2014 Jeep Grand Cherokee complaints

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V240000 (AIR BAGS). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT HAD NOT EXPERIENCED A FAILURE PRIOR TO BEING REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE CONTACT INDICATED THAT THE REMEDY DID NOT PROVIDE A REPAIR SOLUTION. THE GEAR SELECTOR RANDOMLY CHANGED GEARS MORE THAN ONCE WITHOUT WARNING. THE FIRST TIME THE FAILURE OCCURRED WHILE REVERSING THE VEHICLE AND THE GEAR RANDOMLY SHIFTED INTO PARK AND WAS UNABLE TO SHIFT MOMENTARILY. THE DEALER WAS NOTIFIED AND WAS TO SEND A TOW TRUCK, BUT IT DID NOT ARRIVE IN A REASONABLE TIME FRAME. THE CONTACT WAS ABLE TO MANEUVER THE GEAR SHIFT FROM PARK TO DRIVE AND TOOK THE VEHICLE TO THE DEALER. THE DEALER WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE FAILURE RECURRED. THE CONTACT WAS IN THE PROCESS OF MAKING A LEFT TURN WHILE IN DRIVE WHEN THE GEAR SELECTOR CHANGED INTO PARK. THE VEHICLE WAS UNABLE TO BE DRIVEN AND WAS TOWED TO A DEALER. THE CONTACT WAS WAITING ON A RESPONSE FROM THE MANUFACTURER TO SEE IF THEY COULD SEND A TECHNICIAN TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURE EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE THE VEHICLE WAS PLACED IN PARK WITH THE EMERGENCY BRAKE APPLIED, IT BEGAN TO ROLL IN REVERSE WITHOUT WARNING. IN ORDER TO STOP THE VEHICLE, THE BRAKES HAD TO BE APPLIED EXCESSIVELY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE RECURRED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. PARTS DISTRIBUTION DISCONNECT.

THE AIRBAG INDICATOR LIGHT IS ON. I TOOK IT TO ADEL CHRYSLER DEALER TO INVESTIGATE. THE SAID "44846 OPEN IN ORC MODULE NEED TO REPLACE ORC MODULE" I INVESTIGATED AND DISCOVERED CHRYSLER RECALL P67 FOR 2014 JEEP GRAND CHEROKEES. HOWEVER, WHEN I CONTACTED CHRYSLER, THEY SAID MY VIN NUMBER WAS NOT INCLUDED IN THE RECALL. MY CAR HAS THE EXACT SAME PROBLEM AS THE RECALL DESCRIBES YET IT IS NOT INCLUDED IN THE RECALL!! I THINK IT SHOULD BE INCLUDED AND THAT CHRYSLER SHOULD REPLACE THE ORC MODULE AT NO CHARGE. WHILE CHRYSLER DID OFFER TO GIVE ME THE PART FREE, I WOULD STILL HAVE TO PAY LABOR $150. I THINK IT SHOULD BE DONE FREE. SO I AM FILING THIS COMPLAINT. MEANWHILE MY AIRBAGS WON'T DEPLOY UNTIL THIS IS FIXED. THE NHTSA CAMPAIGN NUMBER: 14V643000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING 45 MPH, THE VEHICLE INDEPENDENTLY CAME TO AN ABRUPT STOP. THE FORWARD COLLISION AVOIDANCE SYSTEM WAS TURNED OFF AT THE TIME. THE FAILURE RECURRED THREE TIMES. ON SEVERAL OCCASIONS, THE HEADLIGHTS, TAIL LIGHTS, AND HAZARD LIGHTS FAILED TO OPERATE. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 600.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED TO GO INTO PARK. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A SOFTWARE UPDATE OF THE GEAR SHIFTER WAS PERFORMED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000. UPDATED 10/21/16*LJ *CN

DURING DRIVING CAR BEGAN MAKING NOISE AND TEMPERATURE BEGAN TO RISE. DEALER SAYS WATER PUMP HAS FAILED, CAUSING POTENTIAL OVERHEATING. PARTS ARE ON BACKORDER. PER DEALER, (SANSONE JEEP, AVENEL NJ) 150 WATER PUMPS ARE ON BACKORDER. VEHICLE IS IN POSSESSION OF DEALER FOR 1 WEEK AT TIME OF THIS COMPLAINT. VEHICLE HAS 28K MILES AND ALWAYS SERVICED BY DEALER. LARGE NUMBER OF BACKORDERED PARTS INDICATES SIGNIFICANT VOLUME OF REPAIRS AND LIKELY DESIGN FLAWS.

14V-391 THIS RECALL HAS BEEN OPEN SINCE JULY 1 2014, BUT EVERY TIME I CALL THE DEALER TO GET IT FIXED THEY TELL ME THERE ARE NO PARTS AVAILABLE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY ROLLED DOWN A HILL. THE VEHICLE DID NOT CRASH, BUT STALLED ONCE IT WAS ON A FLAT SURFACE. THE VEHICLE WAS PREVIOUSLY SERVICED PER NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE. ...UPDATED 09/14/16 *BF UPDATED 09/20/16.*JB

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE PASSENGER SIDE HEAD LAMP BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HEAD LAMP WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

AS I WAS DRIVING ON A CITY STREET THE TIRE PRESSURE LIGHT TURNED ON INDICATING THAT THE FRONT LEFT TIRE PRESSURE SENSOR WAS NOT FUNCTIONING AND NEEDED TO BE SERVICED.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, AN UNKNOWN CHIME WAS HEARD AND THE BATTERY WARNING LIGHT ILLUMINATED. THE VEHICLE LOST POWER, BUT WAS ABLE TO RESTART. THE VEHICLE CONSTANTLY LOST ALL ELECTRICAL FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE JERKED FORWARD INDEPENDENTLY. AS A RESULT, THE VEHICLE CRASHED INTO AN EMBANKMENT. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. A POLICE REPORT WAS FILED. NO INJURIES WHERE SUSTAINED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 33,800.

SRS-HEAD REST SYSTEM. CAR WAS IN PARK STATIONARY AND IN DRIVE WAY AT MY HOME AND FRONT PASSENGER GOT INTO THE FRONT PASSENGER SEAT AND SRS ON HEAD REST WENT OFF FOR NO APPARENT REASON. IT SHOULD ONLY GO OFF WHEN THERE IS A REAR END COLLISION. THIS COULD NOT BE RESET AND THERE IS ONLY 39,000 MILES ON CAR. HAD TO REPLACE AT MY OWN EXPENSE. THIS COULD HAVE CAUSED A SERIOUS ACCIDENT.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE STATIONARY, THE VEHICLE REVERSED ON ITS OWN AND STRUCK ANOTHER VEHICLE ACROSS THE STREET. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 36,697.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE DEALER STATED THAT THE RECALL REPAIR FOR NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN) WOULD ONLY BE A TEMPORARY REMEDY. THE CONTACT WOULD STILL NEED TO START THE VEHICLE DIFFERENTLY THAN BEFORE THE COMPUTER WAS ALTERED. THE DEALER STATED THAT THEY WOULD NOTIFY THE CONTACT WHEN A PERMANENT REMEDY WAS AVAILABLE. THE CONTACT STATED THAT SHE DID NOT WANT A TEMPORARY REMEDY FOR HER VEHICLE. THE FAILURE MILEAGE WAS 11,000. UPDATED 10/07/16*LJ *JS

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V240000 (POWER TRAIN), 15V461000 (EQUIPMENT), AND 14V636000 (ELECTRONIC STABILITY CONTROL). THE DEALER INDICATED THAT THE PARTS WERE NOT AVAILABLE AND MAY NOT BECOME AVAILABLE UNTIL THE 4TH QUARTER OF 2016. THE CONTACT ALSO EXPERIENCED A FAILURE IN WHICH THE GEAR SELECTOR WAS PLACED IN PARK AND THE VEHICLE ROLLED BACKWARDS WITHOUT WARNING. THE CONTACT WAS ABLE TO ENTER THE VEHICLE TO ENSURE THE VEHICLE WAS PLACED IN PARK, BUT WAS UNABLE TO DETERMINE IF THE FAILURE WOULD RANDOMLY OCCUR. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

VEHICLE WAS IN A VERY SLOW SPEED LEFT TURN WITH TRAFFIC FROM A MAJOR ROAD TO SECONDARY ROAD . THE VEHICLE STEERING FAILED AND COULD NOT BE TURN WHICH RESULTED IN A ONE VEHICLE CRASH INTO A CONCRETE POST.

PULLED THE VEHICLE INTO PERSONAL GARAGE TO CHANGE OIL. PLACED VEHICLE IN PARK AND EXITED THE VEHICLE. THE VEHICLE WAS NOT IN PARK (ELECTRONIC SHIFTER) AND THE DOOR HIT THE DRIVER AND THEN CAUGHT THE CEMENT WALL OF THE GARAGE CAUSING THE VEHICLE TO STOP. CAUSED $1200 WORTH OF BODY DAMAGE TO LOWER DRIVER SIDE DOOR.

THE ACCELERATION SOMETIMES DOESN'T SLOW DOWN EVEN WHEN YOU BRAKE. I ALMOST CRASHED ONTO ANOTHER CAR

2014 JEEP GRAND CHEROKEE WAS IN PARK, I SHIFTED IT INTO DRIVE, THE VEHICLE MOVED ABOUT 1 FOOT, AND JERKED ITSELF BACK INTO PARK. I TRIED EVERY OTHER GEAR AND THE SAME THING HAPPENED. AFTER ABOUT 15 MINUTES I TRIED IT AGAIN AND IT WORKED FINE. WHEN THE TOW COMPANY CAME TO PICK IT UP, IT STARTED JERKING ITSELF BACK INTO THE PARK POSITION AGAIN, FROM EVERY GEAR ACCORDING TO THE TOW COMPANY, A FLAT BED TRAILER WAS USED TO TAKE IT TO THE DEALERSHIP BECAUSE A REGULAR TOW TRUCK COULD NOT MOVE IT. DEALERSHIP HAS INDICATED TO ME THAT THEY HAVE FOUND NOTHING WRONG WITH IT (JULY 6, 2016), FOR ME TO GO PICK IT UP. I DID NOTIFY THE MANUFACTURER, AND I AWAIT A RESPONSE. ALL OF THIS OCCURRED AFTER THE S27 UPDATE WAS PERFORMED ON THE VEHICLE. VERY DANGEROUS SITUATION EVEN MORE SO THAN THE PROBLEMS THAT THEY TRIED TO FIX. MILEAGE 32333. THE VEHICLE WAS STATIONARY IN A FLAT LEVELED PARKING LOT.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. AFTER THE VEHICLE WAS BEING REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN), THE GEAR SHIFTER FAILED TO SHIFT FROM THE PARK POSITION WHEN ATTEMPTING TO REVERSE. THE FAILURE RECURRED NUMEROUS TIMES AND IN VARIOUS POSITIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000.

I HAVE BEEN COMPLAINING SINCE THE DAY OF PURCHASE ABOUT THE GEAR SELECTOR. IT DOES NOT ENGAGE IN PARK CORRECTLY. IT JUMPS OUT OF PARK WHEN YOU LEAVE THE VEHICLE. THE PADDLES ON THE STEERING WHEEL ARE A TOTAL MENACE. I LEFT THE CAR WHEN IT WAS RUNNING AND IT STARTED TO MOVE OUT OF PARK. NO WARNING SYSTEM WILL SOLVE THIS PROBLEM SINCE IT JUMPS OUT OF PARK.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

DRIVING AT 65 MPH ON A STRAIGHT HIGHWAY, WITH THE AUTOMATIC BREAKING SYSTEM TURNED OFF, THE CAR SUDDENLY SKIDDED TO A COMPLETE STOP.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE ATTEMPTING TO SHIFT INTO PARK, THE VEHICLE WOULD NOT ENGAGE AND SCRATCHED THE FRONT DRIVER SIDE OF THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING 55 MPH AND ATTEMPTING TO ENGAGE THE BRAKES, THE BRAKES FAILED TO STOP THE VEHICLE. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 42,000.

THIS HAS TO DO WITH THE ELECTRONIC SHIFTER THAT HAS BEEN IN THE NEWS LATELY. I HAVE READ THAT, FINALLY, CHRYSLER IS ADDRESSING THIS PROBLEM. THE SOLUTION THEY HAVE COME UP WITH, TO PUT THE CAR IN PARK IF THE DRIVER'S DOOR IS OPENED, DOES NOT SUFFICE TO FIX THIS ISSUE. HERE IS WHY: I HAVE HAD THE SITUATION, WHERE I PULL MY CAR INTO MY GARAGE WHICH IS ON A SLIGHT INCLINE. MY KIDS JUMP OUT OF THE CAR, AND WALK AROUND THE BACK TO GET INTO THE HOUSE. AS IS OFTEN THE CASE, I HAVE A FEW THINGS TO GATHER UP, SO I AM NOT AS QUICK TO EXIT THE CAR AS THEY ARE. KIDS ARE BEHIND THE CAR AND I TAKE MY FOOT OFF THE BRAKE AND THE CAR STARTS ROLLING BACKWARD WHILE THE KIDS ARE BEHIND IT. IT IS ONLY BY EXTREME LUCK THAT I DID NOT KILL BOTH MY CHILDREN. I WOULD LIKE TO ADD, THAT EVEN THOUGH I AM PAINFULLY AWARE OF THE SITUATION WITH THE SHIFTER, AND I AM EXTREMELY DILIGENT, YOU CAN BECOME DISTRACTED AND FORGET. FOR THE RECORD, I HAVE SENT MESSAGES TO CHRYSLER (SPECIFICALLY, WHEN THEY SENT THEIR CUSTOMER SATISFACTION SURVEY AFTER I FIRST RECEIVED THE CAR) THAT MENTIONS THIS AS A PROBLEM. I HAVE BROUGHT IT TO THE DEALER'S ATTENTION. NO RESPONSE. THIS IS A BIG PROBLEM. THE SECOND I READ ABOUT THAT YOUNG MAN GETTING KILLED IN LA I SAID TO MY SON THAT I WOULD GUARANTEE HE WAS DRIVING A JEEP. I HAVE BEEN SAYING SOMEONE WAS GOING TO GET KILLED FOR NEARLY TWO YEARS, AND NOW SOMEONE HAS. AND, I WOULD BE WILLING TO BET THERE ARE OTHERS WHO JUST DIDN'T REALIZE WHY OR WHAT HAPPENED TO THEM. PLEASE REQUIRE T

I THOUGHT I PUT THE CAR INTO PARK BUT WHEN I STEPPED OUT THE CAR ROLLED AWAY AND HIT A PALM TREE. THIS CAUSED BODY DAMAGE TO MY PASSENGER FENDER AND BUMPER. ALSO PAINT DAMAGE TO MOST OF THE PASSENGER SIDE OF THE VEHICLE.

RECALL S27/NHTSA 16V-240 OUR JEEP GRAND CHEROKEE WAS DAMAGED IN A ROLLAWAY ACCIDENT ON MAY 20, 2016 FOR THE SPECIFIC ISSUE RELATED TO THIS RECALL. MY WIFE THOUGHT THE CAR WAS IN PARK AND GOT OUT OF THE VEHICLE. THE VEHICLE THEN PROCEEDED TO ROLL DOWN THE STREET AND INTO THE WOODS. THE INSURANCE ESTIMATE FOR DAMAGE WAS $7,000. LUCKY NO ONE WAS INJURED OR KILLED. I CONTACTED FCA AND THEY SENT OUT A SPECIAL INVESTIGATOR TO LOOK AT THE CAR. I JUST RECEIVED A LETTER FROM FCA SAYING THAT NOTHING WAS WRONG WITH THE CAR. I HAVE TRIED TO REACH OUT TO THE PERSON WHO SENT THE LETTER AND CAN NOT GET A RETURN CALL.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. AFTER THE GEAR SHIFTER WAS PLACED INTO THE PARK POSITION WITH THE EMERGENCY BRAKE ENGAGED, THE VEHICLE INDEPENDENTLY ROLLED BACK WITHOUT WARNING. AS A RESULT, THE VEHICLE STRUCK A BYSTANDER. THE BYSTANDER SUSTAINED ARM INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. PARTS DISTRIBUTION DISCONNECT.

WHILE VEHICLE WAS IN MOTION ON THE HIGHWAY THE ENGINE SHUT OFF. MY WIFE WAS DRIVING IT WITH OUR 4 YEAR OLD DAUGHTER IN THE BACKSEAT. AT THAT TIME THE VEHICLE LOST POWER STEERING. SHE CALLED ME IN A PANIC. I CALLED THE JEEP DEALER WHO CAME AND TOWED THE VEHICLE IN TO THE SERVICE DEPARTMENT. THE SAME THING HAPPENED WHILE THE JEEP WAS IN THE SHOP AT CALIFORNIA SUPERSTORES IN VALENCIA, CA. THEY CALLED ME SEVERAL TIMES TO COME AND PICK THE CAR UP BECAUSE THEY COULD NOT FIGURE OUT WHAT HAPPENED, BUT THAT THERE WAS NOT A "FIX" FOR IT. DUE TO CONCERNS FOR MY FAMILYS SAFETY I REFUSED TO PICK THE CAR UP AND CALLED CHRYSLER WHO TOLD ME NOT TO PICK THE CAR UP, THAT IT WAS DANGEOUS TO DRIVE IT. THE NEXT WEEKI WAS AGAIN TOLD TO COME AND PICK THE CAR UP, THIS TIME BY BOTH THE DEALER AT CALIFORNIA SUPERSTORES, VALENCIA, CA AND BY THE CORPORATE PEOPLE AT CHRYSLER, AND TOLD THERE WAS NO FIX FOR THE PROBLEM. THE CAR JUST RANDOMLY SHUTS OFF WHILE DRIVING IT. I OPENED A CLAIM WITHCHRYSLER CORP. ABOUT THE CAR STALLING OUT BUT HAVE NOT HEARD BACK ABOUT ANY FIX OR RECALL. THE CAR IS UNSAFE TO DRIVE AND I AM NOT RECEIVING ANY HELP FROM THE DEALER OR CHRYSLER CORP. I PAID ALMOST $38,000 FOR THE CAR AND DO NOT EVEN WANT TO DRIVE IT OR HAVE MY FAMILY IN IT DUE TO THE POSSIBILITY THAT IT COULD STALL AGAIN (IT HAS HAPPENED SEVERAL TIMES), THE STEERING GO OUT, AND CAUSE AN ACCIDENT HARMING US OR OTHER DRIVERS ON THE ROADWAYS.

WAS REVERSING WITH MY SMALL BOAT ATTACHED AT THE LAKE PRIOR TO LAUNCHING. PUT JEEP IN PARK TO STEP OUT AND CHECK HOW MUCH ROOM I HAD. VEHICLE CONTINUED TO REVERSE, KNOCKING ME UNDERNEATH THE OPEN DRIVERS DOOR. STOPPED WHEN IT HIT A TREE ABOUT 10 FEET AWAY. I HAD FRONT TIRE MARK ON MY BACK, PRETTY SCRATCHED UP AND BRUISED, PULLED MUSCLES ETC. VISITED THE DOCTOR FOR A CHECK-UP.

ON 11/4/14 AFTER PARKING MY NEW JEEP GRAND CHEROKEE AT GROCERY STORE PARKING LOT, ON A COMPLETELY LEVEL SURFACE, AFTER PLACING VEHICLE IN PARK, EXITING AND WALKING TOWARD STORE ENTRANCE I SAW MY CAR COMING AT ME OUT OF CORNER OF MY EYE. THE CAR HAD "POPPED" OUT OF PARK AND INTO NEUTRAL, AND WAS ROLLING BACKWARDS TOWARD ME. I WAS WAITING FOR ANOTHER VEHICLE TO PASS BY IN THE PARKING LOT ON MY WAY INTO THE STORE WHEN THIS OCCURRED. MY JEEP KEPT ROLLING SLOWLY BACKWARDS TOWARDS ME. IT COLLIDED INTO A CAR PASSING THROUGH THE PARKING LOT. THE OTHER CAR HAD 3 CHILDREN IN CAR SEATS IN THE BACK SEAT. LUCKILY NO ONE WAS INJURED, BUT I WAS MORTIFIED AT THE LOOKS ON THOSE CHILDREN'S FACES, THEY WERE VERY SCARED! I HAVE BEEN DRIVING MANY YEARS & THIS WAS NOT DRIVER ERROR. MY HUSBAND AND I TRIED NUMEROUS TIMES TO RECREATE THE SCENARIO WITHOUT SUCCESS. THE WARNING ALARM SIGNAL WOULD COME ON IF THE CAR WERE NOT IN PARK AND YOU TRIED TO EXIT IT, SO I KNOW THAT IT HAD BEEN COMPLETELY IN PARK AND HAD "POPPED OUT" AFTER I EXITED. I IMMEDIATELY TOOK THE CAR TO THE DEALER AT VALENCIA, CALIFORNIA SUPERSTORES CHRYSLER JEEP AND TOLD THEM OF THE INCIDENT. THEY CHECKED THE CAR AND SAID THERE WAS NOTHING WRONG WITH IT. THEY HAD IT FOR SEVERAL DAYS AND WERE UNABLE TO DETERMINE THE PROBLEM WITH IT POPPING OUT OF GEAR AND CHRYSLER CORPORATE SAID THEY HADN'T HAD COMPLAINTS. THEY TOLD ME THERE WAS NOTHING WRONG WITH IT AND TO PICK IT UP. IT IS A DEFECTIVE DEATH TRAP AND I DID NOT FEEL SAFE DRIVING IT AFTER

ON TWO OCCASIONS, TWO WEEKS APART, THE ACTIVE BRAKING FEATURE FUNCTIONED WITHOUT OBVIOUS EXTERNAL CAUSE. IN BOTH CASES, THE ACTIVE BRAKING SYSTEM CAUSED THE ANTILOCK BRAKING SYSTEM (ABS) TO ACTIVATE, CAUSING THE VEHICLE TO STOP ABRUPTLY. THE FOLLOWING INFORMATION APPLIES TO BOTH INSTANCES: 1. FORWARD COLLISION WARNING SYSTEM (FCW) IS ON. 2.FCW IS SET TO NEAR 3.ACTIVE BRAKING FEATURE SET TO ON. 4.VEHICLE SPEED APPROXIMATELY 30 MPH 5.ASPHALT FOUR LANE ROAD WITHOUT DIVIDER 6.DAYLIGHT, SUNNY, TEMPERATURE ABOUT 80 DEGREES F 7.NO VEHICLES IN FRONT OR ON EITHER SIDE. 8.NO VEHICLES APPROACHING. 9.NO OBSTACLES OR PERTURBATIONS ON ROAD SURFACE. SECOND OCCASION OCCURRED AFTER DEALER HAD INSTALLED LATEST SOFTWARE UPDATES FOR ALL COMPONENTS. DEALER HAS INSPECTED AND DRIVEN THE VEHICLE. NO DEFECT CODES WERE FOUND. DEALER COULD NOT DUPLICATE EVENT.

WHEN DRIVING AND NEEDING TO ACCELERATE QUICKLY, TRANSMISSION SEIZES AND HAS A SIGNIFICANTLY DELAYED RESPONSE. HAPPENS WHEN TRYING TO MAKE LEFT TURN THROUGH TRAFFIC, MERGING INTO TRAFFIC CIRCLES AND HIGHWAYS AS WELL AS SOMETIMES WHEN ACCELERATING ON A HIGHWAY. VERY DANGEROUS. FIRST TIME IT HAPPENED I WAS ATTEMPTING TO MAKE A LEFT TURN AT A BREAK IN PASSING TRAFFIC. HAD MY TWIN 2 YEAR OLDS IN THE CAR AND THE CAR SEIZED AFTER I HAD MOVED SLIGHTLY INTO ON COMING TRAFFIC. I JUST KEPT PRESSING DOWN HARDER AND FINALLY THE TRANSMISSION ENGAGED AND RESPONDED BUT WAS VERY VERY CLOSE TO GETTING HIT. IT THEN HAPPENED TRYING TO MERGE ONTO A TRAFFIC CIRCLE. THIS TIME I WASN'T AS AGGRESSIVE BECAUSE I WAS AFRAID IT WOULD LOCK UP AND IT HAPPENED AGAIN. IT HAPPENS EVERY TIME I DRIVE SO I CAN'T CLEARLY LIST ALL THE INCIDENTS. I JUST NOW HAVE TO DRIVE KNOWING I CAN'T MAKE QUICK OR ABRUPT ACCELERATIONS. HAVE BEEN TO DEALERSHIP MANY TIMES WITH THIS COMPLAINT AND THEY JUST SAY THEY WILL UPDATE SOFTWARE. ISSUE STILL THERE. ANXIOUS FOR LEASE TO BE OVER.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

DOUBLE PARKED MY VEHICLE IN A BUSY URBAN RETAIL COMMERCIAL AREA IN HOBOKEN, NJ AND LEFT IT RUNNING WHILE I WENT INTO A STORE TO PICK SOMETHING UP QUICKLY. WHEN I RETURNED THE CAR WAS GONE. IT HAD BACKED ITSELF UP HALFWAY DOWN THE BLOCK AND TURNED INTO TRAFFIC, CROSSED 2 LANES OF TRAFFIC AND SMASHED INTO A CAR PARKED ON THE OTHER SIDE OF THE ROAD. CAUSED MINOR DAMAGE TO THE REAR QUARTERPANEL. COULD HAVE RUN SOMEONE OVER, COULD HAVE MOWED DOWN A BUNCH OF KIDS, WHO KNOWS!?! THE ELECTRONIC SHIFTER IN THE JEEP SHOULD HAVE BEEN IN PARK BUT WAS ACTUALLY IN NEUTRAL. IMPOSSIBLE TO TELL WITH NO TACTILE FEEDBACK, ALL THE GEARS FEEL THE SAME TO THE TOUCH.

ON 3/22/16 I WENT TO A TENNIS TOURNAMENT WITH 2 FRIENDS. I DROVE OUR JEEP GRAND CHEROKEE. ONCE I PARKED IN THE FLAT/SURFACE LOT I EXITED THE CAR TO WALK TO THE REAR OF THE CAR TO ENTER THE TRUNK AND REALIZED THE CAR WAS STILL I GEAR. THIS SAME SITUATION HAS HAPPENED A NUMBER OF TIMES, OFTEN WHEN WE ARE IN THE PROCESS OF ACCESSING THE REAR DOORS OR THE TRUNK. THIS IS OUR FAMILY VEHICLE AND WHEN WE ARE WITH THE KIDS THIS HAPPENS IT HAS SCARED US FROM DRIVING THE VEHICLE.

TRANSMISSION ELECTRONIC SHIFT LEVER. IN APRIL 2015 MY VEHICLE ROLLED INTO A PARKING LOT GUARDRAIL, AFTER I THOUGHT THE SHIFT LEVER WAS IN PARK. THE LEFT FRONT FENDER WAS DAMAGED AND HAD TO BE REPLACED. I FILED A REIMBURSEMENT CLAIM WITH FCA ON 05-27-16 AND WAS RECENTLY DENIED.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. AFTER SHIFTING INTO PARK, THE VEHICLE STARTED TO ROLL BACKWARDS WITHOUT WARNING. THE CONTACT WAS ABLE TO ENGAGE THE BRAKES TO STOP THE VEHICLE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 28,000.

I PARKED THE CAR & PLACED THE GEAR SHIFT IN PARK. THE ENGINE WAS STILL ON. I EXITED THE CAR TO MAIL A LETTER. THE CAR SUDDENLY ROLLED BACK HITTING A CAR THAT WAS WAITING FOR MY PARKING SPOT. THE ACCIDENT REPORT STATES THE CAR WAS "DRIVERLESS". I CONTACTED THE DEALER. RELUCTANTLY THEY EXAMINED THE CAR & SAID NOTHING WAS WRONG. I ASKED HOW WAS IT POSSIBLE TO EXIT THE CAR IF IT WASN'T IN PARK. MY FOOT WOULD HAVE TO BE ON THE BRAKE OR IT WOULD ROLL. SO I COULDN'T EXIT THE CAR WITH MY FOOT ON THE BRAKE!! OBVIOUSLY SOMETHING IS SERIOUSLY WRONG WITH THE GEAR SHIFT. IT HAS A MIND OF ITS OWN & SLIPS UNLESS THE ENGINE IS COMPLETELY SHUT OFF. I HAD NO WAY OF ENTERING THE CAR AS IT ROLLED TO PREVENT IT FROM HITTING ANOTHER CAR. IF I DID MOST PROBABLY I WOULD HAVE BEEN SERIOUSLY INJURED. TOWN & COUNTRY JEEP TOTALLY DISREGARDED MY COMPLAINT.

WHILE STOPPED IN TRAFFIC, WE SAW A BIG RIG COMING FAST BEHIND US, CLEARLY UNABLE TO STOP IN TIME, WE WERE ON I-80 IN THE CALIFORNIA SIERRAS.. WE TRIED TO REVERSE AND GET OUT OF OUR LANE, BUT THE SHIFT LEVER KEPT DEFAULTING TO NEUTRAL. IT WAS AN EXTREMELY CLOSE NEAR MISS, AND WE WERE VERY CLOSE TO EXITING OUR JEEP, AS THE BIG RIG WAS USING ITS HORN. FORTUNATELY, IT PULLED TO OUR RIGHT AND STOPPED NEXT TO US. BUT BECAUSE THE CAR REFUSED TO SHIFT INTO REVERSE OR DRIVE (IT KEPT POPPING INTO NEUTRAL, WE COULD HAVE BEEN IN A VERY NASTY ACCIDENT. WE DON'T FEEL THE "FIX" JEEP IS PROPOSING IN ITS LATEST RECALL WILL FIX THIS PROBLEM. WE TOLD OUR SERVICE DEPARTMENT ABOUT THIS AND AT THE TIME, WE WERE TOLD THERE WAS NO RECALL OR KNOWN ISSUE. WE NOW KNOW THERE IS A RECALL. IT'S THE 7TH OR 8TH FOR OUR VEHICLE. WE HAVE LITTLE FAITH THAT THIS PROBLEM WILL BE FIXED. ADDING AN ALARM WILL NOT FIX THE PROBLEM THAT THE SHIFT DEFAULTS TO NEUTRAL ON ITS OWN. WE ARE THINKING OF TRADING THE CAR, BUT WE LIKE THE CAR AND REALLY DON'T WANT TO DO THAT. HOWEVER, WE NO LONGER TRUST THE SHIFTER NOR JEEP

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE CONTACT WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE BECAUSE THE DEALER STATED THAT THEY HAD NO SPECIFIC TIME FRAME THAT THE MANUFACTURER WOULD PROVIDE THE REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

ON 8/3/2015 A EMPLOYEE OF DISCOUNT TIRE OF LAKE WORTH,TX DROVE OUR 2014 JEEP GRAND CHEROKEE LAREDO INTO A CONCRETE POLE. THE EMPLOYEE STATED THAT HE THOUGHT HE WAS IN REVERSE, WHEN IN ACTUALITY THE VEHICLE WAS IN DRIVE. WHEN HE STEPPED ON THE GAS HE DROVE FORWARD INTO A CONCRETE POLE. HIS EXPLANATION AS TO WHY WAS DUE TO THE LAG (OR PING) BETWEEN REQUESTING A COMMAND AND SEEING THE LED SCREEN INDICATE THE SELECTION. MY WIFE AND I HAVE SEEN THIS FIRST HAND, IT IS VERY POSSIBLE TO OVERSHOOT THE INTENDED GEAR, AND TRY AND CORRECT BEFORE THE DISPLAY HAS ACCURATELY INDICATED THE ACTUAL GEAR. ADDITIONALLY THE INDICATION LIGHTS ON THE SHIFTER ARE COVERED BY THE USER HAND WHEN OPERATING. THIS FORCES THE OPERATOR TO STARE AT THE INDICATORS IN THE GAUGE CLUSTER, WHICH AS STATED BEFORE HAVE A NOTICEABLE LAG BETWEEN INDICATIONS. IT IS THE SOFTWARE LAG, AND THE FACT THE SHIFTER ALWAYS SPRINGS BACK TO THE SAME POSITIONS THAT HAS CAUSE CONFUSION. FCA CLEARLY KNEW OF THE ISSUES AS THEY STOPPED PRODUCED THE PIVOTING SHIFTERS FROM 2014-2015. STARTING IN 2016 ALL JEEP GRAND CHEROKEE MODELS HAVE A MECHANICAL SHIFTER THAT MOVED TO DIFFERENT DEDENTS FOR GEAR SELECTIONS. THE ENTIRE SHIFTER ASSEMBLY SHOULD BE REPLACED WITH A MECHANICAL MODEL SUCH AS THE ONES USED IN 2016 AND UP JEEP GRAND CHEROKEES.

ON THE MORNING OF THURSDAY 3/6/14, AS I WAS LEAVING FOR WORK, I STOPPED MY JEEP GRAND CHEROKEE AT THE END OF MY DRIVEWAY TO PICK UP MY NEWSPAPER. (I THOUGHT) I PUT THE CAR IN PARK AND EXITED MY VEHICLE. AS I WAS PICKING UP THE PAPER, I REALIZED THE CAR WAS ROLLING BACKWARD, DOWN THE REMAINDER OF MY DRIVEWAY AND ACROSS MY CUL-DE-SAC. AS I RAN BESIDE THE CAR I SAW THE CAR WAS IN REVERSE. I WAS CERTAIN I HAD PUT THE CAR IN PARK! REALIZING THAT NOTHING WAS GOING TO STOP THE CAR UNTIL IT HIT SOMETHING (OPTIONS WERE A FIRE HYDRANT OR MY NEIGHBOR'S HOUSE,) I FOOLISHLY ATTEMPTED TO JUMP IN THE CAR TO STOP IT. I MISSED.... BADLY. AFTER TRYING TO JUMP INTO A MOVING VEHICLE AND MISSING, I FELL TO THE STREET. I WAS ON MY BACK. AT THAT MOMENT I KNEW THAT I WAS GOING TO BE RUN OVER. I DID NOT KNOW WHERE I WAS IN RELATION TO THE CAR AND, IN THAT SPLIT SECOND, PREPARED FOR THE WORST. I COUNTED MYSELF "LUCKY" WHEN THE VEHICLE "ONLY" RAN OVER MY LEFT LOWER LEG, ANKLE AND FOOT! THE VEHICLE CAME TO REST, LUCKILY, IN A SNOWBANK ACROSS THE STREET FROM MY HOUSE (PICTURE ATTACHED). AAA WAS CALLED TO PULL THE CAR OFF THE SNOWBANK, AS IT HIGH-CENTERED. I SOUGHT MEDICAL TREATMENT. I HAD A BADLY SPRAINED ANKLE AND DAMAGE TO MY LEFT FOOT ARCH. I HAVE NOT WALKED CORRECTLY SINCE AND CONTINUE TO HAVE PAIN IN THE ARCH OF MY FOOT AND KNEES. WHILE I TOLD MY NEIGHBORS AND CIRCLE OF FRIENDS, I DID NOT NOTIFY MY CAR DEALER AS I THOUGHT THE INCIDENT WAS MY NEGLIGENCE BY NOT PUTTING THE CAR IN PARK. IT HAS ONLY BEE

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT WHEN THE GEAR WAS PLACED IN THE PARK POSITION, THE VEHICLE ACCELERATED. THE APPROXIMATE FAILURE MILEAGE WAS 22,700.

THE SHIFTED OUT OF GEAR AND WENT BACKWARD AND RAN ME OVER.

FORWARD COLLISION WARNING AND MITIGATION - ENGAGED ON A CLEAR DAY, AT FREEWAY SPEED (55 MPH), WITH NO VEHICLES IN FRONT OF ME OR BESIDE ME. MY CAR BRAKED HARD AND THE 'BRAKE!' FLASHED ON THE DASHBOARD SCREEN. IF THERE HAD BEEN A CAR BEHIND ME, I WOULD'VE BEEN REAR ENDED.

THIS MORNING, WHILE TRAVELING SOUTH BOUND ON US 931 IN KOKOMO, IN MY SUNROOF IN MY 2014 JEEP GRAND CHEROKEE EXPLODED. THE GLASS SHATTERED AFTER MAKING WHAT SOUNDED LIKE A HAND GUN GOING OFF NEXT TO ME. DURING MY DRIVE, ALL WINDOWS WERE UP AND THE AC WAS ON. THERE WERE NO CRACKS IN THE GLASS BEFORE THE "EXPLOSION."