2012 Jeep Grand Cherokee complaints

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CROSSMOTOR CHRYSLER JEEP AT 502-459-9900 AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

IN LATE AUGUST 2017, WE BEGAN TO EXPERIENCE INTERMITTENT FAILURES OF THE FUEL PUMP MANIFESTED BY DIFFICULTY STARTING THE ENGINE AND ENGINE CUTOUTS AT HIGHWAY SPEEDS (I.E., THE SAME ISSUES THAT REQUIRED THE R09/NHTSA 15V-115 SAFETY RECALL). WITHIN DAYS, THE ENGINE WOULD START AT ALL AND THE CAR HAD TO BE TOWED. ULTIMATELY, IT WAS DETERMINED THAT THE EXTERNAL FUEL PUMP RELAY INSTALLED AS PART OF THE RECALL AND THE FUEL PUMP ITSELF WERE DEFECTIVE AND HAD TO BE REPLACED.*BF *TR

JEEP RECALL. I WAS NOTIFIED OF A RECALL OF THE ALTERNATOR IN AUGUST OF 2017. SINCE THEN THE DEALERS HAVE REFUSED TO REPLACE IT BECAUSE REPLACEMENT PARTS WERE NOT AVAILABLE. THE RECALL STATED THAT A TOTAL POWER FAILURE COULD RESULT IN SERIOUS INJURY. I DRIVE HIGH SPEED FREEWAYS AND INTERSTATE HIGHWAYS FREQUENTLY AND AM VERY CONCERNED FOR MY FAMILY, GRANDCHILDREN, AND MYSELF. PLEASE HELP.

THIS VEHICLE IS SUBJECT TO A RECALL. IT HAS BEEN OPEN FOR MONTHS. I HAVE CALLED THE DEALERSHIP TO TRY AND GET THE CAR FIXED AS IT IS A SAFETY ISSUE. THEY SAY THAT A REPLACEMENT ALTERNATOR IS NOT AVAILABLE. I BOUGHT THIS CAR FOR MY KIDS TO DRIVE AND THE FACT THAT IT COULD DIE DURING OPERATION AND HAS BEEN RECALLED BUT CAN'T BE FIXED IS DISCONCERTING. WHAT ARE YOU DOING TO MAKE JEEP HONOR THE RECALL AND MAKE THE REPAIRS?

I RECEVID A RECALL IN AUGUST OF A ALTERNATOR THAT WOULD BE REPLACED.. HOW EXTREMELY IMPORTANT TO REPAIR THE VEHICLE TO ENSURE YOUR SAFETY AND YOUR PASSENGERS. IT STILL , HASNT BEEN FIXED. I CALL THEM , THEY HANG UP ON ME.

AT APPROXIMATELY 60,000 MILES, BOTH ENGINE MOUNTS FAILED. THE PROBLEM PRESENTED AS A ROUGH IDLE CONDITION BUT WAS ACTUALLY THE MOTOR MOUNTS.

AT APPROXIMATELY 50,000 MY VEHICLE DEVELOPED AN EXHAUST LEAK.

8 TIMES SINCE NEW AND 3 TIMES SINCE ITS LAST TRIP TO THE DEALERSHIP, OUR JEEPS ENGINE WILL CUT OUT, 6 TIMES WERE WHEN LIFTING OFF THE THROTTLE WHEN EXITING THE INTERSTATE AND TWICE WHERE IN TRAFFIC. WHEN THIS HAPPENS YOU LOSE POWER STEERING AND IT BECOMES VERY HARD TO CONTROL. THERE ARE NO WARNING LIGHTS ON THE DASH, AND NO CODES STORED IN THE COMPUTER. SINCE THIS IS COMPLETELY RANDOM THE DEALERSHIP HAS NOT BEEN ABLE TO DUPLICATE IT. I HAVE REPLACED THE BATTERY, CRANKSHAFT SENSOR, CAMSHAFT SENSOR, AND INTAKE AIR TEMPERATURE SENSOR, ALL WITH NO HELP. WE JUST DROPPED IT OFF AGAIN AND TOLD THEM WE DO NOT WANT IT BACK UNLESS IT IS FIXED.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE PARKING THE VEHICLE AT HOME, SMOKE WAS SEEN COMING FROM THE FRONT OF THE VEHICLE AND A BURNING ODOR WAS DETECTED. THE CONTACT STATED THAT THE CHECK BATTERY WARNING INDICATOR ILLUMINATED. THERE WAS NO FIRE. THE VEHICLE WAS TAKEN TO MILTON RUBEN SUPERSTORE (3512 WASHINGTON RD, AUGUSTA, GA 30907, (888) 516-3797) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR AND BATTERY FAILED. THE ALTERNATOR, BATTERY, AND CPM WERE REPLACED. TWO WEEKS PRIOR TO THE FAILURE, THE BATTERY WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO FURTHER ASSISTANCE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER STATED THAT OWNERS WOULD RECEIVE A SECOND NOTICE IN 2018 WHEN FINAL REMEDY PARTS BECOME AVAILABLE. THE CONTACT DID NOT FEEL SAFE DRIVING THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000.

THE LEATHER DASH SHOWS BUBBLES AND WAVES FROM THE LEATHER DELAMINATING. IT HAS COMPLETELY PULLED AWAY FROM THE WINDOW. CONCERNS ME THAT IT IS OVER THE PASSENGER SIDE AIRBAG- WILL THIS AFFECT DEPLOYMENT?

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO LEITH CHRYSLER JEEP IN RALEIGH, NORTH CAROLINA WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED. THE ALTERNATOR WAS REPLACED. ON ANOTHER OCCASION, THE VEHICLE WOULD NOT START WHILE STATIONARY. THE VEHICLE WAS TOWED TO THE DEALER AGAIN WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AGAIN. IN ADDITION, THE BRAKE BOOSTER AND MASTER CYLINDER WERE LEAKING BRAKE FLUID. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V572000 (SERVICE BRAKES, HYDRAULIC), BUT THE DEALER STATED THAT THE MASTER CYLINDER FAILURE WAS NOT COVERED UNDER THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THE CONTACT WOULD HAVE TO PAY FOR THE MASTER CYLINDER TO BE REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GARDEN CITY JEEP CHRYSLER DODGE RAM SRT AT (516) 336-4712 (283 N FRANKLIN ST, HEMPSTEAD, NY 11550) AND EAST HILLS CHRYSLER JEEP DODGE RAM SRT AT (866) 386-2702 (2300 NORTHERN BLVD, GREENVALE, NY 11548) AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE REPAIRED. UPON ARRIVAL, IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

MY CAR STALLS OUT WHILE I AM DRIVING.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING 25 MPH, THE VEHICLE STOPPED OPERATING WITHOUT WARNING. A BURNING ODOR AND SMOKE EMITTED FROM THE ENGINE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE BATTERY WAS DRAINED COMPLETELY AND THE VEHICLE COULD NOT BE RESTARTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND DRAINED THE BATTERY. THE VEHICLE WAS REPAIRED BY THE INDEPENDENT MECHANIC. THE MANUFACTURER AND A LOCAL DEALER WERE NOT CONTACTED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 15,000.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING 15 MPH, THE VEHICLE LOST ALL POWER AND STALLED WITHOUT WARNING TWICE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP, BUT WAS NOT DIAGNOSED OR REPAIRED. VICTORVILLE MOTORS (14617 CIVIC DR, VICTORVILLE, CA 92394 (760) 733-8484) STATED THAT THERE WERE NO OPEN RECALLS ON THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM), BUT THE VIN WAS EXCLUDED. THE FAILURE MILEAGE WAS 40,000.

STILL NO REMEDY AVAILABLE TO THE CONSUMER FOR THE FOLLOWING RECALL. AM I DRIVING A TIME BOMB? MANUFACTURER RECALL NUMBERT36 NHTSA RECALL NUMBER17V-435 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE SUMMARY THE ALTERNATOR MAY EXPERIENCE DIODE THERMAL FATIGUE FAILURE DUE TO CYCLICAL LOADS INDUCED BY ELECTRO-HYDRAULIC POWER STEERING. SAFETY RISK FAILED DIODES MAY ALSO DEVELOP A RESISTIVE SHORT CIRCUIT THAT CAN RESULT IN HEAT, SMOKE AND/OR FIRE ORIGINATING WITHIN THE ALTERNATOR. REMEDY THE ALTERNATOR PART NUMBER MUST BE INSPECTED ON ALL INVOLVED VEHICLES. VEHICLES FOUND WITH THE SUSPECT ALTERNATOR WILL HAVE IT REPLACED WITH A NEW ALTERNATOR CONTAINING IMPROVED DIODES ON ALL AFFECTED VEHICLES.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ROCKWALL CHRYSLER JEEP DODGE RAM OF ROCKWALL TEXAS (970 EAST INTERSTATE 30, 75087) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. IN ADDITION, GREENVILLE CHRYSLER JEEP DODGE RAM OF GREENVILLE, TEXAS (5401 INTERSTATE 30 FRONTAGE ROAD, 75402) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *CN

OCCASIONALLY WHEN TRYING TO START, THE ENGINE CRANKS BUT DOES NOT TURN OVER. ON 2ND OR 3RD ATTEMPT IT STARTS. CONCERNED THAT THIS IS RELATED TO FUEL PUMP RELAY FOR WHICH SOME VEHICLES HAVE BEEN RECALLED

BAD INTEGRATED POWER MODULE

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE DASHBOARD BEGAN TO CRACK. THE LOCAL DEALER (LANSDALE CHRYSLER, 722 BETHLEHEM PIKE, MONTGOMERYVILLE, PA 18936) STATED THAT THERE WAS NO RECALL FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 17V435000 (ELECTRICAL SYSTEM) AND 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE INTERIM NOTICE INDICATED THAT THE REMEDY AND PARTS WERE NOT AVAILABLE. THE CONTACT WAS UNABLE TO SCHEDULE AN APPOINTMENT WITH A DEALER FOR OVER FIVE MONTHS. THE DEALER WAS NOT CONTACTED BECAUSE THE INTERIM RECALL NOTICE STATED THAT THE REMEDY AND PARTS WERE UNAVAILABLE. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE, PARKED IT IN THE GARAGE, AND EXITED THE VEHICLE. WHEN THE CONTACT CAME BACK TO THE VEHICLE, A FIRE STARTED UNDER THE HOOD, CAUSING SMOKE TO EMIT INTO THE GARAGE. THE VEHICLE WAS DRIVEN OUT OF THE GARAGE, PARKED IN THE DRIVEWAY, AND THE FLAMES WERE EXTINGUISHED UNDER THE HOOD. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER. THE MANUFACTURER INDICATED THAT AN INSPECTOR WOULD BE SENT TO INVESTIGATE THE CAUSE OF THE FIRE. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V435000 (ELECTRICAL SYSTEM) AND 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (PRIORITY CHRYSLER DODGE JEEP RAM OF SALISBURY, 158 ELM ST, SALISBURY, MA 01952) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT.

FRONT PASSENGER SEAT BELT DOES NOT LOCK INTO PLACE ONCE BUCKLED AND DOES NOT RETRACT WHEN UNBUCKLED.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (TEAM DODGE CHRYSLER JEEP OF HUNTSVILLE, 130 I-45, HUNTSVILLE, TX 77340) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AT 877-426-5337 AND STATED THAT THEY WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. A CASE NUMBER WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

SATURDAY WHILE IT WAS RAINING WE WERE DRIVING ON THE HIGHWAY AND ALL OF A SUDDEN OUR VEHICLE SHUT OFF, THE BREAKS LOCKED UP. WE WERE UNABLE TO PUT OUR HAZARDS ON AND BARELY MADE IT TO THE SIDE OF THE SHOULDER, DURING THIS OTHER CARS WERE HONKING AT US. WE FOUND OUT THAT OUR VEHICLE HAS A RECALL T36, WHILE THIS ISNT THE ONLY ISSUE BUT THERE IS NO FIX AT THIS TIME TILL LATE FEBRUARY OF 2018. THE ONLY REPAIR THAT THE DEALERSHIP CAN DO IS PUT ANOTHER FAULTY ALTERNATOR OUR JEEP. THIS IS NOT THE FIRST TIME THIS HAPPEN. IN 2015, THIS SAME EXACT THING HAPPEN EXCEPT WE WERE ON A SIDE STREET. AT THAT TIME THE RECALL WAS NOT KNOWN. SO IF REPLACED THIS WOULD BE THE 3RD ALTERNATOR PUT IN OUR JEEP. I DO NOT FEEL SAFE DRIVING IT, AND FEEL THAT CHRYSLER SHOULD REPLACE OUR VEHICLE IF THE PART IS NOT YET CREATED. THEY WOULD LIKE TO REPAIR THE VEHICLE BY PUTTING IN A FAULTY ALTERNATOR, WHICH COULD POSSIBLY RESULT IN ANOTHER ISSUE. WHILE I DO NOT FEEL SAFE IN THE CAR, I DO NOT FEEL SAFE DRIVING IT ON THE HIGHWAY, LUCKILY THE CAR AROUND ME WERE AWARE OF THE SURROUNDS BECAUSE WE COULD HAVE CAUSE A CRASH EASILY SINCE THE HAZARDS DIDN'T WORK.

I OWN A 2012 JEEP GRAND CHEROKEE VIN: [XXX] FOR THE PAST SEVERAL MONTHS SINCE PURCHASE, THE JEEP HAS HAD ISSUES STARTING AND HAS STALLED WHILE DRIVING AT HIGH RATES OF SPEED. THIS VEHICLE IS NOT SAFE TO CURRENTLY DRIVE AND I AM GETTING NOWHERE WITH THE DEALERSHIP (PERFORMANCE JEEP: DELAWARE, OHIO HTTPS://WWW.MOPAR.COM/EN-US/MY-VEHICLE/RECALLS/SEARCH.HTML WHEN CLICKING ON THIS LINK AND ENTERING THE VIN BELOW IT SHOWS THE RECALLS COMPLETED FOR OUR JEEP. THE 2ND .PDF ATTACHMENT (ATTACHED) SHOWS THE TIPM RECALL WAS COMPLETED ON 2/24/15. OUR CAR IS CONTINUING TO STALL. ?THE TOTALLY INTEGRATED POWER MODULE (TIPM) ON YOUR VEHICLE CONTAINS AN INTERNAL FUEL PUMP RELAY THAT COULD OPERATE INTERMITTENTLY OR FAIL WITHOUT WARNING. AN INTERMITTENT OR FAILED FUEL PUMP RELAY COULD CAUSE THE ENGINE TO STALL WHILE DRIVING AND CAUSE A CRASH WITHOUT WARNING. WHAT YOUR DEALER WILL DO... FCA WILL REPAIR YOUR VEHICLE FREE OF CHARGE. YOUR DEALER WILL INSTALL AN EXTERNAL FUEL PUMP RELAY.? CARFAX ATTACHED. FIRST, A CHRYSLER DEALER TRIED REPROGRAMMING THE COMPUTER MODULE AND THEN HAD TO REPLACE IT IN 2013. PRIOR TO THE FEBRUARY 2015 RECALL. (I ASSUME WHAT THEY IDENTIFY AS THE ENGINE/POWERTRAIN COMPUTER/MODULE IS THE TIPM MODULE ?I.E., THE TOTALLY INTEGRATED POWER MODULE.) ISSUE 1 IN AUGUST 2015, THEY REPLACED THE FUEL PUMP RELAY (I.E., THE RECALL WORK). 2ND ISSUE THEN, IN APRIL 2016, THEY TRIED TO REPROGRAM THE ENGINE POWERTRAIN COMPUTER MODULE AGAIN, AND AGAIN FAILED AND HAD TO REPLACE IT. THIRD ISSUE

CAR SUDDENLY ACCELERATED ON ITS OWN WHEN SLOWLY BEING DRIVEN IN REVERSE IN DRIVEWAY. SHOT BACKWARDS AND EVENTUALLY HIT TREE AND STOPPED. THIS WAS NOT USER ERROR. THE FLOOR MAT WAS NOT STUCK. ALL THIS WAS CHECKED.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 20 MPH, THE BATTERY INDICATOR SUDDENLY ILLUMINATED AND A WHINING NOISE WAS HEARD COMING FROM THE ENGINE AREA. ALSO, A BURNING ELECTRICAL ODOR AND SMOKE WERE PRESENT UNDER THE HOOD. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER (BROWN JEEP IN PATCHOGUE, NY) AND THE MANUFACTURER WERE NOTIFIED IN REFERENCE TO THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 14V634000 (ELECTRICAL SYSTEM) ALTHOUGH THE FAILURE WAS IDENTICAL. THE FAILURE MILEAGE WAS 103,000.

THE PAINT ALONG THE TOP OF THE CAR WINDSHIELD IS BUBBLING UP, RUSTING, PEELING ACROSS THE TOP OF THE WINDSHIELD LINE. IT CONTINUES PROGRESSIVELY TO GET WORSE ALL ALONG THE TOP OF THE WINDSHIELD. WE HAD A FEW CAR REPAIR CENTERS LOOK AT THE CAR- THEY HAD TO HAVE MULTIPLE PEOPLE COME OUT AND LOOK AT IT BECAUSE THEY HAD NEVER SEEN ANYTHING LIKE IT. THEY SAID THE PAINT WAS EXTREMELY THICK ON THE ROOF AND ALONG THE WINDSHIELD LINE. IT SHOULD NEVER BE THAT THICK. THEY SAID THIS SHOULD BE FIXED IN A MANUFACTURER RECALL AS IT IS A MANUFACTURING DEFECT AND IS PROBABLY AFFECTING OTHER CARS PAINTED AT THE SAME TIMEFRAME AS MINE. THE PAINT ISSUE CONTINUES TO GET WORSE. THE CAR REPAIR ESTIMATORS SAID THE ROOF AND SURROUNDING WINDSHIELD PAINT NEED TO BE REPLACED OR THIS WILL CONTINUE TO CORRODE. THIS CAR HAS NEVER BEEN IN AN ACCIDENT OR HAD THE WINDSHIELD REPLACED.

MY AIR BAG LIGHT HAS COME ON MY DASH I RECEIVED A NOTIFICATION ABOUT MY VEHICLE AND TAKATA RECALLS MY VEHICLE WILL NOT PASS INSPECTION DUE TO THIS LIGHT

EVERY SINGLE ONE OF THE WARNING INDICATORS MOUNTED IN THE DASH ARE GOING OFF ALTERNATELY IN ROTATION, FRONT COLLISION AND BLIND SPOT WARNING NO LONGER WORK EITHER. MY VEHICLE IS SUBJECT TO THE FOLLOWING RECALL, THE JEEP, FOUR MONTHS AFTER THE RECALL WAS AN OUNCE, STILL HASN'T SUPPLIED THE NEEDED REPLACEMENT ALTERNATORS SPECIFIED IN THE RECALL: MANUFACTURER RECALL NUMBERT36 NHTSA RECALL NUMBER17V-435 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE

WHEN CAR WAS PURCHASED HAD AN ISSUE WITH STALLING. BROUGHT IT BACK TO THE DEALERSHIP WHERE THEY STATED THAT SINCE THEY COULD NOT GET IT TO STALL THERE WAS NOTHING THEY COULD DO. RECALL ON THE FUEL PUMP WAS SUPPOSED TO FIX THE ISSUE BUT IN FACT MADE IT WORSE AND NOW BEING TOLD ITS THE TIPM

THIS RECALL DATA LAST REFRESHED: OCT 17, 2017 NHTSA RECALL NUMBER: 17V-435 RECALL DATE: JUNE 9, 2017 MANUFACTURER RECALL NUMBER: T36 SUMMARY: THE ALTERNATOR MAY EXPERIENCE DIODE THERMAL FATIGUE FAILURE DUE TO CYCLICAL LOADS INDUCED BY ELECTRO-HYDRAULIC POWER STEERING. SAFETY RISK: FAILED DIODES MAY ALSO DEVELOP A RESISTIVE SHORT CIRCUIT THAT CAN RESULT IN HEAT, SMOKE AND/OR FIRE ORIGINATING WITHIN THE ALTERNATOR. REMEDY: THE ALTERNATOR PART NUMBER MUST BE INSPECTED ON ALL INVOLVED VEHICLES. VEHICLES FOUND WITH THE SUSPECT ALTERNATOR WILL HAVE IT REPLACED WITH A NEW ALTERNATOR CONTAINING IMPROVED DIODES ON ALL AFFECTED VEHICLES. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE

CAR STARTED SMOKING, LIGHTS BEGAN FLASHING, WIPERS TURNED ON LOST ALL STARRING AND CAR THAN DIED.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING 40 MPH, THE INSTRUMENT CLUSTER ILLUMINATED, FLASHED, AND THE VEHICLE STALLED. THE CONTACT CALLED A LOCAL DEALER (ZEIGLER CHRYSLER DODGE JEEP, 208 W GOLF RD, SCHAUMBURG, IL 60195) AND WAS INFORMED TO CONTACT THE MANUFACTURER. THE THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER STATED THAT THEY COULD REPLACE THE FAILED PARTS, BUT THE REPAIRS WOULD BE THE CONTACT'S RESPONSIBILITY AND HE WOULD BE REIMBURSED AT A LATER DATE THE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THERE WAS A TICKING NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO MCKINNEY DODGE (4574 CALHOUN MEMORIAL HWY, EASLEY, SC 29641, PHONE NUMBER: (864) 859-1981) WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE REAR BOLTS DETACHED CAUSING AN EXHAUST LEAK. THE VEHICLE WAS REPAIRED. THE MANUFACTURER STATED THAT NOTHING COULD BE DONE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 81,427. ...UPDATED 11/21/17 *BF

THE CAR STARTED OUT WITH INTERMITTANT LOCKING AND UNLOCKING OF DOORS, HORN HONKING AND SIDE WINDOW UNRESPONSIVENESS. IT HAS GRADUATED TO DAILY INTERMITTANT IGNITION ISSUES WHILE STATIONARY AND STALLING ISSUES WHILE STATIONARY AND IN MOTION. I HAVE BEEN NOTIFIED THAT IT IS A COMMON PROBLEM WITH THIS MAKE MODEL AND YEAR WITH A BAD TIPM. I HAVE ALSO BEEN NORIFIED THAT THE RECALL HAS BEEN DENIED AND THAT THE NHTSA DOESNT THINK ITS DANGEROUS FOR CARS TO RANDOMLY CUT OFF AND FOR AIRBAGS TO RANDOMLY GO OFF OR NOT GO OFF WHEN NEEDED. THIS ISNT A COMMON "WEAR AND TEAR" ISSUE AND IS DANGEROUS, SO I AM DISAPOINTED IN YOUR FINDINGS.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHEN THE VEHICLE WAS PLACED IN DRIVE, THE VEHICLE WOULD SUDDENLY STALL WITHOUT WARNING. THE CONTACT WOULD HAVE TO PLACE THE VEHICLE IN PARK OR NEUTRAL TO RESTART THE VEHICLE. THE CONTACT CALLED STATELINE CHRYSLER JEEP DODGE RAM (800 GOLD HILL ROAD, FORT MILL, SC 29708; 877-679-4176 OR 855-900-4558) WHO STATED THAT THEY HAD THE PROPER PARTS TO REPAIR THE VEHICLE, BUT WOULD NEED TO BE REIMBURSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE RECALL REMEDY MAY BE AVAILABLE IN THE FIRST QUARTER OF 2018. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

COMPLETE ELECTRICAL POWER FAILURE WHILE DRIVING ON THE HIGHWAY 70 MPH..NO PCM AS PER THE MECHANIC FRIED. BATTERY AND PCM NEEDED TO BE REPLACED. THE ALTERNATOR, AS PER RECALL REPLACED.BUT STATED PCM AND BATTERY WERE UNRELATED. COST TO REPLACE PCM 912 DOLLARS , NEW BATTERY 300 DOLLARS. NOT INCLUDING COSTS FOR TOWING. VERY DANGEROUS SITUATION NOT HAVING POWER IN THE MIDDLE OF A BUSY INTERSTATE 476.

POWER STEERING BECAME JERKY AND POWER ASSIST WOULD COME AND GO WHILE DRIVING. WE BROUGHT TO JEEP DEALER AND THEY SAID ONLY CURE WAS TO REPLACE RACK AND PUMP AT COST OF $3,000.

CAR HAD PREVIOUSLY HAD R09 / NHTSA 14V-115 COMPLETED TO FIX A FUEL PUMP ISSUE. I HAVE HAD THE CAR IN TWICE SINCE THEN AND INFORMED JEEP THAT IT IS STILL HAVING THE SAME ISSUE. THE FUEL PUMP HAS RANDOMLY STOPPED THREE TIMES SINCE THE REPAIR AND IS NOW HAVING INTERMITTENT NO START ISSUES. THE DEALERSHIP COULD NOT DUPLICATE AND CLAIMS THERE IS NO ISSUE. WE REPLACED THE BATTERY HOPING IT WOULD SOLVE THE ISSUE TO NO AVAIL. THIS IS A HUGE SAFETY ISSUE AND I HAVE READ OF MULTIPLE PEOPLE HAVING THE SAME PROBLEM. THE CAR RESTARTS EACH TIME, BUT IT IS THE FACT THAT IT JUST RANDOMLY SHUTS OFF WHEN IT WANTS.

THE AIR SUSPENSION IN THIS JEEP DOESN'T WORK BELOW 22F PER JEEP THERE IS A TSB FOR THIS ISSUE BUT THIS SHOULD BE A RECALL SINCE -20F IS COMMON WHERE WE LIVE. LAST WINTER THE PUMP WOULDN'T INFLATE THE FRONT SUSPENSION CAUSING THE BACK TO BE UP IN THE AIR AND THE FRONT SO LOW THAT I COULDN'T SEE. THE ONLY WAY FOR IT TO START WORKING AGAIN IS TO WAIT FOR THE AIR TO WARM UP OR BRING IT TO A GARAGE. DURING THIS CONDITION YOU CAN HARDLY SEE ANYTHING ON THE ROAD. I FEEL THIS SHOULDN'T BE A COST FOR ME TO FIX SINCE THIS IS A SAFETY CONCERN FOR ANYONE DRIVING THIS CARS DURING THE WINTER WHERE I LIVE NORTHERN ND. TSB NUMBER IS 08-034-12. I AM GOING TO MOST LIKELY PAY FOR THIS SINCE I AM SURE BY THE TIME IF ANYTHING IS FIGURED OUT IT WILL BE COLD IN THIS AREA AGAIN.

ON AUG. 29 2017 MY AIRBAG LIGHT CAME ON. I TOOK THE VEHICLE TO MULLANE MOTORS IN LOCKPORT NY, FOR REPAIR. I WAS TOLD A SIDE IMPACT AIR BAG SENSOR HAD SHORTED OUT AND NEEDED REPLACING, AND SPENT $332.57 TO HAVE IT FIXED. WHEN I ARRIVED TO PICK UP MY JEEP, I WAS TOLD THAT THE SAME SENSOR WAS STILL 'SHORTING OUT' AND THAT STANDARD OPERATING PROCEDURE WAS TO REPLACE THE OCCUPANT RESTRAINT CONTROL MODULE. I ASKED WHEN THAT COULD BE COMPLETED AND WAS TOLD THAT THE 'PART IS UNAVAILABLE,' IN ANY WAY SHAPE OR FORM, AND THAT IT WAS UNKNOWN WHEN OR IF AT ALL THIS PART WOULD EVER BE AVAILABLE. I TELPHONED FIAT CHRYSLER CORP IN AUBURN HILLS, MI CONCERNING THIS ISSUE, AND WAS TOLD THE SAME THING, THAT THE PART IS 'CURRENTLY UNAVAILABLE AND ON NATIONAL BACK ORDER' WAS GIVEN A CASE NUMBER, AND WAS TOLD I WOULD BE CALLED BACK IN 24 TO 48 HOURS. NO ONE CALLED ME BACK. I TELEPHONED THE COMPANY AGAIN A WEEK LATER AND WAS AGAIN TOLD SOMEONE WOULD CALL ME BACK IN 24 TO 48 HOURS. IT HAS NOW BEEN A WEEK, AND I HAVE NOT HEARD FROM CHRYSLER. AT THIS TIME, MY AIRBAG LIGHT IS STILL ON, AND IT IS INDICATED IN MY OWNERS MANUAL THAT MY AIRBAGS MAY NOT FUNCTION IN A COLLISION, WHICH I FEEL MAKES MY VEHICLE UNSAFE TO DRIVE.

MY 2012 JEEP GRAND CHEROKEE STALLS WITHOUT WARNING FOR MONTHS NOW. NOW IT IS STARTING TO HARD START OR NOT START AT ALL AND CONTINUES TO STALL WHEN I AM DRIVING. I HAVE BEEN TO THE DEALERSHIP 10+ TIMES AND THEY HAVE FOUND "NOTHING WRONG" BUT HAVE ATTEMPTED TO FIX OTHER PROBLEMS THAT I HAVE HAD TO PAY FOR THAT HAVE STILL NOT FIXED THE PROBLEM. IT HAS NOT BEEN ABLE TO BE RECREATED EVEN THOUGH THEY HAVE KEPT IT FOR A WEEK MULTIPLE TIMES AND PUT HUNDREDS OF ADDITIONAL MILES ON IT. THIS IS A SERIOUS ACCIDENT AND HEALTH ISSUE WHEN I AM DRIVING ON THE STREET OR HIGHWAY FROM 25/35+ MPH AND ALL OF A SUDDEN IT JUST STALLS AND THERE IS NOT POWER STEARING OR CONTROL AT ALL. IT ALSO "JERKS" SOMETIMES WHEN I PUSH ON THE GAS WHEN ACCELERATING. THERE HAS BEEN A RECALL REGARDING SOME 2012 JEEP GRAND CHEROKEES BUT THEY SAY NOT MINE. IF I HAVE CONTINUOUSLY HAVE THIS ISSUE, WHY IS MINE NOT RECALLED AS WELL??? I DO UNDERSTAND THAT VEHICLE RECALLS ARE VIN SPECIFIC ALTHOUGH THE MANUFACTURER COULD HAVE PLACED A DEFECT PART INTO MINE ALSO. I HAVE ASKED FOR A MONITOR TO BE PLACED ON MY VEHICLE TO "GET THE CODES IF POSSIBLE WHEN IT STALLS" BUT HAVE BEEN TOLD "NO" 2+ TIMES FROM THE DEALER. I DO NOT HAVE ANOTHER VEHICLE TO USE WHEN EVER I NEED AND HAVE HAD TO WAIT UP TO 2 WEEKS TO GET IT TO THE DEALER DUE TO DEALER RENTAL AVAILABILITY.

ALTERNATOR / ELECTRICAL ISSUES- NOVEMBER 4, 2016 MY WIFE WAS TAKING OUR SON TO SCHOOL WHEN SHE BEGAN GETTING A BURNING SMELL FROM UNDER THE HOOD. AFTER DROPPING OFF MY SON, SHE PULLED OVER AND NOTICED SMOKE COMING FROM UNDER THE HOOD. SHE CUT THE CAR OFF, INITIALLY THINKING IT JUST OVERHEATED. WE LEFT THE CAR IN THE SCHOOL PARKING LOT OVERNIGHT HOPING IT WOULD START UP THE NEXT DAY. I TRIED TO START THE CAR, BUT IT WOULDN'T START AND THE KEY GOT STUCK IN THE IGNITION. AFTER HAVING IT TOWED TO A MECHANIC, WE LEARNED THAT THE ALTERNATOR SUDDENLY FAILED, DRAINING THE BATTERY AND CAUSING THE ENGINE STALL. THIS IS MY SECOND TIME SUBMITTING THIS COMPLAINT WITH NO RESPONSE FROM YOUR ORGANIZATION.

WHILE DRIVING MAYBE 30MPH, I ATTEMPTED TO MAKE A LEFT TURN WHEN MY JEEP IMMEDIATELY WENT DEAD (NO LIGHTS SOUND OR ANYTHING ELSE) AND THE STEERING WHEEL LOCKED UP. I WAS ABLE TO MOVE THE STEERING WHEEL JUST ENOUGH TO COAST TO THE SIDE OF THE ROAD BUT COULDN'T STRAIGHTEN IT DUE TO THE STEERING WHEEL NOT TURNING AND CAR COMPLETELY DYING. I ATTENDED TO JUMP IT , BUT IT WOULDN'T START EVEN AFTER BEING CONNECTED FOR 20+ MINUTES. WHEN TAKEN OFF THE JUMPER CABLES, IT WOULD IMMEDIATELY DIE AGAIN. DURING THIS TIME, THE WINDSHIELD WIPERS WOULD START WITHOUT MOVING WITHOUT ME TOUCHING THEM. I HAD TO HAVE IT TOWED TO MY HOUSE AND THE TOW TRUCK WAS ALSO UNABLE TO START IT OR PUT IT IN NEUTRAL TO GET IT ON THE TRUCK . AFTER A COUPLE HOURS, I WAS ABLE TO JUMP START IT WITH MY PORTABLE JUMPER BUT IT DIED COMPLETELY AFTER IT WAS SITTING FOR A COUPLE MINUTES. NOW BEING TOLD IT'S ELECTRICAL PROBLEMS THAT CAUSED THIS . I NOTICED ANOTHER RECALL WITH SIMILAR PROBLEMS BUT APPARENTLY MINE HAS YET TO BE INCLUDED IN THIS RECALL OF THE ALTERNATOR/ELECTRICAL

33K MILAGE TOOK MY JEEP IN TO GET THE ROUTINE OIL CHANGE, THE SHOP FOUND THE RACK AND PINION ASSEMBLY WAS COMPLETELY BROKE AND THE FRONT STRUTS WERE COMPLETELY BLOWN OUT AT 33K MILES THIS SHOULD NOT HAPPEN. THE REPAIRS COST $3,700.00. IF JEEP KNOWS THERE WAS A PROBLEM IN 2012 THEY SHOULD HAVE TAKEN CARE OF IT. BETTY / THORNTON, COLORADO

GOT A LETTER BY MAIL IN REGARDS TO A RECALL FOR MY GRAND CHEROKEE 2012 FOR A ALTERNATOR DIODE THERMAL FATIGUE AND SUN VISOR WIRING. ON 9-14-17 TOOK JEEP IN TO DEALERSHIP FOR RECALLS TO BE FIXED. GOT JEEP BACK ON 9-15-17 BUT DEALERSHIP INFORMED ME THAT BATTERY WAS NO GOOD. DEALERSHIP OFFER ME A $300 BATTERY WHICH I DECLINE BECAUSE I KNOW BATTERY IS NOT THAT EXPENSIVE AT OTHER PLACES. TOOK NEW BATTERY TO DEALERSHIP AND REPLACE IT BEFORE I LEFT THE SHOP. AT THIS TIME THE SERVICE ADVISOR FROM DEALERSHIP DID NOT GAVE ME ANY EXPLANATION OTHER THAN THEY DON'T HAVE THE RECALL ALTERNATOR BUT THEY PUT A TEMPORARY ONE AND GAVE ME PAPER TO SIGN. AS I WAS DRIVING HOME THE BATTERY LIGHT TURN ON. I THOUGHT THAT IT WAS NORMAL SINCE I HAD JUST REPLACE THE BATTERY. SATURDAY MORNING WHEN I GOT OUT FROM WORK, I WAS DRIVING WHEN THE JEEP STOP COMPLETELY ON THE ROAD. THE LIGHTS ON THE DASHBOARD TURN ON AND WARM AIR CAME TOO. I HAD TO CALL A FAMILY MEMBER TO COME AND HELP ME MOVE CAR FROM THE ROAD. I CALLED DEALERSHIP TO REPORT THE PROBLEM AND I HAD TO TOW THE JEEP BACK TO DEALERSHIP. ON 9-18-17 DEALERSHIP CALLED ME TO LET ME KNOW THAT NOW THE PROBLEM IS THE PCM MODULE AND THAT IS GOING TO COST ME ABOUT$900 TO FIX IT. I FEEL THAT THE REASON WHY MY BATTERY AND PCM MODULE ARE NOT WORKING IS BECAUSE OF THE PROBLEM WITH THE ALTERNATOR. I FEEL THAT THE MANUFACTURES ARE RESPONSIBLE TO FIX EVERYTHING THAT IS WRONG WITH THE JEEP. RIGHT NOW I HAVE NO VEHICLE TO MOVE AND NOT KNOWING WHEN THE RECALLS ARE COMI

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF ENGINE POWER. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO MYRTLE BEACH CHRYSLER JEEP LOCATED AT 785 JASON BLVD, MYRTLE BEACH, SC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE CONTACT STATED THAT PRIOR TO THE FAILURE, THE VEHICLE WAS REMEDIED UNDER NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 25 MPH, THE AIR CONDITIONING STARTED TO FADE, THE RADIO STOPPED OPERATING, AND THE VEHICLE STALLED. THE POLICE ARRIVED AND ATTEMPTED TO JUMPSTART THE VEHICLE AS SMOKE EMERGED FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO BAXTER DODGE/JEEP/CHRYSLER OF LINCOLN NEBRASKA WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR WAS DAMAGED, WHICH CAUSED THE BATTERY TO ALSO DAMAGE THE ELECTRICAL HARNESS. THE CONTACT ALSO STATED THAT A RECALL NOTIFICATION WAS RECEIVED ON 09/07/17 FOR NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED PER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 32376399. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.