2012 Jeep Grand Cherokee complaints

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH, SEVERAL WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL, INCLUDING THE ENGINE AND CHECK BATTERY INDICATORS. THE CONTACT WAS ABLE TO EXIT TRAFFIC AND DROVE ONTO A SIDE ROAD WHERE THE ENGINE IMMEDIATELY STALLED. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED. THE DEALER ADVISED THAT THEY WOULD REPLACE THE ALTERNATOR TEMPORARILY WITH THE SAME ALTERNATOR UNTIL THE PERMANENT REMEDY BECAME AVAILABLE IN JANUARY OF 2018. THE MANUFACTURER REFUSED TO ASSIST WITH THE TEMPORARY ALTERNATOR REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. NHTSA CAMPAIGN NUMBER: 7V435000 (ELECTRICAL SYSTEM) WAS REFERENCED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT'S WIFE OWNS A 2012 JEEP GRAND CHEROKEE. WHILE THE CONTACT'S WIFE WAS DRIVING, THE BATTERY INDICATOR ILLUMINATED. SUDDENLY, THE CONTACT NOTICED SMOKE UNDER THE HOOD. UPON FURTHER INSPECTION, THE CONTACT NOTICED SMOKE COMING FROM THE BATTERY AND THEN IT BURST INTO FLAMES. THE CONTACT DISCONNECTED THE BATTERY AND THE FIRE WENT OUT. THERE WERE NO INJURIES. A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR AND BATTERY NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS CURRENTLY AT THE DEALER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM) IN THE MAIL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. THE CONSUMER REQUESTED TO HAVE THE VEHICLE REPAIRED AND TO BE REIMBURSED FOR THE COST OF CAR RENTAL EXPENSES. UPDATED 10/24/2017*JS

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTICE IN AUGUST OF 2017. THE DEALER (MILFORD AUTO GROUP-JEEP CHRYSLER DODGE RAM, 1470 BOSTON POST RD, MILFORD, CT, 06460) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR AND WOULD BE AVAILABLE IN JANUARY OF 2018. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I HAVE A SAFETY RECALL ON MY VEHICLE, REGARDING THE WIRING ON THE VANITY LAMP ON VISOR. I CONTACTED THE DEALER THAT I PURCHASED IT FROM AND SCHEDULED THE 'WARRANTY RECALL' APPT TO REPAIR. WHEN I ARRIVED, THEY HAD ME TO LEAVE THE VEHICLE WITH THEM. I RETURNED LATER THAT DAY TO PICK IT UP AND WAS INFORMED THEY DIDN'T HAVE PART. I ASKED IF THEY WOULD CONTACT ME WHEN THEY GET IT AND THEY NEVER DID. IT'S BEEN 4 MONTHS NOW. WHAT DO I DO?

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING AND SMOKE APPEARED UNDER THE HOOD. THE VEHICLE WAS TAKEN TO DODGE CHRYSLER JEEP RAM CITY (4395 ROUTE 130S, BURLINGTON, NJ 08016), BUT NO CODES COULD BE GENERATED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY, ALTERNATOR, AND POWER CONTROL MODULE NEEDED TO BE REPLACED. THE ALTERNATOR WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 65,000.

ESTABLISHED COMPLAINT # 11011843. THE REIMBURSEMENT DEPARTMENT REFUSES TO COOPERATE WITH MY VALID COMPLAINT. ALTERNATOR DIODE THERMAL FATIGUE. SAFETY RECALL T36

WHILE ON A NEARBY HIGHWAY THE VEHICLE STALLED OUT ON ME. I WAS ABLE TO GET INTO SHOULDER AND AFTER, IMMEDIATELY AFTER STALLING OUT I ATTEMPTED TO START THE CAR RIGHT AWAY, IT TOOK ABOUT 4 ATTEMPTS FOR VEHICLE TO START UP AGAIN. TOOK VEHICLE TO THE DEALERSHIP THEY FIRST DIAGNOSED IT BEING AN ISSUE WITH THE KEY FOB BATTERY AFTER BEING REPLACED THE VEHICLE RAN FOR ABOUT A WEEK THEN THE ORIGINAL PROBLEM REOCCURRED. THIS TIME IN TOWN IN THE MIDDLE OF AN INTERSECTION. VEHICLE WAS NOT ABLE TO START AND HAD TO GET VEHICLE TOWED. AFTER TAKING IT BAKE TO THE DEALER THEY INFORMED ME THAT THERE WAS AN ISSUE WITH THE PRIMARY AND SECONDARY FUEL PUMPS.

8/18/17 I WAS PROVIDED WITH RECALL NOTICES DURING MY ANNUAL INSPECTION. I PURCHASED THIS VEHICLE USED AND THIS WAS THE 1ST INSPECTION I HAD TO DO & 1ST I WAS NOTIFIED OF RECALLS. 9/5/17 STARTED JEEP AND BEGAN TO LEAVE DRIVEWAY, IT MADE FUNNY NOISE, I SHUT IT OFF AND TURNED IT BACK ON AND BATTERY LIGHT CAME ON. I PARKED IT BACK IN IT'S SPOT AND SHUT IT OFF. SMOKE CAME FROM HOOD. I OPENED HOOD AND WATCHED ALTERNATOR EMIT SMOKE FOR APPROXIMATELY 10 MIN BEFORE SHUTTING HOOD. 9/5 CALLED MIDSTATE CHRYSLTER IN BERLIN, VT. THEY CONFIRMED ALTERNATOR IS RECALL ITEM T36 BUT CHRYSLER HASN'T AUTHORIZED FIX. CALLED 1-800-853-1403 FCA RECALL ASSISTANCE CENTER AND SPOKE W/ SHEA WHO CONFIRMED THIS AND SAID I HAD TO OPEN A "CASE" AND COULD EXPECT A CALL WITHIN 24-HOURS. REQUESTED RENTAL CALL BUT WAS TOLD HAD TO WAIT FOR CALL BACK. WAS TOLD NOT TO TOUCH JEEP UNTIL INSPECTION DONE. 9/7 CALLED FCA RECALL, SPOKE W/ RENEE WHO CONFIRMED CASE #32345945 BUT SAID TO GIVE IT MORE TIME FOR A CALL BACK FROM A SPECIALIST. AGAIN REQUESTED RENTAL BUT WAS TOLD TO WAIT FOR CALL. 9/8 CALLED FCA RECALL, SPOKE W/ JORDAN WHO SAID CASE WASN'T OPENED PROPERLY, HE FIXED AND GIVE IT 2-3 DAYS FOR CALL BACK. AGAIN, WAITING FOR ANSWER ON RENTAL CAR. 9/11 CALLED FCA RECALL, PAM, STILL NEED TO WAIT, AGAIN REQUESTED RENTAL CAR. 9/12 JAMES FROM "3RD PARTY" CALLED INDICATING I'LL BE GETTING A CALL FROM AN INSPECTOR TO COME INSPECT THE JEEP. REQUEST RENTAL BUT HE IS 3RD PARTY AND COULDN'T HELP. 9/12 CALLED FCA RECALL, JAMES, P

RECALL OF "ALTERNATOR DIODE THERMAL FATIGUE DOES NOT HAVE AVAILABLE PARTS TO CORRECT. SINCE THIS CONDITION CAUSES UNEXPECTED VEHICLE STALL CAUSING RISK OF CRASH AND/OR OVERHEATING WITH SMOKE AND/OR FIRE." I CANNOT DRIVE THIS VEHICLE IN THIS CONDITION NOR CAN I RISK HAVING PASSENGERS WITH ME, MY ELDER PARENTS, MY GRANDCHILDREN AND/OR MYSELF. I SHOULD BE SUPPLIED A RENTAL VEHICLE AND SHOULD NOT HAVE TO SIMPLY "WAIT" FOR A SOLUTION. IF I AM NOT GOING TO BE "SAFE" THEN THEY SHOULD BUY IT BACK FROM ME. I PURCHASED THIS VEHICLE NEW FROM JEEP.

BRAKES FAILED WHILE DRIVING AT HIGHWAY SPEED. VEHICLE HAD 93,260 MILES ON IT WHEN THE FAILURE OCCURRED. THE JEEP DEALER REPLACED THE BRAKE BOOSTER, AND THE PROBLEM WAS REPAIRED. THE BRAKE BOOSTER ITSELF HAD BEEN REPLACED IN A RECALL IN 2014.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). WHILE DRIVING, THE ENGINE STALLED AND LOST POWER. THE CONTACT SMELLED A BURNING ODOR, BUT THE LOCATION COULD NOT BE DETERMINED. ALSO, THE BATTERY WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED WHITTEN BROTHERS OF RICHMOND AT (804) 378-0707 (10701 MIDLOTHIAN TURNPIKE #100, RICHMOND, VA 23235) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE DEALER STATED THAT THE CONTACT COULD PAY A FEE FOR THE REPAIRS, BUT REIMBURSEMENT WAS NOT GUARANTEED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT EXPERIENCED A FAILURE WITH THE ALTERNATOR WHILE THE VEHICLE WAS STATIONARY. THE CONTACT SMELLED AN ELECTRICAL ODOR AND NOTICED SMOKE COMING FROM THE ENGINE COMPARTMENT. THE CONTACT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/25/17*LJ UPDATED 10/26/2017*JS

WHILE DRIVING THE THE INTERSTATE MY BATTERY LIGHT WENT ON A FEW MINUTES LATER AN IMAGE OF A LIGHTNING BOLT HIT THE BATTERY AND I LOST COMPLETE POWER. TOOK IT TO THE JEEP DEALERSHIP TOOK OVER A WEEK TO TELL ME ITS THE PCM AND THAT IT HAD NOTHING TO DO WITH THE ALTERNATOR. TODAY I CAN PICK UP THE CAR. THEY DATED THAT I CAN PICK UP THE CAR AND THEN THEY TOLD ME MY BATTERY IS VERY VERY WEEK . THEY ALSO ASSURED ME THAT ONE THINGS HAS NOTHING TO DO WITH THE OTHER WHICH IS TOTAL BULL,.

DRIVING AT HIGHWAY SPEEDS, 55 TO 70 MPH THE STEERING WHEEL WILL VIOLENTLY SHAKE BACK AND FORTH AND THE CAR WILL JERK FROM LEFT TO RIGHT. I TOOK THE VEHICLE TO THE DEALERSHIP AND WAS INFORMED THE POWER STEERING RACK AND PINION WOULD NEED COMPLETE REPLACEMENT. THE ESTIMATE WITH A NEW 4 WHEEL ALIGNMENT IS OVER 1900 DOLLARS. THIS JEEP IS DRIVEN BY MY WIFE, HAS NEVER BEEN OFF ROAD AND HAS ONLY 33,000 MILES ON IT. A SERVICE TECHNICIAN TOLD ME THIS IS A VERY COMMON PROBLEM AND THEY SEE MANY JEEPS WHERE THE RACK NEEDS REPLACEMENT. I CALLED TWO OTHER DEALERSHIPS AND WAS TOLD THIS IS A PROBLEM AREA ON 2012 GRAND CHEROKEES. I WAS ALSO TOLD THEY REDESIGNED THE RACK A COUPLE OF YEARS AGO BECAUSE OF THIS PROBLEM. THIS REPAIR SHOULD BE COVERED AND RECALLED AS A DANGEROUS MANUFACTURING DEFECT.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM), FOR WHICH THE FUEL PUMP RELAY WAS REPLACED. APPROXIMATELY TWO YEARS AFTER RECEIVING THE REPAIR, THE CONTACT BEGAN TO NOTICE THAT THE VEHICLE WOULD CRANK, BUT FAILED TO START. THE CONTACT WOULD HAVE TO MAKE SEVERAL ATTEMPTS TO START THE VEHICLE. THE VEHICLE WAS TOWED TO CHRYSLER FULLERTON (LOCATED AT 1044 US ROUTE 22, EAST SUMMERVILLE, NJ, 08876; 908-722-2500) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP RELAY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WERE UNABLE TO PROVIDE ANOTHER REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHILE STOPPING AT A DRIVE-THROUGH ON MY WAY TO WORK, THE BRAKE SYSTEM EXPERIENCED AN ISSUE. I WAS AT A STOP WHEN THE BRAKE PEDAL BACKED UP FROM THE FLOOR AND THE JEEP STARTED TO ROLL FORWARD. I HAD TO STAND ON THE PEDAL WITH BOTH FEET TO KEEP THE VEHICLE STOPPED. I WAS ABLE TO PARK FOR A MOMENT IN ORDER TO FIND A WAY TO GET THE VEHICLE SAFELY TO A NEARBY REPAIR SHOP. THEY IDENTIFIED THE ISSUE AS MY BRAKE BOOSTER. THIS PART WAS SUPPOSED TO HAVE BEEN ADDRESSED WITH SAFETY RECALL P14 BACK IN 2014. EITHER THE PART WAS NOT REPLACED, THE REPAIR WAS NOT EFFECTIVE, OR THE REPLACEMENT WAS ALSO DEFECTIVE SO AS TO CAUSE THE SAME FAILURE FOR MY JEEP NOW. ONLY 5 YEARS OLD AND MY SECOND CATASTROPHIC SYSTEM FAILURE IN AS MANY MONTHS. SO GLAD I WAS NOT STILL ON THE HIGHWAY WHEN THIS HAPPENED OR THIS COULD HAVE CAUSED A SERIOUS ACCIDENT!

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. WHILE DRIVING, THE CONTACT HEARD AN ABNORMAL NOISE UNDER THE HOOD. AFTER THE GEAR SHIFTER WAS PLACED IN PARK, THE CONTACT SMELLED A BURNING ODOR THROUGHOUT THE VEHICLE. THE NEXT DAY, WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START AND THE BATTERY INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO BERTERA CHRYSLER JEEP DODGE RAM (539 RIVERDALE ST, WEST SPRINGFIELD, MA 01089 (413) 734-4980) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE MANUFACTURER STATED THAT THE CONTACT COULD PAY FOR THE REPAIRS AND THEN BE REIMBURSED. THE APPROXIMATE FAILURE MILEAGE WAS 88,000. PARTS DISTRIBUTION DISCONNECT.

MY CAR TURNS OFF WHILE DRIVING DIFFERNT TIMES OF THE DAY COULD BE IN THE MORNING OR COULD BE DURING THE DAY. IT JUST SHUTS OFF WITH NO SIGN THE LIGHTS ARE ON IN THE FRONT THE RADIO IS STILL ON ITS HAPPENED SEVERAL TIMES. SOME TIMES DOES NOT WANT TO START RANDOMLY... THIS IS MY 3RD TIME TAKING IT INTO THE DEALER WITH THIS SAME ISSUE AND THEY KEEP SAYING NOTHING IS WRONG WITH IT. THIS LAST TIME I WAS ON THE FREEWAY AND IT JUST SHUT OFF. I JUST WANT THEM TO REPAIR IT. THE FIST TIME I TOOK IT IN I WANT TO SAY I WAS UNDER THE WARRANTY MILES AROUND 34 OR 36000 I AM GOING TO CONFIRM WITH THE DEALER.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE EXPERIENCED A LOSS OF POWER. THE BATTERY WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BECAUSE IT WAS NOT OPERABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CASE NUMBER 32304339 AND THAT THE RECALL PARTS WOULD NOT BE MADE AVAILABLE UNTIL NEXT YEAR .THE FAILURE MILEAGE WAS APPROXIMATELY 94,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

DEALERSHIP RELATED THE FOUND STEERING GEAR HAD NO FLUID, IT WAS LEAKING AND NEEDED TO BE REPLACED. WE PARK THE CAR IN THE GARAGE AND HAVE NO LEAKS ON THE FLOOR. WHERE IS ALL THIS LEAKING FLUID GOING?

I CONTACTED CHRYSTLER AND THEY REFUSED TO DO ANYTHING. MY LEATHER DASH IS PULLING UP. THERE ARE TONS OF EXAMPLES OF THIS HAPPENING WHEN YOU SEARCH THE INTERNET.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE BATTERY WARNING INDICATOR ILLUMINATED AND A HUMMING NOISE WAS HEARD UNDERNEATH THE HOOD. THE DRIVER SAW FLAMES UNDER THE HOOD AND THE VEHICLE IMMEDIATELY SHUT DOWN. THERE WERE NO INJURIES. NEITHER A POLICE REPORT NOR A FIRE REPORT WERE FILED. THE MANUFACTURER AND DEALER WERE CONTACTED (WESTBURY DODGE IN WESTBURY, NY, 855-477-5588) AND STATED THAT THERE WAS NO RECALL. THE FAILURE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 77,000.

WATER ENTERING VEHICLE AND COLLECTING IN THE STORAGE BY THE GARAGE DOOR OPENER CONTROL. NOW ALSO HAVE A MILDEW PROBLEM. SCARED OF ELECTRICAL SHOCK AND INHALING DANGEROUS MOLD.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WATER ENTERED THROUGH THE ROOF OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING). THE LOCAL DEALER (TRONCALLI CHRYSLER DODGE JEEP 818 ATLANTA ROAD, CUMMING, GA 30040) INFORMED THE CONTACT THAT THE FAILURE WAS NOT RELATED TO THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE FAILURE WAS UNRELATED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,128. UPDATED 11/06/17*LJ *JS

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE REARVIEW MIRROR AREA AND THE UPPER CENTER FRONT AREA ACCUMULATED WATER. THE ACCUMULATED WATER DRIPPED DOWN TO THE FLOOR INSIDE THE VEHICLE, WHICH CAUSED MOLD IN THE RUG. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-992-1997 AND STATED THAT THE SUN ROOF DRAIN NEEDED TO BE CLEANED OUT. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE OPERATING THE VEHICLE, THE CHARGING SYSTEM WARNING INDICATOR ILLUMINATED AND THE VEHICLE SUDDENLY SHUT OFF. DURING THE INCIDENT, THE ABS AND STABILITY CONTROL SYSTEMS WERE DISABLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE 180 AMP ALTERNATOR WAS FAULTY AND DAMAGED THE BATTERY AND PCM, WHICH INCLUDED MELTING THE ELECTRICAL WIRING. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) THAT INCLUDED 160 AMP ALTERNATORS ONLY. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 91,000.

MY JEEP JUST CAUGHT FIRE COMING FROM THE SUN ROOF. IT STARTED SMOKING FAST AND THEN QUICK FIRE COMING DOWN FROM THE SUN ROOF. THE VEHICLE WAS IN MOTION WHILE IT STARTED SMOKING. I PARKED IT AND THEN THE FLAMES STARTED COMING OUT FAST AND HARD.*BF THE CONSUMER STATED THE INSURANCE COMPANY DETERMINED THE FIRE MAY HAVE BEEN CAUSED BY WORK DONE AT A LOCAL BODY SHOP RESULTING IN A WIRING SHORT. THE INSURANCE COMPANY FILED RECOVERY DOCUMENTS AGAINST THE COMPANY. THE VEHICLE WAS TOTALED.*JS *TR

JEEP STALLS SUDDENLY WHILE DRIVING WITH NO INDICATION OTHER THAN THE LOSS OF POWER STEERING. THIS OCCURS REPEATEDLY AT DIFFERENT SPEEDS RANGING FROM 15 MPH IN THE CITY TO 60 MPH ON THE HIGHWAY. STALLING HAS OCCURRED WHEN SLOWING DOWN AND ALSO WHILE TURNING.

THE ALTERNATOR WENT OUT WHEN THE VEHICLE WAS ON A MOUNTAIN ROAD CREATING A VERY UNSAFE SITUATION. THE VEHICLE STOPPED DEAD WITHOUT ANY WARNING. THIS RESULTED IN REPLACEMENT OF THE ALTERNATOR, BATTERY AND THE COMPUTER CHIP. TOTAL OF $2,000 PLUS TOWING. THIS VEHICLE HAS A 180 AMP ALTERNATOR AND THE SAME YEAR AND VEHICLE WITH A 160 AMP ALTERNATOR CURRENTLY HAS A RECALL BUT FOR SOME CRAZY REASON THE 180 AMP ALTERNATOR HAS NOT BEEN RECALLED. THE RECALL SHOULD BE EXTENDED TO THE 180 AMP ALTERNATOR.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHEN THE VEHICLE WAS STARTED, THE CONTACT HEARD A WHINING NOISE AND SMELLED A BURNING ODOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR, THERMOSTAT, AND BATTERY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER (GANLEY CHRYSLER OF AURORA 161 W. GARFIELD ROAD, AURORA, OH 44202) STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED AND CONFIRMED THAT THE VIN WAS EXCLUDED FROM THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000. ...UPDATED 10/23/17 *BF UPDATED 11/20/2017*JS

WAS DRIVING THE CAR FINE ON THE HIGHWAY AT 50 MPH. THE LIGHTS FLICKERED AND AN EMERGENCY REPAIR NOTICE FLASHED ON THE DASH. AT THAT POINT, AN AIR SUSPENSION WARNING LIGHT AND OTHER LIGHTS CAME ON. THE CAR WENT DEAD SUDDENLY, NO LIGHTS, NO NOTHING. COMPLETE LOSS OF ELECTRICITY. WHEN I STOPPED I COULD SMELL SMOKE. WAS ABLE TO SAFELY GET OUT OF THE CAR AND HAD IT TOWED TO THE DEALER. DEALER SAYS THE ALTERNATOR IS DEAD AND POSSIBLY THE PCM (DRIVE TRAIN COMPUTER) IS DEAD. TOTAL REPAIRS FOR 2300.00. THEY ISSUED A SAFETY RECALL FOR THESE ALTERNATORS BUT BECAUSE THERE IS NO OPEN RECALL FOR MY CAR, THE DEALER IS NOT BUDGING. THERE SHOULD BE A RECALL FOR ALL THE ALTERNATORS 160 AND 180. MY INFANT SON WAS IN THE BACK SEAT WHEN THE CAR DIED. THIS IS UNACCEPTABLE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER (FRANKLIN CHRYSLER DODGE JEEP RAM, 1124 MURFREESBORO RD, FRANKLIN, TN 37064, (615) 614-8243) WHO STATED THAT THE ALTERNATOR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBERS: 17V435000 (ELECTRICAL SYSTEM) AND 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER PROVIDED NO SOLUTION OTHER THAN HAVING THE DEALER REPLACE THE PART. THE APPROXIMATE FAILURE MILEAGE WAS 149,000.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. AFTER BEING DRIVEN AND THEN PARKED, THE BATTERY AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE CONTACT IMMEDIATELY TURNED THE ENGINE OFF AND A STRONG BURNING ODOR WAS PRESENT. THE CONTACT OPENED THE HOOD AND NOTICED SMOKE EMERGING FROM THE ALTERNATOR. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. AN INDEPENDENT MECHANIC (EVELIO AUTO ELECTRIC AND FUEL INJECTION IN VEGA BAJA, PUERTO RICO) DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED ALONG WITH THE BATTERY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT DIAGNOSED BY THE MANUFACTURER'S MECHANIC. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.

VECHILE DOES NOT START. ENGINE STALLING AND ELECTRICAL WARNING LIGHT TURNS ON. THE VEHICLE WAS PARKED.

WAS DRIVING AND ARRIVED AT DESTINATION ,EVERY THING WAS PERFECTLY FINE EXITED THE VEHICLE AND WAS GONE FOR ABOUT 30 MIN. ON RETURN FOUND VEHICLE COMPLETELY WITHOUT ANY ELECTRICAL POWER HAD TO BE TOWED AND FOUND OUT ALTERNATOR SHORTED OUT FRYING THE BATTERY AS WELL AS COMPUTER .I WAS INFORMED THAT THERE ARE GRAND CHEROKEES BEING RECALLED FOR THIS PROBLEM BUT IT DOESN'T SEEM TO AFFECT MY VIN NUMBER EVEN THOUGH I HAVE EXPERIENCED THIS VERY PROBLEM

WHILE DRIVING HOME FROM WORK DURING RUSH HOUR TRAFFIC ON THE HIGHWAY, THE RED BATTERY LIGHT CAME FOR THE FIRST TIME SINCE I OWNED THE VEHICLE. WITHIN MINUTES OF THE LIGHT APPEARING, THE JEEP'S AIR CONDITIONING WENT OFF, ALL WARNING LIGHTS APPEARED ON THE DASHBOARD AND THE WINDSHIELD WIPERS TURNED ON (WITHOUT PROMPTING THEM). ALL THREE OF THESE THINGS HAPPENED WITHIN SECONDS OF EACH OTHER SO I TRIED TO PULL OVER TO THE SIDE OF THE HIGHWAY BUT THE JEEP LOST ALL POWER AND STALLED IN THE RIGHT LANE OF THE HIGHWAY. THERE WAS ABSOLUTELY ZERO POWER SO I WAS UNABLE TO TURN MY HAZARD LIGHTS ON OR PUT THE CAR IN NEUTRAL TO ROLL TO THE BREAKDOWN LANE (SEE ATTACHED PICTURE). I THEN HAD TO EXIT THE JEEP INTO ONCOMING RUSH HOUR TRAFFIC IN THE LEFT LANE AND LUCKILY MADE IT SAFETY TO THE SHOULDER WHERE I CALLED 911 AND TRIPLE A FOR A TOW. THE JEEP WAS TOWED TO MY LOCAL MECHANIC WHO SAID THE ALTERNATOR FAILED AND THAT HE HAD TO UNPLUG IT FROM THE BATTERY SINCE IT WAS STILL PRODUCING EXCESSIVE HEAT HOURS AFTER IT ARRIVED THERE. I THEN CALLED THE FCA CUSTOMER SERVICE AND REFERENCED RECALL T36, SINCE THE EXACT SAME THING HAPPENED AS THE DESCRIPTION PROVIDED (ALTHOUGH I DID NOT HAVE ANY RECALLS ON MY VIN). THEY PUT ME IN TOUCH WITH THE LOCAL JEEP DEALERSHIP TO SET UP AN APPT SO I PAID FOR ANOTHER TOW THERE. THE NEXT DAY I RECEIVE A CALL FROM THE SERVICE DEPT THAT MY ALTERNATOR FAILED, WHICH DRAINED MY BATTERY, WHICH BROKE MY MODULE POWERTRAIN CONTROL COMPUTER TOTALING $2,134 IN REPAIRS. THEY CANN

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE OPERATING THE VEHICLE, THE INSTRUMENT PANEL GAUGES SUDDENLY BEGAN TO FLICKER AND ILLUMINATE BEFORE THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR MALFUNCTIONED AND DAMAGED THE BATTERY. BOTH COMPONENTS WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17B435000(ELECTRICAL SYSTEM), ALTHOUGH THE FAILURES WERE IDENTICAL. THE LOCAL DEALER (BRUBAKER DODGE IN MONTGOMERY, ALABAMA) WAS ALSO NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT INSPECTED AND DIAGNOSED BY A DEALER. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING). THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE BRAKE PEDAL WAS APPLIED BUT IT FAILED TO RESPOND. THE BRAKE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (RIVERLAND CHRYSLER DODGE JEEP LOCATED AT 601 BELLE TERRE BLVD, LA PLACE, LA 70068, PHONE NUMBER: 985-658-9600) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS ADVISED ABOUT FAILURE AND OPENED CASE 31872923 BUT DID NOT OFFER ANY FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 121,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING 65 MPH, THE BATTERY WARNING INDICATOR ILLUMINATED AND THE VEHICLE LOST POWER. THE CONTACT STATED THAT THE POWER STEERING, POWER LOCKS, BRAKES, AND WINDSHIELD WIPERS FAILED TO OPERATE AS INTENDED. THE VEHICLE WAS TOWED TO AUTONATION CHRYSLER JEEP ARAPAHOE (LOCATED AT 9980 E ARAPAHOE RD, ENGLEWOOD, CO 80112 (303) 900-0794), BUT WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

I STARTED THE JEEP AND WAS HEADED HOME ON THE CITY STREET I HAD ONLY DRIVEN .5 MILES AND IT BEGAN TO MAKE A LOUD WHISTLING SOUND AS I PULLED INTO MY STREET. THEN THE JEEP BEGAN TO SHAKE AND DRIVE VERY ROUGH. I PARKED, TURNED OFF THE CAR AND SMELLED SMOKE WHEN I OPENED THE HOOD THE ALTERNATOR WAS SMOKING, IT SMELLED SO BAD AND TOOK OVER 20 MINUTES TO GET IT TO COOL DOWN AND KEEP IT FROM CATCHING FIRE. I HAVE LOST ALL POWER IN THE JEEP.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT HAD JUST PARKED THE VEHICLE AT HOME WHEN SHE OBSERVED AN ABNORMAL BURNING ODOR WITHOUT WARNING. THE CONTACT OBSERVED SMOKE COMING FROM THE ENGINE. THE CONTACT OPENED THE HOOD AND OBSERVED THAT THE ALTERNATOR WAS SMOKING AND BLACK. THE DEALER (DUTCH MILLER DODGE, 339 MACCORKLE AVE, SW, SOUTH CHARLESTON, WV, 25303) WAS CONTACTED AT 304-343-7700 AND STATED THAT THERE WAS NO RECALL INFORMATION. THE DEALER ALSO STATED THAT THE CONTACT COULD SCHEDULE AN APPOINTMENT AND REFERRED HER TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT DUE TO HER 180 AMP ALTERNATOR, THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT STATED THAT THE RECALL STATES THAT 180 AMPS WERE INCLUDED. THE MANUFACTURER STATED THAT THEY WOULD ESCALATE THE CASE AND HAVE A CASE MANAGER CALL HER BACK. THE MANUFACTURER DID NOT PROVIDE A CASE NUMBER. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 106,400.

LEATHER DASH IS BUBBLING AND BECOMING DISCONNECTED FROM THE UNDERLYING SURFACE. NO DEALER WILL REPLACE IT IN MY AREA AND CALLING CHRYSLER DIRECTLY DIDN'T ACCOMPLISH ANYTHING EITHER. THE VALUE OF THE TRADE IN HAS BEEN SEVERELY IMPACTED AND ISN'T COVERED UNDER THE EXTENDED WARRANTY AS IT IS CONSIDERED NORMAL WEAR AND TEAR. I'M THE 2ND OWNER AND BOUGHT THE VEHICLE WITH 57K MILES. THE PROBLEM STARTED ABOUT A MONTH AFTER I TOOK OWNERSHIP.

SMELLED SMOKE USING A/C, BATTERY LIGHT WENT ON, TOOK TO DEALER, 180 AMP ALTERNATOR BURNED OUT, ALSO CAUSED BURN OUT OF BATTERY. CAR JUST DIED, SHUT DOWN, ON ROAD. DEALER REPLACED BATTERY AND ALTERNATOR. MY ALTERNATOR NOT APPARENTLY PART OF ORIGINAL 160 AMP RECALL SO IT WAS NOT COVERED. $980 REPAIR BILL. CAR HAD 62,000 MI., ALWAYS SERVICE AT DEALER. THERE ARE HUNDREDS OF SIMILAR INCIDENTS ON INTERNET, NO RECALL FOR ALL THESE ALTERNATORS? SEEMS TO BE RATHER DANGEROUS WHEN CAR JUST SHUTS DOWN WHILE DRIVING. MY CASE WAS NOT LIFE THREATENING.

AFTER STARTING THE VEHICLE, A LOUD WHINING NOISE CAME FROM WHAT WAS DETERMINED TO BE THE ALTERNATOR. THE ALTERNATOR PROBABLY SHORT CIRCUITED RESULTING IN THE DESTRUCTION OF THE WIRING SYSTEM TO INCLUDE THE VEHICLE COMPUTER SYSTEM. A BURNING ODOR WAS NOTICED FROM THE WIRING SYSTEM UNDER THE HOOD ( ENGINE COMPARTMENT). THE ENTIRE ELECTRICAL SYSTEM FAILED REQUIRING THE VEHICLE TO BE TOWED TO THE NEAREST JEEP DEALER. THIS EPISODE HAPPENED WHILE THE VEHICLE WAS IN MOTION TRAVELING APPROXIMATELY 1 MILE. THE VEHICLE WAS THEN PARKED WITH THE DISTINCT ODOR OF BURNING. THE VEHICLE IS NOW AT THE JEEP DEALERSHIP AWAITING DIAGNOSIS.

CAR STALLED 2 TIMES, TOWED TO JIM CLICK JEEP IN TUCSON R09. MY FUEL PUMP WAS REPLACED FOR $1284 AT ONLY 81,230 MILES. I BELIEVE THE GO AROUND FIX OF A CABLE VS REPLACING THE COMPUTER CAUSED MY FUEL PUMP TO FAIL PREMATURELY, AND I COULD HAVE BEEN HIT WHEN MY CAR STALLED 2 TIMES IN MOTION

DURING MY DRIVE HOME FROM ANOTHER TOWN WHERE I WORK APPROX 30 MINUTES AWAY MY ALTERNATOR SHORTED OUT AND BLEW OUT THE BATTERY. I WAS EXTRA LUCKY AND DID NOT WRECK BUT THEN WHEN MY HUSBAND GOT THERE TO JUMP THE VEHICLE IT STARTED THE JUMPER CABLES COMPLETELY ON FIRE!!! WE WERE ABLE TO GET THE FIRE OUT AND GET IT TO A PARTS STORE. THE ALTERNATOR IS COMPLETELY BROKEN AND WHO KNOWS WHAT ELSE IT BURNED WHILE THE ALTERNATOR WAS BURNING UP. YOU COULD SMELL BURNING WIRES EVEN HOURS AFTER THE INCIDENT. WHEN I CONTACTED ABOUT THE RECALL ISSUE THEY SAID MY JEEP WAS NOT COVERED UNDER THE ALTERNATOR RECALL TAKING EFFECT AUGUST 24, 2017 YET MY ALTERNATOR DID EXACTLY WHAT THE EFFECTED ALTERNATORS ARE DOING THE ONLY DIFFERENCE WAS I WAS ABLE TO NOT WRECK MY VEHICLE. THEN IT ALMOST CAUSED AN EVEN WORSE ISSUE BY STARTING THINGS ON FIRE AND BURNING UP WHO KNOWS WHAT ELSE IN THE VEHICLE. WHY IS MY VEHICLE NOT INCLUDED IN THIS RECALL!!!??? I WAS DRIVING ON A SMALL HIGHWAY. I INCLUDED A PHOTO OF THE JUMPER CABLES AFTER THEY WERE CAUGHT ON FIRE.

THE VEHICLE SUDDENLY IN A LEFT TURN LANE AT A INTERSECTION HAD THE ALTERNATOR LIGHT COME ON. THE JEEP THEN SUDDENLY DIED AND OMITTED A ODOR OF SOMETHING BURNING. THE JEEP WOULD NOT BUDGE AT THAT POINT AND WAS COMPLIANTLY STUCK WITH NO POWER. I COULDN'T EVEN PUSH THE VEHICLE OUT OF THE INTERSECTION BECAUSE THE WHEELS LOCK UP, ALONG WITH EVERYTHING ELSE. LUCKILY IT DID NOT CATCH ON FIRE, BUT I SMELLED SMOKE. I HAD PEOPLE YELLING AND HONKING AT ME BECAUSE I WAS IN THEIR WAY, THEY EVEN YELLED AT THE POLICE OFFICER THERE TO HELP. THE VEHICLE WAS TAKEN TO A LICENSED CHYRSLER DEALER...FROM THERE IT WAS DIAGNOSIS WITH A SHORTED OUT ALTERNATOR, WHICH ALSO SHORTED OUT THE COMPUTER AND BATTERY. THE EXTENDED WARRANTY COVERED THE ALTERNATOR AND COMPUTER, BUT THE BATTERY WAS NOT COVERED. THAT IS $247 TO PURCHASE THE BATTERY AND THE $100 EXTENDED INSURANCE DEDUCTIBLE. THERE IS A RECALL P60 ON THIS YEAR JEEP GRAND CHEROKEE AND DODGE DURANGO, BUT THAT IS THE 160 AMP ALTERNATOR, OURS HAS THE 180 AMP. THE PROBLEM I EXPERIENCED WAS EXACTLY WHAT THE RECALL WAS ISSUED FOR. I BELIEVE MY VEHICLE AND OTHERS NEED TO BE RECALLED BEFORE THEY SHORT OUT AND CATCH ON FIRE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE BATTERY WARNING INDICATOR ILLUMINATED. ALSO, THE VEHICLE FAILED TO START SEVERAL TIMES WITHOUT WARNING AND THE BATTERY HAD TO BE RECHARGED SEVERAL TIMES. WHILE DRIVEN OVER UN-LEVELED LAND, THE VEHICLE STALLED AND VARIOUS WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (BLACKHAWK MOTORS, 1621 S MARQUETTE RD, PRAIRIE DU CHIEN, WI 53821, (608) 326-8400) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR ASSEMBLY FAILED AND FURTHER REPAIRS MAY BE REQUIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 17V435000 (ELECTRICAL SYSTEM), 14V634000 (ELECTRICAL SYSTEM), AND 15V115000 (ELECTRICAL SYSTEM). IN ADDITION, THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: (VISIBILITY). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 87,000. PARTS DISTRIBUTION DISCONNECT.