2014 Jeep Grand Cherokee complaints

MY JEEP AS THE T36 ALTERNATOR RECALL. MY VEHICLE RECENTLY WAS AFFECTED BY THIS RECALL AND IT'S EXTREMELY DANGEROUS. MY ENTER VEHICLE POWERED OFF AND THAT LEFT ME WITH NO POWER STEERING OR MUCH CONTROL OF THE VEHICLE WHILE TRAVELING DOWN THE ROAD.. WHEN I WAS ABLE TO GET TO A SAFE LOCATION I FOUND MY ALTERNATOR SMOKING HEAVY AND MY CAR WAS COMPLETELY DEAD. I TOOK THE JEEP TO THE DEALERSHIP AND THE ONLY CURRENT FIX IS TO REPLACE THE ALTERNATOR WITH THE SAME FAULTY DESIGN THAT FAILED IN THE FIRST PLACE. THIS IS EXTREMELY DANGEROUS IF THIS WOULD HAVE FAILED AT A HIGHER RATE OF SPEED OR IN ANY DAILY DRIVING SITUATION. I CANNOT BELIEVE CHRYSLER IS GETTING AWAY WITH THIS.

THERE IS A SAFETY RECALL FOR A POSSIBLE FAILING GENERATOR FOR MY VEHICLE BUT I HAVE NOT BEEN INCLUDED IN THE RECALL AND AM WORRIED ABOUT MY VEHICLE SUDDENLY STALLING AND CAUSING AN ACCIDENT. I HAVE A 204 WITH A 3.6 8 SPEED ENGINE THAT WAS MANUFACTURED DURING THE TIME PERIOD INDICATED THE RECALL IS # 14V634000.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000(ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WE TOOK OUR VEHICLE IN FOR ROUTINE SERVICE AND WERE INFORMED THAT WE NEEDED AN OIL COOLER AS WELL AS A RADIATOR. THE ESTIMATED COST TO REPAIR IS $1300.00. THE VEHICLE IS NOT VERY OLD FOR THIS TYPE OF ISSUE.

CHRYSLER WILL NOT COVER A MALFUNCTION IN THEIR SEAT BELTS. THEY ARE DIRECTLY RESPONSIBLE FOR SEAT BELT NOT WORKING AND WILL NOT COVER THEIR PARTS UNDER ANY WARRANTIES LEAVING ME TO DRIVE AROUND WITH A NON-WORKING SEAT BELT. IF THE ISSUE WAS BECAUSE OF MY DOING I WOULD BE MORE WILLING TO PAY TO HAVE IT FIXED - THE PROBLEM IS THEIR PLASTICS BREAK WITHOUT NOTICE (PICTURE ATTACHED). I HAVE A BARELY 4 YEAR OLD CAR AND THE SEAT BELT IS ALREADY BROKEN AND HAVE GOTTEN NO HELP FROM ANY JEEP DEALERSHIP. I WAS UNDER THE ASSUMPTION IT WAS FEDERAL LAW TO MANDATE A LIFETIME WARRANTY ON SEAT BELTS SINCE IT IS A SAFETY ISSUE.

THE REAR BACKUP CAMERA HAS BECOME DEFECTIVE AS CONDENSATION HAS GOTTEN INTO IT. REPLACEMENT IS NEEDED BUT THIS IS CLEARLY SOMETHING THAT SHOULD BE COVERED UNDER A RECALL. THE CAMERA IS VERY BLURRY AND YOU CANNOT SEE THINGS IN FOCUS AS YOU ARE BABBLING UP THE VEHICLE. THIS PRESENTS A DEFINITIVE SAFETY HAZARD.

LEATHER DASH COMING UNGLUED, BUBBLING ALL OVER.

SUSPENSION CREEKS AND CRACKS IN COLD WEATHER.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE WINDSHIELD WIPERS ONLY FUNCTIONED ON THE HIGHEST SETTING. IN ADDITION, WHEN THE WIPERS WERE NOT ACTIVATED, THEY WOULD STOP IMMEDIATELY IN THE POSITION THEY WERE IN AT THE TIME OF USE. PROVIDENCE AUTO (804 LANCASTER PIKE QUARRYVILLE, PA) CONFIRMED THE FAILURE AND STATED THAT THE MULTI-SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V509000 (VISIBILITY); HOWEVER, THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT WAS REFERRED TO NHTSA TO INQUIRE ABOUT WHY THE VEHICLE WAS NOT INCLUDED. THAT MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000.

BRAKE BOOSTER IN VEHICLE IS PRONE TO FAIL. FAILURE OF BRAKE BOOSTER COMPONENT LEADS TO TOTAL FAILURE OF THE WHOLE BRAKING SYSTEM. THIS CAN LEAD TO UNEXPECTED ACCIDENTS. MY VEHICLE HAS BEEN EXPERIENCING A SQUEAK COMING FROM THE BRAKE PEDAL WHEN PRESSURE IS APPLIED TO THE BRAKES. BROUGHT IT IN TO THE DEALERSHIP AND THEY TOLD ME THAT THE BRAKE BOOSTER NEEDS REPLACING. THEY TOLD ME THAT FAILURE TO REPLACE PART CAN LEAD TO MAJOR SAFETY ISSUES.

I WAS COMING TO A GRADUAL STOP AT A TRAFFIC LIGHT ON A LOCAL ROAD WHEN THE ACTIVE HEAD RESTRAINT SEEMINGLY DEPLOYED. I WAS NOT IN A COLLISION AND THERE WAS NO REASON FOR IT TO DEPLOY. UPON EXAMINING THE MECHANISM IT WAS NOT TRIGGERED, RATHER IT FAILED BECAUSE THE PLASTIC CLIPS THAT HELD ONTO THE LATCH HAD BROKEN OFF INTERNALLY CAUSING THE HEADREST TO HIT ME VIOLENTLY IN THE BACK OF THE HEAD. THIS COULD HAVE BEEN FAR WORSE HAD I NOT BEEN ALMOST AT A COMPLETE STOP.

CHRYSLER (FCA US LLC) RECALL T36 / NHTSA 17V-435 INCIDENT SUMMARY ON 2018-01-21, MY 2104 JEEP GRAND CHEROKEE STALLED WHILE TRAVELING AT APPROXIMATELY 65MPH. A CRASH WAS AVOIDED, BUT THE SITUATION WAS HIGHLY DANGEROUS TO PASSENGERS AND OTHER DRIVERS ON THE ROAD. THIS INCIDENT EXHIBITED ALL THE SYMPTOMS AND WARNINGS FROM CHRYSLER (FCA US LLC) RECALL T36 / NHTSA 17V-435. (SUMMARIZED BELOW) THE VEHICLE LOST POWER AND STALLED WHILE DRIVING ON THE HIGHWAY. JUST PRIOR TO THE STALL, WARNINGS BRIEFLY FLASHED IN THE INSTRUMENT CONTROL PANEL. WARNINGS INCLUDED; BATTERY SAVER MODE, ABS SYSTEM FAILURE, SUSPENSION FAILURE. ALL ELECTRONICS IN THE VEHICLE EXHIBITED BIZARRE BEHAVIOR AND COULD NOT BE CONTROLLED. ADDITIONALLY THE SPEEDOMETER CONTINUALLY RECYCLED AND THE WIPERS TURNED ON WITH NO INTERVENTION. COMPLETE LOSS OF POWER STEERING AND BRAKING OCCURRED. AFTER THE STALL COMPLETED AND THE VEHICLE WAS STOPPED, A LOUD HIGH-PITCHED TICKING NOISE CAME FROM THE ENGINE COMPARTMENT. ADDITIONALLY, A PUNGENT BURNING SMELL AND SMOKE CAME FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS COMPLETELY DISABLED AND UNRESPONSIVE AND WAS TOWED TO A JEEP DEALERSHIP ON 2018-01-21. A CLAIM WAS FILLED WITH FCA US LLC RECALL DEPARTMENT ON 2018-01-23. AS OF 2018-01-26, THE DEALER IS STILL WAITING FOR FCA US LLC RECALL DEPARTMENT TO RESPOND. AS OF 2018-01-26, THE PARTS ARE STILL NOT YET AVAILABLE FOR THIS RECALL. T36 / NHTSA 17V-435 RECALL SUMMARY 'THE ALTERNATOR ON YOUR VEHICLE MAY EXPERIENCE DIODE THERMAL FATIGUE F

RECALL ON JEEP ALTERNATOR AND BRAKE BOOSTER WATER SHIELD. MY COMPLAINT IS THE LENGTH OF TIME IN GETTING THE PARTS. THE ALTERNATOR WENT OUT AND IT HAS BEEN SITTING AT THE DEALERSHIP FOR 11 DAYS NOW AND PARTS ARE STILL NOT RELEASED FROM CHRYSLER. THEY WILL NOT GIVE ME A RENTAL. WHAT IS A PERSON TO DO? EXCEPT PAY 800$ AND THEN FIGHT CHRYSLER TO GET MY MONEY BACK.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WITHIN LESS THAN 60 DAYS OF OWNING THE VEHICLE. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS (BAYSIDE CHRYSLER JEEP DODGE, 21219 NORTHERN BLVD, QUEENS, NY 11361, (718) 229-8700) AND (MAJOR WORLD CHRYSLER DODGE JEEP RAM, 43-40 NORTHERN BLVD, LONG ISLAND CITY, NY 11101, 1-(866) 614-2884). ONE DEALER INDICATED THAT THE FAILURE WAS NOT A SAFETY ISSUE. THE OTHER DEALER STATED THAT THEY WERE UNABLE TO PROVIDE A SOLUTION TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V741000 (ELECTRICAL SYSTEM). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED LUSTINE CHRYSLER DODGE JEEP DEALER AT (703)890-7051 AND OURISMAN CHRYSLER DEALER AT (855) 822-3228 (LOCATED AT 14211 JEFFERSON DAVIS HWY, WOODBRIDGE, VA 22191 AND 2406 CRAIN HWY, BOWIE, MD 20716). THE DEALER AND MANUFACTURER STATED THAT THE PART COULD BECOME AVAILABLE IN LATE FEBRUARY OR THE BEGINNING OF MARCH. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I HAD REACHED INTO THE STORAGE AND OUTLET TREY IN THE CENTER COUNSEL WHILE GOING DOWN THE HIGHWAY. MY JACKET SLEEVE APPARENTLY HIT THE GEAR SHIFT AND BUMPED IT INTO NEUTRAL. WHEN I REALIZE WHAT WAS HAPPENING I HAD TO APPLY THE BRAKE AND PUSH THE BUTTON ON THE GEAR SHIFTER TO RETURN IT TO DRIVE. I REACH IN THIS STORAGE TRAY MANY TIME A DAY AND HAVE HAD THIS HAPPEN BEFORE, JUST NOT GOING 70 MPH ON A HIGHWAY. IF THIS STICK IS HIGHLY PROGRAMMABLE, WHY CAN IT NOT BE PROGRAMED TO REQUIRE ME TO PUSH THE GEAR SHIFT BUTTON TO CHANGE FROM DRIVE TO NEUTRAL?? THIS IS DANGEROUS AND DISTRACTING WHEN DRIVING. THEIR IS NOT MUCH ROOM FOR YOUR ARM TO REACH OVER THE SHIFTER TO RETRIEVE ITEMS IN THE TREY.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT DASHBOARD HAD ABNORMAL BUBBLES. THE VEHICLE WAS TAKEN TO MITCHELL CHRYSLER DODGE JEEP RAM LOCATED AT 123 PLAZA DR, ENTERPRISE, AL WHERE IT WAS DIAGNOSED THAT THE MODEL USED A DEFECTIVE ADHESIVE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.

ON DECEMBER 24, 2017 MY ALTERNATOR SHORT CIRCUITED AND MY ALTERNATOR CAUGHT ON FIRE. MY CAR WAS DOING NOTHING OUT OF THE ORDINARY BY DELIVERING CHRISTMAS GIFTS TO FAMILY AND FRIENDS WITHIN A TWO MILE RADIUS. INITIALLY WHEN I STARTED THE CAR, IT SOUNDED A LITTLE OUT OF THE ORDINARY, BUT NO SIGNS OF HAVING AN ISSUE. I DROVE LESS THAN A MILE, AND IT STARTED TO HAVE AN ELECTRICAL BURNING SMELL. I PARKED MY CAR AND TURNED IT OFF, AND WHEN I STARTED THE CAR AGAIN, THE CAR HAD A HUMMING SOUND, AND THE BATTERY LIGHT CAME ON. I DROVE TEN FEET AND THERE WAS SMOKE EVERYWHERE IN MY VEHICLE. WHEN I OPENED MY HOOD, MY ALTERNATOR WAS ON FIRE. I PARKED THE CAR, AND NEVER DROVE IT AFTER THAT. I HAD TO HAVE MY CAR TOWED TO KONA AUTO CENTER AT MY OWN EXPENSE. KONA AUTO CENTER WAS NOT HELPFUL, AND DID NOT HAVE A REPLACEMENT PART FOR THE ALTERNATOR. THEY TOLD ME TO GO AND BUY ONE, BUT IF SOMETHING HAPPENS THEN IT WOULD BE MY FAULT. THEY GAVE ME THE RUN AROUND, AND I ENDED UP BEING MORE FRUSTRATED BECAUSE THEY WOULD NOT GIVE ME LOANER, AND KEPT TRYING TO UPSELL ME TO ANOTHER VEHICLE. THE REPAIR TO MY CAR WAS NOT A CONCERN OF THEIRS, AND THEY COULD NOT GIVE ME A WINDOW OF REPAIR TIME. BEING A SINGLE MOTHER, AND A MANAGER FOR MY COMPANY, I DO NOT HAVE TIME TO WASTE. I ENDED UP TRADING MY JEEP IN, AND NOTHING WAS RESOLVED.

I WAS INFORMED BY A SUPERVISOR AT THE CHRYSLER CORPORATION THAT THE REASON THAT THE TRANSFER CASE (PART OF THE DRIVETRAIN) ON MY ALL WHEEL DRIVE JEEP BROKE WHILE I WAS DRIVING WAS BECAUSE THERE WAS A DIFFERENCE IN TIRE TREAD DEPTH OF GREATER THAN 3/32 OF AN INCH (2.3MM). THEY WERE KIND ENOUGH TO REIMBURSE ME $1000 TOWARDS THE REPAIR, HOWEVER, I DO BELIEVE THAT THIS IS A SAFETY ISSUE.

VEHICLE WAS STATIONARY AS WE EXITED AND WALKED INSIDE MY HOUSE. IT WAS IN PARK, E BRAKE WAS ON..AS WE ENTERED THE HOUSE, THE JEEP ROLLED INTO THE CAR AHEAD OF MINE DOWN THE DRIVEWAY ON IT'S OWN AND CRASHED. THERE IS SIGNIFICANT DAMAGE. I HAVE THIS ON VIDEO FROM MY SECURITY CAMERAS.

I WAS DRIVING DOWN MY NEIGHBORHOOD STREET WHEN THE STABILITY CONTROL INDICATOR STARTING CHIMING THAT THE SYSTEM WAS TURNED OFF. MY WINDSHIELD WIPERS THEN TURNED ON AUTOMATICALLY AND WOULD NOT SHUT OFF, THE HEADLIGHT INDICATOR TURNED AS WELL. WHEN I ARRIVED HOME I LET THE JEEP SIT FOR A LITTLE WHILE UNTIL I RESTARTED IT. THE SAME THINGS HAPPENED EXCEPT THIS TIME THE ABS BRAKES WARNING LIGHTED UP AS WELL AS THE CHECK ENGINE LIGHT.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE SHIFTED WITHOUT WARNING. ADDITIONALLY, WHILE DRIVING, THE VEHICLE HESITATED, STALLED, AND SMOKE EMERGED FROM THE TAILPIPE. THE VEHICLE WAS TAKEN TO CAITILIN CHRYSLER DODGE JEEP RAM (140 OLD YORK RD, JENKINTOWN, PA 19046), BUT THE DEALER COULD NOT DUPLICATE THE FAILURE AFTER DRIVING THE VEHICLE FOR 20 MILES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 33,453.

HEAD REST DRIVERS SIDE DEPLOYED WHILE CAR PARKED IN GARAGE NO MOVEMENT AT ALL

TRANSMISSION SHIFTS HARD IN NORMAL DRIVE AND SPORT DRIVE.

THE VEHICLE STALLED WHILE CROSSING INTO A FOUR LANE HIGHWAY.THE VEHICLE WOULD NOT RE-START FOR OVER A MINUTE ALL WHILE DISABLED IN ONCOMING TRAFFIC. THE CHECK ENGINE LINE CAME ON, THE CLUSTER DISPLAY SHOWED NUMEROUS WARNINGS INCLUDING SERVICE THROTTLE CONTROL.

JEEP T36 RECALL (NHTSA 17V-435) HAS BEEN OPEN SINCE JULY 2017 BUT JEEP/FCA SAYS PARTS ARE STILL NOT AVAILABLE. I UNDERSTAND THIS IS A DANGEROUS CONDITION AND WANT TO KNOW WHAT OTHER REMEDIES/REPAIRS ARE AVAILABLE SINCE IT HAS BEEN SO LONG.

DON'T DRIVE A LOT AT NIGHT, BUT WHEN I DO THE HEADLIGHTS TO NOT ILLUMINATE WELL. THEY DO NOT LIGHT THE ROAD MORE THAN MAYBE 30'. THIS IS A SERIOUS SAFETY ISSUE, ESPECIALLY LIVING IN RURAL MOUNTAIN AREA. ANOTHER PERSON DROVE THE VEHICLE AT NIGHT AND ASKED IF THE HEADLIGHTS WERE EVEN ON AS THEY DON'T ILLUMINATE WELL, EVEN WORSE IN RAIN. VERY DISAPPOINTING THAT A BASIC COMPONENT OF VEHICLE DOESN'T FUNCTION PROPERLY OR SAFELY.

SAFETY DEFECT/NON COMPLIANCE DESCRIPTION AND SAFETY RISK THE ALTERNATOR MAY EXPERIENCE DIODE THERMAL FATIGUE FAILURE DUE TO CYCLICAL LOADS INDUCED BY ELECTRO-HYDRAULIC POWER STEERING. FAILED DIODES MAY ALSO DEVELOP A RESISTIVE SHORT CIRCUIT THAT CAN RESULT IN HEAT, SMOKE AND/OR FIRE ORIGINATING WITHIN THE ALTERNATOR. REPAIR DESCRIPTION THE ALTERNATOR PART NUMBER MUST BE INSPECTED ON ALL INVOLVED VEHICLES. VEHICLES FOUND WITH THE SUSPECT ALTERNATOR WILL HAVE IT REPLACED WITH A NEW ALTERNATOR CONTAINING IMPROVED DIODES ON ALL AFFECTED VEHICLES. RECALL STATUS INCOMPLETE BUT REPAIR PARTS ARE NOT AVAILABLE GET NOTIFIED WHEN PARTS ARE AVAILABLE ON DECEMBER 19, 2017 WE EXPERIENCED ONCE AGAIN ANOTHER PROBLEM. AFTER MY SON'S YOUTH BASKETBALL GAME, WE WENT TO THE PARKING LOT TO HEAD A COUPLE OF BLOCKS HOME AT APPROXIMATELY 8:15 PM. TURNING OUT ONTO THE ROADWAY, THE DASHBOARD LIT UP WITH WARNING LIGHT STATING THAT THE BATTERY WAS LOW AND THE ELECTRONIC POWER STEERING STARTED HOWLING. I SHUT DOWN AS MUCH OF THE INFOTAINMENT CENTER AS POSSIBLE TO CONSERVE POWER TO MAKE SURE THAT I MADE IT HOME. THE FRONT WINDSHIELD STARTED TO FOG UP SO I TURNED THE DEFROSTER ON LOW. AS SOON AS THE AIR STARTED COMING OUT, I COULD SMELL AN ELECTRICAL FIRE. UPON MY ARRIVAL HOME, I POPPED OPEN THE HOOD AND COULD SMELL ELECTRICAL BURN. I DECIDED TO SHUT THE VEHICLE OFF AND RESEARCH RECALLS AND TECHNICAL SERVICE BULLETINS. I BELIEVE THIS NEW ISSUE FALLS UNDER RECALL T75.

MY GIRLFRIEND WAS TRAVELING 60 MILES PER HOUR DOWN INTERSTATE 167 OUTSIDE OF PUYALLUP, WASHINGTON ON MONDAY, DECEMBER 5, 2016. WINTER HAD FINALLY ARRIVED WITH A LIGHT SNOW AND ICY ROADS. WHILE DRIVING DOWN THE FREEWAY THE DASHBOARD ILLUMINATED AND THE SPEEDOMETER STOPPED RESPONDING. WE HAVE A VERY IMPORTANT PERSON IN MY LIFE, A MOM, AND A STEP-MOM, THAT IS TRAVELING AT THE RATED SPEED LIMIT IN POTENTIALLY ICY CONDITIONS AND WE HAVE LOST ALL SYSTEMS TO INCLUDE AIR SUSPENSION, AIRBAG SYSTEM, ANTI-LOCK BRAKING SYSTEM (ABS) , ELECTRONIC BRAKING SYSTEM (EBS), TRACTION CONTROL.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND 17V435000 (ELECTRICAL SYSTEM). THE CONTACT RECEIVED THE INTERIM RECALL NOTICE SEVERAL MONTHS AGO. THE DEALER (ANCHORAGE CHRYSLER DODGE JEEP RAM CENTER, 2601 E 5TH AVE, ANCHORAGE, AK 99501, (907) 276-1331) WAS UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THEY ESTIMATED MID APRIL OF 2018. THE INTERIM RECALL NOTICE DID NOT GIVE A SPECIFIC DATE FOR WHEN THE REMEDY AND REPAIR PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (GARDEN CITY JEEP CHRYSLER DODGE RAM SRT, 283 N FRANKLIN ST, HEMPSTEAD, NY 11550) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

EVAP LEAK SMALL P0456 - DEALERSHIP IS UNABLE TO FIND ISSUE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, A LOUD NOISE OCCURRED. THE CONTACT NOTICED THAT THE PASSENGER HEADREST AIR BAG DEPLOYED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO RYDELL CHRYSLER DEALER (700 SAN FERNANDO RD, SAN FERNANDO, CA 91340, PHONE (866) 733-3506) WHERE IT WAS DIAGNOSED THAT AN ELECTRICAL CONCERN HEADREST RESTRAINT DID NOT LOCK INTO PLACE, AND THE FRONT PASSENGER SEAT HEADREST RESTRAINT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, WHILE DRIVING 65 MPH, THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO RYDELL CHRYSLER WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

DRIVER SEATBELT DOES NOT RETRACT TO TIGHTEN ON DRIVER WHILE DRIVING OR STATIONARY. SERIOUS SAFETY ISSUE! ADDITIONALLY, NONE OF THE CONTROLS ON THE RIGHT SIDE OF THE STEERING WHEEL WORK EVER; CRUISE CONTROL, PARK ASSIST, LANE DEPARTURE WARNING, ETC.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MILTON RUBEN CHRYSLER DODGE JEEP RAM AT (706) 863-6633 (3508 WASHINGTON RD, AUGUSTA, GA 30907) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT. *TT UPDATED 8/23/18*JB

THE SEATBELT, AFTER BEING PULLED OUT FOR BUCKLING, WILL NOT RETRACT BACK INTO THE HOLDER.

RECALL T36 FROM JUNE 09, 2017 STILL NOT REPAIRABLE DUE TO LACK OF PARTS. IT IS NOW NOVEMBER. I CANNOT BELIEVE SUCH A HAZARDOUS ISSUE CAN BE ALLOWED TO BE UNRESOLVED FOR THIS LONG. HTTPS://WWW.CHRYSLER.COM/UNIVERSAL/WEBSELFSERVICE/PDF/T36.PDF

THE PASSENGER SIDE SAFETY BELT BECAME JAMMED WHILE DRIVING. MY PASSENGER WAS TRYING TO RELEASE THE BELT BECAUSE IT BECAME PAINFUL. I HAD TO PULL THE VEHICLE OVER AND ASSIST MY (ADULT) PASSENGER TO TRY TO GET THE SAFETY BELT RELEASED. ONCE WE WERE ABLE TO FREE THE BELT IT WOULD NOT RETRACT BACK OR LATCH PROPERLY. MY PASSENGER MOVED TO THE BACK SEAT TO USE THE SAFETY BELT FOR THE REMAINDER OF THE DRIVE. THIS JEEP HAS ALSO COMPLETELY SATURATED ME WITH GASOLINE AND SHUT DOWN A SERVICE STATION. THE GASOLINE SOAKED MY HAIR, FACE, AND BODY. AS A RESULT THROUGH THE STATE OF VERMONT I RECEIVED AN EXTENDED WARRANTY FROM MOPAR TO RELIEVE ANY CONCERNS I MAY HAVE ABOUT SAFETY OF THE VEHICLE ONCE THE FUEL SYSTEM WAS REPLACED. CHRYSLER AND MOPAR HAVE CHARGED ME 100.00 DEDUCTIBLE TO REPAIR A FAULTY SAFETY BELT. IT SHOULD BE MANDATORY THAT CHRYSLER REPAIR THE SAFETY BELT AT NO CHARGE. NOT ONLY DID IT PUT MY PASSENGER IN JEOPARDY, HOW EFFECTIVE ARE THE BELTS IN MY VEHICLE IF ONE IS ALREADY BROKEN AFTER ONLY 3.5 YEARS. THE DEALERSHIP REFUSED TO SHOW ME HOW MUCH THE REPAIR COST. I AM OPENING A CASE WITH THE BBB IN ADDITION TO FILING THIS SAFETY REPORT. MY PASSENGER'S SHOULDER AND NECK WERE SORE AS A RESULT OF THIS INCIDENT BUT NO SERIOUS MEDICAL SITUATION OCCURRED. IT COULD HAVE RESULTED IN A FATALITY IF AN ACCIDENT WERE TO OCCUR.

ISSUE: WHEN I PUT FUEL INTO MY 2014 JEEP GRAND CHEROKEE, WHETHER I AM PUMPING OR WHETHER IT IS ON AUTO PUMP, THE FUEL SPITS BACK OUT. EVEN IF YOU TRY HOLDING THE FUEL PUMP LEVER SO THAT ONLY VERY MINIMAL FUEL IS COMING OUT, IT CONTINUOUSLY "STOPS"(LIKE IT SHOULD WHEN THE TANK HAS BECOME FULL) IT'S ALMOST AS IF THE FUEL CANNOT GO DOWN INTO THE VEHICLE, AS THE VEHICLE THINKS AFTER 3 SECONDS OF PUMPING IT IS FULL AND SPITS BACK OUT(USUALLY ALL OVER MY HANDS OR CLOTHES).

I WAS DRIVING DOWN THE STREET AT ABOUT 35 MPH WHEN THE BATTERY ICON FLASHED ON. THE AIR CONDITIONER AND THE RADIO CUTOFF FOLLOWING THE DISPLAY OF THE BATTERY ICON. A FEW SECONDS LATER THE POWER STEERING WENT OUT ALONG WITH A LOSS OF POWER. A MESSAGE DISPLAYED ON THE DASHBOARD TELLING ME TO PULL OVER IMMEDIATELY ALONG WITH A SERVICE TRANS BRAKE MESSAGE AND A FEW OTHERS THAT I CAN'T RECALL. I TRIED TO GET TO A SAFE LOCATION BUT THE VEHICLE SHIFTED INTO PARK AND COMPLETELY TURNED OFF WHEN I WAS GOING LESS THAN 5 MPH. CAUSING THE VEHICLE TO BE STRANDED IN THE MIDDLE OF THE ROAD WITH TRAFFIC TRYING TO GET BY. I SLOWED DOWN BECAUSE THERE WERE VEHICLES IN FRONT OF ME MAKING TURNS. THIS IS THE THIRD TIME THIS HAS HAPPENED. TOWED VEHICLE TO DEALERSHIP AND THEY SAID THE ALTERNATOR BURNED UP. THE BATTERY IS DAMAGED AS WELL. THIS SOUNDS SIMILAR TO THE TWO RECALLS NAMED "ALTERNATOR MAY FAIL RESULTING IN ENGINE STALL". NOTIFIED THE DEALERSHIP AND JEEP CUSTOMER CARE ABOUT THIS AND THEY INFORMED ME THAT THEY CAN FIX THIS RECALL BECAUSE MY VIN IS NOT PART OF THE RECALL. VEHICLE IS OUT OF WARRANTY SO THEY SAY THE REPAIRS WILL COME OUT OF MY POCKET. AFTER THE FIRST TIME THIS HAPPENED ABOUT A YEAR AGO I REFUSE TO DRIVE THE VEHICLE ON THE HIGHWAY BECAUSE OF THE SUDDEN SHUTOFF AND LOSS OF STEERING. I FEEL THIS COULD CAUSE AN ACCIDENT AND I REFUSE TO TAKE THAT RISK.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V572000 (SERVICE BRAKES). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (SHERMAN DODGE CHRYSLER JEEP RAM, 7601 SKOKIE BLVD, SKOKIE, IL 60077, (866) 650-8000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT BELT FAILED TO RETRACT PROPERLY WHEN BUCKLED TO SECURE THE PASSENGER. THE SEAT BELT WAS LOOSELY CONNECTED WHEN LOCKED INTO THE BUCKLE. THE DEALER (COLONIAL SOUTH CHRYSLER JEEP AND DODGE, 42 STATE RD, DARTMOUTH, MA 02747, (508) 984-1900) INDICATED THAT THE VEHICLE WOULD NEED TO BE SCHEDULED FOR DIAGNOSTIC TESTING AND REPAIR. THE DEALER AND THE MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V643000 (SEAT BELTS, AIR BAGS). THE CONTACT WAS UNCERTAIN IF THE VEHICLE WOULD BE REPAIRED BY A DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000(ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KOONS TYSONS CHRYSLER DODGE JEEP RAM (2050 CHAIN BRIDGE RD, VIENNA, VA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF UPDATED 8/13/18*JB

JEEP FAILED TO START FOR WEEKS WITHOUT A JUMP START. REPLACED BATTERY TWICE AND ALTERNATOR ONCE; THIRD BATTERY REPLACEMENT DURING 11.15.2017 REPAIRS. TOTAL INTEGRATED POWER MODULE (TIPM) FOUND TO BE FAULTY. SAFETY ISSUES ARE A MAJOR CONCERN, AS THE TIPM IS CRITICAL FOR THE SAFE OPERATION OF THE VEHICLE.

WHEN ATTEMPTING TO ACCELERATE THE THROTTLE BECOMES UNRESPONSIVE AS IF THE CAR IS OUT OF GEAR. THIS IS WORSE WHEN ATTEMPTING TO ACCELERATE TO MERGE INTO TRAFFIC. THE CAR WILL SLOW DOWN QUITE A BIT BEFORE THE THROTTLE STARTS RESPONDING AGAIN. I NOTIFIED THE DEALER AND THEY COULDN'T ISOLATE THE PROBLEM. THIS HAS HAPPENED MANY TIMES SINCE IT WAS INITIALLY REPORTED.

THE SUNROOF TEMPERED GLASS SPONTANEOUSLY EXPLODED SHATTERING GLASS DOWN ON THE DRIVER WHILE DRIVING ON A THE FREEWAY AT 65 MPH. THERE WERE NO BRIDGES AND IT WAS LIGHT TRAFFIC. DRIVER WAS IN SHOCK AND ALMOST CRASHED. CAR INTERIOR IS FILLED WITH GLASS. THERE ARE NO MARKS ON CAR TO INDICATE A FOREIGN OBJECT CAUSED THE GLASS TO SHATTER.

THE SUNROOF ON MY 2014 JEEP GRANDE CHEROKEE SRT SPONTANEOUSLY EXPLODED AS I WAS DRIVING 70MPH ON INTERSTATE 5 IN OREGON. TRAFFIC WAS MINIMAL AT 3:45 PM. IT WAS 54 DEGREES OUTSIDE AND THE WEATHER WAS CLEAR. IT HAD RAINED EARLIER IN THE DAY. THE EXPLOSION SOUNDED LIKE A GUNSHOT BLAST IN MY EAR. IT WAS VERY SCARY AND EXTREMELY DANGEROUS. THERE WAS ABSOLUTELY NO WARNING, NO CRACKS, NO LEAKS. I DID HAVE THE AUTOMATIC COVER OPEN TO LET LIGHT IN, BUT THE SUNROOF ITSELF WAS CLOSED. THE GLASS EXPLODED UP AND OUT, SO I AM FORTUNATE THAT I ONLY HAD A DUSTING OF GLASS THAT FELL AROUND ME. DEFINITELY, THE MOST FRIGHTENING EXPERIENCE I HAVE EVER HAD WHILE DRIVING.

FUEL PUMP FAILURE AT 1/4 TANK OF GAS. OCCURRED WHILE MAKING A LEFT OUT OF A PARKING LOT. SUDDENLY NO FORWARD PROPULSION OF VEHICLE WHEN PRESSING GAS, IN THE MIDDLE OF EXITING THE PARKING LOT. CLEARED THE LEFT TURN WITH SLOW FORWARD MOMENTUM AND CAR SHUT OFF AFTER MANEUVERING TO SIDE OF THE ROAD. CAR UNABLE TO START AFTER THAT. HAD IT TOWED TO THE DEALER. DEALER ADVISED OF SECONDARY FUEL PUMP FAILURE, WHICH ASSISTS WHEN LESS THAN 1/4 TANK OF GAS AVAILABLE. A SEARCH OF FORUMS INDICATES OTHERS HAVING A SIMILAR PROBLEM.

THE ACTIVE HEAD RESTRAINT SYSTEM SUDDENLY DEPLOYED WHILE DRIVING NORMALLY ON CITY STREETS, AND WAS NOT INVOLVED IN A COLLISION OF ANY KIND. PLASTIC RETAINING CLIPS NOW VISIBLE INSIDE THE HEADREST APPEAR TO HAVE FAILED, PREVENTING RESETTING.

WHILE DRIVING THE JEEP, THE ALTERNATOR SHORTED AND STALLED THE CAR. ALL POWER WAS LOST TO THE ENGINE STEERING AND LIGHTS JUST AS I WAS CROSSING A VERY BUSY INTERSECTION. I WAS ABLE TO ROLL THROUGH THE INTERSECTION WHERE THE CAR DIED IN THE MIDDLE OF THE ROAD. ALTERNATOR BEGAN TO SMOKE HEAVILY. COMPLICATING MATTERS, THE CAR HAS A FULLY ELECTRONIC SHIFTING MECHANISM PREVENTING ME FROM PUTTING THE CAR IN NEUTRAL AND PUSHING IT OFF THE ROAD. IT SAT IN THE MIDDLE OF A ROAD UNTIL A TOW TRUCK ARRIVED.