2011 Jeep Grand Cherokee complaints

3 TIMES IN THE LAST 9 MONTHS THIS CAR HAS STALLED WHILE BRAKING CAUSING ME TO LOSE POWER STEERING AND ALMOST CAUSING A CRASH ON ONE OCCASION. LUCKILY THE FIRST TIME I WAS ON A STRAIGHT ROAD BUT THE LAST TWO TIMES HAPPENED 9/26/19 WHERE I HAD TO BRAKE WHILE TURNING AND ON THIS OCCASION I ALMOST CRASHED THE CAR INTO A MEDIAN. EACH TIME I'VE TAKEN THE CAR TO THE JEEP DEALER SOON AFTER FOR AN INSPECTION AND EACH TIME I'M TOLD THERE IS NOTHING WRONG WITH THE CAR, NO DIAGNOSTIC CODES ARE VISIBLE AND THEIR ROAD TESTS DO NOT REPRODUCE THE ISSUE. THE FIRST TIME THIS HAPPENED TO ME, THE DEALER DID HOWEVER REPLACE THE FUEL PUMP RELAY (I THINK AS PART OF SOME RECALL) BUT DID NOT INDICATE THIS WAS THE SPECIFIC REASON FOR MY CAR STALLING. THIS REPAIR SEEMED TO SOLVE THE ISSUE UNTIL 9/26/19 WHEN IT HAPPENED TWICE CONSECUTIVELY. I FEAR THIS IS RELATED TO THE COUNTLESS OTHER COMPLAINTS ONLINE ABOUT THIS YEAR AND MODEL. I ASKED THE DEALER IF IT'S PERHAPS RELATED TO ALL THE TIPM ISSUES I'VE READ ABOUT WITH THIS YEAR AND MODEL AND THEY SAID WITHOUT A DIAGNOSTIC CODES OR WITHOUT REPRODUCING THE ISSUE THERE IS NO WAY TO TELL. I'M TOLD THERE IS NOTHING WRONG WITH THIS CAR. HOW CAN THAT BE WHEN I'VE LOST CONTROL OF IT 3 TIMES IN THE LAST 9 MONTHS AND ALMOST CRASHED IT ONCE? I FEAR THAT THIS CAR IS UNRELIABLE AND MAY KILL ME OR SOMEONE ELSE BUT I'M BEING TOLD IT'S FINE. I'D REALLY LOVE SOMEONE TO LOOK INTO THIS OR GIVE ME GUIDANCE.

THERE IS A CRACK IN THE HOUSING WHICH IS A BIG RECALL PROBLEM IN JEEPS. BUT NOT THE 2011. OBVIOUSLY IT IS A PROBLEM WITH THE 2011. IT WILL COST US ALOT OF MONEY TO GET IT FIXED WHEN I AM POSITIVE THAT IT SHOULD BE COVERED LIKE THE OTHER YRS. A JEEP IS A JEEP. THERE WAS NO ACCIDENT. WE ARE NOT YOUNG PEOPLE THAT DON'T TAKE CARE OF THEIR CARS. WE ARE ELDERLY AND DRIVE RESPONSIBLY. OIL JUST BLOWS OUT OF THE CRACK WHEN YOU START THE ENGINE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE HIGH BEAM HEADLIGHTS REMAINED ILLUMINATED. IN ADDITION, THE POWER LOCKS WERE INOPERABLE AND THE POWER OUTLET FAILED. AN INDEPENDENT MECHANIC NOTICED THAT A WIRE ATTACHED TO THE TOTALLY INTEGRATED POWER MODULE (TIPM) HAD BURNED OUT. THE CONTACT TOOK THE VEHICLE TO DICK SCOTT CHRYSLER DODGE JEEP RAM PLYMOUTH (LOCATED AT 684 W ANN ARBOR RD, PLYMOUTH, MI 48170, 734-259-2023) WHO STATED THAT THE TIPM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS RELATED TO AN UNKNOWN RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT DESPITE THE VEHICLE MATCHING THE CRITERIA OF THE VEHICLE'S INCLUDED IN THE RECALL, THE VIN WAS NOT INCLUDED. THE CONTACT WAS REFERRED TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 156,000.

MY VEHICLE HAS STALLED TWICE WITH MY CHILDREN IN THE CAR DUE TO THE LISTED RECALL IN WHICH CHRYSLER HAS ALREADY REPLACED ONCE! THIS DID NOT FIX THE PROBLEM AND IS CURRENTLY AT THE DEALER AGAIN FOR DIAGNOSES BECAUSE I AM SCARED FOR MY LIFE TO DRIVE THIS VEHICLE. CAN YOU PLEASE HELP! I WAS IN MOTION GOING 55 MILES AN HOUR IN THE FAST LANE WHEN THE VEHICLE STALLED FOR NO REASON. THE JEEP SERVICE TECH HAS LINKED IT BACK TO THE SAME FUEL RELAY AND THIS COULD BE A FATAL PROBLEM IF NOT FIXED. PLEASE I HAVE THREE KIDS AND MYSELF THAT COULD BE INJURED IF THIS IS NOT ADDRESSED ASAP!!*DT*JB CHRYSLER IS RECALLING 188,723 2011 DODGE DURANGO AND JEEP GRAND CHEROKEE SUVS IN THE U.S. BECAUSE OF A DEFECTIVE FUEL-PUMP RELAY INSIDE THE POWER MODULE THAT CAN CAUSE THE VEHICLES TO "STALL WITHOUT WARNING," ACCORDING TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. THE SUVS ARE EQUIPPED WITH EITHER A 3.6-LITER V6 OR 5.7-LITER V8 ENGINE. "IN THE AFFECTED VEHICLES, THE FUEL-PUMP RELAY INSIDE THE TOTALLY INTEGRATED POWER MODULE MAY FAIL, CAUSING THE VEHICLE TO STALL WITHOUT WARNING," SAID NHTSA IN ITS SUMMARY OF THE PROBLEM. "A VEHICLE STALL INCREASES THE RISK OF A CRASH." THIS IS PART OF A GLOBAL RECALL OF AN ESTIMATED 230,760 CHRYSLER SUVS, INCLUDING 15,898 IN CANADA, 7,126 IN MEXICO AND 19,013 OUTSIDE THE NAFTA REGION. CHRYSLER SAID IT IS UNAWARE OF ANY ACCIDENTS OR INJURIES LINKED TO THE RECALL. IT ADDED THAT NO OTHER VEHICLE FUNCTIONS, INCLUDING AIRBAG DEPLOYMENT, ARE AFFECTED BY THE FUEL-P

WHILE DRIVING AND COMING TO TO A STOP THE ENGINE SUDDENLY TURNS OFF THEN MUST BE PUT INTO PARK TO RESTART. I HAVE ONLY OWNED THE CAR ABOUT A MONTH AND IT HAS HAPPENED TWICE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO DAVID DODGE CHRYSLER JEEP (610-358-5300, LOCATED AT 1801 WILMINGTON PIKE, GLEN MILLS, PA 19342) TO BE DIAGNOSED, BUT THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE SAME DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000. THE VIN WAS UNKNOWN.

ALL ELECTRONIC COMPONENTS FLICKER OR SHUT OFF AND SMELLED LIKE WIRES WHERE BURNING. THIS ALL HAPPENS WHEN THE VEHICLE IS RUNNING

CAR RANDOMLY STALLED OUT THIS MORNING WHILE BRAKING MAKING A RIGHT HAND TURN. NO LIGHTS OR WARNING JUST NOTICE IT WAS OFF DUE TO THE POWER STEERING NOT RESPONDING.

THE PUSH START WON'T START THE VEHICLE AND VEHICLE STALLS. I BROUGHT IT TO FIRESTONE AND THEY SAID IT WAS THE FUEL PUMP AND GAVE ME A QUOTE OF THE COST TO FIX IT.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE BRAKING AND TURNING THE VEHICLE TO THE RIGHT, THE ENGINE WOULD SHUT OFF. THE FAILURE CAUSED THE POWER STEERING TO SHUT OFF AS WELL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO HUNTINGTON BEACH CHRYSLER DODGE JEEP RAM (16701 BEACH BLVD, HUNTINGTON BEACH, CA 92647, 714-841-3999) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT WAS INFORMED TO BRING THE VEHICLE BACK IF THE FAILURE RECURRED. THE CONTACT STATED THAT THE ENGINE FAILURE SPORADICALLY OCCURRED THREE ADDITIONAL TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 55,000. THE VIN WAS INVALID.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 55 MPH, THE VEHICLE STALLED AND COMPLETELY TURNED OFF; HOWEVER, THE LIGHTS REMAINED ILLUMINATED. WHEN THE FAILURE OCCURRED, THE VEHICLE WAS PLACED INTO PARK AND RESTARTED. THE CONTACT ALSO MENTIONED THAT IT TOOK TWO ATTEMPTS TO START THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 116,425.

PURCHASED 5/19. REPORTED ENGINE STALL WHILE DRIVING TO NHTSA. TOOK VEHICLE TO DEALER FOR BRAKE RECALL. TECH SAID AIR IN BRAKE LINES MAY HAVE CAUSED PROBLEM. DID NOT STALL FOR A MONTH AND ASSUMED SOLVED. STARTED AGAIN IN AUGUST. VERY DANGEROUS VEHICLE. STALLS WHEN SLOWING FOR RIGHT HAND TURNS AND LEFT TURNS CROSSING TRAFFIC WHICH ALMOST GOT ME INTO A CRASH ON A HIGHWAY. OTHERS HAVE REPORTED SAME ISSUE AND NO RESPONSE FROM MANUFACTURER. CANNOT TAKE PASSENGERS AS THIS IS A PENDING DISASTER AND IS UNSAFE

THE LEATHER COVERING ON THE DASH CLOSEST TO THE WINDSHIELD IS PULLING LOOSE AND BUCKLING CAUSING THE DEFROST VENTS TO PULL UP WHICH IS CREATING A PROBLEM DEFROSTING THE WINDSHIELD. WE HAVE NOT USED ANY TYPE OF CLEANER OR LEATHER POLISH ON THIS EITHER. IT IS MY UNDERSTANDING THAT THE 2011 JEEP'S HAVE THIS ISSUE. I WANT TO KNOW WHAT THE MANUFACTURE IS GOING TO DO ABOUT THIS ISSUE.

THE FUEL PUMP RELAY IS DEFECTIVE. THIS HAS ALREADY BEEN RECALLED BUT THE PATCH "FIX" JEEP DOES DOES NOT SOLVE THE PROBLEM COMPLETELY AND THEY KNOW THIS. THERE IS AN ISSUE WITH THE COMPUTER WHICH DOES NOT SEND CORRECT SIGNAL TO FUEL PUMP. ON START CAR WILL NOT START OFTEN BECAUSE IT IS NOT RECEIVING ANY FUEL. I AM AFRAID THIS CHEAP "FIX" JEEP CAME UP WITH WILL CAUSE THE FUEL TO GO OUT WHILE DRIVING. THE BIGGEST DEFECT WITH THE CAR IS THE V-8 HEMI CAM SHAFT AND LIFTERS. EVERY MECHANIC I HAVE TAKEN MY CAR TOO HAS SAID THAT JEEP KNOWS IT IS A PROBLEM BUT WILL NOT FIX. I WAS DRIVING 70 MPH WHEN MY JEEP LOST POWER AND THE CHECK ENGINE LIGHT CAME ON AND STARTED FLASHING WHICH WITH THE LOSS OF POWER CAUSE ME TO JUST ABOUT HAVE A WRECK ON THE HIGHWAY. IT WAS A VERY SCARY SCENARIO. I TOOK IT TO MY TRUSTED MECHANIC WHO FOUDN A CYLINDER 2 MISFIRE & PERFORMED A TUNE UP AND HE SAID I NEEDED TO REPORT THE PROBLEM TO JEEP AS THEY ARE KNOWN TO HAVE SEVER PROBLEMS. THE DEALER CHARGED ME TO "DIGANOSE" THE PROBLEM AND REPORTED BACK THAT THE LIFTERS AND CAM SHAFT NEED TO BE REPLACED. THIS HAS BEEN SUCH A BAD PROBLEM FOR JEEP THE LIFTERS HAVE BEEN ON BACK ORDER MULTIPLE TIMES BUT THEY WILL NOT ADMIT IT IS A PROBLEM. MY CAR HAS LESS THAN 100,000 MILES AND HAS BEEN METICULOUSLY MAINTAINED AND NOW LOOKIN G AT REBUILDING AN ENGINE AND JEEP WILL ONLY PROVIDE 2 YEAR WARRANTY OR THE WORK, WHICH SHOWS THEY HAVE NO TRUST IN THE FIX AND THERE IS A FATAL FLAW WITH THE V-8 HEMI. PLEASE FORCE JEEP TO HONOR THE

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT AFTER THE VEHICLE WAS PARKED BY HIS SPOUSE, HIS SPOUSE EXITED THE VEHICLE AND TWELVE MINUTES LATER THE VEHICLE ROLLED AWAY AND CRASHED INTO THE NEIGHBORS GARAGE. THERE WAS MINIMAL DAMAGE TO THE VEHICLE AND THE GARAGE. THERE WAS NO INJURIES SUSTAINED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE, CASE NUMBER: 59742830. THE APPROXIMATE FAILURE MILEAGE WAS 63,862.

A LITTLE WHILE AFTER A YEAR OF PURCHASING OUR JEEP GRAND CHEROKEE THE LEATHER DASHBOARD STARTED RIPPLING AND DE-LAMINATING. SINCE THEN, IT HAS PROGRESSIVELY GOTTEN WORSE. IT STARTED ON THE FAR RIGHT CORNER OF THE PASSENGER SIDE BUT HAS SINCE DE-LAMINATED ON THE DRIVERS SIDE CORNER AND ALONG THE CENTER DEFROSTING COVER. DUE TO THE DASHBOARD BEING MADE OF LEATHER, ONCE IT DE-LAMINATED THE SHRINKING PROCESS BEGAN AND WILL ONLY GET WORSE. THIS IS A KNOWN ISSUE WITH COUNTLESS JEEPS WITH LEATHER INTERIOR. I AM ABSOLUTELY ASTOUNDED THAT THERE HAS NOT BEEN A RECALL ON THIS MANUFACTURE DEFECT.

THIS VEHCULO HAS STALLED REPEATEDLY. TWO TIPIM-7 HAVE BEEN REPLACED. ONE COVERED WHEN I DID NOT OWN THE CAR, ONE WHEN I DID TO OVER 1,200 IN FEES. THEN IT REPEATEDLY HAPPENS AGAIN AND I GET IT SERVICED AGAIN AND THEY TRY TO SAY THAT IT WAS A RELAY FUEL SWITCH. ALL WORK HAS BEEN DONE BY A SUPPOSEDLY RELYIABLE JEEP DEALERSHIP. AGAIN IT IS HAPPENENING. I HAVE ALL PAPERWORK AND VIDEO AND AT 60 YRS OLD I HAVE A CONSCIOUS AND WOULD NOT BE ABLE TO SELL OR TRADE IN KNOWING THIS. ALL OF MY ADULT FRIENDS HAVE WITNESSED THIS IN MY VEHCAL AND ALSO HAVE RECORDED. RIDICULOUS. I HAVE OWNED JEEPS PROUDLY MY ENTIRE LIFE. WILL NEVER AGAIN , AND I TELL ALL THE PROBLEMS WITH THIS NOT BEING STOOD BEHIND WITH CHRYSLER. I'VE INSTRUCTED WHEN I DO GET BROADSIDED TO TELL MY STORY AND SHOW THE VIDEOS. AGAIN I WILL ASK IF YOU'D LIKE ME TO FORWARD THEM ON. THIS IS A FATALITY READY TO HAPPEN FOR MYSELF. IT IS ALWAYS IN MOTION AND ALWAYS AT A TURN FIRSTAND THEN WHEN STOPPING AT STOP SIGNS. IT IS VERY UNSAFE! IT HAS BEEN SINCE NOVEMBER OF 2014 AND UP UNTIL TODAY AS WELL. 4.5 YEARS! PLEASE I BEG YOU TO CALL ME!

CRANK WON'T START WHEN FINANLY START PUT IN GEAR DIES OUT. THIS IS DONE INTERMINTLY.. ON THE STREET

UNDER HEAVY BRAKING AT ANY SPEED THE SEAT BELTS DO NOT LOCK TO PREVENT PERSONAL FORWARD MOTION. I FEAR THIS WILL CAUSE SERIOUS PHYSICAL DAMAGE TO MYSELF, THE DRIVER, AND PASSENGERS IN THE VEHICLE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO PLACE THE VEHICLE IN THE PARK POSITION AND TURN OFF AND RESTART THE VEHICLE IN ORDER FOR IT TO RESUME NORMAL OPERATION. THE FAILURE ONLY OCCURRED WHEN THE VEHICLE CAME TO A COMPLETE STOP. THE DEALER WAS NOT CONTACTED. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

THE BATTERY LIGHT CAME ON AS I WAS DRIVING HOME THE OTHER DAY (IT HAPPENED WHILE THE VEHICLE WAS IN MOTION), SO I CALLED THE REPAIR SHOP. THE MANAGER SAID THAT IT MEANT MY BATTERY WAS NOT RECEIVING A CHARGE AND TO DRIVE IT STRAIGHT IN, SO I DID. HE AND I BOTH SMELLED SMOKE FROM MY VEHICLE WHEN I ARRIVED (APPROXIMATELY 15 MINUTES AFTER THE BATTERY LIGHT CAME ON). UPON INSPECTION, HE SAID THAT MY ALTERNATOR HAD SHORTED OUT AND HAD SINGE MARKS INSIDE AND IT HAD ALSO OVERHEATED MY BATTERY. I AM VERY CONCERNED THAT IT COULD HAVE CAUGHT MY CAR ON FIRE (AND THE MANAGER OF THE REPAIR SHOP VERIFIED THAT IT COULD HAVE), ESPECIALLY SINCE THE BATTERY CONNECTION IS UNDER THE PASSENGER SEAT INSIDE THE VEHICLE. HE SAID THE YELLOW DISCOLORATION (SEE PHOTO, ATTACHED) WAS FROM OVERHEATING/SINGE MARKS. HE AND I COULD ALSO BOTH SMELL SMOKE FROM THE ALTERNATOR AFTER IT WAS REMOVED FROM THE VEHICLE, SO IT WAS DEFINITELY THE CAUSE OF THE SMOKE AND SMELL (ALTHOUGH MY BATTERY MAY HAVE BEEN SMOKING AS WELL ACCORDING TO THE REPAIR SHOP MANAGER). I DO NOT BELIEVE THAT THE ALTERNATOR (AND POSSIBLY THE BATTERY AS WELL AS A RESULT) SHOULD HAVE STARTED SMOKING AS THIS COULD HAVE RESULTED IN SERIOUS INJURIES AND/OR DEATH.

VEHICLE IS MAKING A POPPING NOISE, WHEN TURNING OR HITTING BUMP REPLACED SWAY BAR END LINKS AND TIE ROD-UNABLE TO LOCATE EXACT PROBLEM AT THIS TIME. I WAS DRIVING TODAY AND WITHOUT WARNING MY FRONT WIPERS TURNED ON AND COULD NOT BE TURNED OFF, ON INSPECTING FURTHER ALL COMPONENTS ON THE STARTING WHEEL AND COLUMN ARE NOT OPERATABLE-NO SIGNALS, CRUISE, HEADLIGHTS, STEREO-NOTHING. VEHICLE ACTS LIKE ITS STUCK IN 4X4-MAKING OTHER NOISE WHILE TURNING ALSO HAVING ISSUE WITH DASH BOARD BUBBLING-POSSIBLE SAFETY CONCERN AS IT MAY INTERFERE WITH AIR BAG DEPLOYMENT. I HAVE CONTACTED JEEP WITH ALL THE ABOVE CONCERNS, TO WHICH THEY STATE THEY CANNOT HELP WITH THE PROBLEMS VEHICLE HAS 103K MILES. I AM 3RD OWNER. *TT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

WHILE DRIVING ON 376-E IN PITTSBURGH FOR ABOUT 20 MINUTES AT ABOUT 50-MPH, I SMELLED AN ELECTRICAL BURNING ODOR. THE ENGINE COOLANT TEMPERATURE REPEATEDLY FLUCTUATED BETWEEN 198-250 DEGREES. AT TIMES ENGINE AND BATTERY WARNING LIGHTS WOULD COME ON, BUT TURN OFF AS TEMPERATURE WENT BELOW 230 DEGREES. I EXITED THE HIGHWAY PULLED OVER IN A HIGH TRAFFIC AREA NEAR MY HOME WHEN I SAW SMOKE COMING FROM UNDER THE RIGHT FRONT SIDE OF MY HOOD. UPON OPENING THE HOOD, VOLUMES OF SMOKE CAME OUT. AND, THERE APPEARED TO BE A SMALL FIRE INSIDE THE ALTERNATOR. I POURED 3 BOTTLES OF WATER ON THE VERY HOT ALTERNATOR TO PUT OUT THE FIRE. I CALLED AAA FOR A TOW, BUT AFTER 20 MINUTES THE ALTERNATOR STOPPED SMOKING. THERE IS A GOODYEAR REPAIR SHOP A BLOCK AWAY-- THE JEEP STARTED, SO I DROVE IT THERE. AND, CANCELED AAA. THE GOODYEAR CONCURRED THAT THE ALTERNATOR WAS TOTALLY FRIED, SO I HAD THEM REPLACE IT--($700, WILL PROVIDE RECEIPT IF YOU REQUIRE IT). AFTER REPLACING IT THE JEEP WOULD NOT START. I CALLED AAA AGAIN, AND HAD THEM TOW IT TO MY JEEP DEALERSHIP. TOLD THEM OF THE INCIDENT. NOW THEY ARE SAYING I NEED TO REPLACE THE POWERTRAIN ENGINE CONTROL MODULE--($1,000), THAT SHORTED OUT THE RESULT OF THE ALTERNATOR FAILURE. I NEED MY JEEP FOR WORK, THEY ARE REPLACING THE PTCM ON MONDAY. I'VE SEEN ALTERNATOR RECALLS FOR SOME 2011-2012 JEEP GRAND CHEROKEES AND WRANGLERS. I BELIEVE MY JEEP GC SHOULD BE INCLUDED--#T36 AND #P60.

DURING THE COLD MONTHS WHILE DRIVING, I NOTICED MORE HEAT THAN WHAT SHOULD BE NORMAL ON MY FEET/LEGS, COMING FROM THE ENGINE COMPARTMENT. 4/1/19 IT WAS A WARM DAY, SO THE EXTREME HEAT, WHILE I THEN NOTICED THE A/C WAS NOT WORKING, PROMPTED ME TO CALL JEEP DEALERSHIP TO MAKE AN APPOINTMENT. THEY TOOK A LOOK AT IT, AND SCHEDULED REPAIR FOR 5/7/19. THEY REPLACED THE HEATER CORE AND IT'S HOUSING--(ALONG WITH BLEND DOORS AND ACTUATORS FOR THE 3RD TIME). THEY SAID THE HOUSING HAD ACTUALLY MELTED FROM EXTREME HEAT. THERE IS NO WAY THIS UNDER DASHBOARD HEAT SHOULD BE THIS EXTREME, THE RESULT OF THE HEATER CORE. $2,200 TO REPLACE. SHOULD BE A RECALL ITEM.

IN OCTOBER 2018 WE HAD A FRONTEND COLLISION ON THE HIGHWAY WITH A DEER. SINCE THEN THE AIR SUSPENSION RIDE HAS NOT WORKED PROPERLY. IT HAS BEEN IN FOR MAJOR REPAIRS NUMEROUS TIMES. THE DODGE DEALER SENDS US HOME HOPING THAT THEY GUESSED THE PROBLEM CORRECTLY. TO NO AVAIL. THE PROBLEM RETURNS. WE CALL THE HOTLINE AND PLAY PHONE TAG WITH A REPRESENTATIVE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE THE CONTACT'S FIANCE WAS DRIVING APPROXIMATELY 30-40 MPH, THE BATTERY WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE OR SHIFT THE GEAR SELECTOR INTO NEUTRAL OR PARK. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BATTERY WAS OVERCHARGED BY A DEFECTIVE ALTERNATOR. THE VEHICLE WAS NOT REPAIRED. CHRYSLER DODGE JEEP RAM FIAT OF SOUTH SAVANNAH (LOCATED AT 8701 ABERCORN ST, SAVANNAH, GA 31406, (912) 925-0400) AND THE MANUFACTURER WERE CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,920.

COMPLETE SHUT DOWN: DOORS LOCKED, ALL ELECTRICAL LIGHTS FLASHING, NO STEERING, OR BRAKING, NO WARNING . BATTERY LIGHT CAME ONE THAN THE SYSTEM STARTED SHUTTING DOWN, WHILE I WAS DRIVING TRYING TO ENTER I-25 FROM THE FEEDER ROAD IN WALSENBURG, CO. HAD THE JEEP TOWED TO TOYOTA DEALER IN TRINIDAD CO WHO STATED THE ALTERNATOR HAD GONE BAD, CAUSING THE COMPLETE SHUT DOWN AS WELL AS FRYING COMPONENTS IN THE ELECTRICAL SYSTEM. AT THIS POINT IT IS COSTING $800.00 PLUS THE OTHER COMPONENTS. THIS IS THE SAME SYSTEMS THAT IS IN THE CHRYSLER RECALL P60/NHTSA 14V-634 . I WANT TO KNOW IF MY JEEP IS COVERED UNDER THIS RECALL.

CAR HAS ISSUE STARTING JUST KEEPS TURNING OVER, ALSO ACTS LIKE IT WANTS TO STALL OUT WHILE DRIVING.

STALLS AT NORMAL OPERATING SPEEDS WITHOUT WARNING. VERY DANGEROUS! HAS HAPPEND MULTIPLE TIMES!!!

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE THE CONTACT WAS DRIVING AND ATTEMPTING TO MAKE A TURN, THE ENGINE COMPLETELY FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO ORR CHRYSLER JEEP DODGE RAM (900 TRUMAN BAKER DR, SEARCY, AR 72143, (501) 279-3311) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP RELAY WAS FAULTY. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED AT THE SAME INTERSECTION. THE DEALER WAS CONTACTED AGAIN AND COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE LOST ALL POWER, INCLUDING THE KEY FOB, POWER DOORS AND LOCKS, AND WINDOWS. THE VEHICLE WAS DRIVEN TO NORTHSIDE CHRYSLER JEEP (812 NORTHSIDE DR, SUMMERSVILLE, WV 26651(304) 712-2063) WHERE THE MECHANICS STATED THAT THEY WOULD NOT SERVICE THE VEHICLE. THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 127,009.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AUTOCENTRO CHRYSLER JEEP DODGE (BARRIO BAIROA, INDUSTRIAL PARK, KM 3.2, CAGUAS, PR 00725) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR AND THE ELECTRONIC CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.

BATTERY LIGHT ON FOR A FEW SECONDS AND SYSTEM STOP WORKING FEW MINUTES LATER AND BATTERY LOST IT CHARGE COMPLETELY AND WILL NOT HOLD ENERGY. BAD ALTERNATOR, CAN NOT MOVE VEHICLE. WAITING TO BE FIX.

MY VEHICLE IS NOW REGULARLY (AT LEAST ONCE A WEEK AND AT RANDOM) STALLING WHILE IN MOTION WHEN I BEGIN TO BRAKE AT ANY GIVEN SPEED. IT CUTS OFF IN MOTION AND LOSES ALL POWER STEERING; I LITERALLY HAVE TO MUSCLE THE CAR OFF THE ROAD (ALMOST CAUSED MULTIPLE ACCIDENTS) AND HAVE TO RESTART IT. I HAVE NOW BEEN EXPERIENCING THIS PROBLEM FOR OVER A YEAR. THERE WAS A PRIOR RECALL FOR A FUEL PUMP RELAY WHERE RANDOM STALLING CAN OCCUR BUT THAT RECALL PART HAS ALREADY BEEN INSTALLED. I HAVE TAKEN TO CERTIFIED JEEP DEALERSHIP WHO HAS SAID THERE IS NOTHING THAT CAN BE DONE SINCE THEY HAVE NOT BEEN ABLE TO RECREATE THE ISSUE. I JUST CONTACTED THE JEEP CORPORATE OFFICE AS A LAST RESORT AND THEY ALSO SAID THEY CAN DO NOTHING TO HELP OR GIVE ME ANY ADVICE ON HOW TO CORRECT ISSUE (THANKS FOR YOUR CONCERN...); INSTEAD THEY GAVE ME A DISCLAIMER THAT THEY WOULD NOT BE RESPONSIBLE. I CANNOT BELIEVE THAT A COMPANY WOULD OPERATE LIKE THIS AND OFFER NO ASSISTANCE OR ADVICE WITH A VEHICLE THEY BUILT THAT IS CLEARLY MALFUNCTIONING AND POTENTIALLY CAUSING AN ACCIDENT AND/OR INJURY.

"TAKATA RECALL" A/A SYSTEM NEVER WORK PROPERLY, I AM A PERSON WHO DON'T LIKE TO USE IT WHERE EVER I DRIVE WITH THAT SYSTEM TURNED ON. JUST WHEN REALLY LOWER OR HIGHT TEMPERATURES ARE RUNNING (WINTER AND SUMMER), SO; BUT WHEN I TRIED TO USED IT HAD TO WAIT A LOT AND DIDN'T GET IT COMPLETELY OR PROPERLY JUST PARTIALY WORKED IN THE VEHICLE. THIS SUMMER TIRED OF THE SAME PROBLEM AND VISITED SOME TECH TO FIX IT THEY DID NOT WANT TO WORK ON THIS KIND OF ISSUE ANY MORE. HOPE YOU CAN HELP ME RECOMMEND SOME JEEP DEALER MAKE THE WORK AND GET WORKING SYSTEM PROPERLY WITH NOT CHARGE AS THOSE TECH SAID IT. THANKS

CADILLAC CONVERTER

OIL LEAK FROM OIL FILTER HOUSING WHEN RUNNING

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 40 MPH, THE VEHICLE OVERHEATED AND AN UNKNOWN INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE OCCURRED A COUPLE OF TIMES. IN ADDITION, THE VEHICLE WOULD SOMETIMES NOT START FROM A COLD START. THE CONTACT HAD TO SHIFT THE GEAR OUT OF PARK IN ORDER TO GET THE VEHICLE TO START. THE VEHICLE WAS TAKEN TO KERNERSVILLE CHRYSLER DODGE JEEP RAM (950 NC-66, KERNERSVILLE, NC 27284, (888) 656-5791) WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE (FUSE BOX) NEEDED TO BE REPLACED. THE CIRCUIT WAS NOT GETTING POWER TO THE FAN TO COOL THE RADIATOR. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 135,000.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT DUE TO EXCESSIVE EXPOSURE OF THE SUN, THE DRIVER'S SIDE DASHBOARD WAS RUINED. THE VEHICLE WAS TAKEN TO DON JACKSON CHRYSLER DODGE JEEP RAM (LOCATED AT 3950 JONESBORO RD, UNION CITY, GA 30291, (770) 969-7229) WHERE THE DASHBOARD WAS REPLACED. THE CONTACT STATED THAT THE FAILURE WAS STILL OCCURRING. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

THE REAR WINDOW GLASS IN THE LIFT-GATE EXPLODED INTO THOUSANDS OF SHATTERED FRAGMENTS, WITHOUT CAUSE OR WARNING IN MY NON-MOVING VEHICLE. THIS IS THE SECOND TIME THIS HAS HAPPENED WITHIN THE LAST THREE YEARS. IT APPEARS TO BE A DESIGN DEFECT THAT IS INSAFE TO THE DRIVER AND OTHERS. THE VEHICLE WAS STATIONARY IN A PARKING AREA AND I WAS INSIDE IT WITH MY FAMILY ON THE MOST RECENT OCCASION. THE PRIOR EVENT ICCURRED WITH MY HUSBAND STANDING OUTSIDE THE VEHICLE, AS HE CLOSED THE LIFT-GATE. I PREVIOUSLY OWNED A 2000 JEEP GRAND CHEROKEE FOR 11 YEARS, AND THERE WERE NO PROBLEMS WITH THE OLD DESIGN OF THE REAR WINDOW GLASS. THE 2011 DESIGN HAS THE REAR WIPER AND MOTOR DIRECTLY MOUNTED ONTO THE GLASS, WHICH MAY BE THE PROBLEM. I SUFFERED GLASS CUTS AND GLASS DEBRIS INTO ONE EYE.

EXITING HIGHWAY. ONE INCIDENT MERGING RIGHT OFF RAMP. OTHER INCIDENT, SLOWING TO CROSS ONCOMING TRAFFIC ONTO A ROAD. ENGINE SUDDENLY SHUTS DOWN. FCW LIGHT COMES ON. SENSOR ON FRONT IS KEPT VERY CLEAN! VEHICLE WILL RESTART BUT THIS IS VERY DANGEROUS AS I WAS ALMOST HIT BY ONCOMING TRAFFIC IN THE NONE INCIDENT. I READ THAT THIS IS COMMON WITH THESE VEHICLES. SHAME ON YOU! NEVER HAVE ANOTHER ONE

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHEN THE VEHICLE PULLED OUT OF THE DRIVEWAY AT 5 MPH, IT STALLED AND ROLLED INTO THE MIDDLE OF THE ROAD. THE CONTACT STOPPED THE VEHICLE AND HAD TO SHIFT THROUGH ALL GEARS TO RESTART THE VEHICLE. THE CONTACT CALLED GENGRAS CHRYSLER DODGE (460 CONNECTICUT BLVD, EAST HARTFORD CT, 06108 860-956-5083) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000.

LOCKS KEEP UNLOCKING AND WINDOWS KEEP GOING DOWN RANDOMLY

DRIVING TO WORK I 95 NORTH WHEN MY CAR LOSES ELECTRICAL POWER. JUST BOUGHT IT. DIDN'T KNOW JEEP HAD DEFECTIVE POWER SYSTEMS. ABLE TO CRUISE TO SLOW LANE IN NEUTRAL AND STARTED TO PRAY THE PUSH BUTTON START WILL WORK. IT DID ON THE SECOND PUSH.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE APPROACHING A STOP SIGN, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS. IN ADDITION, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL TO THE FLOORBOARD, BUT THE VEHICLE SEIZED AND THE ENGINE SHUT OFF. THE CONTACT STATED THAT ALL THE INDICATORS WERE ILLUMINATED ON THE INSTRUMENT PANEL, BUT THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS PLACED INTO PARK AND THE VEHICLE STARTED WHEN THE PUSH START BUTTON WAS DEPRESSED. THE VEHICLE WAS TAKEN TO LITHIA CHRYSLER JEEP OF RENO (LOCATED AT 3223 MILL ST, RENO, NV 89502) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 102,544. *TR*JB

THE ENGINE STOPS RUNNING WITHOUT WARNING OR NOTICE. NOT EVEN A CHECK ENGINE LIGHT. THE JEEP STALLS WITHOUT ANY ELECTRICAL SYMPTOMS BUT THE STEERING, ENGINE, AND BRAKING SYSTEMS FAIL. ONLY HAPPENS WHEN DECELERATING. DOESN'T HAPPEN EVERY DECELERATION. I'VE BEEN LUCKY TO HAVE BEEN GOING IN A STRAIGHT LINE TOWARD A STOP. NORMALLY UNDER A HALF TANK OF GAS BUT EVEN THAT IS NOT RELIABLE. IF YOU SEARCH THE INTERNET FOR "JEEP GRAND CHEROKEE ENGINE SHUTS DOWN WHILE DRIVING" YOU'LL FIND A PRETTY ROBUST COLLECTION OF STORIES WHERE CONSUMERS LIKE ME UNWITTINGLY PAID MANY THOUSANDS OF DOLLARS FOR A CAR THAT IS TRYING TO KILL THEM. YOU'RE ANSWER TO THE TIPM RECALL (THE FUEL PUMP CIRCUIT BREAKER? THE FIRST HALF-ASS ATTEMPT BY CRYSLER TO TROUBLESHOOT THIS NIGHTMARE) SAYS "THE FACTUAL BASES OF THE PETITIONER'S CONTENTIONS THAT ANY FURTHER INVESTIGATION IS NECESSARY ARE UNSUPPORTED" WHICH I FOUND HILARIOUS SINCE I AM STILL MAKING PAYMENTS ON A VEHICLE WITH AN OBVIOUS MANUFACTURE'S DEFECT THAT THE ENTIRE INTERNET CANNOT FIND A STANDARD SOLUTION TO OTHER THAN TO SELL THE VEHICLE OFF TO ANOTHER UNSUSPECTING VICTIM.

I PURCHASED THIS JEEP 2ND HAND, THE JEEP DEALERSHIP TOLD ME THAT THERE IS A "PROBLEM" IN THE HVAC SYSTEM. MANY 2011 GRAND CHEROKEE OWNERS HAVE TOLD ME THEY HAVE HAD SIMILAR PROBLEMS. MY PROBLEMS RESULTED IN AN OVERHEATING, SMALL SMOKE/FIRE RELATED PROBLEM, WHICH I QUICKLY STOPPED. OVER THE PAST 3 YEARS, REPAIR COSTS HAVE BEEN APPROX $8,000--(I HAVE REPAIR INVOICES, I'LL ATTACH SOME, BUT THEY ARE TOO NUMEROUS TO SCAN AND ATTACH ALL NOW. WILL FOLLOW UP WITH THEM IF NECESSARY). THE FOLLOWING ALL REPLACED AT MY EXPENSE: 1)...REPLACED THE ENTIRE A/C SYSTEM, INCLUDING THE CONDENSER AND ALL ASSOCIATED PARTS FOR HEATING/COOLING, INCLUDING LINES CARRYING FREON, 2)...REPLACED THE WATER PUMP, 3)...REPLACED THE BLEND DOORS AND ACTUATORS THREE TIMES--(TWICE PARTS UNDER WARRANTY). BUT, THIS WAS ONLY A TEMPORARY FIX. THE PROBLEMS REOCCURRED SEVERAL WEEKS AFTER REPAIRING. 4)...A MONTH AGO THE DEALER REPLACED THE HEATER CORE, AND IT'S HOUSING, CLAIMING THAT THE HOUSING WAS MELTED BY THE HEATER CORE. 5)...THE RESULT OF REGULARLY OVERHEATING--(COOLANT TEMPERATURES BETWEEN 226-230-F), COOLANT HAS CONTINUOUSLY BEEN LEAKING ON ALL PARTS BELOW/AROUND THE LEAKS ON THE FRONT PASSENGER SIDE, CAUSING ABNORMAL CORROSION. THESE ISSUES HAVE BEEN HAPPENING FOR THE LAST 3 YEARS, WHEN THE CAR IS STATIONARY OR MOVING, CITY OR HIGHWAY DRIVING.

TWO ISSUES WITH THIS VEHICLE. FIRST, AT 99,000 THE CAMSHAFT BEGAN TO FAIL DUE TO EXCESSIVE WEAR. THE VEHICLE IS NOW BURNING AN EXCESSIVE AMOUNT OF OIL AND FUEL. I AM TOLD THAT THE ENGINE NEEDS TO BE REPLACED, BUT THE DEALERSHIP AND CHRYSLER REFUSE TO REPAIR/REPLACE UNDER WARRANTY. SECOND, THE VEHICLE CONSTANTLY STALLS WHILE DRIVING. THIS HAPPENS 1-2 TIMES PER MONTH, TYPICALLY WHEN BREAKING FOR A STOP, OR BREAKING TO MAKE A RIGHT HAND TURN. VERY DANGEROUS. DEALERSHIP WAS UNABLE TO IDENTIFY THE PROBLEM, BUT I SEE LITERALLY HUNDREDS OF COMPLAINTS FROM PEOPLE WHO HAVE THE SAME PROBLEM.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 55 MPH IN THE FAR LEFT LANE, THE VEHICLE BEGAN TO SHAKE VIOLENTLY WHILE EVERYTHING IN THE VEHICLE MALFUNCTIONED AND STALLED. THE CONTACT HAD TO COAST THE VEHICLE OVER TO THE SHOULDER WHERE IT CRASHED INTO A DITCH. THERE WAS SMOKE COMING FROM THE ALTERNATOR AND THE BATTERY WARNING LIGHT ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED NO INJURIES. THERE WAS NO ONE ELSE INVOLVED IN THE CRASH. NO POLICE REPORT WAS FILED. THE CONTACT CALLED TEMPE CHRYSLER JEEP (7975 S AUTOPLEX LOOP, TEMPE, AZ 85284 (480) 496-4000) WHERE THE CONTACT WAS DENIED DIAGNOSIS AND REPAIRS. THE CONTACT MENTIONED THAT NHTSA CAMPAIGN NUMBER: 17V435000 ELECTRICAL SYSTEM) WAS RELATED TO THE FAILURE BUT YEAR VEHICLE WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT MENTIONED THAT THERE WAS A RECALL THE FAILURE MILEAGE WAS 80,100. *DT *TR

LEFT HEAD BAD, CYLINDER #2 MISFIRE WITH PENTASTAR ENGINE. YOU HAVE HAD MULTIPLE REPORTS OF THIS PROBLEM IN WHICH CHRYSLER EXTENDED WARRANTY PLANS TO COVER THIS FAULTY ENGINE. MY JEEP WAS PURCHASE WITH A SALVAGE TITLE RELATED TO BODY WORK(ENGINE WAS NOT INVOLVED) WITH 43, 565 MILES. MY MILEAGE AT TIME OF LEFT HEAD DEFAULT 56, 567 MILES. I AM OUTRAGED!! MY FAMILY HAS BEEN TRUE ADVOCATES FOR THE JEEP PRODUCT FOR 20 YEARS, PURCHASING NINE JEEPS. I TRULY UNDERSTAND THAT THE WARRANTY FALLS OFF WITH A SALVAGE TITLE, I AM PLEADING FOR SOME REIMBURSEMENT FROM CHRYSLER KNOWING THAT THE PENTASTAR ENGINE IS FAULTY WITH LEFT HEAD. I HAD TO RENT A CAR FOR 10 DAYS IN ORDER FOR BLUEWATER CHRYSLER TO GET THE LEFT HEAD IN AND DO THE JOB. PARTS/INSTALLATION $1,893.05 WITH CAR RENTAL FROM ENTERPRISE $497.67 WITH A TOTAL OF $2,390.72. I HAVE RECORDS FROM THE INTERNET OF THE PENTASTAR ENGINE(FAULTY), RECORDS FROM BLUEWATER CHRYSLER. I WILL MAIL AT YOUR REQUEST. PLEASE BE ADVISED, I WILL TAKE THIS TO COURT. I WOULD APPRECIATE SOME FORM OF REIMBURSEMENT. THANK YOU, MRS. [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR