2014 Jeep Grand Cherokee complaints

PASSENGER SIDE HEAD REST DEPLOYED.

WHILE DRIVING (MOTION) ON HIGHWAY 378 - LEXINGTON, SC - 2/14/20, THE PASSENGER SEAT POPPED OUT UNEXPECTEDLY, LUCKILY NO ONE WAS SITTING IN THE PASSENGER SEAT AT THE TIME. I'M WORRIED THIS WILL HAPPEN WITH MY DRIVER'S HEAD SEAT AT THIS TIME. I WENT TO THE DEALERSHIP TO GET IT FIXED AND THEY SAID WOULD COST ME $700, SINCE MY WARRANTY WAS EXPIRED. I CALLED CHRYSLER/JEEP CUSTOMER SERVICE AND FILED A CLAIM FOR THEM TO WAIVE THE $700 FEE. THEY TOLD ME THAT SINCE I WAS THE (2ND) OWNER NOT THE ORIGINAL OWNER AND THAT MY WARRANTY WAS EXPIRED THEY DENIED MY CLAIM. I TOLD THEM WHEN I BOUGHT THE CAR THERE HAVE BEEN NO WRECKS RECORDED ON THE VEHICLE AT ALL, THIS WAS CRAZY TO ME, THAT THEY WOULDN'T FIX MY PASSENGER HEAD SEAT. I FILED THE CLAIM ON 2/28/20 @ 1-800-992-1997. I WAS AT THE CHRYSLER/JEEP DEALERSHIP LOCATED IN COLUMBIA, SC.

DRIVER SIDE ACTIVE HEAD REST DEPLOYED FOR NO REASON WHILE STATIONARY/PARKED IN DRIVEWAY. IT WAS DEPLOYED WHEN I WENT OUT TO CAR IN THE MORNING.

OIL LEAK AT OIL FILTER HOUSING. NOTICED PUDDLE OF OIL ON GARAGE FLOOR. HAD VEHICLE CHECKED AND THEY DETERMINED THE OIL FILTER HOUSING IS CRACKED AND LEAKING ENGINE OIL. THIS COULD CAUSE AN ENGINE FIRE. I HAVE CONTACTED JEEP. THEY REFUSED ANY ASSISTANCE AND HAVE STOPPED RESPONDING TO MY EMAIL REQUESTS.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT SEVERAL ATTEMPTS WERE NEEDED TO START THE VEHICLE. THE CONTACT STATED THAT THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO JACKSONVILLE CHRYSLER JEEP DODGE AND RAM LOCATED AT 11101 NURSERYFIELDS DR, JACKSONVILLE, FL 32256, WHERE THE CONTACT WAS INFORMED THAT THE COST FOR THE REPAIR WOULD BE $1,200. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED ON SEVERAL OCCASIONS THE VEHICLE WOULD NOT IMMEDIATELY TURN OFF WHEN THE START/STOP BUTTON WAS DEPRESSED. ALSO, WHILE PRESSING START/STOP BUTTON THE VEHICLE WOULD NOT IMMEDIATELY START. DURING THE FAILURE THE MESSAGE 'ALREADY IN GEAR' WAS DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. *BF CONSUMER STATED SINCE 2013 VEHICLE HAD THE FOLLOWING ISSUES HEAD UNIT, BRAKE BOOSTER WATER SHIELD, NAVIGATION (4 TIMES) AND STILL NOT WORKING, AND LIGHT SENSOR COMES ON ONCE IN A WHILE. *JB

I KEEP GETTING AN ERROR STATING SERVICE SHIFTER. I TOOK IT TO A DEALERSHIP TO RUN DIAGNOSTIC ON IT TODAY AND THEY STATE THE WHOLE SHIFTER AND KNOB NEED TO BE REPLACED AND I WAS TOLD THIS IS A COMMON PROBLEM FOR JEEP GRAND CHEROKEES BUT NOTHING HAS BEEN DONE BOUT IT AND THEY CHARGE $1,100 TO FIX THIS PROBLEM. I CANT AFFORD THIS NOW SO I PAID FOR DIAGNOSTIC BILL. EVERYTIME I START THE JEEP OR PUT IT IN PARK I GET THIS SERVICE SHIFTER ERROR MESSAGE AND SOMETIMES WHILE DRIVING AND THE LIGHTS ON THE SHIFTER DO NOT WORK SO I CANT TELL WHAT POSITION I AM CURRENTLY IN.

TL* THE CONTACT OWNS A 2014 GRAND JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE VEHICLE SHIFTED INTO NEUTRAL. THE CONTACT PULLED THE VEHICLE OFF OF THE ROADWAY BUT WAS UNABLE TO RESTART THE VEHICLE. THE BATTERY TERMINAL WAS DISCONNECTED AND RECONNECTED BEFORE THE CONTACT WAS ABLE TO RESTART THE VEHICLE. ADDITIONALLY, THE VEHICLE FAILED TO EXCEED 30 MPH WHILE DRIVING. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY TAKEN TO GARDEN CITY JEEP CHRYSLER DODGE RAM 283 N FRANKLIN ST, HEMPSTEAD, NY 11550 (516) 336-4712, DUE TO THE TRACTION CONTROL WARNING LIGHT BEING ILLUMINATED. THE CONTACT STATED THAT ON SEVERAL OCCASIONS THE BRAKES ACTIVATED INDEPENDENTLY WITH THE VEHICLE PULLING TO THE RIGHT. THE CONTACT REFUSED TO PAY FOR A DIAGNOSTIC TEST TO BE PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 84,000.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ENGINE WARNING LIGHT ILLUMINATED AS THE ENGINE HAD OVERHEATED. THE CONTACT STATED THAT THE FAILURE WAS A RESULT OF THE OIL COOLER BEING MADE OF PLASTIC. THE CONTACT STATED THAT THE SEALS FRACTURED AND CAUSED AN OIL AND COOLANT LEAK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,306. THE VIN WAS NOT AVAILABLE.

THE JEEP RANDOMLY WON'T START AND BRAKE PEDAL IS FIRM THIS STRANDED ME 6 TIMES AND DEALER CAN'T FIGURE OUT BECAUSE NOTHING DISPLAYS AND THEN IT WORKS I HAVE HEARD SENSORS AND BRAKE BOOSTERS BUT NEITHER ARE ON RECALLS

DRIVERS SEATBELT AND MIDDLE BACK SEAT WONT RETRACT.

VEHICLE OVERHEATED - MANIFOLD / EGR HAD TO BE REPLACED DUE TO SEVERE SOOT BUILD UP. ENGINE COMPARTMENT WAS SMOKING AND COOLANT EMPTY WHEN VEHICLE OVERHEATED. VEHICLE IS A FIRE RISK.*DT*JB

VEHICLE OVERHEATED AND SPEWED ALL COOLANT. SEVERAL DEALER VISITS, REPLACED EGR, MANIFOLD, CYLINDER HEADS, HOSES, THERMOSTAT ETC. ONE OCCASION FUEL WAS DRIPPING INTO THE ENGINE COMPARTMENT AFTER REPAIR AND THE ENGINE COMPARTMENT WAS SMOKING. ANOTHER OCCASION THE MANIFOLD WAS SMOKING. IT'S ONLY A MATTER OF TIME BEFORE ONE CATCHES FIRE. THESE ARE SUVS USED TO HAUL FAMILIES.

TL* THE CONTACT'S WIFE OWNS A 2014 JEEP GRAND CHEROKEE. THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE BRAKE PEDAL TRAVELED ALL THE WAY DOWN TO THE FLOOR NO CONSEQUENCE. THE VEHICLE EVENTUALLY STOPPED THE CONTACT'S WIFE WAS TRAVELING APPROXIMATELY 25 MPH, WHEN ATTEMPTED TO STOP, THE BRAKE PEDAL TRAVELED ALL THE WAY DOWN TO THE FLOOR. NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.

THE SEAT HEAD REST OF MY 2014 JEEP BURST OPEN BY ITSELF, THIS COULD HAVE CAUSED GREAT HARM TO MY HEAD.

FCA UCONNECT SENDING FORCED UPDATES TO CERTAIN VEHICLES WITH UCONNECT SYSTEMS ONBOARD (SATELLITE SIGNAL SENT DIRECTLY TO VEHICLE). A KNOWN ISSUE BY FCA, IS THAT THE FORCED UPDATE FAILS DURING THE UPDATE RENDERING CERTAIN FEATURES USELESS. IN MY ENCOUNTER THE SYSTEM UPDATE FAILED AND MOST ELECTRONIC SYSTEMS WERE NOT FUNCTIONAL SUCH AS DEFROSTER, CONTROL OF THE POWER SEATS, THE VEHICLES LIGHTING SYSTEMS AMONG OTHER SYSTEMS. THIS IS DANGEROUS AND FCA IS AWARE OF THIS FAILURE YET THEY HAVE FAILED TO NOTIFY CONSUMERS OF SUCH FAILURE AND HOW IT COULD ADVERSELY EFFECT THEIR CONTROL AND ACCESS TO FUNCTION OF THE MOTOR VEHICLE WHILE IN OPERATION.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT UPON ENTERING THE VEHICLE, THE CONTACT BECAME AWARE THAT THE PASSENGER'S SIDE FRONTAL HEADREST AIR BAG DEPLOYED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO MCGRATH CHRYSLER JEEP DODGE RAM,4610 CENTER POINT RD NE, CEDAR RAPIDS, IA 52402, BUT NOT DIAGNOSED. THE TECHNICIAN STATED THAT THE HEADREST OPERATED AS NEEDED AND A DEFECT WAS NOT FOUND. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,000.

WAS DRIVING ABOUT 3 MPH AND HEAD REST ON DRIVERS SIDE EXPLODED, THE HEAD REST POPPED OUT AND SOUNDED LIKE A GUN GOING OFF IN MY VEHICLE. IT EXPLODED FORWARD AT A HIGH RATE OF SPEED AND WAS TERRIFYING

MY 2014 DIESEL GRAND CHEROKEE HAS HAD EMISSIONS FOR THE PAST 3+ YEARS. ON 12/9/19 THEY CHANGED THE PARTICULATE FILTER AND RIGHT AFTER THAT THERE WAS EXHAUST SMELLS COMING THROUGH THE VENTS. THE DEALERSHIP ATTEMPTED TO FIX THIS SMELL IN LATE DECEMBER AND THEN AGAIN IN JANUARY. THEY FOUND A CRACKED VALVE COVER ON 1/10/20 AND FIXED THAT. I WAS THEN DRIVING THE CAR ON 1/12/20 AND IT STARTED ON FIRE AND WAS DESTROYED. CHRYSLER INVESTIGATED THE CRASH AND DETERMINED THAT IT WAS NOT A MANUFACTURING PROBLEM

I WAS SITTING IN MY FRONT PASSENGER SEAT, CAR OFF, IN PARK, AND THE HEADREST DEPLOYED. THERE WAS NO COLLISION OR MOVEMENT OR ANY KIND.

WARNING LIGHT OF SERVICE SHIFTER. DEALERSHIP STATES NO FIX FOR THIS

THE DRIVER HEADREST AIRBAG RANDOMLY DEPLOYED WITHOUT INCIDENT . THE VEHICLE WAS STATIONARY. BROUGHT TO DEALERSHIP AND WAS INFORMED THIS WAS NOT COVERED UNDER 100K WARRANTY. FELT THIS WAS CONCERNING AS POTENTIAL OTHER HEADREST AIRBAG MAY DEPLOY. ADDITIONALLY ASKED ABOUT THE LEATHER PULLING UP OFF THE DASHBOARD BUT INFORMED THIS ALSO WAS NOT COVERED.

WE STARTED OUR VACATION DRIVE TO FLORIDA JUNE 9, 2019 WHEN WE GOT TO FLORIDA JUNE 11, 2019 WE GOT A MESSAGE THAT POPPED UP ON OUR VEHICLE THAT SAID SERVICE SHIFTER. WE WERE REALLY UPSET BECAUSE WE JUST BOUGHT THE VEHICLE ON JUNE 6, 2019. THE DEALERSHIP WANTS US TO PAY A $250 DEDUCTIBLE FOR THE ISSUES WE ARE HAVING WITH IT. THIS SHOULD BE COVERED UNDER OUR WARRANTY.

NOTICED VEHICLE AT 79 000 MI TO BE LOW OF OIL PRIOR TO SCHEDULED OIL CHANGE. INSPECTED VEHICLE FOR LEAKS BUT COULD NOT FIND ANY NOTICABLE ISSUES. CHANGED OIL AND FILTER AS SCHEDULED DURING THIS TIME. AT 89,000 MI , THE SAME ISSUE OCCURRED AND UPON FURTHER INSPECTION, A NOTICABLE POOL OF OIL WAS FOUND TO BE POOLING ON TOP SIDE OF ENGINE BLOCK NEAR OIL FILTER/ OIL COOLER. THE ENGINE BLOCK IS V SHAPED AND RECESSED WHICH ALLOWS OIL TO POOL WITHOUT DRIPPING TO GROUND. VEHICLE WAS TAKEN TO DEALERSHIP AND WAS DIAGNOSED AS A LEAKING OIL COOLER, WITH A QUOTE OF OVER $1000 TO FIX. DEALER ACKNOWLEDGED THE ISSUE IS A KNOWN PROBLEM, BUT AFTER A CALL WITH FCA AMERICA, THEY ARE NOT WILLING TO REPAIR UNDER WARRANTY AS VEHICLE IS OVER THE 5 YEAR LIMIT, ALTHOUGH IT IS UNDER THE 100K . ( 89000 CURRENTLY) ISSUE IS A MAJOR MECHANICAL DEFECT, AND ALSO PRESENTS SAFETY ISSUES WITH POOLS OF OIL STANDING ON TOP OF BLOCK DURING NORMAL OPERATION WHICH COULD LEAD TO FIRE UNDER EXTREME TEMPERATURES.

I WAS CHANGING OUT MY BRAKE PADS, A FAIRLY COMMON PROCEDURE, WHEN I NOTICED THERE WAS OIL DRIPPING FROM MY CHASSIS SHIELD I HAVE. TURNS OUT I HAVE A PROBLEM WITH THE ENGINE OIL FILTER/OIL COOLER ASSEMBLY. APPARENTLY, YOU HAVE RECEIVED COMPLAINTS IN THE PAST FOR THIS ISSUE. FROM WHAT I HAVE READ ONLINE, THIS IS A VERY COMMON PROBLEM THAT IS AFFECTING THE MAJORITY OF CHRYSLER'S MAKE AND MODELS OF VEHICLES THAT USE THIS ASSEMBLY. THIS IS NOT CONFINED TO JEEP VEHICLES ONLY. THE ASSEMBLY ITSELF IS MADE OUT OF PLASTIC AND IS SEATED RIGHT ON TOP OF THE ENGINE BLOCK. THE SEAL IS KEPT BY 3 OR 4 O-RINGS THAT WARP WHEN EXPOSED TO THE HEAT OF THE ENGINE AND THEN LEAK OIL INTO THE EXTERIOR VALLEY THAT IS CREATED BY THE PISTON CAVITIES. THIS IS A BIG RISK OF ENGINE OIL FLAME UP AND TOTAL DESTRUCTION OF THE ENGINE. FROM WHAT I HAVE READ, THE VALLEY IN THE ENGINE CAN HOLD ONTO ABOUT 2 QUARTS OF OIL BEFORE IT STARTS TO LEAK AND IS NOTICEABLE. THIS IS A DANGER FOR DRIVERS THAT DON'T KNOW THEY ARE RUNNING LOW ON OIL AND THEIR ENGINES COULD SEIZE UP AS A RESULT. NOW I KNOW WHY MY CAR HAD JUST SHY OF 5 QUARTS OF OIL IN IT WHEN I CHANGED THE OIL AND MY CAR HOLDS 6 QUARTS TO JUST BE IN THE SAFE ZONE ON MY DIPSTICK. I ASK YOU TO PLEASE LAUNCH AN INVESTIGATION ON THE SUBSTANDARD DESIGN OF THIS PART. I HAVE INCLUDED THE WEBSITES I HAVE BEEN READING ABOUT THIS BELOW: HTTPS://WWW.JEEPCHEROKEECLUB.COM/THREADS/OIL-FILTER-HOUSING-LEAK.237208/ HTTPS://DODGEFORUM.COM/FORUM/JEEPS/374968-SERIOUS-OIL-LEAK-ISSUE

THE WEEK I BOUGHT THE VEHICLE, A MESSAGE POPS UP SAYING 'SERVICE SHIFTER' AND WHEN MY VEHICLE IS IN PARK IT DOESN'T SHIFT INTO DRIVE SOMETIMES. I HAD TO TURN MY VEHICLE OFF AND TURN IT BACK ON IN ORDER FOR MY CAR TO GO INTO DRIVE, WHILE SITTING IN LINE AT A CAR WASH. WHEN I HOOK A COMPUTER UP TO MY CAR THERE IS NO CODES THAT POP UP, MY GEAR NUMBERS ON THE SCREEN STAY WHITE, THEY NEVER TURN RED. THE 'SERVICE SHIFTER' IS ON THE WHOLE TIME MY VEHICLE IS RUNNING AND STAYS ON THE DASH WHEN I TURN IT OFF.

WHILE DRIVING STRAIGHT ON THE HIGHWAY, THE DRIVER'S SEAT HEADREST ACTIVE HEADREST DEPLOYED. THERE WAS NO COLLISION, NO OBVIOUS REASON FOR THE HEADREST TO DEPLOY. IT APPEARS THAT A PLASTIC PIECE HAS BROKEN. I CAN MOVE THE HEADREST BACK INTO PLACE, BUT IT DOES NOT LOCK BACK IN PLACE.

I WAS DRIVING AROUND 65 MPH ON A HIGHWAY WHEN THE ACTIVE HEADREST POPPED OUT FORCEFULLY, HITTING ME IN THE BACK OF THE HEAD. IT WAS ENOUGH TO CAUSE ME TO VEER INTO A NEIGHBORING LANE, BUT FORTUNATELY I REGAINED CONTROL OF THE VEHICLE. THERE ARE SO MANY REPORTS OF THIS HAPPENING TO OTHER DRIVERS, AND IT IS ONLY A MATTER OF TIME UNTIL IT CAUSES AN ACCIDENT. TO BE CLEAR, I DID NOT HIT A POTHOLE OR ANYTHING ON THE ROAD'THE HEADREST JUST POPPED OUT FOR NO APPARENT REASON. I INSPECTED THE HEADREST LATER AND FOUND THAT THE PIN THAT HOLDS THE HEADREST IN PLACE HAD SNAPPED IN HALF. THIS HAPPENED LAST YEAR ON A 2014 MODEL JEEP GRAND CHEROKEE.

I OWN THIS VEHICLE FOR OVER 5 YEARS, AND MY WIFE JUST DOESN'T WANT TO DRIVE IT WITH THE KIDS BECAUSE OF THE STRONG SMELL OF DIESEL AND DIESEL EXHAUST FLUID INSIDE THE CABIN IT'S JUST MAKE YOU WANT TO TROW UP AND GIVES YOU HEADACHES

HEADREST ON DRIVER SEAT POPPED OUT WHILE IN THE GARAGE. 2014 JEEP GRAND CHEROKEE OVERLAND 2WD 5.7L

DRIVER SEAT HEADREST POPPED OFF WHILE DRIVING, ALMOST CAUSING AN ACCIDENT. GOT HEADACHE FOR 2 HOURS AFTER THAT. THOUGHT, I HAD A REAR COLLISION, THE WAY IT FELT.

I HAD JUST PARKED MY JEEP AND REACHED IN THE BACK SEAT TO GRAB SOMETHING WHEN MY HEADREST POPPED OPEN AND SMACKED ME IN THE SIDE OF MY HEAD. DIDNT FEEL GREAT AND I CANT GET IT CLOSE BACK UP. HEARD OTHER PEOPLE HAVE HAD THIS PROBLEM, HOPEFULLY THEY RECALL THIS SOON. LOVE MY JEEP.

THE HEADREST ON MY FRONTPASSANGER SEAT DEPLOYED WHILE THE CAR WAS PARKED. MY HUSBAND AND I WERE GETTING OUT TO GO INTO A RESTARAUNT AND IT POPPED FORWARD/OPEN

ABOUT TWO MONTHS AGO MY SUSPENSION STARTED TO ACT UP. NOW MY SUSPENSION IS STUCK COMPLETELY AT THE LOWEST POINT. THE ENGINE HAS A TICKING SOUND AND NOW IT DOESNT RUN RIGHT.

MY CAR HAD AN OIL LEAK AND THE MECHANIC HAD TO REPLACE THE OIL COOLER. HE SAID THE PART IS A DANGEROUS DESIGN WITH PLASTIC, METAL AND ALUMINUM PARTS. THE PLASTIC MELTS IN THE SEALS CAUSING THE LEAK. THIS COULD BE A FIRE HAZARD BC OF THE COOLANT AND OIL MIXING TOGETHER AS THEY CROSS OVER BOUNDARIES THEY SHOULD NOT. ALSO IT COULD CAUSE THE ENGINE TO BE COMPLETELY RUINED. THE MECHANIC I USED SAID HE HAS REPLACED A LOT OF THESE ALL IN CHRYSLER'S AND JEEPS SO IT IS CLEARLY A HAZARDOUS DESIGN FLAW. THIS HAS BEEN AN ONGOING PROBLEM AND I FILED A CASE WITH CHRYSLER #71764143. THE MECHANIC TELLING ME MY ENGINE COULD BE RUINED MADE MY DECISION TO GET THE REPAIR MORE URGENT.

THE CAR MAKE AN AWFUL SOUND WHEN DRIVING . ONCE THE SPEED IS OVER 30 MILES PER HOUR THE WINDSHIELD COWL MAKE A VERY LOUD NOISE IT HAS BEEN DOING IT FOR A LONG TIME I JUST COULDN'T FIGURE OUT WHAT IT WAS UNTIL I TOOK IT TO A DEALER AND THEY SAID THAT IT WAS COMMON PROBLEM WITH THESE VEHICLES. IT HAS JUST BEEN GETTING WORST OVER THE YEARS.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS, THE WINDSHIELD WIPERS TURNED ON, THE RADIO AND INSTRUMENT CLUSTER WENT BLANK WITHOUT WARNING. THE AUTO PARK DISENGAGED AND THE LOW VOLTAGE BATTERY WARNING MESSAGES WERE DISPLAYED. ADDITIONALLY, THE VEHICLE SAFE MODE ENGAGED. THE VEHICLE WAS TAKEN TO EARNHARDT CHRYSLER DODGE JEEP RAM (1521 E DRIVERS WAY, GILBERT, AZ 85297: (480) 926-4000) WHERE IT WAS INFORMED THAT A FLASH UPGRADE WAS NEEDED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 67,000.

PASSENGER SIDE HEADREST BURST OPEN. NO ACCIDENT, NO COLLISION. CAR WAS PARKED.

FROM DRIVEWAY PUT CAR IN REVERSE COULD NOT TURN STEERING WHEEL. FELT LIKE POWER STEERING UNIT OUT. SECOND TIME FROM PARKING LOT SAME ISSUE. PAST 3 WEEKS HAS HAPPENED DAILY. WHILE DRIVING UNABLE TO MAKE TURNS SAFELY. BIG ISSUE!

PASSENGER SIDE HEADREST POPPED OUT WHILE VEHICLE WAS MOVING AT A STEADY RATE ON A LOCAL STREET. PASSENGER WAS IN SEAT. PASSENGER REPORTED SOME DISCOMFORT. HEADREST CANNOT BE RESET.

AFTER THE MANDATORY EMISSIONS MODIFICATION THAT WAS REQUIRED ON THE ECODISEL 3.0 LITER DODGE AND JEEP VEHICLE, THERE HAS BEEN A SIGNIFICANT DECREASE IN VEHICLE PERFORMANCE. THE VEHICLE HAS LOST PERFORMANCE IN SHIFTING, ACCELERATION (RESPONSE), FUEL EFFICIENCY AND OVERALL POWER. THIS IS NOT ONLY PERFORMANCE RELATED, BUT ALSO A MAJOR SAFETY ISSUE AS IT MAKES IT DIFFICULT TO ACCELERATE PROPERLY WHEN MAKING TURNS INTO ONCOMING TRAFFIC.

TL* THE CONTACT WAS CALLING ON BEHALF OF HIS DAUGHTER THAT OWNS A 2014 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE MESSAGE CENTER DISPLAYED BATTERY LOW VOLTAGE WARNING. THE CONTACT STATED THAT SMOKE BILLOWED FROM THE ENGINE COMPARTMENT BEFORE THE VEHICLE STALLED. THE CONTACT WHO WAS A CERTIFIED MECHANIC DISCONNECTED THE ALTERNATOR AND RESTARTED THE VEHICLE. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR THE DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 77,000. *BF*JB

D RIGHT HEIGHT ADJUSTER FOR PASSENGER SIDE SEATBELT BROKE AND WILL NOT ALL THE SEAT BELT TO RETRACT.

2014 JEEP GRAND CHEROKEE HAS A RACK AND PINION LEAK AFTER A FEW YEARS OF OWNING THE VECHICLE NEW .RACK AND PINION NOW HAS TO BE REPLACED.

I WAS DRIVING ON A CITY STREET ON CHRISTMAS EVE AT 35 MPH AND THE DRIVER SIDE HEADREST DEPLOYED AND STRUCK ME IN THE BACK OF THE HEAD. WE WERE NOT INVOLVED IN AN ACCIDENT, BUT I WAS IN SIGNIFICANT PAIN FOR A COUPLE DAYS.

THE PLASTIC OIL COOLER HOUSING FAILED DUE TO THE PLASTIC WARPING AROUND THE SEALS AND LEAKING. THIS IS A SAFETY RISK OF POTENTIAL FIRE FROM OIL LEAKING ON TO THE ENGINE BLOCK. THE CAUSE OF THIS FAILURE IS DUE TO DESIGN AND SHOULD BE COVERED BY THE MANUFACTURER AS A RECALL.

VEHICLE HAD AN AEM RECALL PERFORMED AND NOW THE INTERIOR OF VEHICLE AS WELL THE EXTERIOR REAKS OF DIESEL FUMES ALL THERE IS A TERRIBLE HESITATION AND AT TIMES ALMOST A DELAY IN THE THROTTLE WE HAVE MADE NUMEROUS COMPLAINTS AND TRIPS TO THE JEEP DEALER THEY SAY THEY CANNOT FIND ISSUES THE REASON BEHIND IT. WE JUST SPENT 5 HOURS AT THE DEALER FOR A CLOGGED DPF FILTER ONLY TO LEAVE AND HAVE MY WIFE VOMIT FROM THE FUMES WE PULLED OVER SEVERAL TIMES TO GET FRESH AIR.. I SPOKE TO LYNN AT FCA CUSTOMER CARE BADGE NUMBER LN187 EXTENSION 3020187 SHE TOLD ME IF I WAS CONCERNED I SHOULD RETURN VEHICLE TO DEALER WHICH I HAVE DONE NUMEROUS TIMES SINCE THE END OF MAY.THE VEHICLE IS NOT SAFE DUE TO FUMES LET ALONE THE THROTTLE WORKING WHEN IT CHOOSES TO

COMPUTER SCREEN GOES BLANK WHILE CAR IS HOT, CAN NOT SEE ANYTHING, BACK CAMERA STOPS WORKING CANT SEE ANYTHING ON SCREEN

WHEN STOPPED AND PARKED AT THE LOCAL GAS STATION THE PLASTIC FUEL FILLER CAP BROKE OFF DURING FUELING CAUSING THE GAS NOZZLE TO FALL OUT. NOW CHECK ENGINE LIGHT IS ON. JEEP HAS SINCE CORRECTED THIS PLASTIC PART ON NEWER MODELS WITH METAL. COST OF PART ALONE IS $650.00

DOWN SHIFTS SEVERAL GEARS WITHOUT WARNING WHILE AT SPEED CAUSING ENGINE TO OVER REV AND DRASTICALLY SLOW.