THE GOODYEAR WRANGLER SR-A TIRES HAVE ALL STARTED TO DRY ROT AND BECAUSE OF THAT THE VEHICLE HAS HAD 2 FLAT TIRES IN 3 DAYS. THE TIRES ARE 2 YEARS OLD AND NO WHERE NEAR THE 50,000 MILE TREAD LIFE. SO 2 TIMES IN 3 DAYS WE WHERE DRIVING AND WE HAVE GOTTEN A FLAT THANKFULLY NOT A BLOW OUT BUT THESE TIRES ARE JUNK AND NEED TO BE RECALLED.
2014 Jeep Grand Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →
THE ACTIVE HEADREST DEPLOYED WHILE PULLING OUT OF A PARKING GARAGE FOR NO REASON.
I HAVE A SERVICE SHIFTER LIGHT COMING ON CONSTANTLY AS WELL AS SOME RANDOM RADIO STATION CHANGES. IT ALL STARTED AFTER LAST RECALL WAS FIXED. I LOVE MY JEEP BUT AM SO FRUSTRATED.
OIL COOLER LEAKING, CHRYSLER CORP CHANGE PART THAT USED TO BE METAL TO PLASTIC IN 2014 AND THESE OIL COOLERS LEAK/ SEALS WEAR OUT AT LOW MILES. JEEP JUST STARTED TO LEAK OIL AND FROM A PART THAT SHOULD NOT FAIL AT 80K MILES
MANUFACTURES SEATBELT FAILURE IN MY CHRYSLER JEEP GRAND CHEROKEE BOTH FRONT SEAT BELT HAVE BECAME NON-OPERATIONAL WHILE TRAVELING ON A HWY IN YELLOW STONE, WY. ON JUNE 24, 2019, BOTH FRONT SEAT BELT BECAME NON-OPERATIONAL. THEY NO LONGER RETRACT OR STOP WHEN TESTED. TWO YEARS AGO MY CURBSIDE REAR PASSENGER BELT FAIL TO RELEASE TRAPPING MY DAUGHTER IN HER SEAT. I WAS FORCED TO CUT HER FREE AND REPLACE THE ENTIRE MECHANISM. I HAVE SEARCHED ONLINE AND FOUND HUNDREDS OF PEOPLE COMPLAINING ABOUT THE SAME PROBLEM. MY JEEP IS CURRENTLY UNSAFE TO OPERATE UNTIL I BUY AND INSTALL TWO NEW FRONT SEATBELTS. THIS WILL COST THE AVERAGE AMERICAN OVER A THOUSAND DOLLARS TO REPAIR. MANY WILL JUST DRIVE UNSAFE AUTOMOBILES DUE TO THE OUTRAGES COST.
CAN NOT FUEL VEHICLE - NOZZLE KEEPS CLICKING OFF. WE GOT STUCK IN GAS STATION OUT OFF GAS BECAUSE OF THIS ON GOING PROBLEM. NEVER ENDING PROBLEM !
ACTIVE HEAD REST ON PASSENGERS SIDE DEPLOYED WITHOUT BEING IN AN ACCIDENT. HAD MY VEHICLE IN FOR SERVICE, BRAKES AND OIL, AT THE DEALERSHIP.
WHILE SITTING AT A STOP LIGHT, I HEAR A POP NOISE FROM THE PASSENGER SEAT, I HEAR MY MOTHER IN LAW YELL OOOW, THE HEADREST POPPED OUT AND HIT HER IN THE BACK OF THE HEAD.
AFTER THE EMISSIONS RECALL, MY JEEP HAS DANGEROUS LAG ON ACCELERATION. YOU PRESS THE GAS PEDAL AND THERE IS A 3-5 SECOND DELAY BEFORE ANYTHING HAPPENS. VERY DANGEROUS WHEN PULLING OUT OF MY DRIVEWAY ETC. ADDITIONALLY THE FUEL ECONOMY HAS DECREASED SUBSTANTIALLY. ANY HELP WITH THIS IS GREATLY APPRECIATED. THANKS, MIKE
VEHICLE WAS IN MOTION WHEN THE DRIVER SEAT HEADREST DEPLOYED - NO ACCIDENT NOTHING.
DRIVER SEAT BELT STOPPED RETRACTING. HAD TO PAY OVER $500 FOR REPAIR. MOON ROOF STARTED LEAKING, AFTER TWO TRIPS TO THE DEALERSHIP, HAD TO PAY $750 TO HAVE IT REPLACED.*DT*JB
ACTIVE HEADREST ON THE DRIVER'S SITE DEPLOYED WHILE SITTING AT A RED LIGHT. VEHICLE WAS STATIONARY, IN DRIVE MODE AND RUNNING. UPON INSPECTION, IT LOOKS LIKE THE PLASTIC PART THAT HOLDS THE HEADREST IN PLACE BROKE LOOSE ON BOTH SITES OF THE RESTRAINT SYSTEM.
WHILE IN PARK, THE DRIVER SIDE ACTIVE HEADREST DEPLOYED IN MY 2014 JEEP GRAND CHEROKEE. MY VEHICLE WAS NOT IN A COLLISION, NOR HAS IT BEEN IN THE PAST. THE VEHICLE COMPUTER SHOWS NO EVIDENCE OF A COLLISION OR CAUSE FOR DEPLOYMENT OF THE ACTIVE HEADREST. THE VEHICLE WAS AT APPROXIMATELY 77,000 MILES WHEN THIS OCCURRED. I WAS UNABLE TO RESET THE ACTIVE HEADREST, AND THE LOCAL DEALERSHIP WAS UNABLE TO DO SO AS WELL, INDICATING IT NEEDED REPLACED. UPON INVESTIGATION ONLINE, AND INSPECTION OF THE HEADREST, I FOUND THAT THERE WERE BROKEN PLASTIC PIECES IN THE BACK PART OF THE HEADREST THAT APPEARED TO BE THE CAUSE OF THE FAILED ACTIVE HEADREST. IT APPEARS EVIDENT TO ME THAT A DEFECTIVE PART OF PLASTIC BROKE AND MADE THE HEADREST DEPLOY.
SEAT HEADREST POPPED OUT WHILE I WAS DRIVING 6/24/19; UNABLE TO PUSH BACK IN PLACE
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO BREEDEN DODGE CHRYSLER JEEP RAM (LOCATED AT 5900 US-71 BUS, FORT SMITH, AR 72908, (479) 646-4731) WHERE IT WAS DIAGNOSED THAT TWO OF THE SIX INJECTORS WERE INOPERABLE AND NEEDED TO BE REPLACED. THE MECHANIC WAS UNABLE TO EXPLAIN WHY THE INJECTORS FAILED. THE WIRING HARNESS TO THE INJECTORS WERE DISCONNECTED AND RECONNECTED, BUT THE FAILURE RECURRED TWICE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
ACTIVE HEADREST COLLISION SYSTEM RANDOMLY DEPLOYED WHILE I WAS DRIVING. APPEARS TO HAVE SOME KIND OF RETAINING MECHANISM FAILURE AS I CANNOT CLIP IT BACK IN. MANY OTHERS APPEAR TO HAVE HAD THIS ISSUE AS REPORTED ACROSS INTERNET FORUMS AND STILL NO RECALL.
VIBRATION COMING FROM WINDSHIELD/ WIPER AREA ON DRIVERS SIDE WHEN TRAVELING AROUND 65/70 MPH. VERY LOUD AND ANNOYING.
THE ACTIVE HEADREST RESTRAINTS ON MY PASSENGER SEAT HAS DEPLOYED. THERE APPEARS TO BE 2 BROKEN PLASTIC PIECES THAT HELD A SMALL METAL ROD THAT APPEARS TO HAVE CLIPPED TO A RELEASE - WHICH IS STILL IN PLACE - AS THE ROD WAS STILL HELD BY IT. UPON FURTHER REVIEW ON THE INTERNET, THIS SEEMS TO BE A COMMON OCCURRENCE WITH THIS MODEL OF JEEP/DODGE HEADRESTS.
"SERVICE SHIFTER" WARNING APPEARS ON DASH. WHILE DRIVING ON CITY OR HIGHWAY. ALL LIGHTS ON SHIFTER ARE LIGHTED UP AT ONE TIME. IE. P,R,N,D,S ALL LITE AT ONCE. BROUGHT TO DEALER FOR PCM UPDATE. THIS DID NOT FIX THE ISSUE.
A MESSAGE DISPLAYED IN OUR SCREEN THAT THE 911 CAR PHONE NEEDED SERVICING AND TO CONTACT THE JEEP DEALER. AT THAT POINT THE GPS MALFUNCTIONED, THE FRONT AND BACK DEFROSTERS STARTED TO FUNCTION AT FULL SPEED AT 78 DEGREES AND ABSOLUTELY NONE OF THE RADIO FUNCTIONS WERE USEABLE. UCONNECT SENT JEEP DEALER AN UPDATE FOR THE RADIO AND THE UPDATE FAILED. WE WERE TOLD OUR JEEP NEEDED TIME THE RADIO TO BE REPLACED. BUT WE COULD ONLY GET A REFURBISHED RADIO AND THERE WEREN'T ANY AVAILABLE. IT HAS BEEN 4 WEEKS AND UCONNECT INFORMED US THAT THERE HAS BEEN AN ADDITIONAL DELAY ON THE REFURBISHED RADIO. WE REQUESTED A NEW RADIO BE INSTALLED AND A RENTAL CAR PROVIDED TO US UNTIL THE RADIO IS FULLY FUNCTIONING. WE ARE INFORMED BY BOTH JEEP DEALER AND UCONNECT THERE IS NOTHING THAT CAN BE DONE FOR US UNTIL THE REFURBISHED RADIO BECOMES AVAILABLE. THIS IS TOTALLY UNACCEPTABLE. A NEW RADIO VENDOR SHOULD BE USED. UCONNECT IS INADEQUATE TO SERVICE THEIR PRODUCT IN A TIMELY FASHION, CANNOT PROVIDE A NEW RADIO REPLACEMENT IN STOCK, AND ONLY CAN OFFER REFURBISHED RADIO REPLACEMENT AND CANNOT GIVE A DATE WHEN ONE WILL BE AVAILABLE. WE LIVE IN ILLINOIS BUT ARE VACATIONING IN CALIFORNIA AND OUR CAR IS STUCK ON 78 DEGREE DEFROSTERS.RUNNING FULL SPEED. NO GPS OR ANY OTHER FEATURES ASSOCIATED WITH THE RADIO.
HEAD REST DEPLOYED. THE CAR WAS NOT HIT OR IN AN ACCIDENT. NO ONE WAS IN CAR. IT WAS NOTICED AFTER I GOT IN THE CAR.
NO LOW BATTERY WARNING LIGHT, ONLY SHOW A WARNING IF ALTERNATOR IS BAD AND NOT CHARGING BATTERY. THUS, CAR CAN STOP WITHOUT WARNING DUE TO LOW BATTERY BECAUSE OF WEAR AND NEEDING REPLACEMENT- WITHOUT WARNING. WHEN THIS HAPPENS, EVERYTHING IN CAR WORKS ON ELECTRICITY CAN CAUSE A VERY BAD ACCIDENT IF STOPS IN TRAFFIC. ALSO, WITH NO KEY OVERRIDE WHEN THE CAR ELECTRICAL MODULE WILL NOT READ TO THE KEY FOB IF YOU ARE IN OR OUT OF THE CAR YOU CAN NOT OPEN DOORS OR WINDOWS OR TURN ON OR OFF ANYTHING, IF DOORS/WINDOWS LOCKED WHEN THIS HAPPENS THIS IS VERY DANGEROUS-NO WAY TO GET OUT OR IN. IF STUCK IN THE DESERT WITHOUT HELP AND CAR MODULE STOPS PICKING UP KEY FOB ONE IS SOL. LOTS OF COMPLAINTS ONLINE. VERY UNHAPPY WITH THE FACT THAT CHRYSLER CREATES RECALLS ONLY FOR A SELECT FEW WHEN THEY KNOW THAT THEY CONTINUE TO USE THE SAME FAULTY TECHNOLOGY ON MOST OF THEIR CARS THEY BUILD. MY REAR DOOR MODULE STOPPED WORKING AND I HAD TO REPLACE IT AND IT COST ME OVER $500. WHEN GOING ONLINE I SEE THAT CHRYSLER HAD A RECALL FOR THIS PROBLEM FOR OLDER MODELS BUT WOULD NOT COVER THE NEWER YEARS ALTHOUGH THEY USED THE SAME FAULTY TECHNOLOGY ON THEM AS WELL. FORTUNATELY, I HAD JUST PARKED MY CAR IN THE GARAGE AND DID NOT LOCK THE DOORS SO WE COULD STILL GET IN IT AND HAVE IT TOWED.
MY VEHICLE HAS A LONG CRANK BUT WILL NOT TURN OVER. STUCK NUMEROUS TIMES. THE DEALER SAID THEY CAN'T FIND THE PROBLEM BUT I SEE ONLINE THAT EARLIER MODELS WERE RECALLED FOR THE SAME PROBLEM. IT WAS SAID A FAULTY FUEL PUMP RELAY. AM WONDERING IF THIS IS THE SAME PROBLEM.
EVERY TIME I FILL UP MY GAS TANK MY VEHICLE WILL STALL OUT. THIS HAS BEEN GOING ON FOR MONTHS NOW. I TOOK IT TO THE DEALERSHIP AND THEY ARE TELLING ME THIS WAS A KNOWN ERROR AND CHRYSTER HAS MADE MODIFICATIONS TO THE GAS TANK/VAPER LOCK BUT I AM RESPONSIBLE FOR THE $1600 IT WILL COST TO FIX IT. IF THIS IS A KNOWN DEFECT, THEN IT SHOULD BE COVERED UNDER A RECALL.
WHILE DRIVING MY 2014 JEEP GRAND CHEROKEE, MY DRIVERS SIDE HEAD REST "EXPLODED" AND HIT ME IN THE BACK OF THE HEAD. THE FORCE PUSHED ME FORWARD AND I IMMEDIATELY THOUGHT I WAS REAR-ENDED. I ENDED UP WITH A SEVERE HEADACHE AND SORE NECK. I CAN SEE THIS DEFECT EASILY CAUSING AN ACCIDENT. I WAS DRIVING STRAIGHT AHEAD, BUT COULD HAVE EASILY LOST CONTROL IF I WAS GOING AROUND A CURVE OR EXPRESSWAY RAMP. *TR
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE ATTEMPTING TO MERGE INTO TRAFFIC FROM A PARKING LOT, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT STATED THAT EXCESSIVE EFFORT WAS NEEDED TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO DAVE SYVERSON CHRYSLER (LOCATED AT 2310 E MAIN ST, ALBERT LEA, MN 56007, (507) 373-1438) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE ON THREE SEPARATE OCCASIONS. THE CONTACT STATED THAT THE DEALER REPLACED SEVERAL OF THE COMPUTERS IN THE VEHICLE, WHICH POSSIBLY INCLUDED THE ECM, PCM, AND TCM; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 49,999.
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, THE LOW BATTERY VOLTAGE WARNING INDICATOR ILLUMINATED, THE WINDSHIELD WIPERS ACTIVATED, AND THE DISPLAY SCREEN WENT BLANK. THE CONTACT HEARD AN ABNORMAL NOISE BEFORE THE ENGINE TURNED OFF. THE CONTACT MADE MULTIPLE ATTEMPTS TO START THE VEHICLE, BUT WAS UNSUCCESSFUL. AN INDEPENDENT MECHANIC STATED THAT HE COULD SMELL SMOKE FROM THE ALTERNATOR. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED MARBURGER CHRYSLER DODGE JEEP RAM (LOCATED AT 1310 E DIXON BLVD, SHELBY, NC 28152, (704) 484-0049) TO NOTIFY THEM THAT THE VEHICLE WAS EXPERIENCING FAILURES SIMILAR TO WHAT WAS LISTED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 53,000. *TR CONSUMER HAS REPLACED THE ALTERNATOR. *JB
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE RECALL REPAIR FAILED TO PROVIDE A PERMANENT SOLUTION FOR NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). MONTHS AFTER THE REPAIR, THE GEAR CONTINUED TO SHIFT OUT OF GEAR INTERMITTENTLY. SOUTH COUNTY CHRYSLER DODGE JEEP RAM (455 AUTOMALL DR, GILROY, CA 95020, 408-848-3155) SERVICED THE RECALL CAMPAIGN AND DID NOT PROVIDE FURTHER ASSISTANCE. THE CONTACT TOOK THE VEHICLE TO A CAR WASH AND THE VEHICLE FAILED TO REMAIN IN NEUTRAL AND KEPT SHIFTING INTO PARK. THE MANUFACTURER WAS NOTIFIED AND INDICATED THAT THE AUTO PARK FEATURE WAS UNABLE TO BE TURNED OFF. THE FAILURE MILEAGE WAS NOT AVAILABLE. *BF**JB
OUR DEALERSHIP COMPLETED EPA AND CARB EMISSIONS RECALL V08 FOR 3.0L DIESEL EMISSIONS ON 20 MAY 2019. MILEAGE OUT WAS 63,819. 200 MILES LATER, WE STARTED THE VEHICLE AS NORMAL. LESS THAN A MILE LATER, AS WE STARTED TO ACCELERATE ONTO THE HIGHWAY, THE CHECK ENGINE LIGHT CAME ON AND OUR VEHICLE'S INFORMATION CENTER DISPLAYED TWO SEPARATE DIESEL EXHAUST FLUID (DEF) RELATED WARNINGS. THE FIRST SAYING DEF NEEDED SERVICE/CONTACT THE DEALERSHIP, WHILE THE SECOND WARNING SAID WE COULD NOT RESTART THE VEHICLE AFTER DRIVING ANOTHER 200 MILES. WE IMMEDIATELY FOUND A SAFE SPOT TO PULL OVER AND CALLED THE DEALERSHIP. THE ACTING SERVICE MANAGER ADVISED US THAT IT WAS SAFE TO DRIVE THE VEHICLE TO THE DEALERSHIP AS LONG AS THERE WERE NO OBVIOUS PERFORMANCE ISSUES. HE SAID IT WAS PROBABLY EMISSION RELATED, THAT WE WOULD BE OK IF WE DIDN'T DRIVE OVER 200 MILES. HE SAID GOING OVER 200 MILES MIGHT ABRUPTLY PUT THE VEHICLE INTO A "LIMP MODE"! WE WERE 150 MILES AWAY FROM THE DEALERSHIP BUT THE VEHICLE WAS OTHERWISE OPERATING NORMALLY, SO WE TOOK THE SERVICE MANAGER'S ADVICE AND DROVE TO THE DEALERSHIP. OUR JEEP IS AN OFF-ROAD, TRAIL-RATED, GO ANYWHERE VEHICLE DESIGNED TO BE USED OUT IN THE WILDERNESS/NATIONAL PARKS AS WELL AS ON THE HIGHWAY. IT IS AN UNACCEPTABLE SAFETY HAZARD FOR THE VEHICLE'S COMPUTER TO HAVE CONTROL OVER STARTING BECAUSE OF AN EMISSION VIOLATION/PROBLEM. ESPECIALLY WHEN IN A REMOTE LOCATION WHERE A RELIABLE VEHICLE IS PARAMOUNT TO SAFETY. MOREOVER, THERE IS SIGNIFICANT POTENTIAL
DROVE MY CAR A SHORT DISTANCE TO A DESTINATION. TURNED THE CAR OFF TO COMPLETE MY ERRAND. RETURNED TO MY CAR 10 MINUTES LATE AND MY CAR WOULD NOT START. THE EQUIPMENT WOULD COME ON,I.E. RADIO, LIGHTS, BUT BRAKE SEEMED TO BE LOCKED AND ENGINE WOULD NOT START. THIS HAPPENED DURING CITY STREET DRIVING. I JUST PURCHASE THE GARDEN THE DEALER ABOUT 3MOS AGO.
ON OUR 2014 JEEP GRAND CHEROKEE THE PLASTIC SEAT BELT GUIDE, ON THE PASSENGER SIDE HAS CRACKED PINCHING DOWN ON THE SEAT BELT RENDERING IT NOT USABLE. THE SEAT BELT WILL EXPAND OUT, HOWEVER IT DOES NOT RETRACT IN DUE TO THE PRESSURE FROM THE BROKEN PIECE. THE SEAT BELT WILL NOT STOP THE PASSENGER IN A SUDDEN IMPACT AND HAS ENOUGH SLACK THAT YOU CAN EASILY MAKE CONTACT WITH THE DASH AND STEERING WHEEL. THIS MALFUNCTION OCCURRED WHILE STATIONARY.*DT COMSUMER STATED IT WAS NOT TAKEN ANYWHERE FOR DIAGNOSIS AS I HAVE BEEN A MECHANIC FOR OVER 30 YEARS. I DID NOT KEEP ANY RECORDS BUT I DID FIX THE PROBLEM BY TRIMMING THE PLASTIC ON THE UPPER SIDE OF THE SEATBELT OPENING TO ALLOW FREE MOVEMENT. THIS DID NOT IN ANY WAY COMPROMISE THE INTEGRITY OF THE SEATBELT OR THE ABILITY FOR IT TO PERFORM IT'S JOB AS THE TOP OF THE PLASTIC TRIM SHOULD NOT HAVE BEEN TOUCHING IN THE FIRST PLACE. THE PLASTIC GUARD IS THERE TO KEEP DIRT, DUST AND LITTLE FINGERS FROM GETTING INSIDE THE BELT ASSEMBLY AND PERFORMS NO OTHER FUNCTION. BY REMOVING 1/8" FROM THE TOP OF THE OPENING, THE SEATBELT IS NOW FREE TO MOVE BACK INTO THE SEAT BELT RETRACTOR AND STILL PROVIDE PROTECTION FROM ANYTHING ENTERING INTO THE SEATBELT AREA BEHIND THE PLASTIC TRIM. SEAT BELT DOES NOT WORK BECAUSE OF POOR DESIGN.*JB
TAKATA RECALL AS I WAS DRIVING ON A STREET AND WAS TRYING TO TURN, MY STEERING WHEEL STOPPED WORKING. IT WOULDN'T TURN AT ALL SO I HAD TO PULL OVER AND CALL FOR HELP. I GOT IT TO A SHOP AND THE ELECTRIC POWER STEERING PUMP WENT OUT.
BOUGHT THE VEHICLE USED FROM A LOCAL USED LOT. NOTICED ABOUT A WEEK LATER AFTER IT HAD RAINED A COUPLE OF TIMES THAT WATER LEAKS INTO VEHICLES FRONT, DRIVER AND PASSENGER SIDE FLOOR BOARDS AND ALSO FILLING UP THE BATTERY BOX WHEN IT RAINS OR VEHICLE IS WASHED. HAVE HAD THE WINDSHIELD SEALED AND IT'S STILL LEAKING. I BELIEVE THAT IT'S COMING IN FROM "A" PILLARS DOWN TO THE ROCKER PANEL SEAM SEAL. IT HAS CAUSED RUST TO FORM ON UNDER DASH COMPONENTS AND UNDER THE DRIVER SEAT. IT'S CAUSING ELECTRICAL COMPONENTS TO CORRODE AND TO ACT UP. ALSO THE CEL TO COME ON SAYING THAT ALL MODULES HAVE NO CONTACT WITH THE ECM/PCM. THE WATER LEAKS AS IT SITS OR EVEN WHEN DRIVING DOWN THE ROAD.
SAFETY ISSUE AS THE PASSENGER SEAT BELT WILL NOT RETRACT. *DT
I HAVE A 2014 JEEP GRAND CHEROKEE DIESEL MODEL WHEN I'M DRIVING A LOT OF DIESEL FUMES ENTER THE INTERIOR OF THE VEHICLE I CHANGED CABIN FILTER AND STILL HAVE THIS PROBLEM
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH, THE PASSENGER SEAT HEAD REST RELEASED FORWARD. THE VEHICLE WAS TAKEN TO LARRY H. MILLER CHRYSLER JEEP DODGE RAM RIVERDALE (LOCATED AT 1481 W RIVERDALE RD, RIVERDALE, UT 84405, (801) 528-7478) WHERE IT WAS DIAGNOSED THAT THE HEAD REST AND REAR OF THE PASSENGER SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 92,000.
WE HAVE HAD PROBLEMS WITH OUR 2014 JEEP GRAND CHEROKEE FOR ABOUT 2 YEARS WITH SOME DELAY IN ACCELERATION WHEN AT COMPLETE STOP AND THEN LURCHING FORWARD. OUR ALTERNATOR IS NOW NEEDING TO BE REPLACED AND IS NOT ON THE RECALL LIST FOR 2014 JEEPS WITH DEFECTIVE ALTERNATOR. OURS CLEARLY HAS A DEFECTIVE ALTERNATOR.
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE REFUELING THE VEHICLE, THE FUEL FILLER NECK CAME OFF WHILE REMOVING THE FUEL PUMP. THE FAILURE CAUSED FUEL TO SPILL FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 80,000.
I WAS DRIVING MY 2014 JEEP GRAND CHEROKEE WHEN IT SHUT OFF WHILE I WAS DRIVING 40 MPH LUCKILY I WAS IN A PARKING LOT AND COULD SLOW DOWN TO THE SHOULDER WHERE I WAS THEN PUSHED AWAY FROM TRAFFIC THEY SAID IT WAS DUE TO A SHORT IN MY TIPPIN AND MY FUEL PUMP WENT MY TRUCK WAS BROUGHT BRAND NEW AND BARELY HAS 50,000 MILES ON IT AND OVER 2000 COMPLAINTS FOR THE SAME THING FOR FAULTY EQUIPMENT PUT IN THE VEHICLES FROM 2005 TO 2014 AND CHRYSLER DOES NOT WANT TO BE HELD ACCOUNTABLE SO THEY HAVE NOT PUT A RECALL ON IT AND IT IS AN OPEN LAWSUIT THAT I SAW IT COST ME OVER $3000 TO GET THIS FIXED AND THIS COULD REALLY HAVE WENT A DIFFERENT WAY I COULD'VE BEEN HIT AND KILLED CHRYSLER NEEDS TO BE HELD ACCOUNTABLE BUT I GUESS THEY WON'T MAKE A RECALL AND LESS SOMEONE IS KILLED
N58 MY JEEP DID SOMETHING WEIRD ON 4/21/2019 DASH LIGHTS CAME ON LIKE ABS AND TRACTION CONTROL LIGHT WAS ON IN THE DASH BUT THE PUSH BUTTON LIGHT DOWN BELOW THE HEAT BUTTONS WAS ALSO ON. ALSO SERVICE 4 WHEEL DRIVE WAS FLASHING ON THE DASH ALONG WITH THE SELECTOR WHEEL ON THE LEFT OF THE DASH SCREEN WENT TO TERRAIN MODE ALL BY IT SELF.ALSO ON THE SCREEN IT CHIMED 4 WHEEL DRIVE UNAVAILABLE. I WAS IN DRIVE AND DRIVING STRAIGHT.
LIFTERS COLLAPSED INTO THE ENGINE AT 145K MILES REQUIRING INSTALLATION OF NEW ENGINE. VEHICLE WAS LESS THAN 5 YEARS OLD. AT 2 YEARS OF AGE VEHICLE WAS MAKING KNOCKING NOISES AND THE CHECK ENGINE LIGHT WAS ON. WE BROUGHT IT IN FOR REPAIRS MULTIPLE TIMES REPLACING ALL LIFTERS, ROCKERS, CAM SHAFT AND CATALYTIC CONVERTERS ALL AT OUR EXPENSE. EACH TIME THE CHECK ENGINE LIGHT CAME BACK ON IN LESS THAN 2 WEEKS AND THE KNOCKING CONTINUED. AFTER SPENDING ALL OF THIS MONEY THE END RESULT IS HAVING TO SPEND MORE ON THE NEW ENGINE.
HAVE HAD REPEATED FAILURES OF HEADLIGHT BULBS ON 2014 JEEP GRAND CHEROKEE WITH BULB COST ALONE ~$250 PER BULB. LIFETIME OF BULBS IS FAR FAR BELOW THAT OF BULBS FOR OTHER MODEL CARS (NOT JEEPS) I HAVE OWNED IN PAST AND CURRENTLY OWN. MOST RECENT BULB FAILURE WAS IN APRIL 2019.
WHILE DRIVING LOST POWER STEERING. VEHICLE WAS IN A PARKING LOT WHEN THIS OCCURRED.
THE VEHICLE HESITATES TO START WHEN PUSHING THE BUTTON. TAKES MULTIPLE REPEATED TIMES TO START.
TAKATA RECALL WHEN I PRESS THE START BUTTON IN THE JEEP IT HESITATES TO START. SOMETIMES HAVE TO DO IT COUPLE TIMES, THEN IT SHIFTS FUNNY WHEN YOU PRESS ON GAS LIKE IT DOESN'T GET ENOUGH POWER.
VEHICLE WAS STATIONARY, IN PARK. DRIVER'S SIDE HEADREST SPONTANEOUSLY DEPLOYED AND BROKE THE BRACKET.
AIRBAG LIGHT CAME ON AT 106,000 MI. WAS TOLD IT WAS AN ISSUES WITH THE WIRING IN THE HEAD RESTRAINT. WOULD NEED TO HAVE HEAD REST REPLACED FOR $700. I DON'T BELIEVE THERE IS ANY REASON THIS SHOULD HAVE FAILED AS THE CAR HAS NEVER BEEN IN AN ACCIDENT
DRIVER SIDE AIR CONDITIONER BLOWS HOT AIR EVEN WHEN TEMP IS SET AS LOW AS 63 DEGREES WHILE THE PASSENGER SIDE WORKS NORMALLY. SERVICE REP AT DEALERSHIP INFORMED ME THAT THIS IS A COMMON PROBLEM WITH JEEP VEHICLES. WAS TOLD REPAIRS COULD BE OVER $1000. IF JEEP KNOWS THAT THIS IS A REOCCURRING PROBLEM, WHY SHOULD I HAVE TO PAY FOR THEIR ERROR?
VEHICLE DOES NOT RELIABLY START WHEN THE BRAKE AND ENGINE BUTTON ARE PUSHED. THE DASHBOARD LIGHTS UP, BUT THERE IS NO MESSAGE AND VEHICLE FAILS TO START. I OFTEN HAVE TO TRY 3-4 TIMES TO GET THE VEHICLE TO START, ULTIMATELY HAVING THE KEY AT THE PUSH START BUTTON. KEY FOB BATTERIES HAVE BEEN REPLACED SEVERAL TIMES, STAR CASE WAS OPENED, AND WIN MODULE REPLACED. VEHICLE HAS BEEN IN FOR SERVICE MANY TIMES FOR THIS ISSUE, WHICH REMAINS. CHRYSLER CASE MANAGEMENT IS WELL AWARE OF THE ISSUE. THE ONLY "POSSIBLE" CONNECTION FOUND IS AN INCOMPATIBILITY WITH CUP LED LIGHTING AND KEY FOB TECHNOLOGY. IN ADDITION TO BEING FRUSTRATING, IT IS A SAFETY ISSUE.
NOTICED WHEN I WAS ON THE FREEWAY STEERING GOT REALLY WOBBLY THOUGHT IT WAS BECAUSE I ROATETED MY TIRES HOWEVER POPPED MY HOOD AND NOTICE MY POWER STEERING RESERVOIR WAS EMPTY FILLED IT UP AND THAN NOTICED GREEN ALL OVER MY DRIVEWAY.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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