2012 Jeep Grand Cherokee complaints

WE'VE HAD ODD PEDAL FIRMNESS ISSUES, THEN RECEIVED A JEEP RECALL, BROUGHT IT IN AND THEY CONFIRMED (AFTER A HORRIBLE CUSTOMER SERVICE EXPERIENCE) THAT OUR CAR HAS THE FLAWED PART, AND THEN GAVE IT BACK AND SAID THEY CAN'T DO THE RECALL NOW AND WILL LET US KNOW? AFTER CONTACTING CUSTOMER CHAT AND THE CALL CENTER OF JEEP NA WE HAVE DISCOVERED THERE IS ANOTHER RECALL FOR THE ABS THAT IS LIKELY CAUSING THE ISSUE. OUR LOCAL DEALERSHIP DIDN'T MENTION THIS RECALL AT ALL AND HAD NO PROBLEM SENDING US BACK ON THE ROAD WITH A VEHICLE WITH BRAKE DEFECTS. I TRIED ADDRESSING IT AT THE LOCAL AND MANUFACTURER LEVEL AND THEY WON'T EVEN ADDRESS MY SAFETY CONCERNS. THEY JUST APOLOGIZE I AM DISSATISFIED. *TR

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NHTSA RECALL NUMBER 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE THAT THE PART WOULD BE AVAILABLE. THERE WERE NO FAILURES AT THIS TIME.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES AND SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BE AVAILABLE. THE MANUFACTURER WAS ALSO NOTIFIED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE RECALL REPAIR WOULD BE PERFORMED. THERE WERE NO FAILURES.

RECEIVED RECALL NOTICE P14 / NHTSA 14V-154 (BRAKE BOOSTER) ON 5/31/14. CONTACTED EARNHARDTS GILBERT JEEP / DODGE ON 6/2/14 (GILBERT, ARIZONA) . WAS ADVISED TO BRING VEHICLE IN TO SERVICE DEPT. ON 6/3/14 BY APPOINTMENT FOR INSPECTION. WAS ALSO ADVISED THAT PARTS WOULD HAVE TO BE ORDERED. ARRIVED ON 6/3/14 AND WAS INFORMED NO INSPECTION WOULD TAKE PLACE UNTIL PARTS ARRIVED "2-3 WEEKS" LATER. IT WAS MY DISTINCT IMPRESSION, VIA INITIAL PHONE CALL TO DEALER AND SUBSEQUENT INITIAL VISIT, THAT DEALER / PERSONNEL WERE NOT AS FAMILIAR WITH RECALL AS ONE WOULD THINK THEY SHOULD BE. I ALSO UNDERSTAND THE RECALL ISSUE AT HAND BUT AT THIS JUNCTURE MY WIFE AND I WILL BE WAITING 2-3 WEEKS, PERHAPS, TO HAVE THE ISSUE RESOLVED. I FIND IT DIFFICULT TO BELIEVE THAT CHRYSLER DOES NOT HAVE NECESSARY PARTS AT THE TIME OF RECALL NOTIFICATION TO RECTIFY BRAKE BOOSTER ISSUE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 14V15400 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART WAS UNAVAILABLE TO DO THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V154000 (BRAKES). THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE DEALER STATED THE PARTS WOULD NOT BECOME AVAILABLE FOR AT LEAST ANOTHER 4 MONTHS. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE.

I WAS WASHING MY CAR IN MY DRIVEWAY WHILE I WAS WASHING MY CAR EVERYTHING WAS FINE. AS I STARTED TO DRY ALL OF A SUDDEN THERE WAS A LARGE CRACK ON MY WINDSHIELD STARTING FROM REAR VIEW MIRROR. I KNOW I WAS LEANING ON THE TOP OF MY CAR TO WASH AND DRY BUT I KNOW I'M NOT LARGE ENOUGH OR STRONG ENOUGH TO MAKE THIS CRACK. I NEVER LEANED ON THE WINDSHIELD EVER. AFTER READING OTHER PEOPLE'S CONCERNS WITH THIS SITUATION I COULD HAVE LEANED ON THE CAR AND ADDED MORE PRESSURE TO AN ALREADY PRESSURE POINT TO THE VEHICLE. I CALLED THE DEALER AND SPOKE WITH A MANAGER AND HE JUST SAID PERHAPS A ROCK I MENTIONED I WOULD GO OVER AND SHOW HIM. I TOOK IT TO THE DEALER AND THEY FOUND NO CHIP OR ANYTHING THAT MAY HAVE BEEN THE CAUSE. I WAS TOLD THEY WOULD TALK ABOUT IT AND LET ME KNOW. I WANT TO KNOW ONE DEALER HAD 75 WINDSHIELD ON BACK ORDER. PERHAPS THIS WAS A MANUFACTURER DEFECT AND THEY ARE TRYING TO SWEEP IT UNDER THE CARPET. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE CAR WOULD NOT START. WAS TOLD THAT THE TOTAL INTEGRATED POWER MODULE NEEDED TO BE REPLACED. *TR

I STARTED CAR, BACKED OUT OF DRIVEWAY, ATTEMPTED TO STOP CAR, BRAKE HARD BUT WOULD NOT STOP CAR, COMPLETE LOSS OF BRAKING CAPABILITY. ALSO LOUD HISSING NOISE COMING FROM UNDER CAR. CAR WAS BROUGHT TO ELMWOOD CHRYSLER E.PROVIDENCE RI. INVOICE NO. [XXX]. CAUSE FOUND, BRAKE BOOSTER AND MASTER CYLINDER FAULTY. COST TO REPAIR $705.37. I CHECKED ON LINE FOR CHRYSLER RECALLS, FOUND TWO MENTIONING PROBLEMS WITH BRAKES IN JEEP GRAND CHEROKEE VEHICLES MANUFACTURED 11/2011 MFR ON DOOR IS 11/11. CHRYSLER STATES RECALL ID#102269 IS IN REGARDS TO BRAKE BOOSTERS WHICH IS WHAT WENT ON MY JEEP. AS OF 5/20/14 I HAVE NOT RECEIVED A RECALL NOTICE, I SENT ALL INFORMATION AND COPIES OF INVOICES TO CHRYSLER RECALL ASSISTANCE CENTER AND CHRYSLER CUSTOMER CARE ON 4/3/14, RECEIVED BY THEM ON 4/7/14, I RECEIVED A CALL ON 5/13/14 , SPOKE WITH BILL, CASE NO. 24885879 ASSIGNED BY CHRYSLER, HE WAS VERY RUDE, KEEP TRYING TO GET ME TO SAY THAT THE BRAKES WERE SOFT, THERE WERE NO BRAKES, PEDAL WAS HARD TO THE TOUCH, BUT NO STOPPING POWER. TOLD ME BRAKE FAILURE WAS NOT COVERED BY RECALL. I AM COMPLETELY AT A LOSS, NOT ONLY OF MY $705.37 BUT MY RESPECT AND FAITH IN CHRYSLER PRODUCTS, AS FROM WHAT I RESEARCHED ON LINE THE RECALLS WERE FOR BRAKE BOOSTER. REPAIR INVOICE STATES: CAUSE FOUND, BRAKE BOOSTER & MASTER CYLINDER FAULTY. THIS IS THE SECOND MAJOR SAFETY ISSUE WITH THIS VEHICLE THE FIRST WAS IN 8/2013, VEHICLE WOULD AUTOMATICALLY DROP INTO FIRST GEAR, IT WAS A TERRIFYING EXPERIENCE BEING THAT I WAS ON THE H

MY CAR MAKES A TERRIBLE NOISE ON SUSPENSION, FIRST STARTED ON THE BACK OF THE CAR, I'VE SEND IT TO A LOCAL JEEP DEALER TO REPAIR IT ON WARRANTY AND AFTER 4 VISITS THEY CHANGE MY SHOCK ABSORBERS (REAR), RIGHT AFTER THAT, THE NOISE DISAPPEARED FOR A COUPLE OF DAYS AND RETURN AGAIN, I WENT AGAIN TO THE DEALER, THEY REFUSED TO CHANGE IT AGAIN AND SET UP A MEETING WITH JEEP LOCAL WARRANTY MANAGER IN PR, THEIR REPRESENTATIVE DROVE THE CAR ALONG WITH ME, HEARD THE NOISE AND SAID, THERE WAS NOTHING THEY COULD DO, BECAUSE THIS WAS A PROBLEM WITH ALL JEEP CARS FROM THAT YEAR (2012) AND THERE WAS NO WAY TO FIX IT (IT MIGHT HAVE A RECALL SOMEDAY) BUT I SHOULD KEEP IT THAT WAY SINCE THERE WERE NO RISK. THEN HE AUTHORIZED (AFTER I INSIST) TO CHANGE IT AGAIN THE SHOCK ABSORBERS (REAR), THIS TIME THE NOISE WAS GONE FOR 2 WEEKS AND CAME BACK AGAIN. THE NOISE RETURNED AGAIN LOUDER, IT SEEMS MY FRONT AND BACK WHEELS ARE LOOSE AND I HEAR A NOISE ON THE FRONT OF THE CAR (AND FELT ON THE STEERING WHEEL LIKE SOMETHING WAS LOOSE) EVERY TIME I HIT THE BRAKES. ON APRIL-2014 I CALLED AGAIN JEEP REPRESENTATIVE IN PR AND EXPLAINED ALL THAT WAS HAPPENING, HE THEN SET UP ANOTHER SERVICE ON CHRYSLER/JEEP DEALER PUERTO RICO AND ON 04/21/2014 THE DEALER REPRESENTATIVE TOOK MY CAR FOR REPAIR AND SAID THEY CHANGED AGAIN THE SHOCK ABSORBERS (REAR) FOR THE THIRD TIME AND ALSO CHANGED ANOTHER PIECE TO FIX THE FRONT NOISE. AGAIN FOR 2 WEEKS THE REAR NOISE DISAPPEARED AND NOW RETURNED LOUDER AND ALSO ON THE FRONT OF

BOUGHT JEEP NEW ON 12/2012. CHECK ENGINE LIGHT CAME ON LAST WEEK, TOOK IT TO AUTO PARTS STORE TO HAVE IT HOOKED UP TO COMPUTER AND IT READ CYLINDER 4 MISFIRING. CALLED JEEP DEALER AND BROUGHT IT IN FOR SERVICE, THEY CALLED AND SAID IT WAS THE CYLINDER HEAD AND WILL REPLACE. THIS MAKES ME VERY CONCERNED TO SEE SO MANY OTHERS HAVING SIMILAR PROBLEMS. WASN'T EVEN GIVEN A LOANER CAR WHILE REPAIR WAS DONE BECAUSE I DIDN'T HAVE THE EXTENDED WARRANTY. I ONLY HAVE 15,000 MILES ON CAR, SHOULDN'T NEED EXTENDED WARRANTY!! MAYBE JEEP IS TRYING TO TELL US SOMETHING. *TR

JEEP WAS TURNED ON WHILE BRAKE WAS APPLIED. ENGINE BEGAN TO REV, JEEP THEN LURCHED FORWARD WHILE BRAKE WAS STILL APPLIED. JEEP CAME TO STOP APPROXIMATELY 40 FEET FROM WHERE THE JEEP WAS TURNED ON. IT WAS A SCARY RIDE, NO CONTROL OVER THE VEHICLE. *TR

REPORTED A BRAKING PROBLEM TO JEEP DEALERSHIP HAPPENED ON 3 OCCASIONS ON THE PARKWAY, FORTUNATELY I WAS ABLE TO CONTROL THE BRAKING BY DOWNSHIFTING MY JEEP. WENT TO THE DEALERSHIP IMMEDIATELY THINKING MY JEEP NEEDED BRAKE PADS...WHICH I PAID TO REPLACE ANYWAY TO BE ON THE SAFE SIDE. THERE WAS A BRAKE RECALL FROM CHRYSLER ON 2012 JEEPS GC & ALSO REPORTED THE BREAKING PROBLEM TO JEEP HEADQUARTERS ON 2 DIFFERENT OCCASIONS. I WAS TOLD I WOULD RECEIVE A RECALL NOTICE, MY REPORTS ARE ON FILE. IT'S ALMOST 2 MONTHS & I STILL HAVE NOT RECEIVED A RECALL NOTICE FROM CHRYSLER I DON'T UNDERSTAND WHAT IS TAKING CHRYSLER SO LONG TO SEND OUT RECALL NOTICES WHEN A BRAKING PROBLEM IS AT STAKE & HAS BEEN REPORTED TO CHRYSLER & THE JEEP DEALERSHIP. I ALSO CHECKED WITH MY DEALERSHIP TODAY ( APR 22ND) TO SEE IF CHRYSLER PERHAPS HAS SENT THE RECALL TO THEM VIA MESSAGING ?????????? NO LUCK CHRYSLER HAS MY VIN # & REPORT ON FILE, HOWEVER AS OF TODAY I HAVE NOT RECEIVED A RECALL NOTICE. DOES CHRYSLER WAIT UNTIL SOMEONE HAS AN ACCIDENT BEFORE THEY SEND OUT THE RECALL NOTICES ?????????????? *TR

I BEEN COMPLAINING OF A SMELL AND A BURNING SMELL. NO ONE AT THE DEALERSHIP COULD FIND THE CAUSE. YESTERDAY 04/15/2014 THE CABIN FILLED WITH SMOKE AND AS I OPENED THE WINDOW TO LET THE SMOKE OUT THE FIRE STARTED. I CALLED 911 AND THE FIREMEN EXTINGUISHED THE FLAMES. THIS IS A LINK I FOUND RELATED TO THIS ISSUE. HTTPS://WWW.GOOGLE.COM/#Q=CEILING+CATCHING+FIRE+ON+2012+JEEP+CHEROKEE *TT

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, AN UNUSUAL NOISE EMITTED OUTSIDE OF THE VEHICLE AND THE TRANSMISSION SLIPPED GEARS. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. AFTER THE GEAR WAS SHIFTED INTO NEUTRAL THEN DRIVE, THE VEHICLE RESUMED NORMALLY. THE FAILURE RECURRED SPORADICALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO LOCATE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. UPDATED 05/28/14 MA UPDATED 06/02/2014 *JS

WHILE DRIVING ON AN EXPRESSWAY, THERE WAS A BACKUP OF TRAFFIC AND I WENT TO DEPRESS THE BRAKES. THE BRAKE PEDAL WAS SO STIFF IT COULD NOT BE DEPRESSED AND THE BRAKES DID NOT ENGAGE. I KEPT MY FOOT N THE BRAKE AND STILL THERE WAS NO BRAKING. I LET UP MY FOOT AND DEPRESSED THE BRAKE PEDAL AGAIN AND FINALLY GOT THE BRAKES TO WORK. THIS HAS HAPPENED SEVERAL TIMES WHILE DRIVING THIS VEHICLE. I DID CONTACT MY DEALER AND TOOK THE JEEP IN FOR THIS PROBLEM. THE DEALER INDICATED THAT THEY COULD NOT REPLICATE THE PROBLEM WHILE ROAD TESTING AND COULD NOT FIND ANYTHING WRONG WITH THE BRAKES. *TR

MY BRAKES FEEL VERY SPONGY WHEN WET COMING DOWN A SANDY HILL I WOULD NOT STOP! ALSO, STEAM COMES OUT FROM UNDER HOOD BUT NOT READING HOT??? HAPPENS A LOT! SMELLS HOT WHEN THIS HAPPENS! CONTACTED WALKER MOTOR SALES IN WOODSVILLE NH BUT HE HAS NOTHING ON RECALLS! THERE FORE CANNOT FIX THE PROBLEM!!! *TR

DRIVING AT ROAD OR HIGHWAY SPEED, SUDDEN APPLICATION OF BRAKES REQUIRES LONG DISTANCE TO STOP. SOFT PEDDLE AND REQUIRES GREATER PRESSURE FOR EMERGENCY STOPS.TOOK TO DEALER ON 28DEC2013 AND REQUESTED INSPECTION AND REPAIR OF BRAKES. DEALER ANALYSIS: "VEHICLE OPERATING TO MANUFACTURERS DESIGN." EXPERIENCED SAME PROBLEM IN FEBRUARY AND APRIL 2014. RETURNED TO DEALER ON 02APR2014 FOR OIL CHANGE AND COMPLAINED OF BRAKING PROBLEM. DEALER VERBAL, NO PROBLEM FOUND. *TR

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE ATTEMPTING TO ENGAGE THE BRAKES, THEY FAILED TO STOP THE VEHICLE IN TIME CAUSING HIM TO DRIVER THROUGH THE STOP SIGN. THE VEHICLE WAS TAKEN TO THE DEALER; HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFUSED TO PROVIDE HIM ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 14V104000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 18,000 AND THE CURRENT MILEAGE WAS 20,000.

PURCHASED NEW 2012 JEEP G.C. SUV IN DEC. 2011. APPX 6 MONTHS LATER A WINDSHIELD CRACK APPEARED FROM CENTER-BOTTOM OF WINDSHIELD NEAR FRONT CENTER SPEAKER ON DASHBOARD. CRACK STARTED FROM BOTTOM EDGE EXTENDING UPWARD FOR ABOUT 2 INCHES, THEN GREW 8 INCHES UP, TURNED LEFT FOR 12+ INCHES. REPLACED WINDSHIELD AT DEALER ((P104355-NORTHWEST JEEP IN HOUSTON TX) SEVERAL MONTHS LATER ($$$). THEN, AFTER ABOUT 3 MONTHS, ANOTHER SIMILAR CRACK OCCURRED FROM CENTER BOTTOM, MOVING UPWARDS, TURNING LEFT AND BRANCHING UPWARDS TO RIGHT. PERFORMED SPOT REPAIR TO STOP CRACK GROWING, DID NOT WORK. THIS WEEK, CRACK APPEARED IN DRIVER'S FRONT SIDE WINDOW DIAGONALLY 40 DEGREES TO LEFT FROM CENTER-RIGHT INSIDE DOOR PANEL TO MIDDLE OF SIDE WINDOW RIM NEAR OUTDOOR REARVIEW MIRROR. WILL TAKE CAR TO DEALER THIS WEEK. IN ALL INSTANCES, NO APPARENT OUTSIDE IMPACTS (ROCKS ETC), SO FIRMLY BELIEVE ALL 3 CRACKS ARE STRESS RELATED TO EITHER CHASIS BODY AND/OR TEMPERATURE CHANGE. CHECKING WITH VARIOUS JEEP BLOGS (EDMUNDS ETC.), MANY OTHERS REPORTING SIMILAR INCIDENTS, BUT MOSTLY ORIGINATING AROUND CENTER WINDSHIELD REARVIEW MIRROR. *TR

WHILE MY WIFE WAS DRIVING THE CAR WITH MY 18MONTH OLD SON IN THE VEHICLE THE BRAKE STOPPED WORKING. SHE WAS ABLE TO COAST HER WAY TO THE NEAREST DEALERSHIP WHERE IT WAS DETERMINED THAT THE POWER BRAKEBOOSTER WENT. THIS COST US $500 TO FIX BECAUSE BOTH THE MANUFACTURER AND DEALERSHIP SAID ITS NOT COVERED ON EXTENDED WARRANTY AS ITS "WARE AND TEAR". IN MY OPINION IF THE BREAKS OF A 2012 CAR FAIL TO WORK THIS IS NOT WARE AND TEAR BUT A VERY SERIOUS AND DANGEROUS DEFECT WITH THE CAR. I AM VERY CONCERNED THAT THIS COULD HAPPEN AGAIN WITH A MUCH WORSE OUTCOME. *TR

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE BRAKE PEDAL ABNORMALLY WAS DEPRESSED INTO THE FLOORBOARD WHILE THE VEHICLE WAS PARKED. THE VEHICLE WAS TOWED TO THE DEALER, WHO ADVISED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000. THE VIN WAS NOT AVAILABLE. *TR

I WAS PULLING AWAY FROM MY DRIVE WAY AFTER BACKING OUT AND ALL OF THE SUDDEN MY POWER STEERING GOES OUT AND A WARNING LIGHT CAME ON. I BACKED UP AND MANAGED TO TURN THE WHEEL ENOUGH TO PULL BACK INTO THE DRIVEWAY. *TR

I EXPERIENCED A 90% FAILURE OF THE BRAKES ON MY 2012 GRAND CHEROKEE THIS AM. THE VEHICLE WHICH IS NORMALLY NOT LEFT OUTDOORS AT NIGH WAS LEFT OUTSIDE LAST NIGHT AND THE TEMPERATURE FELL TO -5 DEG F. WHEN I DOVE AWAY THIS AM AND APPLIED THE BRAKES I HAD +/- 10% OF THE NORMAL BRAKING POWER AND WHEN I APPLIED THE BRAKES HARDER I COULD FEEL THE ANTILOCK BRAKE SYSTEM KICK IN BUT STILL NOT BRAKING. ONCE THE VEHICLE SAT IN THE SUN AND WARMED THE BREAKS FUNCTIONED FINE. MY UNDERSTANDING FROM THE JEEP FORUM IS THAT THIS IS A DESIGN ISSUE WITH THIS YEAR AND MODEL, ACCORDING TO MY DEALER THERE IS NO RECALL TO FIX IT. *TR

I HAVE A 2012 JEEP GRAND CHEROKEE THAT WAS BOUGHT BRAND NEW IN DECEMBER 2011. IN 2013 I EXPERIENCED MY FIRST INCIDENT WHERE MY JEEP STARTED, RAN FOR 1-2 SECONDS, THEN DIED. I TRIED MULTIPLE TIMES TO RESTART IT AND COULD NOT GET IT TO RESTART. I FINALLY DECIDED TO COMPLETELY TURN OFF THE VEHICLE AND START THE IGNITION PROCESS OVER. THANKFULLY THAT SEEMED TO WORK. BETWEEN THE FIRST INCIDENT AND THE NEXT SERVICE VISIT (JANUARY 2014), THIS HAPPENED APPROXIMATELY 6-10 TIMES. I MADE THE DEALER AWARE OF THE ISSUE AND THEY NOTED IT ON THE SERVICE SHEET; HOWEVER THEY TOLD ME THEY SAW NO ERROR CODES AND COULD NOT RECREATE THE PROBLEM. THE IN FEBRUARY I HAD AN INCIDENT WHERE IT STARTED THEN STALLED, THEN THE SECURITY ALARM SOUNDED. I HAD TO REMOVE THE PUSH START AND USE THE KEY IN THE IGNITION IN ORDER TO DISENGAGE THE SECURITY SYSTEM. THEN APPROXIMATELY ONE WEEK LATER I STARTED THE JEEP TO GO TO WORK AND IT DIED AFTER RUNNING FOR 1-2 SECONDS. I RESTARTED THE IGNITION PROCESS, THIS TIME WHEN I LET GO OF THE PUSH BUTTON START THE STARTER CONTINUED TO CRANK FOR APPROXIMATELY 10 SECONDS, UNTIL I EXITED THE VEHICLE AND LOCKED THE CAR. NOW IN THE LAST TWO DAYS THE VEHICLE HAS STARTED, RAN FOR 1-2 SECONDS, THEN DIED ON THREE SEPARATE OCCASIONS. I HAVE MADE AN APPOINTMENT WITH THE DEALER AND SHARED THE ABOVE INFORMATION WITH THEM. I HAVE ADVISED THEM THAT I THINK I HAVE A BAD TIPM. I AM HOPING TO GET THIS ADDRESSED IMMEDIATELY SINCE I HAVE 33,500 MILES ON THE VEHICLE AND DO NOT WANT THIS TO BE

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG SENSOR LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO ADVISED THAT THE AIR BAG CONTROL MODULE HAD MALFUNCTIONED AND NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE ABS AND INSTRUMENT CLUSTER MODULE SOFTWARE NEED TO BE UPDATED TO CORRECT A DEFECTIVE ABS (ANTI- LOCK BRAKING SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 49,000. *TR

I BROUGHT MY CHEROKEE INTO DEALER WHERE I PURCHASED IT FOR A CHECK ENGINE LIGHT. THE JEEP WAS LOOKED AT AND THE LEAD MECHANIC PROCEEDED TO TELL ME IT WOULD NEED A CYLINDER HEAD. I BOUGHT THIS JEEP ON 11/7/11 AND COULDN'T BELIEVE WHAT I WAS HEARING. AFTER READING MANY FORUMS AND CHRYSLER'S COMMENTS; WHICH THEY DON'T TAKE FULL RESPONSIBILITY FOR THIS CRITICAL ISSUE BY PUTTING SOME FAULT ON THE CUSTOMER. BRAND NEW VEHICLE WHICH I PAID A GOOD AMOUNT FOR AND AFTER 20,000 YOU HAVE TO RIP MY TRUCK APART AND NOW I HOPE FOR THE BEST. I FEEL THIS IS JUST A BAND AIDE TO COVER THE MAJOR PROBLEM WITH THIS 3.6-L ENGINE. TO ME NOW IT'S AS IF I BOUGHT IT USED. IF I TRY TO TRADE THE JEEP IN I'M SURE IT HAS DEPRECIATED AND THE SAME IF I WAS TO SELL TO A PRIVATE OWNER. I TRULY FEEL I WAS TAKEN ADVANTAGE OF BY CHRYSLER AND TO PAY THAT AMOUNT FOR A VEHICLE WHICH CLEARLY HAS MECHANICAL PROBLEMS, WELL TO ME, THAT IS JUST NOT ACCEPTABLE. I KNOW FIRES UNDER THE HOOD ARE BEING INVESTIGATED, I AM VERY CONCERNED ON THIS ISSUE AS WELL. I THINK MY CHEROKEE SHOULD BE WARRANTED FOR THE LIFE OF THE CHEROKEE BY CHRYSLER DUE TO THE MECHANICAL PROBLEM RETURNING AFTER ANOTHER 20,000 OR 25,000 MILES. THANK YOU FOR YOUR TIME.

MY 2012 JEEP GRAND CHEROKEE LAREDO HAD A BRAKE PROBLEM AND THE SERVICE DEPT AT NIELSEN JEEP IN EAST HANOVER, NJ, DIAGNOSED IT A BRAKE BOOSTER FAILURE. THIS IS NOT A PROBLEM THAT SHOULD OCCUR IN A WELL-MAINTAINED 2 YEAR OLD VEHICLE. THE SERVICE MANAGER (WHO WAS VERY NICE AND COURTEOUS) EXPLAINED THAT THE CAR IS UNSAFE TO DRIVE (THE BRAKES COULD FAIL) BUT THAT THE PART IS NOT AVAILABLE ANYWHERE. IT IS ON NATIONAL BACKORDER AND THERE IS NO ANTICIPATED DELIVERY DATE. THE DEALER DENIED MY REQUEST FOR A LOANER CAR SO I FILED CASE # 24644312 WITH CHRYSLER TO APPEAL FOR A LOANER/RENTAL CAR. CHRYSLER ESCALATED MY REQUEST TO THE "HIGHEST LEVEL" BUT THEN ALSO DENIED THE LOANER/RENTAL CAR. I NEED MY CAR TO GET TO WORK. WHILE I CAN ASK SOMEONE DRIVE ME TO WORK FOR A FEW DAYS, IT IS UNREASONABLE TO DO SO FOR AN UNDETERMINED PERIOD OF TIME. I HAVE NO CHOICE BUT TO PICK UP MY CAR AND CONTINUE TO DRIVE IT UNTIL THE PART COMES IN. I HOPE THE BRAKES DO NOT FAIL IN THE MEANTIME. THE SERVICE MANAGER TOLD ME THERE WERE ALSO 3 OTHER JEEP GRAND CHEROKEES IN THE SHOP AWAITING THE BRAKE BOOSTER PART. I AM FILING THIS COMPLAINT BECAUSE THIS IS AN UNSAFE CIRCUMSTANCE AND AS I HAVE LEARNED, THIS IS NOT ISOLATED TO ONLY MY VEHICLE. MY HOPE IS THAT CHRYSLER JEEP WILL PROVIDE AN ALTERNATIVE TRANSPORTATION OPTION TO OWNERS, SUCH AS A LOANER CAR OR RENTAL REIMBURSEMENT, WHILE THEY ARE AWAITING THE PART. ALSO, I HOPE FOR CHRYSLER JEEP TO ACCELERATE THE MANUFACTURING OF THIS PART. I THINK A RECALL IS PROBABLY I

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE BRAKE PEDAL SEIZED WHEN DEPRESSED. THE FAILURE RECURRED SPORADICALLY OVER A ONE YEAR SPAN. THE VEHICLE WAS TAKEN TO A DEALER AND DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 500.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE REVERSING, THE BRAKES FAILED TO RESPOND AS THE BRAKE WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE EMERGENCY BRAKE WAS ACTIVATED IN ORDER FOR THE VEHICLE TO STOP. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 48,000. *TR

I STARTED MY VEHICLE UP ON A COLD MORNING, -5 DEGREES. BROUGHT VEHICLE UP TO 40MPH, APPLIED THE BRAKES, NOTICED THE PEDAL WAS STIFF. BRAKES WEREN'T WORKING, AND DASHBOARD BRAKE WARNING LIGHT WAS ON. MANAGED TO STOP AND PARK VEHICLE. BROUGHT TO DEALERSHIP LAST NIGHT (2/14/14) WHERE VEHICLE WAS DIAGNOSED WITH BAD BRAKE BOOSTER. UPON FURTHER INVESTIGATION ONLINE, BRAKE BOOSTERS WERE AFFECTED BY COLD WHETHER ALL OVER THE NORTHEAST PART OF THE COUNTRY. VEHICLE WAS EXTREMELY DIFFICULT TO STOP. SERVICE MANAGER SEEMED FAMILIAR WITH THE PROBLEM AND REPORTED THAT PARTS WERE BEING ORDERED FROM THE MANUFACTURER. I FEEL OBLIGATED TO REPORT THIS SITUATION WITH THE HOPE THAT SOMETHING WILL BE DONE ABOUT THIS PROBLEM BEFORE SOMEONE GETS HURT. *TR

BRAKE BOOSTER FAILURE. DEALER STATES "LOW ASSIST". JEEP HAS NO STOPPING POWER AT ALL, PEDAL IS HARD AND VEHICLE JUST KEEPS ROLLING. PARTS ARE NATIONALLY BACKORDERED. FROM WHAT I'M READING ONLINE THIS IS A LARGE SCALE PROBLEM. MOISTURE IS GETTING IN THE BOOSTER AND FREEZING, CAUSING BRAKES TO FAIL. I HAVE A CASE NUMBER OPEN WITH JEEP. *TR

2012 GRAND CHEROKEE V8 OVERLAND SUMMIT. ENGINE WON'T START AT RANDOM TIMES. ENGINE JUST CRANKS AND CRANKS BUT WON'T FIRE. LET IT SIT FOR A WHILE THEN WILL START. BEEN INTO THE DEALER 3 TIMES NOW SINCE AUGUST 2013. THEY REPLACED FUEL PUMP OVERLAY HARNESS AFTER CHECKING FOUND NO FUEL PRESSURE, AND FOUND A "STAR CASE" WITH FIX. THIS DID NOTHING AS PROBLEM STILL OCCURS MULTIPLE TIMES A WEEK. DEALER CLAIMS THEY HAVE NEVER HEARD OF THIS PROBLEM. *TR

I AM THE OWNER OF A 2012 JEEP GRAND CHEROKEE THAT AT THE TIME OF THE FOLLOWING INCIDENT HAD APPROXIMATELY 48000 MILES ON IT. DURING OUR FIRST COLD WEATHER IN JANUARY 2014 I TOOK THE CAR OUT AND WHEN I WENT TO APPLY THE BRAKES I HAD TO STEP ON THE PEDAL WITH ALL MY STRENGTH TO AVOID HITTING ANOTHER CAR AND THEN HAD TO STEER THE CAR OFF THE ROAD TO AVOID A ACCIDENT. I THEN PARKED THE CAR ON THE SIDE OF THE ROAD AND DID NOT DRIVE IT THE REST OF THE DAY. THE NEXT DAY WHEN THE TEMPERATURE WAS WARM AGAIN I HAD NO PROBLEM WITH THE BRAKES. A WEEK LATER DURING ANOTHER COLD WEATHER THE BRAKES HAD THE EXACT SAME PROBLEM MAKING THE CAR EXTREMELY DANGEROUS TO DRIVE AND A LIABILITY TO BOTH ME AND OTHERS ON THE ROAD. I HAD THE CAR TOWED TO MY LOCAL MECHANIC WHO SAID IT WAS A PROBLEM WITH THE POWER BRAKE BOOSTER AND THAT THE BOOSTER HAD A FAULTY DESIGN THAT ALLOWED WATER TO GET INTO IT CAUSING FAILURE IN FREEZING TEMPERATURE AND IS NOT DETECTABLE UNLESS THE TEMPERATURE DROPS BELOW FREEZING WHICH IS A HUGE SAFETY HAZARD. I CONTACTED TO JEEP TO ORDER THE PART AND FOUND OUT THAT IT IS ON NATIONAL BACK ORDER DUE TO A EXTREMELY HIGH VOLUME OF PARTS FAILURES IN BOTH JEEP GRAND CHEROKEE AND DODGE DURANGO TRUCKS. I BARELY AVOIDED A SERIOUS ACCIDENT IN MY TRUCK DUE TO A DESIGN FLAW BY JEEP THAT THEY REFUSE TO CORRECT WHICH WILL LEAD TO A UNSUSPECTING PERSON BEING IN A SERIOUS ACCIDENT BECAUSE JEEP REFUSES TO CORRECT A KNOWN PROBLEM. *TR

I CURRENTLY LEASE A 2012 JEEP GRAND CHEROKEE LAREDO AND THE OTHER DAY MY WIFE AND SON WERE DRIVING THE CAR AND THE BRAKES COMPLETELY FAILED. THEY WOULD NOT DEPRESS EVEN AT 5-10 MPH AND IF COMPLETELY SLAMMED TO THE FLOOR THE ABS WOULD PUMP BAKE FIGHTING THE BRAKE PRESSURE. THEY WENT THROUGH A RED RIGHT AND LUCKILY WERE NOT HURT. LATER THE BRAKES BEGIN WORKING AND WE DROPPED IT OFF AT THE SERVICE CENTER. ONCE THERE THEY TEST DROVE IT AND ALMOST CRASHED AS THE BRAKES WOULD NOT WORK. THEY SAID IT NEEDS A NEW BRAKE BOOSTER, BUT THE PART IS ON BACK ORDER AND THERE ARE ACTUALLY 3 OTHER CARS AT THAT SERVICE STATION WHICH NEEDS THE SAME PART. I HAVE READ A COUPLE POSTS ON VARIOUS WEBSITES WITH PEOPLE HAVING THE SAME ISSUE. I WAS WONDERING IF OTHERS HAVE EXPERIENCED THE SAME ISSUE? (ON ANOTHER NOTE NO ONE HAS BEEN ABLE TO HELP US WITH EITHER A LOANER CAR OR PAYING FOR A RENTAL AS THE CAR HAS 38K MILES SO TECHNICALLY OUT OF WARRANTY..SO THAT'S BEEN FUN). THANKS. *TR

THIS JEEP HAS REMOTE KEY-LESS ENTRY/ENGINE START. THE ENGINE CANNOT BE TURNED OFF UNLESS THE GEAR SHIFT IS IN PARK. IF THE THROTTLE STAYS OPEN CAUSING UNINTENDED ACCELERATION, ONE CANNOT TURN THE ENGINE OFF. THIS COULD RESULT IN ONE OR MORE DEATHS AND/OR SERIOUS INJURY! IF ONE HAD AN ACCIDENT CAUSING THE ENGINE TO REV UP DUE TO A JAMMED GAS PEDAL, HOW DO ONE TURN IT OFF? CHRYSLER CUSTOMER SERVICE WAS CONTACTED ABOUT THIS ISSUE AND THEIR RESPONSE WAS "THE CHARACTERISTIC YOU DESCRIBE, HOWEVER, IS A FUNCTION OF YOUR VEHICLE'S DESIGN AND THERE IS NOTHING THAT CAN BE DONE TO ?FIX? THE CONDITION." REFERENCE NUMBER: EMAIL CASE NUMBER: SUPPLIED UPON REQUEST. IN OTHER WORDS THEY DON'T CARE ABOUT THIS SAFETY ISSUE! I HAVE ANOTHER CAR THAT CAN HAVE THE ENGINE TURNED OFF, BUT IT IS A STANDARD TRANSMISSION. MADZA'S CAN BE TURNED OFF WHILE IN DRIVE WITH AUTOMATIC TRANSMISSIONS. THIS JEEP WAS PURCHASED IN THE USA. *TR

THIS VEHICLE HAS RECURRING STARTING ISSUES. AT ANY TIME, COLD OR WARM ENGINE THE IGNITION WOULD ENGAGE AND THE ENGINE FAILS TO START. SERVICE DEALERSHIP HAS NOT IDENTIFIED ANY SPECIFIC REASON WHY THIS OCCURS. ON JANUARY 8TH, THE SAME STARTING ISSUE OCCURRED AND THIS TIME THE ENGINE LIGHT APPEARED. THE SERVICE DEALERSHIP HAS IDENTIFIED A BAD CYLINDER HEAD. THERE RECOMMENDED REPAIRS ARE REPLACEMENT OF THE CYLINDER HEAD AND ASSOCIATED COMPONENTS. SERVICE DEALERSHIP STATED THE STARTING ISSUE IS NOT RELATED TO THE CYLINDER HEAD. THEY STATED THEY WOULD REPLACE THE FUEL PUMP IN AN EFFORT TO RESOLVE THE STARTING ISSUE. IN DISCUSSIONS WITH JEEP CUSTOMER SERVICE THEY STATED THE CYLINDER HEAD ISSUE IS RELATED TO NHTSA CAMPAIGN NUMBER: 11V487000. UPON REVIEWING THIS CAMPAIGN IT STATES THE ?ENGINE REQUIRES REPLACEMENT?. I AM NOT SATISFIED WITH A CYLINDER REPAIR AND A PROBABLE FIX OF THE STARTING ISSUE WERE THE VEHICLE MILEAGE IS ONLY 29K. I AGREE WITH NHTSA CAMPAIGN REQUIRING REPLACEMENT OF THE ENGINE. *TR

ON 11/11/13, I TOOK MY CAR IN FOR THE STATE INSPECTION AND REPORTED THE ISSUE OF THE CAR NOT STARTING / STALLING OUT TO HUFFINES JEEP IN PLANO, TX. HUFFINES DIAGNOSED THE PROBLEM AS A FAULTY TIPM. THE REPLACEMENT TIPM WAS INSTALLED ON 11/25/13. ON 11/29/13, I NOTICED THAT EVERY TIME I USE MY RIGHT BLINKER, MY FOG LIGHTS FLASH. CAR STILL DOES NOT START/STAY RUNNING AFTER STARTING AND IT HAS TAKEN UP TO 8 TRIES TO GET IT GOING. EVEN IF IT SOUNDS LIKE THE CAR STARTED, IT WILL SOMETIMES DIE AFTER RUNNING A FEW SECONDS. I'VE ALSO NOTICED THAT THE DOORS DO NOT ALWAYS LOCK WHEN I PRESS THE BUTTON ON THE DOOR HANDLE. THIS IS ALSO RELATED TO THE TIPM. ADDITIONALLY, ON 11/29/13, THE DASH LIGHT CAME ON NOTIFYING ME THAT THE KEY FOB BATTERY WAS LOW. I REPLACED THE KEY FOB BATTERY THAT DAY BUT THAT HAD NO IMPACT ON THE GREATER PROBLEMS OF THE CAR NOT STARTING AND THE FOG LIGHTS FLASHING WHEN THE RIGHT SIGNAL IS ACTIVATED. WILL BE TAKING MY JEEP BACK TO HUFFINES TOMORROW MORNING. *TR

APRIL 5, 2013, LESS THAN A YEAR (PURCHASED - 2012 JEEP GRANDE CHEROKEE LAREDO) THE CHECK ENGINE LIGHT WENT ON, TOOK VEHICLE TO SERVICE DEPARTMENT, AND INFORMED MY SERVICE PROVIDER (JEEP DEALERSHIP) THERE IS A "PROBLEM" WITH THE CYLINDER HEAD. VERY DISTURBING BECAUSE THE VEHICLE WAS PURCHASED BRAND NEW, LESS THAN 10K MILES AND ALREADY A MAJOR PART MUST BE REPLACED ON A "BRAND NEW" VEHICLE. I AM INFORMED THAT IS NOT A COMMON, AND THERE ARE SEVERAL OTHER OWNERS WITH THE SAME PROBLEM "CHECK ENGINE LIGHT ON". REPAIR TOOK MORE THAN THREE DAYS, BECAUSE THE ENTIRE ENGINE MUST BE TAKEN OUT TO REPLACE THESE TWO CYLINDERS. VERY ALARMING AND VERY CONCERNED FOR THE FUTURE OF THIS VEHICLE, WHAT ELSE COULD POSSIBLY GO WRONG NEXT? TWO MONTHS LATER, DRIVER SIDE SEAT MUST BE REPLACED DUE TO CRACKS IN THE "LEATHER". TWO MONTHS AFTER, BRAKES ARE MAKING STRANGE NOISES, ACCELERATION VERY SLOW, STALLS, MUST PRESS VERY HARD ON GAS PEDAL FOR VEHICLE TO PICK UP SPEED, VERY FRIGHTENING ESPECIALLY WHEN ENTERING THE FREEWAY. DOOR PANELS APPEARS LOOSE, THE DOORS (3) WILL NOT STAY OPEN, REQUIRES EXTRA PUSH AND HOLD BEFORE IT STAYS OPEN BY ITSELF. TO CLOSE THE DOOR I MUST LITERALLY SLAM THE DOOR, OTHERWISE NOT SHUT, VERY DISTURBING BECAUSE MY CHILDRENS SIT BACK THERE. HOPEFULLY THIS IS MY LAST ENCOUNTER THE CAMERAS (BACK) OF VEHICLE FLASH ON AND OFF, I AM VERY CONCERN ESPECIALLY WHEN THE POSITION OF THE DRIVER SEAT MAKES LOOKING BACK VERY DIFFICULT, THE CAMERA CANNOT BE FUNCTIONING INEFFICIENTLY. THE VEHICL

TL* THE CONTACT OWNS A 2012 JEEP CHEROKEE RUBICON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID 13V234000 (POWER TRAIN , STEERING) BUT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE REMEDY PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE .

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) BUT WAS UNABLE TO HAVE THE VEHICLE SERVICED BECAUSE THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT STATED THAT THE MANUFACTURER INFORMED HIM THAT THEY WERE ONLY PRODUCING ONE PART PER MONTH. THE CONTACT HAD NOT EXPERIENCED A FAILURE. . ..UPDATED 03-12-14 *BF

WHILE DRIVING OUR 2012 JEEP GRAND CHEROKEE LIMITED THE VEHICLE COMPLETELY POWERS DOWN. THE ENGINE SHUTS OFF AND WE LOOSE ALL POWER TO THE VEHICLE. THIS HAS OCCURRED A NUMBER OF TIMES BOTH AT LOW AND HIGH SPEEDS. THE VEHICLE WILL RESTART AND OPERATE NORMALLY IMMEDIATELY AFTER THESE OCCURRENCES. OVER THE PAST TWO MONTHS THREE ATTEMPTS HAVE BEEN MADE TO REPAIR THE VEHICLE AND THE PROBLEM CONTINUES. JEEP BELIEVES THEY HAVE IDENTIFIED THE CAUSE OF THE PROBLEM (WIRING FROM TIPM TO FUEL PUMP) BUT I HAVE LOST ALL CONFIDENCE IN THEIR ABILITY TO ACCURATELY DIAGNOSE THE CAUSE BASED ON PAST REPAIR HISTORY. I BELIEVE THE VEHICLE TO BE A DANGER TO ME, MY FAMILY AND OTHERS ON THE ROAD. *TR

CHECK ENGINE LIGHT WENT ON AND SERVICE DEPT FOR MY DEALERSHIP SAID IT WAS THE CYLINDER HEAD. STILL WAITING FOR PART TO BE DELIVERED. THIS IS A KNOWN PROBLEM FOR CHRYSLER SINCE 2012. IN 2012, I HAD TO HAVE THE INTERMEDIATE STEERING SHAFT REPLACED. JEEP WAS PURCHASED NEW IN 2/2012. *TR

TL-THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THAT THE MANUFACTURER ONLY PROVIDED ONE REPLACEMENT PART EVERY FOURTEEN DAYS AND THE CONTACT HAD TO BE PLACED ON A WAITING LIST. THE MANUFACTURER VERIFIED THAT THE DALERSHIP WAS ONLY PROVIDED ONE REPLACEMENT PART EVERY FOURTEEN DAYS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 16,500. LI

THE BATTERY KEEPS DYING/VEHICLE WON'T START/DIES WHILE IDLING. MY JEEP HAS A PUSH BUTTON START, WHEN PUSHED, THE CAR WILL CYCLE THROUGH THE IGNITION PROCESS (ABOUT 15-30 SECONDS) BUT WON'T START. AFTER THAT THE BATTERY IS DRAINED ENOUGH NOT TO CYCLE THROUGH IGNITION PROCESS. THIS FIRST STARTED SHORTLY AFTER ORIGINAL PURCHASE OF VEHICLE AND I HAVE BEEN FORCED TO KEEP ON A CHARGER, WHICH ONLY WORKS SOME OF THE TIME. I HAVE TO HAVE INSURANCE SEND ROADSIDE TO JUMP CAR AT LEAST ONCE A WEEK. IT HAS ALSO STARTED UP JUST TO DIE AS SOON AS IT IS PUT INTO GEAR, WARM OR COLD. JEEP CLAIMS THERE IS NOTHING WRONG WITH BATTERY OR ELECTRICAL SYSTEM. THIS IS MY WIFE'S CAR AND I AM WORRIED THAT IT WILL STALL OUT WITH HER AND 2 YEAR OLD SON INSIDE. *TR

I WAS DRIVING MY JEEP FROM A STOP SIGN AND IT ALL OF A SUDDEN SLOWED DOWN AND WOULD NOT ACCELERATE. THE ENGINE LIGHT COMES ON AND FORCES ME TO PULL OVER, RESTART IT AND IT RUNS FINE AFTER THAT. WELL, IT'S HAPPENED 3 TIMES AFTER THIS AND I HAVE ARRANGED A 7AM SERVICE FOR IT ON MONDAY. THE BOOK SAYS CHECK THE GAS CAP OR IT MAY BE BAD GAS, BUT I BURNED THE GAS DOWN TO 15 MILES LEFT AND FILLED IT WITH SUPER UNLEADED. NO MATTER WHAT I DO, LIKE SHIFT INTO N, REV THE ENGINE, NOTHING WORKS UNTIL I PULL OVER AND RESTART IT. *TR

GRAND CHEROKEE LIMITED EDITION 2012 THE COMPUTER IS IN TROUBLE AND MID FIRE TWO CYLINDER MISS FIRING THAT WAS HAPPENED DATE 12/04/12. NOW THERE IS A DIFFERENT TROUBLE AGAIN HAPPENED 10/12/13 AND THEN IT TAKES TWO MONTHS FOR THE SPARE PARTS TO COME OUT. THE PROBLEM IS IT WONT START. I DON'T WHAT GONNA BE THE NEXT. THE SERVICE WILL TAKE FOR SO LONG JUST IMAGINE 2MONTHS TIME. IM EXPECTING FOR ANOTHER TROUBLE WIT THIS. *TR

JEEP (AND ALL CHRYSLER PRODUCTS) HAVE A KNOWN ISSUE WITH THE TIPM MODULE (WHICH STANDS FOR TOTALLY INTEGRATED POWER MODULE). THOUSANDS UPON THOUSANDS OF COMPLAINTS WITH THE TIPM MODULE HAVE BEEN NOTED BY OWNERS OF AFFECTED JEEP/CHRYSLER VEHICLES (A SIMPLE GOOGLE SEARCH WILL EVIDENCE SAME). THE HIGH FAILURE RATE OF THE SUBJECT PART HAS LEFT COUNTLESS FAMILIES STRANDED WHEN THEIR CARS WON'T START AND HAS ALSO LED TO VEHICLES STALLING FOR NO REASON. THIS PROBLEM OBVIOUSLY POSES A DANGER TO OWNERS OF THESE VEHICLES, ESPECIALLY FAMILIES TRANSPORTING YOUNG CHILDREN. CHRYSLER/JEEP HAS IGNORED THIS PROBLEM FOR TOO LONG AND HAS NOT BEEN DILIGENT IN PROCURING REPLACEMENT PARTS. WE HAVE BEEN WAITING SEVERAL WEEKS FOR A REPLACEMENT PART. WE ARE TOLD IT MAY TAKE ANOTHER MONTH TO GET THE PART IN BEFORE OUR VEHICLE CAN BE FIXED. NATURALLY, GOING TO WORK AND TAKING THE KIDS TO SCHOOL IS PROBLEMATIC SINCE THE VEHICLE RARELY STARTS ANYMORE. WHEN IT DOES START, MY WIFE IS AFRAID TO DRIVE IT IN CASE SHE IS STRANDED WITH OUR TWO YOUNG CHILDREN INSIDE. *TR