2014 Jeep Grand Cherokee complaints

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING 65 MPH, THE LOW VOLTAGE, ELECTRONIC STABILITY CONTROL, AND ABS WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING AND A LOSS OF POWER. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000.

WHEN I ATTEMPT TO ACCELERATE QUICKLY, THE CAR SEEMS TO SHIFT INTO NEUTRAL (ALTHOUGH IT DOESN'T DISPLAY THAT IT IS IN NEUTRAL ON THE SCREEN) AND WILL NOT ACCELERATE. THE ENGINE STILL REVS WHEN I PUSH THE ACCELERATOR, BUT THE CAR ACTS AS IF IT IS IN NEUTRAL AND THE CAR WILL NOT ACCELERATE. THIS PROBLEM HAS OCCURRED SEVERAL TIMES IN MY VEHICLE, AND EACH TIME I HAVE BEEN TRAVELING AT SPEEDS OF GREATER THAN 40 MPH AND IT HAS OCCURRED WHEN I HAVE ATTEMPTED TO ACCELERATE QUICKER THAN NORMAL, SUCH AS WHEN I AM MERGING ON TO THE HIGHWAY. I BELIEVE IT IS A PROBLEM WITH EITHER THE TRANSMISSION OR THE COMPUTER THAT OPERATES THE TRANSMISSION.

BAD ACCIDENT SIDE AND FRONT NO AIRBAGS DEPLOYMENT

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED WITH THE ENGINE RUNNING, THE DRIVER EXITED THE VEHICLE. AFTER EXITING THE VEHICLE, IT SUDDENLY BEGAN TO ROLL BACKWARDS. THE VEHICLE MADE CONTACT WITH THE DRIVER AND A SECOND VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT A TRANSMISSION SOFTWARE UPDATE WAS NEEDED. THE SOFTWARE UPDATE WAS PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 40,000.

TL* THE CONTACT OWNED A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT REAR ENDED A SEMI TRUCK AND DROVE INTO A FIELD. THE FRONT END OF THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES AND A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED AND TOWED. THE CAUSE OF THE FIRE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 38,000.

ADAPTIVE CRUISE CONTROL AND COLLISION AVOIDANCE DID NOT WORK PROPERLY, AND RESULTED IN A COLLISION. I WAS DRIVING ON A HIGHWAY, RELYING ON THE ADAPTIVE CRUISE CONTROL AND THE AUTOMATIC BRAKING, A FEATURE OF COLLISION AVOIDANCE. THERE WAS A SLOW DOWN IN TRAFFIC, AND ALTHOUGH THE SYSTEM SLOWED DOWN AND APPLIED BRAKE, IT DID SO TOO LATE TO STOP CAR. AS I GOT TOO CLOSE, I APPLIED STEADY PRESSURE ON THE BRAKE, BUT I STILL HIT THE CAR IN FRONT OF ME, WHO THEN HIT THE CAR IN FRONT OF THEM. NO SIGNIFICANT DAMAGE TO EITHER OF THE OTHER CARS, AND MINE HAS MINOR COSMETIC DAMAGE, AND THE ADAPTIVE CRUISE CONTROL IS NOW NOT WORKING PROPERLY. COULD HAVE BEEN SIGNIFICANTLY WORSE. MAKES ME REALLY QUESTION THE POTENTIAL FOR SELF-DRIVING CARS. *TR

JEEP ACCELERATED ON ITS OWN FROM 40-67MPH I TRIED TO PRESS BRAKE TO STOP CAR BUT IT DIDN'T WORK SINCE THE JEEP KEPT ON ACCELERAITING. TRIED TO SHIFT TO NATURAL AND RIDE IT OUT BUT IT WOULDN'T SHIFT IT WAS STUCK ON ACCELERATING. KILLED THE ENGINE SINCE THE BRAKE WASN'T STOPPING THE CAR SINCE IT KEPT ON TRYING TO ACCELERATE AND SINCE I COULDN'T SHIFT TO NATURAL. JEEP HAS HAD MY CAR FOR 2 DAYS AND CAN'T FIND ANYTHING WRONG WITH IT AND CLAIM THEY HAVE NEVER HEARD OF THAT ISSUE WHICH IS THE REASON I'M REACHING OUT HERE.

FCA REFUSES TO DO OPEN RECALLS THEY CLAIM VEHICLE WAS IN MISSOURI WITH 69K MILES ON IT. VEHICLE IS A 1 OWNER CHRYSLER CAPITAL LEASE RETURN WITH 29K MILES USED AND SEVICED IN CALIFORNIA ONLY. 5 OPEN RECALLS

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE ACCELERATED WHILE THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000. UPDATED 04/05/17*LJ *CN

I SEE DOUBLE LIGHT SOURCES OUT MY FRONT WINDSHIELD. THIS OCCURS BOTH IN THE DAYTIME AND INTENSIFIES AT NIGHT. THIS EFFECT IS CALLED GHOSTING AND ORIGINALLY I THOUGHT MY EYESIGHT WAS GOING BAD SO I WENT TO AN EYE SPECIALIST WHERE THEY SAID MY VISION IS NEAR PERFECT. THIS DOUBLE LIGHT EFFECT GOES AWAY IN OTHER VEHICLES SUCH AS THE WRANGLER, MOST LIKELY HAS SOMETHING TO DO WITH THE WINDSHIELD THICKNESS AND ANGLE. THIS DOUBLE LIGHT IS EXTREMELY DISTRACTING AT NIGHT AND DANGEROUS, ALSO THIS CREATES HEADACHES AND DRIVER FATIGUE DUE TO TRYING TO ALWAYS FOCUS ON OBJECTS. JEEP CUSTOMER CARE SAID THAT MY WINDSHIELD IS OUT OF ITS 1 YEAR WARRANTY PERIOD, HOWEVER I'VE HAD THIS ISSUE FOR AWHILE NOW, EVEN MOST LIKELY WITHIN THE 1 YEAR PERIOD. TO TEST IF A WINDSHIELD REPLACEMENT WOULD FIX THE GHOSTING ISSUE, I SAT IN A BRAND NEW 2016 GRAND CHEROKEE ON A DEALER LOT AND IT HAS THE EXACT SAME GHOSTING ISSUE. THE GHOSTING PROBLEM IS A SAFETY CONCERN AND SHOULD BE INVESTIGATED, OR AT LEAST DRIVEN TO HAVE SOME MITIGATION TO PROTECT THE SAFETY OF DRIVERS/PASSENGERS. TECHNOLOGIES EXIST THAT CAN ELIMINATE THE GHOSTING EFFECTS AND ALSO CHANGING THE GLASS THICKNESS/MATERIAL CAN ELIMINATE THIS ISSUE. JEEP CUSTOMER CARE HAS NOT EXPRESSED INTEREST IN HAVING CHRYSLER ASSESS THE PROBLEM OR EVEN LOOK INTO IT. CHRYSLER CUSTOMER CARE SAID ENGINEERS DO NOT MAKE SERVICE VISITS TO DEALERSHIPS TO INVESTIGATE ISSUES. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING DOWN A MOUNTAIN AT APPROXIMATELY 75 MPH, THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THE CONTACT WAS UNABLE TO VIEW THE GAUGES. THE FAILURE RECURRED TWICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 33,052. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS STATIONARY IN THE PARK POSITION, THE VEHICLE ROLLED BACK WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 26,000.

AS PREVIOUSLY REPORTED, THIS VEHICLE MAKES A LOUD POPPING SOUND AND LURCHES AT COLD START UP. THE SOUND IS AUDIBLE INSIDE THE VEHICLE AND OUTSIDE FROM ABOUT TEN FEET. DEALER HAD IT IN SERVICE FOR THREE WEEKS BEFORE BEING INFORMED BY CORPORATE THAT THE PROBLEM COULD NOT BE FIXED. THEY SAID IT WAS "NORMAL" AND IT FUNCTIONS AS DESIGNED. THE PROBLEM CONTINUES AND HAS RENDERED THE VEHICLE UNSALABLE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ENGINE STALLED NUMEROUS TIMES WHILE DRIVING VARIOUS SPEEDS. THE GEAR SYSTEM ALSO EMITTED A NOISE AND JERKED WHILE SHIFTING GEARS. AS A RESULT, THE CONTACT STRUCK AN OBJECT WHILE DRIVING. THERE WERE NO INJURIES. IN ADDITION, THE HEATING SYSTEM FAILED. THE AIR CONDITIONER AND HEATER MADE A LOUD NOISE WHEN ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURES. THE DEALER UPGRADED THE SOFTWARE SYSTEM SEVERAL TIMES, BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN), BUT THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NO CONTACT FROM DEALER TO REPAIR DEFECT FROM S27 RECALL.

ACTIVE HEAD RESTRAINT (AHR) PASSENGER SIDE DEPLOYED DUE TO DEFECTIVE LOCK MECHANISM. THE PLASTIC HOOKS BROKE AND THE AHR WILL NO LONGER LOCK INTO PLACE. THE VEHICLE HAS NOT BEEN IN ANY ACCIDENT AND DEPLOYED WHILE PARKED.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN) AND WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED FOR MONTHS. THE DEALER AND THE MANUFACTURER DID NOT DISCLOSE WHEN THE PARTS AND REMEDY WOULD BECOME AVAILABLE FOR THE RECALL REPAIR. IN ADDITION, THE GEAR SHIFTED INTO PARK WHILE THE VEHICLE WAS IN MOTION, AND THE INSTRUMENT CLUSTER WARNING INDICATORS AND GAUGES FLICKERED. THE "SERVICE FOUR WHEEL DRIVE" WARNING INDICATOR FLASHED AS THE FAILURE PROGRESSED. THE CONTACT WAS PULLING OFF THE ROAD WHEN THE GEAR SHIFTED INTO PARK, CAUSING SKID MARKS AND THE BRAKES APPLIED WITHOUT WARNING. THE SHIFTER AND START BUTTON WENT INTO A LOCK MODE AND THE VEHICLE WAS UNABLE TO BE DRIVEN. THE MANUFACTURER PROVIDED NO REPAIR SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 24. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE PULLING INTO A PARKING SPOT AND SHIFTING THE GEAR INTO REVERSE, THE GEAR SHIFTER FAILED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V24000 (POWER TRAIN). THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,350.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE REVERSING FROM A PARKING SPACE AND THEN PLACING THE GEAR SHIFTER INTO THE DRIVE POSITION, THE GEAR SHIFTER MOVED TO THE PARK POSITION INDEPENDENTLY. THE FAILURE OCCURRED MULTIPLE TIMES. THE CONTACT STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN) AND WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE FAILURE. THE APPROXIMATE MILEAGE WAS 36,000. THE VIN WAS NOT AVAILABLE.

I WAS TRAVELING 35MPH ON THE ON RAMP TO A MAJOR HIGHWAY WHEN THE AUTOMATIC BRAKING SYSTEM TURNED ITSELF ON. THERE WAS NO OBSTRUCTION IN FRONT OF ME AND THE SYSTEM WAS TURNED OFF. THE CAR STARTED BEEPING AND THE CAR SKIDDED TO A COMPLETE STOP IN THE MIDDLE OF THE ON RAMP ON IT'S OWN, THERE WAS NO WAY I COULD CONTROL THE VEHICLE. THE INCIDENT ALMOST RESULTED IN A COLLISION. THIS IS THE SECOND TIME THIS HAS HAPPENED.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, AN ABNORMAL NOISE EMITTED FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,638.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DOORS LOCKED AUTOMATICALLY AND THE BLUETOOTH WOULD NOT CONNECT WITHOUT WARNING. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V249000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC). AFTER THE REPAIR, THE BLUETOOTH STILL WOULD NOT CONNECT AND THE RADIO CUT OFF. THE DEALER PERFORMED A SOFTWARE UPDATE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,500.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHEN THE VEHICLE WAS PLACED IN REVERSE OR DRIVE, IT WOULD AUTOMATICALLY SHIFT INTO PARK. THE ISSUE WAS DISCOVERED AFTER TAKING THE VEHICLE TO A LOCAL DEALER FOR AN ELECTRONIC SHIFT RECALL REPAIR. THE FAILURE MILEAGE WAS 28,000.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHEN THE VEHICLE WAS STARTED, THE NAVIGATION SCREEN WAS BLANK AND A BLUE COLOR. WHEN THE PUSH BUTTON START WAS INITIATED, THE CONTACT HAD TO MAKE NUMEROUS ATTEMPTS TO ENSURE THAT THE VEHICLE WAS ON OR OFF. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES UNTIL THE VEHICLE WAS REPAIRED FOR A MANUFACTURER'S RECALL. THE DEALER WAS NOTIFIED OF THE FAILURE SEVERAL TIMES AND HAD NOT PROVIDED A SOLUTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. IN ADDITION, THE ENGINE RACED SEVERAL TIMES. THE RECALL DETAILS WERE NOT PROVIDED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

ON 9/24/2016 I WAS DRIVING IN FLORIDA GOING ON VACATION AND THE MOTOR (PENTASTAR V-6) STARTED MISFIRING. TOOK IT TO A JEEP DEALERSHIP IN FORT WALTON, FL AND WAS TOLD THAT IT NEED A TUNE UP. WAS CHARGED $308.67 FOR THE TUNE UP. DROVE THE VEHICLE ABOUT 10 MILES AND THE MISFIRING STARTED AGAIN. TOOK IT BACK TO THE DEALERSHIP AND WAS TOLD IT NEEDED A NEW HEAD. THEY REPLACED THE HEAD AND WE TOOK THE VEHICLE AND STARTED BACK TO OUR CONDO AND IT STARTED MISFIRING AGAIN. WE LEFT THE NEXT DAY AND RETURNED TO OUR HOME IN WEST VIRGINIA. TOOK THE VEHICLE TO A DEALERSHIP HERE IN CHARLESTON, WV AND THEY SAID IT WAS A BAD COIL. WE WERE AGAIN CHARGED AND THE TOTAL WAS $279.27. IT APPEARS TO BE FIXED. I HAVE BEEN RESEARCHING THIS PROBLEMS AND APPEARS THERE ARE THOUSANDS OF THESE MOTORS WITH THAT HAVE EXPERIENCED THIS PROBLEM.

MY 2014 JEEP GRAND CHEROKEE TRANSMISSION FAILED TO ENGAGE IN PARKING GEAR ON A HILL IN A PARKING LOT AND ROLLED AWAY INTO ANOTHER PARKING CAR WITH A DRIVER INSIDE DAMAGING BOTH CARS AND RESULTING IN INSURANCE CLAIMS TO FIX THE DAMAGE. NO INJURES BUT DAMAGE TO BOTH VEHICLES. RECENT SOFTWARE UPGRADE TO FIX ISSUE IS HORRIBLE. PROVIDING CLAIM DOCUMENTATION ON BOTH VEHICLES INVOLVED.

SHIFTING PROBLEMS MAINLY ON FREEWAY TRAVEL AND IN HILLY SITUATIONS, WILL VERY HARD DOWNSHIFT WHEN SLOWING TO A STOP. WILL DOWNSHIFT TO LOWER GEAR WITHOUT WARNING AND WILL NOT SHIFT UP WHEN YOU TRY ACCELERATE TO GET BACK INTO TRAFFIC, STAYS IN A LOWER GEAR MUCH TO LONG THEN FINALLY WILL UP SHIFT, SOMETIMES I HAVE PULL OFF ROAD. THIS IS A VERY DANGEROUS PROBLEM.

TL* THE CONTACT LEASED A 2014 JEEP GRAND CHEROKEE. THE VEHICLE HESITATED WHEN MAKING A COMPLETE STOP AND WHEN ACCELERATING. IN ADDITION, WHILE DRIVING HIGHWAY SPEEDS, THERE WAS A SUDDEN LOSS OF POWER AND THE CONTACT HAD TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS PARKED AT THE CONTACT'S RESIDENCE AND WAS UNSAFE TO DRIVE. THE CONTACT NOTIFIED TWO DEALERS AND THEY WERE UNABLE TO SUPPLY THE REMEDY AND PARTS TO REPAIR THE VEHICLE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE TWO DEALERS MENTIONED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WIFE PARKING ON 1ST FLOOR OF PARKING STRUCTURE IN DOWNTOWN GREEN BAY, WI JULY 13TH 2016. SHE SHIFTED TO REVERSE TO ADJUST THE VEHICLE SO AS TO ENTER THE PARKING SPACE CORRECTLY. THE VEHICLE STARTED TO MOVE BACK WHILE SHE LOOKED OVER HER SHOULDER TO SEE WHAT WAS BEHIND HER. ALL OF A SUDDEN THE TRUCK STOPPED GOING BACK & VIOLENTLY JERKED FORWARD. THE TRUCK STARTED MOVING RAPIDLY FORWARD EVEN THOUGH IT HAD NOT BEEN SHIFTED INTO DRIVE. THE FRONT TIRES JUMPED UP ON THE CURB AT THE FRONT OF THE PARKING SPOT. THE TRUCK HIT THE CEMENT WALL VIOLENTLY AT THE FRONT OF THE PARKING SPACE. THE FRONT OF THE TRUCK ACTUALLY WENT THROUGH A PORTION OF THE CEMENT WALL. THE MOTOR WAS REVVING LOUDLY WHILE THE TRUCK WAS PRESSED UP AGAINST THE WALL AS IF TRYING TO PUSH ITS WAY THROUGH THE WALL. WIFE HAD DIFFICULTY GETTING VEHICLE TO SHUT OFF AS THE PUSH BUTTON START WAS INEFFECTIVE DUE TO THE VEHICLE NOT SHIFTING EASILY OUT OF GEAR. THE ACCIDENT RESULTED IN $11K+ IN DAMAGES TO THE TRUCK AND $40K+ IN DAMAGES TO THE PARKING STRUCTURE. THERE IS A RECALL ON THE SHIFT LEVER FOR THE 2014 JEEP GRAND CHEROKEE WHICH IS S27/WHTSA 16V-240. TRIED TO GET RECALL FIXED A MONTH PRIOR TO THE CRASH BUT WAS ADVISED BY DEALER THE PARTS WERE NOT AVAILABLE AS OF YET. CRASH OCCURRED WHILE WAITING FOR PARTS TO BE AVAILABLE. CHRYSLER SAYS THIS RECALL IS NOT THE CAUSE OF THIS INCIDENT. RELUCTANTLY FILED ACCIDENT CLAIM WITH MY INSURANCE COMPANY. CLAIMS ADJUSTER ADVISED HE HAD 2 OTHER INCIDENTS WHERE THE INSURED CLAIMED THIS M

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. AFTER PARKING IN THE DRIVEWAY AND EXITING THE VEHICLE, IT ROLLED IN REVERSE. THE DRIVER SIDE DOOR WAS IMPACTED AND PUSHED TOWARDS THE DRIVER SIDE FENDER WHEN THE FAILURE OCCURRED. THE CONTACT WAS ABLE TO QUICKLY ENTER THE VEHICLE TO PLACE THE GEAR IN PARK AND APPLY THE PARKING BRAKE. THE VEHICLE WAS NOT INSPECTED AND DIAGNOSED TO DETERMINE THE CAUSE OF THE FAILURE. A REPAIR CENTER ESTIMATE WAS RECEIVED FROM A REPAIR SHOP CONCERNING THE DAMAGES. THE VEHICLE WAS LATER INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 29,000. PARTS DISTRIBUTION DISCONNECT.

I PUT THE CAR INTO PARK, AND AS I WAS EXITING THE CAR, AT A DEAD END ROAD IN MY NEIGHBORHOOD, I REALIZED THAT THE CAR WAS GOING IN REVERSE, AS I WAS HALF IN AND HALF OUT OF THE CAR. THE DOOR KNOCKED ME TO THE GROUND, AND THE CAR ALMOST RAN OVER MY FOOT. I GOT ABRASIONS ON SEVERAL AREAS OF MY BODY, SPRAINED MY KNEE, ELBOW AND MY HAND. MY GLASSES ALSO GOT RAN OVER AND WERE DESTROYED. THE CAR KEPT GOING IN REVERSE, AND HIT A CHAIN LINK FENCE BEFORE I COULD RUN TO CATCH UP TO IT. THE REAR HATCH DOOR IS ALL SCRATCHED, THE WINDOW SCRATCHED, THE LEFT REAR QUARTER PANEL IS DENTED AND SCRATCHED, INSIDE THE HATCH ON THE LEFT HAND SIDE OF THE FRAME IS SCRATCHED AND DENTED, THE LEFT REAR LIGHT IS BROKEN. I CALLED BROWN'S JEEP IN PATCHOGUE, NY AFTER RECEIVING THIS RECALL APPROX 8 WEEKS AGO, TO SCHEDULE AN APPOINTMENT TO HAVE THE RECALL FIXED, AND WAS TOLD BY THEM THAT EVERYONE WAS CALLING ABOUT THAT RECALL, AND I'D HAVE TO BE PUT ON A WAITING LIST FOR THE RECALL. I HAVEN'T HEARD A WORD FROM THEM SINCE. I FEEL AS THOUGH JEEP SHOULD PAY FOR ALL THE REPAIRS TO MY VEHICLE AND FIX THE RECALL ASAP, AS WELL AS PAY FOR NEW GLASSES FOR ME, AND GIVE ME A LOANER CAR UNTIL THE REPAIRS ARE COMPLETE. I ALSO THINK I SHOULD BE COMPENSATED FOR GETTING BANGED UP, ALTHOUGH I DIDN'T BREAK ANY BONES. IT WAS VERY SCARY. I GOT A POLICE REPORT AS WELL.

AFTER STARTING VEHICLE, DRIVER SMELLED SMOKE, BUT DID NOT KNOW THE SOURCE OF SMOKE. (DRIVER THOUGHT IT MIGHT BE SOMETHING BURNING IN THE NEIGHBORHOOD.) BY THE TIME DRIVER HAD DRIVEN 2.2 MILES ON CITY ROADS (AT SPEED <40 MPH), SMOKE BEGAN BILLOWING FROM THE USB PORT ON THE FRONT DASH. DRIVER PULLED OVER ON THE SHOULDER OF A CITY STREET. THE FRONT DASH AROUND USB PORT WAS NOW GLOWING ORANGE. DRIVER TURNED OFF VEHICLE, TOSSED A CUP OF WATER ONTO FRONT DASH IN AREA OF USB PORT, EXITED VEHICLE AND CALLED 911. POLICE AND FIRE PERSONNEL RESPONDED. FIRST RESPONDERS SAID WATER EXTINGUISHED FIRE. VEHICLE OWNER CALLED LOCAL JEEP DEALER, WHO SAID IN THE CASE OF FIRE TO CALL JEEP CUSTOMER SERVICE AT 1-800-992-1997. LOCAL JEEP DEALER SUGGESTED THE OWNER ALSO CALL OWNER'S INSURANCE COMPANY. JEEP CUSTOMER SERVICE ASSIGNED A CASE # AND SAID OWNER WOULD BE CONTACTED IN 2-3 BUSINESS DAYS. OWNER HAD VEHICLE TOWED TO LOCAL JEEP DEALER. JEEP FCA SENT A 3RD PARTY INVESTIGATOR TO INSPECT THE VEHICLE. 21 DAYS AFTER FIRE INCIDENT, JEEP FCA ISSUED A LETTER TO OWNER STATING, "IN THE ABSENCE OF ANY SUBSTANTIATING EVIDENCE INDICATING THAT THE CAUSE OF THE FIRE WAS ATTRIBUTED TO A CONDITION EXISTING IN THE VEHICLE WHEN IT LEFT OUR MANUFACTURING PLANT, WE FIND IT NECESSARY TO DENY RESPONSIBILITY IN THIS MATTER."

TWICE NOW SINCE I PURCHASED THIS VEHICLE (IN APRIL OF THIS YEAR) I HAVE EXPERIENCED INCIDENTS OF WHAT APPEAR TO BE RANDOM PROXIMITY COLLISION ALERTS (INDICATED BY BRAKE!! ON THE CONSOLE) FOLLOWED BY A SUDDEN AUTOMATIC BRAKING, FOR WHICH I DISCERNED NO PENDING THREATS IN THE LINE OF TRAVEL. THIS ACTION RESULTED IN AN UNEXPECTED AND VERY UNNERVING SUDDEN DROP IN VEHICLE SPEED IN TRAFFIC; IN THE LATTER CASE I WAS ALMOST REAR-ENDED AS A RESULT OF THE EXTREMELY HARSH BRAKING ACTION

I HAVE A 2014 OVERLAND JEEP. IT HAS 15000 MILES ON IT. IT'S 2 YRS OLD. I PAID $50,000 FOR IT. I PURCHASED THE HIGH END LIFE TIME WARRANTY. THE REAR BRAKES ARE TOTALLY NOT WORKING AND THE FRONT ARE VERY SOFT. I HAVE TAKEN IT TO A DEALER AND HE CHECKED THE UNIT OUT AT FIRST HE SAID THE POWER BOOSTER WAS BAD THEN AFTER TALKING TO JEEP THEY CHANGED THEIR STORY. HE CLAIMS THE ROTORS AND PADS ARE SHOT! I AM PRETTY GOOD AT WORKING ON CARS AND TRUCKS. I KNOW FOR A FACT THE ROTORS AND PADS ARE NOT GONE! I HAVE HAD A FEW GARAGES LOOK AT IT AND THEY SAID THE SAME. SOMETHING IS STOPPING THE BRAKE PRESSURE ON THE REAR BRAKES AND ONLY WORKING PARTIALLY ON THE FRONT. I ASK ABOUT RECALL P14 AND N58. THEY SAID NOTHING! THAT IS THE LOSS OF PRESSURE FROM MASTER CYLINDER FROM MOISTURE. AT PRESENT TIME I AM AFRAID TO DRIVE THE UNIT BECAUSE I HAVE ALREADY MISSED 2 STOP LIGHTS BECAUSE OF POOR BRAKING ABILITY I WAS ONLY DOING 50 ON A 4 LANE DIVIDED HIGHWAY AND COULD NOT BRING IT TO A FULL STOP BEFORE THE LIGHT. THIS NEEDS TO BE CHECKED OUT

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. UPON PLACING THE VEHICLE IN PARK, THE DISPLAY PANEL SHOWED THE GEAR IN PARK WHEN THE CONTACT EXITED THE VEHICLE. THE VEHICLE INDEPENDENTLY SURGED FORWARD INTO DRIVE AND CRASHED INTO THE CONTACT'S GARAGE DOOR. THE CONTACT HEARD AN ABNORMAL NOISE AND ENTERED THE VEHICLE TO ENSURE THAT THE GEAR WAS PLACED IN PARK. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

I DRIVE THE 2014 GR CHEROKEE WITH THE ELECTRONIC GEAR SHIFTER THAT HAS BEEN RECALLED FOR THE SHIFTER NOT ENGAGING ALL OF THE WAY INTO PARK. I HAD THE RECALL 'FIX' DONE A COUPLE OF MONTHS AGO, BUT THEN FOUND OUT FROM THE DEALER THAT THE EMERGENCY BRAKE ONLY ENGAGES IF YOU ATTEMPT TO OPEN ONE OF THE DOORS. ABOUT A WEEK AGO, AFTER PARALLEL PARKING ON A BUSY CITY STREET, I PUT THE CAR IN PARK AND REMAINED IN THE CAR FOR ABOUT ANOTHER MINUTE WHILE FISHING QUARTERS OUT OF MY CUPHOLDER (FOR THE PARKING METER). I ALL OF A SUDDEN FELT LIKE SOMETHING HIT MY CAR, LOOKED UP ONLY TO FIND MY CAR HAD ROLLED BACKWARD INTO THE PARKED CAR BEHIND ME. I HAVE A HUGE BIKE RACK ON THE BACK OF MY JEEP THAT BLOCKS THE REVERSE CAMERA, SO THE AUDIBLE SECURITY ALERT IS ALWAYS ON WHEN THE CAR IS IN REVERSE - THIS ALERT DID NOT COME ON WHILE THE CAR WAS ROLLING BACKWARD, THEREFORE, THE CAR WAS NOT IN REVERSE, BUT RATHER NOT IN PARK ALL OF THE WAY. THANKFULLY THERE WERE NO PEDESTRIANS BEHIND MY CAR, NOR ANY DAMAGE TO EITHER VEHICLE, HOWEVER, IF A PERSON WOULD HAVE HAD THEIR BACK TO ME, I WOULD HAVE CRUSHED THEM BETWEEN THE TWO CARS. MY CAR HAS NOW BEEN AT THE DEALERSHIP FOR 6 DAYS (SECOND TIME FOR SAME ISSUE) AND I'M DEALING WITH CUSTOMER SERVICE DEPARTMENTS WITHIN CHRYSLER/JEEP TO RECTIFY THIS ISSUE SOMEHOW. I WANT EITHER A NEW GEAR SHIFTER THAT IS NOT ELECTRONIC, OR TO GET OUT OF THIS VEHICLE. THIS GEAR SHIFTER IS AN ENORMOUS SAFETY HAZARD. I FEEL LIKE I'M GETTING THE RUN-AROUND, TO SAY THE LEAST, ABOUT

I PURCHASED A JEEP GRAND CHEROKEE LIMITED EDITION FROM WILLIE RACINE DEALERSHIP IN VERMONT. I HAVE HAD CONSTANT ISSUES FUELING THE VEHICLE. EITHER THE PUMP CLICKS OFF LIKE THE VEHICLE IS FULL WHEN IT IS EMPTY OR THE PUMP DOES NOT CLICK OFF WHEN THE VEHICLE IS FULL. THE FIRST INCIDENT WAS THE FIRST FUEL AFTER PURCHASE. THE PUMP CLICKED OFF IN THE BEGINNING OF THE FUELING PROCESS. I ATTEMPTED TO POSITION THE NOZZLE A LITTLE DIFFERENT AND RESTARTED TO FUEL. WHEN I DID THIS THE FUEL CAME BACK OUT AND COVERED MY SHOES AND PANTS WITH FUEL. I IMMEDIATELY LET THE SALES PERSON KNOW I WAS HAVING A PROBLEM THAT CONCERNED ME AND HE STATED TO TRY OTHER PUMPS. TRYING OTHER PUMPS DID NOT WORK. I BEGAN THE FUELING PROCESS AND THE PUMP DID NOT SHUT OFF WHEN THE VEHICLE WAS FULL. IT RESULTED IN GAS SPLASHING ONTO MY FACE, EYES, BODY, AND FEET. IN ADDITION THE VEHICLE WAS DRENCHED IN FUEL. THE SERVICE STATION HAD TO SHUT DOWN THE PUMP AND CLEAN UP THE CHEMICAL SPILL. DEALERSHIP HAD THE JEEP 7 DAYS. I BROUGHT IT BACK TO THEM AND ASKED THEM TO DO THE FIRST FILL AFTER THE FIX. THE VEHICLE AGAIN OVERFLOWED ALL OVER. IT CREATES STRONG FUMES FOR DAYS INSIDE THE VEHICLE. IT IS A MAJOR THREAT TO MY PERSONAL SAFETY AND HEALTH AS WELL AS TO OTHERS IF A FIRE STARTS.THIS IS UNACCEPTABLE.

2014 JEEP GRAND CHEROKEE AUTO BRAKES FOR NO REASON, IT SENSED A STOPPED VEHICLE IN THE LEFT TURNING LANE AND SLAMMED ON THE BRAKES TWICE, I WAS IN THE LEFT LANE GOING 35 MILES PER HOUR; THIS HAS HAPPENED IN THE PAST ALSO. I DID REPORT THIS TO THE MANUFACTURER ABOUT SIX MONTHS AGO VIA EMAIL, I SAVED THE EMAILS AND THEIR RESPONSE. I COULD HAVE BEEN REAR ENDED BY A VEHICLE BEHIND ME BECAUSE OF THIS PROBLEM, LITERALLY ONCE IT STARTS I HAVE NO CONTROL OVER WHAT THE VEHICLE DOES, THERE IS NO WAY TO STOP THE JEEP FROM BRAKING. I SHUDDER TO THINK IF IT HAPPENED ON A FREEWAY. I WAS TRAVELING ON A STRAIGHT ROAD GOING 35 MILES PER HOUR IN THE LEFT LANE. ON THE EVENING OF 8/22/2016 I WAS DRIVING IN THE DARK AND MY AUTOMATIC HIGH BEAMS MALFUNCTIONED SEVERAL TIMES. THEY USED TO WORK PERFECTLY NOW THEY STAY ON AND BLIND ONCOMING DRIVERS AND THE DRIVERS AHEAD OF ME, THEY ALSO FAIL TO COME ONE WHEN I AM IN THE DARK AND THERE ARE NO OTHER CARS; BOTH INCIDENTS OF HIGH BEAM MALFUNCTION HAPPENED ON A COUNTRY ROAD AND ON THE FREEWAY LAST NIGHT. THIS PROBLEM STARTED IMMEDIATELY AFTER I HAD THE ELECTRONIC SHIFTER UPDATED AT THE DEALER AND SOME OTHER SOFTWARE UPDATES THAT WERE DUE BUT I DON'T KNOW WHAT THEY DID, I JUST KNOW THEY WERE SOFTWARE RELATED AND PART OF A RECALL. SAID VEHICLE IS GOING BACK TO THE DEALER FOR SEVERAL HOURS OF WORK ON THE SOFTWARE FOR BOTH THE HIGH BEAMS AN THE BRAKING SYSTEM ON THURSDAY, AUGUST 25, 2016.

THE LEATHER ON MY DASHBOARD IS COMING LOOSE AND I'M CONCERNED THAT IT WILL BLOCK MY WINDSHIELD DEFROSTERS AND CREATE A SAFETY ISSUE WITH VISIBILITY.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.

MY JEEP WAS SERVICED TWICE FOR THE RECENT SHIFTER PROBLEM THAT CHRYSLER IDENTIFIES AS DRIVER INATTENTION OR CONFUSION. THE SOFTWARE PATCH THAT IS INTENDED TO "AUTO PARK" THE VEHICLE, HAS FAILED ON TWO OCCASIONS. THE ENGINE IS STARTED, I APPLY THE BRAKE AND PLACE THE SHIFTER INTO REVERSE OR A FORWARD GEAR. I THE DESIRED GEAR IS ILLUMINATED AND I EASE OF THE BRAKE, HOWEVER, WHEN APPLY GAS THE ENGINE SIMPLY RACES AS IF THE TRANSMISSION IS STILL IN PARK OR NEUTRAL. JEEPS ATTEMPT TO FIX A PROBLEM HAS NOW LED TO ANOTHER PROBLEM. THIS VEHICLE IS UNRELIABLE AND A DEATH MACHINE. I HAVE NO CONFIDENCE IN IT'S OPERATION AND I CAN'T IN GOOD CONSCIENCE SELL THIS VEHICLE TO ANYONE. JEEP CORPORATE SHOULD BE IN JAIL.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS IN NEUTRAL AT A CAR WASH, THE CONTACT RELEASED THE BRAKE PEDAL AND OPENED THE DOOR. INDEPENDENTLY, THE GEAR SHIFTER SHIFTED FROM NEUTRAL TO PARK. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.

THE SHIFTER PROBLEMS HAVE BEEN WELL DOCUMENTED BUT I READ ABOUT THE PROPOSED SOLUTION AND FROM MY EXPERIENCE THAT WILL ONLY FIX PART OF THE PROBLEM. UNLESS THE DRIVER IS PAYING CLOSE ATTENTION THE VEHICLE MAY NOT BE IN PARK. BUT IT IS ALSO VERY EASY TO SHIFT FROM PARK TO NEUTRAL. THE NEAR MISS I HAD WAS LEAVING A PARKING LOT THAT HAD AN INCLINE TO A VERY BUST STREET. I THOUGHT I WAS IDLING TO THE EASE OF THE STREET BUT I WAS ACTUALLY IN NEUTRAL. WHEN I LET OFF THE BRAKE TO PULL ONTO THE STREET THE CAR ROLLED INTO ONCOMING TRAFFIC BUT OBVIOUSLY DID NOT EXCELLERATE WHEN I HIT THE THROTTLE. SCRAMBLING TO GET THE CAR IN GEAR IT TOOK A FEW PRESCIOUS SECONDS TO REALIZE YOU HAVE TO PUSH ON THE BRAKE IN ORDER FOR THE TRANSMISSION TO SHIFT. TOO MUCH TO THINK ABOUT IN THOSE CIRCUMSTANCES. THE SHIFTER IS GOING TO GET OTHERS KILLED UNLESS A COMPLETE NEW SYSTEM IS INSTALLED. THIS CAR HAS MANY GREAT SAFETY FEATURES BUT IN MANY CASES THERE JUST ISN'T ENOUGH TIME TO REACT. I'M A 40 YEAR EXPERIENCED LICENSED DRIVER WITH CLASS A CDL. A DRIVER SHOULD NOT HAVE TO CONCENTRATE ON THE SHIFTER. IT SHOULD BE A NATURAL MOTION. THIS IS A TICKING TIME BOMB THAT MUST BE REPAIRED OR IT WILL CAUSE MORE ACCIDENTS AND DEATHS. PLEASE KEEP IN MIND THAT AN ALARM THAT TELLS THE DRIVER THE CAR IS OR IS NOT IN PARK WILL ONLY FIX PART OF THE PROBLEM. I ROUTINELY FIND MYSELF IN THE WRONG GEAR. JEEP IS TRYING TO FIND A CHEAP WAY OUT THAT IS JUST NOT GOING TO WORK.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE PARKING THE VEHICLE, IT ROLLED ON ITS OWN AND STRUCK AND DRAGGED THE CONTACT'S SPOUSE. THE VEHICLE ROLLED TO A DRAINAGE AREA WHERE IT WAS STOPPED. A POLICE REPORT WAS NOT FILED. THE CONTACT'S SPOUSE SUSTAINED A FRACTURED LEFT SHOULDER, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE REAR WINDOW EXPLODED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR WINDOW NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 43,300. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE PARKED, THE VEHICLE BEGAN TO REVERSE WHILE THE GEAR SHIFT WAS IN PARK. THE CONTACT STATED THAT THE VEHICLE SUSTAINED A FEW DENTS DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SYSTEM REQUIRED AN UPDATE. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,800. UPDATED 09/08/16*LJ *TR

MY VEHICLE WAS RECALLED FOR CODE S27 (GEAR SHIFTER FAILING TO LOCK INTO PARK) AND MY DEALER CAN NOT GET ME IN FOR OVER 3 WEEKS BECAUSE THEY SAID THEY HAVE TO STAGGER THE APPOINTMENTS. THIS IS UNACCEPTABLE AS THIS IS A REAL SAFETY CONCERN.

A PART OF THE FUEL PICKUP TUBE WAS NOTED MISSING WHEN I BROUGHT THE CAR IN FOR A CHECK ENGINE LIGHT ON JUNE 3,2016. I PAID FOR THE DEALER, WEST HERR DODGE IN ORCHARD PARK, NY TO ORDER THE PART THAT DAY. I CALLED SEVERAL TIMES TO SEE IF THE PART WAS IN, INCLUDING TODAY AND WAS TOLD IT WASN'T. I WAS ALSO TOLD THERE ARE OVER 1700 OF THESE PARTS ON BACK ORDER , WHICH MAKES ME BELIEVE THIS IS A COMMON PROBLEM THAT NEEDS FURTHER LOOKING INTO , ESPECIALLY AT A COST OF OVER $350.

2014 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN ACCELERATION ACCIDENT. *SMD THE CONSUMER STATED SHE HAD HER FOOT ON THE BRAKE, TO SHIFT TO PARK. SHE NOTICED THE COLUMN SAID NEUTRAL, AND THE NEXT INSTANT THE VEHICLE WENT FORWARD AND CRASHED THROUGH A CEMENT BLOCK WALL AND GLASS WINDOW OF A STORE AND BENT THE SUPPORT POLE. *JB