2012 Jeep Grand Cherokee complaints

The contact owns a 2012 Jeep Grand Cherokee. The contact stated while driving approximately 60 MPH, the vehicle slowly lost motive power. The contact veered to the side of the roadway and had the vehicle towed to the dealer. The dealer diagnosed that the power train control module had failed and caused the battery to become drained. The battery and power train control module was replaced. The contact stated that the diagnostic test and the failure experienced were related to the previous repair on January 20, 2019, of NHTSA Campaign Number: 17V435000 (Electrical System). The manufacturer was made aware of the failure. The approximate failure mileage was 115,000.

Purchased this vehicle used 11/13/2019 and was advised of a fuel pump relay recall (V62). It's now Sept 8th 2021 and I've still not been advised by my dealer that parts are available. They claim that they're only able to order one recall kit/week.

The contact owns a 2012 Jeep Grand Cherokee. The contact stated while driving 40 MPH, the vehicle stalled. The contact stated no warning light was illuminated. The contact was able to restart the vehicle within 15 minutes and drove to his destination. The contact called the local dealer and made them aware that the VIN was associated with NHTSA Campaign Number: 19V813000 (Electrical System) however, it was confirmed that the part was not yet available. The contact then called DeCozen Chrysler Jeep Dodge RAM (225 Bloomfield Ave, Verona, NJ 07044, (973) 744-2000) and it was confirmed that the part was not yet available. The contact continued to experience failure. The contact towed the vehicle to the first dealer and associated the failure experienced with the recall. The dealer confirmed that parts were still not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer had been informed of the failure. The failure mileage was approximately 90,000. Parts distribution disconnect.

Since purchasing this vehicle, the entire wood trim inside the vehicle has broken off chunk by chunk and continues to do it. It started with the front around the start button and has worked around to the passenger dash and now is falling off on the doors. Sometimes I will get in my vehicle and see a piece of wood on the floor board. Dealership states that only the carbon fiber trim on the SRT is covered but not the wood for my 2012 Jeep Grand Cherokee Overland. First started when my leather dash started to bubble and wrinkle up. Also, the plastic vents on the dash broke during the leather dash bubbling up and once that was fixed by recall, dealership stated that plastic vent is not covered even though it is caused by the leather wrinkling and bubbling up.

Paint above windshield has deteriorated and has rust bubbles. Paint first looked almost burnt then turned white/grey in color. The sun roof stopped working shortly after. Spot has increasingly become bigger and bigger. It has doubled in size in less than 3 months. I have had nothing but issues with this vehicle.

The contact owns a 2012 Jeep Grand Cherokee. The contact stated while driving approximately 5 MPH and when depressing the brake pedal, the contact heard a crack underneath the vehicle. The vehicle was towed to an independent mechanic and diagnosed with needing the sub frame bolts replaced. The vehicle was not repaired. The vehicle was then towed to a local dealer where it was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 200,000.

The contact owns a 2012 Jeep Grand Cherokee. The contact stated that while driving, the vehicle stalled without warning. Additionally, the vehicle failed to start-up on several occasions. The contact received notification of NHTSA campaign number: 19V813000 (Electrical System) however, the part to do the recall repair was unavailable. The vehicle was taken to an independent mechanic and the contact was informed that the TIPM needed to be replaced. The contact called the local dealer who stated that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 77,000. Parts distribution disconnect.

I purchased my vehicle Aug., 16, 2018. While driving the vehicle will shut off and loss of all power occurs. It is extremely frightening and dangerous. I know there has been a recall for this issue and when I look up my vehicle under recalls it is showing that all recalls have been taken care of. The dealership has never solved the issue I have and it continues to happen. What do I do in a situation like this? This has been going on since I purchased the vehicle several times on several different occasions. After looking up the carfax report I've realized this vehicle has had a problem with shutting off while driving since it was new.

2012 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO TIPM SAFETY RECALL. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE PART WAS UNAVAILABLE TO COMPLETE THE RECALL REPAIR.

Lifter & camshaft failed while driving on the highway The engine response failed while driving & just about caused an a car pile up on the highway, all while dumping fuel out of exhaust! The dealer knows about the the flaw with the 100,000+ with the same issue, will not fix it unless owner pays over 4K+ & will not address the extremely hazardous issue. The independent Service place says it’s a flaw from the production & that Jeep knows but won’t resolve it, unless owner pays.

The activated headrest on the passenger side deployed while driving. No accident occurred and this problem appears to be an issue on similar vehicles. There was also a class action lawsuit about this so there should be a recall issued due to the plastic piece inside wearing down. This could easily cause a wreck or kill somebody!

The contact owns a 2012 Jeep Grand Cherokee. The contact received a recall notification for NHTSA Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2012 Jeep Grand Cherokee. The contact stated that after the vehicle was repaired under NHTSA Campaign Number: 19V813000 (Electrical System) the vehicle stalled intermittently. The contact stated that while driving at various speeds, the vehicle stalled intermittently while decelerating. The vehicle was taken to the dealer on four separate occasions and the fuel pump relay was replaced twice however, the failure recurred. The dealer was unable to duplicate the failure. There was no fault code detected. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and several cases were opened. The contact was informed that since the dealer was not able to plicate the failure, no assistance would be provided. The approximate failure mileage was 142,000.

My vehicle will not start from time to time. At times, when it starts, it quickly shuts off and does not run. I am nervous that my vehicle could crash or be harmful to my family or others. My vehicle is currently unreliable at this time as I am unable to get the recall fuel pump relay part at any nearby dealership as there is a waiting list and they can only order one part every 7-10 days. These series of events have been happening for the past 6 months. Our records indicate that your vehicle [1] was included in previous Safety Recall P54 (NHTSA 14V-530) or Safety Recall R09 (NHTSA 15V-115). The remedy for the previous recalls was to replace the fuel pump relay. If you had either of these recalls completed, the installed remedy relay is susceptible to silicon contamination on the relay contacts, which can cause the relay to fail. A fuel pump relay failure can result in a no-start condition or an engine stall condition if the vehicle is running. A vehicle engine stall while driving can cause a vehicle crash without prior warning. (RECALL RELATED INCIDENT) TS

The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and informed that the part to do the recall repair was not yet available. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed however, the vehicle failed to respond. The vehicle was jump-started. The dealer was contacted and informed the contact that the part was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 101,691. Parts distribution disconnect.

The contact owns a 2012 Jeep Grand Cherokee. The contact stated while driving at various speeds, the vehicle stalled and shut-off without warning. On several occasions, the vehicle nearly crashed due to the sudden failure. The vehicle was taken to the local dealer who diagnosed that the failure was related to the NHTSA recall campaign number 19V813000 (Electrical System) however, the part was not yet available. The contact indicated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not yet notified of the failure. Parts distribution disconnect. The failure mileage was 112,000.

Engine stalls without warning causing full loss of power, including power steering and ability to brake properly... ends in engine failure as well. This has resulted in MULTIPLE CLOSE ENCOUNTERS AND LATELY IT CAUSED ME TO HIT THE CURB AND DAMAGED FRONT RIGHT WHEEL.. WILL IT BE ANOTHER CAR AND A CRASH NEXT TIME!???

The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19V813000 (Electrical System) however, the part to do the recall repair was unavailable. The contact called the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving at an undisclosed speed, the vehicle loss motive power and stalled. The failure mileage was 110,000. Parts distribution disconnect.

Took my car into dealership for recall (fuel relay) repair on June 7, 2021. They said they could not get the part until July. Car stalled in middle of driving and had it towed to dealership on June 28, 2021. The still could not get the part and gave me no ETA. No idea where to escalate this further but wanted to start here, nothing on the Jeep website to file a complaint. Is there any guidance you can provide to get any attention in the matter? Dealership: Somerset Jeep and Chrysler, Somerset Massachusetts Thank you, Kathleen

I have repeatedly tried to get the recalls fixed for my 2012 Jeep Grand Cherokee, but all of the local dealers tell me Chrysler is only releasing one part per month per dealership and to just "wait!" I do not feel safe driving my vehicle. My vehicle is getting older, and other things keep needing to be repaired on the vehicle. It is just a matter of time before something bad happens to me. If they know there is a problem, how are they getting away with only releasing "one part per week" to each dealership across the country? This is gross negligence on Chrysler's part and a waiting game for something catastrophic to happen to people like me. Can you please offer a solution? I'm not as concerned about the visor. Should I be concerned about about the other recall besides the fuel pump? When I call the dealer, they say when the V62 part "for me" comes in, they will do all the recalls together, but I'm on a list "with a 100 people before me!" That is so unsettling...it could be more than a year!

The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19V813000 (Electrical System) however, the part to do the recall repair was unavailable. The contact called the dealer and was informed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and contacted the dealer but could not get in touch with anyone. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2012 Jeep Grand Cherokee. The contact received a recall notification for NHTSA Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was not available. The contact called Bergeron Auto - Chrysler Dodge Jeep Ram (3525 Veterans Memorial Blvd, Metairie, LA 70002, (504) 888-2131), Ray Brandt Chrysler Dodge Jeep Ram (1660 Westbank Expy, Harvey, LA 70058, (504) 356-7062), Premier Chrysler Jeep Dodge Ram Fiat (13000 I-10 Service Rd, New Orleans, LA 70128, (504) 273-6155) and Lakeshore Chrysler Dodge Jeep RAM FIAT (330 E. Howze Beach Rd, Slidell, LA 70461, (985) 641-9595) and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 19V813000 (Electrical System) however, the part to the recall repair was not yet available. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The consumer received information from Fiat Chrysler Automobiles (FCA) on June 2021 regarding the replacement part being available, but no call from the dealer to schedule the appointment to replace the part. Consumer stated issue has been resolved.*JB

UNKNOWN: Fact: My 2012 Jeep Grand Cherokee Overland fuel pump relay can fail while driving and cause a vehicle crash without warning. This information was provided in December, 2019, in a letter/notice from FCA. The recall number is V62/NHTSA 19V-813. Replacements for this Fuel Pump Relay are being supplied to Dealerships at the rate of 1 per week. This is unnacceptable and is forcing owners of these vehicles to put their families at risk. I cancelled my, and my family's vacation because my dealership is unable to provide a fix for this fuel pump relay, actually the SECOND fix. The first was R09/NHTSA 14V- 115.

My Jeep has shut off / stalled on me twice now since I have purchased it last month. This is an absolute random issue, and happens while driving. The engine will shut off with no warning, and you loose power steering and power brakes. Very scary, and a very serious and deadly condition. Jeep and Chrysler are no help. Was at the dealership for three days, and they said they can’t find the issue, and gave it back to me. Pathetic!

The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

2012 Jeep Grand Cherokee. Consumer writes in regards to fuel pump relay failure. THE CONSUMER STATED THE PARTS NECESSARY TO COMPLETE THE RECALL HAD NOT YET BECOME AVAILABLE. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF COMPLETING THE RECALL REPAIR.

THERE WERE TWO RECALL IN LATE 2019 FROM FCA FOR MY JEEP. ONE HAS BEEN FOR THE FUEL PUMP RELAY WHICH JEEP HAS THE PART BUT I'VE BEEN UNABLE TO SCHEDULE FOR REPAIR BECAUSE THE JEEP DEALERSHIP SAID THEY CANNOT GET THE PART AND BLAMES JEEP (FCA). FCA BLAMES THE DEALERSHIP. THE SECOND RECALL WAS FOR THE DASH PAD PEELING UP, WHICH REQUIRES A NEW DASH PAD. AGAIN I'VE BEEN TRYING TO SCHEDULE THIS FOR 1 1/2 YEARS AND AGAIN THE DEALERSHIP BLAMES FCA AND FCA SAYS THE DEALERSHIP ISN'T ORDERING CORRECTLY AND FCA HAS RECENTLY TOLD ME THAT "SOMEONE" AT JEEP HAS BEEN CANCELLING THE ORDERS SUBMITTED WITHOUT EXPLANATION. THE FUEL PUMP RELAY IS A SAFETY RECALL GOING ON FOR THE PAST 1+ YEARS. THE REPLACEMENT DASH PAD HAS PREVENTED ME FROM TRADING IN OR SELLING MY VEHICLE BECAUSE THE PROBLEM HAS NEGATIVELY IMPACTED THE VALUE OF THE VEHICLE.

I HAVE BEEN WAITING FOR NEARLY ONE YEAR FOR JEEP TO PROVIDE RECALL PARTS FOR RECALL V62 FUEL PUMP RELAY. MY DEALER IS WILLIAMSBURG CHRYSLER JEEP DODGE IN WILLIAMSBURG, VIRGINIA. THE PROBLEM THIS RECALL CORRECTS IS INTERMEDIATE STALLING, WHICH RESULTS IN A LOSS OF POWER STEERING AND COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE. MY JEEP STALLED ON 10 MAY AND OVER THE LAST FEW YEARS THIS HAS OCCURRED COUNTLESS OTHER TIMES. MY DEALER

THERE WAS A RECALL ON THE ALTERNATOR, I GOT IT REPAIRED AFTER A BREAK DOWN AND THEY ARE REFUSING TO REIMBURSE ME FOR EXPENSES

THE COVERING IN THE DASH IS COMING UP THAT MAY PREVENT THE AIR BAG FROM DEPLOYING

TO WHOM IT MAY CONCERN, I AM WRITING THIS LETTER IN REGARDS TO MY PREVIOUS VEHICLE THAT WAS INVOLVED IN A ACCIDENT. THIS VEHICLE HAD NO WORK DONE, MEANING THE RECALLS ON IT WERE NEVER DONE.AND FOR THAT REASON, I HOLD THE MANUFACTURER RESPONSIBLE FOR NOT MAKING SURE THE PREVIOUS IWNERS/DEALERS ARE HELD ACCOUNTABLE FOR THEIR ACTIONS. THERE WERE A TOTAL OF 10 RECALLS ON THIS VEHICLE STARTING FROM 9-26-2011 TO 11-14-2019. AND FOR THAT FAILURE, IT LEAD TO AN ALMOST FATAL ACCIDENT OF MY LIVED ONE. I HAVE ALL THE NECESSARY PAPERWORK CONCERNING THIS MATTER.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT LITHIA CHRYSLER JEEP DODGE RAM OF CORPUS CHRISTI LOCATED AT 4313 S STAPLES ST, CORPUS CHRISTI, TX 78411, (732) 549-6606) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRIC SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED AUTONATION CHRYSLER DODGE JEEP RAM AND FIAT NORTH COLUMBUS (3000 N LAKE PKWY, COLUMBUS, GA 31909, (706) 522-2116) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. LITHIA CHRYSLER JEEP DODGE RAM OF CORPUS CHRISTI (4313 S STAPLES ST, CORPUS CHRISTI, TX 78411) WAS CONTACTED AND CONFIRMED THAT THE PART WOULD NEED TO BE ORDERED. THE DEALER INFORMED THE CONTACT THAT THE PART WOULD TAKE UP TO 3 WEEKS TO BE DELIVERED TO THE DEALER. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THEY WERE UNABLE TO ASSIST. THE CONTACT STATED THAT THE VEHICLE FAILS TO START. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSIS. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED BOB HOWARD CHRYSLER JEEP DODGE RAM (13252 BROADWAY EXT, OKLAHOMA CITY, OK 73114, (405) 749-1111) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. RECENTLY, THE CONTACT STATED THAT THE VEHICLE FAILED TO START UP AFTER MULTIPLE ATTEMPTS WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE SAME DEALER WAS CALLED BACK AND THE CONTACT WAS INFORMED THAT ONLY A LIMITED AMOUNT OF PARTS HAD BEEN MADE AVAILABLE FOR RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. PARTS DISTRIBUTION DISCONNECT.

RECEIVED CHECK ENGINE LIGHT (CEL) P006D WHILE VEHICLE WAS IN MOTION. CAUSE WAS A FAULTY OEM FILTER HOUSING W/ COOLER 636463. SAFETY RISK IS WHILE THIS ERROR WAS ACTIVATED NO OTHER ENGINE PROBLEM WOULD BE REPORTED TO THE DRIVER. REPLACEMENT COST $953.76. SERVICE STATION STATED MANY OF THESE FAILURES ARE BEING REPORTED AT THIS TIME. CURRENTLY JEEP DOES NOT HAVE A RECALL ON THIS FAILURE.

AIRBAG LIGHT BLINKS ON AND OFF WHEN DRIVING OR JUST SITTING. RANDOMLY WILL BEEP WHEN STAYING ON. THIS SHOULD BE A RECALL AS IT IS VERY HAZARDOUS TO EVERYONE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CARL BURGER CHRYSLER JEEP DODGE RAM WORLD (8355 HERCULES ST, LA MESA, CA 91942) AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT ON SEVERAL OCCASIONS, THE VEHICLE WOULD NOT IMMEDIATELY START-UP AND REQUIRED SEVERAL ATTEMPTS TO START THE VEHICLE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

AIRBAG OFF WARNING LIGHT KEEPS COMING ON - NOBODY HAS TURNED OFF THE AIRBAGS. PER THOMPSONS CHRYSLER, JEEP, & DODGE DEALERSHIP, THIS IS FROM WIRING THAT COMES LOOSE UNDER THE DRIVERS SEAT AND IS A COMMON SAFETY ISSUE WITH THIS MODEL.

2012 JEEP GRAND CHEROKEE. CONSUMER WRITES REGARDING FUEL PUMP SAFETY RECALL.*LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS

RECALL REPAIR: UNABLE TO REMEDY THIS SAFETY RECALL FOR FUEL PUMP RELAY IN A TIMELY MANNER: 3.5 MONTHS AND STILL WAITING. THAT EXTERNAL FUEL PUMP RELAY IS SOMETHING YOU CAN ORDER ON AMAZON FOR $10; HOWEVER, THE DEALERSHIP INDICATES THAT THEY CAN ONLY PROCURE ONE PER WEEK. AT 2 MONTHS WAIT, THE DEALERSHIP ALLEN SAMUELS IN WACO, TX INDICATED "THE RECALL YOU HAVE HAS HAD SERIOUS PARTS RESTRICTIONS. WE ARE ONLY ALLOWED TO SECURE ONE PER WEEK....BUT IT STILL MAY BE A FEW MONTHS BEFORE WE CAN PROCURE ONE FOR YOU. " MANUFACTURER RECALL NUMBERV62; NHTSA RECALL NUMBER19V-813 SUMMARY -- A FUEL PUMP RELAY FAILURE CAN RESULT IN A STALL CONDITION IF THE VEHICLE IS RUNNING OR A NO-START CONDITION IF NOT RUNNING. SAFETY RISK--A VEHICLE STALL WHILE DRIVING CAN CAUSE A VEHICLE CRASH WITHOUT PRIOR WARNING.

THE V62 RECALL DID NOT WORK FOR MY JEEP. IT WAS FINE FOR ABOUT 3 MOS (DIDN'T STALL WHILE DRIVING) AND THEN IT STALLED EXITING THE HIGHWAY. IN THE PAST YEAR I'VE HAD THE FUEL PUMP REPLACED, MULTIPLE 'FIXES' FOR THIS RECALL AND IT STILL STALLS.

ENGINE LIGHT GOES ON BLINKS AND CAR STARTS TO SHAKE HAD DEALER LOOK INTO ENGINE. THEY STATED THE ENGINE BLOCK NEEDS REPLACEMENT. THIS HAS BEEN GOING ON SINCE I OWNED THE JEEP. THE CAR CAN STALL AT ANY MINUTE AND JUST SHUTOFF. DRIVING ON CITY STREETS ENGINE LIGHT BLINKS FOR A FEW MINUTES THE GOES SOLID FOR A FEW DAYS THEN GOES OFF ONLY TO RESTART THE PROCESS CAR ALWAYS SHAKES AND MAKES NOISES.

TL* HE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT HER HUSBAND DROVE THE VEHICLE BACK TO THE RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE LOSS ELECTRONIC POWER STEERING. THE VEHICLE WAS TAKEN TO KENDELL DODGE CHRYSLER JEEP RAM (13355 SOUTHWEST 137TH AVE MIAMI FL 33186, (786)231-2000) WHERE IT WAS DIAGNOSED WITH THE LOSS OF COMMUNICATION TO THE POWER STEERING. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 141,000.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE LOCAL DEALER SAFFORD JEEP LOCATED AT 1659 BERRYVILLE PIKE, WINCHESTER, VA 22603 WAS NOTIFIED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS INVALID.

DESPITE RECALL V62 BEING 'FIXED' BY JEEP DEALERSHIP, VEHICLE CONTINUES TO STALL WHILE IN MOTION. OFTEN TIMES WHILE TURNING EITHER ON CITY STREETS OR HIGHWAY. AFTER MULTIPLE STALLS I STARTED KEEPING A LOG OF WHEN AND WHERE THEY OCCUR. THIS IS EXTREMELY DANGEROUS AND HAS CAUSED FOR SOME SCARY SITUATION ON THE HIGHWAY AND APPROACHING INTERSECTIONS. THE RECALL FUEL PUMP RELAY FIX HAS NOT CORRECTED THE PROBLEM.

I'VE BEEN WAITING WELL OVER A YEAR, NAMES ON A 'LIST' AT VARIOUS DEALERSHIPS FOR BOTH RECALLS, SPECIFICALLY THE FUEL PUMP. MANUFACTURER RECALL NUMBERV62 NHTSA RECALL NUMBER19V-813