2012 Jeep Grand Cherokee complaints

I AM WRITING TO YOU ABOUT AN AREA OF CONCERN REGARDING MY 2012 JEEP GRAND CHEROKEE OVERLAND. FOR NO REASON I HAVE A CRACK IN MY WINDSHIELD WHILE THE CAR WAS PARKED. THIS CRACK EXTENDS VERTICALLY FROM THE TOP CENTER OF THE WINDSHIELD AROUND THE REAR VIEW MIRROR AND THEN EXTENDS HORIZONTALLY THE REMAINDER OF THE WAY. I UNDERSTAND CRACKS HAPPEN, THOUGH WHEN I DID SOME SEARCHING AROUND THE INTERNET, I NOTICE THAT THIS IS FAR FROM AN ISOLATED INCIDENT. I HAVE FOUND DOZENS OF THREADS ON THE SAME TOPIC...AND NOT JUST A CRACK THAT APPEARS FOR NO REASON, BUT ALL THESE CRACKS ARE IN THE SAME LOCATION. THIS IS NOT A COINCIDENCE. BELOW ARE A FEW (ONE CONTAINS PICTURES). HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F19A60E (SCROLL DOWN TO ENTRY # 8-10) HTTP://WWW.JEEPFORUM.COM/FORUM/F309/2012-OVERLAND-HEMI-CRACKED-WINDSHIELD-1362551/ HTTP://WWW.TRUEDELTA.COM/JEEP-GRAND-CHEROKEE/PROBLEMS-144/2012 (SCROLL ABOUT HALFWAY DOWN) THESE PICTURES SHOW AN IDENTICAL CRACK TO THE ONE THAT I HAVE EXPERIENCED. ALSO OF CONCERN IS THAT IN THE ONE POST THE USER STATES THAT THE WINDSHIELD IS ON BACK-ORDER FROM JEEP...CLEARLY JEEP IS SELLING A LOT OF REPLACEMENT WINDSHIELDS. AS WE ALL KNOW THE WINDSHIELD IS ONE OF THE MOST DOMINANT SAFETY FEATURES ON A VEHICLE AND IT IS CLEAR THAT THERE IS A DEFECT IN THE VEHICLE THAT IS CAUSING THESE CRACKS, LIKELY A STRUCTURAL ISSUE WITH THE JEEP GRAND CHEROKEE. IT WOULD SEEM TO ME THAT AN ISSUE WITH A VEHICLE COMPROMISING THE SINGLE MOST IMPORTANT SAFETY FEATURE OF A CA

PROBLEM DEVELOPED JUST AFTER 10,000 MILES WITH MILD VIBRATION ON ACCELERATION. PROBLEM PERSISTED AND GOT WORSE. I HAD VEHICLE CHECKED BY DEALER AND HEAD MECHANIC AT 15,000 WHEN IN FOR OIL CHANGE. DEFINITELY WAS A PROBLEM, TOOK A DAY TO DIAGNOSE WITH HELP FROM JEEP. /CHRYSLER SAID IT WAS FAILURE OF THE TRANSFER CASE/DRIVETRAIN CONTROL MODULE. IT TOOK FROM JUNE 25 UNTIL AUGUST 19 TO OBTAIN NEW MODULE. DURING THAT TIME VEHICLE VIBRATION WORSENED FURTHER REQUIRING BACKING OFF ON ACCELERATION AND THEN CONTINUING ACCELERATION TO GET UP TO HIGHWAY SPEED. VERY MUCH LIKE RIDING ON A BAD WASHBOARD ROAD PLUS NOISE COMING FROM UNDER FRONT AND THEN ADDITIONAL NOISE FROM REAR. WHEN GOING UP MODERATE INCLINES BACK END BEGAN STRONGLY VIBRATING TO THE POINT WHERE IT FELT BACK END WAS GOING TO START HOPPING PLUS A CLUNK NOISE. BACKING DOWN ACCELERATION AND THEN REACCELERATING WOULD LESSEN PROBLEM BUT STILL MADE VIBRATION. FINAL CAUSE AFTER REPAIR: CAUSE LISTED AS BROKEN PROPELLER SHAFT WITH UNIVERSAL JOINTS, REPLACED TRANSFER CASE TO REAR AXLE; REPLACE REAR PROP SHAFT DUE TO CARRIER BEARING FAILURE CAUSING VIBRATION; REPLACE FINAL DRIVE CONTROL MODULE PER DIAGNOSIS FOR SHUTTERING IN DRIVELINE. VEHICLE HAS 17,578 MILES AT REPAIR COMPLETION. PROBLEM APPEARS FIXED IN THE FIRST 500 MILES I HAVE DRIVEN SINCE REPAIR. *TR

DISTRACTING AND HARD TO SEE SPEEDOMETER NEEDLE IN DAYLIGHT. HAVE TO TAKE EYES OFF THE ROAD WHILE TRYING TO DETERMINE CURRENT SPEED,VERY DANGEROUS. *TR

I BOUGHT THE VEHICLE FROM A DEALER WITH 14,500 MILES ON IT. STILL UNDER THE 3 YEAR, 36000 MILE WARRANTY. STARTED THE ENGINE ONLY TO HAVE THE CHECK ENGINE LIGHT ILLUMINATE. DROVE BYAUTOZONE AND RED THE CODE, P0304, MISFIRE ON CYLINDER 4. BROUGHT THE VEHICLE TO THE DEALER WHERE PURCHASED AND HE SENT IT TO THE JEEP DEALER FOR SERVICE. I WAS GIVEN A LONER CAR FROM THE DEALER I PURCHASED IT FROM. I RECEIVED THE VEHICLE BACK ON WED. JULY 31ST FROM MY PURCHASING DEALER AND WAS TOLD THE COMPUTER WAS FLASHED AND RE-PROGRAMMED. THURSDAY MORNING, THE DAY AFTER THE REPAIR THE CHECK ENGINE LIGHT ILLUMINATED AGAIN. CALLED THE DEALER I PURCHASED THE VEHICLE FROM AND WILL BE DROPPING OFF FRIDAY MORNING. I KNOW OF THE INHERENT ISSUES WITH THE 3.6 L PENTSTAR ENGINE CYLINDER HEADS AND WANT BOTH HEADS REPLACED. *TR

ENGINE LIGHT CAME ON 3 MONTHS AGO, TOOK TO DEALER SAID IT WAS NOTHING. I ASKED WHY DID IT COME ON THEY SAID IT'S JUST COMPUTERS SOME TIMES THEY HAVE TO BE RESET. ENGINE FELT LIKE IT WAS GOING TO DIE. ENGINE LIGHT CAME ON MONDAY TOOK TO SAME DEALER. THEY SAID I HAD CYLINDER MISFIRE IN THE 6TH CYLINDER AND HAD TO REPLACE IT. AFTER SEARCHING ON THE INTERNET I SEE THIS IS A PROBLEM WITH JEEP CHEROKEE 2012. WHY IS THIS NOT ON A RECALL? *TR

THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT ON 6/24/2013 THE MALFUNCTION INDICATOR LIGHT (MIL) ILLUMINATED DRIVING APPROXIMATELY 35 MPH. THE CONTACT CALLED THE AUTHORIZED DEALER AND NOTIFIED THEM OF THE ISSUE. THE DEALER STATED THE LIGHT WAS MOST LIKELY CAUSED BY A LOOSE GAS CAP. THE DEALER INSTRUCTED THE CONTACT TO GIVE IT A COUPLE DAYS AND IT WOULD MOST LIKELY TURN OFF. THE LIGHT TURNED OFF AFTER 2 DAYS. SUBSEQUENTLY ON 7/10/2013 THE MALFUNCTION INDICATOR LIGHT ILLUMINATED AGAIN WHILE TRAVELING AT 50 MPH AND THE VEHICLE STALLED. THE CONTACT RESTARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER THE NEXT MORNING. THE DEALER RAN A DIAGNOSTIC TEST AND INFORMED THE CONTACT THAT THE FAILURE WAS CAUSED BY CYLINDER NUMBER 2 MISFIRING IN THE HEAD OF THE ENGINE. THE DEALER REPLACED THE HEAD, VALVE, AND CYLINDER NUMBER 2 ON 7/13/2013. VEHICLE WAS PICKED UP ON 7/15/2013 AND THE NEXT DAY THE MALFUNCTION INDICATOR LIGHT ILLUMINATED AGAIN. CONTACT NOTIFIED THE DEALER OF ISSUE AND WILL BE TAKING THE VEHICLE BACK. *TR

THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. ON 5/8/2012 THE CONTACT PUSHED THE START BUTTON ON THE VEHICLE, THE LIGHTS ON THE VEHICLE FLASHED ONCE, AND IMMEDIATELY THE VEHICLE TURNED OFF COMPLETELY. CONTACT PUSHED THE START BUTTON AGAIN, THE LIGHTS IN THE VEHICLE REMAINED OFF, AND THE ENGINE DID NOT START. THE VEHICLE BATTERY WAS COMPLETELY DEAD. CONTACT ATTEMPTED TO JUMP START THE VEHICLE IN ORDER TO DRIVE IT TO THE DEALER BUT VEHICLE STILL WOULD NOT START. SUBSEQUENTLY THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR REPAIR. DEALER DETERMINED VEHICLE HAD A BAD BATTERY. PER THE INVOICE RECEIVED FROM THE DEALER "BODY GROUND AT BATTERY WAS NOT SECURE" AND AFTER INSTALLING NEW BATTERY MECHANIC NOTICED "SPARKING AT LOWER NEGATIVE CABLE ON BODY" AND THAT HE "FOUND NUT FOR STUD LAYING IN THE BOTTOM OF THE BATTERY TRAY". MECHANIC THEN NOTED HE FIXED THE ABOVE PROBLEMS AND RE-INSTALLED THE NEW BATTERY. DEALER THEN RETURNED THE VEHICLE TO THE CONTACT. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND A CASE WAS ASSIGNED. *TR

COULD HEAR POWER STEERING PUMP WHINE. LOOKED AT POWER STEERING FLUID LEVEL AND IT WAS LOW. CRAWLED UNDERNEATH AND FOUND FLUID DRIPPING OFF OF RACK'N PINION AND SIGNS OF FLUID BLOWING ALL OVER UNDER CARRIAGE. TOOK TO DEALER AND REPORTED THE PROBLEM ON JULY 1ST. *TR

MY SON WAS DRIVING MY 2012 JEEP GRAND CHEROKEE HOME. WHEN HE WAS CLOSE TO MY HOME HE NOTICED AN ACRID SMELL AND SAW A SMALL AMOUNT OF SMOKE COMING FROM THE AREA AROUND THE CONTROL PANEL, NEAR THE REAR VIEW MIRROR, ON THE CEILING OF THE VEHICLE. WHEN HE PULLED IN THE DRIVEWAY HE TURNED OFF THE VEHICLE BUT THE AMOUNT OF SMOKE INCREASED SO MY SON CALLED THE FIRE DEPARTMENT. BEFORE THEY ARRIVED THE CAR HAD BURST INTO FLAMES. SIGNIFICANT PORTIONS OF THE ROOF, SUNROOF AND CEILING OF THE CAR HAVE BEEN BADLY DAMAGED... UPDATED 08-20-14 *BF UPDATED 08/25/2014 *JS

THIS JEEP WAS REPLACED BECAUSE THE PRIOR JEEP WAS LEMON LAW. THE ENGINE LIGHT APPEARED AFTER ABOUT 3 WEEKS OF PURCHASE, THE CAR WAS BRAND NEW. LIKE THE LAST JEEP, IT WOULD STALL CAUSING LOSS OF POWER BRAKES AND POWER STEERING. THE ELECTRICAL SYSTEM WOULD ALSO FREEZE (NAVIGATION AND RADIO) CONSTANTLY AND WOULD NOT FIX ITSELF UNLESS THE BATTERY WAS UNPLUGGED. SHAVE JEEP IN THOUSAND OAKS, CA UPGRADED THE ENGINE AND NAVIGATION SOFTWARE, BUT PROBLEMS RESUMED SHORT AFTER. SHAVER JEEP THEN INFORMED ME THAT THEY WOULD ONLY LOOK AT THE VEHICLE IF THE ENGINE LIGHT WAS ON. THE ENGINE LIGHT WOULD GO ON AND OFF SO IT WAS HARD TO TIME IT RIGHT TO BRING IT INTO THE SHOP. BECAUSE OF THIS "RULE," SHAVER JEEP WILL NOT ACKNOWLEDGE THAT THE CAR HAS BEEN BROUGHT IN FOR REPAIR 7 TIMES. AS OF TODAY, THE CAR STALLED ON A BUSY FREEWAY AND PUT THE PASSENGERS IN DANGER. CONSTANT ENGINE CODE: CRANKSHAFT POSITION SENSOR. *TR

HUSBAND DRIVING MV TO STORE, STARTED SMELLING SHARP SMELL OF WIRES BURNING, WHITE SMOKE COMING FROM AREA AROUND THE VISOR ON DRIVERS SIDE, CAME RIGHT HOME WITH IT, SINCE SMOKE WAS BURNING HIS EYES AND NOSE, OPENED SUNROOF TO LET SMOKE OUT, IT CONTINUED SMOKING THEN STARTED TO BURN THRU MATERIAL SURROUNDING THE VISOR, THEN BURST INTO FLAMES . MY HUSBAND GOT OUT THE FIRE EXTINGUISHER AND WAS ABLE TO PUT THE FLAMES OUT, BEFORE THE FIRE DEPT ARRIVED.INSIDE OF THE MV HAS MELTED PLASTIC ALL OVER.THE SUNROOF WILL NOT WORK, AND THE ELECTRICAL SYSTEM IS ALL SCREWED UP. *TR

ORIGINAL EQUIPMENT TIRES, MICHELIN LATITUDE TOUR, WORN DOWN TO WEAR BARS AT 14,600 MILES. TIRES WERE ROTATED TWICE AT 5,000 AND 10,000 MILES BY DEALER. TIRES ARE ADVERTISED AS HAVING A 65,000 MILE WARRANTY. *TR

ON JUNE 2 AFTER CLEANING THE CAR AT THE CAR WASH (MANUALLY) ON THE WAY BACK TO OUR HOME ALL THE LIGHTS OF THE DASHBOARD LIT UP FOR ALL SERVICES TO BE DONE AND THE WIPERS ACTIVATED BY THEMSELVES. THE SAFETY BELTS ARE NO LONGER WORKING AND THE LIGHTS OF THE CAR ARE NOT FUNCTIONAL. YOU DO NOT HAVE BLINKERS, SEAT BELTS OR BRAKE LIGHTS. THE RPM NEEDLE GOES UP AND DOWN RANDOMLY AND THE ENGINE CONTINUES TO REV UP AND DOWN. THE BRAKES FEEL AS IF THEY ARE NOT WORKING TO FULL STRENGTH, CAR WAS TURNED OFF AND RESTARTED TO SEE IF PROBLEM WITH DASHBOARD STILL EXIST. CAR STARTED WITH THE SAME PROBLEMS, BUT WAS UNABLE TO SHIFT INTO GEAR. CAR WAS TOWED TO DEALERSHIP FOR SERVICE. THE CAR WAS SERVICED AT BRIGHAM-GILL DEALERSHIP (ORIGINAL SALES DEALER) ON 03-JUNE-2013 GIVING IT BACK TO ME WITH THE RESET OF ALL MODULES AND DEEMED OK AT THAT POINT. ON 08-JUNE-2013 THE SAME EXACT PROBLEM HAPPENED WHILE DRIVING TO VIRGINIA BEACH. CAR STARTED SAME PROBLEMS EXPERIENCED ON 03-JUNE-2013. CAR IS AT NEW JERSEY DEALERSHIP FOR REPAIRS. CAR DEALER IN NJ NOTED THAT THERE WAS A NEW COMPUTER MODULE REPLACEMENT TO SAID VEHICLE IN JANUARY TIMEFRAME. EACH TIME THE CAR HAS THIS PROBLEM, YOU ARE NOT ABLE TO EITHER START THE VEHICLE OR MOVE CAR OUT OF PARK POSITION. *TR

I WAS DRIVING HOME FOR LUNCH AND SMELLED A VERY SHARP SCENT THAT BURNED MY THROAT AND EYES. I ROLLED DOWN THE WINDOWS THINKING IT WAS THE CAR IN FRONT OF MINE. I SAW WHITE SMOKE ON THE RIGHT SIDE OF MY VEHICLE AND THAN THE PASSENGER VISOR MELTED OFF THE CEILING AND FOLLOWED IT WAS A FIRE AT THE SIGHT OF THE VISOR HOLE. THE FIRE DRIPPED DOWN ONTO THE PASSENGER SEAT AND I CALLED 911 AND PULLED OVER. I RAN INSIDE AND 2 GENTLEMAN CAME OUT WITH A FIRE EXTINGUISHER AND PUT THE FIRE OUT RIGHT AS THE FIRE DEPARTMENT ARRIVED. *TR.. UPDATED 08-20-14 *BF UPDATED 08/25/2014 *JS

MY ISSUE WITH THE JEEP IS THAT I BELIEVE IT HAS AN DESIGN AND ENGINEERING FLAW. THIS VEHICLE HAS AN AUTOMATIC TRANSMISSION. WHEN THE SHIFT LEVER IS IN DRIVE THE LEVER IF BUMPED ACCIDENTALLY TO THE LEFT IT WILL DOWN SHIFT. THIS HAS HAPPENED TO ME ON SEVERAL OCCASIONS. I WAS TRAVELING IN EXCESS OF 65 MPH'S THE FIRST TIME IT HAPPENED AND DIDN'T REALIZE WHAT HAD CAUSED THE DOWNSHIFT. THIS IS VERY HARD ON THE TRANSMISSION AND ENGINE NOT TO SAY A MAJOR SAFETY ISSUE. I'M LEFT HANDED AND DRIVE SUCH, MANY TIMES I HAVE CAUGHT THE RIGHT SLEEVE OF MY SHIRT ON THE SHIFT LEVER AND HAVE CAUSED THE TRANSMISSION TO DOWNSHIFT . I BELIEVE THERE SHOULD BE A LEVER OR BUTTON THAT SHOULD BE DEPRESSED TO ALLOW THE DOWNSHIFT TO OCCUR. PLEASE ADDRESS THIS ISSUE. THANK YOU! *TR

CHECK ENGINE LIGHT (CEL) IS ON WITH P0300 AND P0302 CODES, EXHAUST ESCAPING #2 PISTON HEAD- CAUSING ROUGH IDLING, CEL FLASHES, AND SEVERAL STALLS WHILE IN MOTION. FOUND OUT THIS IS "COMMON" ON PENTASTAR ENGINES, AND PARTS ARE NOT READILY AVAILABLE FROM CHRYSLER TO MAKE REPAIRS, AND DEALERS LET PEOPLE DRIVE THE CAR INSTEAD OF PROVIDING ALTERNATIVE TRANSPORTATION. THEY SHOULD HAVE TO REPAIR AND REPLACE THESE HEADS THAT HAVE NOW BEEN REDESIGNED IN MORE CURRENT BUILDS. LETTING PEOPLE DRIVE CARS THAT CAN STALL IN MOTION IS DANGEROUS. NOT HAVING PARTS READILY AVAILABLE WHEN THEY ARE HAVING 300 TO 400 OF THESE FAILURES A WEEK IS RIDICULOUS. THE ATTACHED LINK SHOWS THAT CHRYSLER HAD THIS PART SHORTAGE SINCE LAST SUMMER, AND IS NOT MEETING THE DEMAND FOR REPLACEMENTS EVEN NOW. HTTP://WWW.AUTOWEEK.COM/ARTICLE/20120813/CARNEWS/120819959. *TR

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ENGINE WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE CYLINDER HEAD WAS CORRODED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 47,000. *TR

THE INCIDENT OCCURRED DURING ACCELERATION UP AN ENTRANCE RAMP INCLINE FROM 30 MPH TO 50 MPH ENTERING THE HIGHWAY. WHEN ENTERING THE HIGHWAY A VEHICLE MOVED INTO MY PATH AT WHICH TIME, I QUICKLY MOVED MY FOOT FROM THE ACCELERATOR PEDAL TO THE BRAKE PEDAL TO FIND THE BRAKE PEDAL WAS HARD TO PRESS AND MY CAR DID NOT RESPOND TO ANY BRAKE PEDAL INPUT, AT THAT MOMENT. I HAD TO SWERVE TO AVOID CONTACT WITH THE OTHER VEHICLE. A VERY SHORT TIME LATER, THE BRAKES APPEARED TO FUNCTION NORMALLY AGAIN. I WAS ABLE TO RECREATE THIS CONDITION MULTIPLE TIMES AND BROUGHT MY VEHICLE IN FOR SERVICE. THEY WERE UNABLE TO RECREATE THE CONDITION INITIALLY. I RODE WITH THE TECHNICIAN AND WALKED HIM THROUGH THE STEPS TO RECREATE MY EXPERIENCE. HE CONFIRMED THE CONDITION EXISTED. THE DEALERSHIP HAS REPLACED A BRAKE BOOSTER VACUUM HOSE AND CAN STILL CREATE THE CONDITION IN MY VEHICLE "A BRAKE PEDAL THAT IS HARD TO DEPRESS AND DOES NOT SLOW/STOP THE VEHICLE IMMEDIATELY." CHRYSLER HAS STATED IT IS AWARE OF THIS CONDITION IN IT'S PENTASTAR 6 CYLINDER DUE TO LOW VACUUM BRAKE BOOST UNDER CERTAIN CONDITIONS AND DESCRIBES THE CONDITION AS A "CHARACTERISTIC" OF THE ENGINE, FURTHER EXPLAINING THE "VEHICLE IS WORKING AS INTENDED." WHILE EVERY ONE AT THE DEALERSHIP AND CHRYSLER WAS NICE THIS IS A SAFETY CONCERN THAT NEEDS TO BE REMEDIED IMMEDIATELY. NOT HAVING RESPONSIVE BRAKES UNDER ALL CONDITIONS IS NOT ACCEPTABLE, THIS IS NOT A "CHARACTERISTIC" BUT A DESIGN FLAW THAT SOMEONE NEEDS TO ADDRESS BEFORE TOO MANY UNI

DRIVING THE VEHICLE FROM THE DRIVEWAY DOEN THE ROAD TO A STOP SIGN. WHEN APPLYING THE BRAKES NOTICED THAT THE PEDAL WENT DOWN TO THE FLOOR AND THE BRAKES DID NOT GRAB TO STOP THE VEHICLE. HOLDING THE PEDAL TO THE FLOOR HEARD A SOUND (LIKE AIR RELEASING FROM A BASKETBALL) AND THE VEHICLE SLOWLY BEGAN TO SLOW DOWN AND ROLL TO A STOP. ACREFULLY REACHED MY DESTINATION WHICH WAS A SHORT DISTANCE. LEFT VEHICLE IN PARKING LOT AND WENT TO WORK. CAME OUT APPROXIMATELY THREE HOURS LATER. AIR TEMPERATURE HAD WARMED UP TO ABOVE 32 DEGREES. DROVE VEHICLE AGAIN AND BRAKES WORKED NORMALLY. CALLED DEALERSHIP THE NEXT DAY AND THEY SAID SINCE NO ABS LIGHT CAME ON THEY REALLY COULDN'T DO ANYTHING. THEY SUGGESTED THAT MAYBE THERE WAS AIR IN THE BRAKE LINE. WELL ON FEB.18TH IT HAPPENED AGAIN AFTER THE VEHICLE WAS OUTSIDE IN THE COLD AND THE WIND CHILL WAS IN THE SINGLE DIGITS. I CALLED THE DEALERSHIP IMMEDIATELY AND WAS TOLD TO BRING IT TO THEM. I DID AND THE SERVICE PERSON WHEN MOVING MY VEHICLE TO "AROUND BACK" HAD THE SAME OCCURANCE. BRAKE PEDAL GOING ALL THE WAY TO THE FLOOR AND VEHICLE ROLLING TO A STOP. WELL THE MECHANIC DIDN'T GET TO THE VEHICLE UNTIL LATER IN THE DAY WHEN THE AIR TEMPERATURE WARMED UP AND HE FOUND THAT THE BRAKES WERE FUNCTIONING NORMALLY AND HE COULD NOT FIND ANY ISSUE WITH THE BRAKE LINES, BRAKE MASTER CYCLINDER, OR ABS. THE DEALER HAS KEPT THE VEHICLE OVERNIGHT BUT I AM CONCERNED THEY WILL FIND NO ISSUE. I DO NOT WANT TO DRIVE THE VEHICLE UNTIL I AM ASSURED THAT THE BR

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH WHEN THE TIRE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS PARKED OVERNIGHT HOWEVER, THE FRONT PASSENGER'S SIDE TIRE WAS FOUND TO BE DEFLATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE WHEEL COULD HAVE BEEN DAMAGED DUE TO THE DRIVER'S NEGLIGENCE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC, WHO ADVISED THE CONTACT THAT THE WHEEL WAS LEAKING AIR DUE TO THE WELDING AT THE TIME OF MANUFACTURING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 14,000. UPDATED 4/24/13 *CN UPDATED 05/20/2013 *JS

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE TRAVELING 45 MPH, THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS MOVED TO THE SHOULDER. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND WAS THEN TAKEN TO THE DEALER TO BE INSPECTED. THE DEALER STATED THAT THE FAILURE WAS CAUSED BY CYLINDER NUMBER 4 MISFIRING IN THE HEAD OF THE ENGINE. THE DEALER ALSO STATED THAT THE PART WAS CURRENTLY ON BACK ORDER. THE VEHICLE WAS AWAITING REPAIRS. THE FAILURE AND CURRENT MILEAGES WERE 23,000.

THE SIDE VIEW MIRRORS ARE AN OBSTRUCTION OF THE DRIVER'S VIEW WHEN TURNING INTO SPIRALING PARKING LOTS. THE MIRRORS ARE SO LARGE, (LARGER THAN NECESSARY TO SEE WHAT IS ON THE SIDE OF THE VEHICLE) THAT I HAVE TO SIT FORWARD AND LOOK AROUND THE MIRROR OR ABOVE THE MIRROR, OR BELOW THE MIRROR TO SEE THE LINE IN THE STREET. IT IS VERY HARD TO SEE WHERE THE LINES ARE WHEN DRIVING INTO A PARKING SPACE OR AN ATM MACHINE. I AM A TALL PERSON SO I IMAGINE A SHORTER PERSON WOULD REALLY HAVE TROUBLE WITH VISIBILITY WHEN DRIVING AND TRYING TO SEE WHAT IS ON THE SIDES OF THE VEHICLE. I HAVE TO BE VERY CAUTIOUS WHEN DRIVING BECAUSE I HAVE ALMOST HIT OTHER VEHICLES WHEN TURNING LEFT DUE TO OBSTRUCTION OF VISIBILITY. I CAN SEE THROUGH THE SIDE VIEW MIRRORS, I JUST CANNOT AROUND THE MIRRORS. THIS IS DEFINITELY A DESIGN DEFECT BECAUSE I CANNOT SEE ANYONE NOT HAVING A PROBLEM SEEING AROUND THESE MIRRORS. MY HUSBAND COMPLAINS ABOUT THE MIRRORS AND EVERYONE THAT DRIVES MY JEEP. THE MIRRORS NEED TO BE SMALLER AND LOWER SO THAT YOU CAN SEE OVER AND AROUND THEM. I HAVE NEVER HAD THIS PROBLEM WITH ANY OTHER VEHICLE AND I FEAR THAT THERE WILL BE MANY ACCIDENTS OR NEAR ACCIDENTS WITH DRIVERS IF THIS DEFECT IS NOT CORRECTED. I AM VERY CAUTIOUS WHEN DRIVING IN CERTAIN SITUATIONS BECAUSE OF THE VISIBILITY PROBLEM. I AM CONSIDERING SELLING THE VEHICLE (WHICH IS NOT A YEAR OLD YET) DUE TO THE SAFETY ISSUE OF THE MIRRORS. *TR

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE SURGED FORWARD ABNORMALLY WHEN FIRST STARTED. THE FAILURE WOULD ALSO OCCUR WHILE THE VEHICLE WAS ENGAGED IN PARK. THE CONTACT STATED THAT THE ANTI-LOCK BRAKING SYSTEM AND THE FOUR WHEEL DRIVE WARNING LIGHTS ILLUMINATED WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES AND THE MANUFACTURER SENT SEVERAL ENGINEERS TO FURTHER INSPECT THE FAILURE. THE MANUFACTURER WAS NOT ABLE TO DETERMINE WHAT CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40 AND THE CURRENT MILEAGE WAS 2,000. THE CONSUMER STATED HIS FOOT WAS ON THE BRAKE, WHEN THE VEHICLE LURCHED FORWARD. UPDATED 01/07/13

COLD STARTED VEHICLE. WAITED FOR FAST IDLE TO SUBSIDE (COOL WEATHER). PLACED IN DRIVE AND SLOWLY ACCELERATED INTO GARAGE, APPR 30 FEET. BRAKED VEHICLE TO FULL STOP. VEHICLE SEEMED TO BE UNDER SOME LEVEL OF POWER, MORE THAN IDLE SPEED WITH NO ACCELERATION BY DRIVER. BEGAN TO SHIFT OUT OF DRIVE AND ONCE THE SHIFT LEVER WAS IN THE NEUTRAL SLOT, THE ENGINE RPMS INCREASED TO ABOUT 4000 RPM. ENGINE WAS SHUT DOWN IN NEUTRAL TO AVOID SHIFTING INTO PARK AT HIGH RPM. SECOND OCCURRENCE ON 15NOV2012, SAME SITUATION. CONTACTED LOCAL DEALER (BB - CHRYSLER JEEP) (16NOV2012 0931), SPOKE WITH PM - SERVICE CONSULTANT WHO STATED THAT THERE WERE NO RECALLS OR SERVICE BULLETINS ON THIS VEHICLE FOR ACCELERATION TYPE PROBLEMS. HE RECOMMENDED TO BRING IN FOR INSPECTION IF IT HAPPENS AGAIN. *TR

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 65 MPH, THE STEERING WHEEL BEGAN TO VIBRATE VIOLENTLY. THE DEFECT RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FIVE TIMES FOR THE STEERING MALFUNCTION. THE REPAIRS CONSISTED OF BOTH FRONT TIRES BEING REPLACED AND BALANCED AND A FOUR WHEEL ALIGNMENT. THE FAILURE CONTINUED AFTER THE REPAIRS WERE PERFORMED. THE VEHICLE REMAINED AT THE DEALER FOR ADDITIONAL INVESTIGATION OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED BUT WAS UNABLE TO PROVIDE NY ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 150.

A CHECK ENGINE LIGHT CAME ON WHILST STOPPED AT A RED LIGHT. WE TOOK IT TO AUTOZONE AND THEY PLUGGED INTO IT AND THEY DISPLAYED A MISFIRE ON 2. THIS IS THE 2ND TIME IT HAPPENED. THE FIRST TIME CHRYSLER CHANGED THE HEAD. NOW ITS IN THE SHOP FOR THE SAME ISSUE. I AM WAITING FOR THE DEALER TO GET BACK WITH ME ON WHAT CHRYSLER IS GOING TO DO. *TR

IN EITHER THE 5TH OR 6TH GEAR, THE TRANSMISSION/DRIVE TRAIN SHUTTERS WHEN ASCENDING A MODEST GRADE AT A STEADY SPEED BETWEEN 50 AND 65 MPH. INITIALLY THERE WAS A POWER LOSS AND THE TRANSMISSION SEEMED TO GO INTO NEUTRAL MOMENTARILY. CHRYSLER REPLACED THE OXYGEN SENSOR, TORQUE CONVERTER AND SEVERAL FLUIDS AND FILTERS. THIS HAS HELPED, BUT THE SHUTTERING REMAINS. CHRYSLER MAINTAINS THE CONDITION IS NORMAL, AND, IF THE SHUTTERING IS BOTHERSOME, THE CAR SHOULD BE PUT IN THE "TOW/HAUL" MODE EVEN IF NOTHING IS BEING TOWED AND ONLY THE DRIVER IS IN THE CAR. (AT THE JEEP FORUM AND OTHER VENUES ON THE INTERNET, OTHERS REPORT VIRTUALLY IDENTICAL PROBLEMS ON JEEPS WITH THE V-8 ENGINE.) *TR

TL* THE CONTACT OWNS 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO RAN A DIAGNOSTIC TEST AND ADVISED THE CONTACT THAT THE HEAD CYLINDER GASKET MALFUNCTIONED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 13,150.

TL* THE CONTACT OWNS A 2012 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, HE FELT THE VEHICLE ACCELERATED INDEPENDENTLY. HE KEEP HIS FOOT ON THE BRAKE AND TURNED OFF THE VEHICLE AND TURNED IT BACK ON AND THE VEHICLE RESET. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE DEALER STATED THEY COULD NOT FIND A FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILEAGE WAS 10,000.

I BOUGHT MY BAND NEW 2012 JEEP GRAND CHEROKEE OVERLAND 7 MONTHS AGO - BRAND NEW FROM THE CHRYSLER JEEP DEALERSHIP AND ABOUT A MONTH AFTER I BOUGHT IT I STARTED TO NOTICE THE ACCELERATION IS NOT 100%, THE WINDOWS STOP ROLLING UP OR DOWN FOR HOURS AT A TIME AT RANDOM TIME, THE BRAKES SOMETIMES DON'T WORK ALL THE WAY, THE ENGINE JUMPS WHEN SWITCHING GEARS AND MOST RECENTLY MY CHECK ENGINE LIGHT CAME ON, THE CAR WOULD NOT ACCELERATE AND THE RPMS WOULD NOT GO PAST 1.5 EVEN WHEN FLOORING IT & THERE WERE LOUD CLICKING NOISES WITH A LOUD FAN. THIS TIME I WAS NOT ABLE TO DRIVE TO THE DEALERSHIP - I HAD TO TOW IT IN BECAUSE IT WAS NOT DRIVABLE. I HAVE TAKEN IT TO THE DEALER SHIP 3 TIMES FOR THEM TO CHECK ON THESE THINGS & EVERYTIME I TAKE IT IN THEY TELL ME THEY ARE "UNABLE TO RECREATE THE PROBLEMS" & CANNOT HELP ME. I HAVE CALLED NUMEROUS TIMES TO COMPLAIN & REPORT ISSUES AND THEY EITHER TELL ME THEY CANNOT HELP ME, THEY PUT ME ON HOLD FOR AN INFINITE AMOUNT OF TIME, I GO TO VOICEMAIL, OR NO ONE IS AVAILABLE. THEY CALLED ME TODAY, AFTER HAVING IT FOR 4 DAYS, AND TOLD ME THE CHECK ENGINE LIGHT WAS FOR A "EVAP PERG SYSTEM" SO THEY REPLACED A HOSE & UPDATED MY POWER CONTROL MODULE AS A PRECAUTION. WHEN I ASKED THEM HOW THIS HAD ANYTHING TO DO WITH MY ENGINE PROBLEMS HE COULD NOT EXPLAIN IT. WHEN I ASKED HIM WHY MY ENGINE HAS PROBLEMS HE COULD NOT EXPLAIN IT. NO ONE THERE WANTS TO HELP ME - WHAT I FEEL LIKE THEY ARE DOING IS GIVING ME EXCUSE AFTER EXCUSE IN THE BOOK, STALLING ME FOR AS LO

WE HAD NOTICED A SMALL PUDDLE OF FLUID IN OUR GARAGE AND TOOK CAR TO BE SERVICED AT JEEP. THEY SAID IT WAS TRANSMISSION FLUID AND FIXED THE PROBLEM. NEXT DAY WE DROVE 500 MILES TO OLIVER BC AND WHEN WE STOPPED THE CAR, WE NOTICED A LARGER PUDDLE OF RED FLUID FROM THE LEFT FRONT AREA UNDER CAR. THE CAR WAS DIFFICULT TO STEER AND REALIZED IT MUST BE POWER STEERING FLUID THAT WAS LEAKING. WE TOOK IT TO A DEALER IN PENTICTION, BC AND THEY SAID THAT THERE WAS NO POWER STEERING FLUID LEFT IN THE SYSTEM. THEY "LOCATED POWER STEERING LEAK, AS CLAMP WAS NOT RELEASED, THEY RELEASED CLAMP, CLEANED OFF THE FLUIDS, REFILLED RESERVOIR, ROAD TESTED AND NO LEAKS." WE THEN DROVE ANOTHER 300 MILES TO OUR DESTINATION AND HAVE NOT HAD ANY LEAKS AND THE POWER STEERING SEEMS FINE. WE JUST BOUGHT THE CAR IN MAY AND IT ONLY HAS 2100 MILES ON IT. *TR

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 1 MPH IN THE DRIVEWAY, A LOUD NOISE EMITTED FROM OUTSIDE OF THE VEHICLE AND SUDDENLY THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT NOTICED AN EXCESSIVE AMOUNT OF STEERING FLUID LEAKING ONTO THE GROUND. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHERE THE POWER STEERING HOSE WAS RECONNECTED. THE MALFUNCTION RECURRED TWICE AND EACH TIME THE VEHICLE WAS TOWED TO THE DEALER. THERE WERE OTHER REPAIRS PERFORMED AT DIFFERENT TIMES, WHICH CONSISTED OF REPLACING THE POWER STEERING PUMP AND COOLER. IN ADDITION, THE POWER STEERING RACK AND HOSES WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THERE WAS CURRENTLY AN OPEN INVESTIGATION UNDER NHTSA ACTION NUMBER PE12020 (STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS). THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

I STARTED THE ENGINE OF MY 2012 JEEP AND AS SOON I BEGAN TRAVELING WITH THE JEEP FLUIDS POURED FROM THE MIDDLE OF THE ENGINE. I DID NOT NOTICE THIS UNTIL I STOPPED THE VEHICLE AFTER DRIVING 10 MINUTES. THE COMPUTER DID NOT SHOW ANY SIGNS OF AN ERROR OR ENGINE TROUBLE. WHEN I STOPPED THE VEHICLE AND LOOKED UNDER THE FRONT OF THE CAR I SAW A STEADY STREAM OF ORANGE LIQUID POURING FROM THE MIDDLE OF THE ENGINE. THIS FLUID WAS ENGINE COOLANT. I IMMEDIATELY HAD THE VEHICLE TOWED TO A LOCAL CHRYSLER SERVICE STATION. MY JEEP HAS BEEN WITH THE SERVICE DEPARTMENT FOR OVER TWO WEEKS NOW. THE JEEP CANNOT BE FIXED DUE THE FACT THAT CHRYSLER HAS NO SPARE PARTS. *TR

POWER STEERING HOSE BURST, SPILLING FLUID, AND POWER STEERING WAS SUDDENLY LOST AFTER ONLY 400 MILES. FORTUNATELY I WAS DRIVING SLOWLY ON A NEIGHBORHOOD STREET AND NOT YET ON THE HIGHWAY. CAR WAS TOWED TO DEALERSHIP. MECHANIC RECEIVED DIRECTIVE FROM CHRYSLER ON A "FIX". HE MADE THE FIX, AS DIRECTED, BUT THE NEW HOSE QUICKLY BURST ON HIM DURING TESTING. CHRYSLER HAS DIRECTED A SECOND FIX. I HAVE NOT YET HEARD ABOUT THE STATUS OF THE SECOND FIX. I'VE BEEN WITHOUT MY CAR FOR 4 DAYS. I HAVE READ THAT CHRYSLER HAD TO RECALL 26,000 VEHICLES IN 2010 FOR A SIMILAR POWER STEERING PROBLEM. *TR

2012 JEEP GRAND CHEROKEE. CONSUMER STATES PROBLEM WITH VEHICLE BRAKES *TGW THE CONSUMER STATED HE HAD SEVERAL CLOSE CALLS WHEN HE SUDDENLY HAD TO SLAM ON THE BRAKES AND THE VEHICLE SEEMED TO TAKE ADDITIONAL TIME TO STOP.*JB THE CONSUMER STATED WHEN THE DEALER PLACED THE VEHICLE ON THE HOIST, THEY FOUND THE VACUUM LINE GOING INTO THE REAR OF THE INTAKE MANIFOLD OFF THE VEHICLE. WITH NO VACUUM LINE AND AN OPEN VACUUM LEAK, THERE WAS NO POWER BRAKES. THE REPAIR AMOUNTED TO INSTALLING THE LINE AND A CLAMP WHICH WAS NOT DONE AT THE FACTORY. UPDATED 12/19/12

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT GLANCED INTO THE REAR VIEW MIRROR AND NOTICED SMOKE OUTSIDE OF THE VEHICLE. IMMEDIATELY THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THE CONTACT EXITED THE VEHICLE WHEN SUDDENLY, MASSIVE FLAMES ERUPTED FROM UNDER THE HOOD. A FIRE REPORT WAS FILED OF THE INCIDENT. THE FIRE INSPECTOR INFORMED THE CONTACT THAT THE FIRE ORIGINATED FROM THE ENGINE AREA. THE VEHICLE WAS COMPLETELY DESTROYED AND TOWED TO AN AUTHORIZED DEALER FOR FURTHER INVESTIGATION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35. UPDATED 7/19/12 *CN UPDATED 07/23/12

BACKING OUR BOAT INTO DRIVEWAY, CAR HAD BEEN RUNNING ABOUT 20 MINUTES AND ENGINE UNDER HOOD STARTED SMOKING, FLUID THEN DRIPPED TO DRIVEWAY AND CAUGHT FIRE, EXTENDED INTO FULL ENGINE COMPARTMENT ENGINE ENTIRELY DESTROYED. *TT ...UPDATED 07/19/12 *BF CHRYSLER AGREED TO REPLACE THE VEHICLE UNDER WARRANTY. UPDATED 07/19/12

TURNED ONTO STATE HIGHWAY WHEN ENGINE BEGAN TO MAKE SEIZURE NOISE AND TEMPERATURE MOVED TOWARD H WITH SHAKING AND LOST POWER FROM ENGINE. I PUT ON EMERGENCY BLINKERS, REMOVED FOOT FROM ACCELERATOR, TAPPED BRAKES, WITH NOISE CONTINUING, WHILE ATTEMPTING TO ACCELERATE AGAIN WITH NO POWER OCCURRING. I DRIFTED SLOWING DOWN THE HIGHWAY A FEW HUNDRED FEET, TURNED ONTO A SIDE ROAD, WITH VIOLENT ENGINE SEIZURE NOISE CONTINUING AND TURNED OFF VEHICLE. VEHICLE RESTARTED WITHOUT A PROBLEM. I GOT VEHICLE TOWED TO DEALER TO BE CHECKED SINCE I PURCHASED THE VEHICLE ONLY TWO WEEKS PRIOR. I HIGHLY SUSPECT ENGINE DEBRIS CAUSED THIS VERY DANGEROUS INCIDENT. I THOUGHT AN EXPLOSION OF THE VEHICLE WOULD OCCUR AND A CRASH FROM APPROACHING VEHICLES. I WILL NOT TAKE DELIVERY OF THE VEHICLE IN INCIDENT AND REQUESTED OUT OF CONTRACT. *TR

TL* THE CONTACT OWNS A 2012 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE BEGAN TO DECELERATE AND WOULD NOT EXCEED 30 MPH. THE CONTACT STOPPED THE VEHICLE ON THE SHOULDER OF THE ROAD. AFTER RESTARTING, THE VEHICLE WAS ABLE TO ACCELERATE NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS AND THE TECHNICIAN UPDATED THE COMPUTER. THE FAILURE CONTINUED AFTER THE REPAIR. THE VEHICLE WAS NOT FURTHER REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 2,200.

WE PURCHASED A NEW JEEP GRAND CHEROKEE WITH 5 MILES ON IT. UPON LEAVING THE DEALERSHIP THE ENGINE BEGAN MAKING A STRANGE NOISE. WE BROUGHT THE CAR BACK TO THE DEALER AND THE MECHANIC TOLD US TO LEAVE THE CAR. IT'S 5 DAYS LATER AND ALL WE KNOW SO FAR IS THAT THEY HAVE REMOVED THE FRONT END OF THE TRANSMISSION AND THEY ARE STILL WORKING ON IT. WE DON'T HAVE THE CAR. ADDITIONALLY, THE FRONT DRIVER'S SIDE DOOR WAS NOT FLUSH WITH THE BODY OF THE CAR. WE ASKED THEM TO LOOK AT THE DOOR TO SEE IF IT WAS NOT INSTALLED PROPERLY. THEY OFFERED TO HAVE THE BODY SHOP BEND THE DOOR. *TR

PREPARING TO BACK FROM MY GARAGE, I STEPPED ON THE BRAKE AND PLACED THE SELECTOR IN REVERSE. DESPITE MY HOLDING FIRMLY ON THE BRAKE, THE JEEP GRAND CHEROKEE MOVED BACKWARDS AS IF SLIDING ON ICE. IT COLLIDED, AT A SLOW SPEED, WITH A CAR PARKED OPPOSITE ON THE DRIVEWAY. WHILE CONTINUING TO APPLY THE BRAKE, I MOVED THE SELECTOR INTO DRIVE IN ORDER TO PULL FORWARD AWAY FROM THE OTHER VEHICLE. THE JEEP LUNGED FORWARD WITH THE FRONT TIRES REMAINING STATIONARY AND SLIDING ALONG THE GROUND. THE VEHICLE CRASHED INTO THE STONE COLUMN BETWEEN THE TWO GARAGE DOORS. THE CAR WAS DAMAGED TO THE EXTENT OF AT LEAST $5,700. THERE WAS DAMAGE TO THE BUILDING AND TO ONE OF THE GARAGE DOORS. I AM FEARFUL OF DRIVING THE JEEP GRAND CHEROKEE EVEN AFTER REPAIRS ARE COMPLETED. IF I HAD BEEN IN A PARKING LOT OR AT A STOP LIGHT THERE COULD HAVE BEEN SEVERE DAMAGE OR INJURY FROM THIS INCIDENT. *TR

YESTERDAY, 5 JAN 12, AS I APPROACHED A STOP LIGHT I REMOVED MY FOOT FROM THE GAS AND APPLIED THE BRAKES. THE VEHICLE DID NOT SLOW DOWN AS EXPECTED. IT WAS AS IF THE ENGINE WAS FIGHTING ME. I PUT THE CAR INTO NEUTRAL AND THE RPMS SHOT UP TO ABOUT 5000 AND THEN WENT BACK DOWN. THE CRUISE CONTROL WAS NOT ENGAGED AND MY FOOT WAS ON THE BRAKE, NOT ON THE GAS. TODAY, AS I WAS COASTING TOWARDS AN INTERSECTION, FOOT OFF THE GAS, I STEPPED ON THE BRAKE AND AGAIN THE ENGINE REVVED UP CAUSING ME TO HAVE TO PRESS VERY HARD ON THE BRAKE TO STOP. AFTER NO MORE THAN ONE OR TWO SECONDS THE PROBLEM DISAPPEARED. THIS COULD EASILY CAUSE A SERIOUS ACCIDENT. *TR

I WAS GOING APPROXIMATELY 20-25 APPROACHING A SIGNAL LIGHT. I LET OFF THE GAS AND APPLIED THE BRAKE AS THE LIGHT WAS RED. AS I LET OFF THE GAS, THE ENGINE BEGAN TO REV HIGHER AND AS I APPLIED THE BRAKE I HAD TO APPLY IT HARDER AND HARDER AS THE ENGINE CONTINUED TO REV EVEN HIGHER. I BEGAN TO SMELL THE BRAKES BURNING AS THEY TRIED TO HOLD THE CAR BACK. FORTUNATELY I HAD THE FORESIGHT TO PUT THE CAR IN NEUTRAL. IT CONTINUED TO REV FOR ABOUT 5 SECONDS AND THEN WENT DOWN TO NORMAL. IT HAS HAPPENED ONCE. NO WARNING LIGHTS WENT ON. THE DEALER SAID THAT THEY CONTACTED THE DETROIT TECHNICAL BUREAU AND THEY SUGGESTED THAT MAYBE IT WAS THE FLOOR MAT, OR MY FOOT, ETC, ETC BUT CLAIMED THEY HAD NO OTHER REPORTS OF THIS OCCURRING. I DON'T HAVE CARPETS AS I OPTED FOR THE RUBBER MATS AND THEY SIT TIGHT TO THE FLOOR. AND MY FOOT WAS NOT STUCK ON THE GAS. I WAS CONSCIOUS OF THE FACT THAT MY FOOT WAS ON THE BRAKE AND NOT THE GAS AS I WAS TRYING TO FIGURE OUT WHAT THE HECK WAS GOING ON. THEY SAID THEY DROVE IT AND DID COMPUTER CHECKS AND HAD NO EXPLANATION. THE SERVICE REP SAID THE RESPONSE FROM THE TECHNICAL BUREAU WOULD BE "INSULTING TO ME". THE DEALER WAS BRADSHAW JEEP IN WATERTOWN, CT AND THE SERVICE REP WAS VICTOR. I WROTE THIS OUT ON THE SERVICE ORDER AND KEPT A COPY. *TR

THE FOLLOWING DANGEROUS CONDITION IN THE 2012 JEEP GRAND CHEROKEE HAS BEEN RAISED BY MANY DRIVERS ALL OVER THE INTERNET AND JEEP REFUSES TO ACKNOWLEDGE THERE IS A PROBLEM. NAMELY, THE HEADLIGHT SYSTEM IS TILTED DOWN SO VISIBILITY DISTANCE IS VERY LOW. THERE IS ABOUT 25 TO 30 FEET OF VISIBILITY THEN THERE IS A BLACK WALL OF DARKNESS IN FRONT OF THE CAR. YOU CAN'T DRIVE THE CAR SAFELY AT NIGHT ON UNLIT ROADS. JEEP REFUSES TO ADMIT THEY KNOW OF ANY PROBLEM DESPITE THE COUNTLESS PEOPLE ON THE INTERNET THAT CLAIM THEY HAVE THIS PROBLEM AND HAVE VISITED THEIR DEALERS. EVERY OWNER OF THIS CAR IS TOLD THAT JEEP KNOWS NOTHING OF THIS PROBLEM AND THAT THE CAR IS TO SPEC. *TR