Page 13 of 48 · complaints 601–650 of 2,384

2014 Jeep Grand Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Air Bags
Filed Apr 8, 202175,000 milesCO

HEADREST POPPED WITHOUT ACCIDENT.

Steering
Filed Apr 8, 202180,000 milesIL

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING 40 MPH, THE VEHICLE LOSS POWER STEERING FUNCTIONALITY, CAUSING THE STEERING WHEEL TO BECOME DIFFICULT TO TURN. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

Unknown or Other
Filed Apr 4, 2021137,218 milesVA

PARK ASSIST LIGHT REMAINS ON EVEN IF PRESSED TO TURN OFF TO ACTIVATE, WHILE MOTOR RUNNING IN PARK OR NEUTRAL WITH MY FOOT ON THE BREAK. NOTHING WORKS TO ACTIVATE THIS SENSOR. HELP PLEASE.

Seats
Filed Apr 3, 2021FL

THE PASSENGER SEAT HEAD REST ACTIVATED WHILE DRIVING.

Unknown or Other
Filed Apr 2, 2021CA

2 WEEKS AFTER I BOUGHT IT THE CHECK ENGINE LIGHT CAME ON. I'VE TAKEN IT TO FIRESTONE 3 TIMES AND EACH TIME THEY FIX IT AND THE LIGHT GOES OFF. BUT THEN 2 DAYS LATER THE LIGHT COMES BACK ON. 3 TIMES THIS HAS HAPPENED SO I'VE PRETTY MUCH GIVEN UP.

Engine
Filed Apr 2, 202195,000 milesNJ

THE OIL COOLER FILER HOUSING IS LEAKING, THE PART IS ON BACK ORDER FOR UP TO TWO MONTHS, WITH OVER 50,000 VEHICLES IN THE COUNTRY NEEDING THE SAME PART REPLACED. WITHOUT THAT PART REPLACED, IT COULD CAUSE EXTENSIVE ENGINE DAMAGE.

Seat Belts
Filed Apr 1, 2021137,000 milesME

THERE IS AN ISSUE WITH THE FRONT PASSENGER-SIDE SEATBELT PILLAR LOOP THAT WILL NOT ALLOW THE SEATBELT TO RETRACT. I HAVE RESEARCHED THIS ISSUE AND THE PROBLEM IS STILL UNDER THE PENDING RECALL STATUS NHTSA #PE19011 (SINCE SEPTEMBER 2019).

Engine
Filed Mar 31, 2021145,000 milesTX

THE OIL FILTER HOUSING IS CRACKED AND IT IS A KNOWN ISSUE WITH MY VEHICLE.ONE MORNING THERE WAS A LARGE AMOUNT OF OIL UNDER MY VEHICLE. AT THIS TIME THERE ARE SO MANY OPEN ISSUES WITH THIS DEFECTED PART THAT I AM UNABLE TO GET THIS PART CAUSE THERE ARE 5800 PEOPLE IN LINE BEFORE ME WAITING FOR THIS PART. I AM UNSURE WHERE TO START TO HAVE THIS RECALLED BUT I WOULD LIKE TO MOVE IN THE DIRECTION OF HAVING THAT DONE. PLEASE HELP! I NEED TO HAVE THIS DONE? I READ ONLINE THAT THERE WAS A POSSIBLE PETITION STARTED FOR THIS VERY ISSUE.

Power Train
Filed Mar 29, 202144,563 milesMT

BANGS WHEN CAR STARTS AND STOPS ROUGH SHIFTING WHEN SPEEDING OR SLOWING DOWN.THE CAR SHUTTER AND STOP WITH OUT NOTICE IN TRAFFIC DRIVING AT 35-40 MPH.TOOK IT TO A TRANSMISSION SHOP RECREATED THE THOUGHT IT MIGHT BE LOW ON FLUID ADDED FLUID COULD NOT FIND A LEAK. BRINGING IT BACK FOR REPAIRS .THIS PROBLEM STARTED IN 2-10-21. CREATES A HAZARD WHEN IT SHUTS DOWN IN HEAVY TRAFFIC!!

Power Train
Filed Mar 25, 202170,000 milesMD

SERVICE SHIFTER LIGHT CAME ON (FOR TRANSMISSION SHIFTER) WHILE IN MOTION AT 70K MILES. THIS APPEARS TO BE A COMMON ISSUE ACROSS GC AND JEEP CHARGES $300 TO REPAIR. SEE CARGURUS.COM FOR SIMILAR INCIDENCES WITH NO RESOLUTION.

Engine
Filed Mar 22, 2021121,929 milesUT

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE SHUT-OFF WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE HE WAS INFORMED THAT THEY COULD NOT SERVICE THE VEHICLE. THE CONTACT THEN TOWED THE VEHICLE TO SALT LAKE VALLEY CHRYSLER DODGE JEEP RAM (2309 STATE ST, SALT LAKE CITY, UT 84115) WHERE THE CONTACT WAS INFORMED THAT THE ENGINE HAD SEIZED DUE TO NO COOLANT. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE NEEDED A NEW ENGINE DUE TO THE FAILURE. UPON INVESTIGATION, THE CONTACT DISCOVERED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V699000 (ENGINE AND ENGINE COOLING) WHICH HE LINKED TO THE FAILURE. THE DEALER WAS NOTIFIED OF THE FAILURE AND A FCA REPRESENTATIVE WAS TO INSPECT THE VEHICLE. THE CONTACT WAS INFORMED THAT THE FAILURE WAS NOT RELATED TO THE RECALL. THE MANUFACTURER WAS SENT AN EMAIL INFORMING THEM OF THE FAILURE EXPERIENCED. THE CONTACT WAS INFORMED THAT THE CASE HAD BEEN CLOSED. THE MANUFACTURER RE-OPENED THE CASE TO DETERMINE COLLATERAL DAMAGE. THE MANUFACTURER CALLED BACK AND THE CASE WAS CLOSED ONCE AGAIN. THE VEHICLE WAS NOT REPAIRED AND REMAINED IN THE POSSESSION OF THE DEALER. THE FAILURE MILEAGE WAS 121,929.

Unknown or Other
Filed Mar 22, 2021119,000 milesCT

MY PASSENGER SIDE HEADREST JUST CAME APART ALL OF A SUDDEN MY CAR WAS PARKED IN MY PARKING SPOT AND I NOTICED IT. WAS NEVER INVOLVED IN ANY ACCIDENTS JUST OUT OF NOWHERE THIS HAPPENS

Suspension
Filed Mar 22, 202111,670 milesVA

MY 2014 JEEP GRAND CHEROKEE'S AIR RIDE SUSPENSION HAS FAILED TWICE AND I ONLY HAVE 11,670 MILES ON IT. WHEN THE DEALERSHIP HAD VEHICLE BOTH TIMES IT TOOK OVER A WEEK TO COMPLETE REPAIRS. SUSPENSION JUST FAILED WAS AT ITS LOWEST LEVEL AND THERE WAS NO WARNING.

Seat Belts
Filed Mar 20, 202170,000 milesNE

THE SEAT BELT, ON THE FRONT PASSENGER SIDE, WILL NOT RETRACT. THE PLASTIC ABOVE WHERE IT RETRACTS IS CRACKED AND PRESSING DOWN ON THE BELT. I DISCOVERED THIS WHEN GETTING IN TO MY CAR AND TRYING TO PUT ON THE SEAT BELT. I NOTICED THE DRIVERS SIDE SEAT BELT ALSO HAS A CRACK ABOVE IT. I REALIZED THIS WAS A COMMON ISSUE ON GRAND CHEROKEES IN 2014S WHEN LOOKING AT ONLINE FORUMS FOR A SOLUTION.

Power Train
Filed Mar 19, 202158,000 milesFL

SERVICE SHIFTER WARNING COMES ON EVERY TIME I START MY JEEP AND THEN GOES AWAY. THIS IS A KNOWN ISSUE THAT MANY JEEP OWNERS HAVE COMPLAINED ABOUT. IT IS ALSO VERY EXPENSIVE TO FIX IF NO LONGER UNDER WARRANTY. I WAS TOLD BY MY DEALERSHIP THIS WAS NOT COVERED UNDER MY WARRANTY AND QUOTED $1400 TO FIX IT. THIS SHOULD BE JEEP'S RESPONSIBILITY AS IT IS A HAZARD WHEN THIS WARNING APPEARS WHILE DRIVING. PLEASE LOOK INTO THIS PROBLEM THERE ARE SO MANY COMPLAINTS LISTED ONLINE FOR THIS. THERE ARE OVER 170 COMPLAINTS THAT I HAVE SEEN.

Seat Belts
Filed Mar 18, 2021WY

NO PARTICULAR INCIDENT - VEHICLE SEAT BELT MECHANISM CRACKED. JEEP DEALER DOESN'T OFFER A WARRANTY, WHICH IS HAZARDOUS TO DRIVE. THE SEAT BELT DOES NOT RETRACT. SEAT BELT WILL NOT CATCH IF IN AN ACCIDENT, AND THE DRIVER WILL HIT THE STEERING WHEEL OR DASHBOARD. INSURANCE COMPANIES WILL ALSO NOT COVER 500$ REPLACEMENT OR REPAIR.

Seat Belts
Filed Mar 17, 202187,943 milesIL

TL* THE CONTACT OWNS 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVER'S SIDE FRONT SEAT BELT FAILED TO RETRACT. THE VEHICLE WAS TAKEN TO FIELDS CHRYSLER JEEP DODGE RAM (2800 PATRIOT BLVD, GLENVIEW, ILLINOIS 60026, (847) 446-5100) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SEAT BELT RETRACTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 87,943.

Engine
Filed Mar 16, 202194,200 milesTX

VEHICLE CRANKS, BUT DOES NOT START. VEHICLES ACTS LIKE IT DOES NOT HAVE GAS WHILE DRIVING. IT DOES NOT ACCELERATE OR DECELERATES WHILE DRIVING LIKE IT'S ABOUT TO STALL. ISSUES ARE SIMILAR TO THE 2013 JEEP GRAND CHEROKEE RECALL.

Seats1 injured
Filed Mar 15, 202165,000 milesCA

I WAS SITTING IN THE DRIVER'S SEAT THE VEHICLE WAS OFF AND PARKED AND THE ACTIVE HEADREST DEPLOYED OUT OF NOWHERE. I WAS STRUCK IN THE BACK OF THE HEAD AND SUFFERED A CONCUSSION, NECK AND SHOULDER INJURY AND WHIPLASH.

Seats
Filed Mar 14, 202170,000 milesSC

THE VEHICLE WAS STATIONARY, THE DOOR WAS OPENED, THEN MY RIGHT PASSENGER HEADREST POPPED FORWARD AND OUT BEFORE THE PASSENGER SAT DOWN WITH LITTLE TO NO MOTION OTHER THAN THE DOOR OPENING.

Air BagsCrash2 injured
Filed Mar 9, 2021100,000 milesTX

THIS VEHICLE WAS IN A SIDE IMPACT COLLISION AND NONE OF THE AIR BAGS DEPLOYED. VEHICLE HAD IMPACT ON DRIVER AND REAR PASSENGER DOORS AS WELL AS FRONT FENDER.

Power Train
Filed Mar 8, 2021130,031 milesSC

THE ELECTRONIC SHIFTER MAINTENANCE REQUIRE LIGHT KEEPS COMING ON WITH CHECK WNGINE LIGHT AND WON'T DRIVE HAD AT DEALERSHIP SEVERAL TIMES CAN'T FIX?? PLEASE HELP GETTING EXPENSIVE

Exterior Lighting
Filed Mar 7, 202162,000 milesTN

MY JEEP LEFT HEADLIGHT AND RIGHT IS FILLING UP WITH WATER AND IT IS NOT DRAINING. THE RIGHT WILL DRAIN WHEN IT FEELS LIKE IT BUT THE LEFT HEADLAMP ASSEMBLY HAS WATER IN IT FOR MONTHS NOW AND ITS NOT GOING ANYWHERE. THIS SHOULD NOT BE HAPPENING AND IS A DEFECT. ANYTIME IT RAINS IT HAPPENS. I CAN BE DRIVING OR MY JEEP SITTING STILL.

Engine
Filed Mar 6, 2021NJ

NOTHING HAS HAPPENED YET BUT THERE IS A RECALL OUT (W79) TO REPLACE THE EGR COOLER AS AN ENGINE FIRE COULD OCCUR. WAS NOTIFIED OF THIS RECALL NEARLY 4 MONTHS AGO AND YET JEEP SAYS THERE ARE STILL NO PARTS AVAILABLE TO DO IT. CAN YOU GET ON THEIR CASE TO GET THIS DONE?

EngineFire
Filed Mar 5, 202160,000 milesNM

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, SMOKE WAS PRESENT COMING FROM THE ENGINE COMPARTMENT AND OIL HAD LEAKED UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE PLASTIC OIL FILTER HOUSING HAD FAILED CAUSING AN OIL LEAK AND THE OIL FILTER HOUSING GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 60,000.*JB

Engine
Filed Mar 3, 2021108,000 milesMN

CYLINDER HEAD MISFIRE #2 AND SERVICE FOUR WHEEL DRIVE LIGHT. I HAD TAKEN IT IN TO OUR LOCAL MECHANIC HE SAID THE HEAD NEEDS TO BE REPLACED THERE IS A CURRENT RECALL AND EXTENDED WARRANTY OUT NOW WITH THE SAME PROBLEMS BUT OUR JEEP IS NOT ON THE VIN LIST (PENTASTAR TIC) IS WHAT OUR MECHANIC CALLED IT.

Engine
Filed Mar 2, 202162,000 milesIL

2014 JEEP GRAND CHEROKEE LIMITED 3.6L -67K MILES. CRACKED OIL FILTER HOUSING. NOTICED A SMALL OIL LEAK FALL 2020 ON MY GARAGE FLOOR AFTER OIL CHANGE FROM LOCAL CHRYSLER DEALERSHIP. LATE WINTER 2021 NOTICED THE LEAK WAS BIGGER ON GARAGE FLOOR. CHECKED UNDER CAR AROUND OIL PAN. OIL PAN NUT AREA WAS CLEAN OF OIL, BUT OIL WAS DRIPPING DOWN ENGINE AND OVER EXHAUST AND ONTO THE TRANSMISSION. NOTICED OIL PUDDLING INSIDE TRANSMISSION SKID PLATE. LOOKED ONLINE FOR CAUSES AND FOUND THE OIL FILTER HOUSING WAS KNOWN TO CRACK ON THESE ENGINES. I LOCATED MY OIL FILTER NEAR THE TOP OF THE ENGINE AND FOUND OIL ALL AROUND THE BASE OF THE HOUSING. THE FILTER NECK WAS CLEAN OF OIL, JUST A POOL OF OIL AT THE BASE OF THE NECK!! LOOKED UP CHRYSLER RECALLS AND NOTHING REPORTED FOR THIS PART. BUT DID FIND MANY SAME ENGINE OWNERS COMPLAINING OF THIS SAME PROBLEM! READ MANY ARTICLES ABOUT THIS PRODUCT BEING MADE OF PLASTIC AND FAILING. ALL OF MY OIL CHANGES HAVE BEEN FROM THE SAME LOCAL CHRYSLER DEALERSHIP. DID THEY CAUSE THIS BY OVER TIGHTENING OIL FILTER? OR IS THIS TRULY A DEFECT PRODUCT AND CHRYSLER IS WAITING FOR A VEHICLE TO CATCH FIRE OR A DEATH BEFORE A RECALL IS ISSUED? ARE VEHICLE ENGINE FIRES CAUSED BY OIL LEAKING ONTO EXTREMELY HOT ENGINE/TRANSMISSION/EXHAUST PARTS??

Seat Belts
Filed Mar 1, 2021CO

PASSENGER SIDE SEAT BELT RETRACTOR FAILED MAKING THE SEAT BELT NOT USEABLE AND CREATING A SAFETY ISSUE. CANNOT USE THE PASSENGER SEAT BECAUSE OF THIS ISSUE.

Engine
Filed Feb 26, 2021137,000 milesAR

THE OIL FILTER HOUSING IS MADE OF PLASTIC AND ATTACHED TO THE MOTOR. HIGH FAILURE RATE AS EVIDENCED BY THE 40,000 PART BACKORDER STATUS OF THE PART. CAUSES MODERATE TO SEVERE OIL LEAK WHEN CRACKED, AND ENGINE FAILURE IF IT BREAKS COMPLETELY. LEAVES AN OILY MESS WHEREVER IT IS PARKED. OIL WILL BLOW BACK ONTO OTHER VEHICLES AND VEHICLE WILL BE STALL AND BE STRANDED WHEN MOTOR LOCKS UP DUE TO NO OIL. $600+ REPAIR COSTS. AFFECTS SOME DODGE, JEEP, AND CHRYSLER VEHICLES. UNABLE TO REPAIR STALLED VEHICLES BECAUSE PART IS UNAVAILABLE. EST WAIT TIME IS OVER A MONTH. PART NUMBER IS 68105583AF. THERE IS NO EXCUSE FOR THE COMPANY NOT TO TAKE RESPONSIBILITY FOR PUTTING A PLASTIC CONNECTOR INSIDE AN ENGINE HOUSING. IT'S COMMON SENSE. I WAS LEFT STRANDED ON A BUSY ROAD AND HAD TO BE TOWED. I PERSONALLY KNOW OF TWO OTHERS ALSO. OUR VEHICLES ARE USELESS BECAUSE OF THIS. TO MAKE MATTERS WORSE, DEALERS ARE NOW OVERCHARGING FOR THE PART. NORMALLY $199, NOW CHARGING OVER $300.

Seat Belts
Filed Feb 25, 2021TX

FRONT PASSENGER SEAT BELT REMAINS IN LOCKED POSITION AND FAILED ON BREAKING

Interior Lighting
Filed Feb 24, 202182,000 milesIA

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVER'S SIDE DOME LIGHT FAILED TO TURN-OFF WHEN THE BUTTON WAS ACTIVATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH NEEDING THE BODY CONTROL MODULE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.

Electrical System
Filed Feb 24, 2021326,000 milesTX

ON MONDAY, JANUARY 22, 2021 AROUND 3 PM, I WAS DRIVING ON THE FREEWAY AND MY JEEP AUTOMATICALLY SHIFTED INTO NEUTRAL AND THE WORDS 'AUTO PARK' DISABLED APPEARED ON THE SCREENED. I IMMEDIATELY SHIFTED IT BACK INTO DRIVE AND CONTINUED DRIVE AND EXITED AND WENT TO A GAS STATION. I TURNED IT OFF, PUMPED GAS AND TURNED IT BACK. WHEN I TRIED TO BACK UP, IT IMMEDIATELY SHIFTED THE CAR INTO PARK. I CALLED THE NEAREST DEALER AND ASKED WHAT IT COULD BE? THEY CHECKED FOR RECALLS AND SAID THAT RECALL FOR A SIMILAR DEFECT WAS ALREADY REPAIRED ON MY VEHICLE, MAYBE IT WAS LOW ON TRANSMISSION FLUID. THEY ALSO RECOMMENDED LOOKING TO SEE IF ANY OTHER 2014 JEEPS HAD EXPERIENCED THE SAME PROBLEM. THIS IS THE FIRST TIME MY VEHICLE HAS EVER DONE THAT. I ASKED IF IT COULD BE RELATED TO THE EXTREME COLD. I CONTACTED CHRYSLER AND THE REPRESENTATIVE SAID MAKE AN APPOINTMENT AND TAKE IT TO A DEALERSHIP. I HAVE SCHEDULED THE APPOINTMENT.

Engine
Filed Feb 24, 202165,000 milesSD

I NOTICED AN OIL LEAK,THROUGH A LITTLE RESEARCH I THOUGHT IT WAS THE OIL COOLER/OIL FILTER ADAPTER. I TOOK IT TO A SHOP AND THEY CONFIRMED IT BUT TOLD ME THAT THERE WAS A NATIONWIDE BACK ORDER ON THE PART. I WAS TOLD THAT 37,000 UNITS ARE ON BACK ORDER. I FEEL THAT THERE IS DEFINITELY A PROBLEM WITH THIS PART, I THINK THAT OIL LEAKS COULD LEAD TO POSSIBLE SAFETY ISSUES AND POSSIBLE DAMAGE TO THE ENGINE

Engine
Filed Feb 23, 202185,000 milesNY

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, SHE NOTICED A PUDDLE OF FLUID ON THE GROUND. THE VEHICLE WAS TAKEN TO AND INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE OIL COOLER WAS LEAKING AND WAS MIXING OIL WITH THE ANTIFREEZE AND WAS GOING BACK INTO THE ENGINE. THE CONTACT WAS INFORMED THAT THE OIL COOLER UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEEN REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

Visibility/Wiper
Filed Feb 22, 2021115,000 milesCO

THIS IS MY SECOND JEEP AND MY PREVIOUS HAD THE SAME ISSUE. THE WIND SHIELD FLUID KIND DRIZZLES OUT AND NEVER REACHES THE TOP OF THE WIND SHIELD

Engine
Filed Feb 22, 202150 milesCT

I BOUGHT THIS JEEP IN 2018 WITH LOW MILES 40,000 NOW IN 2021 HAS 68,000. I HAVE BEEN DRIVING THE CAR ONLY TO GO WORK AND WORKING FROM HOME I WASN'T DRIVING THAT MUCH. SUDDENLY WHILE DRIVING I NOTICED A LIGHT ON AND IT WAS ON AND OFF, AND OIL SMELL. I TOOK IT FOR THE DIAGNOSTIC AND THE CODE MISFIRE DETECTED IN CYLINDER NUMBER 3., P0303 ,WHICH IS A PROBLEM WITH THE ENGINE. THE PRICE IS 4000 TO FIX THE PROBLEM BECAUSE IS A MISFIRE IN ONE OF THE CYLINDERS OF THE ENGINE. THE CAR IS NOT WORKING PROPERLY BECAUSE IT HAS A OIL SMELL AND SOME ISSUES WHEN I AM DRIVING SUCH AS SHAKING AND ALSO A WEIRD SOUND . THIS IS THE ONLY CAR THAT I HAVE RIGHT NOW AND I AM SCARE TO DRIVE IT BECAUSE I DON'T THINK IT IS SAFE TO DRIVE IT WITH OIL SMELL, IT MIGHT CAUGHT ON FIRE OR SOMETHING . THE STARTER IS NOT WORKING AND WHEN DRIVING IS UNSTABLE. I JUST DRIVE LOCALLY I DON'T KNOW HOW THIS CAR IS GIVING ME AN ENGINE PROBLEM WITH THAT LOW MILEAGE. IT IS NOT POSSIBLE THAT A CAR PARKED AND USING NOT OFTEN COULD HAVE AN ENGINE PROBLEM. I BOUGHT THIS CAR THINKING TO KEEP IT FOR A LONG TIME SINCE I ALWAYS TAKE A GOOD CARE OF MY CARS. I NEED AN EXPLANATION FROM JEEP REGARDING THIS PROBLEM. I AM NOT GOING TO SPEND OVER $4000 IN A CAR WITH LESS THAN 100,000 MILES AND WITH A PROBLEM THAT WAS NOT DONE BY ME. I NEED TO RESOLVE THIS SINCE IT MIGHT BE A SAFETY RISK IF I CONTINUE DRIVING THIS CAR WITH SOME TYPE OF ENGINE/ OIL SMELL. WHEN I PARKED THE CAR A STRONG BURNED OIL SMELL COMES OUT AND GOES INSIDE THE CAR.

Seat Belts
Filed Feb 22, 202183,000 milesMN

DRIVER SIDE SEAT BELT WON'T RETRACT. CRACK IN PLASTIC CAUSING IT TO NOT RETRACT. UNSAFE TO DRIVE WITH LOTS OF SLACK

Seat Belts
Filed Feb 21, 2021CO

THE DRIVER'S SEAT BELT DOES NOT RETRACT WHEN I GET IN THE VEHICLE.

Seat Belts
Filed Feb 16, 202139,350 milesNM

DRIVER SIDE SEAT BELT WILL NOT RETRACT. THERE ARE NO BROKEN/CHIPPED PARTS VISIBLE, APPEARS TO BE THE MECHANISM AT THE BASE.

Seats
Filed Feb 16, 2021CA

PASSENGER HEADREST DEPLOYED ON ITS OWN WITH THE CAR PARKED AND ENGINE OFF. I CAN SEE A PLASTIC CLIP THAT IS BROKEN THAT NORMALLY HOLDS A METAL PIN IN PLACE TO KEEP THE HEADREST IN PLACE

Seat Belts
Filed Feb 15, 202189,000 milesIA

FRONT PASSENGER SEAT BELT IS LOCKED IN PLACE AND WONT EXTEND OR RETRACT. APPEARS THAT A PLASTIC PIECE THAT HELPS GUIDE THE SEATBELT HAS CRACKED AND IT NOT ALLOWING THE SEAT BELT TO MOVE FREELY.

Engine
Filed Feb 15, 202166,722 milesNY

TOOK MY VEHICLE TO BROWNS CHRYSLER JEEP DODGE TODAY IN PATCHOGUE NY TODAY AS I NOTICED OIL LEAKING FROM UNDER CARRIAGE. IT WAS TOLD TO ME THAT THE OIL FILTER HOUSING ASSEMBLY IS BROKEN. CONTACTED MY LOCAL CAR REPAIR ( TIRE CITY , SHIRLEY NY ) TO GET INFORMATION ON THIS SITUATION AND ALSO SEE HOW MUCH THEY WOULD CHARGE . IN THE CONVERSATION, IT WAS MENTIONED THAT THEY ALSO HAD THIS SIMILAR PROBLEM AND HAD MANY JEEPS COME IN LATELY WITH THE SAME PROBLEMS. I HAVE ALSO CONTACTED AND HAD THEM RECORD THE ISSUE WITH CHRYSLER HEAD QUARTERS IN MI. I BELIEVE AS WELL AS THE OWNER OF TIRE CITY IN SHIRLEY NY , THAT THERE SHOULD BE AN INVESTIGATION ON THIS AS WELL AS A RECALL.

Seat Belts
Filed Feb 10, 2021120,000 milesGA

FRONT RIGHT SEAT BELT DOESN'T RETRACT. PLASTIC D-RING (GUIDE AT B-PILLAR) CRACKED. THIS IS RUBBING THE SEAT BELT AND PREVENTING IT FROM RETRACTING AS NORMAL.

Engine
Filed Feb 8, 202183,000 milesFL

TICKING NOISE FROM LEFT HEAD

Fuel/Propulsion System
Filed Feb 5, 202183,000 milesAR

EGR FAILURE, EGR IS THE SAME THAT IS IN THE RAMS THAT HAS BEEN RECALL FOR MORE THAN TWO YEARS. PARTS ARE NOT AVAILABLE FOR THE JEEPS, BUT ARE THE SAME EGRS THAT GO ON THE RAMS. EGR IS FAILING ON THESE VEHICLES ARE CREATING ENGINE FIRES WITH NO WARNING

Engine
Filed Feb 5, 2021MA

CHRYSLER HAS A RECALL FOR THE EGR COOLER ON THE DODGE RAM ECODIESEL (VB1/NHTSA 19V-757) THIS IS THE SAME ENGINE AND EGR COOLER AS THE JEEP GRAND CHEROKEE ECODIESEL. THERE HAVE BEEN REPORTS OF GRAND CHEROKEE 3.0 ECODIESEL VEHICLES CATCHING FIRE AND BURNING TO THE GROUND. JEEP CURRENTLY DOES NOT HAVE A FIX FOR THIS ISSUE OR PARTS FOR IT, YET WE ARE STILL ALLOWED TO DRIVE AROUND IN OUR VEHICLES. THIS IS UNACCEPTABLE.

Engine
Filed Feb 5, 2021VA

HELLO, MY VEHICLE HAS HAD A NUMBER OF RECALLS FOR EMISSIONS AND DRIVE TRAIN. DUE THE NUMBER OF MODIFICATIONS BY JEEP, MY VEHICLE'S PERFORMANCE HAS BEEN NEGATIVELY AFFECTED TO A POINT THAT SOMETIMES IT IS DANGEROUS TO DRIVE. EVERY SOFTWARE UPDATE RESULTS IN LOWER MILEAGE AND SLUGGISH PERFORMANCE. NOW JEEP IS SLOW ROLLING EGR RECALL AND LETTING A DANGEROUS SITUATION TO DEVELOP.

Power Train
Filed Feb 4, 202183,000 milesIA

WITH THE VEHICLE RUNNING, IN PARK, ON A SLIGHT INCLINED DRIVEWAY, ROLLED BACKWARDS UNTIL FOOT BREAK WAS ENGAGED. ONLY MADE LESS THAN 1 FOOT BEFORE OPERATOR INTERVENTION. REMOVED FOOT FROM MANUAL BREAK, APPROXIMATELY 3 MINUTES LATER, THE VEHICLE ROLLED BACKWARDS AGAIN WHILE IN CONFIRMED PARK. AGAIN, LESS THAN 1 FOOT BEFORE OPERATOR INTERVENTION. NOTE: A SLIGHT AMOUNT OF SNOW/ICE WAS PRESENT ON THE DRIVE, HOWEVER BOTH DRIVER'S SIDE WHEELS WERE FREE OF SNOW/ICE DURING THE OCCURANCE, VEHICLE IS 4WD. I HAVE NOT PARKED ON AN INCLINE SINCE THE OCCURANCE.

Engine
Filed Feb 2, 20215 milesIL

I HAVE TOOK MY VEHICLE FOR A SHIFTER RECALL. THEY DID A PROGRAMMING THEY SAID AND THAT IT SHOULD HAVE FIXED THE PROBLEM. I EXPLAINED TO CHRYSLER CAPITAL ABOUT HOW MY VEHICLE WOULD SHIFT INTO NEUTRAL AFTER THROWING ITSELF INTO OTHER GEARS. I WOULD HAVE TO TURN OFF THE VEHICLE AND BEGIN DRIVING AGAIN. NOW MY VEHICLE HARDLY DRIVES AND THE TRANSMISSION MAKES A LOUD CRACKING NOISE. THIS RECALL MADE MY TRANSMISSION GO OUT.

Power Train
Filed Jan 31, 2021120,000 milesKY

FROM STOP TO 1ST AND 2ND GEAR THE TRANSMISSION HAS A KNOCK WHEN ON HILL OR EVEN FLAT GROUND WHEN ACCELERATION IS APPLIED. AFTER 2ND GEAR THIS IS NOT AN ISSUE.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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