2014 Jeep Grand Cherokee complaints

FAILED ENGINE OIL FILTER ADAPTER/COOLER ON A 2014 JEEP GRAND CHEROKEE 3.5 LITER V6. HAS ONLY 52,000 MILES. MECHANIC FOUND A CRACK THAT CAUSED MASSIVE OIL LEAK. COST TO REPLACE : $1,500.

I AM HAVING TO REPLACE AN ALTERNATOR ON THIS VEHICLE FOR SUDDEN FAILURE. CURRENTLY THERE IS A RECALL FOR EXACT CONDITION BUT MY VIN IS OUTSIDE OF RECALL LIMITS. I FEEL MY VEHICLE SHOULD BE INCLUDED AS EXACT CONDITIONS EXIST..

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH, THE BATTERY SAVE MODE ALARM SOUNDED, THE STEERING LOST POWER, AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER TOWED TO DICK SCOTT CHRYSLER DODGE JEEP RAM (734-451-2110, LOCATED AT 684 ANN ARBOR RD, PLYMOUTH, MI 48170) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 64,800.

THE AIR CONDITIONER BLOWS HOT AIR IN THE SUMMER AND COLD AIR IN THE WINTER. ALSO, THE POWER LOCKS DO NOT WORK AT TIMES ON THE DRIVER SIDE DOOR.

HI, THE LEATHER ON THE DASHBOARD IS EXTREMELY CRINKLED FROM NATURAL EXPOSURE TO SUNLIGHT. READING IN FORUMS, IT SEEMS THIS IS A MASSIVE ISSUE AND NO RECALL TO FIX THE LINING HAS BEEN IMPLEMENTED.

ON OUR 2014 JEEP GRAND CHEROKEE THE PLASTIC SEAT BELT GUIDE, ON THE DRIVER SIDE HAS CRACKED PINCHING DOWN ON THE SEAT BELT RENDERING IT NOT USABLE. THE SEAT BELT WILL EXPAND OUT, HOWEVER IT DOES NOT RETRACT IN DUE TO THE PRESSURE FROM THE BROKEN PIECE. THE SEAT BELT WILL NOT STOP THE DRIVER IN A SUDDEN IMPACT AND HAS ENOUGH SLACK THAT YOU CAN EASILY MAKE CONTACT WITH THE DASH AND STEERING WHEEL. THIS MALFUNCTION OCCURRED WHILE STATIONARY, AND HAS NOT BEEN RESOLVED BY FCA.

MOTOR OIL IS LEAKING FROM THE OIL COOLER/FILTER HOUSING. OIL HAS PUDDLED IN THE ENGINE VALLEY AND RUN DOWN THE BACK OF THE ENGINE AND TRANSMISSION BELL HOUSING. VEHICLE SMELLS LIKE HOT MOTOR OIL AND OIL LEVEL WAS LOW.

CAR CUT OFF WITHOUT ANY WARNING IN TRAFFIC. I WAS ALMOST REAR ENDED. I HAD TO CALL 911 BECAUSE I WAS BLOCKING TRAFFIC. CAR WAS TOWED. IT WAS DETERMINED THE FUEL PUMP AND FUEL GAUGE SENDER UNIT NEEDED REPLACING WHICH IS EXPENSIVE. THIS CAR IS JUST 4 YEARS OLD AND I'VE KEPT IT SERVICED. IF I HAD BEEN ON THE INTERSTATE I COULD HAVE BEEN INJURED. I HAVE RECEIPTS.

THE CHECK ENGINE LIGHT IS ON DUE TO THE OIL PRESSURE SWITCH. BUT THE CAR DOES HAVE GOOD OIL PRESSURE. AND EVEN AFTER AN OIL CHANGE THE LIGHT WILL NOT TURN OFF

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 17V741000 (ELECTRICAL SYSTEM), 17V435000 (ELECTRICAL SYSTEM), AND 14V634000 (ELECTRICAL SYSTEM). THE DEALER (FERMAN CHRYSLER JEEP DODGE RAM TAMPA, 24314 FL-54, LUTZ, FL 33559, (813) 929-2400) WAS UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS NOT AVAILABLE.

OIL COOLER HOUSING ON MY 3.6 L PENTASTAR ENGINE, WHICH IS MADE OF PLASTIC, HAS DEVELOPED A CRACK CAUSING MOTOR OIL TO LEAK ONTO THE ENGINE AND TRANSMISSION. THERE COULD BE A POTENTIAL FOR A FIRE. DEALER HAS THESE ON BACK ORDER. THIS PART USED TO BE MADE OF METAL ON PRIOR MODELS AND WAS NOT AN ISSUE. SOUNDS TO ME THAT THIS PART SHOULD BE REDESIGNED.

DRIVER'S SIDE ACTIVE HEAD REST THAT IS INTENDED TO SPRING FORWARD IN A REAR END COLLISION HAS ACTIVATED AND IS NOW STICKING FORWARD. THE CAR WAS NOT IN AN ACCIDENT. THE PROBLEM IS BROKEN PLASTIC PINS IN THE HEAD REST. THERE ARE MANY OTHER SIMILAR COMPLAINTS FROM OWNERS ONLINE. I HAVE BEEN TO MULTIPLE JEEP DEALERSHIPS REGARDING THIS ISSUE AND THEY REFUSE TO FIX THE ISSUE. THEY ALSO CLAIM THAT THIS DEACTIVATES THE REST OF THE SAFETY EQUIPMENT INCLUDING AIRBAGS WHICH WOULD BE INCREDIBLY UNSAFE AND UNETHICAL FOR THEM TO NOT REPAIR THIS CLEAR DEFECT.

KEEP GETTING A MESSAGE THAT STATES THE 911 SYSTEM NEEDS MAINTENANCE. WHEN STARTING MY JEEP MY SCREEN WILL STAY BLANK FOR ABOUT 3-5 MINUTES BEFORE COMING ON. WHEN IT IS BLANK I AM UNABLE TO USE MY BACK UP CAMERA, ADJUST MY CLIMATE CONTROLS, BLUETOOTH PHONE. THE VEHICLE WILL SWITCH BETWEEN AIR CONDITIONING AND HEAT, HIGH FAN AND LOW FAN SPEED. WHEN THE SCREEN IS BLANK I AM UNABLE TO DO ANYTHING.....EVEN USING THE BUTTONS BELOW THE SCREEN DO NOT WORK. I AM UNABLE TO UNLOCK MY DOORS USING MY DOOR UNLOCK/LOCK CONTROL ON THE DRIVERS SIDE. WHILE IM DRIVING I CAN UNLOCK MY DOORS, WHICH AS A SAFETY FEATURE I SHOULD NOT BE ABLE TO DO. MY OIL CHANGE NOTIFICATION WILL NOT GO AWAY EVEN AFTER GETTING MY OIL CHANGED.

WHILE DRIVING MY 2014 JEEP GRAND CHEROKEE ONE MORNING WHILE IT WAS STILL DARK I NOTICED THAT THE DRIVERS SIDE HEAD LIGHT WENT OUT AND CAME BACK ON INTERMITTENTLY. THE NEXT MORNING I TRIED AGAIN AND ALL THE LIGHTS WENT IN AND OUT COMPLETELY. PROVIDING A VERY DANGEROUS SATIATION NOT ONLY TO ME BUT OTHER DRIVER'S. I MADE AN APPOINTMENT WITH THE DEALER (HAD TO WAIT ONE WEEK TO GET IT IN TO SERVICE). THEY CHECKED IT OUT AND SAID THEY NEEDED TO ORDER A PART AND GAVE THE JEEP BACK AND WOULD CALL WHEN THEY HAD THE PART. WHEN WE TOOK IT BACK FOR THE REPAIRS THEY KEPT THE JEEP FOR THREE WEEKS TRYING TO FIX THE PROBLEM. SAYING THEY COULD NOT FIGURE OUT THE FIX AFTER CHRYSLER TOLD THEM TO CHANGE A PART IN THE COMPUTER SYSTEM. WHEN THAT DID NOT WORK THEY CONTACTED CHRYSLER AND GOT A TECHNICIAN WHO ADVISE THAT THE HEADLIGHTS WERE THE PROBLEM. THE DEALER CHANGE OUT THE HEADLIGHTS AND CHARGED US $917.88 FOR THE REPAIRS SAYING IT WAS NOT COVERED BY MY EXTENDED WARRANTY. I TRULY BELIEVE THIS IS A CHRYSLER PROBLEM WITH ELECTRICAL ISSUES, WIRING OR COMPUTERS AND SHOULD BE COVERED BY CHRYSLER NOT BY INDIVIDUAL OWNERS. THIS IS SUBSTANTIATED BY ALL THE COMPLAINTS FOR THE SAME TYPE OF PROBLEM.

COOLANT WEEPAGE AT EGR HOSE SAME SYMPTOM AS DESCRIBED IN SERVICE BULLETIN 07-003-14 WHILE STATIONARY

INTERIOR THE LEATHER DASH COVER IS COMING UNGLUED AND WRINKLING UP.

WHILE PULLING INTO PARKING SPOT, AND STOPPING. I PUSHED THE SHIFT LEVER ALL THE WAY FORWARD, UNTIL IT STOPPED, RELEASED THE FOOT BRAKE, AND THE VEHICLE STARTED MOVING BACKWARDS. I STILL HAD MY HAND ON THE SHIFTER, AND ATTEMPTED TO PUSH IT FARTHER, BUT IT WAS ALL THE WAY FORWARD, AND WOULD NOT MOVE FURTHER. AT THE SAME TIME I LOOKED AT THE INDICATOR AND IT SHOWED THAT THE VEHICLE WAS IN REVERSE, AND IT WOULD NOT GO INTO PARK. MEANWHILE THE VEHICLE WAS STILL MOVING BACKWARDS AND ALMOST STUCK ANOTHER VEHICLE. I HAD TO RELEASE THE SHIFTER, AND PUSH IT FORWARD AGAIN, ALONG WITH STEPPING ON BRAKE PEDAL. THIS HAS HAPPENED MORE THAN 3 TIMES. THIS VEHICLE HAS HAD THE SOFTWARE UPDATE DONE TO IT. THE UPDATE IS ONLY GOOD IF YOU ARE TRYING TO EXIT THE VEHICLE. IF YOU ARE NOT PAYING VERY CLOSE ATTENTION, WHEN YOU PARK, THE VEHICLE WILL TAKE OFF IN REVERSE UNEXPECTEDLY, VERY DANGEROUS SITUATION.

OIL FILTER HOUSING LEAK. NOTICED CAR BEGAN LEAKING OIL AFTER JEEP DEALER CHAGNED OIL. TOOK TO A DIFFERENT DEALER, AND FOUND OUT THE OIL FILTER HOUSING WAS LEAKING. KNOWN PROBLEM WITH THIS ENGINE AND YEAR, YET THERE HAS BEEN NO RECALL.

2014 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO TRANSMISSION ISSUES. *LD *JS

AT APPROXIMATELY 60,000 MILES MY ACTIVE HEADREST DEPLOYED ON MY PASSENGER SEAT WHILE VEHICLE WAS PARKED IN A PARKING LOT. THERE WAS NO ACCIDENT OR ANYTHING THAT CAUSED THIS. AFTER READING OTHER COMPLAINTS, THIS APPEARS TO BE A COMMON DEFECT/FAILURE OF THE PLASTIC CLIP THAT HOLDS IT TOGETHER. THIS NEEDS TO BE RECALLED. THE PRICE TO REPAIR IT IS RIDICULOUS AND IT'S OBVIOUSLY DEFECTIVE AND NEEDS TO BE ADDRESSED BY THE NHTSA ASAP. PLEASE ISSUE A RECALL ASAP. SO MANY OTHERS HAVE EXPERIENCED THE SAME THING AND THIS IS GOING TO CAUSE AN INJURY AND/OR ACCIDENT.

OUR JEEP GRAND CHEROKEE WAS SITTING IN OUR CLOSED GARAGE FOR SEVERAL HOURS. WHEN WE WENT INTO OUR GARAGE WE NOTICED THE REAR WINDOW HAD EXPLODED OUT AND THERE WAS GLASS EVERYWHERE. THE WINDOW IS SHATTERED EVERYWHERE EVEN ON THE EDGES. IT SPONTANEOUSLY EXPLODED ON ITS OWN. NO ONE WAS DRIVING OR IN IT AT THE TIME.

THE PASSENGER SIDE SEAT BELT WILL NO LONGER RETRACT WHICH MEANS IT CANNOT PROTECT THE OCCUPANT IN A CRASH I CALLED THE DEALERSHIP TO SCHEDULE A REPAIR. THE DEALER STATED IT WAS OUT OF WARRANTY AND TO CALL THE CHRYSLER HELP LINE. I DID, THE SUPERVISIOR ANTHONY STATED IT WAS A MECHANICAL PART AND OUT OF THE WARRANTY BY MILEAGE AND TIME. I ASKED IF THE AIRBAGS WERE ALSO OUT OF WARRANTY. THE MAN SAID THAT'S RIDICULOUS. I STATED WHAT REASON OTHER THAN A MANUFACTURERS DEFECT WOULD CAUSE THIS HE SAID HE COULDN'T SPECULATE. I SAID ME NEITHER SINCE THE WHOLE ASSEMBLY HAS TO BE REPLACED BECAUSE IT DOESN'T COME APART. WHICH, IN MY OPINION, WOULD PUT THE RESPONSIBILITY BACK ON THE MFG. TO RECAP - A SAFETY COMPONENT THAT IS LEGALLY REQUIRED TO BE USED AND HAS NO REASON FOR BEING INOPERABLE OTHER THAN MFG DEFECT WAS NOT GOING TO BE COVERED. AND THEY DID RECALL WORK ON THE OCCUPANT RESTRAINT CONTROL MODULE WHILE I WAS THERE. HONDA AND OTHERS WARRANTY SAFETY COMPONENTS FOREVER.

THE TRANSMISSION MAY UNEXPECTEDLY SHIFT TO NEUTRAL, "CHRYSLER (FCA US LLC) IS RECALLING CERTAIN MODEL YEAR 2014-2015 JEEP CHEROKEE AND 2015 CHRYSLER 200, JEEP RENEGADE, RAM PROMASTER, AND 2016 FIAT 500X VEHICLES EQUIPPED WITH 9-SPEED AUTOMATIC TRANSMISSIONS." THE RECALL CODE IS S55, BUT THIS CAR NOT INCLUDING THERE

MY 2014 JEEP GRAND CHEROKEE HAS STALLED WHILE DRIVING 3 TIMES; TWICE ON THE HIGHWAY AT SPEEDS IN EXCESS OF 60 MPH, AND ONCE WHILE MAKING A RIGHT TURN ON A BUSY STREET. I PUSH ON THE GAS TO ACCELERATE THE VEHICLE, AND IT STALLS. ALL ELECTRICAL IS STILL ON, BUT I HAVE TO STOP THE CAR, PUT IT IN PARK, THEN I CAN RESTART AND CONTINUE. I WAS ALMOST IN A COLLISION A FEW TIMES BECAUSE OF THE CAR STALLING. THERE ARE NO ERROR CODES OR LIGHTS TO INDICATE WHAT THE PROBLEM IS. JEEP IS NOT TRYING TO FIX THE ISSUE AND ACT AS IF THEY HAVEN'T HEARD OF THIS BEFORE. DEALERSHIPS "CAN'T REPLICATE THE ISSUE" SO THEY JUST GIVE THE CAR BACK. IT FEELS AS IF THE CAR DOESN'T DOWNSHIFT PROPERLY (BIG JARRING MOTION LIKE YOU'VE BEEN REAR-ENDED) WHEN TRYING TO GO UP A HILL, OR PASS A SLOWER VEHICLE. DEALERSHIP ALREADY REPLACED BOTH FUEL PUMPS, BUT DIDN'T FIX THE PROBLEM.

THE BRAKES ON OUR GRAND CHEROKEE STOPPED WORKING WHILE IN A PARKING GARAGE. AFTER GETTING THE CAR TOWED BACK HOME THE DEALERSHIP SAID IT WAS A FAILED BRAKE BOOSTER. THE ISSUE I HAVE WITH THAT IS I HAD TAKEN IT IN FOR THE RECALL EARLIER IN THE YEAR AND IT WAS SUPPOSEDLY TAKEN CARE OF. EITHER THEIR INTERIM FIX DID NOT WORK OR THEY DID NOT DO ANYTHING WHEN I TOOK IT IN THE FIRST TIME. WE WERE FORTUNATE NO ONE WAS HURT.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STARTED TO LOSE POWER AND THE LOW BATTERY INDICATOR ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AS THE CONTACT NOTICED SMOKE FROM UNDERNEATH THE HOOD. A BURNING ODOR WAS PERCEIVED. THE VEHICLE WAS TOWED TO WALSER CHRYSLER JEEP DODGE RAM (866-323-0559, LOCATED AT 314 MAINSTREET, HOPKINS, MN 55343) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000.

EXCESSIVE CORROSION ON THE OUTER THREADS AND NUT THAT HOLD THE HUB (ROTOR/WHEEL & TIRE) ON THE AXLE. I HAVE PICTURES FROM THE FIRST TIME I NOTICED IT ON MARCH 10TH 2018. IT LOOKS EXPONENTIALLY WORSE TODAY. LEFT WITHOUT REPLACEMENT THE WHEEL & HUB WILL FAIL & CAUSE SERIOUD INJURY IN LESS THAN 12 MONTH. RECOMMEND MANDATORY MANUFACTURE RECALL ON 2014 GRAND CHEROKEE. THE PIC ATTACHED IS FROM MARCH 2018. THE CORROSION IS EXPONENTIALLY WORSE ON 11/12/2018.

MY JEEP GRAND CHEROKEE 2014, WAS DRIVING PERFECTLY UNTIL 3 DAYS AGO WHEN WENT TO THE MALL AND PARKED MY CAR IN THE MALL PARKING LOT ( VEHICLE WAS STATIONARY), WHEN RETURNED TO MY CAR GAS WAS DRIPPING FROM UNDERNEATH MY CAR DRIVERS SIDE AND MY CAR DID NOT START AND ENGINE LIGHT TURNED ON, CAR HAD TO GET TOWED TO A BODY SHOP FOR REPAIR. 3 DAYS LATER CAR IS STILL NOT SAFE TO DRIVE BECAUSE IT IS STILL DRIPPING GAS, THIS NEVER HAPPENED BEFORE. I FOUND ONLINE OTHER JEEP GRAND CHEROKEE OWNERS HAD SIMILAR PROBLEMS. PLEASE INVESTIGATE IT'S A SAFETY ISSUE.

PASSENGER FRONT ACTIVE HEADREST DEPLOYED WITHOUT ACCIDENT OR WARNING. JUST POPPED OUT WHILE VEHICLE WAS PARKED IN MY GARAGE. TOOK IT TO THE DEALER, STEPHEN WADE CHRYSLER JEEP IN ST GEORGE UT, AND THEY STATED THAT THE VEHICLE WAS OUTSIDE ITS WARRANTY PERIOD AND THE REPAIR WOULD BE AROUND $600. IT APPEARS THAT PLASTIC TABS ARE ALL THAT HOLDS THIS SAFETY DEVICE TOGETHER. LUCKILY I WAS NOT DRIVING WITH A PASSENGER WHO MAY HAVE BEEN INJURED BY THE SUDDEN VIOLENT DEPLOYMENT.

STEERING WHEEL LOCKED UP WHILE DRIVING, WAS TOLD BY MECHANIC IT IS THE ELECTRIC POWER STEERING PUMP. ALSO A WEEK BEFORE THE DRIVERS HEADREST SUDDENLY DEPLOYED WHILE DRIVING (JEEP HAS NEVER BEEN INTO A CAR ACCIDENT & I AM THE ORIGINAL OWNER TO THIS 2014) WAS TOLD IT WILL BE AT LEAST $2000 WITH ALL PARTS & LABOR. THIS IS VERY SERIOUS AND DANGEROUS AND I HAVE READ THE STEERING WHEEL HAS LOCKED UP ON HUNDREDS OF OTHERS WHILE DRIVING. THE JEEP DID NOT TURN OFF WHEN THE STEERING WHEEL LOCKED UP. WHILE DRIVING TO GET OUT OF THE ROAD THE ENGINE REVVED UP AT 20 MPH AND THE JEEP DID NOT WANT TO GO- HAD TO SWITCH INTO SPORT MODE TO CONTINUE TO DRIVE OUT OF THE ROAD WAY AND THE ENGINE REVVING CALMED DOWN. THE HEAD REST IS BROKE AND CAN NOT GO INTO ITS REGULAR POSITION. DID NOT GET A PRICE ESTIMATE ON THAT YET. THIS SHOULD BE FIXED BY JEEP!!!

THE DRIVER'S SEAT HEADREST HAS SPRUNG APART AND CAN'T BE RESET. THE SOFT SIDE PRESSING AGAINST THE BACK OF THE DRIVER'S HEAD PREVENTS PROPER HEAD POSITION FOR DRIVING. IF THIS HAD OCCURRED DURING DRIVING IT COULD HAVE INJURED THE DRIVER AND/OR CAUSED AN ACCIDENT. THE CONDITION OCCURRED WHILE THE VEHICLE WAS PARKED OVERNIGHT WHEN THE VEHICLE WAS NOT OCCUPIED. WHEN ATTEMPTING TO DRIVE IN THE MORNING IT WAS DISCOVERED.

GEAR SWITCHES FROM DRIVE TO SPORT BY ITSELF WHILE IN MOTION FREQUENTLY FOR LAST 8 WEEKS

WENT TO START MY CAR TODAY, AND THERE WAS A LONG CRANK BUT THE CAR DID NOT TURN ON. THIS HAPPENED 2 MORE TIMES. FINALLY, THE THIRD TIME DURING THE LONG CRANK, I STEPPED ON THE ACCELERATOR AND THE ENGINE FINALLY TURNED ON. DURING THE WHOLE THING, THE DASHBOARD WAS ON, LIGHTS WERE ON, AND RADIO WAS ON - SO IT WAS NOT A BATTERY ISSUE. THERE WAS NO WARNINGS ON MY DASHBOARD AND NO LIGHTS TURNED ON AFTERWARDS - AS IF EVERYTHING WAS FINE. I AM WORRIED BECAUSE I HAVE READ MULTIPLE LISTINGS REGARDING CARS STALLING WHILE IN DRIVE, OR WORSENING OF THESE SYMPTOMS. I KNOW THERE HAS BEEN A TPIM RECALL CONTRIBUTING TO FAULTY STALLING - BUT 2014 MODEL WAS NOT COVERED UNDER THE RECALL. IF MY CAR SYMPTOMS BECOME PROGRESSIVELY WORSE - I AM AFRAID THAT MY CAR WILL SHUT OFF WHILE I AM DRIVING - PLACING ME AND OTHERS ON THE ROAD IN HIGH RISK FOR DANGER.

WHILE I WAS IDLING IN A PARKING LOT A COOLANT HOSE TO MY TURBO SPLIT. THIS HOSE ( THE SIZE OF YOUR THUMB) IS UNDER THE INTAKE MANIFOLD AND IS NOT ACCESSIBLE TO CHECK AND MAINTAIN. SEEING THAT THIS HOSE IS A FEW INCHES FROM THE TURBO AND EVEN CLOSER TO THE RIGHT ENGINE BANK, THE HEAT IS EXTREME. THE HOSE IS A RUBBER HOSE NOT UNLIKE A LAWN MOWER GAS HOSE. IF IT WASN'T FOR THE SMELL OF HOT COOLANT AND BEING STATIONARY, THE ENGINE WOULD OF LOST IT'S COOLANT WITHOUT ANY SIGNS. THE MAINTENANCE PORTION OF THE OWNERS MANUAL ASSUMES WE CAN SEE AND GET AT ALL COOLANT HOSES. THE TURBO HOSE SHOULD LAST LONGER THAN THE COOLANT THAT IN IT, ON MINE IT WAS APPROXIMATELY 82,000 MILES. A STEEL BRADED HOSE WOULD BE MORE APPROPRIATE IN THIS LOCATION. ATTACHED IS THE PORTION OF THE OWNERS MANUAL AND A PICTURE OF THE NEW HOSE IN PLACE. TO REPLACE THIS HOSE THE DEALER HAD TO DROP THE ENGINE OUT OF THE TRUCK AND IT TOOK OVER 10 WEEKS TO GET IT BACK.

FAILURE OF A HEATER HOSE WHILE DRIVING CAUSED EXCESSIVE OVERHEATING WHICH LED TO ENGINE FAILURE. DEALER SAYS THAT MY EXTENDED WARRANTY DOES NOT COVER HOSES THEREFORE THE COST OF REPLACING THE DIESEL ENGINE IS MY RESPONSIBILITY. THE COST IS NEARLY $17,000. I WOULD LIKE AN INVESTIGATION INTO WHY THE HOSE FAILED. WAS IT DUE TO DAMAGE CAUSED DURING PREVIOUS ENGINE WORK?

THE PASSENGER HEADREST ERUPTED AS WE WERE DRIVING DOWN THE ROAD STRIKING ME ON THE HEAD. DIDN'T FEEL GOOD AT ALL. I WAS KINDA DAZED AFTERWARDS. GOOGLED IT AND APPARENTLY I'M NOT THE ONLY ONE. THIS IS GOING TO EVENTUALLY CAUSE AN ACCIDENT SOMEWHERE.

I BOUGHT THE VEHICLE NEARLY 2 YEARS AGO AND IT HAS HAD THIS PROBLEM INTERMITTENTLY. AT LEAST ONCE A WEEK, THE RADIO/PHONE/NAVIGATION PANEL WILL NOT START WHEN THE CAR DOES. SO I HAVE NO HEAT OR AIR CONDITIONING, NO BACK UP CAMERA, NO RADIO, NO HANDSFREE PHONE. THIS SITUATION USUALLY LASTS ABOUT 5 MINUTES BUT EVENTUALLY WILL START. I HAVE NOT BEEN TO THE DEALERSHIP TO SEE ABOUT IT SO I DON'T KNOW WHAT IT IS. BUT THIS HAS THE POTENTIAL TO BE VERY DANGEROUS FOR ME. I AM A REALTOR AND I'VE PUT 70K MILES ON MY CAR IN THE PAST YEAR. I AM IN IT ALL THE TIME AND I NEED THESE FEATURES TO WORK. I BOUGHT THIS PARTICULAR VEHICLE USED AND I LOVE EVERYTHING ABOUT IT, EXCEPT THIS. PLEASE DO A RECALL ON THIS FEATURE. I'M NOT THE ONLY PERSON THAT HAS HAD THESE PROBLEMS.

HAVING EXTENDED STARTING ISSUES,SOMETIMES CAR HAS TO BE TURNED OFF AND THEN BACK ON,HAVE BEEN TO DEALER 2 TIMES ,PURGE VALVE WAS REPLACED ,WITH NO CHANGE IN EXTENDED START.VEHICLE IS STATIONARY.DEALER SEEMED TO BE MORE INTERESTED IN SELLING US OTHER SERVICES UNRELATED TO EXTENDED START SUCH AS COOLANT FLUSH AND TIRES ,SPARK PLUGS ALIGNEMENTS WHICH HAVE ALREADY BEEN COMPLETED BEFORE VISIT,THIS CAR APPEARS TO BE UNDER RECALL R09 , BUT DEALER DOES NOT SEEM TO THINK IT IS

THE ACTIVE HEAD REST DEPLOYED WHILE WE WERE PARKED AND EATING TACO BELL AFTER DRIVING THROUGH THE DRIVE THROUGH. MY GIRLFRIEND AND I HAD PARKED THE JEEP AND BEGAN EATING SOME TACOS. WHILE PARKED, I HEARD A POP SOUND LIKE AN EXPLOSION. IT SOUNDED LIKE A PISTOL HAD BEEN SHOT OFF NEAR MY VEHICLE, I EVEN DUCKED FOR COVER TO ANTICIPATE THE POSSIBILITY OF MORE SHOTS, THEN I REALIZED MY GIRLFRIEND WAS INJURED. SHE HAD BEEN HIT IN THE BACK OF THE HEAD. NOT BY A GUNSHOT BUT BY MY JEEP GRAND CHEROKEE'S (LIMITED 4X4 3.6L V6 2014) ACTIVE HEAD REST SAFETY SYSTEM HAD DEPLOYED WHILE PARKED AND STRUCK HER IN THE BACK OF THE HEAD WHILE WE ATE FOOD IN THE PARKING LOT. MY GIRLFRIEND IS [XXX] AND SHE HAS SINCE SEEN A DOCTOR AND MISSED TIME OFF OF WORK OVER THE INJURY AND PAIN RESULTING FROM THIS DEFECTIVE HEADREST. AFTER READING THAT THERE HAVE BEEN OVER 150 COMPLAINTS OF THIS OCCURRING ALREADY, JEEP, CHRYSLER, DODGE, IS WELL AWARE OF THIS AND THEY HAVE DONE NOTHING TO MAKE ITS OWNERS AWARE OF THE ISSUE. THEY SHOULD BE RECALLING THIS IMMEDIATELY AND THEY KNOW IT. BUT BECAUSE THE DEVICE CANNOT BE REASSEMBLED AFTERWARDS AND MUST BE REPLACED ENTIRELY (COST FOR THE HEADREST ALONE IS ABOUT $800) AND THERE'S TWO PER VEHICLE (AT A MINIMUM) WHICH WOULD RESULT IN JEEP HAVING TO SPEND A GREAT DEAL OF ADDITIONAL TIME AND RESOURCES INCLUDING THE MOST IMPORTANT TO THEM - MONEY. SO BECAUSE JEEP DIDN'T WANT TO ACCOUNT FOR A SMALL DEDUCTION IN THEIR 1.6 BILLION DOLLARS IN PRE-TAX ANNUAL PROFITS, MY GIRLFRIEND A

I HAVE A 2014 JEEP GRAND CHEROKEE SRT. IN THE LAST YEAR AND A HALF, I HAVE HAD TO HAVE THE TRANSFER CASE & REAR END REPLACED. THIS IS JUST UNCALLED FOR ON A 4 YEAR OLD CAR. IT IS CURRENTLY SITTING AT THE DEALERSHIP (HAS BEEN THERE FOR A WEEK SO FAR) TO HAVE THE LIFTERS/CAM REPLACED. THE PARTS FROM CHRYSLER ARE SO FAR ON BACK ORDER THERE'S NO HOPE OF GETTING THEM. THE AFTERMARKET PARTS ARE ALSO ON BACK ORDER. THOSE 2 THINGS TELL ME THAT THIS IS A WIDESPREAD MALFUNCTION WITH THIS ENGINE & SEEMS TO ME TO BE A DESIGN FLAW.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING BETWEEN 5-15 MPH, THE VEHICLE STALLED AND LOST POWER WITHOUT WARNING. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED AFTER A BEEPING NOISE WAS HEARD INSIDE THE VEHICLE. THE CONTACT STATED THAT THE FAILURES WERE INTERMITTENT AND THAT THE VEHICLE RETURNED TO NORMAL, IN MOST CASES, AFTER A PERIOD OF TIME. DUANE LANE'S CHRYSLER JEEP DODGE RAM (10515 EVERGREEN WAY, EVERETT, WASHINGTON 98204, (425) 953-1295) DIAGNOSED THAT THE SURGE CANISTER UNDERNEATH THE HOOD WAS FAULTY DUE TO AN EVAPORATION LEAK. THE SURGE CANISTER WAS REPLACED, BUT THE FAILURES RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

THE HEADREST ON THE FRONT PASSENGER SEAT "DEPLOYED" WHILE I WAS DRIVING. THE SYSTEM IS DESIGNED TO DEPLOY DURING A REAR IMPACT COLLISION. THERE WAS NOT A COLLISION OR ANY OTHER IMPACT. I WAS IN THE CAR ALONE COMING TO A ROUTINE STOP. SUDDENLY HEARD THIS LOUD NOISE AND THE HEADREST HAD DEPLOYED. I DIDN'T KNOW I HAD THIS "SAFETY" FEATURE IN MY CAR. HAD THAT HAPPENED TO THE DRIVERS SEAT WHILE AT SPEED, IT COULD CAUSE ME TO LOSE CONTROL AS THE IMPACT TO THE BACK OF MY HEAD WOULD CERTAINLY BE A MAJOR DISTRACTION IF NOT CAUSE A CONCUSSION. I'M GETTING THE PASSENGER SEAT FIXED UNDER WARRANTY, BUT FCA SHOULD ALSO FIX THE DRIVERS SEAT TO PREVENT INJURY.

POWER STEERING FAILED, POWER STEERING UNIT CRACKED AND LEAKING WAS DRIVING 55MPH ON US 40 NEARING ELKTON. POWER STEERING BECAME HEAVY, CAME TO A STOP AT A RED LIGHT. TURNING INTO A SHOPPING CENTER FOR A AUTOZONE. AT THIS POINT THE VEHICLE WAS NEAR IMPOSSIBLE TO DRIVE. IF THERE WERE AND EMERGENCY MANEUVER TO BE MADE U DEFINITELY WOULD NOT HAVE MADE IT AND EASILY COULD HAVE BEEN INVOLVED IN AN ACCIDENT... CHECKED POWER STEERING RESERVOIR WAS EMPTY, LOOKING AT THE POWER STEERING UNIT THE BOTTOM WAS SOAKED AND BELOW THE POWER STEERING UNIT WAS SOAKED... PURCHASED HYDRAULIC FLUID AND WAS ABLE TO GET THE VEHICLE HOME. LOOKING ONLINE I SAW THERE WERE OTHER COMPLAINTS SIMILAR IN DESCRIPTION.. FILED I BELIEVE WITH THE NTSB, I MAY BE MISSING A LETTER... IN EITHER CASE CHRYSLER/JEEP IS AWARE OF THIS AND I CANT BELIEVE THERE HAS NOT BEEN A RECALL ON THIS... THIS IS A DANGEROUS SAFETY HAZARD. I CAN PROVIDE A MECHANIC'S DESCRIPTION OF DAMAGE...

COLLISION DETECTION INITIATES RANDOMLY WITH NO HAZARDS AT INTERSTATE SPEEDS (70 MPH). APPLIES BRAKES AND WARNING. THIS HAS HAPPENED IN TRAFFIC AND HAS NEARLY RESULTED IN A REAR IMPACT COLLISION ON MULTIPLE OCASSIONS.

JEEP GRAND CHEROKEE OVERLAND HAS NEVER BEEN INVOLVED IN ANY ACCIDENTS WAS PARKED IN MY DRIVEWAY. IT HAD NOT BEEN SETTING FOR MORE THAN 6 HOURS SINCE LAST DRIVEN. I OPENED THE FRONT PASSENGER SIDE DOOR AND THE PASSENGER SIDE HEAD REST ACTIVATED. NEEDLESS TO SAY THIS SCARED THE HECK OUT OF ME, BUT LUCKILY I WAS NOT HARMED. UPON INSPECTION IT LOOKS AS THOUGH THE PLASTIC RETAINERS WHICH HOLD THE UNIT IN SOMEHOW BROKE ALLOWING THE HEADREST TO ACTIVATE.. I AM NOT AN ENGINEER, BUT THIS IS CLEARLY A PROBLEM DUE TO FAULTY ENGINEERING OR MANUFACTURING. AFTER SOME TIME SEARCHING ON THE INTERNET I FOUND TONS OF OTHER JEEP OWNERS WHO HAVE EXPERIENCED THE SAME ISSUE. CLEARLY JEEP IS AWARE OF THIS ISSUE, BUT AS OF YET HAS BEEN IGNORING THE PROBLEM. IF THIS HAD HAPPENED TO THE DRIVERS SIDE HEAD REST WHILE I WAS DRIVING IT COULD HAVE CAUSED A SERIOUS OR POSSIBLY DEADLY ACCIDENT

RADIO DOES NOT COME ON WHEN CAR STARTS. THE AIR CONDITIONING WILL ALSO NOT TURN ON AT TIMES WHEN THIS IS HAPPENING. THE DASH HAS ALSO BEEN EFFECTED AT TIMES, NOT LIGHTING UP. THE RADIO HAS COME ON WHILE DRIVING. THE CAR CAN BE DRIVEN BUT NO FEATURES FROM THE RADIO PANEL.

VEHICLE WAS PARKED IN A PARKING STALL AT THE CITY PARK. I LEFT THE VECHICLE TO PICKUP TOOLS AT THE PARKS BAND SHELTER WHICH WAS ABOUT 40 FEET FROM THE PARKED VECHICLE. I RETURNED TO PARKED LOCATION AND THE VECHICLE WAS GONE. I FOUND IT ABOUT 20 FEET AWAY WEDGED UP AGAINST THE PARK SHELTERS PILLAR WITH A BICYCLE WEDGED UNDERNEATH THE VECHICLE. THE VECHICLE WAS STOPPED BY BRICK COLUMN ABOUT 4' FROM THE PLAYGROUND. 3 SCHOOL AGE BOYS WERE MERE SECONDS FROM BEING STRUCK BY THE VECHICLE. THE VECHICLE NEVER TURNED OFF AS WHEN I EXITED THE VECHICLE AND PUT IT INTO PARK, THE VECHICLE DIDN'T 'SHIFT' INTO PARK AS EXPECTED. THE INCIDENT WAS CAUGHT ON CAMERA BY THE PARKS SECURITY CAMERA. IT'S IS TERRIFYING TO SAY THE LEAST. AFTER THE FACT PHOTOS ARE INCLUDED HERE AS WELL.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE LEATHER ON THE DASHBOARD WAS STARTING TO BUBBLE. THE ADHESIVE WAS NOT HOLDING THE MATERIAL PROPERLY. THERE WERE NO CRACKS IN THE DASHBOARD AND THERE WERE NO AIR BAG INDICATORS ILLUMINATED. THE SEPARATION OF THE LEATHER ON THE DASHBOARD CREATED A GLARE ON THE WINDSHIELD, WHICH OBSTRUCTED THE CONTACT'S VISION WHILE DRIVING. THE VEHICLE WAS TAKEN TO SCHLOSSMANN DODGE CITY CHRYSLER JEEP RAM FIAT (19100 W CAPITOL DR, BROOKFIELD, WI 53045, (262) 790-9000) WHO STATED THAT THEY DID NOT SEE A RECALL AND ADVISED HIM TO CALL THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND RESTATED THAT THERE WAS NO RECALL FOR THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

WHEN I START UP MY TRUCK THE CENTER CONSOLE WILL NOT COME ON RIGHT AWAY, IT TAKES ABOUT 3 TO 5 MINUTES FOR IT TO COME ON, SO WHEN I'M BACKING UP I CANNOT TELL IF ANYTHING IS IN MY WAY. MY SENSORS DON'T WORK, ETC. WHEN IT DO DECIDE TO COME ON, A MESSAGE POPS UP ( VEHICLE PHONE REQUIRES SERVICE PLEASE CONTACT YOUR DEALER ) THIS IS THE SECOND TIME THIS HAS HAPPENED THE FIRST TIME THIS HAPPENED I TOOK THE VEHICLE TO THE DEALERSHIP AND I WAS TOLD THAT THE RADIO HAS TO BE REPLACED.SO I HAD THE RADIO REPLACED AND THIS HAPPENED LESS THAN A YEAR AGO. NOW IT'S HAPPENING AGAIN. THIS STARTED 9/24/2018 AND HAVE BEEN HAPPENING EVERY DAY SENSE THEN.

LEAK FROM THE OIL COOLER HOUSING ON ENGINE CAUSING A POOLING OF OIL MAKING A FIRE HAZARD