2012 Jeep Grand Cherokee complaints

IT HAS BEEN ONE YEAR SINCE THE ANNOUNCEMENT OF RECALL # 19V-813 THERE IS STILL NO FIX AVAILABLE! THIS IS A DANGEROUS PROBLEM WITH MY CAR - WHEN WILL A FIX BE AVAILABLE AND WHY IS IT TAKING SO LONG TO DEVELOP?

CAR DIED FROM LACK OF FUEL HAS A RECALL FOR THIS #V-62 OVER ONE YEAR OLD AND NO PARTS ARE AVAILABLE TO FIX ISSUE

THE CAR WILL START THEN THE POWER TO THE FUEL PUMP CUTS OUT. THEN THE CAR WILL NOT START FOR MORE THAN 5 MINUTES. IT IS RECALL 19V-813 THAT WAS IDENTIFIED A YEAR AGO AND IT IS THE FIX TO A FIX OF THE ORIGINAL PROBLEM.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE LOCAL DEALER WALSER CHRYSLER LOCATED AT 314 MAIN STREET, HOPKINS, MN 55343, WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LESTER GLENN CHEVROLET (398 ROUTE 37E, TOMS RIVER, NJ 08753) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MY WIFE WAS STRANDED WHEN THE ENGINE STOPPED AND WILL NOT RESTART. MECHANIC MADE US AWARE HE CANNOT FIX AS THIS IS AN ISSUE UNDER AN OPEN RECALL FOR THE VEHICLE SINCE NOVEMBER 2019. I CALLED A JEEP SERVICE CENTER WHO SAID THEY CANNOT APPLY THE RECALL WORK BECAUSE JEEP/FIAT HAVEN'T MADE THE PARTS AVAILABLE. MEANTIME WE NOW HAVE A JEEP WE STILL HAVE TO PAY FOR EVEN THOUGH IT CANNOT BE DRIVEN. THIS RECALL CAME OUT A YEAR AGO AND I AM TOLD ANOTHER YEAR COULD PASS BEFORE JEEP MAKES PARTS AVAILABLE TO SERVICE CENTERS. WHAT IN THE MEANTIME ARE IMPACTED JEEP OWNERS SUPPOSED TO DO, KEEP PAYING FOR VEHICLES THAT CANNOT BE DRIVEN? TWO YEARS BEING WITHOUT A VEHICLE IS COMPLETELY UNACCEPTABLE. (RECALL RELATED INCIDENT) TS WE HAD SHUT OFF THE ENGINE TO REFUEL AND THE ENGINE WOULD NOT RESTART, STRANDING US. OUR MECHANIC RULED OUT BAD GAS AND INDICATED THE TIPM HAS MALFUNCTIONED. RECALL 19V-813 ADDRESSES IT (JEEP'S RECALL FOR IT IS V62) BUT APPEARS ANOTHER YEAR WILL PASS BEFORE THE RECALL CAN BE DONE. THAT'S A YEAR AFTER THE RECALL WAS ANNOUNCED. AGAIN, UNACCEPTABLE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE LOCAL DEALER HERITAGE CHRYSLER LOCATED AT 9219 HARFORD RD, PARKVILLE, MD 21234 WAS CONTACTED, AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT INDICATED THAT THE VEHICLE STALLED ON SEVERAL OCCASIONS AND EXPERIENCED THE FAILURE LISTED IN THE RECALL. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS 85,000.

THE PASSENGER SIDE ACTIVE HEADREST RESTRAINT DEPLOYED WHILE CAR WAS PARKED IN MY DRIVEWAY AND NOT IN USE. IT CAN NOT BE REPAIRED. PLASTIC IS BROKEN INSIDE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE LOCAL DEALER WORLD CHRYSLER LOCATED AT 681 SHREWSBURY AVE, SHREWSBURY, NJ 07702, WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE EXPERIENCED THE FAILURE LISTED IN THE RECALL AND FAILED TO START ON SEVERAL OCCASIONS. THE FAILURE MILEAGE WAS 85,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MY 2012JEEP GRAND CHEROKEE WILL STALL AS I'M COMING TO A STOP. IT DOESN'T ALERT WITH ANY CODES WHEN THIS HAPPENS. IT IS NOW DOING THIS ON A DAILY BASIS. THE BODY SHOP INFORMED ME THAT A PART IS STILL NOT AVAILABLE FOR THIS ISSUE. IT STALLED TRINING ONTO A ON-RAMP, WHILE I WAS IN A ROUNDABOUT, AS I APPROACHED A STOP SIGN. IT IS HAPPENING AT DECELERATION. NO CODE IS SENT ANY TIME IT STALLS. THE MUSIC IS TILL PLAYING, ALL LIGHTS ARE STILL ON. I KNOW IT HAS STALLED BECAUSE THE POWER STEERING IS OUT AND ENGINE IS OFF. I PUT THE CAR IN NEUTRAL PRESS THE BREAK AND STARTED BUTTON TO MAKE IT GO AGAIN. TOTALLY NOT SAFE WHILE IN A ROUNDABOUT LET ALONE ANYTIME.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR THE DEFECT WAS NOT YET AVAILABLE. RIVER FRONT CHRYSLER LOCATED AT 200 HANSEN BLVD, NORTH AURORA, IL 60542 AND THE MANUFACTURER WERE NOTIFIED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE FAILURE STATED IN THE RECALL. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS 119,000.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY FAILED TO START-UP AFTER MULTIPLE ATTEMPTS, WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. KAHLO CHRYSLER DODGE JEEP RAM (9900 PLEASANT ST, NOBLESVILLE, IN 46060) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TRANSITOWNE JEEP CHRYSLER DODGE RAM WILLIAMSVILLE (7408 TRANSIT RD, WILLIAMSVILLE, NY 14221; (716) 634-8000) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED WHILE DEPRESSING ON THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT DROVE TO HER RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

IN AUGUST 2017 I PURCHASED THE 2012 JEEP GRAND CHEROKEE FROM MOSSY MOTORS. A RECALL 17V-435 WAS ISSUED AND AN UNKNOWN DEALERSHIP INSPECTED, NOT REPRISED, THE ALTERNATOR AND MARKED 'COMPLETE' TO THE RECALL. IN MAY 2019, THE ALTERNATOR, WHICH WAS IN RECALL 17V-436 QUIT WORKING WHILE DRIVING AND SURGED THE PCM ON MY CAR. CAUSING ALL STEERING, LIGHTS, ETC TO QUIT WORKING AND THANKFUL DID NOT CAUSE AN ACCIDENT. I WAS STRANDED OK THE SIDE OF THE ROAD AND HAD TO BE TOWED. UPON REPLACING THE ALTERNATOR (WE PAID FOR BECAUSE WE THOUGHT ALL RECALLS WERE COMPLETE AS STATED - UNTIL FURTHER INVESTIGATION), IT WAS FOUND THE PCM ALSO NEEDED TO BE REPLACED DUE TO SURGING FROM THE ALTERNATOR THAT WAS INSPECTED, INSTEAD OF REPLACED. FCA IS REIMBURSING FOR THE ALTERNATOR BUT SAID THEY WILL NOT FOR THE PCM, ALTHOUGH I WAS TOLD FROM AN FCA CUSTOMER CARE SPECIALIST, FCA WAS AWARE THAT IF THE ALTERNATOR WAS NOT REPLACED IT WOULD INDEED CAUSE THE PCM TO FAIL. I HAVE ATTEMPTED SEVERAL TIMES TO DISPUTE THE NON-REIMBURSEMENT FOR THE PCM REPLACEMENT, BUT NO ONE AT FCA COULD GET A CASE MANAGER TO CALL ME BACK AND JUST INSTRUCTED ME TO CONTACT THE DEALERSHIP. THE DEALERSHIP WHO COMPLETED THE 'INSPECTION' IS UNKNOWN TO MYSELF, AND STATED UNKNOWN FROM THE CUSTOMER CARE REPRESENTATIVE AT FCA.

WHILE TRAVELLING ON THE INTERSTATE AT APPROX 70 MPH, THE VEHICLE LOST TORQUE AND LOST ABILITY TO ACCELERATE AND HAD A LOUD KNOCKING NOISE WHILE HITTING GAS PEDAL. VEHICLE IS ONLY 80,100 OF 100,000/5 YEAR POWERTRAIN WARRANTY. DEALER WOULD NOT WARRANTY THIS POWERTRAIN ISSUE EVEN THOUGH THE VIN HAS MULTIPLE EARLIER POWERTRAIN WARRANTY ITEMS COMPLETED. DEALER DIAGNOSED AS FRONT TRANSFER CASE INTERNALLY FAILED, AND FRONT DRIVE SHAFT HAS FAILED. MY INDEPENDENT MECHANIC INDICATED THIS FAILURE IS COMMON AND MAY ALSO REQUIRE A FRONT DIFFERENTIAL REPLACEMENT. THE DEALER INITIALLY DIAGNOSED AS FRONT DIFFERENTIAL FAILURE BUT DETERMINED IT TO BE THE TRANSFER CASE. PARTS ARE NOT READILY AVAILABLE DUE TO THIS BEING A COMMON FAILURE (4+ WEEKS FOR PARTS). A FONT DRIVE SHAFT AND TRANSFER CASE FAILURES ARE VERY DANGEROUS AND CAN CAUSE THE VEHICLE TO CRASH.

SAFETY RECALL V62 THE FUEL PUMP RELAY CAN FAIL AND THE ENGINE WILL STALL WHILE DRIVING. THE PART TO REPAIR THIS PROBLEM HAS BEEN UNAVAILABLE SINCE NOVEMBER 2019. THIS PROBLEM CAN CAUSE A VEHICLE CRASH WITHOUT PRIOR WARNING. THIS IS A PROBLEM WHICH MAKES THE VEHICLE UNUSABLE AND THERE IS NO SENSE OF URGENCY IN GETTING A REPLACEMENT PART TO FIX IT.

NOV 14,2019, RECALL V62 [19V-813] WAS ANNOUNCED. IT IS 11 MONTHS LATER, WITH STILL NO REMEDY FROM THE MANUFACTURER, WHICH IS RIDICULOUS AS IT COULD "FUEL PUMP RELAY FAILURE CAN RESULT IN A STALL CONDITION IF THE VEHICLE IS RUNNING OR A NO-START CONDITION IF NOT RUNNING. - A VEHICLE STALL WHILE DRIVING CAN CAUSE A VEHICLE CRASH WITHOUT PRIOR WARNING."... WHEN WILL THE MANUFACTURER COMPLETE THE RECALL BEFORE PEOPLE GET HURT OR WORSE...?

THIS VEHICLE HAS A CURRENT SAFETY RECALL FOR THE FUEL PUMP RELAY. I'M SENDING THIS COMPLIANT BECAME I STRONGLY BELIEVE BASED ON INTERACTIONS WITH OUR LOCAL DEALERSHIP THAT FIAT CHRYSLER IS PURPOSELY DELAYING REPAIRS TO SAVE MONEY. WE HAVE BEEN WAITING FOR A YEAR FOR PARTS AND THE CURRENT STATUS IS UNKNOWN WHEN OR IF IT WILL BE REPAIRED AND THIS VEHICLE IS SEVERELY AFFECTED IN STARTING BY THE FAULTY RELAY AND TIPM MODEL THAT IT'S INSTALLED ONE. THIS PROBLEM WAS COVERED UNDER A PREVIOUS RECALL THAT FAILED TO FIX IT. AFTER THIS MANY YEARS, THE FACT CHRYSLER CAN'T PROVIDE A HARD DATE FOR THE REPAIRS LEADS ME TO BELIEVE THEY AREN'T GONG TO. THE DEALERSHIP BLAMES COVID SUPPLY CHAIN ISSUE ON EVERYTHING, BUT THIS WAS ONGOING LONG BEFORE COVID.

THERE IS A CURRENT RECALL ON MY JEEP, I WAS NOTIFIED OF OCTOBER OF 2019. IT IS NOW SEPTEMBER OF 2020, AND THERE IS NO RESOLUTION FOR THIS RECALL. MY TRUCK HAS HAD TROUBLE STARTING SEVERAL OCCASIONS. MANY OF THOSE TIMES I WAS LEFT STRANDED. IT EVENTUALLY WILL START AGAIN, SO FAR, BUT ONE DAY IT WILL NOT AND IT IS DUE TO THIS RECALL. THE TIPM NEEDS REPLACING AND IT IS A VERY EXPENSIVE JOB. (RECALL RELATED INCIDENT) TS

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE LOCAL DEALER I.G. BURTON DODGE LOCATED AT 10420 OLD OCEAN CITY BLVD, BERLIN, MD 21811, WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB

THIS RECALL HAS BEEN GOING ON A LONG TIME WITH NO REMEDY FOR IT....MY FAMILY SAFETY WHY IS IT NOT MADE AVAILABLE YET.... SINCE IT CAN CAUSE A MAJOR ACCIDENT

CHRYSLER HAS FAILED TO PROVIDE A SAFETY RECALL REMEDY IN A TIMELY FASHION AND SHOULD BE REQUIRED TO PROVIDE A REMEDY NOW! THEY RECALLED THE FUEL PUMP RELAY (19V-813 OR V62) ON NOVEMBER 19, 2019 AND HAVE YET TO OFFER A REMEDY. THEY INSTALLED AN EXTERNAL RELY ON MY VEHICLE SEVERAL YEARS AGO DURING THE FIRST RECALL AND THIS EXTERNAL RELAY HAS ALREADY FAILED ONCE LEAVING ME STRANDED IN A BUSY INTERSECTION. THIS DEFECTIVE PART PRESENTS A SERIOUS SAFETY HAZARD AND CHRYSLER SHOULD BE FORCED TO PROVIDE AN ACCEPTABLE REMEDY IN A TIMELY FASHION. OWNERS HAVE NOW BEEN WAITING FOR OVER TEN MONTHS FROM THE ORIGINAL RECALL AND HAVE RECEIVED NO FURTHER COMMUNICATION FROM CHRYSLER.

MY JEEP GRAND CHEROKEE OCCASIONALLY WON'T START. IT HAS TO STAND FOR A FEW MINUTES AND THEN STARTS. THIS HAPPENED ONCE OR TWICE A MONTH. THE DEALER STATED THAT THERE WAS A RECALL V62. (FUEL PUMP RELAY). I HAVE HAD THE RELAY REPLACED 3 TIMES, BUT NOT THE ORIGINAL AS SEEMINGLY IT IS NOT YET AVAILABLE. THE CAR HAS NEVER STALLED OR ACTED STRANGELY ONCE GOING. THE AGENT HAS FITTED ANOTHER RELAY, BUT NOW SAYS THAT THEY HAVE TO INSTALL A WCM, ELV AND KEYS. A DIAGNOSTIC WAS DONE AND SHOWED UP SOME ERRORS AFTER PUTTING IN THE LAST RELAY. WHEN WILL THE CORRECT RELAYS BE MANUFACTURED, AS I DO NOT WANT TO GO TO GREAT EXPENSE REPLACING OTHER PARTS IF IT IS STILL A RELAY ISSUE?

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT FROM TO TIME TO TIME THE VEHICLE FAILED TO START FROM A COLD START. THE CONTACT HAD TO WAIT AND ATTEMPT TO RESTART THE VEHICLE. AN INDEPENDNENT MECHANIC CHECKED THE VEHICLE AND FOUND NOTHING WRONG. THE MECHANIC SUGGESTED THAT THE CONTACT USE FUEL INJECTOR FLUID TO AID IN STARTING THE VEHICLE WHICH WORKED FOR A SHORT TIME. THE CONTACT CALLED STERLING HEIGHTS CHRYSLER DODGE JEEP RAM (40111 VAN DYKE AVE, STERLING HEIGHTS, MI 48313 (586) 413-9610) AND WAS PROMISED A CALLBACK THAT NEVER HAPPENED. THE RECURRED AND THE VEHICLE WAS RESTARTED AFTER NINE ATTEMPTS. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER AND THE CONTACT WAS INFORMED THAT THERE WAS AN INTERIM FIX HOWEVER, IT WAS NOT GUARANTEED TO FIX THE ISSUE. THE CONTACT RETRIEVED NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) WHILE RESEARCHING THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.

HELLO, MY VEHICLE HAS BEEN UNDER A RECALL SINCE 2019 AND JEEP HAS NOT FOUND THE PARTS YET STILL. MY CHECK ENGINE LIGHT CONSTANTLY COMES ON AND I'M SURE IT IS THE FUEL PUMP RELAY. I DON'T KNOW HOW MUCH LONGER UNTIL MY SUV CUTS OUT COMPLETELY.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHUT-OFF WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. BILL LUKE CHRYSLER JEEP DODGE RAM (2425 W. CAMELBACK RD, PHOENIX, AZ 85015) WAS CONTACTED AND THE VEHICLE WAS TAKEN THE VEHICLE TO HAVE A TEMPORARY FUEL PUMP INSTALLED IN THE VEHICLE. DESPITE THE TEMPORARY REPLACEMENT, THE FAILURE PERSISTED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF *TR

2012 JEEP GRAND CHEROKEE. IN REGARDS TO FUEL PUMP RELAY SAFETY RECALL NHTSA RECALL #19V-813 & MANUFACTURER RECALL #V62. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. JEEP HAS EXPERIENCED SHUT-OFF WHILE DRIVING ON FREEWAY BUT NOBODY INJURED. BROUGHT VEHICLE TO DEALER AND THEY REPLACED FUEL RELAY AGAIN BUT WAS INFORMED THAT THERE IS STILL NO PART OR FIX FROM MANUFACTUER.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRIC SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE LOCAL DEALER MCKINNEY JEEP LOCATED AT 700 S. CENTRAL EXPY, MCKINNEY, TX 75070 WAS NOTIFIED OF THE ISSUE, AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT INDICATED THE VEHICLE EXPERIENCED THE NO START CONDITION LISTED IN THE RECALL SUMMARY. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS 95,000.

I WAS PASSING A SLOW MOVING TRUCK ON A 2 LANE HIGHWAY WHEN MY JEEP LOST POWER FOR SEVERAL SECONDS. I CAME VERY CLOSE TO A HEAD ON COLLISION. THE JEEP HAS HAD A NO START PROBLEM SINCE I PURCHASED IT 5 YEARS AGO. IT HAS BEEN IN DEALERSHIP SERVICE DEPARTMENTS MULTIPLE TIMES FOR THE ISSUE WITH NO RESOLUTION WHEN STILL UNDER WARRANTY. ALL ONLINE RESEARCH POINTS TO A DEFECTIVE TIPM AND THERE ARE RELATED RECALLS. THE CURRENT OPEN SAFETY RECALL IS NUMBER V62 WITH FCA FOR THE FUEL PUMP RELAY WHICH IS PART OF THE TIPM. THE LOSS OF POWER IS ONE ISSUE THAT CAN BE CAUSED BY THE FAULTY TIPM, AS WELL AS THE NO START PROBLEM MY JEEP HAS HAD THE ENTIRE TIME I'VE OWNED IT. I CONTACTED FCA RECALL ASSISTANCE CENTER AND OPENED A CASE, INFORMING THEM THAT I ALMOST HAD A HEAD ON COLLISION DUE TO THEIR DEFECTIVE PRODUCT WITH AN OPEN RECALL. THEY TOLD ME THERE WAS NOTHING THEY COULD DO BUT NOTIFY ME WHEN A FIX WAS AVAILABLE. THIS RECALL WAS ISSUE ALMOST A YEAR AGO AND INVOLVES LIFE SAFETY. I HAVE NO CHOICE BUT TO CONTINUE DRIVING A VEHICLE THAT ALMOST KILLED ME 2 DAYS AGO BECAUSE FCA REFUSES TO FIX A DEFECTIVE PART FOR SEVERAL YEARS.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITH THE BATTERY WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BY AN UNKNOWN DEALER HOWEVER, THE FAILURE RECURRED. THE CONTACT CALLED DAVID CHRYSLER DODGE JEEP RAM LOCATED AT 1801 US-202, GLEN MILLS, PA 19342, (610) 358-5300, AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 78,000.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THE VEHICLE HESITATED TO START HOWEVER, WAS STARTED AFTER SEVERAL ATTEMPTS. THE CHECK ENGINE AND AIR BAGS WARNING LIGHTS WERE ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO PIEDMONT CHRYSLER DODGE JEEP RAM (4015 CLEMSON BLVD, ANDERSON, SC 29621 (864) 305-4234) WHO STATED THAT THE REMEDY PARTS WERE NOT YET AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 130,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

VEHICLE SHUTS OFF AFTER STARTING, TICKING FROM ENGINE AT RANDOM SPEEDS, RUNS ROUGH AT RANDOM SPEEDS DURING DIFFERENT TIMES. I TOOK IT TO MY DEALER BECAUSE OF THIS AND THEY SAID THAT IT SOUNDS LIKE THE FUEL PUMP RELAY IS FAILING AND CAN CAUSE ME TO CRASH/STOP IN THE MIDDLE OF THE ROAD SUDDENLY AND THAT THERES BEEN A RECALL FOR THIS FOR ALMOST A YEAR BUT THEY CANT HELP ME OR FIX MY CAR BECAUSE THERES NO PARTS. I AM NOW AFRAID TO DRIVE AT ALL

4X4 ACTIVATE ALWAYS IN CITY STREET. SEAT BOTH FRONT VINIL BROKE, FLUID WATER ON THE ROOF BACK WHEN RAININ . SISTEM HIDRAULIC DONT LOWER THE JEEP. DIFICULT TO STARTER.

YO VENIA DE UNA CITA ENTONCES PASE A UNA TIENDA Y APAGUE LA CAMIONETA DESPUS QUE REGRESE A LA CAMIONETA AL INTENTAR ENCENDERLA, LA CAMIONETA NO ENCEDIA HASTA QUE SEGU INTENTANDO COMO A EL TERCER INTENTO ENCENDI Y SIGUI FUNCIONANDO CON NORMALIDAD EL PROBLEMA AQU ES QUE NO ME MARCA NINGN CDIGO DE ERROR Y DESPUS DE ESA FECHA ME CONTINA FALLANDO DE LA MISMA FORMA SOLO QUE CADA VEZ ES MS FRECUENTE

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. SOON AFTER RECEIVING THE LETTER, THE CONTACT STATED THAT THE VEHICLE WOULD SHUTOFF WITHOUT WARNING SOON AFTER START-UP. HE ALSO STATED THAT AN ABNORMAL TICKING NOISE COULD BE HEARD UPON START OF ENGINE. THE NOISE WOULD CONTINUE WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO INFORMED HIM THAT THE FAILURE COULD POSSIBLY BE LINKED TO THE FUEL PUMP RELAY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE MANUFACTURER NOR THE DEALER HAD BEEN NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TLA* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NETS CAMPAIGN NUMBER: (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED HALL CHRYSLER DODGE JEEP RAM VIRGINIA BEACH (3152 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452; (877) 475-0721) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT AND WIFE BOTH HAD EXPERIENCED A FAILURE. VINE TOOL CONFIRMS PARTS NOT AVAILABLE. *DAD CONSUMER STATED VEHICLE WOULD STALL WHEN PULLING AWAY FROM THE STOP SIGN LEAVING THEM BROADSIDE TO ONCOMING TRAFFIC.*JB

THE FUEL GAUGE ON MY VEHICLE WAS NOT WORKING. I TOOK THE CAR TO BERGLUND JEEP CHRYSLER DODGE RAM DEALERSHIP IN ROANOKE, VA FOR RECALL 19V-813 (MANUFACTURER RECALL V62), JUST IN CASE THE FUEL PUMP RELAY WAS CAUSING THE ISSUE. THEY REFUSED TO PERFORM THE RECALL DUE TO LACK OF AVAILABILITY OF THE PART, THOUGH I WAS TOLD THAT THE PART WOULD TAKE 5-7 DAYS TO ARRIVE WHEN I MADE THE INITIAL APPOINTMENT. THEY ALSO DID NOT PERFORM AN INTERIM REPAIR TO ADDRESS FUEL PUMP FAILURE (THEY OFFERED TO FIX THE FUEL PUMP FOR $2100). THE DEALERSHIP REFUSED ANY FURTHER COMMUNICATION TO ADDRESS MY QUESTIONS AND CONCERNS ABOUT THE RECALL/WHEN THE PART WOULD BE AVAILABLE.

2012 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO FUEL PUMP RELAY SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

V62 FUEL PUMP RELAY RECALL WAS ISSUED IN NOVEMBER, 2019. RECALL STATED FAILURE OF V62 COULD CAUSE THE3 VEHICLE ENGINE TO STOP WORKING. IT IS NOW TEN MONTHS LATER, AND FCA STILL DOES NOT HAVE THE REMEDY.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED SHAKER'S CHRYSLER DODGE JEEP RAM (1230 MAIN ST, WATERTOWN, CT 06795, (860) 417-1000) WHERE THEY INFORMED THE CONTACT THAT THERE WERE NO PARTS AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NOT A TIME FRAME FOR THE PARTS TO BE AVAILABLE. VIN TOOL CONFIRM PARTS NOT AVAILABLE.*DT*AS

A FUEL PUMP RELAY FAILURE RESULT IN A NO-START CONDITION.

JEEP SENT A RECALL NOTICE WITHOUT HAVING A SOLUTION ON HAND. IT HAS BEEN 10 MONTHS SINCE THE RECALL. FUEL PUMP RELAY FAILURE CAN CAUSE MAJOR ACCIDENTS. MY VEHICLE HAS HAD CHECK ENGINE LIGHT SPONTANEOUSLY COME ON. I TOOK IT TO JEEP DEALERSHIP FOR A FIX AND THEY REFUSE TO DO ANYTHING ABOUT IT. I HAVE A SMALL CHILD IN THE SUV MOST OF THE TIME AND I AM CONCERNED FOR THE SAFETY OF THE CHILD. JEEP IS NOT WILLING TO WORK WITH ME ON A SOLUTION TO EITHER FIX THE VEHICLE OR SUPPLY A TEMPORARY REPLACEMENT UNTIL MY VEHICLE IS FIXED. PLEASE HELP!

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF*JB CONSUMER STATED IT HAS BEEN HAPPENING MORE FREQUENTLY AND HAS NOT BEEN REPAIRED.*JB

AT APPROXIMATELY 120K MILES I BEGAN TO NOTICE A SLIGHT TICK COMING FROM THE DRIVER SIDE OF THE MOTOR. OVER THE NEXT 5K MILES I CHANGED THE OIL SEVERAL TIMES, SWAPPED PLUGS, COIL PACKS AND INJECTORS TO RULE OUT ANY POTENTIAL ISSUES. I ALSO DID A VISUAL INSPECTION OF THE EXHAUST MANIFOLDS. THE PROBLEM PERSISTED AND GOT WORSE. THERE WAS ALSO A CONSISTENT HESITATION UNDER MEDIUM TO HEAVY THROTTLE INPUT. I'M NOW AT 126K MILES AND HAD A CHECK ENGINE LIGHT - P0303 FOR CYLINDER 3 MISFIRE. I HAVE STARTED DISASSEMBLING THE MOTOR AND NOTICED THE LIFTER HAS SEIZED AND STARTED DESTROYING THE CAMSHAFT.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SHIVELY MOTORS DODGE CHRYSLER JEEP RAM OF SHIPPENSBURG (608 W KING ST, SHIPPENSBURG, PA 17257, (717) 532-4136) AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, SHE FELT A VIBRATION UNDER THE FRONT DRIVER'S SEAT. THE CONTACT STATED WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE WHILE THE RPM REVVED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO HER RESIDENCE. THE CONTACT STATED THAT THE FAILURES WERE EXPERIENCED 3 TIMES. THE CONTACT ALSO STATED THAT ON SEVERAL OCCASIONS THE VEHICLE FAILED TO START, WITH AN ABNORMAL FUEL ODOR. THE VEHICLE WAS TAKEN TO VIVA DODGE CHRYSLER JEEP RAM LOCATED AT 8434 GATEWAY BLVD E, EL PASO, TX 79907, (915) 834-6300, WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PRIME CHRYSLER DODGE JEEP RAM (824 PORTLAND RD DIRECTIONS SACO, ME 04072-9672, (207) 282-4101) WAS CONTACTED AND CONFIRMED THAT THE REMEDY PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING HOME THE ALTERNATOR FAILED AND CAUGHT ON FIRE. THE CONTACT PULLED OVER INTO A TIRE STOP AND THEY PUT OUT THE FIRE. THE VEHICLE WAS THEN TOWED TO A DEALER CLASSIC CHRYSLER DODGE JEEP RAM FIAT OF ARLINGTON (1111 I-20 FRONTAGE RD, ARLINGTON, TX 76018 682-206-3532). THEY STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THEY REPLACED THE ENGINE AND THAT CAUSED DAMAGE TO THE VEHICLE COMPUTER. THE BURNT ALTERNATOR AND PCM WERE REPLACED AS WELL. THESE REPAIRS WERE AT THE CONTACT'S EXPENSE. THE MANUFACTURER STATED THE SAME THAT THERE WAS NO RECALL AND GAVE THE CONTACT A CASE NUMBER. THEY CALLED THE CONTACT BACK LATER AND SAID THEY WOULD NOT DO ANYTHING ELSE FOR THE CONTACT. THE FAILURE MILEAGE WAS 140,000. *BF *AS

MY CAR CONTINUES TO HAVE INTERMITTENT ISSUES WITH START. BUT I AM MOST CONCERNED ABOUT THE POTENTIAL FOR THE JEEP TO STALL AND CRASH WHILE THE IN DRIVING. I AM RISKING THE LIVES AND THE LIFE OF FAMILY AND FRIENDS EACH TIME I DRIVE THIS JEEP. THIS FULE PUMP RELAY SWITCH RECALL (V62) (NHTSA 19V-813) WAS ISSUED BACK IN NOVEMBER 2019. MY COMMUNICATIONS WITH KOONS CHRYSLER IN TYSONS CORNER VIRGINIA AND MOPAR HAVE NOT PRODUCED POSITIVE RESULT. THEY WILL NOT PROVIDE WITH A DATE FOR RESOLUTION. THIS IS MY ONLY TRANSPORTATION, SO I HAVE NO OTHER OPTIONS FOR TRANSPORTATION. I PRAY EACH TIME I DRIVE THIS VEHICLE THAT ME, AND MY PASSENGERS MAKE IT TO AND FROM OUR DESTINATIONS SAFELY. PLEASE HELP ME