2014 Jeep Grand Cherokee complaints

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE HEADREST AIR BAG DEPLOYED WITHOUT IMPACT OR COLLISION. THERE WAS NO WARNING. THE CONTACT REGAINED CONTROL OF THE VEHICLE. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROADWAY. THE HEADREST FAILED TO RECONNECT. ELKGROVE FORD (9645 AUTO CENTER DR, ELK GROVE, CA 95757, (916) 249-1630) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS REFERRED TO LASHER AUTO GROUP (8585 LAGUNA GROVE DR, ELK GROVE, CA 95757, (916) 392-1400). THE CONTACT REACHED OUT LASHER AUTO GROUP AND WAS INFORMED TO HAVE THE VEHICLE TAKEN IN TO THE DEALER TO BE DIAGNOSED WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 124,750.*DT*JB

AS I WAS DRIVING I HEARD A SOUND LIKE I HIT SOMETHING, I GOT OUT OF THE CAR TO SEE IF I HAD BUT AFTER I WALKED AROUND THE CAR AND SAW NO DAMAGE OR SIGN OF DAMAGE I LOOKED INSIDE OF THE CAR AND REALIZE IT WAS THE PASSENGER HEAD REST THE POPPED OUT OF PLACE. *TR

SERVICE AIRBAG SYSTEM WARNING LIGHT CAME ON INDICATING POSSIBLE PROBLEM. ONLINE SEARCH REVEALS THERE WAS A RECALL FOR 2014 TO 2015 MODELS, BUT MY VIN IS SHOWING NO OPEN RECALL. *TR

THE HEAD REST ON THE DRIVERS SIDE OF MY 2014 JEEP GRAND CHEROKEE DEPLOYED ON ITS OWN WHEN THE VEHICLE WAS PARKED. MY JEEP HAS NEVER BEEN IN AN ACCIDENT. THE HEAD REST IS PROTRUDING SO MUCH THAT IT HURTS MY NECK WHEN I DRIVE. *TR

THE RIGHT FRONT SEAT BELT WILL NOT RETRACT PROPERLY. THE THICK PLASTIC GUIDE IN DOOR PILLAR IS CRACKED AND PINCHES AGAINST SEAT BELT. IT IS A SAFER ISSUE BECAUSE THERE IT CAUSE TOO MUCH SLACK AGAINST USER'S CHEST. *TR

DRIVER SIDE SEAT BELT WILL NOT RETRACT RENDERING IT USELESS IN THE EVENT OF A COLLISION. ONLY 23,000 MILES ON THE VEHICLE. *TR

THE VEHICLE WAS IN MOTION ON A HIGHWAY. PASSENGER SIDE HEADREST SPONTANEOUSLY POPPED OPEN. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT SHE HAD NOTICED OIL LEAKING FROM HER VEHICLE; SHE COULD ALSO SMELL AN OIL ODOR WHILE BOTH IN AND EXITING THE VEHICLE. THE CONTACT ALSO STATED THAT SHE COULD SEE SMOKE EMITTING FROM THE HOOD OF THE VEHICLE WHEN AT A COMPLETE STOP. UPON INSPECTION, THE CONTACT STATED THAT THE OIL LEAK WAS CAUSED BY A CRACKED OIL FILTER HOUSING. THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 72,000

HEADREST DEPLOYED DUE TO FAILURE OF THE PLASTIC RETAINER. THE VEHICLE WAS PARKED, THIS IS THE SECOND HEADREST TO DEPLOY, THE PASSENGER SIDE HEADREST DEPLOYED A FEW MONTHS AGO, THE VEHICLE WAS NOT INVOLVED A CRASH OR ANY CONTACT. I SAVED THE SMALL PIECES OF PLASTIC THAT CRUMBLED .

VEHICLE WAS STATIONARY AND IDLING IN THE PARK POSITION, WENT TO SHIFT TO REVERSE AND IT WOULD AUTOMATICALLY SHIFT INTO NEUTRAL AND THE CHECK ENGINE LIGHT CAME ON IMMEDIATELY AFTER. ATTEMPTED TO SHIFT BACK INTO REVERSE AND IT WOULD ONCE AGAIN SHIFT INTO NEUTRAL. TURNED VEHICLE OFF AND BACK ON AND WAS ABLE TO SHIFT INTO REVERSE FINE HOWEVER THE CHECK ENGINE LIGHT REMAINED ON. PRIOR TO THIS EVENT HAPPENING THERE HAD BEEN A JERKING AND PULLING FEELING IN THE TRANSMISSION WHEN THE VEHICLE WOULD SHIFT GEARS AS IT ACCELERATED ON CITY STREETS AS WELL AS ON THE HIGHWAY. VEHICLE WAS TAKEN TO THE DEALERSHIP TO GET INSPECTED AND WAS DIAGNOSED WITH THE TCM CODES P1D92 AND P1DA8. WAS ADVICED TO HAVE THE VALVE BODY REPLACED OR POSSIBLY EVEN THE TRANSMISSION. THE JERKING AND PULLING FEELING IS STILL CURRENT.

TWO SEPERATE ISSUES: ONE IS THE TRANSMISSION RPM'S WILL INCREASE TO A HIGHER RPM'S WHILE TRAVELING AT A LOWER SPEED AND WON'T KICK OUT UNTIL 15-20 SECONDS LATER. 2ND: WHILE ACCELERATING, THE RPM'S WILL INCREASE AND CAUSE JEEP TO SPEED UP FASTER THAN INTNENDED AND I HAVE TO PUT BRAKES ON TO GET IT BACK TO NORMAL SPEED/RPM'S. HAPPENS RANDOMLY

SOMETIMES WHEN USING E-SHIFTER, IT DOES NOT MOVE INTO CORRECT GEAR OR MOVES OUT OF THE GEAR UNKNOWINGLY

TRANSMISSION SHIFTS GEARS IRRATICALLY BUT NOT ALL THE TIME. IT CAN BE A DELAYED SHIFT AS I'M ACCELERATING OR ROUGH FEELING SHIFT AS THE TRANSMISSION AUTOMATICALLY MOVES THROUGH THE GEARS. OCCURS AT VARIOUS LOW END SPEEDS (E.G. 0 - 40 / 50 MPH)

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE DIESEL EXHAUST FILTER FULL WARNING LIGHT ILLUMINATED AND THE VEHICLE DECELERATED TO 40 MPH. THE VEHICLE WAS TAKEN TO FREMONT CHRYSLER DODGE JEEP RAM (39639 BALENTINE DR, NEWARK, CA 94560, (510) 656-8700) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE THROTTLE BODY NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE THROTTLE BODY WAS UPDATED FOUR TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

PLASTIC BRACKET THAT HOLDS THE METAL PIN WHICH ENGAGES RELEASE HOOKS BROKE. NO ACCIDENT OR IMPACT TO TRIGGER THE MECHANISM WAS INVOLVED JUST PLASTIC PART BROKE. IT WOULD REALLY HURT IF IT RELEASES AND HITS YOUR HEAD. CAR WAS NOT BEING USED. PARKED

WHILE VEHICLE WAS PARKED (FORTUNATELY) THE PASSENGER SEAT ACTIVE HEAD RESTRAINT HEADREST) RELEASED BREAKING THE PLASTIC PINS HOLDING IT TOGETHER.

THE DRIVER'S HEADREST SAFETY FEATURE DEPLOYED FOR NO REASON AS THERE WAS NO IMPACT TO THE CAR.

WE HAVE BEEN HAVING TROUBLE WITH THE SHIFTER. QUITE OFTEN WHEN WE PUSH IT INTO PARK IT DOESN'T GO TO PARK. IT EITHER STAYS IN DRIVE OR GOES TO NEUTRAL. SO WHEN WE THINK THE CAR IS IN PARK IT CONTINUES TO MOVE. IT IS HARD TO GET IT IN THE DESIRED GEAR LIKE IF THE COMPUTER IS T READING G IT. WE OFTEN HAVE TO TRY MULTIPLE TIMES BEFORE IT GOES IN THE DESIRED GEAR. WE HAVE NOTICED THIS PRIMARILY WHEN PARKING, THE OTHER DAY WE HAD TO ACT QUICKLY BECAUSE THE CAR WENT FORWARD AND HIT A LOW WALL, AS WE WERE PARKING AT HOME.

IN MY 30 YEARS OF OWNING MANY DIFFERENT VEHICLES, I HAVE NEVER EXPERIENCE DOOR POPPING. ALL MY HINGES UPPER AND LOWER NEEDS TO BE REPLACED ON MY 2014 GRAND JEEP CHEROKEE LIMITED 4X4. FROM MY RESEARCH, THIS IS SOMETHING THAT MANY JEEP OWNERS HAVE COMPLAINED ABOUT AND ARE LEFT IN DISAPPOINTMENT AS I AM CURRENTLY. THERE IS NO RECALL OR TSB ON FILE WHICH IS MIND-BLOWING CONSIDERING THIS IS A SAFETY ISSUE. IF IT WAS ONE DOOR, I COULD SAY, OK UNDERSTANDABLE 'THINGS HAPPEN. BUT ALL 4 OF MY DOOR HINGES UPPER AND LOWER NEED TO BE REPLACED BE CAUSE ALL MY DOOR POP. JEEP MANUFACTURE HAS DECIDED TO STICK THEIR HEAD IN THE SAND AND IGNORE THE COMPLAINTS OF THIS SAFETY ISSUE

WHEN YOU START THE JEEP UP, EVERY FEW TIMES IT DISPLAYS A **SERVICE SHIFTER** MESSAGE, AS WELL AS AT RANDOM TIMES WHEN YOU ARE DRIVING OR EVEN CRUISING AT ROAD SPEEDS. DOING SOME ONLINE RESEARCH I SEE THIS IS A REALLY COMMON PROBLEM ON THE 2014 JEEP GRAND CHEROKEES. SOME TALKS ARE THE ONLY FIX IS TO REPLACE THE SHIFTER CABLES ETC. SEEING AS THIS IS SOOO COMMON OF A COMPLAINT AND PROBLEM, I CANT NOT SEE WHY THERE HAS NOT BEEN A RECALL TO FIX THIS.

LOCKING (FEMALE) PART OF REAR SEATBELT MECHANISM BROKE. THIS MAKES IT HARD TO RELEASE THE LOCKED SEATBELT FOR A PASSENGER IN THE BACK SEAT. THIS IS DANGEROUS IF THE PERSON NEEDED TO ESCAPE THE VEHICLE IN AN EMERGENCY. *TR

THE DEALER IDENTIFIED A STEERING LEAK. TO FIX THE STEERING LEAK, THEY PLAN TO REPLACE THE ENTIRE RACK AND PINION STEERING ASSEMBLY. THE FAILING SYSTEM WAS CAUGHT BEFORE IT AFFECTED STEERING THE JEEP. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT PASSENGER HEAD REST SEPARATED FROM THE SEAT INDEPENDENTLY WHILE THE VEHICLE WAS PARKED IN THE GARAGE. THE CONTACT HAD TAKEN THE VEHICLE TO DOUGLAS JEEP CHRYSLER DODGE RAM (2382 S TAMIAMI TRAIL, VENICE, FL 34293) WHERE THE CONTACT WAS PROVIDED A COST TO HAVE THE VEHICLE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

ONE DAY I WAS REVERSING FROM MY DRIVE WAY TO TAKE MY BOYS TO SCHOOL, I HEARD A LOUD POPPING SOUND. I TURNED TO MY SON WHO WAS SITTING IN THE PASSENGER SIDE AND I NOTICED HE WAS RUBBING THE BACK OF HIS HEAD FROM PAIN. I SAW THE HEADREST HAD POPPED OPEN. *TR

I HAVE A 2014 ECODISEAL SINCE I BOUGHT IT HAS HAD PROBLEM AFTER PROBLEM. I THOUGHT OF I SETTLED AND HAD THE EMISSION UPDATE THEN IT WOULD GET BETTER BUT I WAS WRONG MY JEEP HAS HAD ISSUES AFTER ISSUE. LAG TO NO POWER. CHECK ENGINE LIGHT AFTER CHECK ENGINE LIGHT. I HAVE HAD IT IN THE SHOP NUMEROUS TIMES. JEEP IS NO HELP AT ALL. I'VE HAD TO PAY OUT OF POCKET EACH TIME TO HAVE IT FIXED. A DIFFERENT PROBLEM EACH TIME BUT THE SAME ISSUE THAT BROUGHT ME IN THE FIRST TIME. MY JEEP WILL NOT GO OVER 35 MPH AT TIMES. SOMETIMES THE POWER IS SO BAD THAT IT WILL NOT GO UP A HILL.

THE DRIVERS SIDE ACTIVE RESTRAINT HEAT REST SUDDENLY DEPLOYED WHILE I WAS DRIVING ON THE HIGHWAY. AFTER THIS HAPPENED I WAS TRYING TO LOOK AND SEE WHY THIS HAPPENED AND NOTICED THE LOCKING MECHANISM BROKE. I THINK THE SHOULD BE A RECALL ITEM, THIS COULD BE DANGEROUS.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT USED THE PARKING BRAKES TO SLOW THE VEHICLE. THE VEHICLE WAS TOWED TO ALL AMERICAN CHRYSLER JEEP DODGE RAM OF ODESSA LOCATED AT 2510 E 8 TH ST, ODESSA, TX 79761, (432) 614-0801. THE TOW TRUCK DRIVER IDENTIFIED THE FAILURE OF THE ALTERNATOR AS THE CAUSE OF THE FAILURE. THE CONTACT WAS INFORMED BY THE DEALER THAT THE BATTERY NEEDED TO BE REPLACED PRIOR TO A DIAGNOSTIC TEST BEING PERFORMED ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,800.

SEATBELT RETRACTORS IN BOTH FRONT DRIVER AND PASSENGER SEATS FAILED. THIS IS KNOWN TO BE A COMMON PROBLEM WITH THE GRAND CHEROKEE. DEALER WANTS CUSTOMER TO PAY $800.00 PLUS DOLLARS TO REPAIR EACH. RIDICULOUS WHEN IT'S A KNOWN ISSUE.

SERVICE SHIFTER WARNING APPEARS ON DASHBOARD AT STARTUP AND WHILE DRIVING

THE DRIVERS SIDE ACTIVE HEADREST POPPED OUT WHILE I WAS DRIVING DOWN THE ROAD AT ABOUT 40MPH

AFTER HAVING THE V08 EMISSIONS RECALL DONE THE VEHICLE HAS A MAJOR LOSS IN POWER. THERE IS A DANGEROUS AMOUNT OF LAG WHEN TRYING TO ACCELERATE. IT IS NOT SAFE TO PULL OUT IN TRAFFIC DUE TO THE LAG. THE FUEL MILEAGE HAS DROPPED SIGNIFICANTLY ALSO. THE INFORMATION SENT OUT BY FCA SPECIALLY STATED THAT THIS RECALL WOULD NOT EFFECT DRIVEABILITY OR FUEL CONSUMPTION. IT HAS EFFECFED BOTH SIGNIFICANTLY. I HAVE

AFTER THE ECO DIESEL RECALL WAS DONE THERE IS A HUGE DELAY WHEN TAKING OFF FROM A STOP. THE VEHICLE WILL MOVE AND PAUSE ALMOST CAUSING ACCIDENTS. FUEL MILEAGE HAS ALSO DECREASED AND THERE SEEMS TO BE EXHAUST SMELL INSIDE VEHICLE SINCE UPDATE WAS DONE.

I DON'T GET THIS I JUST GOT THIS PART REPLACEMENT AND IS ALREADY PEELING OFF AND I CALL MY DEALER AND THEY SAY THE RECALL ALREADY EXPIRED

P0032 CODE CAME UP WENT FOR CHECK ENGINE LIGHT. WENT TO GET IT LOOKED AT. TECH THEN TOLD ME THAT IT WAS A MISS DRILL OF THE HEADS CAUSING THE MISFIRE TO HAPPEN. THE TECH THEN ALSO STATED IT WAS A KNOWN MOPAR ISSUE IN JEEP GRAND CHEROKEE LINE.

WARNING LIGHT COMES ON "SERVICE AIR SUSPENSION IMMEDIATELY" VEHICLE IS AT THE DEALER, THEY HAVE REPLACED A SENSOR AND MODULE, NOW THEY ARE SAYING IT'S THE COMPRESSOR. TOTAL TO REPAIR WILL BE ABOUT $4600. VEHICLE IS NOT HANDLING AND DRIVING AS WELL AS IT HAD BEEN SINCE THE LIGHT COMES ON.

OIL FILTER HOUSING ASSEMBLY KEEPS BREAKING AND LEAKING. WONT HOLD OIL ANYMORE. 3 TIMES IT HAS DONE IT

PASSENGER HEAD REST "POPPED" FORWARD WHILE VEHICLE WAS STATIONARY.

I OWN A 2014 JEEP GRAND CHEROKEE WITH ROUGHLY 50,000 MILES. THIS MORNING, I ENTERED MY CAR (WHICH HAD BEEN PARKED FOR SEVERAL DAYS AND HAD NOT BEEN USED), AND MY FRONT PASSENGER HEAD REST DEPLOYED. UPON INSPECTING THE HEAD REST, IT LOOKS AS IF THE MOLDED PLASTIC PIECE THAT HOLDS A SECURING/FASTENING PIN IN PLACE BROKE. I AM UNABLE TO RESET THE HEADREST DUE TO THE BROKEN/DEFECTIVE PIECE. I VISITED SEVERAL JEEP OWNER FORUMS, AND IT SEEMS AS IF THIS IS A SIGNIFICANT SAFETY ISSUE THAT HAPPENS TIME AND AGAIN. IT NEEDS TO BE CORRECTED. I WAS LUCKY NO ONE WAS SITTING IN THE SEAT WHEN THE HEAD REST DEPLOYED. I HOPE THE SAME THING DOES NOT HAPPEN TO THE DRIVER'S SIDE HEAD REST (PARTICULARLY, WHILE I'M DRIVING).

PARK AT MY GARAGE I HEARD A NOISE . I OPEN THE DOOR TO IND OUT PASSANGERSAID HEAD REST POP OPEN

THE OIL FILTER HOUSING CRACKED. CAUSE OIL LEAK CLOSE TO EXHAUST. IT IS MADE OF PLASTIC. LEAKING OIL. COST US $900 TO REPAIR. SHOULDN'T BE AN ISSUE IN A 6 YR OLD CAR. MANY COMPLAINTS OUT THERE.

THE DRIVERSIDE ACTIVE HEADREST DEPLOYED, HITTING THE BACK OF MY HEAD WHILE DRIVING. I WAS MAINTAINING A CONSISTENT SPEED ON A SMOOTH HIGHWAY WHEN IT HAPPEN. LOOKING AT THE HEADREST YOU CAN SEE SOME BROKEN PLASTIC PART THAT MAY HAVE LEAD TO IT'S UNEXPECTED DEPLOYMENT.

UCONNECT SYSTEM NOT WORKING PROPERLY. IT ALWAYS SAYS THAT I NEED TO CONTACT THE DEALERSHIP FOR AN UPGRADE BUT WHEN I CHECK THE UCONNECT SIGHT, IT STATES THAT THERE IS NO UPDATE AVAILABLE. I CONSTANTLY HAVE TO RESET MY STEREO SYSTEM. THE SCREEN IS BLACK ALMOST EVERYTIME I GET INTO MY VEHICLE.

VEHICLE PUTS UP A SERVICE SHIFTER MESSAGE THEN PUTS UP A SERVICE TRANSMISSION MESSAGE. ALL POWER IN THE CAR IS DISABLED AND THE CAR INVOLUNTARILY SLAMS INTO A RANDOM GEAR, SOMETIMES 1ST, SOMETIMES 7TH, OTHER TIMES NEUTRAL. AFTER MANY FAILED ATTEMPTS FOR A FIX AT LOCAL DEALERSHIPS, I WAS DRIVING TO THE STORE ON FRIDAY, MARCH 6TH 2020. IM DRIVING GOING AROUND 45 MPH. THE POWER SUDDENLY CUTS OFF AND MY JEEP IS LOCKED IN NEUTRAL WITH THE ENGINE RUNNING. NO HEADLIGHTS OR HAZARDS WOULD WORK. I PUSH THE POWER BUTTON TURNING THE ENGINE OFF TRYING TO RESTART. NO POWER OTHER THAN INTERIOR LIGHTING. MIND YOU, I'M STRANDED ON A 4 LANE HIGHWAY IN THE RAIN AND SNOW IN THE DARK WITH NO HAZARDS. I HAD TO CALL 911 AND HAVE THEM BLOCK THE STREET SO I COULD PUSH THE CAR OFF THE ROAD INTO THE GRASS. ONCE AGAIN AT THE DEALER AND AFTER 6 DAYS THEY HAVEN'T ANY CLUE WHAT IS WRONG. THEY NEED A RECALL FOR WHATEVER IS GOING ON HERE. MY LIFE WAS IN SERIOUS DANGER BECAUSE OF A FAULTY PRODUCT.

A/C WORKS INTERMITTENTLY. JIM CLICK CHRYSLER/JEEP CHARGED ME $116 DIAGNOSTIC FEE ABD SAID UPDATES NEEDED TO BE MADE. I GOT MY VEHICLE BACK AND IMMEDIATELY MY A/C WAS NOT WORKING AGAIN. I RETURNED MY CAR TO THEM AND THIS TIME THEY CLAIMED THE SAME PROBLEM WAS AN ACTUATOR FOR $318.99. ONCE AGAIN; I GOT MY CAR BACK AND A/C IS STILL WORKING INTERMITTENTLY. THEY OBVIOUSLY DON'T KNOW HOW TO DIAGNOSE THE PROBLEM. FROM AN INTERNET SEARCH, I'VE FOUND OTHERS WHO HAVE THE SAME ISSUE WITH JEEP A GRAND CHEROKEE. I BELIEVE THIS IS A DEFECT WITH JEEP VEHICLES.

VEHICLE IN MOTION. FREEWAY DRIVING SPEED ON US101. DRIVER'S SIDE SEAT HEADREST RESTRAINT SUDDENLY 'POPPED' AND EXPANDED INTO THE BACK OF MY HEAD WITHOUT WARNING. NO ACCIDENT OR OTHER TO CAUSE THE RESTRAINT SYSTEM TO RELEASE. VERY DANGEROUS SITUATION TO HAVE OCCUR UNEXPECTEDLY WHEN DRIVING 60 MPH. UPON EXAMINATION, I FOUND THE STRUCTURE THAT HOLDS THE SYSTEM TOGETHER, WHICH IS UNDER CONSTANT PRESSURE, WAS MADE OF PLASTIC. THE PLASTIC ARMS THAT HOLD A METAL RELEASE PIN, HAD FATIGUED OVER TIME AND SIMPLY BROKE, WHICH RELEASED THE HEAD RESTRAINT UNEXPECTEDLY. FURTHER, IT CANNNOT BE RESET. REQUIRES AN EXPENSIVE REPLACEMENT. THIS IS A DANGEROUS MATERIAL CONSTRUCTION DESIGN DEFECT.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE GLENDALE CHRYSLER JEEP LOCATED AT (10070 MANCHESTER RD, SAINT LOUIS, MO 63122) FOR AN INSPECTION AND IT WAS DETERMINED THAT THE POWER STEERING RACK WAS LEAKING FLUID AND EVENTUALLY WOULD NEED TO BE REPLACED. NO WARNING INDICATORS WERE ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 54,108.

STEERING RACK FAILURE DUE TO LEAKING FLUID. STATIONARY. TIRE DEALER SAID IT IS SQUIRING FLUID. DEALER WILL NOT COVER COST. THIS SHOULDN'T HAPPEN TO A 2014 WITH ONLY 90K

THIS WINTER THE AIR SUSPENSION LIGHT CAME ON STATING TO SERVICE AIR SUSPENSION. THE SUSPENSION DOES NOT WORK IN COLD WEATHER AND FREEZES AT RIDING LEVEL. THE RIDE IS ROUGH DUE TO AIR SUSPENSION NOT WORKING. WHEN IT IS WARM THIS DOESN'T HAPPEN. THIS LIGHT ALSO TURNS ON WHILE DRIVING DOWN THE HIGHWAY. I HAVE A CHILD AND DO NOT WANT HER TO GET HURT IN THE PROCESS SO I STOPPED DRIVING IT THIS WINTER.

THE EGR COOLER FAILED, ALLOWING HOT COOLANT TO BE DIRECTED INTO THE INTAKE MANIFOLD. THE HOT COOLANT CAUSED THE PREMATURE FAILURE OF INTERNAL MECHANICAL COMPONENTS IN THE INTAKE MANIFOLD AND SEVER THERMAL DAMAGE TO THE INTAKE MANIFOLD. THE INTAKE MANIFOLD, EGR COOLER, AND OTHER FUEL COMPONENTS WERE REPLACED AT OWNER'S EXPENSE. OTHER OWNERS EXPERIENCING THIS FAILURE HAVE ENCOUNTERED FIRES IN THE ENGINE BAY DUE TO THE EXCESSIVE HEAT APPLIED TO THE COMPOSITE INTAKE MANIFOLD. THIS FAILURE IS TYPICALLY UNDETECTED UNTIL A SIGNIFICANT LOSS OF COOLANT HAS OCCURRED, OR THE INTAKE MANIFOLD IS DAMAGED ENOUGH TO CAUSE A MALFUNCTION DETECTED BY THE COMPUTER. THE RAM 1500 MODEL THAT USES THIS ENGINE ALREADY HAS A RECALL FOR THE EGR COOLER. THIS RECALL SHOULD BE EXTENDED TO THE JEEP GRAND CHEROKEE MODELS AS WELL.

DRIVERS SIDE HEADREST DEPLOYED ON IT'S OWN. NO ACCIDENTS OR ANYTHING TO CAUSE IT. NOT SURE WHEN IT DEPLOYED I WAS NOT IN THE CAR WHEN IT HAPPENED.