2014 Jeep Grand Cherokee complaints

MY 2014 JEEP GRAND CHEROKEE DRIVER'S SIDE SEATBELT BROKE WHILE PUTTING IT ON PRIOR TO STARTING THE VEHICLE AND LEAVING MY RESIDENCE . THE SEATBELT IS BACK ORDERED NATIONWIDE AND THERE ARE NO "AFTER-MARKET" PARTS. THIS IS CURRENTLY NOT LISTED AS A RECALLED PART. I AM CURRENTLY WITHOUT A FUNCTIONAL SEATBELT. THE BROKEN PART IS THE PLASTIC PIECE THAT THE SEATBELT FEEDS THROUGH AT THE TOP AND IT WAS LOCATED INSIDE OF THE SEATBELT HOUSING.THE CRACK CAUSED THE PLASTIC PIECE TO REST ON THE SEATBELT TO WHERE IT WAS UNABLE TO RETRACT. THE SEATBELT HAS SINCE REPLACED BY AN AUTHORIZED DEALER. I WAS TOLD THAT THE PART WOULD TAKE ANYWHERE FROM A WEEK TO SEVERAL MONTHS TO ARRIVE. *TT UPDATED 9/24/18*JB *DT*JB

PASSENGER HEADREST EXPLODED WHEN ADJUSTING. VEHICLE WAS NOT IN MOTION.HEADREST EXPLODED FORWARD.

THE ALTERNATOR LIGHT CAME ON IN THE VEHICLE WHILE DRIVING, THEN WITHIN ABOUT 10-15 MINUTES THE RADIO HAD NO SOUND ALTHOUGH THE SCREEN WAS STILL LIT. OTHER LIGHTS THEN CAME ON SUCH AS THE ENGINE LIGHT, ANTI-LOCK BRAKES. ABOUT 5 MINUTES LATER, I HAD TO STOP AT A STOP SIGN, WHEN TAKING OFF AGAIN, THE CAR WOULD BARELY MOVE. IT WOULDN'T GO ABOVE ABOUT 10-15 MILES PER HOUR, THEN IT PICKED UP SPEED BUT I NO LONGER HAD POWER STEERING. AS I PULL INTO A PARKING LOT TO GET THE CAR OFF OF THE ROAD, THE WIPERS TURNED ON (EVEN THOUGH THE SWITCH WAS OFF). WHEN I GOT INTO THE PARKING SPOT, THE CAR COULD NOT BE PUT INTO PARK DUE TO THE POWER ISSUES. I HAD TO HOLD MY FOOT ON THE BRAKE UNTIL THE ENGINE DIED. WITHIN 2-3 MINUTES THE ENGINE DIED. EVERYTHING WAS DEAD, INCLUDING THE POWER LOCKS. THEN A FEW MINUTES LATER THE DASH WOULD LIGHT SAYING THE IGNITION OR ACCESSORY UNIT WAS TURNED ON BUT YOU COULDN'T DO ANYTHING TO TURN IT OFF. EVERYTHING WOULD THEN TURN OFF AGAIN. AFTER SITTING FOR ABOUT 30-45 MIN, THE CAR WOULD START BACK UP BUT IT WAS NOT DRIVEN ANYWHERE, WE HAD IT TOWED. BOTH THE ALTERNATOR AND BATTERY NEEDED TO BE REPLACED WHICH IS WHAT CAUSED THE ISSUES. THE ALTERNATOR IS UNDER A RECALL FOR MY MODEL/YEAR/ENGINE TYPE BUT NOT FOR MY VIN. THE RECALL WAS DUE TO VERY SIMILAR ISSUES, LOSS OF STEERING CONTROL, LOSS OF POWER.

FRONT PASSAGER HEADREST DEPLOYED WHILE PARKED AND IDLING. PASSAGER HAD JUST ENTERED THE VEHICLE.

VEHICLE WAS IN MOTION, TRAVELING WEST. VEHICLE WAS BEING DRIVEN AT NORMAL INTERSTATE SPEEDS. VEHICLE BEGAN TO MAKE A SLIGHT JARRING SOUND ALONG WITH A THUMPING FEELING, AS IF DRIVING ALONG THE KNOCK STRIPS. THIS WAS CONSISTENTLY OCCURRING EVERY 7 SECONDS OR SO, AS IF A TIRE WAS SHREDDED. VEHICLE BEGAN TO ACCELERATE ALONG WITH TRAFFIC FLOW. ENGINE LIGHT BEGAN ILLUMINATING. ENGINE BEGAN TO FEEL LETHARGIC. ALL DIGITAL GAUGES WERE INDICATING NORMAL TEMPS AND PRESSURE. NO TIRE WARNINGS. VEHICLE BEGAN TO EXHIBIT SMOKE SMELL IN VENTS. VEHICLE BECAME HARDER TO ACCELERATE TO ATTEMPT TO ALLEVIATE ISSUE, AS IF STUCK IN BETWEEN GEARS. VEHICLE BECAME HARDER TO CONTROL. SWITCHED FROM LEFT LANE TO FAR RIGHT TO REDUCE SPEED. VEHICLE BECAME MORE LETHARGIC. AS VEHICLE PROCEEDED UP EXIT RAMP TO LEAVE INTERSTATE, TRANSMISSION AUTOMATICALLY WENT INTO NEUTRAL. VEHICLE WAS ABLE TO COAST INTO GAS STATION PARKING LOT. VEHICLE WAS SHUT OFF. RAISED HOOD, AND THERE WAS A SMELL SIMILAR TO ROTTEN EGGS, LIKE A NATURAL GAS SMELL. NO OBVIOUS DAMAGE AS IF IT WAS PHYSICAL. NO BELTS OR HOSES APPEARED LOOSE OR HANGING. NO FLUIDS WERE VISIBLY LEAVING ENGINE. NO SMOKE OR STEAM. ATTEMPTED TO RESTART VEHICLE AFTER SEVERAL MINUTES TO COOL ENGINE DUE TO HOTTER TEMPERATURES. VEHICLE HAS PUSH BUTTON STARTER. VEHICLE WOULD NOT START FOR ROUGHLY 15 SECONDS WITH BRAKE PEDAL DEPRESSED. VEHICLE SOUNDED LIKE IT WAS STRAINING TO START. ROADSIDE ASSISTANCE WAS NOTIFIED. UPON ARRIVAL, TOW TRUCK OPERATOR HAD EXTREME DIFFICULTY ST

THE DRIVER SIDE HEAD REST DEPLOYED WHILE SETTING IN DRIVEWAY. NOT IN MOTION.

I HAVE A PROBLEM WITH THE LEFT FRONT MIRROR IT GIVES ME A PROBLEM SEEING TRAFFIC COMING FROM THE LEFT WHEN I STOP THE MIRROR IS RIGHT IN MY LINE OF SIGHT I MUST LEAN FORWARD TO GET A BETTER VIEW THE MIRROR IS TOO HIGH.

I WAS SITTING AT A TRAFFIC LIGHT WAITING FOR THE LIGHT TO TURN GREEN SO I COULD TURN, WHEN I SMELLED GAS. I THOUGHT IT WAS FROM OUTSIDE THE VEHICLE AS WHEN I OPENED MY WINDOW I COULD SMELL IT OUTSIDE. AFTER I MADE THE TURN, I WAS STOPPED AT THE NEXT TRAFFIC LIGHT WHEN THE VEHICLE STALLED OUT. I TRIED TO START THE VEHICLE BUT IT WOULD NOT START AND AN INTENSE SMELL OF GASOLINE FILLED THE CABIN OF THE VEHICLE. WHEN I EXITED THE VEHICLE I LOOKED UNDERNEATH THE VEHICLE AND NOTICED THAT GASOLINE WAS POURING OUT THE BOTTOM OF THE VEHICLE IN A STEADY STREAM AND APPEARED TO BE DRIPPING FROM OTHER PARTS OF THE UNDERSIDE. I PROMPTLY TURNED OF THE VEHICLE AND BACKED AWAY FROM THE VEHICLE FOR FEAR THAT A FIRE WAS A REAL POSSIBILITY. THE VEHICLE WAS EVENTUALLY TOWED TO A JEEP DEALERSHIP WHICH FOUND THAT THE "TRACED TO FUEL LINE BROKEN FROM INTAKE MANIFOLD." I DO NOT RECALL THE VEHICLE HAVING HIT ANYTHING OR RUN OVER ANYTHING THAT MIGHT HAVE CAUSE ANY DAMAGE TO THE UNDERSIDE OF THE VEHICLE OR THE FUEL LINE.

AFTER THE 3RD PERIODICAL MAINTENANCE PERFORMED AT 59.793 KM ON NOV.2017 THE 28TH,THE VEHICLE IN STANDSTILL WITH THE GEAR ENGAGED SWITCHED SUDDENLY OFF (ECOAND DRIVE MODE ON).PRESSING THE STARTING BUTTON, IT RESTARTED AND REMAINED OK FOR A LONG, BUT WITHOUT ANY ALERT THE SWITCHING OFF HAPPENED AGAIN AND AGAIN. SOMETIMES A CRANKING LEAD TO FAIL THE IGNITION.ONCE THE SHUTDOWN HAPPENED ALSO WITH THE VEHICLE RUNNING, NOT IN STANDSTILL,WITH AN HIGH RISK OF ACCIDENT.SO THE VHL WENT TO WORKSHOP AGAIN IN DEC2017, FEB2018 AND MAR2018 AND THE RESULTS OF THE WORKSHOPS (DIFFERENT IN THESE MONTHS) WAS ALWAYS NOT TROUBLE FOUND.THE PROBLEM OF TURNING OFF IN STANDSTILL,USUALLY HAPPENS AT THE TIME OF DEPARTURE AT THE TRAFFIC LIGHT, IN DRIVE (GEAR 1),BUT IT HAPPENED ALSO IN PARKING MODE, WITH NOT COLD ENGINE AND ON CLUSTER IS REPORTED"LOW OIL PRESSURE" (OIL CHANGE LESS THAN A MONTH AGO). I POINT OUT THAT THE VEHICLE IS USED IN THE STYLE OF MIXED DRIVING, EVERY DAY TRAVELING IN THE CITY BUT ALSO RUNS DAILY ROUTES ON THE HIGHWAY SO I ASSUME THAT THE REGENERATION OF FAP TAKES PLACE CORRECTLY. THE USE OF THE VEHICLE IS NOT HEAVY. THE VEHICLE IS ALWAYS RECOVERED AT NIGHT IN THE BOXG (THE TEMPERATURE DOES NOT FALL BELOW 0 DEGREES) AND THEREFORE IS NOT EXPOSED TO EXTREME WEATHER CONDITIONS. PLEASE CHECK THAT THERE ARE NO RECALL ACTIONS THAT HAVE NOT BEEN CARRIED OUT IN CONSIDERATION OF THE PERSISTENCE OF THE ANOMALY, I REQUEST THAT THE WORKSHOP BE SUPPORTED BY A SECOND TECHNICAL LEVEL TO ALLOW THE RES

THE JEEP NAVIGATION GPS SYSTEM HAS A FAULT THAT HAS CAUSED ME TO MAKE ABRUPT LANE CHANGES. ON SEVERAL OCCASIONS MY JEEP ON-BOARD GPS HAS ORDERED A RIGHT OR LEFT TURN VERBALLY BUT WHEN THE MAP WAS LOOKED AT IT WOULD INDICATE THE OPPOSITE DIRECTION. THE PROBLEM IS THAT IF I LISTEN TO THE SPOKEN DIRECTIONS I MAY BE TURN THE WRONG WAY. IF I CONSULT THE MAP AFTER I BEGIN THE TURN I HAVE TO CROSS LANES. I HAVE NOT YET HAD AN ACCIDENT BUT HAVE HAD CLOSE CALLS. I HAVE ASKED TWO OTHER OWNERS OF JEEP GRAND CHEROKEES 2014 AND BOTH HAD THE SAME PROBLEMS

HAD THE BRAKE BOOSTER RECALL REPLACED LESS THAN WEEK AGO NOW TRACTION STABILITY WARNING LIGHT ALONG WITH BRAKE LIGHT COMING ON AND STAYING ON WHEN TURNING CURVE DOWNHILL. ON HIGHWAY SPEED DOWN STEEP INCLINE ENGAGING BRAKES FRONT BRAKES VIBRATE YET DEALER SAID BREAKS OK.

DRIVING ON BRIDGE, PREPARING TO TURN RIGHT ON THE I 15 HIGHWAY IN BARSTOW ALL LIGHTS FLASHING ON INFO PANEL . JEEP BEGAN TO POWER SURGE UP AND DOWN WINDSHIELD WIPER CAME ON RADIO WENT OFF, POWER STEERING BECAME HARD TO CONTROL NO BRAKES, CAME TO ROLLING STOP AT CHEVRON GAS LOT LENWOOD ROAD . JEEP DID NOT RESTART . DEAD ! VERY SCARY AND DANGEROUS SITUATION. COULD HAVE HAD A SERIOUS ACCIDENT WITH A COMMERCIAL TRUCK. TRUCK HONKED AT ME BECAUSE I CUT HIM OFF TRYING TO GET TO A SAFE STOPING LOCATION. MY WIFE WAS WITH ME AND SHE BELIEVED WE WERE GOING TO DIE SHE SAID. I'M GO INN TO GET RID OF THIS JEEP. I NO LONGER FEEL SAFE DRIVING THIS VEHICLE.. MY WIFE JUST READ ON THE INTERNET THERE ARE 12 RECALLS ON THE 2014 JEEP GRAND CHEROKEE.

OIL PRESSURE SENSOR LIGHT ON AT 50,000 MILES...PULLING CODE P0250

I WAS DRIVING AT ABOUT 10 MPH AND THE FRONT PASSENGER HEADREST DEPLOYED HITTING MY FIANC IN THE THE BACK OF HIS HEAD. IT APPEAR THE PLASTIC LATCH BROKE ON THE INSIDE OF THE MECHANISMS. THIS IS AN EXTREME SAFTELY ISSUE AS I SWERVED DUE TO THE EXTREMELY LOUD NOISE. UPON SEARCHING ON GOOGLE IT APPEARS THIS IS A MAJOR ISSUE WITH THE JEEP'S GRAND CHEROKEES FOR THOSE YEAR. THIS NEEDS TO BE RECALLED BEFORE SOMEONE IS INJURED. IF I WAS ON THE FREEWAY AND IT HAPPENED TO THE DRIVER SIDE SEAT THEN THIS COULD HAVE RESULTED INTO A MAJOR ACCIDENT

WHILE STOPPED AT A LIGHT THE DRIVER'S SIDE ACTIVE HEADREST DEPLOYED STRIKING THE DRIVER IN THE BACK OF THE HEAD. THERE WAS NO COLLISION OR SOMEBODY TOUCHING THE ACTIVE HEADREST. ON INSPECTION FOUND TWO PIECES OF PLASTIC THAT HAD BROKEN OFF OF THE MECHANISM. THE CAR IS FOUR YEARS OLD WITH LESS THAN 47,000 MILES.

MFG 4/1/2013, REPLACED BCM / 4/27/2016 AFTER ENGINE WOULD NOT TURN OFF. SEVERAL MONTHS LATER ENGINE WOULD NOT TURN OFF. REPLACED TRANS VALVE. ON 5/3/2018 THE BCM SHORT CIRCUITED AND ALTERNATOR BURNED WHILE VEHICLE WAS PARKED LEAVING STRONG SMOKE AND BURNT SMELL IN CABIN. VEHICLE HAS 56,000 MILES AND HAS HAD BCM REPLACED TWICE IN 23 MONTHS. NO DIAGNOSES AVAILED AS TO WHY VEHICLE WILL NOT SHUT OFF ON OCCASION. ALL ROUTINE MAINTENANCE AND RECALLS ARE CURRENT. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING 10 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO RESPOND. THE VEHICLE SLID AND CRASHED INTO THE PASSENGER SIDE CORNER PANEL OF A 2009 CHEVROLET TRUCK. THERE WERE NO INJURIES. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKES, SENSOR, AND ALTERNATOR NEEDED TO BE REPLACED. THE REPAIRS WERE COMPLETED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 33977852. THE MANUFACTURER STATED THAT THEY WOULD NOT REPAIR THE VEHICLE BECAUSE IT WAS TAKEN TO AN INDEPENDENT MECHANIC. THE FAILURE MILEAGE WAS APPROXIMATELY 39,000. THE VIN WAS NOT AVAILABLE.

PASSENGER FRONT SEAT ACTIVE HEADREST (AHR) DEPLOYED DUE TO PLASTIC CLIP FATIGUE. THE VEHICLE HAS NEVER BEEN INVOLVED IN AN ACCIDENT AND WAS PARKED IN MY HOME GARAGE WHEN THE AHR DEPLOYED. THE PLASTIC CLIPS/TABS HOLDING THE AHR FROM POPPING OUT BROKE OFF AND LANDED IN THE FRONT PASSENGER SEAT. THIS IS A VERY DANGEROUS ISSUE AS IF IT HAPPENS TO THE DRIVER EXPECTANTLY THIS COULD RESULT IN A SEVERE ACCIDENT. JEEP IS AWARE OF THIS ISSUE AND IS DOING NOTHING.

MY FAMILY WAS DRIVING DOWN THE ROAD AT APPROXIMATELY 50MPH ON A 4 LANE CITY STREET. I WAS SITTING IN THE PASSENGER SEAT SPEAKING TO MY SON IN THE BACK SEAT WHEN I WAS ABRUPTLY HIT IN THE SIDE OF THE FACE WITH THE SEAT. WE HAD NO IDEA WHAT HAPPENED UNTIL MY SON SAID THE SEAT BLEW UP. WE STOPPED AND GOT OUT OF THE CAR TO SEE THAT THE HEADREST HAD DEPLOYED SOMEHOW.

FRONT PASSENGER HEADREST ACTIVE SAFETY DEVICE FAIILURE. FRONT HEADRESTS HAVE ACTIVE DEVICE THAT ARE DESIGNED TO TRIGGER IN A REAREND COLLISION. HEADREST IS DESIGNED TO RELEASE/ SPRING FORWARD TO HELP PREVENT NECK INJURIES WHEN VEHICLE IS STRUCK FROM THE REAR. INTERNAL MECHANISM HAS FAILED PLASTIC SUPPORTS WITHIN ARE BROKEN HEADREST CANNOT BE RESET THUS ACTIVE SAFETY FUNCTION CANNOT FUNCTION. HEADREST IS STUCK IN THE FORWARD OR TRIGGERED POSITION. MY LOCAL JEEP DEALER MILTON RUBEN NOR JEEP CUSTOMER SERVICE WILL WORK WITH ME ON THE COST OF REPAIR. DEALER QUOTED $755+ TO REPLACE. NOTE: THERE ARE REPORTS OF SAME ISSUE WHEN SEARCHED ON THE INTERNET. FAILURE OF THIS DEVICE COULD CAUSE AN ACCIDENT IF FAILURE HAPPENED WHILE DRIVING. IT IS MY OPINION THAT JEEP SHOULD COVER OR AT LEAST COVER SOME OF THE COST OF REPLACEMENT.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE ENTERING THE VEHICLE THROUGH THE DRIVER'S DOOR, THE REAR HATCH WINDOW EXPLODED WITHOUT WARNING OR IMPACT. THERE WERE NO INJURIES. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 80,406.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 30 MPH, THE HEADREST ON THE FRONT PASSENGER SEAT POPPED OFF WITHOUT WARNING. THE HEADREST GRAZED THE HEAD OF A CHILD PASSENGER, BUT THE CHILD WAS UNINJURED. THE DEALER (LITHIA CHRYSLER JEEP DODGE RAM CORPUS CHRISTI, 4313 S STAPLES ST, CORPUS CHRISTI, TX 78411) WAS CONTACTED AND ADVISED THE CONTACT TO DRIVE OR TOW THE VEHICLE TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT OF THE SAME INFORMATION AS THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

THE DRIVER HEAD REST DEPLOUED WHILE DRIVEING ALMOST CAUSEING THE DRIVE TO LOOSE CONTROLL

THE OIL COOLING SYSTEM STARTED LEAKING AT 50K MILES. I NOTICED A BURNING OIL SMELL COMING FROM THE VENTS. THAT NIGHT I HAD A SIGNIFICANT OIL LEAK UNDER THE CAR. AFTER TAKING THIS TO A SERVICE SHOP, THEY LET ME KNOW THAT THIS IS A COMMON PROBLEM.

FRONT PASSENGER SEAT SQUEAKS EXCESSIVELY. DEALERSHIP SAID THE (METAL) SET TRACK IS SOMEHOW WORN DOWN CAUSING THE SEAT NOT TO SIT FIRMLY IN THE TRACK. THIS PLAY BETWEEN THE SET TRACK AND SEAT IS WHAT IS CAUSING THE SQUEAKING. THEY ADVISED ME ON REPLACING THE ENTIRE SEAT TRACK ASSEMBLY. HOW COULD A SEAT THAT DOES NOT PROPERLY SIT IN THE TRACK NOT A SAFETY CONCERN IF AN ACCIDENT OCCURS? ALSO, HOW DOES THE METAL SEAT TRACK GET THAT WORN ON A FAIRLY NEW VEHICLE THAT BARLEY GETS USED (FRONT PASSENGER)?

FRONT SEAT BELT DOES NOT RETRACT DUE TO A CRACKED PLASTIC GUIDE LOCATED AT THE TOP OF THE PILLER. THIS CAUSES FRAYING OF THE BELT AND PINCHES THE BELT SO IT WILL NOT RETRACT. THIS IS A MAJOR SAFETY ISSUE AS THE BELTS ARE USELESS.

DASHBOARD CLUSTER, AND TAIL LIGHTS FLICKERS ON AND OFF WHILE IN LOCKED OR UNLOCKED MODE AND WITH VEHICLE TURNED OFF, AND STATIONARY. WITH OR WITHOUT THE FOB KEY NEAR, AND THE CAR DOES THIS UNTIL BATTERY DIES. IT HAS BEEN AT THE DEALER 3 TIMES, NEW BATTERY STILL THE SAME ISSUE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BROWNS JEEP CHRYSLER DODGE RAM IN PATCHOGUE, NEW YORK) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE BATTERY INDICATOR ILLUMINATED AND DISPLAYED "LOW BATTERY VOLTAGE" AND "BATTERY SAVER MODE". THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

IN THE PROCESS OF PARKING AT MY SISTER'S HOME, I TOOK MY FOOT OFF THE ACCELERATOR AND STARTED TO BRAKE. THE CAR DID NOT SLOW DOWN. I CONTINUED TO BRAKE, BUT THE CAR KEPT GOING FORWARD WITH INCREASING SPEED. I WAS ABLE TO STEER AND NOT HIT PARKED CARS, BUT WENT INTO THE LAWN HITTING A SET OF CONTRACTOR'S SCAFFOLDING SENDING THEM FLYING INTO THEIR HOUSE AND PATIO. THE CAR FINALLY STOPPED ON TOP OF THEIR WELL HEAD, DESTROYING THE WELL COVER AS WELL AS THE PROTECTIVE PIPE FOR THE WELL HEAD. FURTHER INTERNAL DAMAGE WAS DONE TO THEIR WELL, AS THERE WAS NO RUNNING WATER IN THE HOUSE. A TOW TRUCK HAD TO COME TO LIFT THE CAR OFF THE WELL HEAD TO AVOID ANY FURTHER DAMAGE. I HAD BEEN USING THE CRUISE CONTROL EARLIER IN OUR TRIP, BUT IT WAS NOT ACTIVE AT THE TIME.

ON MARCH 4, 2018 MY JEEP WAS PARKED, IN PARK, AT THE TOP OF A DRIVEWAY ON A SLIGHT GRADE. BY MORNING IT HAD ROLLED DOWN THE DRIVEWAY INTO A RAVINE, ROLLING TWICE. THE TOW TRUCK DRIVER CONFIRMED IT WAS IN PARK. I NOW HAVE $20,000 WORTH OF DAMAGE WITHOUT A NEEDED SAFETY CHECK BEFORE REPAIRS CAN BE DONE, IF THAT'S EVEN POSSIBLE. NO ONE CAN EXPLAIN TO ME HOW A VEHICLE, IN PARK, CAN ROLL DOWN A HILL? NOT THE TOW TRUCK DRIVER, INSURANCE ADJUSTER OR BODY SHOP. MY JEEP HAS LOST ALL OF IT'S VALUE WITH THIS MISHAP. I AM FIGHTING WITH INSURANCE BECAUSE I FEEL IT IS A TOTAL LOSS, THEY DISAGREE. I FEEL IT IS UNSAFE. I AM TERRIFIED TO HAVE IT REPAIRED AND RETURNED TO ME. I AM A DISABLED 67 YEAR OLD WIDOW. CAN YOU EXPLAIN?

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ED VOYLE CHRYSLER DODGE JEEP RAM IN MARIETTA, GA WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING 70 MPH, THE TACHOMETER, RPM, SPEEDOMETER, WATER TEMPERATURE, TIRE PRESSURE, ELECTRONIC STABILITY CONTROL, GEAR SHIFTER, SEAT BELT, AND ANTI-SKID WARNING INDICATORS ILLUMINATED. ALSO, THE WINDSHIELD WIPERS INDEPENDENTLY ACTIVATED. WHILE ACCELERATING FROM A STOP, THE GEAR SHIFTER FAILED TO SHIFT OUT OF GEAR. THE VEHICLE WAS TOWED TO RAIRDON'S CHRYSLER DODGE JEEP RAM OF KIRKLAND (12828 NE 124TH ST, KIRKLAND, WA 98034), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V483000 (SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL). THE MANUFACTURER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL AND REFERRED HIM TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. *DT *TT CONSUMER STATED: I HAVE NOW BEEN DRIVING THE JEEP FOR FOUR MONTHS SINCE THE BCM WAS REPLACED. WITHIN THE FIRST MONTH SINCE THE BCM REPLACEMENT, THERE WERE TWO INSTANCES WHERE, DURING A LEFT-HAND TURN, THE INSTRUMENT CLUSTER DROPPED OUT MOMENTARILY (BLINKED) WITH A COINCIDENT FAULT WARNING CHIME. BUT IN BOTH INSTANCES, ALL SYSTEMS IMMEDIATELY RECOVERED AND THERE HAVE BEEN NO OTHER INSTANCES, REGARDLESS OF DRIVING CONDITIONS, FOR THE PAST THREE MONTHS. UPDATED 10/5/18*JB

WHEN DRIVING THE VEHICLE, A "SERVICE SHIFTER" ERROR IS SHOWN ON THE DIGITAL INFORMATION SCREEN ON THE DASHBOARD, BEHIND THE STEERING WHEEL. WHEN THE ERROR IS THROWN, OTHER (MOST ALL) LIGHTS ON THE DASHBOARD (MIL AND OTHERS LIKE TRACTION CONTROL, EMERGENCY BRAKE, ET CETERA) ARE ILLUMINATED AND THERE IS A CHIME SOUND. THE LIGHTS THAT ILLUMINATE THE SHIFTER WILL PULSATE. WHEN THIS OCCURS, SOMETIMES IT FEELS LIKE THE VEHICLE HAS A LOSS OF POWER. THE VEHICLE MUST BE RESTARTED BEFORE IT RESUMES NORMAL OPERATION. THIS HAS OCCURRED REPEATEDLY, EVEN AFTER BEING SERVICED BY A CHRYSLER DEALERSHIP FOR THIS ISSUE. THE HAS OCCURRED DURING WHILE DRIVING AT ALL SPEEDS, WHILE GOING STRAIGHT AND TURNING. THE FIRST OCCURRENCE WAS IN NOVEMBER 2017, AND MOST RECENTLY MARCH 2018.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE MADE A SQUEALING AND WHINING NOISE AND THERE WAS A BURNING ODOR UNDERNEATH THE HOOD. WHILE DRIVING APPROXIMATELY 35 MPH, THE ABS, POWER STEERING, AND BRAKE WARNING INDICATORS ILLUMINATED. ALSO, THE WINDSHIELD WIPERS AND OTHER COMPONENTS BEGAN TO MALFUNCTION. THE CONTACT PARKED AND TURNED OFF THE VEHICLE, BUT IT FAILED TO RESTART. THE CONTACT REPLACED THE BATTERY, WHICH CAUSED THE VEHICLE TO OPERATE APPROPRIATELY FOR A SHORT PERIOD OF TIME BEFORE THE WARNING INDICATORS ILLUMINATED AGAIN. THE CONTACT CHECKED UNDER THE HOOD AND NOTICED SMOKE COMING FROM THE ALTERNATOR. THE CONTACT STATED THE ALTERNATOR AND BATTERY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT CALLED CARY AUTOPARK CHRYSLER JEEP (400 AUTO PARK BLVD, CARY, NORTH CAROLINA 27511, 888-923-9538) AND WAS INFORMED THAT THE ALTERNATOR AND BRAKES FAILED. THE DEALER WOULD NOT ASSIST BECAUSE THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,800.

68105583AF - THIS IS A 2014 SPECIFIC PART WHICH APPEARS TO BE A PROBLEM ON MANY 'PENTASTAR V6' ENGINES FROM CHRYSLER. MULTIPLE VEHICLE MODELS - SAME ENGINE - SAME COOLER. THIS HOUSING IS MADE OF PLASTIC AND EXPOSED TO HEAT WHILE DIRECTLY ON TOP OF THE ENGINE- THE PLASTIC AND ITS ANGLE RELATIVE TO THE ENGINE LENDS ITSELF TO THE LACK OF DURABILITY OF THE COMPONENT. SINCE THE CARTRIDGE OIL FILTER SITS AT AN ANGLE, PRESSURE IS APPLIED AT THE SHOULDER CAUSING CRACKS AROUND THE HOUSING DURING TIGHTENING AT OIL CHANGES. THE PLASTIC NEEDS TO BE MADE THICKER OR MADE OUT OF SOME DIFFERENT AND MORE DURABLE MATERIAL. FURTHER, THE CONSUMER NEEDS TO BE NOTIFIED THAT THIS IS A REAL ISSUE AND CAN APPEAR TO BE COMING FROM THE TRANSMISSION AREA WHEN IN FACT IT IS NOT. DEFINITELY NOT SAFE THAT AN UNWITTING DRIVER CAN FIND THEMSELVES OUT OF OIL POSSIBLY IN THE MIDDLE OF NOWHERE. I AM WILLING TO SUBMIT PHOTOS ONCE I AM ABLE TO REPLACE THIS.

THE DRIVER'S SIDE MIRROR AND WINDSHIELD COLUMN CREATE AN 18 INCH BLIND SPOT. AND, THE MIRROR IS SO TALL IT IS ALMOST IMPOSSIBLE FOR A 5'6" DRIVER TO SEE OVER IT. THERE IS NO SEAT HEIGHT ADJUSTMENT. THE BLIND SPOT MAKES IT VERY UNSAFE TO MAKE LEFT TURNS. I HAVE HAD A FEW CLOSE CALLS AND LAST WEEK IT CAUSED A MINOR FENDER BENDER. I WAS TURNING LEFT ON A RESIDENTIAL STREET IN PAGOSA SPRINGS, CO. BECAUSE OF THE BLIND SPOT, I DID NOT SEE THE CAR COMING UP TO A STOP SIGN. THE JEEP GRAND CHEROKEE MIRROR DESIGN IS DANGEROUS.

FRONT PASSENGER ACTIVE HEAD RESTRAINT DEPLOYED SPONTANEOUSLY OVERNIGHT WITH CAR PARKED IN DRIVEWAY. WEATHER WAS COOL, THERE WAS NO IMPACT TO ANY PART OF THE CAR, NO AIRBAGS DEPLOYED, THE DRIVER SIDE HEAD RESTRAINT DID NOT DEPLOY. BROKEN PLASTIC HOOKS IN THE DEPLOYED HEADREST MADE IT IMPOSSIBLE TO RESET THE DEPLOYED HEADREST. IF THIS SPONTANEOUS DEPLOYMENT HAD HAPPENED WHILE THE CAR WAS BEING DRIVEN IT WOULD CLEARLY HAVE CAUSED A DANGEROUS DISTRACTION. IF THE DRIVER SIDE HEADREST DEPLOYS SPONTANEOUSLY WHILE THE CAR IS BEING DRIVEN IT WOULD CAUSE A VERY DANGEROUS DISTRACTION AND POSSIBLY INJURY TO THE DRIVER MOST LIKELY RESULTING IN AN ACCIDENT OR COLLISION. I HAVE RESEARCHED THIS SITUATION ON THE INTERNET AND I HAVE IDENTIFIED MULTIPLE SIMILAR SPONTANEOUS DEPLOYMENTS DUE TO MATERIAL FATIGUE REPORTED ON FORUMS, WITH NO EFFORT BY FIAT CHRYSLER TO REMEDIATE THE PROBLEM. MY LOCAL JEEP DEALER REFUSES TO REPLACE THE HEADREST AS MY JEEP IS OUT OF WARRANTY. IN MY OPINION, THIS REPRESENTS A DESIGN FLAW IN THE ACTIVE HEADREST THAT COULD RESULT IN INJURY OR DEATH IF THE DEPLOYMENT WERE TO HAPPEN WHILE THE CAR IS BEING DRIVEN.

THE TOUCH SCREEN PANEL FOR MY RADIO GOES OUT AND DOES NOT ALLOW THE RADIO TO PLAY WHILE DRIVING AND WHEN FIRST STARTED. SOMETIMES MY BLUETOOTH DOESN'T CONNECT AT ALL. THREE MONTHS AFTER MY WARRANTY EXPIRED THE SIRIUS RADIO STOPPED WORKING AND I WAS FORCED TO CANCEL MY SUBSCRIPTION. THE STATIONS CAME UP BUT NOTHING WOULD COME OUT OF THE SPEAKERS WHEN I WOULD SELECT THE BUTTONS. TOOK IT TO THE DEALERSHIP AND THEY TOLD ME SINCE MY WARRANTY HAD JUST EXPIRED THEY WOULD NOT COVER THE COST AND I WOULD HAVE TO PAY $600 TO GET A NEW RADIO IF I REALLY WANTED THE SATELLITE RADIO. THEY SAID THE ANTENNA FOR THE SATELLITE RADIO HAD BURNT OUT. MY CAR WAS BARELY 3 1/2 YEARS OLD AT THAT TIME. SOMETIMES WHEN I CONNECT MY PHONE IT DOESN'T ALLOW ME TO SWITCH SONGS UNLESS I CHANGE IT THROUGH MY PHONE. THE WHOLE RADIO, BLUETOOTH, MEDIA SECTIONS ON MY TOUCH SCREEN HAVE GLITCHES.

THE VEHICLE STALLS WHILE YOU ARE DRIVING IT, TRANSMISSION LIGHT COMES ON. IT SAYS PLACE IN PARK TO RESTART BUT SOMETIMES TAKES FOREVER AND THEN IT SPUTTERS. SOMETIMES WHEN YOU TURN THE VEHICLE OFF YOU CAN STILL HEAR THE FUEL PUMP OPERATING. THIS HAS HAPPENED SEVERAL TIMES NOW. I HAVE A CHILD AND IF ANYTHING HAPPENS- LIKE GETTING RAN OVER BY ONCOMING TRAFFIC AND EITHER OF US GETS HURT- SOMEONE IS GOING TO PAY DEARLY. IT'S NOT LIKE JEEP CHRYSLER DOESN'T KNOW ABOUT THIS PROBLEM. PLEASE MAKE THEM PULL ALL OF THESE VEHICLES OFF OF THE ROAD BEFORE SOMEONE GETS KILLED. THANK YOU! THE LAST TIME IT STALLED WAS DURING MY FATHER'S FUNERAL..THANKS JEEP!!! IT STATES THE LAST TIME AND MILES...LET ME TELL YOU, THIS ISNT THE ONLY TIME!!

FOR BOTH THE DRIVER AND PASSENGER FRONT SEATBELTS, THE UPPER HANGING (BELT) BRACKET WHICH ATTACHES TO THE HEIGHT ADJUSTMENT FEATURE HAS CRACKED. THE DRIVER SIDE IS MORE SEVERE THAN THE PASSENGER SIDE, RENDERING IT USELESS AS IT PREVENTS THE BELT FROM PROPERLY TENSIONING/RETRACTING. THIS ISSUE WAS NOTICED LAST WEEK DURING A TRIP TO NORTHERN NEVADA AREA WHERE TEMPERATURES WERE AT A LOW OF BELOW ZERO DEGREES (F), AND AFTER DRIVING ON DIRT ROADS (DESCRIBED BY BUREAU OF LAND MANAGEMENT AS ROADS ACCESSIBLE TO PASSENGER CARS).

THE TOTAL INTEGRATED POWER MODULE HAS BEGUN TO FAIL RESULTING IN DELAYED OR NO ENGINE TURNOVER WHEN IGNITION BUTTON IS PUSHED WHILE PARKED (ALTHOUGH REMOTE START ON KEY FOB WORKS FINE, BATTERY IS FINE AND STARTER IS FINE), DRIVER SEAT MOVING ON ITS OWN WHILE DRIVING ON HIGHWAY, HEADLIGHTS FAILING AT NIGHT WHILE DRIVING ON SUBURBAN STREETS, ETC.

COPY OF A LETTER TO CHRYSLER CHAIRMAN AND CHIEF EXECUTIVE OFFICE SERGIO MARCHIONNE REGARDING SAFETY CONCERNS ABOUT A 2014 JEEP OVERLAND. *LD THE CONSUMER STATED THE THERE WAS NO REPAIR AVAILABLE FOR THE SAFETY RECALL. THE CONSUMER STATED WHILE DRIVING A BATTERY ICON ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER ADVISED THE ALTERNATOR FAILED AS PER THE RECALL. *JS

TL* THE CONTACT OWNED A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH, THE VEHICLE WAS INVOLVED IN A CRASH. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE TIRE DETACHED FROM THE VEHICLE AND THE CONTACT STRUCK A DITCH ON THE SIDE OF THE ROAD. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE HEAD AND SPINE. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS DESTROYED AND TOWED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN), BUT THE PARTS WERE UNAVAILABLE PRIOR TO THE CRASH. THE FAILURE MILEAGE WAS 48,000. *BF *TT THE CONSUMER STATED THAT THE TIRE WAS NOT THE CAUSE OF THE ACCIDENT BUT THAT THE TIRE OFF AT THE TOW YARD.*TR

I HAVE 60K MILES ON MY JEEP, AND NO DEALERSHIP WILL REPLACE THE PLASTIC TOP LOOP PART ON THE SEAT BELT. BOTH ARE CRACKED WHICH CAUSES MY SEAT BELT TO NOT RETRACT. THE DEALERSHIP AND THE MAINTENANCE BOTH AGREE THEY HAVE NEVER SEEN ANYTHING LIKE IT. THEY STATED I'M NOT COVERED BY WARRANTY AND WON'T REPLACE IT. BOTH FRONT ONES WENT OUT. JEEP JUST LOST A CUSTOMER.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000(ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR FOR MONTHS. THE DEALER (ROCKETTOWN CHRYSLER DODGE JEEP RAM, 1221 N H ST, LOMPOC, CA 93436, (805) 617-3000) WAS UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED TO DETERMINE WHEN THE REMEDY AND PART WOULD BE SUPPLIED TO THE DEALER. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THERE WAS A PREMATURE OIL LEAK UNDER THE VEHICLE. THE DEALER (RIVERDALE CHRYSLER JEEP DODGE RAM, 5869 BROADWAY, BRONX, NY 10463, (718) 548-2800) INSPECTED THE VEHICLE AND STATED THAT THE MANUFACTURER WAS AWARE OF A KNOWN ISSUE WITH THE OIL HOUSING FILTER. THE MANUFACTURER HAD A CAMPAIGN TO REPLACE THE SEAL, WHICH THEY STATED THAT THE CONTACT'S VEHICLE WAS INCLUDED IN; HOWEVER, THE DEALER HAD NOT FULLY INSPECTED THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS SLOW TO PICK UP SPEED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ALSO, THE VEHICLE WAS DIFFICULT TO START. THE BATTERY WAS INSPECTED BY THE CONTACT AND THE DRIVER, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS TAKEN TO THE DEALER (MICHIANA CHRYSLER DODGE JEEP RAM FIAT, 120 W MCKINLEY AVE, MISHAWAKA, IN 46545, (574) 254-2010) WHERE IT WAS DIAGNOSED THAT THE ABS MODULE PREMATURELY MELTED AND NEEDED TO BE REPLACED. THE DEALER WAS UNABLE TO VERIFY THE CAUSE OF THE FAILURE AND INDICATED THAT FURTHER DIAGNOSTIC TESTING WAS REQUIRED. THE MANUFACTURER ISSUED THREE RECALLS ON THE BRAKES AND FIVE RECALLS FOR THE ELECTRICAL SYSTEM. THE FAILURE WAS REPORTED TO THE MANUFACTURER TO DETERMINE IF THEY COULD DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TAKATA RECALL: DRIVER SEAT BELT WILL NOT RETRACT PROPERLY AS IT SHOULD, MUST BE GUIDED WITH HAND TO BRING IT BACK TO ORIGINAL STANDING POSITION. NOT COVERED BY DEALERSHIPS OR EXTENDED BUMPER TO BUMPER WARRANTIES.

THURSDAY AFTERNOON, THERE WAS A FAINT SOUND OF A BELT WHIRRING OR SIMILAR, BUT NO CHANGE TO DRIVING. GABRIEL NOTED A WEIRD SMELL WHEN WE PARKED AT HOME, BUT I DIDN'T SMELL IT. I DROVE TO A MEETING AND NOTICED THE SOUND AGAIN, BUT NO LIGHTS ON OR CHANGE TO DRIVING. FRIDAY MORNING, I DROVE TO SCHOOL AND THE BATTERY LIGHT CAME ON, BUT NO OTHER CHANGES. FRIDAY AFTERNOON I DROVE FROM SCHOOL AT 1:20 TO HWY 12 AND MISSION ON MY WAY HOME. WITHIN A FEW BLOCKS THE BATTERY LIGHT CAME ON AND A NOTICE TO GO TO BATTERY SAVE MODE CAME ON. BY MIDDLE RINCON, I STARTED TO SMELL SOMETHING, BUT NO CHANGE OTHERWISE. AT THAT LIGHT, ANOTHER DRIVER WAVED ME DOWN AND WE PULLED INTO VALERO. HE HELPED ME LIFT THE HOOD, WHICH HAD BILLOWING SMOKE BY THEN COMING OUT, AND HE SAID IT LOOKED LIKE THE ALTERNATOR, BUT DID NOT SEE FIRE. I THEN CALLED LITHIA AND THEN AAA TO GET A TOW TO LITHIA, BECAUSE I WAS CONCERNED ABOUT DRIVING IT ANY FURTHER. I WAS CHARGED $5 FOR THE EXTRA .2 MILES OF THE 5.2 MILES IT TOOK ME TO GET TOWED. I REMEMBERED THAT WHEN I GOT MY OIL CHANGE IN LATE DEC-EARLY JAN, BOB TOLD ME THERE WAS A RECALL ON THE ALTERNATOR, BUT THERE WAS NO PART OR SOLUTION AVAILABLE YET. I DID NOT RECEIVE A RECALL LETTER, BUT RESEARCHED TODAY THAT PEOPLE RECEIVED IT IN JULY 2017. MY DEALERSHIP INSISTS ON GOING THROUGH MY EXTENDED WARRANTY AND A $200 DEDUCTIBLE AND DID NOT GIVE ME A CAR FOR THE DAYS IT'S BEEN THERE SO FAR. I HAVE FILED A COMPLAINT WITH THE COMPANY'S RECALL DEPARTMENT.