2014 Jeep Grand Cherokee complaints

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING 65 MPH, "DO NOT DRIVE IN PARK" WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT PULLED THE VEHICLE OVER TO THE SHOULDER AND EXITED THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 24,150. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

REGARDING RECALL 16V-240. I AM WRITING TO ENCOURAGE NHTSA TO REQUIRE FCA TO REPLACE THE ELECTRONIC SHIFT SELECTOR WITH ONE THAT STAYS IN THE POSITION CORRESPONDING TO THE TRANSMISSION GEAR SELECTION. MORE DISPLAY WARNINGS AND PRINTED CARDS WILL NOT SOLVE THE USER INTERFACE PROBLEM CREATED BY THE SHIFTER MOVING BACK TO CENTER REGARDLESS OF THE TRANSMISSION GEAR SELECTION. ON NUMEROUS OCCASIONS, I HAVE MOVED THE SHIFT SELECTOR FORWARD FROM DRIVE TOWARD PARK, THINKING THAT I HAD HEARD/FELT 3 CLICKS AND THAT I WAS IN PARK, ONLY TO FIND THAT THE VEHICLE IS IN REVERSE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHEN THE GEAR SHIFT WAS PLACED IN PARK, THE GEAR FAILED TO ENGAGE AND THE VEHICLE ROLLED MORE THAN ONCE. THE CONTACT HAD TO QUICKLY GET BACK INTO THE VEHICLE, ENSURE THE GEAR WAS COMPLETELY IN PARK, AND APPLY THE EMERGENCY BRAKE. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOTIFIED TWICE. THE FAILURE MILEAGE WAS NOT AVAILABLE.....UPDATED 08/08/16 *BF

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE THE DRIVER WAS REVERSING FROM THE DRIVEWAY, HER DOGS WERE BEHIND THE VEHICLE AS A RESULT SHE SHIFTED INTO PART AND EXITED THE VEHICLE. THE VEHICLE THEN ROLLED AWAY AND CRASHED INTO A FENCE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. TWO MONTHS AFTER THE FAILURE, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 16V240000 (POWER TRAIN). THE FAILURE MILEAGE WAS 40,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE ATTEMPTING TO PARK THE VEHICLE, IT INDEPENDENTLY ACCELERATED AND CRASHED INTO ANOTHER PARKED VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT FOUND. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 16,500.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. AFTER PLACING THE VEHICLE INTO THE PARK POSITION AND ATTEMPTING TO EXIT, THE VEHICLE INDEPENDENTLY ROLLED BACK AND CRASHED INTO A TELEPHONE POLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SHIFTER MECHANISM FAILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE FRONT DRIVER SIDE DOOR WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,944.

MY WIFE PULLED THE CAR INTO A COMMUNITY PARK AND PUT THE JEEP IN PARK AND OPENED THE DOOR TO GRAB HER SONS LOST DOG. NEXT THING SHE KNOWS THE JEEP IS ROLLING, AND PROCEEDS TO RUN HER OVER AND CONTINUES DOWN A SMALL HILL INTO SOME TREES. SHE WAS TAKEN TO THE HOSPITAL VIA A 911 CALL AND WE ARE NOW WAITING FOR RESULTS FROM AN MRI. THIS PROBLEM COULD HAVE KILLED HER IF SHE DIDN'T GET HER HEAD OUT OF THE WAY.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING AND ATTEMPTING TO MAKE A LEFT TURN, THE CONTACT ATTEMPTED TO SHIFT GEARS AND EXPERIENCED A FAILURE. THE VEHICLE SHIFTED INTO REVERSE AND PARK. INITIALLY, UPON CHANGING GEARS, IT DID NOT CORRECTLY SHIFT INTO REVERSE. THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE MANUFACTURER PROVIDED NO ASSISTANCE. THE CONTACT STATED THAT THE FAILURE PERTAINED TO UNINTENDED GEAR SELECTION, WHICH COULD CAUSE A CRASH. THE MANUFACTURER REFUSED TO INVESTIGATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 15. UPDATED 06/29/16*LJ *CN

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT EXPERIENCED A FAILURE INTERMITTENTLY. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 21,000....UPDATED 06/30/16 *BF THE CONSUMER STATED THE VEHICLE ROLLED DOWN A SMALL HILL IN HIS DRIVEWAY. UPDATED 08/02/16.*JB

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT ACCIDENTALLY MOVED THE GEAR SHIFT AND THE VEHICLE SHIFTED OUT OF THE DRIVE POSITION INTO NEUTRAL. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT AFTER SHIFTING THE VEHICLE INTO THE PARK POSITION AND EXITING, THE VEHICLE INDEPENDENTLY SHIFTED INTO THE DRIVE POSITION. AS A RESULT, THE VEHICLE ROLLED FORWARD AND CRASHED INTO THE CONTACTS GARAGE. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS INSPECTED BY THE MANUFACTURERS ENGINEER BUT THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE GEAR LEVER SHIFTED INTO THE PARK POSITION AND ROLLED AWAY. THE CONTACT STATED THAT THE GEAR SHIFTER INDEPENDENTLY SHIFTED INTO THE DRIVE POSITION. THE FAILURE RECURRED ON NUMEROUS OCCASIONS AND THE GEAR SHIFTER ALSO SHIFTED INTO REVERSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 06/30/16 *BF UPDATED 07/11/16.*JB

ON AUGUST 19, 2014, I STEPPED OUT OF MY STATIONARY 2014 JEEP GRAND CHEROKEE OVERLAND--BELIEVING I HAD PUT THE VEHICLE IN PARK ON A GENTLE CITY-STREET SLOPE--WHEN IT SUDDENLY MOVED BACKWARD, ROLLING OVER MY LEFT LEG AND SEVERELY DAMAGING MY KNEE, SKIN, ARTERY, AND QUAD MUSCLES. MY WIFE IMMEDIATELY CALLED AN AMBULANCE, WHICH TRANSPORTED ME TO A LOCAL HOSPITAL, WHERE DOCTORS SURGICALLY ATTACHED AN "EXTERNAL FIXATOR" IN THREE PLACES, STABILIZING AND COMPLETELY IMMOBILIZING MY LEG (FOR THE NEXT FIVE WEEKS). AFTER A SECOND SURGERY AND OVER A YEAR OF PAINFUL AND ARDUOUS THERAPY LATER, I CAN NOW WALK WITH A KNEE-BRACE, HALTINGLY AND WITH A NOTICEABLE LIMP . . . ALL DUE TO THE JEEP GRAND CHEROKEE'S TRANSMISSION THAT DOES NOT ACCURATELY INDICATE WHAT GEAR IT IS IN! UNLESS ONE IS CONCENTRATING 100+% OF THE TIME ON THE CONSOLE SHIFTER--AND CONSTANTLY GLANCING AT THE INDICATOR LIGHTS ON THE VEHICLE DASHBOARD--THE DRIVER NEVER KNOWS WHAT POSITION THE JEEP'S TRANSMISSION IS IN! THE SHIFTER ON THE CONSOLE ALWAYS LOOKS EXACTLY THE SAME, NO MATTER WHAT GEAR HAS SUPPOSEDLY BEEN SELECTED. WE HAD NO ABSOLUTELY FOREWARNING OF THE POTENTIAL LIFE-THREATENING PROBLEM INHERENT IN THIS VEHICLE'S DESIGN, AND I CAN ONLY THANK GOD THAT I'M STILL ALIVE TODAY. LAST WEEK WE WERE SURPRISED TO RECEIVE WRITTEN NOTIFICATION FROM FIAT CHRYSLER AUTOMOBILES THAT THE COMPANY AND NHTSA HAD RECALLED 2014 JEEP GRAND CHEROKEES FOR THE SPECIFIC DEFECT DESCRIBED IN MY INCIDENT ABOVE!. (FINALLY! VINDICATION!) THE RECALL NU

MY EMERGENCY BRAKE LIGHT IS FLASHING ON MY DASH BOARD, AND IT IS MAKING A CHIMING NOISE WHEN FLASHING AS I DRIVE MY JEEP. THE MAIN ISSUE OTHER THAN HAVING IT GOING ON AND OFF SOME TIME A FEW TIME A DAY SOMETIMES NOT FOR A WEEK THAN A FEW DAYS IN A ROW IS THAT WHEN I AM ON AN OPEN HIGHWAY WITH CRUISE CONTROL ON DOING 70 MPH THE CRUISE CONTROL WILL SHUT OFF EVERY TIME IT FLASHES. I FELL THE THIS IS A SAFETY ISSUE WHEN YOUR CRUISE CONTROLS SHUTS DOWN WITHOUT ANY WARNING. THE DEALER HAS NOT CORRECTED THIS ISSUE. I JUST GOT A RECALL NOTICE TO DAY S27/NHTSA 16V-240 TO MAKE SURE MY VEHICLE IS IN PARK AND FOOT BRAKE ON. MY FOOT BRAKES SAYS IT IS ON AT 70 MPH WHEN IT IS NOT ON. THIS HAPPENED A LOT TODAY ON MY TRIP, BUT HAS BEEN GOING ON FOR OVER A YEAR

MY NAME IS INCORRECT IN YOUR FILE. YOU HAVE ME AS [XXX]. MY NAME IS [XXX] . PLEASE CORRECT MY NAME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TAKATA, ON APRIL 15, 2016 I HAD A HEAD ON COLLISION WITH A 2004 FORD PICK UP TRUCK ON STATE HIGHWAY 28 IN SENECA SC THE JEEP WAS TOTALLY DESTROYED AND I SUFFERED MULTIPLE SERIOUS BODILY INJURIES. THE AIRBAGS DID NOT DEPLOY. IF THE AIRBAGS HAD DEPLOYED IT WOULD NOT HAVE CONCLUDED IN BROKEN RIBS, BROKEN HAND, MULTIPLE CUTS AND BRUISES AND THE LOSS OF 90 % OF MY SITE. EVEN THE STATE TROOPER SAID HE HAD NEVER WITNESSED SUCH A TRAVESTY.

DRIVING APPROX. 20 MPH IN CITY TRAFFIC, CAR IN FRONT STOPPED SUDDENLY. I TRIED TO APPLY BRAKES AND THE AUTO-BRAKING SYSTEM ALSO FLASHED ON DASHBOARD TO "BRAKE!" BUT WHEN I TRIED TO, THE BRAKES WERE NOT AS RESPONSIVE AS USUAL. I APPLIED TREMENDOUS PRESSURE ON THE BRAKE PEDAL (SO MUCH SO THAT MY FOOT STILL HURTS OVER A WEEK LATER) AND THE BRAKES DID NOT REACT AS THEY TYPICALLY DO, SO I HIT THE CAR IN FRONT OF ME.

THIS MORNING5/16/16 I TURNED MY GRAND CHEROKEE ON,PROCEEDED TO DRIVE TO WORK, I FELT THAT THE CAR WAS NOT CHANGING GEARS, IT HESITATES AND THE ENGINE LIGHT CAME ON AN OFF,AFTER DRIVING ABOUT 4 MILES THE CAR STOPPED AND WENT INTO NEUTRAL WITHOUT ME CHANGING GEARS. THIS IS NOT THE FIRST PROBLEM I HAVE SINCE I PURCHASED THIS VEHICLE. IT HAS BEEN AT THE DEALER MORE THAN ONE TIME FOR THE SAME PROBLEM, WHICH INCLUDE: SELF-ACCELARATION WHILE DRIVING, STALLING IN HIGH WAY, AND FEW OTHER RECALLS FROM THE COMPANY. IT HAS BEEN A NIGHT MARE SINCE I PURCHASED THIS 2014 GRAND CHEROKEE, ONE PROBLEM AFTER THE OTHER! MORE THAN DISSAPOINTED WITH THIS CAR.

VEHICLE FAILED SUDDENLY WHILE TURNING IN THE MIDDLE OF A BUSY INTERSECTION (CITY DRIVING). VEHICLE SYSTEMS REPORTED ELECTRONIC THROTTLE MODULE FAILURE, ELECTRONIC BARKING SYSTEM FAILURE, AIRBAG SYSTEM FAILURE, VEHICLE SENSOR FAILURE ALL SIMULTANEOUSLY. CHECK ENGINE LIGHT TURNED ON.

MY INITIAL COMPLAINT WAS THE VEHICLE NOT SHIFTING INTO PARK CORRECTLY WHICH I NOW SEE FIAT CHRYSLER IS PREPARED TO ISSUE A RECALL. HOWEVER, THE SOLUTION OFFERED IS IN MY OPINION INSUFFICIENT. WARNINGS AS OPPOSED TO A REAL FIX IS TOTALLY UNACCEPTABLE AND I BELIEVE NHTSA MUST DEMAND A REPLACEMENT OF THE ENTIRE SHIFT MODULE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE THE DRIVER LEFT THE VEHICLE RUNNING WITH THE GEAR SHIFTIER IN PARK, THE VEHICLE ROLLED AWAY AND CRASHED INTO A PARKING GARAGE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,514.

WHEN I WAS TRYING TO MAKE A QUICK 3 POINT TURN,I HAD DIFFICULTY GETTING THE VEHICLE INTO REVERSE BECAUSE OF THE LACK OF "FEELING" IN THE ELECTRONIC SHIFTER CONTROL. FIRST, IT WENT INTO PARK, THEN NEUTRAL. FINALLY I GOT IT INTO DRIVE BUT THE DELAY CAUSED A SAFETY HAZARD. A CAR COMING THE OPPOSITE DIRECTION HAD TO MANEUVER AROUND ME.

INSD PUT CAR IN PARK, WHEN EXITED VEHICLE, VEHICLE ROLLED DOWN A HILL AND HIT A TREE.

I PARKED MY VEHICLE IN MY DRIVEWAY AND EXITED THE VEHICLE TO ENTER MY HOME. I WAS IN THE HOUSE FOR 5 MINUTES AND HEARD A LOUD CRASH, UPON LOOKING OUT THE WINDOW MY VEHICLE HAD COME OUT OF GEAR AND DROVE ITSELF THROUGH MY GARAGE DOOR DAMAGING THE DOOR, THE FRONT END OF MY JEEP AND MY HARLEY INSIDE THE GARAGE.

I AM WRITING THIS BECAUSE OF THE RECENT TRANSMISSION SHIFTER RECALL REGARDING MY 2014 JEEP GRAND CHEROKEE. ON APRIL 9, 2015, AT APPROXIMATELY 2:00 A.M., I STOPPED AT THE POST OFFICE TO MAIL A LETTER. I PLACED THE ELECTRONIC VEHICLE GEAR SHIFTER INTO 'PARK'. IT ACTUALLY WENT INTO REVERSE. AS I STEPPED OUT OF THE VEHICLE, MY FOOT BEGAN TO SLIP. I THOUGHT I HAD STEPPED ONTO SOME OIL ON THE PARKING LOT. I PLACED MY OTHER FOOT ONTO THE PAVEMENT TO CATCH MY BALANCE. IT BEGAN TO SLIP, ALSO. IN THE CONFUSION, I WAS UNABLE TO DETERMINE WHETHER THE VEHICLE WAS MOVING FORWARD OR REVERSE. I STILL HAD A HOLD ON THE DOOR AND THE STEERING WHEEL. AS I TRIED TO PULL MYSELF BACK INTO THE VEHICLE, THE STEERING WHEEL TURNED. AT THAT POINT, AND SINCE THE DOOR WAS WIDE OPEN, I DECIDED TO DROP TO THE PAVEMENT TO MOVE AWAY FROM THE MOVING VEHICLE. WHEN I DID, THE FRONT LEFT WHEEL ROLLED OVER MY RIGHT LEG. MY LEG MUST HAVE BEEN IN A FOLDED POSITION. THE WHEEL ROLLED ONTO THE INNER-UPPER PART OF MY LOWER LEG, MISSING THE KNEE, AND OFF THE OUTER-LOWER PART OF MY UPPER LEG. THE PAIN SET IN. I WAS ABLE TO GET UP, CHASE DOWN THE VEHICLE, GET IN, AND STOP IT BEFORE IT CRASHED INTO ANYTHING. I SAT IN THE VEHICLE FOR A WHILE UNTIL SOME OF THE PAIN SUBSIDED A BIT, DROVE BACK TO THE ORIGINAL PLACE AT THE POST OFFICE AND PARKED IT. I LOST THE LETTER I WAS MAILING AND SEARCHED FOR IT. I WENT HOME, TOOK THREE ASPIRIN AND A SHOT OF WHISKEY, AND WATCHED TELEVISION FOR A WHILE UNTIL I COULD SLEEP. THE NEXT DAY AT TH

TRANSMISSION DOES NOT ALWAYS GO INTO PARK AFTER POSITIONING TRANSMISSION SELECTOR IN PARK MODE AND VEHICLE HAS STARTED TO ROLL AWAY AS I EXITED VEHICLE. THIS IS A CONCERN AS I LIVE ON A HILL AND VEHICLE HAS ROLLED BACKWARDS CATCHING ME WITH THE DRIVERS DOOR. HAD VEHICLE CHECKED AT JEEP DEALER BUT UNABLE TO CORRECT PROBLEM. HAVE TALKED TO OTHER JEEP OWNERS AND THEY HAVE EXPERIENCED SAME PROBLEM.

HAD ISSUES WITH GEAR SHIFTER SINCE PURCHASE. HAD AN ACCIDENT IN A PARKING LOT. I PARKED MY CAR AND WANTED TO LEAVE IT RUNNING, PUT THE CAR IN PARK. STEPPED OUT OF MY CAR AND WALKED INTO THE STORE. I WAS ALERTED THAT MY CAR HAD BACKED ACROSS THE PARKING LOT AND HIT ANOTHER CAR. THE CAR WAS IN REVERSE. MEN IN THE PARKING LOT WERE YELLING AT ME ASKING WHY I WOULD GET OUT OF CAR WITH IT IN REVERSE. OBVIOUSLY, NOT WHAT I DID. PROBLEM SEEMS TO HAVE BECOME WORSE. IT NOW CAN TAKE 3 TRIES TO GET THE CAR ALL THE WAY INTO PARK. MY VEHICLE IS STILL DAMAGED. THE OTHER VEHICLE WAS MUCH WORSE. I MANAGED TO PUT TAIL LIGHTS ETC BACK IN TEMPORARILY. THE CORNER PANEL IS POPPED OUT ON DRIVERS SIDE WITH SCRATCHES ON REAR OF CAR. I CALLED THE TROY POLICE AND THEY SAID BECAUSE IT WAS A PARKING LOT, THEY DIDN'T NEED TO COME AND WRITE A REPORT.

OUR 2014 JEEP WAS RUNNING AND STATIONARY IN OUR GARAGE WITH MY HUSBAND AND MYSELF BESIDE THE JEEP WHEN IT SHIFTED INTO REVERSE, CRASHING OUT OF OUR GARAGE KNOCKING MY HUSBAND DOWN AND OUT, DRAGGING HIM OUTSIDE. IT HIT NUMEROUS LAWN MOWERS, WHEEL BARROWS AND FINALLY A LARGE TREE BEFORE STOPPING.

WHILE MY CARS ENGINE WAS RUNNING AND THE TRANSMISSION WAS IN THE PARKED POSITION, I EXITED MY VEHICLE AND I SHUT MY DRIVERS DOOR. I WALKED 30 FT BEYOND REAR OF MY CAR (THREE OTHER PARTIES FOLLOWING ME IN THEIR OWN VEHICLES). WE ALL HAD A DISCUSSION ON EXACTLY WHERE WE WERE GOING. WE WERE ALL FOLLOWING EACH OTHER IN OUR OWN VEHICLES PARKED ALONG SAME SIDE WALK FACING THE SAME DIRECTION. WE HAD ALL EXITED OUR OWN RESPECTIVE VEHICLES AND MET IN THE STREET AND DISCUSSING THE EXACT LOCATION OF WHERE WE WERE GOING. WHILE IN DISCUSSION WITH THE OTHER THREE PARTIES WE ALL NOTICED THAT ALL OF A SUDDEN MY UNOCCUPIED VEHICLE BEGAN TO MOVE IN REVERSE ON ITS OWN. I ATTEMPTED TO CHASE MY VEHICLE DOWN THE ROAD ON FOOT TO OPEN THE DRIVERS DOOR AND SHUT THE CAR OFF. I COULD NOT REACH BEFORE IT HIT AN ON COMING CAR, IT BOUNCED OFF THAT CAR AND PROCEEDED TO REST AGAINST A TREE ON A LAWN DOWN THE STREET ON THE OPPOSITE SIDE OF THE STREET. I NOT ONLY HAVE MYSELF AND THE OTHER THREE PARTIES FOLLOWING ME AS WITNESSES THAT MY VEHICLE MOVED INTO REVERSE AT A MINIMUM OF 30 SECONDS AFTER I HAD EXITED THE VEHICLE AND MOVED ON ITS ON. I ALSO HAVE A WITNESS OF A FIFTH PERSON WHO IS THE PERSON WHOM MY VEHICLE STRUCK THEIR VEHICLE THAT CAN ATTEST TO THIS UNOCCUPIED JEEP HAD MOVED IN REVERSE ON ITS OWN WELL AFTER I EXITED THE VEHICLE WITH ALL DOORS CLOSED ON MY VEHICLE. HOW CAN YOU GET OUT OF A VEHICLE IN REVERSE WITHOUT FIGHTING THE DRIVERS DOOR THAT WOULD KNOCK YOU BACK INTO THE CAR? YOU CANT, THE VEHICLE

THIS MORNING WHILE BACKING THE VEHICLE OUT OF MY DRIVEWAY ONTO THE STREET, THE STEERING LOCKED AND COULD NOT BE TURNED AT ALL. THE CAR WAS AT AN ANGLE TO THE CURB ON A 1-WAY CITY STREET, THERE WERE NO OBSTRUCTIONS. I STRUGGLED TO TURN THE WHEEL AT ALL WHEN I PUT IT BACK IN DRIVE. I SWITCHED FROM REVERSE TO DRIVE A FEW TIMES TRYING TO GET OUT OF THE STREET AND PARK. FINALLY, AFTER STRUGGLING TO TURN THE WHEEL EVEN THE TINIEST BIT, I PUT THE TRANSMISSION IN PARK, SHUT THE ENGINE OFF, WAITED A FEW MINUTES AND RESTARTED IT. THE STEERING IMMEDIATELY FREED UP AND I WAS ABLE TO DRIVE TO WORK. I REPORTED IT TO THE LOCAL DEALER AND THEY CAN'T LOOK AT IT UNTIL ALMOST 24 HOURS AFTER THE INCIDENT OCCURRED.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. AFTER SHIFTING THE VEHICLE IN PARK AND EXITING, THE VEHICLE ROLLED DOWN THE DRIVEWAY ON ITS OWN AND STRUCK ANOTHER VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000.

WHILE PULLING OUT ONTO A BUSY THOROUGHFARE (CESAR CHAVEZ ST. IN SAN FRANCISCO, CA) IN MY 2014 JEEP GRAND CHEROKEE OVERLAND ON 3/31/16, MY COLLISION WARNING SYSTEM WENT OFF, THEN THE VEHICLE BRAKED HARD ON ITS OWN VIA THE BRAKE ASSIST SYSTEM, ENGAGING THE ANTI-LOCK BRAKE SYSTEM, AND BRINGING ME TO A STOP IN THE MIDDLE OF THIS BUSY ROAD. HOWEVER THERE WAS NOTHING/NO ONE IN FRONT OF ME. THIS COULD VERY WELL HAVE CAUSED ME TO BE T-BONED OR REAR-ENDED WITH MY 8 MONTH OLD BABY IN THE CAR. THIS WAS EXTREMELY SCARY AND UNEXCEPTABLE! AFTER DESCRIBING THE ISSUE TO MY MOTHER, SHE SENT ME AN ARTICLE FROM THE WALL STREET JOURNAL REGARDING THIS ISSUE ON 2014 JEEP GRAND CHEROKEES. CLEARLY THIS IS A MORE WIDESPREAD ISSUE THAN JUST A FLUKE AFFECTING MY VEHICLE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE ATTEMPTING TO SHIFT THE VEHICLE TO THE DRIVE POSITION, THE GEAR REMAINED IN NEUTRAL. WHILE DRIVING ON AN INCLINE, THE CONTACT PLACED THE VEHICLE IN DRIVE AND IT BEGAN TO REVERSE WITHOUT WARNING AND CRASHED INTO A TREE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE FAILURE OCCURRED RANDOMLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 07/27/16*LJ

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE THE GEAR SHIFTER WAS SHIFTED INTO THE PARK POSITION, THE VEHICLE ROLLED AWAY IN REVERSE. AS A RESULT, THE CONTACT CRASHED INTO THE FRONT OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000.

HAVE 2 RECALLS, P36/NHTSA 14V-391 AND P67/NHTSA 14V-643, THAT HAVE YET TO BE FIXED. THE P36 IS FROM AUGUST 2014 AND P67 FROM APPROX 1YR AGO.THE DEALER, NOW APPLE CHRYSLER/JEEP HANOVER, PA, TOLD ME I AM ON A WAITING LIST DUE TO NO PARTS TO FIX FOR P36 AND HAVE ASKED THEM SEVERAL TIMES FOR P67 TO INCLUDE DURING NORMAL SERVICE. NEITHER HAVE BEEN FIXED TO DATE. WROTE CHRYSLER SOME 6 MONTHS AGO ABOUT THE PROBLEM AND THEY PASSED ME TO THE DEALER WHO SAID THEY WOULD GET BACK TO ME - STILL NO RESPONSE. EMAILED A COMPLAINT TO CHRYSLER CORP AGAIN TODAY. MY WIFE ONLY DRIVES THE VEHICLE WHEN SHE MUST, FOR FEAR IT MAY CATCH FIRE OR THE PASSIVE RESTRAINT SYSTEM TO FAIL WITH GRANDCHILDREN ABOARD. THESE RECALLS, OVER A YEAR OLD, SHOWS CHRYSLER HAS NO REGARD FOR IT'S CUSTOMERS LETTING THEM DRIVE UNSAFE VEHICLES FOR A LONG PERIOD OF TIME.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE SHIFTED OUT OF GEAR WITHOUT WARNING. THE VEHICLE WAS UNABLE TO SWITCH GEARS. THE VEHICLE WAS DRIVEN TO THE DEALER AND THEY WERE NOT ABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE RECURRED AT LEAST FOUR TIMES. THE VEHICLE WAS REPAIRED UNDER WARRANTY FOR A TRANSMISSION REPLACEMENT AND TWO VALVE BODIES. THE CONTACT RETRIEVED THE VEHICLE FROM THE DEALER ON MARCH 12, 2016. THE APPROXIMATE FAILURE MILEAGE WAS 23,000. UPDATED 05/10/16*LJ *TR

I HAVE EXPERIENCED THE SAME ISSUES WITH THE ELECTRONIC SHIFTER AS REPORTED IN MULTIPLE MEDIA OUTLETS. I THOUGHT IT WAS JUST ME NOT BEING CAREFUL BUT AFTER READING THE REPORTS I KNOW IT IS THE SHIFTER. I HAVE NOT HAD AN ACCIDENT BUT I HAVE COME VERY CLOSE TO ACCIDENTS ON ABOUT 2 OCCASIONS AND HAVE EXPERIENCED ABOUT 20 OTHER OCCASIONS WHERE I CAUGHT THE VEHICLE FROM ROLLING BEFORE LEAVING THE VEHICLE. I NOW AM VERY DELIBERATE ON ENGAGING THE PARK MODE AND I DOUBLE CHECK BEFORE LEAVING THE VEHICLE. EVEN THEN I HAVE EXPERIENCED A COUPLE TIMES WHERE THE VEHICLE IS NOT IN PARK. I AM JUST PROVIDING THIS INFORMATION TO HELP DOCUMENT THE ISSUE EXPERIENCED ANOTHER PERSON. THE DATE AND MILEAGE IS AN APPROXIMATION OF THE FIRST OCCURANCE.

I PLACED MY 2014 GRAND CHEROKEE OVERLAND (4 MONTHS OLD 1900 MILES) IN PARK AND LEFT IT RUNNING WHILE EXITING TO GET MY MAIL FROM MY MAILBOX. UPON EXITING, I VALIDATED MY JEEP WAS IN PARK ON THE SHIFTER. IT DID NOT MOVE WHEN I LET OFF THE BREAK (ON COMPLETE LEVEL GROUND), THE BACKUP CAMERA DISPLAY WAS NOT PRESENT, AND THE VEHICLE DID NOT CHIME WHEN EXITING TO SHOW THE VEHICLE WAS STILL IN GEAR. I DID NOT HAVE THE EMERGENCY BREAK ACTIVATED. I WALKED 50 FEET TO MY MAILBOX AS I NOTICED THE VEHICLE WAS ACCELERATING IN REVERSE TOWARDS MY NEIGHBOR'S HOUSE. I RAN AFTER IT AS IT DROVE THROUGH MY NEIGHBOR'S LANDSCAPING AND WAS READY TO RUN INTO HIS GARAGE DOOR. I CAUGHT UP TO THE VEHICLE, JUMPED IN IT SIDEWAYS TO HIT THE BREAK, WAS THROWN OUT OF THE VEHICLE AND IT SLAMMED INTO THE GARAGE DOOR. HAD I NOT PARTIALLY STOPPED THE VEHICLE PRIOR TO FULL IMPACT, THE DAMAGE WOULD HAVE BEEN EVEN EXTENSIVE. LUCKILY I JUST HAD MINOR CUTS AND BRUISES AND NO ONE ELSE WAS HURT, BUT THERE WAS DAMAGE TO THE REAR PASSENGER SIDE BUMPER OF MY JEEP (STRESS MARKS AND PAINT DAMAGE) AND I HAD TO REPLACE MY NEIGHBOR'S FULL GARAGE DOOR. I TOOK MY JEEP INTO MY DEALERSHIP THE NEXT DAY (10/13/14) AND THEY SAID THEY COULD NOT REPEAT THE ISSUE, HOWEVER, THEY HAD TO APPLY A TRANSMISSION SOFTWARE UPDATE THAT CONTROLLED DOWNSHIFTING GEAR RATIOS ABOUT COMING TO A COMPLETE STOP. I FIND THIS IRONIC THIS HAD NOTHING TO DO WITH MY TIMELY TRANSMISSION ISSUE. AS I HAVE SEEN MANY MORE CASES AND NEWS STORIES REPORTED ON THIS IS

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. AFTER STOPPING THE VEHICLE AND SHIFTING INTO THE PARK POSITION, THE VEHICLE WENT INTO REVERSE AND DRAGGED THE DRIVER WHILE ATTEMTPING TO EXIT. DURING THE INCIDENT, THE DRIVER SUFFERED AN INJURED LEFT SHOULDER. MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT NO INFORMATION WAS AVAILABLE. THE VIN WAS UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 37,000.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 5 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED, BUT THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 21,000.

WE ARE LEASING A 2014 JEEP CHEROKEE COMPONEN:T GEAR SHIFT- VEHICLE ROLLED BACK AFTER THINKING IT WAS IN PARK BUT DRIVER WAS ABLE TO JUMP BACK IN AND STOP IT ON SEVERAL OCCASIONS, BUT ON ONE OCCASION, VEHICLE ROLLED BACKWARD IN A PARKING GARAGE INTO A CEMENT PILLAR AFTER EXITING THE CAR THINKING IT WAS IN THE PARK POSITION CAUSING SEVERE DAMAGE TO THE REAR AND DRIVER SIDE. NEW GEAR SHIFT DESIGN VERY TRICKY AND COULD BE POTENTIALLY DANGEROUS

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE PLACING THE GEAR SHIFT INTO PARK, THE GEAR SHIFT BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000.

WHEN I SAW THE NEWS STORY ON 3/21/16 ABOUT THE GEAR SHIFTER, IN MY 2014 JEEP GRAND CHEROKEE, IT VALIDATED WHAT I HAD BEEN EXPERIENCING. I HAD DISLIKED THE DESIGN SINCE THE FIRST DAY I OWNED THE CAR. WHEN I SHIFTED, I WAS ALWAYS IN THE WRONG GEAR. A FELLOW JEEP OWNER SUGGESTED, I SHIFT AS HARD AS I COULD INTO PARK AND THE SAME FOR DRIVE. IT WORKED MOST OF THE TIME. I HAVE OFTEN STARTED TO EXIT THE CAR ONLY TO FIND IT WAS IN REVERSE, NOT PARK AND I OFTEN PUT IT IN PARK WHEN I MEAN TO REVERSE AS WELL AS SPORT MODE WHEN I WANT DRIVE. LUCKILY, A SIGNAL DOES GO OFF AND I CAN PUT MY FOOT BACK ON THE BREAK AND SHIFT IT INTO PARK. I HAD NEVER EXITED THE CAR AND HAD IT ROLL, BUT IT MAKES SENSE THAT SOMEONE WOULD. IT IS A HORRIBLE DESIGN AND I AM HOPING FOR A RECALL THAT WOULD MAKE JEEP REPLACE THE GEAR SHIFTER. I HAD TO ENTER A DATE THAT IT HAPPENED BELOW, BUT IT HAPPENS ALL THE TIME. I CANNOT ACTUALLY REPORT AN ACCIDENT/INCIDENT, I SIMPLY WANT TO VALIDATE THE THEORY THAT THE DESIGN IS FLAWED AND DANGEROUS.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. ONCE THE VEHICLE WAS SHIFTED INTO PARK, IT DID NOT REGISTER THE CORRECT GEAR. THE CONTACT'S VEHICLE ROLLED AWAY AND STRUCK ANOTHER VEHICLE. THE FAILURE OCCURRED ONCE A WEEK. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. DUE TO THE FAILURE, THE DRIVER SIDE DOORS, DRIVER SIDE REAR WINDOW QUARTER, REAR BUMPER, AND OTHER DRIVER SIDE COMPONENTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 21,000.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. AFTER SHIFTING INTO PARK AND REFUELING THE VEHICLE, IT FAILED TO ENGAGE INTO PARK AND STARTED TO ROLL AWAY. AS A RESULT, THE VEHICLE ROLLED OVER THE DRIVER AND FRACTURED 22 RIBS, THE CLAVICLE, AND AN ANKLE. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. UPDATED 06/15/16*LJ

ON FEBRUARY 25TH, I SHIFTED MY CAR INTO PARK AND WAS GETTING OUT TO LOOK AT BACK WIPER WHICH SEEMED TO BE STUCK. I HAD LEFT THE CAR RUNNING. THE CAR TOOK OFF IN GEAR AND CAUSED ME TO FALL AND BREAK MY ANKLE IN AN OPEN COMPOUND FRACTURE THAT REQUIRED HOSPITALIZATION AND SURGERY. MY JEEP ENDED UP HITTING A PARKED GARBAGE TRUCK AND SUSTAINED ABOUT $5000 DAMAGE. WHO KNOWS WHAT MY MEDICAL BILLS WILL END UP BEING. PLUS MY ANKLE MAY NEVER BE RIGHT. I WILL INCLUDE A PHOTO OF MY CAR AND X-RAY. IT HAPPENED ON PRIVATE PROPERTY (TACO BELL PARKING LOT). A POLICE OFFICER CAME AND PARKED MY CAR AND CALLED AN AMBULANCE BUT DID NOT MAKE A REPORT SINCE ON PRIVATE PROPERTY. WE HAVE NOT HEARD FROM GARBAGE TRUCK AND DOUBT IT DID ANYTHING TO IT. THE CAR WAS IN PARK AND NOT SURE HOW FAST WAS GOING WHEN HIT THE GARBAGE TRUCK.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE PARKING THE VEHICLE AND SHIFTING TO PARK, THE VEHICLE BEGAN TO ROLL AWAY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 31,000.

I BELIEVE THERE TO BE A DEFECT WITH THE AIR SUSPENSION COMPRESSOR IN THIS VEHICLE, AND THE SAME MODEL FROM OTHER YEARS STARTING FROM 2011 UNTIL THE CURRENT MODEL YEAR. AT THE TIME OF SUBMITTING THIS COMPLAINT, THERE ARE APPROXIMATELY 200 ORDERS OF THIS PART ON BACK ORDER ACROSS CANADA, AND I WAS TOLD IT WOULD TAKE UP TO 2 MONTHS BEFORE THE PART IS AVAILABLE FOR INSTALLATION. THIS SOUNDS LIKE A MANUFACTURING DEFECT. I WAS SIMPLY DRIVING ON THE HIGHWAY WHEN THE DISPLAY IN THE CAR TOLD ME TO "SERVICE AIR SUSPENSION IMMEDIATELY". I DROVE STRAIGHT TO THE DEALER TO CHECK IT OUT. THIS PART NEEDS TO BE INVESTIGATED FURTHER AS I AM VERY CLEARLY NOT THE ONLY ONE EXPERIENCING ISSUES WITH MAJOR FAILURE OF THIS PART, WHICH IS CRUCIAL TO THE SAFE OPERATION OF THE SUSPENSION IN THIS CAR. PLEASE SEE THE FOLLOWING LINKS FOR MORE PEOPLE WHO EXPERIENCED THIS: HTTP://WWW.JEEPGARAGE.ORG/F109/QUADRA-LIFT-AIR-SUSPENSION-FAILURE-77262.HTML HTTP://WWW.JEEPGARAGE.ORG/F107/QUADRALIFT-FAILED-22444.HTM

THE WIRING HARNESS THAT RUNS TO THE DRIVER SIDE POWER SEAT CONTROLS HAS RUBBED UP AGAINST THE METAL FRAME AND FAILED. THIS FAILURE HAS CAUSED A SMALL ELECTRICAL FIRE DUE TO ARCHING WHICH IS ONLY SOLVED BY PULLING THE FUSE. A NEW WIRE HARNESS IS NEEDED TO FIX. DEALERSHIP SAYS THIS IS NOT UNDER WARRANTY. COULD HAVE CAUSED FATALITY IF SEAT WAS COMPLETELY ENGULFED.