Page 7 of 33 · complaints 301–350 of 1,644

2012 Jeep Grand Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Electrical System
Filed Jul 24, 2020150,000 milesCA

TL* THE CONTACT OWNS A 2012 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 50-55 MPH, THE VEHICLE HESITATED AND STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO HUNTER DODGE CHRYSLER JEEP RAM (1130 AUTO MALL DR, LANCASTER, CA 93534(661) 948-8411) WHO STATED THAT THE REMEDY PARTS WERE NOT YET AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 150,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE *BF *AS

Electrical System
Filed Jul 22, 2020105,000 milesDC

I HAVE HAD SEVERE ELECTRICAL PROBLEMS WITH THIS CAR. THE CAR RANDOMLY SHUTS DOWN WHILE I AM DRIVING WHICH PUTS ME AND MY FAMILY IN VERY DANGEROUS SITUATIONS. IT LOOKS LIKE THERE IS A RECALL INTENDED TO ADDRESS THIS ISSUE BUT IT SOUNDS LIKE THEY DO NOT HAVE A SOLUTION YET. THE ISSUE IS GETTING WORSE AND WORSE AND I AM NOT IN A POSITION TO BUY A NEW CAR RIGHT NOW. WHAT DO I DO? (RECALL RELATED INCIDENT) TS

Electrical System
Filed Jul 22, 202095,000 milesDC

IN 2019 MY ENGINE LIGHT WENT ON WITH CODE P0520 - OIL PRESSURE SENSOR. I REPLACED THE OIL PRESSURE SENSOR AND THE ENGINE LIGHT CAME BACK ON A MONTH LATER WITH THE SAME CODE P0520, SO I REPLACED THE OIL PRESSURE SENSOR FOR A SECOND TIME. LESS THAN A MONTH LATER I BEGAN GETTING A GENERIC CODE P06DD. I HAVE SENSE REPLACED THE OIL PRESSURE SENSOR A 3RD TIME ALONG WITH THE OIL FILTER HOUSING AND OIL PUMP. IT WAS FINE FOR ABOUT A WEEK BUT THEN CODE P0520 - OIL PRESSURE SENSOR RETURNED. THERE ISSUE IS NOT MECHANICAL AND NO ONE HAS BEEN MECHANICAL AS ALL OF THE PARTS ASSOCIATED WITH THE CODE HAVE BEEN REPLACED REPEATEDLY. NOBODY IS ABLE TO RESOLVE IT AND I CANNOT PASS INSPECTION UNTIL THEY DO.

Electrical System
Filed Jul 21, 2020NH

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. DAN O'BRIEN CHRYSLER DODGE JEEP RAM (175 PELHAM ST, METHUEN, MA 01844) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Electrical System
Filed Jul 21, 2020AZ

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. AIRPARK DODGE CHRYSLER JEEP (7801 E. FRANK LLOYD WRIGHT BLVD, SCOTTSDALE, AZ 85260) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Visibility/Wiper
Filed Jul 17, 202079,000 milesNC

WHEN TURNING ON THE RIGHT FRONT TURN SIGNAL MY EMERGENCY FLASHERS COME ON INSTEAD OF THE TURN SIGNAL. FOG LIGHTS DOESN'T WORK AT ALL. WIND SHIELD WIPERS COME ON RANDOMLY WHETHER IT IS RAINING OR NOT. THESE ALL HAPPEN WHEN DRIVING THE VEHICLE. SOMETIMES THE VEHICLE WILL TURN OFF RIGHT AFTER STARTING. I HAVE TO RE-START.

Power TrainCrash
Filed Jul 17, 202083,000 milesTX

IN A PULL FORWARD PARK SPOT, SHIFTED TO REVERSE TO BACK OUT. CAR LURCHED BACKWARD VERY FAST. CROSSED THE ROAD, STOPPED BY A 4' X 6' POST SET IN THE GROUND. THE COLLISION BROKE THE POST AND CRACKED MY CAR'S REAR BUMPER. I PUT MY FOOT ON THE BRAKE, BUT IT COULD NOT CONTROL THE SPEED. THANKFULLY, NO PEOPLE WERE IN THE ROAD. NO INJURIES. THIS WAS PIN A COMMERCIAL FARM, WHERE PEOPLE CAN HARVEST THE FRUITS AND VEGETABLES. THE ROAD IS BLACKTOP. MY CAR LEFT SKID MARKS ACROSS THE WIDTH OF THE ROAD. IT WAS A FRIGHTENING EVENT FOR ME AND MY FRIEND. I CALLED MY CAR DEALER LATER TO ASK IF THERE HAD BEEN ANY INCIDENTS LIKE THIS...SHIFTING INTO REVERSE AND THE CAR ZIPPED OFF- OUT OF CONTROL. TECH SAID ' NO'.

Fuel/Propulsion System
Filed Jul 16, 2020MD

ON NOVEMBER 21, 2019 MOPAR ISSUED A FUEL PUMP RECALL FOR MY VEHICLE. I WAS HAVING ISSUES WITH MY FUEL PUMP RELAY AND THEY REPLACED IT WITH THE DEFECTIVE MODEL PART BECAUSE THERE HAS NOT BEEN A REMEDY TO THE RECALL ISSUED. I AM EXPERIENCING ISSUES WITH THE FUEL PUMP AGAIN. A DEFECTIVE FUEL PUMP IS A BIG SAFETY CONCERN. AS A CONSUMER I NEED AN UPDATE AS WHEN AN EFFECTIVE REMEDY WILL BE AVAILABLE, FOR THE SAFETY AND RESALE VALUE OF MY VEHICLE. (RECALL RELATED INCIDENT) TS ALSO, IT WOULD BE GREAT TO KNOW WHAT SORT OF TIME FRAME MANUFACTURERS ARE EXPECTED TO RELEASE A REMEDY FOR A RECALLED PART AFTER ISSUING THE NOTICE.

Electrical System
Filed Jul 15, 2020VA

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Fuel/Propulsion System
Filed Jul 14, 2020OH

THEY SENT ME A LETTER BACK IN JANUARY 2020 THAT MY FUEL PUMP RELAY NEEDED TO BE REPLACED AND IT IS JULY 14TH 2020 AND IT'S STILL NOT AVAILABLE TO BE REPLACED

Electrical System
Filed Jul 14, 202074,454 milesNY

I HAVE A 2012 JEEP GRAND CHEROKEE THAT IS UNDER A RECALL V62?NHTSA 19V-813 FOR AN ISSUE WITH THE FUEL PUMP RELAY. THE MANUFACTURER DOES NOT HAVE A REMEDY YET FOR THIS ISSUE. I HAVE HAD DIFFICULTY STARTING THE VEHICLE WHILE STATIONARY FOR 3 DAYS IN A ROW. ON THE FOURTH DAY, I AM NOW UNABLE TO START THE VEHICLE, WHILE STATIONARY.

Electrical System
Filed Jul 14, 2020TX

THE CAR DOES NOT ACCELERATE AT TIMES WHEN DRIVING AND CAR HAS A PROBLEM STARTING. THEY DON'T HAVE THE PART YET.

Unknown or Other
Filed Jul 12, 2020103,000 milesMA

CAR UNEXPECTEDLY STALLS OUT WHILE DRIVING

Seats
Filed Jul 12, 2020120,000 milesFL

HEADRESTS POPPED A FEW MONTHS OF EACH OTHER WHILE I WAS AT A STOP. I THOUGHT SOMEONE THREW SOMETHING INTO THE CAR! HIT THE BACK OF MY HEAD!

Fuel/Propulsion System
Filed Jul 11, 202055,000 milesOR

I RECEIVED SAFETY RECALL #19V-813 IN FEBRUARY OF THIS YEAR. THE RECALL WARNS OF AN ENGINE STALL WITHOUT ANY WARNING. WE LIVE IN A REMOTE AREA AND CANNOT RISK DRIVING THE VEHICLE. WE HAVE NOT BEEN ABLE TO USE THE CAR FOR OVER FOUR MONTHS. I HAVE CALLED CHRYSLER MULTIPLE TIMES BUT THERE IS STILL NO REMEDY. THIS DELAY IS INTOLERABLE.

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Jul 9, 2020CA

2012 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO BEING UNABLE TO START VEHICLE. *LD THE CONSUMER STATED THE MANUFACTURER WAS CONTACTED AND STATED THE VEHICLE WAS OUT OF WARRANTY. ALSO, THE FUEL PUMP WAS NOT APART OF THE RECALL REPAIR. THE VEHICLE WAS REPAIRED AT THE OWNER'S EXPENSE.*JS

Electrical System
Filed Jul 6, 2020NJ

TL* THE CONTACT OWNS 2012 GRAND JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER ROSSI CHRYSLER DODGE JEEP RAM (411 NJ-31 S, WASHINGTON, NJ 07882) WAS CONTACTED AND CONFIRMED THE PART WAS NOT YET AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Electrical System
Filed Jul 6, 2020165,000 milesNE

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE ROSSI CHRYSLER DODGE JEEP RAM LOCATED AT 411 NJ-31 S, WASHINGTON, NJ 07882, WHERE THE TECHNICIAN STATED THAT THERE WAS AN UNKNOWN LIGHT ON THE DASHBOARD WHICH WAS FIXED. THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE TECHNICIAN STATED THAT THE REMEDY WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT WAS PROVIDED A CASE NUMBER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 165,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Service Brakes
Filed Jul 1, 2020112,000 milesID

THE ENGINE STALLED COMPLETELY WHILE I WAS AT A TRAFFIC SIGNAL, PREPARING TO MAKE A TURN ONTO A BUSY HIGHWAY. LOSS OF POWER TO BRAKES & STEERING SINCE THE ENGINE COMPLETELY SHUT DOWN. I SHIFTED THE VEHICLE INTO PARK, STARTED THE ENGINE AGAIN, SHIFTED INTO DRIVE BUT THE VEHICLE WOULD NOT MOVE. EVENTUALLY (IN A MATTER OF SECONDS) THE VEHICLE LUNGED FORWARD AND I WAS ABLE TO SAFELY DRIVE HOME.

Electrical System
Filed Jun 30, 202030,000 milesNC

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE WESTGATE CHRYSLER DODGE RAM LOCATED AT 6421 OLD WESTGATE RD, RALEIGH, NC 27617, WHERE THE FUEL PUMP WAS REPLACED UNDER NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE CONTACT WAS INFORMED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Fuel System, Gasoline
Filed Jun 29, 202098,000 milesTX

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT SEVERAL ATTEMPTS WERE NEEDED TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP RELAY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. BLUEBONNET JEEP LOCATED AT 283 IH 35 EAST, NEW BRAUNFELS, TX 78130, WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Electrical System
Filed Jun 29, 2020WV

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CROWN CHRYSLER DODGE JEEP RAM FIAT OF CHATTANOOGA (2120 CHAPMAN RD, CHATTANOOGA, TN 37421) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Fuel/Propulsion System
Filed Jun 24, 20207,100 milesCA

MY 2012 JEEP GRAND CHEROKEE SRT8 IS HAVING FUEL PUMP PROBLEMS, IT IS STALLING WHILE RUNNING AND STUTTERING WHEN PRESSING THE GAS, MORE SPECIFICALLY HAPPENS WHILE MERGING ON HIGHWAY AND ACCELERATING. I TOOK IT TO THE DEALERSHIP AND THEY NOTIFIED ME OF THERE BEING A RECALL ON THE PUMP AND THERE ISN'T A FIX FOR IT. ALSO NOTIFIED ME THAT I CAN NOT REGISTER OR SELL THE VEHICLE WITH THIS PROBLEM. *TR

Air Bags
Filed Jun 23, 2020MA

WAS DRIVING ON THE HIGHWAY AND THE PASSENGER SIDE AIR BAG ACTIVATED ON ITS OWN. CAR WAS NOT IN AN ACCIDENT AND DID NOT HIT A BUMP, POTHOLE, ETC. THIS IS A HUGE CONCERN AND NOW I'M BEING TOLD I NEED TO PAY FOR IT DEPLOYING. LUCKILY NO ONE WAS IN THE FRONT SEAT WHEN THIS OCCURRED. THIS SHOULD BE A RECALL. *TR

Electrical System
Filed Jun 22, 2020180,000 milesKY

MY VEHICLES RECALL CANNOT BE FIXED BECAUSE RECALL PART IS NOT AVAILABLE. THEY HAVE APPARENTLY NOT CREATED A WORKING RECALL PART YET. MY VEHICLE HESITATES TO TURN ON JUST LIKE IT DID BEFORE WHEN THE RECALL HAD TO BE FIXED FOR THE SECOND TIME AROUND. I HAVE REACHED OUT TO JEEP AND CHRYSLER NUMEROUS TIMES WITH NOT MUCH HELP. THEY TELL ME TO CONTACT DEALER FOR TEMPORARY FIX, DEALER TELLS ME THERE IS NO PART AVAILABLE FOR TEMPORARY FIX. I HAVE BEEN TRYING TO GET SOMETHING DONE FOR OVER 6 MONTHS NOW WITH NO HELP. IT IS VERY DISTURBING TO KNOW THAT MY VEHICLE MAY STALL OUT WHEN I AM GOING DOWN THE HIGHWAY WITH MY FAMILY IN OUR FAMILY VEHICLE. THE VEHICLE IS STARTING TO SHOW THE PROBLEM OF THE RECALL AGAIN. SOMETIMES IS DOESN'T EVEN START AT ALL IT JUST TRIES TO START THE ENGINE.I HAD CALLED BACK IN JANUARY 2020 AND WENT IN LOOPS WITH THE COMPANY ON BORROWING A CAR UNTIL MINE WAS FIX AND THEY DID NOT SEEM TO CARE ABOUT MY FAMILIES SAFETY AT ALL. *TR

Electrical System
Filed Jun 22, 202074,000 milesMD

TL* THE CONTACT OWNS A 2012 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT STATED THE WHILE HIS SISTER WAS DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. ADDITIONALLY, THE VEHICLE FAILED TO START ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO SOUTHERN CHRYSLER JEEP - GREENBRIER (414 S. MILITARY HWY, CHESAPEAKE, VA 23320, (757)424-4600) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED THREE TIMES HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

Electrical System
Filed Jun 15, 202079,000 milesNJ

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. TOMS RIVER CHRYSLER LOCATED AT 1199 NJ-37 W, TOMS RIVER, NJ 08755 WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD EXPERIENCED AN UNKNOWN FAILURE WITH THE VEHICLE. THE FAILURE MILEAGE WAS 79,000. VIN WAS NOT AVAILABLE.

Electrical System
Filed Jun 5, 2020CT

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRIC SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BRADSHAW CHRYSLER JEEP LOCATED AT 1953 554 MAIN ST, OAKVILLE, CT 06779, (860) 417-1000, WAS CONTACTED AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Electrical System
Filed Jun 3, 202084,000 milesGA

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO NEWNAN PEACHTREE CHRYSLER DODGE JEEP RAM (53 HOLLZ PKWY, NEWNAN, GA 30265, (678) 369-6037) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THE VEHICLE FAILED TO START IMMEDIATELY AND REQUIRED SEVERAL ATTEMPTS TO START. THE FAILURE RECURRED CONSISTENTLY. THE CONTACT STATED THAT THE WINDSHIELD WIPERS ALSO FAILED TO OPERATE AT THE DESIRED SPEED IN INCLEMENT WHETHER WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 84,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Electrical System
Filed May 29, 2020MI

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL PART. THE CONTACT CONTACTED GARBER CHRYSLER DODGE JEEP RAM 5330 BAY RD, SAGINAW, MI 48604 (989) 399-8550 AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Seats
Filed May 28, 2020145,000 milesLA

UPON PULLING OUT OF A PARKING SPOT, THE FRONT PASSENGER SEAT HEADREST SAFETY MECHANISM ACTIVATED, PROPELLING THE HEADREST FORWARD, FOR NO FORESEEN REASON. THE VEHICLE WAS NOT AND HAS NEVER BEEN IN AN ACCIDENT. UPON INSPECTION, IT SEEMS THAT A PLASTIC PART WITHIN THE HEADREST CRACKED, THUS CAUSING THE SAFETY MECHANISM TO FAIL AND DEPLOY ON ITS OWN. *TR *BF*JB

Electrical System
Filed May 27, 2020TX

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Fuel System, Gasoline
Filed May 26, 202085,000 milesKS

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED AND SOMETIMES FAILED TO RESTART. THE MESSAGE" ELECTRONIC CONTROL" WAS DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT YET NOTIFIED OF THE FAILURE. THE CONTACT HAD RECEIVED NHTSA CAMPAIGN NUMBER: 19V813000 (FUEL SYSTEM, GASOLINE) HOWEVER, PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE FAILURE STATED IN THE RECALL. THE FAILURE MILEAGE WAS 85,000.

Electrical System
Filed May 22, 202080,000 milesMI

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE EXPERIENCED A SLIGHT HESITATION WHILE DRIVING. THE CONTACT CALLED TELEGRAPH CHRYSLER DODGE JEEP RAM (12000 TELEGRAPH RD, TAYLOR, MI 48180, (734) 309-7247) AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF *TR

Electrical System
Filed May 14, 2020KY

TL* THE CONTACT WAS INTERESTED IN PURCHASING A 2012 JEEP GRAND CHEROKEE, HOWEVER THE SELLER OF THE VEHICLE INFORMED HIM THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000(ELECTRICAL SYSTEM). UPON RESEARCH, THE SELLER DISCOVERED THAT THE PART TO DO THE REPAIR WAS UNAVAILABLE. CRAIG AND LANDRETH CHRYSLER DODGE JEEP RAM (6424 KY-146, CRESTWOOD, KY 40014, (502) 241-6868) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE OWNER STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED HOWEVER, HE HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Electrical System
Filed May 13, 2020130,000 milesLA

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING AT 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. ADDITIONALLY, SEVERAL ATTEMPTS WERE NEEDED TO START THE VEHICLE. THE CONTACT CALLED CLARK CRAIN CHRYSLER DODGE JEEP RAM (7245 US-61, ST FRANCISVILLE, LA 70775, (225)635-2900) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURE WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Electrical System
Filed May 4, 2020120,000 milesMN

CHRYSLER RECALL V62 SAFETY RECALL FOR FUEL PUMP RELAY IS NOW OVER 6 MONTHS OLD. STILL NO PARTS MADE AVAILABLE TO DEALERS TO PROVIDE REPAIR. PERIODICALLY CANNOT START VEHICLE DUE TO LACK OF POWER TO THE FUEL PUMP, SO CANNOT DRIVE VEHICLE SAFELY WITH POSSIBILITY ENGINE COULD STOP WHILE DRIVING. CANNOT DRIVE UNSAFE VEHICLE. WHEN I CONTACTED CHRYSLER NUMEROUS TIMES, NO ONE CAN TELL ME WHEN THIS WILL BE REMEDIED. VEHICLE IS PARKED SINCE DECEMBER. HAVE TO BORROW A CAR FROM SON. NHTSA SHOULD FORCE CHRYSLER TO DECLARE THIS AS MANDATORY RECALL. IT AFFECTS OVER 520,000 VEHICLES. ALL THOSE PEOPLE ARE RISKING THEIR LIVES AND THOSE OF THEIR FAMILIES BY DRIVING A VEHICLE WHOSE ENGINE COULD STALL WHILE DRIVING. A CLASS-ACTION LAWSUIT OF CHRYSLER MAY BE NECESSARY IF NHTSA CANNOT FORCE CHRYSLER TO DELIVER THE REMEDY. IF PEOPLE DIE DUE TO THE DELAYS AND NEGLIGENCE, NHTSA AND CHRYSLER ARE BOTH RESPONSIBLE. SICK AND TIRED OF THIS INCOMPETENCE AND DANGEROUS DELAY. IT DOESN'T SEEM TO MATTER HOW MANY PEOPLE COMPLAIN TO NHTSA OR CHRYSLER. LIVES ARE AT RISK AND NO ONE IS DOING ANYTHING ABOUT IT.

Electrical System
Filed May 4, 2020FL

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT AUTONATION CHRYSLER DODGE JEEP RAM PEMBROKE PINES LOCATED AT 13601 PINES BLVD, PEMBROKE PINES, FL 33027), EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.*DT*JB

Electrical System
Filed May 1, 202054,081 milesNY

THEY HAVE REPLACED THE FUEL PUMP SOLINOIDE 3 TIMES , NOW THEY TELL ME THAT ISN`T THE PROBLEM, THEY CALLED THE FACTORY THEY SAID THE PROBLEM IS THE MODULE-WIRELESS N ODE,AND I WAS CHARGED $262.00 FOR THE NODE AND LABOR 455.00 $.717.00 TOTAL.

Electrical System
Filed Apr 29, 202090,000 milesNY

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE VEHICLE WAS TAKEN TO EASTCHESTER CHRYSLER JEEP DODGE RAM (4007 BOSTON RD, THE BRONX, NY 10466) WHERE THE VEHICLE REMAINED IN THE POSSESSION OF THE DEALER DUE TO THE RECALL. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND A CASE NUMBER WAS PROVIDED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.* CONSUMER STATED DEALER AGREED TEMPORARY FIX AT NO CHARGE BUT WAS CHARGES 500.00.*JB

Electrical System
Filed Apr 21, 2020AL

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT MADE AWARE OF THE ISSUE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT EXPERIENCED A FAILURE. JUMPS OUT OF GEAR WHILE DRIVING. VIN TOOL CONFIRMS PARTS NOT AVAILABLE*DT*JB

Fuel/Propulsion System
Filed Apr 13, 202052,023 milesNY

FAILED TO START UNLESS YOU TRIED SEVERAL TIMES, IT IS A KNOWN PROBLEM AND THE FIX DID NOT LAST, AS I HAVE HAD IT DONE TWICE AND IT IS DOING IT AGAIN. THE DEALER TOLD ME THEY HAVE NOT MADE A WORKABLE FIX FOR IT. IT, HOWEVER HAS ALWAYS BEEN PARKED WHEN THIS HAPPENS THEY SAID IT COULD STALL WHILE DRIVING.

Electrical System
Filed Apr 9, 2020UT

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED LARRY H. MILLER CHRYSLER JEEP DODGE RAM RIVERDALE, 1481 W RIVERDALE RD, RIVERDALE, UT 84405, AND WAS INFORMED PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Engine
Filed Apr 8, 202086,000 milesMN

VEHICLE STALLS UPON IGNITION. IT WILL SOMETIMES NOT START AGAIN FOR A MINUTE OR TWO. THE START PROBLEMS ARE WORSENING AS TIME PASSES. VEHICLE IS STATIONARY WHEN THIS PROBLEM OCCURS.

Electrical System
Filed Apr 8, 2020110,000 milesNJ

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHILE DEPRESSING THE PUSH TO START BUTTON. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Electrical System
Filed Apr 7, 2020100,000 milesAZ

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45-50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT PULLED OVER TO THE SIDE OF THE ROADWAY. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT AFTER APPROXIMATELY AN HOUR OF SHIFTING SEVERAL ELECTRICAL WIRES THE VEHICLE RESTARTED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. (RECALL RELATED INCIDENT) TS

Electrical System
Filed Apr 1, 2020VA

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DULLES CHRYSLER DODGE JEEP RAM LOCATED AT (109 CATOCTIN CIR SE, LEESBURG, VA 20175 571- 209-1959) CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Electrical System
Filed Apr 1, 2020142,000 milesOK

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT ON VARIOUS OCCASIONS, AFTER COMING TO A COMPLETE STOP, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC INFORMED THE CONTACT THAT THE VEHICLE WAS SUBJECTED TO NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE VEHICLE WAS SUBJECTED TO NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 142,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Unknown or Other
Filed Apr 1, 2020NJ

I PURCHASE MY 2012 JEEP GRAND CHEROKEE WITH 5.7 LITER ENGINE IN JANUARY 2017. FOR NEARLY TWO YEARS IT WAS FINE BUT THEN IT STARTED STALLING. IT STALLED AT LEAST 15 TIMES IN THE LAST YEAR. IT USUALLY STALLS WHEN SLOWING DOWN FOR TRAFFIC OR A RED LIGHT BUT CAN ALSO STALL AFTER HAVING BEEN STOP FOR RED LIGHT, OR UPON ACCELERATION FROM A RED LIGHT~ ON RARE OCCASION IT HAS HAPPENED WHILE DRIVING 40 TO 50 MILES PER HOUR. THERE IS NO INDICATION THE CAR HAS STALLED UNTIL YOU TRY TO ACCELERATE, STEER, OR BRAKE, AS THE AIR CONDITIONER AND RADIO REMAIN UNAFFECTED. I'VE TAKEN THE JEEP TO MY DEALERSHIP NUMEROUS TIMES AND THEY HAVE BEEN UNABLE TO RESOLVE THE ISSUE. THEY FIRST THOUGHT IT WAS A FUEL PUMP SO THEY PUT A NEW FUEL PUMP IN. A FEW WEEKS AFTER INSTALLING A FUEL PUMP IT STALLED AGAIN SO I BROUGHT IT BACK AND THEY REINFORCE THE CONNECTION. A FEW WEEKS LATER IT STALLED AGAIN SO THEY HAD ME BRING THE CAR IN AND THEY ATTACHED A BLACK BOX TO IT THAT FUNCTIONS MUCH LIKE AN AIRPLANE'S BLACK BOX WHICH RECORDES DATA. I DROVE IT AROUND WITHOUT INCIDENT FOR ABOUT 5 WEEKS AND WE THOUGHT WE HAD THE PROBLEM SOLVED. OF COURSE 2 WEEKS LATER IT STALLED AGAIN SO I BROUGHT IT BACK. THEY REINSTALL THE BLACK BOX AND HAD THEIR WORK IS USED THE JEEP AS THEIR DAILY COMMUTE TRYING TO TRIP A CODE. IT TOOK A WHILE BUT ABOUT A MONTH LATER THEY FINALLY GOT A CODE FOR A WIRING ISSUE. FORTUNATELY, SINCE IT WASN'T COVERED IN MY EXTENDED WARRANTY, AND AT GREAT EXPENSE TO THEM, THEY REPLACED THE MAIN WIRING HARNESS.

Electrical System
Filed Mar 31, 2020157,000 milesWA

FEB 13 2020. WIFE AND I WERE DRIVING OUR VEHICLE ON PUBLIC STREET IN OLYMPIA, WA. WHILE AT A STOP LIGHT, THE VEHICLE DID A TOTAL POWER FAIL. EVERYTHING STOPPED, EVEN THE DOME LIGHTS. WITH THE HELP OF STRANGERS, THE VEHICLE WAS PUSHED ONTO BUSINESS PARKING LOT TO WAIT FOR TOW. BATTERY TESTED GOOD, ALTERNATOR WAS REMOVED AND TESTED GOOD.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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