2014 Jeep Grand Cherokee complaints

WENT THROUGH A CAR WASH AND 2 MINUTES LATER ABS AND TRACTION CONTROL LIGHT CAME ON IN THE DASH ALSO SERVICE FOUR WHEEL DRIVE CAME ON WITH A CHIME SOUND I TOOK THE VEHICLE TO HAVE CODE READ AND STORED CODES ARE AS FOLLOWS U041500, U040300 THE ABS LIGHTS AND TRACTION CONTROL LIGHT AND SERVICE 4 WHEEL DRIVE LIGHT WENT OFF A DAY LATER WAS TOLD A POSSIBLE WATER GOT INTO SOMETHING AND THEN DRIEDOUT

I HAD MY VEHICLE IN FOR AN OIL CHANGE EXACTLY 2 MONTHS AGO, MILEAGE WAS AT 58733. THE OTHER DAY AFTER A TRIP OUT OF TOWN, I NOTICED A LARGE PUDDLE OF OIL UNDER MY CAR. TAKE MY CAR IN TO THE DEALERSHIP, MILEAGE IS NOW AT 60579, THINKING MAYBE SOMETHING WASN'T TIGHTENED PROPERLY AFTER THE OIL CHANGE TO FIND OUT THAT MY OIL FILTER ADAPTER HOUSING IS LEAKING DOWN THE BELL HOUSING. THE OIL LEAK WAS NOTICED WHILE VEHICLE WAS STATIONARY. MY VEHICLE IS NO LONGER UNDER EXTENDED WARRANTY, IT JUST RAN OUT 7 MONTHS. REPAIRS COST ME $1200.00. I REACHED OUT TO DEALER AFTER READING ALL THE KNOWN ISSUES WITH THIS PROBLEM WITH JEEP AND ASKED IF THE HOUSING COULD HAVE BEEN CRACKED UPON THE LAST OIL CHANGE. OBVIOUSLY, I DO NOT REALLY DRIVE THAT MUCH BUT AFTER THIS LONG TRIP IS WHEN THE OIL REALLY POURED OUT OF THE CAR.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING 75 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. AN UNKNOWN DEALER AND THE MANUFACTURER WERE NOTIFIED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS 72,000.*DT *TR

ABS AND STABILITY LIGHT CAME ON WHILE DRIVING 45 MPH ALSO THE DASH SAYS SERVICE FOUR WHEEL DRIVE IT ALL HAPPENED AT THE SAME TIME I THINK IT MIGHT BE PART OF THE ABS RECALL

CONSTANTLY WILL MAKE A SQUEELING SOUND EVERY MORNING ON START UP. LASTS OVER A MINUTE - NOT EVEN ON COLD DAYS! HAVE HAD IT LOOKED AT - STATE CAN'T DUPLICATE THE OEUVRE (OF COURSE BECAUSE IT'S ALWAYS THE FIRST START UP! ROUGH IDLE EVERY 2-3 MINUTES, TRANSMISSION SHIFTS HARD OUT OF FIRST GEAR. POUR FUEL ECONOMY AS WELL. MAINTENANCE HAS BEEN DONE. JUST BOUGHT THE CAR - SEVERAL ISSUES

SQUEELING ON EVERY START UP. HARD SHIFTING SEVERAL COMPLAINTS. CHRYSLER HAS ISSUED A SERVICE BULLETIN #07-002-15 REV. A TO ADDRESS A SCREECHING NOISE ON STARTUP, OR MORE SPECIFICALLY AN IDLER PULLEY NOISE DURING COLD START ON THE VEHICLES LISTED BELOW: 2014 ' 2015 JEEP CHEROKEE 2011 ' 2014 JEEP GRAND CHEROKEE 2011 ' 2014 DODGE DURANGO 2011 ' 2014 DODGE CHARGER 2011 ' 2014 DODGE CHALLENGER 2011 ' 2014 CHRYSLER 300 2011 ' 2014 DODGE JOURNEY 2011 ' 2014 CHRYSLER 200, DODGE AVENGER 2011 ' 2014 CHRYSLER TOWN AND COUNTRY, DODGE CARAVAN THE BULLETIN APPLIES ONLY TO VEHICLES BUILT ON OR BEFORE SEPTEMBER 01, 2014 AND THOSE VEHICLES EQUIPPED WITH 3.2L V6 24V VVT, OR 3.6L V6 24V VVT ENGINE. CHRYSLER STATES THAT THE SOUND IS A LOUD HIGH FREQUENCY SCREECHING NOISE ON STARTUP THAT HAPPENS WITHIN 20 SECONDS OF ENGINE STARTUP AND LASTS ABOUT 90 SECONDS INTERMITTENTLY DURING A COLD ENGINE START, APPROXIMATELY 0 DEGREES C (32 DEGREES F) AND BELOW. THE FIX IS A NEW UPDATED IDLER PULLEY #05281301AA IDLER PULLEY

IN COLD TEMPERATURES, THE JEEP QUADRALIFT AIR SUSPENSION SYSTEM FREEZES AND SHORTS OUT THE RELAY. THIS RENDERS THE AIR SUSPENSION USELESS AND MAKES DRIVING UNSAFE. MY VEHICLE WAS FIXED ONLY TO HAVE THE UNIT FAIL A WEEK LATER WITH THE SAME ISSUE. THERE IS CLEARLY A DEFECT IN THE DESIGN OF THE SYSTEM IN THAT IT DOES NOT WORK IN COLD TEMPERATURES.

WHILE DRIVING NORMALLY THE PASSENGER SIDE ACTIVE HEADREST DEPLOYED. AFTER SEARCHING, IT APPEARS THIS IS A COMMON ISSUE, BUT THERE HAS BEEN NO RECALL. THIS IS A SAFETY ISSUE THAT COULD CAUSE AN ACCIDENT IF IT HAPPENS ON THE DRIVER SIDE. THE SYSTEM DID NOT ACTIVATE, BUT THE PART OF THE HEADREST THAT HOLDS THE LOCKING PIN BROKE, WHICH ALLOWED THE LATCH TO RELEASE WITHOUT THE SYSTEM ACTIVATING.

I WAS DRIVING NORMAL CITY STREET SPEED (APPROX. 40-45MPH) WHILE RUNNING SOME ERRANDS ON MARCH 23, 2019 WHEN ALL OF SUDDEN MY FRONT PASSENGER SEAT HEADREST SPRANG OPEN WITH A LOUD NOISE. THERE WAS NO ACCIDENT OR COLLISION TO PROMPT THE RELEASE OF THE HEADREST. WHEN RETURNING HOME, MY HUSBAND AND I TRIED TO PUT THE HEADREST BACK INTO PLACE WHEN WE NOTICED A PLASTIC BRACKET THAT WOULD HOLD THE PIN IN PLACE, AND THEREFORE LOCK THE HEADREST BACK INTO POSITION, WAS BROKEN. I CALLED MY LOCAL JEEP DEALERSHIP THAT FOLLOWING MONDAY TO INQUIRE ABOUT REPAIRING THE HEADREST. BECAUSE MY CAR IS OUTSIDE OF ITS WARRANTY, THE PARTS AND LABOR WOULD COST ME $1000. THE SERVICES SPEACIALIST AT THE DEALERSHIP THEN SUGGESTED TO ME THAT I SHOULD GET IN A LITTLE "FENDER BENDER" AND HAVE THE HEADREST REPAIRED UNDER MY INSURANCE COVERAGE (ALSO KNOWN AS INSURANCE FRAUD). I FIND IT APPALING THAT A FLAW IN THEIR DESIGN, WHICH COULD POTENTIALLY CAUSE AN ACCIDENT (IMAGINE IF MY DRIVER'S SIDE HEADREST ALL OF A SUDDEN DEPLOYS WHILE I'M DRIVING??), IS NOT BEING MANAGED BY THE CAR MAKER, AND INSTEAD, ACCEPTS THE MONEY FOR THE REPAIRS ANY WAY THEY CAN GET IT. I AM ABSOLUTELY DISGUSTED BY THIS INCIDENT, BUT GRATEFUL THAT NO ONE WAS SITTING IN THE PASSENGER SEAT WHEN THE HEADREST SNAPPED.

MY CAR IS A 2014 JEEP GRAND CHEROKEE LIMITED 3.6L. IT HAS HAD 9 RECALLS, COMPLETED. I HAD DASHBOARD ISSUES WHERE THERE WERE NO DISPLAYS OR LIGHTING. THE DEALER COULD NOT REPEAT THE ISSUE. THEY DID FINALLY AND REPAIR. THE GAS TANK HAD VENTILATION ISSUES AND WOULD NOT FILL BEYOND A HALF A TANK. I AM SUFFERING THE SAME ISSUE. THE RADIO AND GPS SYSTEM WENT TOTALLY OUT. JEEP REPLACED THE ENTIRE SYSTEM. THOUGH THE VEHICLE IS A 2014, I PURCHASED AND RECEIVED IT IN MAY 2013. MY MILEAGE IS ABOUT 79,000. AT THE COST OF $3000.00 I HAD PURCHASED THE MOPAR LIFETIME MAXICARE WARRANTY. I WAS TOLD THIS COVERED EVERYTHING FOR THE VEHICLE AS LONG AS I OWNED IT EXCEPT FOR WEAR/TEAR ITEMS. THE RADIO/GPS SYSTEM WAS DEEMED DEFECTIVE AND REPLACED BY JEEP IN MARCH 2018. AFTERWARDS, WHEN THE CAR IS DRIVEN THERE IS A DASHBOARD INTERNAL RATTLE/HUM THAT TOTALLY RESTRICTS ANY HEARING WHILE DRIVING ABOVE 40-50 MPH. I TOOK THE VEHICLE BACK FOR THIS PROBLEM. THE DEALERSHIP CHECKED THE CENTER CONSOLE SPEAKER AND STATED THEY COULD NOT REPRODUCE THE EVENT. IT IS SO LOUD IT DROWNS OUT ALL NOISES INSIDE AND OUT SUCH AS SIRENS. I HAVE JUST RECEIVED ANOTHER RECALL NOTICE. I ATTEMPTED TO MAKE THE APPT ON 3/10 THEY SCHEDULED ME FOR 4/3/19. I TOLD THEM THAT THE GAS TANK AGAIN WILL NOT TAKE MORE THAN 3-4 GALS OF GAS WHICH LEAVES ME WITH LESS THAN A HALF OF TANK, AND THAT THE RATTLE IS GETTING WORSE.THEY ASSURED ME THEY WOULD EXAMINE ALL THE ISSUES, BUT EVEN THOUGH I PURCHASED THE LIFETIME MAXICARE, I WILL HAVE TO PAY

JEEP RANDOMLY STALLS DRIVING ON FREEWAY AND/OR JERKS WHEN DOWNSHIFTING. VEHICLE ALSO DOWNSHIFTS HARD FROM 8TH TO 6TH GEAR, ALL OTHER GEAR SHIFTS ARE FINE. WHILE DRIVING AT 60 MPH VEHICLE STALLED WHEN ACCELERATING TO SPEED UP. VEHICLE ATTEMPTED TO DOWNSHIFT FROM 8TH GEAR WHEN STALL OCCURRED. ONCE VEHICLE WAS STOPPED IT STARTED BACK UP WITHOUT ISSUE TO DESTINATION. IT HAS CHUGGED 5 SEPARATE TIMES WHEN DOWNSHIFTING ON FREEWAY IN THE 7 WEEKS OF OWNING CAR, THIS TIME IT COMPLETELY DIED. NO CHECK ENGINE LIGHT OR OTHER INDICATIONS OF ENGINE/TRANSMISSION FAILURE. NO FAILURES RECORDED TO ONBOARD COMPUTER. GAS TANK 3/4, OUTSIDE TEMP 38, OIL TEMP 180, TRANSMISSION TEMP 140; NORMAL ACCESSORIES ON INCLUDING LIGHTS, RADIO, HEATER, SEAT WARMER LOW. ALL RECALLS UP TO DATE INCLUDING CAMPAIGN UC1.

AT THE TIME WHEN THE MANUFACTURERS WARRANTY HAS JUST RUN - THE OIL FILTER ADAPTER BRACKET HAS STARTED LEAKING CAUSING OIL LOSS IN THE ENGINE. THIS WAS FOUND BY THE OIL SPOTS ON THE DRIVEWAY THAT WERE NEVER THERE BEFORE. I SEARCHED ONLINE AND FOUND TSB SB-10058301-5939 IN THE NHTSA WEB SITE. THE TSB TELLS THE MECHANIC TO USE A WOODEN DOWEL PUSHED DOWN ALONG THE FRONT OF THE ENGINE OIL FILTER INTO THE "VALLEY" AND WHEN IT IS PULLED OUT TO LOOK FOR OIL ON THE TIP. THIS IS EXACTLY WHAT I FOUND. THE OIL FINDS ITS WAY AROUND THE BLOCK AND ALONG THE TRANSMISSION AND DRIPS OFF THE SHIELD ONTO THE GROUND. THIS IS A VERY EXPENSIVE REPAIR AS THE PART ALONE IS RUMORED TO BE $799 PLUS THE LABOR. IT IS AN DESIGN FLAW IN THAT IT IS A PLASTIC PART WHERE PREVIOUSLY IT WAS A METAL PART - COST SAVINGS THAT CREATED A DEFECT. SO FAR -I HAVE NOT BEEN ABLE TO GET THE DEALER TO PAY FOR THE REPAIR. AND I CAN NOT AFFORD THE REPAIR ON MY OWN. THIS SHOULD BE A RECALL BECAUSE OF THE POSSIBILITY OF A FIRE WHEN THE OIL IS LAYING ON TOP OF A HOT ENGINE IS A PUDDLE.

SERVICE KEYLESS ENTRY. AFFECTING MANY JEEP GC MODELS. I WAS LEFT STRANDED.

THERE IS A BUTTON ON THE INSIDE OF MY JEEP GRAND CHEROKEE TO OPEN THE FUEL DOOR AND EVERY TIME I HIT THIS BUTTON THE FUEL DOOR WOULD MAKE A SOUND LIKE IT WAS TRYING TO OPEN AND IT WOULDN'T. SO I WAS UNABLE TO PUT GAS IN MY CAR. I TOOK IT TO MY NEAREST DEALERSHIP AND THEY HAD TO REPLACE THE FUEL DOOR HOUSING. PARTS AND LABOR COST $448 WITH TAX AND IT WAS A 3 1/2 HOUR JOB TO DO BUT I HAD TO FIX THIS IN ORDER TO PUT FUEL INTO MY CAR.

THE FRONT PASSENGER SEATBELT ALL OF A SUDDEN STARTED TO NOT RETRACT. IT CAME TO A POINT WHERE THE PASSENGER WOULD STRAP IN THE BELT AND THEY WOULD HAVE ENOUGH ROOM ON THEIR LAP FOR AN ADDITIONAL 2 PEOPLE IN ORDER FOR BELT TO FEEL SECURE. WHEN I FINALLY GOT IT TO RETRACT BACK IN, I COULDN'T GET IT OUT AGAIN. IN ORDER FOR A PASSENGER TO SIT COMFORTABLY WHILE WEARING THE BELT, THEY WOULD HAVE TO RECLINE THE SEAT ALL THE WAY BACK. I REACHED OUT TO 2 DIFFERENT JEEP DEALERS IN MY AREA AND RECEIVED A QUOTE FOR ABOUT $540.00 BEFORE TAXES. I WAS ALSO TOLD IF MY VEHICLE WAS UNDER 60,000 MILES, I COULD HAVE GOTTEN THE WORK DONE FOR FREE. MY LUCK RIGHT?! IT IS RIDICULOUS THAT I HAVE TO PAY ABOUT $600 FOR SOMETHING THAT IS AN APPARENT ISSUE FOR A LOT OF OTHER JEEP GC OWNERS. THERE SHOULD BE AN OPEN AND ACTIVE RECALL FOR THIS AS IT IS A SAFETY ISSUE! TO MAKE MATTER WORSE, MY DRIVER SEATBELT FEELS LIKE IT IS ALSO ON ITS WAY OUT BECAUSE IT IS SLOWING RETRACTING AFTER I TAKE IT OFF. I LOVE MY JEEP, HOWEVER, THE COMPANY NEEDS TO GET THEIR ACT TOGETHER AND REALIZE THAT THIS A SERIOUS ISSUE THAT CAN AND WILL RESULT IN SERIOUS INJURY OR DEATH DUE TO A FAULTY SEATBELT RETRACTOR THAT SHOULD BE BROKEN AFTER 5 YEARS!!!!!

WHEN DRIVING ON THE HIGHWAY AT 60 MPH THE VEHICLE MADE A POPPING SOUND AND SHIFTED INTO NEUTRAL. THERE WERE NO WARNING LIGHTS PRIOR TO THE INCIDENT. THE VEHICLE HAS 64,000 MILES AND SUFFERED COMPLETE TRANSMISSION FAILURE.

TWO OCCURRENCES OF CATASTROPHIC ENGINE FAILURE LEAVING ME STRANDED ON HIGHWAY FEARING FOR MY LIFE. FIRST EVENT DEALER HAD JEEP FOR 5 MONTHS TO "REPLACE MOTOR" I HAD TO CONTACT THEM SEVERAL TIMES AFTER GETTING IT BACK TO OBTAIN DOCUMENTATION AND WAS TOLD ORIGINAL WARRANTY OF 100K MILES WOULD BE RENEWED. RECENT SECOND OCCURRENCE AT 60K MILES ON NEW MOTOR DEALERSHIP HAS NOW HAD VEHICLE FOR OVER 2 MONTHS. NOW TRYING TO CHARGE ME FOR HIGH PRESSURE DIESEL PUMP THEY REPLACED, CAR STILL NOT RUNNING. PLAN TO REPLACE ALL VALVES, WILL IT RUN? INITIALLY IT HAD SHOWN SO MANY CODES THEY COULDN'T DETERMINE WHY THE CAR FAILED. NHTSA HAS OVER 130 COMPLAINTS ON THIS MOTOR. JEEP FIAT CHRYSLER AWAITING GOVT. TO SIGN OFF ON EMISSIONS SCANDAL SETTLEMENT THAT WILL ALLOW THEM TO NOT HAVE TO BUY BACK THIS VEHICLE, UNLIKE VOLKSWAGEN WHO DID THE RIGHT THING FOR SAME ISSUE AND BOUGHT BACK. UNLIKE VOLKSWAGEN THIS VEHICLE HAS MULTIPLE DOCUMENTED DEFECTS AND SAFETY ISSUES. I AM BEING STONEWALLED BY JEEP FOR RESOLUTION. SINCE MY PURCHASE OF THIS JEEP IN 10/2014 IT HAS BEEN IN FOR REPAIRS UNRELATED TO NORMAL USE MORE TIMES THAN I CAN COUNT, OVER 7 MONTHS IN SHOP WHILE I AM PAYING ON IT WITHOUT BEING ABLE TO USE IT. I PURCHASED THIS VEHICLE FOR RELIABILITY, IT HAS FAILED THAT TEST OVER TIME. THEY COULD AGAIN REPLACE THE MOTOR AND I DO NOT WANT THE VEHICLE BACK, I WILL NOT AGAIN RISK BEING STRANDED ON THE HIGHWAY, ENGINE NEARLY ON FIRE AFTER SHAKING, KNOCKING, ROCKING, AND SMOKING NOT ABLE TO TURN OFF UNTIL IT

2014 JGC WITH PENTASTAR 3.6L V6 GAS ENGINE STARTED MAKING A TICKING SOUND AT START UP APPROXIMATELY 3 WEEKS AGO. THE SOUND DID NOT DIMINISH AFTER WARM UP. DIAGNOSED TODAY AS A FAILED LIFTER AND POSSIBLE CAM DAMAGE AS WELL. INQUIRED OF THE DEALER ABOUT TSB 09-002-14 AND WAS TOLD THIS ISSUE WAS LIMITED TO ONLY 2011-2013 MODEL YEARS AND THAT THE ENGINE IN MY VEHICLE WAS MADE AFTER THE DATE OF THE AFFECTED ENGINES AND WAS NOT INCLUDED IN THE REPAIR/WARRANTY BEING OFFERED BY FCA REGARDING THE ENGINE. THE VEHICLE WAS MANUFACTURED IN JUNE 2013 AND PURCHASES IN SEPTEMBER 2013.

AS APPROACHING AN INTERSECTION I BEGAN TO COAST AND PLACE MY FOOT ON THE BRAKE. AT THE TIME I STARTED TO BRAKE, THE VEHICLE SURGED FORWARD FOR 1 SECOND. AS I CAME CLOSER TO A STOP, THE VEHICLE SURGED AGAIN AT WHICH POINT I HAD TO "STAND" ON THE BRAKE PEDAL TO PREVENT ME AND MY FAMILY FROM REAR-ENDING A VEHICLE AND GOING INTO A BUSY INTERSECTION.

VEHICLE HAS 107,000 AND WAS TOLD THERE IS A PIN HOLE LEAK IN THE RACK AND PINION CAUSING A LOSS OF POWER STEERING FLUID. AFTER LOOKING ON THE JEEP FORUMS THIS SEEMS TO BE A COMMON ISSUE WITH THE GENERATION JEEP.

VEHICLE WAS IN FOR 100,000 MILE SERVICE AT DEALERSHIP. DURING INSPECTION TECH NOTED THERE WAS SEEPAGE COMING FROM THE INPUT/OUTPUT SHAFT SEALS ON THE TRANSFER CASE. AFTER READING JEEP FORUMS I NOTICED THIS SEEMS TO BE A COMMON OCCURRENCE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING OUT OF THE PARKING LOT, THE VEHICLE SHUT OFF AND THE INSUFFICIENT BATTERY CHARGE INDICATOR ILLUMINATED. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED TO RON CARTER CHRYSLER JEEP DODGE RAM OF LEAGUE CITY (281-668-5383, LOCATED AT 3535 GULF FWY, DICKINSON, TX 77539). THE DEALER STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 17V435000 (ELECTRICAL SYSTEM), 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), AND 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE VEHICLE WAS KEPT AT THE SHOP FOR THE RECALL REPAIRS. FOUR DAYS LATER, THE DEALER STILL HAD NOT COMPLETED THE REPAIR, STATING THAT THE GEAR WAS STUCK IN PARK. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000. PARTS DISTRIBUTION DISCONNECT.

WHILE GOING THROUGH A CARWASH THIS WEEKEND, MY CAR ACCELERATED AT SOME POINT AFTER THE GEAR WAS PUT INTO NEUTRAL, AND HIT THE CAR IN FRONT OF ME. WHEN THE BRUSHES IN FRONT OF ME PARTED I COULD SEE I WAS GOING TO HIT THE CAR IN FRONT OF ME AND TRIED TO STOP WITH THE BRAKES BUT DID NOT STOP IN TIME. A COUPLE YEARS AGO WHILE SLOWING TOWARDS THE END OF A LANE WITH MY FOOT ON THE BRAKE IT HAD ALSO ACCELERATED, CAUSING ME TO ALMOST HIT ANOTHER VEHICLE BEFORE THE ACCELERATION STOPPED. PERIODICALLY, BUT NOT OFTEN, WHEN I AM AT A STOP AND THEN PROCEED MY CAR WILL LURCH FORWARD AS IF I HAD FLOORED THE GAS PEDAL, BUT I HAVEN'T. MY HUSBAND HAS BEEN WITH ME AND SAID NOT TO FLOOR IT. I JUST GIVE HIM THE LOOK AND SAY I DIDN'T. YESTERDAY, HOWEVER, JUST HOURS AFTER THE CAR WASH INCIDENT, HE WAS DRIVING THE JEEP WHEN HE THOUGHT HE EXPERIENCED THE SAME "OVER-ACCELERATION" AFTER PROCEEDING FROM A STOP. THE CAR-WASH ATTENDANT YESTERDAY HAD ACCUSED ME OF NOT PUTTING MY CAR IN NEUTRAL BUT I HAD POINTED TO MY DASH TO SHOW HIM IT WAS IN NEUTRAL. HE DIDN'T BELIEVE ME BUT THEN LOOKED AT THEIR VIDEO WHICH WAS INCONCLUSIVE. BUT SOMETHING MADE HIM DO A GOOGLE SEARCH WHERE HE CAME ACROSS SUDDEN UNEXPECTED ACCELERATION IN JEEP GRAND CHEROKEES, AT WHICH POINT HE APOLOGIZED FOR BASICALLY ACCUSING ME OF LYING.

2018 - "SERVICE SHIFTER" MESSAGE POPS UP. OVER $1000 I HAD TO PAY TO REPLACE IT AS IT WAS JUST OUTSIDE OF WARRANTY TIME. PAST FEW YEARS, IN COLD WEATHER, THE SUSPENSION CREAKS AND CRACKS NOISES. JUST YESTERDAY, FEBRUARY 2019, LESS THAN 5 YEARS OLD, "SERVICE AIR SUSPENSION IMMEDIATELY" POPS UP ON MY WAY HOME ON INTERSTATE. VERY BUMPY RIDE ALL THE WAY TO MY LOCAL DEALERSHIP. I FEEL I WAS LUCKY WHEN I MADE IT, AS THE TOPS OF THE REAR TIRES WERE ANGLED INWARD. APPARENTLY, ONE AIR SUSPENSION "BAG" BLEW OUT. THIS RESULTED IN THE PUMP/COMPRESSOR BURNING OUT. HAVING TO REPLACE BOTH BAGS AT THE SAME TIME AND THE PUMP, OVER $4,300 REPAIR FOR SOMETHING NO FAULT OF MY OWN AND FOR SOMETHING THAT SHOULD ONLY HAPPEN IN CARS THAT ARE MUCH OLDER IN MY OPINION. LOOKING ONLINE, APPEARS TO BE MANY COMPLAINTS ABOUT THIS. WILL JEEP ADDRESS THIS ISSUE AND MAYBE "RECALL" THIS SYSTEM SO WE CAN BE REIMBURSED? I AM ABOUT TO SWITCH BRANDS AS SOON AS I GET THIS ONE OUT OF THE DEALERSHIP SERVICE DEPT AND ANYONE ELSE I EVER COME ACROSS WHO WANTS TO BUY A JEEP, I WILL TELL THEM THE HORROR STORIES FROM MY CURRENT OVERLAND, MY PREVIOUS OVERLAND, WITH ITS 2011 MODEL ISSUES, AND MY UNLIMITED WRANGLER ISSUES BEFORE THAT. I DON'T HEAR ANY ISSUES LIKE THESE FROM FRIENDS AND FAMILY WITH OTHER BRAND VEHICLES.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE SERVICE SHIFTER INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO STOCKTON DODGE CHRYSLER JEEP RAM (3333 AUTO CENTER CIR, STOCKTON, CA 95212), BUT IT COULD NOT BE REPAIRED BECAUSE THERE WAS NOT AN ACTIVE FAILURE CODE ON THE VEHICLE. THE FAILURE OCCURRED SEVERAL TIMES. ALSO, WHILE DRIVING THE VEHICLE, THE INSTRUMENT PANEL SCREEN WENT BLACK AND ALL THE INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO LODI CHRYSLER DODGE JEEP RAM (1255 BECKHAM RD, LODI, CA 95240) MULTIPLE TIMES, BUT THEY COULD NOT DIAGNOSE THE CAUSE OF THE FAILURES. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V483000 (SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM). THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68,000.

DRIVER SIDE FRONT SEAT BELT NO LONGER RETRACTS BACK IN CAUSING THE SHOULDER BELT TO LAY IN PILE ON MY LAP. DEALER SAID WHOLE ASSEMBLY INCLUDING SOME AIR BAG SENSOR(S) NEED TO BE REPLACED. PARTS ARE $400 ALONE. VEHICLE HAS LESS THAN 70,000 MILES ON IT.

BOTH LIGHTS ILLUMINATING THE REAR LICENSE PLATE HAVE BLOWN OUT. THIS WAS DISCOVERED DURING AN INSPECTION. THE REPLACEMENT LIGHTS ARE DEALER ONLY PARTS COATING OVER $200 EACH.

MY DASHBOARD OUT OF NO WHERE JUST GOT BUBBLE AND WRINKLED..

WHILE IN MOTION, ON MY WAY WORK, MY 2014 GRAND CHEROKEE SUMMIT WITH 3.0 L TURBO DIESEL ENGINE, 220 AMP ALTERNATOR AND 49000 MILES EXPERIENCED A LOSS OF POWER STEERING, BATTERY LIGHT CAME ON, VOLTMETER SHOWED NO CHARGING OF BATTERY. MY ELECTRONIC INDICATOR SYSTEM STATED THE VEHICLE WENT INTO BATTERY SAVER MODE WITH A LOSS OF ABS, HEATING AND VENTILATION, AIR SUSPENSION SYSTEM, ALL SAFETY ENHANCEMENTS SUCH AS PARK SENSE, NO ELECTRONIC TRANSMISSION SYSTEM CHANGES AND CHECK ENGINE LIGHT CAME ON. THERE WAS A RECALL ON GASOLINE ENGINE 2014 GRAND CHEROKEES ALONG WITH OTHERS (CHRYSLER RECALL T36) AND I HAVE SEEN ANOTHER COMPLAINT SIMILAR TO MINE SHARING THE SAME ENGINE ON THIS SIGHT. I DO BELIEVE THIS IS WAS CAUSED BY CATASTROPHIC ALTERNATOR FAILURE. A NEW BATTERY WAS INSTALLED AND THE BATTERY LIGHT IS STILL ON AND STILL IN BATTERY SAVER MODE( AN INDICATOR ALSO OF NO CHARGING) AND VOLMETER INDICATES NO CHARGING. I WILL BE REPLACING THE ALTERNATOR TOMORROW.

RIMS WILL COLLECT MUD, DIRT, SNOW AND BECOME SEVERELY OUT OF BALANCE. LIVING ON A GRAVEL/DIRT ROAD MAKES THIS A RE-OCCURRING. REQUIRING THE INSIDE OF THE RIMS TO BE WASHED OUT. NEVER IN 54 YEARS OF DRIVING HAVE I OWNED A VEHICLE WITH THIS PROBLEM. IT MAKES THE VEHICLE UNSAFE TO DRIVE UNTIL THE RIMS IS WASHED OUT.

TURBOCHARGER WATER COOLING INLET, MOPAR PART NUMBER 68242889AA, IS EXPOSED TO HIGH TEMPERATURES ON THE HOT SIDE OF THE TURBO, AND THE RUBBER HEATER HOSE THAT JOINS THE TWO METAL SECTIONS SUBSEQUENTLY FAILS. THIS RESULTS IN A COMPLETE LOSS OF COOLANT, ENGINE FAILURE, AND EXTREME TEMPERATURE WHICH MAY CONTRIBUTE TO A FIRE HAZARD. IN ADDITION TO MY PERSONAL VEHICLE FAILING, I KNOW OF AT LEAST 5 OTHER JEEP GRAND CHEROKEES AND RAM TRUCKS EXPERIENCING THE SAME ISSUE. ALL THESE SHARE THE 3.0 ECODIESEL ENGINE.

ON FEBRUARY 11, 2019, THE SAFETY MECHANISM IN THE DRIVER'S SIDE HEADREST DEPLOYED WHILE THE VEHICLE WAS IN PARK. THIS IS A SAFETY CONCERN BECAUSE THERE WAS NO COLLISION AND HEADREST CAN AFFECT A DRIVER'S ABILITY TO REMAIN FOCUSED WHILE DRIVING. MILEAGE AT TIME HEADREST "DEPLOYED" WAS 78,000. THERE IS ALSO A SUSPENSION ISSUE SEARCHABLE ONLINE. THE ERROR MESSAGE READS: "SERVICE ADAPTIVE DAMPING SUSPENSION SYSTEM." OWNER HAS A 2014 JEEP GRAND CHEROKEE SRT. MILEAGE WAS 78,000 AT TIME ERROR MESSAGE APPEARED. PLEASE CONTACT OWNER FOR FURTHER INFORMATION.

PASSENGER SIDE SEAT BELT TENSIONER/RETRACTION MECHANISM BROKE, DRIVERS SIDE IS ON ITS WAY OUT. CAR HAS 40K MILES ON IT. 700 PER SIDE TO FIX OUT OF WARRANTY. SHOULD BE RECALLED. THIS IS A MAJOR SAFETY CONCERN. WILL NEVER BUY FROM FCA AGAIN UNLESS THIS IS RECALLED/REMEDIED.

[XXX] JEEP GRAND CHEROKEE LAREDO, [XXX] JEEP GRAND CHEROKEE LAREDO HAS FORMED A CRACK IN THE OIL FILTER ADAPTER. BECAUSE OF THE LOCATION, DESIGN, AND MATERIAL, THE PART IS PRONE TO CRACKING AND LEAKING (TYPICALLY SPURRED BY AN OIL CHANGE WHEN THE CAP IS SCREWED BACK ONTO THE HOUSING). THIS CRACK CREATES A SLOW LEAK OF OIL INTO THE ENGINE HOUSING AND BELOW THE VEHICLE. THIS OIL LEAK CAN CONTINUE WITHOUT OBVIOUS WARNING AND IF NOT CORRECTED, COULD RESULT IN SEVERE ENGINE DAMAGE WITH THE POTENTIAL OF MALFUNCTIONING WHILE IN USE THEREFORE POSING A SAFETY THREAT TO THE DRIVER, PASSENGERS AND OTHER DRIVERS. I HAVE ALERTED JEEP TO THE ISSUE AND I WILL NOTE THAT I HAVE SPOKE TO SEVERAL MECHANICS WHO HAVE REPLACED SEVERAL OF THESE PARTS IN THIS VEHICLE. IT IS A MANUFACTURING DESIGN FLAW AND COSTING LOYAL CUSTOMERS AND POSING A DANGER ON THE ROADS. I HAVE REPORTED THIS INFORMATION TO JEEP (OR WHOMEVER THEY CONTRACT CUSTOMER SERVICE TO) AND THEY DOCUMENTED MY INFORMATION BUT REFUSED TO CORRECT THE SITUATION FOR MYSELF (AND OTHERS IN THE FUTURE) AND TOLD ME TO HOLD ONTO MY REPAIR INFORMATION IN CASE A RECALL TAKES PLACE IN THE FUTURE. JEEP SHOULD TAKE ACCOUNTABILITY FOR THIS EVER GROWING ISSUE AND RECALL THIS PART IMMEDIATELY. PLEASE HELP ME IN ENSURING THEY DO THE RIGHT THING FOR THEIR CUSTOMERS AND FOR THE GENERAL PUBLIC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NAVIGATION SYSTEM DISPLAYS INCORRECT INFORMATION. MAP IS 2012 FOR A 06/13 BUILD ON A 2014 VEHICLE. ALSO, RADIO SOFTWARE CANNOT BE UPDATED, WHICH IS NEEDED FOR MAP UPDATE. JEEP CLAIMS NEITHER IS A DEFECT OR FRAUD. NAVIGATION DISPLAYS INCORRECT ROADS (NAMES, LOCATIONS), SPEED LIMITS, AND INTERSECTION/JUNCTION INFORMATION. HUGE POTENTIAL FOR ACCIDENTS. PROBLEM WHEN IN MOTION.

WILL PUSH TO START WHILE MY FOOT ON BRAKE AND IT WILL NOT START. LIGHTS RADIO ALL INTERIOR WILL TURN ON BUT ENGINE WILL NOT START . IT HAPPENS AT FIRST ATTEMPT IN THE MORNING AND IT WILL HAPPEN AT ALL HOURS OF THE DAY. IT COULD BE OFF FOR 15 MINUTES TO 5 HOURS AND IT WILL STALL THE SAME. ITS PARKED IN GARAGE, BUT ITS THE SAME IF I LEAVE OUTDOORS. THIS HAS BECOME AN EVERY DAY THING FOR THE LAST 3 OR 4 MONTHS.

OIL FILTER HOUSING: BETWEEN MY TWO OIL CHANGES I NOTICED A SMALL OIL LEAK UNDER MY 2014 JEEP GRAND CHEROKEE LIMITED 3.6L. I TOOK IT TO THE JEEP DEALERSHIP AND I WAS INFORMED THE LEAKAGE WAS DO TO A BAD "OIL FILTER HOUSING" AND THE PART WITH REPAIRS WOULD BE 799.99. I ASKED IF THIS SHOULD BE INCLUDED UNDER MY 5 YEAR / 100,000 WARRANTY BUT THEY SAID THE WARRANTY EXPIRED ON 10/24/2018 AND TODAY IS 2/5/2019. I CALLED CHRYLER AND THEY SAID THERE IS NOTHING THEY CAN DO AND THEY CANNOT OFFER TO COVER THE REPAIR; IT WOULD BE AN "OUT OF POCKET EXPENSE". SO I GOOGLED THIS ISSUE AND IT APPEARS THIS IS A KNOWN ISSUES IN ALL THE FORUMS AND THREADS I READ. APPARENTLY CHRYSLER CHANGED THIS PART FROM METAL TO PLASTIC PART FOR THEIR 2014 MODELS AND LATER AND NOW THE PART IS FAILING ALL OVER THE PLACE. I REGISTERED A CASE NUMBER WITH CHRYSLER BUT I PROBABLY SHOULD NOT POST THAT IN A PUBLIC FORUM. I AM HOPING TO EVENTUALLY HAVE THIS ITEM AS A RECALL ITEM FOR 2014 AND NEWER VEHICLES. THE CAR WAS STATIONARY AND I FIRST NOTICED THE ISSUE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING 10 TO 15 MPH, THE DRIVER'S HEADREST AIR BAG ABRUPTLY DEPLOYED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO ROMANO CHRYSLER JEEP (215 W GENESEE STREET, FAYATTEVILLE, NY 13066, 315-637-3101) WHERE IT WAS DIAGNOSED THAT THE DRIVER'S HEADREST AIR BAG NEEDED TO BE RESET. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THERE WAS NO RECALL FOR THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

THE HEADREST OF THE DRIVERS SEAT DEPLOYED WHILE I WAS DRIVING. I WAS DRIVING ON A HIGHWAY WITH CRUISE CONTROL AND AND THE VEHICLE WAS AT A STEADY SPEED WITH NO SUDDEN JOLTS OR STOPS. I HEARD A VERY LOUD POP AND THE HEADREST HIT ME IN THE BACK OF THE HEAD. THE INCIDENT STARTLED ME AND CAUSED ME TO HIT MY BREAKS.

BLIND SPOT MONITORING GOES OUT EVERY DAY. THE AMOUNT OF TIME FROM STARTING THE VEHICLE TO WHEN IT STOPS WORKING VARIES, FROM IMMEDIATELY AFTER STARTING THE CAR TO AS MUCH AS 30 MINUTES AFTER. THERE DOESN'T APPEAR TO BY ANY SPECIFIC SCENARIO CAUSING IT.

I HAVE OWNED 5 JEEP CHEROKEES AND THIS HAS TO BE A LEMON.I PURCHASES IT NEW. I HAVE HAD MANY MANY RECALLS, MOST MAJOR. RECENTLY I HEARD WATER SPLASHING UNDER THE PASSENGER SEAT, WHICH RESULTED IN WATER COMING INTO THE PASSENGER SIDE FLOODING THE CARPET. I WAS TOLD THAT THE BOX HOLDING THE BATTERY WAS WHERE THE WATER WAS LOCATED. THEY HAVE BEEN WORKING ON IT FOR TWO DAYS AND CAN NOT FIND WHERE THE WATER IS ENTERING. NOW THEY ARE PREPARING TO REMOVE THE TRIM FOR A POSSIBLE LOCATION. THEY CHECKED WITH MY EXTENDED WARRANTY COMPANY AND THEY SAID THIS WAS NOT COVERED. I AM AFRAID THIS ISSUE WILL CAUSE A FIRE IN THE VEHICLE SINCE THE WATER IS ENTERING THE ELECTRICAL SYSTEM. I WAS TOLD NO RECALL FROM CHRYSLER ADDRESSES THIS MAJOR ISSUE WITH JEEPS, EVEN THOUGH IS IS COMMON. I AM AFRAID TO LOOK AT MY BILL IF THEY EVER FIND THE LEAK. WE HAVE BEEN HAVING MAJOR RAIN HERE IN GEORGIA THIS YEAR AND IT IS NOT USED VERY MUCH, SO IT WAS STATIONARY WHEN THIS HAPPENED. I WAS TOLD THIS WAS A VERY DIFFICULT TASK TO FIND WHERE THE WATER WAS ENTERING THE VEHICLE, AND THEY HAD MANY JEEP VEHICLES WITH SIMILAR ISSUES. I HAVE NO IDEA WHEN I CAN GET MY VEHICLE BACK. I CANNOT UPLOAD PHOTOS AS THEY HAVE THE VEHICLE.

COMPLETE ELECTRONIC AND COMMUNICATIONS FAILURE OF INSTRUMENT PANEL FROM UNKNOWN ELECTRICAL SHORTAGE RESULTING IN LOSS OF CONTROL OVER TRANSMISSION SHIFTING AND MOST CONTROL SWITCHES LIKE WINDSHIELD WIPERS, TURN SIGNALS, EMERGENCY FLASHERS AND BRAKE WARNING LIKE IS ON THAT I BELIEVE INDICATED NO ABS. EXPERIENCED THIS PROBLEM MANY TIMES DRIVING ON I-75 IN MICHIGAN AND OHIO. VERY DANGEROUS SITUATION WHILE ON THE ROAD WITHOUT ANY PRIOR WARNING. INITIAL WARNING IS "SERVICE SHIFTER SOON" FOLLOWED BY "NO BUS". AFTER MULTIPLE TRIPS TO THE FCA DEALER, ROOT CAUSE NOT IDENTIFIED AND MORE FIX TO DATE. SUSPECT THE ELECTRONIC SHIFTER MALFUNCTIONING BUT NO HELP FROM DEALER SERVICE DEPARTMENT. REOCCURING PROBLEM FOR THE PAST 9 MONTHS. CURRENT MILEAGE IS 79,000 MILES WITH VIN # (XXX) 2014 JEEP GRAND CHEROKEE. NO ACCIDENTS OR AFTERMARKET ADD ON WORK EVER. I FEAR FOR MY SAFETY DRIVING THIS VEHICLE TO FLORIDA FOR RETIREMENT ON 1-25-2019 THROUGH 1-29-2019. AGAIN, NO RESOLUTION FROM GOLLING CHRYSLER OR FROM FCA STAR CASE #57876853. I FEAR THIS VEHICLE IS NOT RELIABLE AT THIS POINT FOR SHORT OR LONG DISTANCE DRIVING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CW

SEATS - DRIVERS SEAT - SEAT CONTROLS BROK AWAY FROM THE SEAT. SEAT CONTROL TRIM REPLACED, SEAT FRAME REPLACED, PROBLEM HAS RETURNED AGAIN. RADIO - SCREEN GOES BLACK RANDOMLY. RADIO REPLACED 2 TIMES AND MODULE ONCE THESE ARE OVER VARIOUS DATES AN CURRENTLY AN ISSUE AGAIN. WILL SELECT CURRENT DATE

THE DEFROST AND TEMPERATURE WILL IT STAY CONSTANT. I CAN SET THE TEMP TO 70. IT WILL GET SUPER HOT AND MINUTES LATER IT FEELS LIKE THE AC IS ON. THE DEFROST DOESN'T WORK MOST OF THE TIME AND WILL NOT DEFROST THE MIRRORS

THE 'SERVICE AIRBAG SYSTEM' DISPLAY AND AIRBAG LIGHT COMES ON AND OFF. I HAD IT REPAIRED BUT THE DEALER SAID IT'S NOT COVERED UNDER THE 'SAFETY WARRANTY' . I THINK IT SHOULD BE.

TAKATA RECALL I WAS DRIVING A 40MPH STREET WHEN I WAS GOING TO MAKE A LEFT TURN. I WAS WAITING FOR CARS TO PASS TO MAKE THE TURN WHEN THE THROTTLE CONTROL LIGHT CAME ON THE DASHBOARD. I WAS TRYING TO TURN BUT THE CAR WOULDN'T LET ME ACCELERATE. I AM THANKFUL THAT THERE WASN'T ANY CARS COMING TOWARDS ME. I PULLED OVER TURNED IT OFF AND BACK ON IT WENT AWAY. THE CAR HAD A RECALL IN 2017 FOR THE ALTERNATOR. I HAD A SIMILAR INCIDENT WHERE I WAS DRIVING AND THE JEEP HAD SLOWED DOWN IT COMPLETELY TURNED OFF BUT WAS ABLE TO PULL OVER AT A APARTMENT COMPLEX. THE JEEPS DASHBOARD LIGHTS WERE FLASHING THE WINDSHIELD WIPERS WERE ON REALLY FAST, EVERYTHING WAS FLASHING. I COULDN'T PUT THE CAR IN PARKING, IT WAS SMOKING. I HAD MY DAUGHTER IN THE BACK SEAT, I HAD MANAGED TO TURN AROUND GET HER OUT WHILE MY FOOT WAS ON THE PEDAL JUMP OUT OF THE CAR WITH HER IN MY ARMS. THE CAR KEPT MOVING UNTIL IT CRASHED INTO A CAR INFRONT OF IT. I FELT LIKE I WAS GOING TO DIE WITH MY DAUGHTER IN THE CAR. I FEEL LIKE THE THROTTLE COULD BE RELATED TO THE ALTERNATOR. I AM SCARED TO DRIVE MY CAR.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE SERVICE SHIFTER WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO STOCKTON DODGE CHRYSLER JEEP RAM (LOCATED AT 3333 AUTO CENTER CIR, STOCKTON, CA 95212, (209) 956-1920) TO BE DIAGNOSED, BUT A FAILURE CODE COULD NOT BE LOCATED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, WHILE DRIVING ON THE FREEWAY, ALL THE WARNING INDICATORS ON THE INSTRUMENT PANEL INTERMITTENTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO LODI CHRYSLER DODGE JEEP RAM (LOCATED AT 1255 BECKMAN RD, LIDI, CA 95240, (209) 263-3999) WHERE THIRTEEN CODES WERE FOUND, BUT NOT A FAILURE CODE. ALL THIRTEEN CODES WERE RESET. THE VEHICLE WAS NOT REPAIRED. ALSO, WHILE DRIVING, THE VEHICLE STALLED, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED, AND THE WINDSHIELD WIPERS OPERATED INDEPENDENTLY. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND WAS TOWED BACK TO LODI CHRYSLER DODGE JEEP RAM. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.

I WAS DRIVING DOWN THE HIGHWAY AT 50MPH AND THE DRIVER SIDE HEADREST DEPLOYED STRIKING ME IN THE HEAD. THIS WAS NOT CAUSED BY A COLLUSION JUST DRIVING DOWN THE HIGHWAY. SOMEHOW I WAS ABLE TO PULL OVER TO THE SIDE WITHOUT CAUSING A CRASH. UNDER FURTHER INSPECTION IT WAS NOTICED THE PLASTIC CLIPS HOLDING THE PIN WERE BROKEN. I RESEARCHED THIS AND HAVE NOTICED THIS IS A COMMON PROBLEM THAT FIAT NEEDS TO RECALL THIS YEAR MODEL AND HEADREST BEFORE SERIOUS INJURY OR DEATH IS CAUSED. ALSO THE VEHICLE IS JUST OUT OF WARRANTY SO WE HAVE TO PAY FOR THE COST OF A FAULTY SYSTEM.

VEHICLE LUNGES AND BUCKS IN STOP AND GO TRAFFIC, TRANSMISSION SHIFTS GEARS WHILE DRIVING AND ENGINE STALLS AFTER REFUELING OR DRIVING ON HIGHWAY. CHECK ENGINE LIGHT, SERVICE TRANSMISSION AS WELL AS NUMEROUS OTHER SERVICE LIGHTS COME ON AND CAR STALLS MULTIPLE TIMES WHILE DRIVING ON THE ROAD AND AFTER REFUELING.

MULTIPLE TIMES AFTER PARKING MY GRAND CHEROKEE AND VERIFYING THAT IT IS IN PARK VIA THE DASH, I'VE NOTICED MY GRAND CHEROKEE ROLLING A FEW FEET IF PARKED ON AN INCLINE. WHEN THIS HAPPENS, IT TYPICALLY ROLLS 3-5 FEET, AND THEN STOPS.