Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I TOOK MY VEHICLE TO RAY BRANDT DODGE/JEEP @ 1600 WESTBANK EXPRESSWAY IN HARVEY, LA APPROX 1-2 MONTHS AGO AND WAS ADVISED I NEED TO REPLACE THE BRAKE BOOSTER. I WAS ADVISED THAT I WOULD BE NOTIFIED WHEN PART CAME IN. I HAVE NOT RECEIVED ANY NOTIFICATIONS. *TR
CAR WOULD NOT START ON FIRST ATTEMPT. THIS OCCURRED EVERYDAY FOR 3 DAYS AT WHICH POINT I BROUGHT IT TO THE DEALERSHIP FOR SERVICE. THE PROBLEM WAS AN ISSUE WITH THE FUEL PUMP RELATED TO A FAULTY TIPM. THE PART WAS REPLACED BY THE DEALERSHIP AT NO CHARGE. *TR
MY 2012 JEEP GRAND CHEROKEE EXPERIENCED BRAKE DIFFICULTIES DURING THE WINTER 2013/2014 TWICE. I BLAMED IT ON THE EXTREME COLD WE WERE EXPERIENCING AT THE TIME. SHORTLY THEREAFTER, THE BRAKE RECALL NOTICE WAS ISSUED TO THE MEDIA. I IMMEDIATELY CALLED MY LOCAL CHRYSLER/JEEP DEALER TO INQUIRE ABOUT THE RECALL. I WAS INFORMED THAT THEY HAD NOT BEEN GIVEN NOTICE TO MAKE APPOINTMENTS FOR THE REPAIRS. APPROX 1 MONTH LATER THE OFFICIAL RECALL NOTICE WAS RECEIVED BY MAIL. I AGAIN CALLED THE DEALER WHO TOLD ME I WAS #12 ON THEIR REPAIR LIST. HE ALSO NOTED THAT THE PARTS WERE BEING SENT "A COUPLE AT A TIME" AND THAT IT COULD BE A WHILE. MONTHS LATER, I HAVE CALLED FOR AN UPDATE AND AM STILL #5 ON THE WAITING LIST. I LET THEM KNOW THAT I TRULY HAD EXPERIENCED THE FAILURE AND WAS CONCERNED ABOUT WINTER WEATHER COMING SOON. THEY SAID THAT THEY WOULD GET TO ME AS SOON AS POSSIBLE. I AM VERY DISAPPOINTED IN THE RESPONSE TO OUR CONCERNS...ESPECIALLY HAVING EXPERIENCED THE FAILURE. *TR
FUEL PUMP CONTINUES TO RUN AFTER CAR SHUT OFF. RESULT IS A DEAD BATTERY AND MY CAR IN THE SHOP. *TR
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND STATED THAT TWO PARTS WERE BEING DISTRIBUTED TO EACH DEALER PER MONTH. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/24/14*LJ
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART NEEDED WAS NOT AVAILABLE FOR MONTHS. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE. UPDATED 10/23/4*CN THE RECALL WAS COMPLETED. UPDATED 10/30/14
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I HAVE BEEN WAITING FOR MY LOCAL JEEP DEALER TO FIX A SAFETY RECALL NOTICE RELATED TO A BRAKE BOOSTER ON MY 2012 JEEP GRAND CHEROKEE. I'VE BEEN WAITING SINCE MAY. THIS IS UNACCEPTABLE! I HAVE A 7-MONTHS-PREGNANT WIFE, AND HOW AM I SUPPOSED TO FEEL SHE IS SAFE AND SECURE IN A CAR WHICH COULD POTENTIALLY HAVE A BRAKE ISSUE? NOW, FAST FORWARD TO SEPTEMBER AND I'VE RECEIVED ANOTHER RECALL NOTICE, THIS ONE PERTAINING TO SUN VISOR WIRING. HOW LONG SHOULD WE BE REQUIRED TO WAIT FOR THESE TO BE FIXED? I'VE HAD RECALLS ON MY 2010 MERCURY MARINER AND 2005 MAZDA TRIBUTE RECENTLY, AND BOTH WERE HANDLED IMMEDIATELY. SO I WOULD VERY SPECIFICALLY LIKE TO LODGE A COMPLAINT AGAINST CHRYSLER AND ITS PARENT, FIAT. LOCAL DEALERS NEED TO BE SUPPLIED WITH REPLACEMENT PARTS FAR MORE QUICKLY. (AND, FOR THE RECORD, I'VE OWNED FIVE JEEPS. I'M LOYAL TO THE BRAND, WHICH IS ALL THE MORE REASON WHY THIS IS UPSETTING.) THE DEALER ISN'T HELPFUL AT ALL - ALL THEY TELL US IS THAT WE'RE IN A QUEUE AND WAITING ON PARTS. IT'S ENOUGH WAITING. THIS IS A SAFETY ISSUE THAT MUST BE ALLEVIATED IMMEDIATELY. *TR
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE DEALER AND MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I RECEIVED A SAFETY RECALL LAST SPRING FOR P14/NHTSA 14V-154-BRAKE BOOSTER. I MADE AN APPOINTMENT TO HAVE THE BRAKES INSPECTED MAY 5, 2014. AT THAT TIME THE DEALER DID NOT HAVE THE PARTS (WATER SHIELD) TO PLACE OVER THE BRAKE BOOSTER. I JUST SPOKE WITH THE DEALER SERVICE DEPARTMENT TODAY (9/9/14) AND THEY STILL DO NOT HAVE THE PART NOR DO THEY HAVE ANY IDEA WHEN THEY WILL HAVE THE PREVENTATIVE PART. IF THIS ISSUE IS OF NO CONCERN THEN WHY WAS A SAFETY RECALL ISSUED? IF IT IS OF CONCERN (AND I MIGHT ADD WE ARE HEADED INTO THE COLDEST AND RAINIEST TIME OF YEAR HERE) THEN WHY ARE THERE NO PARTS AVAILABLE TO PREEMPT A KNOWN SAFETY HAZARD? HAVING HAD OTHER VEHICLES THAT HAD SAFETY RECALLS AND DEALING WITH DIFFERENT MANUFACTURERS, I NEVER HAD TO WAIT OVER 5 MONTHS FOR A SAFETY RECALL REPLACEMENT PART. I BELIEVE THAT THE CHRYSLER CORPORATION HAS DROPPED THE BALL AND THE POTENTIAL EXPENSE OF MY FAMILIES SAFETY. FOR THIS I AM PLACING A FORMAL COMPLAINT! *TR
CAR WOULD NOT START ON A REGULAR BASIS. SMELLED ELECTRICAL BURNING. BROUGHT TO RAMSEY CHRYSLER JEEP AND WAS TOLD THAT TIPOM WAS NO GOOD WHICH WAS THE TOTAL INTEGRATED POWER MODULE THAT OPERATES ALL ELECTRICAL FUNCTIONS OF THE VEHICLE. ITEM WAS NOT COVERED UNDER WARRANTY AND COST ME $1418.43. *TR
ONE OF THE FRONT END DRIVING LIGHTS NO LONGER WORKED. I CONTACTED JEEP, AND THEY SAID IT WAS NOT A WARRANTY ITEM. SINCE THEN, I HAVE NOTICED NUMEROUS SAME YEAR/ MODEL JEEPS ALL WITH A NON-WORKING FRONT DRIVING HEADLAMP. I FIND IT HARD TO BELIEVE THIS IS COINCIDENCE, RATHER I AM OF THE OPINION THAT THIS IS AN INHERENT FLAW IN THE VEHICLE. *TR
MATTHEWS DODGE AND CHRYSLER WILL NOT SERVICE MY RECALL AFTER SEVERAL CALLS AND A COMPLAINT TO VEHICLE SAFETY! *TR
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT IT WAS TAKING TOO LONG FOR THE DEALER TO REPAIR THE VEHICLE ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP. THE VEHICLE WAS SHIFTED TO PARK AND THE EMERGENCY BRAKE WAS ACTIVATED IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) BUT THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE KEY FOB WOULD ACTIVATE INTERMITTENTLY AND THAT THE KEY FAILED TO UNLOCK THE DOORS. THE CONTACT ALSO STATED THAT SHE REPLACED THE BATTERY ON NUMEROUS OCCASIONS HOWEVER THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE KEY NEEDED TO BE REPLACED AND REPLACED THE BATTERY IN THE KEY FOB. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,116.
I'VE CALLED DODGE NIELSON IN EAST HANOVER, NJ 07936 BACK IN JUNE TO BRING MY CAR IN FOR A PART. I RECEIVED A LETTER IN THE MAIL FEW WEEKS PRIOR IN REGARDS TO A SAFETY RECALL "BRAKE BOOSTER". IT IS NOW SEPTEMBER AND THEY HAVE TOLD ME NO PARTS HAVE BEEN RECEIVED. WINTER IS RIGHT AROUND THE CORNER AND THIS SPECIFIC PART IS QUITE IMPORTANT IN THE WINTER MONTHS COMING. I AM GETTING WORRIED WITH TIMING. PLEASE ADVISE. VIN [XXX] NOTIFICATION CODE P14 P14/NHTSA 14V-154 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
THE TOTALLY INTEGRATED MODULE WENT BAD 3 WEEKS AFTER PURCHASING VEHICLE. *TR
TOTAL INTEGRATED POWER MODULE: WHEN STARTING, VEHICLE STALLS. WHEN TRY TO RESTART, VEHICLE CONTINUOUSLY TURNS OVER WITHOUT STARTING UNTIL IT FINALLY TIMES ITSELF OUT. THIS HAPPENS AT LEAST ONCE PER WEEK FOR MORE THAN A YEAR. DEALERSHIP SAYS THEY KNOW NOTHING ABOUT THE PROBLEM AND THAT THEY CANNOT RECREATE THE ISSUE SO THEY WILL NOT FIX UNLESS I CHOOSE TO REPLACE THE TIPM AT MY OWN EXPENSE. I'VE GIVEN THEM ARTICLE AFTER ARTICLE ABOUT THIS ISSUE - TO NO AVAIL. WARRANTY COMPANY WILL NOT COVER THE ISSUE BECAUSE DEALERSHIP SAYS THERE IS NO ISSUE. *TR
CHRYSLER SENT ME A RECALL FOR P14 AND P36 AND I MADE DIFFERENT INTENTS FOR MORE THAT SIX MONTHS TO DEALERS IN MIAMI AND THEY DO NOT HAVE THE PARTS. TODAY 09/03/2014, A CALL CHRYSLER AND THE TOLD ME THAT THEY ARE HAVING PROBLEMS SUPPLYING THESE PARTS....??????? *TR
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA RECALL NUMBER 14V154000 (BRAKES). AFTER CONTACTING THE DEALER AND THE MANUFACTURER SEVERAL TIMES THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND COULD NOT PROVIDE AN ESTIMATED TIME. THE VEHICLE HAD NOT EXPERIENCE THE FAILURE.
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES HYDRAULIC) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE.
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) HOWEVER THE PART WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.
INITIALLY, I WAS HAVING TROUBLE WITH IT STALLING AFTER IT STARTED. THE DEALERSHIP INSTALLED A NEW START BUTTON, I THEN HAD TROUBLE AFTER I WOULD TURN THE CAR OFF, THE ACCESSORIES WOULD NOT TURN OFF. THE DEALERSHIP REPLACES THE DOOR MECHANISM AND NOW I AM HAVING TROUBLE GETTING THE CAR TO START. I WAS UNABLE TO START IT AFTER SEVERAL ATTEMPTS AND COULD ONLY START IT USING THE REMOTE START. I HAVE HAD TONS OF ISSUES WITH THIS VEHICLE AND THE START SYSTEM STALLING, THEN NOT TURNING OFF AND NOW NOT STARTING. *TR
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE DEALER STATED THAT THEY ONLY RECEIVED THREE PARTS, BUT DID NOT SPECIFY IF THE PARTS WERE RECEIVED WEEKLY OR MONTHLY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE DEALER INFORMED THE CONTACT THAT ONLY THREE PARTS PER WEEK WERE BEING MADE AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE TIME FRAME FOR THE RECALL REPAIR IS UNREASONABLE. THE MANUFACTURER WAS MADE AWARE OF THE TIME FRAME THE CONTACT HAS WAITED. THE CONTACT HAS NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PART WAS UNAVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/20/14*CN UPDATED 12/02/14*JB
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE JERKED INTERMITTENTLY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 21,000. UPDATED 12/01/14*LJ UPDATED 01/27/15*JB
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE DEALER WOULD BE UNABLE TO REPAIR THE VEHICLE FOR TWO MONTHS BECAUSE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I HAD BROUGHT MY GRAND CHEROKEE IN FOR A RECALL I RECEIVED. I WAS TOLD THAT I NEEDED A BOOSTER AND SHIELD FOR MY BRAKES & THEY WOULD CALL ME WHEN THE PARTS CAME IN BUT THE CAR WAS SAFE TO DRIVE. ON 8/13 I CALLED TO FOLLOW UP SINCE I HADN'T HEARD ANYTHING FROM THE DEALER & WAS TOLD THE PARTS WERE ON BACK ORDER AND THEY WEREN'T SURE WHEN THE PARTS WOULD BE IN BUT AGAIN TOLD THE CAR WAS SAFE TO DRIVE. I EXPLAINED TO THEM I WAS HEARING AIR WHEN I PRESSED ON THE BRAKE THEY SAID THAT WAS THE BOOSTER BUT IT WAS FINE. ON 8/15 AT 6AM ON MY WAY TO WORK I WAS DOING 75MPH WITH THE FLOW OF TRAFFIC. THE CAR INFRONT OF ME SLAMMED ON HIS BRAKES I DID THE SAME, BUT MY CAR DIDN'T STOP. THANKFULLY IT WAS EARLY ENOUGH THAT I WAS ABLE TO SWERVE AN NOT CRASH OR DIE! I THEN GOT TO WORK AND HAD MY CAR TOWED TO THE CLOSEST DEALER, I WASN'T GIVEN THE OPTION OF A RENTAL CAR UNTIL THAT EVENING AND WITH MY WORK HOURS I WAS NOT ABLE TO GET A RENTAL UNTIL MONDAY. I PICKED UP MY CAR ON 8/22 AFTER THEY WERE ABLE TO TRACK DOWN THE BOOSTER &SHIELD. ON MY WAY HOME ABOUT 20MIN INTO THE DRIVE MY TRACTION LIGHT AND CHECK ENGINE LIGHT CAME ON. I TOOK THE CAR TO MY LOCAL DEALER & THEY TOLD ME THAT WHEN THE DEALER WHO FIXED THE BOOSTER AND SHIELD DIDN'T DO THE RECALL PROPERLY & DIDN'T ADJUST THE THE BRAKE SWITCH PROPERLY. I WAS DRIVING WITH MY BRAKE LIGHTS ON & THE LIGHTS STAYED ON EVEN WHEN I WAS OUTSIDE THE CAR. THEY TOLD ME I WAS LUCKY THAT THE CAR DIDN'T POWER DOWN ON ME & SHUT OFF. THEY DEALER WHERE I WAS FIXED
I HAVE BEEN CALLING MY DEALERSHIP REGARDING A BRAKE BOOSTER RECALL FOR 3 MONTHS, I HAVE CALLED 6 TIMES AND ALL IM TOLD IS YOUR ON THE WAITING LIST. IT SHOULD BE 3 WEEKS, THEN I'M TOLD THE SAME THING WHEN I CALL BACK IN 3 WEEKS. CALLED TODAY & GOT THE RUN AROUND AGAIN. APPARENTLY CHRYSLER ISN'T TO CONCERNED ABOUT PEOPLES SAFETY. I ALSO HAD A 2001 JEEP GRAND CHEROKEE WITH BRAKE ISSUES, YOU THINK THEY WOULD HAVE CORRECTED THE PROBLEM. THIS WILL BE THE LAST CHRYSLER/JEEP VECHICLE I WILL OWN . *TR
I BOUGHT THE CAR BRAND NEW FROM SAFFORD CHRYSLER JEEP DODGE OF WARRENTON, VA. THE CAR MAKES NOISES BECAUSE OF A DEFECTIVE ABSORBER, WHICH HAS BEEN CLEARLY DETERMINED IN A MANUFACTURER TSB. ALSO THE CAR HAS A SAFETY RECALL FOR BRAKE BOOSTER ISSUES. I TOOK THE CAR TO THE DEALERSHIP (SAFFORD CHRYSLER JEEP DODGE OF WARRENTON, VA) LAST JUNE 14, 2014 AND THEY HAVE RECOGNIZED BOTH ISSUES BUT DIDN'T HAVE THE PARTS NEEDED IN STOCK TO DO THE REPAIRS. AFTER 2 MONTHS AND SEVERAL CALLS WE ARE GETTING THE SAME EXCUSES AND THE REPAIRS ARE STILL DUE. I AM AFRAID THEY DEALERSHIP IS DOING EVERYTHING TO AVOID THE REPAIR AND PROBABLY DOWN THE ROAD SAY THE CAR IS NOT UNDER WARRANTY ANYMORE. IN THE MEANTIME WE HAVE A CAR WITH A RECALL AND TSB ISSUE THAT IS NOT GETTING BETTER. *TR
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/23/14*CN THE RECALL WAS COMPLETED. UPDATED 10/30/14
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHEN DEPRESSING THE BRAKE PEDAL THERE WOULD BE AN ABNORMAL NOISE, WHICH OCCURRED INTERMITTENTLY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE FAILURE MILEAGE WAS 30,000.
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I AM FILING A COMPLAINT AGAINST GRAND JUNCTION CHRYSLER. I RECEIVED A RECALL NOTICE IN MAY AND IT IS NOW AUGUST. THEY CLAIM THEY HAVE BEEN WAITING FOR THE PARTS. THIS RECALL IS FOR BRAKE BOOSTER VIN (LAST 8 CHARACTERS) CC289170; NOTIFICATION CODE: P14 P14/NHTSA 14-V154. *TR
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THE VEHICLE WAS REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER 14V154000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE DEALER STATED THAT ONLY ONE PART WAS BEING MADE AVAILABLE PER WEEK. AS A RESULT, THE CONTACT HAD TO BE PLACED ON A WAITING LIST. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
ON THREE SEPARATE OCCASIONS OVER THE PAST TWO MONTHS, I HAVE EXPERIENCED AN UNANTICIPATED ENGINE STALL WHEN DECELERATING FROM HIGHWAY SPEED IN ORDER TO MAKE A TURN (BOTH RIGHT AND LEFT). IN EACH OF THESE INSTANCES, AS I WAS IN THE TURN (OR IMMEDIATELY BEFORE), THE ENGINE STALLED, LEAVING ME WITHOUT POWER-ASSISTED STEERING OR BRAKES. THIS MAKES THE VEHICLE DIFFICULT TO CONTROL, AS THE AMOUNT OF PHYSICAL FORCE NEEDED TO COMPLETE A TURN IS VERY SUBSTANTIAL. IN EACH INSTANCE, AFTER BRINGING THE VEHICLE UNDER CONTROL, I WAS ABLE TO RESTART IT BY PLACING THE SHIFT SELECTOR IN "NEUTRAL," APPLYING PRESSURE TO THE BRAKE PEDAL, AND PUSHING THE ENGINE START BUTTON. WHILE I HAVE SUFFICIENT ARM STRENGTH TO HAVE BEEN ABLE TO MAINTAIN CONTROL IN EACH OF THESE INSTANCES, IT IS, AT A MINIMUM, A SURPRISING AND UNEXPECTED EVENT TO HAVE STEERING AND BRAKE ASSIST FAIL SIMULTANEOUSLY. A SMALLER PERSON COULD EASILY LOSE CONTROL OF THE VEHICLE UNDER THESE CIRCUMSTANCES. I DO NOT KNOW WHETHER, WHEN THIS OCCURS, THE AIRBAGS ARE DISABLED, BUT THAT MAY ALSO BE A MATTER OF CONCERN. *TR
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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