2012 Jeep Grand Cherokee complaints

WHEN I WAS DRIVING ON THE HIGH WAY .MY GRAND CHEROKEE STALLED THEN STOPPED.AFTER A SHORT TIME IT STARTED AGAIN AND I DROVE IT TO THE MOPAR SERVICE CENTRE OF THE DEALER. THE DEALER TOLD ME THAT THE CAR WAS NOT RECALLED FOR DETECTIVE ALTERNATOR. SO THEY WILL REPLACE THE ALTERNATOR AND DRAINED BATTERY AT MY EXPENSE AND ALSO CHARGE FOR THE LABOUR COST. I FIND THIS VERY STRANGE AND UNJUSTIFIED. THE CAR MAYBE WAS NOT RECALLED BUT THE FAULT NOW IS EXACTLY WHAT THE RECALL WAS FOR . SO HOW COME THEY REFUSE TO REPLACE WHAT WAS ORIGINALLY RECALLED. THIS IS AGAINST THE RULES AND REGULATIONS OF NHTSA. PLEASE GUIDE ME.

HEARD A LOUD 'BANG' UNDER THE HOOD WHILE CRUISING @ 72MPH ON A NEW HAMPSHIRE INTER-STATE. IMMEDIATELY LOST CONTROL AND CRASHED INTO A GUARD RAIL, BOUNCED BACK INTO THE HIGHWAY, HIT THE GUARD RAIL AGAIN AND WOUND UP BACKWARD INTO THE GUARD RAIL. SOME WITNESSES STATED THAT THEY SAW FIRE AND SMOKE UNDER THE FRONT OF THE VEHICLE. *BF *TR

I HAVE 4 RECURRING PROBLEMS WITH MY JEEP. FIRST, THE DRIVER'S HEATED SEATS PERIODICALLY WILL NOT WORK. SECOND, UPON STARTING MY CAR, IT WILL JUST STALL OR SHUT DOWN. THIS HAPPENS 2 TO 3 TIMES A WEEK. THIRD, THE CHECK ENGINE LIGHT CONTINUOUSLY COMES ON AND OFF (AND WHEN I GET IT CHECKED, I AM TOLD SOMETHING ABOUT THE THERMOSTAT, BUT HAVE HAD NO PROBLEMS WITH IT OVERHEATING). FINALLY, THE CRUISE CONTROL ON/OFF BUTTON WILL NOT WORK SOMETIMES. I HAVE TO PHYSICALLY HIT THE STEERING WHEEL FOR IT TO WORK. I HAVE READ ABOUT TONS OF RECALLS FOR MY YEAR JEEP, BUT MY VIN NUMBER IS NOT INCLUDED. I AM STARTING TO THINK IT SHOULD BE.

SUDDEN ELECTRICAL SYSTEM FAILURE WHILE DRIVING IN TOWN OVER MY LUNCH HOUR. WARNING LIGHT ILLUMINATED AND WAS ABLE TO DRIVE TO A SAFE PLACE TO STOP BEFORE THE ALTERNATOR STARTED SMOKING. POWDERED EXTINGUISHER DID NOT STOP THE SMOKE SO HAD TO CALL THE FIRE DEPARTMENT. THEIR LIQUID FLAME RETARDANT WAS ABLE TO COOL THE ALTERNATOR AND PREVENT THE FIRE FROM SPREADING. JEEP HAS A CURRENT RECALL FOR THE 160 AMP ALTERNATOR, BUT I HAVE THE 180 AMP ALTERNATOR. I REPORTED THE ISSUE TO JEEP AND THEY WERE ABLE TO CONFIRM THAT THEY HAVEN'T EVEN STARTED AN INVESTIGATION FOR THIS ISSUE. THIS IS THE EXACT SAME FAILURE AS IS DESCRIBED IN THE 160 AMP ALTERNATOR RECALL AND THE ISSUE WAS FIXED THE SAME WAY, BY REPLACING THE ALTERNATOR. PLEASE MAKE JEEP EXPAND THE RECALL BEFORE SOMEONE DIES IN A FIRE OR ACCIDENT DUE TO THIS ISSUE. IF I WAS ON THE HIGHWAY AS I WAS OVER THE HOLIDAY WEEKEND WE WOULD NOT HAVE BEEN ABLE TO STOP IN A SAFE PLACE AS QUICKLY AND DEFINITELY WOULD NOT HAVE HAD A QUICK FIRE RESPONSE!

AS I WAS DRIVING MY A/C STOPPED BLOWING COLD AIR. BATTERY LIGHT CAME ON THEN ALL THE DASH INDICATORS STARTED BLINKING WRONG INCLUDING MY SEAT BELT INDICATOR, RADIO SHUT OFF, ETC. CAR DROVE AS IF IT HAD LITTLE POWER THEN STEERING JERKED AS IF CAR WAS GOING TO SHUT DOWN. PULLED OVER AND TURNED OFF CAR AND CAR WOULD NOT RESTART. TOOK TO THE MECHANIC WHO CONFIRMED IS THE ALTERNATOR. VEHICLE ONLY HS 60K MILES.

DRIVING DOWN HWY. FOR 10 MINUTES AND BATTERY LIGHT CAME ON, SHORT TIME LATER VEHICLE DIED. BATTERY CABLES ON JUMPER SIDE HOT, STRONG SMELL OF BURNED RUBBER. BATTERY AND ALTERNATOR VERY HOT AND COULD NOT BE TOUCHED. SEEM TO BE DIRECT GROUND ON 180 AMP ALTERNATOR. HAD TO REPLACE BATTERY AND ALTERNATOR JUST TO GET POWER BACK. NOW MORE CHECKS NEEDED ON COMPUTER. SAME AS P60 RECALL, HOWEVER, CHRYSLER TELLS ME THE 180 AMP IS NOT INVOLVED.

THE ALTERNATOR ON OUR JEEP HAD THE SAME ISSUE AS THE P60 RECALL FOR THIS MODEL YEAR AND ENGINE EQUIPPED WITH THE 160 AMP ALTERNATOR. OUR VEHICLE HAS THE 180 AMP ALTERNATOR AND IS NOT COVERED. MY QUESTION/COMPLAINT IS THAT IF THE CHRYSLER WARRANTY REP TOLD ME THAT SHE IS SEEING THIS ISSUE MORE AND MORE THAN WHY ISN'T THE 180 AMP ALTERNATOR COVERED UNDER THE WARRANTY ALSO. THE CAR WAS RUNNING PERFECTLY FINE AND INSTANTLY STARTED SQUEALING VERY LOUDLY AND WE COULD SMELL THE ELECTRICAL ISSUE WE ARE UNSURE OF A FIRE ISSUE BUT IT LOOKED LIKE THE ALTERNATOR COULD HAVE STARTED SOMETHING ELSE..LUCKILY WE WERE ABLE TO PULL THE VEHICLE OVER AND WHEN I LIFTED THE HOOD THE ALTERNATOR WAS POURING OUT SMOKE AND HAD SOOT AROUND THE COOLING FINS. WE RETURNED TO THE VEHICLE 3 HOURS LATER AND WE COULD STILL SMELL THE BURNT WIRE SMELL. OUR DEALER TRIED TO JUMP START USING A POWER PACK AND IT INSTANTLY DRAINED TWO POWER PACKS THAT CAN JUMP SEAMS FROM A DEAD BATTERY. OUR VEHICLE HAD TO BE TOWED TO THE DEALER. NOW WE ARE WAITING TO FIND OUT WHAT OUR CHARGED WILL BE. AS I SAID EARLIER, THE CHRYSLER WARRANTY REP SAID THAT THIS IS BEING REPORTED MORE AND MORE AND SHE ADVISED ME TO FILE A COMPLAINT HOPING THAT A RECALL WILL BE STARTED DUE TO THE NUMBER OF COMPLAINTS THEY ARE SEEING. IS THERE ANYTHING I CAN DO IN THE MEANTIME WHILE I SPEND 500$ ON A TOW AND A ALTERNATOR? THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).?*JB

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF ELECTRICAL POWER INTERMITTENTLY. ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO SEMI VALLEY CHRYSLER DODGE JEEP, BUT THE DEALER COULD NOT REPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 110,080.

SUDDEN LOSS OF ALL POWER WHILE DRIVING ON HIGHWAY. SMOKE, POWER BRAKE AND STEERING FAILURE, BATTERY DRAINED. VERY DANGEROUS!!

TL* THE CONTACT OWNS A 2012 (NA) JEEP CHEROKEE. WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITHOUT WARNING AND COMPLETELY LOST POWER. IN ADDITION, THE MALFUNCTION, ELECTRONIC THROTTLE CONTROL, AND ACC INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO JEEP, DODGE, CHRYSLER OF SIMI VALLEY, CALIFORNIA, BUT THE DEALER COULD NOT DUPLICATE OR DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 110,093. ..UPDATED 08/30/17 *BF *CN

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS STATIONARY WITH THE ENGINE RUNNING, THE VEHICLE WOULD NOT TURN OFF WHEN PROMPTED. THE CONTACT STATED THAT THE VEHICLE BEGAN TO SMOKE DUE TO FAN THAT CONTINUED TO RUN. ON ONE OCCASION, THE VEHICLE STALLED WITHOUT WARNING AND LOST POWER COMPLETELY. MIKE SMITH JEEP OF BEAUMONT, TEXAS ATTEMPTED TO REPAIR THE VEHICLE NUMEROUS TIMES, BUT THE FAILURE CONTINUED. THE WATER PUMP WAS REPLACED AFTER THE COOLANT OIL BEGAN LEAKING INTO THE PUMP. IN ADDITION, THE TRACTION CONTROL INDICATOR ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND INSTRUCTED THE DEALER TO CHECK THE TIPM; HOWEVER, THE FAILURES RECURRED EVEN AFTER NUMEROUS REPAIRS. THE FAILURE MILEAGE WAS 114,000.

ENGINE LIGHT WILL COME ON AND WHEN I ATTEMPT TO ACCELERATE THE JEEP WILL NOT GO OVER 25 MPH. I NEED TO PULL OVER AS SOON AS POSSIBLE AND TURN THE CAR OFF. I MAY NEED TO DO THIS SEVERAL TIMES BEFORE IT WILL START TO DRIVE NORMALLY. THE ENGINE LIGHT WILL REMAIN ON ANYWHERE FROM HOURS TO SEVERAL DAYS WHILE THE CAR DRIVES NORMALLY. THERE IS NO PATTERN TO WHEN IT HAPPENS. I HAVE TAKEN THE JEEP IN TO A DEALER. OIL FILTER HOUSING REPLACED. DID NOT CORRECT THE PROBLEM - DROVE FINE FOR 4 DAYS. CAN HAPPEN ANYWHERE - PULLING OUT ONTO MAJOR HIGHWAY OR JUST DRIVING ON A COUNTRY ROAD. IT IS VERY DANGEROUS AND SCARY. IT IS BACK AT THE SHOP AGAIN. EACH TIME I HAVE TO PAY FOR THE REPAIR AND RENT A ANOTHER VEHICLE. IT HAS BEEN HAPPENING FOR A FOR QUITE AWHILE, BUT SINCE I NEED MY VEHICLE I HAVE LIVED WITH IT. I WILL SOON BE TRANSPORTING 2 YOUNG CHILDREN TO CAMP EVERY DAY AND IT IS HAPPENING MORE OFTEN SO I HAD TO HAVE IT FIXED. ALSO THE COST OF REPAIR IS ALMOST $3000 SO FAR PLUS RENTING A VEHICLE AT $50/DAY. I JUST PURCHASED THE VEHICLE 11/12/15. I PUT THE DATE AS 01/01/2016 SINCE IT HAS HAPPENED REGULARLY SINCE I GOT IT, BUT IT IS NOW HAPPENING EVERY FEW DAYS.

2012 ALTITUDE. SOMETIMES WHEN I AM DRIVING THE ENGINE WILL CUT OUT. THERE ARE NO WARNINGS, NO GLITCHES IN THE ELECTRICAL COMPONENTS OR ANYTHING. THE ONLY WAY I KNOW THE ENGINE CUTS OUT IS THAT THERE IS NO RESPONSE FROM THE GAS PEDAL AND I LOSE POWER STEERING. I HAVE TO SHIFT INTO NEUTRAL, EASE ON THE BRAKE, PRESS THE START BUTTON, AND THEN WHEN IT RESTARTS I SHIFT IT BACK INTO DRIVE AND PICK UP WHERE I LEFT OFF. LIKE I SAID, THERE ARE NO GLITCHES IN THE LIGHTS OR ANYTHING. NO CODES OR ENGINE LIGHTS OR ANYTHING. I BOUGHT IT IN SEPT 2016 AND ITS BEEN IN THE SHOP ABOUT 9 TIMES. THEY CANT EVEN GET THE PROBLEM TO HAPPEN, LET ALONE FIX IT. I EMAILED THE JEEP AND FIAT CEOS FOR A PAPER TRAIL IN CASE I GOT INTO A WRECK- WANTED TO COVER MY ***- AND THEY RESPONDED. THEY SAID THEY'D PAY FOR MY RENTAL CAR EVERY TIME I BROUGHT MY JEEP IN FOR SERVICE ON THIS ISSUE. SO THAT HAS LIMITED ME TO BRINGING IT INTO THE DEALER. THEY ARE GIVING ME A NUMBER TO ALLOW ME TO PURCHASE A NEW JEEP AT EMPLOYEE COST, BUT, CONSIDERING I BOUGHT A 2012 IN 2016, I CAN'T AFFORD A 2017 MODEL. I'D HAVE TO SACRAFICE A LOT OF MY CURRENT OPTIONS TO TRY TO FIND A VEHICLE PRICED TO MAINTAIN MY CURRENT PAYMENTS. THIS HAS HAPPENED FROM ALL SPEEDS. IT HAPPENED TO ME WHILE DRIVING AROUND 70MPH, 30MPH, AND EVEN AFTER I CAME TO A RED LIGHT, AND THE LIGHT TURNED GREEN, I PRESSED THE GAS AND GOT NOTHING... THE ONLY THING THAT I HAVE NOTICED, AND I'M NOT EVEN SURE I REALLY NOTICED THIS, BUT IF I'M DRIVING HARD, AND GO FROM FAST T

180 AMP ALTERNATOR BURNED OUT NEARLY CAUSING ENGINE FIRE. REQUIRED REPLACEMENT OF ALTERNATOR, BATTERY AND PCU. SITUATION ADDRESSED BY RECALL NHTSA 14V-634 WHICH FCA SAYS NOT APPLY TO MY VEHICLE BECAUSE OF LARGER ALTERNATOR. VEHICLE WAS IN MOTION WHEN BATTERY LIGHT ILLUMINATED. NO OTHER INDICATION OF DANGER UNTIL STOPPED. SMOKE WAS CLEARLY EMANATING FROM ALTERNATOR WHEN HOOD RAISED.

ALTERNATOR FAILED WITH NO WARNING. IT BEGAN VIOLENTLY SMOKING LIKE IT WAS ABOUT TO CATCH FIRE EVEN THOUGH IT WAS TURNING FREELY. TURNED CAR OFF AND IT WAS STILL SMOKING BADLY. GRABBED FIRE EXTINGUISHER BUT IT NEVER FLAMED UP. IN THE PROCESS, IT BURNED MY BATTERY UP ALSO. JEEP HAD A RECALL ON THE 160 AMP ALTERNATOR FOR THE SAME ISSUE BUT SAID MINE WAS NOT COVERED BECAUSE IT WAS 180 AMP. I HAVE READ WHERE SEVERAL OTHERS HAVE HAD THE SAME ISSUE WITH THE 180 AMP ALTERNATOR. HAD THE CAR TOWED TO FORMER DEALER I BOUGHT IT FROM(HE WAS THE NEW CAR DEALER AT THE TIME), HE SAID HE HAD NEVER SEEN A BATTERY THAT HOT AFTER SITTING FOR AWHILE AND COULDN'T UNDERSTAND HOW IT DIDN'T BURN UP. COST OF REPAIR WAS OVER $1000 FOR A NEW ALTERNATOR AND BATTERY

ALTERNATOR CHRYSLER HAS A RECALL FOR ALTERNATORS FROM 2011 - 2014 BUT MY VIN IS NOT COVERED. SAME ISSUE AS THE RECALL. SUDDEN POWER LOSS, SMELL OF BURNT WIRES. TOTAL ELECTRICAL LOSS. CAR HAS 90,000 MILES ON IT. RECALL SHOULD EXTEND TO THIS ISSUE. $800 FIX

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING 6 MPH, THE BRAKES FAILED TO WORK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BRUNSWICK AUTO MART LOCATED AT 3031 CENTER RD, BRUNSWICK, OH 44212; (877) 815-7437) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,300. UPDATED 08/23/17*LJ *CN

THIS HAPPENED JUNE 2016 IN CALGARY, AB. CANADA. I WAS UPSET THEN AND AM STILL UPSET NOW, ENOUGH TO COMPLAIN HERE. I WAS DRIVING ON STREET AT LOW SPEED, THE BATTERY LIGHT CAME ON, I PULLED OVER LESS THAN A MINUTE LATER, ENGINE WAS SQUEALING BADLY, TURNED OFF ENGINE, THERE WAS A LARGE AMOUNT OF SMOKE COMING FROM UNDER THE HOOD, I OPENED HOOD AND WAS HIT WITH A BLAST OF SMOKE, I THOUGHT ENGINE WAS ON FIRE. AFTER SMOKE DISSIPATED, I COULD SEE SMOKE WAS COMING FROM ALTERNATOR. IT APPEARED TO HAVE OVERHEATED AND MELTED A CONNECTOR/WIRING. I HAD THE ALTERNATOR REPLACED, BUT THE PCM WAS ALSO FRIED, SO HAD TO HAVE IT REPLACED AS WELL. $2000 LATER I WAS BACK ON THE ROAD. I CHECKED FCA FOR RECALLS. FCA SAY THE 160 AMP ALTERNATOR IS COVERED UNDER A RECALL BUT NOT THE 180 AMP. I HAVE THE 180 AMP ALTERNATOR. I TALKED TO 3-4 PEOPLE AT FCA AND EMAILED THEM ALL THE INFO AND INVOICES AND THE SAID "WE ARE VERY SORRY AND THAT IS UNFORTUNATE BUT THERE IS NO RECALL OR COVERAGE" FOR MY ALTERNATOR OR PCM. HOWEVER, THEY DID SAY THAT WITH ENOUGH COMPLAINTS THAT POSSIBLY IN THE FUTURE THERE WILL BE A CAMPAIGN TO RECALL THE 180 AMP ALTERNATOR AND TOLD ME TO KEEP MY RECEIPTS. SO EVERYONE KEEP YOUR RECEIPTS AND KEEP COMPLAINING AS I BELIEVE THEY WILL EVENTUALLY RECALL THIS ALTERNATOR, AND WE WILL GET SOME REIMBURSEMENT.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS STATIONARY, THE ALTERNATOR MALFUNCTIONED WITHOUT WARNING. THE CONTACT STATED THAT SMOKE EMITTED FROM UNDER THE HOOD OF THE VEHICLE THAT ORIGINATED FROM THE ALTERNATOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. STANLEY WOOD IN BATESVILLE, ARKANSAS WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 79,738.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ALTERNATOR FAILED WHILE DRIVING 45 MPH. IN ADDITION, THE WINDSHIELD WIPERS ENGAGED INDEPENDENTLY, THE LIGHTS ON THE INSTRUMENT PANEL FLASHED AND IMMEDIATELY BECAME DIM, AND THE ENGINE STALLED. THE CONTACT ALSO NOTICED A BURNING RUBBER ODOR INSIDE THE VEHICLE. THE VEHICLE WAS TOWED TO HILL VIEW MOTORIST CHRYSLER DEALER IN LUXOR, PENNSYLVANIA (724-834-8440) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND CAUSED THE BATTERY AND POWER TRAIN CONTROL MODULE TO BURN. THE VEHICLE WAS REPAIRED AND THE ALTERNATOR, BATTERY, AND POWER TRAIN CONTROL MODULE WERE REPLACED. THE MANUFACTURER STATED THAT THE ALTERNATOR IN THE VEHICLE WAS ONE HUNDRED EIGHTY AMPS AND WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 62,407. UPDATED 08/04/17*LJ *JS

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE BATTERY WARNING INDICATOR ILLUMINATED AND SMOKE AND A BURNING ODOR APPEARED UNDER THE HOOD. THE INSTRUMENT PANEL LIGHTING BEGAN TO FLICKER AND THE VEHICLE BEGAN TO LOSE POWER AND EVENTUALLY FAILED. THE CONTACT HAD THE VEHICLE TOWED TO JIM SMALLICH CHRYSLER DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY AND ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED WITH THE AIR CONDITIONER AND RADIO STILL OPERABLE, THE CONTACT EXITED THE VEHICLE. UPON RETURNING TO THE VEHICLE, HE NOTICED THAT THE AIR CONDITIONER AND RADIO STOPPED WORKING, BUT THE WINDSHIELD WIPER BLADES WERE MOVING AT SLOW SPEED. THE CONTACT SHIFTED INTO DRIVE, BUT THE VEHICLE WAS MOVING SLOWLY AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS STOPPED, SHIFTED INTO PARK, TURNED OFF, AND FAILED TO RESTART. THE VOLTAGE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH A FAULTY ALTERNATOR AND BATTERY THAT NEEDED REPLACEMENT. THE PARTS WERE REPLACED, BUT THE MECHANIC NOTICED THAT THE COMPUTER WAS DAMAGED AND COULD NOT BE REPAIRED. THE VEHICLE WAS TOWED TO ANOTHER INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE PCM NEEDED REPLACEMENT AND THERE WAS AN ALTERNATOR RECALL. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD THE VEHICLE TOWED TO JT CHRYSLER DODGE RAM OF LEXINGTON (LOCATED AT 4838 SUNSET BLVD, LEXINGTON, SC 29072 (803) 957-2010) FOR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V674000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 113,002.

WE HAVE HAD THIS JEEP GRAND CHEROKE SERVICE THREE TIMES AND BEFORE HAVING IT SERVICE, THE CAR HAS CUT OFF WHILE DRIVING ON THE HIGHWAY WITHOUT WARNING.

WHILE DRIVING ON FREEWAY, BATTERY WARNING LIGHT LIT UP, FOLLOWED BY (INCORRECT) ERROR MESSAGES ON INSTRUMENT CLUSTER MENU THAT DRIVER SEATBELT WAS UNFASTENED. ALL ELECTRICAL EQUIPMENT IN THE VEHICLE CEASED OPERATION, INCLUDING AC AND STEREO. I PULLED OFF OF FREEWAY AND OPENED HOOD TO FIND THE ALTERNATOR SMOKING HEAVILY. THIS WAS THE EXACT SAME FAILURE SITUATION DESCRIBED IN CHRYSLER RECALL P60, BUT BECAUSE MY ALTERNATOR WAS 180AMP INSTEAD OF 160AMP, IT WAS NOT COVERED BY THE P60 RECALL. THE ALTERNATOR HAD TO BE REPLACED. THE ALTERNATOR FAILURE ALSO RESULTED IN A BLOWN-OUT PCM, WHICH HAD TO BE REPLACED. THIS IS AN EXTREMELY DANGEROUS FAILURE THAT COULD HAVE CAUSED A CAR FIRE, OR TRAFFIC ACCIDENT. CHRYSLER RECALL P60 SHOULD INCLUDE THE 180AMP ALTERNATORS, AS WELL, BECAUSE THEY HAVE THE SAME FAULT AND SAFETY ISSUES.

ALTHOUGH A RECALL ON THE 160 AMP ALTERNATOR MY 180 AMP ALTERNATOR FAILED EXACTLY LIKE THE 160 - SMOKE AND LEFT ME IN TRAFFIC, FAILED WHILE DRIVING IN HOUSTON TRAFFIC. THERE ARE HUNDREDS OF CASES WITH THE 180 ONLINE BUT FCA WILL NOT DO ANYTHING UNLESS YOU SAY SO. SO FOR NOW $1995 OUT OF MY POCKET. HTTP://M.CARCOMPLAINTS.COM/JEEP/GRAND_CHEROKEE/2012/ENGINE/ENGINE.SHTML NEXT SOURCE HTTP://WWW.CARPROBLEMZOO.COM/JEEP/GRANDCHEROKEE/ALTERNATOR-GENERATOR-REGULATOR-PROBLEMS.PHP

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE CARMAX DEALER IN BURBANK, CA WHERE THE CONTACT WAS INFORMED THAT THEY COULD NOT SERVICE THE VEHICLE DUE TO OTHERS VEHICLE THAT NEEDED TO BE SERVICED FIRST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.

MY ALTERNATOR AND THEN MY ECU COMPUTER WERE DAMAGED EXACTLY IN THE SAME WAY THAT WAS DESCRIBED IN THE P60 RECALL. UNFORTUNATELY I REALIZED THAT MY VIN IS NOT LISTED IN THE RECALL. HOW CAN I GET REINBURSED FROM THE DEALER ALL THE EXPENSES THAT I PAID IF MY VIN IS NOT IN THE RECALL ALTHOUGH IT HAS THE SAME DAMAGED THAT IS DESCRIBED IN THE P60 BULLETIN , PLEASE ADVISE MARCELO

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING AT UNKNOWN SPEEDS, THE INSTRUMENT CLUSTER LIGHTS FLASHED AND THE ENGINE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

HERE ARE THE ISSUES I HAD WITH MY TRUCK WHICH ALIGN WITH ISSUES NOTED IN RECALLS; TIPM ' ELECTRICAL ISSUES IN MARCH 2015, THE ELECTRICAL COMPONENT TO THE TRUCK KEY MALFUNCTIONED AFTER OWNING THE TRUCK FOR ABOUT 6 MONTHS. THIS MALFUNCTION DID NOT ALLOW ME TO LOCK THE CAR USING THE KEY. I HAD THE KEY BATTERY REPLACED THINKING THAT WOULD FIX THE PROBLEM, BUT THE KEY MALFUNCTIONED AGAIN ONE WEEK LATER. SUN VISOR AND FUEL PUMP RECALL- DECEMBER 12, 2015 I HAD AN APPOINTMENT WITH KEFFER JEEP ON EAST INDEPENDENCE BOULEVARD TO HAVE BOTH RECALLS LOOKED AT. I WAS TOLD THEY WERE BOTH TAKEN CARE OF. ALTERNATOR / ELECTRICAL ISSUES- NOVEMBER 4, 2016 MY WIFE WAS TAKING OUR SON TO SCHOOL WHEN SHE BEGAN GETTING A BURNING SMELL FROM UNDER THE HOOD. AFTER DROPPING OFF MY SON, SHE PULLED OVER AND NOTICED SMOKE COMING FROM UNDER THE HOOD. SHE CUT THE CAR OFF, INITIALLY THINKING IT JUST OVERHEATED. WE LEFT THE CAR IN THE SCHOOL PARKING LOT OVERNIGHT HOPING IT WOULD START UP THE NEXT DAY. I TRIED TO START THE CAR, BUT IT WOULDN'T START AND THE KEY GOT STUCK IN THE IGNITION. AFTER HAVING IT TOWED TO A MECHANIC, WE LEARNED THAT THE ALTERNATOR SUDDENLY FAILED, DRAINING THE BATTERY AND CAUSING THE ENGINE STALL. WHEN I EXPERIENCED THESE ISSUES WITH THE TRUCK ON 11/4, MY MECHANIC TOOK THE TRUCK TO STATE LINE JEEP IN FORT MILL, SC TO GET THE COMPUTER REPROGRAMMED. DURING THAT VISIT, MY MECHANIC WAS TOLD THAT THE VISOR RECALL WAS STILL OPEN WHICH MAKES ME WONDER IF THE FUEL PUMP ISSUE WAS EVER PROPERLY RESO

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS AND MAKING A SHARP TURN IN EITHER DIRECTION, THE VEHICLE SUDDENLY SHUT OFF AND THE DRIVER HAD TO PUSH THE START BUTTON TO RESTART THE ENGINE. THE CONTACT INDICATED THAT THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT NO FAILURE COULD BE FOUND. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 75,000.

180 AMP ALTERNATOR EXPERIENCED CATASTROPHIC FAILURE CAUSING TOTAL LOSS OF ALL POWER, BATTERY FAILURE, PCM FAILURE AND SMOKING AND BURNING SMELL FROM ENGINE COMPARTMENT. EXPERIENCED LOUD WHINNING FROM ALTERNATOR WHILE DRIVING IMMEDIATELY PRIOR TO FAILURE. ULTIMATE FAILURE OCCURED AS CAR PULLED INTO PARKING SPOT. THIS IS THE SAME ISSUE EXPERIENCED BY 160 AMP ALTERNATOR UNDER RECALL. IT IS EXTREMELY DANGEROUS AND CHRYSLER/JEEP SHOULD BE REQUIRED TO FIX THESE ISSUES.

ALTERNATOR FAILED WITH NO WARNING LIGHTS. HEAVY SMOKE POURED FROM ENGINE BAY. FAULTY ALTERNATOR CAUSED PCM FAILURE. VEHICLE WAS IN MOTION WITH NO ISSUE. STOPPED FOR GAS. UPON RESTART, VEHICLE HAD HARD START AND THEN BEGAN SMOKING.

POWER STEERING FLUID LEAKING; ACCORDING TO DEALER, POWER STEERING FLUID IS HIGHLY FLAMMABLE AND MAY CAUSE A FIRE FORCING ME TO PAY THE $1,600 FOR A NEW STEERING RACK. 2012 JEEP GRAND CHEROKEE, 26K MILES.

I WENT TO PUSH THE BRAKE PEDAL AND PEDAL IS STIFF AND WILL NOT PUSH DOWN. JEEP DOESN'T WANT TO STOP. ALMOST CRASHED INTO CAR IN FRONT OF ME. I HAVE HAD NO BRAKE WORK AT ALL.

I TOOK MY CAR FOR THREE RECALLS ONE OF THEM WAS THE BRAKE BOOSTER. THEY CALLED ME THE OTHER DAY TO PICK IT UP. I WENT AND THEY TOLD ME EVERYTHING IS FIXED. THE PROBLEM WASN'T FIXED. I ALMOST CRASHED 4 TIMES AND I HAD TO CALL A TOW TRUCK. I CALLED THE DEALER AND THEY SAID IF I WANT THEM TO LOOK AT THE CAR AND FIND THE PROBLEM THEY WOULD CHARGE ME. I TOLD HIM IT'S THE BRAKE BOOSTER AND SHOWED HIM A VIDEO TO PROVE IT. HE DECLINED TO HELP ME...UPDATED 06/06/17 *BF *AS

SUV WOULD NOT START, TOWED TO A LOCAL MECHANIC, REPLACED AIR METERING VALVE, STILL DID NOT START. WAS INFORMED BY MY MECHANIC THERE IS A RECALL ON THE SENSOR IN THE FUEL TANK BUT I WAS NOT TOLD BY CHRYSLER ANYTHING ABOUT THIS PROBLEM WHEN THE TRUCK WAS IN THE SHOP FOUR OTHER TIMES FOR TWO OTHER RECALLS. TRUCK MUST BE TOWED TO CHRYSLER SO THEY CAN LOOK AT THIS PROBLEM.

BACK LATCH MESSED UP WOULD SHUT COSTED ME 400$.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING 40 MPH, ALL THE WARNING INDICATORS ILLUMINATED AND THE VEHICLE STALLED AND LOST POWER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE CHECK ENGINE INDICATOR ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000.

FRONT RACK AND PINION STEERING BOOT LEAKING. CAR BOUGHT NEW AND HAS 59,000 MILES. ON LINE REPORTS MANY OTHER VEHICLES WITH SAME PROBLEM. SAFETY ISSUE FOUND ON YEARLY INSPECTION.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED AND WHITE SMOKE APPEARED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE ALTERNATOR BEING AN 180 AMP. THE CONTACT WAS ALSO INFORMED THAT FCA WOULD NOT EXPAND THE RECALL ON THE VEHICLE UNTIL FORCED BY NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000.

ON REGULAR OCCASION VEHICLE WILL FAIL TO START, OCCASIONALLY VEHICLE WILL STALL WHILE DRIVING CAUSING LOSE OF POWER STEERING AND BRAKE ASSIST RENDERING VEHICLE HARD TO CONTROL. FUEL PUMP RELAY RECALL HAS BEEN COMPLETED AND WCM HAS BEEN REPLACED.

WHILE JEEP IS IN DRIVE MOTION, THE ENGINE GOES OFF, CAUSING THE POWER STEERING TO BECOME VERY HARD TO HANDLE AND STALLING. PROBLEM HAS ESCALATED. CONTACTED JEEP AND THEY MADE ME AN APPOINTMENT AT MY EXPENSE. THIS IS VERY SCARY WHEN IT HAPPENS AND YOU HAVE NO WARNING. IT HAS HAPPENED ON THE INTERSTATE AS WELL AS COUNTY ROADS.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 60 MPH THE BATTERY WARNING INDICATOR ILLUMINATED. THE CONTACT SMELLED AN ABNORMAL BURNING ODOR AND NOTICED WHITE SMOKE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FAILURE WAS IDENTICAL TO NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE MANUFACTURED DATE AND THE AMP OF THE ALTERNATOR. THE APPROXIMATE FAILURE MILEAGE WAS 54,900. UPDATED 06/13/17*LJ CONSUMER STATED INDEPENDENT MECHANIC REMOVED & REPLACED ALTERNATOR W/ NEW FACTORY ALTERNATOR AND STATED THAT AFTER REMOVED THE OLD, HE DID IN FACT SMELL A BURNT SMELL ON THE ALTERNATOR. UPDATED 9/27/18*JB

4/13/2015 COMPLETED RECALL TO REPLACE BRAKE BOOSTER. 4/11/2017 AUTO PULLED OUT INFRONT OF ME. I WAS GOING 45 MPH, HIT BRAKES HARD NO ABS LITTLE BRAKING ABILITY. I AVOID COLLISION BY GOING INTO ONCOMING TRAFFIC. I SLOWLY PULLED OFF TO THE SHOULDER AND BRAKE LIGHT THEN CAME ON. TOWED TO DEALER WHO AGAIN REPLACE A FAILED BRAKE BOOSTER.I HAVE DOCUMENT IF NEEDED. BUT I WILL NEED TO FAX THEM

I HAD THE CAR FOR 3 YEARS AND DIDN'T HAVE ANY ISSUES. LAST SATURDAY EVENING 4/14/17 WE HAD JUST GOTTEN HOME FROM RUNNING TO THE STORE AND BLACK SMOKE STARTED TO COME UP FROM THE FRONT RIGHT SIDE OF THE HOOD. I BACKED THE CAR OUT OF THE GARAGE AND WENT AROUND THE CAR TO SEE WHAT THE ISSUE WAS. SAW SPARKS, GRABBED MY SON FROM THE BACK RAN AND CALLED 911. WITH IN 5 MIN THE FRONT OF THE JEEP WAS ON FIRE. TOOK 30 MIN TO PUT OUT AND THE CAR IS TOTALLED.

THIS VEHICLE WILL STALL WHILE YOU ARE IN DRIVE AND DRIVING. THERE IS NO INDICATION THAT THE CAR HAS STALLED. LIGHTS AND RADIO ARE ONE. WHEN YOU GO TO BREAK, THE CAR WILL NOT STOP. THE FOLLOWING DO NOT WORK, BREAKS, EMERGENCY BREAK, POWER STEERING AND THROWING THE CAR IN PARK. YOU HAVE TO COAST UNTIL YOU STOP AND HOPE YOU DO NOT HIT ANYTHING. ONCE YOU STOP, THE CAR WILL RESTART. THIS IS A KNOW ISSUES WITH THIS VEHICLE. IT HAS BEEN IN OVER 3 TIMES TO GET FIX. IT DOES HAVE A RECALL BUT THAT HAS NOT FIXED THE PROBLEM. IT IS CURRENTLY A DEADLY WEAPON.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE MADE AN UNUSUAL NOISE. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND THE CONTACT NOTICED SMOKE COMING FROM THE ALTERNATOR. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR FAILED. THE CONTACT WAS INFORMED OF A RECALL; HOWEVER, THE DEALER STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS A RECALL. THE FAILURE WAS NOT REPAIRED. THE RECALL DETAILS WERE UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 127,000.

THE CHROME TAPE IN THE CUPHOLDERS COMES UP AND CUTS LIKE A RAZOR.

VEHICLE STALLED TWICE WHILE DRIVING. ONCE WHILE TURNING LEFT ON A CITY STREET AND ONCE WHILE BREAKING HARD TO STOP AT A STOP LIGHT. DEALERSHIP CANNOT FIND A CAUSE AND CANNOT DUPLICATE THE PROBLEM WHILE IN THEIR POSSESSION. JEEP CUSTOMER SERVICE SAYS IT IS A KNOWN ISSUE WITH NO KNOWN CAUSE. ALL RECALLS ARE UP TO DATE.

WHILE DRIVING TO WORK ONE DAY, I NOTICED A HUMMING NOISE COMING FROM THE FRONT OF THE VEHICLE, SHORTLY BEFORE ARRIVING AT WORK THE BATTERY LIGHT CAME ON SO I DROPPED OFF THE CAR AT A LOCAL MECHANIC TO HAVE IT LOOKED AT. THEY CALLED ME BACK TO SAY THE ALTERNATOR HAD WENT OUT AND WOULD NEED REPLACED. AFTER REPLACING THE ALTERNATOR, MY JEEP WASN'T STARTING, SO THEY HAD TO REPLACE THE BATTERY AND EXPLAINED THE ALTERNATOR HAD FRIED AND TOOK THE BATTERY OUT WITH IT. ONCE THE BATTERY WAS REPLACED, THE JEEP STILL WOULDN'T START AND COULDN'T LOCATE THE KEYS (ALTHOUGH IT WAS PHYSICALLY IN THE IGNITION), THEY SAID MY JEEP WOULD NEED TO BE TOWED TO A JEEP DEALERSHIP TO GET THE POWERTRAIN CONTROL MODULE REPLACED BECAUSE THEY COULDN'T PROGRAM THE REPLACEMENT MODULE. AFTER GETTING IT TOWED AND HAVING THE POWERTRAIN CONTROL MODULE REPLACED IT IS RUNNING FINE AGAIN. IN SUMMARY, THE ALTERNATOR WENT OUT AND SHORTED BOTH THE BATTERY AND THE POWERTRAIN CONTROL MODULE IN THE PROCESS. IN TOTAL NEARLY $1600 WORTH OF PARTS AND LABOR. A RECALL EXISTS FOR SEVERAL OTHER JEEP MODELS DUE TO THIS SAME ISSUE, HOWEVER MY VEHICLE'S VIN ISN'T LISTED IN THE RECALL.