VEHICLE SHOWS " AIR SUSPENSION SERVICE/REPAIR" MESSAGE SHORTLY AFTER STARTING VEHICLE AND WILL FLASH MESSAGE THROUGHOUT TIME VEHICLE IS DRIVEN. HAS HAD AIR COMPRESSOR PUMP REPLACED WITHIN THE LAST YEAR. LOCAL DEALERSHIP (COAST AUTO IN OREGON) UNABLE TO DIAGNOSE OR FIX PROBLEM OVER MULTIPLE VISITS. VEHICLE IS UNABLE TO MOVE BETWEEN VEHICLE HEIGHTS OR WILL DROP AND SIT ON WHEELS MAKING IT INOPERABLE. DASH LEATHER IS WRINKLING AND BUBBLING.
2011 Jeep Grand Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
WHILE ACCELERATING TO MERGE ONTO THE HIGHWAY, THE CHECK ENGINE LIGHT CAME ON AND I COULD NOT ACCELERATE ABOVE APPROXIMATELY 45 MPH OR 3000 RPMS. I LET OFF THE GAS THINKING THE JEEP WOULD SLOW, BUT IT DIDN'T SLOW DOWN. I WAS ABLE TO DECELERATE BY BRAKING (OBVIOUSLY). HOWEVER, I WAS STILL UNABLE TO GO FASTER THAN APPROXIMATELY 45 MPH OR 3000 RPMS. I TOOK IT INTO THE SHOP TWICE BEFORE BECAUSE THE CHECK ENGINE LIGHT CAME ON, AND I WAS TOLD THE OIL PUMP WAS STUCK ON LOW (?) THIS HAS BEEN AN ONGOING ISSUE FOR THE PAST FOUR MONTHS. THERE HAS ALWAYS BEEN SOMETHING WRONG WITH THIS VEHICLE DESPITE REGULAR SERVICE MAINTENANCE VISITS.
CRANKS BUT WILL NOT START. AFTER A FEW TRIES IT WILL START. STALLS WHILE UNDERWAY STOPPING AT LIGHT. THIS HAS HAPPENED ON AND OFF FOR ABOUT 2 MONTHS. THE LATEST WAS THIS MORNING.
WHEN YOU TURN ON THE RIGHT TURN SIGNAL, THE LIGHT STAYS SOLID & THE FOG LIGHTS BLINK. WHEN YOU TURN ON THE LEFT TURN SIGNAL IT WILL START OUT FLASHING CORRECTLY & AFTER ABOUT 30 SECONDS IT WILL START FLASHING FAST WITH NO LIGHT IN THE REAR AT ALL. WE HAVE TAKEN IT TO CHRYSLER & THEY WANT $1400 TO REPAIR OR REPLACE THE TIPM. THERE IS NO LESS THAN 15 VIDEOS ON YOU TUBE ON HOW TO CORRECT THIS ISSUE WHICH MEANS YOU ARE WITHOUT YOUR VEHICLE FOR 2-3 DAYS & YOU DON'T HAVE A GUARANTEE THAT IT WILL FIX THE PROBLEM. WE HAVE BEEN STOPPED MULTIPLE TIMES BY THE POLICE FOR NOT USING OUR TURN SIGNALS. THIS SAME COMPLAINT IS LISTED ON YOUR SITE MULTIPLE TIMES, BUT I DON'T KNOW WHY A MANDATORY RECALL HASN'T BEEN ISSUED. FOR A CONSUMER HAVING TO PAY $1400 OUT OF POCKET TO REPAIR WHAT I THINK IS A PRETTY BIG SAFETY ISSUE IS JUST WRONG.
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS THE VEHICLE SUDDENLY SHUT OFF. THE FAILURE MAINLY OCCURRED WHILE DRIVING IN COLD WEATHER AND WHILE MAKING A TURN IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (RAINBOW JEEP, 301 RIVER HIGHLANDS BLVD, COVINGTON, LA) ON SEVERAL OCCASIONS AND THE DRIVESHAFT, OIL PAN, PURGE SOLENOID, EXHAUST MANIFOLD GASKET AND BOLTS, AND THE FUEL PUMP WERE REPLACED; HOWEVER, THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 60,000.
LEATHER DASHBOARD IS BUBBLING/WRINKLING UP. THE WRINKLES IN THE LEATHER DASH COULD CAUSE AN IRREGULAR PASSENGER AIRBAG DEPLOYMENT. JEEP DEALER TATE IN FREDERICK MD REFUSED TO ACKNOWLEDGE THIS IS A MANUFACTURING DEFECT. THERE ARE THOUSANDS OF COMPLAINTS ONLINE ABOUT THIS. JUST GOOGLE FOR THE YEAR MAKE AND MODEL AND WRINKLES IN THE LEATHER DASH. HORROR PICTURES AND STORIES. I AM ONE OF THEM. PLEASE HELP I AM VERY CONCERNED NOW THAT I READ THIS ISSUE COULD CAUSE AN IRREGULAR PASSENGER AIRBAG DEPLOYMENT.
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT ALL THE LEATHER ON THE DASHBOARD WAS BUCKLING. THE CONTACT WAS CONCERNED THAT THE AIR BAGS MIGHT NOT DEPLOY IN THE EVENT OF A CRASH. THE VEHICLE WAS TAKEN TO SOUTH COUNTY DODGE CHRYSLER JEEP RAM (LOCATED AT 7127 S LINDBERGH BLVD, ST. LOUIS, MO 63125), BUT WAS NOT DIAGNOSED OR REPAIRED DUE TO THE COST. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 52,925.
I HAD MY 3 VERY YOUNG GRANDCHILDREN WITH ME AND WAS HEADING TO TOWN IN JULY OF THIS YEAR. I WENT TO TURN FROM A RURAL ROAD , MAKING A LEFT, ONTO A MAIN ROAD. THE ENGINE STILL RUNNING, THE JEEP JUST STOPPED IN THE MIDDLE OF THE INTERSECTION. THANK GOD IT WAS NOT A BUSY TIME OF DAY . I WAS TOLD THERE WAS ONLY 1 OWNER WHEN I BOUGHT IT, AND I KEPT THE OIL CHANGED EVERY 5000 MILES, WAS ALWAYS TOLD SEALED TRANSMISSION. TOWED TO HOME THEN 2 WEEKS LATER TOWED TO DAN HEMM GMC JEEP WHERE IT STILL SITS BECAUSE THEY WANT 4800 FOR A NEW TRANSMISSION, AND I AM ON DISABILITY AND DONT HAVE IT.
WE HAVE HAD PROBLEMS WITH THIS CAR FOR A COUPLE OF YEARS. WE HAVE HAD TO REPLACE THE COMPUTER, ALTERNATOR, BATTERY, AND NOW THE TIPM. THIS CAR ALMOST CAUGHT ON FIRE ONCE BEFORE DUE TO THE FAULTY COMPUTER SYSTEM. NOW WITH THE TIPM MALFUNCTIONING, THE CAR WOULDN'T START. THE BATTERY DISCHARGED SO WE WOULD TAKE IT TO GET CHARGED, THE CAR WOULD WORK FOR A COUPLE OF WEEKS THEN IT WOULD HAPPEN AGAIN. THIS LAST TIME, THE CAR NEVER RESTARTED. WE HAD THE VEHICLE TOWED TO THE LOCAL DEALERSHIP AND WERE TOLD THAT IT WAS A FAULTY TIPM. JEEP CHEROKEES 2012-2014 ARE RECALLED FOR THIS!! WHY AREN'T THE 2011S?
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING AT UNKNOWN SPEEDS, THE CONTACT HEARD AN ABNORMAL TICKING NOISE. ADDITIONALLY, THE CONTACT STATED THAT THE VEHICLE WAS STUCK IN THE FRONT WHEEL DRIVE POSITION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TRANSFER CASE NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 60,000.
WHILE DECELERATING IN A RIGHT TURN THE ENGINE QUIT. IT STARTED RIGHT UP AFTERWARDS.
THIS IS THE WORSE VEHICLE I HAVE EVER BOUGHT! NEVER AGAIN! I BEEN STRANDED SEVERAL TIMES. AS SOON AS I GET A JUMP AND BRING IT TO HAVE IT CHECKED THE MECHANIC STATES NOTHING IS WRONG WITH THE ALTERNATOR OR THE BATTERY. NO CODES POP UP AS ANYTHING IS WRONG. I'VE BEEN IN A LIFE THREATENING SITUATION WHERE MY CAR STALLED WHILE I WAS DRIVING ON A MAIN ROAD. THE ONLY WAY I COULD GET THE CAR TO WORK WAS TO TURN IT OFF AND START IT AGAIN. THEN IT WAS FINE. I CALLED THE DEALERSHIP AND THEY SAID THEY HAVEN'T HEARD OF ANYTHING AS FAR AS RECALLS. THAT HAS HAPPENED AT LEAST 3 TIMES. ANOTHER PROBLEM THAT I HAVE EXPERIENCED WAS THE CAR ACCELERATING ON ITS ON. I CALLED THE DEALERSHIP AND THEY WERE NOT CONCERNED. AND ANOTHER PROBLEM IS MY PASSENGER SIDE WINDOW ALL OF A SUDDEN WOULD GET STUCK. IVE HAD PROBLEMS FROM DAY ONE AND THE DEALERSHIP ACTS LIKE IT IS NO CONCERN. AS I READ MAJORITY OF COMPLAIN IS FALLING TO ELECTRICAL PROBLEMS, ESPECIALLY WITH THE TIPM BUT NOTHING IS GETTING DONE ABOUT IT. I CONSTANTLY CHECK THIS SITE TO SEE IF THE GOVERNMENT IS GOING TO PROTECT THE CONSUMERS BY FORCING MORE RECALLS ON ELECTRICAL OR TIPM BOARDS, BUT THEY ARE NOT DOING ANYTHING ABOUT IT. WHAT IS IT GOING TO TAKE, MANY LIVES TAKEN AWAY OVER IT????
LEATHER DASH ON VEHICLE IS SEPARATING AND BUBBLING IN AREAS THAT COVER THE PASSENGER AIRBAG. AND DEFORMING DEFROST VENTS, CAUSING AIR TO DEFLECT FROM WINDOW DURING DEFROST MODE. UNKNOWN TIME DASH STARTED BUBBLING AS I AM THE SECOND OWNER, BUT IT HAS GOTTEN WORSE IN THE LAST 3 MONTHS. CONCERNED DASH WILL NOT ALLOW PASSENGER AIRBAG TO WORK CORRECTLY. VEHICLE CURRENTLY HAS 79,000 MILES
CHECK ENGINE LIGHT CODE PO6DD
WHEN DRIVING MY 2011 JEEP GRAND CHEROKEE IT WILL RANDOMLY STALL WHILE ENTERING A TURN OR STARTING TO BRAKE AND IT WILL COMPLETELY LOOSE POWER STEERING AND SHUT OFF. I HAVE ALMOST HIT A GUARD RAIL A COUPLE TIMES AND ALMOST GOT REAR-ENDED BY A SEMI TRUCK BECAUSE IT WOULDN'T START RIGHT BACK UP. I HAVE BROUGHT THIS TO THE DEALERSHIP SEVERAL TIMES AND IT STILL KEEPS HAPPENING AFTER THEY CLAIM THEY FIXED IT. THEY DON'T SEEM TO CONCERN WHILE I ALMOST HAVE BEEN INTO SEVERAL ACCIDENTS WHICH INCLUDED MY 18 MONTH OLD AND WIFE IN THE VEHICLE. I HAVE HAD THE VEHICLE FOR OVER 4 YEARS AND THIS HAS OCCURRED EVER SENSE I BOUGHT IT.
THREE INSTANCES WHERE TWO STATIONARY AND ONE IN MOTION FULL ACCELERATION WITH OUT TOUCHING THE GAS PEDAL. THE DEALER TOLD ME THAT THERE WAS A TRANSMISSION FLUID LEAK. CAUSED MY TRANSMISSION OIL TO BURN WHICH LEAD TO A FAULTY TRANSMISSION. PCIM WAS FLASHED AND CAUSED TRANSMISSION TO DECELERATE AT 40MPH LOOSING ALL FUNCTION.
THE LEATHER DASHBOARD HAS BEEN BUBBLING AND SEPARATING FROM THE SUBSTRATE THEREBY CAUSING THE DEFROST VENTS TO BE OBSTRUCTED AND NOT DEFROST WINDOW CORRECTLY. I HAVE HAD NO ACCCIDENT YET.
ENGINE TURNED OFF WHILE EXITING FREEWAY DECELERATING AND MAKING A SLIGHT RIGHT TURN. THE ONLY WAY TO RESTART IS TO PRESS ON BRAKE RETURN SHIFTER TO PARK AND RESTART ENGINE BY PUSHING START BUTTON. SCARY AND DANGEROUS SITUATION. ALSO AFFECTED STEERING AND BRAKES.
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 36 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL TO THE FLOORBOARD, BUT THE VEHICLE FAILED TO STOP. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF THE OTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000. *TT*JB
WHILE DRIVING THE VEHICLE SHUTS OFF COMPLETELY. TRY RESTARTING MAY TAKE SEVERAL ATTEMPTS. THERE IS NO RESPONSE FROM THE ENGINE IE: NOT TURNING OVER, STARTER NOT ENGAGING. ONCE IT STARTS IT DRIVES FINE UNTIL THE NEXT OCCURRENCE. THIS ALSO HAPPENS QUITE OFTEN WHEN FIRST TRYING TO START THE CAR AS WELL.
JEEP WAS PARKED IN DRIVEWAY. WENT TO START UP AND JEEP INTERMITTENTLY STARTS & THEN CUTS OFF OR WILL NOT START AT ALL. NOW BEING SERVICED AT DEALERSHIP. LUCKILY, I WAS NOT DRIVING ON THE HIGHWAY AT THE TIME OF THE OCCURRENCE. HOWEVER, HAD TO HAVE THE VEHICLE TOWED TO DEALERSHIP. THE SYMPTOMS APPEAR TO BE THE SAME AS YOUR FUEL PUMP RELAY RECALL BACK IN 2014 FOR 2011 JEEP/GRAND CHEROKEE. HOWEVER, I HAVE BEEN THE SOLE OWNER OF THIS VEHICLE AND NEVER RECEIVED A RECALL NOTIFICATION. IS THIS STILL COVERED UNDER THE RECALL?
IF I HIT A BUMP IN THE ROAD MY JEEP VIBRATES ALL OVER FOR SEVERAL SECONDS NEARLY EVERY TIME, AND ONCE I GET UP TO 60 MPH IT VIBRATES CONSTANTLY UNTIL I SLOW BACK DOWN. THIS IS A VERY SCARY FEELING, AND I HAVE DONE RESEARCH ON THIS ISSUE AND HAVE FOUND OUT THAT IT IS A VERY COMMON PROBLEM WITH ALL JEEPS AND IS ALSO KNOWN AS THE "DEATH WOBBLE". JEEP REALLY NEEDS TO ADDRESS THIS ISSUE, AND MAKE THE SAFETY OF THE VEHICLE BETTER.
FOR THE LAST SEVERAL MONTHS MY JEEP WILL NOT START ALL THE TIME. IT HAS SHUT DOWN TWICE IN THE MIDDLE OF THE ROAD WHILE I WAS IN 45 AND 60 MILES A HOUR TRAFFIC.I WAS ABLE TO TURN MY WHEEL TO GET INTO THE FAR RIGHT LANE. IT IS VERY UNSAFE AND JEEP DOESN'T SEEN TO CARE TO CORRECT THE PROBLEM.
APPROXIMATELY ONE TIME PER MONTH FOR THE PAST 6 YEARS MY GRAND CHEROKEE STALLS ONE SECOND AFTER I PUSH THE START BUTTON FROM PARK. I NEED TO PUSH THE BUTTON AGAIN TO "TURN IT OFF" EVEN THOUGH IT WASN'T ACTUALLY ON BEFORE I CAN TRY TO RESTART IT AGAIN WITH MY FOOT ON THE BRAKE.
ON MULTIPLE OCCASIONS IN THE LAST FEW DAYS, THE BRAKES HAVE FAILED TO RESPOND (EXTREME FORCE IS NEEDED TO PUSH DOWN ON THE BRAKE PEDAL), WHICH DELAYS BRAKING TIME/DISTANCE SIGNIFICANTLY. THIS IS HAPPENING SPECIFICALLY WHEN TRYING TO DISENGAGE FROM CRUISE CONTROL. THIS ALMOST CAUSED A CRASH. THE CAR HAD A BREAK BOOSTER RECALL IN 2017 AND THIS REPAIR WAS COMPLETED AT THAT TIME.
THE ACTIVE HEADREST ON THE PASSENGER SIDE DEPLOYED WHILE DRIVING DOWN THE ROAD AT ABOUT 20 MPH ON CITY STREET WITH NO REASON FOR DEPLOYMENT. HIT PASSENGER IN THE BACK OF THE HEAD.
THE TRANSMISSION COOLER LEAKS AND NO WAY OF CHECKING TRANSMISSION FLUID LEVEL COULD CAUSE TRANSMISSION TO FAIL UNEXPECTEDLY
EVERY FEW WEEKS, WITHIN THE PAST YEAR, MY VEHICLE WILL STALL WHILE DRIVING. IN THE PAST IT HAS BEEN WHILE SLOWING DOWN TO MAKE A RIGHT TURN. THIS MORNING IT STALLED WHILE DRIVING THROUGH AN INTERSECTION AND ALMOST CAUSED AN ACCIDENT. AT EACH TIME IT HAS BEEN WHILE IN MOTION AND TURNING.
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, SMOKE WAS SEEN UNDER THE HOOD OF THE VEHICLE. IN ADDITION, THE CHECK BATTERY SENSOR ILLUMINATED AND THE VEHICLE SUDDENLY STALLED IN THE DRIVEWAY. THE CONTACT WAS ABLE TO REMOVE THE BATTERY CABLE. THE VEHICLE WAS THEN TOWED TO THE LOCAL DEALER (CROSS CHRYSLER, 1501 GARDINER LN, LOUISVILLE KY) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND DAMAGED THE PCM. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 136,517. *TT
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 5 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE BRAKES FAILED TO ENGAGE. AS A RESULT, THE VEHICLE CRASHED INTO A BUILDING. THE VEHICLE WAS THEN SHIFTED INTO PARK, BUT THE ENGINE BEGAN TO REV. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A POLICE TOW YARD. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 52,832. *JS
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, THE VEHICLE LOST ALL POWER AND STALLED. IN ADDITION, THE FORWARD COLLISION WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE DEALER (OXMOOR CHRYSLER DODGE JEEP RAM, 4520 SHELBYVILLE RD, LOUISVILLE, KY 40207) WAS CONTACTED AND INFORMED THE CONTACT THAT THE FAILURE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED FOR THE RECENT FAILURES. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 103,000. THE VIN WAS NOT AVAILABLE.
THE JEEP IS HAVING TROUBLE STARTING, THE STARTER IS RUNNING FOR SEVERAL SECONDS BUT IT WONTS START UNTIL THE SECOND OR THIRD TRY. ON SEVERAL OCCASIONS THE VEHICLE STALL WHILE RUNNING.
THE LIGHT BULBS ON THE REAR OF THE VEHICLE USE FOR ADVISING LEFT OR RIGHT TURN AS WELL AS REGULAR NIGHT FOR VISIBILITY ARE MELTING THE COVER FRAME WHERE THEY ARE LOCATED, THIS CAUSE WATER TO LEAK FROM THE OUTSIDE CAUSING THE BULB TO MALFUNCTION OR DAMAGING THE SAME. THIS COULD EASILY CAUSE AN ACCIDENT BY THE OTHER VEHICLE BEHIND YOU NOT BEEN ABLE TO SEE YOU UP FRONT.
WENT TO ACTIVATE CRUISE CONTROL USING THE BUTTONS ON THE STEERING WHEEL. WOULD NOT ACTIVATE EVEN AFTER REPEATED ATTEMPTS. TOOK IT TO DEALER WHO EXCLAIMED "RECALL" BUT AFTER CHECKING, HE SAID THE RECALL DOESN'T APPLY TO MY VEHICLE. THEN FOUND OUT OTHER OPTIONS DO NOT WORK EITHER. PLAN ON TAKING TO A DIFFERENT DEALER TO HAVE RECHECKED. THIS "DEFECT HAPPENS WHETHER MOVING OR NOT.I BECAME AWARE OF THIS WHILE ON HWY 45 GOING FROM MILWAUKEE TO HARTFORD, WIS BUT SHOWED IT TO THE RUSS DARROW DEALER UPON MY RETURN WHILE STATIONARY IN HIS SHOP.
INTERNAL TRANSMISSION FAILURE/REPLACED RADIATOR/REPLACED RECTIFIER IN ALTERNATOR
WHILE DRIVING MY CAR DOWN A LOCAL STREET MY AIR SUSPENSION BAG ON MY DRIVERS REAR SIDE EXPLODED. THE ENTIRE REAR SYSTEM DRAINED AND THE BACK OF THE CAR DROPPED. LUCKILY I WAS ABLE TO BRING THE CAR TO A CONTROLLED STOP BUT WAS GOING AROUND A CORNER AND ALMOST LOST CONTROL OF THE CAR
MY VEHICLE HAVE BEEN SHUTTING OFF ON ME NUMEROUS TIMES WHILE I'M DRIVING MOSTLY WHEN I COME OFF THE HIGHWAYS FEW TIMES WHEN I FIRST START IT IN THE MORNING AND RECENTLY IT SHUT DOWN AND COMPLETELY DIED AND WOULDN'T START BACK UP. THE BATTERY COMPARTMENT WAS FULL OF WATER AND THE FUEL PUMP DOESN'T CUT OFF. I HAD THE ALTERNATOR AND BATTERY REPLACED THINKING THAT'S WHY IT DIED BUT IT'S STILL NOT RUNNING. I'VE ONLY HAD THIS VEHICLE FOR A MONTH.
A/C-HEATING BLEND DOORS HOT ON ONE SIDE AND COLD ON THE OTHER NO MATTER WHAT THE SETTINGS ARE ON. HAVE RECHARGED A/C AND DID NOT SOLVE ISSUE. ALSO, TURNED HEATER/DE-FROSTER TO 80 DEGREES TO DEFOG WINDSHIELD AND WAS BLOWING COLD AIR NOT HOT.
MY SEAT BELT KEEPS BEEPING CONTINUOUSLY HOOKED UP OR NOT LIGHTS ARE ON SEAT BELT AND AIR BAG LIGHTS
THERE WAS AN ALTERNATOR RECALL AND MY DEALER IS NOT CHANGING IT AND THEY VERSION IS THE RECALL IS NOT PART OF IT.
THE VEHICLE CONSISTENTLY SHUTS OFF WHILE I'M DRIVING, LOSING POWER STEERING AND ENGINE POWER. IT SEEMS TO OCCUR WHEN I AM SLOWING DOWN. THIS HAPPENS USUALLY ONCE/TWICE EACH WEEK AND MOST RECENTLY ALMOST CAUSED A HIGH SPEED ACCIDENT, AS MY CAR SHUT OFF WHILE I WAS MAKING A LEFT TURN ON A HIGHWAY, WHICH CAUSED A SEMI TRUCK TO SWERVE, NEARLY HITTING ME AND MY 4 YEAR OLD SON.
JUNE 16, 2018 I'D STOP AT A GAS STATION TO FILL UP I WAS INSIDE THE STATION FOR ABOUT 20 MINUTES PLAYING LOTTERY FOR THE NEXT MORNING, I ONLY EXPLAINING FOR TIME LINE. CAME OUT TO PUMP GAS AND NOTICED MY ENGINE WAS SMOKING AND I HAVEN'T BEEN DRIVING LONG, I JUST LEFT A WATER FRONT PARK WHICH IS ABOUT 5 MINUTES AWAY. WELL THE SMOKE SMELLS LIKE BURNING WIRES BUT NO FIRE JUST HEAVY SMOKE SO I LET IT COOL DOWN. AND THE TRUCK WAS DEAD NOTHING NO POWER WHEN THE TOW TRUCK FINALLY SHOWED UP SOME 10 HOURS LATER, AND TRIED TO JUMP START THE TRUCK IT WAS DRAINING THE JUMP BOX. SO I END UP TAKING MY JEEP TO A AFTER MARKET REPAIR SHOP AND HIS DIAGNOSIS WAS THAT MY ALTERNATOR HAD BURNED UP. SO ONCE I'D REPLACED THE ALTERNATOR THE TRUCK STILL WOULDN'T TAKE A CHARGE. AFTER DOING FURTHER RESEARCH COME TO FIND OUT THERE WAS A RECALL ON MY ALTERNATOR ISSUE BUT FOR SOME REASON MY VEHICLE VETT MY VEHICLE WAS NOT ON THE LIST MY VIN NUMBER IS NOT PART OF THE RECALL LIST MIND YOU I BOUGHT MY VEHICLE USE I'M THE SECOND OWNER IS A CANADIAN VEHICLE BUT I BROUGHT IT IN THE IN MICHIGAN FROM A AUTO BROKER. I'M CURRENTLY DEALING WITH NORTHLAND CHRYSLER JEEP DEALERSHIP IN OAK PARK MICHIGAN AND AT THEIR CONTACTING FIAT CHRYSLER RECALL TEAM AND TRYING TO FIGURE OUT IF I'M HAVING THE SAME ISSUES AS THE ALTERNATOR RECALL I BELIEVE IT'S T36 WHY MY VEHICLE COULDN'T BE ADDED TO THE LIST FOR MY REIMBURSEMENT I HAD CALL THE NUMBER THAT I HAVE ON A JEEP APP THAT'S ON MY SMARTPHONE THERE WAS A RECALL NUMBER AND IT STA
CAR DOESN'T START. IT WAS JUMP STARTED AND STILL DID NOT TURN OVER. THE RADIO, LIGHTS AIR DOORS ALL STILL WORK BUT THE ENGINE WON'T TURN OVER. I SAW THERE WAS A RECALL FOR THIS ISSUE AND THE DEALERSHIP STATED THAT THE ISSUE WAS REPAIRED BACK IN 2014. WHY AM I STILL HAVING THIS PROBLEM?
VEHICLE COMPLETELY STOPPED ON THE ROAD WITHOUT WARNING INDICATION. ROAD CONDITIONS WERE DRY AT 98 DEGREE TEMPERATURE WHILE ON A STRAIGHT AWAY MAJOR HIGHWAY. NO PREVIOUS BATTERY WARNING LIGHT / CHARGING FAILURE WAS INDICATED BEFORE THE EVENT. THE VEHICLE WAS JUST ABLE TO GET PULLED TO THE SIDE OF THE ROAD. THE VEHICLE WAS SUCCESSFULLY TOWED TO THE NEAREST JEEP AUTHORIZED DEALER 20 MILES AWAY. DIAGNOSED COMPLETE ALTERNATOR FAILURE WHICH DRAINED THE BATTERY. THE ALTERNATOR AND BATTERY WAS REPLACED WITH NEW DEALERSHIP CHRYSLER BRAND (MOPAR). WHEN LEAVING THE DEALERSHIP JUST 1/2 MILE DOWN THE ROAD, THE BATTERY CHARGING WARNING LIGHT CAME ON. THE VEHICLE MADE IT BACK TO THE DEALERSHIP ON BATTERY POWER. THE VEHICLE WAS ONCE AGAIN DIAGNOSED WITH A FAULTY ALTERNATOR (THE NEW REPLACEMENT). I WAS TOLD THAT THEY COULD ONLY REPLACE THE ALTERNATOR WITH CHRYSLER INDICATED BRAND. IT IS KNOWN THAT JEEP GRAND CHEROKEE 2012-2014 HAS A RECALL ON THE ALTERNATORS WHICH ARE SAME USED ON 2011. THIS JEEP HAS NOW HAD TWO REPLACEMENTS WITH LESS THAN 88 K MILES ON THE VEHICLE. RECOMMEND ADDING 2011 JEEP MODELS TO RECALL LIST AS THIS IS A COMMON PROBLEM.
I RECEIVED A LETTER JAN/2018 FOR A POWER BRAKE BOOSTER RECALL. TOOK THE VEHICLE INTO THE DEALERSHIP HAD THE REPAIR DONE FEB/2018. JUNE 5TH, 2018 I PULLED INTO THE GAS STATION AND FILLED UP, WHEN I PULLED OUT OF THE GAS STATION I TAPPED THE BRAKE AND THERE WAS NOTHING THERE. THE BREAKS WENT COMPLETELY OUT, I WAS FORCING MY WHOLE BODY WEIGHT ON THE BREAKS TO GET THE JEEP TO STOP!! THERE WAS A TRUCK COMING AND ALL I COULD THINK OF IS MY SMALL CHILD IN THE BACK SEAT. I HAVE VERY QUICK RESPONSES, BUT I WAS NOT EXPECTING THIS TO HAPPEN AT ALL OR EVEN AFTER A RECALL FIX???? I HAVE NEVER BEEN SO TERRIFIED IN MY WHOLE LIFE AND BEING SO HELPLESS IN THIS SITUATION! I AM REALLY SHAKEN UP AND GLAD NO ONE GOT HURT. IT WAS TOO CLOSE TO BE A CLOSE CALL. CHRYSLER YOU NEED TO FIX THIS ISSUE OR GET ALL OF THESE MODELS OFF THE ROAD BEFORE SOMEONE GETS SERIOUSLY HURT OR WORSE KILLED. NOW I HAVE TO TRADE THIS JEEP IN BECAUSE IT IS A DEATH TRAP AND I WILL ALWAYS BE TERRIFIED TO DRIVE IT ESPECIALLY TOTING MY KIDS AROUND. BREAKS ARE VERY IMPORTANT AND THIS IS A SERIOUS RECALL ISSUE!!!!
RIGHT REAR DOOR POWER LOCKS DO NOT WORK; ALL OTHER DOORS WORK WITH MAIN CONTROL AND KEY FOB. ONE MUST MANUALLY LOCK OR UNLOCK THE RIGHT REAR DOOR. PER DEALERSHIP IT NEEDS TO BE REPLACED WITH DOOR LATCH P/N 4589922AH @ $340.00 TOTAL PARTS AND LABOR PLUS TAX. SAFETY CONCERN FOR REAR SEAT OCCUPANTS.
EVERY 3 MONTHS APART OR SO MY VEHICLE HAS LOST POWER ON THE ENGINE CAUSING IT TO SHUT DOWN ON ME WHEN I MAKE A HARD LEFT TURN WHILE APPLYING MY BRAKES. THE FIRST TIME THAT IT HAPPENED IT WAS ON THE FREEWAY ON MY WAY TO WORK OUT OF NOWHERE MY WHEEL HOT HARD AND WHEN I WAS PRESSING MY ACCELERATOR IT WAS NOT WORKING. , THE SECOND TIME IT HAPPENED WHEN I WAS MAKING A LEFT TURN AND THE SAME THING HAPPENED TO ME I HAD TO GET ON TOP OF THE SIDE WALK BECAUSE I COULDN'T STEER IT ENOUGH TO MAKE MY TURN. AND MY THIRD TIME HAPPENED THIS MORNING WHILE I WAS GOING UNDER THE BRIDGE LUCKILY FOR ME NO ONE WAS BEHIND ME BUT THIS PROBLEM IS A SITUATION READY TO GO WRONG. OUT OF ALL THESE TIMES I HAVE BEEN ALONE IN THE VEHICLE GOING ON MY WAY TO WORK IN THE MORNING. ITS ALWAYS A SCARY EXPERIENCE FOR ME. I DO NOT FEEL SAFE DRIVING THE CAR. NO CODES NO NOTHING. THE STEERING WHEEL GETS ALL HARD THAT I CAN BARELY TURN IT TO GET ON MY RIGHT LANE SO I CAN PUT MY CAR IN PARK AND RESTART IT , FROM THERE IT STARTS WORKING FINE LIKE IF NOTHING HAPPENED.
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE SUDDENLY STALLED IN THE MIDDLE OF AN INTERSECTION. THE CONTACT INDICATED THAT THE FAILURE OCCURRED ON A PREVIOUS OCCASION. THE VEHICLE WAS TAKEN TO NAPLETON'S RIVER OAKS CHRYSLER DODGE JEEP RAM (17225 TORRENCE AVE, LANSING IL) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP AND FUEL PUMP RELAY WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 122,435.
WHEN CRUISE CONTROL IS ON BUT BREAKING TO SLOW DOWN AND TURN IN LIMITED LIGHTING (DAWN, DUSK, RAIN, SNOW) MY JEEP COMPLETELY SHUTS OFF - POWER STEERING, BREAKS, EVERYTHING. IT HAS HAPPENED MULTIPLE TIMES NOW AND I HAVE TO COAST TO THE SHOULDER AND RE-START - THANK GOODNESS I HAVE NOT BEEN HIT (YET). NO ERRORS OR WARNINGS READ.
ALTERNATOR P60 I NHTSA 14V-634 CHRYSLER HAS DECIDED THAT A DEFECT, \VHICH RELATES TO MOTOR VEHICLE SAFETY, EXISTS IN CERTAIN 2011 THROUGH 2014 MODEL YEAR DODGE CHALLENGER, DODGE CHARGER, DODGE DURANGO, CHRYSLER 300 AND 2012 THROUGH 2014 MODEL YEAR JEEP. GRAND CHEROKEE VEHICLES EQUIPPED ,VITH A 160 AN1P ALTERNATOR. MY JEEP GRAND CHEROKEE IS A 2011 AND EXPERIENCED TO EXACT ALTERNATOR MALFUNCTION AS DESCRIBED IN THIS RECALL. CHRYSLER DOES NOT RECOGNIZE MY CAR IN THIS RECALL. ACCORDING TO THE RECALL, P60 I NHTSA 14V-634 THE PROBLEM IS ..THE ALTERNATOR DIODES IN YOUR VEHICLE MAY EXPERIENCE A RAPID FAILURE. VARIABILITY IN THE FAILURE M NODE RANGES FROM NO OUTPUT, REDUCED OUTPUT, AND/OR A FULLY SHORTED TO GROUND CONDITION. DEPENDING ON THE ALTERNATOR FAILURE MODE AND TIMING, VEHICLE ELECTRICAL SYSTEM VOLTAGE MAY DROP TO CRITICAL LEVELS, DISABLING SYSTEMS SUCH AS ANTILOCK BRAKE SYSTEM (ABS), ELECTRONIC STABILITY CONTROL (ESC), ELECTRONIC CONTROL MODULE (ECM), AND/OR THE CENTRAL BODY CONTROLLER (CBC). THE DRIVER WILL HAVE LIMITED OR NO DETECTION OF THE ALTERNATOR FAILING, ,WHICH CAN RESULT IN VEHICLE SHUTDOWN,VN ,WHILE DRIVING AND/OR AN UNDER HOOD ELECTRICAL FIRE. SEEM MY 2011 JEEP GRAND CHEROKEE SHOULD BE ADDED TO THIS RECALL.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2011 Jeep Grand Cherokee → · Every Grand Cherokee year → · How the figures are calculated →