2014 Jeep Grand Cherokee complaints

PASSENGER SIDE HEADREST DEPLOYED AS OF IN ACCIDENT WHILE DRIVING. THE HEADREST STRUCK THE BACK OF MY WIFE'S HEAD. WE WERE DRIVING ON A SMOOTH SIDE STREET IN A NEIGHBORING GOING APPROXIMATELY 25 MPH. NO BUMPS OR OTHER OBSTRUCTIONS PRESENT.

SUDDEN LOSS OF POWER STEERING FLUID. RESERVOIR EMPTY AND NO WARNING INDICATOR LIGHTS ON. FLUID ALL AROUND BOTTOM AREA OF ENGINE COMPARTMENT AROUND THE POWER STEERING PUMP. *TR

DRIVER SIDE SEAT BELT WILL NOT RETRACT. DOES NOT FUNCTION AS SHOULD TO KEEP DRIVER SAFE IN EVENT OF AN ACCIDENT. JEEP HAS APPROX 50,000 MILES ON IT. VEHICLE WAS STATIONARY WHEN ISSUE OCCURRED. DRIVER PARKED AND REMOVED SEAT BELT. SEAT BELT WOULD NOT RETRACT ANY LONGER. *TR

FRONT PASSENGER ACTIVE-HEADREST DEPLOYED WHILE DRIVING (JUNE 21, 2020). NO COLLISION, IMPACT OR NOTICEABLE EVENT TO CAUSE ITS DEPLOYMENT. I WAS DRIVING AT HIGHWAY SPEED ON A STRAIGHT AWAY WHEN IT ACTIVATED. BY "ACTIVATED" I MEAN THE HEADREST SHOT FORWARD AN UP A FEW INCHES AND REMAINS EXTENDED AND SEEMINGLY UNSAFE. THANKFUL NO ONE WAS IN THE PASSENGER SEAT WHEN IT DEPLOYED AS IT COULD HAVE INJURED SOMEONE.

THE RIGHT SIDE CYLINDER HEAD REQUIRED TO BE REPLACED AND OIL PUMP.

WHILE THE CAR WAS PARKED AT A GAS PUMP NOT RUNNING. I CAME OUT TO THE DRIVERS HEAD REST POPPED OUT. *TR

ON 6/26/2020 I WAS DRIVING ON THE HIGHWAY WHEN ALL OF A SUDDEN, I HEARD A LOUD POP AS IF SOMETHING HIT MY CAR SOMEWHERE BUT I HAD NOT DRIVEN OVER ANY ROAD DEBRIS OR HIT A POTHOLE NOR WERE ANY OTHER VEHICLES AROUND. I LOOKED IN THE AREA WHERE I HEARD THE NOISE AND SAW THAT THE HEADREST OF MY PASSENGER SEAT HAD POPPED APART. AFTER PULLING OVER, I SAW THAT SOMETHING INSIDE HAD COME UNDONE AND THERE WAS NO WAY TO CLOSE IT BACK. I EVEN STOPPED INTO A DEALERSHIP WHERE I THIS WAS CONFIRMED AND ALSO TOLD THAT THIS IS A KNOWN PROBLEM WITH THE VEHICLE. I WAS THEN QUOTED $634 FOR A REPLACEMENT. THAT OF COURSE DOES NOT REPLACE THE DRIVER'S SIDE HEADREST, WHICH CAN HAVE THIS ALSO HAPPEN AT ANYTIME. NOR, WAS I ABLE TO BE TOLD IF THE ISSUE HAD BEEN REPAIRED IN THE REPLACEMENT PART I WOULD HAVE TO PURCHASE OUT OF POCKET AS THIS IS NOT COVERED BY WARRANTY. I AM TRYING TO ATTACH PICS BUT IT SAYS THE FILE IS TOO LARGE.

I WAS IN THE PASSENGER SEAT OF MY JEEP GRAND CHEROKEE, WE WERE TRAVELING ABOUT 40 MPH AND ALL OF THE SUDDEN WE HEARD A LOUD POP, AND MY HEAD FLEW FORWARD. MY HEADREST HAD POPPED OPEN!! WE WERE NOT IN A COLLISION, NOT AT A STOP, WE WERE DRIVING!! *TR

THE SEAT BELT DOES NOT RETRACT BACK INTO THE PLASTIC SEAT BELT GUIDE. THE PLASTIC GUIDE IS CRACKED FROM NORMAL USAGE OVER TIME. THE SEAT BELT WILL NOT LOCK UP TO HELP SAVE A PERSON'S LIFE IF THERE IS AN ACCIDENT. WITH THE SEAT BELT THE WAY IT IS, IT ACTS MORE LIKE A LAP RESTRAINT ON A CHILDREN'S AMUSEMENT PARK RIDE. IT IS ALARMING THAT THIS HAS NOT BEEN FIXED BY JEEP BASED ON HOW SERIOUS OF A SAFETY ISSUE THIS IS AND HOW MANY PEOPLE I HAVE TALKED TO HAVE THE SAME ISSUE WITH THEIR JEEP GRAND CHEROKEE. *TR

I WAS DRIVING AND THE PASSENGER HEADREST POPPED FORWARD AND WILL NOT RETURN BACK TO ITS NORMAL POSITION. I WAS DRIVING IN MOTION ON THE STREET OVER RAILROAD TRACKS WHEN THE HEADREST POPPED. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT AFTER THE VEHICLE HAD RECEIVED AN OIL CHANGE, THERE WAS AN ABNORMAL OIL BURNING ODOR PRESENT. THE CONTACT BECAME AWARE OF OIL LEAKING UNDER THE HOOD AND IN CLOSE PROXIMITY TO THE INTAKE. THE VEHICLE WAS TAKEN TO ZUBEK CHRYSLER DODGE - TAWAS (492 M55, TAWAS CITY, MI 48763, (877) 591-0773) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE OIL COOLER FILTER HOUSING FRACTURED AND CAUSED AN OIL LEAK. THE REPAIR WAS STILL PENDING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

WHILE RIDING IN THE PASSENGER SEAT OF MY 2014 JEEP GRAND CHEROKEE TODAY, I FELT A HARD HIT TO THE BACK OF MY HEAD. THE HEADREST HAD JUST DEPLOYED. WE WERE TRAVELING AT APPROXIMATELY 30 MPH, ON A STATE ROUTE, WHEN IT HAPPENED. *TR

THE HEADREST ON THE DRIVER SEAT POPPED OUT WHEN VEHICLE WAS UNOCCUPIED AS I WAS PUTTING GAS. *TR

OUR CAR WAS UNABLE TO START AND THOUGHT THE KEY FOB BATTERY WAS FAULTY. WHEN THE KEY FOB WAS REPLACED THE ELECTRONICS IN THE CAR WENT COMPLETELY HAYWIRE AND THE CARE WAS UNABLE TO MOVE OR START BUT THE RADIO WAS ON, THE WINDSHIELD WIPERS WERE ON. WE THEN TURNED THE CAR OFF AND WAITED FOR A TOW. THE CAR THEN STARTED AND WAS ABLE TO BE DROVE FOR SEVERAL MILES. LATER IN THE DAY THE CAR AGAIN WOULD NOT START OR ABLE TO BE OPENED. THE CAR WAS TOWED AND THE DEALERSHIP STATED THE SHIFTER WAS FAULTY. THEY HAVE NOW REPLACED THE SHIFTER TWICE. THE FIRST TIME THE SHIFTER WAS REPLACED THE MECHANIC BROUGHT IT TO ME AND THEY WERE UNABLE TO GET IT OUT OF DRIVE AT THE DEALERSHIP. THEY IMMEDIATELY TOOK IT BACK TO REPAIR IT AGAIN. THEY REPLACED THE SHIFTER AGAIN. I DROVE THE CAR HOME AND THEN STARTED THE CAR WITH THE REMOTE START, GOT IN THE CARE AND RECEIVED THE MESSAGE THAT THE SHIFTER NEEDED TO BE SERVICED. I IMMEDIATELY RETURNED THE CAR TO THE DEALER. *TR

I WAS ABOUT TO START DRIVING AND THE PASSENGER HEAD REST POPPED OPEN. MY HUSBAND LOOKED INTO THE MATTER AND HE FOUND THAT IT IS A COMMON OCCURRENCE FOR THE HEAD RESTS TO "POP" OPEN. THE SOUND IS VERY LOUD AND SCARED ME. I DON'T KNOW WHAT I WOULD HAVE DONE IF I HAD BEEN DRIVING OR IF MY CHILD WAS IN THE SEAT WHEN IT HAPPENED. IF IT IS SO COMMON, WHY HASN'T THIS BEEN RECALLED? UPON FURTHER INSPECTION, THE PLASTIC PIECE HOLDING THE THING TOGETHER BROKE. WE FOUND OUT THAT THIS IS COMMON AS WELL. THIS IS VERY DANGEROUS AND SHOULD BE ADDRESSED. *TR

HEAD REST POPPED OPEN LIKE AN AIR BAG WHILE IN MOTION ON A HIGHWAY. *TR

ROCKER ARM ISSUE ON THE 3.6L ENGINE SEEM TO BE A FABRICATION PROBLEM THAT THE COMPANY WILL ONLY FIX IF ONE OF THOSE BRAKE DURING THE WARRANTY. AFTER THAT YOU'RE ON TOUR OWN. IT IS UNFAIR THAT THE COMPANY KNOWING THAT THE ENGINE HAVE AN ISSUE WILL NOT RECALL IT AND HAVE IT FIX. THE BEARING FAILS AND THE ENGINE START MAKING A KNOCKING SOUND CREATING ALL SORT OF FAILING CODES ON THE PCM. *TR

SITTING IN RESTAURANT PARKING LOT 6-20-2020 WHEN DRIVERS SIDE HEADREST BLEW APART STRIKING DRIVER IN BACK OF HEAD. *TR

POWER STEERING LEAKAGE ON PUMP SEAL. *TR

DURING THE WEEK OF JUNE 07, 2020 THE FRONT PASSENGER SIDE "ACTIVE HEAD RESTRAINT" SYSTEM IN THE HEADREST POPPED OPEN WHILE THE VEHICLE WAS UNOCCUPIED. UPON INVESTIGATION THE DEALERSHIP NOTIFIED US THAT A REPAIR WAS PERFORMED UNDER THE RECALL FOR THIS VEHICLE IN 2015. GIVEN THAT THE ACTIVE HEAD RESTRAINT SYSTEM WAS ACTIVATED WHILE THE VEHICLE WAS UNOCCUPIED AND PARKED IN OUR DRIVEWAY, WE FEEL UNSAFE UTILIZING THE VEHICLE WITH THE HEADREST INSTALLED ON THE DRIVERS SEAT EVEN THOUGH THE RECALL WORK HAD SUPPOSEDLY BEEN PERFORMED 5 YEARS AGO. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING AT AN UNKNOWN SPEED, THE DRIVER'S FRONTAL HEAD REST DEPLOYED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO METROPLEX CHRYSLER DODGE JEEP RAM FIAT (2800 W. MOCKINGBIRD LN, DALLAS, TX 75285) WHERE HE WAS PROVIDED AN ESTIMATE FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

DRIVERS SIDE HEADREST SAFETY FEATURE DEPLOYED WHILE VEHICLE WAS STATIONARY AND UNOCCUPIED. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 30-40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED INTO A PARKING LOT. THE VEHICLE WAS TOWED TO BOLLES MOTORS 84 (WEST RD, ELLINGTON, CT 06029), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TOWED TO CAPITOL CHRYSLER DODGE JEEP RAM (1520 W MAIN ST, WILLIMANTIC, CT 06226) AND WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND WAS DIAGNOSED WITH A CRACK IN THE TRANSMISSION AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED HOWEVER, THE CONTACT WAS CONCERNED THAT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 167,422.

ELECTRIC SHIFTER. WAS DRIVING GETTING ON A BRIDGE GOING ABOUT 40MPH, SHIFTER WENT INTO 2ND GEAR. IT WAS VERY STARTLING, THE RPM NEEDLE WENT PRETTY HIGH AND I WASN'T GETTING ANY SPEED, I HAD TO PULL OVER AND SHIFT IT BACK INTO 'DRIVE' VERY SCARY JUST BOUGHT IT TODAY. *TR

2014 JEEP GRAND CHEROKEE ACTIVE HEADREST ON PASSENGER SIDE DEPLOYED RANDOMLY WITHOUT ACCIDENT WHILE THE VEHICLE WAS IN MOTION. I WAS MAKING A RIGHT TURN AND HAD NOT HIT ANY BUMPS. THANKFULLY, NO ONE WAS SITTING IN THE SEAT AT THE TIME, BUT I'M NOW WORRIED THE DRIVER SIDE HEADREST WILL DEPLOY WHILE I AM DRIVING. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT UPON DEPRESSING THE ACCELERATOR PEDAL AFTER MAKING A COMPLETE STOP, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THERE WAS AN ABNORMAL GRINDING SOUND AS THE FAILURE OCCURRED. THE VEHICLE WAS RESTARTED HOWEVER, AFTER THE FAILURE THE GEAR SHIFTER FAILED TO OPERATE AS DESIGNED. THE CONTACT TOOK THE VEHICLE TO RIVERDALE CHRYSLER JEEP DODGE RAM (5869 BROADWAY, THE BRONX, NY 10463) HOWEVER, THE CONTACT DECLINED TO PAY THE DIAGNOSTIC FEE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.

I WAS PARKED IN A HOSPITAL PARKING LOT FOR OVER AN HOUR AND THE HEAD REST ON THE PASSENGER SIDE OF THE CAR FLEW OUT AND SMACKED MY 16 YEAR OLD DAUGHTER IN THE HEAD. *TR

MY JEEP WAS SITTING IN THE DRIVEWAY WHEN THE HEADREST POPPED AND BROKE. IT IS SUPPOSED TO HAPPEN WHEN YOU ARE IN AN ACCIDENT TO PREVENT WHIPLASH. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THE FRONT DRIVER'S SIDE SEAT BELT FAILED TO RETRACT AND WAS FRACTURED. THE FRONT PASSENGER'S SIDE SEAT BELT WAS ALSO FRACTURED. THE VEHICLE WAS TAKEN TO MIAMI LAKES AUTOMALL (16600 NW 57TH AVE, MIAMI LAKES, FL 33014 (305) 455-3540) WHERE THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE FRONT DRIVER AND PASSENGER SIDE SEAT BELTS NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

MY FRONT DRIVER SIDE SEAT BELT WILL NOT RETRACT. *TR

DRIVER SIDE HEADREST POPPED OPEN WHILE VEHICLE UNOCCUPIED. NOT A RESULT OF ACCIDENT OR OTHER INCIDENT. NO OTHER INFORMATION AVAILABLE. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT AFTER COMING A COMPLETE STOP, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, VEHICLE HESITATED WITHOUT WARNING. ADDITIONALLY, ON SEVERAL OCCASIONS THE VEHICLE LUNGED FORWARD WITH THE ACCELERATOR PEDAL DEPRESSED. THE CONTACT CALLED BAXTER CHRYSLER DODGE JEEP RAM OMAHA (17950 BURT ST, OMAHA, NE 68118) AND WAS INFORMED THAT THE VEHICLE OPERATED AS DESIGNED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 35,000.*DT

THE PASSENGER SIDE HEADREST DEPLOYED WITHOUT CAUSE. I WAS STOPPED AT A STOP SIGN ON A CITY STREET AND IT JUST DEPLOYED. THERE WERE NO OTHER CARS AROUND AND THANKFULLY, NO ONE OCCUPIED THE SEAT. *TR

WHILE DRIVING ON THE HIGHWAY AND GOING OVER 50 MPH THE CHECK ENGINE LIGHT COMES ON AND THE SPEED/POWER IS CUT OFF AND DROPS. IF IM GOING 70MPH THE AND IT HAPPENS, THE CHECK ENGINE LIGHT POPS ON, DINGS, AND THE INSTANTLY DROPS SPEED TO ABOUT 55MPH AND DOES NOT LET ME ACCELERATE. I HAVE TO PULL OVER AND TURN THE JEEP OFF THEN BACK ON AND IT ALLOWS ME TO GO. THIS HAPPENS RANDOMLY AND AT DIFFERENT SPEEDS. ALSO THE CHECK ENGINE LIGHT HAS JUST GONE AWAY ON ITS OWN BEFORE WITHIN HOURS OF IT HAPPENING. SOME SENSORS WERE REPLACED BUT THE ISSUE KEEPS HAPPENING. *TR

THE HEADREST ACTIVE RESTRAINT ON MY JEEP DRIVER SIDE SEAT DEPLOYED FOR NO REASON. THE CLIPS THAT HOLD IT IN PLACE BROKE OFF. THE VEHICLE WAS RUNNING PARKED IN A PARKING LOT WITH NO ONE SITTING IN THE DRIVERS SIDE SEAT. *TR

SEAT BELT WONT RETRACT DRIVERS SIDE FRONT, SEEMS LIKE PLASTIC PIECE HAS CRACKED OR BROKEN AND PREVENTS THE RETRACTION FROM HAPPENING. *TR

ON A COLD START OR AFTER LEAVING THE VEHICLE OFF FOR SOME TIME & TRY TO CRANK IT OR START IT BACK UP, IT CRANKS FOR A LONG PERIOD OF TIME AND DOES NOT START. IT WILL NOT START UNTIL THE SECOND TIME OF A START UP ALMOST IF FUEL WAS NOT GETTING DELIVERED. *TR

I WAS DRIVING ABOUT 10 MILES PER HOUR ON DIRT ROAD WHEN ALL OF A SUDDEN MY ACTIVE HEADREST SOCCER PUNCHED ME IN THE BACK OF MY HEAD FOR SOME UNKNOWN REASON JUST OUT OF THE BLUE. I THOUGHT THE CHAIRS FLEW FROM MY BACKSEAT TO THE FRONT SEAT BUT I PULLED OVER AND MY HEAD REST EXPLODED THE CHEAP PLASTIC PIECES BROKE. I WATCHED A YOUTUBE VIDEO ON HOW TO TRY AND WELD THE PLASTIC BACK TOGETHER TO TEMPORARILY FIX IT BECAUSE I AM NOT PAYING $700.00+ TO THE DEALERSHIP TO NOT FIX IT BUT REPLACE IT WHEN THE CHEAP PLASTIC PIECES WILL BREAK AGAIN. VERY DISAPPOINTED THAT JEEP USED CHEAP PLASTIC ON THESE ACTIVE HEADRESTS THERE NOT CHEAP TO REPLACE. I'VE HAD MY JEEP 3 YEARS AND HAVE HAD SEVERAL ISSUES MY HONDA LASTED 15 YRS+ WITH VERY MINIMAL ISSUES. EVEN WHEN I WAS REAR ENDED IN 2018 MY HEADREST DIDN'T EXPLODE IT DID NOTHING. IF THIS ACTIVE HEAD REST IS CONSIDERED A SAFETY AIR BAG IT SURE DOESN'T DO ITS JOB. *TR

THIS MODEL CAN COME WITH THE 3.6 LITER V/6 ENGINE. THE OIL COOLER HAS A NECK ATTACHED AND THIS IS WHERE THE OIL FILTER IS LOCATED. WHERE THE NECK IS CONNECTED TO THE OIL COOLER THERE IS A O-RING TO SEAL THIS CONNECTION AND THIS LEAKS ON ALMOST ALL MODELS. THERE HAS BEEN SOME INCIDENTS WHERE THE OIL HAS LEAKED ON A HOT MOTOR AND CAUSE A FIRE. THIS IS PROBLEM WITH THIS ENGINE OIL COOLER DESIGN AND SHOULD BE PROBABLY LISTED AS A RECALL. THANK YOU *TR

HEADREST MALFUNCTIONED WHILE DRIVING. I WAS HIT IN THE BACK OF THE HEAD AND HEARD A LOUD "POPPING" NOISE. ALMOST WRECKED MY CAR WHILE DRIVING, AND THERE WERE CHILDREN ON BOARD. THE HEADREST DEPLOYED AS IF THERE WAS AN ACCIDENT, BUT THERE WAS NO ACCIDENT. IT WAS VERY DANGEROUS. *TR

WHILE DRIVING DOWN THE HIGHWAY THE DRIVER SIDE HEAD REST DEPLOYED.

WE WERE DRIVING HOME AFTER A LONG SHIFT AT THE HOSPITAL, AND SUDDENLY WHILE WE'RE DRIVING DOWN THE HIGHWAY GOING 70, THE PASSENGER SIDE HEADREST JUST POPS, CAUSED US TO SWERVE OUT OF SURPRISE. WE TOOK IT INTO A DEALERSHIP, AND AFTER WORKING ON IT FOR A FEW MINUTES THEY SAID THAT A PART HAD BROKEN OUT OF IT WHICH CAUSED IT TO ACTIVATE. THEN THEY WANTED TO CHARGE US FOR THE PART AND LABOR WHEN IT'S OBVIOUSLY A DEFECT IF THE PART JUST BROKE OUT OF NOWHERE. I CONTACTED JEEP CUSTOMER SERVICE, AND THEY SAID SINCE I TOOK IT TO THE DEALERSHIP FIRST AND THEY POSSIBLY BROKE IT, THERE'S NOTHING THEY COULD DO. SO PRETTY MUCH THEY WANT US TO PAY FOR A SAFETY DEFECT IN THEIR PRODUCTS. *TR

WHILE DRIVING DOWN THE STREET, THE PASSENGER ACTIVE HEADREST STRUCK OUR PASSENGER IN THE HEAD. NOT ONLY DID THIS CAUSE PHYSICAL PAIN, IT IS ALSO ALARMING THAT THE GOVERNMENT HAS NOT ISSUED A RECALL REGARDING THIS. A SIMPLE GOOGLE SEARCH ELICITS HUNDREDS OF COMPLAINTS, YET FCA AND JEEP HAVE NOT BEEN REQUIRED TO FIX THIS. IT'S CLEAR THAT OUR JEEP GRAND CHEROKEE SUFFERS FROM THE VERY COMMON PROBLEM OF BROKEN PLASTIC WHICH RELEASES THE ACTIVE HEADREST. UTTERLY APPALLED THAT NHTSA AND FCA ARE AWARE OF THIS EXTREMELY DANGEROUS SITUATION AND YET CHOOSE TO DO NOTHING. INITIAL RESEARCH IS SHOWING THIS WILL COST ME OVER $600 TO FIX. *TR

DRIVER'S HEADREST DEPLOYED INADVERTENTLY WHILE DRIVING ON HIGHWAY. DEPLOYMENT HIT DRIVER PAINFULLY, BUT NO SERIOUS INJURIES. NO APPARENT REASON FOR THE DEPLOYMENT.*DT*JB

THE AIRBAG IN THE PASSENGER SIDE HEADREST DEPLOYED WHILE THE VEHICLE WAS PARKED IN MY DRIVEWAY. *TR

I JUST BOUGHT THIS CAR TODAY AND WAS ABOUT TO DRIVE OUT WHEN I NOTICE THAT THE DRIVER SEAT HEADREST HAS DEPLOYED, THERE WAS NO IMPACT ON THE CAR. I LOOKED AT THE BACK OF THE HEADREST AND NOTICE THE PLASTIC HOLD THE RESTRAINING PIN IS BROKEN. *TR

DRIVER SIDE FRONT HEADREST EXPLODED BEHIND MY HEAD WHILE DRIVING ON SMOOTH STRAIGHT CITY STREET AT ABOUT 20 MPH. SCARED MY WIFE AND MYSELF HALF TO DEATH NOT KNOWING WHAT HAD JUST HAPPENED.

WHILE THE CAR WAS UNOCCUPIED/STATIONARY, DRIVER'S HEADREST (ACTIVE HEAD RESTRAINT (AHR) SYSTEM) UNEXPECTEDLY DEPLOYED. CAR WAS NOT INVOLVED IN AN ACCIDENT, PRESENTING A SERIOUS RISK OF DRIVER DISTRACTION AND POTENTIAL HEAD AND NECK INJURIES HAD SOMEONE BEEN IN THE CAR DRIVING. *TR

PASSENGER SEAT HEADREST POPPED WITHOUT WARNING OR CAUSE WHILE CRUISING ON A ROAD AT 45 MILES PER HOUR. *TR

THE PASSENGER SEAT HEADREST DEPLOYED DURING THE NIGHT. NO ONE WAS SITTING IN THE SEAT AT THE TIME. *TR