000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE PARKED, THE IGNITION WOULD NOT TURN OVER. THE FAILURE RECURRED ON ONE OTHER OCCASION. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CPU ELECTRONIC SYSTEM NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2014 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO COMPLETE UNINTENDED SIDE CURTAIN AIR BAG DEPLOYMENT AND OCCUPANT RESTRAINT CONTROL MODULE RECALL NOTICES. *SMD THE CONSUMER REFERENCED RECALL NUMBERS 14V643000, 15V041000 AND 15V041000. CHRYSLER INFORMED THE CONSUMER, THERE WERE NO SUCH RECALLS. *JB

CRUISE CONTROL PLACED AT 55 CONTINUALLY ACCELERATES & SPEEDS UP TO 80 PLUS ONCE IT CRESTS A HILL BEFORE DOWN SHIFTING OR I HAVE TO BREAK HARD TO SLOW DOWN AND SHUT CRUISE OFF.

FROM A STOP, RIGHT TURN, ACCEL TOWARDS PLANNED SPEED OF 60. AT APP. 50MPH APPROACHING GUARDRAILS THEN BRIDGE THE VEHICLE 'LOCKS UP' (NO SCREECHING BRAKES), THOUGHT 'TRANS' (PREVIOUS UNRESOLVED PROBLEMS), ENGINE SPUTTERS, ABOUT TO DIE, SPEED HAS DROPPED 30MPH, (ASSUME NO BRAKE LIGHTS). QUICK DECISION (RAILS 75'), GET TO SHOULDER. SMALL SHOULDER, DEEP DITCH WITH A STEEP DOWNHILL PITCH TO THE RIVER. JUST AS I WAS ABOUT TO ENACT THE DECISION THE ENGINE "ROARS" TO LIFE AND HITS 65MPH BEFORE I CAN REACT AND APPLY THE BRAKES MID-BRIDGE. THE WHOLE INCIDENT ONLY TOOK SECONDS, MAYBE 7 TO 10. TOOK IT, ONCE AGAIN, TO BLEVINS MOTORS, POTSDAM NY AND ONCE AGAIN WAS TOLD THAT THEIR DIAGNOSTIC COMPUTER SAW NO ABNORMALITIES. THIS TIME I ASKED FOR A PRINT OUT OF SAID REPORT AND WAS TOLD THERE WAS NO SUCH THING AS A 'PRINT OUT'. I AM A 100% DISABLED VET WITH A HEAD INJURY AND PTSD. THIS THE SALESMAN WAS NOTIFIED OF THE FIRST THING. I DID NOT MENTION THE PTSD AS IT HAD ALWAYS BEEN MY PROBLEM AND EXPLOSIVE ANGER WAS NEVER PRESENT. THE "INJURY" WAS AFTER MONTHS OF LIES AND 'DIRTY DEALING' FROM THE START THAT THEY FINALLY 'BEAT A PATH' IN MY BRAIN TO THE ANGER PART. IT LED TO MANY VISITS WITH MY VA PSYCHOLOGIST, LOSS OF FRIENDS AS I SEEMED ABNORMALLY CONSUMED WITH MY ILL-TREATMENT BY BLEVINS, WHICH I WAS, AND TOTAL FRUSTRATION THAT I HAD NO RECOURSE VIA THE LAW BECAUSE I COULD "BLOW" AT THE LEAST SLIGHT. I HAVE TO A GREAT DEGREE PUT THE 'PTSD' BACK IN ITS BOX, BUT THE DAMAGE TO WHAT WAS AN ALREADY S

EVENT OCCURRED DECEMBER 22, 2014. AFTER MULTIPLE MONTHLY CHECK ENGINE LIGHTS AND "REPLACE" OF THE COMPUTER, THE VEHICLE INFORMATION CENTER GAVE A WARNING OF "INCORRECT DEF DETECTED." (ONLY MOPAR DEF HAD BEEN USED). WITHIN 10 MILES THE VIC WARNING STATED "VEHICLE WILL NOT RESTART IN 200 MILES." RETURN TO THE DEALER AGAIN AFTER THE PREVIOUS VISIT 3 DAYS PRIOR TO "REFLASH" THE COMPUTER INDICATED A RECENT TSB FOR REPLACEMENT OF THE CATALYTIC CONVERTER. I ALSO HAD THEM CHECK THE DEF PUMP AND NOZZLE WHICH WAS CLOGGED WITH CRYSTALLIZED DEF. AFTER TWO WEEKS OF WAITING WITH THEM NOT ABLE TO FIND A CATALYTIC CONVERTER AND NEW OXYGEN SENSOR I WAS FORCED TO TRADE THE VEHICLE AT A LOSS. (CHRYSLER WOULD NOT OFFER ANY HELP ON THE TRADE). UPDATE 9/15/15*CW ON JUNE 7, 2014 THE TRACTION CONTROL LIGHT ILLUMINATED, THE STEERING SENSOR SHORTED OUT. ON AUGUST 12, 2014, THE CHECK ENGINE LIGHT ILLUMINATED AND THE PCM SOFTWARE WAS UPDATED. ON AUGUST 14, 2015, THE CLOCKSPRING WAS REPLACED. THE ENGINE LIGHT ILLUMINATED SEVERAL MORE TIMES. THE CATALYTIC CONVERTER WAS REPLACED. UPDATED 10/01/15*JB UPDATED 12/23/15.*JB

WATER LEAKING INTO THE BATTERY BOX AND VEHICLE FRAME.

WHILE DRIVING WITH THE ADAPTIVE CRUISE CONTROL ENGAGED THE VEHICLE BRAKED ITSELF HARD EXTREMELY SLOWING THE CAR DOWN ON THE HIGHWAY. THERE WERE NO CARS IN FRONT OR IN OTHER LANES WHEN THIS HAPPENED. HAD A CAR BEEN FOLLOWING ME I WOULD MOST LIKELY BEEN REAR ENDED.TOOK THE VEHICLE TO THE DEALER AND, AFTER CHECKING OUT THE VEHICLE, THEY INDICATED THAT THEY COULD NOT DUPLICATE THE PROBLEM, THAT THE SOFTWARE WAS UP TO DATE, AND THAT THE ACC SYSTEM IS "WORKING AS DESIGNED." THIS IS A MAJOR SAFETY ISSUE THAT UNDER DIFFERENT CIRCUMSTANCES COULD HAVE RESULTED IN A SERIOUS ACCIDENT WITH INJURIES OR WORSE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TRANSMISSION SOFTWARE WAS UPGRADED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,388.