2014 Jeep Grand Cherokee complaints

ELECTRICAL STOPS WORKING, SOFTWARE MALFUNCTIONS OF COMPUTER. SHUTS OFF OR SHOWS SERVICE FOR 911 PHONE. POWER STEERING DOESN'T WORK AND BRAKES ARE HARD AND FLUTTER.

UNLOCKED JEEP TO DISCOVER THE PASSENGER HEADREST HAD DEPLOYED. LOOKED CLOSER AT THE MECHANISM TO DISCOVER THE PLASTIC STRUCTURE, RETAINING THE "FLOATING"PIN THAT HOLDS THE HEADREST IN PLACE, WAS COMPLETELY CRACKED ALLOWING THE HEADREST TO MOVE TO ITS MOST FORWARD "DEPLOYED"POSITION. THE JEEP WAS STATIONARY ON A CITY STREET PARKED OVERNIGHT, NO COLLISION OCCURRED, AND THERE WERE NO OCCUPANTS AT THE TIME OF MALFUNCTION.

DEFECTIVE TRANSFER CASE GEAR MOTOR AND TRANSFER CASE CONTROL MODULE. THIS CAUSES VEHICLE LURCHING WHILE AT SLOW SPEEDS I.E. IN A PARKING LOT IN DRIVE OR REVERSE DRIVING STRAIGHT BUT WORSE WHEN TURNING. ALSO CAUSED LOSS OF ABS, TRACTION CONTROL AND FORWARD COLLISION WARNING SYSTEMS.

THE DRIVER HEADREST DEPLOYED WITHOUT BEING IN A COLLISION AND WILL NOT GO BACK TO ITS ORIGINAL POSITION. THE VEHICLE WAS NOT IN MOTION WHEN THIS OCCURRED.

THE PASSENGER SIDE HEADREST HAS DEPLOYED ON ITS OWN AND IS BROKEN. IT IS UNABLE TO BE RESET. I CAN PROVIDE PICTURES IF WANTED OR NEEDED. PLEASE FEEL FREE TO CONTACT AT [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I WAS DRIVING ON ROADWAY AT ABOUT 40-45 MPH. I TRIED TO TURN INTO WAWA PARKING LOT. WHEN TURNING INTO PARKING LOT, NOTICED STEERING WAS VERY DIFFICULT. I STOPPED IN PARKING LOT BUT COULDNT TURN INTO PARKING SPACE. TRUCK DRIVES BUT IS NEARLY IMPOSSIBLE TO STEER UNDER SLOW DRIVING(UNDER 40 MILES PER HOUR). ONCE GOING OVER 40 MPH, TRUCK IS A LITTLE EASIER TO STEER BUT NOT ANYWHERE NEAR HOW IT WAS PRIOR TO STEERING FAILURE.

MY CHECK ENGINE LIGHT CAME ON AND UPON RUNNING A DIAGNOSTIC THERE IS A PROBLEM WITH THE LEFT CYLINDER HEAD VALVE AND IT NEEDS TO BE REPLACED. I TRIED TO ORDER THE PART FROM JEEP AND GET THE CAR REPAIRED AT MY LOCAL MECHANIC. MY WARRANTY HAD ENDED 5 MONTHS PRIOR AND MY CAR HAD 105,000 MILES SO I HAD TO PAY TO GET THIS FIXED. JEEP COULD NOT PROVIDE THE PART BECAUSE THEY WERE OUT OF STOCK. THEY HAD BEEN OUT OF STOCK FOR FOUR MONTHS AND PUT ME ON A WAITING LIST OF 6-8 MONTHS. THEY ALSO ADVISED NOT TO DRIVE THE CAR DUE TO THE SEVERITY OF THE ISSUE. THEY ALSO INFORMED ME THAT THIS IS A NATIONWIDE EPIDEMIC AND THE SPECIFIC PART NEEDED IS ON BACK ORDER FOR OVER 4,000 PEOPLE. THEY SYMPATHIZED WITH THE STRAIN THIS PUTS ON THEIR CUSTOMERS BUT WE HAVE NO OPTION BUT TO WAIT FOR THE PART TO BE AVAILABLE. THIS ISSUE HAS NOT YET BEEN RESOLVED AS A RECALL. I AM AT A LOSS BECAUSE I CANNOT USE THE CAR, YET I NEED TO HAVE TRANSPORTATION TO WORK, AT THE LEAST. I HAVE YET TO COME TO A REASONABLE SOLUTION OF WHAT TO DO FOR THE NEXT 6-8 MONTHS WITHOUT AN OPERABLE CAR. FINANCIALLY THIS IS A HUGE SETBACK AND JEEP IS NOT TAKING RESPONSIBILITY FOR THIS ISSUE. ASIDE FROM THE EXTREME INCONVENIENCE, THIS IS ALSO A VERY EXPENSIVE REPAIR THAT SHOULD NOT LAND IN THE HANDS OF OVER 4,000 JEEP CUSTOMERS, BUT THE COMPANY WHO IS RESPONSIBLE FOR PROVIDING AND MAINTAINING SAFE VEHICLES. THIS IS NOT ONLY AN ISSUE FOR 2014 JEEP BUT IT HAS BEEN DOCUMENTED STARTING WITH 2011-2015 JEEP GRAND CHEROKEES.

VEHICLE WAS BEING REFUELED, ( FUEL LEVEL WAS APPROX 1/3 FULL AND WAS BEING COMPLETELY FILLED). VEHICLE WOULD NOT START AFTER FUELING AND WAS TOWED TO A NEARBY MECHANIC FOR DIAGNOSIS AND REPAIR. PROBLEM WAS DIAGNOSED AS A FUEL PUMP FAILURE. UPON REMOVAL OF FUEL PUMP FROM GAS TANK, AND REPLACEMENT, VEHICLE AGAIN OPERATED NORMALLY. AN EXAMINATION OF THE FAILED FUEL PUMP REVEALED THAT THE FUEL PUMP ELECTRICAL HARNESS CONNECTION HAD OVERHEATED AND MELTED - CERTAINLY A VERY DANGEROUS CONDITION FOR A COMPONENT THAT RESIDES IN THE GAS TANK.

WHILE CAR WAS TRAVELING AT APPROX 45MPH ON INTERSTATE, WITHOUT ANY INTERRUPTION TO AN OTHERWISE SMOOTH RIDE, BOTH HEADRESTS DEPLOYED THE CRASH-RELEASE MECHANISM AND SPRUNG OUT TO DRILL MY WIFE (DRIVER) AND I IN THE BACK OF THE HEAD WITH HEAVY FORCE. MY FIRST THOUGHT WAS THAT WE HAD BEEN REAR ENDED. WE WERE LUCKY TO PULL OVER, AND GATHER OURSELVES BEFORE PROCEEDING (WITH A HEADACHE).

I ENTERED MY VEHICLE AFTER IT WAS IT WAS STATIONARY FOR APPROXIMATELY 10 HOURS TO FIND THE PASSENGER SIDE HEADREST ASSEMBLY HAD DEPLOYED ON ITS OWN WITHOUT ANY EXTERNAL COLLISION FOR FORCE TO THE HEADREST ASSEMBLY

INADVERTENT DEPLOYMENT OF "ACTIVE HEADREST" ON DRIVER'S SEAT WITH NO ACCIDENT. HEADREST SPONTANEOUSLY BURST OPEN. VEHICLE WAS STATIONARY AND GEAR SHIFTER WAS IN PARK IN MY DRIVEWAY WITH THE ENGINE RUNNING.

THE DRIVER'S SIDE SEAT BELT JUST STOPPED RETRACTING ONE DAY. THERE WAS NO CRASH OR EVENT OF ANY KIND. I'VE VERIFIED ONLINE THAT THIS SPECIFIC COMPLAINT IS VERY COMMON AND ESSENTIALLY LEAVES THE DRIVER WITH NO SEAT BELT OR A VERY LOOSE SEAT BELT.

PASSENGER HEADREST DEPLOYED WHILE VEHICLE WAS TRAVELING AT ABOUT 20 MPH ON CITY STREET WITHOUT ANY JARRING OR ANY OTHER APPARENT CAUSE.

VEHICLE EQUIPPED WITH FORWARD COLLISION WARNING (FCW) HAS INADVERTENTLY APPLIED THE BRAKES, SLOWING THE VEHICLE DOWN, WITH NO VEHICLE OR OBSTRUCTION AHEAD. THIS HAS OCCURRED MULTIPLE TIMES AND MORE FREQUENTLY SOUNDS THE I-BRAKE ALERT WITH NO VEHICLE OR OBSTRUCTIONS AHEAD. THE RISK POTENTIAL TO LOSE CONTROL OR BE REAR ENDED IS HIGH. THIS HAS OCCURRED WHILE DRIVING AT 30MPH ON A STREET AND 60MPH WHILE ON A HIGHWAY. THE JEEP DEALER HAS BEEN UNABLE TO DETERMINE ANY CAUSES OR FIXES THROUGHOUT THE LAST YEAR. THE SAFE NOTED 12/2/19 IS THE LAST TIME THE BRAKING HAS OCCURRED BUT HAS BEEN OCCURRING SINCE 2018.

I HAVE A 2014 JEEP GRAND CHEROKEE WITH A 3.0L ECODIESEL ENGINE THAT HAD THE APPROVED JEEP V08 RECALLED INSTALLED. SINCE HAVING A CERTIFIED TECHNICIAN INSTALL THE V08 EMISSIONS RECALL, MY VEHICLE HAS BEEN BACK TO THE DEALER REPEATEDLY TO HAVE THE FOLLOWING PARTS REPLACED: 14 TOTAL FUEL INJECTORS, FUEL LINES (HIGH AND LOW PRESSURE) FROM TANK TO ENGINE REPLACED TWICE, FUEL TANK CLEANED, DEF INJECTOR REPLACED, NUMEROUS SENSORS AND THE FUEL PUMP REPLACED. EACH "FIX" WORKS FOR ANYWHERE FROM 1 - 6 WEEKS BEFORE A LIGHT COMES ON AGAIN AND THE VEHICLE NEEDS TO BE TAKEN BACK TO THE DEALER. EACH OF THESE REPAIRS HAS INCLUDED ADDITIONAL CHARGES THAT WERE REQUIRED TO BE PAID OUT OF POCKET. PRIOR TO THE V08 EMISSIONS RECALL, I DROVE THE VEHICLE OVER 100,000 MILES WITHOUT AN ISSUE. SINCE THE RECALL, DRIVING HABITS HAVE NOT CHANGED, BUT MILES PER GALLON HAVE DROPPED 2-3 MPG. THE DEALER AND JEEP HAVE ALSO INDICATED THAT SINCE THE RECALL WAS INSTALLED, THE VEHICLE MUST BE DRIVEN DIFFERENTLY COMPARED TO PRIOR TO THE RECALL. ACCORDING TO THE V08 RECALL NOTICE, JEEP PROMISED THE RECALL WOULD NOT AFFECT THE WAY THE VEHICLES DRIVES AND ALSO WOULD NOT AFFECT MILEAGE, WHICH HAS BEEN PROVEN FALSE.

STOPPED AT A LIGHT WITH MY DAUGHTER. (VEHICLE WAS STATIONARY) SHE WENT TO LIFT THE HEADREST AND IT DEPLOYED. POSTED TO FORUM HERE AND SAW MANY OTHERS HAVING SAME EXACT ISSUE. HTTPS://WWW.JEEPFORUM.COM/FORUM/F309/HEADREST-DEPLOYED-4265585/INDEX3.HTML

MY DRIVERS SEAT SEATBELT WILL NOT RETRACT

WHILE USING THE NAVIGATION I AM WARNED OF TURNS OR EXITS AHEAD WITH INSTRUCTIONS LIKE: "TURN RIGHT IN 1/2 MILE" ON MULTIPLE OCCASIONS I HAVE STARTED APPROPRIATE LANE CHANGES TO FOLLOW THE VERBAL INSTRUCTIONS WHEN I GLANCED AT THE MAP AND FOUND I WAS ACTUALLY SHOWN TO TURN IN THE OPPOSITE DIRECTION. THERE IS NO CONSISTENCY IN THIS FAILURE AND MY JEEP DEALER STATED THAT UNLESS I DEMONSTRATED THE PROBLEM THERE WAS NOTHING I COULD DO UNDER WARRANTY. AS OF THIS DATE I HAVE SUFFERED ONE NEAR MISS AND HAVE HAD TO SHUT OFF VOICE NOTICES TO AVOID THIS PROBLEM WITH THE RESULTANT NEED TO LOOK AT THE MAP AND NOT KEEP MY EYES ON THE ROAD. I BELIEVE THIS IS A SOFTWARE PROBLEM AND IS PROBABLY OCCURRING ON OTHER JEEPS.AND MAY HAVE CAUSED ACCIDENTS AND INJURIES.

PASSENGER FRONT SEATBELT WILL NOT RETRACT. THEY DEALERSHIP IS TELLING ME IT'S $500 TO FIX BECAUSE I'M AT 76,000 MILES. THIS IS A SAFETY ISSUE AND IT NEEDS TO BE ADDRESSED. THIS IS BEYOND DANGEROUS.

ACTIVE HEADREST ON DRIVE SIDE SEAT HAS DEPLOYED FOR NO APPARENT REASON. LUCKILY I WAS NOT IN THE SEAT WHEN THE HEADREST DEPLOYED. WHEN GOING TO RESET IT, PLASTIC TABS RESTRAINING IT SNAPPED AND HEADREST IS UNABLE TO BE RESET.

MY JEEP STARTED WITH AN ERROR 'SERVICE SHIFTER' ON THE CONTROL PANEL SHORTLY AFTER THAT ALL THE CODES STARTED POPPING UP. STEERING WHEEL, TIRE PRESSURE, ETC. I TOOK IT TO THE DEALERSHIP THEY HAVE REPLACED THE BODY CONTROL MODULE BUT UNFORTUNATELY THE CODES HAVE NOT CLEARED. I'VE HAD THIS VEHICLE FOR ONLY TWO YEARS THE SERVICE DEPARTMENT AT THE DEALERSHIP CAN NOT PINPOINT THE PROBLEM ON IT.

PASSENGER SEAT HEADREST DEPLOYED, THE VEHICLE WAS APPROACHING STOP SIGN UPON STOPPING THE HEADREST DEPLOYED AND HIT MY WIFE IN HER HEAD. THERE WAS NO COLLISION INVOLVED, THE HEADREST DEPLOYED ON ITS OWN.

(VIN CORRECTED FROM PREVIOIS REPORT, FIRSTBDIGITBWAS INCOREECT)PASSENGER SEAT HEADREST DEPLOYED WHILE DRIVING, THE VEHICLE WAS NOT INVOLVED IN A COLLISION, THE HEADREST DEPLOYED ON ITS OWN HITTING MY WIFE IN THE BACKPACK HER HEAD AS WELL APPROACHED A STOP SIGN ON LOCAL STREETS.

THE DRIVER'S SEAT ACTIVE HEAD REST DEPLOYED FOR NO REASON. THE VEHICLE WAS PARKED AND THERE WAS NOT IMPACT OF ANY KIND. FORTUNATELY I WAY NOT DRIVING THE VEHICLE AT THE TIME OR THE IMPACT OF THE DEPLOYMENT COULD HAVE RESULTED IN NECK INJURY, OR THE SHOCK OF THE DEPLOYMENT COULD HAVE BEEN DISTRACTING ENOUGH TO RESULT IN AN UNSAFE MOVEMENT.

PULLED INTO PARKING SPOT AT SAME TIME CAR SHUT DOWN ON ITS OWN- GOT OUT TO GO INTO STORE AND PRESSED THE REMOTE KEY TO LOCK DOORS, ALL LIGHTS FLASHED ON VEHICLE-VEHICLE WOULD NOT LOCK TRIED AGAIN-LIGHTS FLASHED-DID NOT LOCK. WALKED BACK TO CAR TO SEE WHAT WAS HAPPENING-CAR WENT INTO RUN POSITION THOUGH NOT RUNNING AND INTERNAL LIGHTS ON DASH WERE ON AND PUSH KEY WAS IN RUN POSITION-CALLED AAA TO TOW- THE TECH COULD NOT FIND ANY REASON WHY CAR WAS IN RUN POSITION ALTHOUGH NOT RUNNING. WHEN TECH STARTED TO PULL CAR ONTO FLATBED IT STARTED BY ITSELF- NOTE-WITH NO ONE IN THE CAR AND NO REMOTE BUTTONS USED. WAS THEN ABLE TO DRIVE CAR DIRECTLY TO CHRYSLER JEEP THEY HAD IT FOR 4 DAYS COULD NOT FIND ANY REASON OR CODES. RELEASED CAR TO ME. DROVE IT HOME. NEXT DAY-SAME ISSUE. USED THE REMOTE LOCK TO LOCK DOORS-LIGHTS INTERNAL AND EXTERNAL LIGHTS FLASHED-CAR WOULD NOT LOCK-LOOKED AT DASH AND AGAIN IT HAD GONE INTO THE RUN POSITION ON ITS OWN, ALTHOUGH CAR WAS NOT RUNNING. THE PUSH START IN CAR SAID RUN. CALLED CHRYSLER TO START A CASE NO. . CALLED CHRYSLER JEEP TO HAVE TECH COME AND TROUBLESHOOT PROBLEM WHILE ISSUE IS CURRENT ALONG WITH THE STAR TECHS FROM THE MANUFACTURER. WAITING FOR THEM NOW. AFRAID CAR WILL SHUT OFF BY ITSELF WHILE DRIVING ON A HIGHWAY AND OR START RUNNING BY ITSELF WHILE IN THE GARAGE AND/OR PUBLIC PARKING. TECH STATED IT SEEMS TO BE GOING INTO NEUTRAL ON ITS OWN AND GETTING STUCK. WILL INPUT FURTHER INFORMATION AS THEY CONTINUE TO TRY TO TROUBLESHOOT MY JEEP GC 2

PASSENGER FRONT SEATBELT WILL NOT RETRACT AND DOES NOT ADJUST TO DIFFERENT SIZE PASSENGERS

I HEARD A RATTLING NOISE AND IMMEDIATELY MADE AN APPOINTMENT WITH A DEALERSHIP. THEY RAN DIAGNOSTIC TESTING AND WHATEVER THEY DID DURING THE TEST, IT CAUSED THE VEHICLE TO LOCK UP AND BECOME NOT DRIVABLE. THEY INFORMED ME IT'S THE TRANSFER CASE, WHICH IS A KNOWN AND COSTLY ISSUE.

PASSENGER HEAD REST POPPED UP WHILE DRIVING.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ELECTRIC POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING TOWED TO ZEIGLER CHRYSLER DODGE JEEP RAM (847-565-2442, LOCATED AT 208 W GOLF RD, SCHAUMBURG, IL 60195) FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 68248550. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.

DRIVERS SIDE HEADREST DEPLOYED WITHOUT A COLLISION. VEHICLE WAS STATIONARY AND OFF.

DRIVING DOWN THE INTERSTATE THE SUNROOF EXPLODED.

WE PURCHASED OUR JEEP IN 2014 BRAND NEW. I BELIEVE IT WAS 2- 3 YEARS LATER SO POSSIBLY IN 2016-2017 WE NOTICED OUR HEATED STEERING WHEEL WOULD BE GLITCHY AND WORK/NOT WORK. THEN ONE DAY IT WAS LIGHTLY RAINING SO I TURNED MY WIPERS ON THEN IT STARTED RAINING HEAVIER BUT MY WIPERS WOULD NOT GO ON A HIGHER LEVEL WHICH MADE IT VERY DANGEROUS BECAUSE I COULDN'T SEE. I HAD TO PULL OVER TO THE SIDE OF THE ROAD TO TURN MY CAR OFF AND BACK ON TO RESET IT. THIS HAPPENS FREQUENTLY NOW SO I HAVE TO MANUALLY TURN THEM ON EVERY TIME I WANT TO USE WIPERS. THIS ALSO HAS TO DO WITH MY BLINKERS NOT WORKING PROPERLY EITHER AND THE WHOLE STEERING COLUMN DOESN'T WORK, SO I CAN'T CHANGE SETTINGS ON THE DASHBOARD EITHER. WHEN TAKING IT IN TO THE DEALER WE BOUGHT IT FROM THEY STATED THAT IT WAS A LITTLE PIECE THAT NEEDED TO BE REPLACED BUT BECAUSE THE CAR WAS OVER A CERTAIN AMOUNT OF MILES THE WARRANTY WAS VOID. A CAR THAT NEW SHOULD NOT HAVE TO HAVE SOMETHING LIKE THAT FIXED AT THE OWNERS EXPENSE SINCE IT IS A FAULTY PART. THIS CAN BE SUPER DANGEROUS WHEN YOU USE THE WIPERS, ALL THE OTHER AREAS DON'T AFFECT SAFETY AS MUCH AS THE WIPER ISSUE, BUT THEY SAID IT WAS ALL LINKED TO THAT ONE PIECE. I HAVE BEEN WAITING FOR A RECALL ON THIS THINKING IT WOULD COME UP SINCE IT WAS A NEW CAR...BUT HAVEN'T SEEN ANYTHING ABOUT THIS ISSUE. I WAS RECENTLY TOLD ABOUT THIS SITE THAT I COULD SUBMIT ISSUES TO SO THAT IS WHY IT HAS TAKEN LONGER TO REPORT. I AM PRETTY POSITIVE THAT IF THE DEALERSHIP I TAKE IT TO KEEPS T

THE HEADREST "DEPLOYED" ON ME WHILE DRIVING, BOPPING ME IN THE HEAD. I DON'T KNOW HOW OR WHAT TO GET THAT FIXED UNDER. THE VEHICLE WAS IN REGULAR LOW SPEED MOTION PULLING THROUGH A PARKING LOT. I BELIEVE THERE IS A DESIGN FLAW IN THE HEADREST THAT CAUSED CLIPS TO BREAK AND THEREFORE HIT ME IN THE HEAD. I BELIEVE THIS MAY BE A HUGE SAFETY RISK FOR THOSE WHO DON'T LEAN AS FAR AS I DO OR EVEN USE THE HEADREST. ALSO I WAS MOVING AT LESS THAN 5 MILES PER HOUR, THIS COULD BE A HUGE SAFETY ISSUE IF SOMEONE WAS MOVING AT A MUCH FASTER VELOCITY. I ALSO DON'T KNOW HOW THIS DEVICE WORKS OR IF ITS LIKE AN AIRBAG, AM I AT RISK IF IT RE-DEPLOYS IN THE ACTUAL CASE OF AN ACCIDENT?

FIAT CHRYSLER AUTOMOBILES (FCA) ISSUED A RECALL FOR THE RAM 1500 ECODIESEL, MODEL YEAR 2014-2019, FOR POTENTIAL FIRES. THEIR RECALL STATES THAT THE EMISSIONS GAS RE-CIRCULATION (EGR) COOLER CAN DEVELOP CRACKS AND THERE IS RISK OF AN ENGINE FIRE AND POTENTIAL FOR INJURY RESULTING. FCA GOES ON TO STATE THAT INJURIES HAVE OCCURRED AS A RESULT OF THIS PARTICULAR ENGINEERING OR MANUFACTURING FAULT. MY VEHICLE, THE 2014 GRAND CHEROKEE, WAS PURCHASED WITH THE OPTIONAL 3.0L V6 TURBODIESEL ENGINE, THE "ECODIESEL." THIS IS THE IDENTICAL ENGINE TO THE RAM AND POSSESS THE SAME EGR AND EGR COOLER, AS WELL AS THE SAME INTAKE MANIFOLD, WHICH IS WHERE THE FIRES HAVE SEEMINGLY OCCURRED. THE JEEP GRAND CHEROKEES, MODEL YEARS 2014-2016, THAT UTILIZE THE OPTIONAL ECODIESEL ENGINE WERE NOT NAMED IN THE SAME RECALL, NOR IN ANY SUBSEQUENT RECALLS FROM FCA, AND THE RISK OF FIRE SHOULD BE IDENTICAL BETWEEN THE TWO VEHICLES. I AM ONLY ASSUMING THAT THE REASON THE GRAND CHEROKEE WAS EXCLUDED, WAS BECAUSE IT WAS SOLD FAR LESS FREQUENTLY WITH THE ECODIESEL ENGINE OPTION. IF THE RAM 1500 WAS RECALLED FOR A FIRE AND INJURY RISK, THE JEEP GRAND CHEROKEE THAT'S POWERED BY THE SAME ENGINE (AND THE SAME FIRE RISK) SHOULD ALSO BE INCLUDED UNDER THE SAME RECALL. IT'S CONCERNING THAT A MANUFACTURER ADMITS SIGNIFICANT HEALTH AND SAFETY RISKS DUE TO A PARTICULAR ENGINE, BUT ONLY INCLUDES ONE MODEL THAT UTILIZES THIS ENGINE. I DO UNDERSTAND THAT THIS WAS A VOLUNTARY RECALL, BUT I BELIEVE THAT BOTH VEHICLE MODELS SHO

2014 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO ECO DIESEL SYSTEM. *LD *JS

I RECENTLY DID THE EMISSIONS RECALL UPDATE FOR THE ECODIESEL. SINCE THE UPDATE I HAVE HAD VERY ABRUPT SHIFTING AND NOTICEABLY BAD TURBO LAG. WHEN I PULL OUT SOMETIMES I DON'T GET UP TO SPEED IN TIME BECAUSE THE LAG IS SO.BAD BAD FROM MY PEDAL TO THE ENGINE. LASTLY NOW THAT IS A LITTLE COLDER OUTSIDE I HAVE NOTICED WHEN THE CAR SHIFTS FROM 2ND GEAR TO 1ST GEAR IT DOES SO VERY ABRUPTLY AND ALARMINGLY.

DRIVER'S SIDE HEAD REST DEPLOYED WITHOUT ANY IMPACT. I CAME TO MY CAR IN THE MORNING TO FIND THE HEAD REST HAD DEPLOYED OVER NIGHT IN MY GARAGE.

THE ACTIVE HEADREST ON THE DRIVER'S SIDE DEPLOYED UNEXPECTEDLY WHILE THE CAR WAS PARKED. AS I UNDERSTAND IT, THIS IS ONLY MEANT TO HAPPEN DURING A COLLISION AND IS A SAFETY FEATURE OF THE VEHICLE. THANKFULLY IT DID NO STRIKE MY HEAD DURING THE PROCESS.

THE CAR IS MAKING A HUMMING NOISE THAT SOUNDS LIKE WIND NOISE FROM THE WINDSHIELD ON THE DRIVERS SIDE . THE NOISE OCCURS MORE OFTEN AT SPEEDS HIGHER THAN 60 MPH BUT ISN'T EVERY TIME. IT STARTS GRADUALLY AND GROWS LOUDER. IT IS DISTRACTING AND NOT GOOD FOR DRIVERS BEING ABLE TO FOCUS ON THE ROAD.

THE DASHBOARD OF THE CAR HAS DEVELOPED WAVES IN THE LEATHER COVERING. IT IS UNCLEAR IF THE GLUE HAS LOOSENED, THE LEATHER MATERIAL WENT BAD, THE ORIGINAL INSTALLATION WAS POOR, OR SOMETHING COMPLETELY DIFFERENT HAPPENED. I ADDRESSED THIS WITH THE DEALERSHIP BUT THEY BLEW ME OFF. THEY CLAIM IT WAS COSMETIC AND NOT COVERED WITH MY EXTENDED WARRANTY. SOON THE DASHBOARD DEFECT MIGHT EFFECT THE SENSOR ON THE DASHBOARD IF IT GET BLOCKED BY THE MATERIAL BREAKING DOWN MORE.

FRONT SEAT, MIDDLE CONSOLE CUP HOLDERS, TRIM, HAS BECOME DANGEROUS! THE HIGH POLISHED SILVER COLORED ACCENT TRIM HAS PULLED AWAY FROM THE CIRCULAR AREA OF THE CUP HOLDERS. THE MATERIAL IS A PLASTIC METAL THAT IS VERY SHARP AND HAS CUT UP MY FINGERS OVER 10 TIMES IN THE LAST YEAR. BECAUSE THE DESIGN ROLLS IN AND DOWN LIKE A BACKWARDS C THE PLASTIC METAL HAS FRAYED FROM USE AND DOESN'T LAY FLAT OR SEALED TO THE CUP HOLDERS. EACH TIME THE CUP HOLDERS ARE USE THE CUPS GET CAUGHT ON THE CUP HOLDERS AND ALSO CUT THE CUPS. I HOPE A COFFEE CUP DOESN'T BREAK ON ME OR A PASSENGER IN THIS SITUATION AND BURN THEM. MY OPTIONS ARE TO PEEL THE BAD TRIM AWAY AND HAVE IT LOOK WORSE OR PAY A LARGE AMOUNT OF MONEY TO REPLACE THE WHOLE MIDDLE CONSOLE UNIT, NOT PRACTICAL FOR THE CONSUMER. THIS IS ABOUT THE SAFETY OF THE USER AND NOT THE VISUAL APPEARANCE.

AHR HEADREST DEPLOYED WHILE DRIVING.

SEAT BELT MECHANISM NO LONGER RETRACTS ON DRIVER SIDE. AS A RESULT, THE SEAT BELT WILL PROVIDE NO SAFETY BENEFIT IN A CRASH.

VEHICLE WILL SHIFT FROM 3RD TO 4TH VERY HARD AND GET STUCK IN 3RD GEAR MORE OFTEN THAN NOT. THIS IS A PROBLEM WHEN PULLING INTO TRAFFIC.

CAMSHAFT AND LIFTER PROBLEM. CAMSHAFT HAD TO BE REPLACED DUE TO LIFTER NOT OPERATING PROPERLY AND WEARING OUT CAMSHAFT.

OIL FILTER HOUSING CRACKED AND DEEDED REPLACED. WAS TOLD THIS WAS VERY COMMON WITH JEEPS AND COST $1400 TO REPLACE.

WHILE I WAS DRIVING MY 2014 JEEP GRAND CHEROKEE THE HEAD REST BURST OPEN WHILE DRIVING. I WAS DOING 55 MPH ON THE HIGHWAY IN NORTH CAROLINA WHEN THIS HAPPENED AND THERE WAS NO ACCIDENT. THE HEAD REST JARRED MY SURGICALLY REPAIRED NECK AND I WAS STIFF THE NEXT DAY BUT DID NOT SEEK MEDICAL ATTENTION. I HAVE NOT TAKEN TO DEALERSHIP FOR REPAIR YET AS I AM TRAVELING .

MY 2014 ECO-DIESEL JEEP GRAND CHEROKEE HAD AN EMISSIONS RECALL, I AM THE 2ND OWNER. I FOUND OUT ABOUT THE RECALL WHEN MY CAR WOULDN'T RUN AT NORMAL SPEED, OFTEN I HAD TO DO THE REGENERATION FUEL CLEANING. I HAD OFTEN NOTICE DIESEL FUMES IN THE CAB. I HAD THE RECALL WORK DONE AT GRESHAM JEEP. SOON AFTER THE CHECK ENGINE LIGHT CAME ON. OCT 16 LITHIA JEEP OF PORTLAND WORKED ON MY JEEP. I HAD BEEN FEELING ILL FOR A WHILE, BURNING EYES, EXHAUSTED & SICK. OCT 28 I BECAME VERY ILL WHILE DRIVING MY JEEP, I TOOK MY VEHICLE TO LITHIA MOTORS AND ENDED UP IN THE E.R. WITH CARBON MONOXIDE POISONING. ITS BEEN DIFFICULT GETTING LITHIA JEEP TO FIX MY VEHICLE. IF THIS HAS ANYTHING TO DO WITH THE RECALL OR IS ANOTHER ISSUE I WANT THIS REPORTED. I HOPE NO ONE ELSE GETS SICK OR DIES FROM CARBON MONOXIDE POISONING

AFTER DRIVING OVER A CURB IN A BUSY RETAIL STORE PARKING LOT, MY 2014 JEEP GRAND CHEROKEE WENT INTO FULL ACCELERATION. I COULD NOT SLOW IT DOWN WITH BRAKING, AS THE BRAKE WAS TOTALLY INEFFECTIVE, ALTHOUGH I HAD FULL PRESSURE ON THE PEDAL. I CRASHED INTO ANOTHER VEHICLE, WHICH SEVERED MY LOWER CONTROL ARM, THE WHEEL SWUNG OUT AND WAS CUT INTO TWO PIECES, AND THE AXLE CAME OUT.AS A RESULT. I HAD REACHED SPEED EXCEEDING 40 MPH IN A SECOND OR TWO. IT WAS THE MOST TRAUMATIC EVENT I HAVE EVER BEEN IN. I HAVE RESEARCHED DOZENS OF ACCOUNTS OF THIS EXACT VEHICLE EXPERIENCING "SUA" OR SUDDEN UNINTENDED ACCELERATION WHERE IT COULD NOT BE SLOWED AND WENT INTO UNCONTROLLED SPEEDS LEADING TO CRASHES. HERE IS THE LINK: HTTP://M.CARCOMPLAINTS.COM/JEEP/GRAND_CHEROKEE/2014/ENGINE/VEHICLE_SPEED_CONTROL-4.SHTML I AM INJURED AS A RESULT AND WILL REQUIRE EXTENSIVE FOLLOW-UP MEDICAL CARE. I AM ENCLOSING PICTURES OF THE AFTERMATH. PLEASE HELP ME OBTAIN SOME ASSISTANCE FROM THIS MANUFACTURER TO PROVIDE COMPENSATION FOR MY LOSS AND SUBSEQUENT DAMAGES.*DT*DT*DT*JB*DT CONSUMER STATED I WAS CONTACTED BY THE FCA INSPECTION TEAM THAT THE INSPECTION WAS COMPLETED ON NOVEMBER 4. *JB*DT

THE TRANSMISSION WOULD DISENGAGE WHEN DRIVING IN THE MOUNTAINS CAUSING SEVER DECELERATION ALMOST KILLED ME IN TRAFFIC. THE SUSPENSIONS FRONT AND REAR ARE ABSOLUTELY HORRENDOUS. SUSPENSIONS MAKES LOUD SCREECHING NOISES. REAR SUSPENSION IS ALMOST NON EXISTENT. REAR SUSPENSION BOUNCES SIDEWAYS OR ROLLS MORE SIDEWAYS WHILE DRIVING OVER BUMPS ON HIGHWAY. STEERING IS LOOSE. AND ELECTRION CONTROL ISSUES AS WELL