FUEL PUMP RELAY RECALL- I PURCHASED THE USED CAR IN MAY 2018, NOTHING ABOUT THE RECALLS WAS DISCLOSE. RECENTLY THE CAR HAS BEEN SHUT DOWN OR RUMBLING AS I'M DRIVING. THANKFULLY I'M DRIVING IN THE CITY AND I CAN PULL TO THE SIDE. EVERY TIME I SHAKE THE FUEL PUMP RELAY 'REPAIR' IT STARTS UP STRONG AGAIN. I TRIED TAKING INTO THE DEALERSHIP WHERE IT WAS FIXED BUT THEY SAID THEY CAN'T DO ANYTHING CAUSE THEY ALREADY FIX THE PROBLEM. THE PROBLEM WASN'T FIXED. IT WAS CHEAPLY FIXED.
2011 Jeep Grand Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
2011 JEEP GRAND CHEROKEE SHUTS OFF WHILE DRIVING. POWER STEERING, ENGINE CONTROL AND BRAKING ALL BECOME DIFFICULT TO USE. HAPPENING WHILE TURNING CAUSES THE VEHICLE TO VEER INTO THE GUARD RAILS, IF THEY ARE PRESENT, OR ONCOMING TRAFFIC, IF TURNING AWAY FROM TRAFFIC IS TOO DIFFICULT. LUCKILY, IN THE MULTIPLE TIMES THIS HAPPENED, I WAS TURNING RIGHT, EITHER ONTO THE HIGHWAY ONRAMP OR INTO A GAS STATION. THE TIMES INTO THE GAS STATION, SENT ME OVER THE CURB AND GRASS, BARELY MISSING THE PUMPS. THE VEHICLE SHOWS NO SIGNS OF AN ERROR ON THE DASH. ALL RADIO, LIGHTS AND GAUGES WORK FINE. ONCE YOU ARE ABLE TO STOP THE VEHICLE, IT MUST BE PUT INTO PARK AND THE PUSH BUTTON START RE-IGNITED. IT TERRIFIED MY FAMILY.
2011 JEEP GRAND CHEROKEE LAREDO. CONSUMER WRITES SEEKING REIMBURSEMENTS FOR REPAIRS DONE RELATED TO SAFETY RECALLS. *LD THE CONSUMER REFERENCED SAFETY RECALL P60/ NHTSA 14V-634 AS THE CAUSE OF THE VEHICLE'S FAILURE. THE DEALER DECLINED TO REIMBURSE THE CONSUMER FOR THE REPAIRS. THE MANUFACTURER WAS NOTIFIED. *JS
TL* THE CONTACT OWNED A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH, ANOTHER VEHICLE HAD A TIRE BLOW OUT, CRASHED INTO THE FRONT DRIVER'S SIDE WHEEL OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED MINOR INJURIES TO THE CHEST, BACK, AND LEFT ARM. MEDICAL ATTENTION WAS RECEIVED AT THE HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND THE POLICE HAD IT TOWED TO AN UNKNOWN TOW LOT. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 50,100. *DT*JB *TT*JB
2011 GRAND CHEROKEE OVERLAND 5.7 V8 APPROX 124000 MILES STALLED WHEN TURNING LEFT THROUGH INTERSECTION SLOWING FROM 50 TO 25 MPH. STEERING AND BRAKES FAILED. ALL RECALLS HAVE BEEN PERFORMED. THIS WAS SUPPOSEDLY FIXED WITH P54 (FUEL PUMP RELAY). FORTUNATELY I WAS NOT TOWING MY BOAT. THIS ISSUE SEEMS TO HAVE SPANNED MANY YEARS AND IS EXTREMELY DANGEROUS.
TRANSMISSION LOCKED UP WITH NO WARNING. WHEN BROUGHT TO DEALER HE ADVISED ME IT WOULD HAVE TO GO TO AAMCO TRANSMISSION FOR THE PROPER DIAGNOSIS AND HAVE IT FIXED
WHILE DRIVING AND DECELERATION THE JEEP SHUTS OFF. NO LIGHTS COME ON INDICATING THAT THE VEHICLE IS NO LONGER RUNNING. THE FIRST CLUE IS LOSS OF POWER STEERING AND BRAKES. THIS ALWAYS HAPPENS WITHIN THE FIRST COUPLE MILES OF DRIVING. THE JEEP STARTS RIGHT BACK UP AND THEN 99% OF THE TIME WON'T STALL AGAIN FOR A COUPLE DAYS. THIS IS GETTING MORE FREQUENT.
IT HAS NOW HAPPENED SEVERAL TIMES IN WHICH I'M DRIVING AND THE JEEP SUDDENLY LOSES ALL ENGINE POWER, BRAKING AND POWER STEERING. THIS HAPPENS ON THE HIGHWAY. THERE ARE NEVER ANY WARNING LIGHTS OR SOUNDS TO SIGNAL THIS IS ABOUT TO TAKE PLACE. THIS LAST TIME IT ALMOST MADE ME CAUSE AN ACCIDENT.
P54 / NHTSA 14V-530 WAS ADDRESSED BACK IN 2014 HOWEVER I STILL EXPERIENCE INTERMITTENT STALLING DURING START UP OR BRAKING. ISSUE TYPICALLY HAPPENS IN COLDER WEATHER. DEALER SAYS NOTHING IS WRONG BUT SYMPTOMS ARE IDENTICAL TO ISSUES LISTED IN P54 / NHTSA 14V-530.
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE THE CONTACT WAS PASSING ANOTHER VEHICLE AT 70 MPH, THE VEHICLE BEGAN TO TREMBLE AND THE ENGINE LOST POWER. ON ANOTHER OCCASION, THE VEHICLE DECELERATED AND ACCELERATED ON ITS OWN IN TRAFFIC. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT A NEW MULTI-DISPLACEMENT SYSTEM, LIFTERS, AND CYLINDERS WERE NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND A CASE WAS FILED; HOWEVER, A PARTS SPECIALIST WAS NOT AVAILABLE TO RESPOND. THE FAILURE MILEAGE WAS 100,005.
I HAVE A 5.7 HEMI IN MY JEEP. THE VEHICLE STALLS WHEN SLOWING DOWN, AND MAKING A RIGHT HAND TURN OFF OF A HIGHWAY. THIS HAS HAPPENED 8 TIMES IN THE 2 YEARS THAT I HAVE OWNED THE CAR. IT HAPPENED ONCE WHEN I WAS SLOWING DOWN FOR A SPEED ZONE ON A STRAIGHT ROAD. THE VEHICLE GIVES NO WARNING THAT IT IS GOING TO SHUT DOWN. OUR LOCAL JEEP DEALER DID SOME DIAGNOSTICS, BUT FOUND NOTHING. FROM WHAT I HAVE READ IT SEEMS TO HAPPEN TO THE 5.7 ENGINES. I DON'T LIKE DRIVING THE CAR WITH ANYONE IN IT FOR FEAR OF GETTING REAR ENDED IF IT STALLS, AND PEOPLE ARE BEHIND ME.
FAULTY HEADLIGHTS WHILE DRIVING ON THE FREEWAY AT NIGHT TIME THE HEADLIGHTS COMPLETELY FAILED CAUSING A VERY DANGEROUS SITUATION ALMOST CAUSING AN ACCIDENT. I HAVE HAD TO REPLACE THESE HEADLIGHTS 8 MONTHS AGO NOW THIS.
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING OVER 70 MPH, THE VEHICLE HESITATED AND LOST POWER. THE CHECK ENGINE INDICATOR WAS ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE VEHICLE MISFIRED AND THE CYLINDER NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 58148205. THE FAILURE MILEAGE WAS 104,000.
MY DASHBOARD BUBBLED UP ON PASSENGER SIDE, FAKE WOOD TRIM UNDER DASH FELL OFF, ALTERNATOR FAILED FRIED BATTERY AND COMPUTER, QUADRA2 SUSPENSION FAILING , THIS ALL AT 82000 MILES AND AFTER MULTIPLE RECALLS. I PAID $40 K .IM AT SHOP NOW WITH SUSPENSION 24 HRS AFTER PAYING 1200. & JEEP IN SHOP 8 DAYS. THE ALTERNATOR FAILED A WK BEFORE 3.4.2019. DASHBOARD AND TRIM OCCURRED AFTER WARRANTY EXPIRED
THE VEHICLE WAS CRUISING ON THE HIGHWAY THE ENGINE SUDDENLY STOPS.,VEHICLE COASTS TO A STOP. AFTER A 15 MINUTE WAIT, THE ENGINE STARTS AGAIN.
ALL LIGHTS BEGAN RANDOMLY FLASHING, WIPERS WENT ON AT VARYING SPEEDS, POWER SEATS WERE MOVING, TRANSMISSION WAS SHIFTING GEARS INAPPROPRIATELY. WHEN THIS STARTED I WAS ABOUT 3 MILES FROM HOME. THE VEHICLE STALLED THREE TIMES AND WAS HARDER TO START AFTER EACH STALL. UPON ARRIVING HOME AND SHUTTING THE ENGINE OFF, THE LIGHTS CONTINUED TO FLASH UNTIL THE BATTERY DIED. FORTUNATELY, I WAS NOT ON A BUSY HIGHWAY WHEN THIS OCCURRED. THIS HAS BEEN HAPPENING FOR THR PAST WEEK NOW I CALLED THE DEALERSHIP THEY KEEP TELLING ME THAT ARE BACKUP FOR THIS WEEK. AND NOW TODAY MY JEEP WONT EVEN TURN ON WITH A JUMPER CABLES, I CALLED THE DEALERSHIP THEY FINALLY SAID THAT THEY ARE SENDING A TOW TRUCK TO MY HOUSE.
WHEN I START MY JEEP IT TURNS OVER THEN IMMEDIATELY STALLS OUT . THIS HAPPENS EVERY SINGLE TIME I START MY JEEP. THAT IS SEVERAL TIMES A DAY . I BELIEVE IT IS THE TIPM. HAS BEEN GOING ON FOR MONTHS I CALLED UP THE JEEP DEALERSHIP AND THEY SAID THERE WAS NO RECALL ON IT.
STOP AT A GAS STATION WENT TO START VEHICLE WOULD NOT START MADE SOME CLICKING NOISES OPEN THE HOOD SMOKE COMING FROM THE ALTERNATOR ,ALTERNATOR WAS EXTREMELY HOT HAD VEHICLE TOWED COME TO FIND OUT ALTERNATOR WENT TO GROUND BURNED UP THE COMPUTER IN THE VEHICLE. WAS TOLD 2011 MODELS HAVE BEEN RECALLED FOR ALTERNATORS DOING THIS VERY THING, DEALER TOLD ME THERE WAS NO RECALL ON MY VEHICLE FOR THE ALTERNATOR BUT OTHER 2011'S HAVE BEEN RECALLED FOR THE ALTERNATOR. MY MECHANIC SAID THE VEHICLE COULD'VE STARTED ON FIRE FROM IT GOING TO GROUND THE WAY IT DID. WAS AT THE GAS PUMP COULD'VE TURNED INTO A MAJOR ISSUE AT A GAS STATION. VEHICLE IS STILL AT THE SHOP HAVE IN THE COMPUTER REPLACED TODAY NO DOCUMENTATION ON IT YET
2011 JEEP GRAND CHEROKEE 5.7L IS RANDOMLY STALLING WHILE SLOWING DOWN FROM SPEEDS AROUND 55+MPH. HAS HAPPENED TWICE IN LAST 2 MONTHS. I LOSE POWER STEERING AND POWER BRAKE ABILITIES. ELECTRICAL COMPONENTS REMAIN ON AFTER VEHICLE STALLS. ONCE STALLING, THE VEHICLE WILL START RIGHT BACK UP WITH NO PROBLEMS AND DRIVE FINE. THIS HAPPENS ABOUT ONCE A MONTH AND IS VERY UNSAFE. I WAS IN A NEAR COLLISION THIS LAST TIME AND AM AFRAID TO DRIVE THIS VEHICLE WITH MYSELF OR OTHER PEOPLE IN THE CAR.
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. RANDY WISE AUTO MALL (4350 LENNON RD, FLINT, MI 48507, 1 (810) 230-2500) DIAGNOSED THAT THE ALTERNATOR ASSEMBLY FAILED AND NEEDED TO BE REPLACED. THE DEALER ALSO STATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBERS: 17V435000 (ELECTRICAL SYSTEM) AND 14V634000 (ELECTRICAL SYSTEM). THE DEALER FURTHER STATED THAT THE BATTERY AND ECM WERE DAMAGED. THE CONTACT HAD TO OBTAIN A RENTAL VEHICLE DUE TO THE CONDITION OF HIS VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND CONFIRMED THAT THE VEHICLE WAS EXCLUDED FROM THE RECALL CAMPAIGNS. THE CONTACT WAS WAITING ON A RESPONSE FROM THE MANUFACTURER TO DETERMINE THE GUIDELINES TO REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. *BF CONSUMER STATED DEALERSHIP TESTED THE BATTERY ON JANUARY 31,2019 AND FOUND THE BATTERY WAS BAD AND REPLACED THE BATTERY. ON HER WAY TO WORK FEBRUARY 13,2019, THE VEHICLE WAS MAKING A STRANGE NOISE, SHE MADE IT TO WORK AND TURNED THE IGNITION OFF, CONSUMER THEN TRIED TO START THE VEHICLE AND IT WOULDN'T START. THE DEALERSHIP CAME TO HER WORK AND ATTEMPTED TO JUMPSTART THE VEHICLE SEVERAL TIMES BUT WERE NOT SUCCESSFUL. VEHICLE WAS TOWED BACK TO THE SAME DEALER FOR A DIAGNOSIS AND FOUND THE BATTERY WAS BAD. ALTERNATOR AND DAMAGED BATTERY WAS REPLACED.*JB
VEHICLE HAD A MISFIRE IN CYLINDER #3. TOOK TO JEEP DEALERSHIP TO DIAGNOSE AND THEY FOUND A ROUNDED CAMSHAFT AND BAD LIFTERS. VEHICLE HAS 104,000 ON IT AND I INQUIRED AS TO OPTIONS. #1 - $4,600 REPAIR (MIN IF THEY DO NOT FIND ANYTHING ELSE) AND THEY WERE HAVING ISSUES GETTING LIFTERS DUE TO BACK ORDER #2 - REPLACE ENGINE, QUOTED $8,600 AND ONCE AGAIN WAS UNSURE THE TIMING AS NO LONG OR SHORT BLOCKS WERE AVAILABLE. INQUIRED AS TO WHAT COULD HAVE CAUSED THIS AND WAS TOLD THAT THERE IS NOTHING, AS THE OWNER, I COULD'VE DONE. THAT SOMETIMES THIS JUST HAPPENS AND IF IT WAS CLOSER IN YEARS TO THE END OF WARRANTY THEY WOULD COVER, HOWEVER SINCE IT IS 7 YEARS OLD THERE IS NOTHING THEY CAN DO. FIND IT SURPRISING AND UNACCEPTABLE THAT WITH A LITTLE RESEARCH YOU CAN FIND THAT THE 5.7 HEMI HAS NUMEROUS COMPLAINTS ABOUT ROUNDED CAMSHAFTS DUE TO BAD LIFTERS. FURTHER ACKNOWLEDGED BY THE DEALERSHIP WHEN THEY WERE COMMENTING ON HOW HARD IT WAS TO OBTAIN THE NECESSARY PARTS TO REPAIR.
TAKATA RECALL. WHEN MY VEHICLE IS IN MOTION ARRIVING AT AN INTERSECTION, AND I DECREASE THE SPEED, THE ENGINE SHUTS DOWN AND AT THE SAME TIME THE STEERING WHEEL IS STUCK, MAKING IT IMPOSSIBLE TO TURN, AND THE BRAKES GET HARD. I HAVE ALREADY TAKEN THE CAR 3 TIMES TO THE JEEP SHOP AND THEY HAVE NOT BEEN ABLE TO FIX THIS PROBLEM. SINCE THIS PROBLEM STARTED 2 MONTHS HAVE PASSED AND IT HAS ALREADY HAPPENED 4 TIMES. THE CAR DOES NOT SHOW ANY ERRORS ON THE SCREEN OR AFTERWARDS WHEN THEY ARE READ. IT IS VERY DANGEROUS BECAUSE IT ALWAYS STAYS IN THE MIDDLE OF THE INTERSECTION WITHOUT BEING ABLE TO DO ANYTHING.
ON MY 2011 JEEP GRAND CHEROKEE AT SPEEDS ABOVE 65 A LOUD BUZZING NOISE IS CREATED AS RESULT OF POOR SEALING BETWEEN THE WINDSHIELD GLASS AND THE FLEXIBLE SEAL AT THE BOTTOM OF THE WINDSHIELD. WHEN TAPE WAS APPLIED ACROSS THE SEAL AT THE LOWER WINDSHIELD THE NOISE WAS ELIMINATED. ON NEWER MODELS OF THE SAME STYLE THE SEAL HAS BEEN REDESIGNED.
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE SUDDENLY SHUT OFF AND COULD NOT BE RESTARTED. THE VEHICLE WAS TOWED TO TRI-STAR JEEP CHRYSLER (1260 N CENTER AVE, SOMERSET, PA 15501, PA) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR WAS FAULTY AND NEEDED TO BE REPLACED. THE ALTERNATOR, BATTERY, AND POWER TRAIN CONTROL MODULE WERE REPLACED. THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 166,000.
VEHICLE LOOSES COMPLETE POWER WHILE TURNING LEFT AFTER APPROXOMATELY 2.5 MILES FROM COLD START. COMPLETE LOSS OF POWER HAS OCURRED ON 5 OCCASIONS . THE RESULT IS NO POWER BREAKS AND NO POWER STEERING IN ADDITION TO COMPLETE ELECTRIAL SHUT OFF. THIS HAS RTESULTED IN THE BEING UNABLE TO COMPLETE THE TURN AND ENTERING THE ON COMING LANE.
I WAS DRIVING DOWN THE FREEWAY AT AROUND 6:40AM IN THE DARK WHEN SENSORS IN MY VEHICLE STARTED FLICKERING ON/OFF, THEN THE AMBIENT LIGHTS INSIDE THE VEHICLE STARTED FLICKERING ON/OFF BEFORE SHUTTING OFF, THEN THE STEREO WENT OUT, THEN THE HEADLIGHTS SHUT OFF, AND THEN THE ENTIRE VEHICLE SHUT OFF. THERE WAS NO WARNING LIGHT THAT THE BATTERY WAS LOW BEFORE ALL OF THIS HAPPENED. THE REPAIR SHOP THE CAR WAS TOWED TO SAID THE BATTERY WAS DEAD AND WOULDN'T HOLD A CHARGE. WHEN THEY TESTED THE ALTERNATOR AFTER REPLACING THE BATTER, IT WAS FOUND TO HAVE ZERO OUTPUT.
I WAS DRIVING DOWN THE HIGHWAY AT 60MPH WHEN I LET OFF THE GAS AND HOT THE BRAKES TO SLOW DOWN FOR A CORNER THE ENGINE SHUT DOWN AND I LOST BREAKS AND STEERING. I WAS ABLE TO MUSCLE THE STEERING THROUGH THE CORNER AND COASTED TO A STOP. I PUT THE JEEP IN PARK, GOT THE BREAK PEDAL AND STARTED THE VEHICLE BACK UP. EVERYTHING SEEMED TO WORK AGAIN. WHEN I LOST THE ENGINE, BREAKS AND STEERING NOTHING ELSE WAS EFFECTED. I STILL HAD LIGHTS, RADIO AND GAUGES. BUT, NO WARNING LIGHTS OR CODES CAME ON.
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DASHBOARD ON THE PASSENGER SIDE WAS TORN TO THE POINT THAT IF IT BECAME FULLY LOOSE, THE TORN PIECE COULD STRIKE THE PASSENGER. THE VEHICLE WAS TAKEN TO BOSAK MOTORS (3111 W LINCOLN HWY, MERRILLVILLE, IN 46410, (888) 452-2323), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 111,058.
WHILE DRIVING THE JEEP MY ENGINE LOCKED UP. MY MECHANIC SAID MY ENGINE IS NOT GOOD.I HAVE NO COVERAGE ANY MORE.
ALL LIGHTS BEGAN RANDOMLY FLASHING, WIPERS WENT ON AT VARYING SPEEDS, POWER SEATS WERE MOVING, TRANSMISSION WAS SHIFTING GEARS INAPPROPRIATELY. WHEN THIS STARTED I WAS ABOUT 3 MILES FROM HOME. THE VEHICLE STALLED THREE TIMES AND WAS HARDER TO START AFTER EACH STALL. UPON ARRIVING HOME AND SHUTTING THE ENGINE OFF, THE LIGHTS CONTINUED TO FLASH UNTIL THE BATTERY DIED. FORTUNATELY, I WAS NOT ON A BUSY HIGHWAY WHEN THIS OCCURRED.
MY JEEP IS HAVING THE SAME PROBLEMS AS OTHER JEEPS THAT WERE RECALLED FOR FUEL PUMP RELAY ISSUES BUT MINE IS NOT RECALLED. MY VEHICLE TURNS OVER AND EVENTUALLY TIMES OUT. AND I CAN HEAR THE FUEL PUMP RUNNING WHEN I TURN THE ENGINE OFF AND PULL THE KEY OUT. OTHER CARS SHUT DOWN WHILE DRIVING WITH THIS ISSUE AND I DONT WANT TO WAIT UNTIL THAT HAPPENS TO GET THIS FIXED
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE TOTALLY INTEGRATED POWER MODULE WAS DEFECTIVE AND REPLACED. THE CONTACT STATED THAT THE REPAIR AFFECTED THE PASSENGER SIDE TURN SIGNAL, WHICH CAUSED THE FRONT FOG LIGHTS TO BLINK. DODGE CHRYSLER JEEP CITY (4395 US-130, BURLINGTON, NJ 08016, (855) 242-0015) STATED THAT THE INITIAL REPAIR CAUSED THE PASSENGER SIDE TURN SIGNAL TO HAVE TO BE REPAIRED FOR MORE THAN $2,000. THE FAILURE MILEAGE WAS 140,000.
I STARTED THE JEEP UP IN MY DRIVEWAY AND NOTICED A WHINING SOUND THAT CHANGED WITH ENGINE RPMS. THERE WERE NO LIGHTS OR WARNINGS ON THE DASH TO INDICATE A FAILURE OF ANY COMPONENTS. I ONLY HAD TO RUN TO THE STORE 4 MILES AWAY AND THOUGHT I WOULD LOOK AT IT WHEN I RETURNED HOME. ONCE I GOT TO THE STORE, I SMELT AN ELECTRICAL BURNING SMELL AND SAW SMOKE COMING FROM UNDER THE HOOD. WHEN I RAISED THE HOOD, THE ALTERNATOR WAS PRODUCING A SIGNIFICANT AMOUNT OF SMOKE. I WAS CONCERNED MY VEHICLE WAS ABOUT TO CATCH FIRE. I HAD SOME ONE BRING ME SOME TOOLS SO I COULD DISCONNECT THE BATTERY. ONCE THE BATTERY WAS DISCONNECTED, I LOCATED A REPLACEMENT ALTERNATOR ($400) LOCALLY AT A PARTS STORE AS IT WAS A SUNDAY EVENING AND NO DEALERS WERE OPEN. I WAS ABLE TO REPLACE THE ALTERNATOR IN THE STORE PARKING LOT. I DROVE THE VEHICLE HOME WITH NO PROBLEMS, BUT WHEN I OPENED THE HOOD TO ENSURE ALL WAS GOOD WITH THE NEW ALTERNATOR, IT WAS ONCE AGAIN SO HOT I COULD NOT TOUCH IT. THERE WAS NO SMOKE AS OF YET, BUT IT DOES SEEM THAT THERE IS STILL AN ISSUE THAT CAUSED THE ORIGINAL ALTERNATOR TO CATCH FIRE. I AM SURE THE NEW ALTERNATOR WILL ALSO BE DAMAGED IF THE JEEP IS DRIVEN ANY MORE. CURRENTLY I AM FORCED TO LEAVE MY JEEP PARKED UNTIL I CAN ENSURE I HAVE AN EMERGENCY BACK UP AVAILABLE. THE JEEP DOES ACT NORMAL NOW THE ALTERNATOR IS CHANGED OUT, AND EVERYTHING SEEMS TO BE WORKING AS NORMAL. I AM JUST CONCERNED THE NEW ALTERNATOR MAY FAIL AGAIN AND CAUSE A FIRE IN MY JEEP. NOW I AM SCARED TO DRIVE TH
PURCHASED VEHICLE 12-15-18. SINCE THEN, THE VEHICLE HAS STALLED INTERMITTENTLY (3 TIMES IN 2 WEEKS) AT STOPS WITHOUT ANY LIGHTS APPEARING ON INSTRUMENT PANEL. THE FIRST TIME, I WASN'T EVEN AWARE THE ENGINE CUT OUT UNTIL I PRESSED ON THE ACCELERATOR AND NOTHING HAPPENED. THE VEHICLE STARTS BACK UP, BUT WILL NOT GO INTO GEAR IMMEDIATELY. IN ONE INSTANCE, IT TOOK ABOUT 5 SECONDS TO GO INTO GEAR. BROUGHT VEHICLE TO DEALER WHERE PURCHASED (PAULY TOYOTA- CRYSTAL LAKE, IL.) WHO RECOMMENDED BRINGING IT TO A JEEP DEALERSHIP. BROUGHT TO CRYSTAL LAKE, IL CRYSLER JEEP DODGE WHO COULD NOT DIAGNOSE PROBLEM AS NO FAULTS APPEARED UNDER TEST. FLUIDS WERE CLEAN, AND AT PROPER LEVELS. WAS TOLD TO DRIVE VEHICLE UNTIL CONDITION REAPPEARED, AND IT WOULD BE REINVESTIGATED. THIS IS SIMILAR TO OTHER COMPLAINTS ABOUT THIS VEHICLE TYPE STALLING, EXCEPT THAT SO FAR, IT HAS ONLY HAPPENED WHEN THE VEHICLE IS AT A STOP IN TRAFFIC.
EVERY FEW WEEKS, FOR THE LAST FEW MONTHS, WHEN BRAKING AND MAKING A RIGHT HAND TURN THE ENGINE COMPLETELY STALLS. POWER BRAKES AND POWER STEERING ARE LOST. THE CAR NEEDS TO THEN BE PLACED INTO NEUTRAL, OR PARK, TO BE RESTARTED. THIS HAS HAPPENED AT SPEEDS BETWEEN 20-40 MPH AND HAS RESULTED IN NEAR-MISS ACCIDENTS. I HAVE READ SEVERAL COMPLAINTS ONLINE THAT IT HAS HAPPENED TO OTHER PEOPLE WHILE ON HIGHWAY EXIT RAMPS. I WOULD BRING IT TO THE DEALER FOR DIAGNOSIS, BUT SINCE IT HAPPENS INFREQUENTLY THE LIKELIHOOD OF IT HAPPENING TO THEM FOR DIAGNOSIS IS NOT GOOD. I HAVE ATTACHED A DOCUMENT WITH LINKS TO OTHERS' COMPLAINTS OF THIS ISSUE. AS YOU WILL READ, THERE IS NO DEALER CONSENSUS FOR A DIAGNOSIS, OR REPAIR. LASTLY, THERE WAS A RECALL (P54) IN 2014 THAT INVOLVED FIXING STALLING. THAT RECALL WAS PERFORMED ON MY CAR AT THE TIME, SO THAT DOES NOT EXPLAIN THIS SITUATION.
WHEN THE VEHICLE IN IS MOTION AND COMING TO A STOP, THE ENGINE WILL STALL. I HAVE TO STOP THE VEHICLE WITHOUT ANY POWER STEERING OR BRAKES BEFORE I CAN RESTART, WHICH IS EXTREMELY DANGEROUS IN NORMAL TRAFFIC CONDITIONS. THERE HAVE BEEN A RECALL FOR THE FUEL PUMP RELAY. THAT RECALL HAS BEEN PERFORMED TWICE. I STILL HAVE THE ENGINE STALL PROBLEM. JEEP IS AWARE OF THE ISSUE AND SEEMS UNWILLING TO REPLACE THE TICM TO FIX THIS ISSUE. THE FUEL PUMP RELAY APPEARS TO BYPASS THE TICM.
BOTH MUFFLERS HAVE RUSTED AND HAVE HOLES IN THEM. MY JEEP IS PARKED IN THE GARAGE, NEVER DRIVEN ON THE BEACH, WASHED REGULARLY AND VERY WELL TAKEN CARE OF. WE BOUGHT IT 10/31/11 STRAIGHT OFF THE SHOWROOM FLOOR WITH 6MILES ON IT. NOTICED THIS TODAY 12/25/18 DUE TO PUDDLES ON THE GARAGE FLOOR.
TICKING FROM LEFT CYLINDER HEAD AND MINOR TICK FROM RIGHT CYLINDER HEAD. CHRYSLER ADMITS TO HAVING A MANUFACTURER DEFECT IN VEHICLE AND EXTENDED THE WARRANTY ON THE LEFT CYLINDER HEAD. IF THERE IS A COMPRESSION ISSUE AND THE VEHICLE STALLS IN THE ROADWAY COULD BE A FATAL MISTAKE. THIS NEEDS TO BE FIXED IN ALL VEHICLES INCLUDED WITH THE RIGHT CYLINDER HEAD. OR RECALL THE VEHICLE. THIS IS A HUGE SAFETY ISSUE.
TRANSMISSION COOLER IS LEAKING. NO WARNING, JUST FLUID ON THE GROUND - SEVERAL COMPLAINTS FROM OTHER OWNERS ONLINE. OIL PRESSURE SENSOR NOT WORKING. - NO WARNING, SEVERAL COMPLAINTS FROM OTHER OWNERS ON LINE.
WHEN DRIVING ON A HIGHWAY (TEMPS 3 TO 7 ABOVE ZERO) AIR SUSPENSION CAUSED VEHICLE TO LOWER TO LOWEST RIDE WHICH INTERN CAUSED VEHICLE TO SLIDE AND BOUNCE UNCONTROLLABLY ON HIGHWAY, AIR SUSPENSION STOPS WORKING WITHOUT NOTICE. HAPPENS SEVERAL TIMES A YEAR IN COLD TEMPS.
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 65 MPH, THE VEHICLE LOST POWER AND DECELERATED TO 40 MPH. THE CONTACT HAD TO CONTINUALLY PUMP THE BRAKES TO GET THE VEHICLE TO STOP. THE VEHICLE WAS TAKEN TO COURTESY DODGE JEEP RAM (1890 DOGWOOD DR SE, CONYERS, GA 30013, 678-210-2489) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 171,000.
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE STEERING SEIZED. THE CONTACT PLACED THE VEHICLE IN NEUTRAL. WHEN THE VEHICLE WAS RESTARTED, IT OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO ELGIN CHRYSLER DODGE JEEP RAM (1010 E CHICAGO ST, ELGIN, IL 60120, (847) 697-0900), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
THE ENGINE INSTANTLY STALLS WITHOUT WARNING AT ANY GIVEN TIME OR SPEED WHILE DRIVING ON A STREET OR HIGHWAY. THE STALL UNEXPECTEDLY FORCES THE DRIVER INTO AN UNSAFE OPERATING POSITION HAVING TO PULL OFF TO THE SIDE OF THE ROAD WITHOUT THE ASSISTANCE OF POWER STEERING OR POWER BRAKES. AFTER COMING TO A COMPLETE STOP, THE VEHICLE MUST THEN BE SHIFTED BACK INTO PARK AND RESTARTED. THE VEHICLE HAS STALLED A MINIMUM OF 30 TIMES ON SEPARATE OCCASIONS OVER THE LAST 12 MONTHS. THE VEHICLE WAS EXAMINED BY OUR LOCAL JEEP DEALER AND THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE STALLING OR PROVIDE US WITH A COURSE OF ACTION TO RESOLVE THE ISSUE.
THE DOORS WON'T LOCK AUTOMATICALLY SOMETIMES
ALTERNATOR DIODES EXPERIENCED RAPID FAILURE DISABLING THE VEHICLE WHILE DRIVING ON CITY STREETS. PREVIOUS RECALL FOR 2012-2014 MODELS FOR SAME REASON P60/NHTSA 14V-634. WE HAD THE ALTERNATOR DIAGNOSED BY UPEX AUTO SUPPLY IN DALLAS TEXAS AND THEY CONFIRMED THE DIODE FAILURE. ADDITIONAL ELECTRICAL ISSUES ENSUED WHICH ARE YET TO BE DETERMINED AFTER THE ALTERNATOR WAS REPLACED.
STARTER ENGAGES, BUT WILL NOT START WIPERS WORK WITHOUT BEING TURNED ON . BATTERY DEPLETED FOR NO REASON. ENGINE QUITS FOR NO APPARENT REASON. THIS ALL HAPPENED WHILE VEHICLE WAS STATIONARY,BUT JUST AS EASILY BEEN WHILE MOVING.
THE ENGINE SUDDENLY DIES WHILE CRUISING, DISABLING STEERING WHEEL AND BRAKE ASSIST.
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 20 MPH, THE VEHICLE STALLED WHILE DRIVING DOWN A RAMP. THE CONTACT PULLED THE VEHICLE OVER TO THE ROAD SHOULDER. AFTER STOPPING THE VEHICLE AND RESTARTING IT, THE CONTACT WAS ABLE TO DRIVE HOME SAFELY. THERE WERE NO WARNING INDICATORS ILLUMINATED; HOWEVER, "FORWARD COLLISION WARNING" APPEARED ON THE INSTRUMENT PANEL. OXMOOR CHRYSLER JEEP DODGE AND RAM (4520 SHELBYVILLE RD, LOUISVILLE, KY 40207, (502) 895-4520) WAS CONTACTED, BUT NO ASSISTANCE WAS PROVIDED. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED FOR THE SAME FAILURE A YEAR AGO. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 102,000.
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED AND HAD TO BE COASTED TO THE ROAD SHOULDER. AFTER APPROXIMATELY FOUR ATTEMPTS, THE VEHICLE RESTARTED NORMALLY. THE VEHICLE STALLED THREE OTHER TIMES BEFORE ARRIVING AT THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 115,115.
LIFTER SEIZED IN #3 CYLINDER CAUSING CAM FAILURE WHILE DRIVING
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2011 Jeep Grand Cherokee → · Every Grand Cherokee year → · How the figures are calculated →