Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →
MY JEEP HAS BEEN STALLING MULTIPLE TIMES WHEN TRYING TO START IT. ONE NIGHT WHEN I TRIED TO START IT, IT WOULD NOT TURN ON. I BROUGHT IT TO THE DEALERSHIP AND THEY CHANGED THE FUEL RELAY ON IT, HOWEVER I JUST BROUGHT IT BACK 2 DAYS AGO FOR THE SAME PROBLEM. THEY REPLACED IT AGAIN, HOWEVER WHEN PICKING IT UP IT STALLED AGAIN.
MY CAR BEGAN SHUDDERING, THE DEAL OF DRIVING A BOAT ALMOST, FEELING LIKE THE TRANSMISSION IS IN A LOWER GEAR BUT NOT AS ROUGH. THE DEALER PREFORMED RECALL REPAIR FSA 14M02TSB 16-0129 TODAY IN DENTON. I DROVE HOME THE 35 MI. AND, ALTHOUGH IMPROVED STILL FELT THE SAME. MY BOYFRIEND RESEARCHED OTHER BULLETINS AND RECALLS. THEN JACKED THE CAR UP AND SAW A LEAK RELATING TO 14M01TSB. I CALLED BUT WAS TOLD SINCE I HAVE 127798 MI AND IT HAS BEEN MORE THAN 10 HRS, THIS NO LONGER APPLIES. THERE WAS NO WARNING OR CODED RELATED TO THESE ISSUES AND I FEEL THAT THESE 2 ISSUES ARE RELATED TO EACH OTHER AND 1401TSB SHOULD BE EXTENDED TO ACCOMMODATE CUSTOMERS WHO HAVE THIS ISSUE BUT WEREN'T AWARE AS DIAGNOSTICS DO NOT SHOW THERE IS A PROBLEM AND THE LEAK IS NOT SEVERE ENOUGH TO NOTICE DRIVEWAY SPOTS. THE ONLY CODE OF MY CAR IS AN OXYGEN SENSOR CODE THAT SHOWED UP AFTER THE DEALER REPAIR TODAY. I HAVE SEEN MANY PEOPLE WHO HAS THIS EXACT SAME ISSUE THEREFORE IT IS AN ONGOING PROBLEM THAT JEEP MANUFACTURERS ARE FULLY AWARE OF. I REQUEST THAT THE PREVIOUS 14M01 BE EXTENDED TO COVER ALL PARTS, REPAIRS AND LABOR RELATED TO THIS ISSUES FOR THESE VEHICLE OWNERS. I AM JUST OUTSIDE THE COVERAGE OF THIS BULLETIN AND HAD MY BOYFRIEND NOT JACKED UP THE VEHICLE AND CHECKED HIMSELF AFTER RESEARCHING THE BULLETINS, WE WOULD STILL BE UNAWARE OF THE ACTUAL PROBLEM. I, AND OTHER OWNERS NEED THE PROBLEMS ADDRESS IN BULLETIN 14M01 REMEDIED BY WARRANTY EXTENSION OR OTHER SATISFACTORY MEANS TO COVER A PROBLEM THAT
FOR 2 YEARS I'VE BEEN GETTING RECALL NOTICES TO REPLACE A FAILING FUEL PUMP RELAY FOR OUR JEEP. EVERY TIME I SCHEDULE AN APPOINTMENT TO ADDRESS THE RECALL I'M TOLD THAT THE PART IS NOT AVAILABLE. WHILE DRIVING THE VEHICLE WILL RANDOMLY STALL OUT AND WILL NEED TO BE RESTARTED. THIS SITUATION POSES A SAFETY ISSUE AND COULD LEAD TO AN ACCIDENT WHICH COULD BE POTENTIALLY FATAL. CHRYSLER CORPORATION NEEDS TO BE ACCOUNTABLE FOR THIS AND TAKE ALL NECESSARY STEPS TO INSURE THE SAFETY OF ITS VEHICLES AND ITS OCCUPANTS. (RECALL RELATED INCIDENT) TS
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TATE DODGE CHRYSLER JEEP RAM (LOCATED AT 7429 RITCHIE HWY, GLEN BURNIE, MD 21061, (410) 766-2560) WAS CONTACTED AND MADE AWARE OF THE ISSUE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
WHEN IN MOTION (HAS HAPPENED MULTIPLE TIMES ON THE HIGHWAY) THE ENGINE WILL STALL AND THE ENGINE CUTS OFF RANDOMLY WHILE DRIVING. NO ERROR CODES OR WARNINGS COME ON, POWER STEERING AND POWER BRAKES NO LONGER FUNCTION EITHER BUT THE RADIO STAYS ON. DEALER HAS REPLACED THE FUEL PUMP RELAY TWICE BUT ITS NOT FIXED. BECAUSE THE COMPUTER DOESN'T RECOGNIZE AN ERROR THE DEALER HAS SAID THEY CAN'T DIAGNOSE IT AS AN ISSUE. BUT JEEP FORUMS WIDELY SHOW THAT MANY PEOPLE ARE STILL HAVING THIS ISSUE..
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TRI-CITIES CHRYSLER DODGE JEEP RAM (869 E. STONE DR, KINGSPORT, TN 37660, (423) 799-3403) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE PASSENGER'S SIDE FRONT HEADREST AIR BAG DEPLOYED INDEPENDENTLY. RON LEWIS CHRYSLER DODGE JEEP RAM WAYNESBURG (1625 E HIGH ST, WAYNESBURG, PA 15370) WAS CONTACTED AND PROVIDED AN APPOINTMENT FOR THE CONTACT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 215,000.
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED CHRYSLER DODGE JEEP RAM OF SEATTLE (13733 AURORA AVE N, SEATTLE, WA 98133, (206) 365-3530) AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
WHEN I WAS DRIVING STRAIGHT DOWN THE STREET GOING ABOUT 35 MPH, I HEARD A LOUD EXPLOSIONS LIKE NOISE AND THEN MY JEEP BECAME DISABLED. I TOOK THE VEHICLE TO THE SHOP AND I WAS TOLD THAT THE VEHICLE WAS TOTALED AND THAT THE BODY AND FRAME OF THE VEHICLE HAD COMPLETELY SEPARATED ITSELF FROM THE VEHICLE. I HAVE BEEN TOLD BY SEVERAL PEOPLE WHO HAVE INSPECTED MY VEHICLE INCLUDING THE DEALERSHIP AND INSURANCE COMPANY THAT THIS IS A MANUFACTURER DEFECT TO MY VEHICLE. EVERYONE WHO HAS INSPECTED THE VEHICLE HAS STATED THEY HAVE NEVER IN LIFE SEEN A VEHICLE COME APART THE WAY MY JEEP HAS AND IT SHOULD HAVE NEVER HAPPENED. THE DEALERSHIP AND I HAVE BEEN TRYING SINCE OCTOBER 6, 2020 TO GET MOPHAR AND FCA CUSTOMER CARE TO TAKE RESPONSIBILITY FOR THE VEHICLE AND SEND AN ENGINEER OUT TO INSPECT THE VEHICLE FOR RECALL. THE DEALERSHIP HAS EXPLAINED TO ME THAT THE VEHICLE HAS SLOWLY BEEN SEPARATING ITSELF FROM THE BODY DUE TO A MANUFACTURING DEFECT.
TL* THE CONTACT OWNED A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 35-40 MPH, THE VEHICLE STALLED AND THE STEERING WHEEL SEIZED WHILE GOING OVER A SPEED BUMP AND HIT A TREE. THE FRONT DRIVER'S AND PASSENGER AIR BAGS DEPLOYED. THE CONTACT SUFFERED INJURIES TO HIS LOWER BACK AND HEAD. MEDICAL ATTENTION WAS RECEIVED AS THE CONTACT WAS TRANSPORTED BY AMBULANCE. A POLICE REPORT WAS FILED. THE CONTACT WAS UNAWARE IF THE VEHICLE WAS TOWED OR NOT. THE DEALER HILL KELLY DODGE (6171 PENSACOLA BLVD, PENSACOLA, FL 32505) WAS NOTIFIED A DAY PRIOR TO THE COLLISION ABOUT SEVERAL WARNING LIGHTS THAT ILLUMINATED (CHECK ENGINE, SERVICE 4-WHEEL DRIVE, TRACTION CONTROL) AND SCHEDULED AN UPCOMING APPOINTMENT TO GET THE VEHICLE DIAGNOSED AS WELL AS THE RECALL REPAIR FOR NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 145,000.
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. AUTONATION CHRYSLER ROSEVILLE LOCATED AT 200 AUTOMALL DR, ROSEVILLE, CA 95661 WAS CONTACTED IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT WAS INFORMED THAT THE DEALER ONLY RECEIVED ONE PART PER WEEK TO SERVICE VEHICLES INCLUDED IN THE RECALL. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THE SHORTAGE OF PARTS. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE FAILURE LISTED IN THE RECALL. PARTS DISTRIBUTION DISCONNECT. THE FAILURE MILEAGE WAS 85,000.*DT*JB
I WAS DRIVING ON A CITY STREET WHEN THE VEHICLE LOST ACCERLATION. NO CHECK ENGINE LIGHT. I STEPPED ON GAS IT WOULDN'T ACCERLAT. I THEN PULLED THE VEHICLE OVER TO SIDE OF STREET. PUT IT IN PARK AND THEN TURN IT OFF. THEN I RESTARTED THE VEHICLE AND A LIGHTING BOLT CAME ON DASH. I COULDN'T GAIN SPEED, THE ONLY THING MY VEHICLE DID WAS ROLL IN DRIVE NOT SPEED AT ALL.
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE CONTACT FELT THE REAR END OF THE VEHICLE SUDDENLY LOWERED WITHOUT WARNING. AS THE VEHICLE LOWERED, THE VEHICLE BEGAN TO STALL AS HE DEPRESSED THE ACCELERATOR PEDAL. THE CONTACT PULLED OVER AND SAW THAT PART OF THE SUB FRAME WAS DETACHED FROM THE VEHICLE. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHERE HE WAS INFORMED THAT THE DRIVE SHAFT HAD DETACHED FROM THE VEHICLE. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
FEB 27, 2015 A RECALL WAS ISSUED FOR "IN THE AFFECTED VEHICLES, THE FUEL PUMP RELAY INSIDE THE TOTALLY INTEGRATED POWER MODULE (TIPM-7) MAY FAIL, CAUSING THE VEHICLE TO STALL WITHOUT WARNING". I HAVE BEEN TRYING TO GET MY CAR FIXED SINCE THE RECALL CAME OUT AND CAN NOT GET IT DONE. I HAVE BEEN TOLD OVER AND OVER AND OVER THEY DO NOT HAVE TO PART AND TO CALL BACK. REALLY COMING UP ON 6 YEARS NOW AND JEEP CAN NOT GET THE PART TO FIX MY CAR. WHAT AM I SUPPOSED TO DO TO GET IT FIXED?
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED WHILE DRIVING AT 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MANAGED TO COAST THE VEHICLE OUT OF THE WAY OF TRAFFIC TO THE SHOULDER OF THE ROADWAY. THE VEHICLE WAS RESTARTED AND RESUMED NORMAL OPERATION. THE CONTACT MENTIONED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO LARRY H. MILLER CHRYSLER DODGE RAM FIAT DENVER (2727 S HAVANA ST, DENVER, CO 80014 (720) 907 1243) WHERE IT WAS DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 121,000. PARTS DISTRIBUTION DISCONNECT.
I TOOK MY JEEP TO HAVE FUEL PUMP RELAY AND ALTERNATOR RECALLS SERVICED AT NAPLETON JEEP IN KISSIMMEE FL AND THE CAR BROKE DOWN A FEW DAYS AFTER BEING SERVICED, HAD THE CAR TOWED TO THE DEALERSHIP WHERE THEY CHARGED ME $189 TO SAY IT WAS THE STARTER THAT WAS BAD AND QUOTED ME $800, I FELT PUT OFF AND GOT THE CAR TOWED TO A DIFF PRIVATE OWNED SHOP FOR A SECOND OPINION, THE MECHANIC DID A FULL DIAGNOSIS AND PROVIDED PROOF THAT THE STARTER IS GOOD AND ITS THE ALTERNATOR, STATED THAT THE DEALERSHIP NOT ONLY INSTALLED IMPROPERLY BUT THAT THE PART IS FAULTY,. GROUND WIRE WAS NOT CONNECTED TO THE ENGINE AND THEREFORE IT COULDN'T BE STARTED ALTERNATOR CHARGE WIRE INSTALLED IN AN INCORRECT POSITION AND TUGGING ON HARNESS AND PROTECTIVE COVER CAN'T BE PLACED OVER POWER WIRE ALTERNATOR NOT CHARGING AND GETTING EXTREMELY HOT, ALL OF WHICH SHOULD BE COVERED UNDER WARRANTY, SO I WENT BACK TO THE DEALERSHIP AND ASKED FOR THE SERVICE MANAGER, OSCAR, WHO TOLD ME HE WOULD NOT ONLY NOT REFUND ANY MONEY FOR THE MIS DIAGNOSIS BUT HE WOULD ALSO CHARGE ME FOR ANY FURTHER REPAIRS EVEN THO THE PART THAT WAS INSTALLED TWO WEEKS AGO IS THE ONE THAT HAS AND ISSUE AND SHOULD ONE STILL UNDER THE SAME WARRANTY. THEN I WAS HARASSED BY SERVICE MANAGER WHO THREATENED VIOLENCE ON MY FAMILY OVER THE PHONE. THE JEEP NOW EVEN ONCE REPAIRED COULD HAVE SO MANY ISSUES ARISE AS WELL BECAUSE OF THE NEGLIGENCE THIS DEALERSHIP HAS SHOWN, THE HAVE UNDERQUALIFIED AND UNSUPERVISED TECHNICIANS DOING JOBS THEY ARE NOT READY T
THERE HAS BEEN A FUEL PUMP RELAY RECALL FOR TWO YEARS, FINALLY COME OUT WITH A REPAIR AND NOW THERE AREN'T ENOUGH PARTS. THIS IS A SERIOUS RECALL AND NEEDS TO BE ADDRESSED ASAP.
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO MANCARI'S CHRYSLER DODGE JEEP RAM (4630 95TH ST, OAK LAWN, IL 60453; (708) 423-0910) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE AND THAT THE MANUFACTURER WAS ONLY PROVIDING ONE PART PER WEEK. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE THE VEHICLE WOULD FAIL TO ACCELERATE INTERMITTENTLY, AS WELL AS, THERE WAS NO WARNING LIGHT TO INDICATE WHEN THE FAILURE WOULD OCCUR. THE CONTACT WOULD HAVE TO RELEASE THE ACCELERATION PEDAL AND SLOW DOWN FIRST BEFORE THEY COULD PICK UP IN SPEED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO INFORMED THE CONTACT THAT THEIR FUEL PUMP RELAY SWITCH NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE RECALL WAS REGARDING THE VEHICLE'S EXTERNAL RELAY SWITCH, WHICH, WAS OUTSIDE OF THE RELAY BOX. THE CONTACT WAS TOLD BY THE DEALER THAT THEY COULD REPLACE THE ENTIRE RELAY SYSTEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, HOWEVER, THEY DECIDED NOT TO REPLACE THE ENTIRE RELAY BOX. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.
STARTED THE VEHICLE TO GO PICK LUNCH UP. DROVE 1/2 MILE TO RESTAURANT. PULLED INTO PARKING SPOT WHEN THE VEHICLE BEGAN TO SHUDDER. PUT THE VEHICLE IN PARK WHEN IT BEGAN TO STALL AND THE ENGINE LIGHT CAME ON. MULTIPLE CALLS MADE TO DEALERSHIP TO HAVE THE RECALL FIXED. THEY HAVE GIVEN EXCUSE AFTER EXCUSE ABOUT NOT BEING ABLE TO FIX IT. NO OPTIONS WERE GIVEN TO HELP REMEDY THE ISSUE. THE VEHICLE IS NOT SAFE TO DRIVE.
STARTING EARLY IN 2019 MY VEHICLE STARTED HAVING ISSUES WITH STALING . A RECALL (V62) WAS ISSUED TO RESOLVE THIS ISSUE. MY VEHICLE WAS "REPAIRED " PER V62 RESOLUTION ON 1/5/2021 @ CORINTH CDJR IN CORINTH MS. SINCE, THE 5TH MY VEHICLE HAS STALLED 10 TIMES IN LESS THAN 100 MILES DRIVEN. GENERALLY WHILE BREAKING ON AN INCLINE OR DECLINE. INCLUDING 2 TIMES TODAY WHILE TAKING MY KIDS TO SCHOOL.
I WAS DRIVING DOWN THE ROAD AND ALL OF A SUDDEN ALL THE LIGHTS ON THE DASH LIT UP AND THEN THE VEHICLE COMPLETELY SHUT DOWN, WITH NO POWER. THIS HAPPENED WHILE I WAS DRIVING, SO THANK GOD IT HAPPEN LATE WHEN THERE WAS NO TRAFFIC. I IMMEDIATELY SMELLED ELECTRICAL BURNING AND THERE WAS ABSOLUTELY NO POWER TO THE VEHICLE. I HAD TO HAVE THE VEHICLE TOWED TO THE DEALERSHIP. THE DEALERSHIP DETERMINED THAT THE ALTERNATOR BURNED UP AND DAMAGED THE BATTERY. THIS EXACT ISSUE IS RECALL T36 BUT JEEP STATES THAT THAT RECALL DOES NOT APPLY TO MY VEHICLE BECAUSE I HAVE A 220AMP ALTERNATOR. OBVIOUSLY, IF MY VEHICLE EXPERIENCED THE EXACT SAME SYMPTOM THAT THE T36 RECALL IS FOR, THE 220AMP ALTERNATOR IS ALSO AFFECTED. THE INITIAL REPAIR COST ME $1500. A MONTH LATER I HAD TO HAVE ANOTHER REPAIR FOR $3000, DUE TO ELECTRICAL ISSUES, WHERE THE PARKING ASSIST AND BLIND SPOT ASSIST MODULES WENT OUT, ALONG WITH A HEADLAMP MOTOR ASSEMBLY. IT HAS BEEN 3 MONTHS SINCE THAT REPAIR AND NOW I HAVE MORE ELECTRICAL ISSUES. THE CHECK ENGINE LIGHT HAS COME ON AGAIN AND I GET A SERVICE 4WD SYSTEM, THE HEAT IS INTERMITTENT, AND MY TEMP GAUGE DOESN'T MOVE. I HAVE BEEN EMAILING BACK AND FORTH WITH JEEP CUSTOMER CARE BUT THEY JUST KEEP SAYING THAT THE T36 ALTERNATOR ISSUE DOESN'T APPLY TO MY VEHICLE.
4X4 SERIVICE ON MY 2012 JEEP GRAND CHEROKEE TURNS ON ALL THE TIME AND I'M WORRIED IT WON'T RIDE THE SAME IN THE RAIN WHEN IT HAS TO RUN WITH ALL 4 WHEELS AND IT'S JUST RUNNING WITH 2 WHILE DRIVING I'M REALLY CONCERN
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED DAVE DENNIS CHRYSLER JEEP DODGE RAM (4232 COLONEL GLENN HWY, DAYTON, OH 45431, (937) 429-5566) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED RAMSEY CHRYSLER JEEP DODGE RAM (1555 NJ-17, RAMSEY, NJ 07446: (201) 818-9600) AND CHRYSLER DODGE JEEP OF PARAMUS (315 NJ-4, PARAMUS, NJ 07652: (201) 488-9000) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.*JB
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER LAMBERT AUTO SALES (5 RIVER RD, CLAREMONT, NH 03743, (603) 543-0188) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
2012 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO NHTSA SAFETY RECALL. 19V-813. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS
RADIO NOT WORKING AT ALL SOMETIMES OR DELAYED. VOLUME NOT WORKING OR DELAYED BACK UP CAMERA NOT WORKING OR DELAYED AIR SUSPENSION NOT WORKING AT ALL.
I HAVE BEEN CONTACTING GARBER AUTO MALL JEEP DEALER SINCE APRIL 23, AND I AM ALWAYS TOLD NO PARTS ARE AVAILABLE FOR MY FUEL PUMP RELAY SAFETY RECALL.
I HAVE BEEN HAVING MY CAR RANDOMLY SHUT OFF WHILE IN DRIVE FOR OVER A YEAR. I'M SCARED OF DRIVING MY OWN CAR. IT HAS HAPPENED TO ME WELL OVER 25 TIMES. I'VE ASKED THE CONNECTICUT DEALERSHIPS (WETMORE'S AND NORTHWEST HILLS) ABOUT THIS MULTIPLE TIMES AND AS OF TODAY THEY SAY THERE IS NO FIX AND THEY CAN'T DO ANYTHING BECAUSE THERE IS NO FIX FOR THE RECALL. IT HAPPENS WHEN I'M DRIVING AND BRAKING AND TURNING LEFT, SUCH AS TURNING LEFT OFF A RAMP OR GOING DOWN A HILL AND SLOWING TO TURN LEFT OR SLOWING ON A BIG HILL AT A STOP LIGHT. THE CAR COMPLETELY STOPS. THE BRAKES STOP WORKING AND POWER STEERING IS LOST. THEN I HAVE TO PUT IT IN PARK AND WHEN I PRESS START IT RESTARTS. BUT THIS IS DANGEROUS. I ALSO HAVE A SPECIAL WARRANTY I PAID FOR AND BECAUSE THERE IS A RECALL THE DEALERSHIP SAID MY WARRANTY THAT I PAID $4K FOR IS USELESS BECAUSE OF THE RECALL. DOES SOMEONE HAVE TO DIE FOR THIS TO MATTER?
NHTSA RECALL NUMBER 19V-813 RECALL DATE: NOVEMBER 14, 2019 REPAIR PARTS ARE STILL NOT AVAILABLE AFTER ONE YEAR. VEHICLE HAS EXPERIENCED STALL WHILE DRIVING AND NOW DOES NOT START. DEALERSHIP OFFERED TO TOW VEHICLE TO DEALERSHIP BUT NO ESTIMATE ON TIME FOR REPAIR. RECALL R09 WAS PREVIOUSLY COMPLETED.
DUE TO THE SAFETY RECALL V62 I'VE EXPERIENCED MULTIPLE INCIDENTS OF MY 2012 GRAND CHEROKEE STALLING WHILE DRIVING. WITHIN 6 MONTHS I'VE HAD THE RELAY SENSORS REPLACED TWICE (NO CHARGE) AND A NEW FUEL PUMP, $1,200 OUT OF POCKET AND MY JEEP STILL STALLED. THIS IS NOW THE 4TH TIME MY JEEP IS SITTING AT THE DEALERSHIP WITH NO FIX AND FCA WILL NOT REIMBURSE ME FOR A RENTAL. MY CASE MANAGER FROM FCA SAID I AM OUT OF WARRANTY, SINCE WHEN DOES A SAFETY RECALL FALL UNDER A WARRANTY? SO EITHER I DRIVE AN ACCIDENT WAITING TO HAPPEN OR CONTINUE TO PAY FOR A RENTAL SO THAT I CAN GET BACK AND FORTH TO WORK. THIS IS UNACCEPTABLE THAT FCA STILL DOES NOT HAVE A FIX FOR THIS AND NOW INSTEAD OF A CAR PAYMENT I'M PAYING TWICE AS MUCH FOR A RENTAL.
THE LATEST INCIDENT HAPPENED SUNDAY 11/29/20. PRIOR TO THIS, THE EVENT HAS HAPPENED AT LEAST 4 OTHER TIMES. WHILE DRIVING AT HIGHWAY SPEED 55-70 AND SLOWLY COMING DOWN TO A STOP ON A RAMP OR TURNING THE VEHICLE WHILE DECREASING SPEED, THE ENGINE WILL STOP RUNNING. NO VISUAL OR AUDITORY WARNINGS HAPPEN, YOU'RE ONLY AWARE WHEN YOU FEEL THE POWER STEERING HAS GONE AWAY, AND THE TACHOMETER READS ZERO RPM. I HAVE BEEN ABLE TO SAFELY PULL OFF AND STOP IN EACH EVENT, THE VEHICLE NEEDS TO BE CYCLED OFF AND THEN RESTARTED. THE SAFETY CONCERN IS THIS EVENT COULD HAPPEN INTO LEFT TURN ACROSS ONCOMING TRAFFIC WITH NO ABILITY TO ACCELERATE OUT OF HARMS WAY.
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
I'VE HAD A RECALL ON MY TRUCK FOR OVER A YEAR ON THE FUEL PUMP RELAY SWITCH. I'VE BEEN CALLING ABOUT MY RECALL NUMEROUS OF TIMES & PINEBELT JEEP & CHRYSLER IN LAKEWOOD NJ CONTINUES TO TELL ME THE PARTS ARE NOT AVAILABLE YET BUT ARE NOT ATTEMPTING TO TRY & DO SOMETHING ELSE IN THE MEANTIME!!! THEY CONTINUE TO TREAT ME AS IF I'M AN IDIOT! I PURCHASED THE CAR FROM THERE OVER 4 YRS AGO & THEY ARE NOT TREATING ME AS A VALUED CUSTOMER!!!! I'VE ASKED NUMEROUS OF TIMES FOR A LOANER BECAUSE MY TRUCK IS NOT STARTING NOW & I'M A NURSE SO I NEED TO GET TO WORK!!! I HAVE NO OTHER WAY OF GETTING TO WORK BUT WITH MY TRUCK! I'VE HAD TO PAY FOR LYFT DRIVER TO TAKE ME AT TIMES WHICH COST AN ARM & A LEG ALL BECAUSE I CAN'T GET NO COOPERATION WITH PINEBELT! I FINALLY GOT AN APPT FOR NOVEMBER 27,2020 BUT NOW THEY'RE TELLING ME THAT I HAVE TO PAY FIR A TOW & PAY FOR THE DIAGNOSTIC IF MY TRUCK DOES NOT START!!! LIKE HOW THE HECK IS THAT MY FAULT???!!! MY TRUCK IS NOT STARTING BECAUSE OF THIS RECALL!!!!! I'VE BEEN SOOOOO FRUSTRATED WITH THESE PEOPLE FOR OVER A YEAR BUT THEY CAN NOT GIVE ME A SIMPLE SOLUTION OR HELP ME AS A VALUED CUSTOMER!!! I'VE NEVER SEEN ANYTHING LIKE THIS!! IT'S TRULY SAD! I'M STILL PAYING FOR A TRUCK THAT I CAN'T USE ALL THE TIME BECAUSE I NEVER KNOW WHEN IT'S GOING TO START OR BREAK DOWN ON ME!!! I NEED A RESOLUTION ASAP!!! WHAT ELSE CAN I DO??!!! PLEASE SOMEONE HELP ME!!
I WAS DRIVING TO WORK ONE MORNING, WHEN I BEGAN TO SMELL SOMETHING BURNING. I THEN SAW SMOKE COMING FROM UNDER THE HOOD. I IMMEDIATELY PULLED OVER, ON THE SIDE OF THE STREET, TURNED THE VEHICLE OFF, AND POPPED THE HOOD. I SAW THAT THE ALTERNATOR WAS LITERALLY ON FIRE! IT THEN, BURNED OUT AND BEGAN TO SMOKE. I THEN, DISCONNECTED THE BATTERY AND CALLED A TOW TRUCK. NEEDLESS TO SAY, I HAD TO REPLACE THE ALTERNATOR. I THOUGHT THIS WAS RANDOM, UNTIL I SAW THE ISSUE ONLINE. I CONTACTED THE CHRYSLER, DODGE, JEEP DEALERSHIP WHERE I PURCHASED THE VEHICLE, BUT THEY SAID THEY KNEW NOTHING OF THIS ISSUE. CAN I BE REIMBURSED FOR THE PURCHASE OF THE REPLACEMENT ALTERNATOR?
VEHICLE STRUGGLES TO START.
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING 25 MPH, THE VEHICLE STARTED TO HESITATE WITH BATTERY WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OVER AND PARKED ON THE SIDE OF THE ROADWAY. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO AUTONATION DODGE RAM ARAPAHOE (10743 E ARAPAHOE RD, CENTENNIAL, CO 80112; (303) 578-6107) WHERE THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000.
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. ADDITIONALLY, WHILE MAKING A RIGHT TURN, THE STEERING WHEEL FAILED TO OPERATE CORRECTLY AND BECAME DIFFICULT TO STEER. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER OF THE ROADWAY, SHIFTED THE VEHICLE INTO NEUTRAL, TURNED OFF AND RESTARTED THE VEHICLE AND THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO GLENDALE DODGE CHRYSLER JEEP (900 S. BRAND BLVD, GLENDALE, CA 91204, (818) 242-4161) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 129,000.
THE DRIVER'S SEAT HEADREST ACTIVE HEAD RESTRAINT DEPLOYED OPEN WHILE I WAS PUTTING ITEMS INTO THE BACK SEAT FROM THE PASSENGER SIDE. THE CAR WAS STATIONARY, BUT RUNNING, BUT HADN'T BEEN JARRED OR HIT TO PROVOKE THE DEPLOYMENT. THE PLASTIC TABS ON THE INSIDE ARE BROKEN, AND I'M NOT ABLE TO RESET THE HEADREST INTO POSITION, AND ESSENTIALLY HAVE TO HOLD IT IN PLACE WITH MY HEAD WHILE I DRIVE (NOT THE MOST DESIREABLE WAY TO DRIVE). I WENT TO JEEP TO SEE WHAT IT WOULD COST TO REPAIR (OR REPLACE) AND I WAS TOLD THAT THEY NO LONGER MANUFACTURE, NOR CARRY THE PART. ..... THEY NO LONGER MANUFACTURE NOR CARRY A PART FOR AN 8 YEAR OLD CAR? I FIND THAT VERY SUSPICIOUS. I'D LIKE TO KNOW IF THERE IS SOMETHING THAT CAN BE DONE ABOUT THIS. THE FRONT PASSENGER SEAT HEADREST HAS NOT DEPLOYED (YET), BUT I HOPE IT DOESN'T DEPLOY INADVERTENTLY WHILE SOMEONE IS SITTING IN THE SEAT.
THIS VEHICLE HAS ON AT LEAST FOUR SEPARATE OCCASIONS IN THE LAST 2 YEARS JUST SIMPLY STOPPED RUNNING. TO BE CLEAR, EACH TIME I WAS IN THE MIDDLE OF DRIVING SOMEWHERE AND THE ENGINE WOULD JUST STOP. EACH TIME, I WAS DRIVING SOMEWHERE LOCALLY AND ON CITY STREETS. THE FIRST FEW TIMES THIS HAPPENED, I WAS EITHER STOPPED AT A STOP SIGN, OR STOPPED AT A RED TRAFFIC LIGHT, AT WHICH, I EITHER "FELT" THE ENGINE STOP, OR I REALIZED IT WHEN I WENT TO PROCEED AFTER THE STOP AND GOT NO REACTION FROM THE CAR WHEN I HIT THE GAS AND TRIED TO PROCEED ON MY WAY. THESE TIMES, I SIMPLY TURNED OFF THE IGNITION, AND STARTED THE ENGINE AGAIN. I DON'T REMEMBER AND DIDN'T TAKE NOTE OF WHETHER ALL ELECTRICAL HAD TURNED OFF OR NOT. BUT THE MOST RECENT TIME THIS HAPPENED WAS VERY CONCERNING. IT WAS JULY 10TH, APPROXIMATELY 11PM, AND I WAS DRIVING ON A LOCAL BOULEVARD AT APPROXIMATELY 40-45MPH WHEN, AGAIN, THE ENGINE JUST STOPPED. THIS OF COURSE, DISABLED POWER STEERING AND POWER BRAKES. HEADLIGHTS AND RADIO CONTINUED TO WORK. THANKFULLY, I WAS ABLE TO SAFELY PULL OVER AND TURN ON MY HAZARDS. I THEN TURNED OFF THE IGNITION, AND WAS ABLE TO START THE ENGINE AGAIN. THE CAR HAS NOT REPLICATED THE ISSUE SINCE THEN, BUT I HAVE TO CONSIDER THIS WHEN I TAKE MY FAMILY FOR A DRIVE/TRIP. I HAVE TO CONSIDER THEIR SAFETY, AND THE THOUGHT THAT IT COULD JUST STOP IN THE MIDDLE OF A TURN OR AT HIGH SPEEDS ON THE FREEWAY, OR BOTH, IS VERY CONCERNING. THE FACT THAT THE ENGINE JUST STOPS, (AND DOESN'T SPUTTER OR SHUDDER O
ON TWO OR THREE OCCASIONS IN THE LAST YEAR, WHEN I GO TO START THE ENGINE, THE ENGINE CRANKS MANY TIMES, BUT WON'T START. I WOULD TYPICALLY BELIEVE THIS TO BE A "NO FUEL TO THE ENGINE" ISSUE OR "NO SPARK", BUT ONCE I'M ABLE TO STOP THE CAR FROM CRANKING (WHICH HAS BEEN AN ISSUE) AND ATTEMPT TO START THE ENGINE AGAIN, IT DOES SO WITHOUT INCIDENT. IT MAKES ME THINK THAT THERE IS AN ELECTRICAL ISSUE IN THE IGNITION SYSTEM. THERE IS NO RHYME OR REASON AS TO WHEN THIS HAPPENS OR MAY HAPPEN.
THE RECALL WAS ISSUED ONE YEAR AGO AND NO FURTHER ACTION HAS OCCURRED.
THE LEATHER DASHBOARD ON MY JEEP GRAND CHEROKEE IS DELAMINATING (I.E., DETACHING FROM THE DASHBOARD). CHRYSLER IS AWARE OF THE PROBLEM AND ISSUED AN "X-81" EXTENDED WARRANTY (WHICH THEY FAILED TO COMMUNICATE TO CONSUMERS) AND IS NOW REFUSING TO TAKE STEPS TO CORRECT THE ISSUE. THIS PROBLEM CAUSES A DISTRACTION WHILE OPERATING THE VEHICLE AND IF IT CONTINUES TO WORSEN IT MAY IMPEDE VISIBILITY.
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS COASTED TO THE SHOULDER OF THE ROAD, RESTARTED, AND RESUMED NORMAL VEHICLE OPERATIONS. TATE DODGE CHRYSLER JEEP, INC (7429 RITCHIE HWY, GLEN BURNIE, MD 21061, (410) 994-2737) WAS CONTACTED AND INFORMED THE CONTACT THAT THE PARTS WERE NOT YET AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 189,000. (RECALL RELATED INCIDENT) TS
THE ENGINE LIGHT IS ILLUMINATED SO WE TOOK IT FOR DIAGNOSIS TO A JEEP/CHRYSLER DEALERSHIP FOR DIAGNOSIS. THE DIAGNOSIS FOR MY VEHICLE IS LOW COMPRESSION IN CYLINDERS #1 AND #2 CAUSING A MISFIRE. THE CODE IS P0302. THE IRONY OF THIS DIAGNOSIS IS THAT CHRYSLER KNOWS ALL ABOUT THIS PROBLEM AND HAS ISSUED A CYLINDER HEAD EXTENSION WARRANTY FOR ONLY THE LEFT SIDE OF THE ENGINE. MEANING THAT CHRYSLER WILL REPAIR THE LEFT SIDE (UNDER WARRANTY) BUT WILL NOT WARRANTY THE RIGHT SIDE OF THE ENGINE THAT SUFFERS FROM THE SAME PROBLEM. CYLINDER #1 IS COVERED BY THE EXTENDED WARRANTY 10 YEARS 150,000 MILES AND CYLINDER #2 WAS COVERED UNDER THE ORIGINAL POWER TRAIN 5 YEARS 100,000 MILES AND WE ARE STILL UNDER 100,000 MILES ON THE VEHICLE. UNUSUAL WEAR AND FAILURE IN THE UPPER CYLINDERS AND VALVES ARE PERVASIVE PROBLEMS WITH 2011-13 JEEP GRAND CHEROKEES WITH THIS ENGINE I WAS ADVISED BY THE TECHNICIAN AT LARRY MILLER CHRYSLER THAT LKQ AND C&K DO NOT OFFER AFTERMARKET ENGINES FOR THIS MAKE AND MODEL SO THE FACTORY MOTOR SEEMS TO BE OUR ONLY HOPE. WE HAVE SUBMITTED A CLAIM TO CHRYSLER CORP AND AM GETTING THEIR "GENERIC AUTOMATIC EMAIL THAT STATES OUR CLAIN HAS BEEN CLOSED". ONE REPRESENTIVAE EVEN ASKED US TO SUBMIT THE STAMPED WORK ORDER AND ANY RECEIPTS, WHICH WE DID 10 DAYS AGO. TODAY WE CALLED TO ASK ABOUT OUR CLAIM AND ARE BEING TOLD IT HAS BEEN CLOSED AND THEY HAVE NOT GOVEN US ANY EXPLANATION OTHER THAN IT IS OUTSIDE THE WARRANTY. HOW CAN 1 SIDE OF THE ENGINE BE COVERED BUT THE OTHER SIDE
VEHICLE STALLS WHILE IN MOTION. ALL ELECTRICAL CONTINUES TO OPERATE, ENGINE SHUTS DOWN WITH NO WARNING. LIKELY RELATED TO NHTSA RECALL 19V-813. ALWAYS OCCURS WITHIN ~10 MINUTES OF START. THIS RECALL WAS PUBLISHED 12 MONTHS AGO (ON TOP OF A PREVIOUS RECALL FOR SAME ISSUE). MANUFACTURER STILL DOES NOT HAVE A FIX "NO PARTS AVAILABLE". THIS ISSUE IS GOING TO KILL SOMEONE, IF IT HAS NOT ALREADY.
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. TOWNE CHRYSLER DODGE JEEP RAM (5130 CAMP RD, HAMBURG, NY 14075; (716) 646-5200) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AFTER A WHILE. THE CONTACT STATED THAT THE FAILURE TO START WAS INTERMITTENT HOWEVER, CURRENTLY THE VEHICLE WAS NOT ABLE TO BE STARTED. THE APPROXIMATE FAILURE MILEAGE WAS 46,500. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF*JB
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA RECALL NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER FARRISH CHRYSLER JEEP DODGE RAM (9610 FAIRFAX BLVD, FAIRFAX, VA 22031, (703) 273-0200) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PRESTIGE CHRYSLER JEEP DODGE (6520 CENTENNIAL CENTER BLVD, LAS VEGAS, NV 89149 702-309-8000) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT THE CONSUMER STATED JEEP REPLACED THE FAULTY FUEL PUMP BUT DISAPPOINTED THERE IS NO RESOLUTION AFTER THE 12 MONTHS. *TR
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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